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Garden Park Care Center

12681 Haster Street, Garden Grove, CA 92840 · For profit - Limited Liability company · 124 certified beds · (714) 971-2153 Medicare & Medicaid certified

Call the home — (714) 971-2153 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jun 2026Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (71) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
12665 Garden Grove Blvd · (714) 530-5100 · Call to confirm hours
Pharmacy
12665 Garden Grove Blvd Ste 108 · (714) 530-1130 · Call to confirm hours
Grocery
12560 Haster St
Park
Typically dawn to dusk
Place of worship
12742 Lampson Ave

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.2%10.2%15.4%better
Long-stay residents who lose too much weight4.4%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.6%1.2%2.0%better
Long-stay residents with depressive symptoms2.2%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.4%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened8.1%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.7%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers3.7%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control7.9%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table2.1%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission19.0%23.0%22.6%better
Short-stay residents with an outpatient ER visit8.2%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days1.672.251.67typical
Long-stay outpatient ER visits per 1,000 resident days1.051.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 403 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.4%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
67.7%U.S. median 56.6%
Met the expected recovery
0.51U.S. median 0.31
Therapy hours / resident / day
0.22hours / resident / day
Physical therapy
0.24hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 67.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 189 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 37% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.4%CMS range 41.8–54.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 8.7–13.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge67.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge69.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge61.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting99.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization12.5%CMS range 9.8–15.17.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.381.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.32
RN hours/ resident / day
1.28
LPN hours/ resident / day
2.71
Aide hours/ resident / day
4.31
Total nurse hours/ resident / day
0.24
RN hoursweekends
34.8%
Total nursing turnover
43.8%
RN turnover

How full it usually is: this home is certified for 124 beds and averages 116.6 residents a day — about 94% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.31 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.71 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.95 hrs/resident/day on weekends vs 4.45 on weekdays — 11% thinner on weekends. RN hours go from 0.35 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 35% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-06-03)
27
at the previous standard inspection (2023-05-23)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

71 citations, most serious first. The 10 most serious are shown; the remaining 61 are one tap away and print in full.

  • Potential for harm · Ddisputed · IDR2026-06-10 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of three sampled residents (Resident 2) was free from misappropriation of property. * The SSD failed to follow up with Resident 2 and conduct an investigation after being informed Resident 2 was missing three pairs of earrings. This failure had the potential to negatively impact the resident's well-being.Findings: Review of the facility's P&P titled Theft and Loss Program dated 12/19/22, showed when a personal property item is reported missing, staff should immediately begin a search for this missing property. If the property is not found, a Theft and Loss report is to be completed, and at that time, Social Services will continue the search and investigate the loss. Medical record review for Resident 2 was initiated on 5/29/26. Resident 2 was initially admitted to the facility on [DATE], and was readmitted on [DATE]. Review of Resident 2's H&P examination dated 6/4/26, showed the resident had fluctuating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-13 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to notify the resident's physician of a change in condition for one of three sampled residents (Resident 1). * The facility failed to notify Resident 1's physician regarding the resident's episode of verbal aggression towards the staff. This failure had the potential for Resident 1 not to receive appropriate and timely care and services.Findings: Review of the facility's P&P titled Notification of Changes dated 1219/22, showed it is the facility's policy to ensure the facility promptly informs the resident, consults the resident's physician; and notifies, consistent with his or her authority, the resident's representative when there is a change requiring notification. Medical record review for Resident 1 was initiated on 5/13/26. Resident 1 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 1's H&P examination dated 12/16/25, showed Resident 1 had the capacity to understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to prevent or minimize injuries from a fall for three of six sampled residents (Residents 2, 3, and 6) reviewed for falls. * Resident 2 had a history of a fall, however, the care plan for the floor mats were not resident centered for Resident 2's fall. * Resident 3 had a history of falls, however, the facility failed to ensure the 72-hour neurological assessments (assessment of the brain, and nervous system used to detect, manage, and track neurological changes or damage) were conducted completely. In addition, the facility failed to ensure the bilateral floor mats were provided, and the 24-hour orthostatic blood pressures (sudden drop in blood pressure that occurs when standing up) were conducted. * Resident 6 had a history of a fall, however, the facility failed to ensure the 72-hour neurological assessments were conducted completely, and the 72-hour orthostatic blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-28 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the appropriate use of restraints including consent, physician's order, skin assessment, removal of restraint, and ROM exercises were provided for one of six sampled residents (Resident 2) reviewed for restraints. * Resident 2 did not have a physician's order, informed consent, assessment, or monitoring for the use of the bilateral soft mittens. In addition, there was no documentation of the mittens removal, and if the hands were assessed and exercised every two hours. These failures had the potential for the increased risk of resident's skin and soft tissue injury as well as the decrease in the ROM functions related to the restraint use.Findings: Review of the facility's P&P titled Restraint Free Environment dated 12/2022 showed the following: The resident has the right to be treated with respect and dignity, including the right to be free from any physical or chemical restraint imposed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-22 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to thoroughly investigate an allegation of facility staff to resident physical abuse for one of three sampled residents (Resident 1) when * Resident 1 alleged that her caregiver (CNA) physically abused her. The facility staff tasked with conducting potential resident witness interviews, failed to provide the facility's Abuse Coordinator with an interview conducted with Resident 1's roommate (Resident 2), who was present during the time Resident 1 alleged to have been physically abused. This failure potentially inhibited the facility's ability to determine if resident abuse occurred and posed the risk for further abuse. Findings: Review of the facility's P&P titled Abuse, Neglect and Exploitation revised 12/19/22, showed it is the policy of the facility to provide protections for the health, welfare, and rights of each resident by developing and implementing written policies and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to ensure one of five final sampled residents (Resident 4) attained and maintained their highest practicable well-being. * The facility failed to continuously monitor Resident 4 after the resident had a witnessed fall. This failure had the potential for not providing the necessary care and services if the residents had a change in condition. Findings: Review of the facility's P&P titled Fall Prevention Program revised 12/28/23, showed each resident will be assessed for fall risk and will receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls. When any resident experiences a fall, the facility will assess the resident and document all assessments and actions. Medical record review for Resident 4 was initiated on 6/25/25. Resident 4 was readmitted to the facility on [DATE]. Review of Resident 4's H&P examination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * The facility failed to ensure the kitchen utensils were clean and free of food particles or residues. * The facility failed to ensure the kitchen utensils had smooth cleanable surface and in good condition. * The facility failed to ensure the heavy-duty blender used for puree preparation, the scoops used for food portioning, and the plastic bucket containers used for the fruits and food storage were air dried prior to storing and stacking. * The facility failed to ensure the cutting boards were kept in a sanitary condition and with cleanable surface. * The facility failed to ensure the sanitary condition of the hood over the stove was maintained. * The facility failed to ensure the ice machine drainpipe had an air gap and not touching the drain. * The facility failed to ensure the ice machine utilized for residents and staff was maintained in a sanitary condition. These failures had the potential for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to provide the reasonable accommodation to meet the needs of one final sampled resident (Resident 75) reviewed for communication needs. * The facility failed to ensure Resident 75 was provided with the means to communicate his daily needs. This failure had the potential to negatively impact the resident's psychosocial well-being or result in delayed provision of care. Findings: Review of the facility's P&P titled Effective Communication revised 10/2022 showed the following: - During the prescreening and admission process, as much information as possible will be obtained regarding the resident's current processes for communication; - Direct care staff will be educated on effective communication that reflects the needs of the resident population and needs of the staff, corresponds with the Facility Assessment; and - Staff will communicate with the resident, using techniques identified in their plan of care, and in accordance with his/her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-03 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the freedom from unnecessary drugs for three of 23 final sampled residents (Residents 86, 93, and 914) and one nonsamples resident (Resident 15). * The facility failed to ensure an physician's order for the temazepam medication was obtained prior to administering the medication to Resident 15. * The facility failed to ensure the non-pharmacological interventions were implemented prior to administering the venlafaxine (antidepressant medication) and buspirone (antianxiety medication) medications, and to monitor the side effects of psychotropic medications to Resident 86. * The facility failed to ensure non-pharmacological interventions were implemented prior to administering the sertraline (antidepressant medication) to Resident 914. * The facility failed to ensure Resident 93 was accurately monitored for the number of episodes of insomnia related to the use of zolpidem (antidepressant medication). These…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one final sampled resident (Resident 90) reviewed for ADL care was provided with the necessary care and services to maintain their ADL capabilities. * The facility failed to ensure the care and services were provided to maintain good grooming and personal hygiene when Resident 90's left ear was observed with a large amount of brownish cerumen covering the left ear canal. This failure had the potential to negatively affect the resident's well-being. Findings: Review of the facility's P&P titled Activities of Daily Living (ADLs) revised on 12/19/22, showed the following: - The facility will, based on the resident's comprehensive assessment and consistent with the resident's needs and choices, ensure a resident's abilities in ADL care do not deteriorate unless deterioration is unavoidable; - Care and services may consist of the following daily activities like bathing, dressing, grooming, oral care,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 61 citations
  • Potential for harm · Dcited before2025-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary care and services to prevent accidents for one of two residents reviewed for smoking (final sampled resident, Resident 50). In addition, the facility failed to assess following multiple unwitnessed falls for one of one final sampled resident (Resident 21) reviewed for falls. * The facility failed to complete the neurological assessments following unwitnessed falls on 3/27, 4/25 and 5/1/25, for Resident 21. * The facility failed to ensure the safe smoking practices were followed for Residents 50 when the resident was permitted to keep the cigarettes with his possession after being assessed as requiring supervision while smoking. These failures posed the risk of injuries from fire and serious injuries to the residents who smoked and to the other residents who resided in the facility. Furthermore, these failures had the potential to delay the detection and response…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of one final sampled resident (Resident 75) reviewed for catheter care received the appropriate care and services for an indwelling urinary catheter. This failure had the potential for the resident to develop complications associated with the use of the indwelling urinary catheter. Findings: Review of the facility's P&P titled Urinary Catheter Use revised 12/19/22, showed the following: - If an indwelling catheter is in use, the facility will provide appropriate care for the catheter in accordance with current professional standards of practice and resident care policies and procedures that include but are not limited to ongoing monitoring for changes in condition related to potential catheter-associated urinary tract infections, recognizing, reporting and addressing such changes. Review of the facility's P&P titled Notification of Changes revised on 12/19/22, showed the facility must inform the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary respiratory care and services for three of 23 final sampled residents (Residents 84, 96, and 915) and one nonsampled resident (Resident 71) reviewed for oxygen therapy. * The facility failed to follow the physician's order for Residents 84 and 96's oxygen therapy. * The facility failed to ensure the oxygen tubing for Resident 71 was labeled with the date. * The facility failed to ensure the administration of oxygen to Resident 915 was documented in the TAR. In addition, the facility failed to monitor Resident 915 for SOB or wheezing as an indication of the use of oxygen as per the physician's order. These failures had the potential for the residents to not receive the appropriate care and may negatively impact on the residents' medical conditions. Findings: Review of the facility's P&P titled Oxygen Administration date revised 5/20/24, showed oxygen is administered to residents who need…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-03 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility document review, the facility failed to ensure the competency of four of six licensed nurses (LVN 1, RN 1, DSD, and DON) observed in performing a control solution check with the glucometer. LVN 1, RN 1, the DSD, and DON were unable to demonstrate the competency in the quality control of the glucometer. This failure had the potential of not providing care to the residents in a safe and competent manner. Findings: Review of the glucometer manufacturer's information sheet titled Assure Platinum Blood Glucose Monitoring System Quality Assurance/Quality Control Reference Manual (undated) under the Quality Checks section showed the following: - To perform a control solution test, before testing with the Assure Platinum System for the first time, when a new bottle of test strips was opened, whenever meter or test strips may not be functioning properly, if the test results appear to be abnormally high or low, or are not consistent, when the test strip bottle has been left open or exposed to temperatures below 39 degrees F or above 86 degrees F,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the pharmaceutical services were provided when: * The facility failed to ensure the complete documentation for the destruction of medications. * The facility failed to ensure LVN 7 administered the medications to Resident 86 via the correct route. LVN 7 administered the medications to Resident 86 via GT, and not orally as per the physician's order. These failures had the potential for drug diversion and to cause ineffective treatment and complications from the medications administered. Findings: Review of the facility's P&P titled Destruction of Unused Drugs revised [DATE], showed all the unused, contaminated, or expired prescription drugs shall be disposed of in accordance with the state laws and regulations. The section titled Policy Explanation and Compliance Guidelines showed the following: - The actual destruction of drugs conducted by our facility must be witnessed by the consultant pharmacist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure two final sampled residents (Residents 86 and 914) and two nonsampled residents (Residents 41 and 916) were free from the unnecessary medications. * The facility failed to ensure Resident 41 was not administered the metoprolol (antihypertensive) and amiodarone (antiarrythmic) medications without parameters when to hold or administer the medications. * The facility failed to ensure Resident 914 was not administered the carvedilol (antihypertensive medication) without monitoring the resident's blood pressure and heart rate as per the physician's order. * The facility failed to ensure Resident 916 was not administered the hydralazine (antihypertensive medication) when the SBP less than 160 mmHg as per the physician's order. * The facility failed to ensure the monitoring for signs and symptoms of bleeding was completed related to use of enoxaparin sodium medication (anticoagulant medication, use to prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 54.29%. Two of the two licensed nurses (LVNs 7 and 8) who were observed during medication administration were found to have errors. * LVN 7 failed to administer the Eliquis (anticoagulant medication) medication to Resident 41. * LVN 7 failed to ensure the medications were not administered together when administering medications via the GT to Resident 86, and to flush the GT in between the medications and after the administration of the medications. * LVN 7 failed to administer the artificial tears to Resident 86. * LVN 8 failed to ensure Resident 6 received the correct amount of prescribed eye medication. * LVN 8 failed to ensure the GT was properly flushed in between the medication administration for Resident 99. These failures created the risk for the residents to have potential side effects or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility documentation review, and facility P&P review, the facility failed to ensure the removal of the discontinued medications from one of six medication carts (Medication Cart 4) inspected. This failure had the potential to result in drug diversion of controlled medications and the administration of medication without a physician's order. Findings: Review of the facility's P&P titled Disposal of Medications and Medication-Related Supplies IE3: Discontinued Medications revised 1/2025 showed when the medications are expired, discontinued by a prescriber .the medications are marked as discontinued or stored in a separate location and later destroyed. The procedure for discontinued medications was described as follows: A. If a medication expires, or a prescriber discontinues a medication, the discontinued drug container shall be marked or otherwise identified and shall be stored in a separate location designed solely for this purpose. B. Medications are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to implement the infection control practices designed to provide the safe and sanitary environment and help prevent the development and transmission of diseases and infections for one final sampled resident (Resident 6) and one nonsampled resident (Resident 99) observed for medication administration, and one final sampled resident (Resident 75) observed for personal hygiene. * LVN 8 failed to perform hand hygiene prior to administering the eye medication to Resident 6 after touching the privacy curtain. * LVN 8 failed to perform hand hygiene and change gloves before administering the medication via GT after touching the enteral feeding pump to Resident 99. In addition, hand hygiene was not performed prior to donning new gloves after cleaning the medication tray and overbed table. * The facility failed to ensure CNA 1 performed hand hygiene when providing care to Resident 75. In addition, CNA 2 failed to perform…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure themedical records were complete and accurately maintained for two of ten sampled residents (Residents 9 and 10). * Residents 9 and 10's medical records failed to show the monitoring of the residents' locations was completed on 3/9, 3/10, and 3/12/25. These failures had the potential for the residents' care needs to not be met as their medical information was inaccurate and incomplete. Findings: Review of the facility's P&P titled Falling Star Program dated 8/1/18,showed the resident safety committee/interdisciplinary team will determine placement of the residents into the Falling Star Program to reduce the incidence of falls/injury for each resident in the program. Nursing staff will do every hour monitoring as followed and log completion. 1. Medical record review for Resident 9 was initiated on 3/13/25. Resident 9 was readmitted to the facility on [DATE]. Review of Resident 9's MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to administer the medications as ordered by the physician for one of four sampled residents (Resident 3). * Resident 3 had a physician's order for insulin glargine (a medication used to treat diabetes) to be given at bedtime, with parameters to hold if the blood sugar levels were less than 120 mg/dl. There was no documented evidence the blood sugar level was checked to determine whether to administer or hold the insulin as ordered. This failure put Resident 3 at risk of complications. Findings: Medical record review for Resident 3 was initiated on 1/2/24. Resident 3 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 3's Order Summary Report showed an order dated 12/26/23, for insulin glargine 100 unit/ml 6 units subcutaneously (under the skin) at bedtime for DM and to hold if the blood sugar levels were less than 120 mg/dl. Review of Resident 3's Medication Administration Record showed Resident 3 received insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-23 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure the kitchen staff were competent in the position related duties when: 1. Two of four cooks (Cooks 1 and 4) failed to perform the following: a. Failed to prevent cross contamination, b. Failed to perform proper hand hygiene during food preparation, c. Failed to sanitize food preparation equipment when washed manually, d. Failed to sanitize food preparation surfaces, and e. Failed to follow the recipes. 2. One of four cooks (Cook 1) failed to know the final cooking temperature of chicken. 3. One of seven DA (DA 1) failed to know the manual dish washing procedure. 4. One of seven DA (DA 2) failed to follow the resident menu. These failures had the potential to cause food borne illness and not meet the resident's nutritional needs for the 115 residents who received food prepared in the kitchen. Findings: 1.a. Review of the facility's P&P titled Food Storage revised 4/6/23, showed in part, Dry Storage 7. Any opened products should be placed in seamless plastic or glass…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-05-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and P&P review, the facility failed to ensure the professional standards for food safety and sanitation guidelines were followed when: 1. Potential for cross contamination (the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect) was not prevented. A scoop was stored in the instant mash potato container and the kitchen staff did not use proper color coded cutting board when cutting raw chicken and vegetable. 2. Time Temperature Control for Safety (TCS) Foods (food that require time and temperature controls to limit the growth of illness causing bacteria) were not handled safely as no cooling down log for the leftover chicken and turkey cooked on the previous day. 3. Proper hand hygiene was not performed by the kitchen staff. 4. Food preparation equipment was not sanitized when washed manually. 5. Kitchen surfaces were not sanitized. 6. Refrigerated and frozen foods were not stored safely. 7. Hair restraints were not worn appropriately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure seven of 24 final sampled residents (Residents 52, 54, 60, 67, 85, 99, and 422) were provided with the appropriate respiratory care when: * The facility failed to administer the oxygen therapy as ordered and failed to ensure the titration oxygen order included the parameters as to how to titrate the oxygen flow rate. * The facility failed to ensure Residents 85 and 422 were provided with continuous oxygen therapy per the physician's order. In addition, the facility failed to ensure Resident 422's nebulizer mask was changed weekly and stored properly per the facility's P&P. * The facility failed to ensure Resident 60's oxygen therapy tubing was changed weekly per the facility's P&P. * The facility failed to ensure Resident 52's nebulizer mask was changed weekly per the facility's P&P. * The facility failed to ensure Residents 67 and 99's suction set-up bag showed the date when it was changed. These…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-23 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure an adequate oversight of the kitchen was provided when multiple issues were identified in regard to the kitchen safety and sanitation, following the facility's recipes, and monitoring of the kitchen staff' competency. This failure had the potential to result in food not being served in a safe and sanitary manner which could lead to foodborne illness and resident nutritional needs not being met for the 115 facility residents who received food prepared in the kitchen. Findings: According to the USDA Food Code 2022 Annex 4 Management of Food Practices-Achieving Active Managerial Control of Foodborne Illness Risk Factors showed under section G. Assess Active Managerial Control of Foodborne Illness Risk Factors and Implementation of Food Code Interventions, the Demonstration of Knowledge: it is the responsibility of the person in charge to ensure compliance with the Code. The knowledge and application of Food Code provisions are vital to preventing foodborne illness and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-23 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document and P&P review, the facility failed to ensure the resident menu was followed as evidenced by: 1. Puree vegetable recipes were not followed for the American and Vietnamese menus. 2. Puree meat recipes were not followed for the American and Vietnamese menus. 3. Puree cake recipe was not followed for all menus. 4. Puree rice recipe was not followed for the Vietnamese menu. These failures posed the risk for an inconsistent product and to not meet the nutritional needs of the 23 residents who received puree diets. Findings: Review of the facility's P&P titled Cycle Menus revised 9/14/18, menus must be followed as written. Review of the facility's Diet Count by Diet dated 5/17/23, showed there were 23 regular pureed servings. However, the Diet Count sheet did not distinguish between American and Vietnamese menus. Review of the facility's Diet Count by Diet dated 5/18/23, showed there were 24 regular pureed servings. However, the Diet Count sheet did not distinguish between American and Vietnamese menus. 1. Review of the facility's Recipe:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide reasonable accommodations to meet the needs of one of 24 final sampled residents (Resident 422). * The facility failed to ensure Resident 422's call light was within the resident's reach. This failure created the potential to negatively impact the resident's psychosocial well-being or result in a delay to provide care. Findings: Review of the facility's P&P titled Call Lights: Accessibility and Timely Response revised 9/2/22 showed the staff will be educated on the proper use of the resident call system, including how the system works and ensuring resident access to the call light, and staff will ensure the call light is within reach of resident and secured, as needed. On 5/16/23 at 0920 hours, Resident 422 was observed seated in the wheelchair in her room, on the right side of the bed. Resident 422's call light button was observed underneath the pillows on the left side of the bed, which was away from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure three of 24 final sampled residents (Residents 20, 54, and 77) had copies of their advance directive (written instruction, recognized under State law, relating to the provision of health care when the individual is incapacitated) in their medical records. This failure had the potential to go against the health care wishes of the Residents 20, 54, and 77. Findings: Review of the facility's P&P titled Advance Directives revised 9/23/20, showed the Social Services staff will place a copy of the completed advance directive in the resident's medical record. 1. Medical record review for Resident 54 was initiated on 5/16/23. Resident 54 was admitted to the facility on [DATE]. Review of Resident 54's H&P Examination dated 1/2/23, showed Resident 54 had the capacity to understand and make decisions. Review of the MDS Quarterly assessment dated [DATE], showed Resident 54 was cognitively intact. Review of the Physician Orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure a significant change of status assessment was completed with 14 days after a significant change in the resident's physical or mental condition had been determined for one of 24 final sampled residents (Resident 101). This had the potential of not providing the appropriate care and services to Resident 101 based on the resident's current status. Findings: According to CMS's RAI 3.0 Manual dated October 2019, Chapter Two: Significant Change in Status Assessment (SCSA), showed the SCSA is a comprehensive assessment for resident that must be completed when the IDT had determined that a resident meets the significant change guidelines for either major improvement or decline. A significant change is a major decline or improvement in a resident's status that: 1. Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions, the decline is not considered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to develop the comprehensive plans of care to reflect the individual care needs for four of 24 final sampled residents (Resident 18, 45, 107, and 422). * The facility failed to develop a care plan problem to address Resident 422's use of apixaban (anticoagulant medication) and Melatonin (medication to aid with sleep). * The facility failed to ensure a care plan problem addressing Resident 422's use of lorazepam (antianxiety medication) was accurate to reflect the resident's behavior manifestation as ordered by the physician. * The facility failed to ensure a care plan problem addressing the dialysis access site was accurate to reflect Resident 18's dialysis access site. * The facility failed to ensure a care plan problem to address the use of foot cradle, the resident's noncompliance, and any alternatives to the use of foot cradle for wound management for Resident 107. * The facility failed to ensure a care plan problem addressing Resident 45's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary services to attain or maintain the highest practicable well-being for one of 24 final sampled residents (Resident 51). * The facility failed to follow the physician's order to record Resident 51's I&O every shift for 30 days. This failure had the potential risk of not providing the appropriate care for Resident 51. Medical record review for Resident 51 was initiated on 5/16/23. Resident 51 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 51's Order Summary Report showed a physician's order dated 4/26/23, to record I&O every shift for 30 days. However, further review of Resident 51's medical record failed to show documented evidence the resident's I&O was recorded as per the physician's order. On 5/23/23 at 1415 hours, an interview and concurrent medical record review was conducted with the DON. The DON verified Resident 51 had a physician's order to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to ensure one of 24 final sampled residents (Resident 101) was provided with the appropriate bed to promote the healing of the pressure injury. This failure posed the risk for Resident 101's pressure injury to deteriorate and develop additional pressure injuries. Findings: According to the National Pressure Injury Advisory Panel, Stage 4 pressure injury (ulcer) is defined as full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage, or bone in the ulcer. Slough (non-viable fibrous yellow tissue) and/or eschar (dead tissue) may be visible and undermining and/or tunneling often occur. Review of the Invacare microAir MA600 Alternating Pressure Low Air Loss (LAL) Mattress System User Manual showed MicroAir MA600 Air Mattress Therapy System is recommended for use in the prevention and treatment of decubitus (pressure) ulcer Stage 1 to 3. For higher risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of 24 final sampled residents (Residents 87 and 96) were provided with the necessary indwelling urinary catheter care to prevent UTI. This failure had the potential to put Residents 87 and 96 at risk for UTI. Findings: Review of the facility's P&P titled Catheter Care revised on 12/19/22, showed it is the policy of the facility to ensure that residents with indwelling urinary catheters received appropriate catheter care and maintain their dignity and privacy when indwelling catheter is in use. Catheter care will be preformed every shift and as needed by nursing personnel. The procedure for catheter care are as follows: - Wipe from front to back with a clean cloth moistened with water and perineal cleaner (soap). - Use new part of the cloth or different cloth for each side. - With new moistened cloth, starting at the urinary meatus moving out. - Document care and report any concerns noted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of the 24 final sampled residents (Resident 99) received the appropriate treatment and services to prevent the occurrences of complications from GT feeding. * The facility failed to ensure Resident 99's head of bed was elevated during GT feeding to reduce the risk of aspiration. This failure had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Care and Treatment of Feeding Tubes revised on 9/2/22, showed it is a policy of the facility to utilize feeding tubes in accordance with the current clinical standards of practice, with the interventions to prevent complications to the extent possible. On 5/16/23 at 1606 hours, an observation of CNA 1 performing care to Resident 99 was conducted. CNA 1 was noted to be fixing Resident 99's diaper and bed. However, Resident 99's head of bed was not elevated while the GT feeding was turned on. CNA 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the appropriate pain management was provided to one of 24 final sampled residents (Resident 20). * The licensed nurse failed to clarify with the physician regarding two different orders for pain scale for Resident 20. In addition, the medication prescribed for moderate pain was administered for a severe pain, and there were no documented non-pharmacological interventions provided to Resident 20 prior to the administration of the pain medication. These failures posed the risk of Resident 20's pain not being managed appropriately. Findings: Review of the facility's P&P titled Pain Management revised on 2/2022 showed the following steps for the staff to complete: - Following the implementation of non-pharmacological intervention, the licensed nurse may administer pharmacological interventions as ordered and document medication administered on the MAR; - The licensed nurse will complete the Pain Flow Sheet for residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the licensed nurse coordinated with the physician regarding the sevelamer carbonate (a medication that can lower the amount of phosphorus in the blood of residents receiving kidney dialysis) scheduled at the time when the resident was out to the dialysis center for one of 24 final sampled residents (Resident 18). Resident 18 did not receive the medication as ordered by the physician on the dialysis days. This failure posed the risk for Resident 18 to not be provided with the appropriate care and treatment and sustained possible medical complications that could had been avoided when the physician's order was followed. Findings: Review of the facility's P&P titled Hemodialysis revised on 9/2/22, showed the licensed nurse will communicate to the dialysis facility via telephone communication or written format, such as the used of the dialysis communication record or other forms that will include, but not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical records review, and facility P&P review, the facility failed to provide the pharmaceutical services to meet the needs of one of 24 final sampled residents (Resident 5) and three nonsampled residents (Residents 22, 90, and 822). * The facility failed to ensure Resident 22's Lactulose (medication to treat constipation) was administered as ordered. * The facility failed to ensure the Norco (controlled pain medication) for Resident 5 was documented in MAR when administered. * The facility failed to ensure the Norco for Resident 90 was documented in the MAR when administered. * The facility failed to ensure the medications were not left unattended by a licensed nurse during medication administration. * The facility failed to ensure the wasting of controlled medication was performed by two licensed nurses. These failures posed the risk for possible complications, delay in interventions and treatments, and risk for diversion of controlled medication. Findings: Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility P&P review, and facility document review, the Pharmacy Consultant failed to identify and recommend for monitoring of the side effects for enoxaparin (anticoagulant medication which reduces the chance of getting blood clots) for one of 24 final sampled residents (Resident 92). This failure had the potential risk of providing Resident 92 unnecessary medication and the potential for the development of significant side effects. Findings: Review of the facility's P&P titled Consultant Pharmacist Reports IIIA1: Medication Regimen Review (Monthly Report) dated 6/2021 showed the consultant pharmacist performs a comprehensive medication regimen review (MRR) at least monthly. The MRR includes evaluating the resident's response to medication therapy to determine that the resident maintains the highest practicable level of functioning and prevents or minimized adverse consequences relation to medication therapy. Resident-specific irregularities and/or clinically…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure three of 24 final sampled residents (Residents 77, 92, and 422) were free from unnecessary medications. * The facility failed to monitor for signs and symptoms of bleeding related to Residents 422 and 77's use of apixaban (anticoagulant medication used to prevent blood clots). * The facility failed to monitor for signs and symptoms of side effects related to Resident 422's use of Reglan (medication used to treat nausea and vomiting). * The facility failed to monitor for signs and symptoms of bleeding related to Resident 92's use of enoxaparin (anticoagulant medication used to prevent blood clots). * The facility failed to ensure Resident 422's anti-bacterial medication order had a stop date. These failures had the potential for residents to receive unnecessary medications and develop significant adverse effects, and risk of adverse effects from prolonged use of the medication. Findings: 1. According the Lexicomp, Apixaban is an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview, medical record review, and facility P&P review, the facility failed to ensure two of 24 final sampled residents (Residents 77 and 422) were free from unnecessary psychotropic medications (any drug which afftects brain activities associated with mental processes and behavior). * The facility failed to ensure the non-pharmacological interventions were provided to Resident 422 for the use of lorazepam PRN and melatonin. In addition, the facility failed to ensure a rationale was documented for extending the duration of the use of lorazepam for Resident 422. * The facility failed to ensure non-pharmacological interventions were provided to Resident 77 for the use of clonazepam (antianxiety medication). These failures had the potential for residents to develop significant adverse effects from the medications and had the potential to negatively impact the residents' well-being. Findings: Review of the facility's P&P titled Use of Psychotropic Medication revised on 9/2/22, showed residents are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and medical record review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 23.33%. Two of two licensed nurses (LVNs 7 and 8) were found to have made errors during the medication administration. * Resident 22 had the physician's order to mix lanzoprazole (a medication which reduces the amount of acid in the stomach) with apple sauce/apple juice; however, LVN 8 mixed the medication with water instead of apple juice as ordered. * Resident 22 had the physician's order for lactulose (medication to treat constipation); however, LVN 8 did not administer the medication as ordered. * Resident 22 had the physician's order for Oscal and D3 500/200 (supplement); however, LVN 8 did not administer the correct dose as ordered. * Resident 422 had the physician's orders for diltiazem ER (an extended release antihypertensive medication) and potassium chloride ER (an extended release potassium supplement); however LVN 7 crushed these extended release medications to administer to the resident. * Resident 422…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure proper storage, labeling, and disposal of medications. * The facility failed to ensure the expired medications were removed from Treatment Cart A and Medication Room B. * The facility failed to ensure Resident 45's medication requiring refrigeration was stored in the medication refrigerator. * The facility failed to ensure the discontinued eye drop medication was removed from Refrigerator A. * The facility failed to ensure the opened insulin pens and medication vial labeled with open date more than 30 days for Residents 25, 56, and 100) were removed from stock or Medication Cart A. * Two bottles of pain-relieving oil were observed on Resident 53's bedside table. These failures had the potential to negatively impact the residents' well-being; had the potential for the medications to lose the stability and effectiveness; and had the potential for residents, staff, and visitors to have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to ensure one of 24 final sampled residents (Resident 51) was provided with food prepared in a form to meet the resident's individual need. * The facility failed to ensure Resident 51 was provided with pureed dessert as per the resident's diet order. This failure posed the risk for Resident 51 to develop complications like aspiration (accidental breathing in food or fluid into the lungs) and choking. Findings: Medical record review for Resident 51 was initiated on 5/16/23. Resident 51 was admitted to the facility on [DATE] and readmitted on [DATE]. Review of Resident 51's MDS assessment dated [DATE], showed Resident 51 was edentulous (lacking teeth). Review of Resident 51's H&P examination dated 2/23/23, showed Resident 51 had diagnoses of Parkinson's disease, dementia, and dysphagia. Review of Resident 51's Order Summary Report as of 5/18/23, showed a physician's order dated 4/27/23, to provide a regular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to ensure the residents' family members and visitors were trained on safe food handling practices of food brought to the residents by the family members and other visitors. This failure posed the risk for the residents to have foodborne illness. Findings: Review of the facility's P&P titled Use and Storage of Food Brought in by Family or Visitors (undated) showed prepared food must be consumed by the resident with three days. If not consumed in three days, the food will be thrown away by the facility staff. However, the P&P did not address educating family members on safe food handling practices. On 5/17/23 at 0832 hours, an observation of the resident's food storage refrigerator was conducted. The posted instructions on the refrigerator door showed food will be disposed after 72 hours. On 5/17/23 at 1005 hours, an interview with RN 1 was conducted. When asked about their process on how the family or visitors were educated on safe food handling when food was brought from outside, RN 1 stated they would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to maintain the accurate and complete medical records of one of three final closed record sampled residents (Resident 121). * The facility failed to the POLST was voided as per the facility's P&P when Resident 121's family member requested to change the treatment options and failed to ensure one of three copies of Resident 121's POLSTs was in the medical record. This failure has the potential to put the resident at risk for a delay in necessary care and treatment. Findings: Review of the facility's P&P titled Physician Orders for Life Sustaining Treatment (POLST) revised [DATE], showed to void a POLST, a draw line through the entire section A and D and write VOID on large letters across the document, then sign and date it. All voided POLST documents are to be retained in the resident's medical record. Closed medical record review for Resident 121 was initiated on [DATE]. Resident 121 was readmitted in the facility on [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the proper infection control practices were followed for two of 24 final sample residents (Residents 72 and 106). * The facility failed to ensure RN 1 performed handwashing during the preparation of parenteral medication. This failure had the potential for Resident 72 getting infected and posed the risk of spreading infection to another resident. * The facility failed to ensure CNA 3 followed the contact precautions when providing care for Resident 106 who was on enhanced standard precaution. This posed the risk for the transmission of disease-causing microorganisms Findings: 1. Review of the facility's P&P titled Preparation and General Guidelines, IIA2 Medication Administration - General Guidelines dated 10/2017 showed hands are washed before and after administration of topical, ophthalmic, otic, parenteral , enteral, rectal, and vaginal medications. On 5/17/23 at 0831 hours, RN 1 was observed during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility document review, the facility failed to ensure the essential kitchen equipment was maintained in safe operating condition when: 1. The walk-in ceiling fan cover had a brown residue resembling rust. 2. The reach-in freezer had ice build-up. 3. The manual dish machine draining table was not properly attached to the adjoining dish machine draining table. Failure to maintain necessary kitchen equipment in proper working order may result in compromised food safety. Findings: According to the USDA Food Code Section 4-501.11 Good Repair and Proper Adjustment, proper maintenance of equipment to manufacturer's specifications helps ensure it will continue to operate as designed. Review of the facility document titled Maintenance Job Request, undated, showed no entries from 2/18/22 to 5/16/23. Review of the facility document titled Sanitation Audit Report (SAR) completed by the RD on 2/10 and 3/30/23, showed major equipment was in working order. The SAR completed by the RD on 4/28/23, showed the oven was not working. 1. During the initial tour of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-04-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure the proper labeling and dating of foods in the kitchen and refrigerator used for the residents' food brought in by the visitors. * The facility failed to ensure the proper thawing of meats in the refrigerator. * The facility failed to ensure the proper hand hygiene performed by the kitchen's staff. * The facility failed to ensure the proper use of sanitizing solution. * The facility failed to ensure the kitchen equipment and utensils were cleaned. * The facility failed to air dry equipment. These failures had the potential to cause foodborne illnesses in a medically vulnerable resident population who consumed food prepared in the kitchen. Findings: Review of the CMS 672 Resident Census and Conditions of Residents completed by the facility dated 4/21/21, showed 69 of 109 residents in the facility received food prepared in the kitchen. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to ensure the call light system was within reach for one of 23 final sampled residents (Resident 18) and one nonsampled resident (Resident 58). This failure had the potential for the residents to not receive timely care and assistance from the staff. Findings: Review of the facility's P&P titled Answering the Call Light dated 10/21 showed when the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident. 1. On 4/20/21 at 0745 and 0830 hours, during the initial tour of the facility, Resident 18 was observed lying in bed with her call light not within reach. Resident 18's call light was observed hanging on the wall behind the head of bed. Medical record review for Resident 18 was initiated on 4/20/21. Resident 18 was admitted to the facility on [DATE]. Review of Resident 18's plan of care showed a care plan problem dated 1/21/21, addressing Resident 18's risk for falls and injuries. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to maintain a copy of the resident's advance directive in the medical record for one nonsampled resident (Resident 34). This had the potential for the resident's decisions regarding their healthcare and treatment options not being honored. Findings: Review of the facility's P&P titled Advance Directives revised 9/23/20, showed when there is an advance directive about a resident's care and treatment, the facility will require that a copy of such directives be included in the medical record. Once the advance directive is received by the facility, it will notify the resident's primary care physician of the resident's advance directive decisions so, if necessary, appropriate orders can be written. Medical record review for Resident 34 was initiated on 4/21/21. Resident 34 was admitted to the facility on [DATE]. Review of Resident 34's MDS dated [DATE], showed Resident 34 had no cognitive impairment. Review of the POLST dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to implement the plan of care to reflect the individual care needs for one of 23 final sampled residents (Resident 79) and two nonsampled residents (Residents 44 and 60). * The facility failed to ensure Resident 79 had bilateral floor mats and foot cradle in place. * The facility failed to ensure Residents 44 and 60 were provided with two-person assist with their ADLs. These failures posed the risk of not providing appropriate, consistent, and individualized care to the residents to attain or maintain their highest practicable physical well-being. Findings: 1a. Medical record review for Resident 79 was initiated on 4/20/21. Resident 79 was readmitted to the facility on [DATE]. Review of the History and Physical examination dated 1/22/21, showed Resident 79 had the necrotizing (death of part of the body's soft tissues) toes. Review of Resident 79's plan of care showed a care plan problem dated 3/24/21, addressing Resident 79's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to provide the necessary care and services to ensure two of 23 final sampled residents (Residents 16 and 79) attained and maintained their highest practicable physical well-being. * The facility failed to ensure the insulin injection sites for Residents 16 and 79 were rotated. This failure posed the risk of damaging or causing tissue injuries due to repeated injection sites. * Resident 79 was administered fludrocortisone acetate (medication used to help control the amount of sodium and fluids in the body) when the resident's SBP (systolic blood pressure, the top number of blood pressure that measures the amount of pressure exerted on the vessels when the heart is contracting) was above the parameter prescribed by the physician. This failure had the potential for Resident 79 to receive unnecessary medication and develop significant side effects. Findings: 1a. Medical record review for Resident 79 was initiated on 4/20/21. Resident 79 was readmitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure four of 23 final sampled residents (Residents 6, 53, 77, and 79) received appropriate care and treatment to prevent and promote the healing of pressure injuries. The facility failed to turn and reposition Residents 6, 53, 77, and 79 every two hours to meet their care needs. This failure had the potential to worsen or prevent the healing of the residents' pressure injuries. Findings: In 2016, the NPUAP (National Pressure Ulcer Advisory Panel) defined a pressure injury (same as ulcer) as a localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device. The NPUAP also defined Stage 3 pressure injury as full-thickness skin loss in which fat tissue is visible in the ulcer; slough (yellow, tan or dead tissue) and/or eschar (a dry dark dead tissue); may be visible. Stage 4 pressure injury is defined as a full-thickness skin and tissue loss with exposed or directly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the restorative device was applied to one of 23 final sampled residents (Resident 77). The facility failed to apply the splint on Resident 77's left arm. This posed the risk for Resident 77's left wrist and hand contracture to worsen. Findings: Medical record for Resident 77 was initiated on 4/21/21, Resident 77 was readmitted to the facility on [DATE]. Review of Resident 77's History and Physical examination dated 3/15/21, showed Resident 77 was in a persistent vegetative state. Review of Resident 77's MDS dated [DATE], showed Resident 77 was totally dependent on the staff for bed mobility, dressing, eating, toilet use, personal hygiene, and bathing. The MDS showed Resident 77 had bilateral impairment to the upper and lower extremities. Review of Resident 77's plan of care showed a care plan problem dated 3/26/21, addressing an existing contracture. The approaches included to apply the left wrist and hand splint for one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the facility's P&P titled Smoking revised 8/2017 showed the resident will be assessed by the IDT initially when they verbalize the desire/interest to smoke. The assessment is to determine if the resident is able to smoke safely and not harm themselves or others. The resident's care plan will be updated to address smoking and to include smoking activity and any restrictions, special equipment or instructions required, if any. Residents will not be permitted to keep smoking materials in their possessions unless the interdisciplinary team determines they can manage them safely. Medical record review for Resident 310 was initiated on 4/20/21. Resident 310 was admitted on [DATE]. Review of Resident 310's History and Physical examination dated 4/14/21, showed Resident 310 had the capacity to understand and make decisions. Review of Resident 310's physician's orders dated 4/12/21 at 2029 hours, showed Resident 310 was able to smoke independently in the designated smoking patio. Review of Resident 310's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to provide the necessary care and services for the use of GT for one of 23 final sampled residents (Resident 15). * The facility failed to dispose the outdated tube feeding bag and administration kit for Resident 15. This failure posed a risk for complications related to enteral feedings. Findings: On 4/20/21 at 0950 hours, during the initial tour of the facility, a bag of Isosource formula (enteral nutrition) with a tubing was observed connecting to the enteral feeding pump next to Resident 15's bed. Resident 15's enteral administration tubing was tied in a knot and left exposed to air. Resident 15's Isosource formula and tubing were dated 4/14/21. Medical record review for Resident 15 was initiated on 4/20/21. Resident 15 was admitted to the facility on [DATE]. Review of the MDS dated [DATE], showed Resident 15 needed extensive assistance with her ADL care. Resident 15 was on tube feeding. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary services for respiratory care needs were provided for one of 23 final sampled residents (Resident 20) and one nonsampled resident (Resident 22). * The facility failed to obtain a physician's order for continuous oxygen therapy for Resident 22. Resident 22's continuous oxygen use was not documented in her medical record. * The facility failed to label and date the nasal cannula (thin flexible tube with small prongs inserted into the nostrils) used for oxygen administration for Residents 20 and 22. These failures posed the risk for complications related to respiratory treatment. Findings: According to the facility's P&P titled Oxygen Therapy revised 7/30/18, under the Policy section, showed oxygen will be administered as ordered by the physician. Oxygen is a drug and should be administered only by the licensed nurse/respiratory therapist. Under the Documentation section, showed the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the appropriate pain management was provided to one of 23 final sampled residents (Resident 84) and one nonsampled resident (Resident 3). * The facility failed to clarify with the physician when there were two different orders for pain scale for Residents 3 and 84. This failure posed the risk of the residents' pain not being managed appropriately. Findings: Review of the facility's P&P titled Pain Management revised October 2017, under the Procedure section, showed all pain scales will be converted to a 0-10 numeric scale for the purpose of documenting pain. Under the Management section, the licensed nurse will administer pharmacological interventions as ordered . based on the highest pain level that occurred on that shift. 1. Review of Resident 3's medical record was initiated on 4/21/21. Resident 3 was admitted to the facility on [DATE]. Review of the MDS dated [DATE], showed Resident 3 had severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility P&P review, and facility document review, the facility failed to develop and implement the procedures for the provision of pharmaceutical services to meet the needs of the residents as evidenced by: * The facility failed to ensure the controlled medications for Residents 3, 56, and 84 were accurately documented and reconciled in the Medication Administration Record. This posed the risk for diversion of controlled medications and medication administration errors. * The facility failed to replace the facility's emergency kit within 72 hours of opening as per the facility's P&P. This deficient practice posed the potential of an unavailable emergency medication supply. * The facility failed to administer Resident 20's scheduled pain medication as ordered by the physician due to the medication being not available. In addition, Resident 20's prescribed pain medication administration time was changed without clarifying the order with the physician.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure two of six unnecessary medication sampled residents (Residents 41 and 23) were not receiving unnecessary medications. * The facility failed to ensure the behavior manifestation and adverse side effects were monitored for Resident 41 related to the use of lorazepam (antianxiety medication). * The facility failed to ensure the adverse side effects were monitored for Resident 23 related to the use of citalopram (antidepressant medication). These failures had the potential for these residents to have adverse complications from their medications. Findings: Review of the facility's P&P titled General Guidelines for the Use of Psychoactive Medications revised 10/17 showed the facility staff should document episodes of behavior, the impact of the medication on behavior and the presence or absence of side effects for residents on psychoactive medications. Unnecessary drugs include any drugs used without adequate monitoring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 23.33%. Two of two licensed nurses (LVN 2 and RN 4) were found to make the medication errors during the medication administration observation. * LVN 2 failed to administer the correct form of vitamin C and multivitamin to Resident 57 as ordered by the physician. * LVN 2 failed to administer the correct dose of selexipag to Resident 20. In addition, LVN 2 failed to administer multivitamins to Resident 20 as ordered by the physician. * RN 4 administered the wrong calcium medication to Resident 78. In addition, RN 4 failed to administer vitamins D2 and D3 to Resident 78 as ordered by the physician. These failures created the risk for the residents to have reduced therapeutic benefits, potential side effects, or complications related to the medications. Findings: Review of the facility's P&P titled Medication Administration Times revised 5/1/10, showed the residents' medications should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility P&P review, and facility document review, the facility failed to ensure the medications were stored as per the facility's P&P. * The opened Tuberculin PPD vial (purified protein derivative, a multi-dose injectable solution used to determine if a patient has tuberculosis) was not labeled with the open date and was stored in Medication Room A. * The opened Tuberculin PPD vial with an open date past 30 days was stored in Medication Room B. * An emergency kit containing multiple expired medications was stored in Medication Room A. These failures posed the risk of the test not showing an accurate result when determining if a resident had tuberculosis and the potential to result in unsafe administration of medications to the residents. Findings: Review of the facility's P&P titled Medication Storage in the Facility revised August 2019 showed outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, and disposed of according to procedures. 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-27 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure coordination of hospice services for one of 23 final sampled residents (Resident 32). * The facility failed to show documentation of the current hospice plan of care and certification for Resident 32. In addition, the facility failed to maintain complete documentation of hospice staff visits and services provided for Resident 32. * The facility failed to ensure staff were aware of the individual designated as the facility's hospice coordinator for Resident 32. These failures had the potential to put the resident on hospice services at risk of uncoordinated medical care between the facility and hospice agency. Findings: Review of Hospice Provider A's Nursing Facility Services Agreement dated [DATE], showed the following: - The Responsibilities of Facility/Coordination of Care section showed the hospice and the facility shall communicate with one another regularly and each party is responsible for documenting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the appropriate infection control practices designed to help prevent the development and transmission of infections were implemented for one of 23 final sampled residents (Resident 16) and for visitors entering the facility. * The facility failed to don the appropriate PPE prior to entering an isolation room and failed to don clean gloves during wound care treatment. * The facility failed to properly screen the visitors for signs and symptoms of COVID-19 prior to entering the facility. These failures posed the risk for transmission of COVID-19 and other disease-causing microorganisms in the facility. Findings: 1. In 2016, the NPUAP (National Pressure Ulcer Advisory Panel) defined a pressure injury (same as ulcer) as a localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device. Stage 4 pressure injury is defined as a full-thickness skin and tissue loss…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-27 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide a sanitary and comfortable homelike environment for the residents and staff. * Resident 20's bathroom was observed with orange brownish stains on the walls and brownish sediments on the floor. * Dead cockroaches and black-colored droppings were observed in Medication Room A. Findings: 1. On 4/20/21 at 0735 hours, during the initial tour of the facility, Resident 20's bathroom was observed to have orange brownish stains on the walls behind the toilet seat and on the sides of the wall; and brownish sediments were observed on the floor by the toilet. On 4/20/21 at 1006 hours, an interview and concurrent observation was conducted with Maintenance Director. The Maintenance Director acknowledged the orange stained walls and brownish sediment on the floor surrounding the toilet in Resident 20's restroom. 2. On 4/20/21 at 1042 hours, an inspection of Medication Room A was conducted with LVN 1. Two large dead cockroaches were found under the sink by the medication refrigerator. Another dead (third) cockroach was found under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-10-15 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to update the plan of care for one of four sampled residents (Resident 1). * Resident 1's care plan problem was not updated to address the low hematocrit (measurement of the percentage of red blood cells in the blood) and hemoglobin (protein in red blood cells that carries oxygen) levels. This failure had the potential to affect the provision of care for Resident 1. Findings: Review of the facility's P&P titled Care Plan Revisions Upon Status Change dated 12/2022 showed the comprehensive care plan will be reviewed and revised as necessary when a resident experiences a status change. The care plan will be updated with the new or modified interventions. Closed medical record review for Resident 1 was initiated on 10/11/24. Resident 1 was admitted to the facility on [DATE], and discharged on 9/23/24. Review of Resident 1's Progress Note dated 9/22/24, showed Resident 1's laboratory results regarding hematocrit of 16 % (normal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-10-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to provide an accurate surveillance and assessment of the skin and soft tissue infection for one of four sampled residents (Resident 4). This failure posed the risk for not identifying and managing Resident 4's skin infection. Findings: Review of the facility's P&P titled Infection Prevention and Control Program revised 12/2022 showed the facility maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections as per accepted national standards and guidelines. On surveillance the RNs and LPNs participate in surveillance through assessment of the residents and reporting changes in condition to the resident's physicians and management staff, per protocol for notification of changes and in-house reporting of communicable diseases and infection. Medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-01-05 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to notify the resident's representative when there was a change of the POA for one of four sampled residents (Resident 1). * Resident 1's legal representative was changed from Family Member 1 to Family Member 2 without informing Family Member 1. This failure resulted in Family Member 1 being unaware of the change, which had the potential to negatively impact the resident's well-being. Findings: On 1/2/24 at 0816 hours, a telephone interview was conducted with Family Member 1. Family Member 1 stated she was the POA for Resident 1; however, the facility changed the POA to Family Member 2 without informing her. Medical record review for Resident 1 was initiated on 1/2/24. Resident 1 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 1's History and Physical Form dated 2/28/23, showed Resident 1 did not have the capacity to understand and make decisions. Review of Resident 1's History and Physical Form dated 7/13/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-01-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure a physician's order was in place prior to the use of an indwelling urinary drainage catheter for one of four sampled residents (Resident 3). This failure put Resident 3 at risk of complications and not having their care needs met. Findings: On 1/2/24 at 1354 hours, an observation was conducted at Resident 3's bedside. Resident 3 was observed in bed with an indwelling urinary drainage catheter in place. Medical record review for Resident 3 was initiated on 1/2/24. Resident 3 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 3's Order Summary Report failed to show a physician's order for the use of an indwelling urinary drainage catheter. On 1/5/24 at 1137 hours, an observation, interview, and concurrent medical record review was conducted with LVN 1. Resident 3 was again observed in bed with an indwelling urinary drainage catheter in place. LVN 1 was asked about Resident 3's indwelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-12-14 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the accuracy of the medical record for one of the two sampled residents (Resident 1) was complete and accurate. * The facility failed to ensure Resident 1's Change in a Resident's Condition or Status was initiated. This failure had the potential for the resident's care needs to not be met as their clinical information was incomplete. Findings: Review of the facility's P&P titled Change in a Resident's Condition or Status revised January 2012 showed the nurse supervisor/charge nurse will record in the resident's medical record information relative to changes in the resident's medical/mental condition or status. Closed medical record review for Resident 1 was initiated on 12/12/23. Resident 1 was admitted to the facility on [DATE], and discharged on 12/7/23. Review of Resident 1's Physician's Order Summary Report for November 2023 showed to transfer Resident 1 to an acute care hospital. Review of the Resident's 1 nurses' progress note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-05-23 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to ensure three of three garbage dumpsters were contained and covered. This failure had the potential to attract pest and rodents that carry diseases. Findings: According to the USDA Federal Food Code 2022, Section 5-501.113 titled Covering Receptacles, receptacles and waste handling units for refuse, recyclables, and returnables shall be kept covered with tight-fitting lids or doors if kept outside the food establishment. Review of the facility's P&P titled Garbage and Trashcans dated 5/20/20, showed all food waste must be placed in covered garbage and trashcans. The dumpster area must be free of debris on the ground and the lid must be closed. On 5/16/23 at 1429 hours, an observation of the garbage dumpsters adjacent to the facility was conducted. One of three dumpster lids was still left open. On 5/16/23 at 1433 hours, an interview with the Administrator and Environment Services Director was conducted. Both the Administrator and Environmental Services Director stated the garbage dumpsters must be kept…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to DAVID JOHNSON — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.2+0.8 vs chain
Health inspection 3 of 52.7+0.3 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 47 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Bay View Rehabilitation Hospital, LLCAlameda, CA 1 of 5Crescent City Care CenterCrescent City, CA 1 of 5French Park Care CenterSanta Ana, CA 1 of 5North Valley Nursing CenterTujunga, CA 1 of 5Tarzana Health And Rehabilitation CenterTarzana, CA 2 of 5Blythe Post Acute LLCBlythe, CA 2 of 5College Vista Post-AcuteLos Angeles, CA 2 of 5Cottage Crest Post AcuteNorwalk, CA 2 of 5Diamond Ridge Healthcare CenterPittsburg, CA 2 of 5Gordon Lane Care CenterFullerton, CA 2 of 5Heritage ManorMonterey Park, CA 2 of 5Spring Valley Post Acute LLCVictorville, CA 2 of 5Sunny Hills Post AcuteLa Mirada, CA 2 of 5Torrey Pines Post Acute And RehabilitationLas Vegas, NV 2 of 5Trabuco Hills Post AcuteLake Forest, CA 2 of 5Villa Del Sol Post AcuteBellflower, CA 3 of 5Anaheim Healthcare Center, LLCAnaheim, CA 3 of 5Bonita Hills Post AcuteLa Habra, CA 3 of 5Community Care And Rehabilitation CenterRiverside, CA 3 of 5Country Oaks Care CenterPomona, CA 3 of 5Courtyard Care CenterSan Jose, CA 3 of 5Extended Care Hospital Of RiversideRiverside, CA 3 of 5Knolls West Post Acute LLCVictorville, CA 3 of 5Menifee Lakes Post AcuteSun City, CA 3 of 5Mission Carmichael Healthcare CenterCarmichael, CA 3 of 5Paramount Convalescent Hosp.Paramount, CA 3 of 5Pelican Ridge Post AcuteNewport Beach, CA 3 of 5Sunset Manor Conv HospEl Monte, CA 3 of 5Vineland Post AcuteNorth Hollywood, CA 4 of 5Las Vegas Post Acute & RehabilitationLas Vegas, NV 4 of 5Ocean View Post AcuteEscondido, CA 4 of 5Park Regency Care CenterLa Habra, CA 4 of 5Pomona Vista Care CenterPomona, CA 4 of 5Sierra View Care CenterBaldwin Park, CA 4 of 5Vista View Post AcuteVista, CA 5 of 5Alcott Rehabilitation HospitalLos Angeles, CA 5 of 5Citrus Nursing CenterFontana, CA 5 of 5Del Mar Convalescent HospitalRosemead, CA 5 of 5Excell Health Care CenterOakland, CA 5 of 5Mission Care CenterRiverside, CA

Showing 40 of 47; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GARDEN PARK CARE CENTER, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 02/01/1995
DEHGHANMANESH, ADRIANIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2021
JOHNSON, FRANKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/1995
GUNNELL, DEANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2022
HAKIM, ASAADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/01/2019
JOAN GOYENA, ESTRELLITAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/05/2014
KOCHEK, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2022
OXFORD, MICHEALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/03/2022
K.H.I.K CO., LLCOrganizationADP OF THE SNFsince 06/30/2014
SUN MAR MANAGEMENT SERVICESOrganizationADP OF THE SNFsince 10/12/1989
FARRALES, MARYIndividualADP OF THE SNFsince 01/01/2023

CMS files one row per role, so the 21 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$22.8M
Net patient revenuemost recent cost report
+4.7%
Operating marginrevenue minus expenses
$1.9M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 67%Medicare 29%Other / private 5%

This home reported $1.9M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$508per resident / day
operating cost
$15,438per month
≈ monthly operating cost
$533per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555667. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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