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Tarzana Health And Rehabilitation Center

5650 Reseda Blvd, Tarzana, CA 91356 · For profit - Individual · 180 certified beds · (818) 881-4261 Medicare & Medicaid certified

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Flagged for abuse1 immediate-jeopardy citation$109,634 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (26% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (126) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $109,634 in federal fines (most recent 2026-04-30)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
Ilaajpt0.2 mi
18801 Ventura Blvd · (818) 474-5225 · Call to confirm hours
Pharmacy
5620 Wilbur Ave Ste 100 · (747) 265-6781 · Call to confirm hours
Grocery
18700 Ventura Blvd Ste 190 · (818) 578-7840 · Call to confirm hours
Park
18840 Ventura Blvd · (818) 881-5539 · Typically dawn to dusk
Place of worship
7901 Mt Baldy Rd · (909) 985-6410

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.4%10.2%15.4%better
Long-stay residents who lose too much weight3.3%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.8%0.9%better
Long-stay residents with a urinary tract infection0.2%1.2%2.0%better
Long-stay residents with depressive symptoms7.7%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.6%1.6%3.3%typical for the state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened6.7%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication7.1%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers3.8%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control6.3%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table11.6%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication2.5%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine92.7%93.2%79.4%better
Short-stay residents rehospitalized after admission24.2%23.0%22.6%typical
Short-stay residents with an outpatient ER visit11.1%11.2%12.0%typical
Long-stay hospitalizations per 1,000 resident days3.732.251.67worse
Long-stay outpatient ER visits per 1,000 resident days0.991.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 80 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.5%U.S. median 51.5%
Got home and stayed home
14.2%U.S. median 10.7%
Went back to hospital
53.4%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.22hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 53.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 88 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 38% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.5%CMS range 27.8–54.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF14.2%CMS range 10.8–18.410.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge53.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.4%CMS range 6.4–14.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.451.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.36
RN hours/ resident / day
1.07
LPN hours/ resident / day
2.56
Aide hours/ resident / day
3.99
Total nurse hours/ resident / day
0.27
RN hoursweekends
26.5%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 180 beds and averages 169.8 residents a day — about 94% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.99 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.74 hrs/resident/day on weekends vs 4.09 on weekdays — 9% thinner on weekends. RN hours go from 0.39 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 26% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-06-18)
26
at the previous standard inspection (2025-06-05)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

126 citations, most serious first. The 13 most serious are shown; the remaining 113 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2024-06-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one of 23 sampled residents (Resident 139) was kept free from accident and failed to provide a safe environment free from accident hazards (elements of the resident environment that have the potential to cause injury or illness) for the residents, staff, and visitors, as indicated in the facility's policies and procedures by: 1. Failing to identify that one of 23 sampled residents (Resident 139) had a torch lighter (a device that creates a flame that is hotter [reaching 2,500 degrees Fahrenheit {°F- a unit of measure}] and more intense than a soft flame lighter (a device that procedures a small, soft, yellow flame reaching temperatures of 1400 °F, that is not as powerful as a torch flame) in possession while admitted in the facility. 2. Failing to ensure one of 23 sampled residents (Resident 139) capability to smoke and safely use a lighter independently was assessed taking into account the resident's functional, cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-05-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to remain free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of three sampled residents (Resident 1), when on 4/16/2026, Resident 2 punched Resident 1 in the face several times with a closed fist (a person's hand when the fingers are bent in toward the palm and held there tightly). This deficient practice resulted in Resident 1 being subjected to physical abuse by Resident 2 while under the care and supervision of the facility. Resident 1 sustained a loose tooth and bleeding gums.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 7/20/2023, with diagnoses that included hypertensive heart disease (heart damage caused by long-term high blood pressure) with heart failure, osteoporosis (bone disease that makes the bones weak, increasing the risk for fractures [break in the bone]) and bed confinement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) for one of three sampled residents (Resident 4) when on 10/17/2024 at around lunch time, Registered Nurse 2 (RN 2) witnessed Resident 5 punched Resident 4 with his (Resident 5) closed fist twice on the right side of face while Resident 4 was sitting on the wheelchair. This deficient practice resulted in Resident 4 being subjected to physical abuse by Resident 5 while under the care of the facility. Based on the Reasonable Person Concept (the usual behavior of an average person under the same circumstances), due to Resident 4 ' s severely impaired cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) and medical condition, an individual subjected to physical abuse may have physical pain, psychological pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-18 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose of garbage and refuse properly when: 1. Two dumpsters (a movable waste container designed to be brought and taken away by special collection vehicles, or to a bin that specially designed garbage truck lifts) were overflowing with garbage and were not completely closed when not in use. 2. The area surrounding the dumpsters contained scattered debris on the ground including green beans, carrots, soiled gloves, empty food containers, and plastics. These failures had the potential to attract pests such as rats, cockroaches, flies, and ants, which may spread diseases to 165 of 165 residents living in the facility. Findings: During a concurrent observation and interview on 6/17/2026 at 8:43 a.m., of the dumpster area with the Dietary Supervisor (DS) outside the facility, observed two (2) black dumpsters overflowing with garbage, with their lids not completely closed while not actively being used by the facility staff. The DS stated the lids of the dumpsters were not completely closed. The DS stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-18 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the confidential personal information of residents were protected by failing to ensure documents (menu tickets) containing protected information ([PHI]- any health information that can be used to identify specific individual which must remain confidential to prevent harmful consequences) were shredded prior to disposing in the waste container. This deficient practice had the potential to violate 157 of 167 residents' rights for privacy and confidentiality of personal and medical records. Findings: During an observation on 6/16/2026 at 9:16 a.m., of the dishwashing process in the dishmachine area, observed Dietary Aide 2 (DA 2) throwing the leftover foods, plastic and menu tickets into the grey trash can. During an observation on 6/16/2026 at 9:20 a.m., of DA 2 dishwashing process, observed DA 2 throw a menu ticket in the trash. During an observation on 6/16/2026 at 9:21 a.m., of DA 2 dishwashing process, observed DA 2 throw two (2) menu tickets in the trash. During an observation on 6/16/2026 at 9:22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-18 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure: 1. Licensed nurses practiced professional standards of practice by failing to carry out the physician's order to have the right arm sling (a supportive medical device designed to immobilize and protect the arm) on at all times during two observations for one of three sampled residents (Resident 2) investigated under position and mobility. This deficient practice resulted in the resident not receiving the necessary care and services in accordance with the professional standards of practice. 2. One of one sampled resident (Resident 12) received treatment and care in accordance with professional standards of practice when a licensed nurse did not assess, document, notify the doctor, obtain orders, and initiate a care plan for a new wound to the resident's left lower leg. This deficient practice resulted in the resident not receiving the necessary care and services in accordance with the professional standards of practice and had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-18 · tag F0685 — pattern
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents receive proper assistive devices to maintain vision and hearing abilities for three of three sampled residents (Resident 43, Resident 79, and Resident 87) by failing to: 1. Ensure Resident 43 and Resident 79 wore hearing aids (a device worn in or behind the ear designed to amplify sound for individuals who have difficulty hearing) inserted in the ear canal (a small pathway that runs from the outer ear to the middle ear and helps a person hear) as ordered by the physician. This deficient practice had the potential to result in Resident 43 and Resident 79 inability to maintain hearing ability. 2. Ensure ophthalmology (branch of medicine dealing with the diagnosis, treatment, and surgery of eye disorders and visual diseases) consultation was arranged for Resident 87. This deficient practice resulted in a delay in care and potential for worsening vision for Resident 87. Findings: 1.a. During a review of Resident 43's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-18 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the menu and did not meet nutritional needs when: 1. Staff did not follow the recipe for green beans. 2. Staff did not follow the portion size of three (3) ounces (oz, unit of measurement) and served two (2) oz for pork roast recipe to regular and therapeutic diets (a specialized meal plan prescribed by a healthcare provider or registered dietician to treat a medical condition, manage symptoms, or aid in recovery). 3. Staff did not follow the portion size for large portion diet and served five (5) oz instead of 4.5 oz and for small portion diet served 1.5 oz instead of two (2) oz. This failure had the potential to result in decrease in food flavor, decrease and increase in food and nutrient intake to 157 of 167 residents on regular, therapeutic diets, resulting in unplanned weight loss or unplanned weight gain. Findings: 1. During a review of the facility's menu spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled, Diet Spreadsheet Spring 2026, dated 6/15/2026,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Reach in refrigerator gasket was torn. 2. Kitchen and storage areas were not free from dirt and debris. a. Reach-in refrigerator bottom shelves contained bread, cheese and other food debris. b. The walk-in refrigerator shelves had dust buildup. c. Reach-in freezer had dirt and food debris. d. Condiment container had salt, sugar, pepper and artificial sweeteners debris accumulation. e. The can opener has metal shaving residues f. Ice scoop storage had brownish particles. 3. Four (4) of 4 dented cans (a packaged metal food containers that have been physically deformed or crushed) were found with non-dented cans. 4. Dietary Aide 1 (DA 1) did not handwash after touching the lid of the trash can and before touching the packaged bread. 5. Pans were stacked wet in the storage area. 6. Kitchen equipment and surfaces are not of cleanable surface. a. Can opener has black electrical tape b. Knife container had cracks and dirt…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-18 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain clinical records in accordance with accepted professional standards and practices for three of thirty-three sampled residents (Resident 1, Resident 10, and Resident 87) by failing to maintain complete and accurate documentation when: 1. Resident 1's 2025 influenza (a contagious respiratory illness caused by influenza viruses that infect the nose, throat, and lungs) vaccine (medications used to prevent diseases usually given by injection or by mouth) status was not in the medical record. 2. Resident 10 was incorrectly documented as English speaking instead of Spanish speaking. 3. Resident 87's active medical diagnosis for vision loss and retinal detachment of the left eye was nit documented on the resident's admission Record. These deficient practices resulted in Resident 1, Resident 10, and Resident 87's medical record containing incomplete and inaccurate information which had the potential to negatively affect Resident 1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a document that outlines a resident's healthcare needs, goals, and the interventions planned to achieve those goals) for two of 33 sampled residents (Resident 3 and Resident 10) by failing to: 1. Address Resident 3's communication impairment. 2. Address Resident 10's primary language (Spanish). This deficient practice had the potential for Resident 3 and Resident 10 to be unable to make their needs known, understand staff, or receive adequate care. Findings: a. During a review of Resident 3's admission Record, the admission Record indicated the facility originally admitted Resident 3 on 3/23/2026 and re-admitted the resident on 5/11/2026 with diagnoses that included toxic encephalopathy (damage to the brain caused by exposure to a harmful substance), acute (sudden onset) respiratory failure (a condition where the lungs cannot release enough oxygen into the blood) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-18 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide proper care and treatment to maintain or improve a resident's communication abilities for one of one sampled residents (Resident 3) investigated under communication-sensory care area by failing to ensure Resident 3 had a communication board. This deficient practice had the potential to cause psychological distress for Resident 3 and delayed the provision of necessary care and treatment. Findings: During a review of Resident 3's admission Record, the admission Record indicated the facility originally admitted Resident 3 on 3/23/2026 and re-admitted the resident on 5/11/2026 with diagnoses that included toxic encephalopathy (a general malfunction, disease, or damage to the brain caused by exposure to a harmful substance), acute (sudden onset) respiratory failure (a condition where the lungs cannot release enough oxygen into the blood) with hypoxia (an insufficient amount of oxygen in your body tissues), and end stage renal disease (ESRD- chronic irreversible kidney failure). During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-18 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Registered Nurse 2 (RN 2) maintained a current cardio-pulmonary resuscitation (CPR - an emergency, life-saving technique performed when someone's breathing or heartbeat has stopped) certification from a CPR provider whose training includes a hands-on session in accordance with accepted national standards for one of six staff members investigated under competent nurse staffing task. This deficient practice allowed for staff without the appropriate CPR certification to work alongside 165 medically vulnerable residents. Findings: During an employee file review on [DATE] at 1:34 p.m., with the Director of Staff Development (DSD), reviewed RN 2's employee file. The DSD stated RN 2's Basic Life Support (BLS- a sequence of foundational medical procedures used to sustain life during critical emergencies) certification was obtained from an online CPR provider. The DSD stated she (DSD) did not know if RN 2's CPR certification was all web based without the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 113 citations
  • Potential for harm · Dcited before2026-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment that is free from accident hazards for three of eight sampled residents (Resident 36, Resident 58, and Resident 168) investigated for accidents by failing to: 1. Ensure Resident 36 did not have a nightstand and bedside commode (portable toilet chair) on the floor mat (a mat placed on the floor next to a resident's bed or chair to minimize the impact of a fall). This deficient practice placed Resident 36 at increased risk for injury in the event of a fall. 2. Ensure a water pitcher and food were not at Resident 168's bedside who had a gastrostomy tube (g-tube -feeding tube surgically placed directly into the stomach) and a physician's order for nothing by mouth (NPO-not to eat or drink anything). This deficient practice had the potential to place Resident 168 at increased risk of aspiration (accidentally inhaling food or liquids into the airway and lungs, potentially causing lung infection) and choking (foreign body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two of two sampled residents (Resident 49 and Resident 187) did not have a loop or kink (unwanted twist or bend) in their urinary catheter tubing (a hollow tube inserted into the bladder to drain or collect urine). This deficient practice had the potential for the residents to develop a urinary tract infection (UTI- an infection in the bladder/urinary tract). Findings: a. During a review of Resident 187's admission Record, the admission Record indicated the facility admitted the resident on 6/14/2026 with diagnoses including but not limited to metabolic encephalopathy (a brain dysfunction caused by illness or chemical imbalance), severe sepsis with septic shock (a life-threatening blood infection), and abnormalities of gait and mobility (an irregular and unsteady pattern of walking or moving). During a review of Resident 187's History and Physical (H&P) dated 6/16/2026, the H&P indicated Resident 187 had fluctuating capacity to understand and make decisions. During a review of Resident 187's Order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care and services to provide respiratory care for two of two sampled residents (Resident 14 and Resident 58) investigated under respiratory care area by: 1. Failing to ensure Resident 58 and 14's oxygen nasal cannula (NC - a device that delivers supplemental oxygen directly into the nostrils through two small prongs that rest inside the nostril) was correctly applied. 2. Failing to assess Resident 14's baseline oxygen saturation level before applying PRN (given as needed) oxygen and re-assess oxygen saturation level post-application of PRN oxygen. These deficient practices had the potential to cause Resident 14 and Resident 58 complications associated with oxygen therapy, such as causing oxygen desaturation (the condition of a low blood oxygen concentration and unmonitored oxygen toxicity (too high of blood oxygen concentration), that may result in tissue or organ failure. Findings: a. During review of Resident 58's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-18 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a window screen did not have a gap in a shared resident room affecting two of five sampled residents (Residents 67 and 91) investigated under the Environment task. This deficient practice created an entry point and access for insects to get inside the building which can potentially transmit insect borne illnesses and negatively affect the residents' quality of life. Findings: During a review of Resident 67's admission Record, the admission Record indicated the facility originally admitted the resident on 3/2/2016 and most recently readmitted the resident on 4/12/2026 with diagnoses including, but not limited to, encounter for attention to gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) and congestive heart failure (a condition where the heart can't pump enough blood to meet the body's needs). During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report timely to the State Survey Agency (the Department) an acute fracture of the tip of the right olecranon process (a break in the bone of the tip of the elbow) with associated soft tissue swelling and a suspected fracture involving the greater tuberosity of the right humerus (a break in the bony prominence at the top of your upper arm bone) from an unknown cause for one of three sampled residents (Resident 1). This deficient practice resulted in a delay of investigation to rule out abuse.During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included metabolic encephalopathy (when the brain has trouble working due to an underlying condition and can cause confusion and memory loss), unspecified psychosis (a mental health symptom where a person struggles to tell the difference between what is real and what is not) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive person-centered care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) for one of three sampled residents (Resident 1) to address the use of a right arm sling (a supportive device, usually made of fabric, used to hold an injured arm, wrist, or shoulder in a resting position to relieve pain and prevent further injury) following an injury. This deficient practice had the potential to result in unmet care needs and negatively affect the delivery of care and services to Resident 1. During a review of Resident 1's admission Record, the admission Records indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included metabolic encephalopathy (when the brain has trouble working due to an underlying condition and can cause confusion and memory loss), unspecified psychosis (a mental health symptom where a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete medical records by failing to document a change of condition (COC - any significant improvement or decline in a resident's physical, mental or functional health) for one of three sampled residents (Resident 1). This deficient practice placed Resident 1 at risk of not receiving appropriate care due to incomplete resident medical care information.During a review of Resident 1's admission Record, the admission Records indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included metabolic encephalopathy (when the brain has trouble working due to an underlying condition and can cause confusion, memory loss and loss of consciousness), unspecified psychosis (a mental health symptom where a person struggles to tell the difference between what is real and what is not) and unspecified dementia (a loss of brain function that affects memory, thinking, language, and reasoning). During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assist and arrange transportation services for a follow-up neurosurgery (the medical specialty focused on diagnosing and treating disorders of the nervous system) specialist appointment as ordered by the physician for one of five sampled residents (Resident 1). This deficient practice had the potential to negatively affect the residents' continuity of care and treatment.Findings: During a review of Resident 1's admission Record, the admission Record indicated that the facility admitted Resident 1 on 12/9/2025 with diagnoses that included low back pain, anxiety disorder (mental health conditions that involve excessive fear, worry, or nervousness that interfere with daily life), and history of transient ischemic attack (TIA - known as a mini-stroke, and happens when a blood clot temporarily blocks blood flow to a part of the brain). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 2/24/2026, the MDS indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the physician's order and ensure one of five sampled residents (Resident 1) was provided with a follow-up neurosurgery (the medical specialty focused on diagnosing and treating disorders of the nervous system) specialist appointment. This deficient practice had the potential to result in negative health outcomes.Findings: During a review of Resident 1's admission Record, the admission Record indicated that the facility admitted Resident 1 on 12/9/2025 with diagnoses that included low back pain, anxiety disorder (mental health conditions that involve excessive fear, worry, or nervousness that interfere with daily life), and history of transient ischemic attack (TIA - known as a mini-stroke, and happens when a blood clot temporarily blocks blood flow to a part of the brain). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 2/24/2026, the MDS indicated that Resident 1's cognition (ability to think, reason,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that licensed nurses accurately assessed and completed Fall Risk Assessments for two of seven sampled residents (Resident 2 and Resident 3). This deficient practice had the potential to place the residents at increased risk for falls and fall-related injuries. a. During a review of Resident 2's admission Record, the admission Record indicated that the facility originally admitted Resident 2 on 4/1/2026 and readmitted the resident on 4/12/2026 with diagnoses that included pulmonary embolism (PE - a blood clot in the lungs), hypotension (low blood pressure), Guillain-Barre syndrome (GBS - a rare neurological disorder where your immune system mistakenly attacks the peripheral nerves that damage causes muscle weakness, numbness, and tingling), and history of falling. During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool) dated 4/8/2026, the MDS indicated that Resident 2's cognition (ability to think, reason, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-28 · tag F0837 — pattern
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to: 1. Ensure that the designated Director of Staff Development (DSD) was approved by the Department (from the State) to serve in the role of nursing home DSD. 2. Develop and implement policy and procedures (P&P) requiring the initiation and completion of former employment reference checks for prospective employees prior to hire. These deficient practices resulted in Licensed Vocational Nurse 1 (LVN 1) providing employee orientation and in-service training without the Department's approval and allowed the facility to hire new employees without completing verification of former employment references prior to hire.1. During a review of the facility's Nurse Assistant Training Program Notice (NATPN) approved by the Department, the NATPN indicated the following: The program expiration date was 9/30/2026.The Department has received, reviewed and approved the renewal application for Orientation and In-service Programs. The facility must notify the Department within thirty (30) calendar days following the employment of a new Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedures (P&P), titled Abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment, resulting in physical harm, pain, or mental anguish), Neglect (failure of staff to provide necessary care) and Exploitation (illegal or improper act of using a resident's funds, property, or assets for another person's profit or advantage, often involving coercion, manipulation, or fraud) by failing to conduct required pre-employment screening prior to hiring three of six sampled employees (two Licensed Vocational Nurses [LVN 1 and LVN 4] and the Director of Staff Development [DSD]). This deficient practice had the potential to place the residents at risk for elder abuse, neglect, and exploitation.a. During a review of LVN 1's personnel file including the Reference Check Control Form dated 3/25/2025, the Reference Check Control Form indicated the employment reference section was left blank with no information documented. The date of hire was 3/26/2025. During a concurrent interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-20 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide the needed resident-centered (an approach that puts the individual's needs, preferences and well-being at the heart of their care plan) care and services for one of three sampled residents (Resident 2). The facility did not notify Resident 2's physician after the resident refused scheduled insulin (an essential hormone that regulates blood sugar) administration on 5/12/2026; 5/13/2026; 5/14/2026; 5/16/2026; 5/17/2026; 5/18/2026; 5/19/2026. This deficient practice had the potential to result in unclear or inconsistent direction in the resident's plan of care and may have placed Resident 2 at risk for not receiving appropriate assessment and intervention related to repeated insulin refusals.During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 5/2/2023 and readmitted on [DATE] with diagnoses that included end stage renal disease (ESRD- irreversible kidney failure), type 2 diabetes (DM-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) for one of three sampled residents (Resident 1), who has a history of Post Traumatic Stress Disorder (PTSD - a disorder in which a person has difficulty recovering after experiencing or witnessing a traumatic event). This deficient practice had the potential to negatively affect the delivery of care and services to Resident 1.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 12/17/2025 with diagnoses that included PTSD. During a review of Resident 1's History & Physical (H&P - a comprehensive medical document that includes a detailed account of a resident's medical history, a physical examination, a clinical assessment, and a care plan) dated 4/24/2026, the H&P indicated Resident 1 has the capacity to understand and make decisions. The H&P also indicated that Resident 1 has a history of PTSD.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure trauma (refers to an emotional, psychological, or physical response to a deeply distressing or disturbing event that overwhelms a resident's ability to cope) informed care was provided for one of three sampled residents (Resident 1) by: 1. Failing to ensure Resident 1 was seen and evaluated by the psychologist (a healthcare professional who specializes in studying the human mind, behavior, and emotions) as ordered by the physician. This deficient practice had the potential to result in a delayed identification and assessment of underlying trauma-related issues, resulting in missed opportunities for timely interventions, appropriate referrals, and individualized care planning. Resident outcomes and overall quality of care could be adversely affected. 2. Failing to assess and identify Resident 1's trauma triggers. This deficient practice resulted in the resident's trauma triggers remaining unidentified, increasing the risk of re-traumatization and limiting the facility's ability to implement individualized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-18 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that therapy-recommended durable medical equipment (DME- medical equipment a person uses at home to help with safety, mobility, or daily care) was arranged prior to discharge for one of three sampled residents (Resident 1). This deficient practice had the potential to result in an unsafe discharge and placed Resident 1 at risk for falls, decreased mobility (ability to move around safely and easily), inability to safely perform activities of daily living (refers to the basic, routine self-care tasks a person performs to survive and function independently) and possible rehospitalization following discharge. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/23/2026 and readmitted on [DATE] with diagnoses that included, but were not limited to, osteoarthritis (a condition where the protective cushioning in the joints wears down over time, causing pain, stiffness, and trouble…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-12 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its Resident and Family Grievance policy by failing to document and log grievances and failed to implement its Theft and Loss policy by failing to complete a theft and loss report for one of five sampled residents. (Resident 1)These deficient practices had the potential to impede the facility's ability to investigate, address, and resolve resident concerns, and had the potential to violate residents' rights regarding the reporting and resolution of grievances, theft and loss allegations. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 12/6/2025 diagnoses including cellulitis (a skin infection that causes swelling and redness) of the right upper limb (an arm or leg of a person), severe sepsis (a life-threatening blood infection) with septic shock (a life-threatening condition in which inadequate blood flow results in organ and tissue dysfunction), abnormalities of gait (a person's manner or pattern of walking) and mobility (movement), and muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS- a resident assessment tool) for one of five sampled residents (Resident 3) was accurately coded, as evidenced by Resident 3's MDS reflecting that Resident 3 was receiving parenteral (a method of delivering essential nutrients directly into a patient's bloodstream intravenously [IV-through a vein], completely bypassing the digestive tract) or IV feeding. However, there was no clinical documentation indicating that Resident 3 required parenteral or IV nutritional support.This deficient practice resulted in an inaccurate assessment of Resident 3's MDS Section K (which evaluates a resident's swallowing ability and nutritional status), thereby compromising the accuracy of the resident's documented nutritional and feeding status. During a review of Resident 3's admission Record, the admission Record indicated the facility readmitted Resident 3 on 10/30/2025 with diagnoses including metabolic encephalopathy (altered brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 1) received care and services in accordance with professional standards of practice by failing to administer Resident 1's prescribed Insulin Lispro (a fast-acting form of insulin [an essential hormone produced by the pancreas that regulates the amount of sugar in the blood]), as ordered by the physician. This deficient practice resulted in the improper administration of lispro insulin and had the potential to place the resident at risk for hyperglycemia (high blood sugar, occurring when there is too much sugar in the bloodstream because the body lacks or cannot effectively use insulin).During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 12/6/2025 diagnoses including cellulitis (a skin infection that causes swelling and redness) of the right upper limb (an arm or leg of a person), severe sepsis (a life-threatening blood infection) with septic shock (a life-threatening condition in which inadequate blood flow…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-12 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that one of five sampled residents (Resident 4) received meals that accommodated the resident's food preferences.This deficient practice resulted in Resident 4's food preferences not being honored and had the potential to result in decreased nutritional intake which could place the resident at risk for weight loss and malnutrition (lack of sufficient nutrients in the body).During a review of Resident 4's admission Record, the admission Record indicated the facility readmitted Resident 4 to the facility on 7/5/2022 with diagnoses including vascular dementia (a decline in thinking, memory, and behavior caused by conditions that block or reduce blood flow to the brain, starving brain cells of oxygen and nutrients), history of falls, and Alzheimer's disease (a disease characterized by a progressive decline in mental abilities).During a review of Resident 4's Minimum Data Set (MDS - a resident assessment tool) dated 3/16/2026, the MDS indicated Resident 4's cognition (the mental action or process of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurate and complete medical records in accordance with accepted professional standards and practices for two of five sampled residents (Resident 1 and Resident 5), by failing to ensure Registered Nurse Supervisors completed the facility's Clinical Admission assessment documentation upon admission.This deficient practice had the potential to affect the development and implementation of appropriate plan of care for Resident 1 and Resident 5 due to incomplete admission assessment documentation. a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 12/6/2025 diagnoses including cellulitis (a skin infection that causes swelling and redness) of the right upper limb (an arm or leg of a person), severe sepsis (a life-threatening blood infection) with septic shock (a life-threatening condition in which inadequate blood flow results in organ and tissue dysfunction), abnormalities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-05 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that the attending physician (AP 1) provided a History and Physical (H&P- medical evaluation consisting of a detailed resident interview regarding their health history and a structured physical assessment) note following the initial visit for one (1) of three (3) sampled residents (Resident 2). This deficient practice had the potential to negatively affect the delivery of care and services for Resident 2.During a review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 4/10/2026, with diagnoses that included polyneuropathy (a condition in which a person's peripheral nerves [nerves located outside of the brain and spinal cord] are damaged causing tingling, numbness and/or pain in the hands and feet), epilepsy (brain disorder in which nerve cells in the brain sometimes send the wrong signals and cause seizures [a sudden burst of electrical activity in the brain that can cause changes in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a call light (a device used by a resident to signal his/her need for assistance from staff) was within a resident's reach while in bed for one of three sampled residents (Resident 2). This deficient practice had the potential to delay the provision of services and residents' needs not being met.Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility originally admitted Resident 2 on 1/29/2026 and re-admitted Resident 2 on 4/27/2026 with diagnoses including muscle weakness and diverticulitis (inflammation of irregular bulging pouches in the wall of the large intestine) of large intestine with perforation (a hole or tear that develops through the wall of a body organ) and abscess (a localized collection of pus that forms) with bleeding. During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool) dated 2/23/2026, the MDS indicated Resident 2's cognitive (the mental process involved in knowing, learning, and understanding things)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a baseline care plan (a document designed to facilitate communication among members of the care team that summarizes a resident's health conditions, specific care needs, and current treatments) within 48 hours of a resident`s admission to the facility to reflect the immediate needs that included interventions to address congestive heart failure (CHF- a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling) for one of three sampled residents (Resident 1). This deficient practice placed Resident 1 at risk for not having goals and interventions specific to Resident 1's diagnosis of CHF and had the potential to negatively affect the health and well-being of Resident 1.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 4/2/2026 with diagnoses including CHF. During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 4/8/2026, the MDS indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure Certified Nursing Assistant 1 (CNA 1) provided two-person physical assistance when using a mechanical lift machine (a device used to move those who are unable to stand on their own or whose weight makes it unsafe to move or lift them manually) when adjusting a resident while on the shower chair for one of three sampled residents (Resident 3). This deficient practice had the potential for the resident to experience discomfort during transfer by a mechanical lift and may lead to accident such as a fall and injury.Findings: During a review of Resident 3's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 5/13/2025 with diagnoses including metabolic encephalopathy (a brain dysfunction caused by chemical imbalances in the body), abnormalities of gait and mobility, and lack of coordination. During a review of Resident 3's History & Physical (H&P- the initial, comprehensive assessment to understand a patient's health issues and determine a diagnosis and treatment)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-30 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure licensed nurses held (did not give) a resident's blood pressure (the force of blood pushing against the walls of the arteries) medications when the resident's blood pressure was outside of the physician's prescribed parameters (a set of defined limits) for one of three sampled residents (Resident 1). This deficient practice had the potential to place the resident at increased risk of experiencing adverse side effects (undesired harmful effect resulting from a medication or other intervention) from the medication.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 4/2/2026 with diagnoses including Diastolic (Congestive) Heart Failure (occurs when the heart muscle becomes stiff and cannot relax properly between beats) and essential HTN. During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 4/8/2026, the MDS indicated Resident 1's cognitive (the mental process involved in knowing, learning, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure one of three sampled residents' (Resident 1), physician was notified of Resident 1's refusal of potassium chloride (medication used to prevent low blood potassium levels) and metoprolol succinate (a medication that lowers blood pressure and heart rate) for three or more consecutive doses. This failure had the potential to result in Resident 1 having decreased levels of potassium (a vital mineral and electrolyte necessary for nerve function and maintaining a regular heartbeat), increased blood pressure, and placed Resident 1 at risk for a decline in overall health status. Findings:During a review of Resident 1's admission Record, the admission Record indicated that the facility admitted Resident 1 on 1/19/2026 with diagnoses that included chronic respiratory failure (improper lung function which may lead to shortness of breath), pneumonia (an infection/inflammation in the lungs), dysphagia (difficulty swallowing), type 2 diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 1) had weekly skin assessments completed in accordance with the facility's policy and procedure (P&P) titled Skin Assessment. This failure had the potential to result in the delay of identification and timely intervention of skin breakdown and pressure injuries (also known as pressure sores and decubitus ulcers, localized damage to the skin and/or underlying tissue caused by prolonged pressure or friction, often over bony areas) and placed Resident 1 at risk for a decline in overall health status.Findings:During a review of Resident 1's admission Record, the admission Record indicated that the facility admitted Resident 1 on 1/19/2026 with diagnoses that included chronic respiratory failure (improper lung function which may lead to shortness of breath), pneumonia (an infection/inflammation in the lungs), dysphagia (difficulty swallowing), type 2 diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), congestive heart failure (CHF-a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled resident's (Resident 1) care plans (a document that summarizes a resident's needs, goals, and care/treatment) were implemented by failing to place Resident 1's hearing aids (a small electronic medical device to assist with hearing loss) and eyeglasses on Resident 1 while Resident 1 was out of bed as indicated in the care plan. This deficient practice had the potential to not meet the resident's medical needs and maintain the resident's highest practicable physical, mental and psychosocial well-being.Findings: During a review of Resident 1's admission Record, the admission Record indicated that the facility admitted Resident 1 on 5/1/2022 and readmitted the resident on 12/11/2025, with diagnoses that included metabolic encephalopathy (underlying systemic conditions or substances that disrupt the brain's chemical balance, leading to brain dysfunction), urinary tract infection (UTI- an infection in the bladder [a hollow, muscular organ that stores urine] or urinary tract [the body's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a durable medical equipment (DME- an equipment that is used for a medical reason) to one of four sampled residents (Resident 1) by failing to provide Resident 1 a recliner wheelchair following Physical Therapist 1's (PT 1) recommendation on 12/26/2025 due to the resident's poor sitting balance and left upper extremity (limb of a body, such as an arm or a leg) non weight bearing (to not put any weight at all on a specific body part, usually a leg or foot). This deficient practice resulted in a delay in providing the recommended DME, which had the potential to cause a decline in the resident's functional status and increase the risk of injury.Findings:During a review of Resident 1's admission Record, the admission Record indicated that the facility originally admitted Resident 1 to the facility on 5/1/2022 and readmitted on [DATE] with diagnoses that included unspecified displaced fracture (a broken bone) neck left humerus (a single long bone in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a written course of action that helps a resident achieve outcomes that improve their quality of life) for one of three sampled residents (Resident 1), that addressed Resident 1's history of post-traumatic stress disorder (PTSD - a disorder in which a person has difficulty recovering after experiencing or witnessing a traumatic event).This deficient practice had the potential to negatively affect the delivery of care and services to Resident 1.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 2/21/2024 with diagnoses that included major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a review of Resident 1's Minimum Data Set (MDS- an assessment and screening tool) dated 8/7/2025, the MDS indicated Resident 1's cognitive skills (cognition refers to conscious mental activities, and includes thinking, reasoning, understanding, learning,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide resident centered behavioral services for one of three sampled residents (Resident 1), who has a history of post-traumatic stress disorder (PTSD - a disorder in which a person has difficulty recovering after experiencing or witnessing a traumatic event).This deficient practice had the potential to result in Resident 1 not receiving the appropriate treatment and services to correct the assessed behavior or to attain the highest practicable mental and psychosocial well-being.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 2/21/2024 with diagnoses that included major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a review of Resident 1's Minimum Data Set (MDS- an assessment and screening tool) dated 8/7/2025, the MDS indicated Resident 1's cognitive skills (cognition refers to conscious mental activities, and includes thinking, reasoning, understanding, learning, and remembering) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 8), who did not have the capacity to understand and make decisions, had their representative e-sign (a legally binding way to sign digital document electronically, replacing handwritten signature) the resident's admission Packet. On 5/13/2025, admission Assistant 2 (ADA 2) had Resident 8's admission Packet e-signed by Resident 8 and not the resident's representative.This deficient practice violated the resident's and their representative's right and had the potential to place Resident 8 at risk of making health care decisions he could not understand that may affect their health conditions.Findings:During a review of Resident 8's admission Record, the admission Record indicated the facility admitted the resident on 5/13/2025 with diagnoses that included metabolic encephalopathy (chemical change that causes brain dysfunction), site not specified urinary tract infection (UTI- an infection in any part of the urinary system), and immunodeficiency due to conditions classified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain room temperatures within the required range of 71 degrees Fahrenheit ( F - a scale of temperature) to 81 F for one of three sampled residents (Resident 1) room and in the facility's lobby areas. This deficient practice violated residents' rights to a comfortable, homelike environment and had the potential to adversely affect their quality of life.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 5/1/2022 and re-admitted on [DATE] with diagnoses including Alzheimer's disease (a progressive brain disorder that slowly destroys memory and thinking skills, eventually making it difficult to carry out daily tasks) and UTI. During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 9/25/2025, the MDS indicated that Resident 1 had severely impaired cognition (the mental action or process of acquiring knowledge and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who was incontinent (having no or insufficient voluntary control) of bladder (a hollow, muscular organ that stores urine before it is expelled from the body) and bowel (the long tube that carries solid waste from the stomach out of the body) function, received appropriate care and services for one of six sampled residents (Resident 1) by failing to implement its policy and procedures (P&P) on Perineal (the area of the body between the anus [the opening at the end of the digestive tract where stool {feces} exits the body] and the genitals) Care when Certified Nursing Assistant (CNA 1) used a soiled towel to wipe the perineal areas and did not rinse the perineal area while providing perineal care. This deficient practice had the potential to result in urinary tract infection (UTI- an infection in any part of the urinary system, most commonly caused by bacteria), skin irritation, and unpleasant odor.During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices during a Coronavirus Disease 2019 (COVID-19 - a highly contagious respiratory illness in humans capable of producing severe symptoms caused by the SARS-CoV-2 virus) outbreak (OB - when more people than usual get sick with a particular disease in a specific area over a certain time period) by:1. Failing to ensure two of 13 sampled staff (Activity Assistant 1 [AA 1] and Certified Occupational Therapy Assistant 1 [COTA 1]) wore masks properly, covering both nose and mouth while in resident care areas2. Failing to ensure two of 13 sampled staff (Physical Therapist 1 [PT 1] and Housekeeping 1 [HK 1] performed hand hygiene (HH - cleaning hands by either washing with soap and water, or by using a hand sanitizing [removing germs] gel) when:a. PT 1 failed to perform HH after Resident 6's physical therapy session and before touching the resident's body, wheelchair, and other objects.b. HK 1 failed to perform HH…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-22 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of three residents (Resident 1, 2 and 3) were provided with a discharge summary that included recapitulation (Recap - describes the resident's course of treatment while residing in the facility) of the residents' stay and complete, appropriate discharge information and instructions to ensure safe and orderly discharge from the facility. This deficient practice had the potential to result in unsafe discharge, incomplete documentation of the resident's transfer or discharge in the resident's medical record, and inadequate communication of necessary discharge information to the resident or their representative.a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/19/2025 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (paralysis or weakness on one side of the body) following cerebral infarction (CI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide medically related social services (services provided by the facility's staff to assist residents in attaining or maintaining their mental and psychosocial health) to maintain the highest practicable psychosocial well-being for one of three sampled residents (Resident 1) when the social services department did not arrange home health services (HH) and provide a walker to Resident 1 upon discharge. This deficient practice had the potential to negatively affect the resident's continuity of care and safety during the transition from facility to home.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/19/2025 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (paralysis or weakness on one side of the body) following cerebral infarction (CI - a serious medical condition that occurs when blood flow to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-15 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the licensed nurses documented the administration of Norvasc (a medication used to treat high blood pressure) and metoprolol tartrate (a medication used to treat high blood pressure) on the Medication Administration Record (MAR- a report detailing the medications administered to a resident by a healthcare professional) after administering the medications to one of two sampled resident (Resident 1). This deficient practice had the potential to result in medication errors and confusion regarding the delivery of care and services.During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/2/2016 and readmitted on [DATE] with diagnoses including essential hypertension (HTN - high blood pressure), hypothyroidism (subnormal activity of the thyroid gland), and gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-08 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide laboratory services in a timely manner as ordered by a nurse practitioner (NP - a registered nurse with advanced training who can diagnose illnesses, prescribe medications, and manage patient care, often acting as a primary care provider) for one of three sampled residents (Resident 1). This deficient practice had the potential to delay necessary treatment and services to Resident 1.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 5/1/2025 with diagnoses including disorder of thyroid (occur when the thyroid produces too much or too little thyroid hormone, impacting your body's metabolism and overall function), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and obesity (a medical condition where someone has too much body fat). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 5/7/2025, the MDS indicated Resident 1's cognition (mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-05 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to: 1. Promote the resident's right to be informed of and participate in his treatment for one of one (Resident 48) sampled residents by failing to obtain an informed consent (comprehensive explanation of the treatment) and inform the resident or responsible party in advance of the risks and benefits of the psychotropic (medications that affect a person's state or behavior) medication Zyprexa (used to treat several mental health conditions). This deficient practice violated Resident 48's or his/her responsible party the right to make an informed decision regarding the use of a psychotropic medication. 2. Ensure to provide the name of medications and their indications (reason for the use of the medication) prior to administration of the medications, affecting two (2) of four (4) residents observed for medication administration (Resident 20 and 100.) This deficient practice violated Resident 20's and 100's rights to make decisions regarding their medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-05 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide active range of motion ([AROM] performance of ROM of a joint without any assistance or effort of another person) exercises to both arms to one of five residents (Resident 77) with limited range of motion ([ROM] full movement potential of a joint) and mobility (ability to move) concerns in accordance with the Occupational Therapy ([OT] profession aimed to increase or maintain a person's capability of participating in everyday life activities [occupations]) Discharge recommendations on 1/16/2025. This failure had the potential for Resident 77 to experience a decline in range of motion ([ROM] full movement potential of a joint) in both arms. Findings: During a review of Resident 77's admission Record, the admission Record indicated the facility admitted Resident 77 on 6/21/2024 with diagnoses including morbid obesity (extremely high amount of body fat that seriously threatens health and well-being), history of healed traumatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to: 1. Ensure shower room two was free of accidents hazards when a broken shower head was leaking water, and a shower drain was not draining and filled the shower with about 2 inches of cloudy water. These deficient practices placed residents and staff that used shower room two at increased risk for slips, falls and injuries. 2. Implement its policy and procedure titled Fall Risk Assessment, for one of three sampled residents (Resident 137) by failing to complete an accurate fall risk assessment after the resident`s fall on 5/24/2025. This deficient practice placed Resident 137 at increased risk for recurrent falls and injuries. 3. Ensure a resident's Fall Risk Assessment (a comprehensive evaluation to determine a patient's likelihood of falling and to identify factors that increase their risk) after a fall was completed accurately for one (Resident 135) out of five sampled residents investigated under the care area of accidents. 4. Ensure a resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2.a. During a review of Resident 89's admission Record, the admission Record indicated the facility admitted the resident on 5/02/2025 with diagnoses that included depression (feelings of sadness) and cerebrovascular accident (CVA, stroke, loss of blood flow to a part of the brain). During a review of Resident 89' s Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 5/08/2025, the MDS indicated Resident 89 was moderately impaired in cognition (the process of acquiring knowledge and understanding through thought, experience, and the senses) with skills required for daily decision making. The MDS indicated Resident 89 required supervision or touching assistance (helper provides verbal cues and/or touching as resident completes activity) with eating, oral hygiene, and personal hygiene. During a review of Resident 89's Physician's Orders, the Physician's Orders indicated the following: -Paxil 40 milligrams (mg, metric unit of measurement, used for medication dosage and/or amount), give 40…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-05 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%). Two (2) medication errors out of 27 total opportunities contributed to an overall medication error rate of 7.41% affecting two (2) of four (4) residents observed for medication administration (Resident 23 and 100). The medication errors were as follows: 1. Resident 23 did not receive ergocalciferol (a supplement used to treat vitamin D deficiency in patient with chronic kidney disease (CKD - a condition where the kidneys [organ that filters waste] are damaged) as ordered by Resident 23's physician. 2. Resident 100 received calcium with vitamin D3 (a combination medication used as a dietary supplement to provide support to bones) at a different time than ordered by Resident 100's physician. These failures had the potential for Residents 23 and 100 to experience medication adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have,) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to not leave six (6) medications on medication cart unattended, for one (1) of four (4) residents observed for medication administration (Resident 100). As a result, the facility failed to maintain safe and secure medication storage limited to authorized personnel. This deficient practice increased the risk that residents in the facility could have access to medications due to improper storage, possibly resulting in residents experiencing medication adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) affecting their health and well-being negatively. Findings: During an observation on 6/2/2025 at 9:19 a.m., in Medication Cart 4B, Licensed Vocational Nurse (LVN) 1 was observed preparing the following medications: calcium with vitamin D (a combination medication used as a dietary supplement to provide support to bones), aspirin (a medication used for Coronary artery disease [CAD] is a condition with narrowed path of blood supply to the heart), atenolol (a medication used to for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure a resident's oxygen tubing (a flexible tube used to connect an oxygen source, like a concentrator or tank, to a delivery device, such as a nasal cannula [a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen] or mask) was labeled with the date of when it was last changed for one (Resident 98) out of five sampled residents investigated under the care area of infection control. This deficient practice had the potential to place the residents at increased risk of contracting an infection. 2. Ensure a resident's urinal (a container designed for collecting urine) was labeled with a resident identifier for one (Resident 138) out of five sampled residents investigated under the care area of infection control. This deficient practice had the potential to place the residents at increased risk of contracting an infection. 3. Ensure one (Resident 142) of 7 sampled residents was placed on enhance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide care in a manner that maintained a resident's dignity when: 1. A resident's urinary catheter bag (device used to collect urine drained from the bladder via a urinary catheter [a hollow tube inserted into the bladder to drain or collect urine]) was not covered with a privacy bag (also known as a dignity bag - device used to cover the contents of a urinary catheter bag) for one of two sampled residents (Resident 137) reviewed under the dignity care area. 2. Staff failed to provide privacy and failed to consistently knock before entering a shower room for one of one sampled resident (Resident 119). Findings: 1. During a review of Resident 137's admission Record (face sheet), the admission Record indicated that the facility admitted the resident on 12/2/2023, with diagnoses including history of falling, major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and type two diabetes mellitus…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's call light (a device used in healthcare settings to allow patients or residents to signal for assistance from staff members) was within reach for one (Resident 138) out of one sampled resident. This deficient practice had the potential to result in the resident not being able to call for facility staff assistance and delay of provision of necessary care and services that can negatively affect the resident's comfort and well-being. Findings: During a review of Resident 138's admission Record, the admission Record indicated the facility admitted the resident on 1/17/2024 with diagnoses including a history of falling. During a review of Resident 138's Minimum Data Set (MDS - a resident assessment tool), dated 4/14/2025, the MDS indicated the resident was severely impaired in cognition (thought processes) and required maximal assistance from staff for most activities of daily living (ADLs - activities such as bathing, dressing and toileting a person performs daily). During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the primary physician of a significant change in condition (major decline or improvement in a resident's status that will not resolve itself without intervention) for one of five residents (Resident 119) with limited range of motion ([ROM] full movement potential of a joint) and mobility (ability to move) concerns by failing to report Resident 119's improvement in performing sit-to-stand transfers using both prosthetic (device designed to replace a missing part of the body or to make a part of the body work better) legs in accordance with Resident 119's care plan. This failure prevented Resident 119 from obtaining Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function) services to improve independence with mobility, including the ability to walk. Findings: During a review of Resident 119's admission Record, the admission Record indicated the facility originally admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 577's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated the facility admitted the resident on 5/22/2025 with diagnoses that included confirmed adult physical abuse (confirmed case that a resident suffered from physical abuse) and injury of the head. During a review of Resident 577' s Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 5/28/2025, the MDS indicated Resident 577 was moderately impaired in cognition (the process of acquiring knowledge and understanding through thought, experience, and the senses) with skills required for daily decision making. The MDS indicated Resident 577 required moderate/partial assistance with walking 50 feet. During a review of Resident 577's Change in Condition (COC) Report, dated 6/03/2025 at 8 p.m., the COC indicated that at 7:25 p.m., Resident 577 reported to Registered Nurse 2 (RN 2) a verbal altercation with CNA 5 after the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse, Neglect and Exploitation, for one of nine residents investigated under the abuse care area by not reporting to the California Department of Public Health (CDPH), the local Ombudsman (an advocate who supports residents by resolving issues related to their health, safety and well-being) the Local Law Enforcement (LLE), and the facility administrator, an allegation of verbal abuse by Resident 96 to Resident 46, immediately but no later than two hours after the allegation was made. This deficient practice resulted in unidentified abuse in the facility and failure to protect Resident 46 from further abuse. Cross reference to F600. Findings: During a review of Resident 46's admission Record, the admission Record indicated the facility originally admitted the resident on 1/11/2017 and readmitted the resident on 1/29/2025 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately assess the range of motion ([ROM] full movement potential of a joint) limitations for one of five residents (Resident 77) with limited ROM and mobility (ability to move) concerns. The facility failed to accurate assess Resident 77's left leg ROM limitation during three quarterly Minimum Data Set ([MDS] a federally mandated resident assessment tool) assessments on 9/24/2024, 12/18/2024, and 3/17/2025. This failure had the potential to affect the provision of Resident 77's care and provided inaccurate information to the Federal database. Findings: During a review of Resident 77's admission Record, the admission Record indicated the facility admitted Resident 77 on 6/21/2024 with diagnoses including morbid obesity (extremely high amount of body fat that seriously threatens health and well-being), history of healed traumatic fracture (break in bone), and history of falling. During a review of Resident 77's Occupational Therapy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Develop a care plan addressing a resident's oxygen therapy for one (Resident 32) out of two sampled residents investigated under the care area of respiratory care. 2. Develop a care plan addressing a resident's use of hydromorphone (opioid medication used to treat moderate to severe pain) for one (Resident 117) out of five sampled residents investigated under the care area of unnecessary meds, chemical restraints/psychotropic meds, and med regimen review. These deficient practices had the potential to result in failure to deliver the necessary care and services. Findings: 1. During a review of Resident 32's admission Record, the admission Record indicated the facility originally admitted the resident on 8/28/2023 and readmitted the resident on 2/11/2025 with diagnoses including atrial fibrillation (an irregular and often rapid heart rhythm that affects the heart's upper chambers) and congestive heart failure (CHF - a heart disorder which causes the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to: 1. Update and revise a resident`s care plan (a document outlining a detailed approach to care customized to an individual resident's need) for indwelling catheter (a hollow tube inserted into the bladder to drain or collect urine) quarterly for one of one sampled resident (Resident 137). These deficient practices had the potential to result in inadequate care and complications related to catheter use. 2. Update and implement a care plan intervention for the use of padded siderails (bed rails that have a soft protective covering or cushion provide additional comfort to the user and reduce the risk of injury from the rails) in a timely manner after the resident's new diagnosis of epilepsy (a brain disease where nerve cells do not signal properly, which causes seizures) for one of two residents (Resident 105) investigated for hospitalization. These deficient practices had the potential to result in failure to deliver the necessary care and services. Findings: 1. During a review of Resident 137's admission Record (face sheet),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to transfer one of five residents (Resident 89) with limited range of motion ([ROM] full movement potential of a joint) and mobility (ability to move) concerns out-of-bed and into the wheelchair from 5/23/2025 to 6/4/2025 (12 days) due to the absence of the left knee immobilizer (device worn on the knee to restrict its movement, often used after surgery or severe injury to help the knee heal and prevent further damage). This failure had the potential for Resident 89 to experience a decline in activities of daily living ([ADLs] routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for themselves) and mobility and resulted in Resident 89's feelings of sadness and depression. Findings: During a review of Resident 89's admission Record, the admission Record indicated the facility admitted Resident 89 on 5/2/2025 with diagnoses including sepsis (a life-threatening blood infection), history of falling ,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident who required assistance with bathing and shower was provided care and services to maintain good personal hygiene for one of one sampled resident (Resident 57) investigated under Activities of Daily Living (ADLs- is a term used to collectively describe fundamental skills required to independently care for oneself, such as eating, bathing, and mobility). This deficient practice had the potential to negatively affect the resident's psychosocial well-being due to poor hygiene. Findings: During a review of Resident 57's admission Record (AR), the AR indicated that the facility originally admitted the resident on 7/06/2022 and readmitted on [DATE] with diagnoses including morbid obesity (a disorder that involves having too much body fat, which increases the risk of health problems) and type two (2) diabetes mellitus (a chronic condition that affects the way the body processes blood glucose [sugar]). During a review of Resident 57's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 147) obtained vascular studies (tests that check he blood flow in your arteries and veins) and had a follow-up appointment with the vascular surgeon as ordered by the physician. This deficient practice had the potential to result in Resident 147 not receiving the care and services needed to treat his vascular health. Findings: During a review of Resident 147's admission Record, the admission Record indicated the facility admitted the resident on 7/24/2024 with diagnoses including but not limited to diabetes mellitus (DM, a chronic condition that affects the way the body processes blood glucose [sugar]) with a foot ulcer (an open sore or wound). During a review of Resident 147's Minimum Data Set (MDS - a resident assessment tool), dated 4/10/2025, the MDS indicated the resident was cognitively (thought processes) intact. The MDS further indicated the resident required supervision or touching assistance for most activities of daily living (ADLs- activities such as bathing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's low air loss mattress (LAL - a specialized support surface designed to reduce pressure on the skin and prevent or manage pressure ulcers [localized damage to the skin and/or underlying tissue usually over a bony prominence]) was set to the correct setting for one (Resident 32) out of three sampled residents investigated under the care area of pressure ulcer/injury. This deficient practice had the potential to place the resident at increased risk for discomfort and development of pressure ulcers/injuries. Findings: During a review of Resident 32's admission Record, the admission Record indicated that the facility originally admitted the resident on 8/28/2023 and readmitted the resident on 2/11/2025 with diagnoses including stage 4 pressure ulcer (full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone) of the sacral region (a triangular area located at the base of the spine, between the lumbar spine and the coccyx [tail-bone]). During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure one of two sampled residents (Resident 137) with an indwelling catheter (a hollow tube inserted into the bladder to drain or collect urine) received proper care and services by failing to provide indwelling catheter care to the resident since 5/12/2025. 2. Place Resident 164`s urinary catheter collection bag in a position below the level of his bladder while sitting on his wheelchair. These deficient practices had the potential to result in Resident 137 and 164 developing urinary tract infections (UTI-an infection in the bladder/urinary tract) and other health complications related to the use of an indwelling catheter. Findings: 1. During a review of Resident 137's admission Record (face sheet), the admission Record indicated that the facility admitted the resident on 12/2/2023, with diagnoses including history of falling, major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and type…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-05 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure nurses documented nonpharmacological interventions (healthcare strategies that aim to improve health and well-being without using medications) prior to administering as needed (PRN) hydromorphone (an opioid medication used to treat moderate to severe pain) to one (Resident 129) out of two sampled residents investigated under the care area of pain management. This deficient practice had the potential to place the resident at increased risk of experiencing adverse side effects such as drowsiness, constipation, and decrease in respiration. Findings: During a review of Resident 129's admission Record, the admission Record indicated the facility admitted the resident on 2/21/2025 with diagnoses including a fracture of the left rib. During a review of Resident 129's Minimum Data Set (MDS - a resident assessment tool), dated 4/25/2025, the MDS indicated the resident had intact cognition (thought processes) and required maximal assistance from staff for most activities of daily living (ADLs - activities such as bathing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document in the resident`s clinical record the physician`s order to discontinue hemodialysis treatment (HD- the removing of waste and excess fluid to prevent build up in the body for residents who have loss of kidney [organs that remove waste products from the blood and produce urine] function) and send the resident to vascular surgery for permcath (a specialized central venous catheter [CVC- used for long-term hemodialysis treatment]) removal for one of four residents (Resident 122) investigated under the care area of dialysis. This deficient practice had the potential to result in health complications, including the risk of infection at the permcath site. Findings: During a review of Resident 122's admission Record, the admission Record indicated that the resident was admitted on [DATE], with diagnoses that included but not limited to, dysphagia (difficulty swallowing) and end stage renal disease (a severe medical condition where the kidneys have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-05 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to act upon recommendations from the Consultant Pharmacist (CP -a healthcare specialist who provides expert advice on medications and pharmaceutical services, including patient safety) for one of two sampled residents (Resident 144) investigated for unnecessary medications by failing to review all of Resident 144`s PRN (as needed) medications for constipation (a problem with passing stool) and to ensure that the physician`s orders state the sequence in which the medication should be administered. This deficient practice had the potential for Resident 144 to receive an unnecessary medication that can lead to adverse side effects (any unwanted or harmful effect of a drug or treatment). Findings: During a review of Resident 144's admission Record, the admission Record indicated that the facility admitted the resident on 4/28/2025, with diagnoses including type two (2) diabetes mellitus (DM2-a disorder characterized by difficulty in blood sugar control and poor wound healing), major depressive disorder (a mood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure Resident 89 received the medication Paxil (brand name and most used name for paroxetine, an antidepressant medication) from 5/31/2025 until 6/04/2025. Paxil is considered a significant medication. This deficient practice placed the resident at risk for experiencing side effects, including symptoms of depression. Findings: During a review of Resident 89's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated the facility admitted the resident on 5/02/2025 with diagnoses that included depression (feelings of sadness) and cerebrovascular accident (CVA, stroke, loss of blood flow to a part of the brain). During a review of Resident 89' s Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 5/08/2025, the MDS indicated Resident 89 was moderately impaired in cognition (the process of acquiring knowledge and understanding through thought, experience, and the senses) with skills required for daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-05 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function) intervention to one of five sampled residents (Resident 119) with range of motion ([ROM] full movement potential of a joint [where two bones meet]) and mobility (ability to move) concerns who improved with sit-to-stand transfers and ambulation (the act of walking) using new prosthetic (device designed to replace a missing part of the body or to make a part of the body work better) legs in accordance with the facility's policies titled, Purpose and Objectives of Inpatient Rehabilitation Services and Provision of Quality Care. This failure resulted in Resident 119's discharge from PT services on 3/28/2025 after six treatment sessions with new prosthetic legs prior to potentially reaching the resident's highest level of function and goal of walking. Findings: During a review of Resident 119's admission Record, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards for two of 48 sampled residents (Resident 137 and Resident 89) by failing to: 1. Develop a complete Change in Condition (COC- a sudden clinically important deviation from a resident's baseline in physical, cognitive, behavioral, or functional domains) Evaluation form after Resident 137's fall on 5/24/2025. This deficient practice placed Resident 137 at risk of not receiving appropriate care due to inaccurate medical care information and the potential to result in confusion in Resident 137's care and services. 2. Ensure a nursing wound treatment to Resident 89's left knee was not documented prior to the resident receiving the treatment. This deficient practice had the potential to result in missed wound care treatments. Findings: 1. During a review of Resident 137's admission Record, the admission Record indicated that the facility admitted the resident on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-12 · tag F0699 — pattern
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure trauma (refers to an emotional, psychological, or physical response to a deeply distressing or disturbing event that overwhelms a resident's ability to cope) assessments were conducted for three of three sampled residents (Resident 1, Resident 2, and Resident 3). This deficient practice may result in delayed identification of underlying trauma-related issues, which could compromise resident care, delay appropriate referrals, and negatively impact resident outcomes. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/13/2025 with diagnoses that included type two (2) diabetes mellitus (a long-term medical condition in which the body has trouble controlling blood sugar and using it for energy), dementia (a condition characterized by loss of thinking, remembering and reasoning skills) and pain in the right leg. During a review of Resident 1's History and Physical (H&P), the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document wound care treatment provided for one of three sampled residents (Resident 2) in the Treatment Administration Record (TAR-medical record indicating treatment provided to the resident). This deficient practice had the potential for inconsistent treatment as ordered by the physician, worsening of current pressure ulcer (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) and worsening skin condition. Findings: During a review of Resident 2 ' s admission Record dated 2/28/2025, the admission Record indicated Resident 2 was admitted to the facility on [DATE], with diagnoses that included type 2 diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), alcoholic cirrhosis of liver (a condition in which your liver Is scarred and permanently damaged), dysphagia (difficulty in swallowing), and chronic kidney disease (decreased function of the kidneys). During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a grievance filed by one of three sampled residents (Resident 1) was documented and filed in the facility grievance log. This deficient practice had the potential to affect the residents' quality of life and the provision of care. Findings: During a review of Resident 1's admission Record indicated that Resident 1 was originally admitted to the facility on [DATE] with diagnoses that included rheumatoid arthritis (a chronic inflammatory disorder usually affecting small joints in the hands and feet) and Sjogren syndrome (an immune system illness that mainly causes dry eyes and dry mouth). During a review of Resident 1's History and Physical dated 1/23/2024 indicated Resident 1 has the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set (MDS- a standardized assessment and screening tool) dated 10/16/2024, indicated Resident 1's cognitive (relating to the mental process involved in knowing, learning, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-05 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement its policy and procedure by failing to conduct a thorough investigation for an allegation of physical abuse (deliberately aggressive or violent behavior with the intention to cause harm by one resident towards another) for two of three sampled residents (Resident 4 and Resident 5) when on 10/17/2024 at around lunch time, Registered Nurse 2 (RN 2) witnessed Resident 5 punched Resident 4 with his (Resident 5) closed fist twice on the right side of face while Resident 4 was sitting on the wheelchair. This deficient practice had the potential to place the residents at risk for further abuse and may lead to serious outcomes. Findings: During a review of Resident 4's admission Record, the admission Record indicated the facility admitted Resident 4 on 12/6/2022 with diagnoses that included hemiplegia (total or partial paralysis [loss of the ability to move] of one side of the body) and hemiparesis (one-side muscle weakness) following cerebral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled staff members (Licensed Vocational Nurse 1 [LVN 1]) wore an identification badge while on duty. This deficient practice had the potential to limit the residents' right to know the names of staff who provide care while also preventing residents from identifying staff from visitors. Findings: During an observation on 10/28/2024 at 9:40 a.m., observed LVN 1 pushing a resident on a wheelchair. Observed LVN 1, not wearing an identification badge. During a concurrent observation and interview on 10/28/2024 at 9:43 a.m., with LVN 1, observed LVN 1 not wearing an identification badge. LVN 1 stated that she was newly hired, and she is currently on orientation. When asked when she was hired, LVN 1 stated sometime in September and that she only works in the facility part time. LVN 1 stated that wearing an identification badge was important so that the resident and staff know who she is and her position in the facility. During a record review of LVN 1 ' s Offer of Employment Letter dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure call lights (a device used by a resident to signal his/her need for assistance from staff) were within a resident ' s reach while in bed for one of three sampled residents (Resident 2). This deficient practice had the potential to delay the provision of services and resident ' s needs not being met. Findings: During a review of Resident 2 ' s admission Record, the document indicated the facility admitted the resident on 6/1/2023 with diagnoses that included atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow), chronic (persisting for a long time or constantly recurring) pain syndrome, and dorsalgia (back pain). During a review of Resident 2 ' s Minimum Data Set (MDS-a standardized assessment and screening tool) dated 8/26/2024, the document indicated that Resident 2 required setup or clean up assistance with eating, requires substantial/maximal assistance with oral hygiene and personal hygiene. During an observation on 10/28/2024 at 9:36 a.m., in Resident 2 '…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS- a federally mandated resident assessment tool) for one of three sampled residents (Resident 2), a Thai (a native or inhabitant from Thailand) resident, was accurately conducted by failing to utilize the facility provided translator service to conduct Resident 2 ' s MDS assessment. This deficient practice resulted in an inaccurate assessment of Resident 2 ' s MDS quarterly assessment Section C (section of the MDS assessment focusing on cognitive [relating to or involving the processes of thinking and reasoning] patterns). Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated the facility admitted Resident 2 on 6/1/2023 with diagnoses that included atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow) and dorsalgia (back pain). During a review of Resident 2 ' s MDS dated [DATE], the MDS indicated Resident 2 ' s preferred language is Thai.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a communication board (a visual tool that helps residents, their families, and the care team communicate) with the residents preferred language of Thai (Foreign language of Thailand) was provided to one of two sampled residents (Resident 2). The facility provided Resident 2 with a communication board in tagalog (foreign language of the Philippines) This deficient practice had the potential to result in failure of delivering the necessary care and services to Resident 2 and could lead to frustration for Resident 2 when trying to express their (Resident 2) needs. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated the facility admitted Resident 2 on 6/1/2023 with diagnoses that included atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow) and dorsalgia (back pain). During a review of Resident 2 ' s Minimum Data Set (MDS- a federally mandated resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of one staff member (Licensed Vocational Nurse 1 [LVN 1]) did not wear personal protective equipment (PPE – equipment designed to protect the wearer from injury or the spread of illness or infection) in the hallway while pushing a resident on a wheelchair. This deficient practice had the potential for the spread of infection and cross contamination among residents. Findings: During an observation on 10/28/2024 at 9:40 a.m., observed LVN 1 pushing a resident on a wheelchair in the hallway wearing gloves. Observed LVN 1 place the resident on the wheelchair in front of the nursing station and observed LVN 1 remove LVN 1 ' s gloves and dispose LVN 1 ' s gloves. During an interview on 10/28/2024 at 9:41 a.m., with LVN 1, LVN 1 stated that she was wearing gloves in the hallway. When asked why she was wearing gloves in the hallway, LVN 1 stated that she put on the gloves before pushing the resident ' s wheelchair from the resident ' s room because her skin was sensitive. LVN 1 stated that LVN 1 knows not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a written document that summarizes a resident's needs, goals, and care/treatment) with resident-specific interventions for one of three sampled residents (Resident 1). Resident 1 is blind and raises and lowers his bed using the bed control and is unaware of the height of the bed. This deficient practice had the potential for a delay in care and services and placed Resident 1 at an increased risk of sustaining an injury from a fall. Findings: During a review of Resident 1's admission Record, the document indicated the facility originally admitted the resident on 12/18/2022 and readmitted the resident on 3/16/2023 with diagnoses including, but not limited to, end stage renal disease (the last stage of kidney disease where the kidneys stop functioning permanently), history of cerebral infarction (an obstruction of blood flow in the brain that leads to tissue damage), and legal blindness. During a review of Resident 1's Minimum Data Set (MDS - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) who was at risk for falls was not in bed in a high position and had an accurate fall risk assessment following a fall incident. This deficient practice placed Resident 1 at an increased risk of sustaining an injury from a fall. Findings: During a review of Resident 1's admission Record, the document indicated the facility originally admitted the resident on 12/18/2022 and readmitted the resident on 3/16/2023 with diagnoses including, but not limited to, end stage renal disease (the last stage of kidney disease where the kidneys stop functioning permanently), history of cerebral infarction (an obstruction of blood flow in the brain that leads to tissue damage), legal blindness, and functional quadriplegia (a partial to complete paralysis [complete or partial loss of muscle function] of the upper and lower limbs). During a review of Resident 1's Minimum Data Set (MDS - a standardized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-13 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a specialized service for a resident with major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest) by failing to provide a psychiatry evaluation per the physician's order for one of four sampled residents (Resident 1). This deficient practice had the potential to negatively affect the resident's psychosocial (the mental, emotional, social, and spiritual effects of a disease) well-being and delay in attaining the resident's highest practicable mental and psychosocial well-being. Findings: During a review of Resident 1's admission Record, the document indicated the facility originally admitted Resident 1 on 10/14/2023 with diagnoses that included end stage renal disease (ESRD - a chronic kidney disease that occurs when the kidneys are no longer able to function properly and support the body's needs), dependence on renal (the kidney) dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly), and major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-29 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide dignity to residents by failing to: 1. Ensure staff members knocked and asked permission prior to entering the resident's room for two of three sampled residents (Resident 77 and 87). 2. Ensure an indwelling urinary catheter (a flexible tube inserted into the bladder and left in place to continuously drain urine) collection bag (attached to the catheter tube for the purpose of collecting urine) was covered with a privacy bag (dignity bag- a bag that conceals urine in the collection bag) for one of two sampled residents (Resident 368). These deficient practices had the potential to affect the residents' sense of self-worth and self-esteem. Findings: 1.a. A review of Resident 77's admission Record indicated the facility admitted the resident on 3/22/2023 with diagnoses that included hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]), chronic obstructive pulmonary disease (a common lung disease causing restricted airflow and breathing problems), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-29 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Ensure that a medication, Vancomycin (an antibiotic used to treat infections caused by bacteria), was stored properly in the refrigerator for one of one sampled resident (Resident 43) during the inspection of one of five sampled medication carts (Medication Cart A). This deficient practice had the potential for Resident 43 to receive ineffective medication during administration due to a decrease of medication strength and stability. 2. Ensure that all drugs and biologicals used in the facility were labeled in accordance with professional standards by failing to label a box of artificial tears (eye drops that moisten dry eyes) with a resident's name for one of one sampled resident (Resident 121) but instead used a room number during the inspection of two of five sampled medication carts (Medication Cart B). This deficient practice had the potential for a resident to receive a medication not intended for that resident. 3. Ensure Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-29 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a copy of the resident's Advance Directive (AD-a written statement of a person's wishes regarding medical treatment) is kept in the resident's chart and easily retrievable for one of four sampled residents (Resident 99). This deficient practice had the potential to create confusion which could lead to conflict with the resident's wishes regarding their health care. Findings: A review of Resident 99's admission Record indicated the facility admitted the resident on 7/7/2023 and readmitted the resident on 8/25/2023 with diagnoses that included hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]), type two (2) diabetes mellitus (a chronic condition that affects the way the body processes blood glucose [sugar]), and dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities). A review of Resident 99's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 4/3/2024, indicated the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure Certified Nurse Assistant 10 (CNA 10) provided privacy to one of three sampled residents (Resident 466) prior to rendering perineal care (washing and cleaning the private areas [genital and rectal areas of the body] of the resident). This deficient practice violated the resident's right to privacy. Findings: During a review of Resident 466's admission Record indicated the facility admitted the resident on 6/10/2024 with diagnoses that included heart failure (when the heart muscle can't pump enough blood to meet the body's needs for blood and oxygen), type two (2) diabetes mellitus (a condition that happens because of a problem in the way the body regulates and uses sugar as a fuel), and generalized muscle weakness. During a review of Resident 466's Minimum Data Set (MDS -a standardized assessment and care screening tool), dated 6/15/2024, indicated Resident 466's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was intact. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a homelike environment for two of two sampled residents (Resident 61 and Resident 466) by failing to: 1. Ensure Resident 61 had curtains that were not broken and provided comfortable lighting in Resident 61's room. 2. Ensure Resident 466 was provided with a window shade to provide comfortable lighting and temperatures. These deficient practices had the potential to affect the residents' rights to a safe, clean, comfortable, and homelike environment and put the residents at risk for physical discomfort. Findings: a. A review of Resident 61's admission Record indicated the facility readmitted the resident on 2/1/2024 with diagnoses that included type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood glucose [sugar]) and generalized muscle weakness. A review of Resident 61's Minimum Data Set (MDS, a standardized resident assessment and care screening tool) dated 3/27/2024, indicated Resident 61 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a comprehensive person-centered care plan (a plan for an individual's specific health needs and desired health outcomes) for one of two sampled residents (Resident 63) by not providing the resident with bilateral (both sides) floormats (padding placed on the floor to help prevent injuries related to falls). This deficient practice resulted in a lack of delivery of care for Resident 63. Findings: A review of Resident 63's admission Record (Face Sheet) indicated the facility initially admitted the resident on 8/22/2019 and readmitted the resident on 9/11/2020 with admitting diagnoses of hemiplegia (weakness to one side of the body) and hemiparesis (inability to move on one side of the body) following cerebral (relating to the brain) infarction (death of tissue resulting from a failure of blood supply) affecting right dominant (powerful) side. A review of Resident 63's History and Physical, dated 1/20/2024, indicated that Resident 63 can make needs known, but cannot make medical decisions. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. A review of Resident 21's admission Record indicated the facility admitted the resident on 9/30/2020 with diagnosis of chronic obstructive pulmonary disease (COPD - a common lung disease causing restricted airflow and breathing problems.) A review of Resident 21's History and Physical (a thorough assessment that a healthcare provider performs during a resident's initial visit), dated 4/4/2024, indicated Resident 21 had the capacity to understand and make decisions. A review of Resident 21's MDS, dated [DATE], indicated that Resident 21 needs supervision or touching assistance during personal hygiene. During a concurrent observation and interview on 6/25/2024 at 8:13 a.m., in Resident 21's room, observed both of Resident 21's fingernails to be long. Resident 21 stated that their fingernails and toenails are long and needed to be trimmed and they have been telling the nurses many times, but no one shows up to help. During a concurrent observation and interview on 6/25/2024 at 8:19 a.m., with Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the low air loss mattress (LAL - a specialty bed that alternates pressure to help heal and prevent pressure ulcers [an injury that breaks down the skin and underlying tissue when an area of skin is placed under pressure]) was set correctly for two of 35 sampled residents (Resident 74 and 95). This deficient practice had the potential to increase the resident's risk of skin breakdown. Findings: a. A review of Resident 74's admission Record indicated the facility readmitted the resident on 11/3/2018 with diagnoses that included a stage four (4) pressure ulcer (full thickness tissue loss with exposed bone, tendon, or muscle) that reaches the muscles, ligaments, and/or bones), type II diabetes (a chronic condition that affects the way the body processes blood glucose [sugar]), and paraplegia (paralysis that occurs in the lower half of the body). A review of Resident 74's Minimum Data Set (MDS, a standardized resident assessment and care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that a resident received oxygen as ordered by the physician for one of one sampled resident (Resident 93). This deficient practice had the potential to cause complications associated with Resident 93 receiving more oxygen than needed. Findings: A review of Resident 93's admission Record indicated the facility readmitted the resident on 3/16/2023 with diagnoses that included end stage renal disease (ESRD-chronic irreversible kidney failure), bed confinement status (resident is unable to leave the bed due to their medical condition), and blindness in one unspecified eye. A review of Resident 93's Minimum Data Set (MDS, a standardized resident assessment and care screening tool) dated 6/6/2024, indicated Resident 93's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was intact. A review of Resident 93's physician's orders indicated an active order for oxygen at two (2) liters per minute (LPM, unit of measurement) through a nasal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete a post-hemodialysis (HD, the removing of waste and excess fluid to prevent build up in the body for residents who have loss of kidney [organs that remove waste products from the blood and produce urine] function) assessment for one of one sampled resident (Resident 99). This deficient practice placed Resident 99 at risk for complications of dialysis such as redness at the dialysis access site (way to reach the blood for hemodialysis), edema (too much fluid trapped in the body's tissues), excessive bleeding, and a change in vital signs (clinical measurements that indicate the state of a patient's essential body functions). Findings: A review of Resident 99's admission Record indicated the facility originally admitted the resident to the facility on 7/7/2023 and readmitted the resident on 8/25/2023 with diagnoses that included hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]), type two (2) diabetes mellitus (a chronic condition that affects the way the body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-29 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staffing information of the actual hours worked by licensed and unlicensed nursing staffing directly responsible for resident care per shift was posted daily for two of two days on 6/28/2024 and on 6/29/2024. This deficient practice had the potential to keep residents and visitors unaware of the total number of staff and the actual hours worked by the staff in the facility. Findings: During a concurrent observation, interview, and record review on 6/28/2024 at 12:09 p.m., with the Payroll (PR), observed the Staffing Posting (posted information that include the amount of staff available for the residents in the facility for that particular day) dated 6/28/2024, posted and framed in the lobby on top of the reception desk. The Staffing Posting indicated, Total Hours: 585.5; Per Patient Day (PPD) Projection: 3.65; Total Certified Nursing Assistant (CNA) Hours: 399.50; CNA PPD: 2.48. The PR stated that PR is responsible for calculating actual hours. The PR stated that actual nursing hours are calculated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure Licensed Vocational Nurse 1 (LVN 1) administered a resident's erythromycin (used to treat certain infections caused by bacteria) ointment in accordance with the physician's order for one of 35 sampled residents (Resident 87). This deficient practice had the potential to place the resident at increased risk of experiencing adverse side effects (undesired harmful effect resulting from a medication or other intervention) from the medication. 2. Ensure medications were documented after being administered for one of one sampled resident (Resident 10). This deficient practice had the potential to result in inaccurate documentation and Resident 10 receiving duplicate medication therapy, which could have caused harm to the resident. Findings: 1. A review of Resident 87's admission Record indicated the facility admitted the resident on 4/18/2024 with diagnoses including elevated white blood cell count (indicates that the body is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-29 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure licensed nurses monitored for side effects for a resident on an anticoagulant (medicines that prevent blood clots [gel-like clumps of blood] from forming in the blood vessels and heart) for one of 35 sampled residents (Resident 73). This deficient practice had the potential to result in the resident experiencing adverse side effects (undesired harmful effect resulting from a medication or other intervention) from the anticoagulant. Findings: A review of Resident 73's admission Record indicated the facility admitted the resident on 6/8/2022 with diagnoses including morbid (severe) obesity due to excess calories and personal history of transient ischemic attack (TIA - a temporary blockage of blood flow to the brain) and cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area). A review of Resident 73's History and Physical (a thorough assessment that a healthcare provider performs during a resident's initial visit), dated 12/17/2023, indicated the resident was incapable of decision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper food handling and storage practices by failing to: 1. Ensure a box of blueberry pie and strawberry rhubarb pie found in the facility's refrigerator were labeled per the facility's policy. This deficient practice had the potential to place 159 out of 165 residents living in the facility at risk for foodborne illnesses (when contaminated food is consumed which causes an infection resulting illness). 2. Ensure an eight-ounce glass of milk at the resident's bedside was labeled with a date and time to ensure the milk does not become spoiled and accidentally ingested for one of one sampled resident (Resident 65). This deficient practice had the potential to result in food borne illness upon ingestion of a spoiled milk. Findings: 1. During a concurrent observation and interview on 6/24/2024 at 8 a.m., with the Kitchen Assistant Supervisor ([NAME]), the [NAME] inspected a box of blueberry pie and strawberry rhubarb pie and stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review facility failed to maintain complete and accurate medical records by failing to document the administration of oxygen for one of one sampled resident (Resident 93). This deficient practice had the potential to negatively impact an accurate evaluation of the resident's progression or regression of the delivery of care services. Findings: A review of Resident 93's admission Record indicated the facility readmitted the resident on 3/16/2023 with diagnoses that included end stage renal disease (ESRD-chronic irreversible kidney failure), bed confinement status (resident is unable to leave the bed due to their medical condition), and blindness in one unspecified eye. A review of Resident 93's Minimum Data Set (MDS, a standardized resident assessment and care screening tool) dated 6/6/2024, indicated Resident 93's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was intact. A review of Resident 93's physician's orders indicated an active order for oxygen at two (2)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's urinal (a container used to collect urine) was labeled with a resident identifier for one of 35 sampled residents (Resident 159). This deficient practice had the potential to increase the risk of spreading infection amongst residents. Findings: A review of Resident 159's admission Record indicated the facility on 5/17/2024 with diagnoses including immunodeficiency (a condition that occurs when the body's immune system doesn't function properly, making it harder to fight infections and other diseases). A review of Resident 159's MDS, dated [DATE], indicated the resident had moderately impaired cognition and was dependent on staff for most activities of daily living. During an observation on 6/24/2024 at 10:33 a.m., observed Resident 159 asleep in bed and with two unlabeled urinals at Resident 159's bedside. During a concurrent observation and interview on 6/24/2024 at 11:37 a.m., with Certified Nursing Assistant 6 (CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a neurology (part of medicine that focuses on the brain and nervous system [spine and nerves]) appointment was rescheduled for one of three sampled residents (Resident 1). This deficient practice resulted in a delay in the delivery of care and services needed for Resident 1. Findings: A review of Resident 1's admission Record, dated 8/2/2023, indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included hypertensive heart disease (problems with your heart that can develop if you have high blood pressure), hyperlipidemia (condition in which there are high levels of fat particles [lipids] in the blood), chronic kidney disease (kidneys are damaged and can't filter blood the way they should), major depressive disorder (mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), and difficulty in walking. A review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection control practices by failing to ensure a resident ' s nasal cannula (or nasal prongs, a device used to deliver extra oxygen through a tube and into a resident ' s nose placed directly on a resident ' s nostrils) was labeled with the date it was last changed for one of five sampled residents (Resident 1). This deficient practice had the potential to cause contamination of the resident ' s oxygen equipment and risk of transmission of bacteria that can lead to infections and respiratory distress. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 4/12/2024 with diagnoses that included chronic (continuing for a long time) obstructive pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problem) and acute (sudden) and chronic respiratory failure (a long-term condition in which the respiratory system is unable to adequately exchange oxygen to the body). A review of Resident 1 ' s Minimum Data Set (MDS - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement infection control practices by: 1. Failing to initiate (start) any tuberculosis (TB - a disease caused by germs that are spread from person to person through the air, and TB usually affects the lungs, but it can also affect other parts of the body, such as the brain, the kidneys, or the spine [back bone]) precautions after one of six sampled residents (Resident 1) was suspected for possible pulmonary (relating to the lungs) TB infection on 3/19/2024. 2. Failing to conduct an annual (yearly) TB tests for one of six sampled residents (Resident 2). This deficient practice had the potential to result in the spread of the TB disease to other residents, staff, and the public. Findings: 1. A review of Resident 1 ' s admission Record indicated the facility admitted Resident 1 on 1/6/2024 and readmitted on [DATE] with diagnoses including TB of spine, spinal stenosis (happens when the space inside the backbone is too small), and immunodeficiency (the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide one of three sampled residents (Resident 2) a written notification of a room change prior to the move and the reason for the room change as per facility ' s policy and procedure (P&P) tilted, Change of Room or Roommate. On 3/20/2024, Resident 2 was moved to a different room without providing him with a written notice that included the reason for the move. This deficient practice resulted in Resident 2 to be confused about the room change and was denied the opportunity to inquire about the move. Findings: A review of Resident 2 ' s admission Record indicated Resident 2 was admitted to the facility on [DATE], with diagnoses including cerebral infraction (damage to the brain tissue) with hemiplegia (muscle weakness or inability to move one side of the body) affecting left dominant side and type 2 diabetes (a problem in the way the body regulates and uses sugar as a fuel). A review of Resident 2 ' history and physical dated 12/12/2023 indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop a plan of care in consultation with the resident and /or the resident's representative for one of three sampled residents (Resident 1) as per the facility ' s policy and procedure (P&P) titled, Comprehensive Care Plans. Resident 1 Responsible Party (RP) was not afforded the opportunity to participate in the initial care plan conference meeting. This deficient practice had the potential for Resident 1 ' s preferences and needs not being met and for the plan of care not to being individualized and resident specific. Findings: A review of Resident 1 ' s admission Record dated 1/2/2024, indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including subarachnoid hemorrhage (bleeding in the space between the brain and the membrane that covers it), cognitive communication deficit (problems with communication), major depressive disorder (a mental health disorder characterized by persistent loss of interest in activities, causing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a communication board or aide was provided at bedside to facilitate ease of communication and allow the resident to communicate their needs for one of two sampled residents (Resident 1) whose primary and preferred language was not English. This deficient practice had the potential to result in failure of delivering the necessary care and services to the resident and cause frustration for the resident when trying to express their needs. Findings: A review of Resident 1's admission Record indicated the facility readmitted the resident on 7/5/2022 with diagnoses that included unspecified hearing loss and personal history of (healed) traumatic fracture (break in bone). Resident 1's admission Record indicated primary language: Mandarin (foreign language). A review of Resident 1's Minimum Data Set (MDS-a standardized assessment and screening tool) dated 11/8/2023, indicated Resident 1's preferred language is not English and needs an interpreter to communicate with a doctor or health care staff. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-05 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement the facility's influenza vaccine (prevents infection from influenza [a common, sometimes deadly viral infection of the nose, throat, and lungs]) policy by failing to ensure a resident and/or the resident's responsible party was provided education regarding the influenza vaccine for one of three sampled residents (Resident 1). This deficient practice had the potential for Resident 1 and/or their responsible party to not be aware of the risks and benefits of the influenza vaccine. Findings: A review of Resident 1's admission Record indicated the facility readmitted the resident to the facility on 7/5/2022 with diagnoses that included unspecified hearing loss and personal history of (healed) traumatic fracture (break in bone). A review of Resident 1's Minimum Data Set (MDS-a standardized assessment and screening tool) dated 11/8/2023, indicated that Resident 1 sometimes had the ability to make self-understood and sometimes had the ability to understand others. The MDS indicated Resident 1 required partial/moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a resident-centered plan of care for one of three sampled residents (Resident 2). Resident 2 ' s specific behavior manifestations were not included in the care plan and the interventions were not individualized to the manifested behavior. In addition, Resident 2 ' s diagnosis of bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration) was not addressed in the plan of care for Resident 2. This deficient practice had the potential to result in inconsistent implementation of care and supervision of Resident 2 and had the potential for Resident 2 to harm himself and other residents. Findings: A review of Resident 2 ' s admission Record, dated 5/2/2023, indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, schizoaffective disorder (chronic mental health condition characterized primarily by symptoms of schizophrenia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision for one of three sampled residents (Resident 2), which resulted in Resident 2 getting into Resident 1 ' s bed while Resident 1 was in bed. This deficient practice had the potential for harm to Resident 1 including, physical abuse, sexual abuse, physical injury, and psychosocial (emotional problems negatively affecting a person ' s health and quality of life) harm. Findings: A review of Resident 2 ' s admission Record, dated 5/2/2023, indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration), schizoaffective disorder (chronic mental health condition characterized primarily by symptoms of schizophrenia [a serious mental condition of a type involving a breakdown in the relation between thought, emotion, and behavior, leading to faulty perception], such as hallucinations [a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-22 · tag F0773 — pattern
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to: 1. Ensure the physician ' s order regarding laboratory tests for basic metabolic panel (BMP-blood test that give a snapshot of the health of the kidney, blood sugar levels and electrolytes [essential part of how your body functions, affecting everything from hydration to how your heart beats]) and ammonia (blood test to check the liver) to be drawn (when a blood sample is obtained to conduct lab tests on) on 12/7/2023 was completed for one of two sampled residents (Resident 1). 2. Ensure that facility staff promptly notified the physician regarding a low level of potassium (mineral that is essential for all of the body's functions, helps your nerves, muscles heart to function well, and also helps move nutrients and waste around your body's cells) on 12/14/2023 for one of two sampled residents (Resident 1). 3. Ensure to promptly notify the physician regarding the critical result (a result that represents a variance as to be life threatening unless…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that one of two sampled residents (Resident 1) was free from significant medication error (when a medication is administered to a resident not as prescribed and has the potential to jeopardize the health and safety of the resident) by failing to ensure Resident 1 was not administered a dose of furosemide (medication that helps treat high blood pressure) and spironolactone (medication that helps treat high blood pressure) with a physician ' s ordered parameter (a set of defined, measurable limits) to hold (do not give) the medication if the resident ' s systolic blood pressure (SBP- measures the pressure in your arteries when your heart beats, normal range is 80 to 120 millimeters of mercury [mmHg]) is less than 110 mmHg. This deficient practice placed Resident 1 at risk for hypotension (low blood pressure) which could lead to dizziness. Findings: A review of Resident 1 ' s admission Record indicated the facility originally admitted the resident on 2/18/2023 and then readmitted the resident on 11/11/2023 with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) received supervision to prevent accidents by licensed and non-licensed nursing staff not checking on the assigned residents at the end and at the beginning of their nursing shift. On 10/25/2023 at 9:31 p.m., Resident 1, who was alert and oriented, left the facility without informing anyone and the nurses only learned about the missing resident at 3:45 a.m. on 10/26/2023, 5.5 hours after Resident 1 ' s departure, when General Acute Care Hospital 1 (GACH 1) called the facility about admitting Resident 1 to the emergency room (ER). Findings: A review of the Resident 1 ' s admission record indicated the resident was readmitted to the facility on [DATE] with diagnoses including aphasia (a language disorder that affects a person's ability to communicate) to following cerebral infarction (or stroke, disrupted blood supply and restricted oxygen supply to the brain), type 2 diabetes mellitus (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviewed, the facility failed to maintain complete and accurate medical records for one of three sampled residents (Resident 1), when Licensed Vocational 1 (LVN 1) falsely documented measuring Resident 1 ' s vital signs(clinical measurements, specifically pulse rate, temperature, respiration rate, and blood pressure, that indicate the state of a patient's essential body functions) during the 11 p.m. to 7 a.m. nursing shift on the night of 10/25/2023 to the morning of 10/26/2023 when Resident 1 was absent from the facility. This deficient practice has the potential to result in confusion regarding Resident 1 ' s condition and did not accurately reflect the services provided to Resident 1. Findings: A review of the Resident 1 ' s admission record indicated the resident was readmitted to the facility on [DATE] with diagnoses including aphasia (a language disorder that affects a person's ability to communicate) to following cerebral infarction (or stroke, disrupted blood supply and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed for four of nine sampled residents (Residents 4, Resident 5, Resident 6, and Resident 7), to immediately report an outbreak (more cases of a disease than expected in a specific location over a specific time period) of the communicable disease (an infection transmissible by direct contact with an affected individual or the individual's body fluids or by indirect means), Influenza (a highly contagious viral infection that attacks the respiratory system [throat, nose, and lungs]) to comply with state and local public health authority requirements. The facility failed to report the Influenza outbreak to the State Survey Agency (SSA, the California Department of Public Health [CDPH] Licensing and Certification [L&C] District Office). This deficient practice had the potential to result in the spread of the Influenza to other residents, staff, and the public. Findings: 1. A review of Resident 4's admission Record indicated the facility admitted Resident 4 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-07 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to rightfully inform in advance of the risks and benefits of the proposed plan for the administration of a new psychotropic medication (medication that affects brain activities to control behavior or treat disordered thought processes) Trileptal (a medication used to treat seizures [sudden and uncontrolled body movements] and as mood stabilizer) and decreased Trazodone (a medication used to treat major depressive disorder [a mood disorder that involves a persistent feeling of sadness and loss of pleasure or interest in activities for long periods of time) for one of two sampled residents (Resident 1). This deficient practice had the potential for the resident and / or the resident 's representative (RR) not to be well-informed of the medications and the potential risks and side effects (undesirable effect of a medication or treatment). This also had the potential to place the resident and the RR to miss the opportunity to decide whether to proceed or to refuse the medications or treatments. Findings: A review of Resident 1 '…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program by failing to ensure one of five sampled resident ' s (Resident 4) dignity urinary drain bag (a bag that restores the dignity of catheterized [when a tube is placed into a resident ' s bladder to allow for urine to pass] residents by concealing urinary drainage bags from public view)was not touching the floor. This deficient practice had the potential to result in a urinary tract infection (an infection in any part of the urinary system includes the kidneys, ureters, bladder, and urethral) that can cause serious health problems such as sepsis (a serious condition in which the body responds improperly to an infection and a potentially life-threatening complication). Findings: A review of Resident 4's admission Record indicated the facility admitted the resident on 9/7/2023 with diagnoses including diabetes mellitus (the body ' s inability to control the amount of sugar in the blood) and obstructive and reflux uropathy (a disorder of the urinary tract that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain infection prevention and control practices for one of six sampled residents (Resident 1) when the facility staff failed to ensure that Resident 1 ' s nasal cannula tubing (a medical device to provide extra oxygen therapy to people who have lower oxygen levels) was not touching the floor. This deficient practice had the potential to increase the risk of infection from contamination (bacteria or other microorganisms are unintentionally transferred from one substance or object to another with harmful effect). Findings: A review of Resident 1's Face Sheet indicated the facility admitted the resident on 4/17/2023 with diagnosis including chronic obstructive pulmonary disease (COPD-a group of lung diseases that block airflow and make it difficult to breathe) and dysphagia (difficulty swallowing foods or liquids). A review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 06/21/2023, indicated the resident's cognitive skills (ability to think, understand and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-16 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. follow the alternate menu tray ticket and honor the resident ' s food preference for one of three sampled residents (Resident 2). 2. follow its menu and sought appropriate menu substitution approved by a Registered Dietitian (RD) when: - 38 of 38 sampled residents on regular diet (diet with no restriction) received a menu substitution of dinner roll instead of breadstick with butter and fresh fruit instead of very vanilla fruit salad as indicated in the daily spreadsheet menu. - 38 of 38 sampled residents on carbohydrate-controlled diet (CCHO - diet limiting the amount of carbohydrates such as those found in grains, starchy vegetables, and fruit) no added salt (NAS) diet (diet with no addition of table salt on the tray) received a menu substitution of fresh fruit instead of very vanilla fruit salad as indicated in the daily spreadsheet menu. - eight (8) of eight (8) sampled residents on renal diet (diet consist of low salt, low…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-06-18 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS - a resident assessment tool) assessment accurately reflected the vision and dental status and active diagnosis of vision loss and retinal detachment (the thin layer of tissue at the back of the eye [retina] pulls away from its usual position) of the left eye and diminishing vision of the right eye was reflected for one of thirty-three sampled residents (Resident 87). This deficient practice resulted in Resident 87 having an inaccurate MDS assessment and had the potential to negatively affect in the plan of care and treatment. Findings: During a review of Resident 87's admission Record, the admission Record indicated that the facility initially admitted Resident 87 on 4/8/2022 with diagnoses including type two (2) diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), cardiomyopathy (a disease of the heart muscle that makes it harder for the heart to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$109,634 in federal fines across 3 penalties. 2 Medicare payment denials on record.

  • $14,380 — penalty dated 2026-04-30
  • $17,342 — penalty dated 2024-10-29
  • $77,912 — penalty dated 2024-06-29
  • Medicare payment denial — starting 2026-06-03 for 36 days
  • Medicare payment denial — starting 2024-07-30 for 27 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to DAVID JOHNSON — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.2-2.2 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 3 of 54.3-1.3 vs chain
The other 47 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Bay View Rehabilitation Hospital, LLCAlameda, CA 1 of 5Crescent City Care CenterCrescent City, CA 1 of 5French Park Care CenterSanta Ana, CA 1 of 5North Valley Nursing CenterTujunga, CA 2 of 5Blythe Post Acute LLCBlythe, CA 2 of 5College Vista Post-AcuteLos Angeles, CA 2 of 5Cottage Crest Post AcuteNorwalk, CA 2 of 5Diamond Ridge Healthcare CenterPittsburg, CA 2 of 5Gordon Lane Care CenterFullerton, CA 2 of 5Heritage ManorMonterey Park, CA 2 of 5Spring Valley Post Acute LLCVictorville, CA 2 of 5Sunny Hills Post AcuteLa Mirada, CA 2 of 5Torrey Pines Post Acute And RehabilitationLas Vegas, NV 2 of 5Trabuco Hills Post AcuteLake Forest, CA 2 of 5Villa Del Sol Post AcuteBellflower, CA 3 of 5Anaheim Healthcare Center, LLCAnaheim, CA 3 of 5Bonita Hills Post AcuteLa Habra, CA 3 of 5Community Care And Rehabilitation CenterRiverside, CA 3 of 5Country Oaks Care CenterPomona, CA 3 of 5Courtyard Care CenterSan Jose, CA 3 of 5Extended Care Hospital Of RiversideRiverside, CA 3 of 5Knolls West Post Acute LLCVictorville, CA 3 of 5Menifee Lakes Post AcuteSun City, CA 3 of 5Mission Carmichael Healthcare CenterCarmichael, CA 3 of 5Paramount Convalescent Hosp.Paramount, CA 3 of 5Pelican Ridge Post AcuteNewport Beach, CA 3 of 5Sunset Manor Conv HospEl Monte, CA 3 of 5Vineland Post AcuteNorth Hollywood, CA 4 of 5Garden Park Care CenterGarden Grove, CA 4 of 5Las Vegas Post Acute & RehabilitationLas Vegas, NV 4 of 5Ocean View Post AcuteEscondido, CA 4 of 5Park Regency Care CenterLa Habra, CA 4 of 5Pomona Vista Care CenterPomona, CA 4 of 5Sierra View Care CenterBaldwin Park, CA 4 of 5Vista View Post AcuteVista, CA 5 of 5Alcott Rehabilitation HospitalLos Angeles, CA 5 of 5Citrus Nursing CenterFontana, CA 5 of 5Del Mar Convalescent HospitalRosemead, CA 5 of 5Excell Health Care CenterOakland, CA 5 of 5Mission Care CenterRiverside, CA

Showing 40 of 47; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
TARZANA POST ACUTE LLCOrganizationDIRECT OWNERSHIP INTERESTsince 02/03/2022
JOHNSON, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/11/2021
JOHNSON, FRANKIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 02/11/2021
DEHGHANMANESH, ADRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2021
KOCHEK, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2022
MADER, JORDANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/09/2025
OXFORD, MICHEALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/03/2022
ZHANG, TINGIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2022
CIBC BANK USAOrganizationADP OF THE SNFsince 09/01/2021
SUN MERIDIAN MANAGEMENT SERVICES LLCOrganizationADP OF THE SNFsince 03/22/2021
SWV TARZANA LLCOrganizationADP OF THE SNFsince 01/01/2005
FARRALES, MARYIndividualADP OF THE SNFsince 01/01/2023
SHIRAZI, KEYVANIndividualADP OF THE SNFsince 09/11/2025

CMS files one row per role, so the 22 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.4M
Net patient revenuemost recent cost report
-14.8%
Operating marginrevenue minus expenses
$1.4M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 8%Other / private 14%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.4M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$407per resident / day
operating cost
$12,358per month
≈ monthly operating cost
$354per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056124. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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