Spring Valley Post Acute LLC
14973 Hesperia Rd, Victorville, CA 92395 · For profit - Limited Liability company · 126 certified beds · (760) 245-6477 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has abuse, neglect, or exploitation citations (F0600, F0604) — most recent Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $57,810 in federal fines (most recent 2025-09-26)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- about 24% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.5% | 10.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 0.8% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 3.9% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 7.1% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.7% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.9% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 15.1% | 9.8% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 29.8% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 82.4% | 98.2% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 7.4% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 18.1% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.4% | 12.0% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 3.0% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 91.4% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 23.7% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 6.2% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.72 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.12 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
42.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 106 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 17.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 117 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.52 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 42.9%CMS range 35.4–52.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.4%CMS range 5.6–12.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 17.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 23.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 13.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.4%CMS range 7.1–15.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.42 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 126 beds and averages 110.7 residents a day — about 88% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.66 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.92 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.97 hrs/resident/day on weekends vs 4.94 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.48 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 12 most serious are shown; the remaining 19 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-09-26 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its own policy and procedure concerning the use of physical restraints when three of three Justice-Involved Residents (residents under the care of law enforcement, community supervision, in custody, held involuntarily through operation of law enforcement authorities [Residents 1, 2, and 3]) did not receive respectful and dignified treatment. This includes the right to be free from physical restraints, which was not necessary to address residents' medical conditions. The facility, instead, placed sole responsibility on the correctional officers for the application, removal, and monitoring of potential complications associated with the use of restraints.These failures had the potential to place clinically compromised residents (Resident 1, 2, and 3) at risk of serious physical injuries, including skin damage, pressure ulcers, nerve damage, and prolonged immobility. Additionally, it can also lead to serious psychological effects, such…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · L2022-02-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation and storage practices in the kitchen when: 1. Ice machine was not kept in sanitary condition and put residents at risk for foodborne illness (stomach illness acquired from ingesting contaminated food). 2. The handwashing sink in dish washing area was not providing enough hot water pressure to wash hands effectively, which had the potential to cause foodborne illness. 3. The microwave was not kept in sanitary condition which could transfer to residents' foods during reheating. This had the potential to contaminate the food and cause foodborne illness. 4. The floor under the stainless-steel counters and center island had food crumbs and trashes that had the potential to attract pests. 5. The floor under the shelves in the dry storage had food crumbs and three dead roaches that had the potential to attract pests. 6. The inside of a cabinet on the steamtable had black grime and food crumbs that had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that Discharge Minimum Data Set (MDS- computerized assessment instrument) assessments were initiated, completed and submitted within the required 14 day timeframe following resident discharge, in accordance with Centers for Medicare & Medicaid Services (CMS) requirements, for three of three sampled residents reviewed for resident assessments (Residents 35, 78, and 104).This failure had the potential to result in incomplete resident assessment discharge status information, which may affect continuity of care, follow up services, and compliance with federal reporting requirements.Findings:1. During a review of Resident 35's admission Record (a document that contains demographic and clinical information), Resident 35 was admitted to the facility on [DATE], with diagnoses which included chronic obstructive pulmonary disease (COPD - a group of airway diseases that restrict breathing).A review of Resident 35's physician's order, dated October 6, 2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure that pressure injury (the type wound [open sore on the skin] caused by sitting or lying in one position too long) treatment and services were consistent with the residents' current wound conditions and with the facility's own treatment protocol for one out of three sampled residents (Resident 3) reviewed for pressure injury care. This failure resulted in delays in appropriate treatment, slowed the healing process, and increased the risk of further deterioration of Resident 3's right ischium (the lower, back part of the hip bone) pressure injury. Findings:During a review of Resident 3's admission Record (a document that contains demographic and clinical information), Resident 3 was admitted to the facility on initially on December 12, 2010, with diagnoses including hemiplegia and hemiparesis following cerebral infraction effected right dominant side (a condition means that a stroke (brain attack) has damaged the left side of the brain, that controls the right side of the body) , anemia (low levels of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its smoking safety policy for one of three sampled residents reviewed for smoking safety (Resident 47), when Resident 47 was found to have smoking materials in his possession on March 4, 2026.This failure had the potential to place the residents and others at risk for fire-related injury or other smoking-related accidents.Findings: During a review of Resident 47's admission Record (a document that contains demographic and clinical information), Resident 47 was admitted to the facility on [DATE], with diagnoses which included chronic obstructive pulmonary disease (COPD - a group of airway diseases that restrict breathing).A review of Resident 47's clinical record of Resident Smoking Assessment dated January 22, 2026, indicated , . A. Does the Resident Smoke? . [marked] 2. Yes. Proceed with assessment .During an observation and concurrent interview on March 3, 2026, at 11:00 AM, in Resident 47's room, Resident 47 removed a pack of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their dialysis policy for one resident (Resident 130) when staff did not monitor and complete Resident 130's Post Access Site Assessment (checking the dialysis access site after treatment to make sure it is safe and there are no problems like bleeding, swelling, infection). This failure had potential to cause complications at the access site for Resident 130. Findings: During a review of Resident 130's admission Record (contains patient demographics), the admission Record indicated Resident 130 was admitted to the facility on [DATE], with diagnoses that included type 2 diabetes mellitus with hyperglycemia (a condition where body cannot produce enough insulin), dependence of renal dialysis (a person with permanent kidney failure requires regular, life-sustaining, artificial blood filtration (dialysis- to remove waste and excess fluids), and dysphagia (difficult swallowing). During a review of Resident 130's Orders Summary Report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered in accordance with the physician's orders and policy for one of six residents reviewed for Medication Administration (Resident 103) when a Licensed Vocational Nurse (LVN 1) administered an anti-hypertensive (used to treat high blood pressure) to Resident 103. This failure had the potential to result in poor blood pressure control and increased risk of hypertension-related complications. Findings: During a record review of Resident 103's admission Record (contains demographic and medical information), it indicated Resident 103 was admitted to the facility on [DATE], with diagnoses which included unspecified dementia (clear signs of such as memory loss, confusion, and behavioral changes), hyperlipidemia (high level of fats) and secondary hypertension (high blood pressure). During review of Resident 103's Order Summary (active physician orders for a resident's care), it indicated Resident 103 had an order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a sanitary and safe environment for one of five residents reviewed for infection control when a License Vocational Nurse (LVN 2) entered Resident 130's room, which was a contact isolation precautions resident room ( prevent the spread of infections transmitted through direct or indirect contact with a patient or their environment), without wearing personal protection equipment (PPE-such as gloves and gown). This failure had the potential for cross contamination and infection (the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect) which can jeopardize the health and safety of residents and staff. Findings: During a review of Resident 130's admission Record (contains patient demographics), the admission Record indicated Resident was admitted to the facility on [DATE], with diagnoses that included type 2 diabetes mellitus with hyperglycemia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 1) was free of any significant medication errors (administration of medications which was not in accordance with accepted professional standards and principles), when Resident 1 was given medications that belongs to another resident. These failures had the potential to jeopardize the health and well-being of medically compromised Resident 1. Findings: During a phone interview on March 12, 2025, with Resident 1, Resident 1 reported that at 8:47 AM on February 26, 2025, a nurse gave her a medication cup labeled 52 B containing 6 different types of medication. She claimed that she did not take the medication because she is aware that it is not hers. A review of Resident 1 Face Sheet (contain resident demographic), the Face Sheet indicated, Resident 1 was admitted on [DATE], with a diagnosis that included Chronic Obstructive Pulmonary Disease (COPD – is a group of lung diseases that make it hard…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-21 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, the facility failed to ensure the accuracy of a preadmission screening and resident review (PASARR) for 2 (Resident #34 and Resident #74) of 3 sampled residents reviewed for PASARRs. Findings included: A facility policy titled, Pre-admission Screening and Resident Review (PASARR), revised 12/2006, indicated All new admissions and readmissions are screened for mental disorders (MD), intellectual disabilities (ID) or related disorders (RD) per the Medicaid Pre-admission Screening and Resident Review process. Policy Interpretation and Implementation 1. The facility conducts a Level I PASARR screen for all potential admissions, regardless of payer source, to determine if the individual meets the criteria for a MD, ID or RD, unless the individual was admitted directly to the facility from a hospital where he or she received acute impatient care and a Level I PASARR had already been completed and submitted. 1. An admission Record indicated the facility admitted Resident #74 on 11/04/2024. According to the admission Record, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and facility policy review, the facility failed to update their abuse policy and procedure related to 1 of the 7 components of abuse prohibition. Specifically, the facility policy did not reflect the reporting of all allegations of abuse within the mandated timeframe of immediately, but not later than 2 hours after the allegation was made. Findings included: A facility policy titled, Policy and Procedure on Patient Abuse and Prevention, with an effective date of 10/2014, indicated, VII. Reporting, Facility shall ensure reporting of all alleged and/or substantiated violations to the state agency and all other agencies as required, and to take all necessary corrective actions based on the results of the investigation. a) Facility administrator shall be responsible for reporting of all alleged and substantiated violations to the state agency and all other agencies as required. b) Facility shall report the incident by calling the DHS within 24 hours of the knowledge of such incident; followed by a letter explaining the circumstances surrounding the incident. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to timely report an allegation of abuse to the state survey agency for 1 (Resident #27) of 1 sampled resident reviewed for abuse. Findings included: A facility policy titled, Policy and Procedure on Patient Abuse and Prevention, with an effective date of 10/2014, indicated, 2. Verbal Abuse is defined as any use of oral, written or gestured language that willfully includes disparaging and derogatory terms to residents or their families, or within their hearing distance regardless of their age, ability to comprehend, or disability. The policy specified, VII. Reporting, Facility shall ensure reporting of all alleged and/or substantiated violations to the state agency and all other agencies as required, and to take all necessary corrective actions based on the results of the investigation. a) Facility administrator shall be responsible for reporting of all alleged and substantiated violations to the state agency and all other agencies as required. b) Facility shall report the incident by calling the DHS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 19 citations
- Potential for harm · D2024-11-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility policy review, the facility failed to develop a care plan to address a resident's right hand contracture for 1 (Resident #185) of 1 sampled resident reviewed for limited range of motion. Findings included: A facility policy titled Care Plan with the effective date of 10/2014 revealed, Policy. Consistent with the facility's policy of providing appropriate care & services to residents admitted to the facility, the facility shall ensure development of a comprehensive care plan for each resident to meet his/her medical, nursing, and mental and psychological needs as identified in the comprehensive assessment. 2. Goals for plan of care should be measurable, achievable/attainable and resident centered. The policy specified, 7. Care Plan should be oriented to prevention of avoidable declines in functioning or functioning levels. An admission Record revealed the facility admitted Resident #185 on 10/21/2024. According to the admission Record, the resident had a medical history that included a diagnosis of hemiplegia and hemiparesis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to implement services for the treatment of a right hand contracture for 1 (Resident #185) of 1 sampled resident reviewed for limited range of motion. Findings included: A facility policy titled, Range of Motion, dated 10/2015, revealed, Residents need movement in order to prevent decreased functioning. Hence, it is vital that nursing assistances recognize the role they play in aiding the resident to maintain an or achieve as much movement as is possible relative to physical & medical conditions. An admission Record revealed the facility admitted Resident #185 on 10/21/2024. According to the admission Record, the resident had a medical history that included a diagnosis of hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right dominate side. An admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/01/2024, revealed Resident #185 had a Staff Assessment for Mental Status (SAMS), that indicated the resident was severely impaired in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, document review, and facility policy review, the facility failed to ensure staff donned personal protective equipment (PPE) before they entered the room of a resident who was on contact isolation and failed to ensure staff cleaned a multi-use glucometer after use before it was placed back on the medication cart for 1 (Resident #75) of 3 sampled residents reviewed for infection control. Findings included: A facility policy titled, Infection Control- Transmission- Based Precautions, revised 10/2019, indicated Contact precautions are intended to prevent transmission of infections that are spread by direct (person-to-person) or indirect contact with the resident, or environment, and require the use of appropriate PPE including a gown and gloves upon entering the resident's room or cubicle. The PPE should be removed, and hand hygiene performed before leaving the residents room or cubicle. A facility policy titled, Blood Glucose Meter Calibration and Care, effective 10/2014, indicated Glucometer shall be sanitized in between patient use with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to protect the resident ' s right to be free from abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish), for one of five sampled residents (Residents 1), when a Certified Nursing Assistant (CNA 1) was witnessed using profanity towards Resident 1, on November 6, 2024. This failure had the potential for Resident 1 to experience psychosocial harm. Findings: During a review of Resident ' s 1 admission Record (document containing clinical and demographic data), it indicated Resident 1 was admitted to the facility on [DATE], with a diagnosis which included anxiety disorder unspecified (feeling of fear, dread, or uneasiness that can range from mild to severe). During a review of Resident 1's clinical records, the Brief Interview for Mental Status (BIMS- screening tool to identify and monitor cognitive decline), dated November 7, 2024, indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to notify the resident's designated responsible party for one of three sampled resident (Resident 1) when Resident 1's change of condition when Resident 1 developed redness, irritation to right side of throat and right ear with pain and itching. This failure prohibited Resident 1's representative to be actively involved in participating with Resident 1's comprehensive Plan of care. Findings: During review of Residents 1's admission Record (general demographics), the document indicated Resident 1 was re- admitted to the facility on [DATE].2024, with diagnoses to include: Parkinson's disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), peripheral autonomic neuropathy ( a disorder that damages the nerves that control your internal organs), hypertensive heart disease ( condition that develops over many years in people with high blood pressure which occurs when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow their policy and procedure (P&P) when it did not administer regular insulin (a medication that helps your body use sugar for energy) that was readily available in their emergency kit (e-kit- small quantity of medications that can be dispensed when pharmacy services are not available) and instead used the insulin brought to the facility by resident's family. This had the potential to administer a medication that could have been tampered, contaminated or unsafe for use for one of three sampled residents (Resident 1). Findings: During an interview on October 9, 2023 at 10:53 AM with Resident 1 inside his room, Resident 1 stated he was admitted on [DATE] and did not receive his insulin dose when he first came in. A review of Resident 1's admission Record , indicated Resident 1 was admitted to the facility on [DATE], with diagnoses that included diabetes mellitus (DM- commonly referred as diabetes, a health condition that affects how your body turns…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy and procedure (P&P) when there were missing documentation for bowel and bladder elimination for one of three sampled residents (Resident 1). These failures had the potential to cause unsafe conditions and poor quality of life for Resident 1. Findings: During a review of Resident 1's clinical record, the admission Record (contains demographic and medical information), indicated Resident 1 was admitted to the facility on [DATE], with diagnoses of chronic obstructive pulmonary disease (COPD- a group of diseases that cause airflow blockage and breathing-related problems), type 2 diabetes (high sugar level), and a fracture (a partial or complete break) of the right femur ( a long bone that runs the length of your upper leg or thigh). During a concurrent interview and record review on September 26, 2023, at 12:10 PM, with the Director of Nursing (DON), Resident 1's Bladder Elimination, dated September 1, 2023, through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of three residents (Resident 1) received the appropriate safeguards to ensure Resident 1 did not fall while a certified nursing assistant was providing care (CNA 1). This failure placed Resident 1 at high risk for injury to her back after surgery. Findings: An abbreviated survey was conducted on August 9, 2023 at 10:56 AM to investigate a complaint related to quality of care. A review of Resident 1's face sheet (contains demographic information) indicated, Resident 1 was admitted to the facility on [DATE], with diagnoses which included: dementia with mood disturbances (mood changes, such as depression or anxiety) and heart failure. During a review of Resident 1's clinical record, the Physician's admission Order, dated April 4, 2023, indicated Resident 1 was status post laminectomy lumbar [operation to remove the back of one or more vertebrae (back bones)] for back bones one through four. Resident one is to wear a back brace. During a record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents are free from physical restraints (a device, method, or process that is used for the specific purpose of restricting a resident's freedom of movement) when Certified Nursing Assistant 1 (CNA 1) held down Resident 1 while providing care. This failure had the potential for negative psychosocial outcome related to restricting freedom of movement for one of three sampled residents (Resident 1). Findings: During an interview on July 28, 2023 at 12:55 PM with Resident 1, Resident 1 stated a staff held her down while in bed during diaper change. Resident 1 was unable to state the details of the incident, including the name of the staff. During an interview on August 3, 2023 at 9:10 AM with Certified Nursing Assistant Student 1 (Student 1), Student 1 stated she was assisting CNA 1 during diaper change on July 25, 2023, when Resident 1 became combative and started swinging her arms towards CNA 1. Student 1 stated CNA 1 held down Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-04 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to dispose of garbage and refuse properly when trash, and opened boxes were found outside on the floor surrounding the dumpster and the lids of the dumpsters did not close properly. This failure had the potential to attract pests and rodents. Findings: During an observation on February 1, 2022, at 9:48 AM, outside facility in front of the laundry area, the dumpster was overflow with trash and opened boxes. Lids of the dumpster was unable to fully close. Surrounding the dumpster on the floor there was trash and piles of opened boxes. During an observation on February 1, 2022, at 9:52 AM, outside facility in front of laundry, three recycle dumpster lids were not close. One of the trash dumpster had a white mattress sticking out and the lid was not closed. During a concurrent observation and interviews on February 2, 2022, at 9:51 AM, with Maintenance Supervisor (MS) and Interim Dietary Manager (IDM), in front of the dumpster. Observed the dumpster was overflowing with trash, and the lids were unable to close…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-04 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document the Minimum Data Set (MDS- facility assessment tool) for three ( Residents 38, 81, and 155) of seven residents reviewed for MDS accuracy when: 1. Resident 38's Clopidogrel- an antiplatelet (medication that prevents blood cells from sticking together forming a clot) was coded as anticoagulant (medication that prevents the formation of blood clots) in Resident 38's MDS, dated [DATE]. 2. Resident 81's Clopidogrel- an antiplatelet was coded as anticoagulant in Resident 81's MDS, dated [DATE]. 3. Resident 155's MDS assessment for Active Diagnoses was left blank. These failed practices had the potential to result in unmet care needs for Residents 38, 81 and 155, which can affect the health and safety of the residents. Findings: 1. A review of Resident 38's clinical records indicated, Resident 38 was readmitted to the facility on [DATE], with diagnoses that included dementia (a group of conditions affecting memory and judgement), bipolar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-04 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policy on Food Temperature to provide appetizing food at appropriate temperatures according to residents' preferences for three of 91 sampled residents (Resident 17, 70, 104). This failure placed residents at potential risk to decrease nutritional intake and affect the resident's nutrition status. Finding: During an interview on February 1, 2022, at 11:50 AM, with Resident 17, Resident 17 stated, the food was always cold. During an interview on February 1, 2022, at 9:00 AM, with Resident 70, Resident 70 stated, lousy food, the food was cold all the time. During an interview on February 1, 2022, at 9:47 AM, with Resident 104, Resident 104 stated, terrible foods, the food serves cold. During an observation on February 2, 2022, at 11:53 AM, with Interim Dietary Manager (IDM) meal cart leaving kitchen with test meal inside. During an observation on February 2, 2022, at 11:54 AM, with IDM meal cart with test meal inside arrived…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-04 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the appropriate food textures was provided when 13 of 13 residents (Residents 50, 39, 102, 16, 14, 25, 30,10, 63, 55, 28, 355, 33) with pureed texture (a diet with food texture of smooth like pudding or mashed potatoes that requires no chewing for one who has difficulty chewing and/ or swallowing) received a bowl of Peanut Butter and Chocolate Swirl Pie pureed dessert with runny, watery consistency, had lumpy and chunk for lunch on February 2 2022. This failure had the potential to place the residents at risk of choking and aspiration. Findings: During a concurrent observation and interview on February 2, 2022, at 12:14 PM, with Interim Dietary manager (IDM), at Sun patio dining room, a test meal was conducted. Observed a bowl of pureed texture Peanut butter and Chocolate Swirl Pie dessert with runny, watery consistency, had chunk and lump in dessert. The IDM stated the consistency for the pureed dessert was too runny and was not supposed to have lump and chunk on it. During an interview on February 2,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their infection control and prevention program by not following their policy and procedures when: 1. Resident 70's urinal (a container used to collect urine) was unlabeled and had brownish orange stain on the bottom of the container. 2. For one out of six residents, (Resident 100) nasal cannula (oxygen tubing) was not changed as per the facility's policy and procedure. 3. A Licensed Vocational Nurse (LVN 1) failed to wear appropriate personal protective equipment (PPE- equipment such as gloves, masks, and gowns worn by people who are at risk of injury or infection) and perform hand hygiene when she entered room [ROOM NUMBER] in the yellow zone (a designated area for symptomatic, suspected COVID-19, and residents awaiting test results; COVID-19 exposed residents; and newly admitted or re-admitted residents under observation for COVID-19 and/or with unknown COVID-19 vaccination status, or declined COVID-19 vaccination). 4. LVN 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-04 · tag F0646 — isolatedNotify the appropriate authorities when residents with MD or ID services has a significant change in condition.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASRR- a federal requirement to help ensure individuals who have a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care) was re-evaluated after a Significant Change in Status Assessment (SCSA- a comprehensive Minimum Data Set (MDS- a facility assessment tool) assessment done for a resident that must be completed when a resident meets the significant change guidelines for either improvement or decline), for one resident reviewed for PASRR (Resident 51). This failure had the potential for Resident 51 not to receive the care and services most appropriate for her needs. Findings: During a review of Resident 51's clinical record, the face sheet (contains demographic and medical information) indicated, Resident 51 was readmitted to the facility on [DATE], with diagnoses that included major depressive disorder (mental disorder characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-04 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure licensed nurses performed glucometer (a machine that monitors how much sugar is in the blood) calibration (the process of setting up an instrument to provide a result for a sample within an acceptable range) in accordance with the facility policy and manufacturer's guidelines. This deficient practice had the potential to cause a wrong blood sugar reading in a vulnerable population of 28 residents who gets their blood sugar monitored. Findings: A review of Assure Platinum Blood glucose monitoring system Quality Assurance/ Quality Control Reference Manual page 15 indicated, Step 1: Insert the test strip .Step 2: Press the Back or Forward button one time to enter the control solution mode. A control solution bottle will appear at the top right of the screen .Step 3: Mix solution by gently inverting control solution bottle several times (do not shake). Remove the cap from the control solution bottle and place on flat surface. Squeeze the bottle and discard the first drop. Apply the second drop to the top…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-04 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were properly labeled, dated, and stored when opened for Over the Counter (OTC- are medicines sold directly to a consumer without a requirement for prescription) medication bottles were available for use in one of three Medication Storage Rooms. This failure had the potential to cause unsafe and/or inappropriate storage and administration of medications for a highly vulnerable population of 92 residents. Findings: During an inspection of the Medication Storage Room at Station 2 with the Director of Nursing (DON), on February 3, 2022, at 7:03 AM, the DON acknowledged the medication storage cabinet had the following: 1. An opened, undated Oyster Shell Calcium (calcium supplement) 500 mg (milligrams - a unit of measurement) bottle. 2. An opened, undated Ferrous Gluconate (iron supplement) 5Gr (Grain-a unit of measurement) 324 mg. bottle. 3. An opened, undated Ibuprofen (pain medication) 200 mg. bottle. 4. An opened, undated Simethicone (medication to reduce gas formation) 80 mg. bottle. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-04 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Food and Nutrition Services staff had appropriate competencies to carry out the functions of the food and nutrition services when two Dietary Aide (Dietary Aide 1 and Dietary Aide 2) did not know how to check the sanitation concentration on the dish machine. These failures had the potential to cause foodborne illness (stomach illness acquired from ingesting contaminated food) to all residents, in a medically compromised population of 91 out of 92 residents who received foods from the kitchen. Findings: During a concurrent observation and interviews on February 2, 2022, at 9:56 AM, with Dietary Aide 1(DA 1), Dietary Aide 2 (DA 2) and Interim Dietary Manager (IDM), in dishwashing area. Observed DA 1 tested the sanitation level of the dish machine by dipping a chlorine test strip inside the liquid once the dish machine was done washing, he swirled the paper strip in the water. He then compared the color of the test strip to the indicator colors of the chlorine test strip container. DA 1 not sure which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-04 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, the facility failed to ensure trash can lids were functioning and ready to use when the footstep was not functioning in multiple residents' isolation rooms (residential care needs Personal Protective Equipment (PPE- gown gloves and face masks to provide care to control the source of infection). This failure had the potential to spread the source of infection and to compromise the health and wellbeing from a universe of 92 residents who were on isolation precautions (use PPE while providing care to the residents). Findings: During an observation on February 1, 2022, at 10:26 AM, in a resident room [room [ROOM NUMBER]] observed a trash can lid on the floor separated from the trash can. During a concurrent observation and interview with a Certified Nurse Assistant (CNA 1) on February 1, 2022, at 10: 30 AM, CNA 1 confirmed the trash can's lid was broken and found on the floor. CNA 1 stated some of the trash lids were broken and they can fix it easily. During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$57,810 in federal fines across 11 penalties.
- $11,940 — penalty dated 2025-09-26
- $4,587 — penalty dated 2023-11-06
- $4,587 — penalty dated 2023-10-17
- $4,587 — penalty dated 2023-10-10
- $4,587 — penalty dated 2023-10-02
- $4,587 — penalty dated 2023-09-25
- $4,587 — penalty dated 2023-09-18
- $4,587 — penalty dated 2023-09-11
- $4,587 — penalty dated 2023-09-05
- $4,587 — penalty dated 2023-08-28
- $4,587 — penalty dated 2023-08-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to DAVID JOHNSON — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.7 | -0.7 vs chain |
| Staffing | 4 of 5 | 3.3 | +0.7 vs chain |
| Quality measures | 2 of 5 | 4.3 | -2.3 vs chain |
The other 47 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 47; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CHAMBERS, THOMAS | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/08/2013 |
| JOHNSON, DAVID | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 10/08/2013 |
| MERIDIAN MANAGEMENT SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 12/20/2013 |
| SPRING VALLEY POST ACUTE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/15/2025 |
| REDDY, HARI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| SONI, PREYAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/16/2023 |
CMS files one row per role, so the 12 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $5.2M paid to related parties — landlords or management companies under common ownership — equal to about 24% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055076. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.