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Pleasant Ridge Healthcare Center

5501 Verulam, Cincinnati, OH 45213 · For profit - Corporation · 99 certified beds · (513) 631-1310 Medicare & Medicaid certified

Call the home — (513) 631-1310 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609, F0610) — most recent Jul 20251 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (2/5)
  • about 20% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
6014 Ridge Ave · (513) 731-1550 · Call to confirm hours
Pharmacy
6096 Montgomery Rd · (888) 731-1400 · Call to confirm hours
Grocery
Aldi0.2 mi
5505 Ridge Ave · (855) 955-2534 · Call to confirm hours
Park
2726 Cypress Way · (513) 731-6455 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.3%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight3.6%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms24.4%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.9%3.2%3.3%worse
Long-stay residents whose ability to walk worsened3.2%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication18.3%25.5%18.9%typical
Long-stay residents given the seasonal flu vaccine97.4%94.5%95.3%typical
Long-stay residents with pressure ulcers4.6%3.4%4.7%typical
Long-stay residents with worsening bladder/bowel control21.0%21.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table3.8%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication4.0%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine42.1%75.6%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.26U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
0.72
LPN hours/ resident / day
1.85
Aide hours/ resident / day
3.18
Total nurse hours/ resident / day
0.52
RN hoursweekends
46.1%
Total nursing turnover
28.6%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 79.5 residents a day — about 80% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.18 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.85 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.98 hrs/resident/day on weekends vs 3.27 on weekdays — 9% thinner on weekends. RN hours go from 0.65 to 0.52 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2025-05-30)
21
at the previous standard inspection (2023-08-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 11 most serious are shown; the remaining 33 are one tap away and print in full.

  • Actual harm · G2023-08-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, resident interview, and staff interview, the facility failed to monitor and identify residents with weight loss and failed to ensure appropriate nutritional interventions were recommended and implemented to prevent severe weight loss. This resulted in Actual Harm when Resident #67, with a with a diagnosis of failure to thrive (FTT) and was at nutritional risk related to a body mass index (BMI) (A measure of body fat based on height and weight) of 19.5 was not weighed from 04/08/23 through 07/04/23. There was a lack of nutritional interventions and Resident #67's weight was not monitored while Resident #67 had decreased meal intakes from 04/08/23 to 07/04/23. Subsequently on 07/05/23, Resident #67's weight was obtained at 102.3 pounds which was a severe weight loss of 29.7 pounds or 22.5 percent (%). This affected one resident (#67) of four residents reviewed for nutrition. The facility census was 86. Findings include: Review of the medical record for Resident #67 revealed an admission date of 01/04/22 with diagnoses including FTT, congestive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, record review, and policy review, the facility failed to report concerns of injuries of unknown origin to the state agency in a timely manner. This affected one (Resident #12) of seven residents sampled for abuse. The facility census was 75. Findings include:Review of the medical record revealed Resident #12 was admitted to the facility on [DATE]. Diagnoses included unspecified dementia, atherosclerotic heart disease, legal blindness, and chronic pain syndrome. Review of the most recent Minimum Data Set (MDS) assessment, dated 06/04/25, revealed the resident had severely impaired cognition, had no behaviors, did not reject care, and did not wander. Resident #12 was dependent on staff for all ADL care. Review of progress note dated 05/29/25 at 10:45 AM revealed Resident #12 had a swollen right knee that was warm and painful to touch. Nursing staff notified the provider and received orders for a STAT X-ray of the right knee, Tylenol 1000 milligrams (mg) by mouth now, and topical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-30 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident interview, staff interview and facility policy review, the facility failed to ensure a resident was provided with a comfortable environment when the air conditioning unit was not maintained in working order. This affected one (#65) of four residents reviewed for environment. The facility census was 82. Findings included: Review of the admission record for Resident #65 with admission date of 02/20/25 and diagnoses including [NAME] fascial fibromatosis and paroxysmal atrial fibrillation. Review of the quarterly Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 04/22/25, revealed Resident #65 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident had intact cognition. Interview on 05/26/25 at 11:07 A.M., with Resident #65 stated the air conditioning (AC) unit in their room did not work correctly. Resident #65 stated the room would get hot on warm days. Resident #65 stated they had informed staff, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review, the facility failed to identify a potential elopement and take action for finding a resident, when a resident's empty wheelchair was found on the facility curb in the rain. This affected one (#34) of one resident reviewed for potential elopement. The facility census was 82. Findings included: Review of the medical record revealed Resident #34 was admitted on [DATE] with diagnoses including peripheral vascular disease, manic depression, and psychotic disorder. Review of the discharge Minimum Data Set (MDS) assessment, dated 09/09/24, revealed Resident #34 had independent cognitive skills for daily decision-making and had no short-term memory problems per a staff assessment of mental status (SAMS). The MDS indicated the resident utilized a manual wheelchair for mobility and independently mobilized the wheelchair 150 feet in a corridor or similar space. Review of the quarterly MDS, dated [DATE], revealed Resident #34 had a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-30 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, record review, and policy review, the facility failed to ensure there was ongoing communication and collaboration with the dialysis center regarding dialysis care and service. This affected one (#37) of one sampled resident reviewed for dialysis. The facility census was 82. Findings included: Review of the admission record revealed Resident #37 was admitted on [DATE], with diagnosis including end stage renal disease (ESRD). Review of the admission Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 02/23/25, revealed Resident #37 had a Brief Interview for Mental Status (BIMS) score of 13, which indicated the resident had intact cognition. Review of Resident #37's Care Plan Report, included a focus area revised 04/28/25, that indicated the resident received dialysis therapy related to ESRD by way of a port/catheter in their right upper chest wall. Interventions directed staff to communicate with the dialysis center regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and policy review, the facility failed to ensure residents were free from delay of care and treatments as ordered by physicians. This affected one (#69) resident of three reviewed for quality of care. The facility census was 77. Findings include: Review of the medical record for Resident #69 revealed an admission date of 07/22/24. Diagnoses included sepsis with methicillin resistant staphylococcus aureus (MRSA), chronic obstructive pulmonary disease (COPD), and hepatitis C, and Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #69 had moderate cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 12. Section O (special treatments, procedures, and programs) revealed Resident #69 had intravenous (IV) medications. Review of the Continuity of Care (COC) (hospital discharge paperwork) dated 07/22/24 revealed Resident #69 was to continue Daptomycin (antibiotic) 500 milligrams (mg) IV via peripheral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-08 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Review of the medical record, staff interviews, observations, and policy review, the facility failed to ensure residents were free from significant medication errors. This affected one (#69) of three residents reviewed for medication administration. The facility census was 77. Findings include: Review of the medical record for Resident #69 revealed an admission date of 07/22/24. Diagnoses included sepsis with methicillin resistant staphylococcus aureus (MRSA), chronic obstructive pulmonary disease (COPD), chronic hepatitis C, and emphysema. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #69 had moderate cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 12. Review of section O (special treatments, procedures, and programs) revealed Resident #69 had intravenous (IV) medications. Review of the physician order dated 07/22/24 revealed Resident #69 was ordered Teflaro (antibiotic) IV Solution Reconstituted 600 milligrams (mg), use 600 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, resident interview, staff interviews, and review of the facility policy, the facility failed to ensure appropriate storage of residents' medications. This affected one (Resident #28) of 11 residents reviewed for environmental concerns. The facility census was 71 residents. Findings include: Review of the medical record for Resident #28 revealed an admission date of 04/24/23 with diagnoses including fibromyalgia, personality disorder, and hypertension. Review of the quarterly Minimum Data Set (MDS) assessment for Resident #28 revealed the resident was mildly cognitively impaired. Observation on 04/23/24 at 10:55 A.M. revealed Resident #28 was alone in the room and there was a plastic medication cup with two pills on the residents over the bed table. Interview on 04/23/24 at 10:55 A.M. with Resident #28 confirmed the resident was unsure where the medications had come from, what they were, how long they had been there, or if they were his. Interviews on 04/23/24 at 11:00 A.M. with Licensed Practical Nurses (LPNs) #350 and LPN #570 confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, medical record review, and policy review, the facility failed to ensure a resident's preference for showers were honored. This affected one (Resident #6) of one resident reviewed for preferences. The facility census was 76. Findings include: Medical record review for Resident #6 revealed an admission date of 07/28/23. Diagnoses included quadriplegic from a traumatic spinal cord dysfunction, pressure ulcer to sacral region on admission, and neurogenic bladder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 was cognitively intact and was dependent on staffing for bathing. Review of the bathing records for Resident #6 from 10/01/23 through 12/12/23 revealed Resident #6 received all bed baths. Resident #6 did not receive a shower during this time. Interview with Resident #6 on 12/11/23 at 11:05 A.M. revealed he has asked everyone to get a shower including State Tested Nursing Aide (STNA) #145 a couple of days ago. STNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observations, staff and resident interviews, and policy review, the facility failed to ensure bathing and personal hygiene were provided to residents who dependent on staff for assistance with activities of daily living (ADL). This affected two (Residents #6 and #77) of three residents reviewed for ADL care. The facility census was 76. Findings include: 1. Medical record review for Resident #6 revealed an admission date of 07/28/23. Diagnoses included quadriplegic from a traumatic spinal cord dysfunction, pressure ulcer to sacral region on admission, and neurogenic bladder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 was cognitively intact. His functional status was impairment on upper and lower extremities. He was dependent on staff for bathing. Review of the bathing records for Resident #6 from 10/01/23 through 12/12/23 revealed out of 20 opportunities for bathing, he received 12 bed baths. Review of the care plan dated 12/01/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff and resident interview, and policy review, the facility failed to follow the physician's orders for treatment of a resident's pressure ulcers. This affected one (#6) of three residents reviewed for pressure ulcers. The facility identified there were three residents with pressure ulcers residing in the facility. The facility census was 76. Findings include: Medical record review for Resident #6 revealed an admission date of 07/28/23. Diagnoses included quadriplegic from a traumatic spinal cord dysfunction, pressure ulcer to sacral region on admission, and neurogenic bladder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 was cognitively intact. Resident #6 was dependent on staff for bed mobility and transfers. Resident #6 had four stage III pressure ulcers (Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed), and three of them were present upon admission. Resident #6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · D2023-12-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and policy review, the facility failed to ensure catheter care and incontinence care was provided correctly to a resident. This affected one (#6) of three residents reviewed for catheter care and one (#6) of one resident reviewed for incontinence care. The facility identified there were four residents who required catheter care. The facility census was 76. Findings include: Medical record review for Resident #6 revealed an admission date of 07/28/23. Diagnoses included quadriplegic from a traumatic spinal cord dysfunction, pressure ulcer to sacral region on admission, and neurogenic bladder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 was cognitively intact. Resident #6 was dependent on staff for toileting and had an indwelling catheter. Observation on 12/13/23 at 10:04 A.M. revealed State Tested Nursing Aide (STNA) #79 was providing incontinence care to Resident #6. STNA #79 took a wet washcloth and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff and resident interview, the facility failed to ensure a resident's pain was managed. This affected one (#26) of one resident reviewed for pain. The facility census was 76. Findings include: Medical record review for Resident #26 revealed an admission date of 11/07/22. Diagnoses included cerebrovascular attack with paralysis, diabetes mellitus, and arthritis. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #26 was cognitively intact. Review of the physician's order dated 12/22/22 revealed Buralbital-APAP-Caffeine (also known as Fioricet) oral tablet 50-325-40 milligram (mg) to give one tablet every six hours as needed for migraine headache. Review of the care plan dated 05/03/23 revealed Resident #26 has complaints of acute and chronic pain. Interventions were to observe for pain every shift, provided medication per orders, and monitor for side effects. Review of the progress notes dated 12/03/23 through 12/11/23, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and resident and staff interview, the facility failed to ensure drinks were available on the meal trays for the residents. This affected two (#6 and #15) of two residents reviewed for meals. The facility census was 76. Findings include: 1. Medical record review for Resident #6 revealed an admission date of 07/28/23. Diagnoses included quadriplegic from a traumatic spinal cord dysfunction and neurogenic bladder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 was cognitively intact and he was dependent on staff for eating. Interview with Resident #6 on 12/11/23 at 11:05 A.M. revealed the kitchen runs out of juices and coffee at the end of his hall due to it being the last hall in the facility to get served for meals. Observation of the lunch meal service on 12/11/23 at 1:15 P.M. revealed Resident #6's hall was the last to be served. The lunch was delivered to the resident's room at 1:25 P.M. and there wasn't coffee or juice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review, the facility failed to ensure foods were stored in a manner to prevent the potential spread of foodborne illness. This had the potential to affect all 86 residents in the facility. Findings include: Observation on 08/07/23 at 9:25 A.M. of the facility's walk-in cooler revealed two unlabeled metal pans covered in foil. Culinary Director (CD) #285 present at the time of the observation and identified one pan as pureed eggs and the other as pureed sausage. CD #285 verified neither pan was labeled or dated and stated all foods should be labeled and dated. Observation on 08/07/23 at 9:27 A.M. of the facility's walk-in freezer revealed the following: a. Two boxes of shakes stored directly on the floor. b. A bag of corn open and not sealed nor dated. c. A bag of hamburger patties open and not sealed nor dated. d. A bag of cheese omelets open and not sealed nor dated. e. A plastic pitcher of unidentifiable yellow frozen substance without a label nor date. Interview at the time of the observations, CD #285 verified the two boxes of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-16 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to ensure a baseline care plan was completed within 48 hours of admission. This affected eight residents (#41, #243, #26, #244, #27, #89, #61, and #140) of the eleven residents reviewed for baseline care plans. The facility census was 86. Findings include: 1) Review of the medical record of Resident #26 revealed an admission date of 01/31/23. Diagnoses included cerebral infarction, psychotic disorder with delusions, cocaine abuse, schizophrenia, and bipolar disorder. Review of the quarterly [NAME] Data Set (MDS) assessment 3.0 dated 06/07/23 revealed the resident had moderately impaired cognition. The resident exhibited one to three days of verbal behavioral symptoms directed towards others during the assessment period. The resident required limited assistance of one staff for bed mobility, extensive assistance of two for transfers, extensive assist of one for toileting, and supervision for eating. Review of the admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-16 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and review of the facility policy, the facility failed to provide care conferences to residents/resident representatives to discuss the resident's care plan. This affected four residents (#24, #41, #44, and #67) of the 20 residents sampled. The facility census was 86. Findings include: 1) Review of the medical record for Resident #24 revealed an admission date of 05/18/19 with diagnoses including chronic obstructive pulmonary disease (COPD), diabetes mellitus (DM), atherosclerotic heart disease, atrial fibrillation, anxiety disorder, polyosteoarthritis, hyperlipidemia, and hypertension (HTN.) Review of the Minimum Data Set (MDS) assessment 3.0 for Resident #24 dated 06/04/23 revealed the resident was cognitively impaired and required extensive assistance of one staff with activities of daily living (ADLs.) Review of the medical record for Resident #24 revealed it did not include documentation of care conferences for the resident from August 2022 to August 2023. Interview with Resident #24 on 08/07/23 at 11:29 A.M. confirmed the facility did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-16 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of personnel files, staff interview, and review of job descriptions, the facility failed to ensure the services of a qualified Activity Director (AD). This had the potential to affect all residents residing in the facility with the exception of the 42 residents (#1, #3, #5, #7, #9, #11, #13, #15, #21, #22, #23, #26, #30, #31, #32, #34, #35, #39, #40, #41, #42, #44, #47, #50 #52, #61, #62, #64, #67, #68, #71, #72, #73, #75,#80, #84,#140, #240, #241, #243, #243, #244) who the facility identified as not participating in any facility led activities. The facility census was 86. Findings include: Review of personnel record for Interim AD #145, revealed the employee changed positions from that of Activity Assistant (AA) on 05/20/23 to the AD. Review of personnel record for AD #145 revealed employee did not meet the qualifications required of an AD. Interview on 08/09/23 at 9:35 A.M. of Interim AD #145 confirmed she was asked to fill in as Interim AD when the former AD left employment in May 2023. Interim AD #145 confirmed she did not meet the qualifications required of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-16 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident interview, staff interview, review of the facility policy, and review of Social Worker (SW) job description, the facility failed to provide medically related social services including provision of written notification of Medicare non-coverage to residents, notification to the Ombudsman of resident transfers to the hospital, arrangement of care conferences, and arranging for the provision of dental services. This affected two residents (#48 and #65) of three residents reviewed for notice of Medicare non-coverage (NOMNC), two (Residents #48 and #88) of two residents reviewed for Ombudsman notification of resident transfers to the hospital, four (Residents #24, #41, #44, and #67) of four residents reviewed for care conference, and two (Residents #24 and #49) of four residents reviewed for dental services. The facility census was 86. Findings include: 1) Review of the medical record for Resident #48 revealed an admission date of 01/17/23 with diagnoses including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and policy review, the facility failed to honor a resident's request to get out of bed to smoke. This affected one resident (#25) of three residents reviewed for choices. The facility census was 86. Findings include: Review of the medical record for Resident #25 revealed an admission date of 05/05/23. The resident transferred to the hospital on [DATE] and was readmitted to the facility on [DATE]. Diagnoses included vascular dementia, hemiplegia and hemiparesis following cerebral infarction, affecting left non-dominant side, cerebrovascular disease, chronic obstructive pulmonary disease (COPD), congestive heart failure, paraplegia, pulmonary hypertension, and chronic respiratory failure with hypoxia. Review of the quarterly Minimum Data Set (MDS) assessment 3.0 dated 07/25/23, revealed the resident had intact cognition. The resident was assessed as not exhibiting behaviors during the assessment period. The resident required extensive assistance of two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview, and policy review, the facility failed to ensure an accurate code status was in the medical records. This affected two residents (#03 and #67) of the 18 residents reviewed for advance directives. The facility census was 86. Findings include: 1) Review of the medical record of Resident #03 revealed an admission date of 05/20/22. Diagnoses included Parkinson's disease and essential hypertension. Further review of the medical record revealed no signed Do Not Resuscitate (DNR) was able to be located. Review of the care plan dated 06/01/23 for Resident #03, revealed the resident was a DNR code status. Review of the quarterly Minimum Data Set (MDS) assessment 3.0 dated 06/07/23 revealed the resident had intact cognition. The resident did not reject care during the assessment period. The resident required extensive assistance of one staff for personal hygiene. Review of a physician's order dated 08/07/23 revealed an order for the resident to be a DNR. No additional information was noted in the order. Further review of physician orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident interview, and staff interview, the facility failed to provide required Notification of Medicare Non-Coverage (NOMNC) to two Residents (#48 and #65) of the three residents reviewed for notification to Medicare beneficiaries. The facility census was 86. Findings include: 1) Review of the medical record for Resident #48 revealed an admission date of 01/17/23 with diagnoses including paraplegia and pyogenic arthritis. Review of the Minimum Data Set (MDS) assessment 3.0 for Resident #48 dated 07/11/23 revealed resident was cognitively intact and required extensive assistance with activities of daily living. Review of the form completed by the facility titled Skilled Nursing Facility (SNF) Beneficiary Notice Review revealed Resident #48 had Medicare Part-A service episode starting on 06/13/23 and was discharged from Medicare Part-A services on 07/25/23 with Medicare days remaining. Further review of the form revealed the facility did not provide Resident #48 with Center for Medicare Medicaid Services (CMS) Form SNF Advanced Beneficiary Notice nor CMS Form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure the Ombudsman was notified when residents were transferred to the hospital. This affected two Residents (#48 and #88) of two residents reviewed for hospitalization. The facility census was 86. Findings include: 1) Review of the medical record of Resident #48 revealed an admission date of 01/17/23. Diagnoses included paraplegia, moderate protein-calorie malnutrition, osteomyelitis of vertebra, sacral, and sacrococcygeal region, generalized anxiety disorder, schizophrenia, major depressive d/o, post-traumatic stress disorder, psychosis, and cachexia. Review of the 5-day Minimum Data Set (MDS) assessment 3.0 dated 07/11/23 revealed the resident had intact cognition. Review of the medical record for Resident #48 revealed the resident discharged to the hospital on [DATE] and readmitted to the facility on [DATE]. There was no documentation to indicate the ombudsman was notified of the resident's transfer. Interview on 08/10/23 at 9:19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure a Preadmission Screening and Resident Review (PASARR) was completed correctly. This affected one resident (#26) of one resident reviewed for PASARRs. The facility census was 86. Findings include: Review of the medical record of Resident #26 revealed an admission date of 01/31/23. Diagnoses included cerebral infarction, psychotic disorder with delusions, cocaine abuse, schizophrenia, and bipolar disorder. Review of the quarterly Minimum Data Set (MDS) assessment 3.0 dated 06/07/23 revealed the resident had moderately impaired cognition. The resident exhibited one to three days of verbal behavioral symptoms directed towards others during the assessment period. The resident required limited assistance of one staff for bed mobility, extensive assistance of two for transfers, extensive assist of one for toileting, and supervision for eating. Review of the Preadmission Screening and Resident Review identification screen dated 03/03/23, revealed the resident was reassessed due to an expiring hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and policy review, the facility failed to develop a comprehensive care plan. This affected one resident (#41) of the 11 residents reviewed for care plans. The facility census was 86. Findings include: Review of the medical record for Resident #41 revealed an admission date of 05/21/23. Diagnoses included Guillian-Barre syndrome, atrial fibrillation, type two diabetes mellitus (DM II), depression, chronic kidney disease, and hypertension. Review of the Quarterly Minimum Data Set (MDS) assessment 3.0 dated 07/17/23 revealed Resident #41 had intact cognition as evidenced by a Brief Interview for Mental Status (BIMS) score of 15. This resident was assessed to require independent with transfers, dressing, eating, toileting, and bathing. Review of the medical record for Resident #41 revealed the facility did not complete a comprehensive care plan based on the resident's needs including diabetes and psychotropic medications. Interview on 08/10/23 at 11:03 A.M. with Regional Director of Clinical Operations (RDCO) #510 verified Resident #41 did not have an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to complete a discharge summary of recapitulation of resident's stay for two residents (#49 and #87) of three residents sampled for discharge rights. The facility census was 86. Findings include: 1) Review of the medical record for Resident #49 revealed an admission date of 02/09/23 with diagnoses including cerebral infarction, viral hepatitis, chronic obstructive pulmonary disease (COPD), diabetes mellitus (DM), hypertension (HTN), and depression. Review of the Minimum Data Set (MDS) assessment 3.0 for Resident #49 dated 05/26/23 revealed resident was cognitively intact and was independent with activities of daily living (ADLs.) Further review of the MDS for Resident #87 dated 07/28/23, revealed the resident was discharged with a return not anticipated. Review of a nurse's progress note dated 07/28/23 for Resident #49, revealed the resident was discharged from the facility and received education of self-administration of medications. Review of the medical record for Resident #49 revealed it did not include a discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and policy review, the facility failed to ensure resident's fingernails were trimmed and clean. This affected two residents (#03 and #61) of four residents reviewed for Activities of Daily Living (ADLs.) The facility census was 86. Findings include: 1) Review of the medical record of Resident #03 revealed an admission date of 05/20/22. Diagnoses included Parkinson's disease and essential hypertension. Review of the quarterly Minimum Data Set (MDS) assessment 3.0 dated 06/07/23 revealed the resident had intact cognition. The resident did not reject care during the assessment period and the resident required extensive assistance of one staff for personal hygiene. Observation on 08/07/23 at 12:24 P.M. revealed Resident #03 was lying in bed. Resident #03's fingernails were observed to extend approximately a half inch beyond his fingertips. Further observation revealed the underside of Resident #03's fingernails was coated in a brown substance. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and staff interview, the facility failed to ensure splints were applied as ordered. This affected one resident (#47) of two residents reviewed for splints/contracture management. The facility identified six residents with contractures. The facility census was 86. Findings include: Review of the medical record for Resident #47 revealed an admission date of 06/18/20 with diagnoses including cerebral infarction (stroke), hemiplegia and hemiparesis, hypertension (HTN), vascular dementia, and major depressive disorder. Review of occupational therapy (OT) discharge note for Resident #47 dated 07/31/21, revealed the resident had a goal to tolerate appropriate positioning device to the right upper extremity (RUE) to reduce further contracture and had progressed in therapy to tolerating eight hours of wearing time per day with no complaints of pain. Review of the physician's order for Resident #47 dated 12/06/21, revealed an order for resident to have RUE resting hand splint donned each day for three to four hours at a time in order to maintain range of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interviews, review of fall investigations, and policy review, the facility failed to conduct a thorough fall investigation. This affected two residents (#41 and #48) residents reviewed for falls. The facility census was 86. Findings include: 1) Review of the medical record for Resident #41 revealed an admission date of 05/21/23. Diagnoses included Guillian-Barre syndrome, atrial fibrillation, diabetes mellitus (DM), depression, chronic kidney disease, and hypertension. Review of the Quarterly Minimum Data Set (MDS) assessment 3.0 dated 07/17/23 revealed Resident #41 had intact cognition as evidenced by a Brief Interview for Mental Status (BIMS) score of 15. This resident was assessed to be independent with transfers, dressing, eating, toileting, and bathing. Review of the progress note dated 06/01/23 at 1:32 P.M. revealed Resident #41 had an unwitnessed fall in the shower room. Staff responded to a call light in the shower room where Resident #41 was lying on the floor complaining of right hip and head pain. An assessment was completed. Emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and policy review, the facility failed to have medications available for medication administration of scheduled medications. This affected one resident (#41) of the five residents reviewed for unnecessary medications. The facility census was 86. Findings include: Review of the medical record for Resident #41 revealed an admission date of 05/21/23. Diagnoses included Guillian-Barre syndrome, atrial fibrillation, type two diabetes mellitus (DM II), depression, chronic kidney disease, and hypertension. Review of the Quarterly Minimum Data Set (MDS) assessment 3.0 dated 07/17/23 revealed Resident #41 had intact cognition as evidenced by a Brief Interview for Mental Status (BIMS) score of 15. This resident was assessed to require independent with transfers, dressing, eating, toileting, and bathing. Review of the physician order dated 05/21/23 revealed Resident #41 was ordered Lyrica oral capsule 100 milligrams (mg), give one capsule by mouth every eight hours for pain. Review of the progress note dated 07/19/23 at 1:39 A.M. revealed Lyrica was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview, and review of the facility policy, the facility failed to ensure residents were free from significant medication errors. This affected one resident (#27) of five residents reviewed for unnecessary medications. The facility census was 86. Findings include: Review of the medical record of Resident #27 revealed an admission date of 03/22/23. Diagnoses included cerebral infarction, hemiplegia and hemiparesis, atrial fibrillation, essential hypertension (HTN), oropharyngeal dysphagia, and depression. Review of the quarterly Minimum Data Set (MDS) assessment 3.0 for Resident #27 dated 07/05/23, revealed the resident had intact cognition. The resident was not assessed as having any behaviors during the assessment period. The resident was independent with bed mobility and required supervision for transfers, eating, and toileting. Review of the physician orders for Resident #27 dated 03/23/23, revealed the resident was ordered to receive Metoprolol tartrate oral tablet 100 milligram (mg) tablet every morning (9:00 A.M.) and at bedtime (9:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident interview, staff interview, and review of the facility policy, the facility failed to arrange for resident dental services. This affected two residents (#24 and #49) of six residents reviewed for dental services. The facility census was 89. Findings include: 1) Review of the medical record for Resident #24 revealed an admission date of 05/18/19 with diagnoses including chronic obstructive pulmonary disease (COPD), diabetes mellitus (DM), atherosclerotic heart disease, atrial fibrillation, anxiety disorder, polyosteoarthritis, hyperlipidemia, and hypertension (HTN.) Review of the Minimum Data Set (MDS) assessment 3.0 for Resident #24 dated 06/04/23, revealed the resident was cognitively impaired and required extensive assistance of one staff with activities of daily living (ADLs.) Review of physician's orders for Resident #24, revealed an order dated 05/17/19 for resident to be seen by the dentist. Review of the care plan for Resident #24 updated 11/01/22, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and policy review, the facility failed to provide double portions as ordered. This affected one resident (#81) of the 22 residents reviewed for diet orders. The facility census was 86. Findings include: Review of the medical record for Resident #81 revealed an admission date of 04/07/23. Diagnoses included displaced intertrochanteric fracture of left femur, DM II, major depressive disorder, osteomyelitis, and HTN. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] Resident #81 had intact cognition as evidenced by a Brief Interview for Mental Status (BIMS) score of 14. This resident was assessed to require supervision with transfers, dressing, eating, toileting, and bathing. Review of the care plan dated 04/26/23 revealed Resident #81 had diabetes and was insulin dependent. Interventions included to administer insulin injections per orders and rotate sites. Staff to administer medications per physician orders. Staff to offer bedtime snacks. Staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to maintain a controlled substance record. This affected one resident (#41) reviewed for medication administration. The facility census was 86. Findings include: Review of the medical record for Resident #41 revealed an admission date of 05/21/23. Diagnoses included Guillian-Barre syndrome, atrial fibrillation, type two diabetes mellitus (DM II), depression, chronic kidney disease, and hypertension. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #41 had intact cognition as evidenced by a Brief Interview for Mental Status (BIMS) score of 15. This resident was assessed to require independent with transfers, dressing, eating, toileting, and bathing. Review of the physician order dated 05/21/23 revealed Resident #41 was ordered Lyrica oral capsule 100 milligrams (mg), give one capsule by mouth every eight hours for pain. Review of the medication administration record (MAR) dated July 2023 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-10-10 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the roof was maintained in a safe and functional manner to prevent water leaks. This affected all 80 residents at the facility. Findings include: Interview on 10/10/19 at 7:49 A.M. with Licensed Practical Nurse (LPN) #39 revealed the roof leaked throughout the building during rain. It always leaked near the 100 hall vending machines and in the hallways. Buckets were placed to catch the water leaks. Other random roof leaks were located throughout the facility during time of rain. During interview on 10/10/19 at 9:11 A.M., Resident #21 reported there were a couple of roof leaks but none had leaked directly on him. During interview on 10/10/19 at 10:08 A.M., State Tested Nursing Assistant (STNA) #60 reported the roof leaked every now and then. During interview on 10/10/19 at 10:23 A.M., STNA #62 reported during time of rain, the roof leaked throughout the building including in the dining room. Observation on 10/10/19 at 12:08 P.M. during a facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-10-10 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure an effective pest control program was maintained to eradicate mice. This affected all 80 residents at the facility. Findings include: Record review revealed a nursing progress note dated 08/08/19 at 12:36 A.M. that documented Resident #32 was seated in the hallway and refused to go into her room and stated there were at least two mice in the room. During interview on 10/10/19 at 7:40 A.M., Resident #74 reported there were two mice in her room the other day, one went into the closet and the resident wasn't sure what happened to the other one. A man came into the room and caught the mouse in the closet in a bag and placed a glue board behind the door. Resident #74 also reported a mouse was seen near the bathroom door. During interview on 10/10/19 at 7:49 A.M., Licensed Practical Nurse (LPN) #39 reported two to three mice had been observed, at least one a day for the past three days. The mice had been running in and out of resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-10-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, policy review and manufacturer's recommendation review, the facility failed to ensure a blood glucose machine was properly disinfected between resident use. This affected one (Resident #75) of three residents reviewed for medication administration and had the potential to affect four (Residents #14, #18, #48 and #76) who had fingerstick blood sugar monitored on the 300 hall. The facility identified 28 residents in the facility with physician orders for fingerstick blood sugar monitoring. The facility census was 80. Findings include: Observation of medication administration on 10/09/19 at 8:08 A.M. revealed Licensed Practical Nurse (LPN) #48 used a blood glucose machine to obtain a fingerstick blood sugar for Resident #48. At 8:27 A.M. revealed LPN #47 donned gloves and prepared to prick the finger of Resident #75. LPN #47 was stopped and stated during interview at that time the blood glucose machine was not cleaned in between resident use. LPN #47 stated typically the blood glucose machine was not cleaned until after morning use of all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure residents were treated in a dignified manner while being assisted with eating and when being served in the dining room. This affected three (Residents #57, #29 and #15) of six residents reviewed for dignity. The facility census was 80. Findings include: 1. Record review revealed Resident #57's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident to be severely cognitively impaired and require extensive assistance with eating. Observation of the main dining room on 10/07/19 at 11:49 A.M. revealed Stated Tested Nurse Aide (STNA) #62 standing over Resident #57 feeding him. 2. Record review revealed Resident #15's quarterly MDS assessment dated [DATE] revealed the resident was severely cognitively impaired and require extensive assistance with eating. Observation of the main dining room on 10/08/19 at 12:27 P.M. revealed STNA #88 standing over Resident #15 feeding her. 3. Record review revealed Resident #29's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-10 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to report an allegation of physical abuse as dictated by their policy. This affected one (Resident #32) of one resident reviewed for abuse. The facility census was 80. Findings include: Review of Resident #32's record revealed an admission date of 03/29/16 with diagnoses including dementia without behavioral disturbance, delusions, hallucinations and paranoia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had moderate cognitive impairment, hallucinations, delusions and exhibited verbal behaviors directed at others Review of the initial psychiatric evaluation dated 08/15/19 revealed resident was evaluated for mood, medication, psychosis, and paranoia. She had a long history of mental illness, some agitation, mood swings, some delusions and hallucinations and some paranoia. During interview on 10/07/19 at 9:30 A.M. Resident #32 stated that Registered Nurse (RN) #29 became angry with her when she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to report an allegation of abuse to the State Agency. This affected one (Resident #32) of one resident reviewed for abuse. The facility census was 80. Findings include: Review of Resident #32's record revealed an admission date of 03/29/16 with diagnoses including dementia without behavioral disturbance, delusions, hallucinations and paranoia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had moderate cognitive impairment, hallucinations, delusions and exhibited verbal behaviors directed at others Review of the initial psychiatric evaluation dated 08/15/19 revealed resident was evaluated for mood, medication, psychosis, and paranoia. She had a long history of mental illness, some agitation, mood swings, some delusions and hallucinations and some paranoia. During interview on 10/07/19 at 9:30 A.M. Resident #32 stated that Registered Nurse (RN) #29 became angry with her when she wouldn't take her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to ensure an allegation of abuse was thoroughly investigated. This affected one (Resident #32) of one resident reviewed for abuse. The facility census was 80. Findings include: Review of Resident #32's record revealed an admission date of 03/29/16 with diagnoses including dementia without behavioral disturbance, delusions, hallucinations and paranoia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had moderate cognitive impairment, hallucinations, delusions and exhibited verbal behaviors directed at others Review of the initial psychiatric evaluation dated 08/15/19 revealed resident was evaluated for mood, medication, psychosis, and paranoia. She had a long history of mental illness, some agitation, mood swings, some delusions and hallucinations and some paranoia. During interview on 10/07/19 at 9:30 A.M. Resident #32 stated that Registered Nurse (RN) #29 became angry with her when she wouldn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure staff intervened when a resident exhibited agitated behavior. This affected two (Residents #10 and #20) of 20 residents reviewed for implementation of care plans. The facility census was 80. Record review revealed Resident #10 had diagnoses including anxiety disorder, vascular dementia with behavioral disturbance and mood disorder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was severely cognitively impaired. Record review revealed Resident #20 had diagnoses including dementia, Alzheimer's disease and delusional disorder. Review of the quarterly MDS assessment dated [DATE] revealed the resident was severely cognitively impaired. Review of Resident #20's behavior care plan, dated 09/30/14, revealed the resident was verbally and physically aggressive. Interventions were for staff to intervene before agitation escalates when the resident becomes agitated and to guide the resident away…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident received the assistance of two State Tested Nursing Assistants (STNA) during care, which resulted in an avoidable fall from the bed. This affected one (Resident #38) of three residents reviewed for falls. The facility census was 80. Findings include: Record review revealed Resident #38 was admitted to the facility on [DATE] with diagnoses including hemiparesis following an intracranial hemorrhage affecting the left side. Review of the plan of care for activities of daily living, dated 03/20/19, documented the resident required extensive assistance to turn left in bed and was dependent to turn right in bed. Resident #38 was also dependent with the assistance of two staff to reposition in bed. The resident was able to use a grab bar when turning to the left side. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact and require extensive physical assistance of two staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-12-18 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and review of a test tray, staff and resident interview, and policy review, the facility failed to ensure the coffee was served hot and was at the proper temperature. This affected two (#6 and #15) of two residents reviewed for meals and had the potential to affect other residents who drink coffee. The facility census was 76. Findings include: Interviews with Resident #6 and #15 on 12/11/23 at 11:05 A.M. revealed the coffee was cold when it was served to them. Review of the last tray from the kitchen on 12/13/23 at 9:00 A.M. after all of the trays were delivered revealed the coffee temperature was 114 degree Fahrenheit (F) and it tasted lukewarm. Interview with Dietary Manager #74 on 12/13/23 at 9:10 A.M. confirmed the coffee was at 114 degrees F. Review of the facility policy titled Food Preparation, dated 09/01/17, revealed all foods will be held at appropriate temperatures, greater than 135° F for hot holding, and less than 41°F for cold food holding. This deficiency represents non-compliance investigated under Complaint Number OH00148560.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to COMMUNICARE HEALTH — 110 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.2+0.8 vs chain
Health inspection 3 of 52.7+0.3 vs chain
Staffing 2 of 52.6-0.6 vs chain
Quality measures 5 of 54.5+0.5 vs chain
The other 109 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Allen View Healthcare CenterSpringfield, OH 1 of 5Annandale Healthcare CenterAnnandale, VA 1 of 5Canfield Healthcare CenterYoungstown, OH 1 of 5Dixon Healthcare CenterWintersville, OH 1 of 5Holbrook Healthcare CenterBuckhannon, WV 1 of 5Mount Vernon Healthcare CenterAlexandria, VA 1 of 5Southwood Healthcare CenterTerre Haute, IN 1 of 5Summers Healthcare CenterHinton, WV 1 of 5Valley View Healthcare CenterElkhart, IN 2 of 5Allison Pointe Healthcare CenterIndianapolis, IN 2 of 5Battlefield Park Healthcare CenterPetersburg, VA 2 of 5Beckley Healthcare CenterBeckley, WV 2 of 5Belmont Healthcare CenterBelmont, WV 2 of 5Berkeley Springs Healthcare CenterBerkeley Springs, WV 2 of 5Cedars Healthcare CenterCharlottesville, VA 2 of 5Columbus Healthcare CenterColumbus, OH 2 of 5Crestwood Care CenterShelby, OH 2 of 5Cumberland Healthcare CenterCumberland, MD 2 of 5Eagle Pointe Healthcare CenterParkersburg, WV 2 of 5Ellicott City Healthcare CenterEllicott City, MD 2 of 5Evergreen Crossing And The LoftsIndianapolis, IN 2 of 5Grande Pointe Healthcare CommuRichmond Heights, OH 2 of 5Great Lakes Healthcare CenterDyer, IN 2 of 5Greenbrier Health CenterParma Heights, OH 2 of 5Hagerstown Healthcare CenterHagerstown, MD 2 of 5Hanover Healthcare CenterMassillon, OH 2 of 5Holly Hill Healthcare CenterTowson, MD 2 of 5Keyser Healthcare CenterKeyser, WV 2 of 5Mercer Healthcare CenterBluefield, WV 2 of 5Morgantown Healthcare CenterMorgantown, WV 2 of 5Mount Airy Nursing and Rehab CenterMount Airy, MD 2 of 5Petersburg Healthcare CenterPetersburg, VA 2 of 5Riverside Nursing And Rehabilitation CenterDayton, OH 2 of 5Rolling Hills Healthcare CenterNew Albany, IN 2 of 5Salem West Healthcare CenterSalem, OH 2 of 5Wedgewood Healthcare CenterClarksville, IN 2 of 5Westminster Rehabilitation and Wellness CenterWestminster, MD 2 of 5Wildwood Healthcare CenterIndianapolis, IN 2 of 5Worthington Healthcare CenterParkersburg, WV 2 of 5Wyant Woods Healthcare CenterAkron, OH

Showing 40 of 109; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BUCKEYE OP CO., LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2021
BUCKEYE HEALTHCARE HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 07/01/2021
OMG MSTR LSCO, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 07/01/2021
ROMEO, DOMINICIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 04/01/2023
STOLTZ, CHARLESIndividualCORPORATE OFFICERsince 07/01/2021
WILHEIM, RONALDIndividualCORPORATE OFFICERsince 07/01/2021
VERULAM MGT CO., LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/06/2025
GROVES, DONNAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/14/2023
KHAN, SHAZIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2021
REESE, ALISSAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2023
ODENTHAL, RICHARDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/25/2025
C.R. STOLTZ FAMILY INVESTMENT COMPANY INCOrganizationADP OF THE SNFsince 07/01/2021
C.R. STOLTZ IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 07/01/2021
HEALTH CARE HOLDINGS, LLCOrganizationADP OF THE SNFsince 07/01/2021
I. ROSEDALE FAMILY INVESTMENT COMPANY INCOrganizationADP OF THE SNFsince 07/01/2021
I. ROSEDALE IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 07/01/2021
R.S. WILHEIM IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 07/01/2021
RONALD S WILHEIM 2012 SPOUSAL TRUSTOrganizationADP OF THE SNFsince 07/01/2021
ROSEDALE FAMILY INVESTMENT COMPANY, INCOrganizationADP OF THE SNFsince 07/01/2021
RRW, LLCOrganizationADP OF THE SNFsince 07/01/2021
S.L. ROSEDALE IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 07/01/2021
WILHEIM FAMILY INVESTMENT COMPANY, INC.OrganizationADP OF THE SNFsince 07/01/2021

CMS files one row per role, so the 28 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.

15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.3M
Net patient revenuemost recent cost report
-13.3%
Operating marginrevenue minus expenses
$1.9M
Related-party expense20% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 1%Other / private 17%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$317per resident / day
operating cost
$9,641per month
≈ monthly operating cost
$280per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365196. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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