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Summers Healthcare Center

198 John Cook Nursing Home Road, Hinton, WV 25951 · For profit - Corporation · 120 certified beds · (304) 466-0332 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Abuse-prevention, restraint, or reporting citation — no harm found (F0610) — cited Aug 20252 immediate-jeopardy citations$179,295 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $179,295 in federal fines (most recent 2025-08-20)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • about 34% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
115 Summers Hospital Rd Ste 2000 · (304) 466-2969 · Call to confirm hours
Pharmacy
115 Summers Hospital Rd Ste 105 · (304) 466-7330 · Call to confirm hours
Grocery
Kroger6.0 mi
307 Stokes Dr · (304) 484-8010 · Call to confirm hours
Park
2 Conference Center Rd · (304) 466-3398 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.2%14.7%15.4%typical
Long-stay residents who lose too much weight7.0%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.4%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.2%1.6%2.0%better
Long-stay residents with depressive symptoms0.0%7.6%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury4.7%4.4%3.3%worse
Long-stay residents whose ability to walk worsened8.2%15.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication37.3%27.0%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%97.6%95.3%typical
Long-stay residents with pressure ulcers3.5%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control17.8%22.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table18.2%13.4%17.1%typical
Short-stay residents who newly got an antipsychotic medication4.4%1.0%1.4%worse
Short-stay residents given the seasonal flu vaccine64.8%79.4%79.4%worse
Short-stay residents rehospitalized after admission21.0%22.5%22.6%typical
Short-stay residents with an outpatient ER visit8.3%11.3%12.0%better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 54 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.4%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
59.1%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 59.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 22 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 56% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.4%CMS range 21.7–45.851.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 7.2–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge36.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified80.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization10.0%CMS range 6.1–15.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.371.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.40
RN hours/ resident / day
0.83
LPN hours/ resident / day
1.84
Aide hours/ resident / day
3.07
Total nurse hours/ resident / day
0.17
RN hoursweekends
43.5%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 115.2 residents a day — about 96% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.07 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.84 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.73 hrs/resident/day on weekends vs 3.21 on weekdays — 15% thinner on weekends. RN hours go from 0.49 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

27
deficiencies at the latest standard inspection (2025-08-20)
22
at the previous standard inspection (2023-10-26)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

62 citations, most serious first. The 14 most serious are shown; the remaining 48 are one tap away and print in full.

  • Immediate jeopardy · J2025-08-20 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and staff interviews, the facility failed to ensure residents received physician-ordered therapeutic diets by not providing honey-thickened liquids at the correct consistency. This deficient practice was identified for 1 of 1 residents reviewed for therapeutic diets (Resident #98). The State Agency determined this to be an Immediate Jeopardy situation as the failure created a likelihood for serious harm, aspiration pneumonia, and/or death. Resident identifier: #98. Facility census: 102. Findings Include:a) Resident #98An observation on 08/19/25 at 11:00 AM revealed the following:Resident #98's bedside cup of water dated 8/19/25 thickened was observed. The liquid did not appear to meet the required honey-like (moderately thick) consistency.The record review on 08/19/25 revealed the following:Physician orders for Resident #98 directed: Regular diet, Dysphagia Mechanical texture, Honey Thickened Liquids consistency.Policy Review:The facility's Diet and Nutrition Care Manual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2023-10-26 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, during a confirmed COVID 19 outbreak. This failure to protect the residents from the spread of COVID 19, resulted into an Immediate jeopardy with the potential to cause illness and/or death to the residents who reside in the facility. Facility census: 111. Findings included: a) Upon entrance to the facility on [DATE] at 10:45 AM, the survey team was told by Assistant Business Office Worker #14 the facility was not currently in a COVID-19 outbreak. On 10/25/23 at 12:07 PM, the Surveyor entered an employee restroom. A sign on the back of the restroom door stated, Employee Covid rapid testing will continue Mondays, Wednesdays, and Fridays until 10/28/23. If another positive case occurs the date will extend. Please…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Hcited before2025-08-20 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and observation, the facility failed to provide the necessary care and services to recognize and treat changes in condition, follow physician's orders for medication parameters, document medication administration, and provide food in the correct form.Resident #93 suffered actual harm after the facility failed to identify and timely treat a change in condition resulting in the resident being hospitalized with Respiratory Failure, Urinary Tract Infection , and Aspiration Pneumonia. Resident #110 suffered actual harm at the facility when she died of a food bolus when she was given hamburger at the facility despite having an order for nothing by mouth. Even though the facility did not serve the resident the meal they failed to protect the resident from others providing her with food. This deficient practice was identified for 10 of 30 sampled residents (Residents #93, #109, #8, #9, #110, #107, #17, #112, #1, and #85). Facility Census: 102 a) Resident #85 A review of Resident #85's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2025-08-20 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and resident interview the facility failed to assess, monitor and treat pain in accordance with professional standards of treatment. For Resident #85 this resulted in actual harm because the nurse assessed him as having pain but failed to treat the residents pain with non pharmacological or pharmacological interventions both of which he had physician orders for. The nurse further failed to assess the pain for location or duration and never notified the physician or the residents increased pain. For Resident #104 the resident an increase in pain upon movement and transfers. Though the facility treated her pain and increased her pain medications they failed to assess the cause of the pain which was later identified at two (2) fractures. For Resident #73 the resident reported to the nurse he was experiencing numbness and tingling in his toe amputation site the physician was notified and indicated he would address the next day but failed to do so and the resident continued to suffer tingling and pain in the site. These failures affected three (3)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-20 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and staff interview, the facility failed to ensure a dignified dining experience by providing plastic silverware to residents during meals and failed to announce/knock on the door before entering a resident's room. This failed policy had the potential to affect more than a limited number of resident's. Resident Identifier : #20. Facility census: 102. Findings included: a) On 08/11/2025 at 11:52 AM, the Dining Room observation was initiated by the state surveyor. Nineteen (19) out of twenty residents (20) in the main dining room were served their lunch meal with plastic silverware. On 08/11/2025 at 12:40 PM, Registered Nurse (RN) #81 stated, not usually when asked if they use plastic silverware. The Employee Life Cycle Manager stated, I was told by the kitchen they ran out of clean silverware. On 08/13/2025 at 1:25 PM, plastic silverware was observed to be placed on the resident trays going to the last halls. [NAME] #138 stated they were out of regular silverware and would have to use plastic. [NAME] #137 stated, it was too late to wrap (regular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to provide a homelike dining environment by having soiled air conditioning vents in the main dining room area. This failed practice had the potential to affect more than a limited number of residents. FACILITY:FACILITY. Facility Census: 102. Findings included: a) On 08/18/2025 at 12:15 PM, soiled, portable air conditioner vents were observed by the state surveyor. The dining room contained three, large, portable air conditioners. Two (2) out of three (3) large flexible hoses/vents were observed to have a dark, dusty, blackish substance on them. Air was blowing out of the vents into the dining room. b) On 08/18/2025 at 12:20 PM, the Administrator confirmed the soiled vents and stated, I will remedy that immediately.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-20 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon record review and staff interviews, the facility failed to ensure reported irregularities from the Pharmacist were reviewed and addressed by the Resident's physician. This was found to be true for three (3) of five residents reviewed during the annual survey process. Resident identifiers: #10, #12, and #85. Facility census: 102.a) Resident #10 The Long Term Care Pharmacist Recommendation completed in accordance with monthly Medication Record Review (MRR) dated 04/30/25, stated (First name of Resident) has orders for both Meloxicam tabs and Voltaren gel. Since these medications are both NSAIDs, and taking them together increases risk of side effects, please consider discontinuing one of these orders. This recommendation was not reviewed by the resident's medical provider and no action was taken on the recommendation. This was reviewed with the Nursing Home Administrator on 08/12/25 at 4:31 PM, and she was asked if she had anything showing the Physician had reviewed this recommendation. She indicated she would look and get back with me. This was reviewed again with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-20 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interview and resident interview, the facility failed to ensure menus were followed and distributed and residents received the foods they wanted/ordered. This failed practice had the potential to affect more than a limited number of residents. Resident identifier: #112. Facility Census: 102 Findings included: a) On 08/11/2025 the morning resident communication stated, Always Available: Ham & Cheese Sandwich, Turkey & Cheese Sandwich, Bologna & Cheese. At 12:08 AM, Activity Leaders #72 and #80 confirmed, the kitchen was out of lunch meat the last couple of days. On 08/13/2025, the lunch menu stated: chicken tenders, green beans, mashed potatoes, rolls and ice cream. At 1:00 PM, the kitchen ran out of chicken tenders during the tray line. The Regional Dietary Manager contacted the Registered Dietician and and substituted chicken patties. During the wait for the chicken patties to bake, two staff members came into the kitchen to request more chicken tenders. At 1:15 PM, another staff member came in the kitchen to request eight (8) chicken…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-20 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview and resident interview, the facility failed to ensure food was prepared by methods that conserve nutritive value, flavor, and appearance and provide food that is palatable, attractive, and at a safe and appetizing temperature. This failed practice had the potential to affect more than a limited number of residents. Resident Identifiers: #35, #20, #112, and #115. Facility Census: 112. a) Resident #115 During an interview with Resident #115 on 08/11/25 at 12:17 pm he stated, the food was not good. He indicated it was always ice cold when he got it. He stated he never gets what supposed to be on the menu it is always different and not as good as what is on the menu. b) On 08/14/2025 at 12:55 PM, a test tray containing spaghetti with meat sauce, parmesan baked zucchini, garlic bread and ice cream, was provided to the state surveyors. The zucchini was not prepared per the recipe. The zucchini was not baked, but was boiled. The zucchini was sliced with seeds and skins. The zucchini was judged by state surveyors to be bitter, tough, hard to chew,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-20 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, resident interview and staff interview, the facility failed to ensure meals were provided at regular times for the residents and failed to ensure a resident received breakfast and lunch on his dialysis days. This failed practice had the potential to affect more that a limited number of residents. Resident Identifier: #33. Facility Census: 102. b) Resident #33 During an interview with Resident #3 on 08/11/25 at 3:22 PM the resident stated, the facility does not consistently send him a lunch to dialysis he stated sometimes the aide will make him one but it is not very often. A review of Resident #33's medical record found a physician's order which read as follows: DIalysis services provided by (Name of Dialysis Center) at (Address of Dialysis Center) phone number (Phone number of dialysis Center) EMS (Emergency Medical Services) to transport Pick up time 5:45 am. Scheduled on Tuesday, Thursday an Saturday chair time 6:45 am. Schedule is subject ot change weekly. Send a bagged breakfast and lunch to go with and come back from dialysis every day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and observation, the facility failed to ensure food was stored in accordance with professional standards for food service safety. This failed practice had the potential to affect more than a limited number of residents. FACILITY:FACILITY. Facility Census: 102Findings included: a) The facility's policy and procedure for Receiving and Storage of Food stated, Date the food packages and store them properly. when receiving items, Dry Foods - Store opened packages in closed, labeled containers. and Frozen Food - tightly wrap open bags and boxes to prevent freezer burn. The facility's policy and procedure for Storage of Resident Food included: Daily monitoring for refrigerated storage duration and discard of any food item that may have been stored for >7 days. Regional Dietary Manager #155 confirmed dating for opened items was seven (7) days for thickened liquids and food items. b) On 08/11/2025 at 10:18 AM, the kitchen investigation was initiated with Regional Dietary Manager…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-20 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure medical records were maintained accurately in accordance with accepted professional standards for residents in the facility as evidenced by the following: The facility failed to ensure correct diagnosis was given for an ordered medication, The facility failed to document physician follow-up from a related psychological consultation and orders given by the physician,The facility failed to correctly document dates on a Facility Reported Incident (FRI),The facility failed to add a diagnosis to the medical record,The facility failed to obtain signature date on a Physician Orders for Scope of Treatment (POST) form,The facility failed to provide a correct diagnosis for medication,The facility failed to order a dressing for the correct foot,The facility failed to document meal intakes consistently,These failed practices had the potential to affect more than a limited number of residents. Resident identifiers: #35, #38, #82, and #43. Facility Census: 102. Findings included: a) Resident #35 On 08/19/2025 at 04:46 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff the facility failed to establish and maintain an infection prevention and control program designed toprovide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Transmission based precautions were not followed for two (2) of three (3) residents reviewed for transmission based precautions. Proper hand hygiene was not performed for one (1) of two (2) dressing change observations. Resident Identifiers: #43 and #107. Facility census: 102. Findings included:a) Resident #43 The facility's skills checklist for competency titled Uncomplicated Dressing Change, with no implementation date given, stated to remove perform hand hygiene after removing soiled gloves and donning additional gloves. The facility's policy and procedure titled Standard Precautions, with no implementation date given, stated to perform hand hygiene when moving from a contaminated body site to a clean body site. An example given was when performing perineal care and then performing a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-20 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to provide influenza and pneumococcal vaccines within accepted standards of practice. The facility failed to retain documentation that residents or their resident representatives received education regarding the vaccines and failed to retain documentation as to whether the vaccines were accepted or refused. These deficient practices had the potential to affect three (3) of five (5) residents reviewed for the care area of influenza and pneumococcal immunizations. Resident Identifiers: #20, #33, #107. Facility census: 102.Findings Included: Policy ReviewThe facility's policy titled Resident Immunization Overview with no implementation or revision date given stated the resident or resident party will be asked to accept or decline influenza and pneumococcal vaccinations by completing the influenza and pneumococcal consent or declination forms. a) Resident #20Review of Resident #20's medical record showed an immunization report that stated the resident received influenza vaccination on 10/22/24. However, the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 48 citations
  • Potential for harm · Ecited before2025-08-20 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interview and resident interview, the facility failed to ensure food preparation/food service areas and resident rooms were free from visible signs of insects. This failed practice had the potential to affect more than a limited number of residents: Resident identifiers: #26 and #112. Facility Census:102 Findings included: On 08/14/25 at 9:45 AM, the administrator reported there was a Quality Assurance and Performance Improvement (QAPI) for flies with increased services added bi-weekly May-October. Three (3) large fly lights were installed at 2 exit doors to courtyard and main facility entrance. The Administrator reported there was no specific policy and procedure for pest control. On 08/13/25 at 9:55 AM, a fly was observed in the dishwasher area. At 12:25 PM, a fly was in the kitchen area around the food service area, near plates and food, and tray line. [NAME] #137 confirmed there was a fly in the area and stated, Yes, he targets me. On 08/20/25 at 11:36 AM, during the initial interview process, Resident #26 stated, I'm alright if the fly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-20 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to ensure the continuing competence of nurse aides by not providing at least twelve (12) hours of continuing education per year. This was found to be true for three (3) of five (5) nurse aide training records reviewed during the annual survey process. Nurse Aide (NA) identifiers: #5, #10, and #77. Facility census: 102. Findings included: a) Nurse Aide (NA) #5 Nurse Aide #5 was hired on 01/05/24. The facility provided a Relias transcript for the period of 08/01/24 through 07/31/25. A review of this transcript records 8.35 hours of education completed during this period including 1.5 hours of training related to Alzheimer's disease or dementia. b) Nurse Aide (NA) #10, Nurse Aide (NA) #10's date of hire was 05/19/20. The facility provided a Relias transcript for the period of 08/01/24 through 07/31/25. A review of this transcript records 9.1 hours of education completed during this period including 2.5 hours of training related to Alzheimer's disease or dementia. c) Nurse Aide (NA) #77 Nurse Aide #77 was hired on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-20 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon record review and staff interview, the facility failed to inform a resident's representative of the benefits and risks of psychotropic medication. This was found to be true for one (1) of five (5) residents reviewed during the annual survey process. Resident identifier: #6. Facility census: 102a) Resident #6A review of the Resident's medical record, Section entitled Orders, documented the following psychotropic medications being given: Zyprexa Oral Tablet 15 MG (Olanzapine)Give 15 mg by mouth at bedtime for schizoaffective disorder04/03/25The Resident did not have capacity to make her own Informed consents, so the representative signed and acknowledged consent specifying the benefits and risks affiliated with the following medications on 12/04/24 for Lorazepam, Zoloft, Haloperidol.There was no informed consent in the medical record for Zyprexa, so this was requested during the survey. The Director of Nursing (DON) verified on 08/13/25 at 10:35 AM that she could not locate a consent form for Zyprexa.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-20 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to honor residents' rights to establish directives regarding end-of-life care. This deficient practice had the potential to affect one (1) of four (4) residents reviewed for the care area of advanced directives. Resident Identifier: #23. Facility census: 102. Findings included:a) Resident #23The facility's policy titled, Advance Directive (Resident's Right to Choose), with no implementation date or revision dates given, stated, Any decision making regarding the resident's choices in their medical order for life-sustaining treatment and/or advance directive will be documented in the resident's medical record and communicated to the interdisciplinary team and staff responsible for the resident's care.Review of Resident #23's electronic health record (EHR) showed a Physician's Determination of Capacity dated [DATE]. The physician determined the resident had the capacity to make medical decisions. Further review of Resident #23's EHR showed a [NAME]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to thoroughly investigate an allegation of resident to resident abuse for one(1) of nine (9) residents sampled during the facility's annual survey review . This failed practice had the potential to affect a limited number of residents. Resident identifier: #110. Facility Census: 102.Findings included:On 06/13/25 at 10:40 PM, an initial reporting of allegations was reported to the Office of Health Facility Licensure and Certification. The description of the allegation was as follows:Resident [#110] was coded by facility staff. CPR [cardiopulmonary resuscitation] and AED [automated external defibrillator] administered. EMS [emergency medical services] arrived at 8:45 PM to transport resident while still performing CPR. Call back from facility by paramedic at 9:18 PM to inform facility that resident has 2 quarter [NAME] [size] pieces of hamburger extracted from throat.The steps taken immediately to ensure the alleged victim was protected was to place…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon record review and staff interview, the facility failed to update the Preadmission Screening and Resident Review (PASARR) when a new diagnosis of a major mental disorder occurred. This was found to be true for one (1) of ten (10) residents reviewed during the annual survey process. Resident identifier: #6. Facility census: 102.Findings Included:A) Resident #6The Resident's PASARR was completed on 11/07/24 by the facility. At that time the resident had the following diagnoses Bipolar Disorder, unspecified and Generalized Anxiety Disorder. Section V of the PASARR is Supplemental Questions. Question 40 is Major Mental Illness or suspected MI, with a list of options to check. Checked on this question was:#F for Schizoaffective Disorder and#H for Other. Other was specified to be Bipolar disorder, unspecified and Generalized Anxiety Disorder. A Level II evaluation was not required. A review of the Resident's medical record, Section entitled Medical Diagnoses listed the following mental health diagnoses: BIPOLAR DISORDER, UNSPECIFIED 5/18/2022 DX #11 During StayGENERALIZED…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to implement Resident #33's care plan in regards to weights and Resident #85's care plan in regards to pain management. This was true for two (2) of 37 sampled residents reviewed during the long term care process. Resident Identifier: #33 and #85. Facility Census #102. Findings Include: a) Resident #33 A review of Resident 33's medical record on 08/11/25 found the following focus statement on the care plan: -- Resident with potential for altered nutrition status/nutrition related problems d/t diabetes obesity vitamin d deficiency, need for vitamin supplements, c/o heartburn w. nausea at times. He has the potential for weight fluctuations r/t kidney failur w/HD. Planned weight loss program r/t scheduled paracentesis. The goal associated with this practice statement read as follows: Resident will maintain adequate nutritional status through review dates as evidenced by consuming 75% of meals. The interventions related to this focus statement included:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to revise the comprehensive care plan when the resident's wishes for end-of-life treatment changed. This deficient practice had the potential to affect one (1) of four (4) residents reviewed for the care area of advance directives. Resident Identifier: #23. Facility census: 102.Findings included:a) Resident #23 The facility's policy titled, Advance Directive (Resident's Right to Choose), with no implementation date or revision dates given, stated Any decision making regarding the resident's choices in their medical order for life-sustaining treatment and/or advance directive will be documented in the resident's medical record and communicated to the interdisciplinary team and staff responsible for the resident's care. Review of Resident #23's electronic health record (EHR) showed a Physician's Determination of Capacity dated [DATE]. The physician determined the resident had the capacity to make medical decisions. Further review of Resident #23's EHR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon record review and staff interview, the facility failed to ensure the Resident's environment remained as free of accident hazards as possible. This was found to be true for one (1) of seven (7) residents reviewed during the annual survey process. Resident identifier: #10. Facility census: 102. Findings included: A) Resident #10 On 08/12/2025 at 9:45 AM, during a visit with this resident, a disposable razor was observed laying beside the resident's sink in the bathroom. The resident was in a private room. Resident #10 has diagnoses of Post Traumatic Stress Disorder (PTSD), Delusional Disorders, Anxiety, Anger, Irritability, Dementia, and Paranoid Personality Disorder. He does not have capacity to make his own medical decisions. Based upon these diagnoses and his mental capacity, the Resident could possibly use the razor to harm himself or harm others with the razor, making it a safety hazard. Once the interview with the Resident was concluded, the Nursing Home Administrator (NHA) was sought out by the surveyor. We returned to the room together. The Resident had left his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview the facility failed to ensure Resident #85 was provided with colostomy care in accordance with professional of care and to meet the needs of the resident. This was true for one (1) of one (1) residents reviewed for colostomy care during the long term care survey process. Resident Identifier: #85. Facility Census: 102. a) Resident #85 During an observation on the first day of the survey in the afternoon Resident #85 was observed leaving his room. Bowel movement was observed falling from the resident colostomy bag onto the floor. Resident #85 was assisted back to his room by a nurse at that time. A review of Resident #85's medical record found Resident #85 was admitted to the facility on [DATE]. Further review of the record found a hospital Discharge summary dated [DATE]. This discharge summary indicated the resident was to follow up with the surgeon in regards to his colostomy in 2-4 weeks after discharge. Upon further review of the record it was discovered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to store medications in accordance with professional standards of practice. A multi-use vial of insulin was not dated when first accessed. This was a random opportunity of discovery. Resident #107. Facility census: 102.Findings included:a) Resident #107 The facility's policy titled, Vials and Ampules of Injectable Medications, with no effective date or revision dates given, stated that when a medication vial was opened, the nurse should record the opened date on the vial. On 08/13/2025 at 8:20 AM, the D hallway medication cart was inspected with Licensed Practical Nurse (LPN) #78. In the cart was a multi-use vial of Tresiba insulin for Resident #107. The vial was delivered to the facility by the pharmacy on 08/08/25, according to the medication label. The vial had been opened but had not been dated when first accessed. According to the Tresiba insulin package insert, available on-line at the Food and Drug Administration Website, an opened multi-use vial could be used for 56 days. LPN #78 confirmed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-20 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to follow physician's orders for laboratory testing. This deficient practice had the potential to affect one (1) of seven (7) residents reviewed for the care area of behavior/emotional. Resident Identifier: #43. Facility census: 102. Findings included: a) Resident #43 Review of Resident #43's physician's orders showed the resident was receiving the medication divalproex sodium, a form of valproic acid, 250 mg, three (3) times a day, for dementia with mood disturbance. The resident also had an order written on 10/25/25 for valproic acid level laboratory testing to be performed every (6) months or every 182 days. The resident's medical record showed a valproic acid level had been performed on 02/05/25 and was within normal limits. No valproic acid laboratory testing had been performed thus far in August. Valproic acid can accumulate in the body and cause symptoms such as drowsiness, confusion, tremor, or coma. Blood testing can monitor the level of the medication in the body. On 08/19/2025 at 5:25 PM, the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-20 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview the facility failed to ensure residents were served food prepared in a form designed to meet their individual needs. Resident identifier: #82. Facility census: 102. Findings included:a) Resident #82On 08/14/25 during an observation of the noontime meal on the d-hall of the facility found Resident #82 was served regular spaghetti, regular sliced zucchini, and a regular slice of bread. Nurse Aide #82 stated she wanted to confirm with the kitchen that he had the right thing because he usually has pureed. Regional Dietary Manager #155 then presented to the hallway. He was asked to confirm the resident's diet was correct. He viewed the tray and stated it was okay to serve the resident the meal provided on his tray. The resident's diet order was for Dysphagia Mechanical Soft Texture.During an interview and observation on 08/14/25 with Resident #82 revealed an un- eaten tray containing spaghetti un-cut noodles with meat sauce over the top and a bowl of round zucchini, when asked how was his lunch he said Sh*t, I cant eat that They…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-20 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon record review and staff interviews, the facility failed to ensure residents were served food in accordance to their preferences and intolerances. This was found to be true for three (3) of thirteen (13) residents reviewed during the annual survey process. Resident identifiers: #10, #83, #7. Facility census: 102. a) Resident #83 On 08/11/2025 at 01:13 PM, Resident #83 did not receive his Frozen Nutritional Supplement as printed on the resident's tray card in bold print. Nurse Aide (NA) #58 confirmed the resident did not receive his supplement that date. NA #58 went to the kitchen and got the supplement for the resident following state surveyor intervention. b) Resident #7 On 08/11/2025 at 11:42 AM, during the initial resident interview, Resident #7 reported she was allergic to fish and had asked for the alternate sandwich. The daily newsletter the resident's received this date stated: Lunch: Fish on a Bun was being served this date and Always Available items were: Ham & Cheese Sandwich, Turkey & Cheese Sandwich, Bologna & Cheese. The resident was told there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident interview, and staff interview, the facility failed to provide reasonable accommodation of resident needs and preferences for Resident #25. This is true for one (1) of one (1) residents reviewed during the survey process. Resident Identifier: #25. Facility Census:111. Findings include: A) Resident #25 Record review on 10/24/23 at approximately 11:00 AM, indicated that Resident #25 had an order for a reacher to be always at the bedside. It was also indicated that a reacher was care planned to be within reach, always, due to the resident being a fall risk, attempting to lean out of their bed and wheelchair to reach for items. On 10/24/23 at approximately 11:38 AM, an interview with Nursing Aide (NA) #35 revealed Resident #25 was supposed to have a reacher in their room and that it was there. NA #35 said they did not know where it was due to Resident #25 putting things where she wants them. On 10/24/23 at approximately 11:40 AM, during an interview with Resident #25, the resident said they did not have a reacher due to it getting up and walking out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, family interview, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal hygiene. This deficient practice had the potential to affect one (1) of three (3) residents reviewed for the care area of activities of daily living. Resident identifier: #84 Facility census: 111. Findings included: a) Resident #84 During an interview on 10/23/23 at 2:04 PM, Resident #84's wife stated she did not think the resident received showers as scheduled. She stated she thought this because the resident's hair had been greasy on occasions. Review of facility's shower schedule showed the resident was scheduled to receive showers on Mondays and Thursdays. Resident #84's shower documentation for the past 30 days showed the resident did not receive a shower on Thursday, 10/12/23. The resident had received showers on Monday, 10/09/23, and Monday, 10/16/23. No bed baths were documented for the past 30 days. During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, the facility failed to implement an ongoing resident centered activities program designed to meet the interest of and support the physical, mental and psychosocial well-being of each resident. This practice was found true for four (4) of four (4) Residents reviewed for the Activity Care Area. Resident Identifiers: Resident #69, #86, #66, and #35. Facility Census:111. Findings included: a) Resident #69 During the initial tour of the facility on 10/23/23 at 12:25 PM, Resident #69 was sitting in a wheelchair in his room. An observation revealed Resident #69 was talking to something on the other side of the room. During the interview Resident #69 continued to look at the other side of the room, talking. He stated, You see that board right there? And continued to talk towards the other side of the room. This surveyor looked at the board he was pointing at It was his room mate's bedside table behind the privacy curtain. I informed him it was a bedside table and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to ensure that all nursing staff possess the competencies and skill sets necessary to provide nursing and related services to meet the residents' needs safely and in a manner that promotes each resident's rights, physical, mental, and psychosocial well-being. This deficient practice had the potential to affect more than an isolated number of residents residing in the building. Resident identifiers: #218, #96, #46, #101, #70, and #167. Facility census: 111. Findings included: a) Resident #218 Medical record review revealed Resident #218 had capacity with a determination form dated 09/01/23. On 10/23/23 at 2:00 PM Resident #218 was observed eating his lunch in his room. He was sitting in a wheelchair and had a clear plastic bag partially under his shirt. There was a foul odor of bowel movement in his room. Resident #218 was asked about the care he receives. He said, well it is not so good. He lifted the plastic bag away from his body.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review and staff interview the facility failed to store food in accordance with professional standards for food safety. The facility failed to label and date food items that were open and failed to dispose of expired food items. Unsanitary and unclean areas were discovered. The facility failed to store utensils and serve drinks in a sanitary manner. This failed practice had the potential to affect all residents currently receiving nourishment from the facility's kitchen and the resident's refrigerator. Facility Census:111 Findings Included: A review of the facility policy titled: Storage of Resident Food with a effective date of 01/19/21 read as follows: Procedure: .II .E. Staff will date the container when food or beverages are brought into the facility and discard food when non-safe. F. Frozen foods must be stored and keep frozen III. The dietary staff will monitor refrigerator for food safety and reserve the right to dispose of expired, unsafe foods. .D. The dietary staff will monitor refrigerator storage areas for Resident's food monitoring for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff interview, the facility failed to inaccurate establish and maintain complete and accurate surveillance and line listing. This failed practice had the potential to affect more than a limited number of residents who currently reside in the facility. Resident identifiers: #67, #167, and #70. Facility census 111. Findings included: a) Resident #67 A review of the line listing provided of the facility's Infection Preventionist (IP) found Resident #67 was admitted on [DATE] with a diagnosis of (ESBL) stands for Extended Spectrum Beta-Lactamase. Beta-lactamases in the urine and receiving Merrem (an antibiotic used for infections) Intravenously (IV) treatment for the Multidrug-resistant organisms (MDRO) infection. On the line listing provided it was marked type of isolation: No isolation required. A review of the active orders for Resident #67 found an order for Contact precautions for ESBL on 10/21/23. Interview with IP on 10/27/23 at 10:15 AM, agreed it was inaccurate and states…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-26 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interviews the facility failed to maintain equipment in safe operating conditions. The ice machine did not have a one-inch air gap for drainage. This failed practice had the potential to affect all residents currently receiving nutrition from the facility kitchen. Facility Census: 111. Findings included: a) Ice Machine A tour of the kitchen, on 10/24/23 beginning at 11:34 AM, with the Culinary Director (CD) revealed the ice machine water drain was touching the floor drain without a one (1) inch gap allowing for the potential for contaminants to enter the line and travel to the ice machine. During an immediate interview, the CD acknowledged the water drain was touching the floor drain without a one (1) inch gap. During an interview, on 10/24/23 at 1:38 PM, with Director of Plant Maintenance #76, he stated the company that installed the new ice machine last year was supposed to leave the one (1) inch air gap. The Director of Plant Maintenance said, I don't guess they did. It will be fixed in about two minutes.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-26 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews the facility failed to maintain an environment free from flies. This practice had the potential to affect more than a limited number of residents residing in the facility. Facility Census: 111. Findings included: a) Flies in Kitchen An initial tour of the kitchen, with the Culinary Director (CD), beginning on 10/23/23 at 11:23 AM observation of flies in the kitchen. During an immediate interview [NAME] #101 stated the flies were not as bad as they were before. During the tour on 10/23/23 steam table food temperatures were being obtained by the CD. A fly landed on a pan of biscuits being served with the noon meal. The CD acknowledged the fly landing on the pan of biscuits. The CD also indicated the biscuits needed to be discarded. During an interview, on 10/24/23 at 1:51 PM, the Corporate Dietary Manager stated, there is a fly issue, they have been pouring chemicals down the drains at night. We have a pest specialist monthly. During an interview, on 10/25/23 at 9:56 AM, the Administrator stated, We have ordered the bug lights, but they are on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to provide a dignified dining experience for Resident #70. This was a random opportunity for discovery. Resident identifier: #70. Facility census: 111. Findings included: a) Resident #70 On 10/25/23 at 12:04 PM, Resident #88 was served lunch in her room. Her roommate, Resident #70, was in the room but was not served lunch at that time. On 10/25/23 at 12:29 PM, the tray pass for the hallway had been completed. Resident #70 had not been served lunch. During an interview, on 10/25/23 at 12:29 PM, Nursing Assistant (NA) #40 stated after passing trays, she checked the rooms to make sure everyone was served and then obtains additional trays as needed. She stated Resident #70's tray had been delivered to the dining room because she usually ate there. She stated she would obtain a lunch tray for the resident. Resident #70 was served lunch in her room on 10/25/25 at 12:37 PM. Her roommate, Resident #88, had finished eating lunch by this time.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Resident interview, staff interview and record review. The facility failed to honor the choices of the residents in the care area of showers and/or baths. This failed practice was true for one (1) out of three residents (3) reviewed for choices. Resident identifier: # 36. Facility census: 111. Findings included: a) Resident #36 On 10/23/23 at 1:04 PM, Resident # 36 said if she was not feeling good or not ready for a shower when the aides want to give her a shower, she did not get one later when she asks for one. Resident #36 said they told her they are too busy. Resident #36 stated she prefers to shower in the evenings. A review of the facility documents found Resident #36's was scheduled for showers on Monday and Thursday nights. On 10/24/23 at 3:26 PM, the Director of Nursing (DON) provided a facility form called the, POC Responses History. Review of this form showed that in the last 30 days, Resident #36 had one (1) shower on 10/04/23 at 1:17 PM and two (2) bed baths on 10/05/23 and 10/09/23. On 10/24/23 at 3:45 PM, DON agreed that Resident #36 was not receiving showers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview the facility failed to provide the Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN 9CMS-10055) to beneficiaries and/or beneficiary's representatives. This failed practice was true for one (1) of three (3) residents reviewed. Resident identifiers: Resident #318. Facility Census: 111. Findings included: a) Resident #318 Record review on 10/24/23 at 3:30 PM for Resident #318 revealed the resident was admitted to the facility on [DATE]. Resident #318 was receiving skilled services for therapy and the payor source was Medicare. Further record review revealed Medicare Part A Skilled Services Episode start date was 04/14/23. The last covered day of Part A services was 06/14/23. During an interview, on 10/24/23 at 4:24 PM, the Administrator stated the notice of Medicare Non-coverage was not initiated. She acknowledged the forms should have been provided to the beneficiary and/or the representative.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to provide a safe, clean, comfortable, and homelike environment. Room C6 privacy curtain was soiled, and Resident #79's personal fan needed to be cleaned. Resident identifier: Resident #79. Facility Census: 111 Findings included: a) Room C-6 Privacy Curtain The initial tour, on 10/23/23 at 12:40 PM, revealed the privacy curtain in Room #C-6 was soiled. During another observation, on 10/24/23 at 2:08 PM, the privacy curtain in Room #C-6 was still soiled. During another observation on 10/25/23 at 8:37 AM, the privacy curtain in Room #C-6 was still soiled. During an interview on 10/25/23 at 3:46 PM, Director of Plant Maintenance #76 acknowledged the curtain was soiled and needed to be changed. b) Resident #79 During the initial tour of facility on 10/23/23 at 12:58 PM, Resident #79's fan was impacted with dirt and dust build up. During another observation on 10/24/23 2:09 PM, Resident #79's fan was still not cleaned. During an observation on 10/25/23 at 8:41 AM, Resident #79's continued to be impacted with dust build up.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interviews the facility failed to correctly code resident discharge in the Minimum Data Sets (MDS) for one (1) of three (3) sampled residents reviewed for closed records. Resident #115's MDS was inaccurate in discharge status. Resident identifier: #115. Facility census: 111 Findings included: a) Resident #115 A medical record review on 10/24/23 at 10:33 AM for Resident #115 revealed a discharge MDS had been coded as an acute care hospital discharge for Resident # 115, who was discharged to home on 9/01/23. Further review of the discharge summary recapitulation of stay WV-V9 section B. Social Services 2. Discharge location/address: Daughters Residents/Daughters name Medical Power of Attorney (MPOA) and address listed. Further review of Minimum Data Set (MDS) revealed a MDS with ARD date of 09/01/23 Section A titled Identification Information, Section A2100 titled discharged Status was coded 03 Acute Hospital. During an interview, on 10/24/23 02:35 PM, the Administrator stated Resident # 115's discharge plan was to go home upon admission. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0675 — failed to support quality of life — isolated
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, observation, record review, and staff interview. The facility failed to ensure resident received the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, consistent with the resident's comprehensive assessment and plan of care. Resident identifier: #218. Facility census 111. Findings included: a) Resident #218 Medical Record review revealed Resident #218 had capacity determination dated 09/01/23. The resident was deemed to have capacity. On 10/23/23 at 2:00 PM Resident #218 was observed eating his lunch in his room. He was sitting in a wheelchair and had a clear plastic bag partially under his shirt. There was a foul odor of bowel movement in his room. Resident #218 was asked about the care he receives. He said, well it is not so good. He lifted the plastic bag away from his body. Which revealed a large amount of brown smashed and partly dyed feces covering his abdomen. He stated he had been waiting for someone to clean him for two (2) to three (3) hours. He went on to say he was also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice. This deficient practice had the potential to affect one (1) of 24 residents in the long-term care survey sample. The facility failed to monitor Resident #96's blood pressure. Resident identifier: #96. Facility census: 111. Findings included: a) Resident #96 Review of Resident #96's medical records showed the resident was transferred to the hospital on [DATE] for altered mental status. The resident's blood pressure was noted to be 204/100 prior to the hospital transfer. Resident #96's diagnoses at the hospital included hypertensive emergency. Review of Resident #96's medications at time of the hospital transfer on 08/08/23 showed the hospital was receiving the following antihypertensive medications: - Cozaar (losartan potassium) 50 mg, one (1) time a day. The resident had been receiving this medication since 10/29/22. - Metoprolol…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview and staff interview the facility failed to ensure the resident environment remains as free of accident hazards as is possible. This failed practice was a random opportunity for discovery, medication in residents' room. This had the potential to affect a limited number of residents that currently reside at the facility. Resident identified: #218. Facility census 111. Findings included: a) Resident #218 On 10/23/23 at approximately 2:00 PM Resident #218 showed this surveyor a tube of prescription medication, that was laying on his bed. He said he received it from a hospital he was in. He said the cream was for his legs and toe. The The name on the tube of medication was Mupirocin topical cream (used for infected traumatic skin lesions due to specific bacteria). The medication was observed laying on his bed with the supplies for his colostomy. On 10/23/23 at 3:58 PM, it was noted Resident #218 was not in his room and the door was open, which revealed the tube of medication still laying on the bottom of his bed. Registered Nurse (RN) #69 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview the facility failed to ensure residents received catheter care at a professional standard of practice. This was a random opportunity for discovery, and had the potential to affect one resident. Resident identifier: #46. Facility census 111. Findings included: a) Resident #46 Resident #46 was observed on 10/23/23 at 1:45 PM laying in the bed under a blanket and her indwelling foley catheter was hanging under her wheelchair approximately two feet from the bed. On 10/23/23 at 1:47 PM, Nurse Aide #116 was asked about the catheter being left on the wheelchair. NA #116 said, Resident #46 probably transferred herself and done that. At this same time NA #18 said, No, I put Resident #46 back to bed and I forgot to move her foley catheter bag to the bed. Director of Nursing (DON) was informed of the above findings on 10/23/23 at 4:00 PM. The DON stated she had re-educated NA #18.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Resident interview, observation, record review, and staff interview, the facility failed to provide colostomy care with the current professional standards of care. This was true for one (1) out of one (1) reviewed for colostomy care. Resident identifier: Resident #218. Facility census 111. Findings included: a) Resident #218 Record review revealed Resident #218 had been deemed to have capacity as of 09/01/23. On 10/23/23 at 2:00 PM Resident #218 was observed eating his lunch in his room. He was sitting in a wheelchair and had a clear plastic bag partially under his shirt. There was a foul odor of bowel movement in his room. Resident #218 was asked about the care he receives. He said, well it is not so good. He lifted the plastic bag away from his body. Which revealed a large amount of brown smashed and partly dyed feces covering his abdomen. He stated he had been waiting for someone to clean him for two (2) to three (3) hours. He went on to say he was also hungry, so he was trying to eat also, so that is why he put a plastic bag over it. Resident #218 stated that since noon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and staff interview the facility failed to provide necessary respiratory care and services. This is true for one (1) of one (1) residents reviewed for the respiratory care area. Resident #85 was not receiving his oxygen therapy at the prescribed rate. Resident identifier: #85. Facility Census: 111 Findings included: a) Resident #85 During an observation on 10/23/23 at 12:40 PM, Resident #85's oxygen flow rate was between two (2) and two and half (2.5) liter/minute (l/m) via nasal cannula. During an observation, on 10/23/23 at 3:15 PM, Resident #85 was seen standing in his doorway. Resident #85 could be heard from the hallway by two Surveyors gasping for breath and wheezing. During an interview, on 10/23/23 at 3:21 PM, Licensed Practical Nurse (LPN) #98 stated Resident #85's name gets up often and the resident does wheeze often due to not wearing his oxygen. This surveyor asked LPN #98, Have you seen Resident #85 with his oxygen off today. No response was given. LPN #98 kept telling the Resident to breathe through his nose. LPN #98 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and medical record review the facility failed to provide a two (2) handled spouted cup for a resident at meal time. This was a random opportunity for discovery. Resident identifier: Resident #101. Facility Census: 111. Findings included: a) Resident #101 During a Main Dining room observation beginning on 10/24/23 at 12:20 PM, Resident #101 was drinking red colored liquid from a regular plastic glass. Further observation at 12:37 PM, the resident's lunch meal tray was served to Resident #101, which had a two (2) handled spouted cup for the liquids. Further observation at 12:48 PM, Nurse Aide (NA) #116 was assisting Resident #101 with her liquids from a regular cup. During a interview at 12:50 PM, NA #116 acknowledged Resident #101 drinks was to be a two handled spouted cup. During a medical review, on 10/24/23 at 1:34 PM, Resident #101's medical records revealed a physician order dated 08/09/23 Regular diet, Regular texture, regular Consistency, 2 (two) handled cup with lid on all meal trays. During an interview on 10/25/23 at 11:04 AM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY c) Resident #168 Review of Resident #168's medical records showed an order written on 10/19/23 for lamotrigine (Lamictal), 25 milligrams (mg), orally, one (1) time a day for health maintenance. During an interview on 10/24/23 at 2:25 PM, the Director of Nursing (DON) was informed health maintenance was not an appropriate indication for this medication. During an interview on 10/25/23 at 3:41 PM, the DON stated Resident #168 was receiving lamotrigine for depression, and the order was revised to reflect this. Based on observation, record review, resident interview and staff interviews the facility failed to ensure accurate and complete identifying information on a medical record. This was true for three (3) of 24 in reviewed for the Long-Term Care Survey Process (LTCSP) and one (1) of three (3) reviewed for closed record. Resident identifiers: #101, #168 and #116. Facility Census: 111. Findings included: a) Resident #101 During a dining room observation, on 10/24/23 12:46 PM, Resident #101's noon meal tray was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-31 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and staff interviews, the facility failed to store medications in accordance with currently accepted principles. Two (2) of three (3) refrigerators containing medications did not have temperatures recorded twice a day. This deficient practice had the potential to affect more than a limited number of residents. Facility census: 110. Findings included: a) Medication room for hallway CD On 08/30/23 at 12:07PM an observation of the medication room for Hallway CD was made with Licensed Practical Nurse (LPN) #109. The medication room had two refrigerators to store medications. Posted on the refrigerator doors was a log to record temperatures twice daily. According to the log, temperatures have not been recorded for the following dates and times: -08/17/23 morning -08/21/23 evening -08/22/23 morning -08/25/23 evening -08/26/23 morning -08/27/23 morning LPN #109 acknowledged refrigerator temperatures were not recorded for the above referenced dates and times. b) Medication room for hallway AB On 08/30/23 at 12:10PM an observation of the medication room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-31 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interview, the facility failed to maintain an effective pest control program to ensure the facility was free of pests. This was a random opportunity for discovery that had the potential to affect all residents residing in the facility. Facility census: 110. Findings included: a) Kitchen During a tour of the kitchen on 8/30/23 at 11:59 AM with Maintenance Technician #23, a cart full of dirty dishes was observed located by the door going into the kitchen. The were numerous flies around this cart. On 08/30/23 Maintenance Technician #23 acknowledged the presence of flies in that area. .

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and record review the facility failed to capture information and accurately enter it into the Minimum Data Set (MDS). This failed practice was true for one (1) out of three (3) residents reviewed for MDS accuracy. Resident identifier: #32. Facility census 110. Findings included: a) Resident #32 A document titled, Internal Med History and Physical dated 10/19/22, from a local hospital, which was sent with the resident on admission. Revealed the following information: Social history: Resident #32 admits to physical and emotional abuse by her mother, record reports a history of sexual abuse and was raped at the age of 16. Quit school at the age of 16. A review of the MDS found no one had documented Post Traumatic Stress Disorder (PTSD). On a reentry MDS completed on 06/26/23 in section I Psychiatric/Mood disorder I5700 was checked for Anxiety. I5800 was checked for Depression. I6100 for PTSD was not checked. The statement below is written as recorded by Registered Nurse #104, on 08/04/23: (Called resident #32 by last name) asked me to come speak with her in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to develop an accurate and resident-centered care plan in the area of dialysis for one (1) of three (3) residents reviewed for the care area of dialysis. in addition the facility failed to ensure Resident # 43's and Resident #109's care plan regarding an indwelling catheter was implemented. This was true for two (2) of three (3) residents reviewed for wound care during the complaint survey. Resident identifier: #53, #43 and #109. Facility census: 110. Findings included: a) Resident #53 Review of Resident #53's medical records showed the resident received dialysis treatment through an arteriovenous (AV) fistula located in her left upper arm. The resident had an order for no intravenous needle sticks or blood pressures to be obtained in her left arm. Resident #53's comprehensive care plan had the following interventions for the focus of dialysis treatments: - Hemodialysis - AV fistula: Do not complete blood draws / blood pressure in same arm as AV fistula. (Blood draws / Blood Pressure should be taken in Left upper arm.)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review and staff interview the facility failed to provide care for an indwelling foley catheter to meet the professional standards of care. This failed practice was true for two (2) out three (3) residents reviewed for wound care. Resident Identifiers: #43 and #109. Facility census 110. Findings included: a) Resident #43 On 08/31/23 at 8:43 AM, an observation of wound care with Registered Nurse #133, found there was not a secure device being used (a secure device is used to prevent the indwelling foley catheter from being accidentally removed and causing tissue damage). RN #133 verified there was not a secure device. b) Resident #109 During an observation of wound care on 08/31/23 at 8:55 AM. It was noticed Resident #109 had an indwelling foley catheter. RN #133 agreed the secure device was not applied in the correct manner and could not prevent accidental removal or tension on the catheter. .

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to provide dialysis services in accordance with professional standards of practice. This deficient practice had the potential to affect two (2) of three (3) residents reviewed for the care area of dialysis. Resident identifiers: #28 and #101. Facility census: 110. Findings included: a1) Resident #28 - post-dialysis assessment Review of Resident #28's medical records showed he received dialysis treatments on Tuesdays, Thursdays, and Fridays. When the resident returned to the facility from dialysis, a post-dialysis assessment form was completed by a facility nurse. The post-dialysis assessment form contained an assessment of the resident's vital signs and the resident's dialysis access device. No post-dialysis assessment could be located in the Resident #28's medical records for 08/26/23. During an interview on 08/31/23 at 10:15 AM, the Director of Nursing acknowledged that Resident #28 did not have a post-dialysis form completed upon return to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Resident Council interview, observations and staff interview, the facility failed to display the most recent State inspection in a readily accessible area frequented by residents. It was discovered the State inspections were placed in an area too high for residents to reach. This had the potential to affect more than a limited number of residents. Facility census: 82 Findings included: a) State inspection postings During the Resident Council meeting on 04/13/22 at 9:30 AM, it was reported the State inspection survey results were located on the B hallway. An observation on 04/13/22 at 9:50 AM, revealed the State survey results were in wall pockets at two (2) locations on the B hallway, one (1) at the Director of Nursing office and the other at the Social Services office. Both locations were observed to have the State inspection survey results placed too high on the walls for residents in a wheelchair to reach. In an interview with the Nursing Home Administrator on 04/13/22 at 10:45 AM, verified the State survey results were placed too high on the walls, and were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to provide Resident #74 with a dignified dining experience. Resident #74 was not served his meals in the traditional dinnerware that was provided to all other residents in the facility. This was a random opportunity for discovery and had the potential to affect a limited number of residents that currently reside at the facility. Resident identifiers: Resident #74. Facility census: 82. Findings included: a) Resident #74 During the initial tour of the facility on 04/11/22 at 12:05 PM, Resident #74 was provided his lunch meal in a Styrofoam container, all other resident's on C hall was provided traditional dinnerware. During an interview on 04/11/22 at 12:08 PM with Dietary Service Supervisor(DSS) #54 stated I am not sure why he receives a Styrofoam tray I will look at his orders and care plans. During an interview on 04/11/22 at 12:54 PM, Certified Nursing Assistant #19 stated he always gets the Styrofoam tray for all his meals. During an interview on 04/11/22 at 1:04 PM DSS #54 stated there is no orders or care plan for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to revise the resident's care plan when a change occurred. This deficient practice had the potential to affect one (1) of 20 residents reviewed during the long-term care survey process. Resident identifier: #39. Facility census: 82. Findings included: a) Resident #39 Review of Resident #39's medical records showed on 10/03/21, the resident weighed 134 lbs. On 04/03/22, the resident weighed 109 pounds. This was a 19% weight loss in 6 months. Further review of the resident's records showed the weight loss had occurred while the resident was in the hospital. A nutritional assessment performed on 2/23/22 stated the resident's ideal body weight was 127-153 pounds. Resident #39's comprehensive care plan had a focus related to potential nutritional problems. On 11/07/21, the following goal was initiated: Patient will comply with recommended diet for weight reduction daily through review date. The goal was revised on 04/05/22. During an interview on 04/12/22 at 1:24 PM, Registered Nurse (RN) #118 agreed a goal of weight loss…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review, observation, and staff interview the facility failed to ensure appropriate treatment and care for a urinary catheter drainage bag. This was discovered for one (1) of one (1) residents reviewed for the care area of urinary catheters during the Long Term Care Survey Process. The bedside urinary catheter drainage bag for Resident #18 was not positioned properly under her wheelchair, which allowed the catheter drainage bag to come in contact with the floor. Resident identifier: #18 Facility census: 82 Findings included: a) Resident #18 During an observation on 4/12/22 at 12:20 PM, it was discovered Resident #18's bedside urinary catheter drainage bag was not attached properly to her wheelchair, which allowed for the catheter bag to touch the floor. An observation by the Nursing Coordinator on 04/12/22 at 12:27 PM, verified the urinary catheter drainage bag, under Resident #18's wheelchair was touching the floor. .

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-13 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to ensure residents who require dialysis receive services, consistent with professional standards of practice. The facility failed to have a dialysis emergency kit available at bedside. This was discovered for one (1) of (1) one resident reviewed for the care area of dialysis during the Long Term Care Survey Process Resident Identifier # 50. Facility Census: 82 Findings Included: a) Resident # 50 On 04/12/22 at 9:10 AM, observations found no emergency equipment at Resident # 50's bedside who uses a Peracath for dialysis access. On 04/12/22 at 9:16 AM, Licensed Practical Nurse (LPN) # 101 confirmed Resident # 50 uses a Permacath for dialysis. LPN # 101 also confirmed no emergency kit was available at the bedside of Resident # 50. LPN #101 stated No, there are no clamps at bedside. On 04/12/22 at 9:21 AM, the Director of Nursing (DON) and Administrator acknowledged there was not an emergency kit or a set of clamps at the bedside of Resident #50. The DON stated she would call the dialysis facility and get hemodialysis clamps…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-13 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and resident interview, the facility failed to serve food that was palatable and at a safe and appetizing temperature. The failed practice had the potential to affect a limited number of residents currently receiving nutrition from the facility's kitchen. Resident Identifier: Resident # 8. Facility Census: 82 Findings Included: A) Resident #8 During an interview 04/12/22 at 8:30 AM Resident #8 stated the food is always cold. On 04/12/22 at 12:06 PM, temperatures were obtained on the lunch meal tray for Resident #4 (Resident #4's tray was selected because it was the last tray to be served) at the time of service. The following temperatures were obtained by the Dietary Services Supervisor (DSS) #54 using his thermometer: --Brown Beans: 146 degrees Fahrenheit (F) --Green Beans: 123 degrees F --Ham with gravy: 113 degrees F --Diced Potatoes: 115.5 degrees F --Peaches: 28.8 degree F During an interview on 04/12/22 at 12:07 DSS #54 stated the hot food temperatures are suppose to be 120 degrees or greater and the cold food should be less than 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview the facility failed to ensure a resident's care plan included a description of the care and services to be provided by hospice and the facility. This was discovered for one (1) of one (1) residents reviewed for the care area of hospice services during the Long Term Care Survey Process. The care plan for Resident #2 did not specify care and services to be provided by hospice or the facility. Resident identifier: #2 Facility census: 82 Findings included: a) Resident #2 During a medical record review on 04/12/22 for Resident #2, it revealed the care plan did not include care or services to be provided by hospice and the facility. In an interview with the Director of Nursing (DON) on 04/12/22 at 10:45 AM, she verified the care plan for Resident #2 did not specify care and services to be provided by hospice or facility staff. .

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$179,295 in federal fines across 2 penalties.

  • $144,018 — penalty dated 2025-08-20
  • $35,277 — penalty dated 2023-10-26

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to COMMUNICARE HEALTH — 110 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.2-2.2 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 1 of 52.6-1.6 vs chain
Quality measures 3 of 54.5-1.5 vs chain
The other 109 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Allen View Healthcare CenterSpringfield, OH 1 of 5Annandale Healthcare CenterAnnandale, VA 1 of 5Canfield Healthcare CenterYoungstown, OH 1 of 5Dixon Healthcare CenterWintersville, OH 1 of 5Holbrook Healthcare CenterBuckhannon, WV 1 of 5Mount Vernon Healthcare CenterAlexandria, VA 1 of 5Southwood Healthcare CenterTerre Haute, IN 1 of 5Valley View Healthcare CenterElkhart, IN 2 of 5Allison Pointe Healthcare CenterIndianapolis, IN 2 of 5Battlefield Park Healthcare CenterPetersburg, VA 2 of 5Beckley Healthcare CenterBeckley, WV 2 of 5Belmont Healthcare CenterBelmont, WV 2 of 5Berkeley Springs Healthcare CenterBerkeley Springs, WV 2 of 5Cedars Healthcare CenterCharlottesville, VA 2 of 5Columbus Healthcare CenterColumbus, OH 2 of 5Crestwood Care CenterShelby, OH 2 of 5Cumberland Healthcare CenterCumberland, MD 2 of 5Eagle Pointe Healthcare CenterParkersburg, WV 2 of 5Ellicott City Healthcare CenterEllicott City, MD 2 of 5Evergreen Crossing And The LoftsIndianapolis, IN 2 of 5Grande Pointe Healthcare CommuRichmond Heights, OH 2 of 5Great Lakes Healthcare CenterDyer, IN 2 of 5Greenbrier Health CenterParma Heights, OH 2 of 5Hagerstown Healthcare CenterHagerstown, MD 2 of 5Hanover Healthcare CenterMassillon, OH 2 of 5Holly Hill Healthcare CenterTowson, MD 2 of 5Keyser Healthcare CenterKeyser, WV 2 of 5Mercer Healthcare CenterBluefield, WV 2 of 5Morgantown Healthcare CenterMorgantown, WV 2 of 5Mount Airy Nursing and Rehab CenterMount Airy, MD 2 of 5Petersburg Healthcare CenterPetersburg, VA 2 of 5Riverside Nursing And Rehabilitation CenterDayton, OH 2 of 5Rolling Hills Healthcare CenterNew Albany, IN 2 of 5Salem West Healthcare CenterSalem, OH 2 of 5Wedgewood Healthcare CenterClarksville, IN 2 of 5Westminster Rehabilitation and Wellness CenterWestminster, MD 2 of 5Wildwood Healthcare CenterIndianapolis, IN 2 of 5Worthington Healthcare CenterParkersburg, WV 2 of 5Wyant Woods Healthcare CenterAkron, OH 3 of 5Charleston Healthcare CenterCharleston, WV

Showing 40 of 109; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ZENITH HOLDINGS OP CO., LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/14/2023
RONALD S WILHEIM 2012 SPOUSAL TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
RRW, LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
ROMEO, DOMINICIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 04/14/2023
STOLTZ, CHARLESIndividualCORPORATE OFFICERsince 04/14/2023
WILHEIM, RONALDIndividualCORPORATE OFFICERsince 04/14/2023
JOHN COOK MGT CO., LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/14/2023
GROVES, DONNAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/14/2023
GWINN, SKYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/10/2024
WEIKLE, RACHELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/12/2023

CMS files one row per role, so the 16 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.2M
Net patient revenuemost recent cost report
+10.6%
Operating marginrevenue minus expenses
$3.7M
Related-party expense34% of expenses
Who pays — share of resident-days
Medicaid 89%Medicare 6%Other / private 6%

About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.7M paid to related parties — landlords or management companies under common ownership — equal to about 34% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$377per resident / day
operating cost
$11,451per month
≈ monthly operating cost
$421per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.

Typical monthly cost in West Virginia
$12,836/mo
Nursing home (semi-private)
$13,262/mo
Nursing home (private)
$6,340/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515170. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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