Hanover Healthcare Center
435 Avis Avenue NW, Massillon, OH 44646 · For profit - Corporation · 125 certified beds · (330) 837-1741 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has abuse, neglect, or exploitation citations (F0600, F0609, F0610) — most recent Jun 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0568, F0569)
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $84,143 in federal fines (most recent 2024-08-19)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.3% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 1.8% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.2% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.1% | 0.4% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 42.5% | 30.1% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.2% | 3.2% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 5.6% | 6.1% | 16.1% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 23.9% | 25.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.8% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.6% | 21.4% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.2% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 75.4% | 75.6% | 79.4% | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 21% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 88.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 125 beds and averages 112.6 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.88 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.40 on weekdays — 16% thinner on weekends. RN hours go from 0.76 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 14 most serious are shown; the remaining 43 are one tap away and print in full.
- Immediate jeopardy · J2024-09-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record reviews review of employee time clock punch reports, review of employee personnel files, review of facility Self-Reported Incidents (SRI), review of the facility assessment, facility policy review and interview, the facility failed to ensure all residents were free from staff to resident physical and/or emotional abuse. This resulted in Immediate Jeopardy and the potential for serious life-threatening harm/injuries and psychosocial harm beginning on 09/05/24 at approximately 3:15 P.M. when Activity Director (AD) #400 witnessed State Tested Nursing Assistant (STNA) #300 grab and force Resident #78 to sit in her specialty tilt-in-space wheelchair (a specialty wheelchair that offers both a tilting function and a reclining function and should not be considered an independent mobility device due to their size and weight) while yelling at the resident to sit down. STNA #300 then positioned the tilt-in-space wheelchair with the resident's feet in the air and her head pointing toward…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-09-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record reviews, review of facility Self-Reported Incidents (SRI), facility policy review and interview, the facility failed to ensure all allegations of physical and/or emotional abuse were reported immediately to the Administrator and State Survey Agency as required. This resulted in Immediate Jeopardy and the potential for serious life-threatening harm/injuries and psychosocial harm beginning on 09/05/24 at approximately 3:15 P.M. when Activity Director (AD) #400 witnessed State Tested Nursing Assistant (STNA) #300 grab and force Resident #78 to sit in her specialty tilt-in-space wheelchair (a specialty wheelchair that offers both a tilting function and a reclining function and should not be considered an independent mobility device due to their size and weight) while yelling at the resident to sit down. STNA #300 then positioned the tilt-in-space wheelchair with the resident's feet in the air and her head pointing toward the ground. The resident was observed to be tearful and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-09-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record reviews, review of facility Self-Reported Incidents (SRI), facility policy review and interview, the facility failed to implement the facility abuse policy related to allegations of physical and emotional abuse by allowing alleged perpetrators continued access to the specified victims and/or other vulnerable residents and failed to timely initiate an investigation regarding the allegations of abuse. This resulted in Immediate Jeopardy and the potential for serious life-threatening harm/injuries and psychosocial harm beginning on 09/05/24 at approximately 3:15 P.M. when Activity Director (AD) #400 witnessed State Tested Nursing Assistant (STNA) #300 grab and force Resident #78 to sit in her specialty tilt-in-space wheelchair (a specialty wheelchair that offers both a tilting function and a reclining function and should not be considered an independent mobility device due to their size and weight) while yelling at the resident to sit down. STNA #300 then positioned the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2023-12-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, facility census review, record review, facility policy review, and the Centers for Disease Control (CDC) guidance review, the facility failed to implement a comprehensive and effective infection control program to prevent the spread of COVID-19. This resulted in Immediate Jeopardy and the potential for actual harm, serious life-threatening complications, death beginning on [DATE] when the facility failed to implement effective and recommended infection control practices, including implementation of appropriate isolation and quarantine procedures to prevent the spread of COVID-19 within the facility when five residents (#81, #89, #98, #101 and #103), who did not have COVID-19, remained in rooms with residents (#80, #90, #97, #100 and #102), who had tested positive for COVID-19. Resident #89 and #103 subsequently tested positive for COVID-19 following potential exposure from their positive roommate. In addition, the facility failed to accurately identify residents requiring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and policy review, the facility failed to ensure its kitchen area was maintained in a clean and sanitary condition. This had the potential to affect 118 out of 119 residents who consumed meals from the facility's kitchen, as one resident (Resident #44) out of 119 residents received nothing by mouth. The census was 119.Findings include:Tour of the kitchen on 03/09/26 from 6:06 A.M. to 6:25 A.M. revealed in the prep area the microwave had dried food inside and the table it sat on was dirty with food crumbs. The shelf underneath had rice Krispies, cheerios, corn flakes, and frosted flakes in containers that were not dated. The reach-in refrigerator had five rusty shelves with shredded cheese not labeled or dated and butter that was in a one sixth hotel pan that was not wrapped properly, labeled or dated. The serving area had grease on the table where the toaster was placed. The plate warmer and pellet warmer had food splatter on them. The steam table had dried food on seven…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent a fall while using a mechanical lift for Resident #123 and failed to ensure smoking interventions were followed for Residents #105 and #127. This affected one resident (Resident #123) of five residents reviewed for falls and affected two residents (Resident #105 and Resident #127) of four residents reviewed for smoking. The facility census was 113.Findings include: 1. Review of the medical record for Resident #123 revealed she was admitted to the facility on [DATE] with diagnoses that included right foot fracture, morbid obesity, back pain, diabetes mellitus type 2, and bipolar disorder. She was discharged from the facility on 07/11/25. Review of the care plan dated 05/03/25 revealed Resident #123 was at risk for falls related to impaired mobility, morbid obesity, and the mechanical lift tipped over interventions included to provide assistive devices as needed. Review of the Fall Risk Observation tool dated 05/20/25 at 6:33 A.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, facility policy review, equipment and resident observations, and resident and staff interviews the facility failed to ensure appropriate respiratory care was provided for Residents #6, #12, #44, and #126. The affected four residents (Residents #6, #12, #44, and #126) of five residents reviewed for respiratory care. The facility census was 125. Findings Include: 1. Review of the medical record for Resident #126 revealed admission to the facility on [DATE] with diagnoses including acute respiratory failure, lung disease, bipolar disorder (a mood disorder leading to periods of depression and mania), depression, anxiety, smoker, diabetes, heart failure, end stage renal disease with hemodialysis, and fibromyalgia (chronic generalized pain). Further review of the medical record for Resident #126 revealed a brief interview for mental status completed on 03/04/26 with a score of 15/15, indicating that Resident #126 was cognitively intact. Review of the medical record for Resident #126…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-17 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, taste test and recipe review, the facility failed to serve pureed foods at a smooth consistency for safe swallowing. This had the potential to affect six residents (#4, #15, #66, #73, #77, and #104) who were prescribed pureed diets of 118 residents who consumed meals from the facility's kitchen.Findings include:Interview on 03/09/2026 at 8:20 A.M. with Resident #15 revealed the food tastes bad and the texture was not correct and sometimes the pureed food could be consumed through a straw.Observation of puree preparation on 03/10/26 at 10:56 A.M. with [NAME] #536 pureeing pasta revealed [NAME] #536 pureed pasta then put it in a one third hotel pan and stated that she was done with pureeing the pasta. The pasta had chunks of pasta in it. Regional Dietary Manager (RDM) #900 tasted the pureed pasta and verified that the puree pasta had chunks in it. [NAME] #536 had to puree the pasta more.Review of the undated pureed pasta recipe revealed that the pasta should be put in a processor and blend until smooth. Observation of the lunch try line on 03/11/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide a safe, clean, comfortable homelike environment for all residents. This affected three residents (#6, #45, and #85) reviewed for environment. The facility census was 113. Findings include:1. On 03/09/26 at 7:30 A.M., an observation of Resident #45 in bed. Observation of the room revealed disarray and smelled of urine. He had dirty clothes on a chair with clean linen on top. There were soiled underwear in the corner and trash on the floor. His bed controller was on the floor at the foot of the bed, out of his reach. On 03/09/26 at 7:40 A.M., an interview with the Director of Nursing (DON) confirmed the urine smell in Resident #45's room, as well as dirty linens, dirty clothes, trash, and general disarray of the room. 2. On 03/10/26 at 8:40 A.M., an observation of Resident #6's room revealed the sheets at the head of the bed were soiled with dark substance. The medical equipment, which included two suction machines and an oxygen concentrator were splashed with dark substances, and the canister of one of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-17 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review the facility failed to updated Preadmission Screening and Resident Reviews (PASRR) when residents had a change in condition. This deficient practice affected two residents (Resident #10 and #85) out of five residents reviewed for PASRR. The facility's census was 113. Findings Include:1. Review of Resident #10's medical record revealed an admission [DATE] with diagnoses including but not limited to schizoaffective disorder, anxiety, bipolar disorder, and major depressive disorder.Review of Resident #10's physician orders revealed an order dated 04/08/25 for antipsychotic medication Seroquel oral tablet 50 milligram (MG) give one tablet by mouth two times a day for schizoaffective disorder and an order dated 04/08/25 for Depakote oral capsule 125 MG give two capsules by mouth two times a day for bipolar disorder.Review of Resident #10's PASRR dated 05/05/2017 revealed there was no antipsychotic medication marked for Resident #10.Interview on 03/12/26 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-17 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, facility policy review, and staff interviews the facility failed to provide a written baseline care plan to Residents #125 and Residents #126. The affected two residents (Resident #125 and Resident #126) of two residents reviewed for new admissions to facility in less than 14 days. The facility census was 125.Findings Include:1.Review of the medical record of Resident #125 revealed admission to facility on 03/06/26 with diagnoses including aftercare for surgical amputation of the left leg above the knee, heart failure, high blood pressure, end stage renal disease with dialysis, atrial fibrillation (irregular heart rate), lung disease, anxiety, gastric reflux, and delirium (confusion).Further review of the medical record for Resident #125 revealed a brief interview for mental status completed on 03/06/26 with a score of 08/15, indicating that Resident #125 had moderate cognitive impairment (forgetfulness).Observation on 03/17/26 at 10:27 A.M. of Resident #125 revealed Resident #125…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview and facility policy review the facility failed to accommodate a resident with prosthetic arms which required assistive devices for self-feeding. This deficient practice affected one resident (Resident #105) out of one resident reviewed for activities of daily living. The facility census was 113. Findings Include:Review of Resident #105 medical record revealed admission date 02/07/23 with diagnoses including but not limited to dementia, traumatic amputation at right and left elbows, and Chronic Obstructive Pulmonary Disease (COPD).Review of Resident #105's annual Minimum Data Set (MDS) dated [DATE] revealed Resident #105 was cognitively intact with a Brief Interview Mental Status (BIMS) score of 14 out of possible 15 and required staff assistance with setting up for eating.Review of Resident #105's physician orders revealed an order dated 01/15/26 for bilateral upper arm prosthetic device on prior to breakfast and off immediately after dinner meal, as tolerated.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-17 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide individualized activities of interest to Resident #18. This affected one resident (Resident #18) out of three residents reviewed for activities.Findings include:Review of the medical record for Resident #18 revealed an admission date of 09/15/27 with diagnoses to include Alzheimer's disease, major depressive disorder, and ataxia. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 had severe cognitive impairment and was dependent for activities of daily living. Music and doing things with other people was somewhat important to her and it was very important to do her favorite activities. Review of the activity preference assessment dated [DATE] revealed Resident #18 enjoys talking.Review of Resident #18's care plan dated 01/18/24 with a revision date of 02/06/24 revealed Resident #18 may continue to participate in group and/or 1:1 activity of her choice as tolerated. Review of Resident #18's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-17 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, facility policy review, review of facility contracts, resident observation and interviews, and staff interview the facility failed to provide appropriate post dialysis evaluations for Residents #55 and #126. This affected two residents (Resident #55 and Resident #126) of two residents reviewed for dialysis care. There were 12 residents receiving dialysis care at the facility and the facility census was 125. Findings Include: 1. Review of the medical record for Resident #126 revealed admission to the facility on [DATE] with diagnoses including acute respiratory failure, lung disease, bipolar disorder (a mood disorder leading to periods of depression and mania), depression, anxiety, smoker, diabetes, heart failure, fibromyalgia (chronic generalized pain), and end stage renal disease with hemodialysis (a life saving treatment for individuals with severe kidney failure when blood is filtered outside of the body to remove waste and excess fluid). Further review of the medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 43 citations
- Potential for harm · Dcited before2026-03-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, interviews, and facility policy review the facility failed to maintain infection control by not disposing of used tracheostomy supplies and by not performing hand hygiene during incontinence care. These deficient practices affected two residents (Resident #12 and #44) out of nine residents reviewed for infection control. The facility census was 113.Findings Include: 1. Review of Resident #44's medical record revealed admission date 02/27/26 with diagnoses including but not limited to acute respiratory failure, epilepsy, kidney failure requiring hemodialysis, tracheostomy, and gastrostomy. Review of Resident #44's physician orders revealed an order dated 03/04/26 for tracheostomy care every shift. Review of Resident #44's care plan dated 03/06/26 revealed tracheostomy using Shiley (type of tracheostomy) size six extra-large with humidified air via trach collar. Review of Resident #44's Treatment Administration Record (TAR dated) 03/04/26 to 03/12/26 revealed the order for trach care was completed as ordered. Observation on 03/12/26 at 2:20 P.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-17 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, interviews, and facility policy review the facility failed to ensure call lights within reach of residents. This deficient practice affected three residents (Residents #45, #112, and #116) out of three residents reviewed for call light use. The facility census was 113. Findings Include: 1. Review of Resident #112's medical record revealed admission date 11/22/24 with diagnoses including but not limited to dementia, depression and high blood pressure. Review of Resident #112's quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #112 had impaired cognition with a Brief Interview of Mental Status (BIMS) score of three out of possible 15 and required limited assistance from staff for completion of Activities of Daily Living (ADL) tasks. Review of Resident #112's care plan dated 12/04/24 revealed Resident #112's primary language was Spanish and Resident #112 had self-care deficit requiring staff assistance related to language barrier and impaired mobility. Observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-17 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the environment was maintained in a sanitary and working manner. This affected two residents (#12 and #71) out of thirteen residents reviewed for environmental concerns. The facility census was 113. Findings include: 1. An observation on 03/09/26 at 10:44 A.M. revealed areas of grime and dirt on the side rails of Resident #71's bed. An observation on 03/11/26 at 7:32 A.M. revealed the same areas of grime and dirt on the side rails of Resident #71's bed. An observation on 03/11/26 at 11:53 A.M. revealed extensive dried food debris on the legs and post of the bedside table, the same areas of grime and dirt on the side rails, and the bed frame was visibly soiled with a large amount of splatter marks. An interview on 03/11/26 at 12:02 P.M. with Licensed Practical Nurse (LPN) #506 revealed any staff member could clean up messes on the floor, side rails, bedside table, and bed frame. LPN #506 verified the above findings at that time. An interview on 03/11/26 at 2:15 P.M. with the Director of Nursing (DON)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-25 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to provide sufficient staff to provide restorative nursing programs on a consistent basis. This affected three (Residents #26, #82, and #96) of three residents reviewed for restorative services. The facility identified 41 residents with orders for one or more restorative programs (Residents #1, #2, #3, #4, #6, #7, #11, #15, #18, #24, #26, #32, #34, #37, #41, #42, #43, #48, #51, #56, #61, #67, #68, #69, #70, #73, #75, #79, #81, #82, #86, #87, #90, #91, #92, #93, #94, #95, #96, #98 and #100). Findings include: 1. On 06/18/25 at 11:55 A.M., Resident #26 was observed sitting in a recliner in her room with three daughters visiting. All four individuals were in agreement that Resident #26 did not walk well and they had a fear she would fall. Review of Resident #26's medical record revealed diagnoses including cerebrovascular disease, hypertension, dizziness and giddiness, type two diabetes mellitus, unsteadiness on her feet, lumbar region intervertebral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-25 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review, and interview, the facility failed to ensure the nurse practitioner or physician were notified of a resident's low blood pressure reading prior to administering a medication with anti-hypertensive properties. This affected one (Resident #103) of three residents reviewed for medication administration. Findings include: Review of Resident #103's medical record revealed diagnoses including hypertensive heart disease, paroxysmal atrial fibrillation (irregular heart rhythm), atherosclerotic heart disease, malignant neoplasm of the scrotum and prepuce (a movable sheath of skin that covers the head of the penis), and pleural effusion. On 05/29/25 orders were started for midodrine HCL (a medication that belongs to the class of medications called alpha-adrenergic agonists. It works by causing blood vessels to tighten, which increases blood pressure.) 5 milligrams (mg) three times a day with instructions to hold the medication for a systolic blood pressure (top number of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, policy review and interview, the facility failed to report allegations of misappropriation of money to the State Survey Agency. This affected one (Resident #49) of three residents reviewed for missing property. Findings include: Review of Resident #49's medical record revealed diagnoses including congestive heart failure (CHF), atherosclerotic heart disease, type two diabetes, bipolar disorder, and anxiety disorder. A nursing note by Licensed Practical Nurse (LPN) #215 dated 06/15/25 at 12:55 A.M. indicated Resident #49 returned to the facility from a leave of absence (LOA) and informed the nurse when he got into his lock box he had $350.37 missing from his box. Resident #49 stated he had the box locked all day in his room and had the key on his bag out with him all day. Police were informed and took a report from Resident #49. A social service note dated 06/16/25 at 8:48 A.M. indicated Resident #49 had voiced concerns which were documented on appropriate forms. Resident #49 wanted out of the facility and indicated the prior two days were tough as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-25 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, policy review and interview, the facility failed to initiate a thorough investigation of allegations of a resident's stolen money. This affected one (Resident #49) of three residents reviewed for missing property. Findings include: Review of Resident #49's medical record revealed diagnoses including congestive heart failure (CHF), atherosclerotic heart disease, type two diabetes, bipolar disorder, and anxiety disorder. A nursing note by Licensed Practical Nurse (LPN) #215 dated 06/15/25 at 12:55 A.M. indicated Resident #49 returned to the facility from a Leave of Absence (LOA) and informed the nurse when he got into his lock box he had $350.37 missing from his box. Resident #49 stated he had the box locked all day in his room and had the key on his bag out with him all day. Police were informed and took a report from Resident #49. A social service note dated 06/16/25 at 8:48 A.M. indicated Resident #49 had voiced concerns which were documented on appropriate forms. Resident #49 wanted out of the facility and indicated the prior two days were tough as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-25 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to provide restorative nursing programs to maintain a resident's ability to ambulate. This affected two (Residents #26 and #82) of three residents reviewed for restorative services. Findings include: 1. Review of Resident #26's medical record revealed diagnoses including cerebrovascular disease, hypertension, dizziness and giddiness, type two diabetes mellitus, unsteadiness on her feet, lumbar region intervertebral disc degeneration, discogenic back pain, and generalized weakness related to a stroke. A Physical Therapy (PT) Discharge summary dated [DATE] revealed a restorative nursing program had been completed for ambulation with the interdisciplinary team to facilitate Resident #26 maintaining her current level of performance and to prevent decline. A care plan initiated 03/14/25 indicated Resident #26 was on a restorative ambulation program to increase confidence and safety with gait once daily six to seven times per week for 15 minutes per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, the facility failed to ensure medications were administered in accordance with physician orders and set parameters. This affected one (Resident #103) of three residents reviewed for medication administration. Findings include: Review of Resident #103's medical record revealed diagnoses including hypertensive heart disease, paroxysmal atrial fibrillation (irregular heart rhythm), atherosclerotic heart disease, malignant neoplasm of the scrotum and prepuce (a movable sheath of skin that covers the head of the penis), and pleural effusion. On 05/29/25 orders were started for midodrine HCL (a medication that belongs to the class of medications called alpha-adrenergic agonists. It works by causing blood vessels to tighten, which increases blood pressure.) 5 milligrams (mg) three times a day with instructions to hold the medication for a systolic blood pressure (top number of the blood pressure) greater than 120. Review of Resident #103's June Medication Administration Record (MAR) revealed midodrine was administered the morning of 06/03/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to provide restorative range of motion (ROM) programs in accordance with physician orders for one (Resident #96) of three residents reviewed for restorative services. Findings include: Review of Resident #96's medical record revealed diagnoses including hemiplegia (paralysis/weakness of one side of the body) affecting the right dominant side, type two diabetes mellitus with diabetic neuropathy, morbid obesity, need for assistance with personal care, generalized anxiety disorder and depression. A quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #96 was cognitively intact with no rejection of care. Resident #96 had impaired functional ROM of both the upper and lower extremity on one side of her body. Review of a care plan initiated 02/27/23 indicated Resident #96 was on a restorative program for active/passive range of motion. Interventions indicated passive range of motion (PROM) (movement of a joint or body part without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-25 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of physician orders, policy review, and interview, the facility failed to ensure medications were administered as ordered. Two medication errors were identified out of 27 opportunities resulting in a 7.4% medication error rate. This affected one (Resident #74) of two residents observed for medication administration. Findings include: On 06/17/25 at 7:57 A.M., Licensed Practical Nurse (LPN) #200 was observed administering medication to Resident #74. Among medications administered were divalproex sodium (three 250 milligram tablets and one 500 milligram tablet) and vitamin B-6 100 milligrams (mg). Review of Resident #74's physician orders revealed an order dated 02/20/25 for pyridoxine HCl (vitamin B-6) 50 mg every day. There were orders dated 05/08/25 for three divalproex sodium tablet delayed release tablets to be administered in the morning for mood disorder and one divalproex sodium extended release tablet 500 mg in the evening for mood disorder. On 06/18/25 at 9:40 A.M., LPN #200 verified she administered all medications that had been included in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure infection control was maintained during incontinence care. This affected one resident (Resident #94) of three residents reviewed for incontinence care. The facility census was 100. Findings included: Review of the medical record for Resident #94 revealed an admission date of 11/22/20. Diagnosis included Alzheimer's Disease, quadriplegia, tracheostomy status, and dysphagia. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #94 was rarely or never understood, dependent on staff for all activities of daily living (ADL'S), and was incontinent of bladder and bowel. Observation on 04/07/25 at 9:25 A.M. of incontinence care for Resident #94 revealed Certified Nursing Assistant (CNA) #283 and #311 gathered supplies, provided privacy, washed hands and donned gloves. CNA #311 removed Resident #94's brief soiled with medium stool and urine. CNA #311 provided peri care, then with the same gloves on she touched the barrier…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-04 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the Payroll Based Journal (PBJ) report, review of schedules and time detail punches, and interview, the facility failed to ensure accuracy of information sent to Centers for Medicare and Medicaid (CMS). This had the potential to affect all 101 residents. Findings include: Review of the facility's PBJ report for the fourth quarter of 2024 revealed the facility had a one star staff rating and excessively low weekend staffing during the quarter. During review of staffing sheets and time punches with the Administrator on 03/04/25 between 10:45 A.M. and 1:45 P.M., the time punch detail report and the schedules for 01/17/25, 01/20/25, 01/24/25, 01/27/25, 02/03/25, 02/06/25, and 02/08/25 did not have matching information. The administrator identified an issue with time punches of employees no longer working for the facility not showing up on the time punch detail. On 03/04/25 at 2:57 P.M., the Administrator stated she was not employed during the fourth quarter (July to September) of 2024 so she could not give feedback into staffing levels at the time. The time punches…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, interview, and facility policy review, the facility failed to ensure surgical wound treatments were completed per physician order. This affected one resident (#25) of three residents reviewed for wound care. The facility census was 96. Findings include: Review of the medical record for Resident #25 revealed an admission date of 10/27/23 with diagnoses including dementia, unspecified mood affective disorder, anxiety disorder and major depressive disorder. Review of the quarterly Minimum Data Set (MDS) assessment completed on 09/26/24 revealed Resident #25 had severely impaired cognition and was independent but required substantial assistance with bathing. Further review of the MDS revealed Resident #25 had surgical wounds. Review of the physician orders revealed an order dated 10/02/24 for wound care for the mid-upper back daily every day shift and as needed (PRN). The treatment was to cleanse area with normal saline, apply skin prep to surrounding tissue or periwound, apply silver alginate to the base of the wound, and secure with boarded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0772 — isolatedHave an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview the facility failed to ensure laboratory testing (stools for occult blood) were obtained timely for Resident #101. This affected one resident (#101) of three residents reviewed for laboratory testing. Findings include: Review of the medical record revealed Resident #101 was admitted to the facility on [DATE]. Diagnoses included peripheral vascular disease, right and left lower extremity amputation, hypertension, and duodenal ulcer. The resident also had chronic anemia (a common type of anemia that occurs when the body has low levels of hemoglobin). Further review of the medical record revealed the resident had lab test results indicating a low hemoglobin level of 8.1 grams per deciliter of blood (g/dL of blood) on 07/22/24 and a level of 8.9 g/dL on 09/11/24. Per physician orders, three stools for occult blood (a stool sample obtained to determine if there is hidden blood in the stool) were initially ordered on 07/22/24. A second and third order for the samples were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, interview and policy review the facility failed to maintain accurate medical records related to resident care. This affected one resident (#25) of three residents reviewed for wound care. The facility census was 96. Findings include: Review of the medical record for Resident #25 revealed an admission date of 10/27/23 with diagnoses including dementia, unspecified mood affective disorder, anxiety disorder and major depressive disorder. Review of the quarterly Minimum Data Set (MDS) assessment completed on 09/26/24 revealed Resident #25 had severely impaired cognition and was independent but required substantial assistance with bathing. Further review of the MDS revealed Resident #25 had surgical wounds. Review of the physician orders revealed an order dated 10/02/24 for wound care for the mid-upper back daily every day shift and as needed (PRN). The treatment was to cleanse area with normal saline, apply skin prep to surrounding tissue or periwound, apply silver alginate to the base of the wound, and secure with boarded foam. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-19 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and policy review the facility failed to ensure newly hired employees were screened for tuberculosis (TB) prior to their first day of work, the blood glucose testing (BGT) machine was sanitized and disinfected appropriately after use, appropriate infection control was maintained during Resident #30's wound care, and staff donned appropriate personal protective equipment during tracheostomy care. This affected one resident (Resident #106) on the secured memory care unit (SMCU) who required BGT testing and had the potential to affect two additional residents (Residents #96 and #3) who required BGT testing on the second floor SMCU, one (Resident #30) of two residents reviewed for pressure wounds, one (Resident#100) of one resident reviewed for tracheostomies, and the lack of employee TB screening had the potential to affect all residents who resided in the building. The facility census was 104. Findings include: 1. Review of eight employee files revealed Human…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure residents who required staff assistance and/or were dependent on staff for activities of daily living including grooming, hygiene, eating and/or toileting received adequate and timely assistance to maintain their highest practicable well-being. This affected four residents (#4, #51, #64 and #214) of five sampled residents reviewed for activities of daily living. The facility census was 104. Findings include: 1. Review of the medical record revealed Resident #4 was admitted on [DATE] with diagnoses that included schizophrenia, type 2 diabetes, seizures, dementia, extrapyramidal and movement disorder, and paraplegia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #4 scored a three on the Brief Interview for Mental Status (BIMS) which indicated severe cognitive impairment. The MDS also revealed Resident #4 was dependent for bathing and hygiene. Review of the Plan of Care dated 02/23/24 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the grievance/complaint log, review of the facility investigation, and interview with staff the facility failed to thoroughly investigate an allegation that a staff member took photographs of Resident #102 with her cell phone and failed to investigate a missing electric razor for Resident #64. This affected two residents (Resident #64 and #102) of three resident reviewed who filed formal concerns with the facility. Findings include: 1. Review of the medical record revealed Resident #102 was admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease, hypertension, spinal stenosis, anxiety disorder, major depressive disorder, and benign prostatic hyperplasia. Review of the grievance/complaint log dated 06/28/24 revealed Resident #102 had a complaint concerning pictures being taken of him. The resolution was to erase the pictures from the telephone. Review of the grievance form dated 06/28/24 revealed Resident #102 filed a formal complaint…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-19 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure Resident #13, who required setup assistance with meals, received the breakfast meal and was assisted with set up in a timely manner. This affected one (Resident #13) of thirty-one residents who required setup assistance on the secured memory care unit (SMCU). The census on the SMCU was 34. Findings include: Review of Resident #13's medical record revealed the Resident #13 was admitted on [DATE] with diagnoses including senile degeneration of the brain, anxiety disorder and unspecified dementia with mood disturbance. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #13 exhibited severe cognitive impairment. Review of Resident #13's Nutritional Problem Care Plan revealed an intervention dated 04/05/24 to provide meals per the diet order (regular diet, dysphagia mechanical texture, thin liquids consistency with fortified pudding twice daily and fortified cereal daily). Resident #13 could have pleasure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Resident #62 received adequate and timely treatment, including the administrative of laxative medication to address constipation. This affected one (Resident #62) of one resident reviewed for bowel regimen. Findings include: Review of the medical record revealed Resident #62 was admitted on [DATE] with diagnoses that included dementia, major depression, delusional disorders, anxiety, and abnormal weight loss. Review of a physician order dated 08/29/22 revealed Resident #62 was ordered Milk of Magnesia Oral Suspension (laxative) five milliliter (ml) by mouth every 24-hours as needed for constipation. Review of the plan of care dated 09/18/23 revealed Resident #62 was a risk for constipation. Interventions included to monitor bowel movement and observe for signs and symptoms of complication of constipation. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #62 had a score of 00 on the Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-19 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to provide vision care for Resident #27 in a timely manner. This affected one (Resident #27) of three residents reviewed for communication and sensory. Facility census was 104. Findings include: Review of the medical record revealed Resident #27 was admitted on [DATE] with diagnoses that included schizophrenia, anxiety, major depressive disorder, intellectual disabilities, and dementia. Review of the Plan of Care dated 04/10/24 revealed Resident #27 had impaired visual function. Interventions included to arrange consultation with eye care practitioner as needed and observe/document/report to medical provider acute eye problems. Review of an eye care group visit summary dated 04/26/24 revealed Resident #27 had new eyeglasses fitted. Review of a social service note dated 04/30/24 timed at 1:50 P.M. revealed Resident #27 stated even though he saw the eye doctor last week and got new glasses he was still having visual difficulties. Resident #27 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to develop and implement a comprehensive and individualized pressure ulcer prevention program to ensure skin impairment for Resident #64 was accurately assessed at the time of identification and to promote optimal healing. This affected one (Resident #64) of three residents reviewed for skin concerns. Facility census was 104. Findings include: Review of the medical record revealed Resident #64 was admitted on [DATE] with diagnoses that included congestive heart failure, anxiety, major depressive disorder, respiratory failure, Alzheimer's disease, right knee osteoarthritis, and impulse disorder. Review of the plan of care dated 05/27/24 revealed Resident #64 was at risk for impaired skin integrity related to impaired mobility and need for assistance with most activities of daily living. Interventions included to complete Skin at Risk assessment as needed, weekly skin checks, educate on the need for turning, encourage to turn and reposition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on observation, medical record review, fire and police department report review, hospital record review, facility investigation review, policy review and interview, the facility failed to provide adequate supervision to Resident #112, who was admitted to the facility on [DATE] due to being an elopement risk with a need for placement on a secured unit, had verbalized his desire to leave the facility, was identified as an elopement risk on admission and received a recent diagnosis of dementia with psychosis, from exiting the second floor secured unit without staff knowledge. This affected one resident (#112) of four residents reviewed for staff supervision and elopement. The facility census was 110. Findings include: Review of Resident #112's medical record revealed an admission date of 06/07/24 with admission diagnoses including right clavicle fracture, vascular dementia with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the resident and resident's representative's preferences were followed regarding having side rails on his bed. This affected one (Resident #113) of three residents reviewed for preferences. The facility census was 112. Findings include: Review of the closed medical record for Resident #113 revealed an admission date of 03/26/24 with diagnoses including diabetes mellitus, end stage renal disease and congestive heart failure. Resident #113 was discharged on 04/30/24. Review of the form titled, Installation of Bed Rail or Assist Bar Not Used as a Restraint, signed by Resident #113's representative on 03/26/24, indicated the resident requested both right and left half side rails. Review of the facility assessment titled, Bed Safety Evaluation, dated 03/26/24 revealed Resident #113 wanted grab rails but had not expressed the desire to have bed rails or an assist device on their bed. This assessment was completed by Licensed Practical Nurse (LPN) #205 and the request for side rails from the Installation of Bed Rail or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to follow the direction of the telehealth nurse practitioner timely for a change in pain medication for a resident. This affected one (Resident #113) out of three residents reviewed for pain medication. The facility census was 112. Findings include: Review of the closed medical record for Resident #113 revealed an admission date of 03/26/24 with diagnoses including diabetes mellitus, end stage renal disease and congestive heart failure. Resident #113 was discharged on 04/30/24. Review of Resident #113's care plan dated 04/20/24 revealed he had a complaint of pain related to impaired mobility, multiple medical issue and normal aging process. Interventions included to notify the medical provider and resident representative if interventions were unsuccessful. Review of the physician's orders for Resident #113 revealed he had an order dated 04/23/24 for Hydrocodone-Acetaminophen 5/325 milligrams (mg) (Norco) one tablet every four hours as needed for pain for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure accurate documentation in the medical record for medication administration. This affected one (Resident #113) of three residents reviewed for accurate medical records. The facility census was 112. Findings include: Review of the closed medical record for Resident #113 revealed an admission date of 03/26/24 with diagnoses including diabetes mellitus, end stage renal disease and congestive heart failure. Resident #113 was discharged on 04/30/24. Review of the physician's orders for Resident #113 revealed an order dated for 04/29/24 for nursing staff to obtain his blood sugar before meals (7:00 A.M., 11:00 A.M. and 4:00 P.M.) and to administer Insulin Lispro (medication for diabetes) per the sliding scale directions. Review of the medication administration record (MAR) for Resident #113 revealed he was to have his blood sugar obtained at 7:00 A.M. The nursing staff had not documented this as completed in his medical record. Review of the nursing progress note dated 04/30/24 at 8:25 A.M. revealed the nurse checked his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy review the facility failed to ensure a clean and sanitary kitchen. This had the potential to affect 104 residents receiving meals from the kitchen. The facility identified two residents (#162 and #163) who received nothing by mouth. The facility census was 106. Findings include: Observation during the initial kitchen tour on 04/17/24 at 11:35 A.M. with [NAME] #19 and Corporate District Manager #109 revealed the following concerns: In the walk-in refrigerator: a 46 ounce (oz) container of Sysco nectar thick lemon water dated 11/2/23 and a use by date of 02/28/24, a 46 oz container of Sysco honey thick lemon water dated 01/23/24 with a use by date of 04/09/24, a five-pound container of ricotta cheese open and undated, a one-quarter pan of barbecue pork with a date of 04/06/24 and a use by date of 04/12/24, and a one-quart container of fruit cocktail open and undated. In the reach in refrigerator a one-quarter pan of previously cooked green beans was found undated, open to air, and an undated container of prepared tuna fish sandwich spread.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interviews, the facility failed to ensure safe smoking procedures. This affected one (Resident #235) of three (Residents #235, #258, and #259) residents reviewed for smoking. The facility identified 24 residents (#204, #205, #209, #212, #217, #221, #223, #224, #226, #228, #233, #234, #235, #237, #242, #243, #249, #255, #258, #259, #261, #273, #309, and #312) who smoked. The census was 114. Findings Include: Review of the medical record for Resident #235 revealed an admission date of 08/25/23. Diagnoses included but were not limited to multiple sclerosis, morbid obesity, bipolar disorder, major depressive disorder, anxiety disorder, post-traumatic stress disorder, and tobacco use. Review of the psychology note dated 09/11/23 for Resident #235 revealed she was having a multiple sclerosis flare up and was having hallucinations. Review of the 09/11/23 smoking assessment for Resident #235 revealed she required a smoking apron for safety. Review of Resident #235's care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-12 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, facility self-reported incident (SRI) review, and facility policy review the facility failed to implement their abuse policy to thoroughly investigate and timely report allegations of resident-to-resident abuse. This affected seven residents (#8, #16, #17, #34, #39, #84, and #112) of seven residents reviewed for abuse. The facility census was 111. Findings include: 1. Review of the medical record for Resident #16 revealed an admission date of 11/06/20. Diagnoses included Alzheimer's disease, diabetes, chronic obstructive pulmonary disease (COPD), mild intellectual disability, and cognitive communication deficit. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #16 was moderately cognitively impaired. He required setup help for eating, oral hygiene, toileting, dressing, and hygiene and displayed no behaviors. Review of the nurse's progress note dated 09/11/23 revealed Resident #16 was at the nurse's station when another resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-12 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, facility self-reported incident (SRI) review, and facility policy review the facility failed to thoroughly investigate incidents of alleged resident-to-resident abuse. This affected seven residents (#8, #16, #17, #34, #39, #84, and #112) of seven Residents reviewed for abuse. The facility census was 111. Findings include: 1. Review of the medical record for Resident #16 revealed an admission date of 11/06/20. Diagnoses included Alzheimer's disease, diabetes, chronic obstructive pulmonary disease (COPD), mild intellectual disability, and cognitive communication deficit. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #16 was moderately cognitively impaired. He required setup help for eating, oral hygiene, toileting, dressing, and hygiene and displayed no behaviors. Review of the nurse's progress note dated 09/11/23 revealed Resident #16 was at the nurse's station when another resident (Resident #17) came up and grabbed milk out of his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, facility self-reported incident (SRI) review, and policy review the facility failed to report an allegation of resident-to-resident abuse within the required time frames to the state agency. This affected two residents (#84 and #112) of seven residents reviewed for abuse. The facility census was 111. Findings include: Review of the medical record for Resident #112 revealed an admission date of 06/28/23 and a discharge date of 09/19/23. Diagnosis included schizophrenia, chronic obstructive pulmonary disease (COPD), obesity, diabetes, anemia, impulse disorder, and anxiety. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #112 was severely cognitively impaired. She required supervision and one person assistance for toileting and hygiene, and supervision for bed mobility, transfers, dressing, and eating. She displayed delusional and verbal behaviors of threatening and screaming at others. Review of the telehealth notification note dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to timely notify Resident #103's physician and guardian when the resident failed to return to the facility following a leave of absence (LOA). This finding affected one (Resident #103) of three residents reviewed for notification of change. Findings include: Review of Resident #103's medical record revealed the resident was initially admitted on [DATE], readmitted on [DATE] and discharged on 07/31/23 with diagnoses including traumatic subdural hemorrhage without loss of consciousness, anxiety disorder and schizophrenia. Review of Resident #103's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed his cognition was intact. Review of the facility Resident Sign Out Log form indicated Resident #103 signed the form for a leave of absence (LOA) on 07/31/23 at 3:40 P.M. Interview on 08/09/23 at 8:33 A.M. with Resident #103's guardian stated she was not aware Resident #103 did not return by 12:00 A.M. on 07/31/23 until the next day. Interview on 08/09/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-14 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Resident #103 received a safe and orderly discharge after the resident did not return from a leave of absence (LOA). This affected one resident (Resident # 103) out of three residents reviewed for discharge. Findings include: Review of Resident #103's medical record revealed the resident was initially admitted on [DATE], readmitted on [DATE] and discharged on 07/31/23 with diagnoses including traumatic subdural hemorrhage without loss of consciousness, anxiety disorder and schizophrenia. Review of Resident #103's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed he had intact cognition. Resident #103 had a guardian for medical care. Review of Resident #103's physician orders did not reveal an order for a LOA from the facility. The medical record also did not reveal care planned interventions related to a LOA. Review of the facility Resident Sign Out Log form indicated Resident #103 signed for a LOA on 07/31/23 at 3:40 P.M. There was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-05-15 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, record review, review of facility infection control policies, and review of the Centers for Disease Control and Prevention (CDC) website the facility failed to implement infection control procedures for use of Personal Protective Equipment (PPE), isolation and COVID-19 screening. This had the potential to affect all 95 residents currently residing in the facility. Findings include: During the annual survey entered on 05/09/22 the facility was identified as in outbreak status (use of N-95 mask, shield or goggles and twice a week COVID testing for all staff and residents) due to six staff/contract members testing positive for COVID-19 between 05/04/22 and 05/09/22. 1. Review of a crosscheck of staff testing positive for COVID in the current outbreak with the screening logs revealed there was no evidence State Tested Nurse Aide (STNA) #819 screened in prior to work the day she tested positive for COVID-19. STNA #819 punched in on 05/04/22 at 6:53 P.M. The facility went into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-15 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, policy review and staff interview the facility failed to ensure residents and/or responsible parties received quarterly statements of resident personal funds account activity. This affected ten (Residents #1, #7, #12, #13, #14, #17, #19, #55, #63 and #72) of ten residents reviewed of 71 residents identified as having personal funds accounts managed by the facility. This had the potential to affect all but 24 (Residents #10, #30, #33, #36, #37, #39, #42, #46, #49, #50, #51, #53, #58, #62, #64, #70, #77, #80, #81, #86, #92, #295, #296 and #345) who did not have a personal funds account managed by the facility. The facility census was 95. Findings include: Review of the resident personal funds list provided by the facility during the annual survey beginning on 05/09/22 revealed all but 24 (Residents #10, #30, #33, #36, #37, #39, #42, #46, #49,#50, #51, #53, #58, #62, #64, #70, #77, #80, #81, #86, #92, #295, #296 and #345) had an account that was actively managed by the facility. Review of ten (Residents #1, #7, #12, #13, #14, #17, #19, #55, #63 and #72) of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-15 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on funds account review, staff interview and policy review the facility failed to ensure residents who receive Medicaid benefits were notified when their account balance reached $200 less than the Supplemental Security Income (SSI) resource limit. This affected six (Residents #1, #7, #12, #17, #19, and #72) of 10 residents reviewed for personal funds accounts. The facility indicated they managed personal funds accounts for 71 residents. The facility census was 95. Findings include: 1. Review of Resident #12's financial statement revealed a balance of $2,990.25 on 05/10/22 and a balance of $2,984.51 on 04/01/22. 2. Review of Resident #72's financial statement revealed a balance of $3,032.26 on 05/10/22 and a balance of $2,882.77 on 04/01/22. 3. Review of Resident #19's financial statement revealed a balance of $4,994.48 on 05/10/22 and a balance of $5,261.71 on 06/03/21. 4. Review of Resident #7's financial statement on 05/10/22 revealed a balance of $2,028.39 and a balance of $2,383.26 on 04/01/22. 5. Review of Resident #1's financial statement revealed a balance of $5,300.81…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-15 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review, the facility failed to notify the Legal Guardian of Resident #90 prior to discharge to another facility. This affected one of two residents reviewed for discharge from the facility. The facility census was 95. Findings include: Resident #90 was admitted to the facility on [DATE]. Diagnoses included unspecified psychosis not due to a substance or known physiological condition, type two diabetes mellitus, major depressive disorder, bipolar disorder and opioid dependence in remission. Review of the discharge-return not anticipated Minimum Data Set (MDS) dated [DATE] revealed Resident #90's memory was okay. Her decision making was indicated as modified independence. She was independent with her activities of daily living. Review of the medical record revealed Resident #90 had a Legal Guardian (LG). Review of the nursing notes dated 05/01/22 timed at 10:00 A.M. revealed Resident #90 was discharged to a sister facility with all of her belongings with the assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review the facility failed to ensure ongoing treatment of pressure ulcers for Resident #46. This affected one (Resident #46) of seven residents reviewed for pressure and non pressure skin impairment. The facility identified seven residents with wounds as listed on the weekly wound report. The facility census was 95. Findings include: Review of Resident #46's medical record revealed admission on [DATE], and a readmission on [DATE]. Diagnoses included end stage renal disease, type two diabetes, hypertension, atrial fibrillation, dependence on renal dialysis, chronic obstructive pulmonary disease, heart failure, and chronic respiratory failure. Review of the 04/04/22 Quarterly Minimum Data Set Assessment (MDS) revealed the resident was independent for daily decision making, required extensive assist of one for transfers and bed mobility and was independent for eating. The resident was at risk for pressure ulcers, with current stage III (Full thickness tissue loss.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-15 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interview and policy review the facility failed to ensure the ongoing assessment of the resident's condition and monitoring for complications before and after hemodialysis. This affected one (Resident #46) of one resident reviewed for dialysis. The facility identified two residents receiving dialysis. Findings include: Review of Resident #46's medical record revealed a 10/30/21 admission with a 05/07/22 readmission. Diagnoses included end stage renal disease, type two diabetes, hypertension, atrial fibrillation, dependence on renal dialysis, chronic obstructive pulmonary disease, heart failure, and chronic respiratory failure. The resident had a dialysis therapy plan of care initiated 12/10/21 including onsite dialysis services. Interventions included administer medications per medical provider's orders, and observe for side effects and effectiveness. On dialysis days, administer medications, before, during or after dialysis according to medical providers orders. Report abnormal findings to medical provider, nephrologist/ dialysis center,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview and review of policy the facility failed to ensure the influenza vaccine was offered to Resident #8. This affected one (Resident #8) of five residents reviewed for vaccines. Findings include: Review of the medical record for Resident #8 revealed an admission date of 04/16/19 with diagnoses including Lymphedema, type two diabetes, hypertension, chronic obstructive pulmonary disease, severe morbid obesity, chronic obstructive lung disease, fibromyalgia, anxiety disorder and major depressive disorder. Review of the 02/11/22 annual Minimum Data Set (MDS) 3.0 assessment revealed the resident was independent for daily decision making. Review of Section O of the MDS assessment, revealed the resident did not receive the influenza (flu) vaccine. Review of Resident #8's medical record contained no evidence of a flu vaccination consent form to indicate the resident was offered and declined having the flu vaccine administered. Interview 05/13/22 at 10:53 A.M. with the Director of Nursing verified the facility had no evidence of Resident #8 receiving a consent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-06-25 · tag F0680 — widespreadEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the activities program was directed by a qualified professional. This had the potential to affect all 101 residents residing in the facility. Findings include: Review of the personnel file for Activities Director #260 revealed a hire date of 09/22/99 in the role of Certified Nursing Assistant (CNA). On 09/07/21 she applied and accepted the role of an activity assistant. On 06/17/25, it was noted the position description for Activities Leader was signed by Activities Director #260. Review of the position description for Activities Leader revealed she must be a qualified therapeutic recreation specialist or an activities professional who is licensed by the state and is eligible for certification as a recreation specialist or as an activities professional; or must have a minimum of two years experience in a social or recreation program within the last five years, one of which was full-time in a patient activities program in a health care setting; or must be a qualified occupational therapist or occupational therapy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-05-15 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation of posted staffing information and interview the facility failed to ensure current staffing information was posted. This had the potential to affect all 95 residents currently residing in the facility. The facility census was 95. Findings include: Observation on 05/09/22 at 8:00 A.M. revealed the facility had staffing posted by the receptionist desk dated for 05/04/22. Interview on 05/09/22 at 8:22 A.M. with the assistant Director of Nursing (ADON) #877 revealed the current staffing information should be posted daily. She verified the posted staffing information was dated 05/04/22 and therefore was not accurate.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$84,143 in federal fines across 2 penalties.
- $61,191 — penalty dated 2024-08-19
- $22,952 — penalty dated 2023-12-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to COMMUNICARE HEALTH — 110 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 2 of 5 | 2.6 | -0.6 vs chain |
| Quality measures | 5 of 5 | 4.5 | +0.5 vs chain |
The other 109 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 109; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CONSOLIDATED OP CO., LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/01/2020 |
| CONSOLIDATED HEALTH HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 05/01/2020 |
| CONSOLIDATED HEALTH LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 05/01/2020 |
| NE BAKER HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 05/01/2020 |
| THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 06/28/2005 |
| ROMEO, DOMINIC | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2023 |
| STOLTZ, CHARLES | Individual | CORPORATE OFFICER | — | since 06/28/2005 |
| WILHEIM, RONALD | Individual | CORPORATE OFFICER | — | since 06/28/2005 |
| AVIS (OHIO) MGMT CO., LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/29/2025 |
| GROVES, DONNA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/14/2023 |
| HOFFMAN, SCOTT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/13/2025 |
| KIBISU, PHILIP | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/27/2025 |
| ODENTHAL, RICHARD | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/29/2025 |
| C.R. STOLTZ IRREVOCABLE TRUST | Organization | ADP OF THE SNF | — | since 06/28/2005 |
| I. ROSEDALE IRREVOCABLE TRUST | Organization | ADP OF THE SNF | — | since 06/28/2005 |
| R.S. WILHEIM IRREVOCABLE TRUST | Organization | ADP OF THE SNF | — | since 06/28/2005 |
| RONALD S WILHEIM 2012 SPOUSAL TRUST | Organization | ADP OF THE SNF | — | since 06/28/2005 |
| ROSEDALE FAMILY INVESTMENT COMPANY, INC | Organization | ADP OF THE SNF | — | since 06/28/2005 |
| RRW, LLC | Organization | ADP OF THE SNF | — | since 06/28/2005 |
| S.L. ROSEDALE IRREVOCABLE TRUST | Organization | ADP OF THE SNF | — | since 06/28/2005 |
| WILHEIM FAMILY INVESTMENT COMPANY, INC. | Organization | ADP OF THE SNF | — | since 06/28/2005 |
CMS files one row per role, so the 29 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted.
14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365292. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.