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Salem West Healthcare Center

2511 Bentley Drive, Salem, OH 44460 · For profit - Corporation · 80 certified beds · (330) 337-9503 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuse2 actual-harm citations1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 25% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2020 E State St Ste C · (330) 332-0084 · Call to confirm hours
Pharmacy
Pharmacy0.3 mi
2401 East State Street
Grocery
2401 East State Street
Park
2222 Oak St · (330) 271-8913 · Typically dawn to dusk
Place of worship
1290 E State St · (330) 337-8787

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.4%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight11.0%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder1.4%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.4%0.4%2.0%typical for the state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms1.8%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.3%3.2%3.3%typical
Long-stay residents whose ability to walk worsened7.7%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication27.6%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine98.4%94.5%95.3%typical
Long-stay residents with pressure ulcers1.7%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control17.6%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table6.6%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication4.5%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine75.6%75.6%79.4%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.6%U.S. median 10.7%
Went back to hospital
0.38U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 7.0–19.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.071.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
0.53
LPN hours/ resident / day
1.59
Aide hours/ resident / day
2.88
Total nurse hours/ resident / day
0.68
RN hoursweekends
56.1%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 80 beds and averages 58.4 residents a day — about 73% occupied, or roughly 22 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.88 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.59 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.57 hrs/resident/day on weekends vs 3.01 on weekdays — 14% thinner on weekends. RN hours go from 0.79 to 0.68 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

27
deficiencies at the latest standard inspection (2025-04-29)
1
at the previous standard inspection (2022-11-08)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

51 citations, most serious first. The 12 most serious are shown; the remaining 39 are one tap away and print in full.

  • Actual harm · Gcited before2025-08-25 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, interview and policy review the facility failed to ensure complaints of new onset pain were addressed in a timely manner. This affected one (Resident #34) of three residents reviewed for injuries. The facility census was 81. Actual harm occurred beginning on 06/11/25 when Resident #34, who had a diagnosis of dementia and required assistance with care, complained of pain in the right thigh and lower extremity and demonstrated increased agitation during therapy that was not comprehensively assessed or treated. On 06/12/25, Resident #34 was unable to stand and had ongoing complaints of pain affecting therapy participation and mobility. Facility staff did not notify the resident's medical provider until 06/26/25 at 11:40 P.M. when the resident again complained of right hip pain to the day shift nurse resulting in an x-ray order and it was determined the resident had a pathological fracture to the right femur. The resident was subsequently transferred to the hospital for evaluation and returned to the facility the same day with hospice services at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-03 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and review of facility policy, the facility failed to ensure Resident #13's pain was addressed in a timely and appropriate manner. Actual harm occurred on 08/17/24 when Resident #13, who had an open reduction and internal fixation (ORIF) surgery of a left femur fracture on 08/02/24, was admitted to the facility and the facility failed to develop and implement a comprehensive, individualized and adequate pain management program to provide effective and timely pain relief. Resident #13 displayed signs of pain on admission, during therapy evaluations on 08/19/24 with an increase in severity prior to direct care on 08/20/24 and received no pain interventions. Actual harm continued when Resident #13 was readmitted to the facility on [DATE] without an order for pain medication, exhibited acute pain on 09/01/24, and received no pain medication or interventions until the evening of 09/02/24. This affected one resident (#13) of three residents reviewed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of physician orders, policy review, and interview, the facility failed to ensure medications were administered in accordance with physician orders. This resulted in three medication errors out of 26 opportunities resulting in an 11.1% medication error rate. This affected two (Residents #5 and #36) of five residents observed for medication administration. 1.On 04/28/26 at 8:42 A.M., Licensed Practical Nurse (LPN) #110 was observed administering medication to Resident #36. While preparing Resident #36's medication, LPN #110 indicated Resident #36 did not have some medications in the medication cart. The medications not available included nifedipine (calcium channel blocker). LPN #110 checked the pyxis medication dispensing machine and indicated nifedipine was not available. LPN #110 stated she would have to contact pharmacy to let them know the nifedipine was not available for administration. Resident #36 was offered the remainder of the medication. Upon returning to the medication cart, LPN #110 documented the nifedipine was not available for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-12 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, review of the facility floor plan, and interview, the facility failed to ensure a fire pull station was visible and accessible in the event of an emergency. This had the potential to affect all 70 residents in the facility.Findings Include:Review of the facility floor plan revealed they had 14 fire pull stations in the facility. On 09/28/25 at 4:45 P.M. an interview with Resident #22 revealed he was concerned about the shelving blocking the fire pull station behind the nurse ' s station.An observation 11/03/25 at 10:45 A.M. revealed the wheeled cart of resident charts was stored/parked in front of the fire pull station. An interview with Licensed Practical Nurse #215 at this time verified the fire pull station behind the nurse ' s station was not accessible due to being obscured by the rack of resident ' s charts. This deficiency represents non-compliance investigated under Complaint Number 2606357.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-12 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the medical record, review of the Self-Reported Incident (SRI) Investigation, interview, and review of the facility policy, the facility failed to ensure submission of SRI investigations were complete to include suspected perpetrators (SP) for tracking purposes, to ensure the facility and the State agency had the ability to identify potentially similar occurrences and allegations related to the same staff member. This affected two residents (#21 and #46) out of three reviewed for abuse and had the potential to affect all 20 residents (#4, #13, #14, #15, #20, #21, #27, #28, #34, #36, #39, #42, #43, #45, #46, #58, #59, #61, #62, and #63) who resided on the secure unit. Findings Include:1. Review of SRI 265131 revealed Licensed Practical Nurse (LPN) #122 stated Certified Nursing Assistant (CNA) #100 was attempting to have Resident #46 sit down so she could get her wheelchair and assist her to the bathroom. CNA #100 asked the resident several times and the resident started to yell at CNA #100 in Spanish. The CNA #100 got loud with Resident #46 so LPN #122 went to help…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, review of staff time punches, interviews, and review of facility policy, the facility failed to ensure Resident #28 was free from verbal abuse by a staff member. This affected one resident (Resident #28) of three residents reviewed for abuse. Findings Include:Review of the medical record revealed Resident #28 was admitted to the facility on [DATE]. Diagnoses included bipolar disorder, diabetes, hypertension, diverticulitis, adult failure to thrive, schizoaffective disorder, anxiety disorder, and scoliosis.Review of the Significant Change Minimum Data Set assessment dated [DATE] revealed Resident #28 had moderately impaired cognition.Review of the Nursing Notes from 01/01/25 through 11/15/25 revealed no documentation of any incident of verbal abuse.Review of the hospice incident report for Resident #28 revealed on 11/10/25 at 11:14 A.M. Hospice Aide #400 called the hospice supervisor and reported the facility aide [CNA #100] was verbally loud with a resident after she turned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, review of staff time punches, review of facility self reported incidents (SRI), interviews, and review of facility policy, the facility failed to notify the State agency of an allegation of verbal abuse by a staff member. This affected one resident (Resident #28) of three residents reviewed for abuse. Findings Include:Review of the medical record revealed Resident #28 was admitted to the facility on [DATE]. Diagnoses included bipolar disorder, diabetes, hypertension, diverticulitis, adult failure to thrive, schizoaffective disorder, anxiety disorder, and scoliosis.Review of the Significant Change Minimum Data Set assessment dated [DATE] revealed Resident #28 had moderately impaired cognition.Review of the Nursing Notes from 01/01/25 through 11/15/25 revealed no documentation of any incident of verbal abuse.Review of the hospice incident report for Resident #28 revealed on 11/10/25 at 11:14 A.M. Hospice Aide #400 called the hospice supervisor and reported the facility aide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, review of staff time punches, review of facility self reported incidents (SRI), interviews, and review of facility policy, the facility failed to thoroughly investigate and take immediate action to protect a resident after an allegation of verbal abuse by a staff member. This affected one resident (Resident #28) of three residents reviewed for abuse and had the potential to affect all 20 residents who resided on the secure unit.Findings Include:Review of the medical record revealed Resident #28 was admitted to the facility on [DATE]. Diagnoses included bipolar disorder, diabetes, hypertension, diverticulitis, adult failure to thrive, schizoaffective disorder, anxiety disorder, and scoliosis.Review of the Significant Change Minimum Data Set assessment dated [DATE] revealed Resident #28 had moderately impaired cognition.Review of the Nursing Notes from 01/01/25 through 11/15/25 revealed no documentation of any incident of verbal abuse.Review of the hospice incident report for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-25 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to ensure accuracy of medical records regarding bathing. This affected four (Residents #4, #5, #51 and #63) of six residents reviewed for provision of showers.Findings include: 1. Review of Resident #51's medical record revealed diagnoses including schizophrenia, bipolar disorder, depression, anxiety disorder, anxiety disorder, obsessive-compulsive disorder and dependent personality disorder. A nursing note dated 07/16/25 at 8:50 A.M. indicated Resident #51 was transferred out for a geriatric psych hospitalization. Review of nurse aide documentation in the electronic health record revealed Resident #51 was not available for showers/bathing on 07/23/25 and 07/27/25. However, shower sheet and body/skin inspection forms dated 07/23/25 and 07/27/25 indicated Resident #51 accepted showers and had skin assessments completed by nurses. Resident #51 was readmitted to the facility on [DATE]. During an interview on 08/21/25 at 11:00 A.M., it was addressed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-25 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to honor a resident's documented code status. This affected one (Resident #73) of two residents reviewed for advance directives.Findings include:Review of Resident #73 ' s medical record revealed diagnoses including late onset Alzheimer ' s disease, history of sudden cardiac arrest, hypertension, gastrostomy status, and cognitive communication deficit. Resident #73 had a signed Do Not Resuscitate Comfort Care - Arrest (DNR CC-A) order signed [DATE]. The form indicated a resident with a DNRCC-A would be treated as any other without a DNR order until the point of cardiac or respiratory arrest at which point all interventions would cease and the DNR Comfort Care protocol would be implemented. The form instructed if a resident had a DNR providers would not perform cardiopulmonary resuscitation (CPR).A nursing note dated [DATE] at 2:38 P.M. indicated the nurse found Resident #73 to be cyanotic with a respiratory rate of three breaths per minute. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record, and interview with staff, the facility failed to ensure a wound treatment order was obtained and transcribed in the medical record for Resident #35. This affected one resident (Resident #35) of three residents reviewed for wounds. Findings Include:Review of the medical record revealed Resident #35 was admitted to the facility on [DATE]. Diagnoses included diabetes, dementia, bacteremia, chronic obstructive pulmonary disease, hypertension, anxiety disorder, depression, Alzheimer's disease, intermittent explosive disorder, dysphagia, and absence of part of the right foot.Review of the nurses note dated 10/16/25 at 6:45 P.M. revealed Resident #35 arrived with two emergency medical technicians (EMT) via an ambulance from the hospital. Resident #35 received a head to toe assessment upon admission and it was observed he had lost his right great toe.Review of the admission assessment dated [DATE] revealed Resident #35 had moderately impaired cognition and no open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-29 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the Payroll Based Journal (PBJ) and facility assessment, the facility failed to provide sufficient nursing staff to meet the total care needs of all residents for their highest practicable physical, mental and psychosocial well -being. This affected four residents (#21, #23, #38 and #42) of five residents reviewed for assistance with activity of daily living (ADL) needs and had the potential to affect all residents in the facility. The facility census was 64. Findings included: 1. Review of the Payroll Based Journal (PBJ) Staffing Report for Fiscal Year Quarter four (07/01/24 to 09/30/24) for the facility revealed a concern triggered for a one-star staffing rating indicating inadequate staffing hours. Review of the Facility Assessment (FA), dated 04/03/25, as provided by the Administrator revealed persons involved in completing the assessment were not identified by first or last name on the FA and there was no documentation to indicate if and when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 39 citations
  • Potential for harm · F2025-04-29 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, job description review, and interview the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. This had the potential to affect all 64 residents who resided in the facility. Findings include: Review of facility document titled Position Description for position of Executive Director revealed the Administrator had signed the job description on 05/02/23. The description revealed the purpose of this position was to provide leadership to all staff to assure that care standards were met and the highest degree of quality resident care was provided at all times. The position description indicated the executive director must function as both a team member, team leader, and supervisor to ensure that work was accomplished and quality of care was delivered and had the authority, responsibility, and accountability for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-29 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility assessment and staff interview, the facility failed to ensure a complete and accurate facility assessment was developed with active involvement of the required participants. This had the potential to affect all 64 residents residing in the facility. Findings include: Review of the Facility Assessment (FA), dated 04/03/25, revealed the following concerns: There were no persons named to identify required participants involved in completing the FA, as that section was left blank. The date the assessment was reviewed with the Quality Assurance Performance Improvement (QAPI) committee was blank indicating it had not been reviewed by QAPI. On page four, line four the facility resources needed to provide competent care for residents had several blank spaces intended for identification of laboratory services, x-ray services, food services, laundry services, nursing agency, electronic medical records, staff scheduling, and other contracted services. On page six, the certified bed capacity was incorrectly listed as 90 certified beds. On page 23, there were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-29 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, review of the facility policies, and review of the Centers for Disease Control and Prevention (CDC) website, the facility failed to maintain infection control practices by not adhering to proper hand hygiene during care for two residents (#21 and #22). This afffected two residents (#21 and #22) of five residents reviewed for assistance with activity of daily living. Also, the facility failed to ensure a flow diagram and a written description to describe the facility's water system was included in the facility water management program (WMP) in order to minimize the growth and transmission of the bacterium Legionella. This had the potential to affect all residents residing at the facility. The facility census was 64. 1.Record review for Resident #21 revealed an admission date of 12/04/23 with diagnoses including obesity, muscle weakness and the need for assistance with personal care. An observation was conducted on 04/23/25 at 11:06 A.M. of Certified Nursing Assistant (CNA) #524 and #574 completing incontinence care for Resident #21.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-29 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview and review of facility policy, the facility failed to ensure call lights were within reach for Resident #50, #56 and #60, and failed to ensure Resident #20 was reasonably accommodated to meet his shower preference. This affected four residents (#20, #50, #56 and #60) of 22 residents reviewed for accomodation of needs/preferences. The facility census was 64. Findings include: 1. Observation on 04/14/25 at 9:17 A.M. revealed Resident #56 was resting in bed with his call light draped on a light fixture above his bed not within reach. The observation was confirmed by Licensed Practical Nurse (LPN) #515 who stated call lights should be within reach of residents at all times. Resident #56 was not interviewable. Observation on 04/21/25 at 8:25 A.M. revealed Resident #56 was sleeping in bed and his call light was on the floor behind his bed. The observation was confirmed with LPN #503 and she stated call lights should be within reach of residents at all times. 2. Observation on 04/23/25 at 10:36 A.M. revealed Resident #60 was asleep in bed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-29 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure a clean environment was maintained for Resident #56 and Resident #267 and failed to maintain comfortable water temperatures and at the required water temperature for Resident #11, #15, #19, #27, #33, #34, #52 and #54. This affected 10 residents (#11, #15, #19, #27, #33, #34, #52, #54, #56 and #54) with the potential to affect an additional 13 residents (#7, #14, #22, #23, #28, #31, #37, #42, #43, #45 #46, #60 and #114) residing on the 100 hall. The facility census was 64. Findings include: 1. Observation on 04/14/25 at 9:17 A.M. of Resident #56's room revealed Resident #56 was resting in bed and was noninterviewable due to drowsiness at the time of the observation. In Resident #56's bathroom the toilet was observed to have a large amount of black/green colored liquid stool on the toilet seat and in the toilet bowl. The observation was confirmed by Licensed Practical Nurse (LPN) #515. 2. Observation on 04/16/25 at 8:41 A.M. of Resident #267's bathroom revealed the toilet had dried stool on the toilet seat and inside the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-29 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interviews, review of care plan schedules, and review of facility policy, the facility failed to develop a comprehensive care plan as required for Resident #264, failed to ensure there was documented proof in the medical record that care plan meetings with required participants were being held for Residents #20 and #21, and failed to ensure fall interventions were timely updated in the care plan for Resident #38. This affected four residents (#20, #21, #38, #264) out of 22 residents reviewed for care plans. The facility census was 64. Findings include: 1. Review of the closed medical record for Resident #264 revealed an admission date of 02/26/25 and a discharge date of 03/20/25. Diagnoses included ulcerative colitis, mild protein- calorie malnutrition, anorexia, pneumonia, dysphagia, cognitive communication deficit, atherosclerotic heart disease, bipolar disease, anxiety disorder, personality disorder, Alzheimer's disease, and major depressive disorder. Review of Resident #264's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-29 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure Resident #114 received staff assistance for showering, and failed to ensure timely incontinence care was provided for Resident #21, #23 and #42. This affected four residents (#114, #21, #23 and #42) of five residents reviewed for assistance with activity of daily living (ADL) needs. The facility census was 64. Findings include: 1. Review of the medical record revealed Resident #114 had an admission date of 03/26/25 with diagnoses including multiple sclerosis, epilepsy, and paralytic syndrome. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #114 was dependent for showering and bathing. Review of Resident #114's care plan, date initiated 03/26/25, revealed Resident #114 had an ADL self-care performance deficient related to multiple sclerosis, schizophrenia and partial quadriplegia. Interventions included assistance of two or more helpers with bathing/showering due to total dependence on staff. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-29 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and review of facility policy, the facility failed to ensure therapeutic activities as scheduled were being provided to residents on the secured unit. This had the potential to affect all 13 residents (#3, #8, #10. #18, #29, #30,#48, #55, #50, #56, #58, #59, #61) who resided on the secured unit. In addition, the facility failed to ensure Resident #20 was provided one-to-one activities of interest, and Resident #50 was provided routine therapeutic activities for socialization. This affected two residents (#20 and #50) of three residents reviewed for activities. The facility census was 64. Findings include: 1. Review of the April 2025 activity calendar posted on the wall in the hallway of the secure unit revealed activities scheduled on the unit for 04/16/25 included chair yoga at 9:00 A.M., chronicles /brain games at 9:30 A.M., games with friends at 10:00 A.M., guess your weight at 10:30 A.M., cards with friends at 1:30 P.M., sit and chat at 2:30 P.M., socialize and snack at 3:00 P.M., and TED talk at 5:30 P.M. Observation on 04/16/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of facility policy, the facility failed to ensure smoking materials were in a secured area when not in use for Resident #26 and Resident #41, failed to ensure fall interventions were implemented after a fall for Resident #38, and failed to ensure water was at a safe temperature for Resident #36 and #267. This affected five residents (#26, #41, #38, #36, and #267) of seven residents reviewed for accidents/hazards. The facility census was 64. Findings include: 1. Review of Resident #26's medical records revealed an admission date of 12/02/24. Diagnoses included tobacco use. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #26 had intact cognition and was independent with ambulation. Review of the care plan dated 03/20/25 revealed Resident #26 used nicotine products. Interventions included educate resident on designated smoking area and provide safe smoking devices if required. Review of the smoking assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-29 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record reviews, interviews, review of signed arbitration agreements, and review of facility policy, the facility failed to ensure the arbitration agreements were explained in a way the residents understood prior to the residents signing the agreement. This affected five residents (#20, #21, #26, #51 and #214) out of five residents reviewed for arbitration agreements and had the potential to affect all 26 residents (#1, #11, #15, #16, #17, #20, #21, #26,#32, #34, #38, #39, #41, #42, #43, #44, #48, #50, #51, #52, #53, #54,#55,#57,#58, #214) the facility identified as having signed an arbitration agreement. The facility census was 64. Findings include: 1. Review of the medical record for Resident #214 revealed an admission date of 03/25/25. Diagnoses included type two diabetes, obstructive sleep apnea, respiratory failure, morbid obesity, generalized anxiety disorder, chronic obstructive pulmonary disease (COPD), and major depressive disorder. Resident #214 was her own resident representative. Review of Resident #214's admission Minimum Data Set (MDS) 3.0 assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-29 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of facility policy, the facility failed to ensure all residents at all times on the secured unit were able to communicate their needs using a call system that would relay an audible sound directly to a staff member or to a centralized staff work area on the secured unit. This had the potential to affect all 13 residents (#3, #8, #10, #18, #29,#30, #49, #50, #55, #56, #57, #58, and #61) living on the secured unit. The facility census was 64. Findings include: Observations during an environmental tour on 04/15/25 between 2:02 P.M. and 4:24 P.M. with Director of Plant Maintenance (DPM) #516 revealed when a call light was pressed in Residents #8 and #58's room on the secure unit, the light outside the room lit up but there was no audible sound coming from the call system unit at the nurse's station. Licensed Practical Nurse (LPN) #503 ,who was sitting at the nurse's station where the call system unit was sitting on the counter, confirmed the light outside the room had come on but she heard no audible sound coming from the call system unit. LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, interview, and review of facility policy, the facility failed to provide a dignified dining experience for all residents. This affected one resident (#23) of five residents reviewed for food/nutrition. The facility census was 64. Findings include: Review of the medical record for Resident #23 revealed an admission date of 11/20/19 with diagnoses including muscle weakness, contracture of muscle of multiple sites, and transient ischemic attack. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 02/07/25, revealed Resident #23 had severely impaired cognition for daily decision making and was dependent on staff for eating assistance. Review of the activities of daily living (ADLs) care plan, revised 11/20/24, revealed Resident #23 had an ADL self-care performance deficit related to chronic obstructive pulmonary disease, contractures, weakness, cognitive deficit, and functional deficit. Interventions included total dependence on staff for eating with the helper doing all the effort and the resident doing none of the effort. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review and review of facility policy, the facility failed to ensure privacy with mail correspondence for Resident #41. This affected one resident (#41) of one resident reviewed for privacy with mail. The facility census was 64. Findings include: Review of the medical record revealed Resident #41 was admitted to the facility on [DATE], and was his own responsible party. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #41 had a Brief Interview for Mental Status (BIMS) score of 15 indicating he was cognitively intact. Interview with Resident #41 on 04/17/25 at 9:26 A.M. revealed staff opened his mail on several occasions without his permission. The Activity Director #555 who was also present during this interview, confirmed that staff opened resident #41's mail if it looked like insurance or a bill. Interview with the Social Services Designee (SSD) #558 on 04/17/25 at 11:19 A.M. revealed she and the Business Office Manager (BOM) #534 went through the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-29 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the do not resuscitate (DNR) authorization form was completed in its entirety for Resident #51. This affected one resident (#51) of 22 residents reviewed for advanced directives. The facility census was 64. Findings include: Review of the medical record for Resident #51 revealed an admission date of 05/06/24 with diagnoses including congestive heart failure, chronic obstructive pulmonary disease, acute kidney failure, and major depressive disorder. Review of the uploaded documents in Resident #51's electronic health record revealed a do not resuscitate (DNR) authorization form signed and dated 03/22/24. The patient name, patient address, patient birthdate, and patient gender fields were all blank. The signature of the resident or representative was unable to be deciphered. There was no clear indication on the authorization as to whom the authorization was intended for. On 04/21/25 at 8:58 A.M., an interview with the Administrator verified there was no identifying information on the DNR authorization form and stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-29 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure the Notice of Medicare Non-Coverage was acknowledged by the resident representative for residents with cognitive impairment. This affected two residents (#29 and #57) of five residents reviewed for beneficiary notices. The facility census was 64. Findings include: 1. Review of Resident #29's medical records revealed an admission date of 09/24/24 with diagnosis including dementia. Resident #29 resided on the secured unit, and a niece was listed as Resident #29's representative. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #29 had impaired cognition. Review of Resident #29's Notice of Medicare Non-Coverage revealed a date of non coverage of 10/11/24. Under the additional information section on the document was a hand written note dated 10/09/24 authored by Social Services Designee (SSD) #558 indicating a call was placed to Resident #29's niece and a message was left regarding last of day of coverage of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0620 — isolated
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and review of the facility policy, the facility failed to ensure admission paperwork was signed as required. This affected one resident (#214) of five residents reviewed for admission. The facility census was 64. Findings include: Review of the medical record for Resident #214 revealed an admission date of 03/25/25 with diagnoses including type two diabetes mellitus, obstructive sleep apnea, respiratory failure with hypoxia, anxiety disorder, and hypertension. Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 04/01/25, indicated Resident #214 admitted on [DATE] and had no cognitive impairment. Review of the admissions packet provided by the Administrator on 04/22/25 for Resident #214 revealed the admissions agreement, responsible party/resident representative agreement, agreement to arbitrate disputes, assignment of benefits, Medicare secondary payer determination, photograph consent, authorization to share medical information, vendor consultation consent,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, and review of facility policy, the facility failed to ensure the Minimum Data Set (MDS) assessments accurately reflected the residents' status. This affected three residents (Residents #20, #21, and #38 ) out of 22 residents reviewed for accurate MDS assessments. The facility census was 64. Findings include: 1. Review of the medical record for Resident #38 revealed an admission date of 07/13/24. Diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, cognitive communication deficit, depression, and pseudobulbar affect. Review of Resident #38's quarterly MDS 3.0 assessment, dated 03/14/25, revealed Resident #38 was moderately impaired cognitively, had inattention behavior which was continuously present and did not fluctuate, was dependent on staff for transfers, did not walk, was dependent on staff to wheel her manual wheelchair, and had no falls since the prior MDS assessment, which was a quarterly assessment dated [DATE].…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to develop a comprehensive care plan to identify triggers and effective interventions related to a diagnosis of Post-Traumatic Stress Disorder (PTSD) for Resident #42. This affected one resident (#42) of 22 residents reviewed for care plans. The facility census was 64. Findings include: Review of the medical record revealed Resident #42 was admitted to the facility on [DATE] with a diagnosis of PTSD, anxiety, unspecified psychosis and depression. Resident #42's wife was listed as the resident representative and Power of Attorney (POA) for Resident #42. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #42 had a Brief Interview for Mental Status (BIMS) score of 00, indicating severe cognitive impairment. The MDS also revealed Resident #42 demonstrated verbal and physical behavior symptoms directed at others one to three days per week. Review of the care plan for Resident #42, with a date initiated of 06/19/23 and date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure indwelling urinary catheters were emptied in a timely manner to prevent back flow of urine for Resident #16. This affected one resident (#16) of three residents observed for catheters. The facility identified nine residents (#16, #51, #5, #2, #19, #45, #32, #53 and #31) as having indwelling urinary cathetars. The facility census was 64. Findings include: Review of Resident #16's medical records revealed an admission date of 04/10/24. Diagnoses included need for personal care assistance and open wound of the lower back and pelvis. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #16 had intact cognition. Resident #16 required maximum assistance with toileting and had an indwelling catheter for urination and was incontinent of bowel. Review of the care plan dated 02/28/25 revealed Resident #16 had a urinary catheter. Interventions included provide catheter care every shift and as needed. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and review of facility policy, the facility failed to ensure weekly weights were being obtained as ordered by the physician to monitor nutrition status for Resident #38 and #42. This affected two residents (#38 and #42) out of four residents reviewed for nutrition. The facility census was 64. Findings include: 1. Review of the medical record for Resident #38 revealed an admission date of 07/13/24. Diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, dysphagia following cerebral infarction, cognitive communication deficit, depression, and severe protein calorie malnutrition. Review of Resident #38's quarterly Minimum Data Set (MDS) 3.0 assessment, dated 03/14/25, revealed the resident was moderately impaired cognitively, exhibited continuous inattention behavior; required partial/moderate assistance for eating; had a significant weight loss which was not prescribed; and was on a therapeutic diet. Review of a weight change progress note dated 03/19/25 at 2:54 P.M. revealed Resident #38's current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure Resident #26 received proper and physician ordered care of a feeding tube site to prevent potential for skin irritation and infection. This affected one resident (#26) of two residents reviewed for feeding tubes. The facility census was 64. Findings include: Review of Resident #26's medical records revealed an admission date of 12/02/24. Diagnoses included surgical interventions of the digestive system. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #26 had intact cognition. Review of the care plan dated 03/20/25 revealed Resident #26 required the use of a feeding tube. Interventions included check placement of feeding tube and monitor tube feedings. Review of physician orders for April 2025 revealed an order dated 12/02/24 to cleanse Resident #26's feeding tube site with normal saline and apply drain gauze at bed time. Observation on 04/21/25 at 12:02 P.M. revealed Resident #26's tube feeding site…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, record reviews, and review of facility policy, the facility failed to ensure oxygen tubing was changed weekly. This affected three residents (#5, #20, and #21) out of three residents reviewed for respiratory care. The facility identified eleven residents (#5, #9, #17, #19, #20, #21, #23, #25, #27, #31, and #43) as having a physician order for oxygen. The facility census was 64. Findings include: 1. Review of the medical record for Resident #21 revealed an admission date of 12/04/23. Diagnoses included chronic obstructive pulmonary disease (COPD), obesity, and a history of pulmonary embolism. Review of Resident #21's physician orders revealed orders dated 12/05/23 for oxygen at two liters per minute at bedtime for decreased pulse ox (a device used to measure blood oxygen and pulse) and to change oxygen tubing every week and PRN (as needed). Review of Resident #21's care plan, initiated on 03/15/24, revealed the resident had COPD with shortness of breath while lying flat. Interventions included elevate head of bed as needed to prevent shortness of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were free from significant medication errors. This affected two residents (#35 and #37) of five residents reviewed for medication administration. The facility census was 64. Findings include: 1. Review of Resident #35's medical records revealed an admission date of [DATE]. Diagnoses included dementia and depression Review of Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #35 had intact cognition. Review of the care plan dated [DATE] revealed Resident #35 had behaviors that included verbal disagreements with her roommate regarding the television. Interventions included administer medications as ordered. Resident #35 used anti-depressant medications. Interventions included provide medications per physician orders. Review of Resident #35's current physician orders for [DATE] revealed an order to administer Ativan (anti-anxiety medication) one milligram (mg) at bedtime. Review of the progress note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure lab work had been completed timely and according to physician order. This affected one resident (#15) of two residents reviewed for laboratory services. The facility census was 64. Findings include: Review of Resident #15's medical records revealed an admission date 08/15/23. Diagnoses included dementia, muscle weakness and need for personal care assistance. Review of Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #15 had impaired cognition. Review of a progress note dated 04/17/25 timed 3:24 P.M. authored by Licensed Practical Nurse (LPN) #566 revealed new orders were received to obtain a urinalysis and blood work. Review of physician orders dated 04/17/25 revealed orders for blood work and urinalysis. Review of the document titled Biomedical Laboratories dated 04/21/25 revealed Resident #15's blood specimen was collected on 04/21/25 and all results for the blood tests were pending. There was no collection for urinalysis.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-29 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, review of the facility diet spread sheet, and review of facility policy, the facility failed to ensure Resident #42 received foods consistent with a dysphagia advanced diet to meet individual needs. This affected one resident (#42) out of four residents reviewed for nutrition. The facility identified six residents (#14, #27, #30, #42,#43, and #266) ordered a dysphagia advanced diet. The facility census was 64. Findings include: Review of the medical record for Resident #42 revealed an admission date of 06/16/23 with diagnoses including Parkinson's disease, dementia, and Alzheimer's disease. Review of Resident #42's physician orders revealed an order dated 01/13/25 for Regular diet, Dys (dysphagia) Adv (advanced) texture, Thin liquids consistency, Fortified hot cereal QD (every day) w/(with) breakfast, Fortified mashed potatoes BID (twice a day) w/ lunch and dinner. Review of Resident #42'S annual Minimum Data Set (MDS), dated [DATE], revealed Resident #42 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on review of the self-reported incident (SRI) tracking number 250524, facility SRI investigation, medical record review, interviews, and facility policy review, the facility failed to prevent staff-to-resident physical abuse for Resident #34. This affected one resident (#34) of three residents reviewed for abuse. The facility census was 56. Findings include: Review of the medical record for Resident #34 revealed an admission date of 07/15/24 with diagnoses including type two diabetes mellitus, unspecified dementia with agitation, hypothyroidism, benign prostatic hyperplasia, ulcerative colitis, presence of an automatic implanted cardiac defibrillator, rheumatoid arthritis, weakness, and cognitive communication deficit. Review of the admission Minimum Data Set (MDS) 3.0 assessment completed on 08/07/24 revealed Resident #34 had severely impaired cognition and was dependent for eating,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-09-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and review of facility policy, the facility failed to ensure pharmacy services provided for timely ordering, dispensing, acquiring, and administering of medications to meet the needs of each resident. This affected two residents (Resident #45 and Former Resident #58) out of four residents who were reviewed for medication administration. The facility census was 56. Findings include: 1. Review of the closed medical record for Former Resident (FR) #58 revealed an admission date of 03/25/24 and a discharge date of 07/18/24. admission diagnoses included spondylolysis of the lumbar region, radiculopathy of the lumbar region, dizziness, anxiety, major depression, fibromyalgia, dermatophytosis, post-traumatic stress disorder (PTSD), dissociative and conversion disorder, disorders of the bladder, and postural orthostatic tachycardia syndrome. Review of the care plan dated 03/25/24 revealed FR #58 was at risk for impaired psycho-social well-being related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, medical record review, review of facility policy, and Center for Clinical Standards and Quality/Quality, Safety & Oversight Group memorandum summary, reference number QSO-24-08-NH review the facility failed to ensure proper infection control procedures were implemented and followed for Resident #13. This affected one resident (#13) of three residents reviewed for incontinence care. The facility census was 56. Findings include: Review of the medical record for Resident #13 revealed an admission date of 08/17/24 with diagnoses including left femur fracture, Alzheimer's disease, metabolic encephalopathy, cognitive communication deficit, severe protein-calorie malnutrition, history of falling, acute respiratory failure, dysphagia, and attention to gastrostomy. Review of the Functional Abilities and Goals - Admission assessment completed 08/19/24 revealed Resident #13 was dependent on others for daily self-care. Review of the admission nurses progress note dated 08/17/24 revealed Resident #13 was incontinent of bowel and bladder and received nutrition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interviews the facility failed to ensure all staff were wearing the appropriate Personal Protective Equipment (PPE) to help prevent the spread of COVID-19 in the facility. This had the potential to affect 32 residents who were not COVID-19 positive (#2, #4, #7, #8, #9, #14, #15, #17, #19, #20, #21, #26, #28, #29, #30, #32, #34, #35, #36, #37, #40, #41, #42, #45, #46, #48, #50, #52, #54, #55, #57,and #58) and residing in the facility at the time of the survey. The facility census was 53. Findings include: Record review of facility line list revealed there were 21 residents (#1, #5, #6, #10, #12, #18, #22, #23, #24, #25, #31, #33, #38, #39, #43, #44, #47, #49, #51, #53 and #56) currently residing in the facility and two employees who tested positive for COVID-19 from 04/05/24 to 04/08/24. Observations made on 04/09/24 upon arrival to the facility at 9:30 A.M. revealed the facility was in a current outbreak of COVID-19 with 23 residents in droplet isolation due to testing positive of COVID-19. The Administrator, receptionist and multiple other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-11-08 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews the facility did not ensure palatable food was served to all the residents eating meals from the kitchen. This had the potential to affect all residents in the facility, with the exception of Residents #4, #17 and #37 the facility identified as consuming nothing by mouth. The facility census was 58. Finding include: Interviews conducted intermittently on 10/31/22 between 9:18 A.M. and 3:33 P.M. with Residents #16, #22, #24, #27, #31, #35, #38, #43, #44, #51, #52 and #53 revealed multiple, pervasive complaints of cold, poor tasting food. Observation was conducted on 10/31/22 beginning at 10:30 A.M. of [NAME] #855 preparing the lunch meal which consisted of breaded fish on bun, marinated chicken thighs, seasoned green beans, potato wedges, rice pilaf and dinner rolls. [NAME] #855 pureed the fish for residents requiring pureed diets and during the pureeing process, added juice from the green beans to the pureed fish. She verified she used green bean juice to add moisture to the pureed fish. Cook #855 was observed to start lunch meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2020-02-13 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the infection control log/antibiotic stewardship program and interview the facility failed to implement a comprehensive antibiotic stewardship program. This affected three residents (#14, #57, and #222) of three residents reviewed for infections and had the potential to affect all 72 residents residing in the building. Findings include: 1. Review of Resident #14's medical record revealed an admission date of 09/04/19 with diagnoses including epilepsy, unsteadiness on feet and schizophrenia. Review of the infection surveillance log revealed that while at the hospital on [DATE] the resident was started on an antibiotic, Bactrim for a urinary tract infection (UTI). The section on the log indicating what organism the culture grew was left blank on the form. Review of the December 2019 Medication Administration Record (MAR) revealed Bactrim DS 800-160 milligrams (mg) was given every 12 hours for 10 days for a UTI. Interview on 02/13/20 at 1:09 P.M. with Registered Nurse (RN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to ensure a Skilled Nursing Facility Advanced Beneficiary Notice Form (SNF ABN) Form CMS-10055 was provided to Resident #14 and #71 as required. This affected two residents (#14 and #71) of three residents reviewed for liability notices. The facility census was 72. Findings include: 1. Resident #14 was admitted to the facility on [DATE]. On 10/06/2019 Resident #14 was placed under skilled traditional Medicare part A services. The facility issued a Notice of Medicare Non-Coverage form (NOMNC) for a last skilled Medicare day of 12/16/2019. Review of the facility provided forms revealed a SNF ABN form was not provided at the time the NOMNC was issued. 2. Resident #71 was admitted to the facility on [DATE]. On 10/16/2019 Resident #71 was placed under skilled traditional Medicare part A services. The facility issued a Notice of Medicare Non-Coverage form (NOMNC) for a last skilled Medicare day of 11/04/2019. Review of the facility provided forms revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to ensure Preadmission Screening and Resident Review (PASSAR) were accurate to contain diagnosis of serious mental disorders. This affected three resident (#10, #21 and #29) of five residents reviewed for PASSAR. Findings include: 1. Review of Resident #29's medical record revealed an admission dated of 06/09/17. Review of the diagnoses included a 02/01/17 major depressive disorder with severe psychotic symptoms, 04/12/18 diagnosis of unspecified psychosis not due to a substance or known physiological condition and 07/01/18 generalized anxiety disorder. A PASSAR dated 04/17/13 had a determination of no indication of serious mental illness. The PASSAR was coded yes for depression and faxed to the facility 06/09/17. Record review revealed no updated PASSAR that included the diagnosis of psychosis and anxiety. Interview on 02/11/20 at 03:47 P.M. with Social Service #10 verified there was not a PASSAR completed for the resident including the diagnoses of psychosis and anxiety. 2. Review of Resident #21's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure residents who were dependent on staff for personal care received adequate and timely nail care. This affected three residents (#3, #43, and #172) of five residents reviewed for actives of daily living. The facility census was 72. Findings include: 1. Medical record review revealed Resident #3 was admitted to the facility on [DATE] with diagnoses that included quadriplegia, muscle weakness, and unspecified convulsion. Review of Resident #3's care plan dated 11/26/19 revealed the resident had a self care deficit related to personal care, the facility was to maintain proper hygiene and staff were to provide total assistance with care. Review of Resident #3's Minimum Data Set (MDS) 3.0 assessment, dated 1/27/20 revealed the resident required total dependence on staff for personal hygiene. Observation on 02/11/20 at 2:10 P.M. of Resident #3 revealed he had very long fingernails and he was unable to cut them himself. Interview on 02/11/20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure Resident #14 received adequate and as ordered care for treatment related to a fracture. This affected one resident (#14) of one resident reviewed for injuries of unknown origin. Findings include: Review of Resident #14's medical record revealed an admission date of 09/04/19 with diagnoses including, epilepsy, unsteadiness on feet and schizophrenia. Review of a 12/26/19 hospital note revealed the resident suffered a fracture to his middle phalanx of the right digit. Review of Resident #14's December 2019 physician's order revealed an order, dated 12/31/19 that stated may buddy tape fingers if resident wont keep splint in place. Review of the resident's February 2020 Medication Administration Record revealed splint to right hand for fracture. The record also revealed may buddy tape fingers if the resident wont keep splint in place. The record revealed documentation of the devices being in place each shift from 02/01/20 to 02/12/20. Observations on 02/12/20 at 2:52 P.M., 02/13/20 at 8:44 A.M. and 02/13/20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure a splinting device was provided as planned for Resident #29 who had a left wrist/hand/finger contracture. This affected one resident (#29) of three residents reviewed for positioning. Findings include: Review of Resident #29's medical record revealed an admission date of 06/09/17 with diagnoses including major depressive disorder with severe psychotic symptoms, hemiplegia affecting left non dominant side and polyneuropathy. Review of a 08/30/17 Occupational Therapy Discharge note revealed a Left Wrist, Hand, Finger Orthosis (WHFO) was to be used for the resident at night in bed. Review of the 01/01/20 annual Minimum Data Set (MDS) 3.0 assessment revealed the resident was moderately impaired for daily decision making, had verbal behaviors one to three days a week, was totally dependent on two staff for bed mobility, required extensive assist from two staff for transfers, and extensive assistance from two staff for personal hygiene. The MDS assessment revealed the resident had upper and lower extremity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure nebulizer treatments were maintained under sanitary conditions and oxygen humidification was provided for Resident #43. This affected one resident (#43) of four residents reviewed for respiratory care. Findings include: Review of Resident #43's medical record revealed an admission date of 10/11/19 with diagnoses including type 2 diabetes, atherosclerotic heart disease, escherichia coli, altered respiratory failure, acute kidney failure and osteomyelitis. Review of the 12/09/19 oxygen therapy plan of care revealed the resident required oxygen related to congestive heart failure, ineffective gas exchange and respiratory illness. Review of the physician's orders revealed an order dated 12/10/19 for DuoNeb Solution 0.5-2.5 milligrams/in 3 milliliter (MG/ML) (Ipratropium-Albuterol) one International Unit Dose (IUD) inhale orally via nebulizer every four hours related to acute respiratory failure with hypoxia and 12/17/19 order for oxygen at three liters per minute (LPM) continuous every shift. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure Resident #26 received routine dental care. This affected one resident (#26) of two residents reviewed for dental care. Findings include: Review of Resident #26's revealed an admission date of 06/13/17 with diagnoses including anxiety disorder, hypertension, weakness, bipolar disorder, post traumatic stress disorder and hyperlipidemia. The resident signed the dental consent 06/13/17 he wanted he wanted to receive dental services. A new dental provider form was signed 09/16/19 for a new company. Review of the annual 03/22/19 Minimum Data Set (MDS) 3.0 assessment revealed the resident had obvious or likely cavity or broken natural teeth. Review of the 12/13/19 quarterly MDS 3.0 assessment revealed the resident was independent for daily decision making and required supervision set up for personal hygiene. Observation on 02/11/20 at 08:35 A.M. revealed Resident #26 was in bed. Observation of the resident's mouth revealed the resident had white built up around the gum line. Interview on 02/11/20 at 08:57 A.M.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-04-29 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and employee file reviews, the facility failed to conduct performance evaluations for Certified Nursing Assistants (CNA) as required. This had the potential to affect all 64 residents residing in the facility. Findings include: Review of the personnel file for Certified Nursing Assistant (CNA) #552 revealed a hire date of 09/04/25 and revealed no quarterly performance evaluation had been completed. Review of the personnel file for CNA #502 revealed a hire date of 12/28/23 and no quarterly or annual performance evaluation had been completed. Review of the personnel file for CNA #551 revealed a hire date of 03/28/24 and no quarterly or annual performance evaluation had been completed. Review of the personnel file for CNA #562 revealed a hire date of 09/05/24 and no quarterly performance evaluation had been completed. An interview on 04/23/25 at 11:10 A.M. with the Human Resource Manager confirmed the findings of performance evaluations absent from CNA #552, #502, #551 and #562 employee files.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2025-09-25 for 89 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to COMMUNICARE HEALTH — 110 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.2-1.2 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 3 of 52.6+0.4 vs chain
Quality measures 5 of 54.5+0.5 vs chain
The other 109 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Allen View Healthcare CenterSpringfield, OH 1 of 5Annandale Healthcare CenterAnnandale, VA 1 of 5Canfield Healthcare CenterYoungstown, OH 1 of 5Dixon Healthcare CenterWintersville, OH 1 of 5Holbrook Healthcare CenterBuckhannon, WV 1 of 5Mount Vernon Healthcare CenterAlexandria, VA 1 of 5Southwood Healthcare CenterTerre Haute, IN 1 of 5Summers Healthcare CenterHinton, WV 1 of 5Valley View Healthcare CenterElkhart, IN 2 of 5Allison Pointe Healthcare CenterIndianapolis, IN 2 of 5Battlefield Park Healthcare CenterPetersburg, VA 2 of 5Beckley Healthcare CenterBeckley, WV 2 of 5Belmont Healthcare CenterBelmont, WV 2 of 5Berkeley Springs Healthcare CenterBerkeley Springs, WV 2 of 5Cedars Healthcare CenterCharlottesville, VA 2 of 5Columbus Healthcare CenterColumbus, OH 2 of 5Crestwood Care CenterShelby, OH 2 of 5Cumberland Healthcare CenterCumberland, MD 2 of 5Eagle Pointe Healthcare CenterParkersburg, WV 2 of 5Ellicott City Healthcare CenterEllicott City, MD 2 of 5Evergreen Crossing And The LoftsIndianapolis, IN 2 of 5Grande Pointe Healthcare CommuRichmond Heights, OH 2 of 5Great Lakes Healthcare CenterDyer, IN 2 of 5Greenbrier Health CenterParma Heights, OH 2 of 5Hagerstown Healthcare CenterHagerstown, MD 2 of 5Hanover Healthcare CenterMassillon, OH 2 of 5Holly Hill Healthcare CenterTowson, MD 2 of 5Keyser Healthcare CenterKeyser, WV 2 of 5Mercer Healthcare CenterBluefield, WV 2 of 5Morgantown Healthcare CenterMorgantown, WV 2 of 5Mount Airy Nursing and Rehab CenterMount Airy, MD 2 of 5Petersburg Healthcare CenterPetersburg, VA 2 of 5Riverside Nursing And Rehabilitation CenterDayton, OH 2 of 5Rolling Hills Healthcare CenterNew Albany, IN 2 of 5Wedgewood Healthcare CenterClarksville, IN 2 of 5Westminster Rehabilitation and Wellness CenterWestminster, MD 2 of 5Wildwood Healthcare CenterIndianapolis, IN 2 of 5Worthington Healthcare CenterParkersburg, WV 2 of 5Wyant Woods Healthcare CenterAkron, OH 3 of 5Charleston Healthcare CenterCharleston, WV

Showing 40 of 109; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SXCY MSTR LSCO, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/01/2018
HEALTH CARE LEASE FACILITIES, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 03/01/2018
SXCY HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 03/01/2018
GROVES, DONNAIndividualCORPORATE OFFICERsince 03/01/2018
STOLTZ, CHARLESIndividualCORPORATE OFFICERsince 03/01/2018
WILHEIM, RONALDIndividualCORPORATE OFFICERsince 03/01/2018
BENTLEY MGT CO., LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2018
DEMIDOVICH, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/31/2023
ROMEO, DOMINICIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/01/2023
SOMMERS, AMYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/30/2025
C.R. STOLTZ IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 03/01/2018
I. ROSEDALE IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 03/01/2018
R.S. WILHEIM IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 03/01/2018
RONALD S WILHEIM 2012 SPOUSAL TRUSTOrganizationADP OF THE SNFsince 03/01/2018
ROSEDALE FAMILY INVESTMENT COMPANY, INCOrganizationADP OF THE SNFsince 03/01/2018
RRW, LLCOrganizationADP OF THE SNFsince 03/01/2018
S.L. ROSEDALE IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 03/01/2018
WILHEIM FAMILY INVESTMENT COMPANY, INC.OrganizationADP OF THE SNFsince 03/01/2018

CMS files one row per role, so the 21 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.

12 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.3M
Net patient revenuemost recent cost report
-2.8%
Operating marginrevenue minus expenses
$1.6M
Related-party expense25% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 6%Other / private 15%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$316per resident / day
operating cost
$9,605per month
≈ monthly operating cost
$307per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366096. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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