Cabell Healthcare Center
30 Hidden Brook Way, Culloden, WV 25510 · For profit - Limited Liability company · 90 certified beds · (304) 390-5709 Medicare & Medicaid certified
On the public record, this home looks stronger than most — but visit before you decide.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- about 31% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.4% | 14.7% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.7% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.9% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.6% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 6.9% | 4.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 6.0% | 15.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 46.2% | 27.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 97.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.1% | 4.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 22.1% | 22.1% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.5% | 13.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.0% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 88.2% | 79.4% | 79.4% | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 52 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.1%CMS range 27.7–57.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 7.3–15.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.84 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 87.2 residents a day — about 97% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 3.65 on weekdays — 18% thinner on weekends. RN hours go from 1.17 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
29 citations, most serious first. The 10 most serious are shown; the remaining 19 are one tap away and print in full.
- Potential for harm · Dcited before2025-08-07 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to provide a Pre-admission Screening (PAS) which included all psychiatric diagnoses for Resident #10. This was true for one (1) of one (1) resident reviewed during the survey process. Resident Identifier: #10. Facility Census: 86. Findings Include:a) Resident #10On 08/07/25 at 9:00 AM, a record review was completed for Resident #10. The review found the PASARR dated 02/22/24 did not include all psychiatric diagnoses. The diagnoses not included were Generalized Anxiety Disorder documented as of 02/08/17 and Hallucinations which was documented as of 01/02/25. The resident is being treated with Klonopin (antianxiety) and Seroquel (antipsychotic) for bipolar disorder, which includes hallucinations.On 08/07/25 at 10:41 AM, the Social Services Director (SSD) #48 confirmed all the diagnoses were not listed on the PAS.
- Potential for harm · D2025-08-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, the facility failed to assist a dependent resident with activities of daily living (ADLs). This was true for one (1) of four (4) residents reviewed during the survey process. Resident Identifier: #10. Facility Census: 85.Findings Include: a) Resident #10 On 08/04/2025 at 4:14 PM, the resident was observed lying in bed in the resident's room and appeared to be unkempt. On 08/06/25 at 2:00 PM, the facility provided a shower schedule for Lifesteps Hall. The shower schedule indicated the resident was to have scheduled showers on Tuesdays and Fridays during day shift. The review found the resident did not receive a shower or bed bath from 07/25/25 through 08/01/25. This was a total of seven (7) days. On 08/06/25 at 2:30 PM, the Director of Nursing (DON) was asked, Do the nurse aides (NAs) follow the shower schedule? The DON replied, We don't go by that .it's more for the unit managers. However, Regional Registered Nurse (RN) #91 looked in the computer and confirmed Resident #10 should be receiving showers on Tuesday and Fridays, on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to identify and provide needed care and services for two (2) of eight (8) residents. Resident #4 did not have a follow-up appointment after a hospitalization. One (1) of eight (8) residents did not have follow up care after blood glucose readings were crticially low. Resident Identifier: #4 and #70. Facility Census: 86. Findings include: a) Resident #4 On 08/05/25 at 2:00 PM, a record review was completed for Resident #4. The review found the resident was discharged from the acute care facility on 07/01/25 with the diagnoses of prostatitis, urinary tract infection with hematuria, hydronephrosis and hydroureter. On 08/05/25 at 3:00 PM, the Director of Nursing (DON) was asked when the resident's urology follow up appointment from discharge from the hospital was. The DON stated, Let me find out. On 08/05/25 at 4:05 PM, the resident was observed with a urinary foley catheter in place. The urinary drainage bag was noted with dark tea-colored bloody urine. On 08/05/25 at 4:10 PM, the nursing staff at the nursing station, was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interviews, the facility failed to ensure all residents were provided with services and assistance to ensure they had no complications of vision loss. Resident #21 was wearing glasses which were in poor repair. She had seen the eye doctor in December, but the facility failed to follow through to ensure she received new glasses. This was true for one (1) of one (1) resident reviewed for the care area of Vision/hearing during the long term care survey process. Resident identifier: #21. Facility Census: 86. Findings Include: a) Resident #21 An observation of Resident #21 at 4:03 PM on 08/04/25 found the right lens of her eyeglasses was either scratched or broken near the center of the lens. A review of Resident #21's medical record found the resident was seen by the eye doctor in house on 12/18/24. A review of the consult found the following, History of Present Illness: 1. Decreased vision The [AGE] year old client presents for evaluation of Decreased vision in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility failed to ensure personal food items were stored at the correct temperature and not expired. This was true for one (1) of five (5) personal refrigerators observed. Resident Identifier: #14. Facility Census: 86 Findings Include: a) Resident #14On 08/04/25 at 12:50 PM it was observed that Resident #14 had a personal refrigerator in her room. Upon observation it was noted that it had not had the temperature checked since 08/02/25. Further observation found that two packages of yogurt expired on 07/20/25. Both findings were confirmed with Registered Nurse #59 on 08/04/25 at 12:55 PM who agreed that they were not in compliance. According to facility policy for storage of resident food it states Daily monitoring for refrigerated storage duration and discard of any food items that have been stored for > or + to 7 days . The dietary staff will monitor refrigerator contents for food safety and reserve the right to dispose of expired, unsafe foods . On 08/04/25 at 1:15 PM it was confirmed with the Director of Nursing and the Corporate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, policy review and staff interview, the facility failed to provide an accurate and complete record for Resident #4's weights. This is true for one (1) of three (3) residents reviewed under the care area of nutrition. Resident Identifier: #4. Facility Census: 86.Findings Include:a) Resident #4On 08/04/25 at 3:31 PM, a record review was completed for Resident #4. The review found weights documented from 06/23/25 through 08/03/25. The following weights were documented:--06/23/25 190.8--07/02/25 156.6--07/06/25 154.8--07/20/25 176.7--07/27/25 175.5--08/03/25 173.8On 08/06/25 at 10:30 AM, the Regional Registered Nurse (RN) #91 was notified of the discrepencies in the documented weights. The Regional RN stated, Let look over the record and check and see if something was going on.On 08/06/25 at approximately 2:00 PM, the Regional RN #91 stated, I have reviewed all the weights of the residents throughout this time. I could not find any other issue with weights. I thought maybe something may have been wrong with the scales. The Regional RN #91 then stated, it does look…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to maintain the kitchen in a safe and sanitary manner in accordance with professional standards of practice. These deficient practices had the potential to affect any resident receiving nourishment from the kitchen. Facility census: 88. Findings included: a) Kitchen tour During the kitchen tour on 02/12/24 at 11:30 AM, it was discovered the drip pan to the stove was heavily soiled and needed to be cleaned. The floors to the walk-in freezer and cooler had debris under the storage racks and the beverage pitchers were stored rim down on a rusted shelf. The Dietary Manager observed the issues on 02/12/24 at 11:40 AM and verified the drip pan and floors needed to be cleaned. He also verified the beverage pitchers were stored rim down on a rusted shelf.
- Potential for harm · D2024-02-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, and staff interview, the facility failed to treat each resident with dignity and respect by failing to knock, announce themselves, and receive permission from each resident before entering their rooms. This was a random opportunity for discovery. This has the potential to affect more than a limited number of residents. Resident Identifier: #12. Facility census: 88. Findings included: a) Resident #12 At approximately 11:51 AM on 02/12/24, Resident #12 expressed concern that staff would enter the room without knocking first. Resident #12 stated, Most of the time I don't know when they're coming in here. I'll be by myself one second, and when I look up, there will be a staff member, and I never knew they were coming in here. During the interview with Resident #12, the door to the room opened and Nurse Aide (NA) #36 entered unannounced, without knocking. When NA #36 realized an interview was taking place with Resident #12, NA #36 stated Sorry, I didn't know anyone else was in here, I'll wait out in the hallway. An interview was conducted with NA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, the facility failed to protect each resident's property from being lost or stolen. The facility did not follow proper processes when Resident #82 reported a puzzle missing. This was true for one (1) of three (3) residents reviewed for personal property during the Long-Term Care survey process. Resident identifier: #82. Facility census: 88. Findings included: a) Resident #82 At approximately 12:58 PM on 02/12/24, an interview was conducted with Resident #82. Resident #82 stated during the interview that there were issues with their personal property disappearing and staff failing to follow up on their concerns. Specifically, Resident #82 stated a puzzle that was brought to them by a family member was taken and thrown away while the resident was working on it. Resident #82 stated they reported the puzzle to Nurse Aide (NA) #93 and NA #104 during the evening shift a couple weeks ago. Resident #82 stated there was no grievance form filled out, nor was there any follow up from the facility. At approximately 9:30 AM on 02/13/24, an interview was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-14 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews and staff interviews, the facility failed to ensure the completion of a new Preadmission Screening and Resident Review (PASRR) for a resident with a newly added psychiatric diagnosis. This deficient practice had the potential to affect one (1) of five (5) residents reviewed for the PASAAR care area. Resident identifier: #61. Facility census: 88. Findings included: a) Resident #61 A medical record review, on 02/12/24, revealed Resident #61 had a new diagnosis of hallucinations on 09/03/23 and major depressive disorder on 08/28/23. There was no evidence a new PASRR had been completed for these new diagnoses. During an interview with the Director of Nursing (DON) on 02/13/24 at 11:25 AM, verified there was no new PASRR completed for the newly added diagnosis of hallucinations on 09/03/22 and major depressive disorder on 11/28/23. .
Show the remaining 19 citations
- Potential for harm · D2024-02-14 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and staff interviews, the facility failed to ensure a resident's 30 day Preadmission Screening and Resident Review (PASRR) reflected the pre admission diagnoses. This was true for two (2) of five (5) residents reviewed for the PASRR care area during the Long-Term Care Survey Process. Resident identifiers: #8 and #28. Facility census: 88. Findings included: a) Resident #8 During a medical record review on 02/13/24, for Resident #8 revealed admitting diagnoses on 03/03/22 included the following: -major depressive disorder -schizoaffective disorder -hallucinations -anxiety disorder There was no evidence a 30 day PASRR was completed to reflect the admitting diagnosis, once it was determined Resident #8 was to remain in the facility long term. In an interview with the Director of Nursing, on 02/13/24 at 11:47 AM, the DON verified there was no 30 day PASRR completed to include the admission diagnoses. b) Resident # 28 A record review on 02/13/24 at 1:30 PM found Resident #28 was admitted with diagnoses of major depression disorder and seizure disorder on the PASRR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to implement a care plan related to one (1) on one (1) in room visits. This failed practice was found true for (1) one of 24 residents reviewed for care plans during the Long Term Care Survey Process. Resident identifier #37. Facility census 88. Findings Included: a) Resident # 37 A record review on 02/13/24 at 2:30 PM of Resident # 37's activity care plan revised on 02/05/24 reads under interventions: Provide 1:1 in room visits if unable to attend out of room events. A further review of Resident #37's Activity Participation Record for 12/2023, 01/2024, and 02/2024 revealed that Resident #37 attended 10 group activities in the past 74 calendar days. Resident #37 did not have any documented one on one in room visits. A review of the one on one activity visits schedule shows that Resident #37 was not assigned one to one in room visits. During an interview on 01/14/24 at 1:00 PM with the Activity Director (AD), she stated, No she is not scheduled for one on one visits.
- Potential for harm · D2024-02-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interviews, and staff interviews, the facility failed to revise care plans for an intervention no longer needed for Resident #80 and a change in activity status for Resident #53. This was true for two (2) out of twenty-four (24) residents reviewed for care plans during the long-term care survey process. Resident identifiers: #80, #53. Facility census: 88. Findings included: a) Resident #80 At approximately 4:03 PM on 02/13/24, a record review was conducted for Resident #80. During the review, it was discovered that Resident #80 had an intervention for a stop sign at the door to their room. The intervention is written as typed in the care plan: The resident has expressed preference to have a stop sign to doorway for privacy Date Initiated: 04/21/2023 Revision on: 04/21/2023 The resident's right to privacy will be honored through next review date Date Initiated: 04/21/2023 Revision on: 04/21/2023 Target Date: 03/26/2024 Provide stop sign to doorway for privacy Date Initiated: 04/21/2023 Revision on: 04/21/2023. At approximately 11:30 AM on 02/14/24, an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-14 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview and resident interview, the facility failed to provide an ongoing activity program to support the physical, mental, and psychosocial well-being of each resident, and to accurately assess residents for activity preferences related to a significant change in condition. This failed practice was found to be true for two (2) of five (5) residents looked at for activities during the Long Term Care Survey Process. Resident identifiers: # 37, and # 53. Facility census 88. Findings Included: a) Resident #37 During an interview on 02/12/24 at 2:00 PM Resident #37 stated, I really don't go to activities much, they don't do much, I do like church but they never have it. A record review on 01/13/24 at 2:30 PM of Resident #37's Activity Participation for the months of 12/2023, 01/2024, and 01/2024 revealed she attended 10 activities in 74 calendar days. Further record review of Resident # 37's Minimum Data Set (MDS) section F, dated 11/02/23 shows under H, it is very important for her to participate in religious services or practices. The record review also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, resident and staff interview, the facility failed to follow the physician's orders. This was true for one (1) of twenty four (24) residents reviewed during the Long-Term Care Survey Process. Resident Identifier: #78 Facility Census: 88 Findings Included: a) Resident #78 On 02/12/24 at 11:15 AM Resident #78 stated she did not always get her medications on time. On 02/13/24 at 11:50 AM a review of the Medication Administration Audit Report found there were missing and late orders on the report as listed below. Facility Policy #NS-1197-05 for Medication Administration states .Procedure . ff. Medications will be administered within the time frame of one hour before up to one hour after time ordered This was confirmed with the Director of Nursing on 02/14/24 at 9:30 AM. Missed orders: 12/25/23 7:00 AM Behavior Monitoring - Antidepressant: Document Number of Episodes per shift of target behavior 1. crying 2. picking at skin 3. feeling of hopelessness every shift for Behavior Monitoring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. Medications were left at the bedside and lacked one half of a tablet of Zoloft. This was a random opportunity for discovery. Resident Identifier: #78 Facility Census: 88. Findings Included: a) Resident #78 On 02/14/24 at 10:05 AM it was observed that Resident #78 had a cup of medications at her bedside. Licensed Practical Nurse (LPN) #59 was called to the room. Upon further communication, it was determined that he had pulled the medications from the medication cart and was short one half (1/2) of a pill for the one of the ordered medications. The resident had been waiting for him to return to her room. The facility Policy and Procedure #NS-1197-05 Medication Administration states: . Procedure: bb. Remain with the resident until the medication is swallowed. cc. Do not leave medications at bedside . It was confirmed with LPN #59 the following medications were in the medicine cup at bedside: Loratadine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and resident and staff interview, the facility failed to change the oxygen tubing and humidifier, as ordered, for Resident #42. This was a random opportunity for discovery. Resident identifier: #42. Facility census: 88. Findings included: a) Resident #42 At approximately 12:38 PM on 02/12/24, during an interview with Resident #42, the oxygen tubing and humidifier was observed as being dated for 02/04/24. Upon further investigation, the humidifier bottle was empty. Resident #42 stated, I need some more water in that thing but they don't bring it in unless I ask, my nose is dry. At 11:28 AM on 02/13/24, the humidifier bottle on Resident #42's oxygen concentrator was still empty, with the same bottle, dated 02/04/24. At 11:40 AM on 02/13/24, a record review was conducted for Resident #42. It was discovered that Resident #42 has an order for the oxygen tubing and humidifier to be changed every week, on night shift, on Sundays, or as needed. The order was as follows: Oxygen: Change humidifier bottle, tubing, and foam ear protectors and clean filters…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility Pharmacy failed to provide the appropriate medication dosage. This was a random opportunity of discovery. Resident Identifier: #78 Facility Census: 88 Findings Included: a) Resident #78 On 02/14/24 at 10:05 AM it was observed that Resident #78 had a cup of medications at her bedside. Licensed Practical Nurse (LPN) #59 was called to the room. Upon further communication, it was determined that he had pulled the medications from the medication cart and was short one half (1/2) of a pill for one of the ordered medications. The resident had been waiting for him to return to her room. On 02/14/24 at 10:06 AM during an interview with LPN #59, he states he knew this residents' medications and had worked on Monday, 02/12/24, and knows she is to get two (2) 100 mg tablets of her Zoloft, as he gave her the medications on Monday. He had intended to obtain the other 50 mg from the Pyxis to make the correct dosage but was unable to. Resident #78 has a Brief Interview for Mental Status (BIMS) of 15 and writes down what medications she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-14 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to provide Resident #10 with the proper assistive devices during meals. This was a random opportunity for discovery. Resident identifier: #10. Facility census: 88. Findings included: a) Resident #10 At approximately 12:33 PM on 02/13/24, while observing staff pass trays to residents in their rooms, Nurse Aide (NA) #36 stated, Resident #10 needs a two handled cup but all we have on the cart are Kennedy cups, I'm just going to give [them] one of those. NA #36 stated in an interview that The kitchen probably doesn't have any two handled cups back there anyway, so I figured I would just use the Kennedy cup. At approximately 2:40 PM on 02/13/24, an interview was conducted with Culinary Director (CD) #56. During the interview, CD #56 verified the tray ticket for Resident #10 listed a two handled cup for all meals, and that one should have been sent out with the drink cart. CD #56 confirmed the dietary department had enough two handled cups in stock, but that it had been forgotten to be sent out. At approximately 3:00 PM on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to maintain accurate medical records in accordance with accepted professional standards of care for medication administration. This was a random opportunity for discovery. Resident identifier: #78 Facility Census: 88 Findings Included: a) Resident #78 On 02/14/24 at 10:05 AM it was observed that Resident #78 had a cup of medications at her bedside. Licensed Practical Nurse (LPN) #59 was called to the room. Upon further communication, it was determined that he had pulled the medications from the medication cart and was short one half (1/2) of a pill for one of the ordered medications. The resident had been waiting for him to return to her room. Upon review of the Medication Administration Audit Report (MAAR) for 02/14/24 it was determined that the following medications were due to be administered at 8:00 AM. Administration time was documented on the MAAR as being administered at 8:12 AM. However, the resident was sitting in her bed with the pills at bedside at 10:05 AM. The MAAR is also charted as administering Zoloft…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview the facility failed to follow Enhanced Barrier Precautions for a resident with a history of Extended Spectrum Beta-Lactamase (ESBL). This failed practice was found true for (1) one of 11 residents reviewed for infection control during the Long Term Care Survey Process. Resident identifier: # 22. Facility Census: 88. Finding included: a) Resident # 22 An observation on 02/13/24 at 2:00 PM revealed that Resident # 22 had signage on the door that read: Enhanced Barrier Precautions Everyone must clean their hands, including before entering and when leaving the room Doctors and staff must wear gloves and a gown for the following high contact resident care activities * Dressing * Bathing/showering * Transferring * Changing Linens * Providing Hygiene * Changing briefs or assisting with toileting * Device care or use A record review on 02/14/24 at 10:30 AM of Resident # 22's current care plan under interventions reads {Enhanced barrier precautions related to (ESBL) wound care. When dressing/bathing/showering/transferring/personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-13 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, policy review and staff interview the facility failed to administer medications according to the Physicians order. This was true for two of five resident records reviewed for late or missed medication administration. Resident identifiers: #35 and #74. Facility Census: #89. Findings included: On 09/13/23 at 10 AM medication administration record review for the time period of 09/01/23 through 09/12/23 for the following residents found medications to have been administered late according to policy review. According to the facility Medication Administration Policy and Procedure 1. General Procedure (ff. Medications will be administered within the time frame of one hour before up to one hour after time ordered. This deficiency was confirmed with the Administrator on 09/13/23 at 2:30 PM. a) Resident #35 Physician orders missed: Scheduled date: 09/05/23 at 7:00 PM Monitor effectiveness of melatonin as evidenced by resident is free of sleeplessness. Monitor for absence of side effects related to antidepressant medication trazodone as evidenced by resident is free of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-13 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to post up-to-date data for nurse staffing. During the tour for a complaint survey, it was discovered the Daily Staff Posting Report had not been updated on 09/13/23. A current Daily Staff Posting Form must be posted for public access. The deficient practice had the potential to affect more than a limited number of residents and visitors. Facility census: 89. Findings included: a) Staff Postings During an observation on 09/13/23 at 9:15 AM, it was discovered the staff posting for public view had not been updated for 09/13/23. The Daily Staff Posting Form had a date of 09/12/23. An interview with the Nursing Home Administrator on 09/13/23 at 9:15 AM, verified the Daily Staff Posting Report had not been completed by the on coming day shift.
- Potential for harm · E2022-07-13 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on food temperature measurement, resident council meeting interview, and staff interview the facility failed to ensure food served to residents was palatable. This failed practice had the potential to affect more than an isolated number of residents. Facility Census: 80. Findings included: a) Palatability of food During the resident council meeting held on 07/12/22 at 3:00 PM the residents complained the food at the facility needed a lot of work. They indicated it just was not good at all and it really needed improved. On 07/13/22 during the noon time meal the food temperatures of two (2) trays were tested on two (2) separate hallways. The temperatures were obtained by the Certified Dietary Manager (CDM) using his thermometer. The following temperatures were obtained: 200 hall at 12:26 PM on 07/13/22. These were temperatures of pureed food: Pureed Mixed Vegetables: 109 degrees Fahrenheit (F) Pureed Spaghetti: 91 degrees F Pureed Meat Sauce: 101 degrees F Pureed Carrots: 110 degrees F. Pureed Cheesecake: 55 degrees F. -- 300 hall at 12:28 PM on 07/13/22. These were temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-13 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview the facility failed to ensure Resident #53's wishes regarding Cardiopulmonary Resuscitation (CPR), medical interventions at end of life, and medically administered fluids were not changed by the Health Care Surrogate upon Resident #53's incapacity to make medical decisions. This was true for one (1) of one (1) resident reviewed for the care area of advance directives during the Long Term Care Survey Process (LTCSP). Resident Identifier: #53. Facility Census: 80. Findings Included: A) Resident #53 A review of Resident #53's medical record on [DATE] found the following capacity evaluations for Resident #53: -- Capacity evaluations completed on [DATE] and [DATE] both indicated the resident was capable of making his own healthcare decisions. -- Subsequent capacity statements completed on [DATE], [DATE], and [DATE] indicated the resident was not capacitated to make his own health care decisions due to his impaired cognitive status. Further review of the medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-13 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to immediately inform the resident; consult with the resident's physician; and notify, his or her resident representative(s) when there was a significant change in the resident's conditions or clinical complications. This was true for one (1) of two (2) residents reviewed for weight loss. Resident Identifier: Resident # 13. Facility census 80. Findings included: a) Resident # 13 A review of the medical record for Resident # 13 revealed the following. On 06/05/22, Resident #13 weighed 128.4 pounds (lbs) and on 07/04/22, the resident weighed 113.8 pounds which was an 11.37 percent (%) weight loss. Resident # 13's medical record contained a capacity form dated: 04/16/22, that indicated Resident # 13 lacks capacity to make medical decisions. During a brief interview on 07/12/22 at 9:25 AM, the Director of Nursing (DON) was asked if there was any documentation of physician and family notification of a significant weight loss. On 07/12/22 at 11:30 AM, the DON provided a nursing note with an effective date of 07/07/22 at 6:04…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to ensure Resident #62's drug regimen was free from unnecessary psychotropic medications. Resident #62 was administered as needed Haldol an antipsychotic medication on three (3) separate occasions when non pharmacological interventions were not tried to redirect the target behaviors prior the administration of the medication. This was true for one (1) of five (5) residents reviewed for the care area of unnecessary medications during the long term care survey process. Resident Identifier: #62. Facility Census: 80. Findings Included: a) Resident #62 A review of Resident #62's medical record found a physician's order dated 07/06/22 for Haloperidol 2 milligrams Give one (1) tablet by mouth every eight (8) hours as needed for agitation for two (2) weeks. This was an active order at the time of this review. A review of the Medication Administration Record (MAR) for the month of 07/2022 found Resident #62 received this medication on five (5) occasions. On three (3) of those occasions, 07/06/22 at 8:06 PM, 07/07/22 at 8:49 am…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-13 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based observation, policy, and staff interview, the facility failed ensure all multi-dose vials which have been opened or accessed (e.g., needle-punctured) are dated with the initial date they were opened or accessed. This was a random opportunity for discovery and had the potential to affect more than a limited number of newly admitted . Facility census 80. Findings included: a) Policy Facility policy titled, (Named the facility pharmacy used) Pharmacy Policy. effective date: 09/01/20. Certain medications or package types, such as IV solutions, Multiple dose injectable vials, opthalmics, nitroglycerin tablets, blood sugar testing solutions and strips, once opened, require both an open date and expiration date, which may shorter than the manufacture's expiration date to ensure medication purity and potency. b) Medication storage room [ROOM NUMBER] hall. An observation of the medication storage on the 200 hall at 11:41 AM, on 07/13/22, found a house stock Tuber sol injection 5/0.1/ml which did not have a date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Record review and staff interview the facility failed to ensure residents receive timely vaccines and that the medical record includes information/education regarding the benefits and risks of immunization and the administration or the refusal of or medical contraindications to the vaccine. The facility failed to give an Influenza vaccine to Resident #66. This was true for one (1) of three (3) Residents reviewed during the long term care survey process. Resident Identifier: # 66. Facility Census: 80. Findings Included: a) Resident# 66 A review of Resident # 66's medical record found the Influenza vaccine marked as refused in the immunization tab of the chart. A further review of Resident # 66's medical record found no consent or refusal form for the influenza vaccine. On 07/12/22 at 1:23 PM, when asked about Resident # 66's influenza vaccine refusal consent. Infection Preventionist (IP) provided a form labeled Influenza Vaccination Consent Form 2021-2022 dated 3/16/22 and signed by Resident #66's MPOA. IP stated that Resident # 66 did have a consent to have the influenza…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to COMMUNICARE HEALTH — 110 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 3.2 | +0.8 vs chain |
| Health inspection | 4 of 5 | 2.7 | +1.3 vs chain |
| Staffing | 4 of 5 | 2.6 | +1.4 vs chain |
| Quality measures | 4 of 5 | 4.5 | -0.5 vs chain |
The other 109 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 109; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ZENITH HOLDINGS OP CO., LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/14/2023 |
| C.R. STOLTZ FAMILY INVESTMENT COMPANY INC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| C.R. STOLTZ IRREVOCABLE TRUST | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| HEALTH CARE HOLDINGS, LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| I. ROSEDALE FAMILY INVESTMENT COMPANY INC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| I. ROSEDALE IRREVOCABLE TRUST | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| MARANTZ WV HOLDINGS, LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| R.S. WILHEIM IRREVOCABLE TRUST | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| RONALD S WILHEIM 2012 SPOUSAL TRUST | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| ROSEDALE FAMILY INVESTMENT COMPANY, INC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| RRW, LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| S.L. ROSEDALE IRREVOCABLE TRUST | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| WILHEIM FAMILY INVESTMENT COMPANY, INC. | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| ZENITH HEALTHCARE HOLDINGS, LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 04/14/2023 |
| GROVES, DONNA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/14/2023 |
| ROMEO, DOMINIC | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/14/2023 |
| STOLTZ, CHARLES | Individual | CORPORATE OFFICER | — | since 04/14/2023 |
| WILHEIM, RONALD | Individual | CORPORATE OFFICER | — | since 04/14/2023 |
| HIDDEN BROOK MGT CO., LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/14/2023 |
| BOWMAN, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/14/2023 |
| GORE, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/14/2023 |
| ODENTHAL, RICHARD | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 01/20/2026 |
CMS files one row per role, so the 40 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.
15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 90% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.6M paid to related parties — landlords or management companies under common ownership — equal to about 31% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515192. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.