Clay Healthcare Center
1053 Clinic Drive, Ivydale, WV 25113 · For profit - Corporation · 60 certified beds · (304) 286-4204 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $16,149 in federal fines (most recent 2025-05-22)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.1% | 14.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.8% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.6% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 8.8% | 4.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 7.5% | 15.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 28.3% | 27.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 82.7% | 97.6% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 2.5% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.6% | 22.1% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.2% | 13.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.0% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 48.1% | 79.4% | 79.4% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 45 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 35% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.5%CMS range 33.3–56.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 6.9–16.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 8.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 3.3–11.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.84 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 56.7 residents a day — about 94% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.14 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.21 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.56 hrs/resident/day on weekends vs 4.38 on weekdays — 19% thinner on weekends. RN hours go from 0.92 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
34 citations, most serious first. The 11 most serious are shown; the remaining 23 are one tap away and print in full.
- Immediate jeopardy · J2025-05-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and staff interviews, the facility neglected to provide the amount of assistance and supervision needed to prevent a resident from aspiration. On 05/22/25 at 6:00PM, the state agency notified the facility of the finding of past-noncompliance Immediate Jeopardy (IJ) that began on 03/19/25 and ended on 03/24/25. The deficient practices caused actual harm to Resident #16. The facility's neglect of the resident created a case of physical harm. The resident required transfer to the emergency room for evaluation and had to undergo medical testing. Resident identifier: #16. Facility census: 53. Findings included: a) Resident #16 Medical Record Review (MRR) revealed Resident #16 had resided in the facility since 2018. He did not have the capacity to make medical decisions. According to the Minimum Data Set (MDS) the resident's Brief Interview for Mental Status (BIMS) score was 3, indicating cognitive impairment. The resident had diagnoses of Neurocognitive Disorder with Lewy Bodies Disease, Aphasia following cerebrovascular disease, Dysphagia , Major Depressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-22 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and staff interviews, the facility failed to maintain an effective infection control program. Failed to complete hand hygiene after removing gloves and did not re-glove when providing care for a resident who was on enhanced barrier precautions (EBP). In addition, ten (10) Personnel Protection Equipment (PPE) Storage Bins were sitting directly on the hallway floor. Three (3) wheelchairs were found with cracked arm rests and could not be sanitized. A Nurse Aide (NA) did not perform hand hygiene prior to feeding a resident. These failed practices had the potential to affect more than a limited number of residents. Resident identifiers: #15, #16, and #30. Facility census: 53. Findings included: a) Resident #15 On 05/19/25 at 11:35 AM, an observation revealed NA's #64 and #24 performed Foley catheter care for Resident #15. Resident #15 was on EBP for the Foley catheter. NA #64 and #24 completed catheter care per policy and then removed gloves. They did not perform hand hygiene nor put on a new set of gloves as they pulled up the pajama bottoms,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
Based upon record review and staff interview, the facility failed to update the Pre admission Screening and Resident Review (PASARR) when the resident was diagnosed with Major Depressive disorder. This was found to be true for one (1) resident of the four (4) reviewed during the annual survey process. Resident identifier #53. Facility census: 53 Findings included: a) Resident #53 Record review revealed Resident #53 had a diagnosis of Major Depression dated 01/28/25. A new PASARR should have been updated with diagnosis of Major depressive disorder following diagnosis received on 01/28/25 Resident #53 had a Care Plan developed on 01/28/25 for major depressive disorder. The PASARR and resident diagnoses were reviewed with the Director of Social Services on 05/20/25 in the afternoon. She agreed the PASARR should have been updated.
- Potential for harm · Dcited before2025-05-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to have a diagnosis of depression for the order of an antidepressant medication. This was true for one (1) of seventeen (17) residents reviewed during this annual survey process. Resident identifier # 258. Facility census: 53 Findings included: a) Resident #258 The medical record revealed the resident had an order for Duloxetine 60 milligrams (1 capsule by mouth at bedtime) for depression. This order was had an active date of 05/08/25. A review of the Medication Administration Record (MAR) revealed the Duloxetine 60 mg had been discontinued on 05/18/25. A review of the care plan revealed the resident used an antidepressant related to depression. This was dated 05/14/25. A pharmacy review revealed that the physician did not want to attempt a gradual dose reduction on the Duloxetine because the resident had recently started the antidepressant. This finding was reviewed with the Regional Operations Manager on 05/20/25 late in the afternoon.
- Potential for harm · Dcited before2025-05-22 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility was unable to provide evidence that the attending physician reviewed any irregularities identified by the pharmacist and either accepted or rejected the recommendations. This was true for two (2) of five (5) residents reviewed under the Unnecessary Medications pathway in the Long-Term Care Survey Process. Resident identifiers: #30 and #52. Facility census: 53 Findings included: a) Resident #30: On 05/17/25 10:58 AM, during Medication Regimen Review two pharmacist reviews dated 01/24/25 and 02/04/25 were located. The facility could not provide the pharmacist consult report that contained the recommendations they made nor the Physician response to those recommendations. In an interview with the Regional Director of Operations Coordinator (RDOC) on 03/17/2025 at 11:50PM, she stated she was not able to provide the pharmacist recommendations nor the physician response for recommendations dated on 01/20/25, and 02/04/25. b) Resident #52: On 05/19/25 at 12:10PM during review of the Medication Regimen Review for 01/28/25, the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interviews, the facility failed to store food in accordance with professional standards for food service safety. This was a random opportunity for discovery with the ability to affect a multiple number of residents. Facility census: 53. Findings include: a) On 05/13/25 at 9:40AM, during the kitchen initial visit, employee personal items such a purse, keys, and a jacket were observed on a chair in the kitchen pantry room. In an interview with the Corporate District Manager at 9:50AM on 5/13/25, he acknowledged the personal staff items on the chair in the pantry, stating staff had been using this corner for personal items. On 5/14/25 at 3:35PM, during an interview with the Corporate District Manager, he stated personal items were no longer allowed to be stored in the kitchen pantry room.
- Potential for harm · D2025-05-22 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interviews, the facility failed to ensure disposal of garbage and refuse was properly contained in the kitchen pantry and in dumpsters with lids closed or covered. This was a random opportunity for discovery with the possibility of affecting multiple residents. Facility census: 53. Findings included: a) On 05/13/25 at 9:30 AM, it was observed in the dish room that a trash receptacle lid at the hand washing station was blocked by a box sitting on top. This blocked staff's ability to dry hands without contamination. In an interview with The Corporate District Manager on 05/13/25 at 9:32AM, he acknowledged the box sitting on the top of the trash receptacle was blocking the ability to dry hands without contamination and removed the box stating it should not have been there. On 05/13/25 at approximately 10:35 AM, it was observed that the dumpster lid was left open while not in use. During an interview on 05/13/25 at 10:40 AM, with the Assistant Director of Nursing (ADON), she acknowledged the dumpster lid was not in use but the lid was left open.
- Potential for harm · Dcited before2025-05-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon record review, staff interview and resident interviews, the facility failed to maintain an accurate medical record. This was found to be true for two (2) of seventeen (17) records reviewed during the annual survey process. Resident identifiers: #50 and #51. Facility census: 53 Findings included: a) Resident #50 A Bed safety evaluation completed on 05/02/25, marked no for floor mats. Resident #50 ' s orders and care plan have one floor mat documented on the right side of bed. A visual observation of the resident's room on 05/22/25 during the morning hours, found a floor mat on the right side of the bed. The floor mat intervention was implemented following a post fall of the resident on 04/28/25, according to the resident's care plan. This was reviewed with the Regional Operations Manager on 05/20/25 in the afternoon, who said she would check into it. b) Resident #51 West Virginia POST form was completed on 02/14/25 for Resident #51. Resident's gender was identified as a Female. MDS screening upon admission, under Section A Demographics, showed the resident was a male. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews, the facility failed to ensure the call system was accessible to residents while in their bed or other sleeping accommodations within the resident's room. This was a random opportunity for discovery. Resident identifier: #19. Facility census: 53. Findings include: a) Resident #19 During facility entrance on 05/13/25 at 2:03 PM, an observation in room [ROOM NUMBER] revealed Resident #19 was sitting up on the side of her bed. She asked for assistance to find her call button. She stated she needed to get some help for her roommate. Upon checking around, the call button was found on the floor under the bed and out of the resident's reach. On 05/13/25 at 2:13PM, in an interview with CNA #24 she acknowledged the call button was not within reach of the resident and stated that sometimes residents knock them off the bed. She then placed the call button back on the bed without securing it. On 5/13/25 at 2:30PM during an interview with the DON, she acknowledged she had been made…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-01 · tag F0756 — failed to review each resident's drug regimen — widespreadEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, medical record review and staff interview, the pharmacist failed to identify an incomplete order for risperidone (atypical antipsychotic with no indication for use). In addition the Medication Regimen Review (MRR) policy lacks specific time frames for the different steps in the review process. This is true for one (1) of five (5) reviewed for unnecessary medications. The policy has the potential to affect all residents in the facility. Resident identifier: #36. Facility census: 55. Findings included: a) MRR Policy The facility's MRR policy # NS 1218-01 lacks time frames for the different steps in the process when an irregularity is identified. The policy was reviewed with the Regional Director of Clinical Operations (RDCO) #105 during an interview on 11/01/23 at 12:34 PM. The RDCO confirmed the policy lacks time frames for the different steps in the review process. b) Resident (R) #36 Review of the physician orders on 11/01/23, revealed the following order written on 01/17/23: Risperidone oral tablet 1 milligram (mg). Give 1 mg by mouth two times a day. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-01 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the pharmacy services agreement, medical record review and staff interview, the facility failed to ensure routine and emergency medications were available to meet the residents' needs. Paxlovid was not available to treat a Covid positive resident and Tylenol with Codeine was not available to treat a resident's pain after a fall. This is true for one (1) of one (1) reviewed for Covid and one (1) of three (3) residents reviewed for falls. Resident identifiers: R#43 and R#2. Facility census: 55. Findings included: a) Resident (R) #43 A review of the medical record on 10/31/23, found R #43 was Covid positive on 10/27/23. The Nurse Practitioner (NP) prescribed Paxlovid. The order written on 10/27/23 stated: Paxlovid 300/100 oral therapy Pack 20 x 150 milligrams (mg) and 10 x 200 mg. Give one dose by mouth two times a day for Covid 19 for 5 Administrations. Give 300 mg nirmatrelvir and 100 mg ritonavir with each dose. The medication administration record (MAR) is coded with a 9 for administration on 10/27/23 at 9:00 PM and 10/28/23 at 9:00 PM. The code 9 refers the reader to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 23 citations
- Potential for harm · D2023-11-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure call lights were within reach for residents who had the ability to utilize them to request help. This was true for one (1) of two (2) residents reviewed under the environment pathway. Resident identifier: #16. Facility census: 55. Findings included: a) Resident #16 a) An observation on 10/30/23 at 1:20 PM of Resident #16 revealed the call light was a touch light call pad and was not in reach of Resident #16. The resident was lying in bed. The touch pad call light was on the nightstand. During an observation, on 10/30/23 at 3:30 PM, Resident #16 revealed the call light was not in reach of resident that was lying in bed. The touch pad call light was on the nightstand. During a review, on 10/31/23 at 9:00 AM, of Resident #16's care plan revealed the resident required assistance with activities of daily living (ADLs). The care plan mentioned the resident had a Cognitive Deficit and the care plan indicated the staff needed to place the call light within reach. Observation, on 10/31/23 at 1:30 PM, revealed the call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to respect residents' right to personal privacy and confidentiality of the medical record. This was a random opportunity for discovery. The failed practice was true for three (3) of 18 sample residents. Resident identifiers: #254, #38, and #34. Facility census: 55. Findings included: a) Resident #254 An in-room observation, on 11/01/23 at 12:29 PM, revealed a print pink sheet of paper pinned to Resident #254's board. The paper had writing on it in a landscape format which read, [Name of Hospice Care Agency] for body mind and spirit. The paper form went on to outline, [First Name of hospice agency staff] will visit me on: and then had a notation that Resident #254 would be visited on 11/01/23 from 11:00 AM - 1:00 PM and would receive social visit, would receive a bed bath, hair would be washed, and clothes would be organized. Additionally, it was noted that Resident #254 would be visited on 11/03/23 sometime between the hours of 11:00 - 3:00 PM. During an interview on 11/01/23 at 1:02 PM, the Administrator confirmed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and staff interview, the facility failed to honor the resident's right to a safe, clean, comfortable, and homelike environment. The facility failed to ensure a wall in a resident room was in good repair. Room identifier: 117. Resident identifier: #255. Facility census: 55. Findings included: a) room [ROOM NUMBER] / Resident #255 On 10/30/23 at 1:21 PM observation revealed the wall behind Resident #244's bed was in disrepair. There was an approximate 4 x 2 rectangular scrape/scratch as well as an approximate 2 x 2 rectangular scrape/scratch immediately noticeable to the right of Resident #255's bed. Additionally, there was an approximate 7- 8 scrape/scratch close to the baseboard on the right side of resident's bed. The scrapes had removed the wall paint and left the white drywall exposed. To the left of Resident #255's headboard, there were four (4) round, circular scrapes/scratches approximately the size of a pencil. During an interview, on 10/31/23 at 9:15 AM, the Social Worker confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, record review, and staff interview, the facility failed to ensure that all alleged violations involving abuse were reported. This was true for one (1) of (2) residents reviewed under the abuse pathway. Resident identifier: #19 . Facility census: 55. Findings included: a) Resident #19 Record review, on 11/01/23 at 9:00 AM, of Resident #19's nursing progress note written on 10/06/23 by the Assistant Director of Nursing (ADON) revealed Resident #19 had filed a grievance. The note read: Resident filed a grievance stating a gray-haired nurse was rude to her. The ADON went on to question the resident further about this. When the ADON asked about the Gray-haired nurse, Resident #19 said, You leave her alone. This person is a Nurse Aide (NA) who provides her care. The ADON investigated further and talked with staff on the floor. All staff stated that the resident gets upset when they attempt to empty the catheter bag. She prefers to empty it herself into the trash. All staff stated that they are not hateful to her, but she gets agitated when anyone attempts to help…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to complete a new PASARR (Pre-admission Screening) with a new diagnosis. This is true for one )1) of one (1) reviewed for PASARR. Resident identifier: #36. Facility census: 55. Findings included: a) Resident (R) #36 Review of the medical record on 10/30/23 revealed R #36 was diagnosed with schizophrenia in 2023. The annual Minimum Data Assessment with an Assessment Reference Date of 08/03/23 was coded as yes under section I 6000 acknowledging the diagnosis of schizophrenia under the psychiatric/mood disorder. The most recent PASARR dated 10/18/22 was marked as none for mental illness including schizophrenia under section 30. During an interview on 11/01/23 at 8:00 AM, Social Worker #70 confirmed R#36's most recent PASARR is dated 10/18/22. At 8:30 AM on 11/01/23, Regional Director of Clinical Services (RDCS) #100 reported R#2's diagnosis of schizophrenia was dated 1/23/23. The RDCS confirmed the PASARR should have been completed after the new diagnosis of schizophrenia. .
- Potential for harm · Dcited before2023-11-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure each resident had a person-centered comprehensive care plan, developed and implemented, with specific interventions of care to address the resident's medical, physical, mental, and psychosocial needs for three (3) of 18 sample residents reviewed. Resident #28's and Resident #104's care plan failed to address specific non-pharmacological approaches to anxiety. Resident #34's care plan failed to have specific Hospice approaches addressed. Resident identifiers: Resident #34, #104 and #28. Facility census: 55. Findings included: a) Resident #28 A record review, for Resident #28, on 11/01/23, revealed a care plan focus area of anxiety medications related to anxiety, with an intervention to encourage the resident to voice feelings and discuss coping skills A discussion of coping skills did not provide for specific direction for staff to assist the resident to alleviate the anxiety. An interview, with the Director of Nursing (DON), on 11/01/23 at 9:13 AM, confirmed the interventions were not written in a manner that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-01 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to revise a resident's comprehensive care plan based on an identified change in the residents care that was no longer applicable to the plan of care for one (1) of 18 sampled residents reviewed. Resident #28 no longer was receiving oxygen therapy, however, the focus problem with goals and approaches were continued to be included on the the current care plan. Resident identifier: Resident #28. Census: 55. Findings included: a) Resident #28 A record review, on 11/01/23 found current orders contained no order for oxygen therapy. Further review of the record showed the resident had received oxygen therapy, however, the order for oxygen had been discontinued on 09/16/23. A review of the current care plan revision, that was dated 10/12/23, showed a focus area of oxygen therapy with oxygen to be provided at two (2) Liters per minute remained on the care care plan. An interview with the Director of Nursing ( DON), on 11/01/23 at 9:13 AM, confirmed after review of the orders, the order had been discontinued on 09/16/23 and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and staff interview, the facility failed to provide an activity program that meet the interests of and support the physical, mental, and psychosocial well-being of each resident. This was found true for two (2) of (18) residents reviewed during the long-term care survey process. Resident identifiers: #8 and #19. Facility census: 55. Findings included: a) Resident #8 An observation on 10/30/23 at 2:00 PM revealed no stimulation on in Resident #8's room. Resident #8 was fidgeting in bed and repeating staff that was in the hallway. An observation on 10/30/23 at 3:00 PM revealed no stimulation on in Resident #8's room. Resident #8 was lying in bed gripping her blanket. An observation on 10/31/23 at 7:45 AM revealed Resident #8 was in the dining room for morning activities. Resident #8 was placed with her back to everyone else in the room. An observation on 10/31/23 at 8:40 AM Resident #8 was in dining room for scheduled coffee and news activity. The resident was placed with her back to the activity and was not served a drink at this time. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure each resident's drug regimen was free from unnecessary drugs. A resident was given an antibiotic without adequate indications for its use. This was true for one (1) of two (2) residents reviewed under the antibiotic pathway. Resident identifier: #9. Facility census: 55. Findings included: a) Resident #9 A record review, completed on 10/31/23 at 1:14 PM, revealed the following physician order: Cephalexin Oral Tablet 500 MG (Cephalexin) Give 500 mg by mouth two times a day for infection/ for 7 Days UTI Order Date: 10/24/23 Review of the Medication Administration Record indicated Resident #9 began taking the medication on 10/24/23 and finished on the 10/30/23. Further medical review revealed the following details: -LPN #37 documented, on 10/23/23 at 10:51 AM, Resident #9 was not eating, having periods of lethargy, and a mental status change. At that time the Nurse Practitioner ordered resident to be sent to the emergency room for evaluation and treatment. -On 10/23/2023 at 6:16 PM, the Assistant Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview, the facility failed to ensure an order for a psychotropic medication included an indication for use. This is true for one (1) of five (5) residents reviewed for medications. Resident identifier: #36. Facility census: 55. Findings include: a) Resident #36 Review of the physician orders on 11/01/23, revealed the following order written on 01/17/23: Risperidone oral tablet 1 milligram (mg). Give 1 mg by mouth two times a day. The order lacked an indication/diagnosis for use or administration. On 11/01/23 at 11:51 AM the Regional Director of Clinical Operations (RDCO) #100 confirmed the Risperidone order for R#36 lacked a diagnosis or indication for administration.
- Potential for harm · D2023-11-01 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on contract review, record review and staff interview, the facility failed to ensure radiology services were available to meet a resident's needs. This is true for one (1) of three (3) residents reviewed for falls. Resident identifier: #2. Facility census: 55. Findings included: a) Resident #2 The (Name of company) portable services agreement dated 04/01/23 states the company agrees to provide portable x-ray services 24 hours a day, seven days a week for STAT emergency requests. A review of the medical record on 10/31/23 found Resident #2 experienced a fall on 10/07/23. A telehealth note written by the Nurse Practitioner on 10/07/23 at 4:55 PM stated resident was now complaining of right hip pain. A STAT x-ray of the hip was ordered and pending. On 10/08/23 at 9:27 AM, telehealth physician assistant wrote .X-rays were ordered however, they will not be done until tomorrow . R#2 was reporting a pain level of 9/10. The resident was sent to the emergency room per family request. The above findings were reviewed with the facility Administrator on 11/01/23 at 09:00 AM. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-01 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure complete and accurate medical records. Physician Orders for Scope of Treatment (POST) forms were incomplete and/or inaccurate for one (1) of 18 records reviewed for accurate POST forms. Additionally, two (2) nurses signed off the administration of a medication which was not available in the facility. This was true for two (2) of five (5) scheduled medication times. Resident identifiers: #47 and #43. Facility census: 55 Findings included: a) Resident #47 Review of Resident #47's Physician Orders for Scope of Treatment (POST) form showed that verbal consent was obtained from the resident's representative on 07/06/23. However, the resident representative's actual signature was never obtained. The 2021 POST form guidance titled, Using the POST Form: Guidance for Health Care Professionals states, The patient (or incapacitated patient's MPOA [medical power of attorney] representative or health care surrogate) must sign and date this section for the form to be legally valid. If the incapacitated patient's MPOA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure a resident's antibiotic was the appropriate one for the infection it was being used to treat. A resident was given an antibiotic without adequate indications for its use. This was true for one (1) of two (2) residents reviewed under the antibiotic pathway. Resident identifier: #9. Facility census: 55. Findings included: a) Resident #9 A record review, completed on 10/31/23 at 1:14 PM, revealed the following physician order: Cephalexin Oral Tablet 500 MG (Cephalexin) Give 500 mg by mouth two times a day for infection/ for 7 Days UTI Order Date: 10/24/23 Review of the Medication Administration Record indicated Resident #9 began taking the medication on 10/24/23 and finished on the 10/30/23. Further medical review revealed the following details: -LPN #37 documented, on 10/23/23 at 10:51 AM, Resident #9 was not eating, having periods of lethargy, and a mental status change. At that time the Nurse Practitioner ordered resident to be sent to the emergency room for evaluation and treatment. -On 10/23/2023 at 6:16 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure residents who required respiratory care, was provided that care in accordance with professional standards of practice. Orders for oxygen flow rates did not include a specific rate for providing oxygen to the resident. This was true for four (4) of five (5) residents reviewed for oxygen therapy during the Long-term survey process (LTCSP). Resident identifiers: Residents #21,#9, #101, and #8. Census: 52. Findings included: a) Resident #9 A review of the medical record for Resident #9, noted an order for oxygen and included the direction that staff may titrate oxygen from 2-4 Liters per min ( L/min )via nasal cannula (NC) to maintain an oxygen saturation (O2Sa) of 90% or greater. The order did not contain a specific flow rate of oxygen to administer to Resident #9. b) Resident #21 A review of the medical record for Resident #21, noted an order for oxygen and included the direction that staff may titrate oxygen from 2-4 L/min via NC to maintain an O2Sa of 90% or greater. The order did not contain a specific flow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-29 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on anonymous resident and family interviews, anonymous staff interviews, feedback in the Resident Council meeting, review of staffing sheets, review of the facility assessment, and staff interview, the facility failed to ensure sufficient qualified nursing staff were available at all times to provide nursing and related services to meet the residents' needs safely and in a manner that promoted resident rights and physical, mental, and psychosocial well-being. Facility census: 52 Findings included: a) Anonymous Resident and Family Interviews On 06/27/22 at 1:21 PM, an anonymous resident interview was completed. The resident stated the staff members were slow on answering lights because of low staffing. On 06/27/22 at 1:33 PM, an anonymous family interview was completed. The family member stated, There is not enough staff. One Sunday they only had 3 aides for the entire building. Staffing has gotten progressively worse over the last 6 months. Residents don't get to the bathroom in time. Some don't receive feeding assistance. Staff will say they need to find someone once…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-29 · tag F0868 — patternHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, and staff interview , the facility failed to have the required members attend the Quality Assessment and Assurance (QAA) meetings at least quarterly. The facility failed to ensure the Medical Director or designee attended the QAA meetings at least on a quarterly basis. This practice had the potential to affect more than a limited number of residents. Facility census: 52. Findings included: Sign in sheets for QAA meetings were reviewed from July 2021 through June 2022. The sign in sheets for the meetings showed no attendance, by signature, of the Medical Director or designee for the quarter for July through September 2021 and no attendance by signature of the Medical Director or designee for the quarter of April through June 2022. An interview on 06/29/22 at 1:21 PM, with the Administrator and Registered Nurse (RN) #75, revealed after the Administrator had reviewed the minutes for the months where no signatures were found for the Medical Director attendance. There was no verification in the minutes for those meetings the Medical Director was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-29 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, staff and resident interview, the facility failed to provide care that promoted dignity for Resident #16. During a random opportunity for discovery, a sign was observed above a resident's bed noting the resident had an incontinent appliance. Resident identifier: Resident #16. Facility census: 52 Findings included: a) Resident #16 An observation, on 06/27/22 at 12:55 PM, revealed a sign over Resident #16's bed, attached to the overhead light, that read white briefs. During an interview with Resident #16 at this time, confirmed she did not know why a sign like that would be over her bed and preferred something like that to not be there. A staff interview on 06/28/22 at 1:30 PM, with Registered Nurse #5 (RN #5) verified there was a sign above the bed of Resident #16. RN #5 stated that the sign noting the need for Resident #16 to have white briefs was a dignity issue and removed the sign from the light where the sign was located. .
- Potential for harm · Dcited before2022-06-29 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to have a Preadmission Screening and Resident Review (PASARR) Level II evaluation completed on a resident living in the facility. Resident identifier: #43. Facility census: 52. Preadmission Screening and Resident Review (PASARR) is a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care. PASARR requires that 1) all applicants to a Medicaid-certified nursing facility be evaluated for serious mental disorder and/or intellectual disability; 2) be offered the most appropriate setting for their needs (in the community, a nursing facility, or acute care setting); and 3) receive the services they need in those settings. Regulations governing PASARR are found at 42 CFR 483.100-483.138. The PASARR process requires that all applicants to Medicaid-certified nursing facilities be screened for possible serious mental disorders (MD), intellectual disabilities (ID) and related conditions. This initial screening is referred to as Level I identification of individuals with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to initiate a care plan for recent treatment with psychologist. This was a random opportunity for discovery. Resident identifier: #19. Facility census 52. Findings included: a) Resident #19 On 6/28/22 at 4:00 PM a review of residents consultation reports Resident #19 had been seen by (name of psychiatric group) on 06/20/22 with a diagnosis of Adjustment Disorder and made the following recommendations: - work on transferring resident to a facility closer to home - resident practices prayer at certain times of the day. These times should be posted in order to reduce interruptions. - Resident likes to be included in decision making. - See next visit. Care Plan was not initiated in regards to psychologist visit and treatment with recommendations. On 6/29/22 at 3:00 PM, an interview with Registered Nurse (RN) #71 and Registered Nurse Assessment Coordinator (RNAC) #40 were asked if a care plan was initiated for Resident #19 regarding the psychologist recommendations. After looking at the records RNAC #40 stated, I did not even…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to revise a care plan in a timely manner. This was true for one (1) of 20 sample residents. Resident identifier: #19. Facility census 52. Findings included: a) Resident #19 On 06/28/22 at 7:00 PM, a review of residents care plan and orders found resident had an anti-anxiety medication, Ativan care planned. In review of current and discontinued orders for Resident #19 found no order for Ativan. On 6/29/22 at 12:25 PM, interview with Registered Nurse (RN) #71 why resident has a care plan for Ativan that she is not currently receiving. RN #71 reviewed residents care plan and orders and stated, I do not know why there would be a care plan in place if she was not receiving Ativan. RN #71 also looked at discontinued orders as well and found no Ativan order. On 6/29/22 at 12:45 PM, an interview with the Registered Nurse Assessment Coordinator (RNAC) #40 stated I need to look under completed orders which resident was only on Ativan for 14 days when newly admitted in April 2022 . RNAC #40 stated, no, care plan was not revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records and staff interview, the facility failed to provide necessary treatment services, consistent with professional standards of clinical practice by not administering an antibiotic medication as ordered by a physician. This was true for one (1) of 20 residents reviewed in the annual long-term care survey process. Resident identifier: #28. Facility census: 52. Findings included: a) Resident #28 During an interview, on 06/27/22 at 3:09 PM, Resident #28 stated she had just gotten over a urinary tract infection (UTI). A record review was completed on 06/28/22 at 10:43 AM. The record review demonstrated that Resident #28 had a physician order, dated 06/08/22, which read, Cephalexin Tablet 250 mg. Give 500 mg by mouth two times a day for UTI for 19 Administrations. Review of the June 2022 medication administration record (MAR) revealed the facility failed to administer a dose of the antibiotic on the evening of 06/14/22. This resulted in Resident receiving the antibiotic 18 times instead of the 19 doses ordered by her attending physician. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to obtain accurate weights and verify weights as needed. This was true for one (1) of 20 residents sampled during the annual long-term care survey process. Resident identifier: #49. Facility census: 52. Findings included: a) Resident #49 On 06/27/22 at 2:07 PM, a brief electronic medical record review revealed Resident #49 had experienced weight loss. Resident #49's weights were: -167.1 lbs taken on 06/07/22 via a mechanical lift (initial weight upon admission) -165.2 lbs. taken on 06/25/22 via mechanical lift -132.5 lbs. taken on 06/26/22 via mechanical lift -134.4 lbs. taken on 06/27/22 standing The facility's Nursing Policy, with an effective date of 11/18/2019, entitled: Weighing and Measuring the Resident gave the following directives: --Report any significant weight loss/weight gain. --Reweigh if the weight increases or decreases by 5 pounds During an interview on 06/28/22 at 2:47 PM, the Director of Nursing (DON) explained it was the facility's belief that the original weights taken with the mechanical lift may…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-29 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to provide treatment / to intervene and seek psychologist consult in a timely fashion. This is true for one (1) of 20 residents reviewed in sample. Resident identifier: #19. Facility Census 52. Findings included: a) Resident #19 During an interview on 06/28/22 at 9:24 AM, Resident #19 was very displeased with the facility, Resident #19 stated, Prior to coming to the facility a representative from Clay Center came to speak with me telling me that a facility would be found for her to be close to home. Resident #19 stated, I did not realize it was going to be Clay Center so far from [NAME] and not close to my home. My husband and son both work and then drive 100 miles round trip to come and visit me. Resident #19 stated, I was promised a private room and that did not happen until just recently, promised to be placed in a facility close to home and that did not happen. Resident #19 also stated, The staff at Clay Center and therapy are not always the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$16,149 in federal fines across 1 penalty.
- $16,149 — penalty dated 2025-05-22
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to COMMUNICARE HEALTH — 110 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.2 | -0.2 vs chain |
| Health inspection | 2 of 5 | 2.7 | -0.7 vs chain |
| Staffing | 4 of 5 | 2.6 | +1.4 vs chain |
| Quality measures | 5 of 5 | 4.5 | +0.5 vs chain |
The other 109 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 109; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| WV AMFM OP CO., LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/14/2023 |
| ROMEO, DOMINIC | Individual | CORPORATE OFFICER | — | since 04/14/2023 |
| STOLTZ, CHARLES | Individual | CORPORATE OFFICER | — | since 04/14/2023 |
| WILHEIM, RONALD | Individual | CORPORATE OFFICER | — | since 04/14/2023 |
| CLINIC MGT CO., LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/14/2023 |
| GROVES, DONNA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/14/2023 |
| JACKSON, JEANETTE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/11/2025 |
| LANE-GAYDOS, MICHELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/11/2025 |
| ODENTHAL, RICHARD | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 10/21/2025 |
| I. ROSEDALE IRREVOCABLE TRUST | Organization | ADP OF THE SNF | — | since 10/21/2025 |
| RONALD S WILHEIM 2012 SPOUSAL TRUST | Organization | ADP OF THE SNF | — | since 10/21/2025 |
| ROSEDALE FAMILY INVESTMENT COMPANY, INC | Organization | ADP OF THE SNF | — | since 10/21/2025 |
| RRW, LLC | Organization | ADP OF THE SNF | — | since 10/21/2025 |
CMS files one row per role, so the 16 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $617K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515142. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.