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Seneca Trail Healthcare Center

1115 Maplewood Avenue, Lewisburg, WV 24901 · For profit - Corporation · 80 certified beds · (304) 645-3076 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0610) — cited Sep 20231 immediate-jeopardy citation$9,949 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0610), cited Sep 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $9,949 in federal fines (most recent 2023-09-28)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 31% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
200 Maplewood Ave, Ronceverte, WV 24970 · (304) 647-1102 · Call to confirm hours
Pharmacy
1322 Maplewood Ave · (304) 647-5121 · Call to confirm hours
Grocery
Kroger0.5 mi
178 Red Oaks Shopping Ctr · (304) 645-7411 · Call to confirm hours
Park
Grandview Rd. · Typically dawn to dusk
Place of worship
9232 Seneca Trail S · (304) 645-3533

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.8%14.7%15.4%better
Long-stay residents who lose too much weight7.6%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.5%1.6%2.0%better
Long-stay residents with depressive symptoms3.6%7.6%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury5.2%4.4%3.3%worse
Long-stay residents whose ability to walk worsened14.2%15.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication33.7%27.0%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%97.6%95.3%typical
Long-stay residents with pressure ulcers1.1%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control20.7%22.1%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table0.9%13.4%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.0%1.4%better
Short-stay residents given the seasonal flu vaccine94.1%79.4%79.4%better
Short-stay residents rehospitalized after admission12.7%22.5%22.6%better
Short-stay residents with an outpatient ER visit11.8%11.3%12.0%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 94 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.0%U.S. median 51.5%
Got home and stayed home
12.6%U.S. median 10.7%
Went back to hospital
59.1%U.S. median 56.6%
Met the expected recovery
0.34U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 59.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 22 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 57% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.0%CMS range 30.4–47.151.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.6%CMS range 9.0–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge54.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 4.3–15.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.251.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.82
RN hours/ resident / day
0.98
LPN hours/ resident / day
1.57
Aide hours/ resident / day
3.37
Total nurse hours/ resident / day
0.44
RN hoursweekends
40.3%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 80 beds and averages 77.6 residents a day — about 97% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.82 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.57 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.82 hrs/resident/day on weekends vs 3.60 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.97 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2026-03-19)
9
at the previous standard inspection (2024-09-10)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 11 most serious are shown; the remaining 27 are one tap away and print in full.

  • Immediate jeopardy · L2023-09-28 · tag F0610 — failed to investigate and act on abuse reports — widespread
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, and staff interview the facility failed to promptly investigate an alleged violation of verbal abuse and mistreatment and failed to prevent further potential neglect and mistreatment while the investigation is in progress. This had the potential to affect all residents at the facility. Resident identifier: #9. Facility census 76. The facility was first notified of the Immediate Jeopardy (IJ) on 09/27/23 at 4:33 PM. The State Agency (SA) received the Plan of Correction (POC) at 5:56 PM on 09/27/23. The SA accepted this POC at 5:59 PM on 09/27/23. The following is the facility's POC typed as written: Abatement Plan F610. On 09/28/23 the Nursing Home Administrator and the Director of Nursing implemented the following plan: Plan of correction accepted on 09/27/23 at 5:59 PM 1. (named Nurse Aide (NA) #80 by name) was immediately removed from the floor upon notification at 2:30 PM on 9/27/23 and suspended pending investigation. This incident was immediately reported on 9/27/23 at 3:00 PM to OHFLAC, APS, Ombudsman and Nurse Aide Registry by the Social Worker.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-19 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to honor residents' rights to maintain respect and dignity. For Resident #29, the facility failed to ensure the resident's indwelling catheter urine collection bag was covered for privacy. This was true for one (1) of three (3) residents reviewed for the care area of urinary catheter. For Resident #57, the facility failed to ensure the resident received his meal drink when the other residents received their drinks. This was true for one (1) of eight (8) residents observed in the first floor dining room. For Resident #49, the facility failed to ensure the resident was not exposed to a staff member complaining about her job caring for residents. This was true for one (1) of two (2) residents reviewed for the care area of dignity. Resident Identifiers: #29, #57, and #49. Facility census: 78.Findings included:a) Resident #49 The facility's policy titled Catheter Care, with no dates of implementation or revision given, gave no guidance regarding privacy covers for urine collection bags for indwelling urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-19 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to ensure activities of daily living were completed for dependent residents. This was true for two (2) of four (4) residents reviewed under the care area of activities of daily living throughout the Long-Term Care Survey Process. Resident Identifiers: #88 and #57. Facility Census: 79.Findings Included: a) Resident #88 On 03/19/2026 at 11:15 AM, a record review was completed for Resident #88. The documentation for 01/2025 and 02/2025 found showers and bed baths were not provided for Resident #88. The following dates show the length of time the resident did not receive showers or bed baths: --01/11/25-01/18/25 seven (7) days --02/12/25-02/22/25 10 days On 03/19/26 at 12:25 PM, the Director of Nursing (DON) confirmed showers and bed baths were not provided to the resident during the above-mentioned timeframes. b) Resident #57 On 03/16/2026 at 2:44 PM, it was observed that Resident #57 had long fingernails on both hands which also had limited range of motion (ROM). An interview with Occupational Therapist (OT)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-19 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, and staff interview, the facility failed to ensure palatable food. The baked potatoes for the noon meal on 03/18/26 were not thoroughly cooked. This was a random opportunity for discovery that had the potential to affect more than a limited number of residents. Resident Identifiers: #18, #15, #60, #13, #4, #38, #74, #20, #40, #9, #73, #22, #37, #68, #66, and #10. Facility Census: 78.Findings included:a) Second Floor Dining Observation On 03/18/2026 at 12:25 PM, Resident #18 and Resident #15 were observed dining in their room. The residents stated the baked potatoes that were served to them were not thoroughly cooked and were too hard for them to eat. Resident #15 stated she was unable to eat the baked potato due to her dentures. Both residents demonstrated the potatoes were not thoroughly cooked by sticking their forks in them. The forks did not easily go into the potatoes. The residents stated the potato had been cut in half in the kitchen. On 03/18/26 at 12:27 PM, Resident #60, who was also dining in her room, stated her potato was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review the facility failed to properly store food in accordance with professional standards of practice.This had the potential to affect more than a limited number of residents in the facility. Facility census 79. Findings included: Cold Storage PolicyOn 03/17/26 at 3:30 PM a review facility policy labeled HCSG Policy 019, Food Storage: Cold Foods. Procedures, number 5 stated, All foods will be stored wrapped or in covered containers, labeled and dated, and arranged in a manner to prevent cross contamination.a) Initial Tour of KitchenDuring initial kitchen visit, on 03/16/26 at 11:45 AM, the kitchen account manager acknowledged one (1) opened box of frozen omelets and one (1) opened box frozen biscuits with the inner plastic unsealed and left open to air.In an interview with the kitchen account manager on 03/16/26 at 11:50 AM, she acknowledged the frozen omelets and biscuits was left open to air after breakfast prep.b) Second Visit to KitchenOn 03/17/2026 at 11:30 AM, during the second Kitchen visit, the Dietary District Manager #117…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-19 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure complete and accurate medical records in the areas of pneumococcal vaccination consents for four (4) of five (5) residents reviewed for immunizations. Additionally, the facility failed to ensure complete and accurate medical records in the areas of medication administration records (MARs), medication and supplement orders, and skin assessments for three (3) of 25 residents reviewed during the Long-Term Care Survey Process. Resident Identifiers: #47, #9, #83, #2, #6, #5, and #27. Facility Census: 78. Findings included:a) Pneumococcal vaccination consents - Residents #47, #9, #83, and #2 Review of the facility's policy titled, Resident Pneumococcal Vaccines, with effective date 03/01/17 and most recent revision date 06/15/23, stated residents who had not received any pneumococcal vaccines would be offered pneumococcal conjugate vaccine (PCV) 20. According to the Centers for Disease Control and Prevention (CDC), the Advisory Counsel for Immunization Practices began recommending the PCV20 vaccination in 2024.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Transmission based precautions were not followed. A nebulizer mask was not stored in an appropriate sanitary manner. Food was not served in a sanitary manner. Additionally, wheelchairs had holes, cracks, and exposed padding which made the wheelchairs unable to be thoroughly cleaned. These were random opportunities for discovery. Resident Identifiers: #29, #14, #23, #62, #68, #51, #66, and #14. Facility census: 79 a) Resident #29 The facility's policy titled Standard Precautions and Transmission Based Precautions, with no implementation or revision dates given, stated staff would utilize the proper personal protective equipment (PPE) upon entering the room before contacting the resident or environment for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, record review, and staff interview, the facility failed to honor a resident's choice about the schedule that was important to them, such as when the resident preferred to have a shower. This was true a random opportunity for discovery. Resident identifier: #49. Census: 79.Findings included: a) Resident #49 During an entrance interview, on Monday, 03/16/26 at 10:49 AM, Resident #49 stated staff told her she couldn't get her shower because State was in the building. She further stated that her husband visited daily, arrived around 4:00 PM - 5:00 PM, and she has repeatedly asked staff not to offer her to shower during her time with him, but they continued to do so. In an interview with Resident #49 at 1:45 PM on 03/19/26, she was in good spirits and stated she was excited and waiting for staff to take her for her shower.A record review, completed on 03/16/26, found that staff had documented Resident #49 had refused her shower at 17:59 PM. Further record review, completed on 03/19/26 at 9:00 AM, found the following showers were also documented as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, resident interview, and staff interview, the facility failed to ensure staff documented verbal grievances from residents and share the information with the grievance officer in order to ensure prompt efforts to resolve a grievance. This was true for one (1) of three (3) residents sampled for missing personal property throughout the Long-Term Care Survey Process. Resident identifier: 77. Census: 79.Findings included:a) Resident #77 Review of the facility's policy titled Resident Grievance revealed the following details:-Under Procedure: Upon admission and periodically throughout their stay, the facility will inform all residents of their right to file a grievance orally, in writing, or anonymously, about the care provided to or the treatment of any resident residing at the facility.-Under Preventing Ongoing Violations: Upon receipt of an oral, written or anonymous grievance submitted by a resident or other individual involved in resident care, the Grievance Official will take immediate action to prevent further potential violations of any resident right while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, resident interview, observation, and staff interview, the facility failed to identify a resident's statement as an allegation of verbal abuse and report it to the appropriate state agencies according to state law. This was true of one (1) of two (2) residents sampled for abuse throughout the Long-Term Care Survey Process. Resident identifier: #49. Census: 79.Findings included:a) Resident #49 Review of the facility policy titled [NAME] Virginia Abuse, Neglect, and Misappropriation revealed:-The policy defined mental abuse as the use of verbal or nonverbal conduct which causes or has the potential to cause the resident to experience humiliation, intimidation, fear, shame, agitation, or degradation. -Under Section V, Investigation of Incidents, the policy stated:An event may not be perceived by staff to constitute resident abuse neglect or misappropriation of resident property; however, if a resident, family member or visitor perceives an event to be abuse, neglect or misappropriation, the facility must report the event.In the event a situation is identified as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to ensure all diagnoses were included on the Pre-admission Screening and Resident Review (PASARR) for Resident #10. This was true for one (1) of five (5) residents reviewed under the care area of unnecessary medications. Resident Identifier: #10. Facility Census: 79. Findings Included: a) Resident #10 On 03/16/2026 at 3:59 PM, a review of the PASARR, dated 04/08/25, for Resident #10 was reviewed. The review found all diagnoses were not included on the PASARR. The following diagnoses were not included: --Moderate Intellectual Disabilities, added to the medical record on 04/08/25--Vascular Dementia, moderate with anxiety and psychotic disturbance, added to the medical record on 02/02/26 On 03/19/2026 at 10:21 AM, an interview was held with the Director of Social Services #70. The Director of Social Services #70 stated, I must have missed the diagnoses .I'll have to redo it.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · Dcited before2026-03-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to implement the care plan regarding an indwelling urinary catheter. This was true for one (1) of three (3) residents reviewed for the care area of urinary catheters. Resident Identifier: #29. Facility Census: 78. Findings included: a) Resident #29Resident #29's comprehensive care plan had a focus relating to an indwelling suprapubic catheter related to obstructive uropathy and overactive bladder. An intervention/task was Position catheter bag and tubing below the level of the bladder and provide privacy bag. Upon observation on 03/16/2026 at 3:00 PM, Resident #49's urine collection bag for his suprapubic catheter did not have a privacy cover. The urine collection bag was hanging from the bed frame away from the door and could only be visualized by people entering the room and walking around to the other side of the resident's bed.On 03/18/2026 at 9:27 AM, Resident #49's urine collection bag continued to not have a privacy cover. Although the urine collection bag continued to hang from the bed frame away…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and record review, the facility failed to ensure the retained documentation to reflect Resident #57 was given the choice on a daily basis to wear splints on both hands to prevent further decrease in range of motion. This was true for one (1) of three (3) residents sampled for limited range of motion (ROM) throughout the Long-Term Care Survey Process. Resident identifier: #57. Census: 79.Findings included:a) Resident #57 During an initial interview on 03/16/2026 at 2:43 PM. Resident #57 was observed to have limited ROM in both hands with no orthotics (externally applied medical device used to support, align, prevent, or correct deformities, or to improve the function of movable parts of the body) in place. Resident #57 was observed again on 03/17/26 and 03/18/26 with no orthotics in place. An interview with Occupational Therapist (OT) #66, at 2:15 PM on 03/18/26, confirmed Dynaflex splints were in Resident #57's closet. OT #66 stated education had been provided to aides for donning splints, but she has rarely seen them on the resident and his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and staff interviews, the facility failed to ensure Resident #57 was offered sufficient fluid intake to maintain proper hydration. This was true for one (1) of two (2) residents sampled for hydration throughout the Long-Term Care Survey Process. Resident identifier: #57. Census: 79.Findings included:a) Resident #57 Review of the facility policy titled General Hydration Services revealed the following expectations:-Provide fresh water at bedside in the proper consistency and drinking device, if appropriate. Review of physician orders revealed Resident #57 had an order for honey thickened liquids in a Kennedy cup with meals and at bedside. Review of Resident #57's care plan revealed the resident was at risk for dehydration and directed staff to provide assistance with fluid intake as needed. On 03/16/2026 from approximately 1:00PM until approximately 4:00PM it was observed that Resident #57 had no fluids available in resident's room. On 03/17/26 at Resident #57 was observed to have no drinks in the room at 10:02 AM. At 10:18 AM, Resident #57 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and staff interviews, the facility failed to ensure Resident #1 received oxygen therapy as ordered by physician. This was true for one (1) of one (1) residents sampled for respiratory care throughout the Long-Term Care Survey Process. Resident identifier: #1. Census: 79.Findings included:During an initial interview, on 03/16/26 at 1:15PM, it was observed by two (2) surveyors that Resident #1's oxygen concentrator was set on 5L/min (5 liters per minute). A review of Resident #1's physician orders reveal the following order: O2 [Oxygen] at 2L via NC [Nasal Cannula] continuous as needed. During a second observation, on 03/17/26 at 10:14 AM, Resident #1's oxygen was set at 5L/min. During a third observation, on 03/17/26 at 12:20 PM, Nurse Aide #68 confirmed the oxygen was set at 5L/min. Registered Nurse (RN) #22 was alerted that Resident #1's oxygen was set at 5L/min. RN #22 confirmed the physician order was for oxygen at 2L/min and that Resident #1 was set at 5L/min at 12:30 PM on 03/17/26.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview, the facility failed to update the daily staff postings at the beginning of the shifts regarding changes in staffing numbers. This was true for nine (9) of nine (9) daily staff postings reviewed under the care area of staffing throughout the Long-Term Care Survey Process. Facility Census: 79.Findings Included: a) Daily Staff Postings On 03/17/2026 at 11:00 AM, a review of nine (9) daily staff postings was completed. The review found all nine (9) daily staff postings had not been updated at the beginning of the shift to indicate changes in staffing. The dates were as follows: --02/15/25-a decrease in nurse aides from seven (7) to six (6) on the 6:00 PM-6:00 AM shift.--11/29/25-a decrease in licensed practical nurses from four (4) to three (3) on the 6:00 PM-6:00 AM shift.--11/29/25-a decrease in licensed practical nurses from three (3) to two (2) on the 7:00 PM-7:30 AM shift.--12/26/25-a decrease in licensed practical nurses from four (4) to three (3) on the 7:00 PM-7:30 AM shift.--12/26/25-a decrease in registered nurses from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to ensure residents were provided adaptive eating equipment as ordered by the physician. This deficient practice had the potential to affect one (1) of eight (8) residents reviewed for the care area of nutrition. Resident Identifier: #13. Facility Census: 78.Findings included: a) Resident #13Review of Resident #13's physician's orders revealed an order written on 01/23/26 for the resident to have a Kennedy cup with meals and at bedside. A Kennedy cup is a lightweight plastic cup with a handle and a lid to prevent spills. On 03/18/26 at 9:00 AM, Resident #13 was noted to have a plastic one-handled coffee cup on her overbed table. The cup did not have a lid. The cup appeared to have soda in it, as there was also a can of soda on her overbed table. On 03/18/2026 at 12:19 PM, Registered Nurse (RN) #69 was observed delivering Resident #13's lunch tray to the resident's room. The lunch tray did not have a Kennedy cup on it. The resident continued to have the coffee cup on her overbed table. The resident's meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview the facility failed to ensure food was stored and served under sanitary conditons and that food temperatures were logged for three (3) meals. There were items not labeled, opened and expired. Census 78. Findings included: a) Initial Tour of Kitchen-Freezer -On 09/03/24 at 11:15 AM a bag of breakfast sandwiches were observed in the walk-in freezer having no label and no date. -On 09/03/24 at 11:15 AM interview with Culinary Director #3 (three), revealed that this was food served at that mornings breakfast and someone failed to label it. b) Initial Tour of Kitchen-Walk in Cooler -On 09/03/24 at 11:30 AM observed a large container of unknown beverage not labeled or dated. -On 09/03/24 at 11:30 AM an interview with [NAME] #17 who stated the liquid in the large container was tea, and acknowledged it was not labeled or dated and disposed of it. c) Initial Tour of Kitchen- Dry Storage -On 09/03/24 at 11:35 AM it was observed that 4 bags of grits with best by date of 12/10/23 and marked 05/16/23 were in the dry storage. -On 09/03/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-10 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure trash and debris were stored in a safe and sanitary manner to prevent harborage of pests. The facility failed to keep the dumpster closed when not in use. This failed practice had the potential to affect more than a limited number of residents. Facility census: 78. Findings included: a) On 09/09/24 at 12:43PM observation revealed the facility dumpster lid was open while not in use and no staff present. b) On 09/09/24 at 12:46PM during an interview, the Administrator acknowledged the dumpster lid was open on facility dumpster and that it should be closed. She had dumpster door closed after interview. c) 09/09/24 at 3:55 PM, during an interview the Culinary Director reported there was no policy or procedure on waste disposal regarding the dumpster or otherwise.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview the facility failed to ensure the Minimum Data Set (MDS) record was completed correctly for a resident's discharge. This was true for one (1) of 24 residents whose MDS records were reviewed during the long-term care survey process. Resident Identifier: #78. Facility Census: 78. a) Resident # 78 During a medical record review on 09/05/24 at approximately 9:00 AM the MDS dated [DATE] was reviewed and identified the following; * Section (A) A 0310- (f) that the discharge assessment anticipated the resident to return. * Section (A) A 2105 the resident is discharged to home/community. * Section (A) A 2123 was not completed to identify if the provision of the current reconciled medication list for the resident at discharge was provided at time of discharge. A review of the notes by Social Services Designee (SSD) #90 dated 09/17/24 at 9:03 AM revealed the resident admission paperwork was unable to be completed by the Social Services Designee (SSD) #90 because the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to implement Resident #77's care plan. For Resident #77, the facility failed to implement the care plan to educate on end-of-life decisions. This was true for one (1) of two (2) residents reviewed for the Long-Term Care Survey Process. Resident identifier: #77. Facility census: 78. Findings include: a) Resident #77 On [DATE] at 11:37 AM, a review of Resident #77's medical record was conducted revealing that on [DATE], Resident #77 had been seen by the facility Nurse Practitioner (NP) after an acute hospitalization for urinary tract infection, pneumonia and chronic obstructive pulmonary disease. At that time, the facility Nurse Practitioner documented, Unable to perform complete chart review due to no hospital documentation available at this time. Code status was discussed with facility leadership and resident made decision to change Physician's Order for Scope of Treatment (POST) form to DNR-CC (Do Not Resuscitate-Comfort Care), no labs, no weights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview the facility failed to revise the comprehensive care plan for anxiety. This was true for 1 of 5 residents reviewed for unnecessary medications, psychotropic medications, and medication regimen review during the long term care survey process. Resident Identifier: #60. Facility Census: 78. a) Resident #60 During a medical record review on 09/05/24 it is identified that Resident #60 has a diagnosis of anxiety order date 03/09/23. It is further identified that the resident has a past medical history of anxiety, depression, insomnia, mood disorder and inappropriate sexual behaviors. It is identified that the resident has been seen for psychiatric services since 01/26/24 due to behaviors including but not limited to sexual behaviors. The physician visit encounter note documented in Gehrimed on 04/16/24 under the clinical education section referenced to the anxiety disorder for non-pharmacological interventions recommendations is noted: (Typed as written) Offer a calm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to ensure care and services provided to one (1) of three (3) resident's were in accordance with professtional standards of practice to meet the resident's highest possible level of functioning and well being of the resident. Resident #67 received enteral feeding. The resident experienced a weight loss. The facility had not ensured the resident's enteral feeding volume was being documented and the nurse practitioner did not follow up for concerns regarding the resident's weight loss. Resident identifier: #67. Facility census: 78. Findings include: a) Resident #67 On 09/03/24 at 02:03 PM, a record review was conducted for Resident #67. On 03/03/2024, Resident #67 weighed 199 pounds (lbs.). On 09/02/2024, Resident #67 weighed 178 lbs., which was a -10.55 % Loss. A review of Resident #67's physician's orders was then performed, Resident #67 was noted to be receiving the following orders for nutrition: 1. Regular diet, Dys Puree texture, Honey Thickened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of the facility records and staff interviews, the facility failed to ensure the staff posting forms were accurate with direct care nursing staff totals and direct care nursing staff hour totals. The facility also failed to retain the staff posting form for 18 months. This was identified during the long term survey process and had the ability to affect a limited number of residents. Facility Census: 78. Findings included: a) Inaccurate total count of direct care nursing staff and the direct care nursing staff total hours; During a review of the staff posting forms on 09/09/24 at approximately 11:00 AM it is identified that the total count of direct care nursing staff and the direct care nursing staff total hours includes nursing staff with administrative duties and their nursing staff administrative hours. -09/04/23 Registered Nurse (RN) count of staff total 3 RN hours 24 During a review with Medical Records (MR) #44 on 09/09/24 at approximately 11:45 AM the total count of direct care staff included 8 hours of the RN Unit Manager hours. MR #44 agreed that the RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview the facility failed to ensure the residents medical record was completed accurately when completing the skilled documentation. This was true for one (1) of 24 residents' medical records reviewed during the long-term care survey process. Resident Identifier: #56. Facility Census: 78. a) Resident #56 During a medical record review on 09/10/24 at 12:31 PM it is identified that the Skilled Documentations (User Defined Assessment) UDA's from 08/15/24 through 09/02/14 was completed with the functional status under section (A), number four (4), that Resident #56 was receiving occupational and physical therapy services per each day from 08/15/24 through 09/02/14. Further review of the resident's orders, the occupational and physical therapy services had been discontinued as of 08/14/24. The occupational and physical therapy services were not identified in the resident's care plan. During an interview, with the Director of Nursing and the Administrator, on 09/10/24 at approximately 10:00 AM it was agreed that the Skilled Documentations (User…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview and staff interview, the facility failed to maintain an effective pest control program for flies. This was a random opportunity for discovery during the long term care survey process. This had the opportunity to affect a limited number of residents. Resident #55. Facility Census. 78. Findings included: a) Resident #55 On 09/05/24 at 01:56 PM during an interview with Resident #55, the resident was observed to be lying in her bed with her lower legs uncovered. A fly was identified to be sitting on the inside of her left ankle. The resident stated, The flies are terrible here. During an interview, on 09/05/24 at approximately 2:00 PM, with Licensed Practice Nurse (LPN) LPN #87 acknowledged the fly as it was still sitting on the residents leg and would fly around and land again on the residents leg/ankle on different areas. LPN # 87 stated the flies stay in there and that she would notify maintenance. During an interview with the Administrator on 09/05/24 at approximately 3:20 PM the Administrator stated that with the facility being so close to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-28 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, and staff interview the facility failed to implement written policies and procedures that: promptly report, investigate and protect the resident from an alleged abuser in a timely manner. This had the potential to affect all Residents at the facility. Resident identifier: #9. Facility census 77. Findings included: Facility Policy titled, West Virginia Abuse, Neglect and Misappropriation. Immediately: Means as soon as possible, in the absence of a shorter State time frame requirements, but not later than 2 hours after the allegations are made. Corporal Punishment: which is physical punishment used as a means to correct or control behavior. Involuntary Seclusion: the separation of a resident from other residents or confinement to his/her room Metal Abuse: is the use of verbal or nonverbal conduct which causes or has the potential to cause the resident to experience humiliation, intimidation, fear, shame, agitation, or degradation. a) Resident #9 On 09/27/23 at 1:10 PM, Resident #9 asked if the people here at the facility were allowed to threaten to close…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-28 · tag F0609 — failed to report abuse allegations — widespread
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, and staff interview the facility failed to promptly report an allegation of alleged verbal abuse and mistreatment to the proper State authorities. This had the potential to affect all residents at the facility. Resident identifier: #9. Facility census 76. Findings included: a) Resident #9 On 09/27/23 at 1:10 PM Resident #9 asked if the people here at the facility were allowed to threaten to closed her door if she does not do as she is told. She went on to say she is very claustrophobic and does not like her door closed and the staff know that. Resident #9 said she reported this two (2) days ago to the Social Worker (SW) #95. That NA #80 was the person that did that. During an interview on 09/27/23 at 2:15 PM, the Social Worker #95 was asked if Resident #9 had talked to her about Nurse Aide (NA) #80 closing her door? SW #95 said yes, she did, however, I have not had time to get NA #80's side of the story yet. SW #95 was asked what if anything has, she done about this allegation? SW #95 said nothing yet. On 09/27/23 at 2:25 PM, the Administrator was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-28 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Resident interview, Resident council meeting members, observation and review the facility Grievance/ Concerns forms found the facility failed to ensure all meals served were palatable, attractive, and served at a safe and appetizing temperature. This failed practice had the potential to affect more than a limited number of residents who reside at the facility. Resident identifiers: #42, #6, #52, #15, #77, #68, #48, #76, #39, #9, #13, #2, #8, #14, #56, #55, and #7. Facility census 77. Findings include: a) Resident Council members On 09/28/23 at 10:00 AM, the following Residents attended the Resident Council meeting, #42, #6, #52, #15, #77, #68, #48, #76, #39, #9, #13, #2, #8, and #14. All 14 of the residents complained about the food being cold when they receive it in addition to the potatoes being under cooked and hard, not receiving condiments like butter, crackers, ketchup, mayo, and mustard. In addition, other food on their plates are getting soggy from the watery vegetables. The crust on the bread is hard. There are not enough veggies in the vegetable soup. Not enough…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-03 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice. The physician's orders were not followed regarding the amount of nutritional supplement to be given. This deficient practice had the potential to affect one (1) of three (3) residents reviewed for the care area of nutrition. Resident identifier: #19. Facility census: 71. Findings included: a) Resident #19 Review of Resident #19's physician's orders showed an order written on 06/24/22 for the nutritional supplement Resource 2.0, 60 milliliters (ml), twice a day for abnormal weight loss. Review of Resident #19's medication administration record (MAR) for October 2022 showed 17 times the resident was administered more than the amount of resource ordered. These dates and times were as follows: - On10/02/22 at 9:00 AM, 240 ml was administered. - On10/04/22 at 9:00 PM, 100 ml was administered. - On10/05/22 at 9:00 AM, 120 ml was administered. - On10/05/22 at 9:00 PM, 240 ml was administered. - On10/06/22 at 9:00 PM, 240 ml…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-03 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on medical record review and staff interview, the facility failed to provide evidence that a copy of the Notice of Transfer was sent to the Office of the State Long-Term Care Ombudsman. This was true for one (1) of three (3) reviewed for the care area of hospitalization during the Long-Term Care Survey Process. Resident Identifiers: Resident #62. Facility Census: 71. Findings Included: a) Resident #62 A review of a facility policy titled Transfer of a Resident with an effective date of 10/01/22 found the following. .8. The facility will send a copy of the notice to the State Long-Term Care Ombudsman as directed by state law. A medical record review on 10/31/22 at 3:24 PM revealed Resident # 62 had the following hospital stays: -On 07/10/22 Resident #62 was sent to the local emergency room for behaviors, admitted to another hospital then returned to facility on 07/25/22. -On 08/30/22 Resident #62 was sent to the local emergency room for behaviors, admitted to another hospital then returned to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview the facility failed to accurately code the minimum data set (MDS) in the area of a ventilator for Resident #47. This was true one (1) of 23 resident MDS assessments reviewed during the Long Term Care Services Process. Resident identifier: #47. Facility census: 71. Findings included: a) Resident #47 A medical record review on 10/31/22, revealed the MDS indicator was incorrect for Resident #47 for the Special Treatment Section O: Resident #47 was coded as being on a ventilator. During an interview on 11/02/22 at 2:15 PM, with the MDS Coordinator reported the MDS for Resident #47 was coded incorrectly for a ventilator. .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, record review and staff interview the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice and the comprehensive care plan. This was true for two (2) of 23 sampled residents during the Long-Term Care Survey Process. Resident Identifiers: Resident #61 and Resident #28. Facility census: 71. Findings Included: a) Resident #61 During an interview on 10/31/22 at 11:52 AM Resident # 61 stated I can't hear you. I don't have my hearing aides in. During an interview on 10/31/22 at 11:53 AM Activity Assistant #28 stated No Resident #61 does not have her hearing aides in, I will let someone know. During an interview on 10/31/22 at 11:54 AM Licensed Practical Nurse (LPN) #30 stated she only wears them at times. She refuses to wear them a lot. During an observation on 11/01/22 12:19 PM Resident # 61 was sitting the 2nd floor Dining Room, This surveyor asked Resident # 61 Did the staff help you put your hearing aids in today? Resident # 61 stated no I don't have them in. During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, medical record review and staff interview the facility failed to provide care to a resident that required assistance for hearing aid placement, for a resident who is dependent for Activities Of Daily Living (ADL) care. This was true for one (1) of two (2) review in the care area of ADL's. Resident Identifiers: Resident #61. Facility Census: 71 Findings Included: a) Resident #61 During an interview on 10/31/22 at 11:52 AM Resident # 61 stated I can't hear you. I don't have my hearing aides in. During an interview on 10/31/22 at 11:53 AM Activity Assistant #28 stated No Resident #61 does not have her hearing aides in, I will let someone know. During an interview on 10/31/22 at 11:54 AM Licensed Practical Nurse (LPN) #30 stated she only wears them at times. She refuses to wear them a lot. During an observation on 11/01/22 12:19 PM Resident # 61 was sitting in the 2nd floor Dining Room, This surveyor asked Resident # 61 Did the staff help you put your hearing aids in today? Resident # 61 stated no I don't have them in. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to ensure residents received necessary treatment and services to promote the healing of a pressure ulcer, prevent complications, and prevent new ulcers from developing. This deficient practice had the potential to affect one (1) of four (4) residents reviewed for the care area of pressure ulcers. Resident identifier: #28. Facility census: 71. Findings included: a) Resident #28 Review of Resident #28's medical records showed the resident developed a wound under the top of the hard cast to her right ankle fracture on 10/12/22. On 10/14/22, Resident #28's wound was assessed by the orthopedic surgeon. The handwritten consultation report stated the surgeon recommended daily dressing changes with Xeroform gauze and well-padded sterile dressing. The consultation report also stated the surgeon wanted to check the resident again the next Tuesday. The appointment/outing return progress note written by the nurse on 10/14/22 at 10:57 AM stated, Wound dressing with Xeroform and sterile dressing. Order to keep dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, staff interview and record review the facility failed to ensure the resident's environment was as free from accident hazards as possible. The facility failed to complete a post fall investigation for one (1) of (3) three residents reviewed for falls. During a random opportunity for discovery, a Medication cart was found to be left unlocked while unattended by staff. These failed practices had the potential to affect a limited number of residents. Resident identifier: #28. Facility census: 71. Findings incuded: a) Medication Cart Observation on 11/03/22 at 12:12 PM found the Long Hall Medication cart on the first floor sitting outside of the dining room in the hallway, the medication cart was unlocked and unattended by staff. Registered Nurse (RN) #4 returned to the medication cart at 12:13 PM. RN #4 was asked, Is your med cart locked? RN #4 replied, No and locked the cart. During an interview on 11/03/22 at 12:40 PM, Corporate Register Nurse (RN) #106 was informed that the medication cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-03 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to ensure enteral (tube) feeding was administered in accordance with professional standards of practice. The bags containing enteral tube feeding and enteral water flush were not labeled to indicate when the bags and tubing had been hung. This failed practice had the potential to affect one (1) of two (2) residents reviewed for care area of tube feeding. Resident identifier: #27. Facility census: 71. Findings included: a) Resident #27 The facility's procedure titled Enteral Tube Feeding via Continuous Pump with effective date 11/18/19 and revision date 02/17/20 recommended the bag or container containing the feeding be labeled with the date. Observation of Resident #27 on 11/01/22 at 10:32 AM showed the resident was receiving enteral feeding and water flush through a continuous pump. Neither the bag of enteral feeding nor the bag of water flush were labeled with the date to indicate when the bags and tubing had been hung. Licensed Practical Nurse #51 verified the bags had not been labeled with the date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and record review the facility failed to use proper infection control measures during the storage of Bilevel Positive Airway Pressure (BiPap) mask for Resident #29. This failed practice was random opportunity for discovery and was true for Resident #29. Resident identifier: #29. Facility census: 71. Findings included: Observation on 10/31/22 at 11:45 AM showed Resident #29's Bilevel Positive Airway Pressure (BiPap) mask to be laying on top of a tissue box face down on the Resident's bedside table. The BiPap mask was not stored in a bag. Resident #29 stated, I used last night, I use it every night. Sometimes it's [Bipap mask] in a bag and sometimes not, they [facility staff] got bags but I guess we both forget. At 11:46 Registered Nurse (RN) #8 verified the mask was not stored properly and stated they should have changed it [storage bag] last night because they do it on Sundays. Record review showed an order to apply BiPAP at IPAP of 15, EPAP of 5, 3L of oxygen at bedtime every night. Date order intiated 09/12/22. During an interview on 11/01/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$9,949 in federal fines across 1 penalty.

  • $9,949 — penalty dated 2023-09-28

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to COMMUNICARE HEALTH — 110 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 2 of 52.6-0.6 vs chain
Quality measures 5 of 54.5+0.5 vs chain
The other 109 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Allen View Healthcare CenterSpringfield, OH 1 of 5Annandale Healthcare CenterAnnandale, VA 1 of 5Canfield Healthcare CenterYoungstown, OH 1 of 5Dixon Healthcare CenterWintersville, OH 1 of 5Holbrook Healthcare CenterBuckhannon, WV 1 of 5Mount Vernon Healthcare CenterAlexandria, VA 1 of 5Southwood Healthcare CenterTerre Haute, IN 1 of 5Summers Healthcare CenterHinton, WV 1 of 5Valley View Healthcare CenterElkhart, IN 2 of 5Allison Pointe Healthcare CenterIndianapolis, IN 2 of 5Battlefield Park Healthcare CenterPetersburg, VA 2 of 5Beckley Healthcare CenterBeckley, WV 2 of 5Belmont Healthcare CenterBelmont, WV 2 of 5Berkeley Springs Healthcare CenterBerkeley Springs, WV 2 of 5Cedars Healthcare CenterCharlottesville, VA 2 of 5Columbus Healthcare CenterColumbus, OH 2 of 5Crestwood Care CenterShelby, OH 2 of 5Cumberland Healthcare CenterCumberland, MD 2 of 5Eagle Pointe Healthcare CenterParkersburg, WV 2 of 5Ellicott City Healthcare CenterEllicott City, MD 2 of 5Evergreen Crossing And The LoftsIndianapolis, IN 2 of 5Grande Pointe Healthcare CommuRichmond Heights, OH 2 of 5Great Lakes Healthcare CenterDyer, IN 2 of 5Greenbrier Health CenterParma Heights, OH 2 of 5Hagerstown Healthcare CenterHagerstown, MD 2 of 5Hanover Healthcare CenterMassillon, OH 2 of 5Holly Hill Healthcare CenterTowson, MD 2 of 5Keyser Healthcare CenterKeyser, WV 2 of 5Mercer Healthcare CenterBluefield, WV 2 of 5Morgantown Healthcare CenterMorgantown, WV 2 of 5Mount Airy Nursing and Rehab CenterMount Airy, MD 2 of 5Petersburg Healthcare CenterPetersburg, VA 2 of 5Riverside Nursing And Rehabilitation CenterDayton, OH 2 of 5Rolling Hills Healthcare CenterNew Albany, IN 2 of 5Salem West Healthcare CenterSalem, OH 2 of 5Wedgewood Healthcare CenterClarksville, IN 2 of 5Westminster Rehabilitation and Wellness CenterWestminster, MD 2 of 5Wildwood Healthcare CenterIndianapolis, IN 2 of 5Worthington Healthcare CenterParkersburg, WV 2 of 5Wyant Woods Healthcare CenterAkron, OH

Showing 40 of 109; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ZENITH HOLDINGS OP CO., LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/14/2023
C.R. STOLTZ FAMILY INVESTMENT COMPANY INCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
C.R. STOLTZ IRREVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
HEALTH CARE HOLDINGS, LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
I. ROSEDALE FAMILY INVESTMENT COMPANY INCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
I. ROSEDALE IRREVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
MARANTZ WV HOLDINGS, LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
R.S. WILHEIM IRREVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
RONALD S WILHEIM 2012 SPOUSAL TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
ROSEDALE FAMILY INVESTMENT COMPANY, INCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
RRW, LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
S.L. ROSEDALE IRREVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
WILHEIM FAMILY INVESTMENT COMPANY, INC.OrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
ZENITH HEALTHCARE HOLDINGS, LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/14/2023
GROVES, DONNAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 04/14/2023
ROMEO, DOMINICIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 04/14/2023
STOLTZ, CHARLESIndividualCORPORATE OFFICERsince 04/14/2023
WILHEIM, RONALDIndividualCORPORATE OFFICERsince 04/14/2023
GB WV MAPLEWOOD MGT CO., LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/14/2023
ANDERSON, CONSTANCEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/14/2025
LARSON, CRYSTALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/14/2023
ODENTHAL, RICHARDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/09/2026

CMS files one row per role, so the 40 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.

15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.0M
Net patient revenuemost recent cost report
+10.7%
Operating marginrevenue minus expenses
$2.5M
Related-party expense31% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 11%Other / private 14%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 31% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$410per resident / day
operating cost
$12,470per month
≈ monthly operating cost
$460per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.

Typical monthly cost in West Virginia
$12,836/mo
Nursing home (semi-private)
$13,262/mo
Nursing home (private)
$6,340/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515185. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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