No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Lewisburg Healthcare Center

979 Rocky Hill Road, Ronceverte, WV 24970 · For profit - Corporation · 90 certified beds · (304) 645-7270 Medicare & Medicaid certified

Call the home — (304) 645-7270 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609) — most recent Jul 2022Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$16,149 in federal fines1 Medicare payment denial
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $16,149 in federal fines (most recent 2026-01-15)
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
177 Dawkins Dr · (304) 645-3207 · Call to confirm hours
Pharmacy
8468 Seneca Trl S · (681) 214-7774 · Call to confirm hours
Grocery
Kroger0.7 mi
178 Red Oaks Shopping Ctr · (304) 645-7411 · Call to confirm hours
Park
258 Island Park Rd · (304) 647-5455 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.0%14.7%15.4%better
Long-stay residents who lose too much weight3.1%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.8%0.4%0.9%typical
Long-stay residents with a urinary tract infection0.6%1.6%2.0%better
Long-stay residents with depressive symptoms3.3%7.6%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury1.9%4.4%3.3%better
Long-stay residents whose ability to walk worsened18.2%15.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication25.2%27.0%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%97.6%95.3%typical
Long-stay residents with pressure ulcers3.2%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control19.7%22.1%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table13.5%13.4%17.1%better
Short-stay residents who newly got an antipsychotic medication0.9%1.0%1.4%better
Short-stay residents given the seasonal flu vaccine89.8%79.4%79.4%better
Short-stay residents rehospitalized after admission17.4%22.5%22.6%better
Short-stay residents with an outpatient ER visit12.3%11.3%12.0%typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 131 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.2%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
72.1%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 72.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.2%CMS range 42.8–60.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.8–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge72.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge58.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified87.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 5.3–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.161.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
0.81
LPN hours/ resident / day
2.07
Aide hours/ resident / day
3.65
Total nurse hours/ resident / day
0.36
RN hoursweekends
45.7%
Total nursing turnover
38.9%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 88.7 residents a day — about 99% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.02 hrs/resident/day on weekends vs 3.90 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.92 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-01-15)
14
at the previous standard inspection (2024-02-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

49 citations, most serious first. The 11 most serious are shown; the remaining 38 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-01-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to follow a physician order for a resident to receive nothing by mouth (NPO). Resident #95 was given a soft drink by a staff member which resulted in the resident immediately coughing. This failed practice had the potential for more than minimal harm to any resident with an (NPO) order for or an order for thickened liquids. Resident identifiers #95, #13, #33, #80, #87 and #51. Facility Census 90.The citation will be cited at past non-compliance. The immediate Jeopardy occurred on 05/01/25 and was corrected on 05/03/25. Findings Include:a) Resident #95A record review on 01/14/25 at 1:30 PM revealed Resident #95 was admitted to the facility on [DATE].Resident #95 was admitted with diagnoses that included Cerebral Palsy and Autism.Further record review revealed that Resident #95 had a Peg Tube and a physician's order to have nothing by mouth (NPO) dated 04/21/25. Additionally, Resident #95 was determined to be incapacitated on 04/21/25. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2026-01-15 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, record review, and staff interview the facility failed to ensure residents knew the location of the state inspection resultsThis was a random opportunity for discovery. Facility Census: 90.Findings Included:a) Resident Council Meeting: During the resident council meeting held on 01/13/26 at 2:00 PM Resident #16, #17, #30, #11, and #75 were in attendance and all had BIMS of 14 or higher. When the residents were asked if they knew the location of the survey results, the resident council president stated he was never told where they were located and all others were in agreement of that statement. On 01/13/26 at 3:20PM, During an interview with the activities coordinator, she stated she knows the State Survey Results book and location are discussed upon admission but she had not discussed the location of the state survey results book, but would make sure to add that to their council meetings.During an interview on 01/14/26 with the Social Worker, She stated she had not discussed the location of the state survey results with the residents.c)During record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to provide a safe, clean, comfortable, and homelike environment for resident's bathrooms and also for not resolving a grievance for missing clothing for a resident. This was a random opportunity for discovery. Rooms: #112, #204, #205, #207. Resident identifiers: #57, #21, #81, #12 and #5 Facility census: 90. a) Resident bathroom [ROOM NUMBER]: Upon facility entrance observation and walkthrough on 01/12/26 at 11:35AM, Resident #57's bathroom did not appear to have been cleaned and was observed to have dried brown spots on the floor around the base of the toilet and on the toilet seat. b) Resident bathroom [ROOM NUMBER]:On 01/12/26 at 12:05PM, during an interview with Resident # 21, in room [ROOM NUMBER], it was observed the bathroom did not appear to have been cleaned with yellow and brown spots on toilet seat. c) Resident Bathroom [ROOM NUMBER]:On 01/12/26 at 12:25PM, during an interview with Resident #81, in room [ROOM NUMBER], it was observed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections during meal service in the dining room. This failed practice was a random opportunity for discovery during the Long Term Care Facility Annual Survey. Resident identifier: #81, #58, and #61. Facility Census: 90.a) Resident #61 On 01/12/2026 1:15 PM During tray delivery and meal set up in Resident #61's room, It was observed that CNA #77 touched resident's brownie and his cornbread with her bare hands and also removed the straw from the package, touching both the end and the middle with her bare hands and placed it into the resident's drink. In an Interview with CNA # 77 on 01/12/26 at 1:25P M, when asked about touching the food with her bare hands, she stated, that's how I have always done it. How should I have done it? She then stated Maybe I should have been wearing gloves. b) Resident #81…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure a resident's dignity was protected when leaving the building for outside appointments.The resident was transported in a hospital gown. This was a random opportunity for discovery. Resident identifier: #5. Facility census: 90. Findings included: a) Resident #5 An interview on 01/12/26 at 2:21 PM, Resident #5 reported he has not had clothes since he was admitted to this facility. He had his clothes cut off of him at the hospital prior to his admission. He reported he ordered clothes from Amazon:(3) three shirts (2) two pairs of pants. He was told he had to send items to the laundry to get his name labeled on them and when he did, they did not return to him. He reported this and Activities staff replaced two (2) shirts that were delivered 10/1/25. Resident #5 reported he also ordered a large quilt, blue with the same issue. Activities were supposed to replace. but he has not seen that either. Resident #5 was observed wearing a hospital gown on 01/12/26, 01/13/26 and 01/14/26. Reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-15 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to secure and keep confidential residents personal and medical information. The facility failed to safeguard private information that was on display on a laptop on top of a medication cart and private information that was on display on a wall-mounted tablet on the 600 hallway. These were random opportunities for discovery. Resident identifier: #67. Facility census: 90. Findings included:a) Resident #67 On 01/13/26 at 11:45 AM, a random opportunity for discovery found an unlocked and unattended laptop placed on a medication cart by the nurse's station. Resident #67's prescribed medications were visible to any passerby. LPN #72 confirmed the medication cart and laptop were assigned to her and she had erroneously walked away without locking the computer to ensure privacy. On 01/13/26 at 3:40 PM, a random opportunity for discovery found the wall-mounted tablet located on the 600 hall was left unlocked and unattended. In the top left-hand corner it read, Welcome, [CNA #5's First Name] [CNA #5's Last Name]. Thirteen (13)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-15 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews and staff interviews the facility failed to ensure residents were informed of the right to file grievances anonymously and to know the location of where to file it, if they so choose. This was a random opportunity for discovery. This was true for Resident #16, #17, #30, #11, #71,#5, and #75. Facility Census: 90 Findings Included:a) Resident Council Meeting: b) Residential Council Meeting discussion:During Residential Council Meeting held on 01/13/26, at 2:00PM, Resident #'s 16, 17, 30, 11, 71, and 75 were in attendance with BIMS of 14 and higher. When asked if they knew they could file a grievance anonymously, they all stated they did not know that. They also stated they did not know where to file it if they had wanted to. b)Staff interviews:On 01/13/26 at 3:20PM, During an interview with the activities coordinator, she stated, during resident rights discussions she did discuss the subject of grievances but she had not discussed filing it anonymously nor discussed the location of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-15 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, document review, and staff interviews, the facility failed to ensure that residents receive proper assistive devices to maintain their hearing abilities. This failed practice was found true for (1) one out of (1) one residents reviewed for hearing. Resident identifier #76. Facility Census 90.a) Resident #76On 01/12/26 at 1205 PM it was noted that Resident #76 had difficulty hearing and was care planned as having hearing deficits. On 01/14/26 at 11:20 a.m., during an observation of Resident #76 with Employee #31 and Employee #32 that Resident #76 did not have their hearing aid in their right ear as ordered by the physician. Employee #32 asked the resident when was the last time they had worn their hearing aid and the resident replied that it had been a long time. Interviews with Employee #31 and #32 verified this observation at the time of discovery. Also, the observation was verified and acknowledged with the facility's Director of Nursing on 01/14/26 at 11:25 a.m. Employee #72 later found the resident's hearing aid in the medication room.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews, the facility failed to ensure the resident environment remains as free of accident hazards as is possible regarding an unidentified creamy substance sitting in a medicine cup in the resident's bathroom. This failed practice was a random opportunity for discovery. Resident identifier: # 21. Facility Census: 90.Based on observation and staff interviews, the facility failed to ensure the resident environment remains as free of accident hazards as is possible regarding an unidentified creamy substance sitting in a medicine cup in the resident's bathroom. This failed practice was a random opportunity for discovery. Resident identifier: # 21. Facility Census: 90.Findings included: a) Resident #21On 01/12/26 at approximately 12:00PM, upon initial walk through a small medicine cup with a pink creamy ointment was observed in the bathroom on the back of the sink. Resident #21 said she did not know what was in the cup. During an interview with Licensed Practical Nurse (LPN) #36, on 01/12/26 at 12:10 PM, she acknowledged the medicine cup and stated it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-15 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview the facility failed to ensure the daily Nurse Staff Posting included the total number of hours worked. This failed practice was a random opportunity for discovery and the potential to effect more than a limited number of residents during the Long-Term Care Survey Process. Facility Census 90. Findings Include: a) Nurse staff posting A review on 01/14/26 at 12:10 PM, of the Nurse staff posting on 01/14/26 at 12:10 PM revealed the postings for the following dates did not include the total number of hours worked: 11/27/25,11/28/25, 12/13/25, 12/14/25, 12/24/25, 12/25/25,01/02/26 and 01/03/26. During an interview on 01/14/26 at 12:49 PM, The Administrator stated, We switched to those forms sometime in September. The Administrator further confirmed that the new forms did not include total number of hours.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records review and staff interviews, the facility failed to ensure a complete and accurate medical records. This failed practice was found true for three (3) two out of three (3) residents reviewed. Resident identifiers: #96, #76 and #1. Facility Census: 90. Findings included: a) Resident #96 A medical record review, completed, found a Portable Orders for Scope of Treatment form for Resident #96. The POST form indicated that Resident #96 chose to be a Do Not Resuscitate (DNR) and wanted limited interventions. The POST form was signed and dated by Resident #96's legal representative on 01/07/26. The POST form was not signed and dated by Resident #96's physician. The directions for completing the POST form, compiled by the [NAME] Virginia Center for End-of-Life, state the physician must sign and date the form. The guidance further clarifies that the signature is mandatory and a form lacking the signature is NOT valid. On 01/13/26 at 1:55 PM, the Director of Nursing acknowledged the POST form was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · E2024-02-07 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on Resident Council and staff interview the facility failed to provide reasonable access to mail services to residents by not delivering mail on Saturday's. This failed practice had the potential to affect more than a limited number of residents. Facility Census: 86. Findings Include: During a meeting with Resident Council on 02/06/24 at 10:30 AM the Resident Council made a complaint that the mail is not delivered on Saturdays. An interview on 02/06/24 at 11:11 AM, with Receptionist #(4) four confirmed The mail is delivered to the mailbox at the top of the road. Sometimes the mailman will bring mail into the facility, but if not activities will go get it. I sort the mail from the weekend on Monday's and give it to the Activity department to pass out to resident's.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-07 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on Resident Council, observation, and staff interview the facility failed to display the most recent State inspection in a readily accessible area frequented by residents. It was discovered the State inspection was placed too high for residents in a wheelchair to reach. This had the potential to affect more than a limited number of residents. Facility census 86. Findings include: a) State inspection During the Resident Council meeting on 02/06/24 at 10:30 AM, Resident Council voiced they did not know if they had access to the State inspection or where it was located. An observation on 02/06/24 at 11:21 AM, revealed the State inspection was located in the lobby beside the receptionist office at a height too high for residents in wheelchairs to reach. During an interview on 02/06/24 at 1:26 PM the administrator stated, Someone can hand it to them, we have people here all the time. This statement confirmed residents in wheelchairs could not reach the State inspection with having to ask a staff member for help.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure that the resident environment remains as free of accident hazards as possible when a medication cart was left unlocked and unattended. This was a random opportunity for discovery. Facility Census: #86 Findings included: a) Medication cart 200 Hall On 02/06/24 at 8:40 AM an observation was made of the medication cart on the 200 hall cart left unattended and unlocked. There were numerous residents near the medication cart. According the the facility Policy # NS-1197-05 Medication Administration it is stated . Procedure: I. General Procedures: k. Do not leave medication cart unlocked . According to a list provided by the Director of Nursing there are six (6) residents that are at risk for elopement. This was confirmed with Licensed Practical Nurse (LPN) #7 at 8:41 AM. This was also confirmed with the Administrator on 02/06/24 at 9:28 AM.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to maintain the kitchen in a safe and sanitary manner in accordance with professional standards of practice. During the kitchen tour it was discovered the reach-in freezer floor was dirty and the ice machine was not draining properly. The deficient practice had the potential to affect any residents receiving nourishment from the kitchen. Facility census: 86. Findings included: a) Kitchen tour During the kitchen tour on 02/05/24 at 11:45 AM, it was discovered the reach-in freezer had a large amount of crusted particles on the floor and the ice machine drain line did not have the proper spacing of one (1) inch above the floor drain to prevent back flow. The Dietary Manager (DM) on 02/05/24 at 11:55 AM, verified the floor of the reach-in freezer needed to be cleaned and the ice machine was not draining properly to prevent back flow.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY , Based on record reviews and staff interviews, the facility failed to ensure the completion of a new Preadmission Screening and Resident Review (PASARR) for residents with a newly added psychiatric diagnosis. This deficient practice had the potential to affect three (3) of three (3) residents reviewed for the PASAAR care area. Resident identifiers: #62, #12 and #6. Facility census: 86. Findings include: a) Resident #62 During a medical record review on 02/06/24, revealed a new PASARR had not been completed when the psychiatric diagnosis of a major depressive disorder had been added to the medical diagnoses list on 11/02/22. In an interview with the Director of Nursing (DON) on 02/07/24 at 10:45 AM, they verified the new PASARR had not been completed when Resident #62 received a new diagnosis of major depressive disorder on 11/02/22. b) Resident #6 On 02/07/24, a record review of the resident's electronic medical record (EMR), the resident's Pre-admission Screening (PAS), dated 03/22/21, indicated no level II…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to develop a comprehensive person-centered care plan for bladder incontinence and dehydration. Resident Identifiers: #86 and #111. Facility Census: 86 Findings Include: a) Resident #86 On 02/05/24 at 2:00 PM during an interview with the resident, she discussed her needs for bladder incontinence. On 02/06/24 at 01:57 PM a record review found documentation of 73 urinary episodes, she was incontinent 67 of the 73 episodes. Further review of the record found there was no comprehensive care plan in place for bladder incontinence. This was confirmed with the Director of Nursing on 02/06/24 at 2:20 PM. b) Resident #11 An observation on 02/05/24 at 3:19 PM revealed, Resident #11 had an IV in his hand. A record review of Resident #11's order on 02/05/24 at 3:30 PM revealed Resident # 11 was receiving Sodium Chloride Intrevenous Solution for dehydration. Further review of the medical record showed no care plan was developed for Dehydration. During and Interview on 02/06/24 at 9:30 AM with the Director of Nursing it was confirmed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview the facility failed to revise a person-centered care plan for a change in a resident's condition. This was true for one (1) of 23 care plans reviewed during the Long Term Care Survey Process. Resident #27 had a change in nutritional status which was not revised on the person centered care plan. Resident identifiers: #27. Facility census: 86. Findings include: a) Resident #27 During a medical record review on 02/07/24, the care plan had an intervention to educate and limit resident's salt intake. There was an order on 01/20/24 for sodium chloride tablet one (1) gram four (4) times a day as a supplement. Her diet orders were a regular diet, mechanical texture and regular consistency with a start date of 01/12/24. An interview with the Director of Nursing (DON) on 02/06/24 at 3:05 PM, verified the care plan had not been revised to remove the intervention for limiting salt intake.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, resident, staff interview the facility failed to assist a dependent Resident with activities of daily living (ADL's) in accordance with the Residents assessed needs for care. This is true for one (1) of two (2) residents reviewed for ADL care. Resident Identifier: #240. Facility census: 86. Findings Include: a) Resident #240 showers On 02/05/24 at 12:12 PM, Resident #240 stated he hasn't received or been offered a shower or bath since his admission. A review of Resident #240's ADL documentation found; no showers documented. During an Interview on 02/06/24 at 11:09 AM the Director of Nursing (DON) verified there was no documentation that Resident #240 received showers. She stated, he should have been put on the shower list and been offered a shower before 02/05/24.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice. This deficient practice had the potential to affect three (3) of 23 residents reviewed in the long-term care survey sample. The facility failed to follow physician's orders for Resident #12 and Resident #90. The facility also failed to complete neurological evaluations after an unwitnessed fall for Resident #240. Resident Identifiers: #12, #240, #90. Facility census: 23. Findings included: a) Resident #12 Review of Resident #12's medical records showed a physician's order written on 03/16/22 for no water pitcher at bedside. Further review of Resident #12's medical records showed the resident had a diagnosis of hyponatremia, or low sodium in the blood. During an observation on 02/06/24 at 10:30 AM, Resident #12's room was noted to have a large plastic glass, or pitcher, on the overbed table. The large plastic pitcher had some water in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to ensure care of a resident with a tracheostomy within professional standards of care. The facility failed to follow the physician's order to always have a smaller size of trach tube at the bedside. This deficient practice had the potential to affect one (1) of one (1) residents reviewed for the care area of tracheostomy. Resident Identifier: #68. Facility census: 86. Findings included: a) Resident #68 Review of Resident #68's physician's orders showed an order written on 01/11/24 which stated, Trach-Type: cuffed size: Shiley 6XLT. Another physician's order also written on 01/11/24 stated, Have same size trach and one smaller at bedside at all times. A smaller tracheostomy tube may be needed in case of emergencies. An observation of the emergency equipment at Resident #68's bedside was made on 02/07/24 at 10:23 AM. Shiley size 6XLT tracheostomy tubes were located at the bedside. However, no smaller size tracheostomy tube could be found at the bedside. On 02/07/24 at 10:27 AM, Registered Nurse (RN) #64…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to document specific behaviors to monitor the efficacy of psychotropic medications. This deficient practice had the potential to affect one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident Identifier: #12. Facility census: 86. Findings included: a) Resident #12 Review of Resident #12's physician's orders showed the resident was receiving the following psychotropic medications: - Ativan (lorazepam) for anxiety - Risperdal (risperidone) for schizoaffective disorder, bipolar type - Cymbalta (duloxetine) for depression - Depakote (divalproex sodium) for schizoaffective disorder, bipolar type Further review of Resident #12's physician's orders showed an order written on 12/21/22 to monitor behaviors every shift. The behaviors to be monitored were as follows: - Cursing, physical aggression, hitting - Yelling - Suicidal ideation Non-pharmacological Interventions to be implemented were as follows: - If resident is able to physically able, involve in activity such as walking or some other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation resident interview and staff interview, the facility failed to serve a balanced meal. A resident was not served all items listed on the tray ticket. This was true for one (1) of two (2) residents reviewed for food. Resident identifier: #10. Facility census: 86. Findings Included: a) Resident #10 Review of the Menu for the lunch meal on 02/07/24 was homestyle meatloaf, au gratin potatoes, seasoned green peas, dinner roll, caramel apple upside down cake. An observation on 02/07/24 at 1:00 PM of lunch meal pass found Resident #10 was served meatloaf, peas, and caramel apple upside down cake. A review of Resident #10's tray ticket found dislikes: scalloped potatoes. During an interview with the Dietary Manager (DM) on 02/07/24 at 1:07 PM verified Resident #10 was only served meatloaf, peas, and caramel apple upside down cake. She stated that she should have had a roll and a substitute of mashed potatoes. The DM continued to say that she has a new employee working the tray line.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to provide an assistive device to help a resident receive hydration. Resident #15 did not have a Kennedy cup as ordered. This deficient practice had the potential to affect one (1) of five (5) residents reviewed for the care area of nutrition. Resident identifier: #15. Facility census: 86. Findings included: a) Resident #15 Review of Resident #15's physician's records showed an order written on 01/24/24 for a Kennedy cup with meals and at bedside. A Kennedy cup is a small lightweight cup with a handle and a lid, which allows residents with disabilities to independently take fluids better. Review of Resident #15's medical records showed the resident had diagnoses of unspecified lack of coordination and generalized muscle weakness. On 02/06/24 at 11:05 AM, Resident #15 was noted to be in bed. A large plastic water pitcher with a handle and lid with a straw was noted on the overbed table. The resident did not have a Kennedy cup at the bedside. On 02/06/24 at 3:10 PM, Resident #15 was noted to be in bed. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interview, the facility also failed to ensure staff donned appropriate personal protective equipment (PPE) prior to entering an Enhanced Barrier room. These failed practices had the potential to affect every resident currently residing in the facility. Resident Identifier: #5. Facility census: 86. Findings included: a) Resident #5 An observation on 02/05/24 at 1:50 PM found Nurse Aide (NA) #5 and NA #63 in Resident #5s room. The signage on Resident #5s door showed the room was on Enhanced Barrier. The TBP sign stated, Providers and Staff Must: put on gloves and gown before room entry. Both NA #5 and NA #63 was observed in Resident #5's room without gowns providing care. A medical record review for Resident #5 revealed, an active Physician orders: -- Enhanced barrier precautions related to: MDRO When dressing/bathing/showering/transferring/personal hygiene, changing linens, toileting and peri-care, providing care to resident with history of or colonized multi-drug resistant organism. Start date 12/26/23. During an interview on 02/05/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-22 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to maintain accurate documentation for administration and dispensing of narcotic medication for three (3) of three (3) medication carts reviewed. This failed practice had the potential to affect more than a limited number of residents. Facility census: 85. Findings include: a) Medication Controlled Drugs Policy Record review of the facility's undated policy titled, Medication Controlled Drugs and Security, found: Controlled drugs as well as controlled drug count sheets and cards are counted every shift change by the nurse reporting on duty with the nurse reporting off duty. The inventory of the controlled drugs, count sheets, and number of cards must be recorded on the narcotic records and signed for correctness of count. The controlled drug record must be signed by the nurse coming on duty and going off duty to verify that the count of all controlled drugs is correct after the count has been completed. b) Shift Change Controlled Substance Inventory Tracker Record review showed the facility used a logbook with forms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-22 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, family interview and staff interview, the facility failed to maintain an accurate medical record. This is true for two (2) of three (3) residents reviewed for the Respiratory Syncytial Virus (RSV) Consent during the complaint survey. Resident Identifiers: #32 and #80. Facility census: 85. Findings included: a) Resident #32 During a record review on 01/17/24 at 11:15 AM, Resident #32's medical record revealed a immunization record of RSV vaccine received on 12/29/23 in the left deltoid. Further record review revealed a verbal consent was obtained from the resident's representative, consent was witnessed by two (2) staff members, and contained no date. During an interview on 01/18/24 at 3:34 PM, Resident #32's representative stated They call me about everything. They called me today for consent for the RSV Vaccine. I told them I thought he already had it a few weeks ago, but they never responded. I went ahead and gave my consent for the vaccine again. During an interview on 01/22/24 at 12:08 PM the Director of Nursing acknowledged the RSV Consent forms did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to provide and maintain infection prevention and control programs designed to provide a safe sanitary environment to help prevent the development and transmission of communicable diseases and infections in the facility. This facility failed to provide medication barriers during medication administration for one (1) resident. Resident identifiers: #26. Facility Census: 85. Findings included: a) Resident #26 During a tour of the facility, on 01/18/24 at 9:20 AM, Licensed Practical Nurse (LPN) #75 was administering medication to Resident #26. LPN #75 did not place a barrier on the over the bed table prior to placing the following medications directly on the over the bed table: -Refresh Tear Solution -Trelegy Inhaler -Ipratropium Bromide Nasal Solution During an immediate interview, LPN #75 stated, I used the activity sheet for the barrier, I should have used the wax paper barrier that is on my medication cart. During a record review, on 01/18/24 at 10:00 AM, Resident #26's medical records revealed the following physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-22 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and family interview the facility failed to notify Resident #46's representative in advance of care. The facility did not notify the Medical Power of Attorney (MPOA) prior to administering vaccinations and for resident's change of condition and treatment of the shingles. This failed practice was a random opportunity for discovery and had the potential to affect a limited number of residents. Resident identifier: #46. Facility census: 85. Findings include: a) Resident #46 A record review of a physician's determination of capacity showed Resident #46 demonstrated incapacity to make medical decisions as of 4/15/23. Resident #46's record also contained a Resident RSV (Respiratory Syncytial Virus Infections) Consent and Screen form completed on 12/01/23. The form was used to obtain verbal consent from Resident #46's Medical Power of Attorney (MPOA) for of the RSV vaccination. The consent was signed by two (2) nurses and indicated the Resident's Representative was contacted via phone on 12/01/23 and gave permission for the RSV vaccine to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-28 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to provide information and/or offer the Respiratory Syncytial Virus (RSV) immunization per recommendation of the CDC in a timely manner. This failed practice had the potential to affect more than a limited number of residents who currently resided in the facility. Facility census 90. Findings included: a) RSV immunization Review of the facility documents regarding immunization, found zero (0) out of 90 residents had been provided educational information about the risk and benefits of receiving the RSV vaccination. On 11/28/23 at 3:45 PM the Infection Preventionist (IP) stated she had not had time to start giving the information or offer the RSV vaccine to anyone, yet IP went on to say she did not know when she would have time to do it. b) The Centers for Disease Control and Prevention (CDC) Respiratory syncytial virus, or RSV, is a common respiratory virus that usually causes mild, cold-like symptoms. Most people recover in a week or two, but RSV can be serious. Infants and older adults are more likely to develop severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview, the facility failed to maintain an appropriate infection control and surveillance program to prevent the development and transmission of Covid-19 during an active Covid-19 outbreak. This failed practice was a random opportunity for discovery and had the potential to affect more than an isolated number of residents currently residing in the facility. Resident identifiers: #84, #7, #73. Facility census: 90. Findings included: a) Covid-19 Visitor and Vendor Notification Record review of the facility's policy titled Criteria for Covid-19 Requirements revised on 05/11/23, showed under the surveillance topic for employees, contractors, vendors, and visitors, The facility needs to ensure all who enter the facility are aware of recommended IPC practices in the facility. Post signs and visuals at the entrance, lobby, elevators, break rooms, therapy, activity room, and on the units that include instructions about current infection prevention and control recommendations. The signage should contain the source control necessary according…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-28 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to offer immunization to all residents when a COVID-19 vaccine/booster was available. This was true for five (5) out of five (5) reviewed for immunization. Resident identifiers: #76, #8, #89, #35, and #26. This failed practice had the potential to affect more than an isolated number of residents. Facility census: 90. Findings included: a) Resident #76 A review of the medical records for Resident #76 found there was not any documentation to show this resident was offered the 2023-2024 COVID-19 booster. b) Resident #8 A review of the medical records for Resident #8 found there was not any documentation to show this resident was offered the 2023-2024 COVID-19 booster. c) Resident #89 A review of the medical records for Resident #89 found there was not any documentation to show this resident was offered the 2023-2024 COVID-19 booster. d) Resident #35 A review of the medical records for Resident #35 found there was not any documentation to show this resident was offered the 2023-2024 COVID-19 booster. e) Resident #26 A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure two (2) of three (3) discharged residents reviewed were care planned for their discharges to home. In addition the facility failed to ensure Resident #36 was care planned for a significant weight loss. Resident identifiers: #36, #92 and #93. Facility census: 89. Findings included: a) Resident #92 The Resident was admitted to the facility on [DATE] and was discharged to home on [DATE]. The Resident's admission Minimum Data Set (MDS) with assessment reference date (ARD) of 07/19/23 found she participated in her assessment and expected to be discharged to home. An interview with Social Worker #110 at 9:01 AM on 09/26/23 confirmed the resident was not care planned to return home. b) Resident #93 The Resident was admitted to the facility on [DATE] and discharged to home on [DATE]. The admission MDS with ARD of 05/03/23 noted the resident participated in her assessment and expected to be discharged to the community. Social Worker #110 confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to provide activities of daily living (ADL) care for dependent residents to maintain personal hygiene. Resident identifier: #36. Facility census: 89. Findings included: a) Resident #36 Review of the bathing activity with the Director Of Nursing (DON) at 1:25 PM on 09/26/23, found the Resident had not received a shower in the past 30 days. At 2:49 PM on 09/26/23, the DON verified the resident should receive two (2) showers a week on Wednesdays' and Saturdays'. During the month of September 2023, the resident received 1 bed bath on 09/09/23. Review of August 2023, bathing schedule found the resident refused bathing activity on 08/12/23. The resident received two (2) bed baths in August 2023, one (1) on 08/05/23 and one (1) on 08/23/23. Review of the current care plan with the DON found no information indicating the resident refuses showers. The DON did not know why showers were not provided as directed.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-27 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, record review, and staff interview, the facility failed to ensure pain management was provided to Resident #8 and failed to ensure residents #85 and #39 were properly evaluated for pain. This was found for three (3) of three (3) resident's reviewed for the care area of pain. Resident identifiers #8 and #85 and #39. Facility census:89. a) Resident #8 Resident #8 admitted to the facility on [DATE] after a car wreck which resulted in broken ribs and a fractured tibia. According to the medical record, the resident is alert and oriented and has capacity to make her own medical decisions. The resident was ordered Morphine Sulfate, oral tablet, 15 mg. give 1 tablet every 4 hours as needed (PRN) for pain. At 4:30 PM on 09/26/23, the resident stated her pain medicine did not come in from the pharmacy about 2 weeks ago. There was some kind of a mix up at the pharmacy. My nurse talked to me about it and called the doctor. The doctor ordered Oxycodone 10 mg. When the nurse went to get the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-20 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, resident interview, policy review, record review and staff interview, the facility failed to implement an ongoing resident centered activities program designed to meet the interest of and support the physical, mental and psychosocial well-being of each resident. This practice was found true for five (5) of five (5) Residents reviewed during the complaint survey process. Resident Identifiers: resident #28, Resident #53, Resident #70, Resident #11 and Resident #78. Facility Census: 90. Findings Included: a) Activity Calendars During the initial tour of the facility on 09/18/23 at 10:00 AM the Daily Activity Sheet posted outside the Main Dining Room (MDR) read as follows: -10:30 AM SFL(Strength for Life) exercise -2:00 PM Outdoor Social During an observation on 09/18/23 at 10:57 AM in the 400 Hall Lounge, where the group activities was to be held. The Residents in attendance were four (4) ladies which had just finished getting their fingernails painted by the Activity staff. An immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and family interview the facility failed to maintain an appropriate infection control program in order to maintain a safe and sanitary environment to help prevent the development and transmission Covid-19 during an active Covid-19 outbreak. This failed practice was a random opportunity for discovery and had the potential to affect all residents. Resident identifiers: #85, 58, #86, #13, #80. Facility census: 90. Findings included: a) Covid-19 Visitor Notification On 09/18/23 at 9:30 AM when surveyors entered the building, the main entrance to the facility for visitors was open and easily accessed without any code required to enter the building. No signage was posted on the door to alert visitors that the facility was in an active Covid-19 outbreak. No one was present at the front desk in the lobby. Some staff were observed wearing face masks throughout the facility. Surveyor was greeted by the Director of Nursing (DON) asked asked if the facility was in an active outbreak. The DON replied, Yes we have been for a while. The DON verified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-20 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to provide a safe, clean and home like environment. The facility failed to maintain clean and sanitary wheelchair for Resident #89. The facility also failed to keep the residents' wheelchairs in good repair to maintain clean and sanitary equipment. Resident Identifiers: Resident #89, Resident #85, Resident #7 and Resident #11. Facility Census:90. Findings Included: a) Resident #89 During the initial tour of the facility on 09/18/23 at 9:56 AM Resident #89's wheelchair has a large amount of food built up on the seat, the wheels and on the foot rests. The left armrest missing material exposing the mesh lining. The arm rest could not be cleaned and sanitized. A review of the facility wheelchair cleaning schedule Resident # 89 wheelchair was scheduled to be cleaned on Fridays (09/15/23). No other documentation was provided. During an interview on 09/19/23 at 12:31 PM the Director of Plant Maintenance acknowledged Resident #89's left wheelchair armrest needed to be replaced. b) Resident #85 During an observation on 09/18/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, policy review and staff interview the facility failed to ensure Resident #41 was provided care in a manner which preserved her dignity. Resident #41 was receiving medication in the facility hallway. This was a random opportunity for discovery. Resident Identifiers:Resident #41. Facility Census: 90. Findings Included: a) Resident #41 A review of an undated facility policy titled Medication Administration read as follows. .II. Preparation .e. Provide for privacy/dignity . During a tour of the facility on 09/18/23 at 12:04 PM Resident # 41 was sitting in a gerichair on 500 hall. Licensed Practical Nurse (LPN) #47 was assisting Resident #41 with her ice cream, when LPN #47 saw this surveyor, she began feeding her very fast and spilling the ice cream down Resident #41's chin and on her shirt. LPN #47 was asked Was there medication in the ice cream LPN #47 stated Yes, they were taking her to the dining room so I needed to give it to her. It was her Lortab and was due at noon. LPN #47 acknowledged she should not have gave resident #41 medication in the hallway.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interview the facility failed to ensure diabetic medication was available and administered appropriately. This failed practice was true for one (1) of two (2) residents reviewed for insulin medication regimen. Resident identifier: #21. Facility census: 90. Findings included: a) Resident diagnosis Record review showed Resident #21 had a diagnosis of Type 2 Diabetes with mild nonproliferative diabetic retinopathy without macular edema, diabetes due to underlying condition with hyperglycemia. b) April 2023 - Trulicity Insulin Administration Record review showed an order with a start date of 03/21/23 to administer Trulicity Subcutaneous Solution Pen-injector 1.5 MG/0.5ML (Dulaglutide). Inject 1 application subcutaneously one time a day every Friday for diabetes. Give in addition to 1.5mg for a total dose of 3mg. EMAR (Electronic Medication Administration Record) note dated 4/21/2023 (Friday) at 3:54 PM stated Trulicity Subcutaneous Solution Pen-injector 1.5 MG/0.5ML was not available. Pharmacy to bring. Power of attorney (POA) and doctor aware.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-20 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to provide an ongoing assessment and oversight for hemodialysis treatments, that included communication with the dialysis center for monitoring the resident's condition prior to and after treatment. This failed practice was true for three (3) of (3) residents reviewed for dialysis services with the potential to affect only a limited number of residents. Resident identifiers: #20, #48, #84. Facility census: 90. Findings included: a) Hemodialysis Policy Record review of the facility's undated policy titled, Hemodialysis Care and Monitoring, showed: Pre dialysis evaluation is to be completed within four (4) hours of transportation to dialysis to include accurate weight, vital signs, mediations administered or withheld prior to dialysis. Post dialysis a nurse to review notes from the dialysis center fir resident tolerance of treatment, medications that may have been given during dialysis, review if blood transfusion was given, check for labs hemoglobin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and staff interview, the facility failed to store, label and date food in a sanitary manner in accordance with professional standards for food service safety. The facility also failed to keep the outside grease trap free from debris so it could drain properly. This deficient practice has the potential to affect more than a limited number of residents. Facility Census: 84. Findings Included: A facility policy Date Marking for Food Safety with a revision date 02/01/2019 stated (typed as written) .2. The food shall be clearly marked to indicate the date by which the food shall be consumed or discarded by. 3. The individual opening or preparing a food shall be responsible for date marking the food at the time the food is opened or prepared. 4. The marking system shall consist of a label containing the date of opening, and the date the item must be consumed or discarded. An initial tour of the kitchen with the Food Service Director (FSD) #71 beginning on 07/05/22 at 10:25 AM found the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-06 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to implement written policies to prohibit and prevent abuse and neglect of residents. Resident #14 made an allegation of abuse which was not reported to all the required State authorities as mandated by the facility policy. This was true for one (1) of one (1) resident reviewed for the care area of abuse. Resident identifier: #14. Facility census: 83. Findings included: a) Resident #14 Review of the policy: Abuse Prohibition Policy and Procedure found: .When abuse, neglect or exploitation is suspected: Immediately report all alleged violations to the CEO (Chief Executive Officer)/Administrator, state agency, adult protective services and to all other required agencies (e.g., law enforcement when applicable) within specified timeframe's; . Review of the medical record found the following nurses note: 06/17/2022 17:48 (5:48 PM) Nurses Note - Note Text: Resident has had increased behaviors this evening, LPN (Licensed Practical Nurse) stated her and another CNA went to shower her and resident accused her of raping her when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure allegations of abuse were reported to all required State Authorities. This was true for one (1) of one (1) resident reviewed for the care area of abuse. Resident identifier: #14. Facility census: 83. Findings included: a) Resident #14 Review of the policy: Abuse Prohibition Policy and Procedure found: .When abuse, neglect or exploitation is suspected: Immediately report all alleged violations to the CEO (Chief Executive Officer)/Administrator, state agency, adult protective services and to all other required agencies (e.g., law enforcement when applicable) within specified timeframe's; . Review of the medical record found the following nurses note: 06/17/2022 17:48 (5:48 PM) Nurses Note - Note Text: Resident has had increased behaviors this evening, LPN (Licensed Practical Nurse) stated her and another CNA went to shower her and resident accused her of raping her when shower was complete. Resident accused staff members in shower room of stealing from her, mistreating her. Resident told staff when she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-06 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interviews the facility failed to timely submit a correct discharge tracking Minimum Data Set (MDS) for Resident #85. The MDS was inaccurate in the area of discharge status. This was true for one (1) of 23 sampled residents reviewed during the Long-Term Care Survey Process. Resident identifier: #85. Facility census: 83. Findings included: a) Resident #85 A medical record review for Resident #85 revealed a discharge MDS was coded as a acute care hospital discharge for Resident # 85, who was discharged to the community on 05/25/22. In an interview with the MDS Coordinator on 07/06/22 at 4:00 PM, she verified the discharge MDS tracking completed for Resident #85 was inaccurate in the area of discharge status. She verified the resident was discharged to the community (home) not to a acute care facility. .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and staff interview the facility failed to implement the care plan in place for hemodialysis clamps at bedside. Resident identifier: #75 Facility Census #83 Findings Included: a) Resident #75 On 07/05/22 at 1:00 PM, during the initial interview phase of the survey it was observed that Resident #75 was a hemodialysis patient and has a right chest hemodialysis catheter. Observation found no hemodialysis catheter emergency clamps in his room. Record review of the care plan shows the Resident is to have the clamps at bedside and on the resident's person when he is self-mobile throughout the center. This was confirmed with Licensed Practical Nurse #96 on 07/05/22 at 2:50 PM. .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure the Foley catheter tubing was securely anchored to prevent excessive tension on the catheter and to prevent inadvertent catheter removal or tissue injury from dislodging the catheter. This was true for one (1) out of three (3) residents reviewed for catheter and incontinence care. Resident Identifier: #2. Facility census 83. Findings included: a) Resident # 2 During an observation on 07/06/22 at 9:23 AM, Nurse Aide (NA) #42 was observed providing catheter care. Observation revealed Resident #2 did not have an anchor to secure the Foley catheter tubing, to prevent tension and/or accidental removal causing tissue damage. On 07/06/22 at 11:00 AM, the Director of Nursing (DON) was informed of the above findings. .

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-06 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review and staff interview the facility failed to provide the necessary hemodialysis services consistent with professional standards of practice. This was true for one (1) of one (1) hemodialysis resident reviewed during this annual survey. Resident identifier: 75 Facility census: 83 Findings included: a) Resident #75 On 07/05/22 at 1:00 PM it was observed that Resident #75 was a hemodialysis patient and has a right chest hemodialysis catheter. Observation found no hemodialysis catheter emergency clamps in his room. Record review of current orders and the care plan shows the Resident is to have the clamps at bedside and on the resident's person when he is self-mobile throughout the center. This was confirmed with Licensed Practical Nurse #96 on 07/05/22 at 1:05 PM. .

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and staff interview the facility failed to remove expired medical supplies from the medication storage room in accordance with currently accepted professional principles. This had the potential to affect a limited number of residents. Facility census: 83. Findings included: a) Medication storage room. Upon observation on [DATE] at 10:04 AM, the following items in the medication storage room were found to be expired. This was confirmed with Register Nurse - Director of Staff Education #5. The following items were expired: --Twenty (20) blue top blood collection vacutainers expired [DATE] --Twelve (12) red top blood collection vacutainers expired [DATE] --One (1) Intravenous Venous Fluid flow controller expired [DATE] --Three (3) administrator Intravenous Venous Fluid set expired [DATE] .

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$16,149 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $16,149 — penalty dated 2026-01-15
  • Medicare payment denial — starting 2024-01-13 for 55 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to COMMUNICARE HEALTH — 110 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.2+0.8 vs chain
Health inspection 3 of 52.7+0.3 vs chain
Staffing 3 of 52.6+0.4 vs chain
Quality measures 5 of 54.5+0.5 vs chain
The other 109 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Allen View Healthcare CenterSpringfield, OH 1 of 5Annandale Healthcare CenterAnnandale, VA 1 of 5Canfield Healthcare CenterYoungstown, OH 1 of 5Dixon Healthcare CenterWintersville, OH 1 of 5Holbrook Healthcare CenterBuckhannon, WV 1 of 5Mount Vernon Healthcare CenterAlexandria, VA 1 of 5Southwood Healthcare CenterTerre Haute, IN 1 of 5Summers Healthcare CenterHinton, WV 1 of 5Valley View Healthcare CenterElkhart, IN 2 of 5Allison Pointe Healthcare CenterIndianapolis, IN 2 of 5Battlefield Park Healthcare CenterPetersburg, VA 2 of 5Beckley Healthcare CenterBeckley, WV 2 of 5Belmont Healthcare CenterBelmont, WV 2 of 5Berkeley Springs Healthcare CenterBerkeley Springs, WV 2 of 5Cedars Healthcare CenterCharlottesville, VA 2 of 5Columbus Healthcare CenterColumbus, OH 2 of 5Crestwood Care CenterShelby, OH 2 of 5Cumberland Healthcare CenterCumberland, MD 2 of 5Eagle Pointe Healthcare CenterParkersburg, WV 2 of 5Ellicott City Healthcare CenterEllicott City, MD 2 of 5Evergreen Crossing And The LoftsIndianapolis, IN 2 of 5Grande Pointe Healthcare CommuRichmond Heights, OH 2 of 5Great Lakes Healthcare CenterDyer, IN 2 of 5Greenbrier Health CenterParma Heights, OH 2 of 5Hagerstown Healthcare CenterHagerstown, MD 2 of 5Hanover Healthcare CenterMassillon, OH 2 of 5Holly Hill Healthcare CenterTowson, MD 2 of 5Keyser Healthcare CenterKeyser, WV 2 of 5Mercer Healthcare CenterBluefield, WV 2 of 5Morgantown Healthcare CenterMorgantown, WV 2 of 5Mount Airy Nursing and Rehab CenterMount Airy, MD 2 of 5Petersburg Healthcare CenterPetersburg, VA 2 of 5Riverside Nursing And Rehabilitation CenterDayton, OH 2 of 5Rolling Hills Healthcare CenterNew Albany, IN 2 of 5Salem West Healthcare CenterSalem, OH 2 of 5Wedgewood Healthcare CenterClarksville, IN 2 of 5Westminster Rehabilitation and Wellness CenterWestminster, MD 2 of 5Wildwood Healthcare CenterIndianapolis, IN 2 of 5Worthington Healthcare CenterParkersburg, WV 2 of 5Wyant Woods Healthcare CenterAkron, OH

Showing 40 of 109; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ROSEDALE FAMILY INVESTMENT COMPANY, INCOrganizationINDIRECT OWNERSHIP INTERESTsince 07/01/2022
RRW, LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 07/01/2022
WILHEIM FAMILY INVESTMENT COMPANY, INC.OrganizationINDIRECT OWNERSHIP INTERESTsince 07/01/2022
ODENTHAL, RICHARDIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/01/2022
HEALTH CARE FACILITY MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2022
GROVES, DONNAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2022
JUDY, ISAACIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2022
ROMEO, DOMINICIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2022
STOLTZ, CHARLESIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2022
WILHEIM, RONALDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2022
WOOD, CHRISTOPHERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2022
C.R. STOLTZ FAMILY INVESTMENT COMPANY INCOrganizationADP OF THE SNFsince 10/21/2025
C.R. STOLTZ IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 10/22/2025
I. ROSEDALE FAMILY INVESTMENT COMPANY INCOrganizationADP OF THE SNFsince 10/22/2025
R.S. WILHEIM IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 10/22/2025
RONALD S WILHEIM 2012 SPOUSAL TRUSTOrganizationADP OF THE SNFsince 10/22/2025

CMS files one row per role, so the 20 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.0M
Net patient revenuemost recent cost report
+8.8%
Operating marginrevenue minus expenses
$1.5M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 83%Medicare 9%Other / private 9%

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$400per resident / day
operating cost
$12,171per month
≈ monthly operating cost
$439per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.

Typical monthly cost in West Virginia
$12,836/mo
Nursing home (semi-private)
$13,262/mo
Nursing home (private)
$6,340/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515144. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next