Ely Manor
1200 Ely St, Allegan, MI 49010 · For profit - Corporation · 101 certified beds · (269) 673-1500 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $157,741 in federal fines (most recent 2025-07-22)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.9% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.0% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.3% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 4.9% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.0% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 2.3% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.0% | 19.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 97.8% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 28.2% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 24.6% | 14.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.7% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 91.4% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 38.3% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 25.1% | 11.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.43 | 1.84 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.51 | 1.64 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
39.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 45 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 67.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 43% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 39.6%CMS range 29.8–56.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 7.8–16.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 67.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 58.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 4.1–14.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 101 beds and averages 85.2 residents a day — about 84% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.02 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.11 hrs/resident/day on weekends vs 3.44 on weekdays — 10% thinner on weekends. RN hours go from 1.01 to 0.61 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
63 citations, most serious first. The 16 most serious are shown; the remaining 47 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-08-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake # 2592873.Based on interview, and record review, the facility failed to provide adequate supervision to prevent elopement and respond appropriately to an alarming exit door to ensure resident safety in 1 of 5 residents (Resident #101) reviewed for elopement/supervision, resulting in an Immediate Jeopardy when on 8/13/25 between 8:30 PM and 8:45 PM, Resident #101, who was an elopement risk with a prior recent history of elopement, exited the facility, unbeknownst to facility staff, and was found by a Certified Nursing Assistant (CNA) approximately 0.3 miles away from the facility, sitting on the front porch of a residential home. This deficient practice placed all residents, identified as at risk for elopement, at risk for serious harm, injury, and/or death.Findings include:The facility failed to provide adequate supervision to prevent elopement for an exit seeking resident, Resident #101, who was an elopement risk with a prior recent history of elopement, and respond appropriately to an alarming exit door to ensure resident safety. Resident #101 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-08-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2575758Based on observation, interview, and record review, the facility failed to provide adequate supervision to prevent an elopement and ensure safety in 1 of 4 residents (Resident #101) reviewed for safety/supervision, resulting in an Immediate Jeopardy when on 7/20/25 between 7:30 p.m. and 7:45 p.m., Resident #101 exited the facility, unbeknownst to facility staff, and was found by an off duty nurse approximately 0.3 miles away after sustaining a fall. This deficient practice placed all residents, identified as at risk for elopement, at risk for serious harm, injury, and/or death. Findings include:The facility failed to provide adequate supervision to prevent elopement for an exit seeking resident, Resident #101, who was an elopement risk. Resident #101 was found 0.3 miles away from the facility by an off-duty nurse and bystanders. Resident #101 was lying in an embankment holding onto a traffic cone with a bleeding skin tear on his lower right arm. The EMS (emergency medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-07-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #1234842Based on observation, interview and record review the facility failed to identify signs and symptoms of a stroke for 1 (Resident #112) of 3 residents reviewed for change of condition, resulting in an Immediate Jeopardy when Resident #112 did not receive timely medical intervention for a stroke on 7/15/25 who then suffered significant loss of function of her left upper extremity, developing unilateral spatial neglect (condition where a person has difficulty noticing or responding to stimuli on one side of their body), facial droop, and decreased ability to communicate verbally.Findings include:The facility failed to accurately assess Resident #112 for a change in condition on 7/15/25 at 12:00pm when Physical Therapist (PT) JJ reported to Director of Nursing (DON) B that the resident exhibited new onset of left sided weakness, exceptional fatigue and a significant decline in the ability to self-transfer.The Immediate Jeopardy began on 7/15/25 when the facility failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-07-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2563197. Based on observation, interview, and record review, the facility to ensure safety and prevent a major injury 1 of 3 residents (R108) reviewed for safety, resulting in an Immediate Jeopardy when, on 7/2/25 at 5:04AM, R108 fell from a transferring position onto an exposed metal bracket at the end of her bed impaling her in the soft tissue of her left buttock entering the rectum cutting it and the anal sphincter and also suffering an open fracture of the pubis ramus. The injured tissues required surgical reconstruction and after complications, placement of an ostomy (surgery that creates a new opening in your body for waste to come out).Findings include:The Facility failed to identify environmental hazards and risks of an exposed bed frame bracket. On 7/2/25 at 5:40 AM, R108, who was a fall risk with two or more previous falls, was found impaled on the exposed bracket of her bed. The facility determined at the time of R108's fall on 7/2/25, there were eight additional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-08-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: #MI00138772. Based on interview and record review, the facility failed to ensure the safety and prevent elopement in 1 (Resident #35) of 4 residents reviewed for accidents/hazards, resulting in an Immediate Jeopardy when Resident #35, who had been assessed as an elopement and fall risk on admission and had a Brief Interview for Mental Status (BIMS) of 9, left the facility unbeknownst to facility staff and was found on [DATE] at 7:25 pm approximately 0.25 miles away at a neighbors residence, across a 35 mph road, after another resident notified the nurse that the wheelchair at the facility exit door belonged to R#35. Findings include: Review of an admission Record revealed Resident #35 was a male, originally admitted to the facility on [DATE], with pertinent diagnoses which included: acute kidney failure, heart failure, chronic obstructive pulmonary disease (a lung disease that results in difficulty breathing), type 2 diabetes mellitus (a condition where the body is not able to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-07-22 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2563197. Based on observation, interview and record review, the facility failed to perform routine inspections and maintenance to ensure safety of resident beds for 1 of 1 resident (R108) reviewed for bed safety, resulting in a life-altering injury for R108 and potential for further injury for 9 additional residents who had foot-board brackets on their beds with no foot board.Findings include: According to the Minimum Data Set (MDS) dated [DATE], R108 had a BIMS (Brief Interview Mental Status) of 9/15, indicating the resident was cognitively impaired. Diagnoses that included cognitive communication deficit and history of falling. Review of R108's Progress Note dated 7/2/25 5:40 AM, revealed, .a crash was heard.(R108) was observed lying on her right side with her left buttocks impaled on a bracket used to mount a footboard on the bed. The bracket had entered her butt checks and was pressing the lateral side of her buttocks out During an interview on 7/14/25 at 9:52 AM, with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-06-30 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the Director of Nursing (DON) of record worked full time defined as 40 hours a week and to fulfill DON duties for 3 weeks (from 5/4/2026 to 5/24/2026) resulting in the potential for unmet care needs for all residents who resided in the building during those weeks. Findings include:Review of DON D's timesheet for May 2026 revealed the following during the Monday through Friday work week with DON D working as a charge nurse and the shifts being anywhere from 7-16 hours long:From 5/4/2026 to 5/8/2026, DON D worked 4 of the 5 days on the floor on day/night shiftFrom 5/11/2026 to 5/15/2026, DON D worked 3 of the 5 days on the floor on day/night shiftFrom 5/18/2026 to 5/22/2026, DON D worked 4 of the 5 days on the floor on day/night shiftDuring an interview on 6/25/2026 at 12:40 PM, Registered Nurse (RN) M stated that DON D had to work as a charge nurse on all different shifts when he was the DON at the facility. RN M stated that they don't have any unit managers anymore since they are working as a floor/charge nurse. RN M…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-30 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intakes #3036506 and #3042881. Based on interview and record review, the facility failed to report within 24 hours to the State Agency 1) an incident of neglect, residents' unadministered medications found in a pharmacy bag with trash in it at the nurses' station on approximately 5/25/26 and 2). Timely report a second incident of neglect of residents' medications not being administered and found unadministered in a dumpster. Findings include:Review of the MI FRI (Michigan Facility Reported Incident) revealed . On June 7, 2026, the administrator {Nursing Home Administrator (NHA) C}received a call from the day shift nurse, {Licensed Practical Nurse (LPN) R}, stating that a pharmacy bag of medications was retrieved from the dumpster and she had concern that {Director of Nursing (DON) D}threw them out. The Administrator immediately went to the facility to begin an investigation. LPN R states that before leaving her shift (on June 6th), she brought to (DON D's) attention that he still had medications left in the cart to pass however his medications were already…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-30 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake numbers 3036506 and 3042881. Based on interview and record review, the facility failed to maintain the highest practicable resident well-being by ensuring facility staff administered resident medications as ordered by the physician in 11 of 18 residents (Resident #8, #11, #6, #12, #13, #10, #16, #17, #18, #14, and #15) reviewed for medication administration, resulting in unmet medical needs and the potential for medical complication for affected residents. Findings include:Review of the MI FRI (Michigan Facility Reported Incident) revealed . On June 7, 2026, the administrator {Nursing Home Administrator (NHA) C}received a call from the day shift nurse, {Licensed Practical Nurse (LPN) R}, stating that a pharmacy bag of medications was retrieved from the dumpster and she had concern that {Director of Nursing (DON) D}threw them out. The Administrator immediately went to the facility to begin an investigation. LPN R states that before leaving her shift (on June 6th), she brought to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-30 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2988597.Based on interview and record review, the facility issued an against medical advice (AMA) form when transferring a resident to the hospital and failed to permit 1 resident (Resident #3) of 3 residents reviewed for discharges to return to the facility resulting in the guardian having to find placement elsewhere.Findings include: Resident #3 (R3)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R3 was a [AGE] year-old man who had an initial admission date of 3/4/2026 with pertinent diagnoses including dementia (a group of symptoms including memory loss, confusion, and impaired reasoning that interferes with daily life), anxiety, depression and right BKA (below knee amputation). Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R3 was cognitively intact. During an interview on 6/25/2026 at 9:01 AM, Hospital Social Worker (HSW) U stated on 5/11/2026 R3 went to the hospital from the facility, and he signed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain best practices in accordance with professional standards of food service safety. The deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen.Findings include: On 9/22/25 at 9:05 AM, Observation of the walk-in cooler found an open container of sour cream with a best by date of 8/25/25.On 9/22/25 at 9:10 AM, Observation of the three door True cooler found an open box of nutritional juices, mighty shakes, and reduced sugar mighty shakes, containing dozens of cartons intermingled. When asked how many days the items are good for, Certified Dietary Manager (CDM) T stated, I think they are good for 30 days. A review of the manufacturer's directions for use found that the items are only good 14 days from thaw. When asked how they track how long the items have been in the fridge, CDM T stated that normally the box gets dated, but the only date found on the box was the receive by date of 7/11. When asked if she knew when this box was pulled from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-21 · tag F0841 — widespreadDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Medical Director fulfilled their responsibility of implementing Medication Regimen Review (MRR) policies/procedures to include coordination of care between the facility and the consulting pharmacist/pharmacy for 2 (Resident #3 and Resident #51) of 5 residents reviewed for medications. This deficient practice has the potential to affect all residents that reside at the facility. Findings include: Resident #3Review of an admission Record revealed Resident #3 was originally admitted to the facility on [DATE] with pertinent diagnoses which included dementia and anxiety disorder. Review of Resident #3's Medication Regimen Review (MRR) dated 6/11/25 revealed, (Resident #3) is receiving Seroquel (antipsychotic medication). Epidemiological studies suggest an increased risk of hyperglycemia (high blood sugar levels)-related adverse effects during atypical antipsychotic use .Recommendation: Please consider obtaining a fasting lipid panel on the next…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-11-21 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation contains two deficient practice statements, A & B.Deficient Practice Statement (DPS) A Based on observation, interview, and record review, the facility failed to establish and maintain a system for surveillance of employee infections and effectively implement infection control measures related to Enhanced Barrier Precautions (EBP), Transmission-Based Precautions (TBP), catheter care, and cleanliness of resident equipment in 5 of 18 residents (Resident #1, #37, #69, #5, & #73) reviewed for infection control, resulting in the potential for cross-contamination and the development and spread of infection to a vulnerable population. DPS B Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in waterborne pathogens to exist and spread in the facility's plumbing system and an increased risk of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-21 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and/or implement a comprehensive resident-specific treatment plan for five (R43, R31, R4, R11, and R71) of 18 residents reviewed for care planning, resulting in the potential for unmet medical, physical, mental, and psychosocial needs.Findings include: R43 According to R43's admission Record, diagnoses included COPD (chronic obstructive pulmonary disease) and chronic respiratory failure with hypoxia. Review of R43's Order Summary indicated the resident had 1-PRN (as needed) Albuterol inhaler dated 11/16/24. Further review of R43's Order Summary indicated the resident could keep an inhaler at bedside per hospice as of 9/16/25. It was noted hospice services were ordered for the resident on 9/15/25. Review of R43's Care Plan indicated the resident preferred to keep her inhaler within reach but was not implemented until 9/23/25, 7-days after the physician's order was written and 1-day after the facility's recertification survey had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 1.) 2 residents (R43 and R69) of 3 residents reviewed for self-administration of medications was assessed to determine if self-administration of medication was clinically appropriate, and 2.) orders were written for 2 residents (R69 and R31) of 3 residents reviewed to be able to self-administer medications, resulting in unsupervised administration of medications (R43 and R69) and the potential for mismanagement of medication and potential for adverse side effects.Findings include: Review of the facility list of residents that had the Evaluation History Self-Administration of Medication Assessment received 9/23/2025, revealed two residents had been evaluated for self-administrating medications. The residents were R43 on 9/23/25 and R31 on 3/11/25. R43According to R43's admission Record, diagnoses included COPD (chronic obstructive pulmonary disease) and chronic respiratory failure with hypoxia.Review of R43's Order Summary indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the residents' right to be free from physical abuse by a resident in 2 (Resident #49 and Resident #51) of 2 residents reviewed for abuse resulting in Resident #49 being physically assaulted by Resident #51 and the potential for a decline in physical, mental, and psychosocial well-being. Findings include: Resident #49Review of an admission Record revealed Resident #49 was originally admitted to the facility on [DATE] with pertinent diagnoses which included Alzheimer's disease and cognitive communication disease. Review of Resident #49's Progress Notes dated 9/11/25 and documented by Physician Assistant (PA) AAA revealed, RN (Registered Nurse) called and notified me resident (Resident #49) was in an altercation with another resident (Resident #51). Resident (Resident #49) was struck in the face with a book by another resident (Resident #51) Resident #51Review of an admission Record revealed Resident #51 was originally admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 47 citations
- Potential for harm · Dcited before2025-11-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for 2 (Resident #49 and Resident #51) of 2 residents reviewed for abuse resulting in an allegation of physical abuse not being thoroughly investigated and the potential for ongoing resident to resident physical abuse to occur. Findings include: Resident #49 Review of Resident #49's Progress Notes dated 9/11/25 and documented by Physician Assistant (PA) AAA revealed, RN (Registered Nurse) called and notified me resident (Resident #49) was in an altercation with another resident (Resident #51). Resident (Resident #49) was struck in the face with a book by another resident (Resident #51) Resident #51 Review of Resident #51's Incident Report dated 9/11/25 and documented by Registered Nurse (RN) G revealed, The author writing this note heard the resident (Resident #51) raising her voice. This author observed (Resident #51) holding onto another resident (Resident #49) walker and yelling at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to thoroughly investigate an allegation of resident-to-resident abuse and protect residents from further abuse for 2 residents (Resident #49 & #51) of 2 residents reviewed for abuse, resulting in the potential for ongoing abuse due to an incomplete investigation of abuse. Findings include: Resident #49 Review of Resident #49's Progress Notes dated 9/11/25 and documented by Physician Assistant (PA) AAA revealed, RN (Registered Nurse) called and notified me resident (Resident #49) was in an altercation with another resident (Resident #51). Resident (Resident #49) was struck in the face with a book by another resident (Resident #51) Resident #51 Review of Resident #51's Incident Report dated 9/11/25 and documented by Registered Nurse (RN) G revealed, The author writing this note heard the resident (Resident #51) raising her voice. This author observed (Resident #51) holding onto another resident (Resident #49) walker and yelling at other resident (Resident #49). This author removed (Resident #51) from the day room . In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1(Resident #4) of 1 resident reviewed for Pre-admission Screening and Resident Review (PASARR) was referred for a comprehensive level II PASARR evaluation, resulting in the potential for the resident to not receive the appropriate mental health treatment and services. Findings include:Resident #4Review of an admission Record revealed Resident #4 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs).Review of a Minimum Data Set (MDS) assessment for Resident #4 with a reference date of 7/31/25, revealed a Brief Interview for Mental Status (BIMS) assessment score of 0/15, which indicated the resident was severely cognitively impaired.Review of a PASARR Level I screening form for Resident #4 with a reference date of 7/22/25, section II revealed the resident 1.has a current diagnosis of mental illness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise a comprehensive, individualized plan of care for 1 of 18 residents (Resident #51) reviewed for care plans, resulting in further occurrences of resident-to-resident physical aggression and the potential for unmet care needs and impaired physical, mental, and psychosocial well-being. Findings include: Resident #51 Review of an admission Record revealed Resident #51 was originally admitted to the facility on [DATE] with pertinent diagnoses which included Alzheimer's disease and major depressive disorder. Review of Resident #51's Care Plan revealed, (Resident #51) has the potential to demonstrate physical and verbal aggression R/T (related to): hitting, kicking, resistive to care, biting, slapping, repetitive movements, yelling, screaming and abusive language r/t dementia, delusional thinking, depression and anxiety. Start date: 1/8/25. Goal: Will not harm self or others through the review date. Date Initiated: 01/08/2025. Interventions:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to reduce hazards and risks for 2 residents (Resident #71 and Resident #24) of 6 residents reviewed for accidents, resulting in: 1. Resident #71 maintaining possession of smoking paraphernalia while unsupervised. This deficient practice has the potential to impact all 80 residents of the facility due to the increased risk of a potential fire. 2. Resident #24 being transported in a wheelchair without foot pedals in place, resulting in the potential for an avoidable injury.Findings include:Resident #71Review of an admission Record revealed Resident #71 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: depression (persistent sad mood that impacts daily life).Review of a Care Plan for Resident # 71 with a reference date of 3/12/25, revealed there was no care plan related to Resident 71's noncompliance with the facility smoking policy, hiding smoking paraphernalia, and smoking in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify the need of a bubbler/humidifier to aid in oxygen therapy for 1 of 1 resident (R69) reviewed for oxygen therapy, resulting in the resident experiencing dryness and sores in her nose resulting in psychosocial and physical distress. Findings include: R69According to R69's Minimum Data Set (MDS) dated [DATE], the resident was independent performing her ADLs (activities of daily living). The resident's BIMS (Brief Interview Mental Status) had not been completed however, in conversations with the resident, she was able to recall long and short-term memories and hold an intellectual conversation. Review of R69's Diagnoses List included chronic obstructive pulmonary disease (COPD), chronic respiratory failure with hypoxia, and emphysema.Review of R69's Order Summary, dated 2/21/25, revealed, Oxygen at 2 L/min (deliver liters per minute) via nasal cannula (NC) to maintain saturation greater than 88% every shift for COPD.Review of R69's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that residents pain medications as ordered in 1 resident (Resident #7) of 6 residents reviewed for medications, resulting in Resident #7 receiving prescribed opioid (pain reliever) medication at a lower dose than the physician had ordered potentially causing Resident #7 to be at risk for breakthrough pain.Findings include:Resident #7(R7)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R7 admitted to the facility on [DATE] with pertinent diagnoses including hemiplegia and hemiparesis (paralysis and weakness on one side of the body) following cerebral infarction (stroke), dementia (decline in mental abilities such as memory, thinking and reasoning that is severe enough to interfere with daily life), aphasia (impaired speech and language that can limit ability to communicate) and depression. Brief Interview for Mental Status (BIMS) could not be completed due to R7's cognitive impairment. She was under Hospice care due…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide medically related social services to attain and maintain the mental and psychosocial health for 3 (Resident #71, Resident #13 and Resident # 4) of 18 residents reviewed for social services resulting in: 1. lack of evaluation of psychosocial needs for Resident #71, 2. expired resident guardianship paperwork for Resident #13, and 3. lack of care planning for Resident #4's psychiatric diagnosis with mood/behavior concerns and the use of psychotropic medication.Findings include: Resident #71 Review of an admission Record revealed Resident #71 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: alcohol abuse, depression (persistent sad mood that impacts daily life) and chronic respiratory failure with hypoxia (a condition in which the lungs cannot adequately provide oxygen to the body, leading to low oxygen levels). Review of a Minimum Data Set (MDS) assessment for Resident #71 with a reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely follow up with pharmacy recommendations occurred for 2 residents (Resident #3 and Resident# 51) of 5 residents reviewed for medications resulting in the potential for medication side effects and/or unnecessary medications for residents. Findings include: Resident #3Review of an admission Record revealed Resident #3 was originally admitted to the facility on [DATE] with pertinent diagnoses which included dementia and anxiety disorder. Review of Resident #3's Medication Regimen Review (MRR) dated 6/11/25 revealed, (Resident #3) is receiving Seroquel (antipsychotic medication). Epidemiological studies suggest an increased risk of hyperglycemia (high blood sugar levels)-related adverse effects during atypical antipsychotic use. These agents have been associated with extreme case of hyperglycemia, ketoacidosis (complication of diabetes where the body cannot produce enough insulin), hyperosmolar coma (serious complication of diabetes that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to provide food at a palatable texture for 2 residents (R69 and R73) of 18 residents reviewed for palatable foods and 3 of 14 residents in attendance of a confidential meeting, resulting in the potential for decreased food consumption and the potential for nutritional decline.Findings include:R69 According to R69's Minimum Data Set (MDS) dated [DATE], the resident was independent performing her ADLs (activities of daily living). The resident's BIMS had not been completed however, in conversations with the resident, she was able to recall long and short memories and hold an intellectual conversation. Review of R69's Diagnoses List included chronic obstructive pulmonary disease (COPD), chronic respiratory failure with hypoxia, and emphysema. During an interview on 9/22/25 at 10:00 AM, R69 complained of cooked vegetables being too soft. R73 According to the MDS dated [DATE], R73's BIMS score of 15 /15 indicated she was cognitively intact. Her diagnoses included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurate and complete medical records for 1 of 18 residents (Resident #13) reviewed for complete and accurate medical record documentation, resulting in the potential for staff and providers mismanaging care for residents. Findings include: Resident #13Review of an admission Record revealed Resident #13 was originally admitted to the facility on [DATE] with pertinent diagnoses which included vascular dementia and cognitive communication deficit. Review of Resident #13's Letter of Co-Guardianship dated [DATE] revealed, In the matter of (Resident #13), a legally incapacitated individual . it is ordered the guardianship is continued without modification. The guardian(s) shall continue to file annual reports. The court shall conduct the next review on [DATE] .In an interview on [DATE] at 8:35 AM, Social Services Director (SSD) FF reported that Social Work was responsible for ensuring that all residents with a legal guardian had current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility's antibiotic stewardship program protocols for 1 (Resident #51) of 5 residents reviewed for unnecessary medications resulting in resident #51 receiving multiple doses of an unnecessary antibiotic and the potential for adverse effects, and the development of antibiotic-resistant organisms from unnecessary and inappropriate antibiotic use. Findings include: Resident #51 Review of an admission Record revealed Resident #51 was originally admitted to the facility on [DATE] with pertinent diagnoses which included Alzheimer's disease and major depressive disorder. Review of Resident #51's Progress Notes dated 8/24/25 revealed, During the evening meal in the dining room, Resident #51 was reported by CNA (Certified Nursing Assistant) (Name redacted) to have initiated physical aggression towards another resident . The provider (name redacted) was notified of the acute change in behavior and orders were received . A urine sample will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the facility's non-smoking policy for 1 of 1 resident (Resident #71) reviewed for smoking, resulting in the resident possessing smoking paraphernalia while unsupervised in his room.Findings include: Resident #71Review of an admission Record revealed Resident #71 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: depression (persistent sad mood).Review of a Care Plan for Resident # 71 with a reference date of 3/12/25, revealed there was no care plan related to Resident 71's noncompliance with the facility smoking policy, hiding smoking paraphernalia, and smoking in his room.In an interview on 9/22/25, at 2:01pm, Resident #71 reported he had a lighter and cigarettes in his room until a few days ago when a police officer came and confiscated them. Resident #71 reported staff allowed him to go outside and smoke where the staff smoke and to keep his smoking materials in his possession.In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # 2568748.Based on interview, and record review, the facility failed to provide showers/baths per resident preference and plan of care in 1 of 3 residents (Resident #102) reviewed for Activities of Daily Living (ADL) care, resulting in dissatisfaction with care, and the potential for skin complications and infection due to impaired hygiene.Findings include:In an interview on 8/19/25 at 4:18 PM, Family Member X reported they initiated a discharge for Resident #102 in May of 2025 due to concerns with poor care. Family Member X reported Resident #102 rarely received a shower/bath while at the facility and stated Resident #102 would get a shower/bath .maybe once per month .Resident #102Review of an admission Record revealed Resident #102 was a female, with pertinent diagnoses which included obstructive lung disease, heart failure, anemia, depression, anxiety, venous insufficiency, diabetes, high blood pressure, and arthritis. Noted the resident discharged from the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-22 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intakes 1234839, 1234837, 2563197, 2564473, 1234842, and #1234844 Based on interview and record review, the facility failed to identify quality deficiencies and issues that should have been addressed in quality assurance committee, resulting in systems failure of ensuring resident treatments were completed and documented per physician's orders, change of condition was identified and assessed in a timely manner, facility beds were properly assembled and maintained in safe working condition, infection control practices were implemented, activities were provided to meet each resident's needs, and the facility provided an environment that was free from abuse. This deficient practice has the potential to affect all 89 residents. Findings include:Review of a Quality Assurance Performance Improvement Committee policy with a reference date of 3/5/25 revealed Quality Assurance and Performance Improvement (QAPI)- a coordinated application.takes a systematic, interdisciplinary, comprehensive, and data-driven approach to maintaining and improving safety and quality.The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #1234837.Based on interview, and record review, the facility failed to ensure residents were treated with dignity and respect in 1 (Resident #100) of 3 resident reviewed for dignity, resulting in a staff member refusing to assist Resident #100 with care needs Findings include:Review of an admission Record revealed Resident #100 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: depression (persistent sad mood with loss of interests), anxiety disorder (condition characterized by excessive and persistent worry), chronic obstructive pulmonary disease (group of lung diseases that block airflow and make it difficult to breath) and chronic systolic heart failure (condition in which the heart's main pumping chamber can't pump enough blood to meet the body's needs).Review of a Minimum Data Set (MDS) assessment for Resident #100 with a reference date of 4/29/25, revealed a Brief Interview for Mental Status (BIMS) score of 12/15 which indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2563197 and 2564437Based on interview and record review, the facility failed to ensure an incident of neglect (unsafe environment) was reported accurately to the State Agency in 1 of 1 resident (R108) reviewed for reporting, resulting in inaccurate information being reported regarding an incident to the State AgencyFindings include:According to the Minimum Data Set (MDS) dated [DATE], R108 scored 9/15 (moderately cognitively impaired) on her BIMS (Brief Interview Mental Status). R108 was occasionally incontinent and had diagnoses that included right artificial knee joint, cognitive communication deficit, and a history of falling. Section J-Fall History on Admission/Entry or Reentry, indicated R108 had two or more falls since admission or prior assessment with no injury. Section GG-Functional Abilities and Goals indicated a wheelchair was used for mobility. Review of R108's Emergency Medical Service (EMS) Run-Sheet dated 7/2/25 revealed, .Dispatch Reason.penetrating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-22 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide individualized activities designed to support the psychosocial well-being of 1 of 3 Residents (Resident #104) reviewed for activities, resulting in a potential for feelings of social isolation, loneliness, anxiety and boredom. Findings include:Review of Revolutionizing the Experience of Home by Bringing Well-Being to Life: The [NAME] Alternative Domains of Well-Being, Copyright 2012, Rev. 2020, revealed The [NAME] Alternative defined one domain of wellness as Connectedness- the state of being connected; alive.engaged, involved. Without meaningful interactions the individual can become disconnected.develop loneliness, helplessness, and boredom.Resident #104Review of an admission Record revealed Resident #104 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: anxiety disorder (persist feelings of worry that interfere with daily life), stroke (damage to the brain from interruption of its blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # 123442Based on interview and record review, the facility failed to assess and monitor resident nutritional status in 1 of 3 residents (Resident #105) reviewed for notifications, resulting in a 12% weight loss for Resident #105.Findings include:Resident #105Review of an admission Record revealed Resident #105 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: encounter for surgical repair aftercare following surgery on the nervous system, dysphagia (difficulty swallowing) and weakness.Review of a Minimum Data Set (MDS) assessment for Resident #105 with a reference date of 5/3/25, revealed a Brief Interview for Mental Status (BIMS) score of 12/15 which indicated Resident #105 was mildly cognitively impaired. Section K revealed Resident weighed 191 pounds at the time of admission and was on a mechanically altered diet. Section L indicated the resident experienced mouth or facial pain, discomfort or difficulty with chewing. Review of a Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #1234844 and #1234842Based on observation, interview and record review the facility failed to ensure facility staff documented resident care in the medical records for 2 residents (Resident #104 and Resident #105) reviewed for records, resulting in the potential for worsening of health conditions in incontinuity of care. Findings include:Resident #104Review of an admission Record revealed Resident #104 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: stroke (damage to the brain from interruption of its blood supply), and pressure injury to heels, sacral region(bottom).Review of a Minimum Data Set (MDS) assessment for Resident #104 with a reference date of 3/1/25 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated Resident #104 was not able to complete the interview. Section GG revealed Resident #104 was dependent for bed mobility and transferring from bed to wheelchair. Section H revealed Resident #104 had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure standards of infection control practices for one (R112) of one resident reviewed for the use PPE (Personal Protection Equipment) for Enhanced Barrier Precautions (EBP), resulting in the potential of cross-contamination and harborage of bacteria to a vulnerable population. Findings include:According to the Minimum Data Set (MDS) dated [DATE], R112 scored 12/15 (cognitively intact) on her BIMS (Brief Interview Mental Status), required substantial/maximal assistance for toileting needs, used a wheelchair for mobility, and surgical aftercare for cardiovascular system. Review of R112's Order Summary revealed:-7/1/25 Enhanced Barrier Precautions while performing high-contact care activities including changing bed linens.-7/2/25 Monitor surgical incision to sternum.-7/3/25 32 staples to midline sternum. Review of R112's Care Plan dated 7/11/25, indicated a potential for complications from surgical wounds. Surgical incision midline chest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain dignity and respond to residents' call lights in a timely manner in 2 (Resident #104 and #105) of 5 residents reviewed for dignity, resulting in feelings of frustration and the potential for overall decline in quality of life. Findings include: Resident #104 Review of an admission Record revealed Resident #104 was a male, with pertinent diagnoses which included: depression and type 2 diabetes mellitus (a condition where the body is not able to properly use sugar from the blood). Review of a Minimum Data Set (MDS) assessment for Resident #104, with a reference date of 2/25/25 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #104 was cognitively intact. In an interview on 3/11/25 at 9:24 AM, Resident #104 reported sometimes it takes forever for his call light to be answered. Resident #104 reported this was especially true when the facility was serving lunch or dinner, and he wanted something. Resident #105 Review of an admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to demonstrate evidence of prompt action taken to resolve resident council concerns of lengthy call light wait times in 4 of 6 resident council meetings reviewed for concern resolution, resulting in on-going dissatisfaction with call light response and the potential for feelings of frustration. Findings include: In an interview on 3/12/25 at 9:11 AM, Certified Nurse Aide (CNA) I reported occasionally residents had complained to her about long call light wait times. CNA I reported staff tried to get to the residents as soon as possible but sometimes the residents complained that it took too long. In an interview on 3/12/25 at 9:22 AM, Activities Assistant (AA) H reported residents have complained to her about long call light wait times. Review of Resident Council Minutes dated 10/25/24 revealed, .residents are waiting longer periods of times to have their call light answered . Review of Resident Council Minutes dated 11/29/24 revealed, .residents are having troubles with their call lights being answered . Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake MI00150558 Based on interview and record review, the facility failed to inform the resident's emergency contact of a fall in a timely manner for 1 (Resident #101) of 3 residents reviewed for falls resulting in a delay in the time the emergency contact was made aware of the fall. Findings include: Resident #101 Review of an admission Record revealed Resident #101 was a male, with pertinent diagnoses which included: aftercare following joint replacement surgery and presence of left artificial knee joint. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 2/20/25 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #101 was cognitively intact. Review of Resident #101's Nurses Note dated 2/21/25 at 4:39 AM and authored by Licensed Practical Nurse (LPN) F revealed, Note Text: Resident observed on the floor next laying on right side with back next to recliner and head facing bed. [NAME] was next to him. Resident stated I was getting up to use…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-28 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake: MI00148829, MI00147804, MI00148226 and MI00148227. Based on observation, interview, and record review, the facility failed to protect the residents' right to be free from staff to resident and resident to resident verbal and physical abuse for 4 (Resident #107, #101, #102, and #104) of 11 residents reviewed for abuse, resulting in the potential for physical, emotional and psychosocial harm. Findings include: Resident #107: Review of an admission Record revealed Resident #107 was a female with pertinent diagnoses which included Parkinson's disease, hallucinations, and mild intellectual disabilities. Review of Care Plan for Resident #107, revised on 9/3/24, revealed the focus, .(Resident #107) has impaired communication r/t (related to) as evidenced by my primary language is Spanish. I am fluent in English . with the intervention .Encourage resident to continue stating thoughts even if resident is having difficulty .Observed for non-verbal indicators of attempts to express self, such as, tears, furrowing of the brow, pursing of lips, yelling,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-28 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake: MI00147804 Based on interview and record review, the facility failed to ensure staff fully implemented the abuse policy for reporting an incident of abuse to the abuse coordinator in 2 out of 13 sampled residents (Resident #101, and #102) reviewed for abuse reporting, resulting in the potential for incidents of abuse going undetected, unreported, or without thorough investigation. Findings include: Resident #101: Review of an admission Record revealed Resident #101 was a female with pertinent diagnoses which included Alzheimer's disease, chronic fatigue, diabetes, impulsiveness, chronic pain, psychosis, COPD, and stroke. Resident #102: Review of an admission Record revealed Resident #102 was a female with pertinent diagnoses which included intellectual disabilities, bipolar disorder, anxiety, schizoaffective disorder (combination of symptoms of schizophrenia (serious mental illness that affects how one thinks, thoughts or experiences that seem out of touch with reality, disorganized speech or behavior, decreased participation in daily activities)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement resident comprehensive care plans for 1 resident of 13 (Resident #101) reviewed for care planning resulting in a lack of service for the resident to maintain their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #101: Review of an admission Record revealed Resident #101 was a female with pertinent diagnoses which included Alzheimer's disease, chronic fatigue, diabetes, impulsiveness, chronic pain, psychosis, COPD, and stroke. Review of Care Plan revised on 1/12/25, revealed the focus, .(R101) is at risk for fall related injury and falls R/T (related to): Confusion , Gait/balance problems, History of Falls, Incontinence, Medication, Mobility/uses a device, Unaware of safety needs, (R101) frequently declines assistance from staff for transfers. (R101) is self-determined to maintain her independence and frequently self-transfers/ambulates without calling for assistance and she will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure facility nursing staff followed physician orders to obtain urine sample in 1 of 13 residents (Resident #101) reviewed for laboratory orders and standard of practice, resulting in the potential for the worsening of a condition and a delay in treatment. Findings include: Resident #101: Review of an admission Record revealed Resident #101 was a female with pertinent diagnoses which included Alzheimer's disease, chronic fatigue, diabetes, impulsiveness, chronic pain, psychosis, COPD, and stroke. Review of Care Plan for Resident #101, revised on 10/21/24, revealed, the focus, .I have a history of urinary tract infection . with the intervention .Obtain labs/diagnostics as ordered. Report abnormal results to the physician . Review of Incident Report dated 11/21/24, revealed, .Incident Description: Observed pt (patient) lying on her right side on the floor in the bathroom .Obtain U/A (urinalysis)with C&S (culture and sensitivity) in indicated r/t (related to) hallucinations of a person in her room . Review of Order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake: MI00146669 Based on interview and record review, the facility failed to ensure a resident was consistently provided with showers/bathing for 2 of 8 residents (Resident #100 and #101) reviewed for activities of daily living, resulting in unmet personal hygiene needs with the potential for isolation, psychosocial harm, skin breakdown, harboring infection, and decreased self-esteem. Findings include: Resident #100: Review of an admission Record revealed Resident #100 was a female with pertinent diagnoses which included heart failure, diabetes, COPD, fibromyalgia (chronic health condition that causes pain, tenderness throughout the body, fatigue, and trouble sleeping), peripheral venous insufficiency (veins in legs and arms are damaged or blocked, making it difficult for blood to return to the heart, can lead to swelling, pain, cramping). Review of Care Plan revised on 1/6/25, revealed the focus, .Has a functional ability deficit and requires assistance with self care/mobility r/t (related to): fatigue/weakness, impaired balance . with the intervention…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide consistent, meaningful, person-centered activities for 2 of 2 residents (Resident #102, #104) reviewed for activities provided by the facility, resulting in the potential for loss of interaction, joy, self-esteem, growth, sense of wellbeing, autonomy, connectedness, identity, creativity, independence, pleasure, and comfort. Findings include: Resident #102: Review of an admission Record revealed Resident #102 was a female with pertinent diagnoses which included intellectual disabilities, bipolar disorder, anxiety, schizoaffective disorder (combination of symptoms of schizophrenia (serious mental illness that affects how one thinks, thoughts or experiences that seem out of touch with reality, disorganized speech or behavior, decreased participation in daily activities) and mood disorder), and restlessness and agitation. Review of Care Plan for Resident #102 dated 4/12/24, revealed the focus, .I have a psychosocial well-being problem,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake: MI00148896 Based on observation, interview and record review, the facility failed to provide adequate supervision, implement care plan interventions, and assistive devices for proper transfer for 1 (Resident #108) of 4 residents, resulting in a fall which had the potential to cause injury and negatively affect the residents highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #108 (R108): Review of an admission Record revealed Resident #108 was a female with pertinent diagnoses which included unsteadiness on feet, weakness, and low back pain. Review of current Care Plan for Resident #108, revised on 11/12/24, revealed the focus, .(R108) has a functional ability deficit and requires assistance with self-care/mobility R/T (related to): weakness, impaired mobility, non-ambulatory since back surgery in March 2024, DM (diabetes mellitus), morbid obesity . with the intervention .Substantial/maximal assist with sit to stand two persons . Review of Incident Report dated 12/2/24 at 09:30 AM, revealed, .Called into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment that promoted the autonomy in 2 of 20 residents (Resident #334 and Resident #333) reviewed for homelike environment, resulting in emotional distress, loss of independence, and feelings of frustration. Findings include: Review of Older People's Perceived Autonomy in Residential Care: An Integrative Review, Vol. 28 (3), 414-434, published by Nursing Ethics, 2021, revealed: .Older people's perceived autonomy promoted health and quality of life in residential care. However, their autonomy was associated with a number of protective and restrictive individual and environmental factors, which influenced whether autonomy was achieved . limited autonomy led to feelings of confinement and frustration and increased the overall mortality rate .Older people felt that their autonomy in residential care was associated with .the living environment provided by the residential care home. Resident #334 Review of an admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive, person-centered care plan for 2 (Resident #34 and Resident #332) of 20 sampled residents reviewed for care plans, resulting in inconsistent application of pressure relieving device (heel protectors) for Resident #34 and an incomplete reflection of care needs for both Resident #34 and Resident #332. Findings include: Resident #34 Review of an admission Record revealed Resident #34 was a female, with pertinent diagnoses which included: Alzheimer's disease (a form of dementia). In an observation/interview on 7/9/24 at 10:41 AM, noted Resident #34 was seated in her room in her broda chair (a high back wheelchair that is used for positioning). Resident #34 was wearing cushioned boots (heel protectors) on both feet. Agency Nurse (AN) TT reported Resident #34 was on hospice and they had just been in and dressed her left heel wound. A review of Resident #34's current Care Plan was conducted on 7/9/24 at 2:29…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise a comprehensive care plan after a change in resident condition in 1 of 20 residents (Resident #75) reviewed for comprehensive care plans, resulting in an inaccurate reflection of the resident's status, and the potential for unmet medical, physical, mental, and psychosocial needs. Findings include: Review of the policy/procedure Care Planning, dated 2/2022, revealed .The comprehensive care plan is developed from the RAI (Resident Assessment Instrument) scheduled and is reviewed and revised by the IDT (Interdisciplinary Team) as necessary . Review of an admission Record revealed Resident #75 was a female, with pertinent diagnoses which included stroke with left sided weakness, muscle weakness, and dysphagia (difficulty swallowing). Review of a Minimum Data Set (MDS) assessment for Resident #75, with a reference date of 3/9/24, revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to prevent worsening of contractures (hardening of the muscles, tendons, and other tissues) for 1 of 2 residents (Resident #67) reviewed for range of motion resulting in the potential for worsening of right and left hand contractures. Findings include: Resident #67 Review of an admission Record revealed Resident #67 was originally admitted to the facility on [DATE] with pertinent diagnoses which included right and left hand contractures. Review of Resident #67's current Care Plan revealed no focus or interventions related to the resident's right and left hand contractures. Review of Resident #67's Orders did not reveal any active physician orders in place for resident's right and left hand contractures. Review of Resident #67's Occupational Therapy Discharge Summary dated 3/7/24 revealed, .Discharge recommendations: use of bilateral handrolls (handroll with straps on L (left), without straps on R (right)), PROM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake# MI00145167 Based on interview and record review, the facility failed to ensure that residents received adequate treatment and care for pain management for 1 of 2 residents (Resident #380) reviewed for pain, resulting in increased pain with the potential to affect activities of daily living (ADL). Findings include: Resident #380 Review of an admission Record revealed Resident #380 was originally admitted to the facility on [DATE] with pertinent diagnoses which included fracture of right femur. Review of Resident #380's Hospital Discharge Instructions dated 6/11/24 revealed, . Discharge medications .Tramadol 50 mg oral tablet 1 tab, PRN (as needed) every 6 hours Review of Resident #380's Orders revealed traMADol HCl (pain medication) Oral Tablet 50 MG. Give 1 tablet by mouth every 6 hours as needed for pain. Start Date: 6/11/2024 at 6:30 PM. During an interview on 7/09/24 at 11:38 AM, Family Member (FM) II reported that Resident #380 did not receive her pain medication (tramadol)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a mechanically altered diet was provided as ordered to meet individual needs in 1 of 13 residents (Resident #75) reviewed for dining and dietary orders, resulting in the potential for aspiration, choking, and harm. Findings include: Review of an admission Record revealed Resident #75 was a female, with pertinent diagnoses which included stroke with left sided weakness, muscle weakness, and dysphagia (difficulty swallowing). Review of a Minimum Data Set (MDS) assessment for Resident #75, with a reference date of 3/9/24, revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated she was cognitively intact. In an observation on 7/9/24 at 10:15 AM, Resident #75 was in her room sitting in her wheelchair with a blanket over her shoulders. Observed an orange sign on the wall above Resident #75's bed which stated .Must be up in dining room for chewable foods with line-of-sight of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to maintain general cleanliness and repair of the dry storage room as well as provide proper storage for items in central supply. Findings Include: During a tour of the facility, at 10:00 AM on 7/9/24, it was observed that the floor drain in the dry storage room was being used for draining the ice machine and walk in cooler condensers. The floor in this area was found with black lines between the floor tiles and visible water coming up from the gaps in the tiles when walked on. During a tour of the central supply storage room, with Environmental Services H, at 3:04 PM on 7/9/24, it was observed that some storage shelving being used was made from raw wood with no covering to make it smooth and easily cleanable. Further observation found clean and sanitary items stored on the floor and on the raw wood surface. These items were: Catheter care equipment, ice bags, hair brushes, bottles of saline, re-usable urinals, and personal protective equipment. When asked about the storage, Environmental Services H stated they needed to rework…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-02 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide care to meet the resident needs in 1 of 8 sampled residents (Resident #106) reviewed for accomodation of need, resulting in discomfort in activites of daily living care for Resident #106. Findings include: Review of an admission Record revealed Resident #106, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: paraplegia. Review of a Minimum Data Set (MDS) assessment for Resident #106, with a reference date of 1/14/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #106 was cognitively intact. In an interview on 1/31/24 at 4:15 PM., Resident #106 reported he has a long standing chronic pressure ulcer on his buttock. Resident #106 reported he also has shearing on his upper thighs, in which nurses and CNA's apply wound dressing changes and cleaning up after he has a bowel movement. Resident #106 the washcloths the staff use to clean him up are very…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: #MI00139716, MI00139718, MI00139719, MI00140206 & MI141271. Based on observation, interview, and record review the facility failed to ensure adequate supervision to prevent resident to resident physical altercations for 3 Residents (Resident #102, #103, and Resident #104) of 6 residents reviewed for abuse resulting in Resident #102 striking both Resident #103 & Resident #104 on more than one occasion and the potential for further resident to resident altercations to continue for vulnerable residents residing in the facility. Findings include: Resident #102 Review of an admission Record revealed Resident #102, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: Alzheimer disease. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 12/11/23 revealed a Brief Interview for Mental Status (BIMS) score of 03/15 which indicated Resident #102 was cognitively impaired. Resident #103 Review of an admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-23 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide appetizing and temperature appropriate food products to 4 residents (Resident #23, #28, #63, and #7) of 4 residents reviewed for food palatability, resulting in dissatisfaction with meals, the potential for decreased food acceptance and nutritional decline. Findings include: Resident #23 Review of a Minimum Data Set (MDS) assessment for Resident #23, with a reference date of 6/14/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #23 was cognitively intact. In an interview on 8/22/2023 at 9:47AM, Resident #23 stated the food here is horrible. Resident #23 reported the broccoli is overcooked like mush, the rice is dry, and the spaghetti sauce is watery. Resident #23 stated, the food just isn't prepared good. In an interview on 8/23/2023 at 8:46 AM, Resident #23 reported his main issue with the food is the bland flavor and the rice is overcooked. Resident #28 Review of a Minimum Data Set (MDS) assessment for Resident #28,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents are treated with dignity and respect for 1 of 2 residents (Resident #386) reviewed for dignity, resulting in episodes of incontinence, causing embarrassment and potential for a decline in self-worth. Findings include: Resident #386 Review of an admission Record revealed Resident #386 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: UTI (urinary tract infection), weakness and Parkinson's disease (a chronic degenerative disorder that affects movement). A Minimum Data Set (MDS) assessment for Resident #386 was not available due to new admission to the facility. Review of Resident #386's Kardex (direct care guide) revealed, .Toileting- one assist . In an interview on 08/21/23 at 11:55 AM, Resident #386 reported being very new to the facility and concerned that she has to wait a long time for her call light to be answered. Resident #386 reported that the wait time was worse during the night and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to obtain physician orders for use of a continuous positive airway pressure (CPAP) machine for 1 of 1 resident (Resident #52) reviewed for respiratory care resulting in the potential for improper use, inaccurate settings, irregular cleaning, and respiratory infection. Findings include: Review of an admission Record revealed Resident #52 had pertinent diagnoses which included acute and chronic respiratory failure, chronic obstructive pulmonary disease, and obstructive sleep apnea. Review of a Minimum Data Set (MDS) assessment for Resident #52, with a reference date of 8/11/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #52 was cognitively intact. During an observation and interview on 8/21/23 at 12:10 PM, Resident #52 was observed awake and wearing a nasal pillow (head strap and plastic tubing with soft prongs for nostrils that connects to a continuous positive airway pressure (CPAP) machine) with a CPAP machine on the nightstand next to the bed turned on and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify emotional triggers for 1 of 1 resident (Resident #56) reviewed for trauma informed care, resulting in the potential for re-traumatization due to staff not being informed and knowledgeable of the resident's past trauma, and the lack of care plan interventions in place. Findings include: Review of a admission Record dated 7/11/22, revealed Resident #56 was admitted to the facility with the following pertinent diagnoses: Post Traumatic Stress Disorder (a disorder in which a person has difficulty recovering after experiencing a terrifying event), Difficulty Walking, Bipolar Disorder (disorder characterized by episodes of mood swings ranging from depressive lows to manic highs), Suicidal Ideations (thinking about or planning suicide), Major Depressive Disorder. Review of a Minimum Data Set (MDS) assessment dated [DATE], section D (Mood) revealed Resident #56 experienced feeling down, depressed, hopeless 2-6 days during the 14-day assessment period.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records regarding advanced directives in 2 (Resident #28 and #84) of 5 residents reviewed for advanced directives, resulting in incomplete medical records and the potential for inappropriate care being provided in the event of an emergency. Findings include: Resident #28 Review of Resident #28's electronic medical record on [DATE] at 9:10 AM revealed Do Not Resuscitate (DNR) documentation but no DNR physician order. In an interview on [DATE] at 11:36 AM, Registered Nurse (RN) X reviewed Resident #28's electronic medical record and reported Resident #28 had signed DNR papers but she could not find a corresponding DNR physician order. RN X reported she expects to see a physician order and an alert in the electronic medical record if a resident is DNR. RN X reported the unit managers typically update the physician order when DNR paperwork is signed. In an interview on [DATE] at 11:42 AM, Licensed Practical Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide requested immunizations to 1 of 5 residents (Resident #48) reviewed for immunizations, resulting in the potential for acquiring, transmitting, or experiencing complications from communicable diseases. Findings include: Review of an admission Record revealed Resident #48 had pertinent diagnoses which included schizophrenia, psychotic disorder with delusions, and dementia. Review of a Minimum Data Set (MDS) assessment for Resident #48, with a reference date of 5/25/23 revealed a Brief Interview for Mental Status (BIMS) score of 9/15 which indicated Resident #48 was moderately cognitively impaired. Review of the Electronic Medical Record (EMR) on 8/22/23 revealed that Resident #48 had a Durable Power of Attorney (DPOA) and was no longer able to give consent. Review of an EMR Immunization Record on 8/22/23 for Resident #48 revealed the pneumococcal vaccine had a status of consent refused with no date indicated. During an interview on 8/23/23 at 8:53 AM, Unit Manager (UM) CC was unable to provide a signed consent for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-11-21 · tag F0628 — widespreadProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide written notification to the resident/representative detailing the reason for a transfer to the hospital in 1 of 2 resident (Resident #83) reviewed for hospitalization, resulting in the potential for the resident/representative to be unaware of the reason for the hospital transfer and their right to appeal.Findings include:Resident #83 Review of an admission Record revealed Resident #83 was a male, with pertinent diagnoses which included diabetes, high blood pressure, obstructive lung disease, and depression. Further review of the admission Record revealed Resident #83 was his own responsible party. Review of a Nurses Note for Resident #83, dated 7/8/25 at 6:21 PM, revealed .resident was sent to (Hospital Name) (at 4:10 PM) due to chest pain, c/o (complaints of) SOB (shortness of breath), (respirations) 28, abnormal lab values, and increased HR (heart rate) 122, all parties notified . Review of Resident #83's electronic medical record revealed no documentation to indicate that a written notification of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$157,741 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $138,302 — penalty dated 2025-07-22
- $15,593 — penalty dated 2023-08-23
- $3,846 — penalty dated 2023-08-21
- Medicare payment denial — starting 2025-08-20 for 2 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.8 | -1.8 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 4 of 5 | 3.2 | +0.8 vs chain |
| Quality measures | 3 of 5 | 4.0 | -1.0 vs chain |
The other 80 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 80; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| KHAN, ANIS | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2024 |
| QAZI, MOHAMMAD | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2024 |
| CIENA HEALTHCARE MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/17/2025 |
| LARUFFA, CATHERINE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2024 |
| METHENY, MARY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2024 |
| PARKER, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| ALLEGAN SENIOR LEASING, LLC | Organization | ADP OF THE SNF | since 06/01/2024 |
| CIENA MICHIGAN REAL ESTATE GROUP I, LLC | Organization | ADP OF THE SNF | since 06/01/2024 |
| MOHAMMAD QAZI 2022 CHILDREN'S TRUST UAD 5-4-2022 | Organization | ADP OF THE SNF | since 06/01/2024 |
CMS files one row per role, so the 16 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235264. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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