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Aria Nursing and Rehabilitation

707 Armstrong, Lansing, MI 48911 · For profit - Corporation · 110 certified beds · (517) 927-0005 Medicare & Medicaid certified

Call the home — (517) 927-0005 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2026Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)5 actual-harm citations$75,834 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 5 actual-harm citations
  • a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $75,834 in federal fines (most recent 2024-04-10)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
5135 S Pennsylvania Ave · (517) 887-5922 · Call to confirm hours
Pharmacy
410 E Jolly Rd · (517) 882-2732 · Call to confirm hours
Grocery
5501 S Cedar St · (517) 887-0264 · Call to confirm hours
Park
(989) 370-5516 · Typically dawn to dusk
Place of worship
635 Armstrong Rd · (517) 993-5435

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.7%10.8%15.4%better
Long-stay residents who lose too much weight5.3%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.3%0.8%0.9%better
Long-stay residents with a urinary tract infection0.8%1.5%2.0%better
Long-stay residents with depressive symptoms7.8%4.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.1%3.0%3.3%worse
Long-stay residents whose ability to walk worsened10.2%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication20.3%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers2.6%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control27.3%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table10.7%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine70.6%79.5%79.4%worse
Short-stay residents rehospitalized after admission17.7%24.0%22.6%better
Short-stay residents with an outpatient ER visit14.1%11.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.221.841.67better
Long-stay outpatient ER visits per 1,000 resident days1.921.641.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 100 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.0%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
69.3%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 69.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 62 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 39% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 54% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.0%CMS range 33.9–56.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 6.7–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge69.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge66.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge58.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 4.1–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.74
RN hours/ resident / day
0.52
LPN hours/ resident / day
2.37
Aide hours/ resident / day
3.63
Total nurse hours/ resident / day
0.37
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 110 beds and averages 83.3 residents a day — about 76% occupied, or roughly 27 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.74 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.37 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.03 hrs/resident/day on weekends vs 3.88 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.90 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-05-15)
20
at the previous standard inspection (2024-04-10)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

65 citations, most serious first. The 15 most serious are shown; the remaining 50 are one tap away and print in full.

  • Actual harm · Gcited before2024-07-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: MI00145322 and MI00144471 Based on observation, interview, and record review, the facility failed to ensure residents with pressure injuries received necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent infection for 2 of 5 residents (Resident #1 and #6) reviewed for pressure injuries, resulting in the worsening of R1's wound and subsequent hospitalization. Findings: Resident #1 (R1) Review of an admission Record revealed R1 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: Type II Diabetes, muscle weakness, need for assistance with personal care, and heart disease. Review of a Minimum Data Set (MDS) assessment for R1, with a reference date of 4/6/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated R1 was cognitively intact. Review R1's MDS dated [DATE], Section M- Skin Conditions revealed R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide prompt medical attention after a fall with multiple fractures for 1 of 3 sampled residents (R61) reviewed for falls, resulting in delay in treatment (21 hours wait prior to hospital transfer for right shoulder fractures), prolonged pain, and suffering. Findings include: Resident #61(R61) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R61 was a [AGE] year old female admitted to the facility on [DATE], with recent hospital readmission post facility fall resulting in two left humerus(upper arm) fractures. Additional diagnoses included cerebral vascular accident with left side weakness, hypertension (high blood pressure), peripheral vascular disease(decreased blood flow), anxiety disorder and depression. The MDS reflected R61 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact. During an observation and interview on 4/02/24 at 12:16 PM, R61's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-04-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00143255 Based on observation, interview and record review, the facility failed to 1) ensure enteral feedings were provided as ordered to meet hydration and nutritional needs for one (Resident #86); 2) ensure fluids were freely accessible and provided to three (Resident #41, #43, and #86) and 3) prevent significant weight loss for one (Resident #68) of five reviewed for nutrition and hydration, resulting in weight loss, not receiving the ordered tube feeding formula, not receiving the total tube feeding volume ordered, feelings of distress, hospitalization, and the potential for unmet nutritional needs and continued weight loss. Findings Include: Resident #86 (R86) Review of the admission Record reflected R86 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnosis which included gastrostomy status (creation of an artificial external opening into the stomach for nutritional support), retention of urine, dementia with agitation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00140401. Based on observation, interview and record review, the facility failed to maintain professional standards of practice in ensuring activities of daily living care met resident needs in two of three residents reviewed for falls (Resident #2 & #6), resulting in a serious head injury (Resident #2) and the potential for accidents/injuries (Resident #6). Findings include: Resident #2 (R2) Incident Report dated 1/26/24 at 10:09 AM indicated Licensed Practical Nurse (LPN) H responded to a resident scream and Certified Nurse Assistant (CNA) G calling for help. R2 was found lying on the floor, on the right side of her bed, was bleeding from the right side of her face and had sustained head trauma. R2 fell from bed during perineum care provided by CNA G. The same report revealed R2's bed was in the highest position at the time of the fall. R2's Activities of Daily Living (ADL) care plan dated 1/07/19 instructed the assistance of 2 staff for bathing, clothing management,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00140602 Based on interview and record review the facility failed to obtain and administer anti-seizure medication, as ordered by a physician, for one resident (#1) of three residents reviewed resulting in actual harm demonstrated by resident #1 having a Grand mal seizure (a seizure that involves loss of consciousness and violent muscle contractures) and requiring hospitalization. Finding Included: Resident #1 (R1) Review of the medical record revealed R1 was admitted to the facility 10/08/2023 with diagnoses that included Lennox-Gastaut Syndrome (a severe form of epilepsy resulting in multiple types of seizures), bacteremia (bacteria in the blood), cerebral palsy (impaired muscle coordination), impulse disorder, dysphagia (difficulty swallowing), erythema nodosum (inflammatory disease causing painful bumps under the skin), post-traumatic stress disorder (PTSD), anxiety, hyperlipidemia (high fat content in blood), panniculitis (inflammation in the bottom layers of the skin),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2986758 Based on observation, interview, and record review, the facility failed to develop fall interventions and implement fall interventions for one (R30) out of three reviewed for fall care plans. Findings include:Review of the medical record reflected R30 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included muscle wasting and atrophy, Aspasia following cerebral infarction (stroke). The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/29/26, reflected R30 scored 6 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 6/10/26 at 12:51 pm, R30 was observed seated in a wheelchair in the dining room with both feet resting on the foot pedals. The wheelchair did not have anti-tippers in place. During an interview conducted at the same time, R30's Family Member J reported that R30 had experienced falls at the facility, including one that resulted in a bump to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to timely obtain diagnostic imaging following a residents fall in one (Resident #50) out of 3 reviewed for falls resulting in the delay in treatment for a left wrist fracture, uncontrolled pain, and loss of function. Findings include: Review of the medical record reflected R50 was admitted to the facility on [DATE], with diagnoses that included repeated falls. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 5/27/26, reflected R50 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 6/10/26 at 11:18 AM, R50 was observed being wheeled out of her room by a Certified Nursing Assistant. R50 had a purple cast on her left arm. Review of a Nurses Note dated 5/21/2026 9:46 PM, CNA (certified nursing assistant) informed writer at 2015 (8:15 pm) that resident (R50) was observed on the floor of her room. Upon entering room, writer observed resident sitting on her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2795386 and 2803405.Based on observation, interview and record review, the facility failed to protect R2's right to be free from physical abuse by R6 and R4's right to be free from verbal abuse by staff. Findings Include:R2:Review of the medical record reflected R2 admitted to the facility on [DATE], with diagnoses that included multiple sclerosis and epilepsy (seizure disorder). The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/2/26, reflected R2 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and had upper and lower extremity (arms and legs) impairments on both sides that interfered with daily functions or placed them at risk of injury in the last seven days.On 3/25/26 at 4:25 PM, R2 was observed seated in a wheelchair, in the day room. R2 was assisted to her room, by staff. R2 alleged that approximately three weeks prior, in the day room, R6 was intoxicated and choked her. R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2717790Based on observation, interview and record review the facility failed to: 1.) ensure the safety, and 2.) implement care-planned interventions during staff assisted care in 1 of 3 sampled residents (Resident #102) reviewed for falls, resulting in R102 fall from elevated bed during care, where R102 required immediate transport to the hospital related to significant leg laceration, 24 sutures, and pain.Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R102 was a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that included chronic heart failure, diabetes, morbid obesity, major depression and anxiety disorder. The MDS reflected R102 had a BIM (assessment tool) score of 11 which indicated her ability to make daily decisions was moderately impaired, and she was dependent on staff for toileting, dressing, bathing and rolling left and right in bed.During a telephone interview on 1/30/26 at 1:58 p.m., Certified Nurse Aid (CNA) C…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-04 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2722185Based on observation, interview, and record review the facility failed to prevent significant medication errors for one resident (#101) out of three residents reviewed for medication errors. Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R101 was a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that included insulin dependent diabetes, anxiety and depression. The MDS reflected that R101 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact.Review of the complaint submitted to the State of Michigan, dated 1/21/26, reflected the facility allegedly failed to administer insulin according to the physician orders.Review of the Electronic Medical Record on 1/30/26 reflected that R101 was not currently at the facility and had been hospitalized .During a telephone interview on 1/30/26 at 3:58 PM, R101 daughter F reported was very unhappy with care at the facility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00152962 Based on observation, interview, and record review, the facility failed to ensure one resident (R1) was treated with dignity and respect out of five reviewed. Findings include: Review of the medical record revealed R1 was admitted to the facility on [DATE] with diagnoses that included Parkinson's Disease, anxiety disorder, major depressive disorder, and post-traumatic stress disorder. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/16/25 revealed R1 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of R1's Kardex (care guide) revealed R1 required two-person assistance with activities of daily living. The Kardex revealed Approach in a calm, quiet manner. Review of R1's behavior care plan revealed an intervention of approach/speak in a calm manner. On 6/20/25 at 8:23 AM, R1 was observed in bed. R1 reported there was an incident last month where Certified Nursing Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an allegation of abuse was reported timely to the State Agency for one (R1) of three reviewed. Findings include: Review of the medical record revealed R1 was admitted to the facility on [DATE] with diagnoses that included Parkinson's Disease, anxiety disorder, major depressive disorder, and post-traumatic stress disorder. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/16/25 revealed R1 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the Facility Reported Incident revealed 5/5/25 2p [2:00 PM] Housekeeper hears CNA [Certified Nursing Assistant] saying the words [F*ck] you multiple times in the residents [sic] room while the resident was present in the room. The housekeeper notified the housekeeping supervisor and the administrator of the incident. The Facility Reported Incident revealed the incident occurred on 5/5/25 at 2:00 PM, was discovered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-15 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant affecting 83 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality. Findings include: On 05/12/25 at 02:50 P.M., A common area environmental tour was conducted with Director of Maintenance (DM) H. The following items were noted: 1 East: CNA Storage Closet: The vanity cabinet kickplate was observed missing. One of two base cabinet door hinges were also observed disconnected, allowing the door to not close evenly. Shower Room: The shower wand assembly was observed missing an atmospheric vacuum breaker. (DM) H stated: I will have one installed. Day Room: The return-air-exhaust ventilation grill was observed heavily soiled with accumulated and encrusted dust/dirt deposits. Staff Break Room: The Toshiba microwave oven interior was observed (etched, scored, particulate, corroded). (DM) H stated: I am going to throw this out now. Service Corridor: Red Room: The box fan was observed soiled with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-15 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label medication in accordance with accepted professional principles, dating of open medication for one out of four medication carts reviewed and failed to ensure proper medication storage of medications for one Resident (#51) out of 83 current residents residing at the facility. Findings Included: During an observation on 05/12/25 at 10:58 AM, R51 was laying in bed with door partially open and granted this surveyor permission to enter room. R51 appeared alert and oriented and able to answer questions. A medication cup with four to five pills was located on R51's bedside table. R51 reported the nurse had brought medicaitons in about 30 minutes prior and left on bedside table while she was sleeping. Continued observation of the unit reflected mostly short term stay residents with several residents who were able to self ambulate or propel on own. During an interview on 05/14/25 at 9:54 AM, Director of Nursing DON B reported had been at facility for about three months. DON B reported would expect nurses to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to: (1) clean and maintain food service equipment, and (2) date mark potentially hazardous ready-to-eat food products affecting 83 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and resident foodborne illness. Findings include: On 05/12/25 at 09:13 A.M., An initial tour of the food service was conducted with Dietary Director (DD) E. The following items were noted: The Avantco 2-Door Reach-In Cooler interior light bulb was observed non-functional. (DD) E stated: I will place a work order into (TELS). The Vulcan convection oven(s) interior light bulbs were observed non-functional. The 2022 FDA Model Food Code section 6-303.11 states: The light intensity shall be: (A) At least 108 lux (10 foot candles) at a distance of 75 cm (30 inches) above the floor, in walk-in refrigeration units and dry FOOD storage areas and in other areas and rooms during periods of cleaning; (B) At least 215 lux (20 foot candles): (1) At a surface where FOOD is provided for CONSUMER…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · E2025-05-15 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to: (1) maintain 2 of 3 outdoor waste receptacles, and (2) clean the outdoor waste receptacle concrete pad surface affecting 83 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and pest attraction/harborage. Findings include: On 05/12/25 at 09:13 A.M., An initial tour of the food service was conducted with Dietary Director (DD) E. The following item was noted: On 05/12/25 at 10:40 A.M., The outdoor waste receptacle concrete pad was observed with accumulated dirt and debris (paper products, plastic bottles, plastic milk crate, wooden pallet, etc.). 1 of 4 receptacle plastic lids were also observed missing. 1 of 4 receptacle slider panels were additionally observed broken. The damaged slider panel contained a hole measuring approximately 6-inches-wide by 6-inches-long. (DD) E indicated she would place a work order into TELS as soon as possible. On 05/15/25 at 10:00 A.M., Record review of the Policy/Procedure entitled: Housekeeping Services dated 02/28/2025 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-15 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to inform one resident (46) of five residents' benefits, risks, and alternatives for the prescribing of psychotropic medication. Findings Included: Resident #46 (R46) Review of the medical record revealed R46 was admitted to the facility 10/12/2024 with diagnoses chronic kidney disease, muscle weakness, atrial fibrillation, thoracic aorta aneurysm, congestive heart failure (CHF), gastro-esophageal reflux disease, sleep disorder, restless leg syndrome, depression, anxiety, chronic pain, mitral valve insufficiency, anemia (low red blood cells count), osteoarthritis, history of myocardial infarction (heart attack), peripheral vascular disease (PVD), chronic obstructive pulmonary disease (COPD), bipolar disorder, and hyperlipidemia (high fat content in blood). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/27/2025, revealed R46 had a Brief Interview of Mental Status (BIMS) of 12 (moderate cognitive impairment) out of 15. Review of R46's medical record demonstrated a physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-15 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to act promptly on grievances reported in resident council meetings and provided responses to grievances in 6 of 9 residents, as reported during a confidential resident council interview, in a total sample of 18 residents and a total census of 83 residents, resulting in unresolved resident concerns, frustration and decreased quality of life. Findings include: A record review of the past six months of resident council meeting minutes revealed concerns/grievances that were not addressed and resolved. Complaints go from month to month with a lack of documentation to reflect that the problem was resolved. This writer reviewed grievances from January 2025 to the current time of survey. Grievance forms were not filled out completely to reflect the complaint/grievance was resolved and did not have the residents' signature to show they are happy with the outcome. Review of the facilities Grievance Policy called Care Program last updated 06/11/2024. .If a resident, a resident's representative, or another interested person with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-15 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure three out of five residents (Resident #46, 53, and 69) reviewed for unnecessary medications had proper documentation. Findings Included: Resident #69 (R69): Per the facility face sheet R69 was admitted to the facility on [DATE]. Diagnoses included dementia without behavioral disturbance, psychotic disturbance, mood disturbance, major depression disorder, and anxiety dated 11/7/2024. Review of a progress note dated 11/9/24, for Psychological Services PSYCHOSOCIAL EVALUATION Supportive Care, revealed an initial evaluation was conducted on 11/9/2024, and revealed a documented diagnosis of, unspecified dementia without behavioral disturbance The mental health exam revealed R69 did not have delusions, hallucinations, behaviors, she was alert to herself, and oriented. The exam did not have any findings that R69 had psychotic features. Review of a Physician's order dated 11/8/2024, revealed R69 was ordered to receive Risperidone 0.5 mg one tablet one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one (Resident #17) of two residents reviewed for care plans, had a comprehensive care plan that was revised for resident care needs, resulting in the potential for additional falls and care needs not being met. Findings Include; Resident #17 (R17) Review of the medical record reflected R17 was an initial admission to the facility on [DATE], readmitted on [DATE] and on 05/10/202. Diagnoses of repeated falls, diabetes, left hip pain, bi-polar and dementia. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/08/2025 revealed R17 had a Brief Interview of Mental Status (BIMS) of 13 (cognitively intact) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R17 requires assistance with personal care and uses a walker or wheelchair as an assistive device. Record reviews revealed R17 had eight falls in the last six months. 11/27/24-R17 fell on the bathroom floor trying to get to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-16 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: MI00144444 Based on interview and record review the facility failed to ensure that medications were administered following the physician ordered parameters for 3 of 8 residents (Resident #7, #8, and #10), reviewed for medication administration, resulting in medication errors. Findings: Resident #7 (R7) Review of an admission Record revealed R7 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: heart disease and hypertension. Review of R7's Order Summary dated 5/9/24 revealed, Metoprolol Tartrate Oral Tablet 50 MG (Metoprolol Tartrate) Give 0.5 tablet by mouth two times a day for HTN (hypertension) Hold is SBP (systolic blood pressure/top number) < (less than) 120 mmHg, Pulse < 60. To be administered at 7:00 AM and 7:00 PM. Review of R7's July Medication Administration Record and Blood Pressure Summary revealed: *On 7/1/24 R7's blood pressure was 108/64 and the 7:00 PM metoprolol was administered. *On 7/4/24 R7's blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to complaint intake MI00145033. Based on observation, interview, and record review the facility failed to prevent staff to resident abuse (#10) and investigation, immediately report allegations to the state agency and thoroughly investigate allegations resulting in the potential for continued abuse of residents. Findings Include. Resident #10 (R10) Review of the medical record reflected R10 was admitted to the facility on [DATE]. Diagnoses include Orthopedic aftercare following surgical amputation, Amputation of right foot, Osteomyelitis of both ankles and feet, difficulty walking, Peripheral Vascular Disease, Pain and Malaise. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/27/2024, revealed R10 had a Brief Interview of Mental Status (BIMS) of 15(cognitively intact) out of 15. Under section G0110, Activities of Daily Living (ADL) Assistance reveals R10 requires set up assistance for eating and partial to moderate assistance with bathing and getting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food product safely, maintain plumbing, and practice good hand hygiene, resulting in the potential increased risk of foodborne illness, affecting all residents that consume food from the kitchen. Findings include: On 4/2/24 at 9:00 AM, a tray of non-pasteurized shell eggs, located in the white reach-in cooler next to the cookline, was observed to be stored on a rack over ready-to-eat, individually portioned salad dressing cups. At this time, Dietary Staff DD stated that they were responsible for placing the eggs over the salad dressing cups and that was only their third day working there. Dietary Manager Q proceeded to moving the tray of eggs in the proper location. According to the 2017 FDA Food Code Section 3-305.11 Food Storage. (A) Except as specified in (B) and (C) of this section, FOOD shall be protected from contamination by storing the FOOD: (1) In a clean, dry location; (2) Where it is not exposed to splash, dust, or other contamination; and (3) At least 15 cm (6 inches) above the floor . On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-10 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain proper backflow protection, and store equipment in a safe manner, resulting in the potential for contamination of the potable water supply and contamination of care equipment, affecting all 92 residents in the facility. Finding include: On 4/3/24 at 1:25 PM, a hose spigot with the hose attached, located in the laundry room, was observed to not be provided with a backflow protection device (a device commonly used in plumbing to preclude the backflow of contaminants into the potable water supply. At this time, Maintenance Director EE stated they will acquire a backflow device for the hose. On 4/3/24 at 1:31 PM, a large box of single service bowls was observed to be stored on the floor in the Emergency Supply Room. At this time, Maintenance Director EE moved the box off of the floor. On 4/3/24 at 1:35 PM, an exterior hose spigot with the hose attached, located at the back loading bay, was observed to not be provided with a backflow protection device. On 4/3/24 at 2:00 PM, three boxes of gloves and one box of gowns were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-04-10 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00143255. Based on observation and record review, the facility failed to maintain the pest control program, resulting in pests throughout the building, affecting all 92 residents in the facility. Findings include: During an interview on 4/2/24 at 2:24 PM, Resident #67 stated that they consistently have ants on the floor in their room and uses their wheelchair to run over the ants and squish them. At this time, numerous live and dead ants were observed on the floor nearest to the window. Resident #67 continued to say that the facility has not addressed the ants in their room. On 4/2/24 at 2:29 PM, multiple ants were observed on the floor throughout room [ROOM NUMBER]. On 4/3/24 at 12:18 PM, multiple ants were observed on the floor at the cookline, feeding on food debris. At this time, food debris was observed on the floor at the cookline and under the preparation table across from the cookline. On 4/3/24 at 12:31 PM, an ant was observed on the floor in the 1st floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-10 · tag F0574 — pattern
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the state Ombudsman and state agency contact information was accessible, for nine out of 13 confidential residents in a group meeting, who did not know where the contact information was located. Findings Included: On 4/03/2024 at 11:03 AM, during group interviews, nine residents stated they did not know who the state Ombudsman was, how to contact the Ombudsman, nor did the nine residents know where the information was posted. The nine residents also stated they did not know where the posting was located for the contact information for the state agency. Observation on 4/3/2024 at 12:10 PM, of the third and second floors common areas, that included both the east and west sides, all dinning and activities rooms, and the chapel, revealed no postings for the state agency or Ombudsman contact information. During the same observation, the first floor was observed to have a large glass display case on the wall in the lobby area. A poster for the Ombudsman's main contact number was on the posting. The state…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-10 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure there was sufficient staffing, call lights were within reach, and call lights were answered promptly for 10 out of 13 confidential group interviews, and for two out of four residents (Resident #41 and 43). Findings Included: During a confidential group meeting on 4/03/2024 at 10:21 AM, one resident stated that staffing was so bad there were several times she would not receive staff assistant getting up out of bed and would miss the activities. The same confidential resident stated that about 4-5 times she did not receive staff assistance getting out of bed to attend activities and resident council, which resulted in her missing the activities and resident council meetings entirely. The resident stated it was due to not having enough staff. Another confidential resident stated he was told by staff they did not have enough time and were too busy to assist him to get up out of bed. Ten of the 13 confidential residents agreed that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-10 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure opened medications were appropriately labeled and stored (R15, R41, R294, R297) in 3 of 5 medication carts reviewed for labeling and storage, resulting in the potential for decreased medication efficacy and adverse side effects. Findings include: On 4/4/24 at 7:56 AM, Two East Medication cart was reviewed in the presence of Licensed Practical Nurse (LPN) R. During the medication pass, two undated inhalers were observed after LPN R administered the inhalers. The name on the outside of the box reflected R297's name with no open date on the boxes or the actual inhalers themselves. LPN R confirmed the absence of opened dates on the inhalers and stated that the inhalers should have been dated when opened and was unsure of where the inhaler had come from or when it had been opened. Review of R297's medical record revealed an active order for Anoro Ellipta Inhalation Aerosol Powder 62.5-25 MCG/ACT and an active order for Fluticasone-Salmeterol 250-50 MCG/ACT Aerosol Powder. On 4/4/24 at 8:56 AM, Two East…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-10 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure nutritionally adequate meals were served in accordance with dietary preferences, provided a repetitive breakfast menu, and failed to provide requested dietary items for one (Resident #287) of three reviewed and 10 of 13 residents that attended the Resident Council meeting, resulting in food preferences not being honored and the potential for unmet nutritional needs. Findings include: Resident #287 (R287) Review of the admission Record reflected R287 was admitted to the facility on [DATE] with diagnosis which included dependence on renal dialysis, end stage renal disease, heart failure, generalized anxiety disorder, type one diabetes mellitus, acquired absence of right leg below the knee, and muscle weakness. A Social Services Note dated 3/28/23 at 4:55 PM reflected R287's Brief Interview for Mental Status (BIMS) was scored 13 out of 15, indicating cognitively intact. R287's Care Plan indicated that he required supervision for assistance for most…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-10 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to serve food that was an appetizing temperature and provide a holiday meal for two (Resident #286 and #287) of three reviewed and 10 of 13 residents that attended the Resident Council meeting resulting in food complaints, the potential for unsafe food temperatures, and weight loss. Findings include: During on observation on 04/02/24 at 9:00 AM, the breakfast meal cart was delivered to the first-floor unit. Shortly after arrival, a family member approached the cart and a staff member opened the doors and handed the family member a breakfast tray for Resident #286. The staff member walked away from the cart, leaving the meal cart doors open. The doors on the meal cart were left open for 11 minutes while staff passed trays. In an observation on 04/02/24 at 12:38 PM, upon exit from a resident room the meal cart was observed on the first-floor unit. Staff was passing lunch trays and leaving the doors opened in between tray passes. On 4/2/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-10 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to audit emergency carts, resulting in the potential for emergency carts to be ill-equipped to respond to emergency care, affecting residents on two halls in the facility. Findings include: On 4/2/24 a review of the 2 [NAME] Emergency Cart Checklist, notes that the last date the audit was completed was March 9th, 2024. A review of the 3 [NAME] Emergency Cart Checklist, notes the last date the audit was completed was January 11th, 2024. During an interview on 4/3/24 at approximately 3:30 PM, Director of Nursing B was queried on the emergency cart audits and stated that Nursing is responsible for completing the audit daily and that the Unit Manager is responsible for ensuring the audits are being done. A review of the facility's Emergency Cart Policy, reviewed 01/2023, it notes, . 5. It is the responsibility of nursing to visually verify each Emergency cart daily and document on ER cart audit form that a check has been completed. Checks are completed per audit form by verifying the number on the lock: If any items are not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the accuracy of Minimum Data Set (MDS) assessments for two (Resident #23 and #68) of 19 reviewed. Findings include: Resident #23 (R23): Review of the medical record reflected R23 admitted to the facility 4/9/20 and readmitted [DATE], with diagnoses that included bipolar disorder and generalized anxiety disorder. The quarterly MDS, with an Assessment Reference Date (ARD) of 12/31/23, reflected R23 scored 13 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). R23's annual MDS, with an ARD of 4/17/23, was coded No for, A1500. Preadmission Screening and Resident Review (PASRR) .Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition? A level II evaluation was noted in R23's medical record for 7/2022, reflecting a level II evaluation was needed again, by 7/20/23, if R23 remained in the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure for three out of 19 residents (Resident #41, 43 and 287) a complete comprehensive care plan was in place and/or implemented. Findings Included: Resident #41 (R41): Per the facility face sheet R41 was initially admitted to the facility on [DATE], and readmitted on [DATE]. Diagnoses included stroke. In an observation and interview on 4/02/2024 at 2:54 PM, R41 was observed in bed, and no drinking water was observed in R41's room. A sign was observed on wall which revealed Pudding Thick Liquids .) During the same observation and interview R41 asked if she could get some water. A staff member was informed of R41's request. At 3:00 PM a Styrofoam cup with a lid was observed to have been placed on a bedside table that was in the bed one area. R41 resided in bed 2. The cup was way out of reach for R41, the straw was laying next to the cup, the water was not pudding thick and had ice in it. On 4/02/2024 at 3:05 PM, R41 was heard to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to timely investigate a fall and revise a fall Care Plan for one (Resident #287) of 19 reviewed for Care Plans, resulting in an inaccurate Care Plan, identifying the effectiveness of implemented interventions, and the potential for more falls. Resident #287 (R287) Review of the admission Record reflected R287 was admitted to the facility on [DATE] with diagnosis which included dependence on renal dialysis, end stage renal disease, heart failure, generalized anxiety disorder, type one diabetes mellitus, acquired absence of right leg below the knee, and muscle weakness. A Social Services Note dated 3/28/23 at 4:55 PM reflected R287's Brief Interview for Mental Status (BIMS) was scored 13 out of 15, indicating cognitively intact. R287's Care Plan indicated that he required supervision for assistance for most Activities of Daily Living. In an observation and interview on 04/02/24 at 9:42 AM, R287 was seated on the side of the bed with his bedside…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review facility failed to: 1) accurately assess, monitor, treat and prevent the development of pressure ulcers consistent with professional standards of practice to prevent avoidable pressure ulcers; and 2) implement care-planned and non-care-planned interventions for two Resident (R18 and R27) of three reviewed for pressure ulcers, resulting in facility acquired stage 3, and the increased likelihood for delayed wound healing and/or worsening of wounds and overall deterioration in health status. Findings include: Resident #27(R27) Review of the Face Sheet and Minimum Data Set (MDS) with ARD date 1/12/24, reflected R27 was a [AGE] year old male admitted to the facility on [DATE] related to mood disorder, left foot drop, osteoarthritis, anxiety, and depression. The MDS reflected R27 had a BIM (assessment tool) with score of 15 which reflected cognitively intact . Review of the facility Matrix, dated 4/02/24, reflected R27 had a facility acquired stage 3 pressure ulcer.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00143255 Based on interview and record review the facility failed to investigate falls and implement effective interventions to prevent falls for one (Resident #86) of three residents reviewed, resulting in the potential for falls and injury. Findings include: Resident #86 (R86) Review of the admission Record reflected R86 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnosis which included gastrostomy status (creation of an artificial external opening into the stomach for nutritional support), retention of urine, dementia with agitation and anxiety, need for assistance with personal care, delirium, and dysphagia (difficulty in swallowing food or liquid). The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/7/23, reflected R86's Brief Interview for Mental Status (BIMS) was scored 4 out of 15, indicating severe cognitive impairment. The Care plan reflected that R86 did not walk, required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to insure that two residents (R56 and R63) were free from significant medications errors out of two residents reviewed for significant medication errors resulting in the potential for adverse physical reactions/outcomes to residents. Findings Included: Resident #56(R56) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R56 was a [AGE] year old male admitted to the facility on [DATE], with diagnoses that included alcoholism, hypertension (high blood pressure), peripheral vascular disease, osteomyelitis bilateral ankles, orthopedic amputations bilateral feet related to recent gangrene infection(septicemia), and current smoker . The MDS reflected R56 a BIM (assessment tool) score of 15 which indicated his ability to make daily decisions was cognitively intact. The MDS reflected R56 had no behaviors including rejection of care. During an observation and interview on 04/02/24 at 10:20 AM, R56 was in the hall self…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-10 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure dentures were received timely for one (Resident #68) of one reviewed for dental services. Findings include: Review of the medical record reflected Resident #68 (R68) admitted to the facility on [DATE], with diagnoses that included diabetes, dysphagia (difficulty swallowing) and history of transient ischemic attack (TIA) and cerebral infarction. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 3/16/24, reflected R68 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS was coded No in section L (Dental) for, A. Broken or loosely fitting full or partial denture (chipped, cracked, uncleanable, or loose) and F. Mouth or facial pain, discomfort or difficulty with chewing. The admission MDS, with an ARD of 9/14/23, reflected coding of No in section L (Dental) for, A. Broken or loosely fitting full or partial denture (chipped,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-10 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer influenza and pneumococcal immunizations per Centers for Disease Control and Prevention (CDC) recommendations for two (Resident #6 and Resident #56) of five reviewed. Findings include: Resident #6 (R6): Review of the medical record reflected R6 admitted to the facility on [DATE], with diagnoses that included cerebrovascular disease, chronic respiratory failure with hypoxia and diabetes. According to the medical record, R6 was his own responsible party and gave consent to receive the influenza vaccination on 12/15/23 and 12/19/23. R6's medical record did not reflect documentation of an influenza vaccination being given for the 2023/2024 influenza season. According to CDC, .Everyone 6 months and older in the United States, with rare exception, should get an influenza (flu) vaccine every season . (https://www.cdc.gov/flu/prevent/flushot.htm) Resident #56 (R56): Review of the medical record reflected R56 was [AGE] years old and admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-02 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00140788 and MI00142060. Based on observation, interview and record review, the facility failed to maintain a safe, clean, comfortable and homelike environment, in a census of 91 residents, resulting in the potential for transmission of infection, decreased air quality, odors, and accidents. Findings include: The shower room located on the third floor was observed on 1/31/23 at 2:41 PM, with overflowing garbage, and used gloves and paper towels on the floor. An office type chair with a fabric seat and back had a wet area on the seat. The toilet seat was soiled with smears of bowel. Hair was observed in the shower over the drain. The ceiling vent was covered heavily with dust that had accumulated and the vent was not pulling air from the room. Housekeeper K was interviewed on 1/31/24 at 2:50 PM and stated she worked from 8:00 AM to 4:00 PM and the shower room was cleaned once per day. Housekeeper K stated she had not cleaned the shower room on the third floor yet on 1/31/24. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142060. Based on observation, interview and record review, the facility failed to ensure pharmacy procedures were in place for an extended leave of absence (LOA) for one (Resident #3) of one resident reviewed for LOA medication resulting in the resident not receiving medications for six days causing resident undue distress. Findings include: Resident #3 (R3) During an interview on 2/2/2024 at 10:34 AM R3 was sitting up in bed and stated that when she went LOA with her friend in December 2023, she had four days of medications and couldn't receive additional days of medications per request. R3 said that she went through a withdrawal when she did not take her scheduled medications per physician's orders. R3 said that her friend called the facility since she was concerned that R3 wasn't doing well and then took her to the emergency room. R3 reported that her friend was concerned that she was going through behavioral changes without medications. When asked how R3 felt at that time…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to evaluate and revise the care plan for one (#2) of two Residents reviewed for care plan revision, of a total sample of four, resulting in a lack of care plan evaluation, revision, and implementation of appropriate interventions, and the potential for unmet care needs. Findings include: Resident #2 (R2) Medical record revealed Resident #2 (R2) was admitted to the facility on [DATE] initially with diagnoses that included unspecified Dementia with severe mood disturbance, Dementia with severe agitation, Psychotic disorder with hallucinations due to known physiological condition and need for personal care. readmitted on [DATE] following a hospitalization for changes in mental status and returned with additional diagnosis of encephalopathy, sepsis, acute embolism and thrombosis of left distal lower extremity, urine retention, urinary tract infection, placement of a catheter, pleural effusion, and cardiomegaly. According to R2's Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-17 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that 1 Registered Nurse (V) and 1 Certified Nursing Assistant (S) had the required annual competency evaluations in skills and techniques necessary to care for Residents, resulting in the potential for staff to lack the necessary training to adequately meet the needs of the 87 Residents that currently reside at the facility. Findings Included: In an interview and record review on 01/17/23 at 09:02 a.m. with the Nursing Home Administrator (NHA) A and the Director of Human Resources W employee personnel files were reviewed for the completion of competencies for the nursing department employees. The Director of Human Resources W was unable to locate the annual competency for Certified Nursing Assistant (CNA) S who's hire date as the facility was 06/19/2019. The Director of Human Resources W was unable to locate the annual competency for Registered Nurse (RN) V who's hire date at the facility was 12/17/2020. NHA A explained that it was the facility policy and practice that all competencies and employee evaluations be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-17 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide adequate medically related social services for 1 resident (R52) of 17 residents reviewed. Resulting in increased likelihood of resident overall psychosocial well being potentially affecting all 87 residents. Findings include: Resident #52(R52) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R52 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included atrial fibrilation(irregular heart beat), heart failure, chronic obstructive pulmonary disease, respiratory failure, weakness, anxiety and depression. The MDS reflected R52 had a BIM (assessment tool) score of 11 which indicated her ability to make daily decisions was moderately impaired, and she required one person physical assist with bed mobility, transfers, dressing, toileting, hygiene, ambulation, locomotion, and bathing. The MDS reflected R52 had and mood score of 16 which indicated moderately severe depression.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-17 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain complete, accurate and readily accessible resident medical records for five residents(R1, R14, R16, R52 and R68) of 19 reviewed for medical records, resulting in the likelihood for medication errors, missed treatments, incomplete discharge instructions, incomplete recap of stay and discharge summary, and overall incomplete medical records. Findings include: The clinical record must contain sufficient information to identify the resident; a record of the resident's assessments; the plan of care and services provided .and progress notes. According to Legal and Ethical Issues in Nursing, 4th Edition, ([NAME], G, 2006), a major responsibility of all health care providers is that they keep accurate and complete medical records. From a nursing perspective, the most important purpose of documentation is communication. The standards for record keeping attempt to ensure, patient identification, medical support for the selected diagnoses,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure skills- assessments were done before residents were allowed to administer their own medications for one of one residents (#19) resulting in the potential for incorrect dosing, missed medications and increased difficulty breathing. Findings include: A review of the facility's policy titled, Self-Administration of Medications, reviewed on 1/2020, reflected In order to maintain the residents' high level of independence, residents who desire to self-administer medications are permitted to do so if the interdepartmental team has determined that the practice would be safe for the resident and other residents of the facility and there is a physician's order to self-administer. A review of the medical record reflected Resident (R)19 was admitted to the facility on [DATE] for diagnoses including respiratory failure, emphysema, morbid obesity, heart failure and obstructive sleep apnea. A review of the Minimum Data Set (resident assessment)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record the review the facility failed to ensure updated and accurate advance directive information (legal documents that allow a person to identify decisions about end-of-life care ahead of time) was in place for 1 (resident #68) out of 2 residents reviewed for advance directives, resulting in the potential for a residents preference for medical care to not be followed by the facility or other healthcare providers. Findings Include: Resident #68 (R68) Review of the medical record revealed R68 was admitted to the facility 12/21/2022 with diagnoses that included displaced fracture shaft of left clavicle, Alzheimer's disease, dementia, mood disorder (disease of thyroid with presence of nodules without biochemical abnormalities of the thyroid gland), anxiety disorder, nontoxic multinodular goiter, and atherosclerotic heart disease (buildup of cholesterol plaque in the walls of arteries). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/28/2022, revealed R68 had a Brief Interview for Mental Status (BIMS) of 99…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure grievance/concern forms were readily available to residents and visitors for all 87 residents living in the facility resulting in the potential for unreported concerns due to lack of anonymity and inability to access the grievance forms. Findings include: On 1/10/23 at 11:07 am resident council was held in the second floor activity/dining room. Fourteen residents were present. When I asked questions about grievance or concern forms. Residents agreed staff would complete the forms for them. No one knew if or where they were kept. On 1/10/23 at 12:15 pm I toured all four clinical areas and but failed to see grievance forms in public view. When asked, staff were unable to locate grievance forms behind the nurse's station. On 1/12/23 at 10:44 am, Nursing Home Administrator (NHA) A was advised of the findings. According to the facility procedure titled Grievance/Concern Procedural Guidelines, revised 1/2023, .5. Grievances and/or complaints may be submitted orally or in writing and may be filed anonymously.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were not subjected to staff induced mental abuse and retaliation for two of six residents (#24, #76) assessed for abuse resulting in residents feeling worried, scared or upset and the potential for further abuse. Findings include: A review of medical records reflected R24 was admitted to the facility on [DATE] with diagnoses including diabetes, chronic renal failure, depression, anxiety, left below-the-knee amputation and gastroparesis. A review of the Minimum Data Set (MDS - resident assessment) dated 12/1/22 reflected R24 had normal cognitive function. A review of medical records reflected R76 was admitted to the facility on [DATE] with diagnoses including adult failure to thrive, dysphagia (difficulty swallowing), history of alcohol abuse, stroke, pulmonary hypertension, depression and anxiety chronic renal failure, depression, anxiety, left below-the-knee amputation and gastroparesis. A review of the MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to report an allegation of abuse to the State Agency (SA) for one (Resident #7) of six reviewed for abuse, resulting in an allegation of abuse not being reported to the SA and the potential for further allegations going unreported. Findings include: Review of the medical record reflected Resident #7 (R7) originally admitted to the facility on [DATE] and was readmitted [DATE], with diagnoses that included acute and chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease with acute exacerbation and diabetes. The Significant Change in Status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/25/22, reflected R7 scored 12 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R7 did not walk and performed most activities of daily living with extensive to total assistance of one to two or more people. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to thoroughly investigate an allegation of abuse for one (Resident #7) of six reviewed for abuse, resulting in an allegation of abuse not being thoroughly investigated and the potential for further allegations not being thoroughly investigated. Findings include: Review of the medical record reflected Resident #7 (R7) originally admitted to the facility on [DATE] and was readmitted [DATE], with diagnoses that included acute and chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease with acute exacerbation and diabetes. The Significant Change in Status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/25/22, reflected R7 scored 12 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R7 did not walk and performed most activities of daily living with extensive to total assistance of one to two or more people. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a written reason for transfer/discharge for one (Resident #7) of one reviewed for hospitalization, resulting in the potential for residents and/or their responsible party not being fully informed. Findings include: Review of the medical record reflected Resident #7 (R7) originally admitted to the facility on [DATE] and was readmitted [DATE], with diagnoses that included acute and chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease with acute exacerbation and diabetes. The Significant Change in Status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/25/22, reflected R7 scored 12 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R7 did not walk and performed most activities of daily living with extensive to total assistance of one to two or more people. During an observation and interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a bed hold policy for one (Resident #7) of one reviewed for hospitalization, resulting in the potential for residents and/or their responsible party not being fully informed of the facility's bed hold policy. Findings include: Review of the medical record reflected Resident #7 (R7) originally admitted to the facility on [DATE] and was readmitted [DATE], with diagnoses that included acute and chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease with acute exacerbation and diabetes. The Significant Change in Status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/25/22, reflected R7 scored 12 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R7 did not walk and performed most activities of daily living with extensive to total assistance of one to two or more people. During an observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-17 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record the review the facility failed to accurately code the Minimum Data Set (MDS) Assessment for 1 (Resident #45) of 19 reviewed for MDS Assessments, from a total sample of 19, resulting in the potential for inaccurate care plans and unmet care needs. Findings Include: Resident #45 (R45) Review of the medical record revealed R45 was admitted to the facility 04/20/2020 with diagnoses that included alcoholic cirrhosis of liver, type 2 diabetes, dementia, psychotic disorder with delusions, chronic obstructive pulmonary disease (COPD), chronic viral hepatitis C, tinea unguium (nail fungus), mood disorder, major depressive disorder, anxiety, anemia (low red blood cell count), nicotine dependence, cannabis use, and alcohol abuse. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/26/2022, revealed R45 had Brief Interview for Mental Status (BIMS) of 15 (cognitively intact) out of 15. Section O (special treatments, procedures, and programs) of the MDS with the same ARD revealed in subsection O0500 (restorative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement comprehensive care plans for 1 (Resident #52) of 20 reviewed for comprehensive care planning, resulting in the potential for unmet care needs and services. Findings include: Resident #52(R52) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R52 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included atrial fibrilation(irregular heart beat), heart failure, chronic obstructive pulmonary disease, respiratory failure, weakness, anxiety and depression. The MDS reflected R52 had a BIM (assessment tool) score of 11 which indicated her ability to make daily decisions was moderately impaired, and she required one person physical assist with bed mobility, transfers, dressing, toileting, hygiene, ambulation, locomotion, and bathing. The MDS reflected R52 had and mood score of 16 which indicated moderately severe depression. During an observation and interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that care plans were revised for 2 residents (#25 and #55) out of 19 residents, resulting in the potential for resident unmet care needs. Finding Include: Resident #55 (R55) Review of the medical record revealed R55 was admitted to the facility 03/26/2019 with diagnoses that included hypertension, hyperlipidemia (high levels of fat in blood), depression, eczema (dermatitis), anemia (low number of red blood cells), hypo-osmolality (levels of electrolytes, proteins, and nutrients in the blood are lower than normal), hyponatremia (low levels of sodium in the blood), anxiety, seizures, morbid obesity, insomnia, cerebral infarction (stroke), type 2 diabetes, failure to thrive, injury of right achilles tendon, hirsutism (excessive hair growth), cognitive social and emotional deficit, eating disorder, pseudobulbar affect (involuntary laughing or crying), chronic obstructive pulmonary disease (COPD), asthma, Hemiplegia and Hemiparesis left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to effectively implement discharge planning for 1 of 4 residents (R52) reviewed for discharge planning according to resident specific goals. Resulting in frustration, findings include: Resident #52(R52) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R52 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included atrial fibrilation(irregular heart beat), heart failure, chronic obstructive pulmonary disease, respiratory failure, weakness, anxiety and depression. The MDS reflected R52 had a BIM (assessment tool) score of 11 which indicated her ability to make daily decisions was moderately impaired, and she required one person physical assist with bed mobility, transfers, dressing, toileting, hygiene, ambulation, locomotion, and bathing. The MDS reflected R52 had and mood score of 16 which indicated moderately severe depression. During an observation and interview on [DATE] at 3:20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide Activities of Daily Living (ADL) assistance to one (Resident #41) of two reviewed for ADLs, resulting in R41 not receiving the required supervision during care and the potential for injury. Findings include: Review of the medical record reflected Resident #41 (R41) admitted to the facility on [DATE], with diagnoses that included Crohn's disease, muscle weakness, osteomyelitis, anemia, and type two diabetes. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/13/22, reflected R41 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R41 required one-person physical assistance for ambulation and two-person physical assist for part of the bathing exercise. Review of the Care plan dated 12/8/2022 revealed R41 was at a risk for falls related to weakness and debilitation. R41 had a goal initiated on 12/8/2022 stating that R41 should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure coordination and follow-up related to hospital discharge medication orders (Kesimpta, a prescription medicine used to treat adults with relapsing forms of multiple sclerosis) and outside medical appointments for one residents (R1) of 19 residents reviewed for quality of care, resulting in verbalized complaints and delay in care and treatment. Findings include: Resident #1(R1) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R1 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included Multiple Sclerosis(MS) with quadriplegia and dysphasia, hypertension (high blood pressure), diabetes mellitus, legally blind, and generalized weakness. The MDS reflected R1 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact, and she required two person physical assist with bed mobility, transfers, dressing, toileting, hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to identify use of unauthorized extension cord for 1 of 3 residents (R13) reviewed for accidents and hazards, resulting in the potential for accidents and injury. Findings include: During an observation on 1/09/23 at 3:50 PM an extension cord was noted extending from the wall across from the foot of the bed, across the walkway to under R13's bed(visual from hall door). The extension cord had 2 cords plugged into it with one being a cell phone charger. During an interview on 1/12/23 at 3:16 PM Facilities Director (FD) L reported residents not allowed have extension cords in facility and they do walking rounds daily to monitor for safety hazards. During a observation on 1/12/23 at 3:36 PM 2nd floor Unit Manager (UM) AA verified R13 moved rooms either 1/9/23 evening or 1/10/23 related to roommate conflicts and reported did not assist with the move. UM AA reported was not aware R13 had an extension cord in previous room that was in use and reported would verify not in use in new room. Housekeeping manager (HK) JJ…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician reviewed and acted upon identified medication regimen irregularities for one (Resident #14) of five reviewed for unnecessary medications, resulting in the potential for unnecessary medications and adverse reactions. Findings include: Review of the medical record reflected Resident #14 (R14) was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included unspecified dementia, auditory hallucinations, other hallucinations, dysthymic disorder, delusional disorders and major depressive disorder (recurrent, severe) with psychotic symptoms. The Significant Change in Status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/9/22, reflected R14 scored seven out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R14 did not walk and performed many activities of daily living with extensive assistance of one to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to justify the use of antibiotics for one (Resident #44) of two reviewed for antibiotics, resulting in the potential for unnecessary medications and adverse side effects. Findings include: Review of an admission Record revealed Resident #44 (R44) admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness, bladder disorder, and hereditary spastic paraplegia. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/1/22, reflected R44 scored 15 of out 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R44 did not walk and required extensive to total assistance of one to two or more people to perform most activities of daily living and had an indwelling catheter. Review of the Health Status Note dated 1/9/23 revealed, resident returned from appointment from [Clinic Name] Keflex 500 mg (milligrams) TID (three times a day) . A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) ensure as needed psychotropic medications were not prescribed for longer than 14 days; and 2) justify an increase in antipsychotic medication for one (Resident #14) of five reviewed for unnecessary medications, resulting in the potential for unnecessary psychotropic medications and adverse reactions. Findings include: Review of the medical record reflected Resident #14 (R14) was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included unspecified dementia, auditory hallucinations, other hallucinations, dysthymic disorder, delusional disorders and major depressive disorder (recurrent, severe) with psychotic symptoms. The Significant Change in Status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/9/22, reflected R14 scored seven out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R14 did not walk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-04-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure appropriate infection control practices during medication administration for one (Resident #297) of four reviewed for medication administration, resulting in the potential for cross contamination and the spread of infection. Findings include: Resident #297 (R297) Review of the Electronic Medical Record (EMR) reflected that R297 was admitted to the facility on [DATE], with diagnoses that included chronic obstruction pulmonary disease, congestive heart failure, and muscle weakness. During a medication administration observation on 4/4/24 at 7:56 AM, Licensed Practical Nurse (LPN) R administered two inhalers to R297 in her room. LPN R placed the Anora Ellipta inhaler and the Advair inhaler boxes directly on a tabletop in R297's room and later removed the two inhalers and placed them directly on the bed, without a barrier beneath the inhalers on either observation. After administration, LPN R placed the inhalers back into the boxes and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2023-01-17 · tag F0574 — widespread
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure required postings were provided to all 87 residents living in the facility and/or their responsible parties/families resulting in misinformation and individuals not knowing whom to call with questions/concerns. Findings include: On 1/10/23 at 11:07 am resident council was held in the second floor activity/dining room. Fourteen residents were present. When I asked questions about postings for resident's rights, contact numbers for the state agency and other entities, how to apply for Medicaid and Ombudsman's information, no one could say where these documents were posted. On 1/10/23 during the afternoon, I searched all three floors of the facility to locate these postings. I finally found some of them on a wall on the first floor, across the hall from the elevator and behind the Christmas tree. Resident's Rights was nicely framed, but the print was approximately one-quarter inch high and the bottom of the posting was approximately four feet from the floor. In a showcase on the wall, behind the Christmas…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$75,834 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $55,085 — penalty dated 2024-04-10
  • $20,749 — penalty dated 2024-02-02
  • Medicare payment denial — starting 2024-05-07 for 6 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.8-1.8 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 3 of 53.2-0.2 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 80 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Autumnwood of McBainMcBain, MI 1 of 5Christian Park Health Care CenterEscanaba, MI 1 of 5Courtney ManorBad Axe, MI 1 of 5Ely ManorAllegan, MI 1 of 5Kith HavenFlint, MI 1 of 5Laurels Of Norworth TheWorthington, OH 1 of 5Laurels Of West Carrollton TheWest Carrollton, OH 1 of 5Laurels Of West Columbus, TheColumbus, OH 1 of 5Notting Hill of West BloomfieldWest Bloomfield, MI 1 of 5Regency at FremontFremont, MI 1 of 5Regency at JacksonJackson, MI 1 of 5Regency at TroyTroy, MI 1 of 5Regency at WaterfordWaterford, MI 1 of 5Regency at Whitmore LakeWhitmore Lake, MI 1 of 5Royalton Manor, LLCSt Joseph, MI 1 of 5The Laurels Of HeathHeath, OH 1 of 5The Laurels Of Walden ParkColumbus, OH 1 of 5The Laurels of GalesburgGalesburg, MI 1 of 5The Laurels of HudsonvilleHudsonville, MI 1 of 5The Manor of NoviNovi, MI 2 of 5Laurels Of Athens, TheAthens, OH 2 of 5Laurels Of Mt Vernon TheMount Vernon, OH 2 of 5Laurels Of Steubenville TheSteubenville, OH 2 of 5Regency At Bluffs ParkAnn Arbor, MI 2 of 5Regency at CheneDetroit, MI 2 of 5The Laurels Of GahannaColumbus, OH 2 of 5The Laurels Of KetteringKettering, OH 2 of 5The Laurels Of University ParkRichmond, VA 2 of 5The Laurels Of Willow CreekMidlothian, VA 2 of 5The Laurels of BedfordBattle Creek, MI 2 of 5The Laurels of ChathamPittsboro, NC 2 of 5The Laurels of ColdwaterColdwater, MI 2 of 5The Laurels of Forest GlennGarner, NC 2 of 5The Manor of Farmington HillsFarmington Hills, MI 2 of 5Willowbrook ManorFlint, MI 3 of 5Autumnwood of DeckervilleDeckerville, MI 3 of 5Boulevard Temple Care Center, LLCDetroit, MI 3 of 5Brittany ManorMidland, MI 3 of 5Hamilton Respiratory and Nursing CenterHamilton, OH 3 of 5Hartford Nursing & Rehabilitation CenterDetroit, MI

Showing 40 of 80; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
QAZI, MOHAMMADIndividualDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
KHAN, ANISIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
CIENA HEALTHCARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
LORIUS, LISAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025

CMS files one row per role, so the 13 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.9M
Net patient revenuemost recent cost report
+5.0%
Operating marginrevenue minus expenses
$1.2M
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 11%Other / private 20%

This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$382per resident / day
operating cost
$11,613per month
≈ monthly operating cost
$402per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235561. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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