The Laurels Of Willow Creek
11611 Robious Road, Midlothian, VA 23113 · For profit - Corporation · 120 certified beds · (804) 379-4771 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.8% | 14.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.3% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.4% | 0.9% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.1% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.5% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.8% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.0% | 20.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 9.1% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 32.4% | 21.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.2% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.8% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 88.5% | 73.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 23.4% | 22.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.9% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.09 | 1.52 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.09 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 430 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 64.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 158 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.55 therapist hours per resident per day in 2026Q1 — more than 85% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.8%CMS range 50.5–60.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.0%CMS range 7.6–12.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 64.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 62.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 65.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 4.6–9.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.07 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 112.0 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.79 hrs/resident/day on weekends vs 3.43 on weekdays — 19% thinner on weekends. RN hours go from 0.57 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
54 citations, most serious first. The 12 most serious are shown; the remaining 42 are one tap away and print in full.
- Actual harm · Gcited before2022-03-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The facility staff failed to administer the correct physician prescribed dose of the Pfizer COVID-19 vaccine to Resident #317 (R317). On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 12/20/21, the resident scored 9 out of 15 on the BIMS (brief interview for mental status), indicating the resident is moderately impaired for making daily decisions. A review of R317's clinical record revealed a physician's order dated 12/16/21 for 0.3 ml (milliliters) of the Pfizer COVID-19 vaccine. A medication error report dated 12/16/21 documented R317 was administered 1.8 ml of the Pfizer vaccine. The report further documented the physician was notified, ordered intravenous normal saline at 50 ml per hour for one hour and R317 had no adverse outcome. R 317's comprehensive care plan revised on 12/17/21 documented, [R317] is at risk for adverse reaction r/t (related to) unintentional over dosage of medication. IV (Intravenous) and run NS (normal saline) at 50ml/hr x…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2022-03-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, clinical record review, facility document review, and staff interview, it was determined that the facility staff failed to ensure a resident was free of a significant medication error for one of 51 residents in the survey sample, Resident #16 (R16). On 11/02/2021 at 10:00 p.m. and on 11/03/2021at 6:00 a.m., facility staff overdosed Resident # 16 R16 by administering 5ml (five milliliters) of Methadone (1), which was ten times the physician ordered dose, resulting in (R16's) oxygen saturation dropping to 77% and requiring administration of Narcan (2). The resident was taken to the hospital for further interventions and monitoring. The deficient practice resulted in harm to the resident. The findings include: R16 was admitted to the facility with diagnoses that included but were not limited to: lung cancer, respiratory failure and a blood clot in the lungs. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 12/22/2021, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-13 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to implement the comprehensive care plan for five of 37 residents in the survey sample; Residents #100, #88, #91, #87, and #7. The findings include: The facility policy, Care Planning was reviewed. This policy documented, Every resident in the facility will have a person-centered Plan of Care developed and implemented that is consistent with the resident rights, based on the comprehensive assessment that includes measurable objectives and time frames to meet a residents medical, nursing, and mental and psychosocial needs . 1. For Resident #100, the facility staff failed to implement the comprehensive care plan for the use of an anticoagulant medication. A review of the clinical record revealed an order dated 8/25/23 for Eliquis (1) 5 mg (milligrams) twice daily for seven days; and an order dated 9/2/23 for Eliquis 5 mg once daily. A review of the comprehensive care plan revealed one dated 8/25/23 for (Resident #100) is at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-13 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
2. For R7 the facility staff failed to identify the location of the pain, the type of pain and attempts of non-pharmacological interventions prior to the administration of a prn (as needed) pain medication, Tramadol (1). R7 was admitted with diagnosis that included but not limited to osteoarthritis (2) of the knee. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 07/20/2023, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating R7 was cognitively intact for making daily decisions. Section J Pain Management coded R7 as having frequent pain at a pain level of six out of ten, with ten being the worse pain. R7's comprehensive care plan dated 02/22/2022 documented in part, Need. (R7) actual pain episodes r/t (related to) severe L (left) knee OA (osteoarthritis) with debility, Chronic pain d/t (due to) RA (rheumatoid arthritis), lumbar radiculopathy, h/o (history of) migraines, DM (diabetes mellitus) with neuropathy. Date Initiated: 02/22/2022. Under Interventions it documented in part,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-13 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, the facility staff failed to provide pharmacy services for one of 37 residents in the survey sample, Resident #310. The findings include: For Resident #310 (R310), the facility staff failed to ensure multiple medications were available for administration on multiple dates in February 2023. A review of R310'S clinical record revealed a physician's order dated 2/17/23 for alpha-lipoic acid (1) 300 mg (milligrams)- one capsule by mouth one time a day for supplement. A review of R310's February 2023 MAR (medication administration record) revealed the same physician's order for alpha-lipoic acid. On 2/18/23, 2/19/23, 2/20/23, 2/22/23, 2/23/23 and 2/24/23, the MAR documented the code, 5=Hold/See Nurse Notes. A nurse's note dated 2/18/23 documented the staff was waiting for delivery of the medication. A nurse's note dated 2/19/23 documented the medication was not available. A nurse's note dated 2/20/23 documented the medication was held until available. A nurse's note dated 2/22/23 documented the staff was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-13 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to ensure residents were free from unnecessary medications for four of 37 residents in the survey sample; Residents #100, #88, #91, and #7. The findings include: The facility policy, Anticoagulant Therapy was reviewed. This policy documented, Anticoagulant therapy is utilized as a prophylaxis and treatment of venous thrombosis, pulmonary embolism, thrombotic disorders, Atrial-Fibrillation with embolism and prophylaxis of systemic embolism after Myocardium Infarction. They inhibit the development of a thrombus 5. Throughout anticoagulant therapy monitor the guest/resident for signs and symptoms of bleeding. If signs and symptoms of bleeding are noted, hold anticoagulant medication and notify physician immediately. 1. For Resident #100, the facility staff failed to monitor for the use of an anticoagulant medication. A review of the clinical record revealed an order dated 8/25/23 for Eliquis (1) 5 mg (milligrams) twice daily for seven days; and an order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review, it was determined that the facility staff failed to promote dignity for one of 37 residents, Resident #24. The findings include: For Resident #24 (R24), the facility staff failed to uphold the resident's dignity due to not providing timely incontinence care. R24 was admitted to the facility with diagnoses that included but were not limited to: muscle wasting and abnormalities of gait and mobility. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 06/20/2023, the resident scored 10 out of 15 on the BIMS (brief interview for mental status), indicating R24 was moderately impaired of cognition for making daily decisions. Under Section H Bladder and Bowel R24 was coded as being always incontinent of urine. On 09/11/23 at 12:35 p.m., an observation revealed that R24, who resided on the west unit at the facility, activated the call bell for incontinence care. On 09/11/23 at 12:45 p.m., an observation revealed CNA (certified nursing assistant) #2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-13 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to notify the physician medications not ordered and/or administered, for two of 37 residents in the survey sample, Resident #225 and Resident #87. The findings include: 1. For Resident #225 (R225), the facility staff failed to notify the physician when a medication, for the treatment of urinary retention, from a consulting physician was ordered. R225 was admitted with diagnoses that included but were not limited to benign prostatic hyperplasia (1). A urology office visit note for R225 documented in part, 11/25/2022 - Office visit: General. The patient was accompanied by his son . Under Prescription(s) Today it documented in part, Dutasteride (2) 0.5 mg (milligram) capsule (dutasteride) Take 1 (one) capsule by mouth as directed at 9 am (9:00 a.m.) daily. Under Plan it documented in part, We had a discussion regarding addition of 5-alpha reductase inhibitor (3) . The prescription slip from the urologist dated 11/25/2022 at 3:58 p.m. documented in part,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-13 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, facility document review and clinical record review, the facility staff failed to promptly resolve a grievance for one of 37 residents in the survey sample, Resident #87. The findings include: For Resident #87 (R87), the facility staff failed to resolve the resident's grievance regarding her roommate. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 9/1/23, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. On 9/11/23 at 2:48 p.m., an interview was conducted with the resident. R87 voiced concern that her roommate is often agitated, swears for hours and bangs on the snack table at different times throughout the day and night. R87 stated this has occurred since she moved into the room (on 8/1/23), her roommate keeps her up during the night, staff is aware, and no one has resolved this concern. At this time, R87's roommate was observed lying in bed and loudly speaking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review it was determined that the facility staff failed to maintain an accurate MDS (minimum data set) assessment for one of 37 residents, Resident #103. The findings include: For Resident #103 (R103), the facility staff failed to code the discharge MDS assessment with an ARD (assessment reference date) of 7/3/2023 with the accurate discharge location. On the most recent MDS, the discharge assessment with an ARD of 7/3/2023, the resident was coded as having an unplanned discharge to the community. The progress notes for R103 documented in part, - 7/3/2023 19:16 (7:16 p.m.) Note Text: went to check on guest while awaiting return call from on call [medical provider], guest now c/o (complains of) of pain in lower abdominal area, no specific site; rp (responsible party) in room insisting guest to be sent out, will let np (nurse practitioner) know family choice. - 7/3/2023 19:52 (7:52 p.m.) Note Text: spoke with np told of change in condition and family request and agreed to transfer to hospital per rp request; rescue squad in transporting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, the facility staff failed to follow professional standards of practice for three of 37 residents in the survey sample, Residents #87, #55 and #225. The findings include: 1. For Resident #87 (R87), the facility staff failed to administer the medication levothyroxine sodium (1) 75 mcg (micrograms) per physician's order on 9/10/23 and 9/11/23. A review of R87's clinical record revealed a physician's order dated 9/6/23 for levothyroxine sodium 75 mcg- one tablet by mouth in the morning for hypothyroidism. A review of R87's September 2023 MAR (medication administration record) revealed the same physician's order for levothyroxine sodium. On 9/10/23 and 9/11/23, the MAR documented the code, 5=Hold/See Nurse Notes. Nurses' notes dated 9/10/23 and 9/11/23 documented the medication was not available in the medication cart. Further review of nurses' notes and the September 2023 MAR failed to reveal documentation that levothyroxine sodium was administered to R87 on 9/10/23 and 9/11/23. A review of the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-13 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review, it was determined that the facility staff failed to provide ADL (activities of daily living) for one of 37 residents, Resident #24. The findings include: For Resident #24 (R24), the facility staff failed to provide timely incontinence care. R24 was admitted to the facility with diagnoses that included but were not limited to: muscle wasting and abnormalities of gait and mobility. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 06/20/2023, the resident scored 10 out of 15 on the BIMS (brief interview for mental status), indicating R24 was moderately impaired of cognition for making daily decisions. Under Section H Bladder and Bowel R24 was coded as being always incontinent of urine. On 09/11/23 at 12:35 p.m., an observation revealed that R24 activated the call bell for incontinence care. On 09/11/23 at 12:45 p.m., an observation revealed CNA (certified nursing assistant) #2 entered R24's room, turned off the call and left the room with R24's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 42 citations
- Potential for harm · Dcited before2023-09-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide care and services for the treatment of pressure injuries for one of 37 residents in the survey sample; Resident #205. The findings include: The facility policy, Skin Management was reviewed. This policy documented, Upon admission/re-admission all guests/residents are evaluated for skin integrity by completing a baseline total body skin evaluation documented in the electronic medical record 4. Guests/residents admitted with any skin impairment will have: Appropriate interventions implemented to promote healing, A physician's order for treatment, and Wound location, measurements and characteristics documented The facility staff failed to document descriptions, measurements, and staging of two wounds after the initial admission documentation, until the wound care physician saw the resident approximately seven days after admission; and, failed to evidence that treatment was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and clinical record review, it was determined that facility staff failed to provide respiratory care and services in a sanitary manner for one of 37 residents in the survey sample, Residents #21. The findings include: For Resident #21 (R21), the facility staff failed to store a CPAP (continuous positive airway pressure) (1) mask in a sanitary manner. R21 was admitted to the facility with diagnoses that included but were not limited to chronic obstructive sleep apnea (2). On the most recent comprehensive MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 07/14/2021, R21 scored 15 out of 15 on the BIMS (brief interview for mental status), the resident was cognitively intact for making daily decisions. Section O Special Treatments, Procedures and Programs coded R21 for CPAP while a resident. On 09/11/23 at approximately 12:32 p.m., an observation of R21's room revealed a CPAP mask laying on the over-the-bed table uncovered. On 09/11/23 at approximately 4:30 p.m., an observation of R21's room revealed a CPAP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-13 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to evidence communication with the dialysis center for each dialysis visit for one of two residents in the survey sample that received dialysis services; Resident #91. The findings include: For Resident #91, there were no dialysis communication sheets for 8/31/23, 9/2/23 and 9/9/23; and incomplete dialysis communication sheets for 8/29/23 and 9/5/23. The facility policy, Hemodialysis was reviewed. This policy documented, Guests/residents receiving hemodialysis will be assessed pre and post treatment, and receive necessary interventions 4. The facility completes the appropriate section of the hemodialysis communication form prior to guest/resident receiving each dialysis session and again when the guest/resident returns from hemodialysis . A review of the clinical record revealed an order dated 8/21/23 for dialysis on Monday, Wednesday, and Friday; and an order dated 8/30/23 changing the dialysis days to Tuesday, Thursday and Saturday. A nurse's note dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-13 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to ensure all bed rail requirements were met for one of 37 residents in the survey sample, Resident #87. The findings include: For Resident #87 (R87), the facility staff failed to review the risks and benefits of bed rails with the resident and obtain informed consent. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 9/1/23, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. A review of R87's clinical record revealed a physician's order dated 2/17/23 for a right assist bar (bed rail) to aide in turning and repositioning. A physical device evaluation dated 2/20/23 documented the use of an assist bar enabled increased bed mobility and enabled the resident to reposition self. On 9/11/23 at 2:48 p.m., R87 was observed lying in bed with a right assist bar in the upright position. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-13 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review, it was determined that the facility staff failed to maintain sufficient nursing staff to ensure a resident's needs were met for one of 37 residents in the survey sample, Resident #24. The findings include: For Resident #24 (R24) the facility staff failed to provide incontinence care due to insufficient nursing staff. R24 was admitted to the facility with diagnoses that included but were not limited to: muscle wasting and abnormalities of gait and mobility. On 09/11/23 at 12:35 p.m., an observation revealed that R24, who resided on the west unit at the facility, activated the call bell for incontinence care. On 09/11/23 at 12:45 p.m., an observation revealed CNA (certified nursing assistant) #2 entered R24's room, turned off the call and left the room with R24's lunch tray. On 09/11/2023 at 1:00 p.m., an observation revealed LPN (licensed practical nurse) #4 entered R24's room and provided incontinence care. The facility's as-worked schedule for 09/11/2023 documented eight certified nursing assistants…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-13 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to provide a diet to meet a resident's needs for one of 37 residents in the survey sample, Resident #310. The findings include: For Resident #310 (R310), the resident was discharged from the hospital on 2/17/23 with a recommendation for a diabetic diet. The facility staff failed to obtain a physician's order for R310's diet until 2/20/23. R310 was served a regular diet until a physician's order for a consistent carbohydrate diet with no added salt was obtained on 2/20/23. A hospital orthopedic surgery progress note dated 2/16/23 documented, Assessment/Plan: Diet: diabetic . R310 was admitted to the facility on [DATE] with a diagnosis of diabetes. A review of R310's physician's orders failed to reveal any dietary orders until 2/20/23. A dietary communication form dated 2/18/23 documented the resident's diet as regular. A facility form titled, Guest/Resident, Family, Employee, and Visitor Assistance Form dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-13 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review it was determined facility staff failed to store food in a sanitary manner in one of one facility kitchens. The findings include: The facility staff failed to close a box containing a bag of breaded fish filets, exposing them to the environment, in one of one walk-in freezers. On 09/11/2023 at approximately 11:45 a.m., an observation of the facility's walk-in freezer was conducted with OSM (other staff member) #1, dietary manager. Observation of the middle shelf on the right side inside the freezer revealed a ten-pound box of breaded fish filets. Observation of the box revealed that the box and the inside packaging was open to the environment. When asked how much was left in the box OSM #1 stated it about half remaining. OSM #1 further stated that the box should have been closed and immediately removed it from the freezer. The facility's policy Food Purchasing and Storage documented in part, All frozen food will be dated, labeled, and wrapped or sealed. Moisture-proof, tightfitting materials will be used to prevent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-03-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, it was determined that the facility staff failed to store and prepare food in a sanitary manner in one of one facility kitchens. The findings include: On 3/22/22 at 11:54 AM, the Kitchen tour was conducted with OSM #10 (Other Staff Member) the Dietary Manager. The following was noted: At 11:56 AM, food residue was observed on the meat slicer. When asked about this, OSM #10 stated that the meat slicer was supposed to be clean and ready to use, and should not have residue on it. At 12:00 PM, in the walk-in freezer, the following was observed: a box of meatless meatballs, a box of veggie chicken nuggets, a box of veggie burger patties, and a box of beef and pepper patties were all unsealed and exposed to the freezer environment. When asked about this, OSM #10 stated, How should the bags be sealed? At 12:03 PM, the reach-in fridge was noted to contain a plastic resealable style bag of smoked deli ham, which was opened with the ham exposed to the refrigerator environment. When asked about this, OSM #10 stated that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-03-24 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review, facility document review, and in the course of a complaint investigation, it was determined that the facility staff failed to develop and/or implement a comprehensive care plan for 5 of 51 residents in the survey sample; Residents #216, #217, #112, and #16. The findings include: 1. The facility staff failed to follow the comprehensive care plan for providing privacy of a Foley catheter drainage bag for Resident #216. On the most recent MDS (Minimum Data Set), an admission/5-day assessment with an ARD (Assessment Reference Date) of 12/10/21, Resident #216 scored a 13 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. The resident was not coded as having an indwelling catheter at that time. A review of the clinical record revealed physician's orders dated 3/3/22 for the use of a Foley catheter. On 3/22/22 at 2:28 PM, an observation was made of Resident #216. The Foley catheter bag was hanging on the side of the bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-03-24 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to follow professional standards of practice for 1 of 51 residents in the survey sample; Resident #80. The facility staff failed to clarify physician's orders regarding parameters for the administration of PRN (as-needed) pain medication for Resident #80. The findings include: On the most recent MDS (Minimum Data Set), an admission assessment with an ARD (Assessment Reference Date) of 2/28/22, Resident #80 scored a 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. The resident was coded as requiring supervision to total assistance for activities of daily living. A review of the clinical record revealed a physician's order dated 2/21/22 for Tramadol (1) Tablet 50 MG (milligrams) Give 1 tablet by mouth every 6 hours as needed for pain. A review of the clinical record also revealed a physician's order dated 2/21/22 for Acetaminophen (2) Tablet 325 MG Give 2 tablet by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-03-24 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review, and in the course of a complaint investigation, it was determined that the facility staff failed to prepare food in a manner that was palatable for meal enjoyment. The findings include: On 3/22/22 at 5:05 PM, the dinner tray line service was observed. The temperatures were checked of each food item by OSM #13 (Other Staff Member) the dietary cook, utilizing a facility thermometer. The food temperatures were as follows: Regular meal: Pulled Pork BBQ 185 3-bean cooked salad 185 Potato wedge fries 190 Alternate meal items: Hot dogs 177 Peas 176 Chicken [NAME] 175 Puree meal items: Mashed potatoes 161 Puree chicken 175 Puree mix veggies 172 On 3/22/22 at 6:10 PM as the last service cart was being prepared, a test tray was requested from OSM #13. On 3/22/22 at 6:17 the service cart left the kitchen and was delivered to the 700 unit. The cart arrived to the unit at 6:20 PM, On 3/22/22 at 6:32 PM, once all residents were served, OSM #10 (the Dietary Manager), pulled each test tray from the cart and checked the temperatures…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-03-24 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to evidence a complete and accurate medical record for three of 51 residents in the survey sample, Resident #112, Resident #416 and Resident #3. The findings include: 1. A. The facility staff failed to document the 24 hour Foley output for Resident #112, per physician's order. Resident #112 was admitted to the facility with diagnosis that included but were not limited to: peripheral vascular disease and diabetes mellitus. The most recent MDS (minimum data set) assessment, an admission assessment, with an ARD (assessment reference date) of 3/1/22, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the comprehensive care plan dated 2/22/22 revealed the following, NEED: Indwelling suprapubic catheter related to neurogenic bladder .Observe, record, report to physician no urine output. A review of the physician orders dated 2/23/22, revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to provide privacy and dignity to 1 of 51 residents in the survey sample, Resident #216. The facility staff failed to maintain the Foley catheter bag in a manner to promote privacy and dignity for Resident #216. The findings include: On the most recent MDS (Minimum Data Set), an admission/5-day assessment with an ARD (Assessment Reference Date) of 12/10/21, Resident #216 scored a 13 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. The resident was not coded as having an indwelling catheter at that time. A review of the clinical record revealed physician's orders dated 3/3/22 for the use of a Foley catheter. On 3/22/22 at 2:28 PM, an observation was made of Resident #216. The Foley catheter bag was hanging on the side of the bed closest to the door, and was viewable from the door with no privacy bag covering it. Staff was in with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, facility document review and clinical record review, it was determined that the facility staff failed to facilitate a resident's right for self-determination and choice for 1 of 51 residents in the survey sample, Resident #313. Resident #313 (R313) verbalized the desire for bed rails. The facility staff failed to honor this preference and assess the resident for the use of bed rails. The findings include: On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 12/22/21, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident is not cognitively impaired for making daily decisions. A review of R313's clinical record revealed a nurse's note dated 12/15/21 that documented, Resident new admit .has voiced concerns that [R313] wants side rails (bed rails) on .bed .is alert and oriented .uses a walker to stand and pivot only. Metal brace to .leg but .refused to let nurse do a thorough skin assessment due to .being upset about side rails. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to maintain a complete MDS (minimum data set) for 1 of 51 residents in the survey sample, Resident #35. The facility staff failed to complete the BIMS (brief interview for mental status) assessment for Resident #35's (R35) quarterly MDS assessment with an ARD (assessment reference date) of 1/14/22. The findings include: Section B of R35's quarterly MDS assessment with an ARD of 1/14/22 coded the resident as being understood. Section C0100 documented the BIMS assessment should be conducted. All of the questions related to the BIMS assessment (C0200 through C0400) and the BIMS summary score were coded with dashes, indicating the areas were not assessed. On 3/23/22 at 9:41 a.m., an interview was conducted with OSM (other staff member) #2 (the social services director). OSM #2 stated R35's BIMS interview should have been done by the ARD date but the other social worker was off sick and the BIMS, Got mixed in the shuffle. OSM #2 stated she references the CMS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility staff failed to evidence completion of a level 1 PASRR (preadmission screening and resident review) for 1 of 51 residents, Resident #62. The facility staff failed to complete a level 1 PASRR for Resident #62 who was admitted to the facility on [DATE]. The findings include: Resident #62 was admitted to the facility with diagnoses that included but were not limited to psychosis, major depressive disorder and dementia with behavioral disturbance. On the most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 1/11/2022, the resident scored 4 out of 15 on the BIMS (brief interview for mental status), indicating the resident is severely impaired for making daily decisions. Review of Resident #62's clinical record failed to evidence a level 1 PASRR. On 3/22/2022 at approximately 5:17 p.m., a request was made to ASM (administrative staff member) #1, the administrator for the Level 1 PASRR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-24 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to develop a complete baseline care plan for 1 of 51 residents in the survey sample, Resident #316. The facility staff failed to develop Resident #316's (R316) baseline care plan to include the use of oxygen. The findings include: R316's diagnoses included acute and chronic respiratory failure. R316's admission minimum data set assessment was not completed. A nursing comprehensive evaluation dated 3/18/22 documented R316 was alert and oriented to time, place and person. The evaluation further documented R316 received oxygen therapy at four liters per minute. A review of R316's clinical record revealed a physician's order dated 3/18/22 for continuous oxygen at four liters per minute. A review of R316's baseline care plan dated 3/18/22 failed to document information regarding the resident's respiratory status or oxygen therapy. On 3/22/22 at 3:13 p.m., 3/22/22 at 4:33 p.m. and 3/23/22 at 7:51 a.m., R316 was observed in the bed room, receiving…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to review and revise the care plan for two of 51 residents in the survey sample, Residents #53 and #216. The findings include: 1. For Resident #53 (R53), the facility staff failed to review and revise the care plan for a change in the resident's code status from a full code to a DNR (do not resuscitate). On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 1/31/2022, the resident scored a 13 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident is not cognitively impaired for making daily decisions. The physician order dated 2/15/2022, documented, Do Not Resuscitate (No CPR - cardiopulmonary resuscitation). The clinical record contained the form, Durable Do Not Resuscitate Order (DDNR) dated 11/8/2021. The review of the comprehensive care plan dated 1/5/2022 documented in part, Need: [R53] is a full code .Facility will make attempts to sustain life in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview and facility document review it was determined that the facility staff failed to provide treatment to promote healing of a pressure injury for 1 of 51 residents in the survey sample, Resident #3. The facility staff failed to follow professional standards of care when providing treatment to Resident #3's pressure injury on 3/23/2022. LPN (licensed practical nurse) #1 was observed using one piece of gauze to clean off three separate pressure injuries located on Resident #3. The findings include: On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 12/10/2021, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident is cognitively intact for making daily decisions. Section M documented Resident #3 having two Stage 4 pressure ulcers. On 3/23/2022 at 9:47 a.m., an observation was made of ASM (administrative staff member) #6, wound physician, assessing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide respiratory services for three of 51 residents in the survey sample, Residents #1, #316 and #16. The findings include: 1. The facility staff failed to store Resident #1's nebulizer in a sanitary manner. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 2/25/2022, the resident scored 15 of 15 on the BIMS (brief interview for mental assessment), indicating the resident is cognitively intact for making daily decisions. Section O documented Resident #1 receiving oxygen while a resident at the facility, and as receiving respiratory therapy 7 days during the assessment period. On 3/22/2022 at approximately 1:20 p.m., an interview was conducted with Resident #1 in their room. Resident #1 was observed sitting in a wheelchair beside the bed. A nebulizer delivery device with mask attachment sat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-24 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to prevent a resident from receiving an unnecessary medication for one five residents in the medication administration observation, Resident #9. The facility staffadministered a double dose of nasal spray to Resident #9. The findings include: On the most recent MDS (minimum data set) assessment, an admission assessment with an ARD (assessment reference date) of 12/30/2021, the resident was coded as scoring a 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident is not cognitively impaired for making daily decisions. Observation was made of LPN (licensed practical nurse) #4 administering medications to R3 on 3/23/2022 at 8:15 a.m. LPN #4 administered all of the oral medications, and then administered the nasal spray, Fluticasone Propionate (Flonase) Nasal Spray (used for the management of nasal symptoms of perennial nonallergic[sic] rhinitis) (1). LPN #4 administered two sprays in each nostril. After LPN #4 had finished administering…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interview, clinical record review and facility document review, it was determined the facility staff failed to evidence a bed inspection was provided for one of 51 residents in the survey sample, Resident #412. The facility staff failed to perform bed rail inspections for the use of positioning/assist bars for Resident #412. The findings include: Resident #412 was admitted to the facility with diagnoses that included but were not limited to: diabetes mellitus and morbid obesity. Resident #412's most recent MDS (minimum data set) assessment, a Medicare 5 day assessment, with an assessment reference date of 3/14/22, coded the resident as scoring 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. On 3/22/22 at 1:20 PM and 3/23/22 at 8:20 AM , Resident #412 was resting in bed, with half rails raised on the left side of the bed. A review of the physician order dated 3/21/22, revealed the following:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-03-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, family interview, facility document review, clinical record review, and in the course of a complaint investigation, it was determined the facility staff failed to maintain and clean, comfortable, homelike environment for two of 53 residents in the survey sample, Residents #20 and #92 and for 74 of 78 resident rooms. 1. The facility staff failed to clean and store a bedpan in a sanitary manner and failed to repair a hole in the cove base at the bottom of the wall in Resident #20's bathroom. 2. The facility staff failed to maintain Resident #92's bathroom in a sanitary manner and failed to repair a hole in the cove base at the bottom of the wall. 3. The facility staff failed to maintain the heating/air conditioning units in rooms #103, #104, #105, #108, #109, #200, #202, #203, #204, #206, #209, #301, #302, #307, #401, #402, #501, #601, #606 and #705 in a clean and comfortable manner. 4. The facility staff failed to ensure light covers in multiple resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-03-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, it was determined that facility staff failed to provide respiratory care and services consistent with professional standards of practice for four of 53 residents in the survey sample, Residents # 9, # 104, # 55, and # 23. 1. The facility staff failed to store Resident # 9's BI-PAP [bi-level positive air pressure] (1) mask and tubing in a sanitary manner. During multiple observations of Resident 9's BI-PAP mask and tubing, revealed the mask was stored uncovered and not in a bag. 2. The facility staff failed to administer Resident #104's oxygen according to physician's orders. 3. The facility staff failed to administer Resident #55's oxygen according to the physician's order. 4. The facility staff failed to store Resident #23's respiratory equipment in a sanitary manner. The findings include: 1. The facility staff failed to store Resident # 9's BI -PAP (continuous positive air pressure) mask and tubing in a sanitary manner. Resident # 9 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-03-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility staff failed to prepare and serve food in a sanitary manner in the kitchen. A dietary aide failed to secure their hair properly in a hair net, failed to wash their hands before beginning food preparation, and touched the eating surface of food plates with un-gloved hands. The findings include: A tour of the facility kitchen was conducted on 03/12/2019 at 10:45a.m. An observation of the food preparation and tray line was conducted at 11:30a.m., with Other Staff Member (OSM) #14, a cook. At the beginning of the tray line, OSM #7, a Dietary staff member, was observed leaving the manager's office and walking directly to the tray line to begin assembling resident meal trays. OSM #7 was not observed washing their hands after leaving the manager's office, which entailed touching the doorknob, and was not wearing gloves. During the tray assembly process, OSM #14 was observed filling trays with food, then placing them on top of the service line for OSM #7 to place onto trays, then OSM #7 placed those trays into the meal delivery cart.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to serve food in a manner to promote resident dignity for one of 53 residents in the survey sample, Resident # 264. The facility staff failed to serve food in a manner to promote dignity in the facility's main dining room. Resident # 264 waited twenty-two minutes to receive her lunch meal, after her tablemate was served and eating the lunch meal. The findings include Resident # 264 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: fractured right hip and swallowing difficulty. Resident # 264's MDS (minimum data set) was not due to be completed at the time of the survey. The facility's nursing admission assessment dated [DATE] documented Resident # 264 was orientated to person, non-weight bearing and totally dependent of staff for transfers and toileting. The baseline care plan for Resident # 264 dated 03/11/2019 documented, ADL…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to implement the facility abuse policy for two of 53 residents in the survey sample, Residents #87 and #89. 1. On 2/14/19 Resident #37 reported an allegation that an employee had raped Resident #87. The facility staff failed to implement the abuse policy for reporting and completing a thorough investigation of the allegation. 2. The facility staff failed to implement the abuse policy for reporting a resident-to-resident altercation when Resident # 89 received a scratch under their eye on 12/07/18. The findings include: 1. On 2/14/19 Resident #37 reported an allegation that an employee had raped Resident #87. The facility staff failed to implement the abuse policy for reporting and completing a thorough investigation of the allegation. Resident #37 was admitted to the facility on [DATE]. Resident #37's diagnoses included but were not limited to high blood pressure,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to report allegations of abuse within the required time frame for two of 53 residents in the survey sample, Residents #87 and #89. 1. On 2/14/19 Resident #37 reported an allegation that an employee had raped Resident #87. The facility staff failed to report this allegation to the state agency and other agencies according to law. 2. The facility staff failed to ensure timely reporting to the State Agency and other officials in accordance with state law when Resident # 89 received a scratch under their eye on 12/07/18 during a resident to resident altercation. The incident was not reported until 12/10/18. The findings include: 1. On 2/14/19 Resident #37 reported an allegation that an employee had raped Resident #87. The facility staff failed to report this allegation to the state agency and other agencies according to law. Resident #37 was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to complete a thorough abuse investigation for one of 53 residents in the survey sample, Resident #87. On 2/14/19, Resident #37 reported an allegation that an employee had raped Resident #87. The facility staff failed to conduct a complete and thorough investigation regarding this allegation. The findings include: Resident #37 was admitted to the facility on [DATE]. Resident #37's diagnoses included but were not limited to high blood pressure, major depressive disorder and delusional disorders. Resident #37's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 1/30/19, coded the resident as being cognitively intact. Section G coded Resident #37 as requiring extensive assistance of one staff with bed mobility, toilet use and personal hygiene. Resident #87 was admitted to the facility on [DATE]. Resident #87's diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to evidence that all required information, including comprehensive care plan goals, was provided to the receiving hospital when one of 53 residents in the survey sample, Resident #20, was transferred to the hospital on [DATE] and 12/24/18. The facility staff failed to provide the receiving hospital with the Resident #20's comprehensive care plan goals during a facility initiated transfer to the hospital on [DATE] and 12/24/18. The findings include: Resident #20 was admitted to the facility on [DATE] with a recent with diagnoses that included but were not limited to, heart failure, sleep apnea [a condition in which the patient has transient periods of apnea during sleep (1)], obesity, diabetes and depression. The most recent MDS (minimum data set) assessment, a significant change assessment, with an assessment reference date of 1/10/19, coded the resident as scoring a 15 on the BIMS (brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, it was determined the facility staff failed to provide written notification to the resident and/or resident representative and/or ombudsman of a facility initiated transfer for two for 53 residents in the survey sample, Residents #20 and #50. 1. The facility staff failed to provide written notification to Resident #20 or the responsible representative for the 12/17/18 and 12/24/18 facility initiated transfers to the hospital. 2. The facility staff failed to provide evidence that the Ombudsman was provided written notification of Resident #50's facility initiated transfer to the hospital on 1/14/19. The findings include: 1. The facility staff failed to provide written notification to Resident #20 or the responsible representative for the 12/17/18 and 12/24/18 facility initiated transfers to the hospital. Resident #20 was admitted to the facility on [DATE] with diagnoses that included but were not limited to, heart failure, sleep apnea [a condition in which the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-14 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that facility staff failed to update a baseline care plan for one of 53 residents in the survey sample, Resident # 53. The facility staff failed to update Resident # 53's baseline care plan concerning a fall on 02/11/19. The findings include: The facility staff failed to update Resident # 53's baseline care plan concerning a fall on 02/11/19. Resident # 53 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: muscle weakness, abnormalities of gait and mobility, cerebral infarction (1), aphasia (2), and hypertension (3). Resident # 53s most recent comprehensive MDS (minimum [NAME] set) an admission assessment with an ARD (assessment reference date) of 02/15/19 coded the resident as scoring a 99 on the brief interview for mental status (BIMS) of a score of 0 - 15, 99 coded Resident # 53 as being unable to complete the brief interview for mental status. Under Staff Assessment for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for two of 53 residents in the survey sample, Residents #36, and #50. 1. The facility staff failed to develop a care plan to address Resident #36's urinary incontinence. 2. The facility staff failed to develop a comprehensive care plan to include Resident #50's risk for altered nutritional status based on the triggered Care Area Assessment (CAA) Summary - Nutritional Status from the Minimum Data Set (MDS) Section V dated 1/17/19. The findings include: 1. The facility staff failed to develop a care plan to address Resident #36's urinary incontinence. Resident #36 was admitted to the facility on [DATE]. Resident #36's diagnoses included but were not limited to diabetes, high blood pressure and difficulty swallowing. Resident #36's most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review, it was determined that facility staff failed to review or revise the care plan for two of 53 residents in the survey sample, Resident # 53, and # 55. 1. The facility staff failed to update Resident # 53's comprehensive care plan concerning a fall on 02/15/19. 2. The facility staff failed to review and revise Resident #55's care plan to include oxygen administration. The findings include: 1. The facility staff failed to update Resident # 53's comprehensive care plan concerning a fall on 02/15/19. Resident # 53 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: muscle weakness, abnormalities of gait and mobility, cerebral infarction (1), aphasia (2), and hypertension (3). Resident # 53s most recent comprehensive MDS (minimum [NAME] set) an admission assessment with an ARD (assessment reference date) of 02/15/19 coded the resident as scoring a 99 on the brief interview for mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-14 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, it was determined that the facility staff failed to follow professional standards of practice for two of 53 residents in the survey sample, Residents #315 and #265. 1. The facility staff failed to clarify Resident #315's physician order regarding instruction for the removal of a lidocaine patch. 2. The facility staff failed to ensure that the physicians order for Resident # 265's prednisone (1) was transcribed to the MAR (medication administration record) accurately, resulting in Resident #265 not receiving the prescribed medication from June 12, 2018 through June 18, 2018. The findings include: 1. Resident #315 was admitted to the facility on [DATE]. Resident #315's diagnoses included but were not limited to multiple rib fractures, dislocation of left shoulder and diabetes. Resident #315's 14 day Medicare MDS (minimum data set) assessment with an ARD (assessment reference date) of 8/8/18, coded the resident's cognition as moderately impaired.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, clinical record review and in the course of complaint investigation, it was determined that the facility staff failed to provide the necessary services to maintain good grooming, and personal hygiene for one of 53 residents in the survey sample, Resident #315. The facility staff failed to provide a shower and/or bath from 7/30/18 through 8/13/18, to Resident #315, who was coded as requiring extensive assistance of one with Activities of daily living. The findings include: Resident #315 was admitted to the facility on [DATE]. Resident #315's diagnoses included but were not limited to multiple rib fractures, dislocation of left shoulder and diabetes. Resident #315's 14 day Medicare MDS (minimum data set) assessment with an ARD (assessment reference date) of 8/8/18, coded the resident's cognition as moderately impaired. Section G coded Resident #315 as requiring extensive assistance of two or more staff with bed mobility/transfers and as requiring extensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-03-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure two of 53 sampled residents, (Resident #92 and Resident #265), received treatment and care in accordance with professional standards of practice and the comprehensive care plan. 1. The facility staff failed to have blood work drawn according to the physician orders for Resident #92. 2. The facility staff failed to administer Resident # 265's was prednisone (1) as prescribed by the physician. Resident #265's prednisone was not transcribed to the MAR (medication administration record) accurately, resulting in Resident #265 not receiving the prescribed medication from June 12, 2018 through June 18, 2018. The findings include: 1. Resident #92 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: brain cancer, muscle weakness, diabetes, depression, and high blood pressure. The most recent MDS (minimum data set) assessment, a Medicare 30 day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, family interview, facility document review and clinical record review, it was determined the facility staff failed to provide treatment and services to maintain or restore bladder and bowel function for one of 53 residents in the survey sample, Resident #92. The facility staff failed to implement a toileting plan to maintain or restore Resident #92's bladder and bowel function. The findings include: Resident #92 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: brain cancer, muscle weakness, diabetes, depression, and high blood pressure. The Nursing Comprehensive Evaluation dated, 1/24/19, documented in part, under Section F. Genitourinary that the resident was continent of both bowel and bladder. The MDS (minimum data set) assessment, an admission/Medicare Five day assessment, with an assessment reference date of 1/31/19, coded the resident in Section H - Bladder and Bowel as being frequently incontinent of bowel and bladder (2 or more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined that the facility staff failed to ensure eight consecutive hours of RN (registered nurse) coverage. The facility staff failed to ensure eight consecutive hours of RN coverage for four days, 2/16/19, 3/2/19, 3/3/19 and 3/9/19. The findings include: Review of facility staffing coverage for 2/10/19-3/14/19, revealed the facility failed to staff a RN for eight consecutive hours on 2/16/19, 3/2/19, 3/3/19 and 3/9/19. On 3/13/19 at approximately 8:17 a.m., an interview was conducted with OSM (other staff member) #8 (the staffing coordinator). OSM #8 was asked if she was aware that there was not eight consecutive hours of RN coverage on 2/16/19, 3/2/19, 3/3/19 and 3/9/19. OSM #8 stated that she was aware. OSM #8 was asked if she knew why it was important to have eight consecutive hours of RN coverage daily. OSM #8 stated that eight consecutive hours of RN coverage is needed for supervision of licensed practical nurses, certified nurse aides and to assess residents as needed. OSM #8 stated that if an RN isn't on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure one of 53 residents in the survey sample, received the treatment and care in accordance with professional standards of practice and the comprehensive care plan for Resident #92. The facility staff failed to obtain physician ordered laboratory tests for Resident #92. The findings include: Resident #92 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: brain cancer, muscle weakness, diabetes, depression, and high blood pressure. The most recent MDS (minimum data set) assessment, a Medicare 30 day assessment, with an assessment reference date of 2/20/19, coded the resident as scoring a 15 on the BIMS (brief interview for mental status) score, indicating the resident was capable or making daily cognitive decisions. The physician order dated 1/25/19 documented, CBC* and CMP weekly starting on 1/28/19. *A complete blood count or CBC is a blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-03-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review and clinical record review, it was determined the facility staff failed to implement infection control practices for one of 53 residents in the survey sample, and in the kitchen, Residents #164. The facility staff failed to ensure the implementation of contact isolation precautions for Resident #164. The findings include: Resident #164 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: amputation of right great toe, MRSA [MRSA stands for methicillin-resistant Staphylococcus aureus. It causes a staph infection [pronounced staff infection] that is resistant to several common antibiotics. (1)], high blood pressure, diabetes, heart failure and has a colostomy [a surgical creation of an opening in the abdominal wall to allow material to pass from the bowel through that opening (2)]. There was no completed MDS (minimum data set) assessment. The Nursing Comprehensive Evaluation dated, 3/7/19,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-09-13 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, it was determined that the facility staff failed to post daily nurse staffing information prior to the start of the shift on two of three survey dates. The findings include: The facility staff failed to post nurse staffing information on 9/11/2023 and 9/12/2023 prior to the beginning of the nursing staff work shift. On 9/11/2023 at 2:19 p.m., an observation was made of the facility's lobby which revealed the staff posting dated 9/7/2023. On 9/11/2023 at 4:30 p.m., an observation was made of the facility's lobby which revealed the staff posting dated 9/7/2023. On 9/12/2023 at 8:19 p.m., an observation was made of the facility's lobby which revealed the staff posting dated 9/7/2023. On 9/12/2023 at 10:00 a.m., an interview was conducted with ASM (administrative staff member) #2, the director of nursing. ASM #2 stated that the scheduling coordinator posted the staffing each day when they arrived. She stated that the scheduling coordinator had been working on the floor as an aide so she and the administrator had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 3 of 5 | 3.2 | -0.2 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 80 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 80; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| QAZI, MOHAMMAD | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | since 02/01/2016 |
| KHAN, ANIS | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2016 |
| STOBB, DAVID | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 02/01/2016 |
| LAUREL HEALTH CARE COMPANY | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/02/2016 |
| FELTY, DANNY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| SHIVE, STACIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/25/2021 |
| SELECT REHABILITATION, LLC | Organization | ADP OF THE SNF | since 07/01/2024 |
CMS files one row per role, so the 15 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $799K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495257. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-09-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.