The Laurels Of University Park
2420 Pemberton Rd, Richmond, VA 23233 · For profit - Corporation · 145 certified beds · (804) 747-9200 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.1% | 14.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.5% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.7% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 10.2% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.4% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.7% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 31.6% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 84.3% | 94.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 10.9% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 20.9% | 21.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.4% | 14.2% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.0% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 52.3% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 22.4% | 22.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 6.4% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.76 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.82 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 203 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 41.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 56 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.3%CMS range 41.3–53.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 7.8–15.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 41.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 32.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 50.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 91.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.4%CMS range 4.9–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.25 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 145 beds and averages 134.9 residents a day — about 93% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.02 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.07 hrs/resident/day on weekends vs 3.66 on weekdays — 16% thinner on weekends. RN hours go from 0.41 to 0.14 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
65 citations, most serious first. The 10 most serious are shown; the remaining 55 are one tap away and print in full.
- Potential for harm · Dcited before2025-10-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to evidence professional standards for one of six residents in the survey sample, Resident #2 (R2).The findings include:The facility staff failed to meet professional standards by clarifying the oxycodone orders for R2. R2 was admitted to the facility on [DATE] with diagnosis that included but were not limited to ESRD (end stage renal disease), dialysis, diabetes mellitus and congestive heart failure. The most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 3/3/25, coded the resident as scoring a 14 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as being dependent for bed mobility, transfer, hygiene and supervision for eating. A review of the comprehensive care plan dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-24 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident/staff interviews, facility document review and clinical record review, it was determined the facility staff failed to develop/implement the care plan for five of 39 residents in the survey sample, Residents #17, #18, #35, #135 and #189. The findings include: 1.The facility staff failed to develop the comprehensive care plan for anticoagulation therapy for Resident #17. Resident #17 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: CHF (congestive heart failure) and DM (diabetes mellitus). A review of the comprehensive care plan dated 4/18/24, which revealed, FOCUS: Resident is at nutritional and/or dehydration risk related to: edema, CHF and DM. Requires therapeutic diet and mechanically altered diet with fluid restriction. INTERVENTIONS: Provide diet as ordered. Fluid Restriction: 1800cc. There is no evidence of anticoagulation therapy on the care plan. A review of the physician's order dated 3/28/24 revealed, Eliquis Oral Tablet 5 MG…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-24 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure four of 39 residents in the survey sample, received care and services in accordance with professional standards of practice and the comprehensive care plan, Residents #2, #17, #18, and #135. The findings include: 1. For Resident #2, the facility staff failed to follow physician orders for obtaining weights and notifying the provider of a change in weight. The physician order dated, 3/31/2024, documented, Weights in the morning every Mon, Wed, Fri for HF (heart failure). NOTIFY PROVIDED IF WEIGHT GAIN OF 3 LBS (POUNDS) IN 24 HOURS OR 5 LBS IN A WEEK. The MAR (medication administration record) for April 2024, documented the above order. There were no weights documented on 4/5/2024 and 4/12/2024. Further review of the Weight tab in the medical, record failed to evidence weights for those two days. The MAR documented the following weights: 4/15/2024 - 238.2 4/22/2024 - 244.2 An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and clinical record review, it was determined that facility staff failed to provide respiratory care and services for four of 39 residents in the survey sample, Resident #s (R) R32, R38, R 35 and R2. The findings include: 1a. For R32, the facility staff failed to store a Bi-PAP mask (1) in a sanitary manner. R32 was admitted to the facility with diagnoses that included but were not limited to obstructive sleep apnea (2) and COPD (chronic obstructive pulmonary disease) (3). On the most recent comprehensive MDS (minimum data set), a 5-Day admission assessment with an ARD (assessment reference date) of 01/04/2024, R32 scored 15 out of 15 on the BIMS (brief interview for mental status), indicating R32 was cognitively intact for making daily decisions. On 04/22/2024 at approximately 1:00 p.m., an observation of R32's Bi-PAP mask revealed it was laying on top of the bed side table uncovered. On 04/22/2024 at approximately 2:05 p.m., an observation of R32's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-24 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to implement a complete pain management program for three of 39 residents in the survey sample, Resident #s R97, R38 and R135. The findings include: 1. For R97, the facility staff failed to attempt non-pharmacological interventions prior to the administration of a prn (as needed) pain medications of Oxycodone (1) 5mg (five milligrams). On the most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 04/04/2024, R97 scored 15 out of 15 on the BIMS (brief interview for mental status), indicating R97 was cognitively intact for making daily decisions. Section J Pain Management coded R97 as having occasional pain at a pain level of five out of ten, with ten being the worse pain. The physician order for R97 documented in part, Oxycodone Tablet 5MG. Give 1 (one) tablet by mouth every 8 (eight) hours as needed for pain. Order Date:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review it was determined facility staff failed to store, prepare, and serve food in a sanitary manner in one of one facility kitchens. The findings include: On 04/22/2024 at approximately 11:25 a.m., an inspection of the facility's kitchen was conducted with OSM (other staff member) #4, dietary manager. 1. On 04/22/2024 at approximately 11:35 a.m., an observation of the top shelf inside the walk-in refrigerator revealed five bags of chopped cabbage available for use. Further observation revealed each of the one-gallon zip-loc storage bags had a use-by-date of 04/19/2024. OSM #4 immediately removed the bags of cabbage from the refrigerator. 2. On 04/22/2024 at approximately 11:38 a.m., an observation of the three-compartment sink in the facility's kitchen revealed two cooking pots, a whisk, a ladle, pair of tongs and a large colander, submerged in the sink compartment labeled Sanitize. OSM #4 was asked to test the level of sanitizer. She removed a test strip from its container, placed it in the sanitized solution and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-24 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure the privacy of resident information on one of six medication carts. The findings include: An observation was made on 4/22/2024 at 11:32 a.m. of RN (registered nurse) #1 administering medications on the 200 hallway. RN #1 entered a resident room, while leaving her report sheet on top of the cart. The report sheet contained resident's room numbers, names, vital signs, and notes regarding the residents. This information was left where residents or family members could see. While RN #1 was in a room, five residents went past her medication cart and one family member walked by. An interview was conducted with RN #1 on 4/22/2024 at 11:50 p.m. When asked why the document was on the cart, with resident information visible, RN #1 stated she should have turned it over. When asked why, RN #1 stated because of resident privacy. The facility policy, Guest/Resident Rights documented in part, The staff will safeguard the privacy of guests/residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to evidence the required documents were sent to the hospital upon transfer for two of 39 residents in the survey sample, Resident #2 and Resident #137. The findings include: 1. For Resident #2, the facility staff failed to evidence the required documents were sent to the hospital with the resident on 1/7/2024. The nurse's note dated, 1/7/2024 at 1:09 a.m. documented, Guest called 911 requesting transport. States to paramedics c/o (complaint of) chest pain. Guest did not notify staff at any point of chest discomfort or SOB (shortness of breath). Guest medicated due to c/o coughing episode only. Guest currently being transported to (Name of hospital). Further review of the clinical record failed to evidence what documents were sent with the resident to the hospital. An interview was conducted with LPN (licensed practical nurse) #7 on 4/24/2024 at 10:35 a.m. When asked what documents are sent with the resident if they are transferred to the hospital, LPN #7 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide a bed hold notice upon transfer for two of 39 residents in the survey sample, Resident #2 and Resident #137. The findings include: 1. For Resident #2, the facility staff failed to provide a bed hold notice upon transfer to the hospital on 1/7/2024. The nurse's note dated, 1/7/2024 at 1:09 a.m. documented, Guest called 911 requesting transport. States to paramedics c/o (complaint of) chest pain. Guest did not notify staff at any point of chest discomfort pr SOB (shortness of breath). Guest medicated due to c/o coughing episode only. Guest currently being transported to (Name of hospital). Further review of the clinical record failed to evidence what documents were sent with the resident to the hospital. An interview was conducted with LPN (licensed practical nurse) #7 on 4/24/2024 at 10:35 a.m. When asked what documents are sent with the resident if they are transferred to the hospital, LPN #7 stated she sends the face sheet, medication list, diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to ensure accurate MDS assessments for one of 39 residents in the survey sample; Resident #63. The findings include: For Resident #63, the facility staff failed to accurately code the MDS (Minimum Data Set) assessments regarding the administration of insulin. The 3/20/24 quarterly, 9/28/23 quarterly, and 6/28/23 annual MDS assessments were coded as the resident being on insulin, having received one insulin injection during the seven day look back period. The resident was on Trulicity (1), which was not an insulin. The resident was not on any prescribed insulin. A review of the above MDS assessments revealed the following: In Section N - Medications, was documented, Record the number of days that injections of any type were received during the last 7 days or since admission/entry or reentry if less than 7 days. In the box was typed 1 for one day. The next part, Insulin documented, Insulin injections - Record the number of days that insulin injections were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Dcited before2024-04-24 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to ensure a PASARR was completed accurately for one of 39 residents in the survey sample; Resident #20. The findings include: For Resident #20, the facility staff failed to ensure the PASARR (Pre admission Screening and Resident Review) was completed accurately to determine if the resident did or did not have a mental condition requiring additional services. A review of the clinical record for Resident #20 revealed a PASARR form, dated 7/20/22. This form documented the following: 2. DOES THE INDIVIDUAL HAVE A CURRENT SERIOUS MENTAL ILLNESS (MI)? Yes No (Check Yes only if each item below are all Yes. If No, do not refer for evaluation of active treatment needs for MI (mental illness) Diagnosis.) a. Is this major mental disorder diagnosable under DSM (Diagnostic and Statistical Manual of Mental Disorders) (e.g., schizophrenia, mood, paranoid, panic, or other serious anxiety disorder; somatoform disorder; personality disorder; other psychotic disorder; or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide ADL care of a dependent resident to one of 39 residents in the survey sample; Resident #136. The findings include: For Resident #136, the facility staff failed to evidence that ADL care was provided. Resident #136 was admitted to the facility on [DATE] and discharged on 1/25/24. A review of the ADL (Activities of Daily Living) record for December 2023 and January 2024 revealed that the resident was to have showers on Mondays and Thursdays. In December 2023 there were seven opportunities for a shower. There were four showers documented. One occasion contained documentation that the resident was unavailable. On two occasions, no shower was documented. In January 2024 there were seven opportunities for a shower. There were four showers documented. On three occasions, no shower was documented. The facility's ADL logs did not include a line item for documenting any bathing outside…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to provide care and services for the treatment of pressure injuries for one of 39 residents in the survey sample, Resident #189. The findings include: For Resident #189, the facility staff failed to evidence, the treatments for pressure injuries (1), were completed per the physician orders. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 11/4/2022, the resident scored a 14 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired for making daily decisions. In Section M - Skin Conditions, the resident was coded as having two stage three pressure injuries (2). Sacral Wound The physician order dated, 10/15/2022, documented, Cleanse sacral wound with ns (normal saline) and apply hydrofera blue (3) and secure with island border dsg (dressing) QD (every day; every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, facility document review and clinical record review, it was determined the facility staff failed to provide monitoring for fluid restriction and intake for three of 39 residents, Resident #17, Resident #18 and Resident #35. The findings include: 1.The facility failed to provide monitoring for fluid restriction and intake for Resident #17. Resident #17 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: CHF (congestive heart failure) and DM (diabetes mellitus). A review of the comprehensive care plan dated 4/18/24, which revealed, FOCUS: Resident is at nutritional and/or dehydration risk related to: edema, CHF and DM. Requires therapeutic diet and mechanically altered diet with fluid restriction. INTERVENTIONS: Provide diet as ordered. Fluid Restriction: 1800cc. A review of the physician's orders dated 3/28/24, revealed, Fluid Restriction diet Chopped Meat texture, Regular consistency, 1800ml per day 720 ml nursing/ 1080 ml…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview, resident interview, clinical record review and facility document review, it was determined the facility staff failed to provide dialysis care and services for one of 39 residents in the survey sample, Resident #35. The findings include: The facility failed to provide evidence of monitoring for bruit and thrill for Resident #35. Resident #35 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: ESRD (end stage renal disease) and diabetes. A review of the comprehensive care plan dated 3/20/24, which revealed, FOCUS: Resident is at risk for complications related to dialysis due to: End Stage Renal Disease. INTERVENTIONS: Observe signs/symptoms of the following: Bleeding, Bruising, Hemorrhage, presence of aneurysm, Bacteremia & septic shock. Document and report abnormal findings to the physician. A review of the physician's orders dated 4/23/24, revealed, Hemodialysis Tuesday, Thursday, Saturday. Observe dialysis catheter for bleeding,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, it was determined the facility staff failed to maintain infection control practices during the medication administration observation for one of three nurses observed. The findings include: Observation was made on 4/22/2024 at 11:32 a.m. of RN (registered nurse) #1 administering medications on the 200 hallway. RN #1 was observed popping two medications out of the medication bubble pack and dropping the pills into her hand. She then put the pills into the medication cup and administered the medications to the resident. An interview was conducted with RN #1 on 4/22/2024 at 11:55 a.m. The above observation was shared with RN #1. She stated she guessed she had done that. When asked should the nurse touch a resident's medications with her hands, RN #1 stated, no. When asked why, RN #1 stated because of sanitary reasons, germs. The facility policy, Medication administration, documented in part, 1 . If medications come into contact with the bare hands of the nurse/med(medication) tech (technician), or with the med cart,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-24 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to implement a complete immunization program for one of five residents reviewed for immunizations, Resident #5. The findings include: For Resident #5 (R5) the facility staff failed to provide education for and offer the most recent influenza vaccination. R5 was admitted to the facility on [DATE]. A review of R5's clinical record revealed no evidence that she was educated about or offered the most recent influenza vaccine. On 4/24/24 at 12:34 p.m., ASM (administrative staff member) #2, the director of nursing was interviewed. She stated the assistant director of nursing, who no longer works at the facility, was responsible for making sure all residents were offered the influenza vaccine when it became available in the fall of 2023. She stated residents should have been given a form with the risks and benefits of receiving the vaccine, and provided an opportunity to accept or decline its administration. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-24 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to implement a complete immunization program for one of five residents reviewed for immunizations, Resident #5. The findings include: For Resident #5 (R5) the facility staff failed to provide education for and offer the most recent COVID vaccination. R5 was admitted to the facility on [DATE]. A review of R5's clinical record revealed no evidence that she was educated about or offered the most recent COVID vaccine. On 4/24/24 at 12:34 p.m., ASM (administrative staff member) #2, the director of nursing was interviewed. She stated the assistant director of nursing, who no longer works at the facility, was responsible for making sure all residents were offered the most recent COVID vaccine when it became available. She stated residents should have been given a form with the risks and benefits of receiving the vaccine, and provided an opportunity to accept or decline its administration. She stated she could not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-15 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to evidence that residents and/or their RR (resident representative) were provided with written information and provided the opportunity to formulate advance directives at the time of admission and/or conduct a periodic review with the residents and/or their RRs if they wish to formulate one, or, if applicable, make changes to their existing advance directives or maintain them as written for 5 of 59 residents in the survey sample, Residents #90, #78, #114, #16, and #58. The findings include: 1. The facility staff failed to provide Resident #90 (R90) or the RR written information and the opportunity to formulate advance directives (1) upon admission, and failed to conduct a periodic review of advance directives in 2021 and 2022. R90 was admitted to the facility on [DATE]. On the most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 2/14/22, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 7. The facility staff failed to implement the comprehensive care plan for dialysis care for Resident #76. Resident #76 was admitted to the facility on [DATE]. Resident #76's diagnoses included, but were not limited to, ESRD (end stage renal disease) and dementia. Resident #76's most recent MDS (minimum data set) assessment, an annual assessment, with an assessment reference date of 3/19/22, coded the resident as scoring 9 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of Resident #76's comprehensive care plan revised 9/9/21, revealed the following, NEED: Resident is at risk for complications related to needs for dialysis due to: End Stage Renal Disease. dialysis cath replaced 1/6/21. Hemodialysis Tuesday, Thursday, Saturday. INTERVENTIONS: Observe for signs/symptoms of infection to access site: Redness, Swelling, warmth or drainage/bleeding and other signs of infection: fever, generalized malaise, complaints of abdominal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interview, clinical record review, facility document review and in the course of a complaint investigation it was determined that the facility staff failed to review and/or revise the comprehensive care plan for 4 of 59 residents in the survey sample, Resident #114, #87, #25, #336. The findings include: 1. The facility staff failed revise Resident #114's comprehensive care plan for (A) the use of a splint to the right upper arm and (B) the use of fall mats. On the most recent MDS, a quarterly assessment with an ARD of 5/23/2022, the resident scored 3 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was severely impaired for making daily decisions. Section J1800 documented R114 not having any falls since admission/entry or reentry or prior assessment. A. On 6/13/2022 at 1:59 p.m., an observation was made of R114 in their room. R114 was observed lying in bed with a t-shirt on and asleep. R114 was observed not wearing a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to follow professional standards of practice for 2 of 3 residents in the Medication Administration observation task, Residents #14 and #96; and for 2 of 59 residents in the survey sample; Residents #87 and #113. The findings include: 1. For Resident #14, the facility staff failed to follow professional standards of practice when LPN #5 signed out for medication as given that was not administered. Resident #14 was admitted to the facility on [DATE]. On the annual MDS (Minimum Data Set) assessment with an ARD (Assessment Reference Date) of 3/11/22, Resident #14 scored a 15 out of a possible 15 on the BIMS (brief interview for mental status) indicating the resident was cognitively intact in ability to make daily life decisions. On 6/14/22 at 8:17 AM, LPN #5 (Licensed Practical Nurse) was observed to prepare and administer the following medications for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, facility document review and in the course of a complaint investigation, the facility staff failed to provide ADL (activities of daily living) care for 3 of 59 residents in the survey sample, Residents #40, #10 and #87. The findings include: 1.a. The facility staff failed to trim Resident #40's (R40) fingernails. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 4/6/22, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. Section G coded R40 as being totally dependent on one staff with personal hygiene. On 6/14/22 at 3:10 p.m., an observation of R40's fingernails was conducted with LPN (licensed practical nurse) #8. R40's fingers were contracted and bent in towards the resident's palms; however, LPN #8 was able to move the resident's fingers out from the palms for the observation. R40's right thumb nail was approximately one forth inch long. All nails on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, clinical record review and in the course of a complaint investigation, the facility staff failed to maintain residents' highest level of well-being for 4 of 59 residents in the survey sample, Residents #19, #15, #436, #701. The findings include: 1. The facility staff failed to schedule a mammogram per Resident #19's (R19) plan of care. On the most recent MDS (minimum data set), a five day Medicare assessment with an ARD (assessment reference date) of 4/18/22, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. On 6/13/22 at 1:21 p.m., an interview was conducted with R19. R19 stated that about a year ago, the resident's sister was diagnosed with breast cancer and the resident had not had a mammogram in approximately 15 years so R19 requested to have a mammogram scheduled at that time. R19 stated she spoke to two nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview clinical record review and in the course of a complaint investigation, the facility staff failed to provide condom catheter care and services per professional standards for one of 59 residents in the survey sample, Resident #40. The facility staff failed to change Resident #40's (R40) condom catheter every other day. The findings include: URINARY INCONTINENCE DEVICES: The systems for men most often consist of a pouch or condom-like device. This device is securely placed around the penis. This is often called a condom catheter. A drainage tube is attached at the tip of the device to remove urine. This tube empties into a storage bag, which can be emptied directly into the toilet. Condom catheters are most effective when applied to a clean, dry penis. You may need to trim the hair around the pubic area for better grip of the device. You must change the device at least every other day to protect the skin and prevent urinary tract infections. This information was obtained from the website: https://medlineplus.gov/ency/article/003974.htm On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to implement a complete pain management program for one of 59 residents in the survey sample, Resident #58 (R58). The findings include: Facility staff failed to conduct complete pain assessments and attempt non-pharmacological interventions prior to the administration of a PRN [as needed] pain medication, tramadol (1). (R58) was admitted to the facility with a diagnosis that included by not limited to: rheumatoid arthritis. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 04/17/2022, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident is cognitively intact for making daily decisions. Section J0300 Pain Presence coded (R58) as having frequent pain in the past 5 (five) days. Section J0600 Pain Intensity coded (R58) as having a pain level of five out of ten with tem being the worse pain. The physician's order for (R58)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, clinical record review, and facility document review, it was determined the facility staff failed to provide dialysis care and services for two of 59 residents in the survey sample, Resident #76 and Resident #116. The findings include: 1. For Resident #76, the facility failed to provide communication to the dialysis facility for 10 of 14 visits in March 2022, 11 of 13 visits in April 2022, 13 of 13 visits in May 2022 and 4 of 5 visits in June 2022 and failed to monitor the catheter site for signs of infection and bleeding. Resident #76 was admitted to the facility on [DATE]. Resident #76's diagnoses included but were not limited to: ESRD (end stage renal disease) and dementia. Resident #76's most recent MDS (minimum data set) assessment, an annual assessment, with an assessment reference date of 3/19/22, coded the resident as scoring 9 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review it was determined facility staff failed to store food in one of one kitchens in accordance with professional standards for food service safety. The findings include: The facility failed to properly store plastic scoops in the dry good area, properly store opened, available for use frozen foods in the walk in freezer, and discard milk past it's expiration date in the walk in refrigerator. On 6/13/2022 at 10:44 a.m., an observation was made of the facility kitchen with OSM (other staff member) #11, the dietary aide. Observation of the dry goods area revealed three 18 quart plastic bins. One of the plastic bins was labeled Salt and was approximately 1/2 full. A blue plastic scoop was located inside the bin resting on top of the salt. Another plastic bin labeled Powdered milk was observed to be approximately 3/4 full. A plastic gallon sized zipper closure bag was observed laying on top of the lid to the bin with a plastic scoop sitting on top of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, facility document review and clinical record review, it was determined the facility staff failed to honor a resident and/or a resident family's choices for one of 59 residents in the survey sample, Resident #103 (R103). The findings include: On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 05/13/2022, the resident scored 3 out of 15 on the BIMS (brief interview for mental status) assessment, which indicated the resident was severely impaired for making daily decisions. Section G documented R103 being totally dependent on two or more staff members for transfers and totally dependent of one person for dressing. On 6/13/2022 at approximately 12:15 p.m., an observation was made of R103 in their room. R103 was observed in bed wearing a hospital gown. R103 was observed to have their eyes open and respond by nodding yes or no to questions. R103 did not respond verbally. A handwritten note was observed to be written in a black marker on the bulletin board beside R103's bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to maintain the call bell in a position accessible to the resident for one of 59 residents in the survey sample, Resident #114 (R114). The findings include: On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 5/23/2022, the resident scored 3 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident is severely impaired for making daily decisions. Section G documented R114 having functional limitations in range of motion to both upper and lower extremities. The comprehensive care plan for R114 dated 2/25/2022 documented in part, [R114] is at risk for fall related injury and falls R/T (related to): new admit, confusion, psychoactive medication. Date Initiated: 02/25/2022. Revision on: 02/26/2022. Under Interventions it documented in part, .Put the resident's call light within reach and encourage him to use it for assistance as needed. Date Initiated:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to maintain a clean, comfortable, homelike environment for one of 59 residents in the survey sample, Resident #134. The facility staff failed to maintain Resident #134's (R134) bathroom in a clean and homelike manner. The findings include: On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 5/27/22, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. On 6/13/22 at 12:51 p.m., R134 was observed lying in bed. During an interview with R134, the resident stated the bathroom was dirty and the facility staff do not clean the floor in the bathroom. At that time, an observation of R134's bathroom was conducted. Small brown particles were observed on the floor in the right corner behind the toilet and in the corners under the sink; hair was observed around the trash can. On 6/14/22 at 3:05 p.m., another observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-15 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and in the course of a complaint investigation, the facility staff failed to implement the facility abuse policy for 4 of 11 employee record reviews. The facility staff failed to conduct certification and nursing license verifications upon hire for two CNAs)certified nursing assistant) #3 and #4, and two LPNs (licensed practical nurse) #10 and #11. The findings include: The facility abuse prohibition policy was reviewed and documented, A. Screening Employees and Guests/Residents: 1. The facility will screen potential new employees for a history of abuse, neglect, exploitation, misappropriation of property or mistreatment by a court of law .2. Without exception, all potential licensed and certified candidates must have their status confirmed with the appropriate boards to verify license/certification and to determine if any action has been taken against the license or certification. CNA #3 was hired on 8/25/21. CNA #4 was hired on 8/4/21. LPN #10 was hired on 8/18/21. LPN #11 was hired on 8/18/21. On 6/15/22 at 11:04 a.m., a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review it was determined that the facility staff failed to evidence that all required documentation was provided to the receiving facility for a hospital transfer for 1 of 59 residents in the survey sample; Resident #128. The findings include: Resident #128 was transferred to the hospital on 5/17/22. There was no evidence that the comprehensive care plan goals, medication list, relevant progress notes or labs were provided to the hospital. Resident #128 was admitted to the facility on [DATE]. On the most recent MDS (Minimum Data Set), a quarterly assessment with an ARD (Assessment Reference Date) of 5/30/22, the resident scored an 11 out of a possible 15 on the BIMS (Brief Interview for Mental Status) indicating the resident was moderately impaired cognitively in ability to make daily life decisions. The resident was coded as requiring extensive assistance for eating and total care for all other areas of activities of daily living. A review of the clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review it was determined that the facility staff failed to evidence that written notification of a hospital transfer was provided to the resident and/or responsible party for a hospital transfer for one of 59 residents in the survey sample; Resident #128. The findings include: Resident #128 was transferred to the hospital on 5/17/22. There was no evidence that written notification of a hospital transfer was provided to the resident and/or responsible party. Resident #128 was admitted to the facility on [DATE]. On the most recent MDS (Minimum Data Set), a quarterly assessment with an ARD (Assessment Reference Date) of 5/30/22, the resident scored an 11 out of a possible 15 on the BIMS (Brief Interview for Mental Status) indicating the resident was moderately impaired cognitively in ability to make daily life decisions. The resident was coded as requiring extensive assistance for eating and total care for all other areas of activities of daily living. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review it was determined that the facility staff failed to evidence that written bed hold notice was provided to the resident and/or responsible party for a hospital transfer for 2 of 59 residents in the survey sample; Residents #128 and #76 The findings include: 1. Resident #128 was transferred to the hospital on 5/17/22. There was no evidence that written bed hold notice was provided to the resident and/or responsible party. Resident #128 was admitted to the facility on [DATE]. On the most recent MDS (Minimum Data Set), a quarterly assessment with an ARD (Assessment Reference Date) of 5/30/22, the resident scored an 11 out of a possible 15 on the BIMS (Brief Interview for Mental Status) indicating the resident was moderately impaired cognitively in ability to make daily life decisions. A review of the clinical record revealed a nurse's note dated 5/17/22 that documented, Nurse practitioner in facility observed resident not at [their] baseline, observed right facial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and in the course of a complaint investigation, it was determined that the facility staff failed to accurately code the MDS (minimum data set) resident assessment for 3 of 59 residents in the survey sample, Resident #46, #114 and #701. The findings include: 1. The facility staff failed to accurately code Resident #46's (R46) quarterly MDS with an ARD (assessment reference date) of 6/4/2022 for falls sustained at the facility since the previous assessment. On the most recent MDS, a quarterly assessment with an ARD of 6/4/2022, the resident scored 3 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident is severely impaired for making daily decisions. Section J1800 documented R46 not having any falls since admission/entry or reentry or prior assessment. Review of the clinical record revealed a list of R46's MDS assessments. The list revealed the prior assessment was an End of PPS Part A Stay with an ARD of 4/21/2022 and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate level I PASRR (preadmission screening and resident review) to determine if a level 2 PASRR was required for one of 59 residents in the survey sample, Resident #19. The facility staff failed to entirely complete section 2 of Resident #19's (R19) PASRR and inaccurately documented the resident as not having a serious mental illness. The findings include: On the most recent MDS (minimum data set), a five day Medicare assessment with an ARD (assessment reference date) of 4/18/22, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), which indicated the resident was not cognitively impaired for making daily decisions. R19's diagnoses included bipolar disorder (1), borderline personality disorder (2) and dissociative identity disorder (3). R19's level 1 PASRR, completed on 9/14/21 documented, 2. DOES THE INDIVIDUAL HAVE A CURRENT SERIOUS MENTAL ILLNESS (MI)? No was circled. 2.a. Is this major mental disorder diagnosable under DSM (Diagnostic and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review, facility document review and in the course of a complaint investigation it was determined that the facility staff failed to provide care and services to promote healing of a pressure ulcer for one of 59 residents in the survey sample, Resident #87. The findings include: The facility staff failed to evidence a treatment to the Stage 4 pressure ulcer between 1/7/2022-1/9/2022 and 1/11/2022-1/17/2022 for Resident #87 (R87). On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 5/12/2022, the resident scored 15 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was not cognitively impaired for making daily decisions. Section M documented R87 having 1 Stage 4 pressure ulcer and 1 Stage 3 pressure ulcer. On 6/14/2022 at 8:25 a.m., an interview was conducted with R87 in their room. R87 stated that the nurses had been in earlier that morning to change their wound dressing and had gotten better about doing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility document review, it was determined that facility staff failed to provide respiratory care and services for 3 of 59 residents in the survey sample, Residents #289, #94 and #61. The findings include: 1. The facility staff failed to store Resident # 289's (R289) nasal cannula (1) in a sanitary manner. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 06/05/2022, the resident scored 13 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. Section O Special Treatments, Procedures and Programs coded (R289) for Oxygen Therapy while a resident. On 06/13/22 at approximately 1:09 p.m., an observation of (R289's) nasal cannula was observed hanging over the partially open drawer of the bedside dresser uncovered. On 06/14/22 at approximately 3:10 p.m., an observation of (R289's) nasal cannula was observed hanging…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and employee record review, it was determined the facility staff failed to complete annual performance/competency reviews for two of five CNA (certified nursing assistant), CNA #7 and CNA #8. The findings include: Five CNA employee records were reviewed for their annual performance/competency reviews. On 6/13/2022 at approximately 5:00 p.m. a request was made for the annual performance/competency reviews completed on CNA #7 and CNA #8. CNA #7 was hired on 9/2/2020 and CNA #8 was hired on 3/17/2021. A second request for the annual performance/competency reviews was made on 6/15/2022 at approximately 10:30 a.m. At the end of the day meeting on 6/15/2022 at 2:34 p.m. A third request was made for the performance/competency reviews for CNA #7 and CNA #8. At that time ASM (administrative staff member) #1, the administrator, stated the facility did not have the annual performance/competency reviews for CNA #7 and CNA #8. An interview was conducted on 6/15/2022 at 2:45 p.m. with ASM #4, the regional director of operations. When asked the process for CNAs to get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-15 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to ensure a medication error rate of less than 5%. The facility medication error rate was 10.71%, having made 3 identified medication errors out of 28 opportunities. The errors were for 2 of 3 residents in the Medication Administration task; Residents #14 and #96. The findings include: 1. For Resident #14, the facility staff failed to ensure the resident was free of medication errors. Resident #14 was admitted to the facility on [DATE]. On the annual MDS (Minimum Data Set) assessment with an ARD (Assessment Reference Date) of 3/11/22, Resident #14 scored a 15 out of a possible 15 on the BIMS (brief interview for mental status) indicating the resident was cognitively intact in ability to make daily life decisions. A review of the facility policy, Medication Administration was conducted. This policy documented, Medications are administered in accordance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, it was determined that the facility staff failed to ensure medication was stored in a safe and secure manner on one of 3 facility nursing units; the [NAME] unit. The findings include: During medication administration on the [NAME] unit, LPN #5 left a bottle of Folic Acid on top of the medication cart while in Resident #96's room, with the cart out of line of sight. Resident #96 was admitted to the facility on [DATE]. On the quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 5/11/22, Resident #96 scored a 13 out of a possible 15 on the BIMS (brief interview for mental status) indicating the resident was cognitively intact in ability to make daily life decisions. On 6/14/22 at 8:28 AM, LPN #5 (Licensed Practical Nurse) was observed preparing medications on the [NAME] unit. A CNA (Certified Nursing Assistant) came and reported to LPN #5 that Resident #96 was asking for their inhaler. LPN #5 then began to prepare…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and employee record review, it was determined the facility staff failed to ensure two of five CNAs had their annual training in dementia and abuse, CNA #7 and CNA #8. The findings include: Five CNA employee records were reviewed for documentation of their annual training in abuse and dementia. On 6/13/2022 at approximately 5:00 p.m. a request was made for the annual training in abuse and dementia for CNA #7 and CNA #8. CNA #7 was hired on 9/2/2020 and CNA #8 was hired on 3/17/2021. A second request for documentation for the annual training in abuse and dementia for CNA #7 and CNA #8 was made on 6/15/2022 at approximately 10:30 a.m. At the end of the day meeting on 6/15/2022 at 2:34 p.m. A third request was made for the documentation of annual abuse and dementia training for CNA #7 and CNA #8. At this time ASM (administrative staff member) #1, the administrator, stated the facility did not have evidence of annual training in abuse and dementia for CNA #7 and CNA #8. An interview was conducted with LPN (licensed practical nurse) #8, the assistant director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-12 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 6. Resident #57 was admitted to the facility with diagnoses that included but were not limited to metabolic encephalopathy (1), dementia (2) and osteoarthritis (3). Resident #57's most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 3/15/2021, coded Resident #57 as scoring a 3 (three) on the staff assessment for mental status (BIMS) with a score of 0 - 15, 3- being severely impaired for making daily decisions. Section G coded Resident #57 as requiring extensive assistance of two or more staff for bed mobility, transfers and dressing. On 5/10/2021 at approximately 11:50 a.m., Resident #57 was observed in bed with bilateral upper bed rails in place on the bed. The bed rails were observed up and Resident #57 was observed grasping the bed rail when turning to the side in bed. An interview was attempted with Resident #57, however Resident #57 failed to answer questions appropriately. Additional observations of Resident #57 on 5/10/2021 at approximately 4:15 p.m. and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. Resident #71 was admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of but not limited to acute respiratory failure, gastrostomy, below knee amputation (right), end stage renal disease, chronic obstructive pulmonary disease, deep vein thrombosis, dialysis, chronic kidney disease, dysphagia, aphasia, diabetes, depression, dementia, osteomyelitis, and COVID-19. The 5-day MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 4/28/21 coded the resident as severely cognitively intact in ability to make daily life decisions. The resident was coded as requiring total care for bathing and toileting; extensive assistance for transfers, dressing, eating, and hygiene; and was incontinent of bowel and bladder. A review of the clinical record revealed a nurse's note dated 4/16/21 at 3:32 PM documented, resident tolerated her medications this morning; about 15 minutes later, CNA (Certified Nursing Assistant) notified nurse that resident was c/o (complaining of) trouble breathing;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-05-12 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interviews, staff interviews, clinical record reviews and facility document reviews it was determined that the facility staff failed to implement bed rail requirements for four of 38 residents in the survey sample, Residents #57, #132, #58 and #64. The facility staff failed to perform a physical device assessment, obtain a physician's order, obtain a consent for bed rails and evidence documentation of the use of bed rails on the comprehensive care plan for Resident #57, and Resident #58, and failed to obtain a consent prior to the use of bed rails for Resident #132, and failed to evidence an assessment for the use of bed rails [also referred to as side rails] for Resident # 64. The findings include: 1. Resident #57 was admitted to the facility with diagnoses that included but were not limited to metabolic encephalopathy (1), dementia (2) and osteoarthritis (3). Resident #57's most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-05-12 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, clinical record review, and facility document review it was determined the facility staff failed to ensure the drug regimens for three of 38 residents in the survey sample, (Residents #15, #58 and # 63), were free from unnecessary medications. The facility staff failed to implement and attempt non-pharmacological interventions per the physician's orders and plan of care prior to administering as needed (prn) pain medications to Resident #15, Resident #58 and Resident #63 on multiple dates during April and May 2001. The findings include: 1. Resident # 15 was admitted to the facility with diagnoses that include but not limited to: spinal stenosis [2]. Resident # 15's most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 02/05/2021, coded Resident # 15 as scoring a 15 on the brief interview for mental status (BIMS) of a score of 0 - 15, 15 - being cognitively intact for making daily decisions. Section J0300, J0400 and J0600 Pain Assessment Interview coded Resident # 15 as not having pain in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to evidence that the required information was provided to the receiving provider upon transfer to the hospital for two of 38 residents in the survey sample, Residents #71 and #333. The facility failed to evidence the comprehensive care plan goals were provided to the hospital for Resident #71's hospital transfer on 4/16/21, and for Resident #333's hospital on 3/9/21. The findings include: 1. Resident #71 was admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of but not limited to acute respiratory failure, gastrostomy, below knee amputation (right), end stage renal disease, chronic obstructive pulmonary disease, deep vein thrombosis, dialysis, chronic kidney disease, dysphagia, aphasia, diabetes, depression, dementia, osteomyelitis, and COVID-19. The 5-day MDS (Minimum Data Set) assessment with an ARD (Assessment Reference Date) of 4/28/21 coded the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to evidence that the Ombudsman was notified of a hospital transfer for three of 38 residents in the survey sample, Residents #71, #333, and #138. The facility staff failed to evidence that notification of the transfer was provided to the ombudsman for Resident #71, transferred to the hospital on 4/16/21, Resident #33, transferred to the hospital on 3/9/21 and Resident #138, transferred to the hospital on 2/24/21. The findings include: 1. Resident #71 was admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of but not limited to acute respiratory failure, gastrostomy, below knee amputation (right), end stage renal disease, chronic obstructive pulmonary disease, deep vein thrombosis, dialysis, chronic kidney disease, dysphagia, aphasia, diabetes, depression, dementia, osteomyelitis, and COVID-19. The 5-day MDS (Minimum Data Set) assessment, with an ARD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to evidence that a written bed hold notice was provided to the resident and/or responsible party upon a hospital transfer for 2 of 38 residents in the survey sample; Residents #71 and #333. The facility staff failed to evidence that a written bed hold notice was provided to the resident and/or responsible party upon a hospital transfer for Resident #71 on 4/16/21, and for Resident #333 on 3/9/21. The findings include: 1. Resident #71 was admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of but not limited to acute respiratory failure, gastrostomy, below knee amputation (right), end stage renal disease, chronic obstructive pulmonary disease, deep vein thrombosis, dialysis, chronic kidney disease, dysphagia, aphasia, diabetes, depression, dementia, osteomyelitis, and COVID-19. The 5-day MDS (Minimum Data Set) assessment, with an ARD (Assessment Reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-12 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview and facility document review, it was determined that the facility staff failed to code the annual MDS [minimum data set], with an ARD [assessment reference date] of 03/16/2021, for the use of oxygen for one of 38 residents in the survey sample, Resident # 58. The findings include: Resident # 58 was admitted to the facility with diagnoses that included but were not limited to: acute and chronic respiratory failure [1] and chronic obstructive pulmonary disease [2]. Resident # 58's most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 03/16/2021, coded Resident # 58 as scoring an 14 on the brief interview for mental status (BIMS) of a score of 0 - 15, 14 - being cognitively intact for making daily decisions. Under section O0100 Special Treatments, Procedures and Programs it documented in part, C. Oxygen therapy. 2. While a Resident. Further review of this section revealed the box under 2. While a Resident,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-12 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, facility staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to implement a resident's initial baseline care plan for one of 38 residents reviewed, Resident #337. The facility staff failed to administer oxygen at the physician-prescribed rate, according to Resident #337's baseline care plan. The findings include: Resident #337 was admitted to the facility on [DATE] with diagnoses including COPD (1) and lung cancer. She had not been a resident of the facility long enough to have a completed MDS (minimum data set) assessment. On the Resident #337's admission nursing assessment dated [DATE], she was coded as being oriented to person, place, and time, and as receiving oxygen at the rate of two liters per minute. On 5/11/21 at 9:53 a.m., Resident #337 was observed sitting up in bed. Her eyes were closed. Oxygen was being delivered to her from a concentrator through a nasal cannula. The middle of the ball on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review it was determined that the facility staff failed to revise the comprehensive care plan for one of 38 residents in the survey sample, Resident #57. Resident #57's comprehensive care plan was not revised to address a significant weight loss. The findings include: Resident #57 was admitted to the facility with diagnoses that included but were not limited to metabolic encephalopathy (1), dementia (2) and osteoarthritis (3). Resident #57's most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 3/15/2021, coded Resident #57 as scoring a 3 (three) on the staff assessment for mental status (BIMS) with a score of 0 - 15, 3- being severely impaired for making daily decisions. Section G coded Resident #57, as requiring extensive assistance of two or more staff for bed mobility, transfers and dressing. Section K coded Resident #57 as having a swallowing disorder and receiving a mechanically altered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, and clinical record review, the facility staff failed to follow professional standards of practice for one of 32 residents in the survey sample, Resident #128. The facility staff failed to clarify two different dose orders for Tylenol which were both prescribed as needed for pain for Resident #128, to determine which and when each dose of the medication should be administered based on pain level parameters. The findings include: Resident #128 was admitted to the facility on [DATE] with diagnoses including, but not limited to, COPD (Chronic Obstructive Pulmonary Disease) (1) and heart failure. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 4/25/21, Resident #128 was coded as having no cognitive impairment for making daily decisions, having scored 15 out of 15 on the BIMS (brief interview for mental status). She was coded as experiencing occasional pain at a maximum level of eight out of ten during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, clinical record review, and facility policy review, it was determined the facility staff failed to provide wound care in a manner to promote healing and prevent infection of a pressure wound for two of 38 residents in the survey sample, Residents # 64 and # 18. 1. The facility staff failed to administer a wound treatment in a manner to promote healing and prevent infection for Resident #64. The facility staff failed to wash their hands before and after glove use and failed to wash their hands for a minimum of 15-20 seconds during Resident # 64's wound care. 2. The facility staff failed to administer a wound treatment in a manner to promote healing and prevent infection for Resident #18. LPN (licensed practical nurse) #4, failed to disinfect scissors removed from their uniform pocket before cutting dressings applied directly to Resident #18's wound, failed to wash their hands before and after glove use and failed to ensure handwashing for a minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, it was determined that facility staff failed to provide appropriate treatment and services for the care of a Foley catheter to prevent infection for one of 38 residents in the survey sample, Residents # 18. Separate observations revealed Resident #18's Foley catheter tubing directly on the floor. The findings include: Resident # 18 was admitted to the facility with diagnoses that included but were not limited to: neuromuscular dysfunction of the bladder [1] and multiple sclerosis [2]. Resident # 18's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 02/12/2021, coded Resident # 18 as scoring a 15 on the brief interview for mental status (BIMS) of a score of 0 - 15, 15 - being cognitively intact for making daily decisions. Resident # 18 was coded as requiring extensive assistance of one staff member for activities of daily living. Section H Bladder and Bowel coded Resident # 18 as having an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-12 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to ensure the appropriate treatment and services to prevent complications of enteral feeding per the physicians orders for one of 38 residents in the survey sample, Resident #115. The facility staff failed to administer water flushes, and failed to record the total intake for the resident daily, per the physician's order. The findings include: Resident #115 was admitted to the facility on [DATE] with diagnoses including Parkinson's disease (1), dementia (2), and history of a stroke requiring the placement of a feeding tube (3). On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 4/13/21, Resident #115 was coded as being severely cognitively impaired for making daily decisions, having scored three out of 15 on the BIMS (brief interview for mental status). She was coded as receiving greater than 51% of her total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, clinical record review, and in the course of a complaint investigation, it was determined that the facility staff failed to provide dialysis services, consistent with professional standards of practice, the comprehensive person-centered care plan two of 38 residents, Resident #22 and Resident #439. The facility staff failed to evidence consistent assessments of Resident #22 and Resident #439's dialysis access sites per the comprehensive plan of care. Resident #22 had no documented assessment of the residents dialysis access site for a bruit and thrill on multiple dates in March, April and May, 2021. Resident #439 had no documented assessment of the residents dialysis access site for a bruit and thrill from 12/1/20 through 1/15/21, (47 days). The findings include: 1. Resident #22 was admitted to the facility on [DATE]. Resident #22's diagnoses included but were not limited to: ESRD [end stage renal disease] (inability of the kidneys to excrete wastes and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined that the facility staff failed to complete the required annual performance review for two of five CNA (certified nursing assistant) records reviewed, CNAs #1 and #3. For CNA #1, no performance evaluation was completed between 3/7/20 and 3/7/21, and for CNA #3, no performance evaluation was completed between 6/11/19 and 6/11/20. The findings include: A review of performance evaluations was performed for CNA #1 and #3. On 5/11/21 at 9:45 a.m., ASM (administrative staff member) #1, the administrator, stated she had not located the annual performance review for CNA #1, but believed the review for CNA #3 was on her desk. On 5/11/21 at 4:45 p.m., ASM #1 was asked about the status of the performance reviews for both CNA #1 and CNA #3. She stated ASM #2, the director of nursing, was responsible for these reviews, and should be interviewed. On 5/12/21 at 10:58 a.m., ASM #2, the director of nursing, was interviewed about the missing performance reviews for CNAs #1 and #3. She stated the payroll department prints out a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to evidence a complete and accurate medical record for two of 38 residents in the survey sample, Resident #71 and Resident #333. The findings include: 1. For Resident #71, the facility staff failed to (A) ensure the comprehensive care plan goals for dialysis did not contain goals that were not appropriate for the type of dialysis access site the resident had in place; and (B) failed to ensure all medications and treatments were documented on the March 2021 and April 2021 Medication Administration Record (MAR). Resident #71 was admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of but not limited to acute respiratory failure, gastrostomy, below knee amputation (right), end stage renal disease, chronic obstructive pulmonary disease, deep vein thrombosis, dialysis, chronic kidney disease, dysphagia, aphasia, diabetes, depression, dementia, osteomyelitis, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to follow infection control practices during wound care for two of 38 residents in the survey sample, Residents # 64 and # 18. 1. The facility staff failed to follow infection control practices by washing their hands before and after glove use and for a minimum of 20 seconds during Resident # 64's wound care. 2. The facility staff failed to disinfect scissors before use, wash their hands before and after glove use and failed to ensure handwashing for a minimum of 20 seconds during Resident # 18's wound care. The findings include: 1. Resident # 64 was admitted to the facility with diagnoses that included but were not limited to: heart disease, pressure ulcer and arthritis. Resident # 64's most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 03/21/2021, coded Resident # 64 as scoring a 13 on the brief interview for mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-04-24 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, employee record review, and facility document review, it was determined that the facility staff failed to evidence annual performance reviews were conducted for six of six employee records reviewed. The findings include: On 4/23/24 and on 4/24/24, a request was made for annual evaluations for six CNA's (Certified Nursing Assistant), CNA#3, CNA #4, CNA #5, CNA #6, CNA #7, and CNA #8, for the most recently completed anniversary years. The anniversary years were as follows: CNA #3 was 6/30/22 to 6/30/23 CNA #4 was 3/10/23 to 3/10/24 CNA #5 was 10/2/22 to 10/2/23 CNA #6 was 11/15/22 to 11/15/23 CNA #7 was 10/23/22 to 10/23/23 CNA #8 was 9/2/22 to 9/2/23 On 4/24/24 at 11:00 AM, an interview was conducted with ASM #2 (Administrative Staff Member) the Director of Nursing (DON). She stated that she was not able to locate any of them. She stated that the time frames were prior to her transition to the role of DON. She stated she had been the DON since September, 2023. The facility policy, Staff Development was reviewed. This policy documented, Policy: Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-04-24 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined that the facility staff failed to ensure that 25 out of 30 staff postings reviewed contained the required daily census information. The findings include: On 4/22/24, The daily staff posting for March 23, 2024 through April 21, 2024 was reviewed. This review revealed that the Census information was not included on 25 of the 30 days reviewed. On 4/22/24 at 3:30 PM, an interview was conducted with ASM #2 (Administrative Staff Member) the Director of Nursing (DON). She stated that the scheduler usually posts the daily staffing but that individual would not be in the facility on 4/22/24 and 4/23/24. She stated that in their absence, she, as the DON, posts it. She stated that the census information should be documented on the posting. She stated that she would be educating the scheduler on documenting the census information. A policy was requested regarding the daily staff posting. None was provided. On 4/24/24 at 2:15 PM, ASM #1 the Administrator, ASM #2 the Director of Nursing and ASM #3 the Regional Clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-04-24 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to maintain one of one trash compactors in a sanitary manner. Facility staff failed to keep the door to the facility's trash compactor closed. The findings include: On 04/22/2024 at approximately 11:40 a.m., an observation of the facility's trash compactor revealed the door was open revealing the debris inside the compactor. On 2:06 p.m., an interview was conducted with OSM (other staff member) #4, dietary manager. When asked who was responsible for ensuring the door to the trash compactor was closed OSM #4 stated that it was the responsibility of all the facility staff, but the dietary department would be held accountable. When asked why it was important to keep the trash compactor door closed, she stated it was to keep the rodents out and keep them away from the building. No further information was provided prior to exit.
- No harm found · Ccited before2024-04-24 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, employee record review, and facility document review, it was determined that the facility staff failed to evidence all required training requirements for five of six employee records reviewed. The findings include: The facility staff failed to ensure that five of six CNA (Certified Nursing Assistant) records reviewed met the training requirements of a minimum of 12 hours annually and/or were provided the required training of abuse and/or dementia care. On 4/23/24 and on 4/24/24, a review was conducted for the required training requirements for six CNA's (Certified Nursing Assistant), CNA#3, CNA #4, CNA #5, CNA #6, CNA #7, and CNA #8, for the most recently completed anniversary years. The anniversary years were as follows: CNA #3 was 6/30/22 to 6/30/23 CNA #4 was 3/10/23 to 3/10/24 CNA #5 was 10/2/22 to 10/2/23 CNA #6 was 11/15/22 to 11/15/23 CNA #7 was 10/23/22 to 10/23/23 CNA #8 was 9/2/22 to 9/2/23 The following was noted to be missing: CNA #3 was missing dementia care training. CNA #4 did not have the required minimum of 12 hours annually. CNA #5 did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 2 of 5 | 3.2 | -1.2 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 80 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 80; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| KHAN, ANIS | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2016 |
| QAZI, MOHAMMAD | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/01/2016 |
| LAUREL HEALTH CARE COMPANY | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2016 |
| CONRAD, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/04/2022 |
| FELTY, DANNY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| STOBB, DAVID | Individual | ADP OF THE SNF | since 02/01/2016 |
CMS files one row per role, so the 13 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $882K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495109. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-04-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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