Kith Haven
G 1069 Ballenger Highway, Flint, MI 48504 · For profit - Corporation · 159 certified beds · (810) 235-6676 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $119,506 in federal fines (most recent 2024-02-07)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- about 19% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.8% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.4% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.4% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.7% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.7% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 15.8% | 12.0% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 23.6% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 95.4% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.1% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 28.5% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 25.4% | 14.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.0% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 53.3% | 79.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 38.9% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.8% | 11.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 5.48 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.73 | 1.64 | 1.80 | typical |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
41.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 34 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 21.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 41.0%CMS range 27.4–56.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 6.8–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 21.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 17.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 17.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 4.9–15.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.75 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 159 beds and averages 127.5 residents a day — about 80% occupied, or roughly 32 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.93 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.64 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.57 hrs/resident/day on weekends vs 4.07 on weekdays — 12% thinner on weekends. RN hours go from 0.46 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 33% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
48 citations, most serious first. The 13 most serious are shown; the remaining 35 are one tap away and print in full.
- Actual harm · Gcited before2026-04-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake# 2985732Based on observation, interview and record review, the facility failed to protect the resident's (Resident #101) right to be free from abuse by Resident #102 of 3 residents reviewed for abuse, resulting in resident #101 needing hospital treatment for assault, facial contusion and closed head injury.Findings Include:Review of Resident #101's medical record revealed Resident #101 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: history of a stroke, Dementia, diabetes, history of seizures, cognitive communication deficit, anxiety, and hypertension. The MDS assessment dated [DATE] revealed the resident had moderate cognitive decline with a Brief Interview for Mental Status/BIMS score of 8/15 and needed some assistance with care.Review of Resident #102's Face sheet and MDS assessment revealed Resident #102 was initially admitted to the facility on [DATE] and had a most recent readmission on [DATE] with diagnoses: history of a gunshot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00138869. Based on interview and record review, the facility failed to ensure adequate supervision to prevent physical abuse and ensure appropriate reporting and comprehensive investigations of abuse allegations for one resident (Resident #76) of two residents reviewed. This deficient practice resulted in Resident #76 suffering three separate incidents of physical abuse perpetrated by two separate residents (Resident #71 and Resident #376), the need for emergency medical treatment, and the likelihood for psychosocial distress utilizing the reasonable person concept. Findings include: Review of intake documentation detailed concerns that the facility was not providing adequate supervision to ensure Resident #76's safety. The intake specified Resident #76 was physically assaulted on more than one occasion by other facility residents including being hit and having their surgically placed medical devices forcefully pulled out. Resident #76: On 1/30/24 at 12:07 PM, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00138258 and MI00140571. Based on observation, interview and record review, the facility failed to assess and implement interventions to prevent the development and/or worsening of pressure ulcers and ensure accurate documentation of wounds for two residents (Resident #97 and Resident #222) of four residents reviewed for pressure ulcers, resulting in the development of Stage II pressure ulcers on the buttock for Resident #97, the development of Stage II pressure ulcer to Resident #222's coccyx area and heel, pain, and overall deterioration in health status and wellbeing. Findings include: Resident #97: A review of Resident #97's medical record revealed an admission into the facility on 2/17/23 with diagnoses that included dementia, diabetes, chronic kidney disease, adjustment disorder with anxiety and Alzheimer's disease. A review, of the Minimum Data Set assessment dated [DATE], revealed a Brief Interview of Mental Status (BIMS) score of 3/15 that indicated severely…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-23 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain sanitary conditions in the kitchen and proper cold holding during meal service, resulting in the potential to spread foodborne illness to all residents who consume food from the kitchen.Findings Include:On 3/17/2026 at 12:10 PM, tour of the kitchen was completed with CDM (Certified Dietary Manager) D, and following was observed:Ice Machine:Bin seal/trim was partway detached from the bottom lip of the bin.Inside white flap had orange colored residue spanning the length of it.The inside of the ice bin is blue in color but was peeling and was a white/translucent color.CDM D stated a contracted company empties and cleans the ice machine every 3 months.The bottom of the dolly cart with approximately 35 clean mugs stacked upon it was soiled with debris and other unknown food particles. CDM D stated it is cleaned weekly.The trash can was pushed against the clean and ready for use cookware, multitiered rack. The CDM stated the trashcan should not be there. Deli Cooler:Bottom left and right-side vent grates…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-23 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure interdisciplinary review and revision of comprehensive care plans for one resident (Resident #65) of two residents reviewed. Findings include: Resident #65:On 3/18/26 at 11:55 AM, Resident #65 was observed in their room and an interview was completed. The Resident was noted to have Enhanced Barrier Precautions (EBP) but not Transmission-based isolation precautions in place. When queried if they were receiving any antibiotics or if they had been ill recently, Resident #65 indicated they did not know. Record review revealed Resident #65 was most recently admitted to the facility on [DATE] with diagnoses which included dysphagia (difficulty swallowing), left hemiplegia and hemiparesis (one-sided paralysis) following cerebral infarction (stroke), aphasia (difficulty speaking), gastrostomy, and dementia. Review of the MDS assessment dated [DATE] revealed the Resident was rarely/never understood and was dependent upon staff for completion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-23 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide activities of daily living (ADL) care for six dependent residents (R11, R15, R31, R50, R65, R122) of eight reviewed resulting in unkempt hair, facial hair on female residents, Resident #122 was soaked in urine for hours, unshaven male residents. Findings include:Resident #11: On 3/18/26 at 11:17 AM, a Certified Nursing Assistant (CNA) was observed exiting Resident #11's room. On 3/18/26 at 11:18 AM, Resident #11 was observed in bed, positioned on their back. The Resident was unshaven and had a disheveled appearance. The room lights were off and minimal personal items were observed in the Resident's area of the room. A urinal with dark yellow urine was hanging on a garbage can on the right side of the bed. An interview was completed at this time. When asked how long they had been at the facility, Resident #11 replied, Too long. When queried if they required assistance to get out of bed and to get cleaned up, Resident #11 responded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-23 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide enteral tube care per professional standards of practice for four residents (R50, R65, R81, R115) of four residents reviewed. Findings include:Resident #50: On 3/19/26 at 11:13 AM, Resident #50 was observed in their room. The Resident was in bed, positioned on their back. The Head of the Bed (HOB) was elevated to 15 degrees, and they were receiving tube feeding via infusion pump at a rate of 59 milliliters (mL) per hour. On 3/19/26 at 3:40 PM, Resident #50 was observed in their room in bed. The Resident's tube feeding was infusing via pump at 59 mL per hour and the HOB was elevated 24 degrees. An interview was completed with Licensed Practical Nurse (LPN) M on 3/19/26 at 3:48 PM. LPN M was asked how high the HOB should be when a Resident is receiving tube feeding and replied, 30 to 40 degrees. LPN M was asked check how high the head of Resident #50's bed was elevated. After exiting Resident #50's room, LPN M was queried regarding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-23 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure residents were 1) consistently assessed for Influenza and Pneumococcal vaccinations on admission, per Standards of Practice; 2) provided an educational vaccination information sheet for each vaccination, 3) and document vaccination information in the residents' medical record, including consent or declination of the vaccinations, which could potentially effect all residents, including Residents (#5, #15, #61, and #74) reviewed for vaccinations, resulting in the potential for exposure to Influenza and Pneumococcal disease, and severe illness. Findings Include: CDC/Centers for Disease Control and Prevention: Morbidity and Mortality Weekly Report (MMWR), Prevention and Control of Seasonal Influenza with Vaccines: Recommendations of the Advisory Committee on Immunization Practices- United States, 2025-26 Influenza Season, Weekly/ [DATE]. Routine annual influenza vaccination is recommended for all persons aged >= 6 months who do not have a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-23 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to specify indication for usage and provide a clinical rationale for duplicate therapy of antipsychotic medication for one resident (Resident #88) of five residents reviewed for unnecessary medications.Findings include:Resident #88;On 3/23/2026 at 11:50 AM, a review was conducted of Resident #88's medical record and it revealed the resident initially admitted to the facility on [DATE] with diagnoses that included, Adjustment Disorder, Anxiety Disorder, Dementia, Psychotic Disorder with Delusions and Psychophysiologic Insomnia. Further review of her chart yielded the following:;Paliperidone (Invega) ER Oral Tablet Extended Release 24 Hour 1.5 MG (milligram)- give one tablet by mouth one time a day for antipsychotic. Ordered on 3/7/2025. Quetiapine (Seroquel) Fumarate Oral Tablet 25 MG- Give one tablet by mouth two times a day for psychotic disorder. Ordered on 4/9/2025. Both above medications are classified as antipsychotics. Mental Health Provider Progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-23 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely completion of a significant change Minimum Data Set (MDS) assessment for one resident (Resident #65) of one resident reviewed. Findings include:Resident #65:Record review revealed Resident #65 was most recently admitted to the facility on [DATE] with diagnoses which included dysphagia (difficulty swallowing), left hemiplegia and hemiparesis (one-sided paralysis) following cerebral infarction (stroke), aphasia (difficulty speaking), and dementia. Review of the MDS assessment dated [DATE] revealed the Resident was rarely/never understood and was dependent upon staff for completion of Activities of Daily Living (ADLs). The MDS further detailed the Resident was receiving Hospice care. Review of Resident #65's Health Care Provider (HCP) orders revealed an order to admit to hospice services on 6/23/25. Further review of Resident #65's Electronic Medical Record (EMR) revealed the Resident's payor source was changed to Hospice on 6/23/25. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-23 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to ensure that communication was completed in an understandable language including availability of adaptive equipment and translation devices for one resident (Resident #88) of one resident reviewed, resulting in lack of implementation of planned interventions for communication with a resident who does not speak English. Findings include: Resident #88:On 3/18/26 at 12:51 PM, Resident #88 was observed walking unassisted in their room. The Resident had a Croc style shoe on their left foot and a gripper sock on their right. An interview was attempted to be completed at this time. When asked how they were doing, Resident #88 made eye contact but did not respond. Upon repeating the question, Resident #88 replied, No English. There were no communication and/or translation boards/devices present in the room. An Activity Calendar, with written words in English, was hanging on the wall. The question, How are you? was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility 1) failed to ensure that skin was assessed and monitored beneath a soft helmet for 1 resident (Resident #81) of 6 residents reviewed for skin care; and 2) Ensure that a resident received peak and through (max/min concentration of drug in bloodstream monitoring to maintain therapeutic medication levels by not obtaining timely laboratory testing for vancomycin antibiotic therapy for one resident (Resident #139) of one resident reviewed for IV therapy, resulting in the potential for sub therapeutic care and prolonged therapy. Findings Include:Resident #139 (R139): According to a review of R139's medical record, the resident was admitted to the facility on [DATE] for skilled nursing care related to diagnoses including: chronic heart failure, Fracture of vertebrae (back), infection following surgical procedure; On 03/09/2026 R139 was re-admitted after hospital stay with a diagnoses of: Sepsis due to Methicillin Resistant Staphylococcus Aureus, Pneumonia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and recorded review, the facility failed to ensure that one resident's (Resident #104) Behavior Care Plan, dated 01/14/25, had interventions which were implemented consistently for Resident #104, who had a history of poor impulse control and aggression, of 4 residents reviewed. Findings Include: Resident #104:Review of Face Sheet, care plans dated 1/2025, nursing progress notes dated 1/7/26 and 1/8/26, revealed Resident #104 was [AGE] years old, alert and able to make own decisions, admitted to the facility on [DATE], required staff to assist with Activities of Daily Living, had a below knee left leg amputation, was wheelchair bound, and received dialysis treatments. The residents' diagnosis included end stage 5 kidney disease, alcohol use, post-traumatic stress disorder, anxiety disorder, schizoaffective disorder, chronic migraine, diabetes, depression disorder, and heart failure.Review of the resident's potential for aggression care plan dated 1/14/25, revealed staff were to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 35 citations
- Potential for harm · D2025-08-14 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Numbers: 2575687, 2577971, and 2580349. Based on interview and record review, the facility failed to develop and implement policies and procedures to ensure effective and appropriate communication and documentation for transfer to the hospital and failed to ensure readmission to the facility for one (#701) of three Residents reviewed for discharge rights and planning. Findings include: Review of documentation revealed three separate intakes with allegations pertaining to the facility refusing to readmit Resident #701 back to the facility after being in the hospital. Per the intake information, Resident #701 had a legal Guardian, was a long-term Resident of the facility, and was not provided with a bed-hold policy and/or eviction notice prior to being transferred to the hospital. An interview was completed with Resident #701's Guardian Representative Witness A on 8/12/25 at 10:38 AM. Witness A was queried regarding Resident #701's transfer to the hospital on 7/22/25 and revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00153289 and MI00153294. Based on interview and record review, the facility failed to provide supervision for three residents (R5, R6, R7) of three residents reviewed for supervision, resulting in multiple resident to resident altercations. Findings include: Resident #5: R5 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include Huntington's disease, adjustment disorder with anxiety, cognitive communication deficit and schizoaffective disorder, bipolar type. R5 has a brief interview for mental status (BIMS) score of 8, indicating mild cognitive impairment. Resident #6: R6 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include alcoholic cirrhosis of liver with ascites, adjustment disorder with depressed mood, chronic diastolic heart failure and pulmonary hypertension. R6 has a BIMS of 0, indicating severe cognitive impairment. Resident #7: R7 is [AGE] years old and admitted to the facility on [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00149971. Based on observation, interview and record review, the facility failed to address hospital discharge recommendations for blood glucose monitoring and insulin administration and follow parameters for insulin administration for two residents (Residents #1 and Resident #3) of three residents reviewed for glucose monitoring. Findings include: Resident #1: A review of Resident #1's medical record revealed an admission into the facility on [DATE] and re-admission on [DATE] with diagnoses that included end stage renal disease, dependence on renal dialysis, and type 2 diabetes mellitus with ketoacidosis. A review of the Minimum Data Set assessment revealed a Brief Interview of Mental Status score of 11/15 that indicated moderate cognitive impairment. The Resident went out of the facility for dialysis treatments. On 3/27/25 at 1:01 PM, an observation was made of Resident #1 dressed and sitting on the side of the bed with their lunch tray on the overbed table. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00151298. Based on interview and record review the facility failed to update care plans and implement interventions to prevent falls for one resident (Resident #2) of three residents reviewed for incidents and accidents, resulting in repeated falls. Findings include: Resident #2 (R2): R2 is [AGE] years old and was initially admitted to the facility on [DATE] with diagnoses that include above the knee amputation on the right leg, dementia, anemia and chronic obstructive pulmonary disease. R2 has a brief interview for mental status (BIMS) score of 5, indicating severe cognitive impairment. On 3/28/2025, a review of falls was completed for R2, it was revealed that R2 had sustained multiple falls in the facility. -On 1/5/25 at 04:03 AM, R2 was observed lying on his left side on the floor beside his bed. The fall was unwitnessed, and the care plan intervention was to perform a three-day sleep study. Results of the sleep study were unable to be located in the electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-31 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to maintain sanitary conditions in the kitchen, resulting in an increased potential for cross contamination of food, foodborne illness and improper kitchen sanitization, potentially affecting all residents who consume meals from the kitchen. Findings Include: On 1/29/2025 at approximately 10:00 AM, a tour of the kitchen was started with Assistant Administrator Q and concluded with Dietary Manager AA upon entering the kitchen, dietary staff were actively cleaning out the walk-in cooler. The following expired and/or unsanitary conditions were observed during the tour: Walk-in Cooler: -Floors had spills in different areas of what appeared to milk, and the floor was sticky in some areas. -There were miscellaneous items strewn across the floors such as lids and onion peelings. -18 cups of orange juice inside an extended white tray- some of the juices lids were off and there was spilled juice in the bottom of the tray. It was dated 1/26/25. -1 gallon of jalapenos with expiration date of 1/21/25 -Both fan covers in the walk-in cooler…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-31 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00149049. Based on observation, interview and record review, the facility failed to ensure that residents' rights/dignity was maintained for Resident #'s 6, 38, 60, 81, 82, 94, 97 and 127, of a sample of 26 reviewed for residents' rights, dignity and ADL (activities of daily living) care, and two residents in room [ROOM NUMBER], resulting in long call light wait times, Resident complaints of food served at an unpalatable temperature, menu not followed, lack of assistance with dressing, lack of ADL care, long and jagged fingernails, complaints of staff rudeness with Resident interaction and the potential of unmet care needs, weight loss and dissatisfaction with care, services and meals. Findings include: Resident #6: A review of Resident #6's medical record revealed an admission into the facility on 4/25/13 and recent admission on [DATE] with diagnoses that included end stage renal disease, dependence on renal dialysis, acquired absence of right leg below knee, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-31 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that two Residents (#21, #83) received consistent pre and post dialysis weights, and failed to ensure that two Residents (#22, #107) received medications post dialysis when the residents returned to the facility from dialysis, resulting in the potential for decline in condition, lack of medication therapy, and prolonged health issues. Findings include: Record review of the facility 'Hemodialysis' policy dated 9/26/2023 revealed residents receiving hemodialysis will be assessed pre and post treatment and receive necessary interventions Record review of the facility 'Medication Administration' policy dated 10/17/2023 revealed resident medications are administered in an accurate, safe, timely and sanitary manner. Procedure: (6.) Administer medications within 60 minutes of the scheduled time. Unless otherwise specified by the physician, routine medications are administered according to the established medication administration schedule…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-31 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that pharmacist medication regime reviews (MRR) were reviewed, acted upon and addressed in the residents' clinical record for five (#27, 40, 42, 86, 102) of five residents reviewed for MRR. resulting in medications not being adjusted with physician response to accept or decline the pharmacy recommendations. Findings Include: Resident #27 On 1/29/2025 at approximately 2:15 PM, a review was conducted of Resident #27's medical record and it indicated the resident admitted to the facility on [DATE] with diagnoses that included Alzheimer's, Adjustment Disorder, Delusional Disorder, Dementia, Adjustment Disorder and Major Depressive Disorder. On 1/30/2025 at approximately 4:00 PM, a review was conducted of Resident #27's monthly pharmacy recommendations from May 2025 to December 2024. The pharmacist noted an irregularity on 9/24/2024 but the specifics were not in the resident medical record. On 1/31/2025 at 10:13 AM, an interview was conducted with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-31 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that medications were appropriately stored in 3 of 3 Medication carts, and an unlocked treatment cart, resulting in a opened and unsecured treatment cart, opened and undated medications, lack of appropriate storage with loose tablets noted in carts, of temperature sensitive medications with irregular refrigerator temperature monitoring, and the potential for residents to receive medications with altered efficiency and potency. Findings include: Record review of the facility provided 'Medication Storage Guidance' form dated 2024, revealed that multi-dose vials for injection are dated when opened and discard unused portion after 28 days or in accordance with manufacture's recommendations . Record review of the facility 'Vaccine Storage Temperature Log' form dated January 2025 revealed instructions: Place a check in the box that corresponds with the temperature (rows), day of the month, and am or pm (columns) for your temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Infection Prevention and Control standards of practice were followed for 1). Safe handling of ice and 2). Proper storage of personal items to prevent contamination, resulting in the potential for spread of infection, which could cause serious illness. Findings Include: FACILITY Infection Control On 1/31/2025 at 1:10 PM an Activity Aide entered the facility elevator carrying 2 large basins stacked on top of each other; each basin was filled with ice. Neither basin was covered, and the ice was open to the air with the aide's body leaning against the basins. The aide was asked what was in the basins and she stated, It's ice for daquiris. The aide exited the elevator and walked in to the resident activity area. On 1/31/2025 at 1:20 PM, Infection Prevention and Control/IPC Nurse A was interviewed related to the observation of an activity aide entering the elevator with 2 large uncovered basins each filled with ice. The IPC Nurse A said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00149049. Based on observation, interview, and record review the facility failed to provide a clean, comfortable and home like environment to ensure that resident rooms were clean, uncluttered, and in good repair for 3 Resident's #30, #39, #115 including two resident rooms (103 and 119) , resulting in an unclean physical environment. FACILITY Environment: On 1/29/2025 at 10:48 AM, room [ROOM NUMBER]'s bathroom was observed to be very soiled. The white toilet seat had many smears of brown dirt on it and the floor was covered in discolored brown stains near the toilet. Resident #39 was asked if he used his bathroom and he said he did; he said he tried to provide his own care, as much as he could. A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #39 was admitted to the facility on [DATE] with a tracheostomy, a feeding tube, heart disease, COPD, anxiety, depression, GERD, arthritis and venous insufficiency. The MDS assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to review and revise care plans for 2 Residents (#39, #64) of 3 residents reviewed, including Resident #39 with a swallowing deficit, and Resident #64 who had weight loss and a change in condition, resulting in the likelihood for missed interventions in treatment and unmet needs. Finding include: Record review of the facility 'Care Planning' policy dated 6/24/2021 revealed every resident in the facility will have a person-centered Plan of Care developed and implemented that is consistent with the resident rights, based on the comprehensive assessment that includes measurable objectives and time frames to meet a residents medical, nursing, and mental and psychosocial needs identified in the comprehensive assessments and prepared by an interdisciplinary team who includes but not limited to; attending physician, a registered nurse who is responsible for the resident, a nurse aide, a member of food/nutrition services, the resident or resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to 1. Ensure care was provided for a resident with a Life Vest Resident #115, and 2. Ensure wound care was ordered and completed timely for Resident #383 of two residents reviewed for standards of practice. Findings Include: Resident #383: 01/30/25 around 12:15 PM, Resident #383 was observed in the dining area with other residents enjoying his lunch. A bandage was observed spanding the length of his left forearm that was dated 1/27- at 2130 with the initials SS. When the resident was queried on what happened to his arm, he stated it occurred while he was jumping a fence. Review was completed of this TAR (Treatment Administration Record) and there were no current orders specifically for his left arm. The order that was initiated for his left rear forearm was discontinued on 1/27/2025. Furthermore, there was no wound care treatment documented on TAR as completed for this resident on 1/27/2025. On 1/30/2025 at approximately 1:00 PM, Nurse N was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent a facility-acquired pressure ulcer/skin injury for one resident (Resident #64) of 5 residents reviewed for pressure/skin issues, resulting in Resident #64 developing two new facility-acquired pressure ulcers/skin injuries as a result of poor nutritional intake including a low protein diet and and also resulting in weight loss while residing in the facility. Findings include: Record review of facility 'Skin Management' policy, dated 9/19/2024, revealed it is the policy of the facility should identify and implement interventions to prevent development of pressure ulcers. Practice guidelines: (10.) A nutritional evaluation: a registered Dietitian will evaluate all residents identified with skin impairment for nutritional status in a timely manner. Review laboratory results pertinent to wound healing. (12.) If a new area of skin impairment is identified, notify the resident . Resident #64: In an interview on 01/29/25 at 11:24 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00149049. Based on observation, interview and record review, the facility failed to implement a restorative therapy program and develop a plan of care for restorative therapy for one Resident #97 of one reviewed for rehab and restorative therapy, resulting in the potential for functional decline, reduction in range of motion, diminished mobility and decreased independence. Findings include: Resident #97: A review of Resident #97's medical record revealed an admission into the facility on 9/26/24 with diagnoses that included anxiety disorder, depression, lymphedema, and open wound of lower leg. A review of the MDS, dated [DATE], revealed the Resident had intact cognition and needed substantial/maximal assistance with shower/bathing, was dependent with toileting hygiene, lower body dressing and putting on/off footwear, needed partial/moderate assistance with personal hygiene and transfers. On 1/30/25 at 9:32 AM, an interview was conducted with Resident #97 who was lying in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prevent weight loss for 1 resident (Resident #64) of 7 residents reviewed for nutrition, resulting in Resident #64 having a 5.6% weight loss, low protein diet with development of pressure ulcers. Findings include: Record review of the facility 'Nutritional Services Documentation' policy dated 9/19/2024 revealed that at least once a month and additionally as needed, the Nutrition Professional shall document in the dietary progress notes or appropriate assessment form the current nutritional status of residents with the following criteria: (e.) Stage 2 or higher-pressure injuries. Record review of the facility 'Weight Management' dated 9/22/2023 revealed residents will be monitored for significant weight changes on a regular basis. Residents are expected to maintain acceptable parameters of nutritional status, such as usual body weight and protein levels . The dietary manager and/or dietitian will calculate the monthly and weekly significant weight changes (5% in one month, 7.5% in three months, and 10% in six…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure oxygen was provided as ordered for one resident (Resident #79) of 3 residents reviewed for respiratory care, resulting in the potential for inappropriate treatment with potential for adverse reactions . Findings include: Resident #79: A review of Resident #79's medical record revealed an admission into the facility on 2/26/24 with diagnoses that included dementia, diabetes, heart failure, pulmonary hypertension and chronic obstructive pulmonary disease (COPD). A review of the Resident's Minimum Data Set assessment revealed the Resident had severely impaired cognition and needed partial/moderate assistance with bathing, dressing, personal hygiene, sit to stand and bed to chair transfers. A review of Resident #79's orders revealed an order dated 1/22/25 for oxygen 2L (liters) to maintain oxygen saturation above 90% r/t (related to) COPD. A review of the Resident's care plan revealed a focus for .a potential for difficulty breathing and risk for respiratory complications . dated 2/27/24 with an intervention…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure suicide precautions were ordered, for one Resident #32 of one resident reviewed for mood and behavior, resulting in the potential for a lack of continuity of care and an adverse outcome for Resident #32. Findings Include: Resident #32: Behavioral-Emotional On 1/29/2025 at 10:34 AM, Resident #32 was observed lying in bed. When asked where her call light was, she said the staff took it and gave her a bell to ring. A small bell was observed on the bedside table. When asked why they gave her the bell, she said she didn't know. On 1/29/2025 at 10:39 AM, Nurse Aide L was asked why Resident #32 did not have a call light and she said the resident was on suicide watch as of that morning 1/29/2025. She said a nurse took her call light so she did not have any long cords to hurt herself and gave her a bell. She said she didn't know any more than that. On 1/29/2025 at 10:45 AM, Nurse K was interviewed about Resident #32 being on suicide watch.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure informed consent was obtained prior to administration of psychotropic medications for three (#27, #90 and #102) of five residents reviewed for unnecessary medications. Findings Include: Resident #27 On 1/29/2025 at approximately 2:15 AM, a review was conducted of Resident #27's medical record and it indicated the resident admitted to the facility on [DATE] with diagnoses that included Alzheimer's, Adjustment Disorder, Delusional Disorder, Dementia, Adjustment Disorder and Major Depressive Disorder. Further review yielded the following: Physician's Orders: Risperidone Tablet 0.25 MG (milligram)- give one table by month two times a day for psychotic disorder with delusion due to known psychological. Ordered on 10/17/2024. On 1/30/2025 at 2:50 PM, Social Work Director E was asked about their process regarding psychotropic medication consents. It was explained they only complete consents for antipsychotic medications. Review was completed of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow standards of practice and physician orders of parameters for blood pressure (BP) and heart rate (HR) when administering medication to one resident (Resident #22), of six residents reviewed for medication regimen review, resulting in the potential for adverse medication reactions, bradycardia (low heart rate), and re-hospitalization. Findings include: Resident #22: A review Resident #22's medical record revealed an admission into the facility on 8/16/18 and readmission on [DATE] with diagnoses that included chronic kidney disease with dependence on renal dialysis, dementia, bradycardia, seizure disorder or epilepsy, and hypertensive chronic kidney disease. A review of the Minimum Data Set assessment dated [DATE] revealed the Resident had severely impaired cognition and needed substantial/maximal assistance with eating, toileting hygiene, bathing, dressing, roll left and right, sit to lying, lying to sitting. A review of Resident #22's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure timely dental services were provided and communicate with dental services regarding the need for dental x-rays for one resident (Resident #97), of one resident reviewed for dental services, resulting in a broken tooth not repaired/extracted, pain, infection and the Resident's lack of knowledge of the plan of care. Findings include: Resident #97: A review of Resident #97's medical record revealed an admission into the facility on 9/26/24 with diagnoses that included anxiety disorder, depression, lymphedema, and open wound of lower leg. A review of the MDS, dated [DATE], revealed the Resident had intact cognition and needed substantial/maximal assistance with shower/bathing, was dependent with toileting hygiene, lower body dressing and putting on/off footwear, needed partial/moderate assistance with personal hygiene and transfers. On 1/30/25 at 9:32 AM, an interview was conducted with Resident #97 who was observed to be in bed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure adaptive equipment was provided for meals and hydration for one resident (Resident #14), of one resident reviewed for adaptive equipment during meals, resulting in frustration with attempting to feed self, spilling water from Styrofoam cup and the potential for weight loss and dehydration. Findings include: Resident #14: A review of Resident #14's medical record revealed an admission into the facility on 6/8/23 and re-admission on [DATE] with diagnoses that included depression, contractures of right and left lower legs, aphasia, dysphagia, muscle weakness, adult failure to thrive, and need for assistance with personal care. A review of the Minimum Data Set assessment dated [DATE], revealed the Resident had moderately impaired cognition and needed set-up or clean-up assistance with eating and was dependent on staff for oral hygiene, toileting hygiene, bathing, dressing, personal hygiene and mobility and transfers. On 1/30/25 at 9:08…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-07 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1.) ensure assistance with obtaining an appointment to fix broken eye glasses for Resident #3; 2.) ensure call lights were accessible for Residents #2, 25, 48, 70, 72, 80, 97, 107, 117, and 118; and 3.) ensure menus met resident preferences for Resident #73 and a Confidential group of Residents, resulting in impaired vision, frustration, unmet care needs, and unpalatable food. Findings include: Initial Tour of the Covid-19 Unit Resident #25 On 1/30/24 at 2:04 PM, an initial tour of the Covid-19 unit was conducted. Resident #25 was in bed, answered questions and engaged in conversation. An observation was made of the call light on the floor and the cord was not positioned on the bed. The call light was not in reach for the Resident. An observation was made of Resident #25's roommate (Resident #118) without the call light in reach and the door closed. The Resident was asked about his call light. The Resident stated, I would use it if it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-07 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake MI00138079. Based on observation, interview and record review, the facility failed to ensure linens were sufficiently available and in good condition for Residents #40, 75, 117 and 375, of 13 reviewed for safe, clean and homelike environment, resulting in a potential for contamination and illness, embarrassment and dissatisfaction with their living conditions. This deficient practice had the potential to affect Residents residing in the facility with a census of 115. Findings include: Resident #75 01/29/24 02:45 PM, an observation was made of Resident #75 lying in bed on his back. The Resident's head of the bed was elevated with two pillows beneath his head. The Resident was interviewed, answered questions and engaged in conversation. The Resident indicated that he had multiple wounds on his buttock and had a wound vac and that he did not have use of his legs. An observation was made of another pillow on a chair in the Resident's room that was ripped in multiple places of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-07 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise care plans with resident changes, to ensure interventions necessary for care and services were provided for 3 residents (#'s 23, 67, 95) of 34 reviewed, resulting in the potential for unmet care needs. Findings Include. Resident #23 Accidents A review of the Face sheet and Minimum Data Set (MDS) assessment indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: History of a stroke, with left side weakness, hypertension, history of seizures, diabetes, depression, dementia, end stage kidney disease, received dialysis, difficulty talking, feeding tube, and difficulty swallowing. The MDS assessment dated [DATE] indicated the resident had severe cognitive loss with a Brief Interview for Mental Status (BIMS) score of 2/15 and the resident needed total assistance with care. During a tour of the facility on 1/29/2024 at 2:18 PM, Resident #23 was observed lying in bed; it was a low bed, with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-07 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00134673, MI00134692, MI00136760, and MI00133158. Based on observation, interview and record review, the facility failed to provide activities of daily living (ADL) care for Residents dependent on assistance from staff to provide care for Residents # 3, 23, 25, 36, 59, 67, 95, and 375 of 14 reviewed for ADL care, resulting in a lack of bathing, nail care, shaving, hair care and dressing, with the potential for body odor, infection, embarrassment, and lack of self-esteem. Findings include: Resident #25 A review of Resident #25's medical record revealed an admission into the facility on 6/29/16 with readmission on [DATE] with diagnoses that included multiple sclerosis, depression, anxiety, diabetes, chronic pain syndrome, and polyarthritis. A review of the Minimum Data Set assessment for Resident #25 revealed a Brief Interview of Mental Status (BIMS) score of 14/15 that indicated intact cognition and the Resident needed substantial/maximal assistance with toileting hygiene, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to 1.) properly dispose of expired medication and medical supplies; 2.) properly label medication containers; 3.) sign out narcotic medication timely; and 4.) properly secure medication carts for four of five medication and treatments carts and 3 of 3 medication rooms reviewed for medication storage and labeling, resulting in the potential for administration of expired medications with decreased efficacy, medical procedures and treatments performed with expired medical equipment/treatments and medication diversion. Findings include: On 2/1/24 at 9:26 AM, a review of the 3 South medication room with Unit Manager, Nurse B was conducted. A bottle of Bisacodyl tablets were expired on 1/2024. A container of urinalysis reagent strips was opened with a date labeled 6/28/23. The container of urinalysis reagent strips revealed to be used within 90 days of being opened. Nurse B removed the container of urinalysis reagent strips and the Bisacodyl medication. The 3 South treatment cart was reviewed with Unit Manager, Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to serve, store, and prepare food under sanitary conditions in the facility kitchen, resulting in the increased potential for foodborne illness. This deficient practice had the potential to affect all residents who ate meals prepared by the facility out of a census of 115 residents residing in the facility. Findings include: An initial tour observation of the kitchen was conducted with the Dietary Manager (DM M) and the Assistant Administrator (Staff T) on 1/29/2024 at 12:30 PM. While the kitchen staff were preparing the lunch trays for the residents, the following items were observed: During tray line at approximately 12:42 PM, the DM M was asked to take the temperature of the food in the tray line. After a couple of food temperatures were checked, DM M was asked to refrain from checking the food temperature because DM M was observed checking the food temperature with her bare hands and not putting disposable gloves on. Staff T was present and observed that DM M did not wear gloves during the food temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00133396. Based on observation, interview and record review, the facility failed to follow evidence-based practices for Infection Control, including Transmission Based Precautions to prevent the spread of the Covid-19 virus. The failure to maintain infection control practices resulted in a likelihood for a serious adverse outcome including the spread of infectious illness. Findings Include: FACILITY Infection Control CDC: Centers for Disease Control and Prevention: Isolation and Precautions for People with Covid-19, updated May 11, 2023, If you have COVID-19, you can spread the virus to others. There are precautions you can take to prevent spreading it to others: isolation, masking and avoiding contact with people who are at high risk of getting very sick. Isolation is used to separate people with confirmed or suspected COVID-19 from those without COVID-19 . On 1/30/2024 at 2:32 PM, a Confidential Group of residents voiced concerns about rooms designated for Covid-19 positive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake MI00138079. Based on observation, interview and record review, the facility failed to ensure dignified treatment during dining and ensure the provision of Resident rights for two Residents (#71 and 228), of a sample of 24, resulting in potential feelings of embarrassment, decreased self-worth, lack of knowledge of Resident rights and to act upon deprivation of rights. Findings include: Dining Observation On 2/1/24 at 9:05 AM, an observation was made of Resident #71 seated in a wheelchair in the hallway across from the Nurses' Station. There were other Residents seated in wheelchairs up against the wall with Resident #71. Resident #71 had a meal tray on a table that was infront of the Resident. An observation was made of a CNA (certified nursing assistant) standing in front of the table to the right side of the Resident and feeding the Resident the food. The CNA was not seated next to the Resident but stood and gave the Resident multiple spoonfulls of food. The observation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-07 · tag F0563 — failed to protect the right to visitors — isolatedHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00133967, MI00135210 and MI00140848. Based on the interview and record review, the facility failed to allow the resident's family to visit the facility regularly per resident legal representative's preference for one resident (Resident #43) of two sampled residents reviewed for visitation rights in a total of 24 sampled residents resulting in feelings of sadness, loneliness, isolation from a relative and lack of socialization. Findings include: Resident #43 (R43): A review of Resident #43 (R43) record revealed that R43 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with the following diagnoses of Hemiplegia, Hemiparesis following unspecified Cerebrovascular Disease affecting the right dominant side, Adjustment Disorder, Major Depression, and Eczema, in addition to other diagnoses. R43 was nonverbal and had a legal representative living outside the state. R43's Brief Interview for Mental Status (BIMS) score dated 12/16/2023 was 2 out of 15.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00134673. Based on interview and record review, the facility failed to implement and operationalize timely assessment, care, and transfer following a change in condition for one resident (Resident #76) of one resident reviewed resulting in a delay in transfer and care following feeding tube dislodgment, delayed provision of nutrition/hydration, and medications, untreated pain, and the likelihood for gastrostomy (surgically created opening in the abdominal wall to the stomach for the introduction of nutrition- commonly called a PEG or G-tube) malfunction. Findings include: Resident #76: On 1/30/24 at 12:07 PM, Resident #76 was observed sitting in a geri-chair (reclining, high back wheeled chair used for positioning) in their room. When spoke to, Resident #76 made eye contact and stated, To much pressure on my stomach. When asked questions, Resident #76 did not provide meaningful responses. Record review revealed Resident #76 was most recently admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure interventions were enacted to prevent a fall and assess the resident post fall for neurological changes for one Resident (#30), of five reviewed for accident hazards/falls, resulting in Resident #30 having a multiple falls, hospitalization, dislocation and fracture to the left arm, pain, decreased mobility and the lack of assessment of potential change in mental status to go undetected and untreated. Findings include: A review of Resident #30's medical record revealed an admission into the facility on [DATE] and readmission on [DATE] with diagnoses that included Alzheimer's disease, anxiety, delusional disorders, difficulty in walking, weakness, and need for assistance with personal care. A review of the Minimum Data Set assessment dated [DATE], revealed a Brief Interview of Mental Status score of 3/15 that indicated severely impaired cognition and the Resident needed partial/moderate assistance with lying to sitting on side of bed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to properly label the enteral nutritional solution (nutrition provided by means of surgically placed percutaneous endoscopic gastrostomy tube-PEG tube) and infusion tubing set for one Residents (#118), of three reviewed for tube feeding, resulting in the potential for food borne illness from ingesting contaminated enteral feeding solution. Findings include: A review of Resident #118's medical record revealed an admission into the facility on [DATE] with diagnoses that included osteomyelitis of right ankle and foot, anxiety disorder, stroke, muscle weakness, dysphagia, aphasia, and need for assistance with personal care. Further review of the medical record revealed the Resident had a PEG tube and received enteral feedings of Jevity at 90 ml (milliliters) per hour for 16 hours or until 1440 ml infused. On 1/30/24 at 2:04 PM, an initial tour of the Covid-19 unit was conducted. During the initial tour, Resident #117 was observed in bed with eyes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-02-07 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to post an accurate documentation of the total number and the actual hours worked by licensed and unlicensed nursing staff directly responsible for resident care per shift resulting in the potential for required information not accurately reported to the facility residents, family and the public. Findings include: The State Operation Manual (SOM) reflected, The facility must post, the total number and the actual hours work by licensed and unlicensed nursing staff directly responsible for resident care per shift ., to include, Registered Nurses .Licensed Practical Nuurses . and Certified Nurse Aides. The SOM reflected that the facility must, Ensure staffing information was posted in a prominent place readily accessible to the residents and visitors . An interview with the staffing coordinator (Staff Z) was conducted on 02/01/24 at 3:39 PM. The Daily Nursing Staffing Sheet entitled: Report of Nursing Staff Directly Responsible for Patient Care, dated January 1, 2024 to January 31, 2024, was reviewed. When queried about the 8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$119,506 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $119,506 — penalty dated 2024-02-07
- Medicare payment denial — starting 2024-03-15 for 57 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.8 | -1.8 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 4 of 5 | 3.2 | +0.8 vs chain |
| Quality measures | 1 of 5 | 4.0 | -3.0 vs chain |
The other 80 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 80; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| KHAN, ANIS | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2002 |
| QAZI, MOHAMMAD | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2002 |
| CIENA HEALTHCARE MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2002 |
| CHERRY, MELVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/31/2025 |
| FRANKLIN ALEXANDER, DANA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/12/2018 |
| MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 | Organization | ADP OF THE SNF | since 08/01/2002 |
CMS files one row per role, so the 13 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.6M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235343. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.