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The Laurels of Galesburg

1080 N 35th Street, Galesburg, MI 49053 · For profit - Corporation · 93 certified beds · (269) 665-7043 Medicare & Medicaid certified

Call the home — (269) 665-7043 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2024Behavioral-health or dementia-care citations — no harm found (F0740, F0741, F0744, F0758)5 actual-harm citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$145,115 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 5 actual-harm citations
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (67) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $145,115 in federal fines (most recent 2025-09-10)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
10310 Miller Dr · (269) 286-7150 · Call to confirm hours
Pharmacy
10310 Miller Dr · (269) 665-9727 · Call to confirm hours
Grocery
54 W Michigan Ave · (269) 665-7235 · Call to confirm hours
Park
120 Division · (269) 665-7000 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.2%10.8%15.4%better
Long-stay residents who lose too much weight5.3%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection1.0%1.5%2.0%better
Long-stay residents with depressive symptoms0.0%4.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained1.0%0.1%0.1%worse
Long-stay residents with falls causing major injury6.2%3.0%3.3%worse
Long-stay residents whose ability to walk worsened15.5%12.0%16.1%typical
Long-stay residents on antianxiety or hypnotic medication22.1%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine95.9%95.0%95.3%typical
Long-stay residents with pressure ulcers3.6%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control23.0%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table24.5%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.6%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine87.6%79.5%79.4%better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 37 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.6%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
0.22U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.6%CMS range 32.3–61.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 6.4–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 4.4–15.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.64
RN hours/ resident / day
0.78
LPN hours/ resident / day
2.12
Aide hours/ resident / day
3.54
Total nurse hours/ resident / day
0.31
RN hoursweekends
38.1%
Total nursing turnover
46.2%
RN turnover

How full it usually is: this home is certified for 93 beds and averages 84.4 residents a day — about 91% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.54 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.66 on weekdays — 12% thinner on weekends. RN hours go from 0.77 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-09-10)
15
at the previous standard inspection (2024-09-19)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

67 citations, most serious first. The 17 most serious are shown; the remaining 50 are one tap away and print in full.

  • Immediate jeopardy · J2026-07-01 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 3052819.Based on interview and record review the facility failed to initiate cardiopulmonary resuscitation (CPR) and emergency medical services (EMS) for in 1 of 4 residents (R100) reviewed for acute change of condition, resulting in an Immediate Jeopardy, when on [DATE] R100 who was a full code, was found unresponsive and facility staff did not active EMS or initiate CPR. R100 subsequently was pronounce dead on [DATE] at 6:00am. Findings include:The facility failed to initiate CPR and EMS response for R100 who was a full code when found unresponsive on [DATE] at 5:50 AM. R100 was last seen on [DATE] at 4:45 AM when a breathing treatment was started and left during treatment. R100 was then not checked on again until 5:50 AM when she was found unresponsive and staff did not initiate CPR or EMS.The Immediate Jeopardy began on [DATE] when the facility failed to initiate CPR and call EMS on a resident with Full Code status. The Nursing Home Administrator was notified of the Immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2025-09-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide adequate supervision and implement interventions to prevent falls for 1 resident (Resident #7) of 6 residents, resulting in a fall, pain, and impaired functional ability due to amputation of right long finger and injury to right ring fingers. Findings include: Resident #7: Review of an admission Record revealed Resident #7 was a male with pertinent diagnoses which included dementia, history of falling, anxiety, adjustment disorder, hallucinations, legal blindness, hearing loss right ear, and restless leg syndrome (irresistible urge to move the legs). Review of current Care Plan for Resident #7, revised on 7/10/2018, revealed the focus, .(Resident #7) is at risk for fall related injury and falls R/T (related to): impaired gait, impaired mobility, muscle weakness, impaired vision and impaired hearing, resident has hallucinations. with the intervention .Anti roll backs to w/c (wheelchair) Initiated: 08/25/2022.Therapy to eval for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · G2025-01-28 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00149391 Based on interview and record review the facility failed to ensure that residents were free from significant medication errors in 1 (Resident #100) of 2 residents reviewed for medication errors resulting in Resident #100 being transferred to an acute care hospital emergency room for treatment and admission to a medical intensive care unit. Findings include: Resident #100 Review of an admission Record revealed Resident #100 had pertinent diagnoses which included: Cerebral infarction (Stroke), dysphagia (difficulty swallowing), acute respiratory failure with hypoxia (significantly difficult breathing, hypoxia- decreased oxygen in the body's blood) and pneumonitis due to inhalation of food and vomit (infection in the lungs related to inhaling food or vomit). Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 1/5/2025 revealed a Brief Interview for Mental Status (BIMS) score of 4/15 which indicated Resident #100 was severely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation contains 2 Deficiency Practice Statements, DPS #1 and #2. This citation pertains to intake number MI00142844 DPS#1 Based on interviews, and record review, the facility failed to protect the resident's right to be free from resident to resident verbal and physical abuse for 1 (Resident #100) of 4 Residents reviewed for abuse, resulting in Resident #100 experiencing fear, increased agitation, and requiring inpatient psychiatric hospitalization. Findings include: Review of an admission Record with a reference date of 11/24/23 revealed Resident #100 was admitted to the facility with pertinent diagnoses that included: anxiety disorder, repeated falls, altered mental status, major depressive disorder. Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 11/30/23 revealed a Brief Interview for Mental Status (BIMS) score of 1/15 which indicated Resident #100 was severely cognitively impaired. Review of a Care Plan for Resident # 100, with a reference date of 12/11/23, revealed a focus/goal/interventions of: (Resident #100) has the potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00142844 Based on interview and record review the facility failed to initiate appropriate treatment measures for 1(Resident #100) of 4 residents reviewed for quality of care, resulting in a Resident #100 experiencing increased pain, developing an ankle abscess, sepsis, and requiring hospitalization. Findings include: Review of a facility policy titled Notification of Change with a reference date of 2/14/124 revealed: The facility must inform .the resident's practitioner when there is change in status .a change in status would include .a need to alter treatment .or to commence a new form of treatment . Review of an admission Record with a reference date of 11/24/23 revealed Resident #100 was admitted to the facility with pertinent diagnoses that included: anxiety disorder, repeated falls, altered mental status, pain, and major depressive disorder. Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 11/30/23 revealed a Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This intake pertains to intakes: MI00141760 & MI00141787. Based on interview and record review, the facility failed to safely utilize hoyer transfer lifts to ensure safety in 1 of 1 resident (Resident #101) reviewed for accidents and hazards, resulting in a leg fracture for Resident #101. Findings include: Review of an admission Record revealed Resident #101, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: end stage renal/kidney disease, renal/kidney osteodystrophy (complication of chronic kidney disease that may weakens your bones). Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 1/4/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #101 was cognitively intact. In an interview on 1/18/24 at 8:55 AM., Confidential Informant (CI) R) reported (Resident #101) was transferred by staff a few weeks ago with a hoyer lift (a lift which has a cloth mesh sling which wraps around a resident,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-07-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to 1.) provide adequate supervision to prevent falls with injury in 1 of 6 residents (Residents #63) and 2.) ensure safe transport of residents in a wheelchair with foot pedals in place in 2 of 9 residents (Resident #3 and #42) reviewed for accidents resulting in the potential of injury to residents. Findings include: Resident #63 Review of an admission Record revealed Resident #63, a female, with pertinent diagnoses which included dementia. Review of a Minimum Data Set (MDS) assessment for Resident #63, with a reference date of 5/6/23 revealed a Brief Interview for Mental Status (BIMS) score of 3/15 which indicated Resident #63 had severe cognitive impairment. A review of care plan record on 7/25/23 indicated that Resident #63's needs included . is at risk for falls related to injury and falls . date initiated 1/31/23 . Resident #63's goals include, will be free from injury related to falls Date initiated 1/31/23 . Resident #63's interventions include administer meds as ordered initiated 5/23/23 . anticipate and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-07-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 3052819.Based on interview and record review, the facility failed to monitor a nebulizer (medicated breathing treatment) treatment and ensure supplemental oxygen was continuously supplied to one resident (R100) of one resident reviewed for respiratory treatment and continuous oxygen use, resulting in decreased consciousness. Findings include:According to R100's admission Record the resident was admitted to the facility on [DATE].Review of R100's medical records diagnoses included acute and chronic respiratory failure with hypoxia (lack of oxygen to body tissue and organs) and hypercapnia (excessive amount of carbon dioxide) and COPD (chronic obstructive pulmonary disease). Review of R100's Order Summary, dated [DATE], included:- Ipratropium-Albuterol Inhalation Solution 0.5-25 (3) mg/ml.3ml inhale orally every 4 hours for COPD (administered by a nebulizer machine). - 02 Saturation monitoring four times a day for oxygen monitoring- BiPAP (Bilevel Positive Airway Pressure, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-03-31 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #2792486Based on interview and record review, the facility failed to ensure facility staff implement the facility abuse policy and procedure for 3 residents (Resident #112, Resident #104, and Resident #102) of 9 residents reviewed for abuse, resulting in incidents of potential abuse not being reported to the abuse coordinator immediately. Findings include:Resident #112Review of an admission Record revealed Resident #112 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: insomnia (a sleep disorder characterized by persistent difficulty falling asleep) and vascular dementia (decline in thinking skills caused by conditions that block or reduce blood flow to the brain, robbing brain cells of oxygen).Review of a Minimum Data Set (MDS) assessment for Resident#112 with a reference date of 1/30/26, revealed a Brief Interview for Mental Status (BIMS) assessment score of 12/15, which indicated the resident was moderately cognitively impaired.Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-31 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2792486,2735355 and #2793260.Based on interview, and record review, the facility failed to report allegations involving potential abuse, neglect, or mistreatment to the State Agency timely and accurately in 3 (Resident #107, #112, and #100) of 6 residents reviewed for reporting, including an alleged incident of mistreatment when Resident #107 was hit with a medication cart causing a fall with major injury, allegations of abuse (Resident #100 and Resident #112), resulting in the potential delay in actions to maintain the safety of facility residents and for allegations of abuse to not be reported timely and accurately. Findings include:Resident #107 Review of an admission Record revealed Resident #107 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified dementia (progressive disease that causes loss of cognitive abilities), moderate, with anxiety (persistent feelings of apprehension, dread and nervousness). Review of a Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-31 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2735355Based on interview and record review, the facility failed to identify and thoroughly investigate situations involving potential abuse for 2 residents (Resident #107 and Resident #112) of 9 residents reviewed for abuse, resulting in the potential for ongoing abuse due to an incomplete investigation.Findings include:Resident #107Review of an admission Record revealed Resident #107 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified dementia (progressive disease that causes loss of cognitive abilities), moderate, with anxiety (persistent feelings of apprehension, dread and nervousness).Review of a Minimum Data Set (MDS) assessment for Resident #107 with a reference date of 11/17/25, revealed Section GG of the MDS revealed Resident #107 was independent (completed activity by themselves with a device) for walking.Review of a Care Plan for Resident #107 with a reference date of 11/11/25 revealed the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide timely incontinence care in 1 of 4 residents (Resident #100) reviewed for dignity and timely response to resident needs, resulting in frustration and the potential for impaired dignity, infection, falls, and skin breakdown.Findings include:Resident #100Review of an admission Record revealed Resident #100 was a female, with pertinent diagnoses which included heart failure, insomnia, post-traumatic stress disorder, bipolar disorder, dementia, anxiety, obstructive lung disease, arthritis, a history of falls, and hearing loss.Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 2/9/26, revealed a Brief Interview for Mental Status (BIMS) score of 5, out of a total possible score of 15, indicating she had severe cognitive impairment. Noted Resident #100 was frequently incontinent of urine and always incontinent of bowel.Review of a current Care Plan for Resident #100 revealed the need .risk for fall related injury and falls . revised 1/15/26, with interventions which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-31 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake # 2792486 & 2793260.Based on interview, and record review, the facility failed to ensure facility staff provided care that maintains the highest practicable physical and mental well-being for residents with dementia, cognitive deficit, and behaviors in 1 of 6 residents (Resident #100) reviewed for dementia care, resulting in agitation, distress, resistance to care, and the potential for additional care refusals.Findings include:Resident #100Review of an admission Record revealed Resident #100 was a female, with pertinent diagnoses which included heart failure, insomnia, post-traumatic stress disorder, bipolar disorder, dementia, anxiety, obstructive lung disease, arthritis, a history of falls, and hearing loss.Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 2/9/26, revealed a Brief Interview for Mental Status (BIMS) score of 5, out of a total possible score of 15, indicating she had severe cognitive impairment.Review of a current Care Plan for Resident #100 revealed the need .has impaired communication r/t…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-03-31 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake # 2792486 & 2793260.Based on interview, and record review, the facility failed to ensure a complete and accurate medical record in 1 of 13 residents (Resident #100) reviewed for comprehensive/accurate medical records, resulting in incomplete/missing charting related to resident behavioral concerns and skin alterations, the potential for additional behaviors to go unaddressed, and an inaccurate portrayal of resident status.Findings include:Resident #100Review of an admission Record revealed Resident #100 was a female, with pertinent diagnoses which included heart failure, insomnia, post-traumatic stress disorder, bipolar disorder, dementia, anxiety, obstructive lung disease, arthritis, a history of falls, and hearing loss.Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 2/9/26, revealed a Brief Interview for Mental Status (BIMS) score of 5, out of a total possible score of 15, indicating she had severe cognitive impairment.In an interview on 3/25/26 at 3:54 PM, Certified Nursing Assistant (CNA) DD reported she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain best practices in accordance with professional standards of food service safety. The deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen.Findings include: On 9/8/25 at 10:07 AM, Observation of the of the two door [NAME] cooler found a tub of nourishment shakes and snacks used for tray line and dated for a week at a time. Further observation found half a dozen magic cups inside of the tub with manufacturer's directions that state the items need to be consumed within five days under refrigeration. On 9/8/25 at 10:50 AM, A tour of the activity rooms pantry refrigerator and resident refrigerator, with Dietary Manager (DM) KK, found the following items: two unopened yogurts with best by dates of 31 [DATE], an unopened manufactured container stating it was a chicken bowl with a best by date of [DATE], a container of vanilla pudding with a best by date of 15 [DATE], a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in waterborne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all the residents in the facility.Findings include:On 9/8/25 starting at 9:55 AM, an initial tour of the kitchen found three dead end water lines that came from the floor and were not connected to anything. These were located at the hand sink on the cook line, the three compartment sink, and the single compartment preparation sink. Further review of the kitchen found that the hot water handle was not on the faucet, not allowing for use or easy flushing of the water line. On 9/8/25 at 2:05 PM, An observation of the central bath found a spa tub surrounded with resident equipment and used for the storage of items. When asked if the tub is used, Maintenance Director (MD) CCC stated he had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-10 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide an environment that promoted a dignified dining experience for 5 residents (R#35, #39, #42, #57, and #7) of 5 residents reviewed for dignity, resulting in feelings of disappointment with the dining experiences. Findings include: During an observation on 09/09/25 at 5:01 PM, Dinner was being served on the Specialty Care Unit (SCU). During an observation of the meal cart, there were no other meals on the cart and staff reported more meals needed to be brought by the dietary staff. During this time frame, Residents #35, #39, #42, #57, and #7 did not have a meal tray or had waited for staff to assist with their meal. During an observation on 09/09/25 at 5:15 PM, another cart was brought to the SCU by dietary staff and nursing staff distributed the meals to the remaining residents who hadn't received their meals. Resident #35: Review of an admission Record revealed Resident #35 was a female with pertinent diagnoses which included dementia, aphasia (language disorder that affects a person's ability to communicate),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · Ecited before2025-09-10 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a quiet homelike environment in resident areas at night as reported by 5 residents (Resident #15, Resident #54, Resident #33, Resident #79, Resident #20) of 18 residents reviewed for environment and as voiced in the confidential Resident Council Meeting resulting in resident dissatisfaction and frustration from constant noise levels.Findings include:Resident #15(R15) Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R15 admitted to the facility on [DATE] with pertinent diagnoses including anxiety. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R15 was cognitively intact (13 to 15 cognitively intact). During an interview on 9/8/2025 at 10:50 AM, R15 stated that 3rd shift staff are loud and they don't care if they wake up residents. Resident #54 (R54) Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R54 admitted to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-10 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a complete and accurate medical record in 7 of 18 residents (Resident #47, #10, #69, #54, #9, #18, & #63) reviewed for comprehensive/accurate medical records, resulting in missing/inaccurate documentation and the potential for a deterioration in resident status. Findings include:Resident #47: Review of an admission Record revealed Resident #47 was a male with pertinent diagnoses which included Alzheimer's disease, dementia, psychotic disorder with hallucinations (mental illness causing a person to lose touch with reality, often perceiving this that aren't there), insomnia, altered mental status, and anxiety. Review of current Care Plan for Resident #47, revised on 6/2/25, revealed the focus, .(Resident #47) has a behavior program related to dementia diagnosis, history of hallucinations and delusions, has poor safety awareness, needs assistance with redirection at times . with the intervention .Assist resident to develop more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-10 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain a safe, functional, sanitary, and comfortable environment. This resulted in an increased potential for contamination and a possible decrease in the satisfaction of living. Findings Include:On 9/8/25 at 2:11 PM, Observation of the central supply room found numerous items stored on the floor and underneath the storage racks. These items were personal hygiene products and care items for residents such as gauze and oxygen supplies. On 9/8/25 at 2:21 PM, Observation of the [NAME] Hall spa room found used gloves, a used razor, and a dozen used plastic razor guards, spread on the floor. Further review of the spa room found the underside of the shower bed with excess accumulation of what appeared to be, skin flakes, hair, bowel movement, and dirt debris. When asked about the shower bed Maintenance Director (MD) CCC, shook his head. On 9/8/25 at 2:40 PM, Observation of the Birch Hall spa room found eight washcloths laid out next to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to 1). develop a person-centered care plan for 1 resident (Resident #7) and 2). implement person-centered care plan interventions for 1 resident (Resident #63) of 18 residents reviewed for person-centered care plan development and intervention implementation, resulting in Resident #7 not having a care plan related to hospice services in place and Resident #63 having increased risk for skin breakdown due to not wearing prevalon boot (prevalon pressure-relieving heel protector boot designed to minimize pressure, friction, and shear on the feet, heels, and ankles of non-ambulatory (non-walking) patients). Findings include: Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, v1.16, Chapter 1: Resident Assessment Instrument (RAI), revealed .The RAI process has multiple regulatory requirements. Federal regulations at 42 CFR 483.20 (b)(1)(xviii), (g), and (h) require that.(1) the assessment accurately reflects the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure an orthosis device (a device designed to prevent or prevent the worsening of contractures (the shortening and hardening of muscles, tendons, or other tissues often leading to restricted joint mobility) was used as ordered in 1 (Resident #63) of 2 residents reviewed for mobility resulting in the potential for the worsening of contracture of Resident #63's left hand.Findings include:Resident #63Review of an admission Record revealed Resident #63 was a female who originally admitted to the facility on [DATE] and had pertinent diagnoses which included: hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side (left side weakness and paralysis following a stroke), contracture (shortening and hardening of muscles, tendons, or other tissues often leading to restricted joint mobility) left hand, and acquired absence of right toes (surgical removal of the toes). Review of a Minimum Data Set (MDS) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to address/implement dietitian recommendations for nutritional supplements in 1 of 7 residents (Resident #10) reviewed for nutrition, resulting in the potential for impaired wound healing. Findings include:Resident #10 Review of an admission Record revealed Resident #10 was a male, with pertinent diagnoses which included a stroke with left sided hemiplegia (paralysis), anxiety, major depression, chronic pain, and a stage 3 sacral pressure ulcer. Review of a current Care Plan Report for Resident #10 revealed the need (Resident #10) is at risk for alteration in nutrition and fluid status r/t (related to) Stage 3 skin pressure area, depression, anxiety . revised 8/17/25, with interventions which included Request Vitamin C, zinc to promote healing initiated 7/24/25. Review of a Nutritional Re-Evaluation assessment for Resident #10, dated 2/25/25, revealed .Resident with varied intake between 50-100% at meals. Resident doesn't always eat meals served and has his own frozen, prepackaged meals/snacks .Stage 3 pressure injury is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interviews, the facility failed to store trash and refuse containers covered and in a manner that maintains the area to prevent the harborage or feeding of pests.On 9/8/25 at 1:52 PM, Observation of the outside dumpsters, with Maintenance Director (MD) CCC, found the doors pushed open allowing for pests and precipitation to enter. An interview with MD CCC found that staff have a hard time tossing bags of trash into the dumpster unless the doors are opened. Further review of the dumpster area found excess trash, used gloves, and debris on the inside perimeter of the garbage area.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to track and offer the influenza and pneumococcal vaccines for 3 (Resident #9, #7, and #2) of 5 residents reviewed for immunizations, resulting in the failure to provide documentation of declination of immunizations and residents not being given the opportunity to receive or decline the influenza and/or pneumococcal vaccination. Findings include: According to the Centers for Disease Control and Prevention (CDC) PCV20 Vaccination for Adults 65 Years and Older dated 02/09/23, revealed, .Routine vaccination: Adults 65 years or older who have- Previously received both PCV13 and PPSV23, AND PPSV23 was received at age [AGE] years or older: Based on shared clinical decision-making, 1 dose of PCV20 at least 5 years after the last pneumococcal vaccine dose . www.cdc.gov/vaccines/hcp/admin/downloads/job-aid- SCDM-PCV20-508.pdf Resident #9:Review of an admission Record revealed Resident #9 was a male with pertinent diagnoses which included paralysis on his right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-28 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed provide a dignified environment and ensure that staff treated residents with dignity and respect in 4 (Resident #105, #104, #106, and #108) of 7 residents reviewed for dignity, resulting in feelings of frustration and the potential for depression, loss of self-worth, and an overall deterioration of psychological well-being. Findings include: Resident #105 Review of an admission Record revealed Resident #105 was originally admitted to the facility on [DATE] with pertinent diagnoses which included difficulty in walking. Review of a Minimum Data Set (MDS) assessment for Resident #105, with a reference date of 11/20/24 revealed a Brief Interview for Mental Status (BIMS) score of 10/15 which indicated Resident #105 was moderately cognitively impaired. Review of an Incident Report dated 1/1/25 revealed, Incident Summary: Resident #105 alleged that (Certified Nursing Assistant (CNA) Q) verbally mistreated her when he attempted to ask for her smoking materials to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00149391 Based on interview and record review the facility failed to ensure an incident of neglect (resident received wrong medication) was reported to the State Agency in 1 (Resident #100) of 1 resident reviewed for reporting, resulting in Resident #100 being transferred to an acute care hospital emergency room for treatment and admission to a medical intensive care unit after receiving the wrong medication. Findings include: Review of an admission Record revealed Resident #100 had pertinent diagnoses which included: Cerebral infarction (Stroke), dysphagia (difficulty swallowing), acute respiratory failure with hypoxia (significantly difficult breathing, hypoxia- decreased oxygen in the body's blood) and pneumonitis. Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 1/5/2025 revealed a Brief Interview for Mental Status (BIMS) score of 4/15 which indicated Resident #100 was severely cognitively impaired. Review of Nurses Note for Resident #100 dated 1/5/25 at 8:18 PM authored by Licensed Practical Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received care in accordance with professional standards in 2 (Resident #101 and #103) of 3 residents reviewed for quality of care, resulting in 1.) Resident #101 receiving an enteral feeding (method of providing nutrition directly into the gastrointestinal tract through a tube) that did not reflect physician orders for 7 days 2.) not being re-weighed timely after a significant weight change 3.) A delayed assessment and treatment for Resident #103's complaints of pain. Findings include: 1.) Resident #101 Review of admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included dementia. Review of Resident #101's Orders revealed, Enteral feed (tube feed) order. Isosource (enteral feeding formula) 1.5. 50cc/hr (rate to run the feed) continuous feeding through G-tube every shift for nutrition. Start date: 2/24/25. Review of Resident #101's Care Plan revealed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly label, date, and store medications in 1 out of 2 medication carts reviewed for medication storage and labeling resulting in the potential for decreased efficacy of medications and the exacerbation of medical conditions. Findings include: During an interview on 3/5/25 at 10:44 AM, Registered Nurse (RN) G reported that they had concerns with the nurses at the facility not labeling insulin pens when they opened them. RN G reported that they had brought this concern to the Director of Nursing (DON) B and that DON B had told them the policy was for the nurses to contact pharmacy to determine the date that the pen had been delivered, so there was no need to do further education on labeling insulin with nursing staff. RN G reported that calling the pharmacy to determine the date an insulin pen was delivered wasted a lot of time, and was not an accurate way to determine when the insulin pen had pen had been opened. During an observation and interview on 3/5/25 at 12:07 PM, this writer reviewed the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0741 — failed to have staff trained for behavioral health — isolated
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00147366. Based on interview and record review, the facility failed to ensure 3 (Resident #101, Resident #102, and Resident #103) of 3 residents reviewed for dementia care, were treated in a manner that supported their psychosocial wellness, resulting in the residents experiencing avoidable stress responses to care interventions. Findings include: Review of The Unmet Needs Model, [NAME]-[NAME] and [NAME] (1995), revealed that those with dementia develop problem behaviors from an imbalance in the interaction between life-long habits and personality, current physical and mental states and less than optimal environmental conditions. Resident #101 Review of an admission Record revealed Resident #101, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified dementia with agitation, difficulty walking, bipolar disorder (mental health condition that causes extreme mood swings), and generalized anxiety disorder (mental health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-19 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents. Findings include: During a tour of the kitchen, at 9:02 AM on 9/17/24, observation of the two door reach in cooler found a container of sliced turkey dated 9/4 to 9/17, an open (half empty) gallon of milk with no date to indicate discard, an open container of hot dogs dated 9/10 to 9/17, a sheet tray with a dozen thawed Mighty Shakes and 10 Magic Cups with no date to indicate discard for these items. Mighty Shakes state they are good 14 days from thaw and the Magic Cups state under refrigeration Consume within 5 days. During a tour of the Activity refrigeration units, at 10:20 AM on 9/17/24, observation of the kitchen fridge found an open container of thickened lemon water with no date. The item states it is good for 4 days after opening. An interview with Dietary Manager (DM) BB found that nursing staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-19 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to properly protect the potable water supply from plumbing cross connections. This resulted in the potential for increased illness and possible contamination of the domestic water. Findings include: During a tour of the kitchen, at 10:17 AM on 9/17/24, it was observed that the mop sink in the kitchen janitors' closet was found left on and connected to a pre-dispense chemical system. The mop sink faucet has an internal atmospheric vacuum breaker (AVB) that is not approved for constant back pressure. The current set up puts undue back pressure on the faucets internal AVB (when its left on and connected to a pre-dispense system that has a stop valve downstream). During a tour of the beauty shop, at 1:30 PM on 9/17/24, with Maintenance Director UU, it was found that the spray to the hair washing sink was replaced with a kitchen dish sprayer that controls the pressure with a thumb valve (which creates a stop downstream of the faucets atmospheric vacuum breaker). Currently the spray was laying in the bottom of the sink near the drain.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were available and in reach for 2 (Resident #84 and #75) of 20 residents reviewed for accommodation of needs, resulting in the inability to call for staff assistance and the potential for unmet care needs. Findings include: Resident #84 Review of an admission Record revealed Resident #84 was originally admitted to the facility on [DATE] with pertinent diagnoses which included difficulty in walking, muscle weakness, and dementia. Review of a Minimum Data Set (MDS) assessment for Resident #84, with a reference date of 9/1/24 revealed a Brief Interview for Mental Status (BIMS) score of 6/15 which indicated Resident #84 was severely cognitively impaired. Review of Resident #84's Care Plan revealed, (Resident #84) is at risk for fall related injury and falls R/T (related to): dementia, chronic back pain, weakness. Date Initiated: 08/26/2024. Interventions: . Keep the resident's environment as safe as possible with: even…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an accurate do not resuscitate (DNR) order was updated timely for 1 (Resident #17) of 20 residents reviewed for advanced directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time), resulting in the potential for a resident's preferences for medical care to not be followed by the facility, or other healthcare providers. Findings include Resident #17 Review of an admission Record revealed Resident #17 was originally admitted to the facility on [DATE] with pertinent diagnoses which included dementia. Review of Resident #17's Electronic Health Record (EHR) revealed that Resident #17 was noted as a full code (health care term which indicates healthcare workers should perform all life saving measures in the event that the patients heart or lungs stop working). Review of Resident #17's DNR order dated 2/11/24 and signed by Resident #17's guardian revealed, I authorize in the event the ward's (Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to provide a clean and homelike environment that was free of pests and odors for one resident (Resident #9) of 20 residents reviewed for environment resulting in potential for decreased satisfaction of living conditions. Findings include: Resident #9 (R9) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R9 admitted to the facility on [DATE] with diagnoses of anxiety, depression and paranoid schizophrenia (mental disorder characterized by hallucinations, delusions, disordered thinking and behavior, flat or inappropriate affect). Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R9 was cognitively intact (13 to 15 cognitively intact). On 9/17/2024 at 11:25 AM, R9 was sitting in his room in his wheelchair. R9's room smelled like feces and a dried-up red spill was noted along the floor by his bed. R9's hairbrush was observed under his bed with dust on it. On 9/17/2024 at 2:24 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to address resident grievance timely in 1 (Resident #61) of 2 resident reviewed for grievances resulting in feelings of frustration and anger related to missing personal items. Findings include: Resident #61 Review of an admission Record revealed Resident #61 had pertinent diagnoses which included: cerebral infarction (stroke) and difficulty in walking. Review of a Minimum Data Set (MDS) assessment for Resident #61, with a reference date of 8/12/2024 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 which indicated Resident #61 was cognitively intact. During an interview on 9/17/24 at 1:25 PM., Resident #61 reported he was missing clothing and he had concerns with his clothes returning from laundry. Resident #61 reported he had been missing clothing for about a month. Resident #61 reported had completed a complaint form over a week ago and had no response from anyone yet. During an interview on 9/18/24 at 1:25 PM., Resident #61 reported he had not had any follow up from the management team regarding his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide written notification to the State Long-Term Care (LTC) Ombudsman of facility-initiated transfers/discharges since January 2023, resulting in the potential for all residents to be discharged without an advocate who can inform them of their options and rights. Findings include: On 9/13/2024 at 3:48 PM, an email was received from the State LTC Ombudsman (Ombudsman) TT which stated, . They have not provided the required notice of transfers and discharges since January of 2023 . During an interview on 9/19/24 1:47 PM, Nursing Home Administrator (NHA) A reported that he was not sure what the facility process was for notifying the ombudsman of transfers and discharges, and that he would need to check into this. NHA A reported that he was unaware of this regulation. During a follow up interview on 9/19/24 at 3:08 PM, NHA A reported that the facility used to have a nurse manager that was responsible for sending the discharge and transfer notices to the ombudsman. NHA A reported that the nurse manager that was responsible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written notification of the facility bed hold policy upon discharge to an acute care hospital for 2 ( Resident #8 and #17) of 2 residents reviewed for emergency hospital transfer resulting in the potential for unanticipated expense or the loss of desired room placement in the facility. Findings include: Resident #8 Review of an admission Record revealed Resident #8 was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness. Review of Resident #8's Progress Notes dated 9/8/24 revealed, . asked by (Resident #8) to go to hospital . called PA (physician assistant) on call and EMS (emergency medical services) transport . Review of Resident #8's electronic health record (EHR) did not reveal a bed hold document for Resident #8's discharge on [DATE]. Resident #17 Review of an admission Record revealed Resident #17 was originally admitted to the facility on [DATE] with pertinent diagnoses which included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASARR) for a level II OBRA evaluation was completed for 2 (Resident #77 and #27) of 2 residents reviewed for PASARR, resulting in the potential for unmet mental health care needs. Findings include: Resident #77 Review of an admission Record revealed Resident #77 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: schizophrenia, unspecified psychosis, major depressive disorder, generalized anxiety disorder, and insomnia. Review of Resident #77's Physician Orders revealed the following medications: Aripiprazole (antipsychotic medication) for depression, Trazodone (antidepressant) for insomnia, Venlafaxine (antidepressant), Zyprexa (antipsychotic medication) for psychosis, and Clonazepam (antipsychotropic medication) for anxiety. Review of Resident #77's Preadmission Screening and Resident Review (PASARR) revealed, a level 1 screening dated 5/17/24 that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop person centered care plans related to antipsychotic and antidepressant use and implement pressure ulcer interventions for 2 (Resident #44, Resident #36) of 20 residents reviewed for person centered care plans resulting in the potential for unmet care needs of the residents. Findings include: Resident #44 (R44) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R44 admitted to the facility on [DATE] with diagnoses of depression, anxiety, mild cognitive impairment and psychotic disorder (disconnection from reality). Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R44 was cognitively intact (13 to 15 cognitively intact). Review of R44's care plan revealed there was not a care plan regarding R44's psychotic disorder or antidepressant diagnoses. During an interview on 9/19/2024 at 9:17 AM, Social Worker (SW) FF stated that she typically completes care plans on residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician orders for use of oxygen in 1 (Resident #81) of 2 residents reviewed for respiratory care, resulting in inaccurate settings and the potential for respiratory infection. Findings include: Resident #81 Review of an admission Record revealed Resident #81 was originally admitted to the facility on [DATE] with pertinent diagnoses which included adult failure to thrive. Review of Resident #81's Orders revealed, Oxygen 2 l/min (liters per minute) via nasal cannula as needed for SOB (shortness of breath). Start date: 8/23/2024. During an observation on 9/17/24 at 1:25 PM, Resident #81 was sitting in her room wearing oxygen via nasal cannula. It was noted that Resident #81's oxygen was running at 4 liters per minute. During an observation on 9/18/24 at 10:44 AM, Resident #81 was lying in her bed. It was noted that Resident #81's oxygen was running at 4 liters per minute. During an observation and interview on 9/18/24 at 10:50 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure a RN (registered nurse) worked 8 consecutive hours on 4/13/2024, 4/27/2024, 5/25/2024, and 5/26/2024, resulting in the potential for unmet care needs for all residents who resided in the building on those dates. Findings include: Review of PBJ Report indicated staffing concerns, no RN coverage for 8 consecutive hours during quarter 3/year 2024. With staffing notes to include no RN hours on 4/7/24, 4/13/24, 4/27/24, 5/25/24, and 5/26/24. Review of Sign in Sheets work schedules provided by the facility dated 4/13/2024, 4/27/2024, 5/25/2024, and 5/26/2024, no registered nurse was scheduled nor did a registered nurse sign in on those dates. In an interview on 9/18/2024 at 2:09 PM., General and Administration (GA) GG reported she did know there needed to be a RN for 8 consecutive hours every day including weekends. GA GG reported she did not schedule a RN on 4/13/24, 4/27/24, 5/25/24, and 5/26/24. GA GG reported there was no RN coverage on those dates. GA GG reported in April she had approximately 3 RN to work on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure 1 (Resident #77) of 3 residents reviewed for behavioral health, received behavioral health care services resulting in the potential for residents to experience a decline in their psychosocial well-being. Findings include: Resident #77 Review of an admission Record revealed Resident #77 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: schizophrenia, unspecified psychosis, major depressive disorder, generalized anxiety disorder, and insomnia. Review of Resident #77's Physician Orders revealed the following medications: Aripiprazole (antipsychotic medication) for depression, Trazodone (antidepressant) for insomnia, Venlafaxine (antidepressant), Zyprexa (antipsychotic medication) for psychosis, and Clonazepam (antipsychotropic medication) for anxiety. Review of Resident #77's Care Plan revealed, no care plan developed for any of Resident #77's mental illness diagnoses, and/or the medications that she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to discontinue psychotropic medications prescribed as needed (PRN), after 14 days and/or document rationale to extend prn psychotropic medication use in 1 (Resident #75) of 6 residents reviewed for unnecessary medications, resulting in the potential for adverse side effects and inability to monitor the effectiveness of the prescribed treatment due to lack of documented supporting evidence. Findings include: Resident #75 Review of an admission Record revealed Resident #75 was originally admitted to the facility on [DATE] with pertinent diagnoses which included dementia. Review of a Minimum Data Set (MDS) assessment for Resident #75, with a reference date of 8/1/24 revealed a Brief Interview for Mental Status (BIMS) score of 6/15 which indicated Resident #75 was severely cognitively impaired. Review of Resident #75's Physician Orders revealed, Lorazepam (psychotropic medication used as a sedative) Tablet 0.5 MG Give 2 tablet by mouth every 4 hours as needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure complete documentation in treatment administration records for 1 (Resident #36) of 20 residents reviewed for complete documentation in treatment administration records. Findings include: Resident #36 Review of an admission Record revealed Resident #36 had pertinent diagnoses which included: dementia, pressure ulcer (bed sore- wound that occurs on the skin surface due to prolonged pressure) of the sacrum and the right and left heels. Review of a Minimum Data Set (MDS) assessment for Resident #36, with a reference date of 9/3/2024 revealed a Brief Interview for Mental Status (BIMS) score of 3/15 which indicated Resident #36 was severely cognitively impaired. On 9/17/24 at 11:42 AM., Resident #36's feet were observed wrapped with gauze. No date was noted in the dressings. Review of Physician Order Summary revealed . rt (right) heel cleanse with normal saline, pat dry, apply collagen matrix, cover with 4 x 4 and wrap with kerlix (gauze) change m-w-f (Monday, Wednesday, Friday) ordered 8/16/2024 . left heel wound cleanse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure 1.) proper hand hygiene was used during administration of enteral feeding in 1 (Resident #102) of 1 reviewed for enteral feeding; 2.) proper use of personal protective equipment (PPE) by staff for residents in enhanced barrier precautions during showers in facility community shower rooms and 3.) sanitize resident shared equipment between resident use resulting in the potential for the spread of infection, cross contamination and disease transmission for residents residing in the facility. Findings include: Resident #102 Review of an admission Record revealed Resident #102 had pertinent diagnoses which included: Barrett's esophagus (a thickening of the esophagus near the stomach connection causing narrowing), gastrostomy (a tube inserted directly into the stomach through the skin to provide nourishment), and gastro-esophageal reflux disease (condition when stomach acid flow into the esophagus causing irritation). Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00144537 and #MI00144432 Based on interview and record review the facility failed to ensure a complete and accurate assessment was completed and documented for 3 ( Resident #101, Resident #110, and Resident #100) of 3 residents reviewed for complete and accurate assessment, resulting in the potential for a lack of monitoring, unnoticed adverse reactions, unnoticed injury, and the potential for a negative impact to the resident's psychosocial well-being. Findings include: Resident #101 Review of an admission Record revealed Resident #101 had pertinent diagnoses which included: Hemiplegia and Hemiparesis (one sided paralysis) following cerebral infarction (stroke) affecting the left dominate side, and cognitive communication deficient. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 7/1/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #101 was cognitively intact. In an interview on 8/27/24 at 3:32 PM., Resident #101 reported that he was given an insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-19 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain the confidentiality of a residents medical condition unless medically necessary in 1 of 3 residents (Resident #100), resulting in the perception that staff would not care for her due to her medical diagnosis and lack of actual care. Findings include: Review of an admission Record revealed Resident #100, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: history of human immunodeficiency virus (HIV) disease. Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 12/26/23 revealed a Brief Interview for Mental Status (BIMS) score of 10/15 which indicated Resident #100 was mildly cognitively impaired. In an interview on 1/18/24 at 11:00 AM., Confidential Informant (CI) Q reported Resident #100 was admitted to the facility around November 2023. CI Q reported (Resident #100) was admitted after having a stroke. CI Q reported when visiting (Resident #100) it was noted that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an injury of unknown origin in 1 of 5 residents (Resident #101) reviewed for reporting, resulting in unreported injury-fractured leg for Resident #101, and the potential for injuries to go unrecognized and reported to the State Agency (SA). Findings include: Review of an admission Record revealed Resident #101, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: end stage renal/kidney disease, renal/kidney osteodystrophy (complication of chronic kidney disease that may weakens your bones). Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 1/4/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #101 was cognitively intact. Review of Resident #101's Emergency Department Note revealed Encounter Date: 12/27/2023 Chief Complaint Patient (Resident #101) presents with Leg Pain Emergency Medical Support (EMS-ambulance): Coming from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide residents with their preferred practice/choices to maintain hygiene, activities and the assistance to go outside daily for 4 of 5 residents (Resident #30, #53, #75 & #281) reviewed for self-determination, resulting in feelings of frustration, feeling dirty and the potential for the residents to not meet their highest practicable well-being. Findings include: Resident #30 Review of an admission Record revealed Resident #30, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: history of stroke. Review of a Minimum Data Set (MDS) assessment for Resident #30, with a reference date of 7/3/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #30 was cognitively intact. In an interview on 7/26/23 at 1:15 PM., Resident #30 reported he had gone to the hospital for stroke like symptoms a few months ago. Resident #30 reported after he came back to the facility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-26 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive, person-centered care plan for 4 of 18 residents (Residents #3, #48, #63, and #66) reviewed for care development/implementation, lack of service for residents to maintain their highest practicable physical, mental, and psychosocial well-being and decline in uncommunicated care needs. Findings include: Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual V1.17, Chapter 4, revealed, .the facility must develop a comprehensive care plan for each resident that includes measurable objectives and timetables to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being . Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, v1.16, Chapter 4:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, the facility failed to employ an Activity Director with the required qualifications resulting in the potential for unmet met psychosocial needs, feelings of boredom and a lack of person-centered activities. This citation has the potential to impact the residents who choose to participate in structured activities and/or are dependent for their leisure needs. Findings include: In an interview with Activities Director (AD) BB on 7/26/23 at 8:37 am, it was revealed she began working at the facility in January 2023. AD BB reported she had 1.5 years of experience working in activities at another skilled nursing facility, did not have a degree in either Recreational Therapy for Occupational Therapy or a certification as an activity professional. AD BB reported the facility had discussed the need for her to receive additional training for her role, but no further action had been taken. AD BB reported struggling to increase attendance in group activities and providing individualized activity interventions. AD BB expressed difficulty hosting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide sufficient staff to meet resident needs for 4 (Resident #36, Resident #28, Resident #30, and Resident # 53) residents and the potential of of unmet care needs for all residents residing in the facility. Findings include: Resident #36 Review of an admission Record revealed Resident #36, was originally admitted to the facility on [DATE] with pertinent diagnoses which included Quadriplegia (Paralysis of all four limbs). Review of a Minimum Data Set (MDS) assessment for Resident #36, with a reference date of 5/22/23 revealed a Brief Interview for Mental Status (BIMS) score of 9/15 which indicated Resident #36 was moderately cognitively impaired. During an interview on 7/24/23 at 11:59 AM, Resident #36 Reported that staff took a long time to answer call lights, which made Resident #36 frustrated. Resident #36 reported that they (Resident #36) could tell that the staff were overwhelmed and unable to manage their work load. Resident #36…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure proper infection control practices for proper hand hygiene during a wound dressing change for 1 resident (Resident #30) of 4 review for pressure ulcers, and ensure proper infection control measures were implemented for cleaning and disinfecting resident and resident shared equipment, resulting in the increased potential for the development and transmission of communicable diseases and infection in a vulnerable population. Findings include: Resident #30 Resident #30 Review of an admission Record revealed Resident #30, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: history of stroke. Review of a Minimum Data Set (MDS) assessment for Resident #30, with a reference date of 7/3/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #30 was cognitively intact. In an observation/interview on 7/26/23 at 8:47 AM., Resident #30 was lying in his bed waiting for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0942 — pattern
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure the provision of resident rights training requirements for 26 out of 134 employees reviewed for resident rights training resulting in the potential of facility staff violating the rights of all residents at the facility. Findings include: During an interview on 7/26/23 at 11:08 AM, Staff Development Coordinator (SDC) E reported that the facility used Relias (an online service for facility staff to complete required training) to complete required training for facility staff. SDC E reported that she was responsible for ensuring that staff completed their required training, and was aware aware that several staff members had overdue training. SDC E reported that was because required training had not been monitored for most of the year as the facility had several changes in management and the oversight of ensuring staff were completing their training had been missed. Review of Incomplete Relias Report revealed that 26 employees had overdue resident rights training.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the provision of abuse, neglect, and misappropriation training requirements for 6 out of 134 employees reviewed for abuse, neglect, and exploitation training resulting in the potential for all resident at the facility to experience abuse, neglect, and misappropriation. Findings include: During an interview on 7/26/23 at 11:08 AM, Staff Development Coordinator (SDC) E reported that the facility used Relias (an online service for facility staff to complete required training) to complete required training for facility staff. SDC E reported that she was responsible for ensuring that staff completed their required training, and was aware that several staff members had overdue training. SDC E reported that was because required training had not been monitored for most of the year as the facility had several changes in management and the oversight of ensuring staff were completing their training had been missed. Review of Incomplete Relias Report revealed that 6 employees had overdue abuse, neglect, and misappropriation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0944 — pattern
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the provision of Quality Assurance and Performance Improvement (QAPI) training requirements for 10 of 134 employees reviewed for QAPI training resulting in the potential for staff to lack knowledge of the elements and goals of the facility's QAPI program, and their role and potential input, with the potential to affect all residents at the facility. Findings include: During an interview on 7/26/23 at 11:08 AM, Staff Development Coordinator (SDC) E reported that the facility used Relias (an online service for facility staff to complete required training) to complete required training for facility staff. SDC E reported that she was responsible for ensuring that staff completed their required training, and was aware aware that several staff members had overdue training. SDC E reported that was because required training had not been monitored for most of the year as the facility had several changes in management and the oversight of ensuring staff were completing their training had been missed. Review of Incomplete…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0945 — failed to train staff on abuse prevention — pattern
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure the provision of infection control training for 5 of 134 employees reviewed for infection control training resulting in the potential for potential for the spread of diseases and infectious processes to all residents at the facility. Findings include: During an interview on 7/26/23 at 11:08 AM, Staff Development Coordinator (SDC) E reported that the facility used Relias (an online service for facility staff to complete required training) to complete required training for facility staff. SDC E reported that she was responsible for ensuring that staff completed their required training, and was aware aware that several staff members had overdue training. SDC E reported that was because required training had not been monitored for most of the year as the facility had several changes in management and the oversight of ensuring staff were completing their training had been missed. Review of Incomplete Relias Report revealed that 5 employees had overdue infection control training.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0946 — pattern
    Provide training in compliance and ethics.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure the provision of compliance and ethics training for 7 of 134 employees reviewed for compliance and ethics training resulting in the potential for unethical and unprofessional staff conduct which could affect all residents at the facility. Findings include: During an interview on 7/26/23 at 11:08 AM, Staff Development Coordinator (SDC) E reported that the facility used Relias (an online service for facility staff to complete required training) to complete required training for facility staff. SDC E reported that she was responsible for ensuring that staff completed their required training, and was aware aware that several staff members had overdue training. SDC E reported that was because required training had not been monitored for most of the year as the facility had several changes in management and the oversight of ensuring staff were completing their training had been missed. Review of Incomplete Relias Report revealed that 7 employees had overdue ethics and compliance training.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide activities of daily living (ADL) care to promote dignity in 1 of 18 residents (Resident #63) reviewed for dignity resulting in the potential for a reasonable person to experience feelings of embarrassment and/or shame. Findings include: Review of an admission Record revealed Resident #63, a female, with pertinent diagnoses which included dementia. Review of a Minimum Data Set (MDS) assessment for Resident #63, with a reference date of 5/6/23 revealed a Brief Interview for Mental Status (BIMS) score of 3/15 which indicated Resident #63 had severe cognitive impairment. During an observation on 7/24/23 at 12:10 PM, in the main dining room of the special care unit, Resident #63 was present at the table in the dining room without food while two other residents at the table were eating. Resident #63's was noted to have white hairs on her chin and her hair appeared greasy and uncombed with a dry matted area to the back right side of her head. Record review of the Task - Shower/Bath Monday Thursday 2nd shift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report to the abuse coordinator and thoroughly investigate a resident to resident altercation per facility policy in 2 of 4 sampled residents (Resident #59) reviewed for abuse investigation, resulting in in the potential for additional resident to resident altercations with injury and potential psychosocial harm. Findings include: Review of an admission Record revealed Resident #59 was a female with pertinent diagnoses which included dementia, abnormalities of gait and mobility, restlessness, muscle weakness, age related debility, Alzhemier's disease, COPD, and stroke. Review of Nurses Notes dated 5/15/2023 at 9:00 PM, revealed, .At 2020, (Resident #59) was sitting with a group of other residents in a chair across from the nurses station. Her head was down- resting on her fist- and her eyes were closed. This RN was down the hall in front of bed 102 when (Resident #59) yelled stop. This RN looked over and saw a male resident leaning over (Resident #59) in the chair with his hands on the arms of the chair beside (Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASARR) evaluation for a level two OBRA evaluation was completed for one resident (Resident #75) of 18 residents reviewed for PASARR, resulting in the potential for the resident to not receive appropriate mental health treatment and services. Findings include Review of an admission Record for Resident #75 dated 5/18/23 revealed the resident was admitted from an acute care psychiatric hospital with the following pertinent diagnoses: Dementia (a condition characterized by progressive or persistent loss of intellectual functioning) with other behavioral disturbance, Psychotic Disturbance and Major Depressive Disorder. Review of a Minimum Data Set (MDS) assessment for Resident #75 dated 5/25/23 revealed a Brief Interview for Mental Status (BIMS) score of 8/15 which indicated Resident #75 had a moderate cognitive impairment. Section D, Mood of the MDS indicated Resident #75 experienced feeling hopeless, down, or depressed during 7-11 of the 14 days during the assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide services that meet professional standards of practice related to physician orders for 1 of 18 residents (Resident #12) reviewed for professional standards and quality of care, resulting in a delay for laboratory testing and a potential for delay in treatment for a bacterial infection. Findings include: Review of an admission Record revealed Resident #12 was admitted to the facility on [DATE] with pertinent diagnoses that included: Encephalopathy (disease in which the functioning of the brain is affected by some agent or condition (such as viral infection or toxins in the blood), Dementia (condition characterized by progressive or persistent loss of intellectual functioning), and Diabetes Mellutis (chronic disease resulting in difficulty regulating blood sugar levels). Review of a Minimum Data Set (MDS) assessment for Resident #12, with a reference date of 7/4/23, revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was consistently provided with showers/bathing for 1 of 4 residents (Resident #3) reviewed for activities of daily living, resulting in unmet personal hygiene needs with the potential for isolation, psychosocial harm, skin breakdown, harboring infection, and decreased self-esteem. Findings include: Review of an admission Record revealed Resident #3 was a female with pertinent diagnoses which included dementia with behavioral disturbance, anxiety, pain, PTSD, dysphagia (damage to the brain responsible for production and comprehension of speech), Parkinson's disease, falls, and insomnia. Review of current Care Plan for Resident #3, revised on 9/12/22, revealed the focus, .(Resident #3) has an ADL Self Care Performance Deficit and requires assistance with ADL's and mobility r/t (related to) dementia. She also has DM (diabetes), Parkinson's, tremor, history of CA (cerebrovascular accident), vertigo, and OP (osteoporosis) .decreased…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-26 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure post dialysis (procedure that removes excess water, solutes, and toxins from the blood in people whose kidneys cannot perform these functions) assessment and monitoring were completed for 1 (Resident #57) of 1 resident reviewed for dialysis care, resulting in the potential of being unprepared for a decline in resident condition, due to adverse effects of dialysis. Findings include: Resident #57 Review of an admission Record revealed Resident #57, was originally admitted to the facility on [DATE] with pertinent diagnoses which included end stage renal (kidney) disease and dependence on renal dialysis. Review of a Minimum Data Set (MDS) assessment for Resident #57, with a reference date of 5/6/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #57 was cognitively intact. During an interview with Resident #57 on 7/25/23 at 12:32 PM, Resident #57 reported that it was common for their (Resident #57) blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-26 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to identify post-traumatic stress disorder (PTSD), triggers, and develop individualized care plan interventions to mitigate triggers for 2 (Residents #3 and #11) of 18 residents reviewed for trauma informed care, resulting in the potential of re-traumatization due to staff not being informed and knowledgeable of the resident's past trauma. Findings include: Resident #3: Review of an admission Record revealed Resident #3 was a female with pertinent diagnoses which included dementia with behavioral disturbance, anxiety, pain, PTSD, dysphagia (damage to the brain responsible for production and comprehension of speech), Parkinson's disease, falls, and insomnia. Review of Resident #3's care plan did not contain a focus which addressed her PTSD (Post Traumatic Stress Disorder) diagnosis and interventions which addressed potential triggers. In an interview on 07/26/23 01:32 PM, Unit Manager (UM) D reported during the clinical meeting and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #66 Review of an admission Record revealed Resident #66 a female, with pertinent diagnoses which included dementia. Review of a Minimum Data Set (MDS) assessment for Resident #66, with a reference date of 6/26/23 revealed a Brief Interview for Mental Status (BIMS) score of 1/15 which indicated Resident #66 had severe cognitive impairment. A review of Resident #66's Diagnosis list on 7/25/23 revealed a diagnosis of .Unspecified dementia, unspecified severity, with other behavioral disturbance . A review of Resident #66's Care Plan on 7/25/23 revealed no current individual and/or specific care plan in place related to a diagnosis of dementia or any behavioral disturbances. A review of Resident #66's Medication Administration Record revealed a current physician order with start date of 6/26/23 Risperdal oral tablet 1 mg (Risperidone) give 1 tablet by mouth a bedtime for dementia, and Risperdal oral tablet 0.5 mg (Risperidone) give 1 tablet my mouth one time a day for hallucinations, anxiety . (Risperdal is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$145,115 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $26,685 — penalty dated 2025-09-10
  • $77,701 — penalty dated 2024-03-21
  • $40,729 — penalty dated 2024-01-19
  • Medicare payment denial — starting 2025-02-20 for 18 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.8-1.8 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 4 of 53.2+0.8 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 80 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Aria Nursing and RehabilitationLansing, MI 1 of 5Autumnwood of McBainMcBain, MI 1 of 5Christian Park Health Care CenterEscanaba, MI 1 of 5Courtney ManorBad Axe, MI 1 of 5Ely ManorAllegan, MI 1 of 5Kith HavenFlint, MI 1 of 5Laurels Of Norworth TheWorthington, OH 1 of 5Laurels Of West Carrollton TheWest Carrollton, OH 1 of 5Laurels Of West Columbus, TheColumbus, OH 1 of 5Notting Hill of West BloomfieldWest Bloomfield, MI 1 of 5Regency at FremontFremont, MI 1 of 5Regency at JacksonJackson, MI 1 of 5Regency at TroyTroy, MI 1 of 5Regency at WaterfordWaterford, MI 1 of 5Regency at Whitmore LakeWhitmore Lake, MI 1 of 5Royalton Manor, LLCSt Joseph, MI 1 of 5The Laurels Of HeathHeath, OH 1 of 5The Laurels Of Walden ParkColumbus, OH 1 of 5The Laurels of HudsonvilleHudsonville, MI 1 of 5The Manor of NoviNovi, MI 2 of 5Laurels Of Athens, TheAthens, OH 2 of 5Laurels Of Mt Vernon TheMount Vernon, OH 2 of 5Laurels Of Steubenville TheSteubenville, OH 2 of 5Regency At Bluffs ParkAnn Arbor, MI 2 of 5Regency at CheneDetroit, MI 2 of 5The Laurels Of GahannaColumbus, OH 2 of 5The Laurels Of KetteringKettering, OH 2 of 5The Laurels Of University ParkRichmond, VA 2 of 5The Laurels Of Willow CreekMidlothian, VA 2 of 5The Laurels of BedfordBattle Creek, MI 2 of 5The Laurels of ChathamPittsboro, NC 2 of 5The Laurels of ColdwaterColdwater, MI 2 of 5The Laurels of Forest GlennGarner, NC 2 of 5The Manor of Farmington HillsFarmington Hills, MI 2 of 5Willowbrook ManorFlint, MI 3 of 5Autumnwood of DeckervilleDeckerville, MI 3 of 5Boulevard Temple Care Center, LLCDetroit, MI 3 of 5Brittany ManorMidland, MI 3 of 5Hamilton Respiratory and Nursing CenterHamilton, OH 3 of 5Hartford Nursing & Rehabilitation CenterDetroit, MI

Showing 40 of 80; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
QAZI, MOHAMMADIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2016
KHAN, ANISIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2016
STOBB, DAVIDIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2021
CIENA HEALTHCARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2021
DI REZZE, JUSTINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
UNDERLY, CHADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/24/2024
GALESBURG SENIOR LEASING, LLCOrganizationADP OF THE SNFsince 01/01/2021
MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97OrganizationADP OF THE SNFsince 02/01/2016
SELECT REHABILITATION, LLCOrganizationADP OF THE SNFsince 07/01/2024
ZENITH FINANCIAL GROUP, LLCOrganizationADP OF THE SNFsince 03/01/2022
DEUTSCH, NEALIndividualADP OF THE SNFsince 01/23/2025
GARDINA, ANNAIndividualADP OF THE SNFsince 01/23/2025

CMS files one row per role, so the 20 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.0M
Net patient revenuemost recent cost report
-5.0%
Operating marginrevenue minus expenses
$1.4M
Related-party expense14% of expenses

This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$358per resident / day
operating cost
$10,887per month
≈ monthly operating cost
$341per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235483. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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