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The Laurels of Coldwater

90 N Michigan Avenue, Coldwater, MI 49036 · For profit - Corporation · 169 certified beds · (517) 279-9808 Medicare & Medicaid certified

Call the home — (517) 279-9808 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2025
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (23% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
370 E Chicago St · (517) 279-5378 · Call to confirm hours
Pharmacy
500 E Chicago St · (517) 278-8272 · Call to confirm hours
Grocery
373 N Willowbrook Rd · (517) 462-9091 · Call to confirm hours
Park
5 N Waterworks Dr · Typically dawn to dusk
Place of worship
25 N Michigan Ave · (517) 849-2724

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.4%10.8%15.4%better
Long-stay residents who lose too much weight12.9%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.8%0.9%better
Long-stay residents with a urinary tract infection1.3%1.5%2.0%better
Long-stay residents with depressive symptoms1.5%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.2%3.0%3.3%typical
Long-stay residents whose ability to walk worsened4.3%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication24.4%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine96.7%95.0%95.3%typical
Long-stay residents with pressure ulcers7.1%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control23.1%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table21.8%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.9%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine85.1%79.5%79.4%typical
Short-stay residents rehospitalized after admission22.8%24.0%22.6%typical
Short-stay residents with an outpatient ER visit10.2%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days1.041.841.67better
Long-stay outpatient ER visits per 1,000 resident days0.931.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 107 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.3%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
45.8%U.S. median 56.6%
Met the expected recovery
0.11U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 45.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 59 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 7% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.3%CMS range 47.0–63.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.2–14.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge45.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge32.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge94.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened15.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.1–12.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.38
RN hours/ resident / day
0.94
LPN hours/ resident / day
1.84
Aide hours/ resident / day
3.15
Total nurse hours/ resident / day
0.26
RN hoursweekends
23.3%
Total nursing turnover
41.7%
RN turnover

How full it usually is: this home is certified for 169 beds and averages 129.5 residents a day — about 77% occupied, or roughly 40 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.15 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.84 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.82 hrs/resident/day on weekends vs 3.29 on weekdays — 14% thinner on weekends. RN hours go from 0.43 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 23% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-07-24)
8
at the previous standard inspection (2024-08-22)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.

  • Potential for harm · Dcited before2026-06-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 3026546. Based on observation, interview and record review, the facility failed to report an allegation of resident-to-resident sexual abuse to the State Agency timely for two (R3 and R4) of three reviewed. Findings include:R3:Review of the medical record reflected R3 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included bilateral primary osteoarthritis of knee, anxiety, major depressive disorder ([DATE]) and suicidal ideations ([DATE]). The Annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of [DATE], reflected R3 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and 11 out of 27 (moderate depression) on the Patient Health Questionnaire (PHQ-9/tool for screening and measuring depression severity).R4:Review of the medical record reflected R4 admitted to the facility on [DATE], with diagnoses that included vascular dementia and other sexual disorders ([DATE]). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 3026546. Based on observation, interview and record review, the facility failed to investigate an allegation of resident-to-resident sexual abuse timely for two (R3 and R4) of three reviewed. Findings include: R3:Review of the medical record reflected R3 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included bilateral primary osteoarthritis of knee, anxiety, major depressive disorder ([DATE]) and suicidal ideations ([DATE]). The Annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of [DATE], reflected R3 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and 11 out of 27 (moderate depression) on the Patient Health Questionnaire (PHQ-9/tool for screening and measuring depression severity).R4:Review of the medical record reflected R4 admitted to the facility on [DATE], with diagnoses that included vascular dementia and other sexual disorders ([DATE]). The admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 3015141. Based on observation, interview and record review, the facility failed to revise the Care Plan for one (R2) of three reviewed. Findings include:Review of the medical record reflected R2 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included cerebral infarction (stroke) due to unspecified occlusion (blockage) or stenosis (narrowing) of the right middle cerebral artery, dysphagia (difficulty swallowing) following cerebral infarction, unspecified protein-calorie malnutrition (5/15/26) and gastrostomy (surgical opening through the abdomen, into the stomach) status (5/15/26). The Admission/5-day Medicare Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 5/4/26, reflected R2 scored 13 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and received a mechanically altered diet.R2's medical record reflected they discharged to the hospital on 5/8/26. R2 readmitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 3026546. Based on observation, interview and record review, the facility failed to ensure timely mental and psychosocial evaluation or continued psychosocial support after a resident-to-resident sexual abuse allegation for one (R3) of three reviewed. Findings include: R3:Review of the medical record reflected R3 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included bilateral primary osteoarthritis of knee, anxiety, major depressive disorder (5/21/25) and suicidal ideations (8/8/25). The Annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/23/26, reflected R3 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and 11 out of 27 (moderate depression) on the Patient Health Questionnaire (PHQ-9/tool for screening and measuring depression severity).On 6/2/26 at 11:24 AM, R3 was observed lying in bed. R3 reported, on Monday, 4/13/26, around 4:20 AM, R4 entered his room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-10 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow up on resident grievances for one (resident 1) of one reviewed.Findings include:On 4/10/26 at 12:13 PM, during an observation and interview, R1 was observed lying in bed, on her back. R1 reported that a friend of hers was able to review her electronic medical record and discovered there was an order for restorative therapy and it was believed to have been set to start January 1, 2026. R1 further stated that she had received this service 5 times total since January 1st and had been told by staff that they didn't have anyone to run the program. R1 reported that she filed a grievance related to not receiving the ordered restorative therapy and to date had not received any follow up by facility staff. R1 provided a photo of the grievance that was submitted. Review of the photo of R1's Grievance form revealed the following: the form was signed and dated by the resident on 3/25/2026, What is your concern about? Restorative therapy-Per my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2961814. Based on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans for two (R3 & R5) of three reviewed. Findings include:Resident #3 (R3) Review of the medical record reflected that R3 was admitted to the facility on [DATE]. Diagnoses of cellulitis in both lower legs, chronic obstructive pulmonary disease, heart failure, dementia, difficulty walking and anxiety. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/27/2026 revealed R3 had a Brief Interview of Mental Status (BIMS) of 7 (severely impaired) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R3 was assist with set up with eating, partial to moderate assistance toileting, showering, dressing lower body. During an observation and interview on 04/10/2026 at 2:15 PM, R3 stated she kept her cigarettes and lighter with her. R3 stated she keeps them in her purse or carries them with her. When R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide restorative therapy as ordered for two (resident 1 and resident 4) of three reviewed. Findings include:R1On 4/10/26 at 12:13 PM, during an observation and interview, R1 was observed lying in bed, on her back. R1 reported that a friend of hers was able to review her electronic medical record and discovered there was an order for restorative therapy and it was believed to have been set to start January 1, 2026. R1 further stated that she had received this service 5 times total since January 1st and had been told by staff that they didn't have anyone to run the program. R1 reported that she filed a grievance related to not receiving the ordered restorative therapy and to date had not received any follow up. R1 reported that the only time she had been offered and refused restorative therapy was on February 23rd when she had a urinary tract infection, felt dizzy and didn't feel it was safe to sit at the edge of the bed. R1 adamantly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-13 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2690644.Based on observation, interview and record review, the facility failed to ensure a licensed medical provider (Physician, Nurse Practitioner, Physician Assistant) routinely examined pressure ulcers for one (R4) of three reviewed.Findings include: R4's medical record reflected they admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included osteomyelitis (infection in a bone) of vertebra, sacral and sacrococcygeal region and stage 4 pressure ulcers (wound that penetrates all three layers of skin, exposing muscles, tendons and bones) of the sacral region, right buttock and left buttock. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/3/26, reflected R4 scored nine out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and was coded as having four stage 4 pressure ulcers. Two of the four pressure ulcers were coded as being present on admission/entry or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-17 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure care plans were reviewed and revised for four out of 11 residents (Resident #2, 6, 7, & 9).This citation pertains to intake numbers 2527031, 2669486, and 2656254.Resident #2 (R2):Per the facility electronic medical record (EMR) R2 was admitted to the facility on [DATE]. Record review of a facility incident report revealed that on 9/10/2025 R2 had an altercation with his roommate. R2 began to yell at his roommate to shut the mother fking door to the bathroom because his roommate had turned the light on. The report revealed R2 yelled to his roommate to come over to him so he could slap him. Review of R2's progress notes dated 9/10/2025 revealed a notation that R2 threatened to physically harm his roommate because he had the bathroom door open. The note revealed R2' roommate growled at him then R2 began to get up, told him to shut the door, and he was going to beat him. The progress note revealed that the intervention was that R2 was moved to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect the resident's right to be free from verbal abuse by staff.Findings Included:This citation pertains to intake number 2622835.Per the facility Electronic Medical Record (EMR) Resident #3 (R3) was admitted to the facility on [DATE]. Diagnoses included post-traumatic stress disorder (PTSD), anxiety, and history of physical abuse.Review of a Minimum Data Set, dated [DATE] revealed R3 had a Brief Interview for Mental Status score of 15 out of 15 which indicated she R3 had no cognitive deficit. Review of a facility incident and investigation report revealed that on 9/5/2025 Certified Nurse Aid (CNA) D used abusive language towards R3 causing R3 emotional distress. The report revealed R3 overheard two CNA's, CNA C and CNA D talking, and she heard CNA C tell CNA D that R3 was faking her incontinence. R3 then turned on her call light and CNA D responded. R3 asked CNA D for a grievance form and CNA D told her that she did not need one. The report revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · D2025-08-28 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2604669 Based on observation, interview, and record review, the facility failed to ensure one resident (R1) of three reviewed was free from the use of a physical restraint. Findings include:Review of the facility reported incident revealed staff applied a sheet to [R1's] wheelchair (restraint) putting resident at risk for potential harm. Review of the medical record revealed R1 was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses that included alcohol dependence with alcohol induced persisting dementia, pathological fracture of pelvis, wedge compression fracture of vertebra, and anxiety disorder. Review of the Brief Interview for Mental Status (BIMS-a cognitive screening tool) dated 8/22/25 revealed R1 scored 7 out of 15 indicating severe cognitive impairment. R1 sustained multiple falls while in the facility. On 8/29/25 at 9:52 AM, R1 was observed in bed with a staff member providing one on one supervision. In a telephone interview on 8/28/25 at 10:32 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2025-07-24 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 130 residents, resulting in the increased likelihood for cross contamination and bacterial harborage.Findings include: On 07/23/2025 at 10:05 A.M., A common area environmental tour was conducted with Environmental Services Director (ESD) M. The following issues were noted: A-Hall Nursing Station: Two 12-inch-wide by 12-inch-long vinyl flooring tiles were observed (etched, scored, particulate). The concrete flooring sub-surface was also observed exposed through the worn vinyl tiles. (ESD) M indicated she would contact maintenance for necessary repairs as soon as possible. Restroom: The hand sink faucet assembly was observed loose-to-mount. (ESD) M indicated she would contact maintenance for necessary repairs as soon as possible. Lounge: The courtyard entrance/exit door threshold was observed with an air gap. The gap between the metal threshold plate and door slab measured approximately 0.5 - 1.0-inches-deep by 36-inches-long. The metal door frame…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and 6 (9, 23, 52, 57, 82, 124) of 26 sampled residents, the facility failed to provide palatable food products effecting 126 residents who consume food, resulting in the increased potential for resident decreased food acceptance and nutritional decline. Findings include:R57: Review of the medical record reflected R57 admitted to the facility on [DATE], with diagnoses that included muscle weakness and moderate protein-calorie malnutrition. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 6/14/25, reflected 57 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 07/22/2025 at 9:48 AM, R57 was observed in bed, eating a bowl of cereal. R57 reported the facility's food was not good, and they had not had a hot meal or cold glass of milk since admitting to the facility. R82: Review of the medical record reflected R82 admitted to the facility on [DATE] and readmitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure advanced directives were listed correctly on one (R44) of one resident investigated for advanced directives.Findings Include:Resident #44 (R44)Review of the medical record reflected that R44 was admitted to the facility on [DATE] and was readmitted to the facility on [DATE]. Diagnoses of respiratory failure, dementia, lung cancer, chronic obstructive pulmonary disease, anxiety, depression and psychosis. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 06/30/2025 revealed R44 had a Brief Interview of Mental Status (BIMS) of 13 (cognitively intact) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R44 is independent for care and needs minimal assistant with set up.On 07/21/2025 at 3:21 PM, R44 had a DNR in her electronic Medical Record (EMR) signed and dated 11/23/24. The face sheet also called the banner did not reveal R44 as a DNR, it had full code for advanced directives. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure appropriate monitoring for two residents (R7, R82) receiving psychotropic medications. Findings include:Review of the medical record reflected R7 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included vascular dementia and hypotension due to drugs. Review of the Physician orders revealed an active order for Seroquel Oral Tablet (an antipsychotic), give 25 milligrams by mouth one time a day for Dementia with mood disturbance. Review of Physician orders revealed an active order which stated to monitor for psychotropic medication side effects, including orthostatic hypotension (sudden drop of blood pressure with position change). Review of the Physician order revealed no order for orthostatic blood pressure readings. Review of the vitals tab on the electronic medical record revealed no orthostatic blood pressures had been documented. In an interview on 7/24/2025 at 10:22 AM, Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure one out of 26 residents (Resident #130) care plan was revised. Findings Included:Per the facility face sheet Resident #130 (R130) was originally admitted to the facility on [DATE] and readmitted on [DATE]. Review of Physician's orders revealed an order for, [NAME] boot (boots that are puffed up to prevent heels from coming in touch with the bed surface) to bilateral (both) feet while guest is in bed, every shift for Skin integrity., dated 2/11/2025.Review of R130's care plans revealed a care plan in place for, (R130) at risk for impaired skin integrity/pressure injury R/T (related to): decreased mobility, Dx (diagnoses): Alzheimer's Dementia, Anemia, DM (diabetes), HTN (high blood pressure), Bipolar, Mood d/o (disorder), Impaired cognition, Incontinence bladder and bowel, Psychotropic drug use, and protein calorie malnutrition. The care plan was created on 10/14/2021, initiated on 9/17/23, and revised on 2/11/25, however, the [NAME] boots were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure follow-up on monthly pharmacy medication regimen reviews for one (R82) of five reviewed.Findings include: Review of the medical record reflected R82 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included type 2 diabetes, unspecified protein-calorie malnutrition, schizoaffective disorder, major depressive disorder and anxiety. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 7/8/25, reflected R82 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of R82's monthly pharmacy medication regimen reviews reflected to see the report for any noted irregularities and/or recommendations for 1/31/25. Upon further review of R82's medical record, their pharmacy review report for 1/31/25 was not noted. An email was sent to Nursing Home Administrator (NHA) A on 07/23/2025 at 4:03 PM, to request R82's pharmacy review report for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure one out of six medication carts was locked while unattended. Findings Included:On 07/23/2025 at 11:15 AM, a medication cart on the 100 hall was observed to be left unattended and unlocked. no nurse was observed to be in the area; several residents were in the area wandering around. It was not until 11: 21 AM that License Practical Nurse (LPN) K walked up to med cart. LPN K did not notice the medication cart was unlocked so was then informed that the medication cart was unlocked. LPN K then locked the cart and stated that she went to use the restroom and forgot to lock it. Review of the facility's policy and procedure Medication/Treatment Cart Use dated 8/15/2023, revealed, The medication/treatment cart and its storage bins are kept locked until the specified time of medication/treatment administration, In an interview on 7/24/2025 at 10:51 AM, Director of Nursing DON B stated that leaving the medication cart unlocked was not the facility's standard of practice. DON B said the staff were not to do that,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This is related to MI00148888 Based on observation, interview and record review the facility failed to immediately report abuse allegations for one resident (R203) of two reviewed for abuse, resulting in allegations of abuse that were not reported to the Nursing Home Administrator (NHA) and the State Agency timely and the potential for further allegations of abuse to go unreported. Findings include: A review of intake MI00148888 submitted to the state agency revealed in part: What allegedly occurred: On the evening of 11/26/2024, (LPN G) was attempting to assist resident (R203) in his room on the memory care unit. (CNA K) was present. LPN G entered the room and told (R203) she needed to take care of his bloody nose, he had at the time. (CNA K) states that (LPN G) raised her voice when she informed (R203) and walked towards him. (R203) told (LPN G) Stay away from me! Several times. (R203) then yelled, Get the f*ck out of my room! (CNA K) reports (R203) grabbed (LPN G)s arms. (LPN G) then grabbed (R203)s arms and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain clean equipment, resulting in the potential for an increased risk of foodborne illness, affecting all residents that consume food from the kitchen. Findings include: During an observation in the kitchen on 8/20/24 at 9:38 AM numerous fruit flies were observed near the handwashing sink and dishwasher. The A dining room kitchenette was observed on 8/21/24 at 10:38 AM. The floors were sticky, and brown liquid stains were noted on the countertop. The sink was soiled and had excessive hard water buildup on the faucet. The cupboards near the sink were soiled and sticky. Under the sink the bottom of the cupboard was warped and buckled from water damage. The portable steam table pans were observed with water and food debris in all three pans. The plate warmer was observed with food debris. Food trays were observed stored on a folding chair across from the steam table. Fruit flies were noted near the sink. The B dining room kitchenette was observed on 8/21/24 at 10:52 AM. The portable steam table pans were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a clean and homelike environment in eight out of 24 resident rooms, a resident lounge, and a resident TV/reading area resulting in un-cleanliness of resident living areas. Findings Included: During a tour on 8/20/2024 at 11:30 AM, R31's room was entered. It was noted that the floor next to bed B had three towels on the floor, and a strong foul smelling odor was noted. R31, who resided in bed B, stated that she had accidents (urinary incontinence) on the floor. R31 said housekeeping had already been in and cleaned her room, but did not pick up the towels or clean the floor. R31 stated she has the accidents frequently. On 8/21/2024 at 11:45 AM, R31's room was observed to have multiple flies, more than a dozen, in the room and several over R31's mattress. The mattress was observed to be stained from what R31 stated was urine and lymph fluid (a clear-yellowish fluid that can leak from the skin) drainage, an odor that was strong and not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to report an allegation of abuse (bruise of unknown origin) to the State Agency for one Resident (#106) of two Residents reviewed for abuse. Findings Included: Resident #106 (R106) Review of the medical record revealed R106 was admitted to the facility 05/17/2024 with diagnoses that included cerebral vascular accident (stroke), atrial fibrillation, dysphagia (difficulty swallowing), Hemiplegia (paralysis) of the left side, hypertension, hyperlipidemia (high fat content in blood), depression, seizures, and cognitive communication deficit. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/25/2024, revealed R106's Brief Interview of Mental Status (BIMS) was 00 (severe cognitive impairment) out of 15. During observation and attempted interview on 08/20/2024 at 10:28 a.m. R106 was observed lying in bed. R106 did not verbally respond to verbal questions. During a telephone interview on 08/20/2024 R106's family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to investigate, implement preventive measures, and take corrective action for an allegation of abuse (bruise of unknown origin) for one Resident (#106) out of two Residents reviewed for abuse. Findings Included: Resident #106 (R106) Review of the medical record revealed R106 was admitted to the facility 05/17/2024 with diagnoses that included cerebral vascular accident (stroke), atrial fibrillation, dysphagia (difficulty swallowing), Hemiplegia (paralysis) of the left side, hypertension, hyperlipidemia (high fat content in blood), depression, seizures, and cognitive communication deficit. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/25/2024, revealed R106's Brief Interview of Mental Status (BIMS) was 00 (severe cognitive impairment) out of 15. During observation and attempted interview on 08/20/2024 at 10:28 a.m. R106 was observed lying in bed. R106 did not verbally respond to verbal questions. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement the care plan, in 1 of 26 residents reviewed for care plans (Resident #24) resulting in unmet needs. Findings include: Resident #24 (R24) Review of the electronic medical record reflected R24 was admitted to the facility on [DATE] with diagnoses that included acquired absence of left leg below the knee, history of falling, acquired absence of right leg below the knee, need for assistance with personal care, and cognitive communication deficit. The Quarterly Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 7/22/24, reflected that R24 scored a 15 out of 15 on the Brief Interview for Mental Status (cognitively intact). On 08/20/24 at 11:59 AM, R24 was observed in bed. During an interview attempt, R24 reported that he could not hear me. Despite multiple attempts at getting closer to the resident and speaking very loudly, R24 stated that he still could not hear me well enough to answer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to revise the Care Plan for two (Resident #68 and #88) of 26 reviewed for Care Plans. Findings include: Resident #68 (R68): Review of the medical record reflected R68 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included dependence on renal dialysis. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 6/21/24, reflected R68 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 08/22/24 at 11:00 AM, R68 was observed seated in a wheelchair. A clear dressing, dated 8/19/24, was visible near her right chest. R68's Care Plan reflected she received hemodialysis (process to filter blood for people with kidney failure) and had a right internal jugular cuffed catheter (used for hemodialysis access). During an interview on 08/22/24 at 10:08 AM, Certified Nurse Aide (CNA) P reported R68 had a dialysis access site in her chest,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that hygiene, grooming, and activities of daily living (ADL) needs were met for two of three residents reviewed (Residents #38 and #86). This resulted in the residents not receiving ADL care according to their individual preferences with the potential of feelings of shame or embarrassment and unmet care needs. Findings include: Resident #38 (R38) Review of the electronic medical record indicated that Resident #38 was admitted to the facility on [DATE] with diagnoses including hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting the right dominant side, aphasia (difficulty speaking or understanding others), and reduced mobility. The [NAME] for Resident #38 revealed that the resident was dependent on one staff for bathing and grooming assistance. On 08/20/24 at 12:39 PM, Resident #38 was in bed watching television. The resident understood questions and was easily conversant. Resident #38 explained that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that two Residents (#24, #102) physician orders were followed and failed to provide an assessment/intervention for bowel constipation for one Resident (#27) out of 26 Residents reviewed for Quality of Care. Findings Included: Resident #27 (R27) Review of the medical record revealed R27 was most recently re-admitted to the facility 08/13/2024 with diagnoses that included bipolar disorder, left knee pain, dysphagia (difficulty swallowing), insomnia, left femur fracture, type 2 diabetes, morbid obesity, low back pain, hypertension, hyperlipidemia (high fat content in blood), gastro-esophageal esophagitis, and schizophrenia. R27's most recent completed Minimum Data set (MDS), with an Assessment Reference Date (ARD) of 07/14/2024, revealed a Brief Interview of Mental Status (BIMS) of 11 (moderate cognitive impairment) out of 15. During observation and interview on 08/20/2024 at 02:15 p.m. R27 was observed sitting up in her wheelchair, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-01 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00138939. Based on observation and interview, the facility failed to maintain a clean, homelike environment, resulting in ceiling tiles with water damage and peeling, water damaged wallpaper. Findings include: During an observation on 10/26/23 at 9:25 AM, on the hallway for rooms 125 to 133, water damage was observed on a ceiling tile near the exit door to outside. On 10/26/23 at 10:24 AM, on the hallway for rooms 101-115, water damage was observed on a ceiling tile near the exit door to outside. During an observation on 10/26/23 at 11:08 AM, the secure unit was observed to have water damage on a ceiling tile near room [ROOM NUMBER]. Two ceiling tiles near room [ROOM NUMBER] were observed with water damage around a vent. Wallpaper was noted to be peeling above the exit door to outside, near rooms 482 ad 483. Four ceiling tiles were observed with water damage near rooms [ROOM NUMBERS]. Two ceiling tiles were observed with water damage around a vent, near room [ROOM NUMBER]. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00138939. Based on observation, interview and record review, the facility failed to report a resident elopement to the State Agency for one (Resident #6) of three reviewed for elopement, resulting in a resident elopement not being reported to the State Agency and the potential for further elopements not being reported. Findings include: Review of the medical record reflected Resident #6 (R6) admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included dementia, bipolar disorder and repeated falls. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 7/16/23, reflected R6 scored three out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 10/30/23 at 9:39 AM, R6 was observed asleep, lying on her right side, in bed. During an interview on 10/30/23 at 9:34 AM, Certified Nurse Aide (CNA) F reported R6 slept a lot on day shift and did not wander or exit seek on day shift.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00138939. Based on observation, interview and record review, the facility failed to ensure a resident elopement was thoroughly investigated for one (Resident #6) of three reviewed for elopement, resulting in the potential for resident elopements not being thoroughly investigated and the potential for further elopements to occur. Findings include: Review of the medical record reflected Resident #6 (R6) admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included dementia, bipolar disorder and repeated falls. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 7/16/23, reflected R6 scored three out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 10/30/23 at 9:39 AM, R6 was observed asleep, lying on her right side, in bed. During an interview on 10/30/23 at 9:34 AM, Certified Nurse Aide (CNA) F reported R6 slept a lot on day shift and did not wander or exit seek on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00138939. Based on observation, interview and record review, the facility failed to prevent an elopement for one (Resident #6) of three reviewed for elopement, resulting in the resident exiting the facility through an alarmed door, without staff knowledge, and being brought back into the facility by an unknown individual. Findings include: Review of the medical record reflected Resident #6 (R6) admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included dementia, bipolar disorder and repeated falls. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 7/16/23, reflected R6 scored three out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 10/30/23 at 9:39 AM, R6 was observed asleep, lying on her right side, in bed. During an interview on 10/30/23 at 9:34 AM, Certified Nurse Aide (CNA) F reported R6 slept a lot on day shift and did not wander or exit seek on day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to MI00140174 and MI00140241. Based on observation, interview and record review, the facility failed to ensure food was palatable and served at an appetizing temperature, resulting in the potential for decreased food acceptance and nutritional decline for all residents that received food from the facility's kitchen. Findings include: On 10/26/23 at 9:59 AM, Resident #8 (R8) was queried on the taste and temperature of the food. R8 used a thumbs down gesture and asked if that was close enough. The facility's grievance log reflected R8 had a concern pertaining to cold food on 10/5/23. On 10/10/23 one resident had concerns pertaining to cold food and the taste of the food. An additional resident concern for 10/10/23 pertained to food temperature. A test tray from the main dining room was provided at the conclusion of resident room tray preparation, on 10/31/23 at 12:58 PM. The meal was provided on a tray, with a plate cover and plate warmer. Lids were on the beverage cup and jello bowl. The meal consisted of two chicken tenders, tater tots, a roll, vegetables…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-13 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00137838 and MI00135892. Based on observation, interview, and record review, the facility failed to revise the care plan in 5 of 25 residents reviewed for care plans (Resident #53, #57, #88, #140 & #144), resulting in unmet needs. Findings include: Resident #140 (R140) Discharge summary dated [DATE] at 12:00 AM indicated R140 had a history of depression, anxiety, and chronic back pain. R140 was admitted to the facility after hospitalization for a septic left hip joint and a spinal fusion, and finished a course of intravenous (IV) antibiotics. Social Services progress note indicated R140's Brief Interview for Mental Status (BIMS), a short cognitive screener was 15 (cognitively intact). Physician Progress Note dated [DATE] at 12:00 AM indicated R140 complained of popping in her right shoulder and pain with movement. R140's [DATE] Radiology Report revealed x-ray of the right shoulder indicated she had moderate degenerative joint disease (DJD) of the right shoulder. R140's Pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-13 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide quality care and treatment services to 4 of 25 reviewed in sample (Resident #7, #19, #32, & #58), resulting in constipation (Resident #32), the potential for delayed wound healing (Resident #7 & 58), and low blood sugars (Resident #19). Resident #58 (R#58) During an observation and interview on 7/10/23 at 11:29 AM, R58 stated she had a sore on the back of her left thigh that was painful and would bleed at times; R58 had an open area that was approximately 4 centimeters in length and 3 cm in width and surface depth. R58's Minimum Data Set (MDS) with assessment reference date of 11/16/22 indicated she was admitted to the facility on [DATE], had a Brief Interview for Mental Status (BIMS), a short performance based cognitive screener of 15 (13-15 Cognitively intact). The same MDS assessment revealed R58 did not reject care during the look-back period. Progress note dated 6/01/23 at 12:00 AM revealed R58 . still complains of raw areas…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-13 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate completion of advance directive information for one (Resident #6) of one resident reviewed for advance directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time) resulting in the potential for a resident's preferences for medical care to not be followed by the facility. Findings include: Review of the medical record revealed that Resident #6 (R6) was admitted to facility [DATE] with diagnoses including major depressive disorder, bipolar disorder, and anxiety disorder. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of [DATE] revealed that R6 had moderate difficulty hearing, was understood by others, and was usually able to understand others. Section C of the same MDS revealed that R6 had a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 10 (moderately impaired cognition). Review of R6's medical record completed with the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to report allegations of abuse for two residents (#117, #139) of 15 residents in the survey sample for abuse resulting in allegations of abuse not being reported to the State Agency and the potential for further allegations of abuse to go unreported and not thoroughly investigated. Findings Included: Resident #117 (R117) Review of the medical record revealed R117 was admitted to the facility 02/13/2023 with diagnoses that included multiple sclerosis, depression, protein-calorie deficiency, suicidal behavior, toxic encephalopathy (brain dysfunction caused by toxins), and dysphagia (difficulty swallowing). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/21/2023, revealed R117 had a Brief Interview for Mental Status (BIMS) of 12 (mildly impaired cognition) out of 15. Resident #139 (R139) Review of the medical record revealed R139 was admitted to the facility 01/23/2023 with diagnoses that included atrial fibrillation, chronic obstructive pulmonary disease (COPD), peptic ulcer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to routinely complete thorough pressure ulcer assessments and documentation consistent with professional standards of practice for one resident (Resident #7) of 2 reviewed for pressure ulcer care, resulting in the potential for deterioration in wound and health status. Findings include: Review of the medical record revealed that Resident #7 (R7) was readmitted to facility on 7/18/22 with diagnoses including varicose veins of right lower extremity with ulcer of calf, varicose veins of right lower extremity with ulcer other part of foot, chronic peripheral venous insufficiency, type 2 diabetes mellitus, and lymphedema. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 6/5/23 revealed that R7 had a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 13 (cognitively intact). Section M of the same MDS indicated that R7 had one unstageable pressure injury that was present upon admission, one venous and arterial ulcer, and a diabetic foot ulcer. In an observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and record review, the facility failed to ensure two Licensed Practical Nurses (LPN E and H), and one Registered Nurse (RN G) had specific competencies and skills necessary to meet resident needs, and failed to ensure two Certified Nurse Aides (CNA F, Q) had their required annual competency evaluation in skills and techniques necessary to care for residents, resulting in the potential for nursing staff to lack the necessary qualifications and training to adequately care for the needs of the residents with a facility census of 124. Findings include: Registered Nurse (RN) G, with an indicated date of hire of 1/25/23, personnel file reviewed and was not noted to include any competencies/skills check-off review. Certified Nurse Aide (CNA) F, with an indicated date of hire of 1/25/23, personnel file reviewed and was not noted to include any competencies/skill check-off review. Licensed Practical Nurse (LPN) H, with an indicated date of hire of 11/24/20, personnel file reviewed and was not noted to include any competencies/skill check-off review. LPN E, with an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide treatment and services for mental or psychosocial concerns for one resident (#57) with suicidal ideations of four residents reviewed resulting in the potential for adverse outcomes of a resident with suicidal ideations. Findings Included: Resident #57 (R57) Review of the medical record revealed R57 was admitted to the facility 01/20/2020 with diagnoses that included pain right shoulder, benign prostatic hyperplasia (enlarge prostate), dorsalgia (back pain) , trans ischemic attack, cerebral infarction (stroke), anxiety, type 2 diabetes, morbid obesity, atherosclerotic heart disease, hyperlipidemia (high fat content in blood), sleep apnea, atrial fibrillation, hypertension, gastro-esophageal reflux, and major depression. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/29/2023, revealed R57 had a Brief Interview for Mental Status (BIMS) of 13 (cognitively intact) out of 15. Section D00300 (mood-depression total severity score) of the MDS, with the same ARD, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-13 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to; (1. label open multi-dose tuberculin vial with open date in 1 of 2 medication rooms; (2. ensure multi-dose insulin pens were dated upon opening in 1 of 3 medication carts and; (3. label open multi-dose prescription eye drops with open date in 1 of 3 medication carts reviewed for labeling, dating and expiration of medications. This deficient practice resulted in the potential for administration of expired medications and decreased therapeutic effects of administered medications, the potential for cross contamination, and medication errors in a current facility census of 124. Findings include: Medication vials should always be discarded whenever sterility is compromised or questionable. In addition, the United States Pharmacopeia (USP) General Chapter 797 [16] recommends the following for multi-dose vials of sterile pharmaceuticals: ?If a multi-dose has been opened or accessed (e.g., needle-punctured) the vial should be dated and discarded within 28 days unless the manufacturer specifies a different (shorter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain meet criteria to treat a urinary tract infection, in one of one resident reviewed for diagnosis of urinary tract infection (Resident #90), resulting in the potential for inappropriate antibiotic and treatment. Findings include: Resident #90 (R90) R90's Minimum Data Set (MDS) assessment with assessment reference dated of 6/23/23, revealed she admitted to the facility on [DATE], had a Brief Interview for Mental Status (BIMS), a short performance-based cognitive screener, score of 14 (13-15 Cognitively Intact). The same MDS revealed R90 had the diagnoses of end stage renal failure that required hemodialysis, anemia, heart failure, stroke, diabetes mellitus, anxiety and depression. Progress Note dated 7/07/23 at 7:42 AM revealed R90 had complained of nausea and received Zofran (antiemetic, prevent nausea and vomiting) before she went offsite for dialysis; the dialysis nurse notified the facility that they sent R90 to the hospital for 10/10 (pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.8-0.8 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 4 of 53.2+0.8 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 80 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Aria Nursing and RehabilitationLansing, MI 1 of 5Autumnwood of McBainMcBain, MI 1 of 5Christian Park Health Care CenterEscanaba, MI 1 of 5Courtney ManorBad Axe, MI 1 of 5Ely ManorAllegan, MI 1 of 5Kith HavenFlint, MI 1 of 5Laurels Of Norworth TheWorthington, OH 1 of 5Laurels Of West Carrollton TheWest Carrollton, OH 1 of 5Laurels Of West Columbus, TheColumbus, OH 1 of 5Notting Hill of West BloomfieldWest Bloomfield, MI 1 of 5Regency at FremontFremont, MI 1 of 5Regency at JacksonJackson, MI 1 of 5Regency at TroyTroy, MI 1 of 5Regency at WaterfordWaterford, MI 1 of 5Regency at Whitmore LakeWhitmore Lake, MI 1 of 5Royalton Manor, LLCSt Joseph, MI 1 of 5The Laurels Of HeathHeath, OH 1 of 5The Laurels Of Walden ParkColumbus, OH 1 of 5The Laurels of GalesburgGalesburg, MI 1 of 5The Laurels of HudsonvilleHudsonville, MI 1 of 5The Manor of NoviNovi, MI 2 of 5Laurels Of Athens, TheAthens, OH 2 of 5Laurels Of Mt Vernon TheMount Vernon, OH 2 of 5Laurels Of Steubenville TheSteubenville, OH 2 of 5Regency At Bluffs ParkAnn Arbor, MI 2 of 5Regency at CheneDetroit, MI 2 of 5The Laurels Of GahannaColumbus, OH 2 of 5The Laurels Of KetteringKettering, OH 2 of 5The Laurels Of University ParkRichmond, VA 2 of 5The Laurels Of Willow CreekMidlothian, VA 2 of 5The Laurels of BedfordBattle Creek, MI 2 of 5The Laurels of ChathamPittsboro, NC 2 of 5The Laurels of Forest GlennGarner, NC 2 of 5The Manor of Farmington HillsFarmington Hills, MI 2 of 5Willowbrook ManorFlint, MI 3 of 5Autumnwood of DeckervilleDeckerville, MI 3 of 5Boulevard Temple Care Center, LLCDetroit, MI 3 of 5Brittany ManorMidland, MI 3 of 5Hamilton Respiratory and Nursing CenterHamilton, OH 3 of 5Hartford Nursing & Rehabilitation CenterDetroit, MI

Showing 40 of 80; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
QAZI, MOHAMMADIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2016
KHAN, ANISIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2016
STOBB, DAVIDIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2021
CIENA HEALTHCARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2021
COVERT, CURTISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
DI REZZE, JUSTINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
COLDWATER SENIOR LEASING, LLCOrganizationADP OF THE SNFsince 01/01/2021
MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97OrganizationADP OF THE SNFsince 02/01/2016
SELECT REHABILITATION, LLCOrganizationADP OF THE SNFsince 07/01/2024
ZENITH FINANCIAL GROUP, LLCOrganizationADP OF THE SNFsince 03/01/2022
DEUTSCH, NEALIndividualADP OF THE SNFsince 01/23/2025
GARDINA, ANNAIndividualADP OF THE SNFsince 01/23/2025

CMS files one row per role, so the 21 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.1M
Net patient revenuemost recent cost report
-5.3%
Operating marginrevenue minus expenses
$2.7M
Related-party expense17% of expenses

This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$337per resident / day
operating cost
$10,231per month
≈ monthly operating cost
$320per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235302. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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