Regency at Whitmore Lake
8633 N Main Street, Whitmore Lake, MI 48189 · For profit - Corporation · 131 certified beds · (734) 449-4431 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Feb 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- it has 7 actual-harm citations
- a high number of inspection citations overall (85) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $235,995 in federal fines (most recent 2025-03-31)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.0% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.1% | 5.4% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.0% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.6% | 3.0% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 11.2% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.6% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 99.1% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.6% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 17.8% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.2% | 14.8% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.1% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 88.7% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 16.5% | 24.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 13.2% | 11.7% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.57 | 1.84 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.76 | 1.64 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 30 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 61.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 28% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.2%CMS range 38.5–71.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.1%CMS range 6.7–15.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 61.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 54.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 64.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 93.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 4.0–12.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.76 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 131 beds and averages 117.9 residents a day — about 90% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.19 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 3.76 on weekdays — 17% thinner on weekends. RN hours go from 0.74 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
85 citations, most serious first. The 17 most serious are shown; the remaining 68 are one tap away and print in full.
- Actual harm · Gcited before2025-03-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prevent and correctly identify pressure ulcers for two out of seven residents (Residents 101, and 108) resulting in misidentifying of pressure ulcers, and worsening of pressure ulcers. Findings Included: Resident #101 (R101): Per the facility face sheet R101 had resided at the facility since 4/4/2023. Diagnoses included spinal cord injury, contractures of both hands and fingers, and muscle contractures. Review of a photo dated 12/17/24, of R101's buttocks area reveal moisture associated skin damage (MASD-damage of the skin caused by being constantly moist from things such as urine), and a stage III pressure ulcer (PU) (full thickness tissue loss, fat may be visible). The photo also had an assessment documented which revealed the PU was a stage III (3) in-house acquired PU. The PU was located on R101's right buttocks and the facility documented it as new on 12/17/2024. The facility also documented that the PU had granulation, per the assessment, in 100% of the wound. There was no granulation observed in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00145821 Based on observation, interview and record review the facility failed to: 1.) ensure the safety, 2.) implement care-planned interventions, 3.) ensure that those interventions were functional and in place; and 4.) provide timely assessment and treatment for 1 of 3 sampled residents (R104) reviewed for supervision from a total sample of 4 residents, resulting in actual harm for R104's fall with left femur fracture on 6/7/24, delay in assessment, pain and transfer to the hospital. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R104 was a [AGE] year old female admitted to the facility on [DATE], with re-admission post hospital transfer 6/11/24 following displaced transverse fracture left femur with other diagnoses that included cerebral vascular accident with left side paralysis, spastic hemiplegia left side, hypertension (high blood pressure), lupus, cervical disc disorder, anxiety, and depression. The MDS reflected R104 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review facility failed to: 1) accurately assess, monitor, treat and prevent the development of pressure ulcers consistent with professional standards of practice to prevent avoidable pressure ulcers; and 2) implement care-planned and non-care-planned interventions for one Resident (R38) of three reviewed for pressure ulcers, resulting in facility acquired stage 4(full thickness skin and tissue loss), and the increased likelihood for delayed wound healing and/or worsening of wounds and overall deterioration in health status. Findings include: Resident #38(R38) Review of the Face Sheet and Minimum Data Set (MDS) with ARD date [DATE], reflected R38 was a [AGE] year old female admitted to the facility on [DATE] related to chronic obstructive pulmonary disease, stage 4 facility acquired pressure ulcer with chronic osteomyelitis, hypertension (high blood pressure), diabetes mellitus, cerebral vascular infarction with left non-dominant hemiparesis, anxiety, and depression. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142988. Based on interview and record review, the facility failed to thoroughly supervise, assess and investigate incident and accidents in three of five residents reviewed for accidents (Resident #77, #79 & #89), resulting in a change of condition, transfer to the hospital followed by death (R77), and avoidable accident (Resident #79) and safety risks with elopement (Resident #89). Findings include: Resident #77 (R77) R77's admission Minimum Data Set (MDS) assessment dated [DATE], revealed he admitted to the nursing home on 2/09/24, had severely impaired cognition, difficulty with focusing attention, and disorganized thinking. The same MDS assessment indicated R77 did not wander or have any physical, verbal or other behavioral symptoms during the 7-day look-back period. Fall risk assessment dated [DATE] revealed R77 was at risk for falls. Progress note dated 2/20/24 at 9:33 PM indicated R77 would not sleep or stay in his room, he was wandering into other residents' rooms all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-03-05 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pain management service of Botox injections in one of three residents (Resident #317) reviewed for pain, resulting in unrelieved pain. Findings include: Review of an admission Record revealed Resident #317 (R317) admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included fracture of neck, traumatic subarachnoid hemorrhage with loss of consciousness, need for assistance with personal care, disorder of the autonomic nervous system, and cellulitis of toe. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/9/23, reflected R317 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The Care Plan reflected R317 was dependent on staff for all activities of daily living. In an observation and interview on 02/25/24 at 12:15 PM, R317 was observed in bed dressed in a gown. R317's hands and wrists were exposed which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-11-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00129193 and MI00130754. Based on observation, interview and record review, the facility failed to 1) protect the resident's right to be free from sexual abuse for one (Resident #54) by Resident #20 and; 2) protect the resident's right to be free from physical abuse for one (Resident #21) by Resident #466 of four reviewed for abuse, resulting in resident to resident sexual and physical abuse. Using the Reasonable Person Concept, findings could include fear, anxiety, trauma and withdrawal. Findings include: Resident #20 (R20): Review of the medical record reflected R20 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included diabetes, paranoid schizophrenia and other frontotemporal neurocognitive disorder. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 8/23/22, reflected R20 had short-term and long-term memory problems. The same MDS reflected R20 performed activities of daily living with independence to extensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-11-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement pressure injury interventions for two (Resident #52 and Resident #97) of five residents reviewed for pressure injuries resulting in the development of facility acquired pressure injuries with the potential for delayed healing, wound deterioration, and formation of additional pressure injuries. Findings include: Resident #52 (R52): R52 was an eighty-nine-year-old initially admitted to facility 12/21/2018 with most recent readmission on [DATE] with diagnoses including acquired absence of left toe, unspecified dementia, atrial flutter, type 2 diabetes mellitus, peripheral vascular disease. Review of Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 11/1/22 indicated that resident with Brief Interview for Mental Status (BIMS) score of 5 (severely impaired cognition). Section G of MDS revealed that R52 required extensive assist of one for bed mobility and two-person dependent assist for transfer. Section H of MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of three residents (Resident #12) received activities of daily living (ADL) care per the plan of care. Findings Included: Review of a Minimum Data Set (MDS) dated [DATE] on page #21 under section GG revealed, R12 was dependent on staff for Roll left and right: The ability to roll from lying on back to left and right side and return to lying on back on the bed.The MDS defined dependent as, Helper does all of the effort. Resident does none of the effort to complete the activity. Or, the assistance of 2 or more helpers is required for the resident to complete the activity.On 12/23/2025 at 10:16 AM, Certified Nurse Aid (CNA) J was observed to perform catheter care for Resident #12 (R12) while R12 was in bed. R12 was observed to be laying on the left side of the bed, R12's left side and not in the middle of the bed, CNA J proceeded to tell R12 to roll over to his left side, in which R12 did. CNA J performed peri care and took out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, interview and record review, the facility failed to thoroughly investigate for two out of two residents (Resident #1, and Resident #3) allegations of abuse. Review of a facility reported incident (FRI) dated 07/07/25 at 5:45pm and reported to the state on 07/07/25 at 6:31 PM. 5 day follow up dated 07/10/25. R2 and CNA L were walking on hall 200 when R2 told R1 oh you look like you need a kiss, bent down and kissed R1 on the lips. R1 responded to R2 by telling R2 he was going to tell on her and called her a bitch. CNA L separated them and took R2 to another area. Social workers met with both residents. R2 did not recall the incident and remained ambulatory throughout the facility.R1 did recall the incident and was educated about the use of profanity and the need to call for staff for assistance.R1 was witnessed by LPN M yelling at R2, Get the fuck away from me. According to R1, R2 allegedly kissed him, and he shouted profane words towards her. LPN M immediately separated the residents.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update and revise resident care plan's, in three of three residents reviewed for care plans (Resident #2, Resident #1 and Resident #3), resulting in potential for not maintaining or obtaining their highest practicable physical and emotional wellbeing. Findings include:Review of a facility reported incident (FRI) dated 07/07/25 at 5:45pm and reported to the state on 07/07/25 at 6:31 PM. 5 day follow up dated 07/10/25. R2 and CNA L were walking on hall 200 when R2 told R1 oh you look like you need a kiss, bent down and kissed R1 on the lips. R1 responded to R2 by telling R2 he was going to tell on her and called her a bitch. CNA L separated them and took R2 to another area. Social workers met with both residents. R2 did not recall the incident and remained ambulatory throughout the facility.R1 did recall the incident and was educated about the use of profanity and the need to call for staff for assistance.R1 was witnessed by LPN M yelling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-17 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake(s) 1216042, 1216038, 1216041Based on observations, interviews, record reviews, and 1 (200) of 4 sampled residents, the facility failed to maintain ambient room temperatures within the acceptable regulatory parameters (71-81 degrees Fahrenheit) affecting 116 residents, resulting in the increased likelihood for resident dehydration and physical/emotional discomfort.Findings include:On 7/15/25 at 1:26 PM during an interview with LPN “D”, when asked if there had been any issues with the air conditioning, she reported “it is hell” (referring to the facility being excessively hot) and that they were trying to get portable air conditioning units for resident rooms [ROOM NUMBERS], as those rooms get direct sunlight and seem to be the warmest. LPN “D” reported that the unit she worked on was provided 6 fans for approximately 34 residents. LPN “D” further reported that when you enter the hallway of their unit from the main area you can feel a temperature increase. When asked if maintenance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-17 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 1216041Based on observations, interviews, record reviews, reviewed for food product palatability, the facility failed to provide palatable food products affecting 116 residents who consume food, resulting in the increased likelihood for decreased resident food acceptance and nutritional decline.Findings include:On 07/15/25 at 09:43 A.M., An interview was conducted with Resident #200 regarding facility food products. Resident #200 stated: Food Sucks, “The waffles are hard.”, “The biscuits and gravy are stone cold.”, “The hushpuppies are hard as a rock.”, “The bread is dry and hard.”, The meat is dry., The menu is consistently the same., The vegetables are mushy., I go for days without eating facility food., The condensed soup is bad., The peanut butter is bad and doesn't spread., One day we had peanut butter and jelly and vegetable soup for dinner. On 07/15/25 at 09:45 A.M., An interview was conducted with Resident #200 regarding meal service times. Resident #200 stated:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-17 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake 1216041Based on observations, interviews, record reviews, and 1 (200) of 4 sampled residents, the facility failed to provide timely meal service affecting up to 116 residents who consume food, resulting in the increased likelihood for delayed meal service, increased emotional/psychosocial distress, and decreased food acceptance/nutritional decline.Findings include:On 07/15/25 at 09:45 A.M., An interview was conducted with Resident #200 regarding facility meal service times. Resident #200 stated: Breakfast is served around 09:00 - 09:30 A.M., Lunch is served from 01:00 - 01:30 P.M. daily., and Dinner is served from 06:00 -06:30 P.M.On 07/15/25 at 01:57 P.M., Resident #200's lunch meal tray was observed stored within the insulated transport cart, located on the Unit 1 hallway corridor.On 07/15/25 at 02:04 P.M., Resident #200's lunch meal food tray was observed delivered by Certified Nursing Assistant (CNA) I. (CNA) I was also observed providing feeding assistance to Resident #200.(*) The State of Michigan Operations Manual Appendix PP states: F809…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation includes intake MI000152150. Based on interview and record review the facility failed to revise a comprehensive care plan for one out of three residents (Resident #1). Findings Included: Per the facility face sheet Resident #1 (R1) was admitted to the facility on [DATE]. Diagnosis included Alzheimer's disease. Review of R1's Brief Interview for Mental Status (BIMS) score revealed that on 12/7/2026 R1 scored a six, and on 2/7/2025, R1 scored a three, both score were indicative of a severe mental impairment. Review of a Physician's Statement of Competency dated 12/27/2024, revealed R1 was deemed to be incompetent and not able to make his own medical decisions. Review of R1's progress notes revealed that on 3/30/2025, R1 was found to be lying in a bed with another female resident. The note revealed staff had been following R1 the majority of the day trying to keep R1 and the female resident separate, but were eventually observed in another resident's bed with R1 having his hand down the female's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation includes intake MI000152150. Based on observation, interview, and record review the facility failed the provide one on one supervision for one out of two residents (Resident #1). Findings Included: Per the facility face sheet Resident #1 (R1) was admitted to the facility on [DATE]. Diagnosis included Alzheimer's disease. Review of R1's Brief Interview for Mental Status (BIMS) score revealed that on 12/7/2026 R1 scored a six, and on 2/7/2025, R1 scored a three, both score were indicative of a severe mental impairment. Review of a Physician's Statement of Competency dated 12/27/2024, revealed R1 was deemed to be incompetent and not able to make his own medical decisions. Review of R1's progress notes revealed that on 3/30/2025, R1 was found to be lying in a bed with another female resident. The note revealed staff had been following R1 the majority of the day trying to keep R1 and the female resident separate, but were eventually observed in another resident's bed with R1 having his hand down the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-31 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and 8 (R18, R27, R28, R30, R50, R75, R97, R117) of 30 sampled residents who consume food, the facility failed to provide palatable food products effecting 119 residents, resulting in the increased likelihood for resident decreased food acceptance and nutritional decline. Findings include: On 03/24/25 at 12:09 P.M., Food product temperatures were monitored utilizing a ThermoWorks Super-Fast Thermapen model CR2032 digital thermometer. The following food product temperatures were recorded: Chicken Cordon Blue - 140.5 Garlic Mashed Potatoes - 148.5 Seasoned Broccoli - 161.2 Dinner Roll - Room Temperature Apricot Halves - 44.6* Beverage (2% Milk) - 40.4 (*) The 2022 FDA Model Food Code section 3-501.16 states: (A) Except during preparation, cooking, or cooling, or when time is used as the public health control as specified under §3-501.19, and except as specified under (B) and in (C) of this section, TIME/TEMPERATURE CONTROL FOR SAFETY FOOD shall be maintained: (1)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-31 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 119 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage. Findings include: On 03/24/25 at 09:27 A.M., An initial tour of the food service was conducted with Dietary Manager C. The following items were noted: 2 of 2 can opener assemblies and mounting brackets were observed soiled with accumulated and encrusted food residue. Dietary Manager C indicated she would have staff thoroughly clean and sanitize the can opener assemblies and mounting brackets as soon as possible. The 2022 FDA Model Food Code section 4-601.11 states: (A) EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be clean to sight and touch. (B) The FOOD-CONTACT SURFACES of cooking EQUIPMENT and pans shall be kept free of encrusted grease deposits and other soil accumulations. (C) NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an accumulation of dust, dirt, FOOD residue, and other debris. The dry food product (Flour and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 68 citations
- Potential for harm · F2025-03-31 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure a representative from the Governing Body had contributed to the facility assessment, and failed to ensure the facility assessment was re-assessed based on a change in resident acuity status potentially affecting all 119 residents who resided at the facility. Findings Included: Review of the facility assessment revealed that the last assessment was conducted on 7/16/2023, and was good through 7/15/2024, however the facility within the last 30 days had seven pressure ulcers with treatments, 42 residents who had falls; with two of the residents having a major injury from a fall, and 13 residents with catheters who required catheter care. The facility assessment was not re-assessed in order to determine if the facility was able to meet the care needs of the residents on a daily basis. Furthermore, the assessment was found to have the Administrator listed as the Governing body, and not the owner or CEO, or other individuals who are legally responsible to establish and implement policies regarding the management and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-31 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and 1 (R50) of 30 sampled residents, the facility failed to effectively clean and maintain the physical plant effecting 119 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality. Findings include: On 03/24/25 at 04:13 P.M., An environmental tour of the facility outdoor smoking area was conducted by this surveyor. The following item was noted: The smoking area canopy roof was observed (worn, warped, missing), allowing seasonal weather events (snow, rain, etc.) to enter the open smoking space. The damaged canopy roof surface measured approximately 24-feet-long by 30-feet-wide. On 03/24/25 at 04:43 P.M., An interview was conducted with R50 regarding the condition of the facility smoking area canopy roof. R50 stated: The smoking area has been bad for quite a while. R50 also stated: I have been here for three years, and the roof has been bad the entire time. On 03/25/25 at 08:55 A.M., An environmental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-31 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of staff to resident abuse to the State Agency for one (Resident #107) of two reviewed. Findings include: Review of the clinical record revealed Resident # 107 (R107) was admitted to the facility on [DATE] with diagnosis that included dementia. Review of the Minimum Data Set (MDS) dated [DATE] reflected R107 scored 9 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status. Nursing progress notes dated 11/18/2024 revealed R107 reported a Certified Nursing Assistant physically and verbally abused him and that the Nursing Home Administrator (NHA) A and Social Worker (SW) L were notified. On 03/27/25 at 12:54 PM during an interview with SW L she reported she was aware of R107's allegation of abuse and stated she interviewed R107 and R107's spouse. R107 was unable to give a physical description but not the name of the alleged perpetrator/employee, R107 had some confusion and was potentially thinking of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure comprehensive care plans were developed and implemented to meet the needs for two (Residents 101, and 108) out of 30 residents. Findings included: Resident #101 (R101): Per the facility face sheet R101 had resided at the facility since 4/4/2023. Diagnoses included spinal cord injury, contractures of both hands and fingers, and muscle contractures. Review of a photo dated 12/17/24, of R101's buttocks area reveal moisture associated skin damage (MASD-damage of the skin cause by being constantly moist from things such as urine), and a stage III pressure ulcer (PU) (full thickness tissue loss, fat may be visible). The photo also had an assessment documented which revealed the PU was a stage III (3) in-house acquired PU. The PU was located on R101's right buttocks, and was documented as new on 12/17/2024. In an observation on 3/26/2025 at 3:02 PM, of R101's buttocks wounds it was observed R101 had MASD, and an open approximately 3 centimeter (cm) wound that was located in the same place as the stage 3 wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one out of 30 residents care plan interventions were appropriately revised. Findings Included: Per the facility face sheet Resident 101 (R101) had resided at the facility since 4/4/2023. Diagnoses included contractures of right, left hand, and muscles. Review of a care plan dated 1/20/2025, revealed, I (R101) have contractures to: Bilateral ankles Bilateral wrists/hands, Bilateral elbows. The interventions were, Provide the following assistive devices as tolerated, .Right and Left hand splints, Right and left elbow splints., dated 01/20/2025. On 3/25/2025 at 9:42 AM, R101 was visited but was asleep, however it was observed R101 had severe hand and finger contractions with the right fingers contracted into a z shape, and the left hand was observed to have all fingers contracted into the palm with the wrist severely bent backwards. A wash clothe was observed to be inside of R101's left hand. R101 was observed to be on his back. During an interview on 3/26/2025 at 3:02 PM, R101's hand splints were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-31 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure podiatry care was provided for one (Resident #107) of one reviewed for foot care. Findings include: Review of the clinical record revealed Resident # 107 (R107) was admitted to the facility on [DATE] with diagnosis that included dementia. Review of the Minimum Data Set (MDS) dated [DATE] reflected R107 scored 9 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status. On 03/24/25 at 11:04 AM R107 was observed resting in bed, family member P was at bedside and reported they visited on a daily basis. Family member P reported being frustrated that their multiple requests for podiatry care was ignored. Family member P reported that she had been cutting R107's toe nails and it was very difficult to do as the nails are so thick, family member P stated she was not able to do anything with one of the nails as it was curling under. Family member P stated she had asked nursing staff and Social Work staff and everybody…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure for one out of two residents (Resident 101) hands splints were placed on, and a positioning wedge was put into place. Findings Included: Per the facility face sheet Resident 101 (R101) had resided at the facility since 4/4/2023. Diagnoses included contractures of right, left hand, and muscles. On 3/25/2025 at 9:42 AM, R101 was visited but was asleep, however it was observed R101 had severe hand and finger contractions with the right fingers contracted into a z shape, and the left hand was observed to have all fingers contracted into the palm with the wrist severely bent backwards. A wash clothe was observed to be inside of R101's left hand. R101 was observed to be on his back. Review of a care plan dated 1/20/2025, revealed, I (R101) have contractures to: Bilateral ankles Bilateral wrists/hands, Bilateral elbows. The interventions were, Provide the following assistive devices as tolerated, .Right and Left hand splints, Right and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-31 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the attending physician documented in the medical record that identified medication irregularities were reviewed, the action taken, and/or the rationale for no changes to the medications for one (Resident #72) of five reviewed. Findings include: Review of the clinical record, including the Minimum Data Set (MDS) dated [DATE] reflected (R72 was admitted for long term care and resided in the facility's secured dementia unit. R72 scored 3 out of 15 on the Brief Interview for Mental Status (BIMS). Review of the Monthly Medication Review (MMR) dated 5/31/2024 reflected R72 Receives Divalproex and has experienced recent mental status changes including agitation/anxiety. Recommendation: Please consider monitoring - serum ammonia concentration in response to documentation of altered mental status. - VPA level. (Valporic acid) Rationale for Recommendation: Valproic acid containing products have a BOXED WARNING which describes the potential for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-31 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide for resident's food choices for 2 residents (R117 and R 28) of 14 reviewed. Resident 28 (R28) On 03/24/25 at 4:30 PM R 28 was upright in bed and able to participate in an interview. R28 pointed out that chef salad is on the meal ticket to be served every day and yet I only get it about once a week. Sometimes it's a nice salad and other times it is just plain lettuce. R 28 said the chef salad is enjoyed when served with toppings. R 28 considers it healthy and said the doctor has encouraged R28 to eat healthy. On 03/26/25 at 9:05 AM during observation and interview R 28 said yesterday at lunch they sent barbecue chicken, and it states on my ticket I can't eat Barbecue sauce. It was covered in sauce. When asked about a salad R 28 said I did not get a salad. On 03/26/25 at 1:20 PM during observation and interview the meal tray and meal ticket was reviewed at the serving area (R 28s room) For lunch there was no salad on the tray. On the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-31 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to identify via the Quality Assurance Performance Improvement committee (QAPI) the need for an action plan for pressure ulcers. Findings Included: Per the facility policy and procedure titled Quality Assurance Performance Improvement Committee dated 7/1/2010 and last revised on 4/5/2024 revealed, The QAPI Committee meets quarterly or, more often as necessary to: .develop and implement a QAPI plan .,Develop and implement appropriate plans of action to correct quality deficiencies; and .determines what performance data will be monitored and the scheduled frequency for monitoring the data. The policy further revealed that the responsibility of the QAPI committee was to improve the quality of care in the facility by monitoring performance measures, develop and implement appropriate performance improvement plans to correct quality concerns, and evaluate the effectiveness of the performance improvement plans. It was identified during the onsite survey dated 3/31/2025 that two out of six residents reviewed for pressure ulcers (PU)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-11 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00149592 Based on observation, interview and record review, the facility failed to prevent misappropriation for one (Resident #202) of three reviewed for misappropriation, resulting in feelings of loss of independence and potential mistrust. Findings include: Review of the admission Record revealed Resident #202 (R202) was admitted to the facility on [DATE] with diagnoses that included: fracture of neck, anxiety disorder, mood disorder due to known physiological condition, major depressive disorder, contracture of muscle, and cervical spinal cord injury, contracture of left and right hands. A review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/18/24 showed that R202 scored 15 out of 15 on the Brief Interview for Mental Status (BIMS), indicating intact cognition. On 2/10/25 at 3:20PM, R202 was observed in his room, lying on his back in bed and was easily conversant. R202 explained that Activities Aide (AA) G had helped him with an online purchase and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was free from physical restraints imposed for the purpose of convenience in 1 of 1 resident (Resident #1) reviewed for restraints, resulting in the restriction of mobility and a potential for decline in physical functioning and psychosocial wellbeing. Findings Include: Review of the medical record revealed Resident #1 (R1) was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included muscle weakness, dementia, and left femur fracture. The Minimum Data Set (MDS) dated [DATE] revealed R1 scored 1 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS) and required partial to moderate assist for rolling left to right in bed and substantial to moderate assist for transfers. On 10/9/24 at 9:35 AM, R1's door was shut. Upon entering the room, R1 was observed in bed, dressed in a gown. He was attempting to get out of bed independently. R1 was pleasant and conversant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain an x-ray in a timely manner for 1 (Resident #1) of 3 reviewed for delay of care, resulting in a resident not receiving timely treatment for a hip and femur fracture. Findings include: Review of the medical record revealed Resident #1 (R1) was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included muscle weakness, dementia, and left femur fracture. The Minimum Data Set (MDS) dated [DATE] revealed R1 scored 1 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS) and required partial to moderate assist for rolling left to right in bed and substantial to moderate assist for transfers. On 10/9/24 at 9:35 AM, R1's door was shut. Upon entering the room, R1 was observed in bed, dressed in a gown. He was attempting to get out of bed independently. R1 was pleasant and conversant but with non-sensical answers to questions. The bed was positioned against the wall, with R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement interventions to prevent falls for one (Resident #1) of three reviewed for falls, resulting in a fall with major injury. Findings include: Review of the medical record revealed Resident #1 (R1) was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included muscle weakness, dementia, and left femur fracture. The Minimum Data Set (MDS) dated [DATE] revealed R1 scored 1 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS) and required partial to moderate assist for rolling left to right in bed and substantial to moderate assist for transfers. On 10/9/24 at 9:35 AM, R1's door was shut. Upon entering the room, R1 was observed in bed, dressed in a gown. He was attempting to get out of bed independently. R1 was pleasant and conversant but with non-sensical answers to questions. The bed was positioned against the wall, with R1's legs hanging off the open side of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00144739. Based on observation, interview, and record review, the facility failed to implement effective interventions to prevent repeated falls for one (R802) of three residents reviewed for accidents and supervision. Findings include: A complaint was submitted to the State Agency that alleged there was a lack of supervision on Unit 3 and residents were at risk of falling. On 6/3/24 at 2:35 PM, an observation of Unit 3 was conducted. Unit 3 was a locked unit and residents with impaired cognition resided on that unit. Upon entrance to the unit, Certified Nursing Assistant (CNA) 'O' was observed in the hallway and Registered Nurse (RN) 'E' was seated behind the desk in the day room. No staff were interacting with the residents. R802 was observed seated at a table alone facing away from the television and sleeping in her wheelchair. Another resident was facing the doorway falling asleep at the table with her head pressed against the table. On 6/3/24 at 3:23 PM, R802…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00144739 Based on observation, interview, and record review, the facility failed to ensure care and supervision was provided based on professional standards of practice for one (R802) of eight residents reviewed . This had the potential to affect all 21 residents who resided on Unit 3 on 5/26/24. Findings include: A review of a complaint submitted to the State Agency revealed, Upon entering unit 3, there was no staff in sight. A chair with the company's computer was open but no one available. As we continued into the common area, there was a nurse aide playing trivia with the residents .After speaking to the one aide we went to a different unit looking for help and she found a second aide cleaning in the room and confirmed the main nurse was still on break and only the 2 aides were present in Unit 3 .While no staff on site there is resident with soiled pants, one resident behind the nurses station trying to use the phone and two others about to fall and trying to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00144739 and MI00133567. Based on interview and record review the facility failed to monitor blood pressures to ensure medications were administered according to physician ordered parameters for one (R802) of two residents reviewed for medications. Findings include: A review of two complaints submitted to the State Agency alleged residents' medications were not properly administered. A review of R802's clinical record revealed R802 was admitted into the facility on 6/16/23 and readmitted on [DATE] with diagnoses that included hypertension (HTN). A review of R802's Minimum Data Set (MDS) assessment dated [DATE] revealed R802 had severely impaired cognition. A review of R802's active Physician's Orders revealed an order dated 5/18/24 for amlodipine 5 milligrams (mg) two tablets one time a day (upon rising) with instructions to hold the medication if systolic blood pressure (top number) was less than 100 mmhg (millimeters of mercury). A review of R802's Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to: (1) clean and maintain food service equipment, and (2) date and label all food products effecting 112 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality. Findings include: On 02/27/24 at 10:05 A.M., A comprehensive tour of the food service was conducted with Dietary Manager M. The following items were noted: The mechanical dish machine pounds-per-square-inch (psi) gauge was observed to read 66 (psi) during the final rinse cycle. The 2017 FDA Model Food Code section 4-501.113 states: The flow pressure of the fresh hot water SANITIZING rinse in a WAREWASHING machine, as measured in the water line immediately downstream or upstream from the fresh hot water SANITIZING rinse control value, shall be within the range specified on the machine manufacturer's data plate and may not be less than 35 kilopascals (5 pounds per square inch) or more than 200 kilopascals (30 pounds per square inch). The mechanical dish machine final rinse temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-05 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure sufficient levels of nursing staff to meet resident needs for three residents (Resident #79, #81, and #317) and in five of five residents reported in confidential resident council meeting, resulting in extended call light response times, cold food, delayed assistance with meal consumption, the potential for unmet care needs and all 112 facility residents to not attain or maintain the highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #79 Review of an admission Record revealed Resident #79 (R79) admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included pneumonitis due to inhalation of food and vomit, major depressive disorder, nausea, syncope and collapse, and difficulty in walking. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/5/24, reflected R79 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142988. Based on interview and record review, the facility failed to notify the responsible party following an incident in two of three residents reviewed for notification of change (Resident #77 & #20) resulting in a delay in care decisions. Findings include: Resident #77 R77's admission Minimum Data Set (MDS) assessment dated [DATE], revealed he admitted to the nursing home on 2/09/24, and had severely impaired cognition. Incident report dated 2/24/24 at 5:44 PM indicated R77 had an unwitnessed fall at the bedside, observed lying down on the floor with his sheet, no injuries, vital signs stable. The same report did not indicate R77's responsible party was notified of the incident. Director of Nursing (DON) B was interviewed on 3/05/24 at 9:31 AM and stated R77's fall was investigated by the interdisciplinary team (IDT) on 2/26/24. DON B stated she did not know how or when R77 obtained the injury on the right side of his head and the origin of the injury was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that grievances were promptly documented, investigated, tracked and resolved for two residents of two residents reviewed for grievances (Resident #42 and #105), resulting in anger, frustration and unresolved grievances. Findings include: Resident #105 Review of the Resident 105 (R105's) electronic medical record (EMR) including the Minimum Data Set, dated [DATE] R#105 was admitted to the facility with diagnosis that includes dementia, anxiety and depression. Resident #105 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS) . R105 had clear speech and was able to articulate all needs without difficulty. On 02/25/24 at 10:15 AM during a beside interview, Resident # 105 verbalized multiple complaints regarding the facility staff, resident rights, cleanliness of the building, food, dignity and activities. R105 pulled out a manilla folder which contained an abundance of filed grievances, again related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report allegations of abuse that involved two residents (Resident # 20 and 105) of 3 reviewed, resulting in allegations of abuse that were not reported and the potential for further allegations of abuse to go unreported. Findings include: Resident #20 Review of the clinical record including the Minimum Data Set (MDS) dated [DATE] reflected Resident # 20 (R20) was an [AGE] year old female with diagnoses of Alzheimer's disease, adjustment disorder and anxiety. R20 scored 00 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS) MDS section E0200 question B Verbal behavioral symptoms directed towards others (e.g., threatening others, screaming at others, cursing at others) coded as1. occurred 1-3 days. C. Other behavioral symptoms not directed towards others (e.g., physical symptoms such as hitting or scratching self, pacing, rummaging, public sexual acts, disrobing in public, throwing or smearing food or bodily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the protection of residents and thoroughly investigate allegations of abuse that involved 3 residents (Resident #20, #77 and #105) of 3 reviewed for abuse, resulting in the potential for further abuse to occur and allegations of abuse not being thoroughly investigated. Resident #20 (R20) Review of the clinical record including the Minimum Data Set (MDS) dated [DATE] reflected Resident #20 (R20) was an [AGE] year old female with diagnoses of Alzheimer's disease, adjustment disorder and anxiety. R20 scored 00 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS) MDS section E0200 question B Verbal behavioral symptoms directed towards others (e.g., threatening others, screaming at others, cursing at others) coded as1. occurred 1-3 days. C. Other behavioral symptoms not directed towards others (e.g., physical symptoms such as hitting or scratching self, pacing, rummaging, public sexual acts, disrobing in public,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-05 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for one resident (#45) of 23 residents reviewed for accurate MDS assessments. Findings Included: Resident #45 (R45) Review of the medical record revealed R45 was admitted to the facility on [DATE] with diagnoses that included malignant neoplasm (cancer) of the colon, depression, dementia, insomnia, gastro-esophageal reflux, chronic obstructive pulmonary disease (COPD), cerebral infarction (stroke), atrial fibrillation, hypertension, and anemia. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/29/2024 demonstrated a Brief Interview for Mental Status (BIMS) of 13 (intact cognition) out of 15. Section L-Oral/Dental Status , with the same ARD, demonstrated that mouth or facial pain, discomfort, or difficulty with chewing was checked no. During observation and interview on 02/25/2024 at 10:16 a.m., R45 was observed setting up in his electric wheelchair…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement the resident care plan in one of 23 residents reviewed for care plans (Resident #75), resulting in unmet needs. Findings include: Resident #75 Review of an admission Record revealed Resident #75 (R75) admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included partial traumatic amputation of left food, osteomyelitis, and peripheral artery disease. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/13/24, reflected R75 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The Care Plan reflected R75 required assistance of one person for ambulation and required the use of a walker. On 02/25/24 at 12:46 PM, R75 was observed resting in his bed. R75 had a hard boot on the left foot and lower leg and a wound vacuum. R75 stated that originally, he was here for short term purposes but had recently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
During observation, interview, and record review, the facility failed to ensure residents receive showers according to their personal preferences for one residents (#42) of four residents reviewed for hygiene and grooming, resulting in missed showers and the potential for inadequate hygiene and feelings of embarrassment. Resident #42 (R42) Review of the medical record revealed R42 was admitted to the facility 02/05/2021 with diagnoses that included chronic obstructive pulmonary disease (COPD), depression, anxiety, difficulty walking, chronic kidney disease, history of falling, type 2 diabetes, hypertension, anemia, lymphedema (blockage of lymph nodes causes swelling), asthma, dermatitis (skin condition causing swelling or irritation of the skin), hyperlipidemia (high fat content in blood), bilateral osteoarthritis of knee, and muscle weakness. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/06/2024, demonstrated a Brief Interview for Mental Status (BIMS) of 15 (cognitively intact) out of 15. Section GG of the MDS, with the same ARD, demonstrated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain placement of a wound vacuum, per physician order, for one resident (Resident #75) and failed to complete a physician ordered suprapubic catheter change for one resident (Resident #81) of 23 residents reviewed for quality of care, resulting in residents not receiving care and treatment in accordance with professional practice. Findings include: Resident #81 (R81) Review of the medical record revealed that Resident #81 (R81) was admitted to facility on 1/16/24 with diagnoses including other retention of urine, feeling of incomplete bladder emptying, obstructive and reflux uropathy, benign prostatic hyperplasia with lower urinary tract symptoms, and infection and inflammatory reaction due to indwelling urethral catheter. Review of the admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/23/24 revealed that R81 had a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 15 (cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility to provide services to prevent further decrease in range of motion for one (Resident #317) of one reviewed for range of motion, resulting in a decrease in range of motion, contractures, and pain. Findings include: Review of an admission Record revealed Resident #317 (R317) admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included fracture of neck, traumatic subarachnoid hemorrhage with loss of consciousness, need for assistance with personal care, disorder of the autonomic nervous system, and cellulitis of toe. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/9/23, reflected R317 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The Care Plan reflected R317 was dependent on staff for all activities of daily living. In an observation and interview on 02/25/24 at 12:15 PM, R317 was observed in bed dressed in a gown.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent weight loss in 1 of 4 sampled residents (#79) reviewed for weight loss, resulting in Resident #79's significant weight loss of 16 pounds in 52 days. Review of an admission Record revealed Resident #79 (R79) admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included pneumonitis due to inhalation of food and vomit, major depressive disorder, nausea, syncope and collapse, and difficulty in walking. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/5/24, reflected R79 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The Care Plan reflected R79 did not ambulate and required supervision/touching assistance of one person to eat. In an observation and interview on 02/25/24 at 9:39 AM, R79 was observed in bed with a breakfast tray on his bedside table. The tray included scrambled eggs and corn hash. The food was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-05 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that two Certified Nursing Aides (Q, BB) of three Certified Nursing Aides received annual performance evaluations to adequately meet the needs of the 112 Residents that currently reside at the facility. Findings Included: Record review of facility staff personnel records demonstrated Certified Nursing Aide (CNA) Q had a hire date of 02/11/2021 and did not have an annual performance evaluation completed in 2024. Personnel records demonstrated that CNA BB had a hire date of 12/08/2010 and did not have an annual performance evaluation completed in 2023. In an interview on 03/05/2024 at 12:55 p.m. Human Resource Director DD explained that it is the facility policy and practice that all staff have an annual performance evaluation completed. She explained that the annual performance evaluations are to be completed no later than two weeks after their annual hire date. Human Resource Director DD could not locate the annual performance evaluations for CNA Q and CNA DD in their personnel files and explained that if they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure psychotropic medications were administered for the treatment of a specific condition and monitored for side-effects in one of six reviewed for medications (Resident #77), resulting in a decline in mental and physical condition. Findings include: Resident #77 (R77) In review of R77's medical record, pre-admission documents dated 2/01/24, R77 was admitted from an adult foster care setting and diagnoses included: Gastroesophageal Reflux Disease (GERD, stomach acid irritates food pipe lining), Diabetes Mellitus, gait instability, urinary retention, and Dementia. There were no depression, anxiety or psychosis diagnoses listed in R77's history. The same pre-admission documents, under charting notes dated 11/04/23 through 1/21/24, indicated R77 had a history of being up most of the night, as needed medication not effective, refused a shower with a female caregiver, elopement seeking and wandered at night looking for snacks. Antipsychotic Risk Versus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure proper storage of medications for two resident (R50 and R265), and 2 of 3 medication carts and 1 of 3 medication rooms reviewed, resulting in the increased likelihood for decreased medication efficacy and adverse side effects in a current facility census of 112 residents Findings include: During an observation on [DATE] at 10:05 AM, Registered Nurse(RN) SS unlocked the 300 hall medication cart. This Surveyor observed the following: -One bottle of open of [NAME]/Vit with Manufacture expiration date of 12/2023. RN SS reported should have been discarded after manufacture expiration date. -One unopened Basagar 100u/ml insulin for resident in zip bag delivered from the pharmacy [DATE] in the cart with and additional open insulin in use for same resident. RN SS reported unopened insulin should have been stored insulin the refrigerator until opened. RN SS verified unopened and reported was unsure how long it had been in medication cart and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-05 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the resident call system was functioning for one (R38) of 23 sampled residents, resulting in decreased emergent response time and potential resident adverse clinical outcomes. Findings Include: Resident #38(R38) Review of the Face Sheet and Minimum Data Set (MDS) with ARD date 12/25/23, reflected R38 was a [AGE] year old female admitted to the facility on [DATE] related to chronic obstructive pulmonary disease, stage 4 facility acquired pressure ulcer with chronic osteomyelitis, hypertension (high blood pressure), diabetes mellitus, cerebral vascular infarction with left non-dominant hemiparesis, anxiety, and depression. The MDS reflected R38 had a BIM (assessment tool) which reflected moderately impaired. The MDS assessment reflected R38 had no behaviors related to rejection of care. During an observation and interview on 2/25/24 at 11:03 AM, R38 was observed laying flat on back in bed with call light out of reach, draped over wall unit, about 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-05 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 112 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage. Findings include: On 02/27/24 at 02:00 P.M., An environmental tour of the 300 (Dementia Care) Unit was conducted by this surveyor. The following item was noted: Dining Room: The laminate flooring surface was observed raised and separated between the individual flooring segment planks. The damaged flooring surface area measured approximately 12-feet-wide by 12-feet-long. On 02/27/24 at 02:34 P.M., An environmental tour of the 200 Unit was conducted by this surveyor. The following item was noted: The lower wall surface was observed (etched, scored, particulate), adjacent to the Resident Lounge entrance. The drywall surface was also observed missing, exposing the inner wooden stud superstructure. The wall/floor coving carpet strip was further observed missing. On 02/27/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains in intake #MI00139231 Based on observation, interview, and record review, the facility failed to ensure a resident (R#2) was free from abuse by not implementing a care plan intervention for Resident (R#1) of two residents reviewed for abuse, from a total sample of 11 residents. This deficient practice resulted in an avoidable resident to resident altercation between Resident #1 and Resident #2. Findings Include: Resident #1 (R1) Review of the medical record reflected R1 was an initial admission to the facility on [DATE]. Diagnosis includes nontraumatic intracerebral hemorrhage, mood disorder and Dementia classified elsewhere, unspecific severity without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 06/25/2023, revealed R1 had a Brief Interview of Mental Status (BIMS) of 10 out of 15 (moderate impairment). MDS 3.0 Section D- Mood D0200, R1's Mood Interview (PHQ-9) was 12. MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00138784 Based on observation, interview, and record review, the facility failed to prevent, accurately assess pressure ulcers and promote healing in one of one resident reviewed for pressure ulcers (Resident #11), in a total sample of 11 total residents, resulting in delayed wound healing and development of a facility acquired pressure ulcer. Findings include: Resident #11 (R11) Review of the medical record reflected R11 was an admission to the facility on [DATE] and was discharged on 08/14/2023. Diagnosis includes fracture of the left femur, unsteady gait, muscle weakness, chronic kidney disease, difficulty in walking, bilateral osteoarthritis of both knees, respiratory failure and heart disease. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/06/2023, revealed R11 had a Brief Interview of Mental Status (BIMS) of 15 out of 15 (cognitively intact). Required extensive assistance with all activities of daily living. Balance was unsteady and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-02 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00136963, MI00137000, MI137972 Based on observation, interview, and record review the facility failed to provide activities of daily living, to include incontinent care, for 4 dependent residents (#1, #2, #5, #10) and bathing for one resident (#2) of six residents reviewed resulting in the potential of unmet needs. Findings included: Resident #1 (R1) Review of the medical record revealed R1 was admitted [DATE] to the facility with diagnoses that included difficulty in walking, congenital rectovaginal fistula, adjustment disorder, stage 3 kidney disease, hypertension, adult failure to thrive, chronic obstructive pulmonary disease (COPD), type 2 diabetes, hypertension, lymphedema (localized swelling caused by abnormal accumulation of lymph), chronic anemia (low red blood cells), major depression, cerebral vascular accident (stroke), diverticulitis (inflammation of the bowels causing bowel disturbances), glaucoma, and osteoarthritis. The most recent Minimum Data Set (MDS), with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00137972 Based on observation, interview, and record review the facility failed to prevent accidents (falls), by not following the plan of care, for one resident (#5) of three residents reviewed resulting in the potential for serious bodily harm and injury. Findings Included: Resident #5 (R5) Review of the medical record revealed R5 was admitted [DATE] to the facility with diagnoses that included congestive heart failure (CHF), contracture of left knee, hypertension, hyperlipidemia (high fat content in blood), anxiety, muscle weakness, difficulty in walking, adjustment disorder, mood disorder, type 2 diabetes, personality disorder, anencephaly (congenital condition in which large part of skull is absent), traumatic brain injury, hemiplegia (paralysis of one side of body) left side, cataracts, osteoarthritis, and rotator cuff tear. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/25/2023, revealed R5 had a Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-11-22 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains To Intakes: MI00128668, MI00128936 and MI00132164. Based on observation, interview, and record review the facility failed to ensure sufficient nursing staff for 5 out of 25 sampled residents (Resident 21, 69, 98, 100, 466), and 10 out of 10 resident council members, resulting in the potential for all 107 residents who resided at the facility to not attain or maintain their highest practicable physical, mental, and psychosocial well-being. Review of the facility's CMS-672 Resident Census and Conditions of Residents dated 11/2/22 revealed the facility's census was 107, of which 99 required assistance of one or two staff for bathing, 99 required assistance of one or two staff for dressing, 68 required assistance of one or two staff for transferring, 90 required assistance of one or two staff for toilet use, and 20 required assistance of one or two staff for eating. The CMS-672 also revealed 8 residents were dependent on staff for bathing, 5 were dependent on staff for dressing, 23 were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-11-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 105 residents, resulting in the increased likelihood for plumbing leaks, cross-contamination, and bacterial harborage. Findings include: On 11/02/22 at 09:34 A.M., An initial tour of the food service was conducted with Dietary Manager NN and Registered Dietician (RD) FF. The following items were noted: The two US Range oven exterior surfaces were observed heavily soiled with accumulated and encrusted food residue. The gas stove/oven top backsplash was observed soiled with accumulated and encrusted food residue. The coffee machine exterior surfaces were observed soiled with accumulated food residue and splash. The sole facility Ice Machine interior plastic retention plate assembly was observed soiled with a black watery substance. Dietary Manager NN stated: I will have maintenance remove and clean the plastic plate as soon as possible. The mechanical dish machine ventilation hood return air exhaust grill was observed heavily soiled with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-11-22 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00129649, MI00130123 Based on observation, interview and record review, the facility failed to ensure residents were treated with dignity and respect for three( R30, R46, and R72) of four residents reviewed for dignity and residents who attended the resident group interview, resulting in potential for feelings of diminished self-worth, sadness, and frustration. Findings include: Resident #30 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R30 was a [AGE] year old male admitted to the facility on [DATE], with diagnoses that included end stage renal disease with dependence on dialysis, heart failure, heart disease, diabetic, chronic obstructive pulmonary disease, hypertension (high blood pressure), anxiety and depression. The MDS reflected R30 had a BIM (assessment tool) score of 15 which indicated his ability to make daily decisions was cognitively intact, and he required one person physical assist with bed mobility, transfers, locomotion on unit,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-11-22 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00126358 Based on observations, interviews, record reviews, 10 of 10 from the confidential group meeting, and 2 (#30, #72) of 25 sampled residents, the facility failed to effectively provide a continuous recirculated fresh air supply effecting 107 residents, resulting in the increased likelihood for stagnant environmental air supplies and resident respiratory distress. Findings include: On 11/04/22 at 08:30 A.M., An environmental tour of the facility physical plant was conducted to investigate allegations regarding all exterior windows being Nailed Shut. The following items were noted: Unit 1 Resident room exterior windows were observed secured with sheet metal screws (2 or 3) inserted from the outside of the building. The sheet metal screws were also observed inserted on each end of the sliding window panel assembly. Numerous sliding window panel assemblies were further observed with an additional sheet metal screw inserted midway near the top of the panel assembly. Unit 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-11-22 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to adequately address concerns and grievances brought forth by the Resident Council, resulting in concerns not being addressed, unresolved and feelings of anger, frustration and being unheard. Findings Include: Review of the Resident Council meeting minutes dated 5/23/22 indicated under New Business a group concern regarding unit 4 not getting their coffee cart for lunch or dinner on a consistent basis. A concern form was indicated to have been complete. Facility Administrator A and Director of Nursing (DON) B indicated to be in attendance. Review of the Resident Council meeting minutes dated 6/27/22 indicated under Old Business concerns which included 1. Snacks being brought to the units all times of day 2. Unit 4 coffee not being given out at lunch and dinner 3. No ice in water, all shifts, all units varying when it happens and does not happen. Concern forms indicated to have been complete. Facility Administrator A and DON B indicated to be in attendance. Review of the Resident Council meeting minutes dated 7/25/22 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00126358, MI00129910 Based on observations, interviews, and record reviews, the facility failed to effectively maintain ambient air temperatures effecting 107 residents, resulting in the increased likelihood for resident discomfort and dehydration. Findings include: On 11/04/22 at 03:16 P.M., Ambient room temperatures were monitored utilizing an Etekcity lasergrip model 1080 infrared thermometer. The following ambient room temperatures were recorded: Unit 4 Shower Room: 82.0 - 86.0 degrees Fahrenheit* Nursing Station: 80.6 - 81.8 degrees Fahrenheit* room [ROOM NUMBER]: 78.0 - 80.7 degrees Fahrenheit room [ROOM NUMBER]: 75.0 - 79.0 degrees Fahrenheit room [ROOM NUMBER]: 77.0 - 79.0 degrees Fahrenheit On 11/04/22 at 03:19 P.M., Registered Nurse MM stated: It's hot in here. On 11/09/22 at 02:10 P.M., Ambient room temperatures were monitored utilizing an Etekcity lasergrip model 1080 infrared thermometer. The following ambient room temperatures were recorded: Unit 1 Back Shower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-22 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00126385. Based on observation, interview and record review the facility failed to ensure that grievances were investigated, and resolved for three Residents(R46, R48 and R72) and failed to implement facility grievance policy, resulting in feelings of anger, frustration and feelings of not being heard. Findings include: According to the facility grievance policy titled, Care Program, dated 4/28/22, reflected, Purpose: To ensure that the facility actively resolves any concerns/grievances submitted orally or in writing .The concern/grievance can be documented using the Guest/Resident, Family, Employee, and Visitor Assistance Form .Staff receiving the concern/grievance should acknowledge receipt .concerns must be forwarded to the Administrator within 24 hours of receipt .All concerns shall be discussed with the Department Managers during the morning Interdisciplinary Team meeting following the day of receipt .will have 5-7 days following receipt of the concern to complete the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-22 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00129193. Based on observation, interview, and record review, the facility failed to report allegations of abuse for four (Resident #20, #54, #95, #100) of 24 reviewed, resulting in allegations of abuse that were not reported and the potential for further allegations of abuse to go unreported. Findings include: Review of the facility's Abuse policy dated 9/9/2022, revealed .staff members, volunteers, family members, and others shall immediately report incidents of abuse and suspected abuse, and should be assured that they will be protected against repercussions. Allegations by anyone who becomes aware of verbal, physical, mental, sexual or emotional abuse and mistreatment, neglect, exploitation, involuntary seclusion or misappropriation of property must immediately report it to his/her Administrator . Resident #100 Review of the facesheet, reflected that Resident #100 was admitted to the facility on [DATE], with diagnoses that included unspecified dementia and anxiety disorder.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-22 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #21 (R21): R21 was an eighty-nine-year-old admitted to facility 2/18/20 with diagnoses including major depressive disorder, anxiety disorder, and unspecified dementia. Review of Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 8/18/22 revealed Brief Interview for Mental Status (BIMS) score of three (severely impaired cognition). Section G of MDS revealed that R21 required limited assist of one for bed mobility, transfers, and toileting. Section H of MDS reflected that R21 was frequently incontinent of bladder and always incontinent of bowel. Resident # 466 (R466): R466 was an eighty-two-year-old initially admitted to facility 3/23/22 and readmitted on [DATE] with diagnoses including Alzheimer's disease and major depressive disorder. Review of Minimum Date Set (MDS) with an Assessment Reference Date (ARD) of 9/24/22 revealed that resident was usually understood and understands with Brief Interview for Mental Status (BIMS) score of three (severely impaired cognition). Section D of MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-22 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement comprehensive care plans for six (Resident #21, #52, #54, #97, #98, and #100) of 25 reviewed, resulting in the potential for unmet care needs and services. Findings include: Resident #54 (R54): Review of the medical record reflected R54 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included traumatic subdural hemorrhage without loss of consciousness, unspecified dementia, schizoaffective disorder, muscle weakness, difficulty walking, major depressive disorder and anxiety. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 8/25/22, reflected R54 had short-term and long-term memory problems. The same MDS reflected R54 performed activities of daily living with independence to extensive assistance of one to two or more people. An Incident Report reflected R54 was observed lying on the floor, on her left side, next to the bed on 3/26/22. The report reflected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-22 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #49(49) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R49 was a [AGE] year old male admitted to the facility on [DATE], with diagnoses that included hypertension (high blood pressure), diabetes, dementia, schizophrenia and stage 4 pressure ulcer. The MDS reflected R49 had a BIM (assessment tool) score of 1 which indicated his ability to make daily decisions was severely impaired, and he required two person physical assist with bed mobility, transfers, and one person physical assist with locomotion on unit, eating, dressing, toileting, hygiene, and bathing. During an observation on 11/02/22 at 9:45 a.m. R49 was laying in bed with staff at bedside assisting with meal. During an observation and interview on 11/02/22 at 9:52 a.m., Certified Nurse Aide (CNA) N exited R49's room after assisting with meal. R49 appeared pleasantly confused and well groomed and able to answer simple questions. R49 had a wound vac in place with bed positioned at 90 degree and call light not in reach,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-22 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertain to intakes: MI00128668, MI00128936, MI00131788 Based on observation, interview, and record review the facility failed to coordinate hospice services for one resident (#3), failed to perform glucose monitoring as prescribed for one resident (#18), failed to recognize a change of condition for one resident (#22) and failed to perform dressing changes and monitor bowel movements for one resident (#464) of 25 reviewed for quality of care, from a total sample of 25 residents, resulting in residents not receiving care and treatment in accordance with professional practice. Finding included: Resident #3 (R3) Review of the medical record revealed R3 was admitted to the facility 12/06/1999 with diagnoses that included benign paroxysmal vertigo (episodes of dizziness), neuromuscular dysfunction of bladder (lack of bladder control), hyperlipidemia (high level of fats in blood), osteoporosis (weak and brittle bones), hypothyroidism (deficiency of thyroid hormones) , chronic ischemic heart disease,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-22 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00128809, MI00128936, MI00129910 Based on observations, interviews, record reviews, 10 of 10 from the confidential group meeting, and 2 (#8, #75) of 25 sampled residents, the facility failed to provide palatable food products effecting 105 residents, resulting in the increased likelihood for decreased resident food acceptance and nutritional decline. Findings include: On 11/02/22 at 12:12 P.M., Food product temperatures were monitored utilizing a ThermoWorks Super-Fast Thermapen model CR2032 digital thermometer. The following food product temperatures were recorded: Baked Ziti - 189.9 degrees Fahrenheit Italian [NAME] Beans - 189.1 degrees Fahrenheit Garlic Bread - 143.9 degrees Fahrenheit Seasonal Fresh Fruit (Water [NAME]) - 47.8 degrees Fahrenheit* Beverage (Skim Milk) - 37.3 degrees Fahrenheit Note: (*) The 2017 FDA Model Food Code section 3-501.16 states: (A) Except during preparation, cooking, or cooling, or when time is used as the public health control as specified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-11-22 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement a policy to offer 15-Valent Pneumococcal Conjugate Vaccine (PCV15) and 20-Valent Pneumococcal Conjugate Vaccine (PCV20), resulting in the potential for increased risk of acquiring, transmitting, or experiencing complications from pneumococcal disease for all residents in a current facility census of 107 residents. Findings include: Review of the Centers for Disease Control and Prevention (CDC) Use of 15-Valent Pneumococcal Conjugate Vaccine and 20-Valent Pneumococcal Conjugate Vaccine Among U.S. Adults: Updated Recommendations of the Advisory Committee on Immunization Practices - United States, 2022 dated 1/28/22 revealed On October 20, 2021, the Advisory Committee on Immunization Practices recommended 15-valent PCV (PCV15) or 20-valent PCV (PCV20) for PCV-naïve adults who are either aged [greater than or equal to] 65 years or aged 19-64 years with certain underlying conditions. When PCV15 is used, it should be followed by a dose of PPSV23, typically [greater than or equal to] 1 year later. The document revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-22 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 97 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage. Findings include: The following was observed on 1/24/23 and 1/25/23. room [ROOM NUMBER]: The restroom commode base caulking was observed (cracked, stained, missing). There was flaked bits of chalking around the toilet on the floor. room [ROOM NUMBER]: Paint chips noted on floor from outside the door to the bathroom The door to the bathroom had flaking paint. room [ROOM NUMBER]: Corner going into room appeared to be missing a bumper piece that was previously glued on, with dried glue residue still on the wall and a different paint color than the wall color. room [ROOM NUMBER]: The entrance door frame was observed (etched, scored, particulate). Hole fist size near floor on wall adjacent to door. room [ROOM NUMBER]: The Bed 2 telephone jack was observed loose-to-mount. A hole…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-11-22 · tag F0923 — patternHave enough outside ventilation via a window or mechanical ventilation, or both.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure exhaust ventilation was functioning in 17 resident bathrooms, serving 17 of a total 62 resident rooms. This deficient practice resulted in noxious odors permeating the resident environment rendering the living conditions unpleasant and uncomfortable. Findings include: During an observation and interview on 11/16/22 at 1:37 p.m., observed strong odor noted in room [ROOM NUMBER]. Resident in room reported foul odor was coming from the bathroom for weeks. Resident reported that staff had commented on odor but had not improved. room [ROOM NUMBER] bathroom was closed at the time. This surveyor opened the door, followed by a very foul smell. Ventilation in bathroom did not appear to be functioning. Resident reported uses bathroom to brush teeth and shave but smells like sewer. Verified even with bathroom door still smelled like sewer in the room. During an interview on 11/16/22 at 2:15 p.m., Director of Maintenance(DM) KK reported had been the DM for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-22 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or resident's representative of the facility policy for bed hold for one (Resident #22) of three reviewed for hospitalization resulting in the potential of residents and/or representatives to be uninformed of the bed hold policy. Findings include: Resident # 22 (R22) was a sixty one year old initially admitted to facility on 10/10/19 with multiple rehospitalizations and facility readmissions including 10/10/22 facility readmission with diagnoses including acute and chronic respiratory failure with hypoxia, urinary tract infection, chronic obstructive pyelonephritis, gastro-esophageal reflux disease, acute on chronic diastolic congestive heart failure, obstructive sleep apnea, hypothyroidism, morbid obesity with alveolar hypoventilation, type 2 diabetes mellitus, schizophrenia, major depressive disorder, unspecified osteoarthritis, anemia, essential hypertension. Review of Minimum Data Set (MDS) with an Assessment Reference Date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00128668, MI00128809, MI00128936, and MI00132134 Based on interview and record review the facility failed to provide showers for two (Resident #460 and #464) of four reviewed, resulting in missed showers and the potential for uncleanliness and feelings of neglect. Findings include: Resident #460 (R460) Review of the medical record revealed R460 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included cerebral infarction, chronic obstructive pulmonary disease (COPD), bipolar disorder, adjustment disorder, anxiety disorder, dementia, major depressive disorder, borderline personality disorder, epilepsy, and diabetes. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 7/30/22 revealed R460 scored 9 out of 15 (moderate cognitive impairment on the Brief Interview for Mental Status (BIMS) and required total dependence of two staff for bathing. R460 was transferred to the hospital on 9/26/22 and did not return to the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-22 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that meaningful activities were provided for one Resident (R49) out of one resident reviewed for activities. This deficient practice resulted in the potential for boredom and lack of stimulation. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R49 was a [AGE] year old male admitted to the facility on [DATE], with diagnoses that included hypertension (high blood pressure), diabetes, dementia, schizophrenia and stage 4 pressure ulcer. The MDS reflected R49 had a BIM (assessment tool) score of 1 which indicated his ability to make daily decisions was severely impaired, and he required two person physical assist with bed mobility, transfers, and one person physical assist with locomotion on unit, eating, dressing, toileting, hygiene, and bathing. During an observation on 11/02/22 at 9:45 a.m. R49 was laying in bed with staff at bedside assisting with meal. During an observation and interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement interventions and provide adequate supervision to prevent falls for two (Resident #54 and #98) of two reviewed for falls, resulting in Resident #54 falling and sustaining a major injury and the potential for continued falls and injury. Findings include: Resident #54 (R54): Review of the medical record reflected R54 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included traumatic subdural hemorrhage without loss of consciousness, unspecified dementia, schizoaffective disorder, muscle weakness, difficulty walking, major depressive disorder and anxiety. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 8/25/22, reflected R54 had short-term and long-term memory problems. The same MDS reflected R54 performed activities of daily living with independence to extensive assistance of one to two or more people. An Incident Report reflected R54 was observed lying on the floor, on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00131788, MI00131792, and MI00131765 Based on interview and record review, the facility failed to monitor the hydration status for one (Resident #460) of one reviewed, resulting in the potential for dehydration. Findings include: Review of the medical record revealed R460 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included cerebral infarction, chronic obstructive pulmonary disease (COPD), bipolar disorder, adjustment disorder, anxiety disorder, dementia, major depressive disorder, borderline personality disorder, epilepsy, and diabetes. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 7/30/22 revealed R460 scored 9 out of 15 (moderate cognitive impairment on the Brief Interview for Mental Status (BIMS) and required total dependence of one person for eating. R460 was transferred to the hospital on 9/26/22 and did not return to the facility. Review of the [NAME] (Certified Nursing Assistant (CNA) care guide) revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-22 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate medically related social services for 1 resident (R31) of 25 residents reviewed resulting in increased likelihood of advanced directive issues, lack of a legal representative, and resident overall psychosocial well-being. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected that Resident #31(R31) was admitted to the facility on [DATE] and readmitted to the facility on [DATE], with diagnoses that included vascular dementia, type two diabetes, insomnia, and chronic kidney disease. R31 was listed as a full code (by default) and the Face Sheet named the son as the responsible party. Review of the facility's Social Work Job Description document, defined medically-related social services as .services provided by the facility's staff to assist residents in maintaining or improving their ability to manage their everyday physical, mental, and psychosocial needs . which includes .assisting residents to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-22 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to act on the recommendations of pharmacy medication reviews, for one Resident (R36), from 6 reviewed for unnecessary medications. This deficient practice resulted in the potential for continued use of unnecessary medications leading potentially to adverse side affects. Findings include: According to the, 9.1 Medication Regimen Review Policy, dated 3/3/20, reflected, PROCEDURE .The Consultant Pharmacist will conduct MRRs if required under a Pharmacy Consultant Agreement and will make recommendations based on the information available in the resident's health record .The pharmacist will address copies of residents MRRs to the Director of Nursing and/or the attending physician and to the Medical Director. Facility staff should ensure that the attending physician, Medical Director, and Director of Nursing are provided with copies of the MRR's .Facility should encourage Physician/Prescriber or other Responsible Parties receiving the MRR and the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-22 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician ordered parameters upon administering blood pressure medications for one resident (#21) and failed to justify the use on antibiotic medication for one resident (#36) of 7 residents reviewed for unnecessary medications, resulting in the potential for adverse drug consequences. Findings include: Resident #36(R36) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R36 was a [AGE] year old male admitted to the facility on [DATE] with most recent re-admission [DATE] related to , with diagnoses that included spastic quadriplegic cerebral palsy, diabetes, dysphasia, kidney stones, urinary tract infection(UTI) , anxiety and depression. The MDS reflected R36 had a BIM (assessment tool) score of 15 which indicated his ability to make daily decisions was cognitively intact, and he required one person physical assist with locomotion on unit, dressing, eating, hygiene, bathing and two person physical assist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure adequate monitoring of psychotropic medication for one (Resident #9) and justify the use of duplicate antidepressant therapy for one (Resident #21) of seven reviewed, resulting in the potential for adverse effects and unnecessary medications. Findings include: Resident #9 (R9) Review of the medical record revealed R9 was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses that included alcohol dependence with alcohol induced persisting dementia, , heart failure, delusional disorders, mood disorder, unspecified psychosis, anxiety, and major depressive disorder. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 8/22/22 revealed R9 scored 9 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS), had a mood score of 0, no hallucinations, no delusions, and no behavioral symptoms. On 11/22/22 at 10:44 AM, R9 was observed lying in bed listening to music. R9's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-22 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to administer medications according to Physician's Orders and instructions for use for two (Resident #80 and #102) reviewed for medication administration, resulting in three medication errors out of 30 opportunities, which resulted in a 10% medication error rate. Findings include: Resident #80 (R80): During a medication administration observation that began on 11/18/22 at 09:30 AM, Licensed Practical Nurse (LPN) S administered medications to R80, which included but were not limited to Brimonidine-Timolol 0.2%-0.5% (medicated eye drops). One drop was administered to each eye. The inner canthus (inner corner) of R80's eyes were not held after the medication was administered. According to Brimonidine And Timolol (Ophthalmic Route), Proper Use instructions, .Tilt the head back and, pressing your finger gently on the skin just beneath the lower eyelid, pull the lower eyelid away from the eye to make a space. Drop the medicine into this space. Let go of the eyelid and gently close the eyes. Do not blink. Keep the eyes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to 1) ensure appropriate labeling and storage of insulin in two of three medication carts and; 2) ensure appropriate wasting of controlled medications, resulting in the potential for outdated medications, decreased medication efficacy and drug diversion. Findings include: During an observation of the Unit three medication cart, with Licensed Practical Nurse (LPN) AA on 11/22/22 at 10:16 AM, the following were observed: -Resident #31's Levemir FlexTouch 100 units per milliliter (U/mL) insulin pen was not labeled with an open date or expiration date. -Resident #96's Basaglar KwikPen 100 U/mL insulin pen was not labeled with an open date or expiration date. -Resident #96's Victoza (diabetes medication) 18 milligrams per 3 milliliters (18mg/3mL) had an open date with a month that was unable to be read. LPN AA reported it looked like 10/11 or 11/11 to her, but she could not tell. -Resident #96's Insulin Aspart FlexPen 100 U/mL reflected a date of 11/7/22, written in marker. LPN AA believed that was the open date, but there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-22 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake number MI00128936 Based on interview and record review the facility failed to provide rehabilitation services for one (resident #464) out of two residents reviewed for rehabilitation services, resulting in the potential of the resident not maintaining or achieving their highest practicable level of independence. Findings include: Resident #464 (R464) Review of the medical record revealed R464 was admitted to the facility 04/15/2022 with diagnoses that included hemiplegia (muscle weakness or partial paralysis on one side) and hemiparesis (another word for hemiplegia) of left dominate side, cerebral vascular infarction (stroke), anxiety, pancytopenia (deficiency of components of the blood-red cells, white cells, and platelets), protein-calorie malnutrition, vascular dementia, hyperlipidemia (high fat levels in blood), major depressive disorder, Alzheimer's disease, insomnia (difficulty sleeping), peripheral autonomic neuropathy (weakness, numbness, and pain from nerve damage), hypertension (high blood pressure), atherosclerotic heart disease, chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-22 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to operationalize an antibiotic stewardship program which consistently ensured appropriate clinical indication for us of antibiotic medications. This deficient practice affected residents at the facility (including R36) when residents who were deemed as not meeting criteria were prescribed on antibiotic therapy, resulting in the potential for increased antibiotic resistance. Findings include: Review of the Center for Disease Control's (CDC) The Core Elements of Antibiotic Stewardship for Nursing Homes dated 2015, documented in part, .Improving the use of antibiotics in healthcare to protect patients and reduce the threat of antibiotic resistance is a national priority. Antibiotic stewardship refers to a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use .Antibiotics are among the most frequently prescribed medications in nursing homes, with up to 70% of residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-03-05 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to post the actual daily Nursing Staffing Data resulting in the potential for all 112 Residents and/or family and/or visitors to be well informed of the facility's staffing information. Findings Included: During observation on 03/05/2024 at 01:12 p.m. the facility document entitled Report of Nursing Staff Directly Responsible for Patient Care was observed to be posted outside of the therapy gym, after entering the facility double doors to the units. That document demonstrated a date of 03/05/24 and demonstrated Total Certified Nursing Aide (CNA) Worked for day shift as 99.2 hours, afternoon shift as 84 hours, midnight shift as 72 hours. The same document demonstrated Total Licensed Practical Nurse (LPN) hours worked for 7a.m.7p.m as 48 hours and Total Registered Nurse (RN) hours worked 7am/7pm as 12 hours. The same document demonstrated Total Licensed Practical Nurse (LPN) hours worked for 7p.m./7a.m. as 36 hours and Total Registered Nurse (RN) hours worked 7pm/7am as 12 hours. In an interview on 03/05/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$235,995 in federal fines across 3 penalties. 2 Medicare payment denials on record.
- $141,075 — penalty dated 2025-03-31
- $26,813 — penalty dated 2024-08-01
- $68,107 — penalty dated 2024-02-28
- Medicare payment denial — starting 2025-04-26 for 12 days
- Medicare payment denial — starting 2024-04-03 for 14 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.8 | -1.8 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 4 of 5 | 3.2 | +0.8 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 80 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 80; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| QAZI, MOHAMMAD | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; LIMITED PARTNERSHIP INTEREST; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNF | since 03/12/1993 |
| CIENA HEALTHCARE MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/1999 |
| ALJAJAWI, VAIRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/11/2023 |
| ANGEL, MELODY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2021 |
| KHAN, ANIS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/1999 |
| MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 | Organization | ADP OF THE SNF | since 05/01/1999 |
| NORTHFIELD SENIOR LEASING, LLC | Organization | ADP OF THE SNF | since 05/01/1999 |
| DEUTSCH, NEAL | Individual | ADP OF THE SNF | since 08/01/2009 |
| GARDINA, ANNA | Individual | ADP OF THE SNF | since 08/01/2009 |
CMS files one row per role, so the 17 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235545. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.