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The Laurels of Hudsonville

3650 Van Buren, Hudsonville, MI 49426 · For profit - Corporation · 108 certified beds · (616) 669-1520 Medicare & Medicaid certified

Call the home — (616) 669-1520 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Aug 20254 actual-harm citations$31,005 in federal fines2 Medicare payment denials
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $31,005 in federal fines (most recent 2025-08-07)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3152 Port Sheldon St · (616) 669-9238 · Call to confirm hours
Pharmacy
Rite Aid1.6 mi
2775 Port Sheldon St · (616) 669-0970 · Call to confirm hours
Grocery
5221 Cherry Ave · (616) 669-9931 · Call to confirm hours
Park
5500 Hughes Dr · (616) 669-0200 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.6%10.8%15.4%better
Long-stay residents who lose too much weight5.0%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection0.3%1.5%2.0%better
Long-stay residents with depressive symptoms2.1%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.7%3.0%3.3%worse
Long-stay residents whose ability to walk worsened8.5%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.0%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine95.2%95.0%95.3%typical
Long-stay residents with pressure ulcers3.8%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control17.3%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table20.6%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine89.0%79.5%79.4%better
Short-stay residents rehospitalized after admission11.2%24.0%22.6%better
Short-stay residents with an outpatient ER visit19.8%11.7%12.0%worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 32 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.4%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
0.33U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 54% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.4%CMS range 39.6–75.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 7.3–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.3–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.71
RN hours/ resident / day
0.43
LPN hours/ resident / day
1.86
Aide hours/ resident / day
3.00
Total nurse hours/ resident / day
0.55
RN hoursweekends
44.4%
Total nursing turnover
47.1%
RN turnover

How full it usually is: this home is certified for 108 beds and averages 92.1 residents a day — about 85% occupied, or roughly 16 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.00 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.71 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.86 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.77 hrs/resident/day on weekends vs 3.09 on weekdays — 11% thinner on weekends. RN hours go from 0.77 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-08-07)
10
at the previous standard inspection (2024-08-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 14 most serious are shown; the remaining 23 are one tap away and print in full.

  • Actual harm · Gcited before2026-06-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: 2794208, 3001098, 3005108 and 2711826 Based on interview and record review, the facility failed to 1.provide care and services to ensure abnormal laboratory values were addressed, 2. Implement resident directed care for CHF (congestive heart failure) and bacteremia sepsis (blood infection), 3. Recognize, assess, and address the resident's condition, 4. Monitor, evaluate, and revise responses to interventions as appropriate, 5. Provide appropriate physician oversight, and 6. Honor the advance directives for two (R1 and R13) of 3 residents reviewed for quality of care, resulting in the unexpected death of a resident (R31) and medication not being provided as ordered (R1). Findings include:Review of a Face Sheet revealed R13 admitted to the facility on [DATE] with pertinent diagnoses of congestive heart failure, cognitive communication deficit, cardiomyopathy, enterococcus (bacterial infection) unspecified, and diabetes (as listed for primary admission). Review of an Advance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-08-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consistently implement ordered preventative skin measures, accurately and thoroughly assess a facility acquired pressure ulcer, create and initiate new care plan interventions based on the resident's current condition, and monitor and perform weekly skin assessments for one (Resident #13) of three residents sampled for pressure injuries, resulting in an infected left hand requiring emergency room intervention and surgery. Findings:Resident #13 (R13)Review of an admission Record revealed R13 was a [AGE] year-old female, last re-admitted to the facility on [DATE], with pertinent diagnoses of dementia and Parkinson's disease with severe contractures of both hands. Review of an Order Summary for R13 reflected a physician order for (R13) to wear bilateral palm protectors during the day for 3-4 hours, start date 4/12/25. Review of an Occupational Therapy (OT) note dated 4/14/25 reflected: created hand out with visuals on proper wear of bilateral palm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-08-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the policy and procedures and implement measures to prevent a fall for one (R10) of 4 residents reviewed for falls, resulting in a fall with a major injury.Findings include:Review of a Face Sheet revealed R10 originally admitted to the facility on [DATE] and has pertinent diagnoses of vascular dementia with behaviors, hemiplegia/hemiparesis (one sided weakness) and lack of coordination. Review of the Care Plan for R10 revealed: AMBULATION/WALKING: (R10) requires: Partial/moderate assist with THERAPY STAFF ONLY and HEMI-WALKER, initiated 2/18/25. No other modes of mobility are documented. Review of the Order Summary for R10 revealed on 5/23/25 he had orders for 5 mg (milligrams) of Warfarin/coumadin (blood thinner). Review of the last Physical Therapy discharge summary recommendations dated 12/27/24 for R10 revealed: Recommended that patient use his hemi walker at all times.Patient continues to be at high risk for falls and injury due to poor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00147718 Based on observation, interview, and record review, the facility failed to prevent the development and worsening of pressure injuries for one resident (Resident #1) out of 4 residents reviewed for pressure injury, resulting in worsening of pressure injury, serious infection, and delayed wound healing. Findings include: Resident #1 (R1) Review of an admission Record reflected R1 admitted to the facility on [DATE] with diagnoses that included enterovirus, anemia, high blood pressure, chronic kidney disease, chronic congestive heart failure (CHF), atrial fibrillation with the presence of automatic (implantable) cardiac defibrillator, history of stroke, cognitive communication deficit, and muscle weakness. Review of a Minimum Data Set (MDS) admission assessment dated [DATE] reflected R1 was cognitively intact as evidenced by a Brief Interview for Mental Status (BIMS) assessment score of 13/15. R1 required partial to moderate assistance with rolling left and right, sitting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-02 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intakes 2794208 Based on interview and record review, the facility failed to ensure all nursing staff and nursing aides received competency training upon hire/annually. This deficient practice affects all 86 residents who reside in the facility. Findings Include: Review of 6 employee files that included 3 nurses and 3 certified nursing assistants (CNAs), revealed none of the six had skills checks completed upon hire and/or annual skills checks. Of the employee files reviewed, only one nurse was still employed at the time of this review. In an interview on 5/28/26 at 8:54 AM, the Human Resource Manager (HR) Q verified that the 6 employee files reviewed did not contain completed competency skills checks. When asked about whether the current staff had completed competencies, HR Q stated that the previous DON had not completed any competencies either, and they were trying to develop a system to ensure completion. The new Assistant Director of Nursing (ADON), who had been at the facility for only 2-3 months, would be working on this. HR Q confirmed that no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-02 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2794208. Based on interview and record review, the facility failed to honor a resident's DNR (do not resuscitate) wishes for one (R13) of 3 residents reviewed for advance directives, resulting in CPR (cardiopulmonary resuscitation) attempt after found unresponsive. Findings include: Resident #13 (R13)Review of a Face Sheet revealed R13 admitted to the facility on [DATE] with pertinent diagnoses of congestive heart failure, cognitive communication deficit, cardiomyopathy, enterococcus (bacterial infection) unspecified, and diabetes (listed as for primary admission). R13 passed away on [DATE]. Review of an Advance Directive document signed by R13 on [DATE] and by the physician on [DATE] revealed R13 requested no CPR (cardiopulmonary resuscitation). Review of the Order Summary in the EMR for R13 revealed the resident was documented as being a Full Code. Review of a LATE ENTRY Nursing Progress note ENTERED [DATE] at 11:43 AM for R13, back dated to [DATE] at 8:00 AM revealed: At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-06-02 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number 3021098Based on interview and record review, the facility failed to formulate a safe discharge plan for 1 Resident (R12) of 3 Residents reviewed for discharge.Findings included:R12Review of R12's admission record dated 6/2/26 revealed he was admitted to the facility on [DATE] from an acute care hospital with diagnoses that included: peripheral vascular disease, pressure ulcer of left ankle (unstageable), pressure ulcer of left heel (unstageable), frontotemporal neurocognitive disorder, diabetes mellitus 2, with diabetic neuropathy (nerve damage), and acquired absences of right leg above knee (amputation of right leg). He was listed as his own responsible party.Review of R12's Brief Interview of Mental Status (BIMS), dated 4/13/26 revealed he scored 10/15 indicating he had moderate cognitive impairment.Review of R12's 72 Hour admission Conference dated effective 4/7/26 revealed the boxes for Attendees were checked for: Responsible Party/Family, Resident/Patient, Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes 3021098 and 2794208. Based on interview and record review, the facility failed to develop and implement a person-centered care plan for two (R13 and R12) of 3 residents reviewed for care plans. Findings include: R12 Review of R12's admission record dated 6/2/26 revealed he was admitted to the facility on [DATE] from an acute care hospital with diagnoses that included: peripheral vascular disease, pressure ulcer of left ankle (unstageable), pressure ulcer of left heel (unstageable), frontotemporal neurocognitive disorder, diabetes mellitus 2 with diabetic neuropathy (nerve damage), and acquired absences of right leg above knee (amputation of right leg). He was listed as his own responsible party. Review of R12's Brief Interview of Mental Status (BIMS), dated 4/13/26 revealed he scored 10/15 indicating he had moderate cognitive impairment. Review of R12's hospital discharge paperwork revealed R12 named a family member Y his DPOA, Durable Power of attorney for medical on 3/5/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes 2794208. Based on interview and record review, the facility failed to ensure the appropriate antibiotic was implemented for one (R13) of one resident reviewed for antibiotics. Findings include Review of a Face Sheet revealed R13 admitted to the facility on [DATE] with pertinent diagnoses of congestive heart failure, cognitive communication deficit, cardiomyopathy, enterococcus (bacterial infection) unspecified, and diabetes (as listed for primary admission). Review of the Hospital Transfer of Care Document for R13 with a discharge date of 6/13/25 revealed:Discharge Instructions: Continue IV (intravenous) antibiotics that were ordered prior to his admission, 2 weeks of abx (antibiotics) from 6/8 (EOT 6/22).-ampicillin 2 g (grams) in sterile water 14.8 ml (milliliters), Infuse 2g over 3 minutes into a venous catheter every 12 (twelve hours. Indications: Enterococcal Bacteremia (blood infection). (No cultures provided and was discontinued upon admission to the Facility.) Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of abuse to the State Agency for one of four residents (Resident #1) reviewed. Findings:Resident #1(R1)Review of an admission Record revealed R1 was a [AGE] year-old female who was admitted to the facility on [DATE].Review of a Nursing Progress Note dated 08/24/25 revealed .Resident used her phone and called 911. CNA (certified nurse aide) walking by saw her on her phone and went in to investigate and noticed 911 was talking to her. CNA explained (to 911 dispatch) that resident was confused, and the call was an accident. Dispatch stated they needed to send an officer out to do a well-check. During an interview on 08/26/25 at 12:10 PM, the Administrator/Abuse Coordinator stated that she was not aware that R1 had called 911 on 08/24/25 nor was she aware that police came to the facility to interview R1 shortly after the call to 911. During an interview on 08/26/25 at 1:35 PM, Ottawa County Sherrif Deputy G reported that the narrative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-07 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow physician ordered parameters for one resident (Resident #3) out of five reviewed for professional standards. Findings:Resident #3 (R3)Review of an admission Record revealed R3 was a [AGE] year-old female, re-admitted to the facility on [DATE] with pertinent diagnoses of chronic kidney disease and hypertensive (high blood pressure) heart disease and heart failure. Review of an Electronic Medication Administration Record (Emar) for R3, dated May 2025, reflected the following medication order: Metoprolol 25 mg (milligrams) one tablet in the morning for high blood pressure-HOLD if heart rate is less than 70. On 5/15/25 R3s heart rate was documented as 68 and the medication was administered. On 5/25/25 R3's heart rate was documented as 60 and the medication was administered. On 5/26/25 R3's heart rate was documented as 62 and the medication was administered. R3 was sent to the emergency room on [DATE] for decreased level of consciousness and a blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-07 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow physician orders to obtain labs and monitor values for coumadin use, reapproach or find a root cause to a resident refusal of labs, document pertinent information, and notify the physician/guardian for 1 (R10) of 3 residents reviewed for coumadin use. Findings include:Review of a Face Sheet revealed R10 is [AGE] years old and originally admitted to the facility on [DATE] and has pertinent diagnoses of vascular dementia with behaviors, hemiplegia/hemiparesis (one sided weakness) and lack of coordination. Review of the Order Summary for R10 revealed on 5/23/25 he had orders for 5 mg (milligrams) of Warfarin/coumadin (blood thinner) and reordered again on 7/16/25 when he returned from the hospital to prevent clots. Review of the Order Summary for R10 revealed on 4/11/25 an order to check weekly PT (prothrombin time)/INR every Friday for atrial fibrillation. Document and notify the provider of the results. The time for this task is ordered for 5:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-07 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow standards of practice for narcotic reconciliation for three residents (Resident #21, Resident #34, Resident #51) out of 5 reviewed for pharmacy services. Findings:Resident #21 (R21) Review of an admission Record revealed R21 was a [AGE] year-old female, last re-admitted to the facility on [DATE], with pertinent diagnoses of chronic pain. Review of an Electronic Medication Administration Record (Emar) for R21 dated August 2025 reflected the following documentation for the medication Norco 7.5-325 mg (milligrams) one tab four times daily for chronic pain: (1) on 8/4/25 the medication was not administered to the resident at noon. Review of a Controlled Drug Receipt/Record/Disposition Form (CDRRDF) for R21 reflected documentation that one tablet of Norco 7.5-325 mg was signed out and administered to R21 at 1:00 PM on 8/4/25. Resident #34 (R34)Review of an admission Record revealed R34 was an [AGE] year-old-female, originally admitted to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and revise care plan interventions for 1 (Resident #88) of 5 Residents reviewed for care plans, resulting in the resident feeling scared and the increased potential for falls during self-transfers.Findings include: Resident#88 (R88)Review of an admission Record revealed Resident #88 is a [AGE] year-old female admitted to the facility on [DATE] with pertinent diagnoses of Rheumatoid Arthritis, Muscle Weakness, Abnormalities of Gait and Mobility, asthma and vitamin D deficiency. Review of the Minimum Data Set (MDS) dated [DATE] revealed Resident #88 had a Brief Interview for Mental Status (BIMS) indicating she is cognitively intact and is independent using a slide board for transfers and toileting. During an interview on 08/06/2025 at 9:57 AM, R88 stated, Since they polished the floors in my room, I fell due to them being so slippery. Resident, revealed she transfers independently using a slide board to transfer to her wheelchair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · Dcited before2025-08-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to maintain complete and accurate medical records for 2 of 19 sampled residents (R5 and R25). Findings include:R5A review of R5's admission Record, dated 8/5/25, revealed they were an [AGE] year-old resident admitted to the facility on [DATE]. R5's admission Record also revealed multiple diagnoses that included bipolar disorder and post-traumatic stress disorder (PTSD). In addition, R5's admission Record also revealed they had a guardian (someone who makes medical decisions for the resident).A review of R5's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 7/1/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 9 which revealed R5 was moderately cognitively impaired.A review of R5's electronic medical record, dated 9/1/24 to 8/6/25, revealed the following: - A physician's order for Ativan (a sedative-hypnotic medication for anxiety) 1 milligram (mg)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement policies and procedures for antibiotic stewardship, ensure the appropriate antibiotic was ordered and the duration of antibiotic orders was followed, promptly follow up with urinalysis, assess, monitor and document antibiotic use to ensure its efficacy, and no care plan interventions for diagnoses for 1 (R92) of 5 residents reviewed for antibiotic stewardship. Findings include:Review of a Face Sheet revealed R92 had pertinent diagnoses of urine retention and benign prostatic hyperplasia (enlarged prostate) with lower urinary tract symptoms and hypertensive chronic kidney disease with no specified stage.Review of an Order Summary for R92 dated 6/1/25 to 8/31/25 for R92 revealed the following:6/26/25- obtain UA (urinalysis) with C&S (culture and sensitivity) if indicated one time only for UA needed (sic) for 1 Day. 6/27/25- Fosfomycin 3 GM, (grams) once a day for dysuria for 1 day.6/28/25- Fosfomycin 3 GM, one time only for dysuria for 1 day.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00149246 Based on observation, interview, and record review, the facility failed to follow professional guidelines for three residents (Resident #4, Resident #5, and Resident #9) out of 4 residents reviewed for tube feeding. Findings: Resident #4 (R4) Review of an admission Record revealed R4 was a [AGE] year old female, last admitted to the facility on [DATE] with pertinent diagnoses of cerebral palsy. R4 was completely dependent on staff to have all of her needs met and received nutrition and hydration through a tube feed. During an observation on 03/26/25 at 8:30 AM, R4 laid in bed resting with her eyes closed with the tube feed running. R4's lips were dry and cracked and the head of the bed was positioned at 20 degrees with the resident slid down in the bed and R4's head was positioned at 10 degrees. During an observation on 03/27/25 at 8:03 AM, R4 laid in bed with her eyes closed and the tube feed running. The head of the bed was elevated to 12 degrees. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake # MI00151285 Based on interview and record review, the facility failed to administer medications according to professional standards for one (Resident #1) of three residents reviewed. Findings: Resident #1 (R1) Review of an admission Record revealed R1 was a [AGE] year old female, last admitted to the facility on [DATE], with pertinent diagnoses of a stroke causing paralysis and weakness to the right side of the body, blindness in one eye, and dependent of staff for all daily cares. Review of an electronic medication administration record (Emar) for R1, dated February 2025, reflected an order for Methocarbamol (a muscle relaxer) 500 mg (milligrams) one tab three times daily for muscle spasm's (start date 11-27-24) and an order for Methocarbamol 750 mg one tab in the morning for muscle spasm's (start date 01/24/25). Review of the same Emar for R1 revealed an order for Baclofen (a muscle relaxer) 10 mg one tab three times daily for muscle spasm's (start date 02/17/25). The first…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00147718 Based on observation, interview, and record review, the facility failed to implement Enhanced Barrier Precautions (EBP) for one resident (Resident #1) out of 4 residents reviewed for infection control. Findings: Review of a policy Enhanced Barrier Precautions effective 4/1/2024 reflects It is the intent of this facility to use Enhanced Barrier Precautions (EBP) in addition to Standard Precautions for preventing the transmission of CDC targeted multidrug-resistant organisms (MDROs). Enhanced Barrier Precautions are indicated for residents with any of the following: 1) infection or colonization with a CDC-targeted MDRO when contact precautions do not otherwise apply or 2) a wound or indwelling medical device, even if the resident is not known to be infected or colonized with a MDRO and should remain in place for the duration of a resident's stay or until resolution of the wound or discontinuation of the indwelling medical device that place them at higher risk. The policy specified that signage would be placed on the door to indicate the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-23 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake M100147026 and M100146967. Based on interview and record review, the facility failed to provide daily medications for 1 (R2) of 3 residents reviewed for medication administration, resulting in the resident not receiving medications three times a week when they have dialysis in the mornings. Findings include: Review of a Face Sheet revealed R2 had pertinent diagnoses of hemiplegia and hemiparesis (one sided weakness), gastroparesis, and end stage renal disease. In an interview on 10/22/24 at 8:30 AM, Licensed Practical Nurse (LPN) B reported R2 was at dialysis at this time and will be back after noon. R2 has dialysis every Tuesday, Thursday, and Saturday mornings. The resident usually returns to the facility around noon time. Review of the Order Summary for R2 revealed no orders for dialysis. Review of the August 2024 Medication Administration Record (MAR) for R2 revealed she has the following medications ordered for 8:00 AM every day and did not receive them at all on the days she received dialysis (Tuesdays, Thursdays, and Saturdays) for the whole…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-23 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake M100147026 and M100147319. Based on interview and record review, the facility failed to ensure appropriate measures were taken to maintain the patency of a Percutaneous Endoscopic Gastric/Jejunum (PEG/PEG/J) tube (a tube that enters the stomach/jejunum through the abdominal wall) and flushes administered as ordered, for 1 (R2), of 3 residents reviewed for PEG/J tube care, resulting in multiple PEG/J tube clogging incidents, several visits to the Emergency Department (ED), not following post hospital care instructions to ensure patency, and have a system in place to provide the continuity of care. Findings include: Review of a Face Sheet revealed R2 had pertinent diagnoses of hemiplegia and hemiparesis (one sided weakness), gastroparesis, and end stage renal disease. Review of Physician Progress notes dated 7/15/24 for R2 revealed: Abdominal exam revealed significant distention and general tenderness, with green bilious discharge leaking with some erythema noted surrounding tube insertion site. Concern for possible obstruction, perforation, tube…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-23 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake M100147026 and M100147319. Based on interview and record review, the facility failed to ensure appropriate competencies and skill sets were provided to care for one (R2) of 3 residents reviewed for Percutaneous Endoscopic Gastric/Jejunum (PEG/PEGJ) (a tube that enters the stomach/jejunum through the abdominal wall) tube care, resulting in repeated clogged tubes and several hospital trips. Findings include: Review of 5 Nursing Staff files revealed they had no current competency skills and assessments of nursing care, including residents with PEG/PEGJ tubes. 1. Registered Nurse (RN) I hired 2/7/24, 2. RN K hired 5/15/24, 3. RN A hired 8/8/24, 4. Licensed Practical Nurse (LPN) G hired 8/16/23, 5. LPN B had her last skills competency assessment done on 3/25/22. Review of a Face Sheet revealed R2 had pertinent diagnoses of hemiplegia and hemiparesis (one sided weakness), gastroparesis, and end stage renal disease. She also had a Percutaneous Endoscopic Gastric/Jejunum (PEG/PEG/J) tube. Review of the Electronic Medical Records (EMR) for R2 revealed she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to 1) have an appropriate infection surveillance program for tracking and trending infections. This deficient practice can affect all 89 residents in the facility. And 2) provide appropriate hand hygiene during a wound assessment for 1 (Resident #5) of 2 residents reviewed for skin conditions Findings include: In an interview and record review on 8/14/24 at 8:52 AM, the Director of Nursing (DON) and the Infection Preventionist/Assistant Director of Nursing (ADON) C provided their infection control surveillance tracking book. During the time of this review, the July 2024 resident infection tracking was not available because it was not done. She had a pharmacy printout of antibiotics that was ordered from the pharmacy and reported she prints out the list at the beginning of the following month to cross reference her list of residents on antibiotics. At this time, she did not have a line listing of resident infections that was current up to this date. When asked for a current list of residents on antibiotics, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-14 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to designate a legal surrogate for the purpose of healthcare decision-making for one (Resident #82) of 2 residents reviewed for advance directives. Findings include: Review of a Face Sheet revealed R82 admitted to the facility on [DATE]. Review of a Statement of Capacity signed by two different physicians on 6/10/24 and 6/17/24 for R82 revealed the resident is incapable and unable to make her own informed medical decisions. Review of the Electronic Medical Records for R82 revealed there is no legal surrogate appointed to represent the resident. In an interview on 8/13/24 at 11:53 AM, the Director of Social Services (SW) H reported R82's daughter is to bring in paperwork showing she is the legal guardian. She is here all the time visiting R82 but still has not brought it in. SW H reported it is a concern and if they don't have the appropriate documentation, they need to pursue a court appointed guardian.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-14 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the responsible party for one cognitively impaired resident (R38) of five residents reviewed for antipsychotic medication had been informed of the risks and benefits of an antipsychotic medication and consented to its administration. Findings: R38 originally admitted to the facility 10/5/23 with diagnoses that included bipolar disorder and dementia with psychotic disturbance. The Electronic Medical Record (EMR) reflected a Power of Attorney (POA) for care was in place as R38 was not able to make any medical decisions. Review of the Doctor's Orders for R38 revealed a current order for the antipsychotic medication Lurasidone with a start date of 3/6/24. During a review of the EMR no documentation was located that a Risk versus Benefit for this medication had been completed and conveyed to the Resident's POA. No documentation was found that reflected the POA had consented to the administration of this antipsychotic medication to R38. On 8/14/24 at 10:34 AM the Director of Nursing (DON) was asked for documentation that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update a care plan for an active skin condition for 1 resident (Resident #5), of 22 residents reviewed for accuracy of care plans, resulting in the potential for staff to provide care that is inconsistent with the needs of the resident. Findings include: Review of an admission Record revealed Resident #5 admitted to the facility on [DATE] with pertinent diagnoses which included dementia, diabetes, and need of assistance with personal care. Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 5/21/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #5 was cognitively intact. Review of the current Care Plan for Resident #5, revised 6/6/2023, revealed Resident #5 had potential for impaired skin integrity but no care plan for active skin impairment. In an interview on 8/14/2024 at 10:30 AM, Licensed Practical Nurse (LPN) A reported Resident #5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100144434. This citation has 2 Deficient Practice Statements (DPS). DPS A Based on observation, interview and record review, the facility failed to assess, monitor, document, and notify physician of changes in condition, and follow physician orders for 1 (Resident #82) of 1 resident reviewed for quality of care, resulting in R82 admitted to the hospital. Findings include: Resident #82 (R82) Review of a Face Sheet revealed R82 admitted to the facility on [DATE] with pertinent diagnoses of chronic kidney disease, overactive bladder. In an interview on 8/13/24 at 3:36 PM, the Family Member (FM) of R82 reported she visited R82 on Friday 4/26/24 and saw the resident with her clothes on backwards and was shaking. R82 has an extensive kidney disease history and always had a foley urine catheter in place. FM of R82 requested the facility to test the resident for a urinary tract infection (UTI) and the nurse told her she would need an order from the physician. When another family member…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to assess and monitor one Resident (R38) of two residents reviewed for nutrition that experienced a significant weight loss. Findings: R38 originally admitted to the facility 10/5/23 with pertinent diagnoses that included: Dementia, Morbid Obesity, Vitamin Deficiency, and Dysphagia (difficulty in swallowing). Review of the EMR weight history for R38 revealed from the date of admission, 10/5/23 to 11/1/23 a weight change from 270 pounds (lbs.) to 236.8 lbs. This reflects a loss of 33 lbs. or 12.3%. The EMR weight history reflected a six-month weight loss of 28.8 lbs. (12.16%) from 11/1/23 to 5/6/24 when the Resident weighed 208 lbs. This reflected a total weight loss since admission of 62 lbs. or 22.69%. Review of the EMR Reentry Nutritional Evaluation dated 12/7/23 reflected continued significant weight losses since admission. The documentation reflected the addition of a nutritional supplement to the Resident's diet but did not reveal a referral to the Medical Provider. The entry reflected weekly weights but the EMR did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-14 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure verification of feeding tube placement prior to medication administration according to professional standards of practice and facility policy for one resident (Resident #72), of 2 residents reviewed for care of feeding tubes, resulting in the potential for aspiration pneumonia and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #72 admitted to the facility on [DATE] with pertinent diagnoses which included dementia and dysphagia (difficulty swallowing). Review of a current risk for nutritional decline Care Plan for Resident #72, with a revision date of 7/20/2023, revealed Resident #72 was dependent on percutaneous endoscopic gastrostomy (PEG, a surgical procedure that involves inserting a feeding tube directly into the stomach through the skin and stomach wall) for nutrition related to his dysphagia.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-14 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify a significant weight loss for one Resident (Resident #38 (R38) of two residents reviewed for nutrition and failed to ensure the Resident was evaluated for this weight loss by the Medical Provider. Findings: R38 originally admitted to the facility 10/5/23 with pertinent diagnoses that included: Dementia, Morbid Obesity, Vitamin Deficiency, and Dysphagia (difficulty in swallowing). Review of the Electronic Medical Record (EMR) weight history for R38 revealed from the date of admission, 10/5/23 to 11/1/23 a weight change from 270 pounds (lbs.) to 236.8 lbs. This reflects a loss of 33 lbs. or 12.3% in less than one month. Review of the EMR Progress Notes do not reflect any documentation by staff that a significant weight change was identified and reported to the Medical Provider. Further review of the EMR weight history for R38 reflected eleven weight checks with weight loss from 236.8 lbs. on 11/1/23 to 200.2 lbs. on 6/13/24. This value reflected a weight loss since admission of 69.8 lbs. or 25.85 %. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-14 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address pharmacy recommendations for two Residents (R38) and (R59) of four residents reviewed for medications. R38 Review of the Electronic Medical Record (EMR) admission Record revealed R38 originally admitted to the facility 10/5/23 with pertinent diagnoses that included dementia, dysphagia (difficulty in swallowing), and bipolar disorder. Review of the EMR reflected Pharmacy Medication Reviews with recommendations had been conducted in January and July of 2024. The EMR did not reflect these recommendations had been reviewed by the Physician. On 8/14/24 at 1:44 PM a records request was submitted to the Nursing Home Administrator (NHA) for the Pharmacy Review recommendations for R38 for January and July of 2024. In an interview and record review on 8/14/24 at 4:06 PM the Director of Nursing (DON) reported the Pharmacy recommendation of 1/3/24 for lab values to be obtained for R38 had not been reviewed by the Physician prior to the surveyor request.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records for 1 resident (Resident #5) of 22 residents reviewed for accuracy of medical records, resulting in the potential for miscommunication and an unclear picture of the resident's health care status. Findings include: Resident #5 Review of Resident #5's Electronic Health Record (EHR) on 8/14/2024 at 10:20 AM revealed an antibiotic order to treat Resident 5's lower legs but no further documentation from nursing staff or medical providers regarding this skin condition. In an interview on 8/14/2024 at 11:34 AM, Assistant Director of Nursing (ADON) C reported there should be documentation in Resident #5's EHR from Physician's Assistant (PA) D regarding his lower leg infection and evaluation. ADON C reported she did not currently have documentation available regarding why antibiotics were started for Resident #5. ADON C reported PA D was pulled to another facility on 8/12/2024 and might not have been able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-07-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that the kitchen and the equipment were being maintained free of dust, dirt, food residues and other contaminates, and that the equipment was maintained in proper working order, resulting in the potential to affect all residents that receive food and beverages from the kitchen. Findings included: During a follow-up tour of the kitchen on 7/13/23 at 10:21 AM, the following physical facility and equipment observations were found in the kitchen and storage areas: 1.) The floors in the kitchen, dry storage area, and Walk-In- Units including under equipment, storage racks and along the floor/wall junctures had an accumulation of dust, dirt, dead bugs, ice, food residues and other debris. 2.) The walls in these areas were found to have stuck on food residues, dust, dirt, mold, mildew, dust, and other debris. 3.) Observation of the Walk-In-Units reflected dust, dirt, ice, mold, mildew and food debris on the compressor unit's grates and fans and on the shelving units. 4.) The large fans located in the dish area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to timely and thoroughly investigate an injury of unknown origin for one resident, Resident #14 (R14) reviewed for injuries. This deficient practice resulted in R14 sustaining a second degree burn to the hand that was not reported nor investigated timely with the potential for repeated injuries to occur. Findings include: The facility provided the policy for Hot Liquids and Foods dated 8/1/2011, last revised on 11/1/2011 for review. The policy reflected, 4. If a spill occurs the following procedure will be followed: Cool the area as quickly as possible by flushing with cold water immediately .Follow facility procedure for incident reporting . The facility provided the policy for Abuse Prohibition Policy dated 12/1/2012, last revised on 10/14/2022 for review. The policy reflected, the definition of, Injuries of unknown source - An injury should be classified as an injury of unknown source when ALL of the following criteria are met: The source…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a dietary care plan for 1 (Resident #69), resulting in the potential for confusion for a resident with dysphagia to not have the appropriate care needed for meals. Findings include: Review of the Orders for R69 revealed orders dated 6/15/23 for Nepro (enteral nutrition via tube feeding) and for a mechanical soft diet, mechanical soft texture, and thin liquids. In an interview on 7/13/23 at 8:00 AM, Speech Therapist (ST) K reported R69 is on a mechanical soft diet with thin liquids for dysphagia and does require supervision with meals. She recommended that medications be crushed and pureed for safety. The physician can have the final say to change the diet but would not recommend swallowing whole pills. Review of the Care Plan for R69 revealed Provide diet as ordered: NPO (nothing by mouth). Another intervention included the resident is to have a Kennedy cup and built-up utensils during meal with supervision from caregivers. There are no interventions in the care plan indicating a mechanical soft diet, mechanical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100136178 & MI00132675 Based on observation, interview and record review, the facility failed to assess, monitor, treat and coordinate care for 2 (Resident #69, Resident #87), resulting in the lack of coordination in treatment for altered skin integrity for R69 and skin breakdown for R87. Findings include: Resident #69 (R69) Review of a Face Sheet revealed R69 originally admitted to the facility on [DATE] with pertinent diagnoses of an intracerebral hemorrhage, hemiplegia, and hemiparesis (one sided weakness), and diabetes. Review of the Minimum Data Set (MDS) dated [DATE] revealed she is severely cognitively impaired and requires extensive assistance of two staff for transfers and one staff for cares. Review of a Care Plan for R69 revealed weekly head to toe skin assessments are to be done and to report new/abnormal findings to physicians as needed. A revision to the Care Plan on 4/26/23 revealed that she is also at risk for impairment to skin integrity due to incontinence.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement best infection control practices after providing care for 1 (Resident #69), resulting in the potential for spreading infection. Findings include: Resident #69 (R69) Review of a Face Sheet revealed R69 originally admitted to the facility on [DATE] with pertinent diagnoses of an intracerebral hemorrhage, hemiplegia, and hemiparesis (one sided weakness), and diabetes. During an observation on 7/13/23 at 12:08 PM, R69 was in bed and staff were providing incontinence care. Registered Nurse (RN) F completed a dressing change on the resident's buttocks and left the room after ungloving her hands and carried a half empty bottle of normal saline down the hall to the medication cart where she disposed of the bottle and continued down the with no hand hygiene. In an interview on 7/13/23 at approximately 1:30 PM, RN F confirmed she did not perform hand hygiene after performing a dressing change on R69, before leaving the room, or after the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$31,005 in federal fines across 1 penalty. 2 Medicare payment denials on record.

  • $31,005 — penalty dated 2025-08-07
  • Medicare payment denial — starting 2026-07-01 for 27 days
  • Medicare payment denial — starting 2025-09-04 for 15 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.8-1.8 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 3 of 53.2-0.2 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 80 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Aria Nursing and RehabilitationLansing, MI 1 of 5Autumnwood of McBainMcBain, MI 1 of 5Christian Park Health Care CenterEscanaba, MI 1 of 5Courtney ManorBad Axe, MI 1 of 5Ely ManorAllegan, MI 1 of 5Kith HavenFlint, MI 1 of 5Laurels Of Norworth TheWorthington, OH 1 of 5Laurels Of West Carrollton TheWest Carrollton, OH 1 of 5Laurels Of West Columbus, TheColumbus, OH 1 of 5Notting Hill of West BloomfieldWest Bloomfield, MI 1 of 5Regency at FremontFremont, MI 1 of 5Regency at JacksonJackson, MI 1 of 5Regency at TroyTroy, MI 1 of 5Regency at WaterfordWaterford, MI 1 of 5Regency at Whitmore LakeWhitmore Lake, MI 1 of 5Royalton Manor, LLCSt Joseph, MI 1 of 5The Laurels Of HeathHeath, OH 1 of 5The Laurels Of Walden ParkColumbus, OH 1 of 5The Laurels of GalesburgGalesburg, MI 1 of 5The Manor of NoviNovi, MI 2 of 5Laurels Of Athens, TheAthens, OH 2 of 5Laurels Of Mt Vernon TheMount Vernon, OH 2 of 5Laurels Of Steubenville TheSteubenville, OH 2 of 5Regency At Bluffs ParkAnn Arbor, MI 2 of 5Regency at CheneDetroit, MI 2 of 5The Laurels Of GahannaColumbus, OH 2 of 5The Laurels Of KetteringKettering, OH 2 of 5The Laurels Of University ParkRichmond, VA 2 of 5The Laurels Of Willow CreekMidlothian, VA 2 of 5The Laurels of BedfordBattle Creek, MI 2 of 5The Laurels of ChathamPittsboro, NC 2 of 5The Laurels of ColdwaterColdwater, MI 2 of 5The Laurels of Forest GlennGarner, NC 2 of 5The Manor of Farmington HillsFarmington Hills, MI 2 of 5Willowbrook ManorFlint, MI 3 of 5Autumnwood of DeckervilleDeckerville, MI 3 of 5Boulevard Temple Care Center, LLCDetroit, MI 3 of 5Brittany ManorMidland, MI 3 of 5Hamilton Respiratory and Nursing CenterHamilton, OH 3 of 5Hartford Nursing & Rehabilitation CenterDetroit, MI

Showing 40 of 80; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
QAZI, MOHAMMADIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2016
KHAN, ANISIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2016
STOBB, DAVIDIndividualCORPORATE OFFICER; ADP OF THE SNFsince 02/01/2016
CIENA HEALTHCARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2021
CASTILLO, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2019
DI REZZE, JUSTINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
HUDSONVILLE SENIOR LEASING, LLCOrganizationADP OF THE SNFsince 01/01/2021

CMS files one row per role, so the 15 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.6M
Net patient revenuemost recent cost report
+1.2%
Operating marginrevenue minus expenses
$1.8M
Related-party expense17% of expenses

This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$338per resident / day
operating cost
$10,271per month
≈ monthly operating cost
$342per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235327. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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