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Regency at Jackson

434 W North Street, Jackson, MI 49202 · For profit - Corporation · 82 certified beds · (517) 881-1829 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation2 actual-harm citations CMS recorded as corrected before the inspection ended (past non-compliance)$15,593 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (88) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $15,593 in federal fines (most recent 2023-11-21)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
956 Cooper St · (517) 787-3900 · Call to confirm hours
Pharmacy
605 N West Ave · (517) 841-4201 · Call to confirm hours
Grocery
ALDI0.4 mi
3021 East Michigan Ave.
Park
1025 N Blackstone St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.6%10.8%15.4%better
Long-stay residents who lose too much weight7.9%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection1.5%1.5%2.0%better
Long-stay residents with depressive symptoms5.5%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.9%3.0%3.3%better
Long-stay residents whose ability to walk worsened10.0%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication11.9%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine98.0%95.0%95.3%typical
Long-stay residents with pressure ulcers2.6%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control16.9%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table21.0%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine79.6%79.5%79.4%typical
Short-stay residents rehospitalized after admission23.8%24.0%22.6%typical
Short-stay residents with an outpatient ER visit12.6%11.7%12.0%typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 88 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.5%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
46.5%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.22hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 46.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 41% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.5%CMS range 40.4–61.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 6.9–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 3.8–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.171.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
0.74
LPN hours/ resident / day
1.53
Aide hours/ resident / day
2.84
Total nurse hours/ resident / day
0.30
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 82 beds and averages 71.0 residents a day — about 87% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.84 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.53 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.44 hrs/resident/day on weekends vs 3.00 on weekdays — 19% thinner on weekends. RN hours go from 0.68 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-04-16)
12
at the previous standard inspection (2024-05-17)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

88 citations, most serious first. The 15 most serious are shown; the remaining 73 are one tap away and print in full.

  • Immediate jeopardy · Lcited before2026-02-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to prepare and serve food in sanitary conditions resulting in an Immediate Jeopardy due to the likelihood of foodborne illnesses to affect 72 resident who ate meals out of the kitchen.Findings Included:During an observation on 2/19/26 at 8:42 a.m., garden hoses were observed coming from an open Dinng Room window to drain located near main entrance of the facility with what appeared to be water coming from the hose. Plumbing contractor van was parked in front of the Dining Room window. After entering the facility very loud sound of what sounded like jack hammering could be heard on the ground floor. During an interview on 2/19/26 at 8:45 a.m., Nursing Home Administrator (NHA) A reported had been employed at the facility for about five months. NHA A reported facility had recent water line break underground in the kitchen and started work this week Monday (2/16/26). NHA A reported the repair estimate was two days and reported need to extend time frame because contractors now need to dig up lines to the laundry as of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to timely identify the formation of pressure ulcers and consistently implement ordered wound care treatments for 2 (Resident #3 and #5) of 2 residents reviewed for pressure ulcers, resulting in the development of a facility acquired Unstageable Pressure Ulcer (Full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed because it is obscured by slough or eschar) for R3 and a Deep Tissue Injury (intact or non-intact skin with localized area of persistent non-blanchable deep red, maroon, purple discoloration or epidermal separation revealing a dark wound bed or blood filled blister) for R5, and the increased likelihood for delayed wound healing and/or worsening of wounds and overall deterioration in health status. Findings include: Resident #3 (R3) Review of the medical record revealed that Resident #3 (R3) was initially admitted to facility 4/19/21 with diagnoses including diabetes mellitus type 2, lymphedema, morbid obesity, and localized edema. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent a fall with major injury for one (Resident #38) of three reviewed, resulting in Resident #38 falling out of bed during care and sustaining a femur fracture. Findings include: Review of the medical record revealed Resident #38 (R38) admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included fracture of lower end of right femur and hemiplegia and hemiparesis following a stroke. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/10/24 revealed R38 scored 11 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS). On 5/14/24 at 10:25 AM, R38 was observed in bed with a brace on their right leg. On 5/14/24 at 10:55 AM, R38 was observed in a Broda chair. R38 reported they fell out of bed and broke their leg while Certified Nursing Assistant (CNA) F was providing care. Review of Witnessed Fall incident report dated 3/31/24 revealed Assigned Cena…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00140183. Based on interview and record review, the facility failed to timely assess, accurately monitor and treat a resident with a history of known insulin-dependent diabetes mellitus (high blood sugar) for one resident (R101) out of three residents reviewed for quality of care, resulting in critically elevated blood sugars requiring emergency hospital treatment and admission. Findings include: Review of an intake submitted to the State Agency (SA) documented concerns the facility was not monitoring or treating resident with diabetes mellitus. Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R101 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included diabetes mellitus, hypertension (high blood pressure), osteoarthritis right shoulder, heart disease, renal failure with required dialysis, and depression. The MDS reflected R101 had a BIM (assessment tool) score of 15 which indicated her ability to make daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00138497. Based on observation, interview and record review, the facility failed to prevent a fall for one (Resident #3) of three reviewed for accidents, resulting in a fall with fracture when Resident #3 fell from her wheelchair in the facility's transport van. Findings include: Review of the medical record reflected Resident #3 (R3) admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included dementia, muscle weakness, multiple rib fractures of the left side and psychotic disorder with hallucinations. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 7/13/23, reflected R3 scored 10 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and performed activities of daily living with independence to limited assistance of one person. On 8/14/23 at 9:47 AM, R3 was observed lying in bed, watching TV. A splint was observed on her right arm, which extended from her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2026-06-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews the facility failed to effectively 1) date all ready-to-eat food. 2) remove expired food. 3) effectively clean equipment potentially affecting all residents who resided in the facility and received food from the kitchen.Findings Include; During initial walk through on 06/02/2026 at 8:44 AM, it was noted that there were spices that were not dated when they were opened, no date when they expired. Chicken seasoning, black pepper, Dietary Manager V stated they came in on 05/24/26 so she wrote that date on the 2 containers, but no open date or expiration date. Observation of 6- 16oz bags of On-Top whipped topping with no receive dates or expirations dates. Angel food cake dated 05/01/26, unopened, expired 06/01/2026 and was not discarded. Observation of a large zip locked bag of Bacon- 5 pounds- dated 05/24/26, however the package was wide open, not sealed shut, and edges of the bacon were drying out.Dietary Manager V threw away the items of concern at the time of the observations. The Volcan double oven needed cleaning due to debris on the drip…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to maintain a clean, homelike environment 1) drywall cut away from the wall 2) vents covered with dust on the inside and outside, 3) toilet riser covered in feces that could potentially affect all residents.This citation pertains to intake # 3025074Findings Include: During observations on 06/02/2026 at 12:25 PM, several residents' rooms and bathrooms were not clean, open holes in the wall and not a homelike environment: Bathroom between rooms [ROOM NUMBERS], the vent in the bathroom was covered with dust in the vent and up inside the vent. Bathroom between rooms [ROOM NUMBERS] wall/drywall was cut out above the sink and under the sink due to a leak a month ago or more and was not repaired. Bathroom between rooms [ROOM NUMBERS], the vent in the bathroom was covered with dust on the vent and up inside the vent. Bathroom between rooms [ROOM NUMBERS], the vent in the bathroom was covered with dust on the vent and up inside the vent. Bathroom…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #3031215 Based on observation, interview and record review, the facility failed to protect the resident's right to be free from verbal abuse by staff for one (R39) of two residents reviewed. Findings include:On 6/2/26 AM R39 was observed lying in bed. R39 reported that his only concern was that his bathroom was not being cleaned properly and that he had been asked by housekeeping to clean his own bathroom. R39 reported that the housekeeper asked him if he had asked the CNA to clean his bathroom, indicating it was the CNA's job to clean up stool. R39 reported that the housekeeper left a washcloth at his bedside and staff were told to not clean his bathroom until the resident had cleaned up his own stool. R39 indicated that Unit Manager (UM M) was made aware. R39 further reported that he had chronic diarrhea and used the toilet a lot and verbalized being upset by the staff member telling him to clean his bathroom. Review of the clinical record revealed R39 was admitted into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #3027512Based on observation, interview and record review the facility failed to thoroughly investigate an allegation of drug diversion for one resident (R14) of two residents reviewed.Findings include:A review of the clinical record revealed R14 was admitted into the facility on 3/30/23 with diagnoses that included: bipolar disorder and anxiety disorder. According to the Minimum Data Set (MDS) assessment dated [DATE], R14 scored 7/15 on the Brief Interview for Mental Status exam (which indicated severely impaired cognition).On 6/2/26 at 3:57 PM R14 was observed self-propelling a manual wheelchair in the hallway and resident was heard asking what he is supposed to be doing and stating he didn't know what was going on, without being prompted.A review of FRI (Facility Reported Incident) 5-day summary, completed on 5/24/26 revealed On 5/19/26 nurse (LPN Y) was suspended pending investigation following reasonable suspicion of possible medication diversion related to review of PRN (as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 3030189. Based on interview and record review, the facility failed to provide a written notice of transfer for one (R75) of two reviewed. Findings include: Review of the medical record revealed R75 was admitted to the facility on [DATE]. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 5/8/26 revealed R75 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). R75 transferred to the hospital on 5/17/26 and did not return to the facility. Review of the Nurses Notes dated 5/17/26 revealed R75 was transferred to the hospital. The notes revealed the ambulance was given paperwork that included R75's admission Profile, Order Summary, and Code Status. The bed hold policy was explained to the family. Review of the eInteract Transfer Form revealed R75 was transferred to the hospital on 5/17/26 at 6:15 PM for shortness of breath. In an interview on 06/05/2026 at 1:20 PM, Director of Nursing (DON) B reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to provide accurate Minimal Data Set (MDS) assessments for one resident (R20) of 15 residents reviewed for accuracy of assessments.Findings include;Resident #20 (R20)Review of the medical record reflected R20 was an initial admission to the facility on [DATE]. Diagnoses of rheumatoid arthritis, multiple sclerosis, polyneuropathy, osteoarthritis, spinal stenosis lumbar region, functional quadriplegia, anxiety and depression.The most recent Minimum Data Set (MDS) with an ARD/Target date of 03/26/2026 revealed R20 had a Brief Interview of Mental Status (BIMS) of 13 (cognitively intact) out of 15. Under section GG0115, Functional Limitation in Range of Motion revealed R20was independent with eating and use of upper extremities. Under section GG0130, Self- Care, R20 was dependent on care for toileting, hygiene, Shower/baths and transfers.Record review of Minimum Data Set (MDS) revealed R20 was on an antibiotic, through further investigation, this resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to administer medications timely and document accurately for one resident (R32) of 15 residents reviewed.Findings Include;Resident #32 (R32)Review of the medical record reflected R32 was an initial admission to the facility on [DATE]. Diagnoses of osteoarthritis in the right knee, acute embolism and thrombosis of the right knee, obesity, diabetes mellitus 2, obstructive sleep apnea, pain in left hip, major depression and anxiety.The most recent Minimum Data Set (MDS) revealed R32 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively intact) out of 15. Under section GG0115, Functional Limitation in Range of Motion revealed R32 was independent with oral care and eating. R32 was dependent on care for toileting, hygiene, Shower/baths and transfers.During an observation on 06/02/2026 at 4:39 PM, writer standing outside the room of R32 and over-heard R32 ask Licensed Practical Nurse (LPN) Q for her Nicotine Lozenges and LPN Q told R32 she already…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-05 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide medically related social services for one resident (R65) of one resident reviewed for services not received.Findings Include;Resident #65 (65)During an interview on 06/02/2026 at 1:06 PM, R65 stated she doesn't have her power wheelchair back yet. R65 stated again if I had my mother fucking chair fixed, I wouldn't have to be stuck in this damn bed all day! Writer asked R65 how long she had been without her powered wheelchair and R65 stated months, last fall sometime.On 06/03/26 at 3:00 PM, writer emailed Guardian Z related to the repair of her powered wheelchair, Guardian Z emailed back. Guardian Z stated no, she still had not heard anything back from repair company but was going to call them again.On 06/03/26 at 3:30pm- writer requested the repair company's name and phone number, Guardian Z stated yes, and shared the only number she knew of and it was their customer service, given phone number. Guardian Z stated she filled out the Contact Us…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Citation pertains to intake #3030189Based on observation and interview the facility failed to ensure medication administration was observed with a nurse for one resident (R3) of one resident reviewed.Findings include:Resident #3 (R3)Review of the medical record reflected R3 was an initial admission to the facility on [DATE]. Diagnoses of osteoarthritis in the right knee, acute embolism and thrombosis of the right knee, obesity, diabetes mellitus 2, obstructive sleep apnea, pain in left hip, major depression and anxiety.The most recent Minimum Data Set (MDS) revealed R3 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively intact) out of 15. Under section GG0115, Functional Limitation in Range of Motion revealed R3 was independent with oral care and eating. R3 was dependent on care for toileting, hygiene, Shower/baths and transfers.During an observation and interview on 06/03/2026 at 9:34 AM, writer observed several of R3's medications in the med cup that were left on her over the bed table. No nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains To Intake 3020595 Based on observation, interview and record review the facility failed to ensure that grievances were documented, investigated, tracked and resolved for one Resident (#14) of three reviewed. Findings include:Resident #14 (R14)Review of the clinical record, including the Minimum Data Set (MDS) reflected R14 was admitted to the facility for short term rehab on 11/14/25 with diagnoses that included cellulitis. R14 scored 12 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). Further review of the clinical record reflected R14 was discharged home on [DATE]. On 5/27/26 at 12:00 PM, during a phone interview with R14's Family Member (FM) E it was reported R14's eyeglasses went through the laundry and were broken in December 2025. FM E said it was reported at the time, the facility told FM E the family would be reimbursed, and as of 5/27/26 R14 still had not been reimbursed. Review of the facility grievance log for November 2025 to May 2026 did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 73 citations
  • Potential for harm · D2026-05-28 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their abuse policy and procedure for one Resident (#7) of one resident reviewed for alleged abuse.Findings Include:Resident #7 (R7)Review of the medical record reflected R7 was initially admitted to the facility on [DATE] through 05/01/2026 with diagnoses including displaced comminuted fracture of shaft of right femur, subsequent encounter for closed fracture with routine healing, epilepsy, diabetes mellitus type 2, symptoms involving the musculoskeletal system, and surgical aftercare.The most recent Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 05/01/2026 revealed R7 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively intact) out of 15. Under section GG0103, Activities of Daily Living (ADL) Assistance, R7 required maximum assist to dependent on personal care and used a wheelchair as an assistive device.During an interview on 05/20/2026 at 11:30 am, Certified Nursing Assistant (CNA) M stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based off interviews and record review the facility failed to report alleged abuse for one Resident (#7) of one reviewed for alleged abuse.Findings IncludeResident #7 (R7)Review of the medical record reflected R7 was an initial admission to the facility on [DATE] through 05/01/2026. Diagnoses of displaced comminuted fracture of shaft of right femur, subsequent encounter for closed fracture with routine healing, epilepsy, Diabetes Mellitus 2, symptoms involving the musculoskeletal system, surgical aftercare.The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/01/2026 revealed R7 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively intact) out of 15. Under section GG0103, Activities of Daily Living (ADL) Assistance reveals R7 was maximum assist to dependent on personal care and used a wheelchair as an assistive device.During an interview on 05/20/2026 at 11:30 am, Certified Nursing Assistant (CNA) M stated she was told not to go back in R7's room by Licensed Practical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake 3017894 and 2963604 Based on interview and record review the facility failed to thoroughly investigate an injury of unknown source for one Resident (#3) and failed to thoroughly investigate an allegation of verbal abuse for one Resident (#7) from a total of three residents reviewed for abuse. Findings include:Resident #3 (R3) Review of the clinical record including the Minimum Data Set (MDS) dated [DATE] revealed Resident #3 (R3) was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease, dementia and depression. R3 scored 7 out of 15 (severe cognitive impairment). Of note, R3 expired on [DATE]. Review of the Kardex (a care guide for staff) on [DATE] require two staff for bed mobility and repositioning. Review of the incident reported dated [DATE], it reflected that Certified Nursing Assistant (CNA) H reported to License Practical Nurse (LPN) F on [DATE] after the first bed check that while repositioning R3 she heard a Popping sound.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to complete wound care as directed by physician orders for two Residents (#10 & #13) of three residents reviewed. Findings include:Resident #10 (R10)On 5/21/26 at 12:25 PM, R10 was observed sitting up in his wheelchair. R10 confirmed he had a wound on his butt which was supposed to be changed every day but had not been changed for 2-3 days. A review of the clinical record revealed R10 was admitted into the facility on 2/3/19 with diagnoses that included: chronic kidney disease. According to the Minimum Data Set (MDS) assessment dated [DATE], R10 scored 14/15 on the Brief Interview for Mental Status exam (which indicated intact cognition).On 5/27/26 at 1:32 PM, R10's wound care dressings were observed with LPN J. LPN J reported that all 3 dressings had been changed that day, however none of the dressings were dated. All 3 (right and left hip, and coccyx) were observed to be covered with a boarder foam dressing which were observed to be clean,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent an avoidable fall for one Resident (#2) of three residents reviewed. Findings include:Resident #2 (R2)On 5/20/26 at 3:05 PM, R2 was observed lying in bed on her back and reported feeling sore with specific reports of pain in her right hip. R2 did not recall details of a fall.A review of the clinical record revealed R2 was admitted into the facility on 3/4/21 with diagnoses that included: catatonic schizophrenia and vascular dementia. According to the Minimum Data Set (MDS) assessment dated [DATE], R2 scored 8/15 on the Brief Interview for Mental Status exam (which indicated moderately impaired cognition).A review of an incident report for R2 dated 1/19/26, revealed the following: Pt (patient) was observed laying on her right side. Pt complaining of pain of the head and her right arm. Ambulance notified and pt was sent to ER (Emergency Room) for evaluation. In the Notes section dated 1/20/26 it was documented IDT (Interdisciplinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform catheter care consistent with professional standards for one Resident (#10) of three residents reviewed. Findings include:Resident #10 (R10)On 5/21/26 at 12:25 PM, R10 was observed sitting up in his wheelchair. R10 confirmed he had a suprapubic catheter. R10 reported it had recently gotten clogged and there were orders in place to keep it open (by flushing it regularly) but it has not been done.A review of the clinical record revealed R10 was admitted into the facility on 2/3/19 with diagnoses that included: chronic kidney disease. According to the Minimum Data Set (MDS) assessment dated [DATE], R10 scored 14/15 on the Brief Interview for Mental Status exam (which indicated intact cognition).A review of a Urology Office Visit note, dated 4/21/26, documented in part .presents today at the outpatient Urology office regarding urinary retention.He resides at a nursing facility and the catheter has been previously ordered to be changed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately document wound care for one Resident (#13) of three residents reviewed. Findings include:On 05/21/2026 at 11:51 AM, during an interview with R13, he reported he had a current wound to his left foot. R13 stated the dressing is ordered to be changed every day and was not being completed, but instead it was being done when they get around to it, which he reported was about every 2 days.A review of the clinical record revealed R13 was admitted into the facility on [DATE] with diagnoses that included: Type 2 Diabetes, peripheral vascular disease and acute osteomyelitis, right ankle and foot. According to the Minimum Data Set (MDS) assessment dated [DATE], R13 scored 12/15 on the Brief Interview for Mental Status exam (which indicated moderately impaired cognition).On 5/27/26 at 1:32 PM, an observation of R13's wound dressing was completed with RN K. Dressing was observed to be clean, dry and intact (covered with rolled gauze). No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure grievances were promptly documented, investigated, tracked and resolved for four residents of four resident reviewed for grievances (R107, R111, R112, and R113). Findings include: Resident #107 (R107)Review of the Face Sheet and Minimum Data Set (MDS), with Assessment Reference Date, dated 2/10/26, reflected R107 was a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that included severe morbid obesity, cervical disc degeneration, muscle wasting and atrophy, major depression and anxiety. The MDS reflected that R107 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact, and she was dependent on staff for transfers, showering and toileting.During an interview on 2/19/26 at 8:45 a.m., Nursing Home Administrator (NHA) A reported had been employed at the facility for about five months. This surveyor requested all allegations of abuse for review for past…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act.Findings include:Resident #107 (R107)Review of the Face Sheet and Minimum Data Set (MDS), with Assessment Reference Date, dated 2/10/26, reflected R107 was a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that included severe morbid obesity, cervical disc degeneration, muscle wasting and atrophy, major depression and anxiety. The MDS reflected that R107 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact, and she was dependent on staff for transfers, showering and toileting.During an interview on 2/19/26 at 8:45 a.m., Nursing Home Administrator (NHA) A reported had been employed at the facility for about five months. This surveyor requested all allegations of abuse for review for past 30 days. NHA A reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to thoroughly investigate allegations of abuse for four residents (R107, R111, R112, R113) of seven reviewed.Findings include:Resident #107 (R107)Review of the Face Sheet and Minimum Data Set (MDS), with Assessment Reference Date, dated 2/10/26, reflected R107 was a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that included severe morbid obesity, cervical disc degeneration, muscle wasting and atrophy, major depression and anxiety. The MDS reflected that R107 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact, and she was dependent on staff for transfers, showering and toileting.During an interview on 2/19/26 at 8:45 a.m., Nursing Home Administrator (NHA) A reported had been employed at the facility for about five months. This surveyor requested all allegations of abuse for review for past 30 days. NHA A reported R107 recently alleged no care for 14…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2747784, 2727148, 2724902, 2720062Based on observation, interview, and record review the facility failed to ensure seven out of seven residents (R105, R106, R107, R110, R111, R112, R113) received activities of daily living (ADL) care per the plan of care. Findings Included:Resident #107 (R107) Review of the Face Sheet and Minimum Data Set (MDS), with Assessment Reference Date, dated 2/10/26, reflected R107 was a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that included severe morbid obesity, cervical disc degeneration, muscle wasting and atrophy, major depression and anxiety. The MDS reflected that R107 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact, and she was dependent on staff for transfers, showering and toileting. During an observation and interview on 2/20/26 at 12:15pm, R107 was sitting in room in recliner and appeared calm, pleasant and able to answer questions without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2740492, 2724902, 2747784, 2720062Based on observation, interview, and record review, the facility failed to ensure adequate staff to meet the resident needs for 7 residents (R105, R107, R110, R111, R112, R113) reviewed for staffing, resulting in resident care and needs not being consistently met and the potential for negative outcomes for all residents.Findings include:Resident #107 (R107)Review of the Face Sheet and Minimum Data Set (MDS), with Assessment Reference Date, dated 2/10/26, reflected R107 was a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that included severe morbid obesity, cervical disc degeneration, muscle wasting and atrophy, major depression and anxiety. The MDS reflected that R107 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact, and she was dependent on staff for transfers, showering and toileting.Review of R107 concern form, 2/16/26, for care concern from 2/14/26.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2747784Based on interview and record review, the facility failed to notify the family of one of one resident (R106) nor the on-call provider of a change in condition requiring to be sent out to the hospital. Findings Include;Resident #106 (R106)Review of the medical record reflected that R106 was admitted to the facility on [DATE]. Diagnoses of Pneumonitis due to inhalation of food and vomit, severe protein-calorie malnutrition, non-pressure related ulcers in the lower extremities, Dementia and peripheral vascular disease.The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/11/2026 revealed R106 had a Brief Interview of Mental Status (BIMS) of 03 (Severe cognitive impact) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R106 needed substantial assistance with showering and personal care. R106 was dependent on toileting and perineal hygiene.During an interview on 02/24/2026 at 10:15 AM, R106's family member M…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2743515Based on observations, interviews, and record review the facility failed to protect the resident's(R103) right to be free from sexual abuse by another resident (R104).Findings include:Review of the Face Sheet and Minimum Data Set (MDS) with Assessment Reference Date, dated 2/12/26, reflected R103 was a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that included cerebral infarct(stroke), anxiety, depression, altered mental status, substance use disorder, aphasia (impaired ability to speak, understand, read, or write), and required assistance with person care. The MDS reflected R103 had a BIM (assessment tool) score which indicated her ability to make daily decisions was moderately impaired-decisions poor, and she required one-person physical assist with transfers, dressing, hygiene, bathing and two-person physical assist with toileting.During an interview on 2/19/26 at 8:45 a.m., Nursing Home Administrator (NHA) A reported had been employed at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to give the bed hold policy, transfer/discharge paperwork to one of one resident (R106) as he was transferred to the hospital with a change in condition.Findings Include;Resident #106 R106Review of the medical record reflected that R106 was admitted to the facility on [DATE]. Diagnoses of Pneumonitis due to inhalation of food and vomit, severe protein-calorie malnutrition, non-pressure related ulcers in the lower extremities, Dementia and peripheral vascular disease.The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/11/2026 revealed R106 had a Brief Interview of Mental Status (BIMS) of 03 (Severe cognitive impact) out of 15.Under section G0100, Activities of Daily Living (ADL) Assistance reveals R106 needed substantial assistance with showering and personal care. R106 was dependent on toileting and perineal hygiene.During an interview on 02/24/2026 at 10:15 AM, R106's family member M stated R106 was only at that facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure comprehensive care plans were in place for two out nine residents (Residents 104 & 108) related to leave of absence (LOA).Findings Included:Resident #104 (R104):Per the facility face sheet R104 was admitted to the facility on [DATE]. Record review of a Determination to Leave the Facility Against Medical Advice not dated, revealed R104 was not cleared by the Physician to be allowed to leave the facility due to being a high risk for an accident, falls, or other acute illness/condition as a result of being outside of the facility unsupervised, which may result in a serious negative health outcome. R104 signed the document with the understanding of any consequences. The signed document also revealed under number 5) The resident (R104) had participated in care planning related to his/her decision to leave the facility unsupervised and agrees to abide by the plan of care. The resident is aware that the plans of care will be reviewed periodically and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure for one out of three residents (R108) an evaluation was completed to determine ability for leave of absence (LOA).Findings Included:Per the facility face sheet Resident #108 (R108) was admitted to the facility on [DATE].Record review of a Minimum Data Set (MDS) dated [DATE], revealed R108 had a Brief Interview of Mental Status (BIMS) score of 13 out of 15 which indicated R108 cognition was intact.During an interview with R108 on 2/25/2026 at 12:02 PM, R108 was observed lying in bed and answered all questions appropriately.Per progress notes dated 2/11/2026, R108 had signed out LOA with another resident, and upon returning to the facility R108 did not use the crossed walk to cross back over the street. Upon crossing the street, R108 was struck by a vehicle that was aggressively driving over the speed limit. R108 was found to have fractured spleen, rib, and laceration of the scalp. Record review of a care plan dated 10/25/2026,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number 2720063.Based on interview and record review the facility failed to ensure immunizations were administered for one out of three residents (Resident #108) who consented to receiving the Pneumococcal (PCV) and the Respiratory Syncytial Virus (RSV) vaccinations.Findings Included:Per the facility face sheet Resident #108 was admitted originally admitted to the facility on [DATE]; with a most recent admission date of 2/14/2026.Review of a consent form revealed R108 had signed the consent on 10/28/2025 to receive the vaccination.Review of a consent form revealed R108 had signed a consent on 10/28/2026 to receive the vaccination.Review of R108's electronic medical record (EMR) revealed under immunizations that the RSV and PCV20 immunizations were pending immunization with a confirmation date of 10/28/2025.Record review of R108's Physician orders for the month of October 2025 through 2/26/2026 revealed no Physician's order was ever written for either of the vaccinations to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-13 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review the facility failed to ensure the hiring process, orientation and competencies were completed per regulation requirements.Intakes 2710396, 2710425, 2701621Findings IncludeDuring an interview and record review on 01/08/2026 at 3:35 PM, Nursing Home Administrator (NHA) A brought in the requested personnel file of Certified Nursing Assistant (CNA) K. Record review of the personnel file revealed CNA K was hired on 10/09/2025 and was terminated on 12/15/25, with her last day worked was 12/14/25. CNA K Personnel file did not contain the completed orientation plan nor new hire paperwork as state and federally mandated. CNA K personnel file did not have a completed background check, certification verification, I-9, fingerprinting or drug screening with pre-hire physical. Requested this information from the NHA A. The facility must ensure that nurse aides are able to demonstrate competency in skills and techniques necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care, as well as to orient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure one dependent resident (Resident #9) of one resident received bed baths and personal careFindings Include:This pertains to Intake 2701621Resident #9 (R9)Review of the medical record reflected that R9 was admitted to the facility on [DATE] and admitted to hospice on 06/17/2024. Diagnoses of Congestive Heart Failure, Chronic Obstructive Pulmonary Disease, Major Depression, Chronic Pain Syndrome, Fractures with routine healing of T5-T6, T9-T10, T11- T12, Compression Fracture of first lumbar vertebra and generalized weakness. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) revealed R9 had a Brief Interview of Mental Status (BIMS) of 14 (Cognitively intact) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R9 was dependent of all personal care.During an observation on 01/08/2026 at 2:30 PM. R9 was asleep in his bed, wearing his oxygen at 2.5 lpm. No date on the tubing.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to protect resident #7's (R#7) from a fall from bed with staff. Findings IncludeIntake: 2702557Resident #7 (R7) Record review of the facility reported incident revealed the incident accrued on 12/15/2025, R7 fell out of bed or rolled out of bed, landed on her face, split her lip open and broke off a tooth, incident was reported and R7 was sent to ER. Transfer report documented that R7 only needed assistance with toileting and transfers and was not dependent on care. Facilities response was to report the incident to the State of Michigan in the form of a facility reported incident also known as FRI. CNA involved was suspended pending the outcome of the investigation. Inservice scheduled and the police were notified. Action to be taken, resident told policy she rolled out of bed. Interview with one nursing staff were typed up by NHA, not reported in staff members' own words and writing, and staff did not sign this interview as being present and validating the interview, NHA signed the typed interview.Interview between NHA A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based of interview and record review the facility failed to enforce the use of a mask as mandated by their infection control program related to Covid.Findings IncludeDuring an interview and observation on 01/09/2026 at 7:55 AM, writer toured the kitchen as breakfast was being served. Observation made of Dietary Manager G not wearing the mask as deemed mandatory from the Infection Preventionist following two other staff testing positive for Covid. Dietary Manager G looked at writer and smiled and giggled stating I was just going to put a mask on.During an interview on 01/09/2026 at 12:20 PM, DON B stated when staff reported they had covid, management team requested they conduct a second covid test, if it was positive, they tested all staff and residents. DON B stated they follow the CDC guidelines and tested on the first day, third day and fifth day. DON B stated now that they have tested negative, they will test everyone two times a week for the next 14 days. DON B also stated that wearing mask was mandated for all staff working.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-18 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 2677950Based on interview and record review the facility failed to provide adequate nursing staffing to meet residents' needs for 14 days out of 30 days reviewed for nursing staff.Findings included:During an interview on 12/18/2025 at 01:38 p.m. Nursing Schedular (NS) C explained that Nursing Staffing is based on an average daily census. Once this core number of staffing was identified, the nursing staff needs may be adjusted based on the acuity of the resident in the facility. NS C explained that if vacant positions are present then other staff would be called and/or managers would be asked to work the vacant positions. During an interview on 1218/2025 at 02:08 p.m. Nursing Home Administrator (NHA) A reviewed facility staffing sheets since 11/17/2025. During the review the following staff sheet demonstrated that the required number of staff was not present:1. 11/19/25 (Census 68) Staff actual days Aides 7, required 8 therefore 1 short staffed. 2. 11/20/25 (Census 69) Staff actual afternoons Aides 4, required 5 therefore 1 short staffed. 3. 11/21/25-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake numbers: MI00152521 and MI00152424. Based on observation, interview, and record review, the facility failed to thoroughly and accurately conduct an investigation of a fall that sustained a left hip fracture for one Resident (R#501) of four (4) sampled residents reviewed for fall. Findings include: Resident #501 (R501) On 5/1/25 at 10:27 AM, Resident 501 (R501) was observed grimacing and complaining of severe, unbearable pain in bed. R501 revealed she fell and broke her hip, but could not recall how it happened or when it happened. R501 attempted to get up and indicated she wanted me to stay until she returned. She said she was going to the bathroom when asked where she was going. R501's call light was not within reach during the observation. However, R501 was observed holding the wall lamp metal chain cord and was pressing on the metal bell at the tip of the metal string. Like she was pressing a call light button. R501, during a brief interview, was observed to be very confused…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-02 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake numbers: MI00152521 and MI00152424. Based on observation, interview, and record review, the facility failed to thoroughly assess and monitor for pain and neurologic assessment after two falls (unwithnessed and witnessed) that sustained a left hip fracture for one Resident (R#501) of four (4) sampled residents reviewed for fall resulting in delay in treatment, increased experience in physical distress and worsening of pain. Findings include: Resident 501 (R501) On 5/1/25 at 10:27 AM, Resident 601 (R601) was observed grimacing and complaining of severe, unbearable pain in bed. R501 revealed she fell and broke her hip but could not recall how it happened or when it happened. R501, during a brief interview, was observed to be very confused and expressed that she was in extreme pain. A review of R501's Electronic Medical Record (EMR) conducted on 5/1/25 at 10:45 AM revealed R501 was [AGE] years old, admitted on [DATE] with the diagnosis of Dementia, Difficulty Walking, Schizophrenia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake numbers: MI00152521 and MI00152424. Based of interview and record review, the facility failed to timely revise/update care plans for one resident (R#501) of four residents reviewed for care plan revision resulting in care plans not being revised as the status and needs of the residents changed related to pain and post surgical site skin care. Findings include: Resident #501 (R501) A review of R501's Electronic Medical Record (EMR) conducted on 5/1/25 at 10:45 AM revealed R501 was [AGE] years old, admitted on [DATE] with the diagnosis of Dementia, Difficulty Walking, Schizophrenia, and Type II Diabetes in addition to other diagnoses. On 4/17/25, R501 fell twice and was sent to the hospital the following day on 4/18/25. R501 returned on 4/23/25 with an additional diagnosis of Displaced Intertrochanteric Fracture of the left Femur, subsequent encounter for closed fracture with routine healing, and an encounter for other orthopedic aftercare. The Minimum Data Set, dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain best practices in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen. Findings include: During a tour of the kitchen, starting at 9:27 AM on 4/14/25, an interview with Certified Dietary Manager (CDM) D found that most potentially hazardous foods are held for three to seven days. At this time, observation inside of the walk-in cooler, found the following items: hot dogs dated 4/12 to 5/11, sliced ham dated 4/14 to 4/27, and a large chunk of ham dated 4/14 to 4/22. A follow up of the walk-in cooler, at 2:57 PM on 4/14/25, found a new container of hot dogs in the walk-in cooler dated 4/14 to 5/11. An interview with CDM D stated she is still training some new staff on proper date marking. According to the 2022 FDA Food Code section 3-501.17 Ready-to-Eat, Time/Temperature Control for Safety Food, Date Marking. (A) Except when PACKAGING FOOD using a REDUCED OXYGEN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-16 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in water borne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all the residents in the facility. Findings include: During a tour of the facility with Maintenance Director (MD) J, at 1:29 PM on 4/14/25, observation of the third-floor soiled utility room found the facility had removed the hopper basin but still had active water lines. When asked if these lines get flushed, MD J was unsure. During a tour of the facility with MD J, at 1:49 PM on 4/14/25, observation of the second-floor tub room found it full of equipment and the tub removed. On the far wall water lines that used to be connected to the tub were found protruding from the wall with shut of valves. When asked if the old tub lines were flushed, MD J stated he believed they were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide necessary care and services to ensure a resident's abilities in activities of daily living (ADL) did not diminish in two (Resident #20 and Resident #24 ) of two residents reviewed for comprehensive care planning, resulting in increased levels of assistance provided by staff with ADL care. Findings Include: Resident #20 (R20) Review of the medical record reflected R20 was an initial admission to the facility on [DATE] and readmitted on [DATE]. Diagnoses of Spinal stenosis, Lumbar region without neurogenic claudication (narrowing of the spinal canal of the lower back), Lumbosacral plexus disorders (cause a painful mixed sensorimotor disorder of the corresponding limb), abnormalities of gait and mobility, benign prostatic hyperplasia with lower urinary tract symptoms (inability to completely empty the bladder), dysphagia (difficulty swallowing), muscle weakness and chronic pain. The most recent Minimum Data Set (MDS), with an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide for one out of one resident (Resident #6) care and services to prevent and promote healing of pressure ulcers resulting in worsening wounds. Findings Include: Resident #6 (R#6) Review of the medical record reflected R6 was an initial admission to the facility on [DATE] and readmitted on [DATE].R6 was admitted to hospice on 08/24/2024. Diagnoses of cerebral atherosclerosis, Diabetes Mellitus with neuropathy, pressure ulcer of the sacral region, stage 4, history of a stroke, benign prostatic hyperplasia with urinary symptoms and suprapubic catheter, spinal stenosis in the cervical region, left side hemiplegia and hemiparesis following the stroke and muscle weakness. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/03/2025 revealed R6 had a Brief Interview of Mental Status (BIMS) of 08 (moderately impaired) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R6 is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-16 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the attending physician documented in the medical record the rationale for not implementing the pharmacy recommendation for one (R11) of five reviewed. Findings include: Review of the medical record revealed R11 was admitted to the facility on [DATE] with diagnoses that included vascular dementia and catatonic schizophrenia. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 3/23/25 revealed R11 scored 11 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the Physician's Order dated 1/7/25 revealed an order for carbamazepine (anticonvulsant medication) 600 milligrams (mg) one time a day. R11 had been prescribed this medication since 2021. Review of the New admission Medication Review dated 12/15/24 revealed a high drug therapy problem identified was that carbamazepine requires lab monitoring. The recommended action for the provider was Recommend a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-16 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medication laboratory monitoring was completed for one (R46) of five reviewed. Findings include: Review of the medical record revealed R46 admitted to the facility on [DATE] with diagnoses that included borderline personality disorder, post-traumatic stress disorder, anxiety, and depression. The MDS with an ARD of 2/8/25 revealed R46 scored 14 out of 15 (cognitively intact) on the BIMS. Review of the Physician's Order dated 9/4/24 revealed an order for Depakote 125 mg by mouth two times a day for mood stabilization/borderline personality/depression. Review of the Consultant Pharmacist Recommendation to Physician dated 9/8/24 revealed This resident is taking Depakote. The recommended routine lab work includes VPA [valproic acid] level and Ammonia level. The Response was listed as Obtain scheduled lab work as follows: VPA/Ammonia [every] 6 months. The Physician signed the form, but the date was not legible. Review of R46's laboratory results for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide clinical justification for the continued use of PRN (as needed basis) psychotropic medication (Lorazepam) for one resident (#16) out of five residents reviewed for the potential of unnecessary medication. Findings Included: Resident #16 (R16) Review of the medical record revealed R16 was admitted to the facility 09/16/2022 with diagnoses that included chronic obstructive pulmonary disease (COPD) respiratory failure, asthma, dysphagia (difficulty swallowing), chronic pain, hypomagnesemia (low magnesium), myocardial infarction (heart attack), recurrent dislocation of right shoulder, venous insufficiency, persistent mood disorder, hearing loss, constipation, spinal stenosis, bipolar disorder, major depression, anxiety, and gastro-esophageal reflux. The most recent Minimum Data Set (MDS), with an assessment reference date of 03/20/2025, demonstrated a Brief Interview for Mental Status (BIMS) of 8 (moderately impaired cogitation) out of 15. During observation and interview on 04/14/25 at 11:30 a.m. R16 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-16 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to serve food at the preferred temperature for one resident (#16) of one resident reviewed for food palatability resulting in dissatisfaction during meals. Findings Included: Resident #16 (R16) Review of the medical record revealed R16 was admitted to the facility 09/16/2022 with diagnoses that included chronic obstructive pulmonary disease (COPD) respiratory failure, asthma, dysphagia (difficulty swallowing), chronic pain, hypomagnesemia (low magnesium), myocardial infarction (heart attack), recurrent dislocation of right shoulder, venous insufficiency, persistent mood disorder, hearing loss, constipation, spinal stenosis, bipolar disorder, major depression, anxiety, and gastro-esophageal reflux. The most recent Minimum Data Set (MDS), with an assessment reference date of 03/20/2025, demonstrated a Brief Interview for Mental Status (BIMS) of 8 (moderately impaired cogitation) out of 15. During observation and interview on 04/14/2025 at 11:27 a.m. R16 was observed sitting up in her wheelchair at her bedside. R16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one out of five medication carts were locked while unattended. Findings Included: During an observation on 1/29/2025 at 12:17 PM on the second floor, a medication cart was observed at the end of the hall next to room [ROOM NUMBER] unlocked. No staff were observed to be in sight of the cart or on the hall. At 12:19 PM, no staff were observed to approach the medication cart, and the cart remained unlocked. At 12:21 PM, no staff were observed to approach the medication cart, and the cart remained unlocked. At 12:23 PM, there was no change in observation. At 12:30 PM the cart remained unlocked with no staff in attendance of the cart. At 12:35 PM the medication cart was locked by Assistant Director of Nursing (ADON) C. In an interview on 1/29/2025 at 12:40 PM, (ADON) C, who was the nurse observed to lock the cart, confirmed that Registered Nurse (RN) D was the nurse on the medication cart. ADON C said the cart was to be locked all the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-17 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 53 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality. Findings include: On 05/14/24 at 10:50 A.M., The flooring surface within resident room [ROOM NUMBER] was observed extremely tacky and sticky. Numerous dead insect carcasses (flies) were also observed within the restroom bathtub. On 05/14/24 at 01:19 P.M., Human feces was observed within the 2nd Floor Shower 1 Room shower stall, directly beneath the polyvinyl chloride (PVC) shower chair. The human feces measured approximately 1-inch-wide by 3-inches-long. On 05/15/24 at 09:05 A.M., A common area environmental tour was conducted with Director of Environmental Services C. The following items were noted: 2nd Floor The Northeast exterior window screen was observed loose-to-mount, allowing potential pests (flying insects) to enter the building. Two acoustical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-17 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure four out of four observed resident room call lights were answered timely, resulting in the potential for unmet needs. Findings Included: In an observation on 5/14/2024 at 11:44 AM, the call light for room [ROOM NUMBER] was observed to be on. Two staff members were observed to pass by room [ROOM NUMBER] and not stop to answer the call light. At 11:47 AM the call light for room [ROOM NUMBER] was observed to be on, and one staff member was observed to walk by room [ROOM NUMBER] and not stop to answer the call light. At 11:48 AM a nurse was observed to walk past room [ROOM NUMBER], and go into room [ROOM NUMBER] without addressing the call light for room [ROOM NUMBER]. At 11:56 AM, the call light for room [ROOM NUMBER] was observed to be on, and at 11:58 AM, a staff member was observed to look up at the call light but turned and walked away without responding to the call light. At 12:07 PM room [ROOM NUMBER] call light was observed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from verbal abuse by staff for one (Resident #359) of three reviewed. Findings include: Review of the medical record revealed Resident #359 (R359) admitted to the facility on [DATE] with diagnoses that included chronic respiratory failure, depression, history of wedge compression fracture of thoracic vertebra, anxiety, and cerebral palsy. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 5/8/24 revealed R359 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). On 5/14/24 at 9:32 AM, R359 was observed lying in bed. R359 reported yesterday, she was in her chair from 2:00 PM to 5:00 PM and had to go to the bathroom. R359 reported she took herself to the bathroom because her call light was not in reach. R359 reported afterwards, she transferred herself into her bed which was not made with a sheet or blanket. R359 reported Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report an allegation of abuse to the State Agency for one (Resident #359) of three reviewed. Findings include: Review of the medical record revealed Resident #359 (R359) admitted to the facility on [DATE] with diagnoses that included chronic respiratory failure, depression, history of wedge compression fracture of thoracic vertebra, anxiety, and cerebral palsy. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 5/8/24 revealed R359 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). On 5/14/24 at 9:32 AM, R359 was observed lying in bed. R359 reported yesterday, she was in her chair from 2:00 PM to 5:00 PM and had to go to the bathroom. R359 reported she took herself to the bathroom because her call light was not in reach. R359 reported afterwards, she transferred herself into her bed which was not made with a sheet or blanket. R359 reported Certified Nursing Assistant (CNA) V came…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent further potential abuse for one (Resident #359) of three reviewed. Findings include: Review of the medical record revealed Resident #359 (R359) admitted to the facility on [DATE] with diagnoses that included chronic respiratory failure, depression, history of wedge compression fracture of thoracic vertebra, anxiety, and cerebral palsy. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 5/8/24 revealed R359 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). On 5/14/24 at 9:32 AM, R359 was observed lying in bed. R359 reported yesterday, she was in her chair from 2:00 PM to 5:00 PM and had to go to the bathroom. R359 reported she took herself to the bathroom because her call light was not in reach. R359 reported afterwards, she transferred herself into her bed which was not made with a sheet or blanket. R359 reported Certified Nursing Assistant (CNA) V came into her room and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans for 1 (Resident #14) of 14 reviewed resulting in the potential for decreased safety, increased injury risk, and unmet care needs. Review of the medical record revealed that Resident #14 (R14) was readmitted to facility 1/10/24 with diagnoses including vascular dementia, catatonic schizophrenia, specified disorder of bone density and structure, muscle weakness, and abnormalities of gait and mobility. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/18/24 revealed that R14 had a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 6 (severe cognitive impairment). Review of R14's ADL (Activities of Daily Living) Care Plan reflected that R14 required assist of one for bed mobility and bathing and assist of 2 for toilet use and transfers. In an observation and interview on 5/14/24 at 8:47 AM, R14 was observed lying in bed, on back, with body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) ensure blood glucose values were documented in the medical record for one (R22) and failed to implement assessment/intervention for bowel constipation for one resident (R408) of 14 reviewed for quality of care. Findings include: Resident #22 Review of the Face Sheet revealed Resident #22 (R22) was admitted to the facility on [DATE] with diagnoses that included muscle weakness, unspecified severe protein calorie malnutrition, delirium due to known physiological source, Alzheimer's disease, and metabolic encephalopathy. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 3/19/24 revealed R22 scored 3 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the Care Plan revealed R22 required assistance of one staff member for toileting. Review of the MDS revealed R22 was coded always incontinent for bowels. On 05/14/24 at 3:56 PM, R22 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure two out of three residents (Resident #6 and 32) had water available at the bedside, resulting in the potential for dehydration. Findings included: Resident #6 (R6): Per the facility face sheet R6 was admitted to the facility on [DATE] and readmitted on [DATE]. Diagnosis included dysphasia (difficulty in swallowing). In an observation and interview on 5/14/2024 at 11:00 AM, R6 was observed to have no water in his room. A small 7 oz clear cup was observed on the over the bed table that had juice in it, no other fluids were noted. R6 was asked why he did not have any water in his room, in which R6 stated that the staff would not let him have any water. R6 said he had to have thicken fluids and did not like the taste of the thickened water. In an observation and interview on 5/15/2024 at 2:34 PM. R6 was observed to be in his room sitting on the side of his bed. A small Styrofoam cup with a lid and straw was observed to be on the same…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a medication was administered within the prescribed parameters and not in excessive dose for one (Resident #38) of six reviewed. Findings include: Review of the medical record revealed Resident #38 (R38) admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included fracture of lower end of right femur and hemiplegia and hemiparesis following a stroke. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/10/24 revealed R38 scored 11 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS). On 5/14/24 at 10:55 AM, R38 was observed in a Broda chair near the window in the dining room. Review of the Physician's Order dated 4/3/24 revealed an order for acetaminophen (Tylenol) give 1000 milligrams (mg) every 6 hours for pain not to exceed 3000 mg in 24 hours. Review of the Medication Administration Records (MAR) dated April and May 2024, revealed 1000…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure appropriate infection control practices during wound care for two (Resident #3 and #5) of two reviewed for wound care, resulting in the potential for cross contamination and the spread of infection. In a wound care observation on 5/15/24 at 1:34 PM, Licensed Practical Nurse (LPN) I removed her gloves, entered R3's bathroom, and washed her hands with soap and water for approximately four seconds. In an observation on 5/15/24 at 1:41 PM, Licensed Practical Nurse (LPN) N removed her gloves, entered R3's bathroom, and washed her hands with soap and water for approximately five seconds. In a wound care observation on 5/15/24 at 1:55 PM, LPN I removed her gloves, entered R5's bathroom, and used soap and water to wash her hands for approximately five seconds. In a wound care observation on 5/15/24 at 1:57 PM, LPN I entered R5's bathroom, and washed her hands with soap and water for approximately four seconds. In an wound care observation on 5/15/24 at 1:59 PM, LPN I doffed gloves, entered R5's bathroom, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-15 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142408. Based on interview and record review, the facility failed to ensure the physician documented required transfer/discharge information for one (Resident #3) of three reviewed. Findings include: Review of the medical record revealed Resident #3 (R3) was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, insomnia, and anxiety. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/9/23 revealed R3 was independent with cognitive skills for daily decision making. The MDS with an ARD of 2/7/24 revealed R3 had an unplanned discharge to a short-term general hospital with a return to the facility anticipated. R3 was not in the facility at the time of the survey. Review of the Care Plan initiated 11/17/22 revealed I wish to return back to the community when I am able. The goal of I will safely discharge to a lesser care environment within a reasonable time frame was initiated on 10/25/23 and had a target date of 5/9/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-15 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142408. Based on interview and record review, the facility failed to permit a resident to return to the facility after hospitalization for one (Resident #3) of three reviewed, resulting in R3 being denied return/readmission to the facility and having to find alternate placement at another facility. Findings include: Review of the medical record revealed Resident #3 (R3) was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, insomnia, and anxiety. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/9/23 revealed R3 was independent with cognitive skills for daily decision making. The MDS with an ARD of 2/7/24 revealed R3 had an unplanned discharge to a short-term general hospital with a return to the facility anticipated. R3 was not in the facility at the time of the survey. Review of the Care Plan initiated 11/17/22 revealed I wish to return back to the community when I am able. The goal of I will safely discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00138322. Based on observation, interview, and record review, the facility 1) failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act and 2) failed to immediately report an allegation of abuse to the Nursing Home Administrator (NHA) and State Agency for one (Resident #2) of three reviewed, resulting in a sexual abuse allegation to go unreported to the NHA and State Agency and a reasonable suspicion of a crime to go unreported. Findings include: Review of the medical record revealed Resident #2 (R2) was admitted to the facility on [DATE] with diagnoses that included dementia, avoidant personality disorder, major depressive disorder, insomnia, and anxiety. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 7/24/23 revealed R2 scored 9 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00138322. Based on observation, interview, and record review, the facility failed to investigate a sexual abuse allegation for one (Resident #2) of three reviewed, resulting in a sexual abuse allegation to not be investigated and the potential for abuse. Findings include: Review of the medical record revealed Resident #2 (R2) was admitted to the facility on [DATE] with diagnoses that included dementia, avoidant personality disorder, major depressive disorder, insomnia, and anxiety. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 7/24/23 revealed R2 scored 9 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the complaint filed with the State Agency revealed The resident has made a complaint about a third shift nurse named [Licensed Practical Nurse (LPN) 'G]. She said he stuck his fingers in her vagina. She's told multiple cnas [Certified Nursing Assistants] and nurses. When it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-02-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 58 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage. Findings include: On 02/13/23 at 08:47 A.M., An initial tour of the food service was conducted with Dietary Manager D. The following items were noted: One 6-inch-wide non-stick fry pan interior food contact surface was observed severely (etched, scored, particulate). One 10-inch-wide non-stick fry pan interior food contact surface was observed severely (etched, scored, particulate). One 16-inch-wide non-stick fry pan interior food contact surface was observed severely (etched, scored, particulate). The 2017 FDA Model Food Code section 4-202.11 states: (A) Multiuse FOOD-CONTACT SURFACES shall be: (1) SMOOTH; (2) Free of breaks, open seams, cracks, chips, inclusions, pits, and similar imperfections; (3) Free of sharp internal angles, corners, and crevices; and (4) Finished to have SMOOTH welds and joints. The can opener assembly and mounting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake # MI00134460 Based on observation, interview, and record review the facility failed to develop and implement a comprehensive person-centered care plan for five out of 16 residents (Residents #14, 22, 61, 261 and 263), resulting in the potential for unmet care needs. Findings Included: Resident #22 (R22) Review of an admission Record revealed Resident #22 (R22) admitted to the facility on [DATE] with pertinent diagnoses which included alcohol induced chronic pancreatitis, chronic obstructive pulmonary disease, abnormality of gait and mobility, unspecified severe protein-calorie malnutrition, dementia with unspecified severity with other behavioral disturbances, orthostatic hypotension, epilepsy, anemia, and prediabetes. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/5/23, reflected R22 scored 12 of out 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-21 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that a qualified Activity Director was employed by the facility to provide a meaningful and individualized activity program for one resident (#61) of two residents reviewed for activities with the potential to affect all 59 residents at the facility resulting in the potential for lack of meaningful and resident individualized activities. Findings Included: Resident #61 (R61) Review of the medical record revealed R61 was admitted to the facility 10/24/2022 with diagnoses that included myocardial infarction (heart attack), opioid use, morbid obesity, bilateral osteoarthritis (wearing down of cartilage at the end of bones), spinal stenosis (spinal narrowing) of lumbar region, radiculopathy (disease at the root of a nerve) cervical region, gastroesophageal reflux, post-traumatic stress disorder (PTSD), cocaine abuse, abnormalities of plasma proteins, anxiety disorder, gout (increase in uric acid crystallization and deposit in bone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-21 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 23 According to the Minimum Data Set (MDS) dated [DATE], Resident 23 (R23) scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). On 02/13/23 at 09:50 AM, during an interview with (R23) she voiced complaints of long call light response times. R23 stated this was frequently an hour or longer and the identified a pattern of particularly long wait times on second shift. R23 stated she had complained to Director of Nursing (DON) B and Social Worker G. R23 stated this had been an ongoing problem for several and had filed grievances with no resolution , the usual response staff get busy. R23 reported due to the delay in call light response time she has had to sit in soiled briefs for an extended periods of time. On 2/14/23 at 11:28 am during a phone interview with former employee J it was reported that staffing levels were terrible and impossible to achieve or complete assigned duties such as repositioning, getting residents dressed, showered, fed, toileted, changed, oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-21 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, the facility failed to effectively provide palatable food products effecting 58 residents and 6 of 6 from the confidential group meeting, resulting in the increased likelihood for resident decreased food acceptance and nutritional decline. Findings include: On 02/13/23 at 11:25 A.M., Food product temperatures were monitored utilizing a ThermoWorks Super-Fast Thermapen model CR2032 digital thermometer. The following food product temperatures were recorded: Meat Loaf - 199.9 Mashed Potatoes/Brown Gravy - 139.9 Roasted Carrots - 194.1 Fruit & Yogurt Parfait - 61.2* Cornbread - 145.2 Beverage (2% Milk) - 47.3* (*) The 2017 FDA Model Food Code section 3-501.16 states: (A) Except during preparation, cooking, or cooling, or when time is used as the public health control as specified under 3-501.19, and except as specified under (B) and in (C ) of this section, TIME/TEMPERATURE CONTROL FOR SAFETY FOOD shall be maintained: (1) At 57oC (135oF) or above, except that roasts…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-21 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 59 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased illumination. Findings include: On 02/14/23 at 10:30 A.M., A common area environmental tour was conducted with Nursing Home Administrator (NHA) A and Director of Maintenance C. The following items were noted: First Floor Occupational Therapy: The refrigerator interior appliance light bulb was observed non-functional. Physical Therapy: Staff restroom return air ventilation grill was observed heavily soiled with dust and dirt deposits. Staff Break Room: The microwave oven interior was observed (corroded, particulate, bubbled). The (NHA) indicated she would have the damaged microwave oven replaced as soon as possible. Main Dining Room: The Old Fashioned Theatre Popcorn Machine interior (side window and ceiling) surfaces were observed soiled with accumulated and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-21 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00129395. Based on observation, interview, and record review, the facility failed to honor resident choices for bathing schedule in 1 of 1 resident reviewed for choices (Resident #47), resulting in bathing preferences not honored. Findings include: Resident #47 (R47) R47's Minimum Data Set (MDS) assessment dated [DATE], revealed she was admitted to the facility on [DATE], had a Brief Interview for Mental Status (BIMS), a short performance-based cognitive screener for nursing home residents, score of 15 (13-15 Cognitively Intact), and was totally dependent for bathing care. In review of R47's medical record, under tasks, her preference for showers was on Monday and Thursday afternoons and as needed. The same document revealed in the last 14 days, R47 received a bed bath on 2/08/23, 2/11/23, and 2/12/23; none of which was on a Monday or Thursday or a shower per R47's preference. There was no documentation in R47's record that a shower was refused or changed due to resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act in one of 5 reviewed for abuse (Resident #8), resulting in the potential of misappropriation of resident property. Findings include: Resident #8 (R8) R8's Hospital Discharge Summary indicated he was hospitalized from [DATE] to 10/21/22. Admitting diagnoses included frequent falls at home, COVID-19 with pneumonia, failure to thrive, Alcohol use, heart, and lung disease. The same summary revealed R8 was alert and orientated to person and place, and was often forgetful. R8's Minimum Data Set (MDS) dated [DATE] revealed he admitted to the facility on [DATE], had a Brief Interview for Mental Status (BIMS), a short performance-based cognitive screener for nursing home residents, score of 11 (8-12 Moderate Impairment). In review of R8's progress note dated 11/21/22 at 4:19 PM, the nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00129119. Based on observation, interview, and record review, the facility failed to investigate an allegation of misappropriation of property in one of 5 reviewed for abuse (Resident #8), resulting in the potential of misappropriation of resident property and unmet needs. Findings include: Resident #8 (R8) R8's Hospital Discharge Summary indicated he was hospitalized from [DATE] to 10/21/22. Admitting diagnoses included frequent falls at home, COVID-19 with pneumonia, failure to thrive, Alcohol use, heart, and lung disease. The same summary revealed R8 was alert and orientated to person and place, and was often forgetful. R8's Minimum Data Set (MDS) dated [DATE] revealed he admitted to the facility on [DATE], had a Brief Interview for Mental Status (BIMS), a short performance-based cognitive screener for nursing home residents, score of 11 (8-12 Moderate Impairment). In review of R8's progress note dated 11/21/22 at 4:19 PM, the nurse attempted to review discharge information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-21 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    This Citation Pertains to Intake # MI00134460 Based on observation, interview, and record review the facility failed to complete an accurate level I and level II screening for one (Resident #61) of two residents reviewed for Preadmission Screening/Annual Resident Review (PASARR) resulting in the potential for the resident to not receive appropriate mental health treatment and services. Findings Included: Resident #61 (R61) Review of the medical record revealed R61 was admitted to the facility 10/24/2022 with diagnoses that included myocardial infarction (heart attack), opioid use, morbid obesity, bilateral osteoarthritis (wearing down of cartilage at the end of bones), spinal stenosis (spinal narrowing) of lumbar region, radiculopathy (disease at the root of a nerve) cervical region, gastroesophageal reflux, post-traumatic stress disorder (PTSD), cocaine abuse, abnormalities of plasma proteins, anxiety disorder, gout (increase in uric acid crystallization and deposit in bone joints), hyperlipidemia (high levels of fat in the blood), hypertension, major depression, chronic pain,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-21 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake # MI00134460 Based on interview and record review the facility failed to develop and implement a baseline care plan for one (Resident #61) of sixteen residents reviewed, resulting in the potential failure of those residents to receive effective and person-centered care that meets professional standard of quality care. Findings Include: Resident #61 (R61) Review of the medical record revealed R61 was admitted to the facility 10/24/2022 with diagnoses that included myocardial infarction (heart attack), opioid use, morbid obesity, bilateral osteoarthritis (wearing down of cartilage at the end of bones), spinal stenosis (spinal narrowing) of lumbar region, radiculopathy (disease at the root of a nerve) cervical region, gastroesophageal reflux, post-traumatic stress disorder (PTSD), cocaine abuse, abnormalities of plasma proteins, anxiety disorder, gout (increase in uric acid crystallization and deposit in bone joints), hyperlipidemia (high levels of fat in the blood), hypertension,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to revise the care plan for 3 residents (#'s 22, 210, and 263) and failed to involve the participation care planning process for one resident (#40) of 16 reviewed for care plans, resulting in unmet care needs. Findings include: Resident #40 According to the clinical record including the Minimum Data Set (MDS) with as Assessment Reference Date (ARD) of 1/12/23, Resident # 40 (R40) was an [AGE] year old female admitted to the facility with diagnoses that included depression, bilateral hearing loss and dementia. R40 scored 10 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status. On 2/13/23 at 9:10am R40 was observed sitting in her room watching television, R40 engaged in conversation without difficulty. R40 voiced complaints about the food, specifically food preferences not being honored, R40 also stated she was in need of new glasses. When queried if she had spoken to anyone about her concerns, R40 stated she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI000134041. Based on observation, interview, and record review the facility failed to provide activities of daily living for one of 4 sampled residents (Resident #12), resulting in failure to give showers. Findings include: Resident #12 (R12) Review of an admission Record revealed Resident #12 (R12) admitted to the facility on [DATE] with pertinent diagnoses which included paraplegia, unspecified urethral stricture, cutaneous abscess of groin, and muscle weakness. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/23/23, reflected R12 scored 14 of out 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R12 did not walk and requires extensive assistance of two or more people to transfer, toilet, and maintain person hygiene. In an observation and interview on 02/13/23 at 09:20 AM, R12 reported that he had been a paraplegic since the 1980's and lived at home prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-21 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI000134460 During observation, interview, and record review the facility failed to provide failed to provide meaningful, individualized activities for one resident (#61) of two residents reviewed for activities resulting in the potential for depression, boredom, and feelings of lack of self-worth. Findings Included: Resident #61 (R61) Review of the medical record revealed R61 was admitted to the facility 10/24/2022 with diagnoses that included myocardial infarction (heart attack), opioid use, morbid obesity, bilateral osteoarthritis (wearing down of cartilage at the end of bones), spinal stenosis (spinal narrowing) of lumbar region, radiculopathy (disease at the root of a nerve) cervical region, gastroesophageal reflux, post-traumatic stress disorder (PTSD), cocaine abuse, abnormalities of plasma proteins, anxiety disorder, gout (increase in uric acid crystallization and deposit in bone joints), hyperlipidemia (high levels of fat in the blood), hypertension, major depression,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review facility facilied to provide dressing changes as ordered for 1 (R12) of two reviewed for dressing changes resulitng in the potential of delay in healing. Findings include: Resident #12 (R12) Review of an admission Record revealed Resident #12 (R12) admitted to the facility on [DATE] with pertinent diagnoses which included paraplegia, unspecified urethral stricture, cutaneous abscess of groin, and muscle weakness. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/23/23, reflected R12 scored 14 of out 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R12 did not walk and requires extensive assistance of two or more people to transfer, toilet, and maintain person hygiene. In an observation and interview on 02/13/23 at 09:20 AM, R12 reported that he had been a paraplegic since the 1980's and lived at home prior to admission to the facility. R12 reported that he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-21 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist in access to hearing services in one of two residents reviewed for communication (Resident #33), resulting in unmet needs. Findings include: Resident #33 (R33) R33 was observed lying in bed and stated he had hearing aids, but his hearing aids were broken. R33 stated he had received his hearing aids from the Veteran's Administration (VA) and would like to return there for services. R33's Minimum Data Set (MDS) dated [DATE] revealed he admitted to the facility on [DATE]. R33 had a Brief Interview for Mental Status (BIMS), a short performance-based cognitive screener for nursing home residents, score of 14 (13-15 Cognitively Intact). Ear Care Exam dated 01/03/23 indicated R33 reported he had hearing aids for both ears from the VA but stated he had not used then for a year and a half because they did not work. The same document indicated R33 may benefit from a hearing test from an audiologist for hearing loss. Social Worker G was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-21 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake MI00134460. Based on observation, interview, and record review the facility failed to provide foot care services for one resident (#61) of one resident reviewed for foot care resulting in long toenails and the potential for discomfort. Findings Included: Resident #61 (R61) Review of the medical record revealed R61 was admitted to the facility 10/24/2022 with diagnoses that included myocardial infarction (heart attack), opioid use, morbid obesity, bilateral osteoarthritis (wearing down of cartilage at the end of bones), spinal stenosis (spinal narrowing) of lumbar region, radiculopathy (disease at the root of a nerve) cervical region, gastroesophageal reflux, post-traumatic stress disorder (PTSD), cocaine abuse, abnormalities of plasma proteins, anxiety disorder, gout (increase in uric acid crystallization and deposit in bone joints), hyperlipidemia (high levels of fat in the blood), hypertension, major depression, chronic pain, obstructive sleep apnea, atherosclerosis (buildup of cholesterol plaque in artery walls) of arteries of extremities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement interventions to prevent falls for two (Resident #22 and #263) of seven reviewed for accidents, resulting in the potential for falls and major injury. Resident #22 (R22) Review of an admission Record revealed Resident #22 (R22) admitted to the facility on [DATE] with pertinent diagnoses which included alcohol induced chronic pancreatitis, chronic obstructive pulmonary disease, abnormality of gait and mobility, unspecified severe protein-calorie malnutrition, dementia with unspecified severity with other behavioral disturbances, orthostatic hypotension, epilepsy, anemia, and prediabetes. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/5/23, reflected R22 scored 12 of out 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R22 required limited assistance one person to ambulate and perform personal hygiene activities,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide services and assistance to restore bowel and bladder continence (Resident #48), resulting in the potential for falls and worsening incontinence. Findings include: Resident #48 (R48) On 2/13/23 at 9:28 AM R48 was observed lying in bed. R48's Minimum Data Set (MDS) assessment dated [DATE] introduced a Brief Interview for Mental Status (BIMS), a short performance-based cognitive screener for nursing home residents, score of 14 (13-15 Cognitively Intact). R48 required extensive assistance for toilet use and personal hygiene. R48 was occasionally incontinent of bowel and bladder and a toileting program (e.g., scheduled toileting, prompted voiding, or bladder training) had not been attempted on admission/reentry or since urinary/bowel incontinence was noted in the faciity. Physician Progress Note dated 1/02/23 revealed R48 had a history of dementia, gait instability, weakness, repeated falls, arthritis, depression, and anxiety. Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain weights per policy for 2 of 6 reviewed for nutrition (Resident #8 & #261, resulting in risk of altered nutrition status. Findings Include: Resident #261 (R261) Review of an admission Record revealed Resident #261 (R261) admitted to the facility 5-25-21 and readmitted on [DATE] with pertinent diagnoses which included asthma, Chronic Obstruction Pulmonary Disease, Type Two Diabetes, Epilepsy, unspecified severe protein-calorie malnutrition, and repeated falls. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 7/6/22, reflected R261 scored 15 of out 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R261 did not walk and required limited to extensive assistance of one or more people to transfer, toilet, and maintain personal hygiene. In an observation on 02/13/23 at 10:30 AM, R261 was observed in bed laying on her back with the call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-21 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide ongoing communication and collaboration with the contracted dialysis facility regarding dialysis care and continued assessment for one resident (#14) of one resident reviewed resulting in the potential of unmet care needs and possible complications for residents receiving dialysis services. Findings Included: Resident #14 (R14) Review of the medical record revealed R14 was admitted to the facility 01/03/23 with diagnoses that included osteomyelitis (bone infection) right ankle and foot, end stage renal failure, type 2 diabetes, diabetic neuropathy (nerve damage), anterior dislocation of left humorous, oxygen dependence, hypokalemia (low potassium levels in blood), elevated white blood cells, restless leg syndrome, congestive heart failure, atrioventricular second degree (heart block), atrial fibrillation, dependence on renal dialysis, major depression, chronic anemia (low red blood cells), hypertension, hyperlipemia (high levels of fat in the blood), sleep apnea, myocardial infarction (heart attack),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-21 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to honor food preferences for one resident (#40) of one resident reviewed for food preferences. Resulting in anger and the potential for weight loss. Findings include: Resident #40 According to the clinical record including the Minimum Data Set (MDS) with as Assessment Reference Date (ARD) of 1/12/23, Resident # 40 (R40) was an [AGE] year old female admitted to the facility with diagnoses that included depression, bilateral hearing loss and dementia. R40 scored 10 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status. On 2/13/23 at 9:10am R40 was observed sitting in her room watching television, R40 easily engaged in conversation without difficulty. R40 voiced complaints about the food, specifically food preferences not being honored. When queried if she had lost weight , R 40 stated she hadn't but she attributed her ability to maintain her weight to her daughter bringing her food. On 02/13/23 at 12:23 PM, R40's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00133146. Based on observation, interview, and record review, the facility failed to follow the standards of infection control for catheters and use a barrier for medication administration, in a census of 59 residents, resulting in the potential for cross-contamination and bacterial harborage, which placed a vulnerable population at high risk for infections. Findings include: During a medication pass observation on 2/21/23 at 8:21 AM, Licensed Practical Nurse (LPN) U took a box of nasal spray into a residents room, placed the box on the seat of a chair in the resident room before administering the medication. After LPN U administered the nasal spray medication, it was returned to the box and the box was placed again on top of the seat of the chair in the residents room. LPN U placed the box on top of another medication cart that was outside the residents room and then returned the box to her medication cart, into the cart drawer. Infection Control Nurse T was interviewed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to provide influenza vaccination to one resident (#30) of five residents, during Flu season, reviewed for influenza vaccination status resulting in the exposure of serious illness to the resident. Findings Included: Resident #30 (R30) Review of the medical record revealed R30 was admitted to the facility 01/02/2023 with diagnoses that included multiple fractures ribs, malignant neoplasm of bladder (bladder cancer), obstructive and reflux uropathy (blockage of urinary tract), hydronephrosis (enlargement of kidney), type 2 diabetes, severe protein calorie malnutrition, displacement of indwelling ureteral stent, adult failure to thrive, gastroesophageal reflux, major depression, chronic kidney disease, chronic anemia (low red blood cells), hyponatremia (low sodium), hyperkalemia (high potassium), diverticulosis (bulging pouches in the intestinal tract), and hemiplegia (paralysis on one side of body). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/13/2023, revealed R30 had a Brief Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$15,593 in federal fines across 1 penalty.

  • $15,593 — penalty dated 2023-11-21

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.8-1.8 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 1 of 53.2-2.2 vs chain
Quality measures 3 of 54.0-1.0 vs chain
The other 80 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Aria Nursing and RehabilitationLansing, MI 1 of 5Autumnwood of McBainMcBain, MI 1 of 5Christian Park Health Care CenterEscanaba, MI 1 of 5Courtney ManorBad Axe, MI 1 of 5Ely ManorAllegan, MI 1 of 5Kith HavenFlint, MI 1 of 5Laurels Of Norworth TheWorthington, OH 1 of 5Laurels Of West Carrollton TheWest Carrollton, OH 1 of 5Laurels Of West Columbus, TheColumbus, OH 1 of 5Notting Hill of West BloomfieldWest Bloomfield, MI 1 of 5Regency at FremontFremont, MI 1 of 5Regency at TroyTroy, MI 1 of 5Regency at WaterfordWaterford, MI 1 of 5Regency at Whitmore LakeWhitmore Lake, MI 1 of 5Royalton Manor, LLCSt Joseph, MI 1 of 5The Laurels Of HeathHeath, OH 1 of 5The Laurels Of Walden ParkColumbus, OH 1 of 5The Laurels of GalesburgGalesburg, MI 1 of 5The Laurels of HudsonvilleHudsonville, MI 1 of 5The Manor of NoviNovi, MI 2 of 5Laurels Of Athens, TheAthens, OH 2 of 5Laurels Of Mt Vernon TheMount Vernon, OH 2 of 5Laurels Of Steubenville TheSteubenville, OH 2 of 5Regency At Bluffs ParkAnn Arbor, MI 2 of 5Regency at CheneDetroit, MI 2 of 5The Laurels Of GahannaColumbus, OH 2 of 5The Laurels Of KetteringKettering, OH 2 of 5The Laurels Of University ParkRichmond, VA 2 of 5The Laurels Of Willow CreekMidlothian, VA 2 of 5The Laurels of BedfordBattle Creek, MI 2 of 5The Laurels of ChathamPittsboro, NC 2 of 5The Laurels of ColdwaterColdwater, MI 2 of 5The Laurels of Forest GlennGarner, NC 2 of 5The Manor of Farmington HillsFarmington Hills, MI 2 of 5Willowbrook ManorFlint, MI 3 of 5Autumnwood of DeckervilleDeckerville, MI 3 of 5Boulevard Temple Care Center, LLCDetroit, MI 3 of 5Brittany ManorMidland, MI 3 of 5Hamilton Respiratory and Nursing CenterHamilton, OH 3 of 5Hartford Nursing & Rehabilitation CenterDetroit, MI

Showing 40 of 80; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
KHAN, ANISIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 02/01/2025
QAZI, MOHAMMADIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
CIENA HEALTHCARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025

CMS files one row per role, so the 9 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.0M
Net patient revenuemost recent cost report
-6.8%
Operating marginrevenue minus expenses
$1.5M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 10%Other / private 24%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$383per resident / day
operating cost
$11,652per month
≈ monthly operating cost
$359per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235016. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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