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The Laurels of Bedford

270 N Bedford Road, Battle Creek, MI 49017 · For profit - Corporation · 123 certified beds · (269) 968-2296 Medicare & Medicaid certified

Call the home — (269) 968-2296 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Jan 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
165 Washington Ave N · (269) 245-3602 · Call to confirm hours
Pharmacy
1525 Michigan Ave W · (269) 965-1258 · Call to confirm hours
Grocery
1525 Michigan Ave W
Park
Fell Park0.6 mi
260 Willard Ave E · (269) 966-3432 · Typically dawn to dusk
Place of worship
65 N Bedford Rd

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.5%10.8%15.4%better
Long-stay residents who lose too much weight6.2%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder2.2%0.8%0.9%worse
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms0.3%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.3%3.0%3.3%typical
Long-stay residents whose ability to walk worsened22.7%12.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication20.9%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine97.8%95.0%95.3%typical
Long-stay residents with pressure ulcers9.8%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control25.3%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table13.2%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine95.1%79.5%79.4%better
Short-stay residents rehospitalized after admission26.0%24.0%22.6%worse
Short-stay residents with an outpatient ER visit7.3%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.271.841.67worse
Long-stay outpatient ER visits per 1,000 resident days0.361.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 151 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.6%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
56.1%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 56.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 57 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 51% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.6%CMS range 46.9–62.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 6.7–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge45.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge49.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.8%CMS range 3.4–9.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.971.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.63
RN hours/ resident / day
0.55
LPN hours/ resident / day
1.88
Aide hours/ resident / day
3.06
Total nurse hours/ resident / day
0.35
RN hoursweekends
38.8%
Total nursing turnover
38.9%
RN turnover

How full it usually is: this home is certified for 123 beds and averages 114.3 residents a day — about 93% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.06 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.88 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.70 hrs/resident/day on weekends vs 3.21 on weekdays — 16% thinner on weekends. RN hours go from 0.74 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-11-14)
5
at the previous standard inspection (2024-09-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · G2026-06-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: 2960508Based on observation, interview, and record review the facility failed to prevent the development of pressure ulcers for one resident (R2) out of three residents with pressure ulcers reviewed, resulting in the development of three facility acquired stage 3 pressure ulcers (full thickness tissue loss) and worsening of one stage 3 pressure ulcer present on admission to stage 4 (full thickness tissue loss with exposed bones and or tendons) that required hospital transfer for osteomyelitis (wound and bone infection), pain, and debridement. Findings: Review of the Face Sheet and Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 4/2/26 reflected R2 was a [AGE] year old female admitted to the facility on [DATE] with diagnosis that included stage 4(full thickness tissue loss with exposed muscle, tendon and or bone) pressure ulcer along with two facility acquired stage 3 (full thickness tissue loss that extends into subcutaneous fat), quadriplegic, Crohn's disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-12 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation Pertains to Intake 2989698. Based on interview and record review the facility failed to follow a physician order to administer an anti-seizure medication for one resident (Resident #4) of one resident reviewed for seizure medication. Findings include: Review of the clinical record, including the Minimum Data Set (MDS) 3/25/26 reflected Resident 4 (R4) was a [AGE] year-old female admitted to the facility with diagnoses that included epilepsy and seizure disorder on 06/02/21 with a readmission date of 4/14/26. R4 was scored 14 out of 15 on the Brief Interview for Mental Status (BIMS). Further review of R4's electronic medical record (EMR) revealed R4 had a seizure on 4/11/2026 that lasted approximately 30 minutes and resulted in a hospitalization. Review of R4's April 2026, monthly Physician orders for revealed a Physician order for Midazolam solution 5 Milligram/0.1 Milliliter 1 spray in nostril every 24 hours as needed for active seizure. May give additional spray in opposite nostril after 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2685213Based on observation and interview, the facility failed to maintain infection control practices for two resident shower rooms out of three resident shower room observations. Findings Included:On 01/27/2026 at 09:35 a.m. during observation of shower room (across form room [ROOM NUMBER]) the following was observed: soiled linen was on the floor, next to a cabinet, 3 empty bottles of shampoo on the assist bar of the shower and not labeled for any resident, an unused brief on the back of the sink, a black comb with hair present and not labeled with any resident name on top of the paper dispenser. On 01/27/2026 at 11:55 a.m. during observation of shower room (across from coffee shop) the following was observed: a hand size pile of dark colored hair on the shower floor near the drain, corner tile was missing on the corner of the shower, and tile missing near the toilet paper dispenser. On 01/28/2026 at 12:42 p.m. during observation with Director of Nursing (DON) B of shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intact 2685213Based on observation, interview, and record review, the facility failed to provide showers/baths for two Residents (#1, #5) of three Residents reviewed.Findings Included:Resident #1 (R1):Review of the medical record demonstrated that R1 was admitted to the facility on [DATE] with diagnoses that included aortic valve stenosis, dry eye syndrome of bilateral lacrimal glands (lack of tears), hyperlipidemia (high fat content in blood), rectal prolapse (a condition where the rectum protrudes from the anus), osteoarthritis (degenerative joint disease) right ankle and foot, repeated fails, osteoporosis (weak and brittle bones), right foot drop, depression, peripheral venous insufficiency, hypothyroidism (low thyroid hormone), borderline personality disorder, anxiety, and dementia. Review of R1's Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/20/2025, revealed R1 had a Brief Interview for Mental Status (BIMS) of 11 (moderate cognitive impairment) out of 15.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in waterborne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all the residents in the facility.Findings include:On 9/16/25 at 1:56 PM, Observation of the 300 hall Tub room found that discolored water came from the tub and sink of the room. An interview with Maintenance Director (MD) H found that staff do not regularly use this room, but he uses the tub to help clean maintenance items sometimes. The hot water ran at the tub for a few minutes and slowly started to clear up over time. When asked if he sees the water this color anywhere else in the facility, MD H stated no, and that even the spa tub the facility has clear water when filled up. When asked about flushing of stagnant lines in the facility, MD H stated that he has a monthly work order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to minimize the risk of scalding and burns by allowing domestic hot water to exceed 120 F. This resulted in an increased risk of injury among residents in the facility. Findings Include:On 9/16/25 at 1:42 PM, with Maintenance Director (MD) H, Observation of the boiler room in the service hall found that the outgoing water temperature to resident care areas was showing 133F. An interview with MD H found that water temperatures for domestic use usually run around 110F as they are tempered with point of use mixing valves at each faucet. On 9/16/25 at 2:01 PM, Observation of the 300 Hall shower room found that both showers reached 130F and the sink was 112F when tested with a rapid read thermometer. When asked about how often water temperatures are taken, MD H stated that he does about 15 fixtures each week, which puts him at a frequency to test each fixture about once every two months. When asked if the showers themselves are part of the temperature checks, MD H stated that his focus has been on resident room fixtures, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-14 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to maintain a safe, functional, sanitary, and comfortable environment. This resulted in an increased potential for contamination and a possible decrease in the satisfaction of living. Findings Include:On 9/16/25 at 9:50 AM, Observation of the kitchen main exhaust ventilation for the cook line found four ventilation filters ajar from position as well as having gaps between some of the filters. Filters should be placed snug and tight together to effectively filter out grease. On 9/16/25 at 11:14 AM, Observation of the 100 Hall shower room found dried brown and black smudges on the privacy curtain for the commode. On 9/16/25 at 11:17 AM, Observation of the 100 Hall Mr. Slim rooftop unit found an accumulation of black spotted debris on the surface of the plastic guard and grates where air is expelled. On 9/16/25 at 11:23 AM, Observation of the 400 Hall linen closet found that blankets and pillows were stored on the bottom of the open wire rack shelving, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure accurate advance directive (legal documents that allow a person to identify decisions about end-of-life care ahead of time) information was in place for one resident (#110) of one resident reviewed for advance directives from a total sample of 23 residents.Findings include:Review of the clinical record, including the Minimum Data Set, dated [DATE] revealed Resident #110 (R110) was admitted to the facility on [DATE] with diagnosis that included chronic kidney disease. R110 scored 13 out of 15 (cognitively intact) on the Brief Interview Mental Status (BIMS). Further review of R110's electronic medical record reflected R110 signed an advanced directive for Do Not resuscitate (DNR), meaning if the heart and breathing should stop, no attempts were to be made to resuscitate R110. R110 signed the Advance Directive form on June 11, 2025. R110's signature was no be witnessed by two persons. The form did have one witness signature and was dated June 11,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-14 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately code the Minimum Data Set (MDS) assessment for one (R30) of 23 reviewed.Findings include:Review of the medical record reflected R30 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included left hand contracture, bipolar type schizoaffective disorder, depressive type schizoaffective disorder and major depressive disorder. The Quarterly MDS, with an Assessment Reference Date (ARD) of 8/9/25, reflected R30 scored three out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and had upper extremity impairments on both sides. R30's medical record included a document, dated 11/27/24, which reflected an OBRA Level II evaluation was completed. The Annual MDS, with an ARD of 2/6/25, reflected a response of No for question, A1500. Preadmission Screening and Resident Review (PASRR) .Is the resident currently considered by the state level II PASRR process to have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-14 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure coordination of care with Community Mental Health (CMH) for one (R30) of one reviewed.Findings include: Review of the medical record reflected R30 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included left hand contracture, bipolar type schizoaffective disorder, depressive type schizoaffective disorder and major depressive disorder. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 8/9/25, reflected R30 scored three out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and had upper extremity impairments on both sides. R30's medical record included a document, dated 11/27/24, which reflected an OBRA Level II Evaluation was completed. A Level II Evaluation was not noted in R30's medical record. During an interview with Social Worker (SW) C and SW D on 09/17/25 at 11:49 AM, it was reported that CMH provided the facility with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement the Care Plan for one (R30) of 23 reviewed.Findings include:Review of the medical record reflected R30 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included left hand contracture, bipolar type schizoaffective disorder, depressive type schizoaffective disorder and major depressive disorder. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 8/9/25, reflected R30 scored three out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and had upper extremity impairments on both sides. R30's Care Plan reflected they were to wear palm protectors to both hands during the day, as they would allow. The palm protectors were Care Planned that they could be removed for hygiene, meals and at night. On 09/16/25 at 12:03 PM, R30 was observed in a broda chair, in the dining room. R30's left hand was noted to be flexed into a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · D2025-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an effective bowel management program for one (Resident #64) of one reviewed, resulting in the potential for constipation.Review of the clinical record revealed R64 was admitted into the facility on 7/1/25 with diagnoses that included: muscle weakness and difficulty walking. According to the Minimum Data Set (MDS) assessment dated [DATE], R64 scored 11/15 on the Brief Interview for Mental Status exam (which indicated moderately impaired cognition).On 9/16/25 at 12:41 PM R64 was observed lying on his side in bed. R64's lunch tray was observed on his tray table with only a few bites gone. R64 reported that he didn't want to eat more because the food made him constipated. He further reported that he had suffered from constipation for about a month. When asked if he was receiving medication to help, he reported not to his knowledge.A review of R64's task log (documentation of residents' bowel movements) for the past 30 days, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00149504 Based on interviews and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act 42CFR483.12(c) Findings include Resident #1 (R1) Review of the medical record reflected R1 was an initial admission to the facility on [DATE]. Diagnoses of unspecified fracture of upper end of left humerus, subsequent encounter for fracture with routine healing, difficulty with walking, Type 2 Diabetes Mellitus, and history of falling. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/22/2024, revealed R1 had a Brief Interview of Mental Status (BIMS) of 11 out of 0 to 15 being (moderate cognitive impairment). Under section G0100, Activities of Daily Living (ADL) Assistance reveals R1 needs set up assistance for meals and oral hygiene. R1 requires substantial to maximum assistance with showers, toileting, and getting dressed. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00149504 Based on interview and record review the facility failed to thoroughly investigate allegations of abuse for one of two residents (R1, R9) reviewed for abuse from a total sample of nine; resulting in known allegations of abuse to go uninvestigated and the potential for abuse to occur with no intervention or protection. Findings include: Resident #1 (R1) Review of the medical record reflected R1 was an initial admission to the facility on [DATE]. Diagnoses of unspecified fracture of upper end of left humerus, subsequent encounter for fracture with routine healing, difficulty with walking, Type 2 Diabetes Mellitus, and history of falling. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/22/2024, revealed R1 had a Brief Interview of Mental Status (BIMS) of 11 out of 0 to 15 being (moderate cognitive impairment). Under section G0100, Activities of Daily Living (ADL) Assistance reveals R1 needs set up assistance for meals and oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-12 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide sufficient staffing related to Dietary Services effecting 107 residents, resulting in the increased likelihood for delayed meal preparation and delivery service. Findings include: On 09/11/24 at 09:05 A.M., A comprehensive tour of the food service was conducted with Dietary Manager P. The following items were noted: Dietary Manager Q and Dietary [NAME] R from another regional corporate facility were observed assisting facility staff with the Breakfast Meal preparation and delivery service protocol. On 09/11/24 at 09:14 A.M., An interview was conducted with Dietary Manager P regarding current facility staffing levels. Dietary Manager P stated: We are currently down one Dietary [NAME] and two Dietary Aides (one AM and one PM). Review of the meal schedule provided by the facility revealed lunch service in the main dining room was scheduled for 11:45 AM. An observation on 09/10/24 at 11:55 AM in the main dining room revealed one Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to: (1) clean and maintain food service equipment, (2) clean food production kitchen flooring surfaces, (3) properly store and label food products, and (4) effectively date mark potentially hazardous ready-to-eat food products effecting 107 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and resident foodborne illness. Findings include: On 09/11/24 at 09:05 A.M., A comprehensive tour of the food service was conducted with Dietary Manager P. The following items were noted: The flooring surface was observed soiled with accumulated and encrusted (dust, dirt, grease) residue. The wall/floor junctures, corners, and entrance door frame cavities were also observed soiled with accumulated and encrusted dust, dirt, and grime. The entrance door exterior surface between the Main Dining Room and Food Production Kitchen was observed soiled with accumulated and encrusted dust/dirt/grime. The emergency eye…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide palatable food products for seven of seven reviewed (R4, R29, R72, R84, R85, R99, and R169) effecting 107 residents, resulting in the increased likelihood for decreased resident food acceptance and nutritional decline. Findings include: On 09/11/24 at 12:29 P.M., Lunch meal food trays were observed leaving the food production kitchen, within a stainless steel non-insulated transport cart. On 09/11/24 at 12:30 P.M., Lunch meal food trays were observed arriving to the 100 Hall, within a stainless steel non-insulated transport cart. On 09/11/24 at 12:35 P.M., Food products were monitored utilizing a ThermoWorks Super-Fast Thermapen model CR2032 digital thermometer. The following food product temperatures were recorded for Resident #29's lunch meal food tray: Chicken Teriyaki - 120.8 degrees Fahrenheit* Fluffy Steamed [NAME] - 122.0 degrees Fahrenheit* Asian Blend Vegetables - 131.5 degrees Fahrenheit* Dinner Roll substituted for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-12 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 107 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality. Findings include: On 09/12/24 at 09:20 A.M., A common area environmental tour was conducted with Director of Maintenance T and Director of Housekeeping and Laundry Services S. The following items were noted: Beauty Shop: The desk fan was observed soiled with accumulated dust/dirt deposits. Director of Housekeeping and Laundry Services S indicated she would have staff thoroughly clean and sanitize the desk fan as soon as possible. 100 Hall Shower Room: Two return-air-ventilation grills were observed heavily soiled with accumulated dust and dirt deposits. Ambulance Entrance/Exit Door: The door sweep was observed worn and torn, exposing an open space between the door slab and threshold plate. The damaged door sweep measured approximately 12-inches-long,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure accurate advance directive (legal documents that allow a person to identify decisions about end-of-life care ahead of time) information was in place for one resident (#1) of one resident reviewed for advance directives from a total sample of 22 residents. Findings Included: Resident #1 (R1) Review of the medical record revealed R1 was admitted to the facility 04/01/2017 with diagnoses that included Huntington's Disease (an inherited condition in which nerve cells in the brain break down over time), ulcerative colitis, left and right thigh muscle contractures, anxiety, adult failure to thrive, contracture of right hand, dysphagia (difficulty swallowing), cognitive communication deficient, aphonia (loss of ability to speak), Tourette's Disorder (a neurological disorder that causes people to have tics, which are sudden, repetitive, and involuntary movements or sounds), dementia, epilepsy (a disorder in which nerve cell activity in the brain is disturbed, causing seizures), moderate intellectual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a Preadmission/Annual Resident Review (PAS/ARR) was completed after the 30-day exemption period and failed to notify the State mental health authority for one (Resident #97) of two reviewed. Findings include: Review of the medical record revealed Resident #97 (R97) was admitted to the facility on [DATE] with diagnoses that included major depressive disorder, anxiety, bipolar disorder, post-traumatic stress disorder, and schizophrenia. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 6/10/24 revealed R97 scored 15 out of 15 (cognitive intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the DCH 3877 PASARR Level I screening revealed R97 was marked as hospital exemption discharge. Review of the Mental Illness/Intellectual Disability/Related Condition Exemption Criteria Certification Level II Screening revealed R97 was marked as a hospital exempted discharge and was likely to require less…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure proper communication/documentation of Hospice services provided to one resident (#45) of one resident reviewed for Hospice services, resulting in a lack of coordination of comprehensive services and care provided. Findings Included: Resident #45 (R45) Review of the medical record revealed R45 was admitted to the facility 10/10/2018 with diagnoses that included protein-calorie malnutrition, palliative care (a specialized medical are that helps people with serious illness manage symptoms and stress while improving quality of life), disorder of the bladder, anxiety, disorder of bone density and structure, neuromuscular dysfunction of the bladder, depression, muscle wasting and atrophy, polyneuropathy (disease that affects multiple peripheral nerves throughout the body, causing weakness, numbness, and burning pain), anemia (low red blood cells), multiple sclerosis, hyperlipidemia (high fat content in blood), over active bladder. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-13 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure infection control practices for Foley catheters were maintained for two residents (Resident #98 and 17), and infection control surveillance was thoroughly conducted, resulting in the potential for the spread of infections to all 104 residents who resided at the facility. Findings Included: Record review of an infection control surveillance line listing log (list of all infections in the facility) for the month of May 2023 revealed the facility had 33 infections with 10 of the infections being catheter acquired, and 23 being healthcare associated infections. Further review of a June 2023 surveillance log revealed the facility had 46 total infections with 12 being catheter acquired, and 28 being healthcare associated infections. In an interview on 7/12/2023 at 1:02 PM, Registered Nurse (RN) G, who was the Infection Control Nurse, was asked what process was used to identify the root cause of the clusters in the infections for May and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-13 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the timely completion of Minimum Data Set (MDS) assessments for four (Resident #16, #20 #68, #112) of 22 reviewed for MDS, resulting in late MDS assessments and the potential for further late assessments. Findings include: Resident #12 (R112) According to the clinical record including the Minimum Data Set (MDS) with an assessment reference date of 02/20/23, R112 was a [AGE] year old female admitted on [DATE] with diagnoses that included heart failure, major depression and anxiety. R112 scored 15 out of 15 on the brief Interview for Mental Status. R112's MDS assessment was not completed until 03/17/23. Resident #20 (R20): Review of the medical record reflected R20 was admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included unspecified fracture of lower end of right radius and ulna, muscle weakness, history of falling and Parkinson's Disease. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-13 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the accurate coding of Minimum Data Set (MDS) assessments for six (Resident #5, #16, #28, #53, #61 and #68) of 22 reviewed for MDS, resulting in the potential for inaccurate care plans and unmet care needs. Findings include: Resident #53 (R53): Review of the medical record reflected R53 admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included major depressive disorder and schizoaffective disorder, bipolar type and depressive type. The quarterly MDS, with an Assessment Reference Date (ARD) of 5/8/23, reflected all areas of Section C (Cognitive Patterns) were marked as not being assessed or no information available on 5/31/23. Section D (Mood) and Section E (Behavior) of the same MDS were marked as not assessed on 5/31/23. Section Q (Participation in Assessment and Goal Setting) was marked as not assessed on 5/31/23. The MDS was completed on 6/2/23. Review of R53's medical record reflected an OBRA Level II…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure resident food stored in the 400 unit refrigerator, where 10 residents resided, had refrigerator temperatures documented, the expiration dates of food, and resident's names documented on food items, resulting in the potential for food borne illnesses. Findings Included: In an observation on 7/13/2023 at 1:05 PM, with Licensed Practical Nurse (LPN) S in the 400 hall resident food refrigerator revealed that the refrigerator temperature was not recorded for the dates of 7/11 and 7/12/2023. Additionally, the resident food refrigerator did not have a thermometer in it, and therefore the temperature of the refrigerator on inspection was not able to be determined. It was also observed in the resident food refrigerator on the 400 hall a container that had two slices of cheese cake in it was opened, had no resident's name, no date of expiration, or when opened recorded on the container. A bottle that contained a drink was also observed to be opened, and had no resident's name, or date that it was opened recorded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide advanced written notice prior to a room change for one Residents (#68), of two residents reviewed for room changes. This deficient practice resulted in the potential for increased anxiety, misunderstanding of the reasons for the room change, and the lack of opportunity for resident to ask questions or express concerns. Findings include: Resident #68 (R68) Review of the medical record reflected R68 admitted to the facility on [DATE] with diagnoses that included personal history of traumatic brain injury, abnormal posture, major depressive disorder, and dysphagia (difficulty swallowing). The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/10/23, reflected all areas of Section C (Cognitive Patterns) were marked as not being assessed or no information available on 5/5/23. In an observation and interview on 07/10/23 at 1:04 PM, R68 was seated in his wheelchair watching television in his room. R68 reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains To Intake #'s MI00136714 and MI00136757 Based on observation, interview and record review, the facility failed to ensure the protection of residents and thoroughly investigate allegations of abuse for three (Resident #110, R#111 and #112) of four reviewed for abuse, resulting in the potential for further abuse to occur and allegations of abuse not being thoroughly investigated. Findings include: Resident #110 According to the clinical record including the Minimum Data Set (MDS) [DATE] R110 was a [AGE] year old female admitted to the facility on [DATE] with diagnosis that included end stage renal disease, heart failure and anxiety. R110 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). Of note, On February 6, 2023, R110 was sent to the hospital after a medical emergency while at dialysis and never returned to the facility. Resident #111 According to the medical record including the Minimum Data Set (MDS) dated [DATE], Resident 111 (R111) was a [AGE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure necessary information was communicated/provided to the receiving facility upon discharge for two (Resident #75 and #107) of two reviewed for hospital transfer, resulting in the potential for unmet care needs and/or residents to not receive the necessary services to ensure a safe and effective transition of care. Findings include. Resident #75 (R75) Review of the medical record reflected R75 was an initial admission to the facility on [DATE]. Diagnoses of renal disease, diabetes, high blood pressure and depression. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/04/2023, revealed R75 did not have a Brief Interview of Mental Status (BIMS), screening for Sections C for cognitive pattern and section D for mood. These sections were left blank. Record review revealed R75 was hospitalized from [DATE] through 04/17/23 for Acute Kidney Injury (AKI), UTI ruled out. During an interview on 07/12/23 at 11:10 AM, Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00136858. Based on interview and record review, the facility failed to provide a written notice of transfer or discharge for one (Resident #11) of three reviewed for transfer/discharge, resulting in the potential for the Resident not being informed of the reason for transfer and their appeal rights. Findings include: Review of the medical record reflected R11 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included anxiety, major depressive disorder, hemiplegia/hemiparesis following cerebral infarction and diabetes. R11 did not reside in the facility at the time of the survey. A Progress Note for 6/29/23 at 10:15 PM reflected R11 was transferred to another facility [psychiatric facility] and report was called to the receiving Registered Nurse (RN). During an interview on 07/13/23 at 8:38 AM, Director of Nursing (DON) B reported the discharge (transfer) process was to send a face sheet, code status, medication administration record (MAR) and Power…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00136858. Based on interview and record review, the facility failed to provide a bed hold policy upon transfer for one (Resident #11) of three reviewed for transfer/discharge, resulting in the potential for the Resident not being informed of the facility's bed hold policy. Findings include: Review of the medical record reflected R11 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included anxiety, major depressive disorder, hemiplegia/hemiparesis following cerebral infarction and diabetes. R11 did not reside in the facility at the time of the survey. A Progress Note for 6/29/23 at 10:15 PM reflected R11 was transferred to another facility [psychiatric facility] and report was called to the receiving Registered Nurse (RN). During an interview on 07/13/23 at 8:38 AM, Director of Nursing (DON) B reported the discharge (transfer) process was to send a face sheet, code status, medication administration record (MAR) and Power of Attorney paperwork, if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete quarterly Minimum Data Set (MDS) assessments timely for two (Resident #53 and #61) of 22 reviewed for MDS assessments, resulting in the potential for unrecognized and unmet care needs in a current facility census of 104 residents. Findings include: Resident #53 (R53): Review of the medical record reflected R53 admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included major depressive disorder and schizoaffective disorder, bipolar type and depressive type. The quarterly MDS, with an Assessment Reference Date (ARD) of 5/8/23, reflected all areas of Section C (Cognitive Patterns) were marked as not being assessed or no information available on 5/31/23. Section D (Mood) and Section E (Behavior) of the same MDS were marked as not assessed on 5/31/23. Section Q (Participation in Assessment and Goal Setting) was marked as not assessed on 5/31/23. The same MDS was completed on 6/2/23, which was more than 14 days after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive Care Plan for one (Resident #108) of 22 reviewed, resulting in the potential for unmet care needs. Findings Include: Resident #108 Review of the medical record reflected Resident #108 (R108) admitted to the facility on [DATE] with diagnoses that included heart failure, atrial fibrillation (irregular heart rate) and type two diabetes mellitus. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/13/23, reflected R108 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). R108 was no longer admitted to the facility. Review of R108's medication list revealed she was admitted to the facility on Warfarin (an anticoagulant medication), with a start date of 4/11/23. Review of R108's Care Plan revealed R108 did not have an anticoagulant care plan initiated for the duration of her admission at the facility. In an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to revise a Care Plan for one resident (Resident #20) and failed to ensure one resident (Resident #82) had Care Conferences resulting in the potential for unmet needs. Findings include: Resident #82 Review of the medical record reflected Resident #82 (R82) admitted to the facility on [DATE] with diagnoses that included peripheral vascular disease, muscle weakness, and anemia. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/19/23, reflected R98 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS revealed R82 required supervision to ambulate and use the toilet. In an observation and interview on 7/10/23 at 12:46 PM, R82 was in his room, seated in a wheelchair. R82 appeared to understand and answer questions without difficulty. R82 reported that he lived about a mile from the facility. R82 expressed that he does not want to be at the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to effectively implement discharge planning for one of two residents (Resident #82) reviewed for discharge planning according to resident specific goals resulting in frustration. Findings include: Resident #82 Review of the medical record reflected Resident #82 (R82) admitted to the facility on [DATE] with diagnoses that included peripheral vascular disease, muscle weakness, and anemia. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/19/23, reflected R98 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS revealed R82 required supervision to ambulate and use the toilet. In an observation and interview on 7/10/23 at 12:46 PM, R82 was in his room, seated in a wheelchair. R82 appeared to understand and answer questions without difficulty. R82 reported that he lived about a mile from the facility. R82 expressed that he does not want to be at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure one out of four residents (Resident #47), who had a Foley catheter (tube inserted into the bladder to drain urine), was appropraitley assessed for the need to continue or discontinue the use of the catheter, resulting in the potential for complication and/or infections. Findings Include: On 7/11/2023 at 11:04 AM, Resident #47 (R47) was observed to have a Foley catheter in place. R47 was asked if she knew why she had the catheter. R47 stated no and wanted the catheter removed. Review of R47's medical diagnosis revealed R47 had a neuromuscular dysfunction (lack of bladder control) of the bladder. Record review of a progress note dated 4/26/2022 revealed, Note Text: Guests indwelling catheter will remain in place r/t (related to) dx (diagnosis) of neurogenic bladder. Continue with current plan of care. Review of R47's care plans that were in place revealed, (R47) is at risk for urinary tract infection and catheter-related trauma r/t indwelling foley catheter . Guest has dx of neuromuscular dysfunction of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide medically related social services pertaining to discharge planning and room changes (Resident #68) and care conferences (Resident #82) for two of 22 reviewed, resulting in the potential for residents not to attain or maintain the highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #68 Review of the medical record reflected R68 admitted to the facility on [DATE] with diagnoses that included personal history of traumatic brain injury, abnormal posture, major depressive disorder, and dysphagia (difficulty swallowing). The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/10/23, reflected all areas of Section C (Cognitive Patterns) were marked as not being assessed or no information available on 5/5/23. In an observation and interview on 07/10/23 at 1:04 PM, R68 was seated in his wheelchair watching television in his room. R68 reported that he had resided at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely follow-up for identified pharmacy medication regimen review irregularities for one (Resident #61) of five reviewed for unnecessary medications, resulting in the potential for unnecessary medications and adverse reactions. Findings include: Review of the medical record reflected Resident #61 (R61) admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included bipolar disorder, dementia, schizophrenia, anxiety disorder, delusional disorders and major depressive disorder. The Quarterly MDS, with an ARD of 4/29/23, reflected Sections C (Cognitive Patterns), D (Mood) and Q (Participation in Assessment and Goal Setting) were not assessed, as marked on 5/9/23. Section E was not assessed for behavioral symptoms, rejection of care or wandering. R61's Physician's Orders reflected trazodone (medication used to treat depression) was decreased from 50 milligrams (mg) at bedtime to 25 mg at bedtime, with a start date of 9/21/22.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one out of five residents (Resident #60) had an indication for the use of an antibiotic, resulting in the potential for the over use of antibiotics. Findings Included: Resident #60 Per the facility face sheet R60 was admitted to the facility on [DATE]. Review of a urinalysis (urine test to identify infections) dated 7/10/2023, revealed R60 was potentially positive for an urinary tract infection (UIT). Review of an urine culture and sensitivity (C&S) (second part of urine test that reveals what organism was causing the infection, and what antibiotic would will be effective for treating the UTI) revealed that the results were completed on 7/11/2023, and indicated mixed flora (meaning the sample had been contaminated and a new sample was required). Therefore, no organism nor antibiotic was identified on the C&S report. Record review of Physician's orders dated 7/11/2023, revealed that Cephalexin (antibiotic) Capsule 500 MG (milligrams) was ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the medication regimen was free of unnecessary psychotropic medications for one (Resident #61) of five reviewed for unnecessary medications, resulting in the potential for unnecessary medications and adverse reactions. Findings include: Review of the medical record reflected Resident #61 (R61) admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included bipolar disorder, dementia, schizophrenia, anxiety disorder, delusional disorders and major depressive disorder. The Quarterly MDS, with an ARD of 4/29/23, reflected Sections C (Cognitive Patterns), D (Mood) and Q (Participation in Assessment and Goal Setting) were not assessed, as marked on 5/9/23. Section E was not assessed for behavioral symptoms, rejection of care or wandering. R61's Physician's Orders reflected trazodone (medication used to treat depression) was decreased from 50 milligrams (mg) at bedtime to 25 mg at bedtime, with a start date of 9/21/22. The order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure expired medications were disposed of, and a refrigerator for medication storage had temperatures documented, resulting in the potential for administration of expired and/or ineffective medications. Finding Included: During a medication storage observation on 7/13/2023 at 2:13 PM, with Licensed Practical Nurse (LPN) Son the 400 rehab hall, it was revealed that the refrigerator where medications were stored did not had the temperature documented for the date of 7/12/23. Further observation with LPN S of the same refrigerator revealed two boxes of influenza vaccination were stored in the refrigerator with other medication, and each box contained 10 pre-filled syringes that had expired on 6/30/2023. In an interview on 7/13/2023 at 2:22 PM, Director of Nursing (DON) B stated that her expectation was that the nurses passing the medications check and toss the expired medications, and that the Unit Managers go through the medication storage weekly and check for expired meds. Per the facility policy and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.8-0.8 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 3 of 53.2-0.2 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 80 homes this chain runs (chain average 2.8★, per CMS)
1 of 5Aria Nursing and RehabilitationLansing, MI 1 of 5Autumnwood of McBainMcBain, MI 1 of 5Christian Park Health Care CenterEscanaba, MI 1 of 5Courtney ManorBad Axe, MI 1 of 5Ely ManorAllegan, MI 1 of 5Kith HavenFlint, MI 1 of 5Laurels Of Norworth TheWorthington, OH 1 of 5Laurels Of West Carrollton TheWest Carrollton, OH 1 of 5Laurels Of West Columbus, TheColumbus, OH 1 of 5Notting Hill of West BloomfieldWest Bloomfield, MI 1 of 5Regency at FremontFremont, MI 1 of 5Regency at JacksonJackson, MI 1 of 5Regency at TroyTroy, MI 1 of 5Regency at WaterfordWaterford, MI 1 of 5Regency at Whitmore LakeWhitmore Lake, MI 1 of 5Royalton Manor, LLCSt Joseph, MI 1 of 5The Laurels Of HeathHeath, OH 1 of 5The Laurels Of Walden ParkColumbus, OH 1 of 5The Laurels of GalesburgGalesburg, MI 1 of 5The Laurels of HudsonvilleHudsonville, MI 1 of 5The Manor of NoviNovi, MI 2 of 5Laurels Of Athens, TheAthens, OH 2 of 5Laurels Of Mt Vernon TheMount Vernon, OH 2 of 5Laurels Of Steubenville TheSteubenville, OH 2 of 5Regency At Bluffs ParkAnn Arbor, MI 2 of 5Regency at CheneDetroit, MI 2 of 5The Laurels Of GahannaColumbus, OH 2 of 5The Laurels Of KetteringKettering, OH 2 of 5The Laurels Of University ParkRichmond, VA 2 of 5The Laurels Of Willow CreekMidlothian, VA 2 of 5The Laurels of ChathamPittsboro, NC 2 of 5The Laurels of ColdwaterColdwater, MI 2 of 5The Laurels of Forest GlennGarner, NC 2 of 5The Manor of Farmington HillsFarmington Hills, MI 2 of 5Willowbrook ManorFlint, MI 3 of 5Autumnwood of DeckervilleDeckerville, MI 3 of 5Boulevard Temple Care Center, LLCDetroit, MI 3 of 5Brittany ManorMidland, MI 3 of 5Hamilton Respiratory and Nursing CenterHamilton, OH 3 of 5Hartford Nursing & Rehabilitation CenterDetroit, MI

Showing 40 of 80; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
QAZI, MOHAMMADIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2016
KHAN, ANISIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2016
STOBB, DAVIDIndividualCORPORATE OFFICER; ADP OF THE SNFsince 02/01/2016
CIENA HEALTHCARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2016
MASON, BRADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/18/2019
WHITAKER, CHARLESIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
BEDFORD SENIOR LEASING, LLCOrganizationADP OF THE SNFsince 02/01/2016
CIENA MICHIGAN REAL ESTATE GROUP I, LLCOrganizationADP OF THE SNFsince 02/21/2025
MOHAMMAD QAZI 2022 CHILDREN'S TRUST UAD 5-4-2022OrganizationADP OF THE SNFsince 02/21/2025

CMS files one row per role, so the 17 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.9M
Net patient revenuemost recent cost report
-4.5%
Operating marginrevenue minus expenses
$2.2M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 0%Medicare 9%Other / private 91%

This home reported $2.2M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$355per resident / day
operating cost
$10,790per month
≈ monthly operating cost
$340per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235299. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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