The Laurels of Carson City
620 North Second Street, Carson City, MI 48811 · For profit - Corporation · 82 certified beds · (989) 584-6100 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (4/5)
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $121,908 in federal fines (most recent 2024-05-02)
- its facility-reported quality-measure score sits well above its independent inspection score
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.4% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.7% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.9% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 13.1% | 4.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.3% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.3% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.9% | 19.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 90.8% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.4% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.4% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.1% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 90.8% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.2% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.5% | 11.7% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.20 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.37 | 1.64 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 120 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 58 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.7%CMS range 55.7–70.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 7.1–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 62.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 3.1–11.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.80 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 82 beds and averages 74.8 residents a day — about 91% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.13 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.74 on weekdays — 14% thinner on weekends. RN hours go from 1.30 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
27 citations, most serious first. The 13 most serious are shown; the remaining 14 are one tap away and print in full.
- Immediate jeopardy · Kcited before2024-05-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately assess, provide treatments as ordered, and ensure physician oversite for wounds for 2 residents (Resident #276 and #64) out of 18 residents reviewed for alterations in skin integrity/pressure injuries, resulting in an immediate jeopardy when on 12/21/23, an alteration in skin integrity was identified on R276's left heel. R276 was not provided care in accordance with professional standards of practice and facility policy to treat and prevent the deterioration pressure injuries, did not have an accurate assessment of the pressure injury, and was not provided the necessary treatment for a deteriorating pressure injury resulting in the development of osteomyelitis. Additionally, upon return from a hospitalization, R276 was not provided the ordered treatments to prevent the worsening of his pressure injury and/or infection. R64 experienced the worsening/deterioration of the wound on his right heel and developed an additional wound to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-05-02 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake #MI00140932 Based on interview and record review, the facility failed to 1.) promptly identify an outbreak of acute respiratory illness and implement facility infection prevention and control policies and procedures, 2.) implement transmission-based precautions for residents with signs and symptoms of acute respiratory illness to prevent the spread of infection, 3.) ensure prompt testing for residents with signs and symptoms of acute respiratory illness, 4.) investigate the outbreak and document the surveillance of respiratory infections, and 5.) follow transmission based precautions for suspected Clostridum difficle (C-diff). This deficient practice resulted in the widespread transmission and infection of residents and staff with COVID-19, Influenza, and Respiratory Syncytial Virus. Findings: Review of the facility policy Infection Prevention Program Overview last revised 9/9/22 revealed, INFECTION PREVENTION PROGRAM-MISSION OF PROGRAM- The facility establishes a program under…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-05-02 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the pneumococcal immunization per consent and the recommendation by the Centers for Disease Control and Prevention (CDC) for 1 (Resident #287) out of 5 reviewed for immunizations, resulting in residents not receiving the pneumococcal immunization. Findings: Resident #287 (R287) Review of an admission Record revealed R287 was an [AGE] year-old female, admitted to the facility on [DATE]. Review of R287's Pneumococcal Immunization Consent revealed R287 consented/requested the pneumonia vaccine on 1/23/24. Review of R287's Nurses Notes dated 2/7/2024 revealed, (name omitted), an ER (emergency room) nurse from (hospital), called and stated that the guest was being admitted r/t (related to) RSV (Respiratory Syncytial Virus), right lobe pneumonia, CXR (chest x-ray) showing failure . Review of R287's Nursing Summary dated 2/9/24 revealed, Guest out to the hospital for 2 overnights due to community acquired pneumonia and diagnosed with RSV . During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Incident 3042858Based on interviews and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of an allegation of abuse in accordance with section 1150B of the Act for one (R18) of four residents reviewed for abuse. Findings Include:R26Review of the Minimum Data Set (MDS) dated [DATE] revealed R26 was admitted to the facility 5/22/2026 with diagnosis that included Alzheimer's disease and Dementia. The MDS Brief Interview for Mental Status (BIMS) reflected a score of 0 out of 15 which indicated the Resident was severely cognitively impaired. The MDS reflected R26 was independently ambulatory.R18Review of the MDS date reflected R18 admitted to the facility 5/5/2024 with diagnoses that included Dementia. Review of the MDS BIMS reflected a score of 4 out of 15 which indicated R18 was severely cognitively impaired. The MDS reflected R18 was non-ambulatory and wheelchair dependent.A review was conducted of the initial report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent the development of a pressure ulcer for one resident (R7) of two residents reviewed for treatment of pressure ulcers.Findings include:Review of an admission Record revealed R7 admitted to the facility on [DATE] with pertinent diagnoses which included atrial fibrillation (a heart arrhythmia characterized by an irregular and often rapid heartbeat), depression, anxiety, and type 2 diabetes mellitus.Review of a current skin risk Care Plan for R7, initiated upon admission on [DATE], revealed R7 was at risk for impaired skin integrity/pressure injury related to urinary incontinence and type 2 diabetes mellitus, with an intervention initiated to cue to reposition self as needed and provide assistance to reposition as needed.Review of R7's Skin Issues note, dated 6/13/2026, revealed R7 had no new skin issues. Further review of the Electronic Medical Record (EMR) revealed R7 had no identified active skin issues on 6/13/2026.Review of R7's Nurses Notes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain a physician order for a continuous positive airway pressure (CPAP) machine and schedule cleaning for a CPAP machine for one resident (R88) of three residents reviewed for respiratory care. Findings include:Review of an admission Record revealed R88 admitted to the facility on [DATE] with pertinent diagnoses which included hypertension, sleep apnea, and chronic obstructive pulmonary disease. In an observation and interview on 6/22/2026 at 11:34 AM, R88 was lying in bed in her room. R88 had a CPAP machine that sat on her bedside stand and the mask sat on top of the machine uncovered. R88 reported that she used the CPAP machine the last three nights. R88 reported that the CPAP mask or humidifier container had not been cleaned or covered since her admission. Review of an Order Summary dated 6/22/26 at 12:43 PM, revealed no physician order for R88's CPAP machine or for the cleanliness of the CPAP machine. In an observation and interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-24 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician reviewed monthly drug regimen review recommendations for 1 resident (R20) of 5 residents reviewed for unnecessary medications. Findings include:Review of an admission Record revealed R20 admitted to the facility on [DATE] with pertinent diagnoses which included heart failure, hypertensive heart disease, and dementia. Review of R20's drug regimen review Note to Attending Physician/Prescriber dated 5/6/2026 revealed .This resident has received cranberry for prevention of UTI (urinary tract infection). Please re-evaluate the continued use of cranberry supplement. Further review of a drug regiment review Note to Attending Physician/Prescriber dated 6/4/2026, revealed .This resident has advanced dementia with a BIMS (brief interview for mental status) of 3 (indicating severe cognitive impairment), and receives Aricept and Aspirin which may be of limited benefit in advanced dementia. There was no indication that the physician had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-15 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Complaint 2975929Based on interview and record review, the facility failed to ensure appropriate caregiver/support availability for an incapacitated resident who did not have a guardian/Power of Attorney and implement a safe discharge plan for one resident (Resident #1) out of 4 residents reviewed for discharge planning. Findings include:Resident #1 (R1)Review of the admission Record reflected R1 was admitted to the facility on [DATE] and again on 1/16/26 with diagnoses that included unspecified dementia, unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, a wedge compression fracture of the T11-T-12 vertebra, and hypertensive heart disease without heart failure. Review of an admission Minimum Data Set (MDS) assessment dated [DATE] reflected R1 had a Brief Interview for Mental Status (BIMS) score of 13/15 indicating intact cognitive function. R1 did not have any mood disturbances or indicators of psychosis. A discharge, return not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-25 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to 1) use Personal Protective Equipment (PPE) according to Transmission Based Precaution (TBP) orders for 1 resident (R61) of two residents reviewed for TBP, 2) implement the facility water management policy/procedure, and 3) dispose of soiled linens in a sanitary manner for 1 resident (R25) of 18 residents reviewed. Findings include: PPE- R61 Review of an admission Record revealed R61 admitted to the facility on [DATE] with pertinent diagnoses which included dementia and muscle weakness. Review of R61's Physician's Orders, initiated 4/23/2025, revealed an order for contact precautions related to suspected Methicillin-resistant Staphylococcus aureus (MRSA) in his heel wound. In an observation on 4/23/2025 in the hallway outside R61's room, contact precaution signage was on the outside of his door directing staff to don gloves and a gown prior to entering his room. In an observation on 4/24/2025 at 7:57 AM in the hallway outside R61's room,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-25 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dignified care for four residents (R50, R11, R4, R75) of six reviewed for dignity. Findings include: Review of the admission Record reflected R50 was admitted to the facility 1/24/25 with diagnoses that included: Debilitating Cardiorespiratory Conditions, Muscle Weakness, History of Stroke and Aphasia (difficulty in speaking). Review of the Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 10 out of 15 which indicated the Resident was moderately cognitively impaired. Section GG (Functional Abilities and Goals) reflected R50 was dependent on staff for bed mobility and all transfers. On 4/24/25 at 9:34 AM an interview was conducted with R50 in his room. R50 reported delayed call light response when he needed to get cleaned up after episodes of incontinence, R50 stated delayed care makes me feel like crap. During a second interview conducted 4/24/25 at 1:28 PM R50 reported during the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to hold blood pressure medication according to the physician's order for 1 resident (R69) of 18 residents reviewed. Findings include: Review of an admission Record revealed R69 admitted to the facility on [DATE] with pertinent diagnoses which included sepsis, congestive heart failure, and endocarditis (an infection of the heart's inner lining usually involving the heart valves). Review of R69's Physician's Orders active 4/30/2025 revealed an order to give hydralazine (a medication used to treat high blood pressure) HCI 25 milligrams by mouth twice a day, hold for systolic blood pressure (the top number in a blood pressure reading, representing the pressure in your arteries when your heart beats and pumps blood) less than 140. Review of R69's April 2025 Medication Administration Record (MAR) revealed hydralazine given with the systolic blood pressure (SBP) less than 140 at the following times by different nurses: -on 4/3/2025 at 12:00 PM with SBP of 138…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to utilize an intervention to enhance the comfort and functionality for one of three residents (Resident #25) reviewed for range of motion. Findings: Resident #25 (R25) Review of an admission Record revealed R25 was a [AGE] year-old female, last admitted to the facility on [DATE] with pertinent diagnoses of dementia and right sided weakness and paralysis following a stroke. During an observation on 04/23/25 at 11:07 AM, R25 laid in bed resting with her eyes closed. R25's right hand was contracted into a bent fist position and R25 did not have a splint on her right hand. A splint sat on the bedside table in R25's room. During an observation on 04/24/25 at 9:15 AM, R25 laid in bed and did not have a splint on her right hand. The splint sat on the bedside table in the resident's room. During an interview at the same time, R25 stated no staff had not asked her today if they could put the splint on her. During an observation on 04/24/25 at 11:54…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00145232. Based on interview and record review the facility failed to ensure adequate assessment and monitoring of a resident having chest pain and using nitroglycerin for one resident (Resident #101) of 3 residents reviewed for change of condition, resulting in incomplete information being communicated to the medical practitioner, the potential for unnoticed cardiovascular compromise, and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #101: Review of an admission Record revealed Resident #101 admitted to the facility on [DATE] with pertinent diagnoses which included congestive heart failure and hypertensive heart (complications of high blood pressure that affect the heart). Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 6/15/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 14 citations
- Potential for harm · Fcited before2024-05-02 · tag F0658 — failed to meet professional standards of care — widespreadEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation relates to intake #MI00-140932 Based on observation, interview, and record review the facility failed to 1.) administer controlled medications following a physician order and professional standards of practice, 2.) ensure medications were administered following nursing professional standards of practice, and 3.) ensure medications were administered follow the physician ordered parameters for 6 residents (R13, R25, R58, R11, R275, R225), resulting in the lack of assessment, monitoring, and documentation, medication errors, and the withholding of medications without a physician order. Findings: Resident #13 (R13) Review of an admission Record revealed R13 was an [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: pain. Review of R13's Order Summary revealed, Gabapentin Capsule 300 MG Give 1 capsule by mouth at bedtime for Pain Start Date 11/27/21. Review of R13's Controlled Substances Proof of Use form revealed R13 did not receive a scheduled dose of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-02 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that the Director of Nursing (DON) did not serve as a charge nurse in a facility with a daily average census of more than 60 residents resulting in a lack of consistent clinical services oversight and negative resident outcomes when the DON was a charge nurse for over 110 hours since January 2024. Findings: During an interview on 4/24/24 at 8:32 AM, the Director of Nursing (DON) reported that she has had to work as a charge nurse in the facility. The DON reported that because she is a salaried employee, she is supposed to keep track of the number of hours she works as a charge nurse on a form that is submitted for the Payroll Based Journal (PBJ) report. The DON said that she is getting better about accounting for the number of hours she has to work as a charge nurse. Review of Time Sheet-Exempt Staff forms from January 1, 2024-April 20, 2024, revealed the DON had worked as a charge nurse for over 111 hours. The weeks the DON worked as a charge nurse; she was not able to work Regular hours as the full-time DON.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake #MI00140932 Based on observation, interview, and record review, the facility failed to ensure call lights were within sight and reach for 1 of 3 residents (Resident #70) reviewed for call light placement. Findings: Resident #70 (R70) Review of an admission Record revealed R70 was a [AGE] year old female, admitted to the facility on [DATE], with pertinent diagnoses of acute respiratory failure with hypoxia (low oxygen levels in the blood), chronic obstructive pulmonary disease (COPD), chronic pain, retention of urine, and severe protein-calorie malnutrition. During an interview on 04/22/24 at 11:06 AM, confidential informant (CI) O reported coming into R70's room multiple times and the call light was not within reach of the resident. During an observation on 04/23/24 at 10:30 AM, R70 laid in bed and the call light was out of sight and out of reach, draped over the footboard. During an observation on 04/23/24 at 11:50 AM, R70 laid in bed resting and the call light remained draped…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain safe water temperatures, resulting in the potential for scalding residents, affecting residents using the 200 hall spa, and Room #'s 214 and 204. Findings include: On 4/22/24 at 1:53 PM, the bathroom sink hot water temperature, of room [ROOM NUMBER], was measured using a digital probe thermometer and was found to be 123 degrees F. On 4/22/24 at 1:55 PM, the bathroom sink hot water temperature, of room [ROOM NUMBER], was found to be 127 degrees F. At this time, Resident #52 stated that the water gets very hot. On 4/22/24 at 2:04 PM, the 200 hall spa room hand sink hot water was measured to be 130 degrees F. During an interview on 4/22/24 at 2:12 pm, Maintenance Director U was queried on the hot water temperatures and stated that they turned the water temperature up to 140 degrees last year and discovered some sinks were missing point-of-use mixing valves, which haven't been installed yet. According to the facility's Water Temps,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate treatments and orders were in place to prevent catheter associated urinary tract infections for 1 resident (Resident #64) out of 3 residents reviewed for catheters and urinary tract infections, resulting in the potential for complications from cross contamination and infections. Findings: Resident #64 (R64) Review of an admission Record reflected R64 admitted to the facility on [DATE] with a primary diagnosis of unspecified dementia, pressure ulcer of right heel, stage 3, Methicillin Susceptible Staphylococcus Aureus (MSSA) and obstructive and reflux uropathy. During an on 4/23/24 at 3:37 PM, LPN Q was assisted by LPN C in completing a dressing change and catheter care. LPN Q obtained three 10 milliliter pre-filled normal saline syringes, uncovered R64's lower body, leaned away from R64's catheter to avoid any splashes, separated/disconnected the drainage tubing from the catheter insertion near the urethra at the tip of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure best practice standards were followed for residents receiving supplemental oxygen, for 2 of 3 residents reviewed (Resident #67 and Resident #70). Findings: Resident #67 (R67) Review of an admission Record revealed R67 was a [AGE] year old female, last admitted to the facility on [DATE], with pertinent diagnoses of chronic obstructive pulmonary disease and obstructive sleep apnea. Review of a physician order reflected the following for R67: Oxygen 2-3 liters per minute via nasal cannula as needed for shortness of breath. During an observation on 04/22/24 at 11:41 AM R67 received supplemental oxygen via a nasal cannula at 2.5 liters/minute. There was no date on the oxygen tubing indicating when it had last been changed. During an observation on 04/24/24 at 9:46 AM R67 laid in bed with eyes closed, receiving supplemental oxygen at 2.5 liters/minute via nasal cannula. There was no date on the oxygen tubing indicating when it had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0839 — patternEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that intravenous (IV) medications were administered by licensed nurses who had demonstrated proficiency with IV medication administration through training and monitoring in accordance with State professional standards of practice. This failure, of administering intravenous medications outside their scope of practice, increased the potential for adverse complications for one resident (R35), from a sample of 18 residents, who was observed receiving IV antibiotics administered by a Licensed Practical Nurse (LPN), untrained in intravenous medication administration. Findings include: Review of a facility Charge Nurse Job Description revealed the charge nurse 2. Provides safe and accurate Medication Related interventions to residents. 23. Accepts only those nursing assignments that are commensurate with one's own education preparation, experience, knowledge and ability; obtains instruction and supervision as necessary when implementing nursing procedures or practices. Review of a policy Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain clean ventilation filters, resulting in reduced air quality and reduced air circulation, affecting resident rooms 204, 214, 326, and 327. Findings include: On 4/22/24 at 1:53 PM, the packaged terminal air conditioning unit (PTAC) filter, located in room [ROOM NUMBER], was observed to be caked with dust. On 4/22/24 at 1:55 PM, the PTAC unit, located in room [ROOM NUMBER], was observed to be caked with dust. At this time, Resident #52 stated that they haven't seen maintenance change the filter since before winter and that the air seems to come out slower. On 4/24/24 at 11:53 AM, the PTAC units, located in rooms [ROOM NUMBERS], were observed to be caked with dust. During an interview on 4/24/24 at 1:10 PM, Maintenance Director U stated that the PTAC filters are changed every six months, but they are supposed to be checked monthly and are changed as needed. According to the facility's preventative maintenance program prompt, Clean…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to operationalize policies and procedures to appropriately evaluate and assess for pain and implement pharmacological and nonpharmacological interventions for pain control for 1 of 18 sampled residents (Resident #27) reviewed for pain management, resulting in the absence of pain assessments and an increased perception of pain and unmet pain needs. Findings include: Resident #27 Review of an admission Record revealed R27 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: Stroke with right sided hemiplegia (paralysis) and right upper extremity/hand contracture. Review of a Minimum Data Set (MDS) assessment for R27, with a reference date of 3/22/24 revealed a Brief Interview for Mental Status (BIMS) score of 2, out of a total possible score of 15, which indicated R27 was severely cognitively impaired. Review of R27's MDS Pain Interview dated 3/22/24 revealed: Should Pain Assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received medications as ordered for 1 resident (Resident #64) out of 5 residents reviewed for unnecessary medications. Findings: Resident #64 (R64) Review of an admission Record reflected R64 admitted to the facility on [DATE] with a primary diagnosis of unspecified dementia, pressure ulcer of right heel, stage 3, Methicillin Susceptible Staphylococcus Aureus (MSSA) and obstructive and reflux uropathy. Review of an After Visit Summary dated 4/16/2024 reflected R64 was seen by Urologist W for Urinary retention and Bilateral hydronephrosis. Instructions from Urologist W indicated: Take antibiotic dose now (in urology office) and then 2nd dose tonight (at nursing home). The after visit summary also included contact information for the urologist's office if there were any questions or concerns. Review of the April 2024 Medication Administration Record (MAR) reflected the order Bactrim DS Oral Tablet 800-160 mg, give 1 tablet by mouth at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident who required an antibiotic was prescribed the appropriate antibiotic for 1 of 10 residents (Resident #43) reviewed for antibiotic use, resulting in inappropriate antibiotic utilization and the potential for antibiotic resistance. Findings: Resident #43 (R43) Review of an admission Record revealed R43 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: chronic kidney disease. Review of R43's Provider Note-Telehealth dated 4/13/24 revealed, Nurse reports resident did not void for 12 hours, straight catheter done, urine dark with sediments, urine dipstick positive for UTI (urinary tract infection). Augmentin (antibiotic) 500 mg TID (three times a day) for 10 days ordered. Follow up with rounding provider. Review of a Nurses Note dated 4/13/24 revealed, Resident did not void during morning shift despite IV (intravenous) fluids and intake of fluids orally. Resident attempted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00138689 Based on interview and record review, the facility failed to notify the physician and assess a resident with an elevated potassium level (critical laboratory level) for 1 Resident (R2) of 3 Residents reviewed for quality of care, resulting in the potential for medical complications and harm. Findings included: According to the Mayo Clinic, www.mayoclinic.org/symptoms/hyperkalemia/basics/definition/sym-20050776. Hyperkalemia is the medical term that describes a potassium level in your blood that's higher than normal. Potassium is a chemical that is critical to the function of nerve and muscle cells, including those in your heart. Your blood potassium level is normally 3.6 to 5.2 millimoles per liter (mmol/L). Having a blood potassium level higher than 6.0 mmol/L can be dangerous and usually requires immediate treatment. Review of R2's face sheet revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: cellulitis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-01 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00138689 Based on interview and record review the facility failed to have 1 Resident (R2) of 3 residents reviewed for physician visits, be seen by her physician every 60 days, resulting in the potential for unmet medical needs. Finding include: Review of R2's face sheet revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: cellulitis of the left upper limb on 7/24/2023, sepsis on 7/24/2023, metabolic encephalopathy on 7/24/2023, chronic diastolic (congestive) heart failure on 7/24/23, and spinal stenosis on 7/24/23. Review of R2's progress note dated 7/24/23 at 4:04 PM revealed she was readmitted to the facility from the hospital, her physician was notified, and laboratory work was ordered. Review of R2's progress note dated 7/28/23 at 12:44 PM revealed, (name of EKG company) in to complete EKG at approximately 1030. Resident continues with elevated blood pressures. Breathing becoming more labored and guest having…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record review, the facility failed to follow a safety intervention for one of three resident's (Resident #25) reviewed for falls and accidents. Findings: Resident #25 (R25) Review of an admission Record revealed R25 was a [AGE] year-old female, last admitted to the facility on [DATE] with pertinent diagnoses of dementia, morbid obesity, and right sided weakness and paralysis following a stroke. During an observation on 04/25/25 at 9:30 AM, certified nurse aide (CNA) A provided peri-care to R25. During the care, CNA A instructed R25 to roll onto her right side and then over onto her left side. Only one staff person was present to assist with bed mobility. Review of a Care Plan for R25 revealed the following safety intervention: resident is dependent on two staff assist with bed mobility. (Initiated 01/19/24)
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$121,908 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $121,908 — penalty dated 2024-05-02
- Medicare payment denial — starting 2024-06-05 for 13 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.8 | +1.2 vs chain |
| Health inspection | 3 of 5 | 2.5 | +0.5 vs chain |
| Staffing | 4 of 5 | 3.2 | +0.8 vs chain |
| Quality measures | 5 of 5 | 4.0 | +1.0 vs chain |
The other 80 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 80; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| LAUREL HEALTH CARE HOLDINGS, INC. | Organization | DIRECT OWNERSHIP INTEREST | since 02/01/2016 |
| LAUREL ACQUISITION HOLDING CORPORATION | Organization | INDIRECT OWNERSHIP INTEREST | since 02/01/2016 |
| MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 02/01/2016 |
| QAZI, MOHAMMAD | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2016 |
| KHAN, ANIS | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2016 |
| CIENA HEALTHCARE MANAGEMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2021 |
| ESTEP, BILLIEJO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2024 |
| SMITH, GARRETT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| THE LAURELS OF CARSON CITY REAL ESTATE, LLC | Organization | ADP OF THE SNF | since 02/01/2016 |
| STOBB, DAVID | Individual | ADP OF THE SNF | since 01/01/2021 |
CMS files one row per role, so the 19 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235636. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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