The Laurels Of Charlottesville
490 Hillsdale Drive, Charlottesville, VA 22901 · For profit - Corporation · 120 certified beds · (434) 951-4200 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- it has 1 actual-harm citation
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $8,824 in federal fines (most recent 2024-01-17)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.6% | 14.9% | 15.4% | typical |
| Long-stay residents who lose too much weight | 14.3% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 2.1% | 1.6% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 3.4% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.8% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.7% | 15.6% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 16.9% | 20.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 64.8% | 94.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.3% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 23.3% | 21.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 19.7% | 14.2% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.3% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 44.7% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 21.0% | 22.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 8.6% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.90 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.60 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 351 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 61.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 168 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.1%CMS range 46.1–58.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.0%CMS range 7.3–12.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 61.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 62.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 62.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 92.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 99.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.5%CMS range 6.0–11.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 105.4 residents a day — about 88% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.92 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.12 on weekdays — 17% thinner on weekends. RN hours go from 0.76 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 12 most serious are shown; the remaining 45 are one tap away and print in full.
- Actual harm · Gcited before2024-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review, and clinical record review, the facility staff failed, during transport in the facility's van, to secure safety restraints for one of four residents in the survey sample (Resident #1). Upon sudden braking during a transport, Resident #1 was thrown from the wheelchair onto the van floor, and was found with an unattached lap/shoulder safety belt. Resident #1 experienced a painful right ankle fracture and left lower leg fracture that required hospitalization, surgical treatment, and a blood transfusion (harm) as a result of the accident. The findings include: Resident #1 (R1) was admitted to the facility with diagnoses that included atrial fibrillation, cardiomyopathy, congestive heart failure, hypertension, respiratory failure, osteoarthritis, osteoporosis and hypothyroidism. The minimum data set (MDS) dated [DATE] assessed R1 as cognitively intact. R1's clinical record documented a nursing note dated 1/11/24 stating, .This guest was taken to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2022-04-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, clinical record review and complaint investigation, the facility staff failed to assess and implement interventions for prevention/care of pressure ulcers for three of twenty-nine residents in the survey sample, Resident #215, #216, and #5. Resident #215 developed a pressure ulcer initially identified at a stage 3 status. There were no skin assessments in the weeks prior to the stage 3 ulcer and no follow up assessment of the pressure injury for sixteen consecutive days. Resident #215's pressure ulcer developed necrotic tissue, foul odor/drainage resulting in hospitalization due to sepsis from the infected wound. Resident #216 was admitted with a stage 2 pressure ulcer. There was no thorough assessment or interventions implemented for treatment of the ulcer. Resident #5 clincal record failed to include an assessment or treatment orders for a wound aquired at the facility. The findings include: 1. Resident #215 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0572 — patternGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, resident and staff interviews, and facility documentation, the facility staff failed to appropriately inform residents-both orally and in writing-of their rights and all rules and regulations governing resident conduct and responsibilities during their stay, as required. Additionally, the facility did not have resident rights visibly posted for easy access by all residents.The findings included: The facility staff failed to provide residents with a review of resident rights, facility rules yearly and failed to have resident rights posted where residents can read their rights. On 7/21/25 at 2:00 p.m., a tour of the facility's nursing unit one, two and three was conducted. During the tour, it was observed that resident rights were posted on unit two, above the water fountain, at a level that was not accessible to wheelchair bound residents. Observations noted that unit one and unit three had no resident rights posted on their units. It was also observed that the resident rights were not posted in common areas or the lobby area. On 7/22/25 at 3:30 p.m., During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and facility documentation, the facility staff failed to resolve a grievance in a timely manner, failed to post the identification of the grievance officer, and failed to post the grievance procedure in the facility.The findings included: The facility did not have the grievance procedure or who the officer was posted and did not respond to a grievance timely. On 7/21/25 at 2:00 p.m., a tour of the facility's nursing unit one, unit two and unit three was conducted. There was no posting for who the grievance officer was or how to file a grievance on the nursing units or in the lobby area of the facility. On 7/22/25/at 3:00 p.m., a resident council meeting was held. During the meeting questions were asked about how to file a grievance and who the grievance officer was at the facility. There were 15 residents in attendance at the meeting, and no one knew who the grievance officer was or how to file a grievance. During the meeting Resident #114 said, I guess we could tell the nurses our concerns and they could pass it on to us.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, employee record review and clinical record review, the facility staff failed to follow abuse prevention policies for pre-employment screening for thirteen of twenty-five employee records reviewed and failed to identify abuse as defined in the abuse policy following an investigation for one of thirty-three residents in the survey sampled (Resident #43).The findings include:On 7/24/25, twenty-five employee records were reviewed for compliance with the facility's abuse prevention policies for criminal background checks and pre-employment screenings. Of the twenty-five records reviewed, twelve records had no reference checks, two nursing licenses had not been verified prior to employment and two records had no criminal background checks performed prior to or within 30 days of hire. The list of employee records with missing information identified was provided to the facility's human resource (HR) manager (other staff #7) on 7/24/25. On 7/24/25 at 10:38 a.m., the current HR manager (other staff #7) and the HR manager-in-training (other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to review and revise comprehensive care plans for four of thirty-three residents in the survey sample. Resident numbers: 1, 9, 17, and 43. The Findings Include: 1. Resident 1's (R1) care plan was not revised to reflect the residents' inability to self- position in bed. R1 was admitted to the facility with diagnoses that included bilateral above knee amputation, acute respiratory failure, peripheral vascular disease, and diabetes. The most recent minimum data set (MDS) was a significant change assessment dated [DATE] and assessed R1as being moderately conatively impaired. Section GG of the MDS indicated R1 was dependent for bed mobility indicating R1unable to self-position in bed. Observations of R1 were made throughout the survey of staff aides assisting to turn R1 in bed and being assisted by the wound care nurse (license practical nurse, LPN #2) to turn R1 to be able to complete wound care. Review of R1's Activity of Daily Living (ADL) care plan indicated supervision and partial assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observations, resident & staff interviews, clinical record review, and facility documentation review, the facility failed to follow physician's orders for seven of thirty-three residents in the survey sample, Resident #134 (R134), Resident #41 (R41), Resident #49 (R49), Resident #22 (R29), Resident #31 (R31), Resident #38 (R38), and Resident #43 (R43).The Findings Include: 1. Resident #134 (R134) did not receive Cefazolin (antibiotic) as ordered. R134 was admitted to the facility with diagnoses that included cellulitis, right toes amputation, congestive heart failure, MRSA, and diabetes. The most recent minimum data set (MDS) was a 5-day assessment dated [DATE], R134 was assessed as being conatively intact. Review of R134’s clinical record indicated an order for “Cefazolin sodium inject 2 grams IM three times a day.” The order was written on 3/12/25 to start 3/13/25. Review of R134’s medication Administration Record (MAR) indicated R134 did not get morning dose of antibiotic on 3/13/25 (6;00 a.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure residents are free from significant medication errors for one resident (Resident #22-R22) in a survey sample of thirty-three residents. The findings included: For R22, the facility staff failed to administer insulin timely on numerous occassions, which had the potential to affect the next scheduled dose and the resident's blood glucose levels, which was a significant medication error. On 7/22/25 at 8:20 a.m., during an interview with R22, the resident verbalized concern about the administration of her insulin. R22 said frequently in the morning they do not give her morning insulin until 10:30-11 a.m., and reported about a week ago the nurse had to hold the afternoon dose of insulin because she had just given the morning dose. R22 said, I think the insulin is important and you can't just put one on top of the other, you shouldn't be taking your medications at lunch time. On 7/23/25, a clinical record review was conducted. This review revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to properly label and store medications on two of three units (unit 1 and unit 2) and for one of thirty-three residents in the survey sample (Resident #31). The findings include: 1. An opened insulin pen was stored in the medication cart on unit 2 with no indication of the date opened. An unopened vial of Admelog insulin was stored in the unit 2 medication cart when the label indicated to refrigerate until opened. On 7/22/25 at 1:26 p.m., accompanied by licensed practical nurse (LPN) #7, a medication cart on unit 2 was inspected. Stored in the cart was a glargine insulin pen for a current resident. The pen had been opened/used and had no date of when the pen was opened. A vial of Admelog insulin for a current resident was also stored in this cart. The vial was sealed/unopened and had a label stating to refrigerate until opened. LPN #7 was interviewed at this time about the undated insulin and the unopened insulin stored on the cart. LPN #7 stated insulin pens were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, resident interviews and facility documentation reviews the facility staff failed to provide meals that were palatable and at appetizing temperatures for one of three units.The findings included: The test tray that was served was not palatable and was not served at appetizing temperatures. On 7/23/25 at 8:30 a.m. a test tray was conducted with the dietary manager. The test tray served was the breakfast meal on nursing unit two. The meal arrived at the unit at 8:09 a.m. and was served at 8:19 a.m. in a Styrofoam container. The eggs were bland and lukewarm, and the temperature was 130, the sausage links temperature was 121 and lukewarm, the cinnamon bun temperature was 105, lukewarm, hard on the edges and had a bland taste and the coffee was lukewarm, and the temperature was 125. On 7/23/25 at 8:45 a.m. the dietary manager was interviewed about the test tray that was conducted. The dietary manager stated the food could be warmer and the eggs were lukewarm and bland tasting. On 7/23/25 at 10:30 a.m. several interviews were conducted with residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews the facility staff failed to store, label and distribute food in a sanitary manner in the main kitchen. The findings included: The facility failed to label open items stored in the refrigerator, wear hairnets and beard guards in the kitchen, stored dirty dishes in the clean bowl holder and had a resident's personal food stored in the reach in refrigerator. On 7/21/25 at 10:40 a.m., During a tour of the main kitchen with the Dietary Manager, the following was observed: in the walk-in refrigerator, whole hot dogs were stored in a metal container covered with plastic wrap, with no label indicating the date or time when opened. Red onions were stored in plastic containers covered with plastic wrap, with no label indicating the date or time when opened. A plastic container of tuna had a use by date of 07/16/2025. In the reach-in refrigerator, a ham salad sandwich was covered with plastic wrap labeled 07/17/2025. The Dietary Manager removed the sandwich from the refrigerator and stated it was to be discarded. The sandwich was placed on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide education and offer the COVID-19 vaccines to four of five residents reviewed for immunizations (Resident #17-R17, Resident #13-R13, Resident #2-R2, and Resident #14-R14). The findings included:On 7/22/2025 at 2:21 p.m., a sample of five residents was selected for review of immunizations. Clinical record reviews were conducted. For R17, according to the clinical record, the resident was admitted on [DATE]. According to the immunization tab of the clinical record, R17's most recent dose of the COVID vaccine was given prior to admission on [DATE]. There was no indication within the clinical record that R17 had been educated regarding the immunizations and what she was eligible for, nor offered the COVID booster. For R13, who was admitted to the facility on [DATE], the resident's most recent COVID immunization was administered on 2/26/21. According to a consent form dated 10/14/24, the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · D2025-07-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interviews, the facility staff failed to uphold resident rights and knock before entering residents rooms on one of three resident care units (200 unit).The findings included: 1. On the 200 unit, the nursing staff were observed to enter residents' rooms without knocking and requesting permission to enter.On 7/22/2025 at 8:37 a.m., a certified nursing assistant (CAN #5) was observed to enter rooms 201, 203 and 206 without knocking or requesting permission to enter, before entering the residents' rooms. When questioned CNA #5 aid, Yes I should knock when I enter a resident's room. When the observations were discussed and she was asked why she had not knocked, CNA #5 said, No reason that I didn't knock, just busy I guess, I usually do knock on the doors. On 7/22/25 at 3:00 p.m., during a resident council meeting, the residents reported that some staff knock before entering and some do not. 2. The facility staff failed to knock prior to entering Resident #22's (R22) room.On 7/22/25 at 3:39 p.m., while the surveyor was conducting an interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to provide written notice for a room change prior to the move, affecting two residents, Resident #17 (R17) and Resident #38 (R38) out of a survey sample of 33 residents. The findings included: R17 had to change rooms from one unit to another unit and was not notified in writing by facility staff prior to the room change. On 7/22/25 at 8:44 a.m., an interview was conducted with R17. She had a concern about changing rooms from one unit to another unit to remain long term care (LTC) and was not notified by the staff at the facility prior to the room change. On 07/24/2025 at 8:20 a.m., an interview was conducted with the social service director. She stated that the process for a room change for a resident was they had to be notified in writing about the room change prior to changing rooms. She stated she was not employed here when R17's room change occurred but R17 is her own responsible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview and facility documentation the facility staff failed to provide a private area without staff interference for the Resident council meeting.The findings included:On 7/22/25 at 3:00 p.m., a resident council meeting was held in the dining room area. A sign was posted outside the door that it was a resident council meeting being held, dietary staff were asked to keep the kitchen doors closed and staff were asked not to enter the dining room until the resident council meeting was completed. During the meeting it was observed that three staff members entered the dining room and stood in the back of the dining room area talking with staff in the kitchen. When the staff entered, it was observed that the meeting was paused until the staff exited the room.On 7/22/25 at 3:30 p.m., an interview with Resident #82 (R82) was conducted. Identified as the resident council president, R82 said, When we hold the meetings in the dining room area for more space, staff comes in and out as they want.On 7/23/25 at 4:00 p.m., a review of facility documentation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility failed to protect the resident's right to be free from verbal abuse by staff for one resident (Resident #43- R43) in a survey sample of 33 residents. The findings included: On 7/22/2025 at 2:06 p.m., during an interview with R43, he reported that a staff member, he identified as a certified nursing assistant (CNA #7), came in one morning to get me up and she cussed me, I told her to not be cussing me, I don't cuss at y'all. She left and I rang the bell; I needed help pulling cover up. She came in and said, What the hell do you want now. I told her I was going to tell on her. R43 stated that he had talked to the administrator, and said, two or three of them talked to me about it and I talked to the police. She never took care of me again. She had done it before, one morning she was turning me over and my head hit the railing, I should have reported that but didn't. I thought she may have had a rough night and may have been tired. R43 also reported that the residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to complete an accurate minimum data set (MDS) for one of thirty-three residents in the survey sample (Resident #132)The findings include:Resident #132 (R132) was admitted to the facility with diagnoses that included cerebrovascular accident (stroke), hemiplegia, atrial fibrillation, aphasia, cognitive communication deficit, diabetes, dysphagia with gastrostomy, dementia, hypertension, and pressure ulcer. The minimum data set (MDS) dated [DATE] assessed R132 with severely impaired cognitive skills. R132's clinical record documented an admission assessment dated [DATE] listing the resident had a stage 2 pressure ulcer on the sacrum. R132's clinical record documented physician orders entered on 2/17/24 for treatment of a sacral pressure ulcer with normal saline, medi-honey and foam dressing daily. R132's treatment administration records documented daily wound care to the sacral pressure ulcer as ordered. Section M0210 of R132's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, the facility staff failed to develop a baseline care plan within 48 hours of admission for one resident (Resident #31-R31) in a survey sample of thirty-three residents.The findings included:For R31, the facility staff failed to develop a baseline care plan within 48 hours of admission that included instructions needed to provide resident-centered care. On 7/21/25, R31 was interviewed in her room. R31 reported she had come in recently from the hospital. On 7/23/25, a clinical record review was conducted of R31's electronic health records. The following was noted:R31 was admitted to the facility on [DATE]. R31's diagnosis included, but were not limited to: acute on chronic diastolic heart failure, muscle weakness, paroxysmal atrial fibrillation, chronic kidney disease- stage 3A, acute kidney failure, and osteoarthritis of knee. According to R31's care plan, each of the focus areas and interventions were dated 7/21/25, which was outside of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, clinical record review, and facility documentation review, the facility staff failed to follow professional standards of nurse practice for three residents (Resident #22-R22, Resident #35-R35, and Resident #132-R132) in a survey sample of thirty-three residents. The findings included: 1. For R22, the facility staff failed to administer medications timely, within the professional standard of one hour of scheduled time, which had the potential to affect the next scheduled dose and affect level of medication within the resident’s system at a given time. On 7/22/25 at 8:20 a.m., during an interview with R22, she verbalized concern about the administration of her insulin. R22 said frequently in the morning they do not give her morning insulin until 10:30-11 a.m., and about a week ago the nurse had to not administer the afternoon dose of insulin because she had just given the morning dose. R22 said, “I think the insulin is important and you can’t just put one on top…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, clinical record and facility documentation the facility staff failed to provide activity of daily living (ADL) assistance for three residents Resident #131 (R131), Resident #89 (R89) and Resident #35 (R35) out of a survey sample of 33 residents.The findings included: R131 was not shaved by the facility staff during his stay. R131 was no longer a resident at the facility so was unable to be interviewed. On 7/23/25 at 2:55 p.m., an interview was conducted with a certified nursing assistant, CNA#3 (CNA3). CNA3 stated that some aides were scared to shave R131. She stated she may have shaved him for an aide while he was here at the facility. CNA3 stated that she shaved him on the day of his discharge. CNA3 stated he had a lot of hair on his face and needed to be shaved. On 7/23/25 at 3:30 p.m., a clinical record review was conducted. R131's care plan was that he needed assistance with all self-care. The minimum data set (MDS) dated [DATE] coded that R131…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to administer oxygen at the physician ordered rate for one resident (Resident #35-R25) and failed to store respiratory equipment in a manner to prevent contamination for one resident (Resident #22-R22) in a survey sample of thirty-three residents. The findings included:1. For Resident #35, the facility staff failed to administer oxygen at the physician ordered rate of 2 liters.On 7/21/25 at 3:23 p.m., during an interview with R35, it was observed that an oxygen concentrator at the bedside was running, and the cannula was on the floor. When asked, R35 reported she wears the oxygen daily but was unsure at what rate/volume it was to be at. The concentrator was observed to be set just above 3 liters. On 7/22/25, a clinical record review was conducted. This review revealed that R35 had an order dated 5/28/25, that remained an active order and read, Oxygen: Oxygen at 2 liters…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interviews, clinical record review, and facility documentation review, the facility staff failed to serve meals in accordance with resident preference for one resident (Resident #22-R22) in a survey sample of thirty-three residents. The findings included:For Resident #22 (R22), the facility staff failed to provide double meat portions as requested by the resident. On 7/22/2025 at 8:28 a.m., during an interview with R22, the resident had multiple complaints of the food and reported, .On Tuesdays they give you a menu to select menu choices for the next week, but it is pointless, they always say they are out of things. They don't pay any attention to what they are doing. On 7/23/2025 at 8:27 a.m., R22 was observed in bed and was served her breakfast. The resident received a small portion of eggs, two slices of bacon, and a cinnamon roll. The resident reported that all her food was cold. According to the resident's meal ticket it read, special diets: Double Meat Portions, Double Vegetables. Handwritten on the ticket was, Egg, 2x Bacon, Cinnamon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview, clinical record review and facility documentation review the facility staff failed to provide a therapeutic diet per physician orders.The findings included:Resident #59 (R59) was not served fortified foods at the lunchtime meal.On 7/21/25 at 12:00 p.m. an observation of the lunchtime meal was made by the residents in the dining room. During the meal it was observed that R59 was served a peanut butter and jelly sandwich, piece of chocolate cake and tea to drink. R59's meal ticket was read, and she should have had fortified foods with her meal. On 7/22/25 at 12:15 p.m. a second observation of R59's lunchtime meal was conducted. R59 had a peanut butter and jelly sandwich, apple crisp and juice to drink. R59 was not served any fortified food with her meal. During the observation of the kitchen serving the lunchtime meal mashed potatoes and ice cream were available to be served as the fortified foods. On 7/22/25 at 12:25 p.m. an interview was conducted with the dietary manager, and she stated fortified foods were foods like ice cream, mashed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and clinical record review the facility failed to ensure a complete and accurate record for one of thirty-three residents, Resident #134.The findings Include:The facility did not document wound care on the Treatment Administration Record (TAR) for Resident #134 (R134).R134 was admitted to the facility with diagnoses that included cellulitis, right toes amputation, congestive heart failure, MRSA, and diabetes. The most recent minimum data set (MDS) was a 5-day assessment dated [DATE], R134 was assessed as being conatively intact.Review of R134's clinical record indicated an order dated 3/12/25 to complete wound care and dressing change to R134's root foot every day and evening shift starting on 3/13/25.Review of R134's TAR indicated on 3/16/25 day shift and 3/17/25 evening shift was not signed off to indicate the dressing change was completed. On 7/22/25 at 1:40 p.m. the unit manager (license practical nurse, LPN #1) where R134 resided while at the facility, was interviewed. LPN #1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview, clinical record review and facility documentation review the facility staff failed to implement their infection prevention and control program for one resident out of a survey sample of 33 residents.The findings included:Resident #2 (R2) was on contact isolation and the facility staff had enhance barrier precautions posted outside the door.On 7/21/25 a tour of nursing unit two was conducted. During the tour it was observed that R2 signage on the outside of his door was for enhanced barrier precautions. Review of the facility matrix R2 was on transmission based precautions. Reviewing the clinical record there was a physician order for R2 to be on contact isolation due to c-difficile (c-diff) infection. A second observation was conducted and enhanced barrier precautions signage was posted outside R2's door.On 07/23/2025 at 11:20 a.m., an interview was conducted with the infection preventionist registered nurse RN#3 (RN3). RN3 stated that R2 should not be on contact precautions that order was supposed to be discontinued. RN3 stated that R2 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide education and offer the flu and pnuemococcal vaccines to two of five residents reviewed for immunizations (Resident #17-R17 and Resident #110-R110). The findings included:On 7/22/2025 at 2:21 p.m., a sample of five residents was selected for review of immunizations. Clinical record reviews were conducted. For R17, according to the clinical record, the resident was admitted on [DATE] and was a resident of the facility during the 2024/2025 flu season. According to the immunization tab of the clinical record, R17's most recent dose of the influenza vaccine was 3/8/23. There was no indication that the facility provided R17 any education nor offered the flu vaccine. R17's chart had no evidence of a consent or declination of the flu vaccine for the 2024/2025 flu season. For R110, whose most recent readmission following hospitalization was 12/26/24. According to the immunization tab of the clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0940 — failed to train staff — isolatedDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and facility documentation review the facility staff failed to ensure that staff received required training related to the care of residents with cognitive impairments, including dementia, for two of five staff reviewed for training. The findings included:Two certified nursing assistants were not in compliance with the training requirements for caring for cognitive impaired residents. On 7/24/25 at 8:30 a.m. an interview was conducted with a registered nurse, RN#3 (RN3). RN3 was asked if she was over staff training and she stated she was. Five employee training records were requested, RN3 stated that it was yearly training required and completed on Relias and then she had some in-services as well.On 07/24/2025 at 9:36 a.m. The requested training records for staff was reviewed. Certified nurse assistant (CNA), CNA#4 (CNA4), CNA#5 (CNA5) CNA#6 (CNA6), licensed practical nurse (LPN), LPN#4 (LPN4) LPN#5 (LPN5) training records were reviewed. Two employees, CNA4 and CNA6 out of the five employee records reviewed, did not receive the required training for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-21 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview, clinical record and facility documentation the facility staff failed to follow physician's orders for tube feeding flushes for one resident, (Resident #1, R1) in a survey sample of 4 residents. The findings included: The facility staff failed to administer tube feeding flushes between medications, before the bolus feeding and after the bolus feeding with the volume of water flushes that were ordered by the physician. On 5/21/24 at 10:00 a.m. an observation of a medication and bolus tube feeding being administered to R1 was conducted. During the observation, this surveyor observed LPN#1 (LPN1) administering one liquid medication, one cup with crushed medications diluted with water, a bolus tube feeding, and water flushes. During the observation, LPN1 was not observed flushing the peg tube with 15cc's of water before and between medications and not flushing with 50cc's of water prior to the bolus feeding, but did flush with 120cc's of water after the bolus feeding was completed. On 5/21/24 at 10:30 a.m., an interview was conducted with LPN1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate clinical record for one of six residents in the survey sample (Resident #6). Resident #6's communication forms for dialysis were incomplete. The findings include: Resident #6 (R6) was admitted to the facility with diagnoses that included end stage renal disease (ESRD) with hemodialysis, anemia, thrombocytopenia, aortic valve stenosis, urinary tract infection, history of Covid-19, history of MRSA (methicillin-resistant staphylococcus aureus), dysphagia, pressure ulcers and atherosclerosis of extremity arteries with ulceration. The minimum data set (MDS) dated [DATE] assessed R6 with severely impaired cognitive skills. Resident #6's clinical record documented a physician's order dated 7/26/23 for hemodialysis twice per week on each Tuesday and Thursday. Resident #6's plan of care (revised 7/25/23) documented the resident was at risk for complications related to hemodialysis. Interventions to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-04-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, resident interview, and staff interview, the facility staff failed to follow physician's orders for catheterization for one of 29 residents in the survey sample, Resident # 5. Facility staff failed to catheterize the resident as scheduled according to physician's orders. The findings were: Resident # 5 in the survey sample was admitted with diagnoses that included traumatic spinal cord dysfunction, incomplete lesion at C8 level of spinal cord, spinal stenosis, neuromuscular dysfunction of the bladder, neurogenic bladder, hypertension, renal insufficiency, diabetes mellitus, hyperlipidemia, morbid obesity, neurogenic bowel, gastroesophageal reflux disease, and history of COVID-19. According to the most recent Minimum Data Set, a Quarterly review with an Assessment Reference Date of 4/4/2022, the resident was assessed under Section C (Cognitive Patterns) as being cognitively intact, with a Summary Score of 15 out of 15. Resident # 5 had the following physician's order, IO (In and Out) cath (catheter) q (every) 6 hours for neurogenic bladder. The order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-14 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's personnel files, facility policy and procedures, and staff interviews, the facility staff failed to implement the policy and procedure to ensure applicants for employment completed a Sworn Disclosure Statement disclosing .any criminal convictions or pending criminal charges . and also failed to ensure a criminal background check was obtained within 30 days of hire for one of 25 records reviewed. The findings include: On 04/14/2022 at 8:00 a.m., 25 employee files were reviewed. The files included the facility's administrator's personnel file that did not have a signed Sworn Disclosure Statement to disclose any criminal convictions or pending criminal charges. This identified employee file also did not contain a criminal background report from the State police office within 30 days of hire. On 04/14/2022 at 8:45 a.m., the human resources/payroll manager (OS #7) who was responsible for ensuring the employee files were complete and accurate was interviewed about the missing information. OS #7 stated, I think the information was pulled in Richmond during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-14 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility failed to document a discharge to the hospital in the clinical record for one of 29 residents, Resident #42. The Findings Include: Resident #42 was admitted to the facility with diagnoses that included: Spleen rupture, congestive heart failure, acute on chronic hypoxic respiratory failure, and muscle weakness. The most current MDS (minimum data set) was a 5 day assessment with an ARD (assessment reference date) of 2/16/22. Resident #42 was assessed with a cognitive score of 14, indicating cognitively intact. On 4/13/22 Resident #42's medical record was reviewed. The MDS list indicated Resident #42 had been discharged to the hospital on 1/31/22. Review of the progress notes documentation dated 2/1/22 and 2/2/22 read pt (patient) still in hosp (hospital). There were no other progress notes or assessment/discharge notes indicating why Resident #42 had gone to the hospital. Review of the hospital notes documented Resident #42 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-14 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, and resident interview, the facility failed to accurately complete a Minimum Data Set (MDS) for two of twenty-nine (29) residents in the survey sample, Residents # 28 and 29. The facility failed to accurately assess Section C (Cognitive Patterns), Section D (Mood), and Section E (Behavior) for both residents. The findings include: 1. Resident # 28 was admitted with diagnoses that included hypertension, viral hepatitis, hyperlipidemia, cerebrovascular accident, left side hemiplegia, malnutrition, depression, chronic pain, glaucoma, dysphagia, insomnia, and abnormal posture. A review of the most recent Minimum Data Set (MDS), a Quarterly review with an Assessment Reference Date (ARD) of 2/4/2022 found Section C (Cognitive Patterns), Section D (Mood), and Section E (Behavior) was not completed. At approximately 2:00 p.m. on 4/12/2022, Resident # 28 was interviewed. The resident was alert and oriented, and answered all questions appropriately. At 3:50 p.m. on 4/13/2022, the Social Worker (SW), who was identified as responsible for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility failed to review and revise a comprehensive care plan for two of 29 residents, Resident #64 and #92. Resident #64 did not have an ADLs (activities of daily living) care plan updated and Resident #92 did not have code status updated. The Findings Include: 1. Diagnoses for Resident #64 included: Parkinson's disease, urinary tract infection, anxiety, and muscle weakness. The most current MDS (minimum data set) was a significant change assessment with an ARD (assessment reference date) of [DATE]. Resident #64 was assessed with a cognitive score of 15 indicating cognitively intact. Under Section G, Functional Status, Resident #64 was assessed for bed mobility, transfer, eating, and toileting use at a 3-2 for all areas indicating extensive assistance with one person assist. A 5 day MDS assessment with an ARD of [DATE] was reviewed for comparison. Section G, Functional Status indicated bed mobility, transfer, and toileting as a 2-2 indicating limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to assess and initiate treatment for a wound for one of twenty-nine residents in the survey sample, Resident #216; and failed to follow physician orders for one of twenty-nine residents in the survey sample, Resident #49. Resident #216, assessed with a leg wound upon admission, had no treatment orders implemented or ongoing monitoring of the wound. Resident #49 did not have a medication dosage change as ordered by the physician. The findings include: 1. Resident #216 was admitted to the facility with diagnoses that included septic arthritis, cellulitis of left lower leg, sacral pressure ulcer, diabetes, constipation and muscle weakness. The admission nursing assessment dated [DATE] assessed Resident #216 as alert and oriented to time, place and person. Resident #216's admission assessment dated [DATE] documented, .has a pressure wound to the coccyx and a wound from cellulitis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to provide a therapeutic diet as ordered by the physician for one of twenty-nine residents in the survey sample, Resident #53. Resident #53 was not provided a double-portioned meal as ordered by the physician due to weight loss. The findings include: Resident #53 was admitted to the facility with diagnoses that included protein-calorie malnutrition, cellulitis of right leg, right foot burn, diabetes, cirrhosis of liver without ascites, dementia, COVID-19, hemiplegia from cerebrovascular accident, hypertension and gastroesophageal reflux disease. The minimum data set (MDS) assessed Resident #53 as cognitively intact. Resident #53's clinical record documented a physician's order dated 3/18/22 for consistent carbohydrate regular diet with double portions. The registered dietitian (RD) documented an evaluation on 3/25/22 listing the resident as underweight with a history of weight loss. The nutrition note documented the resident had good appetite and consumption of greater…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and clinical record review, the facility staff failed to ensure medications were available for administration to one of five residents in the medication pass, Resident #84. Calcium carbonate and Natural Balance Tears were not available for administration to Resident #84 during a medication pass. The findings include: A medication pass observation was conducted on 4/12/22 at 4:36 p.m. with licensed practical nurse (LPN) #6 administering medicines to Resident #84. During this observation, LPN #6 prepared and administered Colace 100 mg (milligrams), famotidine 20 mg and gabapentin 300 mg. LPN #6 stated she was unable to give two scheduled medicines as they were not available in the cart or the supply room. LPN #6 identified the omitted medicines as calcium carbonate 600 mg and Natural Balance Tears. Resident #84's clinical record documented a physician's order dated 3/23/22 for calcium carbonate 600 mg twice per day as a supplement and an order dated 2/2/22 for Natural Balance Tears solution 0.1-0.3% with one drop in the right eye two times per day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-14 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a medication pass and pour observation, staff interview, and clinical record review the facility staff failed to ensure a medication error rate of less than 5 percent. There were three errors out of twenty-six opportunities for an error rate of 11.54 percent. Findings include: A medication pass and pour observation was conducted 4/13/22 beginning at 8:15 a.m. with LPN (licensed practical nurse) # 2. LPN # 2 pulled the medications for administration to Resident # 36. The label for Folic Acid 1 mg (milligram) directed Place and dissolve 1 tablet buccally (in the cheek) one time a day for supplement. LPN # 2 was observed pushing the tablet from the pill card into the medicine cup with the other medications to be swallowed by Resident #36. On 4/13/22 at 8:45 a.m., the medications observed as administered to Resident # 36 were reconciled. The current physician order for the Folic Acid matched the label directions (to give bucally). On 4/13/22 at 8:50 a.m. LPN # 2 was asked about the Folic Acid administration, and advised what the order and label directed. LPN # 2 then pulled up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, the facility staff failed to ensure drugs and biologicals were labeled appropriately on one of three nursing units, Unit 2 medication room. The facility failed to appropriately label one, multi dose vial of Tuberculin on Unit 2. Findings include: On 04/13/22 at 7:30 AM, the Unit 2 medication room was observed with LPN (Licensed Practical Nurse) #1. The refrigerator had one vial of tuberculin medication in it's original box. The vial of tuberculin had been opened and accessed with approximately three quarters of the medication remaining in the vial. Neither the vial of tuberculin, nor the original box had an open date indicating when the the medication had been opened and accessed. LPN #1 stated that the vial of tuberculin should have an open date on it. The manufacturer's label on the vial documented that the medication should be discarded 30 after opening. LPN #1 stated, We don't know when that is because there's not an open date. The policy titled, Storage and Expiration Dating of Medications documented, .Once…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-14 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #46 was admitted to the facility with diagnoses that included cerebrovascular accident (stroke) with hemiplegia, hypertension, diabetes, depression and bipolar disorder. The minimum data set (MDS) dated [DATE] assessed Resident #46 as cognitively intact. On 4/12/22 at 11:45 a.m., Resident #46 was interviewed about quality of life in the facility. Resident #42 stated he was not pleased with the food. Resident #46 stated the food doesn't taste good and was most all the time served cold. Resident #42 stated he ate meals in his room and meals more times than not were lukewarm. A test tray was conducted during dinner on 4/12/22 at 6:00 p.m. The test tray evaluation determined that food items were inadequate with temperature and taste at the time of service to residents. This finding was reviewed with the administrator and director of nursing during a meeting on 4/13/22 at 4:30 p.m.Based on resident interview, staff interview, and during a test tray observation, the facility staff failed to ensure food was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-14 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview and staff interview the facility staff failed to ensure food preferences were honored for one of 29 resident's in the survey sample, Resident #71. Findings include: Resident #71's most recent MDS (minimum data set) was an admission assessment dated [DATE]. This MDS assessed the resident with a cognitive score of 15, indicating the resident was intact for daily decision making skills. The resident's diagnoses included, but were not limited to: CHF (congestive heart failure), atrial fibrillation, gastric reflux, increased lipids, arthritis, depression, and sleep apnea. The resident was assessed as independent for meal consumption with set up only. On 04/12/22 at 12:31 PM, Resident #71 was interviewed and had just finished his lunch. The resident was asked about food. Resident #71 stated that the supper meal is cold and he will often fill out the alternate menu. Resident #71 stated that they serve a lot of french fries and onion rings and stated that he likes vegetables. Resident #71…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-14 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility failed to ensure food in the main kitchen was stored prepared, distributed and served in a safe and sanitary manner. Findings include: On 04/12/22 at 10:30 AM, during the initial tour of the facility kitchen with the DM (dietary manager), the walk in refrigerator was observed. An open container of cottage cheese did not have an open date or use by date. The DM removed the cottage cheese container and disposed of it. The DM was asked if that was supposed to be dated. The DM stated, Yes. Two prepared packages of sliced cheese (approximately 12-16 slices per package) were wrapped in plastic wrap. On each package was a sticker with the prepared date of 04/07/22, but there was no use by date. The DM stated that there should be a use by date on each prepared package of cheese slices. Two partial bags of shredded cheese (one mozzarella and one cheddar), each were wrapped in plastic wrap. The bag of mozzarella had an open date of 04/08/22, but no use by date. The bag of cheddar had an open date of 04/07/22, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure an accurate clinical record for one of twenty-nine residents in the survey sample, Resident #216. Resident #216's record had conflicting documentation of her resuscitation status. The findings include: Resident #216 was admitted to the facility with diagnoses that included septic arthritis, cellulitis of left lower leg, sacral pressure ulcer, diabetes, constipation and muscle weakness. The admission assessment dated [DATE] assessed Resident #216 as alert and orient to time, place and person. Resident #216's admission assessment dated [DATE] listed the resident as a full code indicating a requirement for cardiopulmonary resuscitation in case of cardiac arrest. The record documented a physician's order dated 4/5/22 stating, Full Resuscitation. The resident's initial care plan (dated 4/5/22) documented the resident as a full code. Resident #216's clinical record also contained a Durable Do Not Resuscitate Order (DDNR) signed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-20 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to ensure the right to retain and use of personal property for one of 27 residents in the survey sample, Resident #209. Resident #209's cell phone was locked in the medication cart for over a week without the resident's permission or knowledge and without identifying the phone as the resident's property. The findings include: Resident #209 was admitted to the facility on [DATE] with diagnoses that included lower limb cellulitis, dementia with behaviors, chronic obstructive pulmonary disease, morbid obesity, high blood pressure, delusional disorder and osteoarthritis. The admission nursing assessment dated [DATE] assessed Resident #209 as alert and oriented to person only. Resident #209's clinical record documented a physician's history and physical note dated 2/10/20 stating, .She [Resident #209] said she slept well however the nurse told me that she did not sleep well last night because she was trying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-20 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, facility staff failed to develop a baseline care plan for a PICC (peripherally inserted central catheter) line, for one of 27 residents in the survey sample, Resident #318. Findings included: Resident #318 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including, but not limited to: UTI with ESBL (urinary tract infection with extended spectrum beta lactamase), PICC Line placement, and Contact Isolation. The most recent MDS (minimum data set) was an initial assessment with an ARD (assessment reference date) of 02/18/2020. Resident #318 was assessed as cognitively intact with a total cognitive score of 14 out of 15. Resident #318 was readmitted to the facility on [DATE] with a PICC line in place. This resident was receiving IV (intravenous) antibiotics for a UTI. Resident #318's CCP (comprehensive care plan) was reviewed on 02/19/2020 at approximately 1:00 p.m. No documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-20 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, facility staff failed to develop a comprehensive care plan for one of 27 residents in the survey sample, Resident #318, for care of a PICC (peripherally inserted central catheter) line. Findings included: Resident #318 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including, but not limited to: UTI with ESBL (urinary tract infection with extended spectrum beta lactamase), PICC Line placement, and Contact Isolation. The most recent MDS (minimum data set) was an initial assessment with an ARD (assessment reference date) of 02/18/2020. Resident #318 was assessed as cognitively intact with a total cognitive score of 14 out of 15. Resident #318 was readmitted to the facility on [DATE] with a PICC line in place. This resident was receiving IV (intravenous) antibiotics for a UTI. Resident #318's CCP (comprehensive care plan) was reviewed on 02/19/2020 at approximately 1:00 p.m. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-20 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and clinical record review, facility staff failed to obtain a physician order for use of Aspercreme, for one of 27 residents in the survey sample, Resident #321; and failed to coordinate with Hospice services for one of 27 residents, Resident #214. Findings include: 1. Resident #321 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including, but not limited to: Acute Cholecystitis with drain placement, Difficulty walking, Muscle weakness and Gout. The most recent MDS (minimum data set) was an initial assessment with an ARD (assessment reference date) of 12/16/2019. Resident #321 was assessed as moderately impaired in his cognitive status with a total cognitive score of 11 out of 15. Resident #321 was interviewed on 02/18/2020 at 3:05 p.m. Resident #321 was observed sitting up in a chair with a bedside table in front of him. Lying on the table was tube of Aspercreme. Resident #321 stated, I use that when my leg starts aching.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-20 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview and staff interview, the facility staff failed to ensure sufficient staffing on one of three nursing units (Unit 1) in the facility. Findings include: During the survey on 02/18/20 through 02/20/20, Unit 1 was observed and toured multiple times throughout the survey process. On 02/18/20 at approximately 11:00 AM, during the initial tour of the facility on Unit 1, Resident #21 and her daughter were interviewed. Resident #21 stated that the facility was short staffed and that the CNAs (certified nursing assistants) were doing all they could do. Resident #21stated that she was admitted in November 2019 and was getting rehab services for strengthening. The resident stated that rehab services stopped in January. Resident #21 stated that after rehab therapy ended, she was now supposed to be get restorative services. Resident #21 stated that she had not received any restorative services and that this was attributed to short staffing. Resident #21's daughter stated that she believed her mother wasn't getting restorative because they don't have enough…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, facility staff failed to procure, store and prepare food in a sanitary manner in the main kitchen. Findings included: A tour of the main kitchen was conducted on 02/18/2020 at 10:45 a.m. with the Dietary Manager (DM). A rack of 58 bowls was observed and three (3) were found with dried food debris. The hood over the cooking area was observed with dust particles on the top surface of the hood. Dust was also noted on the chains holding a hanging utensil/pot rack, as well as on top of the rack itself. The can opener was observed with black, sticky, built-up debris. Dust, food particles and debris were noted on the bottom shelves of the food prep tables. In the dry storage room a bag of pancake mix was observed opened, and not sealed or placed in a storage container. The Dietary Manager was interviewed on 02/18/2020 at 11:25 a.m. The Dietary Manager stated, The can opener should go in the dishwasher everyday, clearly it was not. It will be my expectation that everything will be wiped down everyday. I have only been here a little over a week. It…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-20 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, facility staff failed to assess one of 27 residents in the survey sample, Resident #321, for self administration of a medication, Aspercreme. Findings included: Resident #321 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including, but not limited to: Acute Cholecystitis with drain placement, Difficulty walking, Muscle weakness and Gout. The most recent MDS (minimum data set) was an initial assessment with an ARD (assessment reference date) of 12/16/2019. Resident #321 was assessed as moderately impaired in his cognitive status with a total cognitive score of 11 out of 15. Resident #321 was interviewed on 02/18/2020 at 3:05 p.m. Resident #321 was observed sitting up in a chair with a bedside table in front of him. Lying on the table was tube of Aspercreme. Resident #321 stated, I use that when my leg starts aching. I rub it on my right knee. It helps a little. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-20 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to implement their abuse prevention policies regarding reporting of an allegation of mistreatment/abuse for one of 27 residents in the survey sample. Resident #209's allegations of mistreatment/abuse/misappropriation of property reported to a therapist and a physician were not immediately reported to the administrator as required in their abuse prevention policies for abuse prevention. The findings include: Resident #209 was admitted to the facility on [DATE] with diagnoses that included lower limb cellulitis, dementia with behaviors, chronic obstructive pulmonary disease, morbid obesity, high blood pressure, delusional disorder and osteoarthritis. The admission nursing assessment dated [DATE] assessed Resident #209 as alert and oriented to person only. Resident #209's clinical record documented a physician's history and physical note dated 2/10/20 stating, .She [Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to immediately report to the administrator allegations of mistreatment and potential misappropriation of property for one of 27 residents in the survey sample. Resident #209's report of mistreatment/misappropriation of property to a therapist and a physician were not reported to the administrator. Nursing staff locked Resident #209's personal cell phone in a medication cart without consent and without any report to nursing or facility administration. The findings include: Resident #209 was admitted to the facility on [DATE] with diagnoses that included lower limb cellulitis, dementia with behaviors, chronic obstructive pulmonary disease, morbid obesity, high blood pressure, delusional disorder and osteoarthritis. The admission nursing assessment dated [DATE] assessed Resident #209 as alert and oriented to person only. Resident #209's clinical record documented a physician's history and physical note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility document review, the facility staff failed to safely store portable oxygen cylinders for one of 27 residents (Resident #214). Findings include: Resident #214 was admitted to the facility on [DATE] with diagnoses that included metastatic colon cancer, depression, and edema. The admission nursing assessment dated [DATE] assessed Resident #214 as alert and oriented to time, place and person. On 2/18/20 at 11:05 a.m., Resident #214 was observed in his room. Five small oxygen cylinders (6 cubic feet) were stored in the floor against the left wall upon entrance to the room. The cylinders were not secured in any type of rack or cart. Resident #214 was interviewed at this time about the cylinders. Resident #214 stated four of the cylinders were empty and one was full. Resident #214 stated he used the small oxygen tanks when he left the facility for outings and was able to attach the tubing and use the oxygen on his own.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to ensure a medication was properly labeled on one of three nursing units. An insulin pen was stored in the medication cart on unit one with no resident name or date opened. The findings include: On 2/19/20 at 2:00 p.m., accompanied by licensed practical nurse (LPN) #3, the medication cart on unit one was inspected. Stored in the cart was an opened and unlabeled Humalog Kwick insulin pen (100 units/milliliter). The insulin pen was not labeled with a resident name and was not marked with the date opened. The pen was stored in a plastic bag along with another insulin pen labeled for a current resident. On 2/19/20 at 2:03 p.m., LPN #3 was interviewed about the unlabeled insulin pen. LPN #3 stated the unlabeled insulin pen was not in the medication cart yesterday (2/18/20). LPN #3 stated, I don't know who put it [insulin pen] there. LPN #3 stated the insulin should have been labeled from the pharmacy with a resident name and nurses were supposed to write the date opened on the label. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-20 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, family interview, clinical record review, and staff interview, the facility staff failed to ensure one of 27 residents received restorative nursing services. Restorative services for Resident #21 was not provided per the PT (Physical Therapist) recommendations and physician's order. Findings include: Resident #21 was admitted to the facility on [DATE]. Diagnoses for Resident #21 included, but were not limited to: osteoarthritis, osteoporosis, muscle weakness, atrial fibrillation, over active bladder and difficulty walking. The resident's most current full MDS (minimum data set) was the admission assessment dated [DATE]. This MDS assessed the resident with a cognitive score of 13, indicating the resident is intact for daily decision making skills. The resident was assessed as requiring extensive assistance from one staff person for transfers, dressing, toileting and hygiene. The resident was assessed as requiring limited assistance with one staff person for ambulation. On 02/18/20 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, facility staff failed to ensure proper infection control practices for contact isolation were implemented for one of 27 residents in the survey sample, Resident #318. Findings included: Resident #318 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including, but not limited to: UTI with ESBL (urinary tract infection with extended spectrum beta lactamase), PICC (peripherally inserted central catheter) Line placement, and Contact Isolation. The most recent MDS (minimum data set) was an initial assessment with an ARD (assessment reference date) of 02/18/2020. Resident #318 was assessed as cognitively intact with a total cognitive score of 14 out of 15. The clinical record review included a physician order sheet dated February 2020 documenting, .Contact Isolation for ESBL in urine . The current comprehensive care plan documented: .has a potential for impaired social interaction or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-04-14 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to ensure waste was properly disposed of in garbage and refuse containers located outside of the main kitchen. Findings include: On 04/12/22 at approximately 10:50 AM, the facility dumpster/refuse area, located outside of the main kitchen was observed with the DM (dietary manager). The DM stated that these were the only two dumpsters for the facility. On the ground in front of the dumpsters were two used latex type gloves, a plastic fork, scattered pieces of plastic wrap and pieces of scattered cardboard lying on the ground around the dumpsters. The DM stated that the dumpster area is supposed to be kept clean of debris. The DM was asked for a policy for the dumpster/refuse area. On 04/12/22 at approximately 12:30 p.m., the corporate nurse stated that they did not have a policy regarding the dumpster/refuse area. On 04/13/22 at 5:00 PM, the DON (director of nursing), the administrator and corporate nurse were made aware in a meeting with the survey team. No further information was presented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,824 in federal fines across 1 penalty.
- $8,824 — penalty dated 2024-01-17
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CIENA HEALTHCARE/LAUREL HEALTH CARE — 81 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.8 | +0.2 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 3 of 5 | 3.2 | -0.2 vs chain |
| Quality measures | 5 of 5 | 4.0 | +1.0 vs chain |
The other 80 homes this chain runs (chain average 2.8★, per CMS)
Showing 40 of 80; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| KHAN, ANIS | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2016 |
| QAZI, MOHAMMAD | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 02/01/2016 |
| LAUREL HEALTH CARE COMPANY | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2016 |
| BROMLEY, JOHNNA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/10/2022 |
| CHESLER, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| SELECT REHABILITATION, LLC | Organization | ADP OF THE SNF | since 07/01/2024 |
| STOBB, DAVID | Individual | ADP OF THE SNF | since 02/01/2016 |
CMS files one row per role, so the 13 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $769K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495377. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.