Medilodge of Frankenmuth
500 West Genesee, Frankenmuth, MI 48734 · For profit - Partnership · 105 certified beds · (989) 652-6101 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.2% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.3% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.5% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.3% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 2.8% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 25.3% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 82.3% | 95.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.8% | 5.1% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 27.9% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.8% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.5% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 38.9% | 79.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 22.3% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.3% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.87 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.48 | 1.64 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 105 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 37.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.7%CMS range 45.3–64.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.4%CMS range 6.2–13.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 37.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 48.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 4.2–10.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.86 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 105 beds and averages 84.1 residents a day — about 80% occupied, or roughly 21 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.87 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 4.17 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 0.77 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 11 most serious are shown; the remaining 38 are one tap away and print in full.
- Actual harm · Gcited before2024-05-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to abide by one resident's (Resident #3) assessed level of assistance during incontinence care, resulting in Resident #3 rolling off of her bed and onto the floor during care and sustaining a preventable femur fracture that required surgical intervention. This citation was cited at Past Non-Compliance with a Compliance Date of 11/06/2023. Findings Include: Resident #3: On 4/29/2024 at 12:15 PM, an interview was conducted with Resident #3 regarding her stay at the facility. She reported while she recently has shown improvements, she had a fall in October 2023 when she rolled out of bed during a brief change and broke her leg. Resident #3 reported she required surgical intervention and screws in her leg from the ordeal. Resident #3 stated she is a two-person assist and the Certified Nursing Assistant (CNA) placed her on the bedpan and attempted to change out her brief alone. Resident #3 alerted the CNA she needed to use the bedpan and the CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents who consume food from the kitchen. Findings include: On 05/04/2026 at 8:54am during the initial kitchen tour, observed yogurt with a best by date of April 22nd, 2026, in the walk-in cooler. On 05/04/2026 at 9:00am, milk with a use by date of 5/3/26 was observed in the three-door fridge. During this observation, when asked how long milk is kept for, Certified Dietary Manager (CDM) R stated it's good for seven days once opened. According to the 2022 Food Code, 3-501.18 Ready-to-Eat, Time/Temperature Control for Safety Food, Disposition, Time/temperature control for safety refrigerated foods must be consumed, sold or discarded by the expiration date.On 05/04/2026 at 9:08am, the coffee machine was observed visibly soiled on the siding of the machine near the nozzles and mineralization build up was observed inside the nozzles. On 05/04/2026 at 9:12am, the mixer was observed visibly soiled on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-06 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility 1) Failed to 1) follow enhanced barrier precautions (EBP) for residents identified with qualifying medical needs, for one resident #6 (R6) of one resident; 2) Ensure that respiratory treatment and suctioning equipment were properly stored and maintained, for one (R6) of one residents; 3) Ensure that infection control rounding data collection and surveillance was performed for all residents residing in the facility; and 4) Ensure that appropriate glucometer disinfection was followed for one of three residents reviewed (Resident #29) for infection prevention. Findings include: Observation and interview on 05/04/2026 at 10:36 AM surveyor knocked and walked into nurses providing high contact direct care to resident #8. Observed Resident #8 to be lying on his back with his brief down with foley catheter care with was cloth, abdominal peg tube site dressing being placed, and loose gray liquid stool noted on brief. The Unit manager Registered Nurse (RN)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-06 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain cleanliness and ensure that appropriate backflow prevention was installed at plumbing fixtures, resulting in the potential for the spread of pathogens and contamination to the water supply, affecting all residents. Findings include:On 05/04/2026 at 2:12pm the hand sink near the washers in the laundry room was observed without a sewer line. The wastewater was observed going directly into a trash bin below sink. The trash bin below the hand sink was approximately half full of wastewater. During this observation, when asked how long the sink has been broken, Housekeeping Manager U stated for about two months, and that they empty the trash can into the mop bucket sink. On 05/04/2026 at 2:18pm observed a utility sink without an atmospheric vacuum breaker (AVB), with an attached hose and a chemical feeder downstream, in the housekeeping closet on the east hall. On 05/04/2026 at 2:21pm observed a chemical feed downstream of an AVB on the utility sink in the housekeeping closet on main hall. On 05/04/2026 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-06 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents were treated in a respectful and dignified manner to ensure timely assistance with care, that call lights were in reach, privacy and a homelike environment for a Confidential Group of Residents and Residents #6, #17, #67, and #83 from a sample of 41 residents reviewed. Findings Include: Confidential Group of Residents On 5/05/2026 at 11:01 AM, during an interview with a Confidential Group of Residents they verbalized their frustration with staff entering their rooms to answer call lights and then the staff say they will be back, shut off the call lights and leave and don't come back. The Confidential residents said, Why don't they take care of our needs while they are there; sometimes they will not be back at all if you complain about it. During the interview on 5/5/2026 at 11:12 AM, the Confidential Group of Residents said, Sometimes the (meal) trays are late. The food is cold, including grilled cheese. One…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-06 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that HS (evening/nighttime) snacks were provided on a regular basis for a Confidential Group of Residents, resulting in residents verbalizing feelings of anger, and frustration. Findings Include: On 5/05/2026 at 11:01 AM, during a meeting with a Confidential Group of Residents, they said they were upset about the process for receiving a snack in the evening at bedtime. They said you had to fill out a blue form, that came on their meal tray, but you had to have the form returned to the kitchen by 2:00 PM or you didn't get a snack. The residents said they did not like this process, because you could change your mind about what you wanted or they might not have what you chose if someone else took it, also some of the resident's could not ask for or fill out the form. Some of the residents said they did not receive a snack. They said if you didn't fill out the form, you did not receive one. Some of the residents said they were upset that they observed staff taking snacks for themselves and then they didn't receive one.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-06 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow the antibiotic stewardship program and standards of practice for 4 residents (#4, #18, #40, #59) of 4 residents reviewed, for antibiotic usage, resulting in four residents receiving antibiotics without appropriate clinical rationale. Findings include: Record review of the facility 'Antibiotic Stewardship Program' policy dated 12/13/2023 revealed the purpose of the program was to optimize the treatment of infections while reducing the adverse events associated with antibiotic use . Laboratory testing shall be in accordance with current standards of practice . The facility uses the McGreer criteria to define infections .Whenever possible, narrow-spectrum antibiotics that are appropriate for the condition being treated shall be utilized. Antibiotic orders obtained upon admission, whether new admission or readmission, to the facility shall be reviewed for appropriateness. Monitor response to antibiotics, and laboratory results when available, to determine if the antibiotic is still indicated or adjustments should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility to follow standards of practice during medication administration for three of three residents reviewed (Resident #3, Resident #28, Resident #43) along with a confidential group of residents, resulting in resident complaints of not getting their medications correctly. Findings include: On 5/05/2026, at 8:29 AM, Nurse K was standing at the medication cart outside room five. There were two medication cups filled with medications. Nurse K picked up both medication cups; 1 in their left hand and the other in their right hand. Nurse K entered room five and handed the cup from their right hand of medications to Resident #28 (Bed 1). As Resident #28 took the medications one fell and Nurse K picked up the pill and placed it into the used medication cup. Nurse K then walked to Resident #43 (bed 2) who was struggling to get their oxygen tubing adjusted into their nose. Nurse placed Bed 2's full medication cup into the used medication cup from Bed 1 (that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number 2992230. Based on observation, interview and record review, the facility failed to provide timely assistance with activities of daily living (ADL) including grooming and shaving for 2 residents (#9 and #12), of 2 residents reviewed for ADLs. Findings Include: Resident #9: Observation and interview on 05/04/2026 at 9:42 AM of Resident #9 was observed outside in the courtyard noted with chin whiskers of gray and black in color visible. Resident #9 stated that staff only shave her on shower days and would like it more often. Observation on 05/05/2026 at 11:52 AM of Resident #9 with whiskers today. seated in dining room. Observation on 05/05/2026 at 12:59 PM of Resident #9 and a visitor to go into the courtyard to sit in the sun outside. Resident chin Whiskers were visible again. Observation on 05/06/2026 at 9:57 AM of Resident #9 was observed up in wheelchair in the hallway with chin whiskers visible. Resident #12: A review of the medical record indicated Resident #12 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to date dressings and give consistent dressing changes for 2 residents (Resident #1, Resident #17) of 3 residents reviewed for wound care, resulting in prolonged healing. Findings include: Resident #1: In an interview on 05/04/2026 at 9:28 AM with Resident #1 was lying in bed with a sheet covering him. Resident #1 was not sure if he came with the coccyx wounds or got them at facility, he believes at hospital. Observed air mattress in place. The resident stated that the treatments/dressings are not always done every day, and he does not know why, the wounds seem to be getting bigger to him. He declined to have surveyor look at his wounds. Surveyor will request wound care nurse dressing change. Record review of Resident #1's medical record revealed he is his own responsible party, Brief Interview of Mental status (BIM's) score of 13 out of 15, some cognitive impairment, will check the MAR TAR records for consistency of dressing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-06 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that an Enteral nutrition (tube feeding/nutrition through a feeding tube into the stomach or intestines) formula was administered as ordered for one resident (Resident #3) and the enteral feeding equipment was properly maintained for one resident (Resident #4) of 4 residents reviewed for enteral nutrition/feeding tubes. Findings Include: Tube Feeding: A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #3 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Amyotrophic Lateral Sclerosis/ALS, dysphagia (difficulty swallowing), need for a feeding tube, COPD, diabetes, sleep apnea, heart disease, GERD and PTSD. The MDS assessment dated [DATE] revealed the resident had full cognitive abilities with a Brief Interview for Mental Status/BIMS score of 15/15 and the resident needed some assistance with all care. On 5/04/2026 at 9:24 AM, Resident #3 was observed lying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 38 citations
- Potential for harm · Dcited before2026-05-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure sanitary storage of respiratory equipment for 1 resident (Resident #3) of 3 residents reviewed for respiratory care. Findings Include:Resident #3: A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #3 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Amyotrophic Lateral Sclerosis/ALS, dysphagia (difficulty swallowing), need for a feeding tube, COPD, diabetes, sleep apnea, heart disease, GERD and PTSD. The MDS assessment dated [DATE] revealed the resident had full cognitive abilities with a Brief Interview for Mental Status/BIMS score of 15/15 and the resident needed some assistance with all care. On 5/04/2026 at 9:39 AM, Resident #3 was observed lying in his bed, awake and talkative. He had a variety of oxygen equipment at the bedside including: an AVAPS (Average volume-Assured Pressure Support) machine providing oxygen used to assist in airway…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-06 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2993831.Based on observation, interview, and record review, the facility failed to ensure that nursing staff were reviewed for competency prior to caring for residents, for one of five staff reviewed for staffing education and competency.Findings include: On 05/05/2026 at 11:41Am, an e-mail request was sent requesting performance evaluations, competencies, education, license and certificates for 5 selected staff that included Nurse J. On 05/05/2026 at 10:45 AM, An observation of Nurse J was made independently working on the dementia unit and requested her assistance with resident identification in the dining/activities room. When asked Nurse J she said she had been a nurse about 1 year and was newer to the facility. On 05/05/2026 at 1:20PM, During an interview with Human Resources (HR) J she was asked to provide education, competencies, certificates and licensure requested for the 5 selected staff that included Nurse J. On 05/06/2026 a record review of Nurse J revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-06 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that the daily staff posting was accurate for all staff that provided care for all residents at the facility.Findings include: A record review of the facility daily staff postings revealed that it displayed CNA's, LPN/LVN and Med tech and No RN hours. It was requested for the last 2 weeks (April 21st through May 6th) be uploaded to the (computer document storage program).On 05/05/2026 at 1:20PM, during an interview with scheduler H was asked about the daily staffing posted that displayed CNA's, LPN/LVN and Med tech and No RN hours. She said she was new and that it was completed by HR. During the interview HR I entered the room and was asked about the posting and RN coverage, she said it was pulled from the (scheduling system) and maybe it was not pulling that information, She agreed that the format they posted did not show RN hours and that it was inaccurate.05/05/2026 at 3:20PM, requested copy of the posted staffing and that it be placed into (computer document storage program), 2nd request. Received paper copy of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-06 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review, the facility failed to follow standards of practice for insulin administration and needle safety for one resident (Resident #29) of three residents reviewed for insulin administration, resulting in the likelihood of decreased dosage administered and infection. Findings include. On 5/06/2026, at 11:49 AM, Nurse L gathered Resident #29's insulin pen for administration. Nurse L pulled out a needle and attached it to the insulin pen without cleaning the insulin pen with an alcohol swab. Once Nurse L applied the needle to the pen, they turned the administration dial to 8 units and entered Resident #29's room. Nurse L administered the insulin pen without priming the needle with the required 2 units. On 5/06/2026, at 12:32 PM, the Director of Nursing (DON) was alerted that Nurse L did not clean the insulin pen with an alcohol swab prior to the needle attachment nor prime the required 2 units prior to administration.
- Potential for harm · Dcited before2026-05-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to 1) Ensure that corrective action was taken when out-of-range temperatures were identified on medication refrigerator temperature logs for one of one medication refrigerator and 2) Discard discontinued or expired topical medications for two of two treatment carts reviewed for medication storage, creating the potential for compromised integrity of temperature-sensitive and topical medications. Findings include: Medication Storage and Labeling: Observed on [DATE] at 8:52 AM with Registered Nurse (RN) [NAME] unit manager of the west resident care unit treatment cart revealed multiple-dose opened ointments and creams used for wound/skin care. Observation noted resident prescription treatments included: Resident #7 -Clotrimazole-Betamethasone .05% external cream. There was no date on the box ad when observed there was no date on the opened tube of medication. Record review of Resident #7's physician order recap noted that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-06 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2726226. Based on observation, interview and record review the facility failed to implement individualized interventions to address the dementia care needs of one resident (Resident #606) of six residents reviewed for dementia. Findings Include:Resident #606:On 4/6/2026 at 11:00 AM, a tour was completed of the locked memory care unit. We entered through the common room area where residents were observed at tables with two facility staff members. Once in the hallway there was no nursing staff observed. Upon entering room [ROOM NUMBER], a gentleman was observed sleeping in bed b and Supervisor A stated that was not Resident #603 but Resident #606. He stated he resides next door as their rooms connect via the bathroom and it's possible, he entered through the bathroom. Supervisor A left the room to locate a staff member to assist in redirecting Resident #606 back to his room. He returned a few moments later with a staff members observed earlier in the common area and as she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-03 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to ensure dignity and privacy for five residents (#9, #24, #27, #35, #37) of 18 residents reviewed for dignity and privacy, resulting in feelings of being dismissed, forgotten and embarrassment. Findings include: Dining: On 4/02/25, at 12:05 PM, an observation of main dining room lunch meal service was conducted. There were two residents sitting at a table together. At 12:10 PM, there was a tray offered to the one resident from the east hall tray cart. Resident #9 was sitting at the table and was overheard saying where's my food. In response, CNA K was overheard stating to Resident #9, one moment (Resident #9). At another table, a resident was served their lunch meal at 12:11 PM. Resident #37 was sitting across and was not served their meal. On 4/02/25, at 12:21 PM, Resident #9 and Resident #37 still had not been served their meals while the two residents sitting at their tables finished their meals and was assisted out of the dining room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-03 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed complete assessments to determine the need for bed rails, monitor residents' continued use of bed rails, obtain physicians' orders, and implement care plans for 4 residents (#8, #14, #19, #43) and obtain consent prior to use for Resident #14, for 4 of 5 residents reviewed for entrapment. Findings include: Resident #8: Observation on 4/1/2025 between 9:00 AM and 10:00 AM during the initial screening process of Resident #8 was observed with silver metal bilateral half siderails in use. Resident #8 appeared confused and was not responding to questions related to the use of the siderails. Record review of resident #8' minimum Data Set (MDS) dated [DATE] revealed an elderly male with cognitive skills for daily decision making as severely impaired never/rarely make decisions. Medical diagnosis included: Dementia, cardiovascular accident (CVA), aphasia, hypertension, renal insufficiency, diabetes, seizure disorder and anxiety. Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-03 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medication labeling, storage and discard of medications in 4 of 4 medication carts reviewed, resulting in a lack of dating of multi-dose medications with specified time frames for use after opening. Findings include: Observation and interview on [DATE] at 08:01 AM on the [NAME] unit medication cart with Licensed Practical Nurse (LPN) P revealed that: Unsampled female resident had Trelegy Ellipta 100mcg/62.5mcg/25 mcg multi-dose medication, opened/used and not dated with either open date or expirations date once opened. Resident #67- Ipratropium Bromide Inhalation 0.02%, ampules located within the box not in the foil packet. Resident #52- Ipratropium Bromide and Albuterol Sulfate 0.5mg & 3mg/3ml. 3 ampules located in box and not in foil packets. LPN P stated that the ampules are to be in the foil packets not loose. [NAME] with green lettering open and expiration date stickers on some medications were noted by the surveyor.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to 1) Maintain food preparation and kitchen equipment in a sanitary and good working condition and 2) Maintain a correct thawing procedure for hamburger. Findings Include: Review of the Public Health Service 2009 Food Code, adopted by the Michigan Food Law, effective October 1, 2012, Chapter 4-501.14 directs that equipment cleaning frequency is to be throughout the day at frequency necessary to prevent recontamination of equipment and utensils. Review of the facility Food Receiving and Storage policy dated 1/1/2022, revealed food items open and partly used need opened on and use by dates. On 4/1/25 at 8:00 a.m., a kitchen walk through was done accompanied by [NAME] C. The following concerns were identified during the walk through: -At 7:55 a.m., observation of the large can opener sitting on the food prep table was noted sitting on the food cart to have dried on food on the blade and around the blade was found to also have dried food on it. -At 8:00 a.m., observed the small toaster with an excessive amount of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-03 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that fans were clean for Resident #41 and Resident #54 and oxygen tubing was stored appropriately for Resident #42. Findings Include: Resident #41: Review of the Face Sheet, MDS dated [DATE], nurses and social service notes dated 1/25 through 4/1/25 through, and care plans revealed Resident #41 was [AGE] years old, alert, admitted to the facility on [DATE], and required assistance with ADL's. The resident's diagnosis included, history of Guillain-Barre Syndrome, anemia, pulmonary embolism, diarrhea, encephalopathy, muscle weakness, depression, and anxiety. Observation done on 4/1/25 at approximately 9:45 a.m., revealed Resident #41's black fan on high blowing directly on him with an extensive amount of dust blowing on the front and back cover. During a second observation made of the Resident #41's done on 4/2/25 at 12:09 p.m., he was sitting on his bed and his fan was observed blowing on high directly toward the him. It had not been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to update and/or revise individualized, person-centered care plans to reflect changing care needs for 6 residents (#8, #14, #19, #28, #47, and #60) of 24 residents reviewed for care plans. Findings Include, Resident #28: Accidents On 4/01/2025 at 9:41 AM, Resident #28 was observed in the day room, sitting in a chair. The resident was awake and talkative, but confused. A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #28 was admitted to the facility on [DATE] with diagnoses: Dementia, history of a stroke, hypertension, chronic pain, peripheral vascular disease, atrial fibrillation, weakness and unsteadiness on feet. The MDS assessments dated 11/27/2024 and 2/25/2025 revealed the resident had severe cognitive loss with a Brief Interview for Mental Status/BIMS score of 3/15 and needed assistance with all care including toileting. A record review of the Incident and Accident Reports for Resident #28…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure accurate weights were obtained for 2 residents (#35 and #47) of 6 residents monitored for food or nutrition, resulting in Resident #35 and Resident #47 having inaccurate weights documented in the medical record. Findings Include: Resident #35: Nutrition A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #35 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Dementia, anxiety, history of intestinal cancer, and heart disease. The MDS assessment dated [DATE] revealed the resident had severe cognitive loss with a Brief Interview for Mental Status/BIMS score of 3/15 and the resident needed some assist with all care. On 4/01/2025 at 11:40 AM, during a review of the weights for Resident #35 in the electronic medical record Weights/Vitals tab, it indicated the resident had a 16 lb. weight gain in one day. The resident weighed 162.0 lbs on 3/31/2025 and 178.4 lbs. on 4/1/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure clean and dry storage of respiratory equipment for three residents (#25, #44, #54) of three residents reviewed for respiratory needs, resulting in unsanitary storage of respiratory equipment. Findings include: Resident #25: On 4/01/25, at 11:11 AM, Resident #25 was in their bed in their room. Their nebulizer mask was face down on their nightstand uncovered and without a barrier. Resident #25 was asked if they use their nebulizer and Resident #25 stated, yes. On 4/01/25, at 1:30 PM, a record review of Resident #25's electronic medical record revealed and admission on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disease (COPD) and muscle weakness. A review of the self-care performance deficit care plan revealed Interventions . BED MOBILITY: 1 person assist . TRANSFERS : 1 person assist . On 4/02/25, at 9:35 AM, Infection Control (IC) Nurse A was asked how nebulizer masks should be stored when not in use and IC…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to adequately monitor antibiotic use and update the antibiotic line listing for one resident (#2) of 17 sampled residents. Findings include: Record review of the facility provided CMS-802 MDS Resident Matrix dated 4/1/2025 at 9:36 AM revealed Resident #2 to have antibiotic medication and an indwelling catheter. Resident #2: Record review on 04/01/25 at 11:56 AM of Resident #2's March 2025 Medication Administration Record noted Gentamycin sulfate 10mg/ml, 27 milligrams miscellaneous every evening shift every Monday, Thursday, Saturday. Administer while in the shower on Monday and Thursdays. Mix with 50ml normal saline. Irrigate the bladder with 50ml through the suprapubic catheter and clamp for 30 minutes dated 2/8/2025. In an interview on 4/01/25 at 01:35 PM at Licensed Practical Nurse M stated that Resident #2 had Gentamycin solution flushed into the catheter, ordered 3 x week but resident only lets us do it 2 times a week during his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) Ensure consent for antipsychotic medications prior to administration for 1 resident (Resident #14) and 2) Ensure supporting documentation for use of Ativan for 1 resident (Resident #9) of 3 residents reviewed for antipsychotic medications (including anxiety medications), resulting in antipsychotic medications without appropriate consent and the use of Ativan daily at HS (night time). Findings include: Record review of the facility provided CMS-802 MDS Resident Matrix dated 4/1/2025 at 9:36 AM revealed Resident #14 to have AP (Antipsychotic) and (AA) Antianxiety medications. Resident #14: Record review of resident #14's March 2025 Medication Administration Record noted Quetiapine fumarate (Seroquel) antipsychotic medication 25mg give one tablet by mouth at bedtime related to anxiety disorder, unspecified. Start date 3/13/2025. Record review on 04/01/25 at 11:08 AM of Resident #14's electronic medical record revealed that there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure an adequate amount and choice of evening snacks for a Confidential Group of residents reviewed, resulting in not getting snacks, enough snacks, feeling left out for a choice of snacks and an overall feeling of frustration. Findings include: On 4/2/25, at 2:15 PM, a confidential group of residents complained the facility doesn't restock the snack carts and the snack items are always the same. The following complaints were voiced: they don't pass snacks at night they took away the snack cart they only give us peanut butter and jellies, and that's if there are any left sometimes we get apples and oranges, but not often it would be nice if we could grapes we want more fruit choices there is a difference between center snack cart and west snack cart meat sandwiches are few and far between we don't get the refrigerator things we don't get certain snacks unless we get them before the kitchen closes we want egg salad, tuna and more meat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00147776 Based on interview and record review the facility failed to provide activities of daily living (ADL) care for one dependent resident (R2) of four residents reviewed for ADL care, resulting in poor skin conditions and lack of assistance with bed mobility and peri-care. Findings include: Resident #2: R2 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include spinal stenosis, history of falling, diarrhea and chronic obstructive pulmonary disease. R2 has a brief interview for mental status (BIMS) score of 15, indicating that they are cognitively intact. On 01/21/25 at 11:53am, R2 was observed sitting in the dining room getting ready to eat lunch. R2 was approached by this surveyor and an interview was conducted. R2 was asked if they had any issues or concerns with the care they were receiving in the facility. R2 stated that when he first admitted to the facility, he had some issues with the staff providing care after he had episodes of fecal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #MI00147776 and #MI00149234. Based on interview and record review the facility failed to ensure that physician ordered medications were available for one resident (R1) and administered timely for one resident after admission (R2) of four residents reviewed for medication availability and timely medication administration, resulting in medications not being available and one resident not receiving their physician ordered medications timely. Findings include: Resident #1: R1 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include pathological fracture of the right femur, rib fracture, malignant neoplasm of the prostate and malignant neoplasm of the bones. R1 has a brief interview for mental status (BIMS) score of 15 indicating they are cognitively intact. On 01/21/25 at 9:30am, an interview was conducted with the complainant E. Complainant E stated that upon admission they were told that the pain medications were unavailable and that this went on for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-07 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00146717 and MI00147164. Based on observation, interview and record review, the facility failed to maintain a clean, safe and homelike environment on the Central Unit with an exit door latched shut, foul odors, windows not secure, disrepair of furniture, and on the East Wing Unit call lights were not in reach, for two of three Units/Wings reviewed for environmental concerns, resulting in a marked exit door not functional in case of an emergency, lack of resident, staff, and visitor safety and the potential for embarrassment, dissatisfaction with living conditions, frustration, and needs not being met. Findings include: On 9/19/24 at 10:19 AM, an observation was made in room [ROOM NUMBER]. The Resident in bed A was lying in bed, awake. The Resident indicated he wanted to get out of bed. When asked if he had a call light, the Resident reported he did not know where it was. An observation was made of the call light around the bed rail positioned at the junction of the bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00146717. Based on observation, interview and record review, the facility failed to ensure that residents' rights/dignity were maintained when concerns/grievances were not addressed and call lights were not answered timely for four residents (Resident #2, Resident #3, Resident #6 and Resident #9), of five residents reviewed for call light response and grievances, resulting in incontinence, feelings of frustration and anger, and needs not met timely. Findings include: Resident #2: A review of Resident #2's medical record revealed an admission into the facility on 6/21/24 with diagnoses that included sprain of ligament of left ankle, obesity, diabetes, lymphedema, muscle weakness, difficulty in walking and shortness of breath. A review of the Minimum Data Set (MDS) assessment revealed the Resident had a Brief Interview of Mental Status (BIMS) score of 15/15 that indicated intact cognition, and the Resident needed partial/moderate assistance with oral hygiene, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
This Citation pertains to Intake Numbers MI00146717, MI00147164, MI00147177 and MI00147178. Past Non-Compliance (PNC) was presented by the facility during investigation of the allegations and was accepted by the survey team upon exit from the facility for this citation. Following discussion with the State Manager, Past Non-Compliance was accepted. The Compliance Date was 09/26/2024. Based on observation, interview and record review, the facility 1) Failed to ensure that one resident (Resident #11) was assessed and monitored after a fall with a head injury and who was returned back to the facility after hospital evaluation, 2) Failed to ensure that an incident report was completed for one resident (Resident #12), who sustained an injury of unknown origin and failed to treat the occurrence as a fall, and 3) Failed to report an injury of unknown origin for two residents (Residents #11 and Resident #12) of 6 residents reviewed for falls and injuries of unknown origin, resulting in the potential for signs and symptoms of a head injury to go undetected and left untreated for Resident #12,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility 1) Failed to ensure that Resident #5 had an adequate supply of oxygen while up and using the portable oxygen, 2) Failed to ensure the proper storage of nebulizer treatment equipment, and 3) Failed to replace oxygen tubing, nasal cannula, nebulizer apparatus for three residents, (Resident #2, Resident #5 and Resident #8), of 3 residents reviewed for respiratory care, resulting in potential for exacerbation of respiratory conditions, lack of oxygen, respiratory infections and diminished health and well-being. Findings include: Resident #2: A review of Resident #2's medical record revealed an admission into the facility on 6/21/24 with diagnoses that included sprain of ligament of left ankle, obesity, diabetes, lymphedema, muscle weakness, difficulty in walking and shortness of breath. A review of the Minimum Data Set (MDS) assessment revealed the Resident had a Brief Interview of Mental Status (BIMS) score of 15/15 that indicated intact cognition, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
This Citation pertains to Intake Number MI00146646. Based on observation, interview and record review, the facility failed to properly store medication and needles/sharps on the East Wing Unit, of three units reviewed for safe environment, resulting in the potential for medication ingestion, diversion of medication and needles, and injury. Findings Include: On 9/19/24 at 10:06 AM, an observation was made of the nurses' station. There were no staff in the area. Residents were in the vicinity and nearby in the common area. The Nurses' Station had a counter that was accessible from the hall and wheelchair accessible in height. An observation was made of a bag of multiple antibiotic IV (intravenous) medication on the counter of the Nurses' Station. There was a tube of Derma fungal cream (an antifungal cream for skin treatment of a fungal infection), Assure glucometer control solution used to calibrate glucose monitor, vial of Ertapenem 1 gram vial (antibiotic medication) and Assure ID Pen needles. The needles were in an open box on the counter. While waiting for staff to return to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow policies and procedures for medication labeling and medication storage in 2 of 2 medication carts involving 14 residents (#3, #4, #6, #9, #13, #14, #22, #24, #32, #33, #39, #40, #44) medications and 1 of 1 medication rooms reviewed, resulting in opened and undated multi-dose medications, and the likelihood for altered medication efficiency. Findings include: Record review of the facility 'Medication Storage' policy dated 1/30/2024 revealed it is the policy of the facility to ensure all medications housed on the premises will be stored according to the manufacturer's recommendations and sufficient to ensure proper sanitation, temperature, light, ventilation, moisture control, segregation, and security. General guidelines: (1.a.) All drugs and biological's will be stored in locked compartments (i.e., medication carts, cabinets, drawers, refrigerators, medication rooms) under proper temperature controls. (b.) Only authorized personnel will have access to the keys to locked compartments. (c.) During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-01 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to maintain sanitary conditions in the kitchen, resulting in an increased potential for cross contamination of food and foodborne illness, potentially affecting 45 residents who consume meals from the kitchen. Findings Include: On 4/29/2024 at 9:35 AM, a tour of the kitchen was completed in the presence of Regional Dietitian L. The following expired/outdated times were found: Dry Storage Room: - 5- Minnehaha Mills Sugar Free Raspberry Gelatin packets expired 3/16/2023 - 6- Hard shell tacos in Ziploc bag, expired 3/20/24 - 5lb (pound) bag of Corn Muffin mix, expired on 12/15/2023. - ¼ full- 50-pound container of rice, expired on 2/3/2024 - ½ full-3-gallon container of Cheerios cereal, expired on 4/2/2024 - ½ full-3-gallon container of Cornflakes, expired on 4/2/2024 - ½ full- 3-gallon container of [NAME] Krispies, expired on 4/2/2024 Cook Refrigerator: - 5-quart container of salad mix, use by date 4-5-2024 Walk-in Cooler: - Gallon size bag of frozen turkey or pork with no open or use by date - Gallon size bag of frozen ground…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Numbers MI00141996 and MI00143446. Based on observation, interview and record review, the facility failed to have call lights within reach or respond to in a timely manner for three residents (Resident #6, Resident #15, Resident #200) and one resident (Resident #100) being left exposed, in a review of 12 residents reviewed for dignity, resulting in residents verbalizing complaints, frustration, and likelihood for mental anguish. Findings include: Record review of the facility 'Promoting/Maintaining Resident Dignity' dated 10/26/2023 revealed it is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity as well as care for each resident in a manner and in an environment, that maintains or enhances resident's quality of life by recognizing each resident's individuality. Record review of the facility 'Resident Rights' policy dated 1/1/2022 revealed employees shall treat residents with kindness, respect, and dignity.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the standards of practice for administration of oral Coumadin anti-coagulant and intravenous Vancomycin antibiotic medications for two residents (Resident #100, Resident #200), resulting in an excessive dose of Coumadin anti-coagulant and intravenous Vancomycin antibiotic medications therapy with the likelihood for prolonged illness and/or hospitalization. Findings include: Record review of facility 'admission Contract' page 8 of 12, section 13.2 Nursing staff (licensed nurses and nurse aides) work in the Center seven days a week, 24-hours a day. These staff are assigned to provide the reasonable and customary nursing home nursing and personal care. The services of the Nursing Department are provided under the supervision of a Director of Nursing or his/her designee. Record review of the American Nurses Association (ANA) statement of The Standards of Practice describes a competent level of nursing care as demonstrated by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement and operationalize policies and procedures to ensure timely completion and assessment of diagnostic/laboratory testing as well as comprehensive assessment, monitoring, and treatment following a change in condition for two residents (Resident #49, and Resident #100) reviewed, resulting in a lack of laboratory monitoring of medications for Resident #100 and Resident #49 experiencing a change in condition, a lack of comprehensive assessment, laboratory testing/results, and resident involvement in care decisions. Findings include: Resident #49: Record review revealed Resident #49 was admitted to the facility on [DATE] with diagnoses which included Covid-19, pneumonia, Congestive Heart Failure (CHF), and diabetes mellitus. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was [AGE] years old, cognitively intact, and required supervision to moderate assistance to complete Activities of Daily Living…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement interventions timely to prevent an Unstageable (full-thickness pressure injury in which base is covered by eschar and/or slough) Coccyx Pressure Ulcer for one resident (Resident #6), resulting in a new unstageable pressure ulcer with the likelihood of further skin complications. Findings include: Resident #6: ON 4/29/24, at 9:34 AM, Resident #6 was lying on their back in their bed. They complained that they have a wound on their bottom. Resident #6 stated, they didn't have it when they got there. On 4/29/24, at 3:22 PM, Resident #6 was lying in their bed on their back. On 4/30/24, at 9:00 AM, a record review of Resident #6's electronic medical record revealed an admission on [DATE] with diagnoses that included Diabetes, Anemia and Heart Failure. Resident #6 required extensive assistance with Activities of Daily Living (ADL) and had intact cognition. There were no lab results for review in the record. A review of the ADL self-care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to timely assess, investigate, implement appropriate interventions, and notify practitioners and the dietitian of significant weight loss for one resident (Resident #13) of one resident reviewed for excessive weight loss, resulting in a significant weight loss of 32.3 pounds (12.52%) with delayed facility assessment and intervention for Resident #13. Findings Include: Resident #13: During initial tour, Resident #13 was observed in the dining room perusing a magazine. The resident was asked about her weight loss in January 2024, and stated she had to lose some weight as she is a basketball player. On 4/30/2024 at 9:00 AM, a review was completed of Resident #13's medical records and it revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included, Diabetes, Atrial Fibrillation, Schizophrenia, Anxiety, Dementia, Eating Disorder, Hemiplegia and Hemiparesis. Further review yielded the following: Care Plan:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-01 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to assess and monitor Percutaneous Inserted Central Catheter (PICC/a central line placed into a vein in the upper arm guided into a large vein above the heart) per standards of practice and failed to notify the physician of an inward migration of the PICC for two residents (R#39, 200), resulting in a complication of a 3.5 centimeter (CM) inward migration going unassessed, missed dressing changes, flushes, end cap changes with the likelihood of further complications such as further inward or outward migration, swelling, site infection going unassessed and/or unnoticed. Findings include: Resident #39: On 4/29/24, at 11:45 AM, Resident #39 was resting in their room. They had a PICC line to their left upper arm. The dressing was dated 4-27-24 and was intact. On 4/29/24, at 3:30 PM, a record review of Resident 39's electronic medical record revealed an admission on [DATE] with diagnoses that included Osteomyelitis, Diabetes and mood disorder.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that one resident (Resident #100) was free of an unnecessary dose of Coumadin anti-coagulation with elevated laboratory Protime (PT) and International Normalized Ratio (INR) levels, resulting in the likelihood for excessive bleeding and hospitalization. Findings include: Record review of the facility 'Medication Administration' policy, dated 1/17/2023, revealed medications are administered by licensed nurses, or other staff who are legally authorized to do so on this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. The facility medication administration policy had no instructions for nurses to monitor therapeutic laboratory levels prior to administration of high-risk medications or to address Black Box Warnings of medications. Record review of the 'Nursing 2017 Drug Handbook' page 1512-1515, revealed Coumadin anticoagulant with oral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-01 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that the medication error rate was less than 5% when 7 late administrations of medications were observed and 2 medication errors from a total of 30 opportunities for two residents (Resident #100, Resident #200) of 5 residents reviewed. This deficient practice resulted in a medication error rate of 30% and the likelihood for the risk of adverse medication effects and decreased medication efficacy. Findings include: Record review of the facility 'Medication Administration' policy dated 1/17/2023 revealed medications are administered by licensed nurses, or other staff who are legally authorized to do so on this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. (#11.) Compare medication source with the MAR (Medication Administration Record) to verify resident name, medication name, form, dose, route, and time of administration. (a.) Refer to drug reference materials if unfamiliar with the medication, including it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent significant medication errors for two residents (Residents #100, Resident #200) of five residents reviewed for medication errors, when a nurse administered an anticoagulant (Blood thinner) with an elevated International Normalization Ratio (INR) to Resident #100, and another nurse administered the wrong strength of Vancomycin antibiotic medication with an elevated Vancomycin laboratory level, resulting in the likelihood for prolonged illness and hospitalization. Findings include: Record review of the facility 'Laboratory and Diagnostic Guidelines' policy dated 10/26/2023 revealed the guideline is set up to track the timely completion, reporting and monitoring of laboratory and diagnostic tests, results, and notifications which are used to monitor resident status and/or therapeutic medication levels. Record review of the facility 'Medication Administration' policy dated 1/17/2023 revealed medications are administered by licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement and operationalize a comprehensive infection control program, encompassing outcome and process surveillance and accurate data collection/documentation/analysis including potential infections, pneumococcal vaccination tracking, and call-in/illness tracking for contracted staff resulting in lack of accurate and comprehensive infection control tracking, surveillance and data monitoring/analysis, and the likelihood for spread of microorganisms and illness to all 45 facility residents. Findings include: A review of the facility provided line listing data for March 2024 revealed the line listing did not include any carry over infections from the prior month (s), the Resident room number and/or room changes, any transmission-based isolation precautions, if the infection meet criteria for treatment, diagnostic testing including results/dates, and antimicrobial medication treatment duration. The line listing included a header titled,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00138469. Based on interview and record review, the facility failed to ensure appropriate measures were in place to prevent wound development and promote wound healing for one resident (Resident #1) of three residents reviewed for wounds, resulting in Resident #1 developing a Stage II decubitus ulcer to the right buttock and a wound on the right foot with worsening of the wounds, the wound on the right foot becoming infected, pain, decline in health status that included dehydration and acute kidney injury, the Resident was unable to tolerate surgical procedures to the right foot was placed on comfort measures and hospice services. Findings include: Resident #1: A review of Resident #1's admission Record revealed an admission into the facility on 5/15/23 with diagnoses that included diabetes, hypertension, muscle weakness, pain in left knee, anxiety disorder, and a history of poliomyelitis. A review of the Minimum Data Set (MDS) assessment, dated 5/21/23, revealed a Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-05-01 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that informed consents were obtained for non-psychotropic medications used to treat mood and behavior disorders and/or hypnotic medications for seven residents (#11, #29, #31, #37, #40, #41, #100), resulting in residents receiving medications with the lack of consents for the use and potential for unnecessary and undesired medication use. Findings include: Record review of the facility 'Medication- Psychotropic policy dated 10/30/2023 revealed residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and documented in the clinical record, and the medication is beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medication(s). A psychotropic drug is any drug that affects the brain activities associated with mental processes and behavior. Record review of the facility 'Use of Psychotropic Drugs and Gradual Dose Reductions' policy dated 10/30/2023 revealed residents are not given…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.1 | -1.1 vs chain |
| Health inspection | 2 of 5 | 2.7 | -0.7 vs chain |
| Staffing | 3 of 5 | 3.7 | -0.7 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 52 homes this chain runs (chain average 3.1★, per CMS)
Showing 40 of 52; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ARK OPCO GROUP, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/01/2015 |
| B&Y HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| B&Y TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| CODY HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| CRAIG FLASHNER 2007 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| NORCROSS, ROBERT | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 07/01/2015 |
| ROGERS, STACEY | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 07/01/2015 |
| KIRK, KRISTINE | Individual | W-2 MANAGING EMPLOYEE | — | since 09/02/2016 |
| FLASHNER, CRAIG | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/02/2015 |
| PERLSTEIN, YITZCHOK | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/02/2015 |
| NOBLE HEALTHCARE MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2015 |
| PRESTIGE ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2016 |
CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $395K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235175. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.