No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Medilodge of Montrose Inc

9317 West Vienna Road, Montrose, MI 48457 · For profit - Corporation · 121 certified beds · (810) 639-6171 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$119,637 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (84) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $119,637 in federal fines (most recent 2025-06-11)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (60%) runs well above the national median (45%)
  • about 29% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
190 E State St · (810) 639-2056 · Call to confirm hours
Pharmacy
225 E State St · (810) 639-2071 · Call to confirm hours
Grocery
11410 Seymour Rd · (810) 533-4880 · Call to confirm hours
Park
Barbers Park · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.7%10.8%15.4%better
Long-stay residents who lose too much weight11.7%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.8%0.9%better
Long-stay residents with a urinary tract infection2.8%1.5%2.0%worse
Long-stay residents with depressive symptoms4.1%4.3%6.5%better
Long-stay residents who were physically restrained0.3%0.1%0.1%worse
Long-stay residents with falls causing major injury5.6%3.0%3.3%worse
Long-stay residents whose ability to walk worsened5.8%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication23.1%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers4.7%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control24.7%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.1%14.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.8%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine73.1%79.5%79.4%typical
Short-stay residents rehospitalized after admission32.7%24.0%22.6%worse
Short-stay residents with an outpatient ER visit6.8%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days1.981.841.67worse
Long-stay outpatient ER visits per 1,000 resident days1.451.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 147 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.2%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
66.7%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 57 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 54% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.2%CMS range 49.1–64.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 7.8–14.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge54.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.4%CMS range 5.5–12.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.891.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.65
RN hours/ resident / day
0.98
LPN hours/ resident / day
2.57
Aide hours/ resident / day
4.20
Total nurse hours/ resident / day
0.32
RN hoursweekends
60.0%
Total nursing turnover
68.4%
RN turnover

How full it usually is: this home is certified for 121 beds and averages 108.2 residents a day — about 89% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.20 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.61 hrs/resident/day on weekends vs 4.44 on weekdays — 19% thinner on weekends. RN hours go from 0.79 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-02-02)
16
at the previous standard inspection (2024-12-05)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

84 citations, most serious first. The 17 most serious are shown; the remaining 67 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2024-07-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an interview on 7/24/24 at 10:56 AM, Maintenance Director B was queried on the investigative legionella water sampling on 6/3/24 for room [ROOM NUMBER]. When asked what water fixture the sample came from, Maintenance Director B stated they probably tested the sink of the room [ROOM NUMBER] bathroom. When queried why the shower fixture wasn't tested in addition to the sink, Maintenance Director B stated, Didn't think about it, I guess. When queried about the sampling method, Maintenance Director B stated that they don't have sampling instructions from the lab and that they let the water run for a few minutes, then draw the sample. According to the facility's Water Management Program, it notes on page 26, Informative Annex C - Guidance Legionella Testing is Utilized . Sample Collection Hot Water Systems - Obtain two samples pre flush & post flush: - Pre Flush: Turn hot water on & immediately collect first 250 ml. Sings, showerheads, hoses, bottom of hot water tank. *Do NOT remove the shower head. Post…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Numbers 2736807, 2736887, 2736910 and 2742953 Based on observation, interview and record review, the facility failed to ensure that one resident (Resident #2) was free from neglect when staff did not complete a skin assessment after identifying a new area of skin concern, did not ensure appropriate treatment was in place, and did not accurately monitor and document the resident's skin condition, of one resident reviewed for neglect of care, resulting in Resident #2 being admitted to the hospital for 5 days with a diagnosis of cellulitis (bacterial skin infection) and having to receive IV antibiotics.Findings include:Resident #2 (R2):A review of R2's medical record revealed an admission into the facility on [DATE] with diagnoses that included memory deficient following intracerebral hemorrhage (stroke), dysphasia (impairment of speech), hemiplegia and hemiparesis (weakness and paralysis affecting right dominant side), vascular dementia, and major depression. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2580183.Based on interview and record review the facility failed to have diabetic supplies available to facility staff when Resident #108 had a hypoglycemic episode, resulting in a blood sugar of 52 and being placed on ventilator upon arrival to the Emergency Room. Findings Include: Resident #108:On [DATE] at approximately 11:00 AM, a review was conducted of Resident #108'S medical record and it revealed he admitted to the facility on [DATE] with diagnoses that included, Peripheral Vascular Disease, Heart Disease, Atrial Fibrillation, Diabetes Mellitus, Chronic Kidney Disease and Hypertension. Resident #108 was his own person and able to make his needs known to staff. Further review of his chart yielded the following: Progress Notes:[DATE] at 17:01: Resident in room comfortable in bed with call light in reach. Orders placed and verified.[DATE] at 04:30: A 22-gauge IV was inserted into the right forearm.[DATE] at 04:47: Albuterol Sulfate HFA Inhalation Aerosol Solution 108…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 1205083 and 1205084.Based on interview and record review, the facility failed to Prevent 2 facility acquired stage II pressure ulcers/PU, for 1 resident (Resident #15) of 3 resident's reviewed for PU's, resulting in 2 facility acquired stage II pressure ulcers, pain, increased risk for infection, antibiotic usage and hospitalization.Findings Include:Review of the Face Sheet, Resident #15's facility care plans dated 3/24/25 through 4/1/25, Physician, Nurse Practitioner and nursing notes dated 3/24/25 through 3/27/25, revealed Resident #15 was [AGE] years old, unable to make own healthcare decisions, admitted to the facility on [DATE], after a severe car accident, had a tracheostomy, feeding tube (G-tube), urinary catheter, dependent on staff for all Activities of Daily Living/ADL's and was a full code. The resident's diagnosis included traumatic subdural hemorrhage, hemiplegia and hemiparesis, acute respiratory failure with hypoxia, tracheostomy status, gastrostomy status, acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00142716. Based on interview and record review the facility failed to provide adequate supervision and assistance for one resident (Resident #113) of 3 residents reviewed for falls resulting in Resident #113 falling and sustaining a serious laceration requiring hospitalization. Findings include: Resident #113 (R113): Review of R113's face sheet dated 7/2/24 revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: Chronic respiratory failure with hypoxia, congestive heart failure, muscle weakness, difficulty in walking, liver disease, dependent on supplemental oxygen, and dependent on other enabling machines. Review of R113's Activities of Daily Living (ADL) care plan dated 3/17/23 revealed she required the assistance of 1-2 people for bed mobility, personal hygiene, for toilet use at bed level (bed pan). Transfers required assistance of 2 with a mechanical lift. Required a sponge bath as a full bath or shower could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent skin injury and pressure ulcer development for two residents (Residents #23, Resident #239), resulting in the development of new skin injuries for Resident #23, and the development of a Stage III pressure ulcer after admission to the facility and failed to use positioning devices. Findings include: Record review of facility 'Pressure Injury Prevention and Management' policy, dated 1/1/2022, revealed the facility is committed to the prevention of avoidable pressure injuries and the promotion of healing existing pressure injuries. Definitions: Pressure Ulcer/Injuries- refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence There are multiple terms used to describe this type of skin damage, including pressure ulcer, pressure injury, pressure sore, decubitus ulcer, and bed sore. For the purpose of this policy, pressure injury, as the current standard terminology, will be used. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to prevent repeated urinary tract infections (UTI's) for one resident (Resident #78), resulting in hospitalization and a prolonged illness. Findings include: Record review of facility provided 'Infection Prevention and Control Program' policy dated 5/22/2023 revealed the facility has established and maintained as infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standards and guidelines. Record review of the Center of Disease Control and Prevention (CDC) 2023 National Healthcare Safety Network (NHSN) Patient Safety Component Manual device-associated module UTI (Urinary Tract Infection) page 7-5, Table 1. Urinary Tract Infection Criteria, #3. Patient has a urine culture with no more than two species of organisms identified, at least one of which is bacterium. Record review of the APIC Implementation Guide to Preventing Catheter-Associated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 3033898. Based on observation, interview, and record review, the facility failed to 1) Consistently provide the prescribed mechanically altered diet as ordered and 2) Follow the resident's stated dining preferences for one resident (Resident #5) of three residents reviewed for nutrition maintenance and resident preferences.Findings include: Resident #5 (R5):A record review of the face sheet and Minimum Data Set (MDS) assessment indicated R5 was admitted to the facility on [DATE] with diagnoses: gastro-esophageal reflux disease (GERD/ stomach acid back up), fracture of first lumbar (back) vertebra, hyperlipidemia (high cholesterol), history of protein-calorie malnutrition, oropharyngeal dysphagia (difficulty swallowing), lung cancer stage IV, congestive heart failure (CHF / decreased ability of heart to pump blood), and hypertension (high blood pressure). The MDS assessment dated [DATE] indicated the resident had moderate cognitively impairment with a Brief Interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake Numbers 3009454 and 3009709. Based on observation, interview and record review, the facility failed to ensure that Restorative Therapy for range of motion ROM) and splint application were provided, as ordered, for one resident (Resident #105), of three residents reviewed for positioning. Findings include:Resident #105 (R105):On 5/26/26 at 11:00 AM, an observation was made of R105 lying in bed with a gown on. The Resident was lying on his back at this time. The Resident was clean, had no odors. The Resident did not respond to questions but made eye contact, followed with his gaze, and responded by smiling. The Residents arms and hands were placed on top of the blankets and hands were closed in a fist. The head of the bed was elevated and enteral nutrition was infusing. An observation was made of a hand splint on the top of a set of drawers, positioned under the television. On 5/27/26 at 11:05 AM, an observation was made of R105 dressed and in a reclining wheelchair in the common…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2785490.Based on interviews and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act. Findings Include:Resident #5:On 3/3/2026 at approximately 2:30 PM, Resident #5 reported he loaned CNA S $500 (cash) and they had a verbal agreement that she would pay him back every paycheck. He explained she typically worked weekends, and he gave her $300 cash on a Friday, $100 on Saturday and $100 on Sunday. Resident #5 continued he was upset, as the aide was not abiding by their verbal agreement and had only paid back $30. He stated she eventually came into the facility on a Monday (that she was not scheduled to work) and remitted the remaining $470 that she owed. On 3/3/2025 at approximately 3:45 PM, a review was conducted of Resident #5's medical record and it indicated the resident was initially admitted to the facility on [DATE] with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents who consume food from the kitchen. Findings include: On 01/27/2026 at 9:00am-9:15am during the initial kitchen tour with Kitchen Manager K observed mixer visibly soiled with accumulated debris. During this observation, Kitchen Manager K was asked how often the mixer is cleaned and stated it's cleaned after every use. On 01/27/2026 at approximately 9:15am-9:30am observed brown and pink residue on the interior walls of the ice machine located in the short-term satellite kitchen. During this observation, Kitchen Manager K was asked how often the ice machine is cleaned and she stated maintenance cleans it every three months. On 01/27/2026 at approximately 9:15am-9:30am observed the rag sanitizer bucket visibly soiled with dark discoloration, located in the short-term satellite kitchen. The rag sanitizer bucket was tested with Sunburst Chemical chlorine test strips and the result was zero.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-02 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has 2 Deficient Practice Statements (DPS). Based on interview and record review, the facility failed to have an active plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in waterborne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among all residents in the facility. Based on interview and record review, the facility failed to have a comprehensive infection control program for residents residing in the facility Findings include: Resident #15 (R15): According to a review of R15's medical record, the resident was admitted to the facility on [DATE] for skilled nursing care related to cellulitis (bacterial infection) of the right lower limb, abscess of right lower limb, osteomyelitis (infection of bone),Methicillin Resistant Staphylococcus Aureus (MRSA) infection (bacteria that is resistant to many antibiotics, including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-02 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility to ensure that monthly infection control antibiotic stewardship data collections were completed, 1) antifungal monitoring and stop dates, 2) Resident #6's prophylactic antibiotic line listing, 3) Resident #15's Vancomycin scheduling, dosing and therapeutic level monitoring, and 4) Resident #124 to receive antibiotic with no temperature monitoring, resulting in the high likelihood of increased antibiotic usage and resident infection rates with hospitalizations. Findings include: Resident #15 (R15): According to a review of R15's medical record, the resident was admitted to the facility on [DATE] for skilled nursing care related to cellulitis (bacterial infection) of the right lower limb, abscess of right lower limb, Osteomyelitis (infection in the bone), Methicillin Resistant Staphylococcus Aureus (MRSA) infection (bacteria that is resistant to many antibiotics, including methicillin) and has a peripherally inserted central catheter (PICC) and receiving IV…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-02 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that there were adequate staff and/or that staff were utilized appropriately to sufficiently meet the needs of facility residents resulting in increased call light response times, unmet care needs, lack of resident assessment and monitoring.Findings Include:During Resident Council on 1/28/2026, the eight attendees reported the following regarding staffing at the facility:There are not enough staff to meet their needs, and the facility terminates the good staff or forces them out.There is currently a mass exodus of nurses due to how the facility is run and the nurses left do not having enough time to ensure all their needs are met.At times they can have up to three different nurses providing care to them during one shift.Average call light wait time is about 30 minutes and that is across all shifts. On 1/29/2026 at 1:10 PM, an interview was conducted with Staffing Coordinator BB regarding facility staffing. Coordinator BB shared over the last three months approximately ten staff (nurses and aides) have resigned from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-02 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a medication error rate of less than 5% when three medication errors were observed for three residents (Resident #56, Resident. #59, and Resident #111) for a total of 26 observations, resulting in a medication error rate of 11.5%. This deficient practice resulted in the potential for adverse medication effects and decreased medication efficacy related to medications administered late and the lack of implementation of standards of practice for medication administration. Findings include:Resident #56: A medication pass observation was completed on 1/28/26 at 2:57 PM for Resident #56 with Registered Nurse (RN) AA. RN AA prepared Mirapex (medication used to treat symptoms of Parkinson's disease including tremors and stiffness as well as Restless Legs Syndrome) 1 milligram (mg) tablet for administration to the Resident. The Medication Administration Record (MAR) specified the medication was supposed to be administered at 1:00 PM. RN AA was asked why they were not administering the medication until now when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-02 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to operationalize policies and procedures for medication storage in one of one medication rooms and four of five medication carts, resulting in open, undated, expired, and inappropriately stored medications. Findings include:On [DATE] at 7:09 AM, an open fabric open zipper bag with visible personal items including hand lotion, hand sanitizer, and pens along with a teal-colored Yeti cup were observed sitting on the top of the 700 Hall Medication Cart. There were no staff present at the cart and/or in the hallway. RN Z was observed approaching the medication cart. When asked if the items on top of the cart were theirs, RN Z confirmed they were. RN Z was asked if they are supposed to have personal beverages/cups on top of the medication cart, RN Z did not provide a verbal response but proceeded to remove the bag and cup from the cart. A tour of the 600 Hall Medication Cart was completed on [DATE] at 8:22 AM with Licensed Practical Nurse (LPN) T.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to operationalize policies and procedures to ensure that residents were treated in a dignified and respectful manner for two residents (Resident #32 and Resident #69) of four residents reviewed, resulting in staff not knocking prior to entering residents' rooms and a lack of timely care resulting in incontinence, and resident's verbalizations of dissatisfaction with care. Findings include:Resident #32: On 1/28/26 at 9:24 AM, Resident #32 was observed sitting in a wheelchair in their room. An interview was completed at this time. When queried regarding the food and care they receive in the facility, Resident #32 replied, The food is slop and the facility is short staffed. With further inquiry, Resident #32 stated, It makes you feel mean, you are waiting all the time for something in here. Resident #32 was asked how they are treated by staff and stated, I feel like this is the ignored room. When asked to explain, Resident #32 verbalized they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 67 citations
  • Potential for harm · D2026-02-02 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that physical restraints were not used for one resident (Resident #69) of one resident reviewed, resulting in the use of a seatbelt restraint without an assessment for its use and an evaluation of its appropriateness. Findings include:Resident #69:On 1/27/26 at 3:34 PM, Resident #69 was observed sitting in their room in an electric motorized wheelchair. A seat belt was in place across the Resident's abdomen. An interview was completed at this time. When queried if they were able to undo their seat belt by themselves, Resident #69 replied, No. With further inquiry, Resident #69 stated, I used to be able to, but I can't anymore. Record review revealed Resident #69 was most recently readmitted to the facility on [DATE] with diagnoses which included chronic pain, anxiety, and muscular dystrophy (genetic disorder with progressive weakening and wasting of the muscles). Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to update care plan interventions for two residents (Resident #55, Resident #124) of 22 residents reviewed, resulting in the likelihood for missed interventions in treatment and unmet needs. Findings include:Resident #55:In an interview on 01/27/2026 at 11:17 AM, Resident #55 stated that he has had a urinary catheter for years and basically takes care of it himself. He is on antibiotic for an irritated skin at the suprapubic site. He denied Urinary Tract Infection at this time but has had them in the past. The resident could not recall the facility staff education on catheter care provided to him. Observation on 01/27/2026 at 11:21 AM of Resident #55 was seated up in a wheelchair in his room and showed the surveyor his right catheter leg bag he puts on himself. Resident #55 was observed to be moving throughout the hallways in wheelchair self-propelling, will monitor the catheter hanging on his right leg throughout survey. Observation on 01/28/2026 at 9:54 AM of Resident #55 was Observed urinary catheter leg bag…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the provision of services to maintain grooming and hygiene for one resident (Resident # 1) of two residents reviewed. Findings include:Resident #1: On 1/28/26 at 8:43 AM, Resident #1 was observed in their room. The Resident was in bed, positioned on their back. The Resident was unshaven and had an unkempt appearance with uncombed and chunks of unknown substances on their shirt. When spoke to, Resident #1 made eye contact and shook their head yes or no in response to questions. When asked if staff had assisted them to get cleaned up, Resident #1 shook their head no. Record review revealed Resident #1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included Chronic Obstructive Pulmonary Disease (COPD), epilepsy, gastrostomy (surgical procedure where an opening is created through the abdominal wall to the stomach, anxiety, traumatic brain injury, and dementia. Review of the Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed 1) Address a hunger strike for Resident #57, 2) Assess and monitor a new skin alteration for Resident #99, and 3) Ensure a quality of care of assessment and monitoring per professional standards for Resident #124, resulting in a lack of care coordination, documentation and assessments. Findings include: Resident #124: Record review of Resident #124's progress notes dated 1/19/2026 at 4:06 PM noted the resident returned from hospital and an assessment was completed. Record review of Resident #124's vital signs, dated 1/19/2026 at 3:32 PM, noted a forehead temperature of 101.3 degrees F. Record review of Resident #124's Medication Administration Record (MAR) noted that on 1/20/2026, an antibiotic Meropenem intravenous 1 gram every 8 hours for sepsis. Record review of Resident #124's readmission Minimum Data Set (MDS), dated [DATE], noted a female with Brief Interview of Mental Status (BIMS) score of 13 out of 15, cognitively intact. Active…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow standards of practice by failing to assess and monitor the removal site of a gastrostomy tube (GT) site and monitor pain for one resident (Resident #124) of 3 residents reviewed for tube feeding in a sample of 22 residents. Finding include:Resident #124:Peg Tube Removal:In an observation and interview on 01/27/2026 at 9:49 AM, Resident #124 was lying in bed. She stated that she has a belly tube and the IV in her right arm. Resident #124 showed the state surveyor her right upper arm and abdominal gastrointestinal tube site. Observation revealed no split sponge gauze dressing noted to the site.In an interview on 01/28/2026 at 3:50 PM, Resident #124 was seated up in Wheelchair in the hallway and was so happy she got her belly tube out. She went to the doctor, and they took out her feeding/peg tube. She is so happy and tells everyone about it. Record review of the facility 'Nutritional Management' policy, dated 7/1/2025, revealed the facility provides care and services to each resident to ensure the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement and operationalize policies and procedures for storage and cleaning of respiratory equipment for one resident (Resident #1) of three residents reviewed, resulting in a lack of cleaning and appropriate storage of nebulizer (machine which converts liquid into fine mist for administrator of medications directly into the lungs through respiration) equipment. Findings include:Resident #1: On 1/28/26 at 8:43 AM, Resident #1 was observed in their room in bed. When spoke to, Resident #1 would make eye contact and shook their head yes or no in response to questions. A nebulizer machine was observed on the dresser beside the Resident's bed. A nebulizer administration mask was sitting next to the machine on the dresser in a clear bag. The nebulizer mask was connected in the bag and visible fluid was present in the medication administration chamber. An oxygen concentrator was present with nasal canula tubing connected. The nasal cannula…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Numbers 2688354 and 2689940.Based on observation, interview and record review the facility failed to ensure timely reporting, notification, comprehensive assessment and continued post-fall monitoring for one resident (Resident #2) following an unwitnessed fall of one resident reviewed for safety and accidents. Findings include:Resident #2 (R2):A record review for Resident 2's (R2) quarterly Minimum Data Set (MDS) assessment revealed a Brief Interview of Mental status (BIMs) score of 99 that indicated severe cognitive impairment and indicated a need for comprehensive assistance and specialized care approaches. Further record review of R2's medical record revealed medical diagnoses that included: dysphagia following cerebral infarction (stroke), aphasia following cerebral infarction, type 2 diabetes mellitus, seizures, contracture bilateral knees, Hemiplegia (one sided paralysis or weakness) and hemiparesis (one sided muscle weakness) following cerebral infarction affecting left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-11-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Numbers 2614165, 2646780, 2646846, and 2674790.Based on observation, interview, and record review, the facility failed to protect residents' rights to be free from sexual abuse and physical abuse by other residents for three residents. Findings include: Review of Facility Reported Incident (FRI) documentation revealed a facility Certified Nursing Assistant (CNA) alleged on 8/18/25, they observed Resident #114 with their hand down Resident #105's shirt while sitting in the dining area. On 11/20/25 at 8:40 AM, Resident #105 was observed sitting at a table in the central/dining area of the unit in front of a TV. When asked questions, Resident #105 made eye contact but did not provide any verbal response. Tears were observed in Resident #105's eyes and they were making gasping noises as though crying. Two other residents, including Resident #114, and CNA H were sitting at the table. CNA H was queried regarding Resident #105 including their tearful, sad facial expression and inability…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number 2648479. Based on interview and record review, the facility failed to implement and operationalize policies and procedures to ensure comprehensive discharge planning and a safe discharge home for one resident (Resident #110) of three residents reviewed for transfer/discharge. Findings include:Review of intake documentation, dated as received 10/15/25, revealed a concern that Resident #110 was discharged from the facility without coordination of care for resumption of care with home services including transportation for dialysis, necessary Durable Medical Equipment (DME)/supplies, and training to family care givers. On 11/19/25 at 1:56 PM, an interview was completed with Agency on Aging Witness FF. When queried regarding Resident #110's discharge from the facility, Witness FF revealed the Resident had been discharged on 10/14/25 without any coordination of care and/or agreed upon notification to the local Agency on Aging, no DME equipment, no training to the Resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake Numbers 2591663, 2612086, and 2665756.Based on observation, interview and record review, the facility failed to provide urinary incontinence care per professional standards of practice for two residents (#102, #112), Findings include: Record review of R112 Minimum Data Set/MDS dated [DATE] revealed a Brief Interview of Mental Status (BIMS) score of 0 out of 15, severe cognitive impairment; It was further noted due to R112 diagnoses of aphasia (impaired verbal and/or comprehensions of verbal communication) she is unable to answer questions. Medical diagnoses included: dysphagia (impaired understanding and/or formulation of verbal communication) following cerebral infarction; aphasia; diabetes type II; seizures; acute kidney failure; chronic kidney disease (impaired renal function); contracture bilateral knees (impaired musculoskeletal status). On 11/20/2025 at 2:30PM, an observation of R112's room and bathroom was made, R112 was not present. On 11/20/2025 at 08:25AM, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to intake Number 2585749.Based on interview and record review, the facility failed to obtain a physician's order for urinary catheter per professional standards of practice for one resident (Resident #106), resulting in the potential for bladder injury, prolonged illness, and an indwelling catheter being left in place with no physician's order.Findings include:Resident #106:Record review of Resident #106's Minimum Data Set (MDS) dated [DATE] revealed that the resident had an indwelling urinary catheter. Medical diagnosis included: Atrial fibrillation, heart failure, renal insufficiency, wound infection, respiratory failure, cellulitis of lower limb, and lymphedema. Record review of Resident #106's 'Nursing admission Evaluation' assessment dated [DATE] revealed an indwelling catheter with clear yellow urine. Record review of Resident #106's physician order recap report for the month of January 2025 revealed that there was no physician's order for a urinary Cather ordered.Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake#: 2569658Based on observation, interview and record review, the facility failed to develop and implement interventions, including monitoring and supervision, to prevent resident-to-resident abuse involving 2 residents of 4 residents reviewed for abuse, including Resident #1 who grabbed Resident #2's hand and placed it on his pants over his genitals, resulting in the potential for additional instances of abusive behavior towards other residents. A review of the Face Sheet indicated Resident #1 was admitted to the facility on [DATE] with diagnoses: History of a stroke, difficulty talking, COPD, history of falls, depression, hypertension, Dementia, arthritis, and GERD.A review of the Face Sheet indicated Resident #2 was admitted to the facility on [DATE] an readmitted on [DATE] with diagnoses: Dementia, diabetes, chronic kidney disease, depression, hypertension, and anxiety.A review of a Facility Reported Incident/FRI revealed on 7/9/2025 Resident #1 was observed by a Staff member,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake#: 2566178Based on observation, interview and record review, the facility failed to provide medications, and a right knee X-ray as ordered for one resident (#3) of three reviewed for medications and treatments, resulting in Resident #3 experiencing pain, nausea and delayed treatment. A record review of the Face sheet indicated Resident #3 was admitted to the facility on [DATE] with diagnoses: recent back surgery, neuropathy, anxiety, GERD, hypotension, history of a stroke, weakness, anemia, chronic kidney disease, and depression. On 7/31/2025 at 10: 37 AM, Resident #3 was observed lying in bed awake and alert. He said he had not received his medications for a couple of days after admission and was having pain and nausea. He said he was now receiving his medications but was upset that it took so long. The resident said his right knee had been causing him pain and he said without his pain medication, he felt nauseous. In addition, he was not receiving the medication that he normally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake #2577143.Based on observation, interview and record review, the facility failed to obtain timely dental services for one resident (Resident #4), who fell and injured their mouth area of one resident reviewed for dental care.A review of Resident #4 medical record revealed an admission into the facility on 6/26/25 with diagnoses that included diabetes, end stage renal disease, difficulty in walking and muscle weakness. A review of the Resident's Minimum Data Set assessment revealed a Brief Interview of Mental Status score of 15/15 that indicated the Resident was cognitively intact and the Resident needed setup or clean-up assistance with oral hygiene and substantial/maximal assistance with toileting hygiene, bathing, lower body dressing and needed partial/moderate assistance with transfers. On 7/31/25 at 1:46 PM, an observation was made of Resident #4 sitting in his room on the bed. The Resident was dressed and had a phone that he was talking on but stopped when surveyor approached. The Resident answered questions and engaged in conversation. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-09 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake Numbers 1205063 and 1205084.Based on observations, interview and record review, the facility failed to ensure that call lights were answered timely and assist with care needs, snacks, and incontinence care in a timely manner for four residents (6, 7, 14, and 18) of eight residents reviewed for call light responses, a Confidential Resident and a Confidential Group of Residents. Findings include: Resident Council: FACILITY According to the group of confidential residents, as of July 1, 2025, during the Resident Council (RC) meeting held between 1:30 PM and 2:30 PM, 15 of 15 Resident Council attendees opted to remain anonymous and asked to keep their identities confidential. One confidential resident stated that the issues brought up by the council do not get resolved and said, Some issues do not go anywhere. All 15 of 15 residents in the confidential group expressed that the call light response time was too long. During the RC Meeting, some residents indicated that grievance forms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-09 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake numbers: 1205082 and 1205084. Based on interview and record review, the facility failed to provide prompt efforts to resolve complaints pertaining to prolonged call light response time, food palatability, bedtime (HS) snack distribution, Weekend Manager on Duty (MOD) availability and accessibility for residents, staff attitude in providing quality of care, availability and assistance and to ensure the process to address grievances was understood for confidential group of 15 residents, resulting in unresolved grievances and potential for further frustration. Findings include: Resident CouncilFACILITYAccording to the group of confidential residents, as of July 1, 2025, during the Resident Council meeting held between 1:30 PM and 2:30 PM, they revealed that the Resident Council meets once a month. They requested to remain anonymous and to keep their identities confidential. One confidential resident stated that the issues brought up by the council do not get resolved and said, Some issues do not go anywhere. Some concerns are not followed up on, and no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-09 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Numbers 1205063, 1205080 and 1205084.Based on observation, interview and record review, the facility failed to provide necessary assistance to honor residents' preferences, choices, or requests to maintain bathing, grooming, nail care and personal hygiene for 6 residents (Resident's #1, #3, #6, #7 #18 and #22) of 7 residents reviewed for Activities of Daily Living/ADL care, resulting in the loss of personal dignity and individuality.Facts and Findings include:Review of the face sheet, physician orders dated 5/26/2025 and Activities of daily living/ADL care plan initiated on 4/16/2025 revealed, Resident #1 was [AGE] years old, alert with a BIMS (cognitive assessment) of 15, admitted to the facility on [DATE] and dependent on staff for supervision and assist of 1 for ADL's including shaving. The resident's diagnosis included, heart disease, respiratory failure with hypoxia, mood disorder, Chronic lung disease, anxiety, and need for assistance with personal care, schizophrenia. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-09 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #1205063.Based on observation, interview and record review, the facility failed to maintain a consistently operational and accessible call light system affecting 5 residents (R7, R10, R11, R18 and R22), Residents residing in the100 hall, 200 hall, 300 hall, 400 and 500 halls, resulting in extended call light times and unmet needs. Findings include: Resident #7 A review of Resident #7’s medical record revealed an admission into the facility on 4/2/25 with diagnoses that included fracture of the lumbar vertebra, fall, dementia, vertigo, muscle weakness, and need for assistance with personal care. A review of the MDS revealed a BIMS score of 13/15 that indicated intact cognition and needed substantial/maximal assistance with bathing self, dependent on assistance with lower body dressing and toileting hygiene and needed partial/moderate assistance with upper body dressing, transfers and mobility. On 7/1/25 at 1:30 pm, an observation was made of Resident #7 lying in bed and a visitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #1205082.Based on interview and record review, the facility failed to protect a resident from abuse and neglect for one resident (R#14) when a nurse on midnight shift neglected to respond to the call light promptly, and did not provide nursing care during IV infusion while the resident's PICC (Peripherally Inserted Central Catheter) machine alarm was sounding for prolonged periods and wound care as needed of a total sample of 3 residents reviewed for abuse and neglect. Findings include:A review of the Facility's Incident Report dated 6/9/25 at 2:00 AM revealed that the resident (R14) alleges that the assigned nurse (Nurse U) neglected to ensure his IV meds were completed timely. The assigned nurse (Nurse U) was suspended, and an investigation was initiated. Further review of the Facility Incident Report, Concluded and wrote: That they cannot substantiate any abuse or neglect for the following reasons:Residents assigned to Nurse U were interviewed. They denied any issues with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-11 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This Citation pertains to Intake Number MI00153369. Based on observation, interview and record review, the facility falsified the completion of staffs' online education, which had the potential to affect a census of 112 residents residing in the facility. Findings Include: On 6/10/25 at 8:50 AM, an interview was conducted with Nurse B. When asked about education, the Nurse reported that they started a new education (online education) but could not get into the program and had not completed the education though the facility wanted to have it done. The Nurse reported having issues with getting in the system and had not completed the education. On 6/10/25 at 12:45 PM, an interview was conducted with CNA (Certified Nursing Assistant) I. When asked if they have had their education completed with the new online education, the CNA indicated she had not completed it. The CNA reported they could complete it at home but was unable to and stated, I have not done it yet. On 6/10/25 at 1:53 PM, an interview was conducted with CNA (Certified Nursing Assistant) T. When asked about the completion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00153563. Based on observation, interview and record review, the facility failed to ensure infection control practices were followed and emergency equipment was available for residents with tracheostomy status for four residents (#14, #15, #16 and #17) of four residents reviewed for tracheostomy and oxygen care. Findings include: Resident #15: On 6/10/25 at 11:45 AM, an observation was made with the Director of Nursing (DON) of Resident #15 lying in bed in her room. The Resident did not respond when her name was called. The Resident's head of the bed was elevated and the Resident had oral secretions coming out of her mouth. The Resident had a tracheostomy, and a collar with oxygen. A review of the emergency equipment at the head of the bed revealed an obturator in a bag that was taped to the wall above the head of the bed. When asked where a replacement trach was in the resident's room, the DON was unsure, looked through supplies but did not find the emergency equipment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00153369 and MI00153563. Based on observation, interview and record review, the facility failed to ensure resident safety with a lack of timely documentation of Resident #13 exiting the building unattended by staff. The facility also failed to update and/or revise care planning to include exit-seeking behavior and ensure that staff signed out pagers that notify staff of the resident call system and door activation for one resident (Resident #13) of three residents reviewed for elopement. Findings include: Resident #13: A review of Resident #13's medical record revealed an admission into the facility on 1/22/25 with diagnoses that included dementia, metabolic encephalopathy, bipolar disorder, altered mental status, depression, adjustment disorder with anxiety, muscle weakness, unsteadiness on feet, restlessness and agitation. A review of the Resident's Minimum Data Set assessment dated [DATE], revealed a Brief Interview of Mental Status score of 00/15 that indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-08 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00151406 and MI00151580. Based on observation, interview and record review, the facility failed to ensure that residents' rights and/or dignity were maintained by failing to answer residents' call lights in a timely manner, ensure that call lights were in reach, ensure that meals and/or snacks were provided and followed the residents' preferences, and provide adequate lighting in a resident's room for five residents (#2, #3, #6, #8, and #9) of five residents reviewed for food and call lights, resulting in long call light wait times, incontinence, and frustration. Findings include: Resident #2: A review of Resident #2's medical record revealed an admission into the facility on 7/19/22 and readmission on [DATE] with diagnoses that included Parkinson's disease, diabetes, unsteady on feet, muscle weakness, epilepsy and chronic obstructive pulmonary disease. A review of the Minimum Data Set (MDS) assessment revealed a Brief Interview of Mental Status (BIMS) score of 15/15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00151746. Past Non-Compliance (PNC) was identified at the facility during investigation of the allegation and was accepted by the survey team upon exit from the facility for this citation. Following discussion with the State Manager, Past Non-Compliance was accepted with a Compliance Date of 3/24/2025. Based on interview and record review, the facility failed to immediately report to the Abuse Coordinator allegations of sexual abuse and report timely to the State Agency abuse allegations for one resident (#1) of four residents reviewed for abuse, resulting in a delay in the investigation and the potential lack of resident safety to go undetected and abuse to continue to occur. Findings include: Resident #1: A review of Resident #1's medical record revealed an admission into the facility on [DATE] and readmission on [DATE] with diagnoses that included cerebral palsy, dysphasia, adult failure to thrive, hydrocephalus, dementia, anxiety disorder, and adjustment disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2025-02-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00150467. Based on observation, interview and record review, the facility failed to ensure the provision and documentation of Activities of Daily Living (ADL) and hygiene care for five residents (701, 702, 703, 704, and 705) of five residents reviewed. Findings include: Review of intake documentation dated as received [DATE] revealed concerns of inadequate staffing and that residents are not getting the proper care they need . showers are not being done, and residents are not getting the proper grooming . Resident #701: Record review revealed Resident #701 was originally admitted to the facility on [DATE] and readmitted with [DATE] with diagnoses which included cerebral infarction (stroke) with resulting attention and concentration deficit, chronic respiratory failure, tracheostomy (surgically created opening in the front of the neck to the trachea to allow for breathing), gastrostomy (surgically created opening in the abdomen to the stomach to allow for introduction of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00150264. Based on observation interview and record review the facility failed to ensure an operational call light system in the short-term units of the facility (100, 200, 300, and 400 hallways). Findings include: Review of intake documentation detailed a concern that Call lights have been broken for a month and Care is not properly given due to the call lights being broken. The intake further detailed the pager call light notification is delayed and/or non-functional. During an observation of the central area of the short-term units of the facility (100, 200, 300, and 400 hallways) and nurses' station on [DATE] at 1:00 PM revealed no central call light monitoring screen/monitoring system. There were no visual light indicators outside of the rooms in the hallways. On [DATE] at 1:13 PM, an interview was completed with Registered Nurse (RN) I. When queried regarding the call light system, RN I revealed the facility used a pager system and there were no lights and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00150264. Based on interview and record review, the facility failed to ensure timely nursing assessment, response, and documentation for a change in condition for one resident (#705) three residents reviewed. Findings include: Resident #705: Review of intake documentation revealed concerns related to lack of appropriate care and Resident #705's subsequent death. Record review revealed Resident #705 was originally admitted to the facility on [DATE] with diagnoses which included cerebral infarction (stroke) with resulting left sided hemiplegia and hemiparalysis (one sided paralysis), dysphagia (difficulty swallowing), and dysarthria (difficulty speaking), and gastrostomy (surgically created opening in the abdomen to allow for a feeding tube to be placed). Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was severely cognitively impaired and was dependent upon staff for completion of all Activities of Daily Living (ADL's). Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-05 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure tube feeding equipment was maintained, tube feeding supplies were labeled and dated, and enteral nutrition and care per physicians' orders were provided for four residents (#34, #35, #53, #90) out of five residents reviewed for enteral nutrition, resulting in undated solutions, unassessed skin, inaccurate volumes infused and dirty equipment. Findings include: Resident #90: On 12/04/24, at 8:35 AM, an observation along with Nurse J of Resident #90's alarming tube feeding pump and Glucerna 1.5 solution was conducted. Nurse J was asked if there was a date or time on the solution bottle and/or tubing and Nurse J shook their head no. Nurse J was asked what the total volume fed for solution and total volume fed for water flush was. Nurse J manipulated the pump to reveal total volume fed to be 1915 ml (milliliters) and the total flush to be 960 ml. The water flush bag was a liter volume capacity and appeared to be 100 % full. There was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1) Ensure that residents received oxygen as ordered for 4 residents (#'s 21, 24, 30 and 83) of 6 residents reviewed for oxygen use and; 2) Ensure proper management of oxygen and trach supplies for 2 residents (#'s 24 and 83) of 5 residents reviewed for Trachs, resulting in the potential for the lack of necessary oxygen therapy and contamination of supplies. Findings Include: Resident #21: On 12/05/2204 at 9:54 AM, Resident #21 was observed wheeling herself rapidly in her wheelchair past the nurses table near the 300 hall. Her face was red and she was breathing heavily. A staff member was walking with her and said she was looking for a nurse, because the resident's oxygen tank was empty. The resident was asked if she was having difficulty breathing and she shook her head Yes and stated, I need a new oxygen tank. The Assistant Director of Nursing/ADON, said she would get the resident a new oxygen tank. The resident said she was on the other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-05 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that Licensed Nurses (RNs-Registered Nurses and LPNs-Licensed Practical Nurses) and Certified Nursing Assistants (CNA) received yearly competency evaluations to ensure competent and trained nursing staff to perform their duties to attain or maintain the wellbeing of residents, for six Nurses and CNAs of seven staff reviewed for evaluations, education and competencies, resulting in the potential nursing staff lacking necessary training and skills to adequately care for the needs of the residents residing in the facility of a census of 105. Findings include: On 12/5/24 at 12:43 PM, an interview was conducted with Human Resources (HR) Personnel U during the Sufficient and Competent Nurse Staffing task of the survey. The HR was asked for documentation for staff competency and evaluations with training/education based on the evaluation outcomes. LPN W's evaluations were reviewed with one completed in 2022. When asked for a more current competency evaluation, HR Personnel indicated she did not have one available for 2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-05 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to post required, accurate, updated nurse staffing records and retain accurate data of the nurse staffing hours, resulting in the potential to affect all Residents residing in the facility of a census of 105, Resident representatives and visitors to be unable to determine nursing staff on duty. Findings include: On 12/5/24 at 11:51 AM, an interview was conducted with Scheduling Coordinator (SC) T to review nursing staffing hour postings. An observation of the posting for 12/5/24 did not have the RN (registered nurse) hours posted. The SC indicated that the posting must have been cut off when it printed and reported she will reprint the posting. The RN hours were confirmed. The posting for November 23, 2024, did not have RN posted hours. The DON confirmed that there was a RN on for the day. The SC was questioned about the daily posting of nursing staffing hours. The SC indicated that every day when she comes in, she would retrieve the posting and correct it if there were any changes during the night. When asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure proper storage of medications in 4 of 4 medication carts reviewed, and ensure appropriate narcotic reconciliation, resulting in opened and undated multi-dose medications, the potential for unaccounted controlled substances and altered medication efficiency. Findings include: Medication Storage and Labeling: Observation and interview on 12/03/24 at 11:10 AM with Licensed Practical Nurse (LPN) A of the 300-hall medication cart review noted medication punch cards in the second drawer, the surveyor found 2 loose white tablets, marked with TV 2204 on back side of tables. LPN A stated that the night shift was to clean out the medication carts last night and placed the loose tablets in a drug buster located within the medication cart. Review of third drawer of the medication cart revealed nasal spray Fluticasone Propionate 50 mcg for the resident in room [ROOM NUMBER] was opened/used and not dated for when the multi-dose bottle was opened.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to update care plan interventions for 2 residents (#74, #75) of 22 sampled residents, resulting in the potential for resident care needs being not met/missed, prolonged illness or injury. Findings include: Resident #74: Record review of Resident #74's Minimum Data Set (MDS) assessment dated [DATE] revealed an elderly male resident with a Brief Interview of Mental status (BIMs) score of 3 out of 15, severe cognitive impairment. Medical diagnosis included: Atrial fibrillation, hypertension, gastroesophageal reflux disease, obstructive uropathy, diabetes, dementia, and depression. Section H: bowel & bladder revealed there was no urinary catheter in place. Observation and interview on 12/02/24 at 11:38 AM of Resident #74 revealed the bed to be in low position. Resident #74 was speaking about a dog in the house and to get it out. The surveyor attempted more questions, with no response. Observation of urinary catheter and tubing to be laying on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to follow physician's orders for monitoring blood pressure and heart rate parameters with administration of the medication Metoprolol (used to treat chest pain and hypertension (high blood pressure)) for one Resident (#34), of six reviewed for medication review, resulting in the potential for adverse drug consequences, lack of medication treatment effectiveness and medical conditions left untreated. Findings include: Resident #34: A review of Resident #34's medical record revealed an admission into the facility on [DATE] with diagnoses that included stroke, diabetes and essential (primary) hypertension. A review of Resident #34's Medication Administration Record revealed an order for Metoprolol Tartrate oral tablet 25 mg, give 0.5 tablet via PEG-Tube (Percutaneous endoscopic gastrostomy-a tube placed in the stomach to administer nutrition, fluids and medication) every morning and at bedtime for hypertension. Hold if SBP (systolic blood pressure) is less…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assist with denture care and nail care for two Residents (#11 and 51) of seven residents reviewed for activities of daily living, resulting in fingernails long and jagged, denture cup with debris inside and the potential for embarrassment, skin injury and infection. Findings include: Resident #11: A review of Resident #11's medical record revealed an admission into the facility on [DATE] and readmission on [DATE] with diagnoses that included stroke, hemiplegia and hemiparesis following stroke affecting right dominant side, dementia, anxiety disorder, depression and dysphagia following stroke. A review of the Minimum Data Set assessment dated [DATE] revealed the Resident had intact cognition and needed substantial/maximal assistance with activities of daily living. On 12/4/24 at 9:40 AM, an observation was made of Resident #11 in their room. The Resident was dressed and had on her personal jewelry and many bracelets on her wrists. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to 1. Coordinate and collaborate hospice service for Resident #83 to ensure comprehensive care and 2. Complete timely assessment and monitoring of skin and change bandages and sheets when visibly soiled for Resident #403. Findings Include: Resident #403: On 12/3/2024 during initial tour, Resident #403 was observed in bed resting, she stated she recently admitted to the facility after being septic and coding. She reported her fingers are black which is why they are bandaged and were last changed last night by facility staff. Resident #403's bilateral hands were bandaged but were completely saturated with brown colored drainage. There was a dressing on the right side of her neck dated 11/25 11:00 and another dressing on her right arm with no date. On 12/4/2024 at 9:15 AM, Resident #403 was observed visiting with her husband. When asking about the dressings that were on her right arm and chest the day prior. He expressed facility staff voiced he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure thorough initial therapy assessment documentation, prevent a reduction in range of motion and the development of contracture for one resident (Resident #10) of one resident reviewed for limited range of motion. Findings Include: Resident #10: On 12/4/2024 at 11:05 AM, Resident #10 was observed resting in this in his room. He reported he has been at the facility for one year and therapy has not attempted to stand him up. He stated they informed him he would not be able to stand due to the outwardness of his feet. He reported he was walking at one point with a cane and now is not able too. On 12/4/2024 at approximately 11:45 AM, a review was conducted of Resident 10's medical records and it indicated he admitted to the facility on [DATE] with diagnoses that included, Peripheral Vascular Disease, Heart Disease, Kidney Disease, Adjustment Disorder, Hypertension and Mood Disorder. Further review of the records yielded the following: Progress Notes:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide necessary management and care of an indwelling urinary catheter for 2 residents (Resident #24, and Resident #74) and management of recurrent Urinary tract infection/UTI for one resident (Resident # 73) of 3 residents reviewed for urinary catheters, resulting in the potential for complications including infection and a decline in condition. Findings Include: Resident #24: Urinary Catheter or UTI On 12/03/2024 at 10:23 AM, Resident #24 was observed sleeping in bed. An indwelling urinary catheter (Foley catheter) bag was sitting on the floor bent over, not hanging freely; the catheter tubing had thick yellow urine with sediment and biofilm (a sticky grouping of bacteria) on the inside of the catheter walls. A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #24 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: history of a stroke, diabetes, chronic kidney disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to respond to pharmacy recommendations for two (#8 and #9) residents of five residents reviewed for unnecessary medications. Findings Include: Resident #8: On 12/4/2024 at 10:45 AM, a review was completed of Resident #8's medical records and it revealed he admitted to the facility on [DATE] with diagnoses that included, Traumatic Brain Injury, Depression, Insomnia and Adjustment Disorder. On 12/05/24 at 12:15 PM, review was conducted of Resident #8's Medication Regime Review's (MRR) from November 2023- November 2024. It was found there were three recommendations from the pharmacist that the facility failed to respond too. The recommendations were requested from the facility (as they were not accessible in the medical record) and, the DON (Director of Nursing) stated they do not have the physical pharmacy recommendations prior to October 2024. She further explained she would have to call pharmacy to obtain them, and they would not have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide risk versus benefits and/or medication education to one resident (Resident #75) or resident/responsible party, resulting in Resident #75 to be administered a benzodiazepine medication without appropriate risk versus benefit analysis of the medication explained to the resident/responsible party and the increased potential for serious side effects and adverse reactions. Findings include: Resident #75: Record review of Resident #75's Minimum Data Set (MDS) dated [DATE] revealed a [AGE] year-old male resident with medical diagnosis of: Anemia, hypertension, renal insufficiency, diabetes, aphasia, stroke, dementia, hemiplegia, anxiety, depression, and manic depression. Resident #75 Brief Interview of Mental status (BIMs) score of 7 out of 15 cognitively impaired Observation and interview on 12/02/24 at 10:21 AM revealed Resident #75 to be in his room, seated in a wheelchair at the bedside. Surveyor attempted interview with Resident #75,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide food preferences for a lunch for one resident (Resident #22) of fifteen residents reviewed during the dining task, resulting in consumption of food not liked with the likelihood of decreased nutritional intake. Findings include: Resident #22: On 12/03/24, at 12:15 PM, Resident #22 was sitting at a dining table with their lunch meal in front of them. Resident #22's meal ticket revealed dislikes that were on the plate. Resident #22 had mashed potatoes and gravy and what appeared to be carrots. The resident was asked if they liked masked potatoes and the resident stated, no, but I'll take what I can get. On 12/3/2024, at 3:30 PM, a record review of Resident #22's electronic medical record revealed an admission on [DATE] with diagnoses that included Dementia, Mood Disturbance and Anxiety. Resident #22 required extensive assistance with Activities of Daily Living (ADL's) and had severely impaired cognition. A review of the Focus (the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure proper medication administration and clean reusable medical equipment for one resident (Resident #10) of six residents reviewed for medication administration task, resulting in the use of unsanitary equipment and the administration of dirty pills. Findings include: Resident #10: On 12/05/24, at 8:31 AM, During medication administration task, Nurse O prepared Resident #10's medications. Nurse O offered they needed to cut 2 of the larger pills for the resident. Nurse O placed a large tablet in the pill cutter which was soiled with a moderate amount of white residue. Nurse O placed the cut tablet in the medication cup with their bare hands. Nurse O then cut the second tablet and placed into the medication cup with their bare hands. Nurse O entered Resident #10's room and administered the medications to the resident. On 12/05/24, at 9:43 AM, Infection Control (IC) Nurse F was asked if residents oral medications should be touched with bare hands and IC Nurse F stated, no. IC Nurse F was alerted of the soiled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to: 1.) obtain laboratory results for the use of antibiotics prior to starting antibiotic therapy for two residents (#6 and #73); of three residents reviewed for antibiotic stewardship and initiate interventions to reduce antibiotic use, potentially effecting all residents, resulting in the potential for unnecessary medications, additional infections and resistant organisms. Findings Include: Resident #6: On 12/4/2024 at 11:00 AM, review was completed of Resident #6's medical record and it revealed he admitted to the facility on [DATE] with diagnoses that included, Parkinson's, Atrial Fibrillation, Major Depression and Kidney Disease. Further review of Resident #6's record revealed the following: November 2024 MAR (Medication Administration Record): Cephalexin Tablet 500 MG (milligram)- Given one tablet by mouth every morning and at bedtime for infection for 5 days per hospice. Possible UTI (urinary tract infection). Resident #6 received nine doses of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00147080. Based on interview and record review, the facility failed to ensure one resident's (Resident #106) care plan (Impaired Hepatic Status) was implemented of 3 residents reviewed for care plans, resulting in the likelihood for exacerbated hepatic systems (increased abdominal girth, abdominal pain, fullness/discomfort, jaundice), pancreatic involvement (inflammation of pancreas) and hospitalization. Findings Include: Resident #106: Review of the Face Sheet, care plans dated 9/6/24, nursing and physician notes dated 9/5/24 through 9/13/24, revealed Resident #106 was [AGE] years old, alert, admitted to the facility on [DATE], and required assistance with activities of daily living (ADL's). The residents diagnosis included, gangrene of fingers, diabetes, chronic obstructive pulmonary disease, heart failure, atrial fibrillation, anemia, alcoholic cirrhosis of liver, chronic pancreatic, elevated liver transaminase levels and heart failure. The resident was transferred to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00146098. Based on interviews and record review, the facility failed to ensure that one resident (Resident #101), who had a long history of mental illness (Bipolar Disorder, anxiety, attention deficit, and Borderline Personality with harm threats and physical aggression), of 3 residents reviewed for mental health services, obtained mental health services (including mental health medication review) while at the facility, resulting in a major psychotic episode with violent and aggressive behaviors towards staff, threats of harm to staff, with hospitalization. Findings Include: Resident #101: Review of the Face Sheet, behavioral charting, Minimum Data Set (MDS, resident assessment) dated 7/24, and progress notes, revealed Resident #101 was 30 years-old, admitted to the facility on [DATE] and discharged to the hospital on 8/2/24. The resident received psychotropic medications and had a known history of violence and harm to animals. The resident's diagnosis included, anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00145431. Based on interview and record review, the facility failed to implement policies and procedures to ensure a comprehensive and accurate assessment and documentation for one resident (Resident #205) of one resident reviewed, resulting in a lack of accurate, complete, and concise documentation and nursing assessment for a change in condition. Findings include: Resident #205: Review of intake documentation pertaining to Resident #205 revealed the Resident was transferred to the hospital from the facility where they tested positive for Legionnaires' (serious type of pneumonia caused by the Legionella bacteria). Record review revealed Resident #205 was admitted to the facility on [DATE] with diagnoses which included right ischium (one of three bones that form the hip bone) fracture, falls, diabetes mellitus, atrial fibrillation (irregular heart rhythm), and heart disease. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00145431. Based on observation, interview and record review, the facility failed to ensure medications were given timely and as ordered for one resident (Resident #201) of 3 residents reviewed for medications, from a census of 111 residents, resulting in Resident #201 receiving doses of medication too close together and too far apart, which could lead to adverse effects and decreased effectiveness of the medications. Findings Include: Resident #201 A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #201 was admitted to the facility on [DATE] with diagnoses: hydrocephalus, bipolar disorder, rheumatoid arthritis, anxiety, chronic pain syndrome, history of pulmonary embolism. The Director of Nursing was interviewed on 7/22/2024 at 2:40 PM, she was asked if Resident #201 was ever given her medications outside of the ordered timeframes. She said it had happened, but she wasn't sure of the exact circumstance. A request for copies of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-03 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00136915. Based on interview and record review, the facility failed to ensure an environment free of abuse (verbal and physical) for four residents (Resident #117, Resident #118, Resident #119 and Resident #120), of 8 residents reviewed for abuse, resulting in verbalizations of anger, hostility, threats of violence, and physical and verbal abuse from Resident #102. Findings Include: Review of the facility admission packet given to all residents and/or Power of Attorneys at the time of admission (un-dated), stated Federal and/or State law gives you the right to remain at the center (the facility) once admitted , and not be transferred or discharged against your will, except for the following: The health and/or safety if the resident or other individuals in the center are endangered. Review of the electronic medical record and per interview done with the Director of Nursing/DON on 6/27/24 at approximately 2:00 PM, revealed that Resident #102 verbalized abusive behaviors…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00143098 Based on interview and record review the facility failed to treat one resident (Resident #111) of 3 residents reviewed for residents' rights with dignity resulting in Resident #111 having feelings of frustration and mental anguish. Findings include: Resident #111 (R111): Review of R111's face sheet dated 6/27/24 revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: adjustment disorder with anxiety, heartburn, muscle weakness, shortness of breath and dependence on oxygen. R111 was her own responsible party. Review of R111's Interdisciplinary Progress Note dated 2/14/24 at 3:41 AM revealed a note written by the Director of Nursing (DON) This nurse has been in resident's room multiple times. The process of obtaining medications form the pharmacy has been explained to her each time. She continues to put her call light on asking for her alprazolam (antianxiety medication). She is demanding that a staff person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00141964. Based on observations, interviews and record review the facility failed to implement standards of care and care planning for pressure relief and implement interventions to keep a pressure ulcer free from contamination for one resident (Resident #115) of 3 residents reviewed for pressure ulcers, resulting in Resident #115 having chronic wound contamination (urine and feces) and a lack of consistent pressure relief for 3 unstageable pressures and pressure ulcers worsening. Findings include: Resident #115 (R115): Review of R115's face sheet dated 6/27/24 revealed that he was a [AGE] year-old male, admitted to the facility on [DATE] and had diagnoses that included: chronic respiratory failure with hypoxia, cerebral infarction (brain injury), aphasia (language communication disorder), dependence on respirator, pressure ulcer of sacral region, unstageable. He was not his own responsible party. Review of R115's Activities of Daily Living (ADL) care plan dated 11/08/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00143607. A complaint was filed with the State Agency that alleged the facility was not providing adequate tracheostomy (surgical opening into the windpipe to allow air to flow in and out) care. Based on observation, interview, and record review, the facility failed to assure that staff maintained infection control prevention ((sterile technique), while performing tracheostomy suctioning for one resident (Resident #122) of one resident reviewed for tracheostomy care, leading to the likelihood for increased risk of respiratory infection. Findings include: Resident #122 (R122): On 7/2/24, A clinical record review revealed R122 was admitted to the facility on [DATE] with diagnoses that included: hypertension, heart failure, kidney disease, left cerebellar stroke, dysphagia (difficulty swallowing food or liquid) required a PEG tube (percutaneous endoscopic gastrostomy, surgical procedure inserting a tube into the stomach to provide nutrition), chronic respiratory failure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-29 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00142145 Based on observation, interview and record the facility failed to ensure that nurses were competent to administer medications for 1 resident (Resident #1) of 5 residents reviewed for medication administration resulting in medication errors, adverse effects from medications, and transfer to the hospital. Findings Include: Resident #1: A record review of the Face sheet and Minimum Data Set (MDS) assessment for Resident #1 indicated the resident was admitted to the facility on [DATE] with diagnoses: history of a stroke, arthritis, hypertension atrial fibrillation, weakness, anemia, anxiety, and depression. The MDS assessment dated [DATE] revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 15/15 indicating full cognitive abilities. On 1/24/2024 at 11:00 AM, Resident #1 was interviewed. He said he recently went to the hospital because, They gave me the wrong pills. It made me dizzy. On 1/24/2024 at 11:10 AM, Nurse Practitioner (NP) F was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to 1) maintain equipment and properly use single-service items, 2) provide date labels, 3) ensure equipment was clean and dried properly, and 4) properly use gloves, resulting in the potential contmination of food product, increasing the risk of foodborne illness, affecting all residents that consume food from the kitchen. Findings include: On 11/8/23 at 10:12 AM, the atmospheric vacuum breaker (AVB) (a device commonly used in plumbing to prevent backflow of contaminants into the domestic water supply), provided for the dish machine, was observed to be leaking water out of the atmospheric port, indicating the AVB seal is not sealing properly. On 11/8/23 at 10:22 AM, a working spray container, located in the garbage room, was observed to not be provided with a label to identify the contents for safe use. According to the 2017 FDA Food Code Section 7-102.11 Common Name. Working containers used for storing POISONOUS OR TOXIC MATERIALS such as cleaners and SANITIZERS taken from bulk supplies shall be clearly and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #77: A review of Resident #77's medical record revealed an admission into the facility on [DATE] and readmission on [DATE] with diagnoses that included stroke, dysphagia, diabetes, seizures, anxiety, muscle weakness, and dementia. A review of the Minimum Data Set assessment, dated 10//11/23, revealed the moderately impaired cognition and needed setup assistance with eating, moderate assistance with shower/bathing, and lower body dressing. On 11/7/23 at 1:42 PM, an observation was made of Resident #77 sitting in her wheelchair, dressed. Prior to entering the room, a sign on the door indicated that a Resident was on transmission-based precaution (TBP) for contact precautions. There were two residents that resided in the room, the sign did not indicate which resident was in TBP. The sign indicated that prior to entering the room, gown and gloves were to be put on. On 11/8/23 at 11:40 AM, an observation was made of Resident #77 being assisted by the CNA to get into the bathroom. The CNA does not don gloves…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dignity by failing to answer residents' call lights in a timely manner and ensure an adequate supply of linen for two residents (Resident #31, Resident #47) of 10 residents from the confidential Resident Group meeting, and residents observed during initial tour of the facility, of 23 residents reviewed for dignity and respect, resulting in frustration, anger and the potential of unmet care needs. Findings include: Resident #31: A review of Resident #31's medical record revealed an admission into the facility on 1/26/23 with diagnoses that included Lupus, gastrostomy, arthritis, heart failure, pressure ulcer of sacral region, Bell's Palsy, chronic pain, dementia, depression, and anxiety. A review of the Minimum Data Set, dated [DATE], assessment revealed severely impaired cognition and needed extensive assistance with activities of daily living. On 11/7/23 at 11:55 AM, an observation was made of Resident #31 lying in bed. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to review and revise care plans with resident changes to ensure that interventions necessary for care and services were provided for 5 residents (Resident #16, Resident # 31, Resident #41, Resident #43, and Resident #239) of 27 residents reviewed for care plans, resulting in the potential for unmet care needs. Findings Include: Resident #16: Care Planning On 11/07/23 at 2:56 PM, Resident #16 was observed lying in bed in her room, visiting with her son. She said she was at the facility for antibiotic treatment for an ongoing infection related to prior back surgery. A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #16 was admitted to the facility on [DATE] with diagnoses: Discitis, osteomyelitis (bone infection), psoas muscle abscess, acute cystitis with hematuria, diabetes, chronic kidney disease, sacral pressure ulcer, back pain, neuropathy, arthritis, hypertension, anxiety and depression. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to 1.) Ensure sanitary storage of respiratory equipment for 4 residents (#23, #41, #43, and #47)), 2.) Ensure humidification for Resident #43's CPAP machine and 3.) Ensure appropriate assessment, monitoring and management of a tracheostomy tube for one resident (#41) of 4 residents reviewed for respiratory care, resulting in the potential for exposure to infectious organisms for residents (#23, #41, #43 and #47), the potential for a dry airway during CPAP treatment for Resident #43, and the potential for the lack of ability to safely maintain the airway for Resident #41. Findings Include: Resident #41: Respiratory Care A record review of the MDS assessment and Face sheet for Resident #41 indicated admission to the facility on 6/13/2023 and readmission on [DATE] with diagnoses: Dementia, history of a stroke, tracheostomy, hypertension, hypothyroidism, diabetes, anxiety, dysphagia, gastrostomy tube, and sacral pressure ulcer stage 4. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medication was not left in a resident's room or on the floor, properly label open containers of medication and treatments, dispose of expired medical supplies, maintain a clean medication cart from loose tablets for three of four medication carts, one treatment cart and one medication room reviewed for storage and labeling of medication and supplies, resulting in the lack of a clean space to store and prepare medications, and the potential for drug diversion, residents to receive medication with altered potency and efficacy and medical procedures completed with outdated supplies. Findings include: On [DATE] at 8:32 AM, an observation was conducted with Nurse J of the 500 Hall medication cart. An observation was made of Wixela inhalation medication, opened, and not dated, Fluticasone inhaler opened and not dated with an open date. When asked about the medication not dated with an open date, Nurse J indicated the medication should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that Code Status was assessed, documented and accessible in the medical record prior to obtaining a physician's order for Code Status for 2 residents (Resident #288 and Resident #289) of 3 residents reviewed for Advance Directives, resulting in the potential for the resident's lack of informed knowledge related to options for code status and miscommunication of code status which could lead to a lack of appropriate interventions for care. Findings Include: Resident #288: Advance Directives A record review of the Face sheet indicated that Resident #288 was admitted to the facility on [DATE] with diagnoses: Fracture left femur, arthritis, hypertension, atrial fibrillation, cardiac pacemaker, GERD, and anxiety. A record review of the electronic medical record Face sheet on 11/08/23 at 9:38 AM, indicated the resident was a Full code. Further review of the assessments, progress notes and scanned documents indicated there was no assessment or note for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a person-centered baseline care plan to guide the care provided to one resident (Resident #288) of 27 residents reviewed for care plans, resulting in the failure to provide instructions to the staff for effective and person -centered care to promote well-being and provide pain management for Resident #288. Findings Include: Resident #288: Pain Management A record review of the Face sheet indicated that Resident #288 was admitted to the facility on [DATE] with diagnoses: Fracture left femur, arthritis, hypertension, atrial fibrillation, cardiac pacemaker, GERD, and anxiety. On 11/07/23 at 11:26 AM, Resident #288 was moaning and stated, Pain is my main problem. She said she cries from the pain and was very frustrated. Resident #288 said she was new to the facility and it was her 3rd day there. She said she had broken her left femur and had Norco 1 tablet about every 4 hours for pain, but she had to ask for it and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide assistance with grooming/removal of facial hair for one resident (Resident #43) and ensure preference of showering with assistance of bathing activity for two residents (Resident #31 and Resident #339) of three residents reviewed for Activities of Daily Living (ADL) care, resulting in unmet care needs, mustache hair with food debris while eating, and the potential for body odor, embarrassment and diminished feeling of self-worth and dignity. Findings include: Resident #31: A review of Resident #31's medical record revealed an admission into the facility on 1/26/23 with diagnoses that included Lupus, gastrostomy, arthritis, heart failure, pressure ulcer of sacral region, Bell's Palsy, chronic pain, dementia, depression, and anxiety. A review of the Minimum Data Set (MDS) dated [DATE], assessment revealed severely impaired cognition and needed extensive assistance with activities of daily living. On 11/7/23 at 11:59 AM, an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to prevent cross contamination of pests (flies) on an open foot wound and food for one resident (Resident #74), resulting in cross contamination of food items and wounds, frustration and with the likelihood of infection or maggot infestation. Findings include: Resident #74: On 11/07/23, at 10:24 AM, Resident #74 was resting in their bed. Their feet appeared to have a gross amount of dried skin and dried medicine with no bandages. Their left great toe base had an area approximately 1 centimeter (cm) by 1 cm that was yellow and draining. There was a black fly flying around and had landed on their left foot wound. Resident #74 was asked if the fly was bothersome and Resident #74 stated, yes it lands on my face and then I have to roll over to get it to fly away. On 11/07/23, at 11:44 AM, an observation along with CNA S of Resident #74's open feet wounds and the fly landing on them was conducted. CNA S was asked if they often see flies in the room or on their feet wounds and CNA S stated, normally his feet are wrapped…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess and monitor, ensure that the head of bed was elevated and provide Percutaneous Gastrostomy (PEG) tube feeding timely for one resident (Resident #438), resulting in the head of bed below 30 degrees, undated dressing to the PEG site, with the likelihood of complications such as aspiration and a clogged PEG tube. Findings include: Resident #438: On 11/07/23, at 2:52 PM, Resident #438 was resting in bed. Their tube feeding solution was hooked up and running. The angle of the bed appears to be lower than 30 degrees incline. Unit Manager (UM) B entered the room. The measuring tool hooked to the bed read 20 degrees and UM B raised the head of the bed to reach a 30 degree incline. On 11/08/23, at 9:16 AM, a record review of Resident #438's electronic medical record revealed an admission on [DATE] with diagnoses that included attention to Gastrostomy, Dysphagia and Epilepsy. A review of the physician orders revealed ENTERAL FEED . Start Date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide five medications timely for one resident (Resident #438), resulting in five missed evening medications with the likelihood of an increase or relapse in symptoms. Findings include: Resident #438: On 11/08/23, at 9:16 AM, a record review of Resident #438's electronic medical record revealed an admission on [DATE] with diagnoses that included attention to Gastrostomy, Dysphagia and Epilepsy. A review of the Discharge Instructions, Orders and Medications sent from the hospital revealed the following medications should have been given on 11/6/2023: risperidone (risperidone 1 mg (milligrams) . Next Dose: tonight atorvastatin (atorvastatin 40 mg . Next Dose: tonight lithium (lithium 150 mg . Next Dose: tonight/PM propranolol (propranolol 10 mg . Next Dose: today PM benztropine (benztropine 0.5 mg . Next Dose: today PM A review of the Medication Administration Record (MAR) for 11/12023 - 11/30/2023 revealed Resident #438 did not receive the medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a medication error rate of less than 5%, when 3 medication errors were observed from a total of 26 opportunities, for one resident (Resident #44) of 5 residents observed for medication administration, resulting in an error rate of 11.54%. Findings Include: FACILITY Medication Administration Resident #44: On 11/7/2023 at 9:25 AM during the Entrance Conference with the Director of Nursing/DON, she said the Medication Administration times for residents was divided into morning/AM (6:00 AM to 10:00 AM) and evening/HS 6:00 PM to 10:00 PM or at specific times if the medication was ordered with specific administration instructions. A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #44 was admitted to the facility on [DATE] with diagnoses: Diabetes mellitus, kidney disease, renal dialysis, bipolar depression, history of falls, neuropathy. The resident had full cognitive abilities with a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent significant medication errors for 1 resident (Resident #44) of 6 residents reviewed for medication errors, resulting in medications being administered to the resident's hours after they were due for Resident #44 leading to the potential for mistreatment of the resident's medical conditions, serious side effects, adverse effects and a decline in condition. Findings Include: FACILITY Medication Administration Resident #44: On 11/7/2023 at 9:25 AM during the Entrance Conference with the Director of Nursing/DON, she said the Medication Administration times for residents was divided into morning/AM (6:00 AM to 10:00 AM) and evening/HS 6:00 PM to 10:00 PM or at specific times if the medication had specific administration instructions. A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #44 was admitted to the facility on [DATE] with diagnoses: Diabetes mellitus, kidney disease, renal dialysis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-04-08 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This Citation pertains to Intake Number MI00151580. Based on interview and record review, the facility failed to ensure that the required posting of daily nursing staff was accurate and updated, resulting in a lack of accurate documentation of daily staffing available to all 112 residents residing in the facility, the residents' representatives, staff and visitors. Findings include: On 4/8/25 at 12:00 PM, a review of the facility form titled BIPA, (Benefits Improvement and Protection Act of 2000 (BIPA) was conducted and the staffing schedules for the days requested were compared. The BIPA form was what the facility had as their mandatory posting of daily nursing staff that was posted at the front desk upon entrance to the facility. The BIPA dated 3/8/25 revealed 7 CNA's/76 hours from 6 AM to 6 PM with the staffing schedule having 8 CNA's/88 hours total. The BIPA had 5 CNA's/5 hours from 6 PM to 7 PM and 1 CNA/12 hrs. from 6 PM to 6 AM with the schedule reflecting 7 CNA/84 hrs. total. The Nurses for 6 PM to 6 AM on the BIPA was documented as 4 nurses/36 hours. The staff schedule…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$119,637 in federal fines across 3 penalties. 2 Medicare payment denials on record.

  • $30,303 — penalty dated 2025-06-11
  • $36,648 — penalty dated 2024-07-03
  • $52,686 — penalty dated 2023-11-09
  • Medicare payment denial — starting 2025-08-13 for 2 days
  • Medicare payment denial — starting 2023-12-13 for 7 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.1-2.1 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 3 of 53.7-0.7 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 52 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Medilodge of FarmingtonFarmington, MI 1 of 5Medilodge of Grand BlancGrand Blanc, MI 1 of 5Medilodge of Grand RapidsGrand Rapids, MI 1 of 5Medilodge of HowellHowell, MI 1 of 5Medilodge of MarshallMarshall, MI 1 of 5Medilodge of MunisingMunising, MI 1 of 5Medilodge of Sault Ste. MarieSault Ste. Marie, MI 1 of 5Medilodge of SouthfieldSouthfield, MI 1 of 5Medilodge of WestwoodKalamazoo, MI 2 of 5Medilodge at the ShoreGrand Haven, MI 2 of 5Medilodge of Capital AreaLansing, MI 2 of 5Medilodge of CheboyganCheboygan, MI 2 of 5Medilodge of East LansingEast Lansing, MI 2 of 5Medilodge of FrankenmuthFrankenmuth, MI 2 of 5Medilodge of GTCTraverse City, MI 2 of 5Medilodge of KalamazooKalamazoo, MI 2 of 5Medilodge of LudingtonLudington, MI 2 of 5Medilodge of St. ClairEast China, MI 2 of 5Medilodge of Sterling HeightsSterling Heights, MI 2 of 5Medilodge of West BloomfieldWest Bloomfield, MI 3 of 5Medilodge of Campus AreaEast Lansing, MI 3 of 5Medilodge of HillmanHillman, MI 3 of 5Medilodge of LivingstonHowell, MI 3 of 5Medilodge of LivoniaLivonia, MI 3 of 5Medilodge of Mt. PleasantMt. Pleasant, MI 3 of 5Medilodge of PortagePortage, MI 3 of 5Medilodge of ShorelineSterling Heights, MI 3 of 5Medilodge of Tawas CityTawas City, MI 3 of 5Medilodge of TaylorTaylor, MI 3 of 5Medilodge of ZeelandZeeland, MI 3 of 5The Lodge at TaylorTaylor, MI 4 of 5Medilodge of GaylordGaylord, MI 4 of 5Medilodge of HollandHolland, MI 4 of 5Medilodge of LansingLansing, MI 4 of 5Medilodge of LeelanauSuttons Bay, MI 4 of 5Medilodge of MilfordMilford, MI 4 of 5Medilodge of OkemosOkemos, MI 4 of 5Medilodge of RichmondRichmond, MI 4 of 5Medilodge of Traverse CityTraverse City, MI 5 of 5Medilodge of AlpenaAlpena, MI

Showing 40 of 52; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FIFTEENINONE CORPORATE GROUP INC.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2013
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST48%since 11/01/2013
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST48%since 11/01/2013
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEEsince 11/01/2013
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 10/20/2014
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 11/01/2013
FLASHNER, CRAIGIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 11/01/2013
PERLSTEIN, YITZCHOKIndividualCORPORATE DIRECTORsince 11/01/2013
GENERATIONS HEALTHCARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 11/01/2013

CMS files one row per role, so the 10 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.2M
Net patient revenuemost recent cost report
+3.4%
Operating marginrevenue minus expenses
$3.4M
Related-party expense29% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 9%Other / private 21%

This home reported $3.4M paid to related parties — landlords or management companies under common ownership — equal to about 29% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$351per resident / day
operating cost
$10,665per month
≈ monthly operating cost
$363per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235600. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next