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Medilodge of Howell

1333 W Grand River, Howell, MI 48843 · For profit - Corporation · 206 certified beds · (517) 548-1900 Medicare & Medicaid certified

Call the home — (517) 548-1900 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2025Behavioral-health or dementia-care citation — no harm found (F0740)4 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$71,919 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (34% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $71,919 in federal fines (most recent 2024-09-19)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 29% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1255 E Grand River Ave · (517) 545-7400 · Call to confirm hours
Pharmacy
Rite Aid<0.1 mi
1002 E Grand River Ave · (517) 546-8701 · Call to confirm hours
Grocery
Aldi0.5 mi
2260 E Grand River Ave · (855) 955-2534 · Call to confirm hours
Park
415 N Barnard St · Typically dawn to dusk
Place of worship
425 E Washington St · (517) 546-0090

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.5%10.8%15.4%better
Long-stay residents who lose too much weight2.4%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.8%0.9%better
Long-stay residents with a urinary tract infection0.7%1.5%2.0%better
Long-stay residents with depressive symptoms1.9%4.3%6.5%better
Long-stay residents who were physically restrained0.2%0.1%0.1%worse
Long-stay residents with falls causing major injury4.7%3.0%3.3%worse
Long-stay residents whose ability to walk worsened3.4%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication26.5%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine97.2%95.0%95.3%typical
Long-stay residents with pressure ulcers4.3%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control13.5%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table5.0%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.7%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine72.8%79.5%79.4%typical
Short-stay residents rehospitalized after admission25.7%24.0%22.6%worse
Short-stay residents with an outpatient ER visit11.8%11.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.541.841.67typical
Long-stay outpatient ER visits per 1,000 resident days2.391.641.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.2%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
69.4%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 69.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 49 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.2%CMS range 34.1–56.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.1–17.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge69.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge73.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.4–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
0.81
LPN hours/ resident / day
2.18
Aide hours/ resident / day
3.69
Total nurse hours/ resident / day
0.44
RN hoursweekends
34.4%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 206 beds and averages 180.7 residents a day — about 88% occupied, or roughly 25 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.18 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.27 hrs/resident/day on weekends vs 3.86 on weekdays — 15% thinner on weekends. RN hours go from 0.81 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 34% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-12-11)
14
at the previous standard inspection (2024-09-19)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

56 citations, most serious first. The 15 most serious are shown; the remaining 41 are one tap away and print in full.

  • Actual harm · Gcited before2025-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement fall interventions for three residents (R2, R17, R68) of twelve residents reviewed for falls/accidents resulting in R2 sustaining bruising, swelling, and pain to mid back region of the head, and decline in previous independent ADL's (Activities of Daily Living). Findings include:R68 On 12/9/25 at approximately 11:35 AM, R68 was observed sitting in their wheelchair. The resident had swelling and bruising on their right hand. When asked as to what happened to their hand they reported that they had a fall. R68 who was alert, reported that they had pushed their call light, waited a very long time and then tried to get up on their own and fell. A review of R68's clinical record revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included: Congestive Heart Failure and Type II Diabetes. A review of R68's Minimum Data Set (MDS) noted the resident had a Brief Interview for Mental Status (BIMS) score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-05-28 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citatoin pertains to intake #MI00152841. Based on interview, and record review, the facility failed to ensure a resident was free from significant medication errors for one (R803) of four residents reviewed for medication administration, resulting in a significant change in condition and hospitalization when R803 received R801's medications. Findings include: Review of a complaint reported to the State Agency included allegations that a male resident received a heavy dose of his roommate's medication during the midnight shift and was sent to the hospital the next morning, foaming at the mouth. Review of R803's clinical record revealed the resident was admitted into the facility on 4/23/25 and discharged to the hospital on 4/26/25. As of this review, R803 had not returned to the facility. Diagnoses included: ischemic cardiomyopathy, permanent atrial fibrillation, ASHD (Atheriosclerotic Heart Disease) of native coronary artery without angina pectoris, CHF(congestive heart failure) pulmonary hypertension, type 2 DM (Diabetes Mellitis) with unspecified complications, nondisplaced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-09-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00146852 and MI00146901. Base on observation, interview and record review, the facility failed to ensure a timely investigation of a fall, complete a safe transfer, provide urinary assistance per the plan of care and provide appropriate supervision and interventions to prevent falls for two residents (R35 and R119) resulting in R119 sustaining an acute subcapital left femoral neck fracture. Findings include: On 9/16/24 a concern submitted to the State Agency was reviewed which alleged R119 had a fall with a fracture and the facility delayed in documenting and assessing R119 for injuries. On 9/17/24 the medical record for R119 was reviewed and revealed the following: R119 was initially admitted to the facility on [DATE] and had diagnoses including Difficulty in walking, Restlessness and Agitation and Chronic obstructive pulmonary disease. A review of R119's MDS (minimum data set) with an ARD (assessment reference date) of 6/9/24 revealed R119 needed assistance from facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-08-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R522 On 8/29/23 at 10:42 AM, R522 was up to their Broda Chair in the common/dining area of the memory care unit. They were observed to be seated in the chair with no specialized cushion for offloading pressure and no soft heel boots in place to protect the feet from skin breakdown. On 8/29/23 at 12:37 PM, R522 was observed eating their lunch meal in the dining room. No offloading cushion or heel boots were observed in place at that time. An observation of their room revealed soft heel boots were placed on the stripped bed. On 8/29/23 at 12:48 PM, a review of R522's clinical record revealed they admitted to the facility on [DATE] with diagnoses that included: late onset Alzheimer's disease, dementia, protein calorie malnutrition, anxiety disorder, and falls. R522's MDS assessment dated [DATE] revealed they had severely impaired cognition and required assistance from staff for activities of daily living. The MDS assessment indicated they did not admit to the facility with any pressure ulcers. A review of a Skin &…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #138289 Based on interview and record review the facility failed to ensure adequate supervision was provided for three cognitively impaired residents (R80, R88 and R110) of seven residents reviewed for accidents, when on 6/15/23 R80 followed by R110 and R88 wandered into another resident room, (unsupervised by staff) which resulted in R110 pushing R88 over and R88 sustaining a nondisplaced fracture of the femoral neck, hospitalization requiring surgery and pain. Findings include: Resident #110 On 8/29/23 a facility reported incident (FRI) submitted to the Stage Agency was reviewed which indicated on 6/15/23 R110 pushed R88 over which resulted in R88 falling down and receiving a fracture of their left hip. On 8/30/23 the medical record for R110 was reviewed and revealed the following: R110 was initially admitted to the facility on [DATE] and had diagnoses including Dementia with other Behavioral Disturbance. A review of R110's MDS (minimum data set) with an ARD (assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #2808113.Based on observation, interview and record review the facility failed to ensure they obtained and administered a physician ordered medication for one (R808) out of three residents reviewed for medication administration. Findings include: A complaint was filed with the State Agency (SA) that alleged R808 had not received the physician ordered drug Hizentra (a drug used to treat diseases that affect the immune system) for months. The complainant further alleged that the failure to receive the drug resulted in a hospitalization stay in November 2025. In addition, the failure to obtain the medication put the resident at risk for viruses like COVID 19.A review of R808's clinical record revealed the resident was initially admitted to the facility on [DATE] and the last admission was on 11/27/25 with diagnoses that included: respiratory failure, common variable immunodeficiencies and Crohn's disease. Review of the residents Minimum Data Set (MDS) noted the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-23 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2806339 and 2808113Based on record review and interview, the facility failed to reconcile and administer prescribed medication (Amoxicillin, an antibiotic) according to professional standards for one (R803) and ensure the accuracy of the administration of the drug Hizentra (a medication admitted under the skin to treat immune deficiency) for one (R808) out of three residents reviewed for medication administration. Findings include: A complaint was filed with the State Agency (SA) that alleged R808 had not received the physician ordered drug Hizentra (a drug used to treat diseases that affect the immune system) for months. A review of R808's clinical record revealed the resident was initially admitted to the facility on [DATE] and the last admission was on 11/27/25 with diagnoses that included: respiratory failure, common variable immunodeficiencies and Crohn's disease. Review of the residents Minimum Data Set (MDS) noted the resident was cognitively intact. Continued review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-11 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to incident #2667744.Based on observation, interview and record review, the facility failed to protect the resident's right to be free from physical abuse by a resident for four (R60, R74, R142 and R186) of nine residents reviewed for abuse. Findings include: R186 and R74 On 12/9/25 at approximately 10:43 AM, R186 was observed sitting in a reclining chair. R186 was alert and reported that they had been at the facility for a few weeks and this was the third or fourth room they were in. The resident had a large bruise on the left forearm along with several bloody scabs and scratches. When asked what happened, they replied that their roommate hit them. They stated that last weekend while in a different room, their bed was located near the heater. They turned the heat down and the other resident (hereinafter R74) got upset and hit them on their forearm. A review of R186's clinical record revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-11 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two Deficient Practice Statements (DPS). DPS #1This citation pertains to intake #'s 2642115 and 2661022. Based on observation, interview, and record review, the facility failed to ensure scheduled IV (intravenous) antibiotics were administered per physician's orders for two residents (R#'s 185 and 183) of two residents reviewed for IV antibiotics resulting in verbalized complaints, frustration, delayed treatment for infections, and the potential for an extended stay due to missed medication doses. Findings include: R185 On 12/9/25 at 12:17 PM, R185 was observed in their room seated in their wheelchair. An IV pump and pole were present in the room. At that time an interview was conducted with R185 regarding their stay in the facility. R185 verbalized complaints they were not receiving their IV antibiotics as scheduled. They said they were to receive the medication three times a day and felt they had missed some of their doses. On 12/10/25 at 10:30 AM, a second interview with R185 was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-11 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure proper storage of medications and biologicals for four of four medication carts reviewed for medication storage.Findings include: On 12/10/2024 at 9:10 AM, An observation of the Mum Front Medication Cart was conducted with Licensed Practical Nurse (LPN) F. The following medications were observed unpackaged and without patient identifiers: Second drawer was observed with loose medications including a white oval shaped tab, white round scored tab stamped 16, tallow round tab stamped 54, white scored tab. Third drawer base was observed with moderate amounts of red and brown colored spilled dried matter where liquid stock medications are stored. A liquid stained envelope with name of a resident was observed tucked into the corner containing four size 13 Kirkland Brand hearing aid batteries. Per LPN F the resident no longer at the facility. On 12/10/2024 at 9:30 AM, an observation of the Lilly Back Medication Cart was conducted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement appropriate infection control practices relating to laundry service and transmission based precautions for one resident (R185), of one resident reviewed for transmission based precautions, resulting in the spread of infection. Due to faulty infection control practices in the laundry, this his deficient practice had the potential to affect all residents residing in the facility. On 12/9/25 and 12/10/25, multiple observations of R185's room revealed a sign that indicated they were on contact isolation precautions (transmission based precaution that requires the use of an isolation gown and gloves when entering the room) as well as personal protective equipment (isolation gowns, gloves, masks, face shields) for use located in the hallway next to R185's room. On 12/11/25 at 9:20 AM, Phlebotomist 'W' was observed to enter R185's room with their phlebotomy kit (a bag with blood draw supplies). Upon entry to the room they were not observed to don an isolation gown. When they entered the room, they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to thoroughly inventory and document personal belongings upon admission for one resident (R123), of one resident reviewed for personal belongings, resulting in the potential for denial of replacement of missing items and valuables. Findings include: On 12/9/25 at 11:56 AM, R123 was observed lying in bed in their room. They were asked about their stay at the facility and verbalized a complaint regarding the facility losing their hearing aids and their ice packs brought from home. R123's room was observed to contain many personal items of value, among them: a cell phone, electric razor, and a tablet. They were asked if the facility was aware they were missing the items and said they alerted someone but did not know who. They further said the person they alerted dismissed their concern because the items were not listed on their, inventory sheet. They were asked if staff assisted them to fill out a grievance form and said they did not. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the call light was in reach for one resident (R114), of one resident reviewed for accommodation of needs, resulting in verbalized frustration and the potential for a delay in staff response to resident needs. Findings include: On 12/9/25 at 11:49 an, R114 was observed in their room. They were sitting in their recliner with their legs elevated. The recliner was positioned approximately five feet away from the right side of their bed. An interview with R114 was conducted and they said they were experiencing pain. They were asked if they made the nurse aware, and said they did not. They were then asked if they could activate their call light to request their nurse and said, I can't reach it, it's way over there. R114 pointed to their call light that was observed clipped to their bed, approximately five feet away from where they were seated in their recliner. R114 was asked if they were able to ambulate from their recliner to the bed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their grievance process for one resident (R185) of one resident reviewed for grievances, resulting in verbalized complaints and unresolved grievances. Findings include: On 12/9/25 at 12:17 PM, R185 was observed in their room seated in their wheelchair. An IV (intravenous) pump and pole were present in the room. At that time an interview was conducted with R185 regarding their stay in the facility. R185 verbalized complaints they were not receiving their IV antibiotics as scheduled. They said they were to receive the medication three times a day and felt they had missed some of their doses. On 12/10/25 at 10:30 AM, a second interview with R185 was conducted and they indicated they did not receive their 6 AM dose of their IV antibiotic. R185 appeared upset, frustrated, and verbally expressed worry about the missed doses and how it would impact their recovery. On 12/10/2025 at approximately 10:35 AM, R185's Nurse, Nurse 'W' was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure allegations of abuse were reported to the Administrator/Abuse coordinator and to the State Agency for one R (68) of nine residents reviewed for abuse. Findings include:On 12/9/25 at approximately 9:40 AM, R68 was observed sitting in their wheelchair in their room. The resident was alert and able to answer questions asked. When asked if they felt safe in the facility, they reported that some staff are often rude, disrespectful and at times not physically careful.A review of R68's clinical record revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included: type II diabetes, difficulty walking and acute respiratory failure. A review of R68's Minimum Data Set (MDS) noted the resident had a Brief Interview for Mental Status (BIMS) score of 15/15 (intact cognitive functioning) and was their own responsible party.Continued review of R68's clinical record revealed, in part, the following:11/9/25:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 41 citations
  • Potential for harm · D2025-12-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to initiate their bowel protocol for one resident (R123) of one resident reviewed for bowel and bladder, resulting in constipation and verbalized complaints of pain and discomfort. Findings include: On 12/9/25 at 11:56 AM, R123 was observed in their bed. At that time, an interview was conducted and R123 reported they had not had a bowel movement in a week. They were asked if staff were aware of his situation and said they were, and someone told them they were going to get a suppository later on in the day. R123 expressed feelings of anxiousness, pain, and discomfort in their stomach. They further reported they had several of their thoracic vertebrae fused in their spine and at home they were on a strict bowel regimen to ensure regularity. They expressed frustration with staff not listening to them and said they had been hospitalized in the past because of constipation and feared having to be hospitalized again. A review of R123's clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dressings were changed in a timely manner for a peripherally inserted central catheter for one resident (R185), of one resident reviewed for peripherally inserted central catheters, resulting in the potential for the development of infection. Findings include: On 12/9/25 at 12:17 PM, R185 was observed in their room seated in their wheelchair. An interview was conducted at that time and R185 expressed some concerns with their IV (intravenous) antibiotic medications. R185 was asked how they received their IV medications and said they had a PICC (peripherally inserted central catheter) line in their right arm. With their permission, an observation of the line and the insertion site was conducted and it was noted the dressing on the PICC line was dated 12/2/25. On 12/10/25 at 10:32 AM, a second observation of R185's PICC line dressing revealed it remained with the date of 12/2/25. They were asked if the dressing to their PICC line had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure adequate documentation/monitoring of suctioning administration and cleaning were followed for one resident (R46) of one resident reviewed for oral suctioning. Findings include: On 12/09/2025 at approximately 10:29 a.m., R46 was observed in their room, laying in their bed. R46 was observed to have a suctioning machine (a machine used to expel secretions) next to their bed. R46's suctioning machine was observed to have multiple tubes attached to it that were observed to have dried mucus inside. R46's suctioning container was observed to be 3/4 full of dried green mucus. No dating was observed on the tubing or the container to document the last time it had been changed and emptied. On 12/10/25 at approximately 9:42 a.m., R46 was observed in their room, laying in their bed. R46 was observed to have a suctioning machine (a machine used to expel secretions) next to their bed. R46's suctioning machine was observed to have multiple tubes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain complete and accurate electronic medical records for two (R60 and R142) of two residents reviewed for medical records. Findings include:A review of a Facility Reported Incident (FRI) submitted to the State Agency (SA) revealed an allegation It was reported the facility failed to protect the resident from a resident to resident physical abuse incident which did not result in injury. Documentation revealed the incident occurred on 11/3/25 but no time was included in the incident summary provided.The facility's investigation documented, in part: .On 11/3/2025, resident (R60) had a disagreement in the Unit 2 common area over the loudness of the television as she requested for the television to be turned down. As a result, resident (R142) intervened and contact was made by (R60's) quad point cane to (R142's) leg. Pain and skin assessment completed. There was a small bump to (R142's) leg. No pain and resident (R142) indicated that she was fine. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2600758Based on interview and record review the facility failed to ensure timely administration of an ordered and requested pain medication (Oxycodone) for one resident (R101) of one reviewed for pain. Findings include:Findings include:Clinical record review revealed R101 sustained trauma resulting in necrotizing fasciitis (also known as flesh-eating disease, an infection that kills the body's soft tissue) of the left upper extremity and lower extremity. R101 underwent emergent debridement (surgical procedure that involves the removal of dead, damaged, or infected tissue) and fasciotomy (surgical procedure involves cutting through the tissues that surround muscles) of the left anterior (front) thigh and left forearm, underwent multiple debridement's, left femoral muscle flap graft and required a Wound VAC (vacuum-assisted closure technique that pulls tissue of a wound together and promotes healing). R101's pain regimen included Oxycodone 10 milligram (mg) every four hours as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-01 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00152565. Based on interview and record review, the facility failed to ensure sufficient Nursing staff were available to meet resident medical and supervision needs for 15 residents (R901 and R907) and 13 anonymous residents residing on Mum Unit 2, resulting in delayed medication administration and inadequate resident supervision. Findings include: On 5/1/25 a concern submitted to the State Agency was reviewed that alleged the facility was short on Nursing staff on 4/25/25 through 4/26/25 and were not able to provide adequate supervision. On 5/1/25 at approximately 11:37 a.m., Certified Nursing Assistant I (CNA I) was queried if they were one of the CNA's providing care for R901 on 4/25/25 into 4/26/25 and they reported they were. CNA I was queried regarding the incident between R901 and R907 and they reported they heard R907 yelling out for help and when they got to R901's room, they found R907 and R901 in R901's bed but there was a little space between them. CNA I explained that both residents were intoxicated and R901 had liquor in there bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00152565 Based on observation, interview and record review, the facility failed to report allegations of abuse/mistreatment to the State Agency (SA) involving two residents (R901 and R907) of three residents reviewed for abuse/neglect/mistreatment. Findings include: On 5/1/25 a complaint submitted to the State Agency was reviewed which alleged R901 touched R907 inappropriately in their room on the midnight shift between 4/25/25 and 4/26/25 and that R901 was seeking out other women in the facility for sexual activity. R901 On 5/1/25 at approximately 1:22 p.m., R901 was observed in their room, laying in their bed. R901 was queried regarding the night of 4/25/25 into the early morning of 4/26/25. R901 reported they were aware of the night and that he was drinking alcohol in their room with R907. R901 indicated he likes female companionship. R901 was queried if the staff had to come in after R907 was yelling help and he indicated they did but that they did not do anything do them.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00151369 Based on interview and record review, the facility failed to timely address a change of condition for one resident (R#904) of one resident reviewed for a change of condition, resulting in delayed treatment, and failed to ensure the necessary documentation was completed to obtain a medically necessary power tilt recline wheelchair for one Resident (R#905) of two reviewed for rehab services. Findings include: On 5/1/25 at 9:20 AM, a review of R904's closed clinical record was conducted and revealed they admitted to the facility on [DATE] and most recently discharged to the hospital on 3/23/25. A review of R904's progress notes was conducted and revealed the following: A Pertinent Charting-Change of Condition note dated 3/17/25 at 7:43 AM entered into the record by Nurse 'M' that read, .Change identified: Confusion .general weakness, Increased urinary frequency, abdominal cramping .Assessment: .Needing 2 people assist with all transfers due to weakness .Needed to use the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00151369 Based on interview and record review, the facility failed to ensure timely laboratory services for one resident (R904) of one resident reviewed for laboratory services, resulting in a delay for the treatment of a urinary tract infection. Findings include: On 5/1/25 at 9:20 AM, a review of R904's closed clinical record revealed they admitted to the facility on [DATE] and discharged to the hospital on 3/23/25. R904's progress notes were reviewed and included the following: A note dated 3/17/25 that read, .Change identified: Confusion .Increased urinary frequency, abdominal cramping .Needing 2 people assist with all transfers due to weakness . Needed to use the bathroom about every hour during the night. c/o (complains of) of pain during urination .Collected urine culture to check for UTI (urinary tract infection) . A note dated 3/18/25 entered into the record by NP (Nurse Practitioner) 'H' that read, Per nursing pt (patient) has increased confusion for the past few…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-26 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00149526 Based on interview and record review, the facility failed to ensure administration of an enteral tube feeding (a liquid form of nourishment that is delivered via a surgically inserted tube into the body) in accordance with a Physician order for one (R906) of five reviewed for hydration, resulting in the increased potential for dehydration and clinical compromise. Findings include: On 2/25/25, A clinical record review revealed R906 was admitted to the facility on [DATE]. R906 was a pedal cycle driver injured in a collision with an automobile resulting in multiple bone fractures, diffuse brain injury with loss of consciousness, and required a craniotomy (a surgical procedure in which a part of the skull is temporarily removed to expose the brain and perform an intracranial procedure). R906 was at risk for altered nutrition related to the accident and required eternal feeding for nutrition and hydration. A Brief Interview for Mental Status (BIMS) was unable to be assessed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-19 · tag F0919 — failed to provide a working call system — widespread
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation Pertains to intake #: MI00146952 Based on observation and interview, the facility failed to effectively maintain the resident call system that had capability to directly alert the caregivers and or there were no audible or visual alerts systems for care givers which had the potential to affect all 142 residents at the facility. This deficient practice had an increased likelihood for delayed emergency response and/or negative resident outcomes. An initial facility rounds were completed on 9/16/24 at approximately 10:15 AM on the hallway with Rooms 180-195. There was a computer monitor on the hallway mounted on the wall.This Surveyor observed staff members periodically walking to the monitor to check and when the surveyor asked what it was (that they were looking at) staff members reported that was the call light monitor. There was a nursing work area in the adjacent to the opposite hallway. There were no call light (audible or visual) alert systems in the work area and that was later confirmed by the facility staff and leadership. There were no alerts outside resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-19 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure nursing staff adhered to professional standards for three (R81, R53 and R16) of seven reviewed for medication administration. Findings include: On 9/16/24 at approximately 10:24 AM, R81 was observed sitting in their wheelchair in their room. On their tray table was a prescription for Ciclopirox (a medication used to treat fungal infections). R81 was asked if they could identify the medication and whether they administered the medication on their own. R81 reported that staff administers the medication to their toes daily before putting on their socks. A second observation was made on 9/16/24 at approximately 11:21 AM and the medication Ciclopirox was still on R81's tray table. On 9/16/24 at approximately 11:25 AM, Nurse A was interviewed regarding R81's medication. Nurse A was asked if R81 was able to have the medication left unlocked in their room. Nurse A reviewed R81's medical orders and noted that they did not believe the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-19 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide activity of daily living care including showers for one (R27) of three residents reviewed for activities of daily living. Findings include: On 9/16/24 at 11:11 AM, R27 was observed in bed, lying on her back. R27 reported that they don't get showers like they should. R27 reported that their hair was saturated with sweat and when they ask staff for a shower or a bath, they tell her tomorrow, tomorrow. A review of the clinical record revealed R27 was admitted into the facility originally on 6/5/18 with the most recent re-admission on [DATE] with diagnoses that included: mixed incontinence, functional diarrhea, muscle weakness and anxiety disorder. According to the Minimum Data Set (MDS) assessment dated [DATE], R27 was dependent for toileting hygiene and scored 14/15 on the Brief Interview for Mental Status (BIMS) exam (which indicated intact cognition). A review of R27's Treatment administration record (TAR) revealed that R27 should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to consistently ensure infection control standards, practices and protocols were consistently followed by the facility staff for six (R's 136, 110, 122, 102, 139 & 119) of 28 sampled residents, this deficient practice had the ability to affect all residents residing in the facility at the time of the survey. Findings include: On 9/16/24 at 11:22 AM, Registered Nurse (RN) B and Certified Nursing Assistant (CNA) C was observed exiting the room of R136, with their Personal Protective Equipment (PPE) on that included a gown, gloves, mask & shield. A record review revealed R136 was diagnosed with COVID-19. The signage on R136's door documented the resident was on Droplet/Contact/Airborne precautions. Review of the CDC (Centers for Disease Control and Prevention) protocol documented to discard the gloves and gown before exiting the room and to remove respirator after exiting the room. At the time of the observation the facility's Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #: MI00146952 Based on interview and record review facility failed to document and promptly resolve grievances reported to the facility staff for one (R79) of one Resident reviewed for grievances. Findings include: R79 R79 was admitted to the facility on [DATE]. R79's admitting diagnoses included heart failure, diabetes, muscle weakness, mild cognitive impairment, and legal blindness. Based on Minimum Data Set (MDS) assessment dated [DATE], R79 had a Brief Interview for Mental Status (BIMS) score of 14/15. R79 needed staff assistance with their Activities of Daily Living (ADLs) such as dressing, bathing, toileting etc. A complaint received by State Agency revealed that the concern (s) that were brought to the attention of facility staff were not resolved in a timely manner. An e-mail request was sent on 9/17/24 to the facility administrator to provide the grievances and the facility follow up for R79. Review of grievances and facility follow-up revealed that R79 had concerns…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00146952 Based on observation, interview, and record review, the facility failed to obtain a podiatry appointment as ordered after an infection for one (R79) of one Resident reviewed for foot care. This deficient practice has the potential to deteriorate the mobility and overall wellbeing of the resident. Findings include: A record review revealed that R79 was admitted to the facility on [DATE]. R79's admitting diagnoses included heart failure, diabetes, muscle weakness, mild cognitive impairment and legal blindness. Based on the Minimum Data Set (MDS) assessment dated [DATE], R79 had a Brief Interview for Mental Status (BIMS) score of 14/15. R79 needed staff assistance with their Activities of Daily Living (ADLs) such as dressing, bathing, toileting etc. and for their mobility. An initial observation was completed on 9/16/24 at approximately 1:10 PM. The first part of the observation was completed from the hallway outside of R79's room. A CNA (Certified Nursing Assistant) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure oxygen was administered per Physician's order and the appropriate cannula was provided and changed for two residents (R149 and R112) of two residents reviewed for respiratory care. Findings include: R149 On 09/17/24 the medical record for R149 was reviewed and revealed the following: R149 was initially admitted to the facility on [DATE] and had diagnoses including Respiratory failure whether with hypoxia or hypercapnia, Hypoxemia, Pulmonary emphysema and Pulmonary edema. A review of R149's MDS (minimum data set) with an ARD (assessment reference date) of 7/11/24 revealed R149 needed assistance from facility staff with most of their activities of daily living. A Nurse Practitioner (NP) Evaluation dated 7/11/24 revealed the following: Date of Service: 7/11/2024 .General: [AGE] year-old female with chief complaint of shortness of breath. Patient was recently in the hospital for hypercapnia. Patient CO2 was 80. Patient seen and examined…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medically related social services were provided for two residents (R16 and R124) of two residents reviewed for Social Services. Findings include: R124 On 9/16/24 the medical record for R124 was reviewed and revealed the following: R124 was initially admitted to the facility on [DATE] and had diagnoses including Dementia, Restlessness and Agitation and Delirium. A review of R124's MDS (minimum data set) with an ARD (assessment reference date) of 6/29/24 revealed R124 required set-up assistance from staff. R124's BIMS score (brief interview for mental status) was three indicating severely impaired cognition. A review of R124's comprehensive plan of care revealed the following: Focus-Resident has impaired cognitive function related to: unspecified dementia with behavioral disturbance/hallucinations/delirium and BIMS score. Date Initiated: 06/27/2024 . A review of R124's demographic profile-facesheet revealed R124 did not have an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure accurate reconciliation for controlled medications for two residents (R10, R79) of four reviewed for narcotic storage. On 9/18/24 at 5:10 PM, the North Tulip medication cart, was observed with Register Nurse (RN) CC. A record review of the narcotic binder revealed R10 was administered one tablet of Hydrocodone/Acetaminophen 10/325 milligrams (mg) (a narcotic medication) at 2:26 PM by RN CC and five tablets remained. The blister pack was observed having four tablets. RN CC commented that they were pulled into an isolation room to assist another resident and forgot to administer the medication to R10. On 9/18/24 at 5:30 PM, the Back Mum medication cart was reviewed with RN Y. A record review of the narcotic binder revealed R79 was provided one tablet of Tramadol (an opioid pain medication) last given on 9/16/24 at 9:18 PM and 13 tablets remained. The blister pack revealed 12 tablets of Tramadol. RN Y acknowledged that the tablet was administered to R79 prior to dinner and forgot to reconcile the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a Physician ordered laboratory (lab) diagnostic was completed for one resident (R149) of one residents reviewed for diagnostics. Findings include: On 09/17/24 the medical record for R149 was reviewed and revealed the following: R149 was initially admitted to the facility on [DATE] and had diagnoses including Respiratory failure whether with hypoxia or hypercapnia, Hypoxemia, Pulmonary emphysema and Pulmonary edema. A review of R149's MDS (minimum data set) with an ARD (assessment reference date) of 7/11/24 revealed R149 needed assistance from facility staff with most of their activities of daily living. A Nurse Practitioner (NP) Evaluation dated 7/11/24 revealed the following: Date of Service: 7/11/2024 .General: [AGE] year-old female with chief complaint of shortness of breath. Patient was recently in the hospital for hypercapnia. Patient CO2 (carbon dioxide) was 80. Patient seen and examined today and talked with her husband states that her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-09-19 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete a periodic rehabilitation screening and/or evaluation and initiate maintenance interventions upon discharge for a one (R108) of one Resident reviewed for rehabilitation services resulting in the likelihood for further decline in range of motion, impairment with skin integrity, and increase in pain during Activities of Daily Living (ADL). Findings include: Record review revealed R108 was a long -term resident of facility, admitted on [DATE]. R108 had a recent hospitalization and they were readmitted back to the facility on 5/31/24. R108's admitting diagnoses included contracture of Right and Left hand, dementia, failure to thrive, depression, and anxiety disorder. R108 was confined to bed and needed extensive staff assistance with their Activities of Daily Living (ADL - mobility in bed, dressing, eating etc.). Based on a Minimum Data Set (MDS) assessment with an assessment reference date of 8/20/24, R108 had a Brief interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the pneumonia vaccine was administered after consenting for one (R79) of five sampled residents reviewed for immunizations. Findings include: R79 was admitted to the facility on [DATE] with medical diagnoses that included heart failure, hypertension, diabetes, high cholesterol, and dementia. A Brief Interview of Mental Status (BIMS) score totaled 14/15 indicating R79 was cognitively intact. Record review revealed R79 was offered and signed a consent for the pneumonia vaccine on 6/17/24. Review of the Electronic Medical Record documented R79 refused the pneumonia vaccine. On 9/19/24 at 11:56 AM, an interview was conducted with Infection Preventionist E who confirmed the pneumonia vaccine was documented as refused, and reviewed R79 consented to receive the vaccine. E acknowledged the vaccine has not been administered. On 9/19/24 around 3:00 PM, An interview with Corporate Clinical Services BB acknowledged the facility failed to ensure the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the COVID-19 vaccine was offered and timely administered after consent for two (R136, R29) of five sampled residents reviewed for immunizations. Findings include: R136 Clinical record review revealed R136 was admitted to the facility on [DATE] with medical diagnoses including cancer, hypertension, blood clots, vascular disease, and renal failure. A Brief Interview of Mental Status (BIMS) score totaled 11/15 indicating R136 had moderate cognitive impairment. On 9/19/24, A clinical record review revealed the SpikeVax Moderna COVID-19 was not offered to R136 until 9/19/24 after a random sample of residents was provided to the Infection Preventionist E. When Infection Preventionist E was questioned why was R136 was just offered today (9/19/24), E responded R136 must of slipped through the cracks.Infrection Preventionist E was inquired of the facility policy regarding offering the vaccine and acknowledged it should have been offered within 72 hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00145518 Based on interview and record review, the facility failed to ensure administration of a scheduled long acting antipsychotic medication for one (R601) of three residents reviewed for medication administration. Findings include: A review of a complaint submitted to the State Agency revealed an allegation that the facility did not administer R601's injectable antipsychotic medication that she required every two weeks. It was alleged the missing injection resulted in an increase in mental health symptoms and R601 was no longer at her mental health baseline . A review of a Contact Notes written by R601's Community Mental Health Case Manager (CMH CSM 'D') revealed the following documentation: An in person contact note dated 6/13/24 at 2:35 PM documented, (CSM 'D') arrive to (facility) to deliver (R601's) Haldol (an antipsychotic medication) injection. CSM informs (R601) they are delivering injection for the purpose of this visit. CSM directly hands unit manager,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00142965, and MI00139952. Based on observation, interview and record review, the facility failed to ensure the required assistance level for bed mobility was provided to one (R913) of four residents reviewed for accidents. Findings include: Review of allegations reported to the State Agency included concerns with R913 having adequate interventions to prevent falls. On 4/22/24 at 2:40 PM, R913 was observed laying in bed on their back. Their bed had an air mattress with a wider width mattress in place. There were no assist rails or bars observed in use. R913 was asked about their fall on 4/20/24 and reported the aide was changing her brief and the linens and they rolled out of the bed. When asked how many staff were present at the time, R913 reported only one. When asked if there were any adaptive rails or bars to the bed that they could hold onto when they were rolled over, they reported no but they felt that might help them. Review of the clinical record revealed R913 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-23 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00142965 Based on interview and record review, the facility failed to ensure physician ordered laboratory tests were completed for one (R910) of one resident reviewed for laboratory services. Findings include: Review of R910's clinical record revealed R910 was initially admitted to the facility on [DATE], readmitted on [DATE] with diagnoses that included: major depression, chronic respiratory failure and diabetes. A review of R910's physicians orders revealed an order from 1/30/24 for Skin script <sic> of left hand finger webs to rule out scabies. On 4/22/24 at 12:10 PM, an interview was conducted with infection preventionist B. When queried about results for the skin scraping order from 1/30/24 she was unable to provide results. On 4/22/24 at 12:40 PM, verbally requested results from 1/30/24 skin scraping order from NHA (Nursing Home Administrator). On 4/22/24 at 3:13 PM, an email was received from the NHA and stated that they have been unsuccessful in locating the result for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-31 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00138638, MI00137343. Based on observation and interview, the facility failed to maintain a sanitary and odor free environment, and maintain the physical environment in good repair, resulting in offensive odors and a non-homelike environment, affecting all residents in the facility. Findings include: On 8/29/23 at 9:45 AM, the shower enclosure tile, located in the shower room near resident room [ROOM NUMBER], was observed to be stained with rust and biofilm. Additionally, a package of briefs was observed to be stored on the floor in the supply closet nearest to resident room [ROOM NUMBER]. On 8/29/23 at 9:47 AM, the ice machine, located in the hydration room, was observed to have biofilm accumulation on the ice machine deflector plate. Additionally, the ice scoop holder was observed to have biofilm accumulation. On 8/29/23 at 9:52 AM, the call light fixture for the toilet enclosure, located in the shower room on the 180 suite, was observed to not be provided with a call light…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-31 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a pest free environment, and maintain the facility free of pest harborage conditions, resulting in presence of pest, affecting all residents who consume food from the kitchen. Findings include: On 8/29/23 at 9:10 AM, drain flies were observed throughout the kitchen facility, appearing more concentrated in the dish machine area. Heavy accumulation of water was observed on the floor underneath the dish machine drain boards, sourcing from the dish machine leaking water onto the floor. At this time, Dietary Manager FF was queried on pest control efforts and stated that the pest control operator visits the facility once a week. On 8/29/23 at 9:22 AM, the tile grout, around the three-compartment sink area, was observed to be dissolving, resulting in gaps in the tile where water was accumulating and creating harborage conditions for pests. At this time, Dietary Manager FF stated that the dissolving grout was reported to the Maintenance Department yesterday for the second time. According to the Pest Control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-31 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to honor resident's food preferences for four residents (R#'s 26, 62, 28, and 18) of 11 residents reviewed for food preferences, resulting in verbalized feelings of frustration. Findings include: R26 and R62 On 8/29/23 at 9:36 AM, an interview was conducted and R26 said the facility frequently did not provide their requested meal options. They said they fill out their ticket with their preferences, but frequently they do not get the items they request. They said they requested biscuits and gravy, but did not get them delivered. They said someone did eventually bring them some, but it took a long time and they were tired of always having to ask. On 8/29/23 at 12:09 PM, R26's meal was observed. They said they did not receive their caesar salad they requested with the spaghetti meal. A review of their menu revealed they circled they wanted to have a caesar salad. It was further observed a bowl of brown gravy was on the meal tray. They were asked why they were given a bowl of brown gravy with spaghetti and said I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-31 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure medications were appropriately stored in two of three medication carts and ensure one cart was locked, resulting in the potential for unauthorized entry, misuse and possible diversion of medications by staff, visitors, and residents. Findings include: On 8/29/23 at approximately 2:13 PM, the medication cart assigned to both Nurse C and Nurse AA on the Poppy Unit was observed to be unlocked and a set of keys was lying on top of the cart and the computer was showing the names of residents that receive medication. Nurse C reported that they were sharing the cart with Nurse AA and left the cart unlocked when they went to answer a phone call. The cart was reviewed, and an open undated Levemir Flex Pen (insulin) was observed. Nurse AA was asked about the undated Levemir Flex Pen and reported that the pen should have been labeled and dated. On 8/29/23 at approximately 2:30 PM, the medication cart located on the locked unit was reviewed with Nurse BB. Five unidentified pills were observed on the bottom of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-31 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an effective Antibiotic Stewardship program that included consistent implementation of protocols for appropriate antibiotic administration and ensured that infection criteria were met for six (R92, R95, R104, R70, R75 and R50) residents resulting in the potential for unnecessary antibiotic usage and the development of multiple drug resistant organisms. Findings include: On 8/31/23 at 11:28 AM, review of the facility's Antibiotic Stewardship program was conducted with the Director of Nursing (DON), who served as the Infection Control Nurse. The DON was asked about the risks of inappropriate antibiotic use. The DON explained it could cause antibiotic resistance. Review of the line listings revealed the following: R92 was documented as receiving Cefadroxil 500 mg (milligrams) two times a day continuously since 10/22/23 for, INFECTION FOLLOWING A PROCEDURE, DEEP INCISIONAL SURGICAL SITE. The DON was asked why R92 was on an antibiotic for 22 months. The DON explained the antibiotics had been ordered due to infected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-31 · tag F0923 — pattern
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain ventilation, resulting in offensive odors and potential for breathing difficulties for residents, affecting residents on the Tulip hall. Findings Include: On 8/29/23 at 1:57 PM, the bathroom of room [ROOM NUMBER] was observed to have an offensive musty odor. At this time, the exhaust ventilation was tested using a paper towel held against the exhaust grid to see if the vent had sufficient air flow and the vent was observed to not be able to hold the paper towel, showing potential for non-functioning exhaust. On 8/29/23 at 2:00 PM, the bathroom of room [ROOM NUMBER] was observed to have an offensive urine odor. At this time, the exhaust ventilation was tested using a paper towel held against the exhaust grid to see if the vent had sufficient air flow and the vent was observed to not be able to hold the paper towel, showing potential for non-functioning exhaust. During an interview on 8/30/23 at 1:10 PM, Maintenance Director DD was queried on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure timely formulation of advance directives and code status according to resident's wishes for one (R117) of three residents reviewed for advance directives with potential for resident preferences for medical care to not be followed by the facility. Findings include: R117 was admitted to the facility on [DATE] for short term skilled nursing and rehabilitation services. R117's admitting diagnoses included quadriplegia after recent spinal cord injury with 7th cervical vertebrae fracture with cervical fusion after fall from stairs at home, major depressive disorder, bipolar disorder, and muscle spasms. R117 was living independently in the community prior to this fall and spinal cord injury. R117 had a Brief Interview for Mental Status (BIMS) score of 15/15, indicative of intact cognition. An observation was completed on 8/30/23 at approximately 2:40 PM. R117 was observed sitting in their wheelchair in their room. An interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to report to the State Agency (SA) an allegation of resident to resident physical abuse for one (R74) of three residents reviewed for abuse. Findings include: According to the facility's policy titled, Abuse, Neglect and Exploitation dated 10/24/2022: .Reporting of all alleged violations to the .state agency .within specified timeframes .Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse . Review of the clinical record revealed R74 was admitted into the facility on 7/14/20 with diagnoses that included: Alzheimer's disease, impulse disorder, and mild intellectual disabilities. According to the Minimum Data Set (MDS) assessment dated [DATE], R74 had some communication deficits and sometimes made themselves understood, sometimes understood others, had severe cognitive impairment, exhibited no mood or behavioral concerns, and was independent with ambulation. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow up timely and obtain specialist follow up appointments as ordered for two (R84 and R92) of two Residents reviewed for follow up appointments and coordination of care with external providers. Findings include: R84 R84 was admitted to the facility on [DATE]. R84's admitting diagnoses included osteoarthritis, chronic pain, psoriatic arthritis, rheumatoid arthritis, failure to thrive with history of right knee surgery. R84 was admitted to the facility for long term care and did not have any family support or a home in the community. R84 had Brief Interview for Mental Status (BIMS) score of 15/15, indicative of intact cognition. Based on the Minimum Data Set (MDS) assessment with an Assessment Reference Date of 8/5/23, R84 needed extensive staff assistance with their mobility and Activities of Daily Living (ADL). R84 had range of motion impairment on both upper and lower extremities. R84 was using wheelchair and they were totally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure three Certified Nursing Assistants (CNA's T, U and V) out of five CNAs reviewed for education had completed the required annual competency evaluation, including demonstration in skills and techniques necessary to care for residents. This deficient practice had the potential to affect all residents that resided in the facility. Findings include: The Director of Nursing (DON), who was responsible for annual competency evaluations and continued nursing training, was asked to provide competency evaluations for five CNAs. The DON reported that competency evaluations are done yearly based on the staff's hire date. The DON was able to provide two of five competency evaluations and noted that they did not complete competency evaluations for CNAs T, U and V. The DON noted that they should have been completed and they were on their list to complete. A review of the facility policy titled, Training Requirements (revised 10/24/23) documented, in part, Policy: It is the policy of this facility to develop, implement, and maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure timely assessment and follow-up interventions by behavioral health services were provided for two (R84 and R117) of three Residents reviewed for mood and behavior, resulting in delayed and/or unmet emotional and psycho-social well-being care needs and increased potential for direct care staff to be unaware of how to address the behaviors with further likelihood of unmet care needs. R117 R117 was admitted to the facility on [DATE] for short term for skilled nursing and rehabilitation services. R117's admitting diagnoses included quadriplegia after recent spinal cord injury with 7th cervical vertebrae fracture with cervical fusion after fall from stairs at home, major depressive disorder, bipolar disorder, Attention Deficit Hyperactivity Disorder (ADHD), and history of substance abuse. R117 was living with their family in the community prior to this fall and spinal cord injury. R117 was independent with all their Activities of Daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to review the recommendations as stated on the Medication Regimen Review (MMR) for one (R71) of five residents reviewed for unnecessary medication resulting in the potential for adverse reactions from unnecessary medications. Findings include: Review of Pharmacy Recommendation notes for R71 revealed, in part, the following: 4/4/23: The resident is due for review of sertraline 100 mg (milligrams) PO (by mouth) daily, last Risk-Benefit from 6/2022. Please evaluate current dose and consider gradual taper to ensure resident is using the lowest possible effective/optimal dose. Federal regulations require gradual dose reduction (GDR) attempts . The document was signed by Physician CC with a note that said other: Psych consultation. 6/2/23 The Hospice resident is due for review of sertraline 100 mg PO daily, last Risk-Benefit from 6/2022. Please evaluate current dose and consider gradual taper to ensure resident is using the lowest possible effective/optimal dose. Federal regulations require gradual dose reduction attempts . The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to operationalize an antibiotic stewardship program which ensured appropriate clinical justification for the use of an antibiotic medication and the continuance of unnecessary antibiotics for one (R92) of six residents reviewed for unnecessary antibiotics. Findings include: On 8/31/23 at 11:28 AM, review of the facility's antibiotic stewardship with the Director of Nursing (DON), who was serving as the Infection Control Nurse, revealed R92 had been on Cefadroxil, an antibiotic, continuously since 10/22/21. The DON was asked why R92 was on an antibiotic for 22 months. The DON explained the antibiotics had been ordered due to infected hardware in R92's arm. The DON was asked if R92 had seen the Surgeon or an Infectious Disease Doctor to determine if the antibiotic was still needed. The DON explained R92 had not had follow-up appointments. Review of the clinical record revealed R92 was admitted into the facility on [DATE] and readmitted [DATE] with diagnose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure timely follow through of an oral surgery referral for dental extractions was made for one resident (R63) of two residents reviewed for dental services resulting in a delay for oral surgery. Findings include: On 8/29/23 at approximately 10:16 a.m., R63 was observed in their room, up in their bed. R63 was queried if they had any concerns regarding their care in the facility and they reported they have been having mouth pain for months and have not been able to get all their extractions done in their mouth. On 8/29/23 the medical record for R63 was reviewed and revealed the following: R63 was admitted to the facility on [DATE] and had diagnoses including Osteoporosis and gastroesophageal reflux disease. R63's MDS (minimum data set) with an ARD (assessment reference date) of 7/12/23 revealed R63 needed extensive assistance from staff with personal hygiene. R63's BIMS score (brief interview for mental status) was 15, indicating intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that two (R17 and R111) residents/legal responsible representatives received a clear understanding of the facility's Binding Arbitration agreement prior to signing the document and ensured that the representative had the legal ability to sign the document. Findings include: During the entrance conference the facility reported that the Binding Arbitration was offered to all residents entering into the building. The facility provided a list of residents that had agreed to Binding Arbitration. The facility policy titled, Binding Arbitration Agreements was reviewed and documented, in part: This facility asks all residents to enter into an agreement for binding arbitration. We do not require binding arbitration as a condition of admission to, or as a requirement to continue to receive care at, this facility .Binding Arbitration is a binding agreement by the parties to submit to arbitration all or certain disputes which have arisen or may arise between…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$71,919 in federal fines across 2 penalties.

  • $28,746 — penalty dated 2024-09-19
  • $43,173 — penalty dated 2023-08-31

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.1-2.1 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 52 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Medilodge of FarmingtonFarmington, MI 1 of 5Medilodge of Grand BlancGrand Blanc, MI 1 of 5Medilodge of Grand RapidsGrand Rapids, MI 1 of 5Medilodge of MarshallMarshall, MI 1 of 5Medilodge of Montrose IncMontrose, MI 1 of 5Medilodge of MunisingMunising, MI 1 of 5Medilodge of Sault Ste. MarieSault Ste. Marie, MI 1 of 5Medilodge of SouthfieldSouthfield, MI 1 of 5Medilodge of WestwoodKalamazoo, MI 2 of 5Medilodge at the ShoreGrand Haven, MI 2 of 5Medilodge of Capital AreaLansing, MI 2 of 5Medilodge of CheboyganCheboygan, MI 2 of 5Medilodge of East LansingEast Lansing, MI 2 of 5Medilodge of FrankenmuthFrankenmuth, MI 2 of 5Medilodge of GTCTraverse City, MI 2 of 5Medilodge of KalamazooKalamazoo, MI 2 of 5Medilodge of LudingtonLudington, MI 2 of 5Medilodge of St. ClairEast China, MI 2 of 5Medilodge of Sterling HeightsSterling Heights, MI 2 of 5Medilodge of West BloomfieldWest Bloomfield, MI 3 of 5Medilodge of Campus AreaEast Lansing, MI 3 of 5Medilodge of HillmanHillman, MI 3 of 5Medilodge of LivingstonHowell, MI 3 of 5Medilodge of LivoniaLivonia, MI 3 of 5Medilodge of Mt. PleasantMt. Pleasant, MI 3 of 5Medilodge of PortagePortage, MI 3 of 5Medilodge of ShorelineSterling Heights, MI 3 of 5Medilodge of Tawas CityTawas City, MI 3 of 5Medilodge of TaylorTaylor, MI 3 of 5Medilodge of ZeelandZeeland, MI 3 of 5The Lodge at TaylorTaylor, MI 4 of 5Medilodge of GaylordGaylord, MI 4 of 5Medilodge of HollandHolland, MI 4 of 5Medilodge of LansingLansing, MI 4 of 5Medilodge of LeelanauSuttons Bay, MI 4 of 5Medilodge of MilfordMilford, MI 4 of 5Medilodge of OkemosOkemos, MI 4 of 5Medilodge of RichmondRichmond, MI 4 of 5Medilodge of Traverse CityTraverse City, MI 5 of 5Medilodge of AlpenaAlpena, MI

Showing 40 of 52; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FIFTEENINONE CORPORATE GROUP INC.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2013
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST48%since 11/01/2013
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST48%since 11/01/2013
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEEsince 11/01/2013
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 10/20/2014
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 01/01/2016
FLASHNER, CRAIGIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 11/01/2013
PERLSTEIN, YITZCHOKIndividualCORPORATE DIRECTORsince 11/01/2013
GENERATIONS HEALTHCARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 11/01/2013
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2016

CMS files one row per role, so the 11 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.8M
Net patient revenuemost recent cost report
-1.4%
Operating marginrevenue minus expenses
$4.0M
Related-party expense29% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 4%Other / private 22%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.0M paid to related parties — landlords or management companies under common ownership — equal to about 29% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$313per resident / day
operating cost
$9,511per month
≈ monthly operating cost
$308per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235331. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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