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Medilodge of Leelanau

124 West 4th Street, Suttons Bay, MI 49682 · For profit - Limited Liability company · 72 certified beds · (231) 271-1200 Medicare & Medicaid certified

Call the home — (231) 271-1200 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 2026Resident-funds citation (F0565)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pharmacy
93 W Fourth St Ste A · (231) 271-6111 · Call to confirm hours
Grocery
91 W Fourth St · (231) 271-4280 · Call to confirm hours
Park
South Shore Park · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.0%10.8%15.4%better
Long-stay residents who lose too much weight3.8%5.4%5.4%better
Long-stay residents with a catheter left in their bladder1.0%0.8%0.9%worse
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms6.7%4.3%6.5%typical
Long-stay residents who were physically restrained2.0%0.1%0.1%worse
Long-stay residents with falls causing major injury2.4%3.0%3.3%better
Long-stay residents whose ability to walk worsened4.3%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication23.0%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine95.6%95.0%95.3%typical
Long-stay residents with pressure ulcers4.0%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control21.3%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table11.3%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine82.5%79.5%79.4%typical
Short-stay residents rehospitalized after admission20.2%24.0%22.6%better
Short-stay residents with an outpatient ER visit0.0%11.7%12.0%check this — see note marked star below the table
Long-stay hospitalizations per 1,000 resident days1.511.841.67typical
Long-stay outpatient ER visits per 1,000 resident days1.851.641.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 66 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.5%U.S. median 51.5%
Got home and stayed home
9.1%U.S. median 10.7%
Went back to hospital
77.4%U.S. median 56.6%
Met the expected recovery
0.28U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 77.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 44% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.5%CMS range 43.7–65.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.1%CMS range 6.9–14.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge77.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge64.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge77.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified64.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 3.4–12.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.05
RN hours/ resident / day
0.39
LPN hours/ resident / day
2.01
Aide hours/ resident / day
3.45
Total nurse hours/ resident / day
0.84
RN hoursweekends
44.6%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 72 beds and averages 69.4 residents a day — about 96% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 1.05 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.66 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 1.14 to 0.84 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-03-25)
11
at the previous standard inspection (2024-12-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

29 citations, most serious first. The 10 most serious are shown; the remaining 19 are one tap away and print in full.

  • Potential for harm · Ecited before2026-03-25 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store medications properly and maintain a clean medication cart for one of two medication carts and two Residents (R24 and R48) of six residents reviewed for medication storage. Findings include:Resident #24 (R24) On 3/23/26 at 11:27 AM, an observation was made of R24 in his room. R24 had a bottle of fluticasone propionate solution nasal spray sitting on top of his nightstand. Resident #48 (R48) On 3/23/26 at 11:21 AM, an observation was made of R48 in her room. R48 had a fluticasone furoate/vilanterol inhaler new inhaler on her bedside table. R48 was asked how long she had the inhaler and replied, It is new. I think it has been about two months. During an interview on 3/23/26 at 12:15 PM, with Registered Nurse (RN) G who was asked about medications left at the bedside and replied, My bad. I left them sitting in there. I went to circle back. I just did not make it back yet. On 3/23/26 at 12:25 PM, an audit was made of medication cart on Wharf unit and was found to be out of compliance with debris in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a recapitulation of stay and the Long-Term Care Ombudsman were notified of a resident's discharge from the facility for one Residents (#74) of two residents reviewed for discharge practices.Findings include: Resident #74 (R74)Review of R74 Electronic Medical Record (EMR) revealed the resident was discharged from the facility on December 31, 2025, in police custody. Review of R74's EMR indicated there was not a recapitulation (a summary of the main points of the resident's treatments) of stay completed. Review of the documentation provided to the Long-Term Care Ombudsman in December 2025 indicated they were not notified of the resident's discharge from the facility. On 3/24/26 at 12:10 PM, an interview was conducted with the Nursing Home Administrator (NHA), when asked what discharges are expected to be on the Ombudsman list, he stated I have always been told emergency transfers only.On 3/24/26 at approximately 2:30 PM, during an interview with the Director of Nursing (DON) when asked if a recapitulation of stay was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform Activity of Daily Living (ADL) care (finger and toenail trimming services) for one resident (R12) of one resident reviewed for ADL care. Findings include: Review of R12's Electronic Medical Record (EMR) revealed admission to the facility on 1/28/25 with diagnosis of malignant neoplasm of brain. R12's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 3/15, indicative of severe cognitive impairment. On 03/23/2026 at approximately 11:50 AM, R12 was observed sitting in her room. An interview was attempted with R12, but she was unable to answer questions appropriately. It was observed that R12 was not wearing any socks or shoes at the time of the interview, and R12's fingernails and toenails appeared to be very long. On 03/24/2026 at 1:07 PM, R12 was observed to be walking down the hallway returning her lunch tray. R12 was not wearing any socks or shoes and had visibly long…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to observe the consumption of medication for one Resident (R6) of one resident reviewed for quality of care. This deficient practice resulted in R6 consuming acetic acid with medications. Findings include:This citation pertains to intake 2788510 Resident #6 (R6) Review of a complaint received on 2/25/26 filed with the State Agency (SA) read in part, Complainant states a nurse.gave him his fluid, Acidic Acid, on 02/22/26, in a regular cup and didn't tell him what it was so he drank it. The acidic acid was for flushing out his catheter . On 3/23/26 at 4:00 PM, an interview was conducted with Registered Nurse (RN) G about R6 and receiving acetic acid and replied, (R6) was very upset about the situation and that is why I got called to talk with him and calm him down. What happened was (RN F) was training and brought in (R6's) medication including oral pills, a glass of water, and a glass of acetic acid in the same glass the water was in, so both glasses were identical with clear fluid. (RN F) forgot something and left (R6) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide restorative therapy services per the resident care plan for one Resident (R63) of one resident reviewed for restorative therapy. Findings include: Revealed admission to the facility on [DATE] with diagnoses including cerebral infarction. R63's 2/27/26 Minimum Data Set (MDS) assessment revealed a Brief Interview for Mental Status (BIMS) score of 6/15 indicative of moderate cognitive impairment. In Section O of the 2/27/26 MDS assessment, R63 received four days of Passive Range of Motion (PROM) and three days of splint or brace assistance.On 3/23/26 at 11:50 AM, R63 was observed sleeping in her bed with a hospital gown. It was observed that a wool therapy carrot (a specialized orthosis designed to position severely contracted hands) was on R63's bedside table. Residents' left hand noted to be severely contracted with no open space or view of R63's fingernails.On 3/24/26 at 9:51 AM, R63 was observed laying in bed, finishing her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure accurate and standards of practice of medication administration for two Residents (R47 and R59) of four residents reviewed for medication administration with 4 errors out of 29 opportunities resulting in a medication error rate of 14%. Findings include:Resident #47 (R47)On 3/24/26 at 8:06 AM, an observation was made of Registered Nurse (RN) F during a medication pass with R47. RN F prepared R47's medications and went to administer the medications to R47 in her room which included oral pills and subcutaneous insulin. R47 asked RN F if her diuretic was within the medication cup and RN F replied, Yes. R47 asked RN F to remove the medication from the cup, and she would take it after her appointment when she later returned to the facility. RN F left R47's room and returned to her medication cart. RN F opened her medication cart to visually see what the diuretic looked like and proceeded to look through R47's pills unable to identify the diuretic in R47's medication cup. While RN F went through R47's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number 2711126Based on interview and record review, the facility failed to protect the resident's right to be free from sexual abuse by a resident. This deficient practice resulted in Resident 1 (R1) inappropriately touching Resident 2 (R2) causing R2 to feel mental trauma based on the reasonable person concept.Findings include:Review of the facility's Investigation Summary/Action Taken report dated 1/7/26 read, in part, During routine cares on the AM (morning) of 12/30/25 resident, [name], reported to CNA (Certified Nurse Aide) A, that he observed a male resident, (R1), fondling a female resident, (R2), several weeks ago.he witnessed two instances, about four weeks ago that were two days apart. The first instance he witnessed (R1) squeeze (R2's) breast over her clothes at the puzzle table then rub her thigh.the second instance that occurred approximately two days later, (R1) squeeze (R2's) breast over the clothes then lift her shirt and bounce her breast in the hallway next to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2024-12-11 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficiency pertains to Intake MI00147043 Based on observation, interview, and record review, the facility failed to maintain sufficient staff for four (Resident #8, #37, #41, and #63) of seventeen residents reviewed for staffing. Findings include: Resident #37 (R37) An interview was conducted on 12/9/24 at 12:13 PM with R37, who stated the quality of care has gone down since last year. R37 stated they constantly witnessed one nurse taking care of half the building. One nurse for both Orchard and Wharf, and one nurse for Cabin and Cedar. R37 stated the facility never really has four nurses at the same time and stated that it seemed there were a lot of call ins from the Certified Nursing Aides (CNAs) and it screws everything up. R37 then stated there were times Residents could not have lunch in the dining room because the facility did not have the help to assist the residents. Resident #41 (R41) While conducting an interview on 12/9/24 at 3:11 PM, R41 stated there were long waits for call lights to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-11 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to conduct and document an annual facility wide assessment resulting in the potential for inadequate resources to meet the needs and care for all 68 facility residents. On 12/9/24 during the entrance conference at 11:50 AM the Nursing Home Administrator (NHA) was asked for a copy of the Facility Assessment. The NHA provided a Facility Assessment Tool for 7/2023 through 6/2024. The NHA was asked if there were any updates to the facility assessment to meet the requirement of being reviewed and updated annually. During a follow-up interview on 12/10/24 at 3:20 PM, the NHA stated all files provided were the most current. Review of the Facility Assessment tool section titled Average Daily Census Analysis indicated the patient population had an average of 63 which did not reflect the current resident population.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to update infection control policies annually. This deficient practice has the potential to affect all 68 residents regarding infection control practices. Findings include: On 12/10/24 at 3:20 PM, a review of the infection control policies was completed. The following infection control policies were found not to be updated annually: a. COVID-19 (virus capable of severe respiratory illness) Vaccination policy last updated on 10/20/23; b. Influenza (flu) Vaccination policy last updated on 10/26/23; c. Pneumococcal (pneumonia) Vaccine (Series) last updated on 10/30/23; d. Water Management Program undated and no last updated date; e. Transmission-Based (Isolation) Precautions last updated on 5/22/23; f. Laundry last updated on 10/26/23 and; g. Handling Clean Linen last updated on 10/30/23. On 12/11/23 at 12:21 PM, an interview was conducted with License Practical Nurse (LPN)/Infection Preventionist (IP) B who was asked if she was aware infection control policies should be updated annually and replied, No I was not aware that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 19 citations
  • Potential for harm · D2024-12-11 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were properly secured, physician's orders for self-administration of medications were clarified, and residents were adequately assessed for self-administration of medications for two Residents (R14 and R46) of three residents reviewed for self-administration of medications. Findings include: Resident #14 (R14) On 12/9/24 at 1:03 p.m., a clear plastic medication cup containing two medication tablets was observed on the over bed table in R14's room. R14 confirmed the nurse brought the cup of medications to the room and placed them on the table before exiting the room. A bottle labeled acetaminophen 500 mg (milligrams) was observed on the nightstand in R14's room. R14 said the bottle contained her pain medication, and she kept the bottle of medication in her room on the nightstand. The bottle was approximately half filled with white, circular tablets. When R14 was asked if the nurses followed up with her to ask her if she took her medications, R14 said, No. I think they just know I take it. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure written bed-hold information was provided to two Residents/Representatives (#22 & #57) of three residents reviewed for written notice of bed hold. Findings include: Resident #22 (R22) Review of R22's electronic medical record (EMR), communication form and progress note, dated 9/15/24, read in part, .hypoxia [ an absence of enough oxygen in the tissues to sustain bodily functions]/oxygen needs . Review of the Clinical Census report revealed R22 was hospitalized from [DATE] through 9/25/24. Review of R22's EMR revealed there was no Bed Hold Authorization form completed. During an interview on 12/10/24 at 2:09 PM, the Nursing Home Administrator (NHA) was asked who was responsible for the bed hold authorization form and replied, Nursing is responsible for the SBAR (Situation, Background, Assessment, Recommendation), transfer form, and the bed hold authorization. Then the medical records staff is responsible to uploading the bed hold into the EMR.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This deficiency pertains to MI00147043 Based on interview and record review, the facility failed to provide necessary showers during preferred times for two Residents (#6 and #22) of eighteen residents reviewed for ADL's (Activities of Daily Living). Findings include: Resident #6 (R6) Review of R6's Minimum Data Set (MDS) assessment, dated 9/2/24, revealed a diagnosis that included diabetes mellitus. R6 scored 15 out of 15 on the Brief Interview for Mental Status (BIMS) assessment, reflective of intact cognition. During an interview on 12/10/24 at 9:10 AM R6 was asked about staffing. R6 replied, There are not enough aides. I am only to have a female caregiver and there was a time about a week ago there were no female aides working, just the nurse was a female. I feel degraded. On 12/10/24 at 2:45 PM, during a follow-up interview R6 was asked about showers and replied, There is something wrong with the boiler. The water is cold and when that happens the staff must go reset it. I have to wait to take a shower. I prefer showers first thing in the morning, but if the boiler is not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement interventions to prevent falls with further injury for one Resident (#3) of three residents reviewed for falls. This deficient practice resulted in the risk for further falls with injury. Findings include: Resident #3 (R3) Review of R3's Progress Notes revealed the following entry: 8/22/24: At 0220 this nurse heard a noise and resident yell out Help. This nurse entered room and noted resident lying on her left side in bathroom doorway with left arm underneath her. Has a basketball size amount of blood from left side of head. Resident states pain in left hip and left arm. Pressure dressing applied to left head laceration. Vitals taken. BP (blood pressure) very high 206/107, other vitals stable. No change from baseline in orientation. PERRLA (Pupils, Equal, Round, Reactive (to), Light, Accommodation). Neuro (neurological) checks WNL's (Within Normal Limit) for this resident. No internal/external rotation of legs. Hips symmetrical. Resident able to move arms and legs without difficulty. 911 called and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate catheter care and maintenance for one Resident (#22) of one resident reviewed for catheter care. Findings include: Resident #22 (R22) Review of the Clinical Census report revealed R22 was admitted to the facility on [DATE]. Review of R22's Minimum Data Set (MDS) assessment, dated 11/19/24, revealed a diagnosis that included type 2 diabetes mellitus. R22 scored 15 out of 15 on the Brief Interview for Mental Status (BIMS) assessment, reflective of intact cognition. During an observation on 12/10/24 at 7:58 AM, an indwelling urinary catheter collection bag was observed hanging from the bottom of R22's bed. R22 was asked how long she had the urinary catheter and replied, Ever since I was at the hospital and then came here for rehab. Review of R22's discharge hospital instructions, dated 7/11/24, read in part, .The patient [R22] has a foley catheter for retention related to GBS [Guillain-Barre syndrome]. Would recommend…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Medication Regimen Reviews (MRRs) were addressed by the physician and maintained in the clinical record for one Resident (#9) of five residents reviewed for MRRs. Findings include: Resident #9 (R9) The pharmacist's documentation in R9's medical record revealed the monthly MRRs of 8/30/24 and 11/26/24 resulted in recommendations written to the physician. Neither the pharmacist's written recommendations nor the physician's written responses to the recommendations were in R9's medical record. On 12/10/24 at 1:43 p.m., The Director of Nursing (DON) was asked for the pharmacist's written recommendations and the physician's written responses to the recommendations for 8/30/24 and 11/26/24 for R9. The DON said, I don't know where those are. We looked for them, but couldn't find them. The DON said the physician's written responses to the recommendations were not in the resident's record because she (the DON) had previously been unaware she needed to obtain the written recommendations and provide them to the physician. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer snacks in the evening for three Residents (#6, #22, and #31) of eighteen residents reviewed for evening snacks. Findings include: Resident #6 (R6) During an interview on 12/10/24 at 2:45 PM, R6 was asked if a bedtime snack was provided at bedtime. R6 stated, I did not get offered a bedtime snack last night on 12/9/24. Dietary staff wheel out the snack cart and place it in front of the nurse's station. The Certified Nurse (CNA) just leaves it sit there in front of the nurse's station and never pass out or offer snacks each night. It happens quite frequently that snacks are not passed out. Sometimes it is a free-for-all where some residents can get to the snacks and others can't. Then it becomes an infection control issue when you don't know where other resident hands have been. I would like a snack at night because I am diabetic and need a snack. The facility needs to have different snacks. I would prefer some grapes, and we never get them. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to administer a COVID-19 vaccination as requested by one Resident (R14) of five residents reviewed for immunizations. Findings include: Resident #14 (R14) R14 was interviewed on 12/9/24 at 3:03 p.m. R14 said she asked for a COVID-19 vaccination when she received the influenza vaccination in September 2024. R14 said, I never got the COVID shot. R14 said she contracted COVID-19 in the facility in November. R14 said she would still like to have the COVID-19 vaccination. A grievance resolution form Quality Assistance Form was submitted to the facility by R14's daughter on 11/12/24. The form documented R14's daughter was requesting an antiviral medication for R14 and was inquiring regarding the timing of the COVID-19 vaccine. The form documented a physician was notified and resident is eligible for booster, will order 3 mo [months] past COVID infection. The immunization history in R14's medical record revealed she received the Influenza Vaccination on 9/18/24. The COVID-19 vaccination status in the medical record was documented as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake: MI00146857 Based on interview and record review, the facility failed to report an allegation of staff to resident sexual abuse to the State Agency (SA) for one Resident (R900) of three residents reviewed for abuse. Findings include: Review of the complaint filed with the SA on 9/10/24 read, in part, .Complainant states the facility therapist (Occupational Therapist (OT) C) had been having sex with Resident (R900). Complainant states everyone knew about it and staff member [Certified Nurse Aide (CNA) D] went to the administrator about it . An interview was conducted with the Nursing Home Administrator (NHA) on 9/12/24 at 9:00 a.m. The NHA was asked if any abuse allegations were brought to him within the last 30 days. The NHA stated there were none reported in the last 30 days. An interview was conducted with CNA D on 9/12/24 at approximately 10:30 a.m. CNA D stated that while outside of the facility on 8/29/24, she was told that OT C and R900 were having sex. CNA D stated she reported this information directly to the NHA on 8/30/24 when she returned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake: MI00146857 Based on interview and record review, the facility failed to conduct a thorough investigation for a staff to resident sexual abuse allegation for one Residents (R900) of three residents reviewed for abuse. Findings include: Review of the complaint filed with the SA on 9/10/24 read, in part, .Complainant states the facility therapist (Occupational Therapist (OT) C) had been having sex with Resident (R900). Complainant states everyone knew about it and staff member (Certified Nurse Aide (CNA) D went to the administrator about it . An interview was conducted with CNA D on 9/12/24 at approximately 10:30 a.m. CNA D stated while outside of the facility on 8/29/24, she was told that OT C and R900 were having sex. CNA D stated she reported this information directly to the NHA on 8/30/24 when she returned to work. CNA D stated she was not asked to write a statement of what she had heard and was asked no further questions regarding the allegation. An interview was conducted with the Director of Nursing (DON) on 9/12/24 at 10:54 a.m. The DON stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-23 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intakes: MI00140257 and MI00140613 Based on observation, interview, and record review, the facility failed to provide adequate staff to meet the needs of the residents as evidenced by: - lack of routinely passing water, - long wait times for assistance with reported bladder accidents and missing of scheduled activities, - lack of routinely offering bedtime snacks. This deficient practice resulted in feelings of frustration and insignificance on the part of 11 out of 13 residents who attended the confidential group meeting. Findings include: On 10/18/23 a complaint was filed with the State Agency (SA) which included allegations the facility was not adequately staffed to ensure residents were provided proper care and call lights were not answered timely to meet resident needs. On 11/7/23 a complaint was filed with the SA which included an allegation that the facility was short staffed. Payroll Based Journal data submitted by the facility to the Centers for Medicare and Medicaid Services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-23 · tag F0807 — failed to offer suitable drinks — widespread
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure fresh water was consistently offered and provided for 7 residents (R4, R8, R21, R31, R34, R51, R53) and 5 of 13 residents attending the confidential group meeting. This deficient practice resulted in resident dissatisfaction, and the potential for feelings of thirst and dehydration. Findings include: On 1/22/24 at 2:00 PM, a confidential group meeting took place with 13 Residents in attendance. The issue of not getting water each day was discussed. Confidential Resident C1 said she had to go out in the hallway in the middle of the night and ask for water. Confidential group members C3, C10, C11, and C13 also agreed they did not get water timely or on a regular basis and rarely was water passed without asking on the weekends. The facility policy titled Hydration dated as reviewed/revised on 10/26/23 read in part: The facility offers each resident sufficient fluid, including water and other liquids, consistent with resident needs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-23 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to follow their grievance process to act on resident concerns brought up in Resident Council. This deficient practice produced frustration and feelings of insignificance on the part of 10 out of 13 residents who attended the confidential group meeting. Findings include: On 1/22/24 at 2:00 PM, a confidential group meeting took place with 13 Residents in attendance. The group consensus was the leadership in the building did not listen to the Residents. Confidential Resident C4 stated We give the Nursing Home Administrator (NHA) notes, but we have to follow up all the time. They don't always get back to us. C4 continued saying Overall, they are not addressing our needs. Another Confidential Resident C5 stated while they could do much for themselves, they felt no one helped those who needed more help. No one comes to help for a long time. C5 stated this had been brought to the attention of leadership but the problem remained. A further issue of not getting water each day was brought up. C1 said she had to go out in the hallway and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide oxygen services per standards of practice and per physician orders for four residents (Resident #9, Resident #10, Resident #22, and Resident # 34) of four residents reviewed for oxygen services. This deficient practice resulted in the potential for the development of respiratory complications, including infections. Findings include: Resident #9 (R9) On 1/21/24 at 9:56 AM, an observation was made of R9's room. R9 had a gallon jug of distilled water in her room that was opened and lacked a date. The gallon of distilled water was ¾ full. R9 also had a nebulizer that was sitting on the back of her sink and was connected to a mask and the medication cup had visible condensation in the medication cup. R9's nebulizer was dated 1/17/24. On 1/21/24 at 2:00 PM, an observation was made of R9's room. R9 was absent form her room, and her oxygen tubing was coiled up on top of her oxygen concentrator. R9 had a storage bag for her oxygen tubing, but R9's oxygen tubing was not in the storage bag. Review of R9's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-23 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to securely store medication, securely deliver medications during medication pass, and maintain clean and sanitary medication carts for two of two medication carts reviewed for medication storage. This deficient practice had the potential for medications to be misappropriated, medication loss, and contamination. Findings include: On 1/21/24 at 9:30 AM, an observation was made of Resident #34's (R34) room. R34 was asleep in her recliner and had her bedside table pulled up next to her. On R34's bedside table there was a medication cup full of medications. On 1/21/24 at 9:38 AM, an interview was conducted with Registered Nurse (RN) E, who was called by this Surveyor to R34's room. RN E was asked why R34 had a full cup of medication left on her bedside table and replied, I brought them to her during breakfast. RN E was asked what time breakfast was served and replied, Around 8:00 AM. RN E was asked why she left the medication with R34 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-23 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to provide snacks in the evening for seven out of 13 Confidential Residents (C1, C2, C3, C5, C7, C8, and C13) interviewed in the confidential group meeting. This deficient practice resulted in residents verbalizing disappointment and dissatisfaction as well as the potential for hunger and weight loss. Findings include: On 1/22/24 at 2:00 PM, a confidential group meeting took place with 13 Residents in attendance. The issue of bedtime snacks not being received was a concern of the group. The residents stated they had brought this up to the facility leadership, but it was not taken care of. Several residents stated one Certified Nurse Aide (CNA) did bring bedtime snacks off and on but C5 stated this CNA had just quit and was no longer passing snacks. Review of the RESIDENT COUNCIL MINUTES revealed the following: 8/23/23 at 2:00 PM New Business Issue: Treat Cart not being passed out 9/13/23 at 2:10 PM Old Business Issue: Snack Cart is better but still not everynight (sic) 10/11/23 at 2:00 PM Old Business Issue: Snack cart still…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide bathing/showers per individual resident needs and preferences for one resident (Resident #10) of 18 residents reviewed for Activities of Daily Living (ADL) care, resulting in psychosocial sadness, and the potential of poor hygiene, skin irritation, and breakdown. This citation is related to intake: MI00140257 Resident #10 (R10) According to the Minimum Data Set (MDS) dated [DATE], R10 scored 15/15 (cognitively intact) on his BIMS (Brief Interview for Mental Status), with diagnoses including Diabetes Mellitus, hypertension, and depression. These diagnoses along with impairment in both legs, required R10 to receive substantial maximum assistance from one person for turning/positioning in bed, and two-person assistance for transfers. R10 required one-person substantial maximum assistance for bathing/showers. According to the intake complaint dated 10/18/23, read in part, .Complainant states he was told he isn't getting his scheduled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation contains 2 deficient practices. Deficient Practice #1: Based on observation, interview, and record review, the facility failed ensure the environment remained free of accident hazards and failed to assess the amount of supervision required during smoking for two Residents (R23, and R63) of two residents reviewed for smoking. This deficient practice resulted in the potential for avoidable accidents including but not limited to harm from burns, fires, or falls. Findings include: Resident #23 (R23) During an interview with Resident #23 (R23) on 1/21/23 at 11:04 a.m., a strong odor of cigarette smoke was detected. When queried regarding smoking status, R23 acknowledged being an active smoker. When R23 was asked if they continued to smoke since admission to the facility. R23 responded she has smoked daily since being admitted to the facility. When asked regarding the designated smoking location, R23 stated, I just sit in my car to smoke. R23 was admitted to the facility 11/3/23 with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-01-23 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to complete and post the daily nurse staffing information at the beginning of each shift. This deficient practice resulted in the inability of residents and visitors to determine the number of staff available to provide resident care and had the potential to affect all 61 residents in the facility. Findings include: During an observation on 1/21/2024 at 9:30 AM, a review of the daily nursing staffing sheet posted at the main nurses' station revealed the most current staff posting was dated 1/19/2024. During an interview on 1/22/2024 the Nursing Home Administration (NHA) and Clinical Consultant/Staff D were asked to provide daily staffing postings for the last two weeks. The NHA and Staff D were told, on 1/21/2024 the staffing sheet was incorrect because the 1/19/2024 posting was still hanging for residents and visitors to observe. Staff D stated this should have been updated daily throughout the weekend.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.1+0.9 vs chain
Health inspection 3 of 52.7+0.3 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 5 of 54.0+1.0 vs chain
The other 52 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Medilodge of FarmingtonFarmington, MI 1 of 5Medilodge of Grand BlancGrand Blanc, MI 1 of 5Medilodge of Grand RapidsGrand Rapids, MI 1 of 5Medilodge of HowellHowell, MI 1 of 5Medilodge of MarshallMarshall, MI 1 of 5Medilodge of Montrose IncMontrose, MI 1 of 5Medilodge of MunisingMunising, MI 1 of 5Medilodge of Sault Ste. MarieSault Ste. Marie, MI 1 of 5Medilodge of SouthfieldSouthfield, MI 1 of 5Medilodge of WestwoodKalamazoo, MI 2 of 5Medilodge at the ShoreGrand Haven, MI 2 of 5Medilodge of Capital AreaLansing, MI 2 of 5Medilodge of CheboyganCheboygan, MI 2 of 5Medilodge of East LansingEast Lansing, MI 2 of 5Medilodge of FrankenmuthFrankenmuth, MI 2 of 5Medilodge of GTCTraverse City, MI 2 of 5Medilodge of KalamazooKalamazoo, MI 2 of 5Medilodge of LudingtonLudington, MI 2 of 5Medilodge of St. ClairEast China, MI 2 of 5Medilodge of Sterling HeightsSterling Heights, MI 2 of 5Medilodge of West BloomfieldWest Bloomfield, MI 3 of 5Medilodge of Campus AreaEast Lansing, MI 3 of 5Medilodge of HillmanHillman, MI 3 of 5Medilodge of LivingstonHowell, MI 3 of 5Medilodge of LivoniaLivonia, MI 3 of 5Medilodge of Mt. PleasantMt. Pleasant, MI 3 of 5Medilodge of PortagePortage, MI 3 of 5Medilodge of ShorelineSterling Heights, MI 3 of 5Medilodge of Tawas CityTawas City, MI 3 of 5Medilodge of TaylorTaylor, MI 3 of 5Medilodge of ZeelandZeeland, MI 3 of 5The Lodge at TaylorTaylor, MI 4 of 5Medilodge of GaylordGaylord, MI 4 of 5Medilodge of HollandHolland, MI 4 of 5Medilodge of LansingLansing, MI 4 of 5Medilodge of MilfordMilford, MI 4 of 5Medilodge of OkemosOkemos, MI 4 of 5Medilodge of RichmondRichmond, MI 4 of 5Medilodge of Traverse CityTraverse City, MI 5 of 5Medilodge of AlpenaAlpena, MI

Showing 40 of 52; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
EVEREST OPCO GROUP LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 02/01/2018
B&Y HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2018
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2018
CODY HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2018
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2018
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEEsince 02/01/2018
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 02/01/2018
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 02/01/2018
FLASHNER, CRAIGIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2018
PERLSTEIN, YITZCHOKIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2018
BLOSSOM HEALTHCARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2018
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2018

CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.1M
Net patient revenuemost recent cost report
-3.0%
Operating marginrevenue minus expenses
$421K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 7%Other / private 32%

This home reported $421K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$362per resident / day
operating cost
$11,019per month
≈ monthly operating cost
$352per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235209. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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