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Medilodge of Marshall

879 East Michigan Ave, Marshall, MI 49068 · For profit - Limited Liability company · 98 certified beds · (269) 781-4251 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$16,801 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $16,801 in federal fines (most recent 2024-11-15)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
215 E Mansion St Suite 2D, Oaklawn Audiology · (269) 789-0015 · Call to confirm hours
Pharmacy
310 E Michigan Ave · (269) 789-8999 · Call to confirm hours
Grocery
450 S Eagle St · (269) 781-4828 · Call to confirm hours
Park
731 Montgomery St · Typically dawn to dusk
Place of worship
719 E Mansion St · (419) 324-5535

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.4%10.8%15.4%better
Long-stay residents who lose too much weight3.3%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.8%0.8%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms7.9%4.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.8%3.0%3.3%worse
Long-stay residents whose ability to walk worsened14.5%12.0%16.1%typical
Long-stay residents on antianxiety or hypnotic medication19.6%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine93.1%95.0%95.3%typical
Long-stay residents with pressure ulcers3.5%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control25.9%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.1%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine88.6%79.5%79.4%better
Short-stay residents rehospitalized after admission26.2%24.0%22.6%worse
Short-stay residents with an outpatient ER visit15.4%11.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.261.841.67better
Long-stay outpatient ER visits per 1,000 resident days0.491.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 148 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.9%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
42.4%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 42.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.9%CMS range 45.0–57.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.3–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge34.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge36.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 6.0–12.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.79
RN hours/ resident / day
0.62
LPN hours/ resident / day
2.41
Aide hours/ resident / day
3.82
Total nurse hours/ resident / day
0.44
RN hoursweekends
43.0%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 98 beds and averages 87.5 residents a day — about 89% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.82 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.79 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.41 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.04 hrs/resident/day on weekends vs 4.14 on weekdays — 27% thinner on weekends — a notable drop. RN hours go from 0.93 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2026-06-17)
8
at the previous standard inspection (2025-04-03)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

58 citations, most serious first. The 14 most serious are shown; the remaining 44 are one tap away and print in full.

  • Immediate jeopardy · J2024-11-15 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00147874 Based on interview and record review the facility failed to provide Cardiopulmonary Resuscitation (CPR) for 1 resident (R200) of 4 residents reviewed who was a full code resulting in Immediate Jeopardy when CPR efforts were not performed at the time resident R200 was found to have no pulse or respirations and this deficient practice has the potential for 44 facility residents not having there full code status wishes honored. Findings include: Review of the electronic medical record (EMR) revealed that on [DATE] R200 was found unresponsive and with no pulse. According to a nurse progress note created [DATE] at 7:32:02 AM with an effective time of 4:50 AM by Licensed Practical Nurse (LPN) M, the nurse, LPN M, had been notified by Certified Nurse Assistant G that R200 wasn't breathing. LPN M documented that she went to R200's room and found that he was . pale and yellow and lips were blue, skin was cold, no response from resident. LPN M further documented that she checked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-05-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake numbers 2790883 and 2790891.Based on observations, interviews, and record review, the facility failed to protect the residents' right to be free from physical abuse by a resident.Findings Include:Review of the medical record reflected Resident #4 (R4) was admitted to the facility on [DATE], with diagnoses that included pseudobulbar effect (a neurological condition causing sudden uncontrollable episodes of laughing or crying), mild cognitive impairment, chronic motor or vocal tic disorder, and severe intellectual disabilities. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/9/26, reflected R4 was marked as rarely/never understood on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the medical record reflected Resident #5 (R5) was admitted to the facility on [DATE], with diagnoses that included adjustment disorder with depressed mood, generalized anxiety disorder, and unspecified intellectual disabilities. The Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-05-28 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number 2801450 Based on interview and record review, the facility failed to ensure appropriate urostomy care for one resident (resident #7) out of three reviewed, resulting in a hospitalization for a diagnosis of septic shock secondary to a urinary tract infection. Findings include:Review of the medical record reflected Resident #7 (R7) was admitted to the facility on [DATE], with diagnoses that included neuromuscular dysfunction of bladder and paraplegia. R7 no longer resided in the facility.On 5/27/26 at 3:04 PM, R7s Family Member (FM) S stated that she frequently visited R7 at the facility when he resided there and expressed concerns regarding the provision of urostomy care. FM S reported several occasions observing towels on the floor covered in urine and R7's urostomy pouch so full of pee that the seams would give away. R7 stated that the facility reduced the frequency of urostomy pouch changes and reported R7's urostomy pouches were dirty which she believed contributed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake: 2644057Based on observation, interview, and record review the facility failed to prevent the development of pressure ulcers for one resident (#4) out of three residents with pressure ulcers reviewed, resulting in the development of two unstageable pressure ulcers and one stage 3 pressure ulcer. Findings Included:Resident #4 (R4)Review of the medical record revealed R4 was admitted to the facility 05/03/2025/ with diagnoses that included chronic obstructive pulmonary disease (COPD), chondrocostal junction syndrome (inflammation and pain where ribs connect to cartilage), obesity, anxiety, mild neurocognitive disorder (a stage where there's a noticeable decline in memory), neuromuscular dysfunction of bladder (nerve damage between brain and bladder causing urinary incontinence, retention, urgency, or a weak stream), depression, anemia (low red blood cell count), hypothyroidism (low thyroid hormone), insomnia, hypertension, sleep apnea, gastro-esophageal reflux, and osteoarthritis (degenerative joint disease). The most recent Minimum Data Set (MDS),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment affecting 91 residents who consume food, resulting in the increased likelihood for improper mechanical dish machine sanitization rinse water pressure, cross-contamination, and bacterial harborage.Findings include: On 06/16/2026 at 9:05 A.M., An initial tour of the food service was conducted with Dietary Manager V, Registered Dietician O, and Registered Dietician in Training N. The following items were noted:The wall/floor juncture [NAME] tile was observed soiled with accumulated and encrusted food residue, adjacent to the mechanical dish machine. The heavily soiled surface measured approximately 25 feet in length. Dietary Manager V indicated she would have dietary staff thoroughly clean and sanitize the wall/floor juncture [NAME] tile as soon as possible.The 2022 FDA Model Food Code section 6-501.12 states: (A) PHYSICAL FACILITIES shall be cleaned as often as necessary to keep them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-17 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant affecting 91 residents, resulting in the increased likelihood for cross-contamination, and bacterial harborage.Findings include: On 06/16/2026 at 1:35 P.M., An environmental tour of the facility Laundry Service was conducted with Account Manager (Contractual Service Name) W. The following items were noted:Clean Laundry Room:Twelve acoustical ceiling tiles were observed stained from previous moisture leaks. Account Manager (Contractual Service Name) stated: I don't do ceiling tiles, that's maintenance.1 of 2 overhead light fixture clear plastic lens covers were observed soiled with accumulated and encrusted dust/dirt deposits.Two 12-inch-wide by 12-inch-long vinyl flooring tiles were observed (etched, scored, particulate). The concrete subsurface was also observed chipped and missing, creating two holes. The two holes measured approximately 5-inches-wide by 6-inches-long by 1-inch-deep and 4-inches-wide by 6-inches-long by 1-inch-deep respectively. Account…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-17 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain consent prior to the initiation of a mood stabilizer and anti-depressant medication and subsequent dosage increase in two (Resident #1, #63) out of five reviewed for medication review. Findings include: Resident #1 (R1) Review of the medical record revealed R1 was admitted [DATE] with diagnoses that included metabolic encephalopathy (any diffuse disease or condition that alters brain function), pneumonia (pneumonia), Chronic Obstructive Pulmonary Disease (COPD), hypertension, insomnia, gastro-esophageal reflux, hyperlipidemia (high fat content in blood), heart disease, acquired absence right leg below right knee, depression, anemia (low number of red blood cells), anxiety, bipolar disorder (manic/depression), post-traumatic stress disorder (PTSD), peripheral vascular disease (PVD), sleep apnea, and hepatitis (inflammation of liver). Review of R1's Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/15/2026,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-17 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure accuracy of the Minimum Data Set (MDS) assessment for one (R8) of 19 reviewed. Findings include: Review of the medical record reflected R8 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included nontraumatic subarachnoid hemorrhage (type of stroke with bleeding in the space between the brain and tissues that cover the brain) from the left middle cerebral artery, type 2 diabetes and chronic kidney disease. The Quarterly MDS, with an Assessment Reference Date (ARD) of 4/30/26, reflected R8 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 06/17/2026 at 12:55 PM, R8 was observed seated in a wheelchair, in their room. The Annual MDS, with an ARD of 1/28/26, reflected coding of No for question A1500, Preadmission Screening and Resident Review (PASRR) .Is the resident currently considered by the state level II PASRR process to have serious…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to conduct care conference meetings for one (R33) of 19 reviewed. Findings include: Review of the medical record reflected R33 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included hemiplegia and hemiparesis following nontraumatic intracerebral hemorrhage (bleeding in the brain, caused by rupture of a damaged blood vessel in the head) affecting the left non-dominant side. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 3/24/26, reflected R33 scored 12 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 06/16/2026 at 12:01 PM, R33 was observed lying in bed, watching TV. R33's medical record reflected their most recent care conference meeting was on 10/8/25. In an interview on 06/17/2026 at 1:02 PM, MDS Nurse P reported care conferences were held around the same time of quarterly MDS assessments. Documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure wound care orders were implemented upon readmission from the hospital for one (R2) of 19 reviewed. Findings include: Review of the medical record revealed R2 was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses that included actinomycotic sepsis, chronic osteomyelitis, COPD, cellulitis of right lower limb, and venous insufficiency. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 5/7/26 revealed R2 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the Nurses' Note dated 6/2/26 revealed resident went to wound clinic appointment this morning and has a low blood pressure. Wound clinic sent resident to ER to get evaluated. A second Nurses' Note dated 6/2/26 revealed R2 was admitted to the hospital due to an infected wound. Review of the hospital Discharge summary dated [DATE] revealed R2 had right medial/lateral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-17 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure physician ordered medication monitoring was completed for one (R45) of five reviewed. Findings include: Review of the medical record revealed R45 was admitted to the facility on [DATE] with a diagnosis of type 2 diabetes mellitus. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/35/26 revealed R45 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 06/16/2026 at 12:35 PM, R45 was observed seated in her wheelchair at a dining room table with two other residents. R45 was overheard mentioning that she did not get a bedtime snack last night and her sugar was low this morning. On 06/16/2026 at 1:40 PM, R45 was observed seated in her wheelchair in her room. R45 reported there had been a few nights where she did not receive a bedtime snack, including last night. Review of the Physician's Orders revealed R45 was on multiple medications for diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2801450. Based on interview and record review, the facility failed to notify the resident representative of a change in condition for one (R7) of four reviewed. Findings include:Review of the medical record reflected R7 was admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included paraplegia and neuromuscular dysfunction of the bladder. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/9/26, reflected R7 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). According to the medical record, R7 had a Legal Guardian/Conservator in place. R7 discharged to the hospital on 2/12/26 and did not return to the facility. A Progress Note for 2/10/26 at 5:53 PM reflected R7 was lethargic, tired, sleeping all day and refused a meal. According to the note, R7 reported they were ok, needed to sleep and refused to go to the hospital. A Progress Note for 2/12/26 at 10:36 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake numbers 2788433 and 2790891.Based on observations, interviews and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act.Findings Include:Review of the medical record reflected Resident #4 (R4) was admitted to the facility on [DATE], with diagnoses that included pseudobulbar effect (a neurological condition causing sudden uncontrollable episodes of laughing or crying), mild cognitive impairment, chronic motor or vocal tic disorder, and severe intellectual disabilities. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/9/26, reflected R4 was marked as rarely/never understood on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the medical record reflected Resident #5 (R5) was admitted to the facility on [DATE], with diagnoses that included adjustment disorder with depressed mood,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake numbers 2790883 and 2790891 Based on observation, interview, and record review the facility failed to conduct a thorough abuse investigation for 6 (R2, R3, R4, R5, R6, R16) out of 6 residents reviewed for abuse. Findings include:Review of the medical record reflected Resident #4 (R4) was admitted to the facility on [DATE], with diagnoses that included pseudobulbar effect (a neurological condition causing sudden uncontrollable episodes of laughing or crying), mild cognitive impairment, chronic motor or vocal tic disorder, and severe intellectual disabilities. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/9/26, reflected R4 was marked as rarely/never understood on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the medical record reflected Resident #5 (R5) was admitted to the facility on [DATE], with diagnoses that included adjustment disorder with depressed mood, generalized anxiety disorder, and unspecified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · Dcited before2026-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2741317. Based on observation, interview and record review, the facility failed to conduct root cause analysis and develop interventions to prevent falls for one (R1) of three reviewed for falls. Findings include:Review of the medical record reflected R1 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included hypothyroidism, low back pain and Alzheimer's. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/21/26, reflected R1 scored three out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R1 was always incontinent of bowel and bladder, and a trial of a urinary toileting program had not been attempted.On 5/21/26 at 11:23 AM, R1 was observed seated in a wheelchair, in the dining room, self-propelling with their feet. Non-skid socks were observed on both feet. Anti-rollback brakes were observed on the wheelchair.An Incident Report, for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-28 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — the official record, unedited, may be distressing

    This citation pertains to intake number 3013328 Based on observation and interview, the facility failed to ensure meals were served in a manner that maintained an appetizing appearance and palatability. Findings include:On 5/21/26 at 11:46 am a test tray was provided to the survey team. The stated lunch meal, per the facility provided menu, consisted of stuffed pepper casserole, buttered corn, and mocha fudge cake. The meal provided was observed to be stuffed pepper casserole, corn and not mocha fudge cake but rather a pistachio cake. The stuffed pepper casserole lacked an appetizing appearance, as it consisted primarily of rice and a meat sauce, and did not contain visible peppers. the casserole was tasted and determined to lack flavor. The corn lacked flavor as well. The meal served did not match the posted menu and overall deemed unappealing in appearance and palatability. In an interview on 5/21/26 at 2:19 pm, Resident #11 was interviewed regarding the lunch meal. Resident #11 rated the stuffed pepper casserole as nasty with no flavor.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-28 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number 3013328 Based on observation, interview, and record review the facility failed to honor resident food preferences in one (Resident #12) out of three reviewed for food preferences. Findings include:Review of the medical record reflected Resident #12 (R12) was admitted to the facility on [DATE], with diagnoses that included type 2 diabetes mellitus. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 5/20/26, reflected R12 scored 9 out of 15 (moderate impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool).On 5/20/26 at 11:13 am, R12 was observed in her room reviewing a stack of paperwork. R12 was groomed, appropriately dressed, and answered questions appropriately. R12 was sharing her frustration regarding dining staff not following her tray ticket, which lists her food dislikes. R12 showed me her tray ticket from her breakfast meal, which had a list of dislikes on it. One if the dislikes listed was pork. During the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2728065.Based on observation, interview, and record review, the facility failed to administer medications as ordered for one (R2) of three reviewed.Findings include:Review of the medical record revealed R2 was admitted to the facility on [DATE] with diagnoses that included necrotizing fasciitis, major depressive disorder with anxiety, and type 2 diabetes. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/18/25 revealed R2 scored 13 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 2/11/26 at 8:40 AM, R2 was observed sitting on the edge of their bed, eating breakfast. R2 reported they had concerns that their pain medications were occasionally administered late. Review of the Physician's Order dated 12/30/25 revealed an order for oxycodone (opioid pain medication) 10 milligrams (mg) every four hours. Review of the Medication Administration Record (MAR) revealed R2's oxycodone was scheduled to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2672585Based on observations/interviews/record review, the facility failed to protect the resident's (R2's) right to be free from verbal abuse and physical abuse by a resident.Findings Included:Resident #2 (R2)Review of the medical record revealed R2 was admitted to the facility 11/19/2024 with diagnoses that included pseudobulbar effect (a neurological condition causing sudden uncontrollable episodes of laughing or crying), cognitive impairment, severe intellectual disabilities (significant limitations in mental ability), bipolar disorder, social phobia, hypertension, gastro-esophageal reflux disease, depression, dysphagia, hypothyroidism (low thyroid hormone), obesity, and conversion disorder with seizures or convulsions (a condition where psychological stress or trauma manifest as real physical symptoms affecting movement). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/25/2025 that could not be completed because resident is rarely/never…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2642660 Based on observation, interview, and record review the facility failed to ensure that Nursing staff followed professional standards for medication administration for one resident (#1) out of three residents reviewed for medication administration. Findings Included:Resident #1 (R1)Review of the medical record revealed R1 was admitted to the facility 02/19/2025 with diagnoses that included depression, thyroiditis (inflammation of the thyroid gland), gastro-esophageal reflux, osteoporosis (weak and brittle bones), dementia, hypercholesterolemia (high cholesterol), sleep apnea, insomnia, chronic pain, dysphagia, and (difficulty swallowing). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/25/2025, did not have a Brief Interview for Mental Status (BIMS) conducted.Resident #7 (R7) Review of the medical record revealed R7 was admitted to the facility 02/07/2025 with diagnoses that included chronic respiratory failure, type 2 diabetes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-06 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2642660Based on observation, interview, and record review the facility failed to prevent significant medication errors for one resident (#1) out of three residents reviewed for medication errors. Findings Included:Resident #1 (R1)Review of the medical record revealed R1 was admitted to the facility 02/19/2025 with diagnoses that included depression, thyroiditis (inflammation of the thyroid gland), gastro-esophageal reflux, osteoporosis (weak and brittle bones), dementia, hypercholesterolemia (high cholesterol), sleep apnea, insomnia, chronic pain, dysphagia, and (difficulty swallowing). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/25/2025, did not have a Brief Interview for Mental Status (BIMS) conducted.Resident #7 (R7) Review of the medical record revealed R7 was admitted to the facility 02/07/2025 with diagnoses that included chronic respiratory failure, type 2 diabetes, depression, pain in right hip, post-traumatic stress disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2595312.Based on observation, interview, and record review, the facility failed to ensure an abuse allegation was reported timely to the State Agency for one (R5) of five reviewed.Findings include: Review of the facility reported incident revealed R5's roommate (R4) alleged R5 was having sexual relations with another person .[R5] has a low BIMS [Brief Interview for Mental Status-a cognitive screening tool] and is unable to consent. As such if activity is occurring, it would be without consent.Review of the medical record revealed R4 was admitted to the facility on [DATE]. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 6/23/25 revealed R4 scored 15 out of 15 (cognitively intact) on the BIMS. Review of the medical record revealed R5 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction. The MDS with an ARD of 5/9/25 revealed R5 scored 3 out of 15 (severe cognitive impairment on the BIMS. An observation on 8/20/25 at 1:05 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-17 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake #1286451Based on observation, interview, and record review, the facility failed to report allegations of abuse to the State Agency for 6 (Resident #2, #3, #5, #9, #10, #11) of 8 reviewed, resulting in allegations of abuse that were not reported to the State Agency and the potential for further allegations of abuse to go unreported. Findings include:Resident #2 (R2)Review of the clinical record revealed Resident #2 (R2) was [AGE] years old and was admitted to the facility on [DATE], Review of the Minimum Data Set (MDS) with an Assessment Reference Date ARD) [DATE] reflected R2 scored 8 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS). On [DATE] at 11:09am during an interview with CNA G when queried if she had witnessed abuse while employed at the facility, CNA G reported she had witnessed CNA I be verbally aggressive with R2 and say mean things to R2. When asked to elaborate, CNA G declined and stated God sees everything and will take care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-17 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake #1286451Based on interview and record review the facility failed to thoroughly investigate allegations of abuse for seven residents (#2, #3, #4, #5, #9, #10, and #11) of 8 reviewed for abuse.Findings include:Resident #2 (R2)Review of the clinical record revealed Resident #2 (R2) was [AGE] years old and was admitted to the facility on [DATE], Review of the Minimum Data Set (MDS) with an Assessment Reference Date ARD) [DATE] reflected R2 scored 8 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS). On [DATE] at 11:09am during an interview with CNA G when queried if she had witnessed abuse while employed at the facility, CNA G reported she had witnessed CNA I be verbally aggressive with R2 and say mean things to R2. When asked to elaborate, CNA G declined and stated God sees everything and will take care of it. When queried if she had reported this to the facility abuse coordinator, she stated her Nurse did report it but nothing happens,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake #1286451Based on observations/interviews/record review, the facility failed to protect the resident's (Resident #1) right to be free from verbal abuse and physical abuse by Certified Nursing Assistant (CNA) IFindings include:Review of the clinical record revealed Resident #1 (R1) was under hospice care, review of the Minimum Data Set (MDS) dated [DATE] revealed R1 scored 12 out of 15 (cognitively intact) on the Brief Interview Mental Score. On 07/16/25 at 9:45am during a bedside interview, R1 was resting in bed, when queried about his care and treatment it was reported that there were no concerns with the exclusion of an incident that occurred about a year earlier that involved a Certified Nursing Assistant (CNA). R#1 reported to this surveyor he had been verbally and physically abused by a CNA that was employed at the facility but was unable to recall her name. R1 provided a physical description of (CNA) I. R1 reported about a year earlier CNA I was in his room and told him he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 1286453Based on observation, interview, and record review the facility failed to provide scheduled bathing and complete nail care for one resident (R6) of three residents reviewed for activities of daily living. Findings include: Review of the medical record reflected R6 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included aphasia and cerebral infarction due to embolism. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4-8-25, reflected R6 was described as rarely/never understood.On 7/17/25 at 10:32 am, R6 was observed in bed. R6's fingernails and toenails were observed and noted to be excessively long. R6's hair was matted and R6 had an unpleasant odor.Review of the Activities of Daily Living Care Plan revealed R6 required staff assistance of one person for bathing and personal hygiene.Review of the MDS dated [DATE] revealed R6 was coded as dependent for shower/bathing.Review of the Task list revealed R6's showers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake: MI00153167 Based on interview and record review the facility failed to provide Activities of Daily Living (toileting and incontinence care) for one dependent resident (#1) of 3 residents reviewed. Findings Included: Resident #1 (R1) Review of the medical record revealed R1 was admitted to the facility 05/07/2025 with diagnoses that included chronic obstructive pulmonary disease (COPD), hypertension, contusion of left lower leg, morbid obesity, pulmonary fibrosis (chronic lung disease that occurs when lung tissue around air sacs becomes damage and scared), acute bronchitis (inflammation of the lining of bronchial tubes), emphysema (chronic lung disease that progressively damages the alveoli, or tiny air sacs in the lungs), cardiac murmur, hyperlipidemia (high fat content in blood), peripheral vascular disease (PVD), gastro-esophageal reflux disease, anemia (low red blood cells), congestive heart disease (CHF), rheumatoid arthritis (body's immune system attacks it own tissue, typically in the hands and feet), obstructive sleep apnea, and spondylosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake: MI00153167 Based on interview and record review the facility failed to implement physician orders for the administration of pain medication for one resident (#1) of three residents reviewed. Findings Included: Resident #1 (R1) Review of the medical record revealed R1 was admitted to the facility 05/07/2025 with diagnoses that included chronic obstructive pulmonary disease (COPD), hypertension, contusion of left lower leg, morbid obesity, pulmonary fibrosis (chronic lung disease that occurs when lung tissue around air sacs becomes damage and scared), acute bronchitis (inflammation of the lining of bronchial tubes), emphysema (chronic lung disease that progressively damages the alveoli, or tiny air sacs in the lungs), cardiac murmur, hyperlipidemia (high fat content in blood), peripheral vascular disease (PVD), gastro-esophageal reflux disease, anemia (low red blood cells), congestive heart disease (CHF), rheumatoid arthritis (body's immune system attacks it own tissue, typically in the hands and feet), obstructive sleep apnea, and spondylosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to accurately assess and monitor pressure ulcers for one resident (#7) of three residents reviewed. Findings Included: Resident #7 (R7) Review of the medical record revealed R7 was admitted to the facility 02/24/2025 with diagnoses that included chronic obstructive pulmonary disease (COPD), repeated falls, enlarged prostate, pseudobulbar affect (inappropriate involuntary laughing and crying due to a nervous system disorder), adjustment disorder, dyspnea (difficult or labored breathing), dementia with agitation, constipation, hypertension, obstructive sleep apnea, and atherosclerotic heart disease (damage or disease of hearts major blood vessels). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 06/13/2025, revealed R7's Brief Interview of Mental Status (BIMS) was 7 (severe cognitive impairment) out of 15. Review of R7's medical record revealed a document entitled Skin and Wound Evaluation V7.0, completed 05/26/2025, revealed a deep tissue pressure injury (persistent non…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-03 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 91 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and potential cross-connections between the potable (drinking) and non-potable (non-drinking) water supplies. Findings include: On 03/31/25 at 02:15 P.M., An environmental tour of the facility Laundry Service was conducted with Environmental Services Manager D. The following items were noted: Clean Laundry Room: The hand wash sink cold water supply valve was observed leaking water. Environmental Services Manager D indicated he would contact maintenance for necessary repairs as soon as possible. 3 of 3 overhead light assembly clear plastic protective lens covers were observed soiled with accumulated and encrusted dust/dirt deposits. Environmental Services Manager D indicated he would have maintenance thoroughly clean and sanitize the clear plastic protective lens covers as soon as possible. Soiled Laundry Room: 6 of 6 soiled laundry transport carts…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that grievances were promptly documented, investigated, tracked and resolved for one resident of one resident reviewed for grievances (Resident #52), resulting in anger, frustration and unresolved grievances. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R52 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included hypertension(high blood pressure), Guillain-Barre Syndrome with paraplegia, major depression and anxiety disorder. The MDS reflected R52 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact. During an observation on 3/31/25 at 2:55 PM, resident in Hall C, room [ROOM NUMBER] could be heard yelling out repeatedly, help me, help me, help me. with door closed. Observed resident in bed through small crack in closed door. Continued to observe with no staff response for greater than…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete accurate Minimum Data Set (MDS) assessments for one resident (#8) of 19 residents reviewed for MDS accuracy, resulting in inaccurate MDS assessments. Findings Included: Resident #8 (R8) Review of the medical record demonstrated R8 was admitted to the facility 02/23/2025 with diagnoses that included type 2 diabetes, hypertension, stage 3 kidney disease, vascular dementia, cognitive communication deficit, dysphagia (difficulty swallowing), cataract right eye, mood disorder, hallucinations, delusional disorder, anxiety, depression, chronic pain, gastro-esophageal reflux, and hyperlipidemia (high fat content in blood). Review of R8's Minimum Data set (MDS), with an Assessment Reference (ARD) of 02/28/2025, revealed R8 had a Brief Interview for Mental Status (BIMS) of 05 (severe cognitive impairment) out of 10. Review of section H-Medications of the MDS, with the same ARD, demonstrated that R8 had received one injection of insulin during the seven day look back period. Review of section H- Medications of the MDS, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement comprehensive resident-centered care plans for one out of 19 residents (R7), resulting in unmet care needs and constant yelling out for help and increase frustration for all residents on hall C. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R7 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included hypertension(high blood pressure), heart failure, kidney failure, lung cancer, depression and anxiety disorder. The MDS reflected R7 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact. During an observation on 3/31/25 at 2:55 PM, R7 was laying in bed with door open small crack yelling, help me, help me, help me. R7 refused to speak with surveyor. R7 continued to yell out for over half an hour and no staff observed to enter room. Review of R7 care plans, dated 2/25/25, reflected, [named R7]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide meaningful, individualized, and engaging activities to one resident (#7) of one reviewed for activities. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R7 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included hypertension(high blood pressure), heart failure, kidney failure, depression and anxiety disorder. The MDS reflected R7 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact. During an observation on 3/31/25 at 2:55 PM, R7 was laying in bed with door open small crack yelling, help me, help me, help me. R7 refused to speak with surveyor. R7 continued to yell out for over half an hour and no staff observed to enter room. Review of R7 care plans, dated 2/25/25, reflected, [named R7] is at risk for altered activity patterns/pursuits related to anxiety, continuous oxygen, decline in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to prevent the development of a pressure ulcer for one resident (#81) of one residents reviewed for the development of pressure ulcers. Findings Included: Resident #81 (R81) Review of the medical record revealed R81 was admitted to the facility 12/23/2024 with diagnoses that included fracture of left femur, repeated falls, dementia, nutritional deficiency, protein calorie malnutrition, urinary incontinence, and bilateral (right and left) hearing loss. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/29/2025, demonstrated a Brief Interview for Mental Status (BIMS) of 2 (severe cognitive impairment) out of 15. Review of section M- Skin Conditions, of the MDS with the same ARD, demonstrated that R81 did not have any pressure ulcers. During a telephone interview on 03/31/2025 R81's family member F explained that R81 had a pressure ulcer, that he had obtained at the hospital prior to his admission at the nursing facility. R81's family member F could not explain if the R81's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure professional standards for tracheostomy care including physician orders with the size of the tracheostomy for two Residents (#38, #87) of three residents review for respiratory care. Findings Included: Resident #87 (R87) Review of the medical record revealed R87 was admitted was admitted [DATE] with diagnoses that included stroke, respiratory failure, tracheostomy, dysphagia (difficulty swallowing), nutritional deficiency, cardiomyopathy (heart muscle disease), atrial fibrillation, ischemic cardiomyopathy (damaged heart muscle and heart can not pump effectively), asthma, hyperlipidemia (high fat content in blood), tricuspid (heart valve) insufficiency, and hypertension. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/20/2025, revealed R87 had a Brief Interview of Mental Status (BIMS) of 13 (intact cognition) out of 15. On 04/03/2025 at 10:19 a.m. during observation and interview, R87 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0743 — isolated
    Ensure that a resident does not develop patterns of decreased social interaction and/or increased withdrawn, angry, or depressive behaviors, unless unavoidable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess a resident's expressions of distress, developed decreased social interaction, increased withdrawn, anger, and depressive behaviors, and reported possible cause of frustration for one residents (Residents #52) of two residents reviewed for psychosocial distress. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R52 was a [AGE] year old female admitted to the facility on [DATE], with diagnoses that included hypertension(high blood pressure), Guillain-Barre Syndrome with paraplegia, major depression and anxiety disorder. The MDS reflected R52 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact. During an observation on 3/31/25 at 2:55 PM, Resident 7, who resided in Hall C could be heard yelling out repeatedly, help me, help me, help me. with door closed. R7 was observed in bed through small crack in closed door. Continued to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is linked to intake MI00150346 Based on interview and record review the facility failed to ensure that a fall protection mat was at bedside (per care plan) to prevent injury from falls for 1 resident (R8) of 3 residents reviewed for falls. Findings include: On 3/5/25 record review revealed R8 was admitted [DATE] with pertinent diagnoses of pneumonia (a lung infection), emphysema (a long-term long condition that causes shortness of breath), paroxysmal atrial fibrillation (an irregular heartbeat), and arthropathy (a disease or disorder affecting the joints). According to documentation in a facility reported incident (FRI) with a filing date of 2/21/25, R8 was admitted with a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 14 indicating intact cognition. The FRI report also disclosed that upon admission R8 received a new terminal cancer diagnosis. R8 was in rehabilitation therapy for physical strengthening from the time of admission to discharge. According to further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-03-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an accurate account of controlled medications for one (R17) of four reviewed. Findings include: Review of the medical record revealed R17 was admitted to the facility on [DATE] with diagnoses that included dementia and major depressive disorder. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/12/25 revealed R17 did not have the Brief Interview for Mental Status (BIMS-cognitive screening tool) completed due to R17 rarely/never understood. Review of the Physician's Order dated 1/22/25 revealed an order for ABHR Cream (controlled drug) apply to skin topically every 12 hours as needed; 1 milliliter (mL) per application. Review of the Control Substance Record 30 grams of ABH gel was received on 1/21/25 and initialed by two nurses. The record indicated 1 mL was equal to 4 clicks. The first 1 mL dose signed out on the Control Substance Record was dated 1/23/25 at 9:00 PM. The amount remaining at that time was documented as 28…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to knock prior to entering resident rooms and failed to ensure a resident was treated with respect and dignity for one (Resident #13) of three reviewed for dignity. Findings include: On 1/8/25 at 10:16 am, a staff member was observed entering a resident room without knocking. On 1/8/25 at 10:19 AM, a staff member was observed entering a resident room without knocking. On 1/8/25 at 12:34 PM, a staff member was observed entering a resident room without knocking. On 1/8/25 at approximately 12:45 PM, Resident 13 (R13) was observed at the dining room table without a lunch meal in front of her. Certified Nursing Assistant (CNA) P was observed entering the dining room and noticed R13 did not have a lunch. CNA P approached the dietary staff and requested a lunch tray for [resident first name whatever, whatever. In an interview on 1/9/25 at approximately 1:30 PM, R13 was observed in her room rummaging through her personal belongings. R13 was conversant, understood questions and answered appropriately. R13 stated that she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain an x-ray in a timely manner for 1 (Resident #8) of 3 reviewed for delay of care. Finding include: Review of the electronic medical record revealed R8 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis which included hemiplegia and hemiparalysis following nontraumatic intracerebral hemorrhage affecting left non-dominant side (stroke causing weakness and/or paralysis on the left side of the body). Review of the Quarterly Minimum Data Set, dated [DATE], R8 scored a 13 out of 15 on the Brief interview for mental status indicated R13 was cognitively intact. In an observation on 1/8/25 at 1:32 pm, R8 was observed laying in bed watching television. R8 had a Geri-sleeve on his left wrist and arm. When queried about the Geri-sleeve, R8 stated that he had been dealing with some pain and swelling on his arm. R8 stated that he had an x-ray to his hand to rule out any injury, however, someone must have forgot the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00147601 Based on interview and record review, the facility failed to develop a comprehensive care plan for 1 (R201) of 1 resident reviewed which would include interventions as safeguards against swallowing non-food items resulting in the potential for reoccurrence of the behavior. Findings include: On 11/13/24 at 10:15 AM R201 was observed in his wheelchair out in the main area of the facility talking and interacting with staff members. On 11/13/24 at 1:10 PM R201 during observation and interview was eating lunch in his room and said things were good. According to Electronic Medical Record (EMS) review R201 had an original admission date of 9/24/24 and a recent admission date of 11/6/24. R201 had pertinent diagnoses of Unspecified Intellectual Disabilities and Generalized Anxiety Disorder and Schizophrenia (a mental disorder characterized by delusions and disordered thinking). The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/16/24 revealed R201 scored 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide ongoing clinical assessments (neurological assessments) for 1 (R203) of 1 resident reviewed for neurological assessments resulting in the potential for lack of recognition of brain injury. Findings include: Electronic Medical Record (EMR) review revealed that R203 admission date was [DATE]. R203 had pertinent diagnoses of Cerebral Atherosclerosis (a disease that occurs when the arteries in the brain become hard, thick, and narrow), Legal Blindness and Dementia (a group of symptoms affecting memory, thinking and social abilities). Further record review revealed a Visit Type: Acute note entered [DATE] by Nurse Practitioner (NP) E documenting a fall R203 had on [DATE] and stated in part, Spoke with nursing staff, note redness to right hand, right shoulder, and red mark on forehead. NP E documented that R203 was seen sleeping in bed. In the assessments and plans portion of the note NP E documented a plan to discuss care with hospice. Further review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00147874 Based on interview and record review the facility failed to reassess the respiratory status of 1 (R200) of 4 residents reviewed resulting in the potential for respiratory failure as cause of death. Findings include: According to Electronic Medical Record (EMR) review, R200 had an admission date of [DATE] and pertinent diagnoses of Obstructive Sleep Apnea (a sleep related breathing disorder) and Morbid Obesity. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of [DATE] revealed R201 scored 15 out of 15 indicating intact cognition on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). According to discharge paperwork from the hospital prior to R200's admission to the facility during hospital stay R200 was using a CPAP during sleep. (A CPAP is a machine that treats obstructive apnea). EMR review revealed a CPAP was not documented as being in use during the facility stay. According to documentation by Licensed Practical Nurse (LPN) K…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-18 · tag F0559 — pattern
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00146843. Based on interview and record review, the facility failed to ensure written notice was provided prior to room changes for four (Resident #2, #5, #6 and #11) of five reviewed. Findings include: Resident #2 (R2) Review of the medical record reflected R2 admitted to the facility on [DATE], with diagnoses that included dementia and anxiety disorder. According to the medical record, R2 had a room change on 8/21/24. The medical record did not reflect that written notice was provided to the responsible party prior to the room change. On 10/17/24 at 12:28 PM, Nursing Home Administrator (NHA) A reported R2's room change was related to a payor source change from Medicare to Medicaid. Resident #5 (R5) Review of the medical record reflected R5 admitted to the facility on [DATE], with diagnoses that included cerebral infarction (stroke). According to the medical record, R5 had a room change on 10/14/24. The medical record did not reflect that written notice was provided prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-18 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intakes MI00146687 and MI00146843. Based on observation, interview and record review, the facility failed to maintain cleanliness and repair of resident bathrooms. Findings include: On 10/17/24 at 9:06 AM, the bathroom shared by Resident #6 (R6), Resident #9 (R9) and Resident #11 (R11) was observed to have dried feces on the toilet seat riser and in the toilet bowl. On 10/17/24 at 12:12 PM, the bathroom shared by R6, R9 and R11 continued to be observed with dried feces on the toilet seat riser and in the toilet bowl. On 10/17/24 at 4:10 PM, the bathroom for room C-14 was observed to have a metal vent/register on the floor, which was bent and noted to be discolored with what appeared to be rust. On 10/18/24 at 9:19 AM, the bathroom shared by R6, R9 and R11 was observed to have feces on the toilet seat riser, on the inside of the toilet bowl and a small amount of feces in the toilet water. On 10/18/24 at 10:55AM during observation of the bathroom C9 it was noted there was an approximate 4 inch area on the lower wall of molding peeled away and open to an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake numbers MI00144590 and MI00144986. Based on interview and record review the facility failed to ensure for two out of three residents (Resident #1 and 3) accurate medical record documentation that reflected the care and services provided and the resident's condition. Findings Included: Resident #1 (R1) Review of R1's electronic medical record (EMR) revealed R1 had signed a Do Not Resuscitate (DNR) document and an Advanced Directive which revealed her wish to not receive resuscitation. Per R1's face sheet she was admitted to the facility on [DATE]. Review of R1's progress notes dated [DATE], revealed the Nurse Practitioner (NP) was notified via telehealth R1 was confused, short of breath, and pale in color. Review of another progress notes dated [DATE], documented by the same NP revealed R1 stated she did not feel right and wanted to go to the hospital. Vital signs were documented but there were no concerns, and R1 refused to wear her CPAP machine (worn on her mouth) at night.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00143566. Based on interview and record review, the facility failed to ensure medications were administered as ordered for two (Resident #1 and Resident #3) of three reviewed. Findings include: Resident #1 (R1) Review of the medical record revealed R1 was admitted to the facility on [DATE] with diagnoses that included paraplegia, anxiety, and chronic pain. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/22/24 revealed R1 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool), almost constantly had pain that affected sleep and interfered with therapy activities and day to day activities. Review of the Physician's Order dated 2/12/24 revealed an order for Oxycontin (controlled opiate pain medication) 20 milligrams (mg) two times a day for chronic pain. Review of the Medication Administration Record (MAR) revealed Oxycontin 20 mg was signed out as administered on 2/17/24 at 8:00 AM, however the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00143566. Based on observation, interview, and record review the facility failed to maintain an accurate account of all controlled drugs for three (Resident #1, #2, #3) of three reviewed. Findings include: Resident #1 (R1) Review of the medical record revealed R1 was admitted to the facility on [DATE] with diagnoses that included paraplegia, anxiety, and chronic pain. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/22/24 revealed R1 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the Physician's Order dated 2/23/24 revealed an order for lorazepam (Ativan/controlled anti-anxiety medication) 1 milligram (mg) three times a day for anxiety. Review of the Control Substance Record revealed a dose of lorazepam was signed out on 3/18/24 at 8:00 AM, which left one pill remaining. The next line reflected zero pills remaining, however, there was not date, time, or nurse signature for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure proper label, dating and storage of foods occurred and dishwasher rinse temperatures were in the appropriate range with 82 residents consuming meals from the kitchen (1 resident receives nothing by mouth) resulting in increased risk of contaminated foods and the risk of food borne illness. Findings include: During an initial kitchen tour on 2/25/2024 at 8:52 AM, it was observed that the reach in freezer had ice buildup with chucks of ice on the bottom of the freezer. During another tour of the kitchen on 2/26/2024 at 10:03 AM with Dietary Director (DD) L, the following was observed in 2 different reach in refrigerators: 2 small containers of applesauce with a use by date of 2/25/2024 1 open white milk jug that didn't have a label that displayed an open and use by date 1 open chocolate milk jug that didn't have a label that displayed an open and use by date 3 strawberry purees in cups that didn't have a label that displayed a preparation and use by date During the tour on 2/26/2024 at 10:18 AM with DD L…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-28 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the attending physician documented in the medical record that identified medication review irregularities were reviewed, the action taken, and the rationale for no changes to the medications for five (Resident #7, #14, #18, #55, and #69) of five reviewed. Findings include: Resident #14 (R14) Review of the medical record revealed R14 admitted to the facility on [DATE] with diagnoses that included diabetes. Review of the Physician's Order dated 8/2/23 revealed an order for Lantus (insulin) 120 units subcutaneously (SQ) one time a day for diabetes. Review of R14's pharmacy Physician Recommendation dated 11/20/23 revealed The resident is receiving Lantus (Solostar Pen) 120 units SQ daily. The maximum amt [amount] per injection of the Lantus Solostar Pen is 80 units/dose. Review current orders and consider whether resident would be a candidate for twice daily dose of Lantus (ie 60 units SQ Q12H [every 12 hours]). There was no physician/prescriber…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-28 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than 5% when four medication errors were observed from a total of 27 opportunities for four residents (Resident #23, #49, #50, #179) of four reviewed for medication administration, resulting in a medication error rate of 14.81%. Findings include: Resident #49 (R49) Review of the Physician's Order dated 6/7/23 revealed an order for cyclosprine emulsion 0.05% (eye drops) instill one drop in left eye two times per day. An observation on 2/25/24 at 7:02 AM revealed Licensed Practical Nurse (LPN) C administered one drop in both of R49's eyes. When asked about why they gave the eye drops in both eyes, LPN C reported R49 had requested the medication be given in both eyes. LPN C reported they spoke with R49's eye doctor regarding the request, but the eye doctor wanted to see R49 before any changes were made. LPN C reported that appointment was scheduled for later that day. LPN C agreed the current order was to instill the cyclosporine in the left eye only. Resident #179…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure updated and accurate advance directive information was in place for two residents (Resident #14 and Resident #183) of two reviewed for advance directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time). Findings include: Resident #14 (R14) Review of the medical record revealed R14 admitted to the facility on [DATE] with diagnoses that included dementia. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of [DATE] revealed R14 scored 10 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). R14's medical record profile revealed he was a full code (wanted cardiopulmonary resuscitation). Review of the Do-Not-Resuscitate (DNR) order revealed R14 signed on [DATE] that he did not want resuscitation attempted. Review of R14's care plan revised [DATE] revealed R14 wished to be a full code at that time. On [DATE] at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to communicate, develop, and implement a coordinated plan of care for Hospice Services for one (#183) of one residents reviewed for Hospice services, resulting in uncoordinated care planning. Findings include: Review of the medical record revealed Resident #183 (R183) was initially admitted to the facility on [DATE] and admitted on hospice on 02/16/24 with diagnoses that included pancreatic cancer, liver cancer and Dementia. According to Resident #183 (R183)'s Minimum Data Set (MDS) dated [DATE], revealed R183 scored 06 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS- a cognitive screening tool) and had no behaviors. During an interview on 02/26/24 at 11:01 AM, Licensed Practical Nurse (LPN) M and LPN E both stated hospice CNAs comes in daily, and nurses come in weekly from both hospice organizations. LPN E stated hospice keeps binders behind the nurses station with all the residents information in it. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to justify the continued use of medications for two (Resident #18 and Resident #55) of five reviewed. Findings include: Resident #55 (R55) Review of the medical record revealed R55 admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease, dementia with anxiety, depression, and chronic pain syndrome. Review of the Physician's Order dated 10/30/23 revealed an order for ascorbic acid (vitamin C) 250 milligrams (mg) one time a day for supplement. Review of the Physician's Order dated 10/30/23 revealed an order for zinc 50 mg one time a day for supplement. Review of R55's pharmacy Physician Recommendations dated 11/20/23 revealed This hospice resident is receiving the vitamin supplements Zinc and Ascorbic Acid. Evaluation of continued benefit and need for continued supplementation is needed. The orders may have been initiated to aid in wound healing or to help improve dietary intake which no longer apply at this time. Please evaluate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to justify the use of PRN (as needed) psychotropic and antipsychotic medications for three (Resident #18, #55, and #69) of five reviewed. Findings include: Resident #55 (R55) Review of the medical record revealed R55 admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease, dementia with anxiety, depression, and chronic pain syndrome. Review of R55's pharmacy Physician Recommendations dated 11/20/23 revealed the following recommendations: 1) Lorazepam [Ativan] 0.5 mg [milligrams] every 4 hours as needed (PRN) started on 10/26/23. PRN psychotropic orders are to be written for no more than 14 days. If PRN psychotropic orders are deemed necessary beyond this time, clinical rationale and a specific duration need to be provided by the prescriber. Unfortunately there are no exclusions for hospice residents in the regulations. The Physician/Prescriber Response revealed other was checked with the typed comment Hospice to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain a dental appointment for one resident (#60) of one reviewed for dental services. Findings include: Review of the medical record revealed Resident #60 (R60) was initially admitted to the facility on [DATE] with diagnoses that included severe obesity, disc degeneration in the lumbar region, osteoarthritis, polyneuropathy, and pain in the right leg. According to Resident #60 (R60)'s Minimum Data Set (MDS) dated [DATE], revealed R60 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS- a cognitive screening tool) and had no behaviors. Record review revealed R60 had a dental visit on 12/12/23 through Health Drive Dental Group at the facility. At that appointment R60 complained of only having 3 teeth left and wanted to have them pulled so she could get dentures or implants. Recommendation from Health Drive Dental Group was for extraction of remaining 3 teeth. During an interview on 02/26/24 at 02:03 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains To Intake #MI00141092 and MI00140644 Based on interview and record review the facility failed to ensure allegations of abuse were identified, investigated, and reported for two out of five residents (Resident #4 and #5) resulting in the potential for resident abuse that is not identified, investigated, and reported. Findings Included: Resident #5 (R5): Per the facility face sheet R5 was admitted to the facility on [DATE], however was discharged on 11/11/2023. Review of an audio conversation between R5's roommate, Administrator A, and Director of Nursing (DON) B dated 11/4/2023 at 2:00 PM, revealed R5's roommate told Administrator A, and DON B that R5 would cry out for Jesus to help him and have mercy on him. R5's roommate stated in the audio that a staff member (did not know name) yelled from the hallway for R5 to shut up. On 12/12/2023 around 2:00 PM, Administrator A was requested to provide the facility's investigation into the allegations of verbal abuse. Administrator A stated that she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$16,801 in federal fines across 1 penalty.

  • $16,801 — penalty dated 2024-11-15

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.1-2.1 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 3 of 53.7-0.7 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 52 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Medilodge of FarmingtonFarmington, MI 1 of 5Medilodge of Grand BlancGrand Blanc, MI 1 of 5Medilodge of Grand RapidsGrand Rapids, MI 1 of 5Medilodge of HowellHowell, MI 1 of 5Medilodge of Montrose IncMontrose, MI 1 of 5Medilodge of MunisingMunising, MI 1 of 5Medilodge of Sault Ste. MarieSault Ste. Marie, MI 1 of 5Medilodge of SouthfieldSouthfield, MI 1 of 5Medilodge of WestwoodKalamazoo, MI 2 of 5Medilodge at the ShoreGrand Haven, MI 2 of 5Medilodge of Capital AreaLansing, MI 2 of 5Medilodge of CheboyganCheboygan, MI 2 of 5Medilodge of East LansingEast Lansing, MI 2 of 5Medilodge of FrankenmuthFrankenmuth, MI 2 of 5Medilodge of GTCTraverse City, MI 2 of 5Medilodge of KalamazooKalamazoo, MI 2 of 5Medilodge of LudingtonLudington, MI 2 of 5Medilodge of St. ClairEast China, MI 2 of 5Medilodge of Sterling HeightsSterling Heights, MI 2 of 5Medilodge of West BloomfieldWest Bloomfield, MI 3 of 5Medilodge of Campus AreaEast Lansing, MI 3 of 5Medilodge of HillmanHillman, MI 3 of 5Medilodge of LivingstonHowell, MI 3 of 5Medilodge of LivoniaLivonia, MI 3 of 5Medilodge of Mt. PleasantMt. Pleasant, MI 3 of 5Medilodge of PortagePortage, MI 3 of 5Medilodge of ShorelineSterling Heights, MI 3 of 5Medilodge of Tawas CityTawas City, MI 3 of 5Medilodge of TaylorTaylor, MI 3 of 5Medilodge of ZeelandZeeland, MI 3 of 5The Lodge at TaylorTaylor, MI 4 of 5Medilodge of GaylordGaylord, MI 4 of 5Medilodge of HollandHolland, MI 4 of 5Medilodge of LansingLansing, MI 4 of 5Medilodge of LeelanauSuttons Bay, MI 4 of 5Medilodge of MilfordMilford, MI 4 of 5Medilodge of OkemosOkemos, MI 4 of 5Medilodge of RichmondRichmond, MI 4 of 5Medilodge of Traverse CityTraverse City, MI 5 of 5Medilodge of AlpenaAlpena, MI

Showing 40 of 52; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ARK OPCO GROUP, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2015
B&Y HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CODY HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2015
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2015
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 09/01/2016
FLASHNER, CRAIGIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PERLSTEIN, YITZCHOKIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
NOBLE HEALTHCARE MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2016

CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.3M
Net patient revenuemost recent cost report
-0.5%
Operating marginrevenue minus expenses
$486K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 43%Medicare 10%Other / private 48%

This home reported $486K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$346per resident / day
operating cost
$10,506per month
≈ monthly operating cost
$344per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235495. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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