Medilodge of Munising
300 West City Park Drive, Munising, MI 49862 · For profit - Limited Liability company · 90 certified beds · (906) 387-2273 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has abuse, neglect, or exploitation citations (F0600, F0609) — most recent Apr 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 5 actual-harm citations
- a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $84,659 in federal fines (most recent 2024-10-01)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.4% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.6% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.8% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 7.6% | 4.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.4% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 7.3% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.9% | 19.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 74.3% | 95.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 10.5% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 19.1% | 20.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 38.2% | 14.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.0% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 25.5% | 79.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 35.2% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 30.1% | 11.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.12 | 1.84 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.50 | 1.64 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
37.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 35 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 54% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 37.1%CMS range 23.9–52.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 6.2–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 66.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 50.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 33.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.4%CMS range 3.5–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.27 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 73.2 residents a day — about 81% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.79 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.85 hrs/resident/day on weekends vs 3.58 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.88 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
64 citations, most serious first. The 15 most serious are shown; the remaining 49 are one tap away and print in full.
- Actual harm · Gcited before2026-01-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the failed to fully implement and operationalize its Abuse Program Policy and Procedure and immediately report to the State Agency allegations and actual resident to resident abuse for 9 Residents (Residents #4, #10, #52, #55, #R63, #100, #101, #102, & #103) from 13 residents reviewed for abuse, resulting in Resident #4 being involved in multiple incidents of resident to resident abuse, the potential for continued abuse and falls with major injury in the facility to go unrecognized, and Resident #4 grabbing on to the wrist of Resident #102, causing pain, fear and increased anxiety.Findings include:Resident #4 (R4)Review of an admission Record revealed R4, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: Dementia.Review of a Minimum Data Set (MDS) assessment for R4, with a reference date of 12/27/25 revealed a Brief Interview for Mental Status (BIMS) score of 00/15 which indicated R4 was cognitively impaired.Further review of R4's MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00148054: Based on interview and record review the facility failed to properly transcribe and administer medications per physicians orders for 1 Resident (#3) of 4 residents reviewed for quality of care, resulting in the lack of assessment, monitoring, and documentation and resulted in hospitalization and subsequent delay in treatment/resolution of the infection with the potential for worsening of condition. Findings include: Resident #3 (R3) Review of an admission Record revealed R3 was originally admitted to the facility on [DATE] with diagnoses including, osteomyelitis (bone infection), left ankle and foot. Review of a Minimum Data Set (MDS) assessment for R3 with an assessment reference date (ARD) of 11/5/24 revealed a Brief Interview for Mental Status (BIMS) score of 4/15 indicating R3 was severely cognitively impaired. In an interview on 12/4/24 at 10:00 AM., R3 reported he was recently admitted to the facility for Rehabilitation and Intravenous (IV) antibiotics for his PICC…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficiency pertains to Complaint Intake MI00146981. Based on observation, interview, and record review, the facility failed to provide necessary treatment and services to prevent the development and promote the healing of pressure injuries for three Residents (#29, #22, and #36) of three residents reviewed for wounds. This deficient practice resulted in the deterioration of a left heel pressure injury in one Resident (#29) resulting in gangrene, sepsis, and the need for surgical amputation. Findings include: Resident #29 (R29): Review of R29's electronic medical record (EMR) revealed initial admission to the facility on 8/15/22 with diagnoses including vascular dementia and type two diabetes. Review of R29's most recent Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 6, indicative of severe cognitive impairment. On 10/22/24 at 10:25 AM, R29 was observed sitting at the nurses' station in a wheelchair. R29 was observed with a compression sleeve on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Deficient Practice Statement (DPS) has two parts: A and B. DPS A: Based on observation, interview, and record review, the facility failed to provide adequate supervision resulting in a fall with major injury for one Resident (#64) of five residents reviewed for accident hazards and supervision. This deficient practice resulted in serious bodily injury including a head laceration and a cervical (neck) fracture for Resident #64. Findings include: Resident #64 (R64): Review of R64's electronic medical record (EMR) revealed initial admission to the facility on 5/26/23 with diagnoses including osteoporosis, repeated falls, a stroke affecting the right dominant side, and toxic encephalopathy (a brain condition often resulting in changes in cognitive function). Review of R64's most recent Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 8, indicative of moderate cognitive impairment. Review of R64's EMR revealed the following Nurse's Note: 10/20/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent the development of a pressure ulcer and provide pressure ulcer care per professional standards of practice for two Residents (R4 and R8) of three residents reviewed for pressure ulcer care. Findings include: This citation is linked to intake MI00143371. A review of the Electronic Medical Record (EMR) revealed R4 developed an in house acquired unstageable pressure ulcer area on 2/18/24 which subsequently worsened to an increased size and developed into a stage IV pressure ulcer. The pressure ulcer continued to deteriorate from 2/18/24 through 3/11/24 with worsening measurements. R4 developed a pressure ulcer wound infection, requiring hospitalization, antibiotics, intravenous pain medication, wound debridement, a wound vac, and colostomy placement. The facility failed to consistently measure wound care assessments, failed to follow physician wound care orders, failed to ensure a wound care clinic consult was done timely, failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #2980097 and #2976728Based on observation, interview, and record review the facility failed to prevent an elopement for one Resident (#10) and failed to ensure safety measures were in place and care planned to prevent elopement and unsafe wandering for three additional Residents (#11, #12, and #13) in four of four residents reviewed for elopement risk.Findings include:Resident #10 (R10)On 4/7/2026, the State Agency (SA) received a complaint which read in part, The resident, (R10), eloped from the facility around 0500 (5:00 AM) in freezing temperatures a couple days ago. She walked a few blocks down the road, without a jacket , on the highway with her walker. Employees noticed after a while she was missing and found her. A nurse picked her up and brought her back. Nursing home employees saw in the camera that the DON checked the front door alarm and shut the alarm system off.On 4/10/2026, the SA received a second complaint which read in part, .on the morning of 4/1/26 around…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an elopement which lasted over 25 minutes in dangerous wintery conditions for one Resident (#10) of four Residents reviewed for unsafe wandering.Findings include:Resident #10 (R10)On 4/7/2026, the State Agency (SA) received a complaint which read in part, The resident (R10), eloped from the facility around 0500 (5:00 AM) in freezing temperatures a couple days ago. She walked a few blocks down the road, without a jacket , on the highway with her walker. Employees noticed after a while she was missing and found her. A nurse picked her up and brought her back. Nursing home employees saw in the camera that the DON checked the front door alarm and shut the alarm system off.On 4/10/2026, the SA received a second complaint which read in part, .on the morning of 4/1/26 around 5:15 am or 5:20 am the DON Shut off the main alarm that alerts staff when residents wearing a (brand name elopement prevention device) leave the facility. Complainant states the DON never called overhead to do a headcount, she instead went back to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intakes #2980097 and #2976728Based on interview and record review the facility failed to ensure that a complete and thorough investigation was completed in a timely manner for an incident of elopement for one Resident (#10) of one resident reviewed for accidents and hazards.Findings include:Resident #10 (R10)On 4/7/2026, the State Agency (SA) received a complaint which read in part, The resident (R10), eloped from the facility around 0500 (5:00 AM) in freezing temperatures a couple days ago. She walked a few blocks down the road, without a jacket , on the highway with her walker. Employees noticed after a while she was missing and found her. A nurse picked her up and brought her back. Nursing home employees saw in the camera that the DON checked the front door alarm and shut the alarm system off.On 4/10/2026, the SA received a second complaint which read in part, .on the morning of 4/1/26 around 5:15 am or 5:20 am the DON Shut off the main alarm that alerts staff when residents wearing (brand name elopement prevention device) leave the facility. Complainant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-07 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain sufficient nursing staff to provide nursing and related services to meet resident needs for 1 (Resident #55) of 18 residents reviewed for staffing, and 6 of 10 residents from a confidential group interview reviewed for call light wait times, nursing care, staffing, and quality of care resulting in feelings of frustration, unmet resident needs and the potential for harm with negative physical, mental and psychosocial outcomes.Findings include:Review of the facility Mandatory Submission of Staffing Information Payroll Based Journal (PBJ) Staffing Data Report revealed the facility was triggered for Low weekend staffing for the 4th quarter of 2025. This information was retrieved from the Centers for Medicare & Medicaid Services (CMS) facility [NAME] report during off-site preparation for the facility Annual Recertification. Resident #55 Review of an admission Record revealed R55, was originally admitted to the facility on [DATE] with pertinent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-07 · tag F0809 — failed to serve meals on a reasonable schedule — widespreadEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure evening snacks were offered for six of eight Residents in a confidential group meeting. Findings include: During a confidential resident group interview on 1/6/26 at 1:30 p.m., one of the confidential residents stated, Sometimes we don't get our snacks at night . another confidential resident reported, The staff tell us they don't have any snacks to give us if we ask for something. FOur additional confidential residents agreed snacks were not provided for them at night when they are requested.During an interview on 1/7/25 at 6:34 a.m., Certified Nurse Aide (CNA) S reported We sometimes don't have any snacks or food at night for the residents. we would like to give them something to eat but there isn't anything.there are many nights the residents can't have anything to eat during the late evening or night.During an interview on 1/7/26 at 2:43 p.m., Nursing Home Administrator (NHA) acknowledged the importance of having snacks for the residents and was unaware of the absence of snacks for the residents.Review of policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety, resulting in the potential to spread food borne illness among all residents that consume food from the kitchen.Findings include:On 1/5/2026 10:45 AM, while on a kitchen tour with Dietary Manager (DM), F, kitchen staff H was observed taking an uncovered drink from a small counter space next to the office where employees store personal food and drinks and going to the prep table with the uncovered drink. When asked, kitchen staff H stated it was his drink. DM F had him put a lid on the drink.According to the 2022 FDA Food Code section 2-401.11 Eating, Drinking, or Using TOBACCO PRODUCTS.(B) A FOOD EMPLOYEE may drink from a closed BEVERAGE container if the container is handled to prevent contamination of: (1) The EMPLOYEE'S hands; (2) The container; and (3) Exposed FOOD; clean EQUIPMENT, UTENSILS, and LINENS; and unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLES. On 1/5/2026 at 11:35 AM, observed kitchen staff H, adjust his beard net…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-07 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to safely transport linen, review and update infection control policies annually, and ensure infection prevention and control practices were implemented for two Residents (#3 and #51) of 5 residents reviewed for infection prevention and control. This deficient practice resulted in the potential for the transmission of pathogens between residents and the spread of infectious organisms to all 74 residents in the facility. Findings include:Resident #3 (R3)R3 was admitted to the facility 4/21/25 with a primary diagnosis of Alzheimer's Disease. R3 had a urinary catheter due to retention of urine.On 1/7/26 at 7:44 AM, Resident #3 (R3) was observed in a wheelchair in the hallway. A urinary catheter drainage bag was partially connected to the bottom of the seat of the wheelchair; the other portion of the drainage bag and the drainage tubing were on the floor.Certified Nurse Aide (CNA) BB approached R3 and started propelling his wheelchair down the hallway. CNA BB stopped after approximately 10 feet and said, What is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-07 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain general cleanliness and repair of the premises and proper storage of clean and sanitary supplies, resulting in an increased potential for contamination and a possible decrease in satisfaction of living affecting all residents in the facility.Findings Include:On 1/5/2026 at 9:10 AM, paint was observed peeled off from the wall in room [ROOM NUMBER] behind the bed of the resident. The section was approximately one and a half feet wide by 3 feet high. The baseboard heat cover in this room was also observed to have paint loss in several places.On 1/5/2026 at 11:12 AM, observation of the exterior back door in the maintenance hall showed the door-sweep on the bottom of the exterior door is damaged and daylight is visible below part of the door.On 1/5/2026 at 3:25 PM, the floor under the vegetable wash 2 bin sink was observed soiled with a built-up accumulation of food debris and grime. A policy is in place for cleaning and sanitizing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-07 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to fully implement and operationalize its Abuse Program Policy and Procedure and immediately identify, report and thoroughly investigate repeated incidents of physical and verbal abuse for 9 Residents (Residents #4, #10, #52, #55, #R63, #100, #101, #102, & #103) from 13 residents reviewed for abuse, resulting in a laceration to Resident #4's forehead, and based on the reasonable person concept would cause feelings of fear and intimidation for Residents #10, and #55. Findings Include:Resident #4 (R4)Review of an admission Record revealed R4, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: Dementia.Review of a Minimum Data Set (MDS) assessment for R4, with a reference date of 12/27/25 revealed a Brief Interview for Mental Status (BIMS) score of 00/15 which indicated R4 was cognitively impaired.Further review of R4's MDS assessment dated [DATE] read in part: Behavioral Symptoms E0200. Behavioral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-07 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide information to formulate an advanced directive for one Resident (#74) of one resident reviewed for advanced directives.Findings include:Findings include:Resident #74 (R74)Review of the Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on [DATE], with active diagnoses that included Alzheimer's Disease. R74 scored a 3 of 15 on the Brief Interview for Mental Status (BIMS) reflective of severe cognitive impairment.Review of the Electronic Medical Record (EMR) did not reveal that the resident/responsible party had received advanced directive information or formulated an advanced directive.During an interview on [DATE] at 3:18 p.m., Social Services Designee (SSD) N reported she did not have the advanced directive for R74.I complete them on admission and for a residents like R74 who has a DPOA the advanced directives are done also on annually.I have looked in my office for the advanced directive for R74 and I cannot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · D2026-01-07 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide residents/responsible parties with written notifications of bed hold and transfer notifications and/or provide notification to the office of the state Ombudsman for facility initiated transfers, for three Residents (R9, R70, R1) of five residents reviewed for hospitalizations. Findings include: Resident #9R9 was transferred to the emergency department (ED) on 10/3/25, 10/18/25, and 12/17/25.The facility did not provide written notification of transfer to the resident/responsible party for the transfer on 10/18/28. There were no written notifications of bed hold issued when R9 was transferred to the ED on 10/18/25.The written notification of transfer dated 12/17/25 did not provide a reason for the transfer. The written notification of bed hold for the transfer on 12/17/25 did not have any boxes checked to indicate the choice of acceptance or declination of bed hold.The list of notifications to the Office of the State Long-Term Care (LTC) Ombudsman for the month of October 2025 did not include Ombudsman notification…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-07 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure completion of a Level II PASARR (Pre-admission Screening/Annual Resident Review) for one Resident (#13) of one resident reviewed, resulting in the potential for lack of appropriate services for mental disorder [MD] or intellectual disability[ID]).Findings include:Resident #13 (R13)Review of the Minimum Data Set (MDS) assessment, dated 12/26/2025, revealed R13 was admitted to the facility on [DATE] and had active diagnoses including bipolar disorder, schizoaffective disorder, and dementia.Review of the electronic medical record (EMR) revealed a Level I PASARR (screening used to ascertain if a Level II PASARR evaluation and determination should be completed) was completed on 6/27/2025. Review of the Level I PASARR revealed the screening criteria listed yes to four of the six screening questions listed, including: a current diagnosis of mental illness and dementia; receiving treatment for mental illness and dementia; received one or more prescribed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to revise/updated resident person centered care plans for 1 Resident (#5) of 13 residents reviewed for care planning resulting in unnecessary administration of psychiatric medications for R5, the potential for administration of unnecessary medications without proper indication, and the potential for inadequate goods and services for residents to maintain their highest practicable physical, mental and psychosocial well-being.Findings include:Findings include:Resident #5 (R5)Review of an admission Record revealed R5, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: Malignant neoplasm of the (large intestine) colon cancer. Review of a Minimum Data Set (MDS) assessment for R5 with a reference date of 10/22/25 revealed a Brief Interview for Mental Status (BIMS) score of 12/15 which indicated R5 was cognitively intact.In an observation and interview on 1/5/2026 at 2:24 PM., R5 was observed in her room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-07 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide meaningful activities for one Resident (#74) of two residents reviewed for activities.Findings include:Resident #74 (R74)Review of Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on [DATE] with active diagnoses that included: Alzheimer's disease and non-Alzheimer's dementia. R74 scored a 3 of 15 on the Brief Interview for Mental Status (BIMS) assessment reflective of severe cognitive impairment.During an observation on 1/5/26 at 1:35 p.m., R74 was sitting on the edge of her bed in the dark with no music or TV on in her room.Observations on 1/6/26 revealed the following:9:07 a.m., R74 was sitting on the side of the bed staring at the blank wall with no lights on in her room, no music playing, the tv was not turned on, and she did not have any activity or sensory items to interact with.9:48 a.m., R 74 continued to sit in the dark with no stimulation or interaction from staff.11:18 a.m., R74 sitting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately document wounds, determine wound etiology, and adhere to physician's orders for bilateral lower extremity compression devices for one Resident (R51) of 18 residents reviewed for quality of care. Findings include:On 1/5/27 at 11:46 AM, Resident #51 (R51) was observed sitting in a wheelchair next to her bed with her feet directly on the floor. The lower calves and feet of R51 had a purple hue with evident edema (swelling caused by fluid trapped in the body tissue). R51 said, I can get bad swelling in my legs. I'm supposed to wear special stockings, but they haven't put them on in a while. R51 was unable to recall the last time staff had applied the special stockings. Review of the electronic medical record (EMR) for R51 revealed an admission date to the facility on 1/25/23 with a primary diagnosis of Diabetes. A Minimum Data Set (MDS) assessment dated [DATE] documented R51 did not refuse care or display behavioral symptoms. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-07 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to discontinue an inhaled medication per pharmacy recommendations and physician order for one Resident (#85) failed to ensure non-pharmacological interventions were attempted prior to the administration of as needed pain medications for three Residents (#5, #85, #55) and failed to implement not pharmacological interventions prior to the start of an antipsychotic medication and utilize physician ordered as needed (PRN) anti-anxiety medications for one Resident (#5) of five Residents reviewed for unnecessary medications.Findings include:Resident #5 (R5) Review of an admission Record revealed R5, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: Dementia. Review of a Minimum Data Set (MDS) assessment for R5 with a reference date of -10/22/25 revealed a Brief Interview for Mental Status (BIMS) score of 12/15 which indicated R5 was cognitively intact. In an observation and interview on 1/5/2026 at 2:24 PM.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-07 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a medication error rate at or below five percent (5%), with three errors out of 31 opportunities resulting in a medication error rate of 9.68%, affecting one Resident (#85) of four residents reviewed.Findings include:On 1/6/2025 at 7:42 a.m., Licensed Practical Nurse (LPN) M was observed preparing to administer R85's medications. LPN M began administration by handing R85 a Trelegy Ellipta 200 mcg (microgram) - 62.5 mcg - 25 mcg inhaler. R85 was observed attempting to slide the cover of the inhaler open but her hand slipped and she closed the inhaler at which time LPN M took the inhaler, slid open the lid to load a dose of the medication before handing it back to the Resident. R85 then held the mouthpiece against her lips, inhaled the medication and exhaled immediately following the inhalation of the medication.Immediately following administration of the Trelegy, LPN M handed R85 a medication cup with oral medications. R85 put the medications in her mouth followed by water and swallowed the medications.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficiency pertains to MI00153258 Based on observation, interview, and record review the facility failed to use the appropriately sized sling with the mechanical lift, and provide adequate supervision during a transfer to prevent injury for one Resident (#1) of two residents reviewed for accident/hazards. This deficient practice resulted harm when R1 incurred deep purple bruises on arms and leg, an injured toe, discomfort during transfers and risk of additional injury during transfer. Findings include: Resident #1 (R1) Review of the Minimum Data Set (MDS) assessment for R1, dated 6/22/25, revealed admission to the facility on [DATE], with diagnoses that included the following, in part: Debility, cardiorespiratory conditions, heart failure, peripheral vascular disease (PVD), anxiety, post traumatic stress disorder (PTSD), chronic obstructive pulmonary disease (COPD), and morbid obesity. R1 scored 13 of 15 on the Brief Interview for Mental Status (BIMS) assessment, reflective of intact cognition, and was her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-09 · tag F0635 — isolatedProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the receipt and transcription of physician orders for immediate care upon admission of two Residents (R3 & R11) out of 9 residents reviewed for physician orders. This deficient practice resulted in lack of physician orders for necessary medications and treatments, and the potential for worsening of condition. Findings include: This deficiency pertains to Complaint Intake #MI00151891. Resident R3 Review of R3's Minimum Data Set (MDS) assessment, dated 3/2/25, revealed R3 was admitted to the facility on [DATE] with active diagnoses that included the following, in part: Alzheimer's disease, and visual loss. R3 had severely impaired cognition. During a telephone interview on 4/8/25 at 9:52 a.m., Complainant A reported the facility failed to provide necessary eye drop medications to R3 for approximately two weeks following their admission to the facility on [DATE]. Review of a pre-admission physician progress note for R3, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure denture care and timely incontinence care were provided for one Resident (R3) of seven residents reviewed for assistance with Activities of Daily Living (ADLs). This deficient practice resulted in R3's inability to use their dentures, per the care plan, and an extended time in a urine saturated brief. Findings include: This deficiency pertains to Complaint Intake #MI00151891, which alleged inappropriate hygiene/grooming and dental care. Review of R3's Minimum Data Set (MDS) assessment, dated 3/2/25, revealed R3 was admitted to the facility on [DATE] with active diagnoses that included the following, in part: Alzheimer's disease, non-Alzheimer's dementia, depression, visual loss, bilateral hearing loss and need for assistance with personal care. R3 had severely impaired cognition and was dependent upon staff for assistance with eating, wheelchair mobility, and incontinence care. During a telephone interview on 4/8/25 at 9:52 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-09 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide meaningful activities to promote psychosocial well-being for 1 resident (R3) of 4 residents reviewed for activities. This deficient practice resulted in social isolation for R3 who had both visual and bilateral hearing loss. Findings include: This deficiency pertains to Complaint Intake #MI00151891. Review of R3's Minimum Data Set (MDS) assessment, dated 3/2/25, revealed R3 was admitted to the facility on [DATE] with active diagnoses that included the following, in part: Alzheimer's disease, non-Alzheimer's dementia, depression, visual loss, and bilateral hearing loss. R3 had severely impaired cognition and was dependent upon staff for assistance with eating, wheelchair mobility, and incontinence care. During a telephone interview on 4/8/25 at 9:52 a.m., Complainant A expressed concern that R3 was left without human interaction for long periods of time and with the Resident's blindness and hearing loss she was left to sit without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow physician orders for wound care for two Residents #6 and #7 of eight residents reviewed for physician orders. This deficient practice resulted in the potential for infection, possible harm to intact skin, and a delay in healing. Findings include: Resident #6 (R6) Review of the Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on 7/15/22, with active diagnoses that included peripheral vascular disease (a circulatory condition in which narrowed blood vessels reduce blood flow to the arms or legs) or peripheral arterial disease (a circulatory condition in which narrowed arteries reduce blood flow to the arms or legs) and heart failure. Further review of the MDS Section M revealed R6 had a venous/arterial ulcer (leg ulcer caused by impaired blood circulation). A review of Electronic Medical Record (EMR) on 4/8/25 revealed that a recommendation from a wound clinic on 9/24/24 read in part . apply primary dressing to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-09 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide nail care including toenail trimming for four Residents ( #3, #8, #9 and one Confidential Resident [CR]) of four residents reviewed for nail care. This deficient practice resulted in unnecessary pain, untrimmed toenails and the potential for injury. Findings include: Confidential Resident Review of CR diagnoses included: Peripheral vascular disease, or peripheral arterial disease. R6 scored a 15 of 15 on the Brief Interview for Mental Status (BIMS) assessment reflective of intact cognition. During an interview on 4/8/25 at 9:55 a.m., CR reported the staff had trimmed her toenails about two weeks ago, but it had been almost a year since the last time her toenails had been trimmed. The nails were curved around the end of my toes, and I couldn't wear shoes anymore .when they finally cut them, it hurt my toes .when my socks even touched the end of my toes, I thought I would go right thru the ceiling . it hurt me. Resident #8 (R8) Review of R8's diagnoses included: diabetes mellitus, hypertension, and heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-29 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Securely store an insulin pen following use for 1 Resident ( #1), and 2. Secure 1 of 2 treatment carts reviewed for medication storage This deficient practice resulted in the potential misuse of resident medications and/or treatment supplies. Findings include: Resident #1 (R1) Review of an admission Record revealed R1, was originally admitted to the facility on [DATE] with pertinent diagnoses including: type 2 diabetes. Review of the Minimum Data Set (MDS) assessment for R1 with a reference date of 12/19/24 revealed a Brief Interview for Mental Status (BIMS) score of 00/15 which indicated R1 was severely cognitively impaired. On 1/29/25 at 12:50 PM., a pre-filled Lantus SoloStar Subcutaneous injectable pen with a marker date of 1/7/25, was observed laying on the bedside table of R1. The injectable pen had R1's name on it and approximately 150 units of insulin was observed remaining. Review of R1's Physicians Order dated 9/26/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-29 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00149352. Based on observation, interview, and record review the facility failed to maintain equipment in good working order and failed to clean and sanitize resident equipment, resulting in an increased potential for spread of infections for residents utilizing equipment. Findings include: On 1/29/25 at 11:00 AM., 4 resident wheelchairs were observed in the bay side day room . All 4 wheelchairs were noted to be heavily soiled on the seat, arms, legs and overall components of the wheelchair. 1 motorized wheelchair was observed heavily soiled with food crumbs, dried spillage, and the seat cushion was noted to have holes in it. On 1/29/25 at 11:10 AM., a hoyer lift was observed outside of room [ROOM NUMBER]. The bag holding the sanitizing wipes was observed heavily soiled with dried crusted substances. The legs of the mechanical lift, and lift in general was observed with a heavy accumulation of dust and debris on it. In an interview on 1/29/25 at 1:45 PM., CNA H reported CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-29 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00149352. Based on interview and record review the facility failed to implement and follow their policy to ensure a safe and orderly discharge was provided for 1 Resident (#2) of 2 residents reviewed for discharge/transfers. This deficient practice resulted in an involuntary discharged into the community without sufficient preparation and orientation with the potential to disrupt the necessary care and services and the potential for homelessness. Findings include: Resident #2 (R2) Review of an admission Record revealed R2 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: type 2 diabetes. Review of a Minimum Data Set (MDS) assessment for R2 with a reference date of 12/17/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated R2 was cognitively intact. Review of a State Agency-Complaint Intake dated 1/7/2025 from Confidential Informant (CI) U revealed: CI U stated R2 left the faciity on [DATE] to travel to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-29 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00149718 Based on observation, interview and record review, the facility failed to remove expired foods from the mini-fridge for one Resident (#1) of one resident reviewed for storage of foods brought to residents by family and other visitors. This deficient practice resulted in the potential for expired food to be consumed and increasing the risk of food borne illness. Findings include: Resident #1 (R1) Review of an admission Record revealed R1, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: type 2 diabetes. Review of a Minimum Data Set (MDS) assessment for R1 with a reference date of 12/19/24 revealed a Brief Interview for Mental Status (BIMS) score of 00/15 which indicated R1 was severely cognitively impaired. On 1/29/25 at 12:50 PM., a personal mini refrigerator in R1's room was observed containing numerous food items which were expired including: (Brand Name) yogurt 4 pack expired 9/4/24, a block of [NAME] jack cheese expired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-24 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficiency pertains to Complaint Intake MI00146981. Based on observation, interview, and record review, the facility failed to provide sufficient staffing to address the care, needs, and safety of the entire facility population. This deficient practice resulted in unmet care needs and the potential for serious safety issues for all 65 residents of the facility. Findings include: Review of Complaint Intake MI00146981 submitted to the State Agency (SA) read, in part: Complainant is a staff member at [Facility Name]. Complainant states residents are being neglected by being left laying in wet and soiled beds, resident[s] are also not getting showers due to the facility not having enough staffing to keep up and handle the workload . Resident #42 (R42): Review of R42's electronic medical record (EMR) revealed initial admission to the facility on 7/15/22 with diagnoses including congestive heart failure and need for assistance with personal care. Review of R42's most recent Minimum Data Set (MDS) assessment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among any and all 65 residents of the facility. Findings include: On 10/21/24 at approximately 12:20 PM during noon meal service, small bowl servings of potato salad were observed on a tray, at room temperature adjacent to the steam table serving line. The temperature of the potato salad was measured with a metal stem probe thermometer and found to be ranging from 46°F to 49°F. Eight small bowls of cottage cheese were observed being held next to the steam table waiting to be placed on residents' trays. The temperature of the cottage cheese was measured to be 47°F. Dietary [NAME] (DC) C was asked to take the temperature of the potato salad and cottage cheese with a facility thermometer. The potato salad was reported to be in the same range of 46-49°F and cottage cheese reported to be 45°F by [NAME] C. An interview with Kitchen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-24 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to implement enhanced barrier precautions (EBP) for 1 of 3 residents reviewed for EBP. This deficient practice has the potential for development and transmission of Multidrug Resistant Organism (MDRO) infections. Findings Include: On 10/22/24, at 9:49 AM it was noted that there was no EBP outside of room [ROOM NUMBER] for bed A. Bed A was assigned to Resident 274 (R274). A review of records indicated R274 was admitted to the facility on [DATE], with diagnosis of cellulitis (skin infection) of right lower limb, lymphedema (swelling in the body due to build up of lymph fluid), chronic diastolic heart failure (heart is not able to pump enough blood to meet body's needs), paroxysmal atrial fibrillation (upper chambers of heart beat irregularly), morbid obesity (body mass index of 40 or higher), obstructive sleep apnea (throat muscles relax and narrow the airway during sleep, interrupting breathing) , essential hypertension (high blood pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a dignified existence regarding privacy during care by failure to knock on doors or request permission before entering resident's rooms as expressed by 8 Residents (R6, R19, R25, R42, R45, R55, R61, and R67) of 9 residents reviewed for dignity and respect. This deficient practice resulted in frustration, embarrassment, and lack of privacy. Findings include: On 10/21/24 at 3:35 PM, the Activity Director S agreed to set up a group meeting with oriented residents who would be interested in sharing their views of the facility. On 10/22/24 at 10:30 AM, a group meeting was held with the President of Resident Council and seven other interested residents. A record review revealed all residents present had a recent Brief Interview for Mental Statis (BIMS) score in the range of 13-15 indicating they were cognitively intact. During the meeting, an issue concerning dignity was voiced by seven of the eight residents present. R42 stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-24 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the Resident and Resident Representative in writing with the reason for a transfer out of the facility for four Residents (R124, R22, R29, R64) of four residents reviewed for transfers out of the facility. This deficient practice resulted in the potential for the Resident's Representatives to be uninformed regarding the Resident's conditions and location, as well as a potential for inappropriate discharge/transfers. Findings include: Resident 124 (R124) On 10/6/24, R124 was sent out to the hospital due to unresponsiveness and was returned/readmitted to the facility on [DATE]. On 10/20/2024, R124 was sent out to the hospital after discussion with the on-call physician. R124 was readmitted on the same day. A review of the Electronic Medical Record (EMR) for R124 revealed no written transfer notice. During an interview on 10/23/24 at 12:01 PM, the Nursing Home Administrator (NHA) and Regional Clinical Nurse (RN) N stated there currently was an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-24 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written notification of the bed-hold policy to residents or their representatives prior to hospital transfer for five residents (Resident #18, Resident #124, Resident #64, Resident #22, and Resident #29) including details of duration of the bed-hold and conditions of readmission. Findings include: During a review of Resident #18's (R18) medical record, it was noted there was not a bed-hold document listed in R18's clinical documentation for his transfers to the emergency department on 10/11/24, or 10/12/24. While conducting an interview on 10/23/24 at 10:17 AM, R18 stated he did not recall being educated on his bed being held when he was sent to the hospital. R18 stated he just assumed it would be there waiting for him, since he had been in the facility since December of 2023. During an interview conducted on 10/23/24 at 11:55 AM, the Director of Nursing (DON) and Regional Clinical Nurse N could not locate the notice of bed holds in R18's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-24 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to destroy discontinued schedule two medications in a timely manner for three medications carts reviewed of four medication carts for medication storage and used another resident's medication on a different resident. On [DATE] at 1:16 PM, an observation was made of Resident #22 (R22) in their room. R22 was asked if it was alright to look around for their wound care supplies and replied, Yeah, sure go right ahead. In R22's closet an observation was made of another residents acetic acid 1000 milliliters solution. R22 was asked if the facility staff was using the solution on them and replied, Yes, they use that on my lower legs when they wrap them. Review of R22's physician order, dated [DATE], read in part, Acetic Acid Irrigation Solution 0.25% .Apply to BLE (bilateral lower extremities) topically in the afternoon every Tue (Tuesday), Fri (Friday) for edematous state . On [DATE] at 1:30 PM, an interview was conducted with Licensed Practical Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-24 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure dementia training was completed by four of four Certified Nursing Assistants (CNAs) reviewed for annual training requirements. This deficient practice resulted in the potential for unmet care needs and the potential to affect all residents with dementia in a current facility cenus of 65 residents. Findings include: Review of CNA in-service training logs were conducted for CNAs F, V, U, and E. The training transcripts of CNAs F, V, and U read: Dementia Care: Normal Aging vs. Alzheimer's/Dementia listed as incomplete with a due date of 9/30/24. CNA E's training transcript did not list any dementia training. On 10/24/24 at 10:53 AM, an interview was conducted with the Assistant Director of Nursing (ADON) I who stated there was no specific dementia training for nurse aides as it was included in a training course called, Challenging Behaviors. When asked about the course listed on the transcript titled, Dementia Care: Normal Aging vs. Alzheimer's/Dementia, ADON I stated he was unaware of the course and verified it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect residents from verbal abuse for one resident (R61) of four residents reviewed for abuse. This deficient practice resulted in mental distress and anguish after a staff member suggested the resident end his life. Findings include: The medical record for R61 revealed an admission date of 9/13/24 with diagnoses which included spinal stenosis (bone deterioration resulting in pressure/pain to the spine), repeated falls, pressure ulcer of the sacral region and heel , diabetes (T2DM), heart failure (CHF), and kidney disease (CKD), The Minimum Data Set (MDS) assessment included a Brief Interview for Mental Status (BIMS) score of 15 of 15 indicating cognitively intact. On 10/22/24 at 7:59 AM, R61 was asked about his interactions with the staff and the care he had been receiving. R61 stated one nurse said, When I get your age and have your problems I am going out in the woods and end it. He said he understood he had many problems, but he was upset stating that for her to say that was inappropriate. He was able to describe the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to report alleged abuse timely for two Residents (R61 and R124) out of four residents reviewed for abuse reporting to the State Agency (SA). This deficient practice resulted in the potential for ongoing abuse. Findings include: The medical record for R61 revealed an admission date of 9/13/24 with diagnoses which included spinal stenosis (bone deterioration resulting in pressure/pain to the spine), diabetes, heart failure, and kidney disease. The Minimum Data Set (MDS) assessment included a Brief Interview for Mental Status (BIMS) score of 15 of 15 indicating R61 was cognitively intact. On 10/22/24 at 7:59 AM, R61 was asked about his interactions with the staff and the care he had been receiving. R61 stated one nurse said, When I get your age and have your problems I am going out in the woods and end it. He said he understood he had many problems, but he was upset stating that for her to say that was inappropriate. He was able to describe the nurse and the circumstances and stated he had told several staff members of this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess two residents (Resident #18, Resident #274) of two residents reviewed for the clinical need for urinary catheterization (a tube placed into the bladder to facilitate bladder drainage), leading to inappropriate or potentially unnecessary catheter usage. Findings include: Resident #18 (R18) A review of R18's Electronic Medical Record (EMR) indicated diagnoses of complex regional pain syndrome (chronic condition that causes severe pain dis-proportionate to the injury), morbid obesity (body mass index of 40 or higher), essential hypertension (high blood pressure not caused by medical conditions), fibromyalgia (chronic condition that causes widespread pain, fatigue, and sleep issues), osteoarthritis (degenerative joint disease), irritable bowel syndrome (chronic digestive disorder of the large intestine), sarcopenia (muscle mass, strength, and performance compromised by age), muscle weakness, rheumatoid arthritis(autoimmune disease of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure ongoing assessment and monitoring for weight fluctuations for two Residents (R61 and R124) of four residents reviewed for nutritional needs. This deficient practice resulted in the potential for inaccurate assessments, continued weight loss or gain, and physical decline. Findings include: Resident 61 (R61) During an interview on 10/22/24 at 7:51 AM, R61 stated he was eating well but not always getting what I want. When asked about his weight R61 stated, They are not weighing me as much as the hospital did, and was unsure of his current weight. The medical record for R61 revealed an admission date of 9/13/24 with diagnoses which included pressure ulcer of the sacral region, diabetes (T2DM), heart failure (CHF), kidney disease (CKD), high blood pressure (HTN) and gastro-esophageal reflux disease (GERD). On 9/17/24 a Minimum Data Set (MDS) assessment was completed. Section K of this document revealed a weight for R61 as 175 pounds. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficient practice has two different DPS's. DPS A and DPS B. DPS A: Based on interview and record review the facility failed to obtain informed consent and obtain physician orders for psychotropic medication for Residents (R19 and R49) of four residents reviewed for unnecessary psychotropic medications. Resident #19 (R19) Review of the Minimum Data Set (MDS) assessment, dated 5/24/24, revealed R19 was admitted to the facility on [DATE] with a primary diagnosis of contact with and suspected exposure to Covid-19. On 10/23/24 at 4:36 PM, review of R19's electronic medical records (EMR) revealed R19 had a physician order for lorazepam 0.5 mg (milligram), give 0.5 mg by mouth every 8 hours as needed for anxiety related to generalized anxiety disorder for 2 weeks, start date 5/9/24 and stop date 5/23/24. Review of R19's EMR, physician order dated 7/18/24, revealed the following, lorazepam 0.5 mg, give 1 tablet by mouth every 24 hours as needed for anxiety and with an end date of 9/12/24. R19's order recap had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00147081 Based on interview and record review, the facility failed to ensure an accurate indication to administer a laxative prior to administering for one Resident (R901) of one resident reviewed for unnecessary medications. Findings include: The Complaint Intake Unit received an allegation of Resident #901 (R901) receiving a laxative on 9/23/24 despite having daily bowel movements. As a result, R901 experienced diarrhea and bowel incontinence when she could not get to the bathroom timely. R901 was admitted to the facility on [DATE]. A quarterly Minimum Data Set (MDS) assessment dated [DATE] documented R901 was always continent of bowel and bladder. The MDS coded R901 as requiring assistance from staff for transferring to the toilet and toileting hygiene. A bowel elimination tracking document in R901's medical record revealed R901 had a medium-sized bowel movement on 9/20/24 and an extra-large bowel movement on 9/21/24. No bowel incontinence or diarrhea was documented on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficiency pertains to Intake: MI00146075 Based on interview and record review, the facility failed to provide showers for one Resident (R5) of three residents reviewed for showers. Findings include: Resident #5 (R5) was admitted to the facility 7/8/24. R5's diagnoses included but were not limited to hemiplegia (paralysis on one side of the body) due to a stroke, urinary tract infection, dementia, cognitive communication deficit, and weakness. R5 was discharged from the facility on 7/25/24. The care plan was revised on 8/9/24, 15 days after R5 discharged from the facility, but did not include interventions for showering or bathing. An admission Minimum Data Set (MDS) assessment dated [DATE] documented R5 required moderate assistance from staff for showering and shower transfers. R5 was occasionally incontinent of bladder. The MDS did not code concerns with refusal or rejection of care, or behavioral difficulties. Certified Nursing Assistant (CNA) documentation revealed R5 was provided with one shower during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
This deficiency pertains to Intake: MI00146243 Based on observation, interview, and record review, the facility failed to transcribe treatment orders and follow-up on wound clinic recommendations for one Resident (R5) of three residents reviewed for pressure injuries. Findings include: During an interview on 8/20/24 at 12:15 p.m., Resident #6 (R5) said, I have a sore that looks like a big hole. I got it a couple months ago. R5 said the wound became infected and he was sent to the hospital. R5 confirmed the wound developed at the facility. R5 said, It was getting better when they had the vacuum on it. The Electronic Medical Record (EMR) for R5 revealed the development of a stage 4 (full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage or bone) pressure injury (PI) on the sacrum on 3/4/24. A Wound VAC (Vacuum-Assisted Closure - negative pressure wound therapy) was used beginning on 5/22/24. R5 was transferred to the hospital on 7/29/24 and was admitted to the Intensive Care Unit (ICU) due to sepsis (a life-threatening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-23 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00145314 and MI00145704 Based on observation, interview, and record review the facility failed to ensure adequate numbers of staff to meet the needs of four Residents (#1, #3, #7, and #11) of four residents sampled for sufficient staffing. This deficient practice resulted in the potential for a decline in resident quality of life and/or quality of care, not receiving medications timely, and unmet care needs for all seventy-seven residents. Findings include: Resident #11 (R11) Review of R11's Minimum Data Set (MDS) assessment, dated 7/1/24 revealed admission to the facility on 1/29/24, with active diagnoses that included: coronary artery disease, heart failure, hypertension, anxiety disorder, and depression. R11 scored a 15 of 15 on the Brief Interview of Mental Status (BIMS) assessment reflective of intact cognition. During an interview on 7/23/24 at 1:40 p.m., R11 stated I am on water pills twice a day .I turned my light on one night I waited and waited, and no one came . I peed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-07-23 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to MI00145314 and MI00145704 Based on observation, interview, and record review, the facility failed to complete and post the daily nurse staffing information. This deficient practice resulted in the inability of residents and visitors to determine the number of staff available to provide resident care and had the potential to affect all 77 residents in the facility. Findings include: During an interview on 7/22/24 at 2:50 p.m., the Nursing Home Administrator ((NHA) was asked where the daily staffing posting was located. The NHA stated I don't know. During an observation on 7/22/24 at 3:15 p.m., the Regional Director of Clinical Services K was filling out the daily nursing staffing sheet for 7/22/24 and asked the staff at the nurses station to post the staffing sheet for 7/22/24 on the wall near the nurses station located near the entrance of the facility. A review of the direct care staffing hours (nursing staffing sheets) on 7/22/24 revealed no staffing information for day shift or afternoon shift on 7/13/24, 7/11/24, 6/23/24, 6/15/24, and 6/10/24. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-23 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00145314 Based on observation, interview, and record review the facility failed to 1. Provide Personal Protective Equipment (PPE) that was readily available for staff 2. [NAME] PPE prior to entering a transmission-based precaution room. This deficient practice resulted in the potential for contamination and the spread of illness to residents and staff. Findings include: During an observation on 7/22/24 at approximately 12:45 p.m., the following resident rooms had signage regarding Transmission Based Precautions (TBP) related to active COVID-19 infection: 109, 110, 204, 206, 209, 210, and 214. During an observation on 7/22/24 at approximately 1:00 p.m., Licensed Practical Nurse (LPN) J entered a room of a resident on Transmission Based Precautions (TBP) with a gown, gloves, and a surgical mask. LPN J came out of the resident's room with the surgical mask around her ears and the mask pulled down under the chin. During an observation on 7/22/24 at 1:04 p.m., LPN J entered the same…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00145704 and MI00145755 Based on interview and record review, the facility failed to investigate the root cause of injuries to three Residents (#5, #3, and #4) of three residents reviewed for resident safety/falls. Findings include: Resident #5 (R5) Review of R5's Minimum Data Set (MDS) assessment dated [DATE], revealed an admission to the facility on 8/16/22, with active diagnoses that included: cancer, anemia, hypertension, and renal insufficiency/renal failure/end stage renal disease. R5 scored a 2 of 15 on the Brief Interview for Mental Status (BIMS) assessment reflective of severe cognitive impairment. Review of R5's Incident report dated 6/29/24 revealed that R5 was found lying on her back on the bathroom floor in front of the toilet R5 was unable to give a description of incident. R5 was sent to the emergency room (ER) for x-ray of left hip/pelvis. The result of the x-ray revealed a left trochanter (hip) fracture. During an interview on 7/23/24 at 3:30 p.m., the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-23 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00145723 Based on observation, interview and record review, the facility failed to provide adequate medically-related social services to one Resident #2 (R2) of one resident reviewed for social services care. This deficient practice resulted in the potential for psychosocial decline. Findings include: Resident #2 (R2) Review of R2's Minimum Data Set (MDS) assessment dated [DATE], revealed admission to the facility on 5/31/24, with active diagnoses that included: multiple sclerosis, depression, legal blindness, and neurogenic bladder. R2's MDS assessment revealed R2 is understood and understands and has clear comprehension. Review of a Facility Reported Incident revealed on 7/9/24 at 9:50 a.m., R2 was yelled at and cursed at by another resident when he was looking for his room. During an interview on 7/23/24 at 9:38 a.m., R2 revealed I was pretty upset when it happened .I was pretty worried about what could happen to me .the staff talked to me about it initially, but they haven't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to assess a change in condition for one Resident (R2) of three residents reviewed for a change in condition. Findings include: Resident 2 (R2) A review of R2 Minimum Data Set (MDS) assessment, dated 3/9/24, revealed admission to the facility on 3/5/24 with active diagnoses that included: hereditary and idiopathic neuropathy, anxiety disorder, major depressive disorder, chronic pain, repeated falls, muscle weakness, and compression fracture of lumbar vertebra. R2 scored a 15 of 15 on the Brief Interview for Mental Status (BIMS) reflective of intact cognition. During an interview on 5/28/24 at approximately 11:00 a.m., R2 said the event happened around the 6th of May . I came into the building from outside, I was shaking uncontrollably and leaning up against the wall, it was so scary, I have never felt that way before, and something could have happened to me I have never been refused medical care before, but the nurse would not help me. Certified Nursing Assistant (CNA) D saw me and came to help me. CNA D went to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-27 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain two refrigerators used for the storage of food in two nourishment rooms, in a safe and sanitary operating condition. This deficient practice has the potential to result food spoilage or injury to staff using the damaged doors, and had the potential to impact all 64 residents. Findings include: On 10/25/23 at approximately 8:14 AM observations were made in the facility's two nourishment rooms, each located behind the respective nurses' station (100/400 and 200/300 halls). The refrigerator in the 200/300 nourishment room was observed to have a door which was completely deteriorated at the bottom edge, the metal was rusted and swinging freely in the air when opened. Additionally, the crisper drawers were missing and had been substituted with plastic resident bedside wash basins. Other cracks and broken plastic was observed on the door and shelving. The refrigerator in the nourishment room behind the 100/400 nurses' station was observed to have a door which was deteriorated at the bottom, as well as cracked and broken…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-27 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a dignified dining experience for six Residents (R7, R10, R20, R28, R46, & R49) of 12 residents reviewed for dining. This deficient practice resulted in staff standing over residents while feeding them, lack of adequate feeding assistance & supervision resulting in food spillage and undignified care interactions. Findings include: Review of R7's Minimum Data Set (MDS) assessment, dated 7/22/23, revealed admission to the facility on 4/1/22. R7 required maximal assistance with feeding. The Brief Interview for Mental Status (BIMS) assessment revealed R7 was unable to participate, demonstrating severe cognitive impairment. Review of R10's MDS assessment, dated 7/18/23, revealed admission to the facility on 4/13/23. R10 was independent with eating. The BIMS assessment revealed a score of 2/15, which showed severe cognitive impairment. Review of R20's MDS assessment, dated 9/30/23, revealed admission to the facility on 4/29/21. R20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-27 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to complete a performance review of each nurse aide at least once every 12 months. This deficient practice resulted in the potential for inadequate resident care and unmet resident care needs for all 64 residents living in the facility. Findings include: On 10/27/23 at 8:50 AM, staffing records were reviewed with Human Resources Staff V. No annual evaluations were found for Certified Nurse Aides P, R, S, or T. During an interview on 10/27/23 at 9:49 AM, the Director of Nursing (DON) and the Regional Director of Clinical Services L confirmed the facility had not been completing annual evaluations. The DON stated, it's been a while since there have been yearly evaluations. During an interview on 10/27/23 at approximately 10:00 AM, the Nursing Home Administrator (NHA) stated the facility had not done annual performance reviews since he had begun his role approximately a year and a half ago. It was a system that was not in place and had not been implemented. On 10/27/23 at approximately 10:30 AM, Regional Administrative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-27 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain medication storage room free of expired medications and securely store medications, for one of two medication rooms and two of three medication carts reviewed for medication storage. This deficient practice resulted in the potential for administration of medications with reduced intended effect. Findings include: On 10/25/23 at 9:00 AM, an inspection was conducted on the 100 Hall medication cart. In the second drawer beneath the medication cards an observation was made of one loose fluoxetine 20 mg (milligram) capsule and two small white half tabs (unable to be identified). On 10/25/23 at 9:20 AM, an inspection was conducted on the 200 Hall medication cart with Licensed Practical Nurse (LPN) D. In the second drawer beneath the medication cards an observation was made of one loose hydroxyzine 25 mg capsule. LPN D confirmed that no loose pills should be kept in the medication carts and should be stored accordingly. On 10/25/23 at 9:40 AM, an inspection was conducted in the 200/300 medication storage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-27 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation is Related to: Intake ID: MI00138873 & MI00139037 Based on observation and interview the facility failed to provide a sanitary and functional environment for residents, staff and visitors as evidenced by: 1. The presence of mold in two shower stalls used by staff to provide showers to residents. 2. Deteriorating walls surrounding a housekeeping floor sink. 3. Broken plastic light fixture shield over a shower enclosure. This deficient practice has the potential to result in the spread of fungus spores and contribute to respiratory irritation/complications to residents and staff using the shower area. Findings include: 1. On 10/25/23 at approximately 9:32 AM observations were made in the 200 hall and 300 hall shower rooms, in response to complaints. Both shower rooms were constructed with ceramic tiled shower stalls, and included the half walls and floor. Along the wall/floor juncture, black colored mold like material was observed on the white caulking. At approximately 10:00 AM an interview with Maintenance Director MD A was conducted, and was asked if he had received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to: Intake ID: MI00138630, MI138719 & MI00139905 Based on interview and record review, the facility failed to provide timely showers and toileting assistance for three Residents (R43, R44 and C1) of 17 Residents reviewed for activities of daily living (ADL's) including showers and toileting. This deficient practice resulted in resident dissatisfaction, embarrassment, and the potential for poor hygiene,and uncleanliness. Findings include: On 8/10/23, an anonymous complaint was received by the State Agency (SA) with additional information provided 9/27/23, noting a lack of basic care including showers and failure to provide timely assistance to the toilet. On 8/11/23, an anonymous complaint was received by the SA with further information reported on 9/7/23, that Residents aren't being showered regularly, and Residents aren't being provided with toileting asst.(assistance) in a timely manner. During a confidential interview on 10/24/23 at 3:49 PM, family member W stated the facility did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement an effective bowel management program for one Resident (R16) of one resident reviewed for bowel management. This deficient practice resulted in the potential for a bowel related complications including impaction, obstruction and other bowel related issues. Findings include: Resident #16 (R16) Review of R16's face sheet, printed on 10/24/23, revealed an original admission date of 4/5/2019, with medical diagnoses including dementia, anxiety, epilepsy, cerebral infraction (stroke), and aphasia (loss of ability to understand or express speech). On 10/27/23 at 9:03 AM, a review of R16's, task list for bowel elimination description, dated 9/27/23 through 10/26/23, revealed the following: a.) No bowel movement between 9/29/23 - 10/4/23 = six days with no medication intervention, no progress notes, no assessments, and no communication to the doctor. b.) No bowel movement between 10/14/23 - 10/18/23 = five days with no medication intervention, no progress notes, no assessments, and no communication to the doctor. c.) No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide pressure ulcer care per standards of practice for one Resident (R7) of one resident reviewed for wound care/pressure ulcers. This deficient practice resulted in the potential for poor wound healing, infection, and worsening of pressure ulcers. Findings include: Resident #7 (R7) Review of face sheet, date printed 10/24/23, revealed an original admission to the facility on 1/14/22, with medical diagnoses including spastic quadriplegic cerebral palsy (a form of cerebral palsy that affects both arms and legs and often the torso and face), intellectual disability, need for assistance with personal care, and neuromuscular dysfunction of bladder. Review of R7's Braden Scale for predicting pressure sore risk, dated 10/20/23, revealed completely limited sensory perception, and a score of 10 which indicated high risk. Review of R7's skin and wound assessment, dated 10/17/23, revealed a pressure ulcer stage 2 that developed on 10/17/23, measured 1.31 cm (centimeters) x 2.45 cm, and was noted to be in-house…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a medication administration error rate less than 5%, for 4 of 25 medication administrations. This deficient practice resulted in a medication administration error rate of 16.00%, with the potential for medical complications related to resident medication treatments for various conditions. Findings include: On 10/26/23 at 9:30 AM, a medication administration was observed with Licensed Practical Nurse (LPN) G. The following was observed: LPN G was observed preparing two insulin pens for Resident #37 (R37). LPN G opened her cart and grabbed an insulin glargine (long acting insulin) pen, removed the cap, placed a needle on the end of the pen, and primed with 2 units holding the pen horizontal. LPN G then grabbed the liraglutide (type 2 diabetes/obesity medication) pen, removed the cap, and placed a needle on the end of the pen and primed with 2 units holding the pen horizontal. LPN G failed to clean the end of the pens with an alcohol swab prior to placing the needles on the end of the pens, and failed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-10-24 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement an effective Quality Assurance & Performance Improvement (QAPI) program that included development, monitoring, and evaluation of adverse events to correct quality deficiencies and maintain sustained compliance. This deficient practice had the potential to affect all 65 residents in the facility. Findings Include: On 10/24/24 at 9:47 AM, an interview was conducted with the Nursing Home Administrator (NHA) who verified that the QAPI meetings were held monthly. When asked if they monitor adverse events, the NHA asked what did I mean? The NHA stated that she receives emails from the regional clinical nurse and the Director of Nursing. The NHA stated that the regional clinical nurse tells her what happened and what they should be doing. The NHA was unable to explain how medical errors or adverse resident events were identified, analyzed, corrected, or monitored to ensure desired outcomes through the QAPI process. Review of the facility policy titled, QAPI Plan, reviewed/revised 10/24/22 read, in part: It is the policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$84,659 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $84,659 — penalty dated 2024-10-01
- Medicare payment denial — starting 2024-11-27 for 20 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.1 | -2.1 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 3 of 5 | 3.7 | -0.7 vs chain |
| Quality measures | 2 of 5 | 4.0 | -2.0 vs chain |
The other 52 homes this chain runs (chain average 3.1★, per CMS)
Showing 40 of 52; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| EVEREST OPCO GROUP LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/01/2018 |
| B&Y HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2018 |
| B&Y TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2018 |
| CODY HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2018 |
| CRAIG FLASHNER 2007 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2018 |
| NORCROSS, ROBERT | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 02/01/2018 |
| ROGERS, STACEY | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 02/01/2018 |
| KIRK, KRISTINE | Individual | W-2 MANAGING EMPLOYEE | — | since 02/01/2018 |
| FLASHNER, CRAIG | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
| PERLSTEIN, YITZCHOK | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
| BLOSSOM HEALTHCARE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
| PRESTIGE ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $401K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235410. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.