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Medilodge of Westwood

2575 N Drake Road, Kalamazoo, MI 49006 · For profit - Limited Liability company · 97 certified beds · (269) 342-0206 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Jun 2024Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0740)2 immediate-jeopardy citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$65,535 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (86) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $65,535 in federal fines (most recent 2025-06-04)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4613 W Main St Ste A · (269) 488-8672 · Call to confirm hours
Pharmacy
5350 W Main St · (269) 349-6290 · Call to confirm hours
Grocery
3415 Ravine Rd · (269) 382-1767 · Call to confirm hours
Park
1006 Piccadilly Rd · (269) 337-8191 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.4%10.8%15.4%better
Long-stay residents who lose too much weight4.9%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.6%1.5%2.0%better
Long-stay residents with depressive symptoms2.6%4.3%6.5%better
Long-stay residents who were physically restrained0.6%0.1%0.1%worse
Long-stay residents with falls causing major injury4.2%3.0%3.3%worse
Long-stay residents whose ability to walk worsened4.4%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication20.0%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine83.5%95.0%95.3%worse
Long-stay residents with pressure ulcers3.4%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control22.9%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table12.2%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.5%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine58.3%79.5%79.4%worse
Short-stay residents rehospitalized after admission23.9%24.0%22.6%typical
Short-stay residents with an outpatient ER visit12.6%11.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.771.841.67typical
Long-stay outpatient ER visits per 1,000 resident days1.191.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 100 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

53.1%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
40.5%U.S. median 56.6%
Met the expected recovery
0.29U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 40.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 46% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF53.1%CMS range 43.7–62.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.2–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge40.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge30.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge42.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified91.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting56.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.0%CMS range 5.6–13.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.941.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.07
RN hours/ resident / day
0.50
LPN hours/ resident / day
2.07
Aide hours/ resident / day
3.64
Total nurse hours/ resident / day
0.56
RN hoursweekends
52.3%
Total nursing turnover
64.0%
RN turnover

How full it usually is: this home is certified for 97 beds and averages 88.9 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.07 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.04 hrs/resident/day on weekends vs 3.88 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 1.28 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

19
deficiencies at the latest standard inspection (2025-06-04)
14
at the previous standard inspection (2024-06-13)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

86 citations, most serious first. The 17 most serious are shown; the remaining 69 are one tap away and print in full.

  • Immediate jeopardy · J2023-05-18 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide immediate cardiopulmonary resuscitation (CPR) per the standards of practice and facility policy for 1 of 1 resident (Resident #382) reviewed for CPR, from a total sample of 24 Residents, resulting in an immediate jeopardy for Resident #382 whose advanced directive indicated she was a full code. Resident #382 was found by Licensed Practical Nurse (LPN) S on [DATE] at 11:48pm without respirations or a pulse and did not receive CPR for at least 15 minutes. Resident #382 was pronounced dead at 12:37am on [DATE]. Findings include: A review of a facility policy titled Cardiopulmonary Resuscitation (CPR) and Basic Life Support (BLS), dated [DATE] revealed guidelines as follows: If a Resident experiences a cardiac arrest or respiratory arrest .facility staff must provide basic life support, including CPR, prior to the arrival of emergency medical services, in accordance with the Resident's advance directives and any related physician order, such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2023-05-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00133629. Based on interview and record review, the facility failed to ensure licensed staff adequately assessed and communicated an acute change in condition to the medical provider for 1 if 1 resident (Resident #331) reviewed for acute change in condition, resulting in an immediate jeopardy beginning the morning of [DATE] when the CNA (certified nursing assistant) recognized a change of condition in Resident #331 and notified the RN (Registered Nurse) who noted the change of condition but failed to contact the medical provider for further orders. Resident #331 was transported to the local hospital on [DATE] when during a video chat her family member demanded that the facility send her to the hospital due to her lethargy and decreased responsiveness. Resident #331 was evaluated at the local Emergency Department and was found to be actively having a myocardial infarction with a completely blocked coronary artery (STEMI). Resident #331 was admitted to critical care with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-05-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY DPS # 4 Based on observation, interview, and record review, the facility failed to implement interventions to prevent a fall for 1 of 13 residents (Resident #39) revewed for accidents/hazards, resulting in the resident performing an unsafe self-transfer and the potential for major injury. Findings include: Review of an admission Record revealed Resident #39, was originally admitted to the facility on [DATE] with pertinent diagnoses which included cognitive communication deficit, muscle weakness, repeated falls, and difficulty in walking. Review of a Minimum Data Set (MDS) assessment for Resident #39, with a reference date of 3/9/2023 revealed a Brief Interview for Mental Status (BIMS) score of 6/15 which indicated Resident #39 was severely cognitively impaired. In an observation on 5/09/23 at 9:20 AM, Resident #39 was observed lying on back in bed. Resident #39's call light was observed hanging on the floor underneath the bed and out of reach. In an observation on 5/10/23 at 09:05 AM, Resident #39 was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-03-12 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # 2746228.Based on interview, and record review, the facility failed to ensure a safe/appropriate discharge in 1 of 3 residents (Resident #103) reviewed for discharge planning, resulting in an unsuccessful discharge to the community, resident distress, and rehospitalization.Findings include:Resident #103Review of an admission Record revealed Resident #103 was a female, with pertinent diagnoses which included left lower limb cellulitis (an infection of the deep skin layers and underlying tissue), diabetes, morbid obesity, atherosclerosis (plaque build-up resulting in hardening/narrowing of the arteries) in the left leg with gangrene (death of body tissue caused by a severe lack of blood flow or a serious bacterial infection), heart disease, high blood pressure, anemia (a lack of healthy red blood cells or hemoglobin), anxiety, and severe chronic kidney disease. Noted the resident was discharged from the facility on 2/14/26.Review of a Minimum Data Set (MDS) assessment for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate supervision and implement appropriate care planned interventions to prevent a fall in 2 of 7 residents (Resident #77, #75) reviewed for accidents and hazards, resulting in a fall with fracture for Resident #77 and the potential to negatively affect the residents' highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #77: Review of an admission Record revealed Resident #77 was a female with pertinent diagnoses which included dementia, history of falling, multiple fractures of pelvis, unsteadiness on feet, insomnia, muscle weakness, reduced mobility, adult failure to thrive, aphasia ((loss of the ability to understand or express speech caused by brain damage, like with a stroke) and cognitive communication deficit (progressive degenerative brain disorder resulting in difficulty with thinking and how someone uses language). Review of a Care Plan for Resident #77 revised on 5/23/35…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes: MI00147677 and MI00149818. Based on interview and record review, the facility failed to ensure the safety and 1.) fully implement a documented intervention of 1:1 supervision to prevent a fall for 1 (Resident #102) resident and 2.) ensure an enabler (grab) bar was securely engaged before moving a resident in bed for 1 (Resident #103) resident of 3 residents reviewed for accidents/hazards/falls, resulting in a preventable fall with a head injury for Resident #102 and a preventable fall with a skin tear for Resident #103. Findings include: Resident #102 Review of an admission Record revealed Resident #102 was a female, with pertinent diagnoses which included: Alzheimer's disease, unspecified (a form of dementia), muscle weakness (generalized), and repeated falls. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 3/18/24 revealed a Staff Assessment for Mental Status assessment that Resident #102 was Moderately impaired for cognitive skills…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00141735 Based on interview, and record review, the facility failed to assess a resident after a outpatient medical procedure in 1 (Resident #100) of 4 residents reviewed for quality of care, resulting in a delay of treatment for Resident #100, who ultimately passed away. Findings include: Review of an admission Record dated 10/18/23 revealed Resident #100 was admitted to the facility with the following pertinent diagnoses: wedge compression fracture of second lumbar vertebra (fracture of the spine), dependence on renal dialysis (procedure to remove waste products and excessive fluid from the blood), chronic systolic heart failure (condition in which the heart does not properly circulate the blood), peripheral vascular disease (circulatory condition in which narrowed blood vessels reduce blood flow to the limbs), chronic respiratory failure (chronic respiratory condition causing inadequate exchange of oxygen and carbon dioxide in the body), hypertension (condition in which the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to revise a care plan in 1 of 3 residents (Resident #105) reviewed for comprehensive care plans and accuracy of medical records, resulting in an inaccurate reflection of the resident's status and the potential for care and services to be provided that are inconsistent with the resident's needs.Findings include:Resident #105Review of an admission Record revealed Resident #105 was a female, with pertinent diagnoses which included dementia, intellectual disability, high blood pressure, heart failure, epilepsy (a seizure disorder), anxiety, muscle weakness, and reduced mobility.Review of a Minimum Data Set (MDS) assessment for Resident #105, with a reference date of 9/5/25, revealed she had severe cognitive impairment. No history of falls noted since the prior assessment.Review of a current Care Plan (accessed 10/29/25) for Resident #105 revealed the focus .Resident is at risk for falls/injury related to history of falls, pain, epilepsy, (atrial fibrillation - an irregular heart rhythm that results in poor blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-04 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY In a Confidential Group Meeting on 06/03/25 at 10:40 AM, 3 of 7 residents reported that their concerns and missing items were not being addressed and/or resolved. Resident #55 Review of an admission Record revealed Resident #55 was a male with pertinent diagnoses which included legal blindness, stroke, end stage renal disease, dialysis, and depression. Review of a current Care Plan for Resident #55, revised on 3/6/25, revealed the focus, .Resident has visual impairment related to legally blind . with the interventions .Announce yourself when entering the resident's room/space .Encourage resident to keep call bell, water pitcher, and personal belongings in the same place . In an interview on 06/02/25 at 10:55 AM, Resident #55 reported his debit care information was stolen. Resident #55 reported he had staff assist him with purchases at the facility when he was having issues using his phone applications. Resident #55 reported he was unsure what was happening with his concern as he had not heard anything from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #33 During an observation of medication administration on 06/03/25 at 08:32 AM Registered Nurse (RN) EE prepared an insulin (used to manage blood sugar levels) injection (when a needle is used to administer medication) for Resident #33. The medication was labeled Lantus (a long acting insulin). Observed RN EE inject 10 units of the Lantus into Resident #33's right abdomen. RN EE did not use hand sanitizer prior to entering the room and did not wear gloves during the injection. In a subsequent interview on 6/3/25 at 8:35 AM, RN EE reported that she did not normally wear gloves with injections, nor did the person that trained her. Review of Centers for Disease Control and Prevention (CDC) dated March 20,2024, revealed, .Enhanced Barrier Precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities .EBP are used in conjunction with standard precautions and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-04 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a safe, functional, sanitary, and comfortable environment. This resulted in an increased potential for contamination and a possible decrease in satisfaction of living, affecting the following areas: Findings Include During a tour of the kitchen, at 8:48 AM on 6/3/25, observation of the dish machine area found worn and missing grout along portions of the back left floor juncture underneath the dish machine. Further review found multiple tiles pushed up from the floor underneath the garbage disposal allowing moisture to accumulate and create an environment conducing for the growth of insects and bacteria. Multiple gnats were found under the dish machine at this time. Mainly grouping around the unused floor drain and sections of the floor where grout is worn low, and water can accumulate and stagnate. An interview with Dietitian SS, at 8:50 AM on 6/3/25, found that the exhaust for the dish machine has been down for some time and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a dignified dining experience for 2 (Residents #590 and #50) of 4 residents reviewed for a dignified dining experience, resulting in the potential for feelings of frustration and loss of self-worth. Findings include: During a dining observation in the main dining room on 6/3/25 beginning at 12:09 PM, it was noted that Resident #56 and Resident #590 were seated at the same table. Resident #56 had received his lunch meal and was eating, while Resident #590 had not. At 12:12 PM, 2 additional residents arrived at the same table, Resident #50 and an unnamed male resident. At 12:17 PM, the unnamed male received his lunch meal and began eating. Resident #56 continued to eat his meal as well. Neither Resident #590 nor Resident #50 had their meals. At 12:24 PM, the unnamed male finished eating his meal and left the table. At 12:30 PM, Resident #56 finished eating and left the table and Resident #590 was served her lunch meal. At 12:32 PM, Resident #50 took a baggie with an uneaten slice of bread from the place where the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a Skilled Nursing Facility-Advanced Beneficiary Notice of Non-coverage (SNF-ABN) and Notice of Medicare Non-coverage (NOMNC) to 2 (Resident #642 and Resident #643) of 3 residents reviewed for proper notification related to Medicare A insurance Coverage, resulting in the potential for the loss of the right to appeal insurance benefit coverage. Findings include: Resident #642 Review of an admission Record revealed Resident #642 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: malignant neoplasm of the upper lobe right bronchus or lung (metastatic lung cancer), chronic obstructive pulmonary disease (COPD), and weakness. Resident #642 discharged from the facility on 1/25/25. Resident #643 Review of an admission Record revealed Resident #643 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: malnutrition (inadequate nutritional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure proper discharge notifications were completed in 2 residents (Resident #88 & #640) of 2 residents reviewed for discharge process, resulting in the State Long-Term Care (LTC) Ombudsman not receiving notification of resident's discharge to the hospital. Findings include: In an interview on 6/3/25 at 10:24 AM, State LTC Ombudsman AAA reported that the ombudsman's office had not received any discharge notifications from the facility for the past few months. Resident #88 Review of Resident #88's Progress Note dated 4/26/2025 revealed, Per nurse client (Resident #88) will be sent ED (emergency department) . Review of Resident #88's Physician Orders indicated that all orders were discontinued on 4/29/25. Resident #640 Review of Resident #640's Progress Notes dated 4/5/25 at 3:57 PM revealed, .patient became unresponsive .nurse contacted provider and hospital .nurse sent patient to (name omitted) hospital . In an interview on 06/03/25 at 02:23 PM, Social Worker (SW) D reported that she was not involved in discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure 1 resident (Resident #4) of 18 residents received an accurate clinical assessment, reflective of the resident's status at the time of the assessment, resulting in inaccurate diagnosis of schizophrenia documented on MDS (Minimum Data Set) assessment. Findings include: Resident #4 Review of an MDS assessment for Resident #4, with a reference date of 4/25/25 revealed no behaviors of psychosis (mental disorder characterized by a disconnection from reality), and an active diagnosis of schizophrenia (disorder that affects a person's ability to think, feel, and behave clearly). Review of Resident #4's Medical Diagnosis List revealed, Schizophrenia, unspecified, Medical Management dated 2/15/2012, created date 5/19/2023. In an interview on 06/03/25 at 02:31 PM, Social Worker (SW) D reported Resident #4 did not have any schizophrenia related behaviors that she was aware of. SW D reported that Resident #4's depression medication was being managed by a psychiatrist, and that she was not being treated for schizophrenia. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards of nursing practice related to physician ordered medication and treatments for 2 residents (Resident #21 & #540) of 18 residents reviewed for the provision of nursing services, resulting in false documentation of medication and treatment administration, the lack of physician notification of missed medication, and and the potential for the worsening of medical conditions. Findings include: Resident #21 Review of an admission Record revealed Resident #21 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: bipolar disorder (mental disorder characterized by periods of depression and periods of abnormal elevated mood), depression and suicidal ideations. Review of Resident #21's Care Plan revealed, .at risk for an impaired mood/psychiatric status related to history of suicidal ideations (no plan or attempt) and bipolar disorder and depression. Date initiated: 8/17/2023 .Interventions:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide activities of daily living (ADLs) to a dependent resident, including shampooing of hair, for 1 (Resident #37) of 18 resident reviewed for activities of daily living, resulting in an unkempt appearance and the potential for feelings of diminished self-worth. Findings include: Review of an admission Record revealed Resident #37 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: hemiplegia and hemiparesis following cerebral infarction affecting the right dominant side, need for assistance with personal care, and reduced mobility. Review of a Minimum Data Set (MDS) assessment for Resident #37, with a reference date of 5/6/2025 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #37 was cognitively intact. During an observation on 6/2/25 at 2:23 pm, Resident #37 was in bed wearing a light pink colored shirt and her hair appeared to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 69 citations
  • Potential for harm · Dcited before2025-06-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents received care in accordance with professional standards in 2 residents (Resident #21 & #540) of 18 residents reviewed for quality of care, resulting in medication not being administered per physician order for the treatment of a mental disorder for Resident #21, wound care not provided per physician order for Resident #540, and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #21 Review of an admission Record revealed Resident #21 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: bipolar disorder (mental disorder characterized by periods of depression and periods of abnormal elevated mood), depression and suicidal ideations. Review of Resident #21's Care Plan revealed, .at risk for an impaired mood/psychiatric status related to history of suicidal ideations (no plan or attempt) and bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a positioning device was consistently applied for 1 (Resident #56) of 1 resident reviewed for positioning, resulting in the potential for decreased range of motion and related complications, skin breakdown, worsening of contracture (hardening of the muscles, tendons, and other tissues) and pain. Findings include: Resident #56 Review of an admission Record revealed Resident #56 was a male, with pertinent diagnoses which included: hemiplegia and hemiparesis (muscle weakness or partial paralysis on one side of the body) following cerebral infarction (stroke) affecting right dominant side. Review of a Minimum Data Set (MDS) assessment for Resident #56, with a reference date of 3/9/25 revealed Resident #56 had a functional limitation in range of motion in upper extremity. Review of Resident #56's current Care Plan revealed a focus of Resident has an ADL (activities of daily living) self-care performance deficit related to weakness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to 1). Ensure that supplemental oxygen was continuously supplied at the rate ordered by the physician for 1 (Resident #37) and 2). Obtain physician orders for use of a continuous positive airway pressure (CPAP) machine and provide routine cleaning of CPAP mask for 1 (Resident #81) of 2 total residents reviewed for respiratory care resulting in the potential for excessive oxygen administration, improper use and/or inaccurate settings of an CPAP machine, and respiratory infection. Findings include: Resident #37 Review of an admission Record revealed Resident #37 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: hemiplegia and hemiparesis following cerebral infarction affecting the right dominant side, need for assistance with personal care, and reduced mobility. Review of a Minimum Data Set (MDS) assessment for Resident #37, with a reference date of 5/6/2025 revealed a Brief Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed ensure post dialysis assessment and monitoring was completed and documented for 1 (Resident #6) of 1 resident reviewed for dialysis care, resulting in the potential for the resident to not meet his highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #6 Review of an admission Record revealed Resident #6 was a male, with pertinent diagnoses which included: end stage renal disease (a disease in which the kidneys don't filter excess waste and fluid from the blood effectively) and dependence on renal dialysis (a treatment that filters excess waste and fluid from the blood when the kidneys don't function properly). Review of Resident #6's current Order Summary revealed no physician's orders for monitoring and assessment of Resident #6 upon return to the facility from his dialysis treatments. In an interview on 6/3/25 at 1:09 PM, Licensed Practical Nurse (LPN) Z reported when Resident #6 returned from dialysis, the nurse was supposed to check his weight and vital signs. In an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to identify post-traumatic stress disorder (PTSD) triggers and develop individualized care plan interventions to mitigate triggers for 2 (Resident #83, #63) of 18 residents reviewed for trauma informed care, resulting in the potential of re-traumatization due to staff not being informed and knowledgeable of the resident's past trauma. Findings include: Resident #83 Review of an admission Record revealed Resident #83 was a female with pertinent diagnoses which included below the knee amputation, bilaterally, frostbite with tissue necrosis of right foot, frostbite with tissue necrosis of left foot, gangrene, bipolar, schizophrenia, and respiratory failure with hypoxia. Review of current Care Plan for Resident #83, revised on 2/26/25, revealed the focus, .Resident is at risk for an impaired mood/psychiatric status related to bipolar disorder, schizophrenia . with the interventions .Administer medications and treatments as ordered .Behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-04 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide specialized and individual mental health services for 1 (Resident #63) of 1 resident reviewed for mental health services resulting in psychological support service recommendations not being addressed, support services not being initiated when ordered by the physician, and the potential for a decline in psychological well-being. Findings include: Resident #63 Review of an admission Record revealed Resident #63 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: acute respiratory failure, generalized anxiety disorder, and major depressive disorder. Review of a Minimum Data Set (MDS) assessment for Resident #63, with a reference date of 4/15/2025 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 which indicated Resident #63 was cognitively intact. In an interview on 6/4/25 at 9:59 am, Resident #63 reported she was told when she was first admitted to the facility, she would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain a medication error rate less than 5% in 2 residents (Resident #33 & #21) of 5 residents reviewed for medication administration, resulting in the potential for medication adverse effects and complications. Findings include: Resident #33 During an observation of medication administration on 06/03/25 at 08:32 AM Registered Nurse (RN) EE prepared an insulin (used to manage blood sugar levels) injection (when a needle is used to administer medication) for Resident #33. The medication was labeled Lantus (a long acting insulin) Pen and was dated as opened on 4/26/25 (38 days ago). Observed RN EE inject 10 units of the Lantus into Resident #33's right abdomen. RN EE administered insulin from a pen that was over 28 days past the open date. In a subsequent interview on 6/3/25 at 8:35 AM, RN EE reported that the facility goes by the manufacturer expiration date for insulin pens and not the open date. During an observation of the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store drugs per manufacturer instructions and facility policy in 2 out of 6 medication carts, resulting in the potential for decreased efficacy of medications. Findings include: During an observation of medication administration on [DATE] at 08:32 AM on 100 hall, Registered Nurse (RN) EE prepared an insulin (used to manage blood sugar levels) injection pen (when a needle is used to administer medication) for Resident #33. The medication was labeled Lantus pen (a long acting insulin) and was dated as opened on [DATE] (38 days ago) with an expiration date of [DATE]. RN EE was observed injecting 10 units of the Lantus into Resident #33's right abdomen. The insulin was labeled use within 28 days of opening from the manufacturer. In a subsequent interview on [DATE] at 8:35 AM, RN EE also reported that the facility goes by the expiration date for insulin pens, and she had never came across one that was expired. During an observation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to fully implement a policy regarding use and storage of foods brought to residents by family and other visitors to ensure safe storage and consumption. This deficient practice resulted in unknown discard dates and potentially hazardous foods being held passed their discard date, increasing the risk of contamination and food borne illness among residents who store personal food product in the facility. Findings include: During the initial kitchen tour with Regional Registered Dietitian (RRD) MM on 6/2/25 at 9:53 AM at the Resident Refrigerator, the following was noted: prepared macaroni salad that was opened but not labeled with an opened or discard date; prepackaged apples with a good through date of 5/15/25; a bottle of sweet tea that was opened but not labeled with an opened or discard date; 2 bottles of thickened lemon water that were not labeled with an opened or discard date; and an opened bottle of ranch dressing that was not labeled with an opened or discard date. In an interview on 6/4/25 at 8:41 AM, RRD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake: MI00147428. Based on interview and record review, the facility failed to take prompt action to resolve resident concerns of lengthy call light wait times in 3 (Resident #107, #106, and #101) of 3 residents reviewed for concern resolution, resulting in dissatisfaction with call light response and the potential for feelings of frustration as well as the potential for additional care concerns to go unaddressed. Findings include: Review of Resident Council Minutes for 7/18/24 meeting revealed concern with long call light response on 2nd shift and on all shifts on the weekends. There was no indication in the documentation that any follow up occurred. Review of Resident Council Minutes for 10/24/24 meeting revealed concern with call lights not being answered. The Plan/Action was continue to audit. Review of Resident Council Minutes for 1/15/25 meeting revealed contineud concern with long call light response on 2nd and 3rd shifts. There was no indication in the documentation that any follow up occurred. Resident #107 Review of an admission Record revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-20 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00147428. Based on interview and record review, the facility failed to provide food products at a palatable temperature for 2 (Resident #106 and Resident #101) of 3 residents reviewed for food, resulting in dissatisfaction with meals and the potential for nutritional decline. Findings include: Resident #106 Review of an admission Record revealed Resident #106 was a female, with pertinent diagnoses which included: type 2 diabetes mellitus (a condition where the body is not able to properly use sugar from the blood) with diabetic nephropathy (diabetic kidney disease) and long term (current) use of insulin. Review of a Minimum Data Set (MDS) assessment for Resident #106, with a reference date of 12/17/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #106 was cognitively intact. In an interview on 2/18/25 at 9:43 AM, Resident #106 reported the food was hardly ever hot enough and that the residents deserved to have a decent meal. Resident #101 Review of an admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00147428. Based on interview and record review, the facility failed to ensure residents received requested food items for 2 (Resident #106 and Resident #101) of 3 residents reviewed for food, resulting in dissatisfaction with meals and the potential for nutritional decline. Findings include: Resident #106 Review of an admission Record revealed Resident #106 was a female, with pertinent diagnoses which included: type 2 diabetes mellitus (a condition where the body is not able to properly use sugar from the blood) with diabetic nephropathy (diabetic kidney disease) and long term (current) use of insulin. Review of a Minimum Data Set (MDS) assessment for Resident #106, with a reference date of 12/17/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #106 was cognitively intact. In an interview on 2/18/25 at 9:43 AM, Resident #106 reported she often did not receive what she ordered on her meal tray. Resident #106 reported this morning for breakfast she was supposed to get 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer oxygen per physician order and professional standards of practice, and store oxygen tubing in a manner to prevent cross-contamination in 1 of 4 residents (Resident #104) reviewed for oxygen administration, resulting in the potential for respiratory distress, worsened respiratory status, and the spread of infection. Findings include: Review of an admission Record revealed Resident #104 was a female, with pertinent diagnoses which included obstructive lung disease, heart failure, anemia, kidney disease, asthma, and dementia. Review of a Minimum Data Set (MDS) assessment for Resident #104, with a reference date of 6/16/24, revealed a Brief Interview for Mental Status (BIMS) score of 2, out of a total possible score of 15, which indicated she had severe cognitive impairment. Review of a current Care Plan for Resident #104 revealed the focus .Resident has an impaired pulmonary/respiratory status related to COPD (chronic obstructive pulmonary disease)/Emphysema (oxygen at 2 Liters per minute) via (nasal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-13 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen resulting in the potential to spread food borne illness potentially affecting all 87 residents that reside in the facility. Findings Include: During an initial kitchen tour on 6/11/2024 at 8:33 AM, the following was observed in the reach in refrigerator: The outside temperature gauge temperature was at 53 degrees. The inside temperature gauge was at 46 degrees. On 6/11/2024 at 11:52 AM, it was observed the reach in refrigerator outside temperature gauge was 52 degrees and the inside temperature gauge was 45 degrees. The reach in refrigerator was still packed with food. During an interview on 6/11/2024 at 12:25 PM, Maintenance Director (MD) FF stated that ice froze up on the fan in the reach in refrigerator and he was trying to chip it away so it could start working again and the temperatures should come back down. On 6/11/2024 at 1:41 PM, it was observed the reach in refrigerator outside…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to minimize the risk of scalding and burns by allowing domestic hot water to exceed 120°F. This resulted in an increased risk of injury among residents who reside in the B hall. Findings Include: During a tour of the B hall shower room, at 10:07 AM on 6/12/24, the hot water was checked with a rapid read digital thermometer and found to be 127F. When asked if hot water temperatures were taken today, Maintenance Director (MD) FF stated yes, Maintenance (M) O usually does it in the morning. Observation of the B hall soiled utility room sink, at 10:09 AM on 6/12/24, found the hot water to reach 128F. When asked if each hall has their own hot water system, MD FF stated yes. Observation of the B hall boiler room, at 10:11 AM on 6/12/24, found that the thermometer showing outgoing hot water to the B hall domestic fixtures read 128F with no mixing valves at point of use to further temper the water. An interview with MD FF, at 10:15 AM on 6/12/24, found that M O checked the water temperatures this morning and found it under 120F in the B…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two deficient practice statements. Deficient Practice Number 1. Based on observation, interview, and record review, the facility failed to ensure proper infection control protocols and practices in seven of 20 residents reviewed for infection control (Resident #46, Resident #57, Resident #48, Resident #49, Resident #65, Resident #15, Resident #83) including 1. Enhanced Barrier Precautions (EBP) per national standards of practice, 2. Routine cleaning and proper storage of continuous positive airway pressure (CPAP) machines and tubing 3. Proper use of PPE (Personal Protective Equipment) during catheter care and dressing changes, 4. Keeping an intravenous therapy (IV) pole clean, 5. Tube feeding practices and 6. Proper wheelchair cleaning resulting in the potential for the spread of infection, cross-contamination, and disease transmission for residents residing in the facility. Findings include: During an observation on 6/11/2024 at 10:14 AM down D-Hall, one cart with PPE was noted to not have any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00145044. Based on observation, interview, and record review, the facility failed to protect the residents' right to be free from verbal and physical abuse by a resident for 2 residents (Resident #15 & #40) of 4 residents, reviewed for abuse, resulting in the potential for physical harm, pain and mental anguish. Findings include: Resident #15 Review of a Minimum Data Set (MDS) assessment for Resident #15, with a reference date of 5/28/24 revealed a Brief Interview for Mental Status (BIMS) score of 11, out of a total possible score of 15, which indicated Resident #15 was cognitively impaired. Review of Resident #15's Care Plan revealed, .Resident has behavior as evidenced by: verbally aggressive toward staff such as yelling and cursing. Resident may also become resistive or display verbal threats towards staff when providing care and/or transfers .Resident has an antagonistic joking relationship with another resident. Resident has a history of grabbing hair/head and staffs clothing, throwing trays. 6/9/24 resident aggressive to other resident .Date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00145044. Based on observation, interview, and record review, the facility failed to implement interventions to prevent further abuse during an ongoing investigation of abuse for 2 residents (Resident #15 & #40) of 4 residents, reviewed for abuse, resulting in the potential for physical harm, pain and mental anguish. Findings include: Resident #15 Review of a Minimum Data Set (MDS) assessment for Resident #15, with a reference date of 5/28/24 revealed a Brief Interview for Mental Status (BIMS) score of 11, out of a total possible score of 15, which indicated Resident #15 was cognitively impaired. Review of Resident #15's Care Plan revealed, .Resident has behavior as evidenced by: verbally aggressive toward staff such as yelling and cursing. Resident may also become resistive or display verbal threats towards staff when providing care and/or transfers .Resident has an antagonistic joking relationship with another resident. Resident has a history of grabbing hair/head and staffs clothing, throwing trays. 6/9/24 resident aggressive to other resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #30 (R30) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R30's original admission date was on 4/7/2023 with diagnoses of dysphagia (difficulty swallowing), anxiety, and hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side (stroke). Brief Interview for Mental Status (BIMS) reflected a score of 14 out of 15 which indicated R30 was cognitively intact (13-15 is cognitively intact). Resident was discharged to the hospital on 3/2/2024 due to congestion and shortness of breath and returned to the facility on 3/7/2024. During an interview on 6/11/2024 at 2:15 PM, R30 stated he had to go to the hospital several months ago due to pneumonia. R30 was unable to remember if he received a written transfer notice when he went to the hospital. Review of R30's chart revealed no evidence that R30 received a written notice of transfer when he went to the hospital and which included the following information: (i) The reason for transfer or discharge; (ii) The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-13 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident of the facility bed hold policy and provide a written copy upon hospital transfer for two residents (Resident #30, Resident #43) of four reviewed for hospitalizations, resulting in the potential of residents and/or resident representatives being uninformed of the bed hold policy. Finding include: Resident #30(R30) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R30's original admission date was on 4/7/2023 with diagnoses of dysphagia (difficulty swallowing), anxiety, and hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side (stroke). Brief Interview for Mental Status (BIMS) reflected a score of 14 out of 15 which indicated R30 was cognitively intact (13-15 is cognitively intact). Resident was discharged to the hospital on 3/2/2024 due to congestion and shortness of breath and returned to the facility on 3/7/2024. During an interview on 6/11/2024 at 2:15 PM, R30 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow professional standards of nursing practice for medication administration for one (Resident #141) of 20 residents reviewed for the provision of nursing services, resulting in IV (intravenous) medications being administered outside of the physician ordered parameters. Findings include: Review of an admission Record revealed Resident #141 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: severe sepsis (life-threatening condition cause by infection) and cellulitis (infection in the skin). In an interview on 06/12/24 at 09:31 AM, Registered Nurse (RN) T reported that medication pass was running late that day. During an observation and interview on 06/12/24 at 11:04 AM in Resident #141's room. Resident #141 was lying in bed and there was an IV pole at the bedside with a bag and tubing attached. The tubing had a piece of tape on it that revealed, 6/12/24 10:30 (am). The bag of fluid was labeled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify a need for increased assistance with Activities of Daily Living (ADL) care and provide the necessary assistive devices, for one resident (Resident #67) of six reviewed for ADL care, resulting in the potential for avoidable negative physical and psychosocial outcomes for residents who are dependent on staff for assistance. Findings include: Resident #67 Review of an admission Record revealed Resident #67 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: pyogenic (infected) arthritis (inflammation of the joints). Review of a Minimum Data Set (MDS) assessment for Resident #67, with a reference date of 5/23/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #67 was cognitively intact. Review of Resident #67's ADL Care Plan revealed, .ADL self-care performance deficit related to pyogenic arthritis .weakness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00143208 Based on observation, interview and record review, the facility failed to ensure residents received the necessary care and services to prevent the worsening of pressure ulcers in onr resident (Resident #15) of four residents reviewed for pressure ulcers, resulting in not receiving wound treatments per physician orders for pressure ulcers, and the potential for infection and worsening of pressure ulcers. Findings include: Resident #15 Review of an admission Record revealed Resident #15 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: heart and respiratory failure. Review of a Minimum Data Set (MDS) assessment for Resident #15, with a reference date of 5/28/24 revealed a Brief Interview for Mental Status (BIMS) score of 11, out of a total possible score of 15, which indicated Resident #15 was cognitively impaired. Review of Resident #15's Pressure Ulcer Care Plan revealed, .Chronic surgical ulcer stage 4 to left trochanter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that pre and post dialysis (procedure that removes excess water, solutes, and toxins from the blood for people whose kidneys cannot perform these functions) treatment assessment and monitoring communication between themselves (the facility) and the dialysis provider (Name Omitted) was maintained in one (Resident #17) of one resident reviewed for dialysis services resulting in the potential for unrecognized adverse reactions and/or resident decline related to adverse reactions of dialysis treatments. Findings include: Resident #17 Review of an admission Record revealed Resident #17 had pertinent diagnoses which included: end stage renal disease and dependence on renal dialysis. Review of a Minimum Data Set (MDS) assessment for Resident #17, with a reference date of 5/17/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #17 was cognitively intact. Review of Dialysis section of miscellaneous documents in Resident #17's medical record revealed the last uploaded dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a medication error rate of less than five percent in 2 of 4 residents (Resident #7 & #340) reviewed for medication administration, resulting in a medication error rate of 16% (4 errors from a total of 25 opportunities for error). Findings include: Review of Resident #7's Physician Orders revealed an active order for Aripiprazole 5 mg 1 pill every morning for intermittent explosive disorder. Review of Resident #7's Physician Orders revealed an active order for 3 tablets of Calcitriol (Vitamin D) 0.25 mcg to be administered every morning on Monday, Wednesday and Friday for end stage renal disease. Review of Resident #7's Physician Orders revealed an active order for Nepro (supplemental drink) 1 can in the morning for supplement. During medication administration observation and interview on 06/12/24 at 08:12 AM, Registered Nurse (RN) AA was preparing morning medications for Resident #7, and reported that Aripiprazole 5 mg was not available to administer as ordered, and that she had used the last dose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate storage of medication and a self-administration of medications evaluation was conducted for two (R140 and R49) of two residents reviewed for self-administration of medications, including narcotics, resulting in the potential for adverse reactions and overdose. Findings include: R140 According to the Minimum Data Set (MDS) dated [DATE], R140's BIMS (Brief Interview of Mental Status) had not been conducted as of 6/11/24. However, during observation and interview revealed the resident was attentive and interested during the interviews the surveyor conducted displaying a concrete thought process, with clear and concise speech. During an observation and interview on 6/12/24 at 8:37 AM, Registered Nurse (RN) T was observed leaving a medication cup (med cup) with various pills on R140's bedside table and exiting room without observing the resident taking them. R140 stated, The nurses do not normally leave meds with me. I've…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00143208. Based on observation, interview, and record review, the facility failed to ensure the accuracy of the documentation of pressure ulcer care and dressings changes for one (Resident #15) of four residents reviewed for pressure ulcers, resulting in the potential for inappropriate follow up care, lack of continued assessment, and worsening of the skin injury. Findings include: Resident #15 In an interview on 06/11/24 at 02:33 PM, Family Member (FM) OO reported that Resident #15's wound dressings did not get changed as frequently as they should and that she felt like that was why his wounds had not healed. Review of Resident #15's Progress Note dated 6/6/24 indicated that the resident had returned from the hospital at 4:45 PM that day. During an observation and interview on 06/12/24 at 12:15 PM in Resident #15's room. Registered Nurse (RN) S detached Resident #15's incontinence brief and a large white dressing was observed, dated June 7th with Wound Nurse (WN) X's initials on it. RN S removed the resident's sock on his left foot and a large…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00144295 Based on observation and interview, the facility failed to maintain a clean homelike environment for 2 (Resident #33 and Resident #83) of 20 sampled residents resulting in an unclean room, unclean bathroom, and the potential for a reasonable person to experience feelings of embarrassment, shame, and/or loss of self -esteem. Findings include: Resident #33 Review of an admission Record revealed Resident #33 had pertinent diagnoses which included: unspecified dementia, mild cognitive impairment on uncertain or unknown etiology, and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #33, with a reference date of 4/4/24 revealed a Brief Interview for Mental Status (BIMS) score of 8/15 which indicated Resident #33 was moderately cognitively impaired. During an observation on 6/11/24 at 10:12 AM., Resident #33's room had an odor of urine, the floor was sticky while walking on it, and there appeared to be dirt and debris along the base boards of the room. Flying insects were noted in the room. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-15 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00136843, MI00137001 Based on observation, interview, and record review, the facility failed to maintain general cleanliness of the premises including floor care (Rooms 402, 306, 102, 203, 205), cleaning of high contact surfaces, and resident personal and shared equipment, resulting in the potential for the spread of infection. Findings include: During an observation on 2/9/24 at 9:37am, the floor in the doorway of room [ROOM NUMBER] was soiled with a dried dark liquid, within room [ROOM NUMBER] the floor was soiled by a dried, darkened area of residue that measured 5' wide and extended from the door to bed. In an interview on 2/9/24 at 9:39am, the resident who resided in room [ROOM NUMBER], stated my floor is dirty, and it bothers me. It's been like that since I came here then pointed to a large, darkened area of residue on her room floor. The resident reported the environment was not home-like and felt unclean. In an interview on 2/7/24 at 10:36am, Family Member (FM) UU…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00140233. Based on interview, and record review, the facility failed to protect the residents right to be free from staff to resident verbal abuse in 1 of 4 residents (Resident #207) reviewed for abuse, resulting in the potential for a decline in physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #207 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: overactive bladder and history of falling. Review of a Minimum Data Set (MDS) assessment for Resident #207, with a reference date of 10/3/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #207 was cognitively intact. Review of Resident #207's Kardex (care guide) indicated that she required assistance of 1 person for toileting and transfers. Review of Resident #207's Alleged Abuse Incident Report dated 10/4/23 at 10:00 PM revealed, .Resident reports…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-15 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake # MI00141758. Based on interview, and record review, the facility failed to prevent the misappropriation of controlled resident medications in 2 of 5 residents (Resident #212 and #201) reviewed for misappropriation of property, resulting in loss of resident's pain medication, and the potential for uncontrolled pain and discomfort. Findings include: Resident #212 Review of a Minimum Data Set (MDS) assessment for Resident #212, with a reference date of 11/12/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #212 was cognitively intact. Review of Resident #212's Medication Administration Record (MAR) revealed orders for Percocet (narcotic pain medication) 10-325 mg one pill to be given as needed every 4 hours for pain. The record indicated that 47 of 48 doses had been administered between the hours of 8:00 AM and 11:00 PM for December 2023, and 1 dose had been documented as administered at 3:18 AM on 12/26/23 by RN II. In an interview on 2/9/24 at 12:15 PM, Resident #212…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake # MI00141758. Based on interview and record review, the facility failed to implement policies and procedures for ensuring immediate reporting to the State Agency allegations of misappropriation of resident property (narcotics) and the investigation results to the State Agency within 5 working days, resulting in the potential for continued abuses to go unreported and for residents to not be protected from abusive individuals due to inaccurate investigations. Findings include: In an interview on 2/9/24 at 10:09 AM, Regional Registered Nurse (RRN) NN reported that she had been notified on 12/26/23 at approximately 8:00 AM by Registered Nurse (RN) I of a concern of narcotic diversion; RN II had documented the administration of Percocet (narcotic pain medication) to Resident #212 at 3:18 AM on 12/26/23, but the resident had reported that she did not request or receive the medication. RRN NN reported that the concern was discussed in morning meeting with NHA on 12/26/23, and then RRN NN began an investigation. RRN NN interviewed several staff members that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate post-fall assessment and monitoring for 1 (Resident #211) of 5 residents reviewed for falls, resulting in a delay of treatment for spinal fractures and the potential for unidentified neurological changes, when Resident #211 sustained an unwitnessed fall with reported head trauma, and staff did not implement spinal cord precautions (prevent movement of the spine) prior to transfer into bed, did not implement neurological checks and/or monitor vital signs. Findings include: Review of an admission Record revealed Resident #211 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: urinary tract infection, frequent falls, osteoporosis (condition in which bones become brittle and fragile), hypertension (high blood pressure), low back pain, hyponatremia (low sodium (electrolyte), and depression. Review of a Minimum Data Set (MDS) assessment for Resident #211, with a reference date of 1/23/24 revealed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00137198. Based on observation, interview, and record review, the facility failed to provide scheduled showers/bathing for 2 (Resident #202 and Resident #203) of 3 residents reviewed for showers, resulting in the potential for skin irritation and breakdown and feelings of decreased dignity. Findings include: Resident #202 Review of an admission Record dated 8/25/22 revealed Resident #202 was admitted to the facility with pertinent diagnoses that included: hemiplegia following a cerebral infarction (loss of movement on one side of the body following a stroke), repeated falls, major depressive disorder (persistent depressed mood with loss of interests and motivation). Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #202 scored 14/15 on a Brief Inventory for Mental Status (BIMS) assessment which indicated the resident was cognitively intact. Section GG indicated bathing was not attempted with Resident #202 during the 14-day assessment period. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00141496 Based on interview and record review the facility failed to provide adequate supervision during a mechanical lift transfer for 1 (Resident #201) of 3 residents reviewed for falls, resulting in the potential for injury. Findings include: Review of an admission Record dated 9/28/23 revealed Resident #201was admitted to the facility with pertinent diagnoses that included: acquired absence of right leg below the knee (11/29/23), acquired absence of left leg below the knee (11/15/22), peripheral vascular disease (condition in which blood flow is reduced to the extremities), chronic pain. Review of a Minimum Data Assessment (MDS) assessment dated [DATE] revealed Resident #201was dependent for transfers (helper provided all the effort). Review of a Care Plan for Resident #201, dated 9/29/23, revealed a focus/goal/approach of: Focus/Goal/Interventions: Focus: Resident has an ADL self-care performance deficit, Goal: Resident's Activities of Daily Living needs will be met.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide appropriate monitoring and treatment for a resident experiencing symptoms of a Urinary Tract Infection (UTI), (confusion, painful and frequent urination, and cloudy urine with a strong odor) for 1 resident (Resident #211) out of 4 residents reviewed for urinary care, resulting in a lack of monitoring, a delay in the treatment of UTI (urinary tract infection), hospitalization, and the potential for sepsis (a life threatening complication of infection.) Findings include: Review of an admission Record revealed Resident #211 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: urinary tract infection, frequent falls, osteoporosis (condition in which bones become brittle and fragile), hypertension (high blood pressure), low back pain, hyponatremia (low sodium (electrolyte), and depression. Review of a Minimum Data Set (MDS) assessment for Resident #211, with a reference date of 1/23/24 revealed under the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records for 1 out of 14 residents (Resident #211) reviewed for medical records, resulting in inaccurate fall risk assessment and incomplete fall documentation, and the potential for facility staff and providers not having all of the pertinent information to care for residents. Findings include: Review of an admission Record revealed Resident #211 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: urinary tract infection, frequent falls, osteoporosis (condition in which bones become brittle and fragile), hypertension (high blood pressure), low back pain, hyponatremia (low sodium (electrolyte), and depression. Review of Resident #211's Fall Risk Evaluation dated 1/18/24 at 1:07 AM indicated a history of 1-2 falls in the last 90 days with the last fall on 1/16/24, was independent and continent with toileting, no osteoporosis, no depression, no medications taken currently or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-18 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an interview on 05/11/23 at 10:57 AM, CNA VV reported that there was usually only two CNA's assigned to each hall, and that management did not help. CNA VV reported that the managers were aware of the concerns that the CNA's had regarding their current workload. CNA VV reported that she cannot provide the care that she would like for residents due to workload. CNA VV reported that the majority of the residents on the hall required two person assist, in addition to high fall risks and behaviors that required frequent supervision. CNA VV reported that showers get missed because they required two staff, and that would leave the rest of the residents unsupervised. Review of Facility Assessment indicated that 31 residents in the facility required limited to extensive assistance with 1-2 staff members, and 39 residents that were completely dependent on staff for assistance. During an interview on 5/11/23 at 03:18 PM, CNA EE reported that most days each hall had two CNA's and the workload was not manageable. CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-05-18 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake # MI00130764, #MI00132304, MI00134949 & # MI00133919. Based on observation, interview, and record review, the facility failed to provide palatable food products in 8 of 9 residents (Resident #8, #19, #42, #52, #22, #62, #44, & #57) reviewed for food palatability, and 6 of 13 residents from the confidential group interview, resulting in dissatisfaction with meals, decreased food acceptance, and the potential for nutritional decline. Findings include: Review of the policy/procedure Menus and Adequate Nutrition, dated 1/1/22, revealed .The purpose of this policy is to assure menus are developed and prepared to meet resident choices including their nutritional, religious, cultural, and ethnic needs, while using established guidelines .Menus shall reflect input from residents and resident groups .The resident council will be included periodically in menu planning, and efforts will be made to accommodate requests . In a confidential group interview on 5/11/23 at 2:30 p.m., 6 of 13 residents in attendance reported a lack of variety in the menu. Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-18 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00134506. Based on interview, and record review, the facility failed to ensure the facility was administered in a manner that maintains the safety and care of residents so residents may reach their highest practicable physical, mental, and psychosocial well-being for all 78 residents who reside at the facility, resulting in quality care not being provided to residents, insufficient management of facility staffing, a lack of follow-up in regard to concerns voiced by staff, and unresolved resident grievances. Findings include: In an interview on 5/8/23 at 12:43 p.m., Ombudsman FFFF reported ongoing issues at the facility involving staffing, missed showers/baths, and unresolved resident grievances. Ombudsman FFFF reported attempts have been made to resolve these issues, however Administrator A is .difficult to work with . Ombudsman FFFF reported they have been working with corporate staff for many of these issues because .we didn't feel like we were getting anywhere with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-05-18 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00130764. #MI00132056, #MI00134949 & # MI00132304. Based on observation, interview, and record review, the facility failed to maintain shared resident equipment, spa rooms, and general cleanliness of resident rooms in 3 of 7 residents (Resident #8, #19, & #62) reviewed for environment, resulting in the potential for contamination, poor ventilation, and decreased satisfaction in living environment. Findings include: Resident #8 Review of an admission Record revealed Resident #8 was a female, with pertinent diagnoses which included heart failure. Review of a Minimum Data Set (MDS) assessment for Resident #8, with a reference date of 2/15/23, revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated she was cognitively intact. In an observation and interview on 5/9/23 at 9:18 a.m., Resident #8 was in bed in her room. Resident #8 reported she had a shower yesterday and stated .They need better ventilation in the shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-18 · tag F0941 — widespread
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the provision of effective communication training for 103 staff review for communication training. This deficient practice had the potential affect all 79 residents in the facility. Findings include: Review of Vendor Course Completion Report dated 5/18/2023, revealed, 103 employees out of 126 employees had not completed the education for Effective Communication. No Therapy staff or Housekeeping staff listed on the report for completion of the education. Review of Facility Assessment reviewed by the QAPI Committee on 5/1/2023, revealed, the effective communication training was not referenced in the facility training topics as required training for facility staff. In an interview on 05/15/23 at 09:57 AM, Staff Development (SD) V reported the education in the vendor education system was assigned monthly to be completed by the end of the month. SD V reported halfway through the month she runs a report to see where the staff were in completing the educations. SD V reported the facility does not allow staff to complete…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-18 · tag F0942 — widespread
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the provision of training for compliance and ethics requirements for 81 employees out of 126 employees reviewed for resident rights training. This deficient practice had the potential to result in all resident rights and the facility's responsbilities for care with the potential to affect all 79 facility residents. Findings include: Review of Vendor Course Completion Report dated 5/18/2023, revealed, 81 employees out of 126 employees had not completed the education for Resident Rights. No Therapy staff or Housekeeping staff listed on the report. Review of Facility Assessment reviewed by the QAPI Committee on 5/1/2023, revealed, the resident rights training was not referenced in the facility training topics as required training for facility staff. In an interview on 05/15/23 at 09:57 AM, Staff Development (SD) V reported the education in the vendor education system was assigned monthly to be completed by the end of the month. SD V reported halfway through the month she runs a report to see where the staff were in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-18 · tag F0943 — widespread
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide annual required abuse prevention education for 27 employees. This has the potential to affect all 79 residents residing in the facility at the time of the survey. Findings include: Review of Vendor Course Completion Report dated 5/18/2023, revealed, 27 employees out of 126 employees had not completed Understanding Abuse and Neglect and/or Recognizing, Reporting, and Preventing Abuse. No Therapy staff or Housekeeping staff listed on the report. Review of Facility Assessment reviewed by the QAPI Committee on 5/1/2023, revealed, the abuse training was not referenced in the facility training topics as required training for facility staff. In an interview on 05/15/23 at 09:57 AM, Staff Development (SD) V reported the education in the vendor education system was assigned monthly to be completed by the end of the month. SD V reported halfway through the month she runs a report to see where the staff were in completing the educations. SD V reported the facility does not allow staff to complete the trainings at home via the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-18 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete Quality Assurance and Improvement (QAPI) training for 126 staff reviewed out of 126 staff, resulting in the potential for staff for lack of knowledge of the elements and goals of the facility's QAPI program, their role and potential input, and unmet resident care needs due to an ineffective QAPI program. Findings include: Review of Vendor Course Completion Report dated 5/18/2023, revealed, 126 employees out of 126 employees had not completed the education for QAPI. No Therapy staff or Housekeeping staff listed on the report. Review of Facility Assessment reviewed by the QAPI Committee on 5/1/2023, revealed, the quality assurance resident rights training was not referenced in the facility training topics as required training for facility staff. In an interview on 05/15/23 at 09:57 AM, Staff Development (SD) V reported the education in the vendor education system was assigned monthly to be completed by the end of the month. SD V reported halfway through the month she runs a report to see where the staff were in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-18 · tag F0946 — widespread
    Provide training in compliance and ethics.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the provision of training for compliance and ethics requirements for 30 employees reviewed for compliance training. This deficient practice had the potential to result in unethical and unprofessional staff conduct, with the potential to affect all 79 facility residents. Findings include: Review of Vendor Course Completion Report dated 5/18/2023, revealed, 30 employees out of 126 employees had not completed at least one of the following educations, PSTG Compliance Code of Conduct and/or Basics of Corporate Compliance. No Therapy staff or Housekeeping staff listed on the report, per the regulatory updated requirements. Review of Facility Assessment reviewed by the QAPI Committee on 5/1/2023, revealed, the compliance and ethics training was not referenced in the facility training topics as required training for facility staff. In an interview on 05/15/23 at 09:57 AM, Staff Development (SD) V reported the education in the vendor education system was assigned monthly to be completed by the end of the month. SD V reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-05-18 · tag F0949 — failed to train staff on dementia and abuse — widespread
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the provision of training for behavioral health care and services for 36 staff reviewed for behavioral health care training. This deficient practice had the potential to result in unmet behavioral health care needs and services for residents, with the potential to affect all 79 facility residents. Findings include: Review of Vendor Course Completion Report dated 5/18/2023, revealed, 36 employees out of 126 employees had not completed at least one of the following educations, Teepa Snow Challenging Behaviors and/or Dementia Care: Challenging Behaviors and Direct Care Staff. No Therapy staff or Housekeeping staff listed on the report. Review of Facility Assessment reviewed by the QAPI Committee on 5/1/2023, revealed, the behavioral management training was not referenced in the facility training topics as required training for facility staff. In an interview on 05/15/23 at 09:57 AM, Staff Development (SD) V reported the education in the vendor education system was assigned monthly to be completed by the end of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00130764. Based on observation, interview, and record review, the facility failed to ensure timely care and services to promote dignity, treat residents with dignity/respect, and ensure a dignified environment in 8 of 12 residents (Resident #4, #19, #9, #33, #62, #24, #17, & #16) reviewed for dignity/respect, resulting in long call light wait times, a cluttered, noisy environment, and the potential for feelings of diminished self-worth, sadness, and frustration. Findings include: Review of the policy/procedure Resident Rights, dated 1/1/22, revealed .Employees shall treat all residents with kindness, respect, and dignity .Our facility will make every effort to assist each resident in exercising his/her rights to assure that the resident is always treated with respect, kindness, and dignity . Resident #4 Review of a Minimum Data Set (MDS) assessment for Resident #4, with a reference date of 1/3/23, revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00130764 #MI00134506, #MI00131068 #MI00131761, & #MI00134949. Based on interview and record review, the facility failed to provide and document evidence of prompt resolution of grievances in 3 residents (Resident #430, #39 & #62) and 8 residents from a confidential interview from a total of 11 residents reviewed for resolution of grievances, resulting in unresolved grievances and the potential to experience frustration, apprehension, helplessness, and a negative psychosocial outcome for the residents impacting their quality of life. Findings include: Resident #430 Review of an admission Record revealed Resident #430, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: difficulty in walking and type 2 diabetes. During an interview on 5/09/23 at 01:25 PM, Family Member (FM) AAAA reported that Resident #430 was admitted to the facility on [DATE] with a purse that was placed in a larger beach bag which was then placed in Resident #430's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00130764, # MI00132304, & # MI00135661. Based on observation, interview, and record review, the facility failed to ensure showers/bed baths were provided per resident preference and plan of care in 8 of 13 residents (Resident #8, #32, #80, #48, #65, #49, #68, & #39) reviewed for Activities of Daily Living (ADL) care, resulting in the potential for dissatisfaction with care, hygiene concerns, skin irritation, and low self-esteem. Findings include: According to [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 50742-50744). Elsevier Health Sciences. Kindle Edition.Personal hygiene affects patients' comfort, safety, and well-being. Hygiene care includes cleaning and grooming activities that maintain personal body cleanliness and appearance. Personal hygiene activities such as taking a bath or shower and brushing and flossing the teeth also promote comfort and relaxation, foster a positive self-image,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-18 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records for 4 out of 24 residents (Resident #71, #5, #1, and #331) reviewed for medical records, resulting in inaccurate and incomplete medical records and the potential for facility staff and providers not having all of the pertinent information to care for residents. Findings include: According to the Fundamentals of Nursing, 6th Edition (Mosby, [NAME] A. [NAME], [NAME] G. [NAME], 2005 Page 481) High quality documentation and reporting are necessary to enhance efficient, individualized client care. Quality documentation and reporting have five important characteristics: They are factual, accurate, complete, current, and organized. Resident #71 Review of an admission Record revealed Resident #71 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: cerebral infarction (stroke) and hemiplegia (paralysis) effecting right dominant side. Review of a Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-18 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to identify quality deficiencies and implement appropriate corrective action plans in a timely manner, resulting in the potential for negative physical and psychosocial outcomes and decreased quality of life. Findings include: Review of the policy/procedure QAPI (Quality Assistance and Performance Improvement) Plan, dated 10/24/22, revealed .It is the policy of this facility to systematically collect data as part of the QAPI program to ensure the care and services it delivers meet acceptable standards of quality in accordance with recognized standards of practice. In addition the purpose of this document is to serve as a plan to assist the facility in development, implementation, and maintenance of an effective, comprehensive, data driven QAPI program that focuses on indicators of the outcomes of care and quality of life. The goal is to create a process that ensures care and services delivered meet accepted standards of quality .Key components of this plan may include .Identifying and prioritizing quality deficiencies…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were within resident reach in 2 of 2 residents (Resident #32 & Resident #39) reviewed for call light placement, resulting in the inability to call staff for assistance and the potential for unmet care needs. Findings include: Resident #32 Review of an admission Record revealed Resident #32 was a male, with pertinent diagnoses which included stroke, diabetes, high blood pressure, aphasia (difficulty with speech expression), chronic pain, depression, arthritis, and muscle weakness, and a history of falls. Review of a Minimum Data Set (MDS) assessment for Resident #32, with a reference date of 1/2/23, revealed a Brief Interview for Mental Status (BIMS) score of 11, out of a total possible score of 15, which indicated moderate cognitive impairment. Review of a current Care Plan for Resident #32 revealed the focus .The resident is at risk for falls related to: Bil. (bilateral) LE (lower extremity) amputation and impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor resident choice in regard to activities and schedules that are significant to the resident in 2 of 5 residents (Resident #19 & Resident #33) reviewed for choices, resulting in dissatisfaction with care provided and the potential for frustration. Findings include: Review of the policy/procedure Resident Rights, dated 1/1/22, revealed .Employees shall treat all residents with kindness, respect, and dignity .Residents are entitled to exercise their rights and privileges to the fullest extent possible .Our facility will make every effort to assist each resident in exercising his/her rights to assure that the resident is always treated with respect, kindness, and dignity . Resident #19 Review of an admission Record revealed Resident #19 was a female, with pertinent diagnoses which included heart failure, obstructive lung disease, heart disease, kidney disease, diabetes, depression, arthritis, muscle weakness, and reduced mobility. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00133629. Based on interview and record review, the facility failed to inform the resident's physician and family/guardian of a change in condition for 2 of 2 residents (Resident #331 and #44) reviewed for notifications, resulting in the physician and family/guardian not being notified of resident change in condition and the potential for delayed medical intervention and care. Findings include: Resident #331 Review of an admission Record revealed Resident #331 admitted to the facility on [DATE] with pertinent diagnoses which included Alzheimer's Disease, cognitive communication deficit, and bipolar disorder. Review of a Minimum Data Set (MDS) assessment for Resident #331, with a reference date of 3/3/2023 revealed a Staff Assessment for Mental Status score of 3, which indicated Resident #331 was severely cognitively impaired. Review of a current dementia and anxiety Care Plan intervention for Resident #331, initiated 8/27/2018, directing staff to observe Resident #331 for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This cite pertains to intake MI00134949. Based on observation, interview, and record review the facility failed to maintain an environment with comfortable sound levels for 1 of 24 residents (Resident #22) reviewed for [NAME] levels, resulting in the loss of a comfortable home like environment affecting the resident's quality of life. Findings include: Review of an admission Record revealed Resident #22 was a female with pertinent diagnoses which included fractured left acetabulum (hip fracture), cancer, anemia, high blood pressure, GERD, kidney disease, arthritis, stroke, and difficulty walking. Review of a Minimum Data Set (MDS) assessment for Resident #22, with a reference date of 3/22/23 revealed a Brief Interview for Mental Status (BIMS) score of 14 out of 15 which indicated Resident #22 was cognitively intact. In an interview on 05/09/23 at 09:14 AM, Resident #22 reported the call light alert buzzer on the wall outside of her room was very annoying. Resident #22 reported it beeps all day and night, it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertain intake MI00131068 Based on interview and record review, the facility failed to provide an environment free from verbal abuse for 1 (Resident #18) of 3 residents reviewed for abuse, resulting in the resident exposed to profanity, angriness and irritableness creating a hostile environment, and presenting themselves in an unprofessional manner. Findings include: Review of an admission Record revealed Resident #18 was a male with pertinent diagnoses which included paraplegia, stroke, neuropathy (numbness, weakness, and pain in hands and feet form nerve damage), diabetes, contracture (tightening of the tendon) of right hand, muscle weakness, osteoarthritis, and blood clotting disorder. Review of a Minimum Data Set (MDS) assessment for Resident #18, with a reference date of 12/26/23 revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated Resident #18 was cognitively intact. In an interview on 05/16/23 at 04:18 PM, Resident #18 reported Licensed Practical Nurse (LPN) X was in his room performing care on him with another nurse.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to immediately report allegations of abuse and neglect for 2 (Resident #18, and #382) of 3 residents reviewed for abuse and neglect, resulting in allegations of abuse that were not reported to the State Agency timely and the potential for further allegations of abuse and neglect to go unreported. Findings include: Resident #18: In an interview on [DATE] at 04:18 PM, Resident #18 reported LPN X was in his room performing care on him with another nurse. Resident #18 reported the staff member was using profanity, complaining about having to work as a CNA that shift. Resident #18 looked at the other nurse and gave her a hush like signal moving his finger to his mouth and shaking his head so she would not say anything. Resident #18 did not want LPN X to react in an explosive manner as she was already using profanity and expressing her dissatisfaction with her assignment for the day. Resident #18 stated, her behavior and using inappropriate language was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to investigate an allegation of abuse for 1 (Resident #18) of 3 residents reviewed for abuse, resulting in an allegation of abuse not being identified and thoroughly investigated allowing for the potential for future mistreatment and/or abuse. Findings include: Review of an admission Record revealed Resident #18 was a male with pertinent diagnoses which included paraplegia, stroke, neuropathy (numbness, weakness, and pain in hands and feet form nerve damage), diabetes, contracture (tightening of the tendon) of right hand, muscle weakness, osteoarthritis, and blood clotting disorder. Review of a Minimum Data Set (MDS) assessment for Resident #18, with a reference date of 12/26/23 revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated Resident #18 was cognitively intact. In an interview on 05/16/23 at 04:18 PM, Resident #18 reported LPN X was in his room performing care on him with another nurse. Resident #18 reported the staff member was using profanity, complaining about having to work as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure complete and accurate Minimum Data Set (MDS) assessments were completed in 3 of 24 residents (Resident #33, #52 & Resident #71) reviewed for accuracy of assessments, resulting in the potential for inaccurate care plans and unmet care needs. Findings include: Review of the MDS 3.0 RAI Manual v1.16, Chapter 1: Resident Assessment Instrument (RAI), revealed .an accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations .It is important to note here that information obtained should cover the same observation period as specified by the MDS items on the assessment, and should be validated for accuracy (what the resident's actual status was during that observation period) by the IDT completing the assessment. As such, nursing homes are responsible for ensuring that all participants in the assessment process have the requisite knowledge to complete an accurate assessment . Resident #33 Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an annual Level II evaluation was completed for 1 (Resident #16) of 3 residents reviewed for Preadmission Screening and Resident Review (PASARR Screening), resulting in the potential for unmet mental health and psychiatric care needs. Findings include: Review of Resident #16 admission Record revealed Resident #16, was originally admitted to the facility on [DATE] with pertinent diagnoses which included adjustment disorder with anxiety, psychotic disorder with delusions, major depressive disorder, post-traumatic stress disorder, and alzheimer disease with late onset. Review of a Minimum Data Set (MDS) assessment for Resident #16, with a reference date of 2/25/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #16 was cognitively intact. Review of Resident #16's Preadmission Screening (PAS) Annual Resident Review (ARR) dated 4/16/2022 indicated the following: Questions 1-4 in section II were marked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop a person centered, comprehensive care plan for 2 of 24 (Resident #49 and Resident #16) residents reviewed for care planning, resulting in the potential for re-traumatization, unmet care needs and inappropriate Resident care and services. Findings include: Resident #49 Review of an admission Record for Resident #49, dated 3/14/23 revealed pertinent diagnoses which included: unspecified sequelae of cerebral infarction(residual effects of a stroke), left hemiplegia and hemiparesis (loss of movement and paralysis on left side of the body), diabetes mellitus(chronic metabolic disease characterized by elevated blood sugar levels), malignant neoplasm of the lung (cancer of the lung that may spread to other parts of the body), major depressive disorder, muscle weakness, lack of coordination, reduced mobility. Review of a Minimum Data Set (MDS) assessment for Resident #49 dated 2/24/23, section G Functional Status revealed Resident #49…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pressure ulcer care and treatment consistent with professional standards of practice for 1 (Resident #80) of 5 residents reviewed for pressure ulcer treatment, resulting in the potential for further skin breakdown and overall deterioration in health status. Findings include: Review of an admission Record revealed Resident #80 admitted to the facility on [DATE] with pertinent diagnoses which included multiple sclerosis and quadriplegia. Review of a Minimum Data Set (MDS) assessment for Resident #80, with a reference date of 1/2/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #80 was cognitively intact. Review of Resident #80's local hospital documentation from her 12/6/2022 to 12/27/2022 admission revealed .(stage) 2 coccygeal and back decubitus ulcers - present on admission . Review of Resident 80's Electronic Health Record on 5/18/2023 at 10:54 AM revealed no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-05-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00131068. Based on observation, interview and record review, the facility failed to provide coordination of care and services for a Foley catheter (flexible tube inserted through the urethra and into the bladder to drain urine) and maintenance of a suprapubic catheter (a tube inserted into the bladder through the abdominal wall to drain urine) according to professional standards of practice for urinary catheters for 2 of 5 residents (Resident #52 and Resident #73), resulting in the potential for unnecessary use of a catheter and infections. Findings include: Resident #52 Review of an admission Record revealed Resident #52 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: cerebral infarction (stroke) and Benign Prostatic Hyperplasia (BPH) with lower urinary tract symptoms. Review of a Minimum Data Set (MDS) assessment for Resident #52, with a reference date of 12/29/22 revealed a Brief Interview for Mental Status (BIMS) score of 15, out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00133629. Based on interview and record review, the facility failed to ensure care and services were provided to maintain sufficient hydration for a resident at risk for altered hydration status for 1 (Resident #331) of 2 residents reviewed for hydration, resulting in the potential for dehydration, unmet resident needs, and unnecessary negative physical, mental, and psychosocial outcomes. Findings include: Review of an admission Record revealed Resident #331 admitted to the facility on [DATE] with pertinent diagnoses which included Alzheimer's Disease, cognitive communication deficit, and bipolar disorder. Review of a Minimum Data Set (MDS) assessment for Resident #331, with a reference date of 3/3/2023 revealed a Staff Assessment for Mental Status score of 3, which indicated Resident #331 was severely cognitively impaired. Review of a current potential for skin alteration Care Plan intervention for Resident #331, initiated 6/8/2022, directed staff to encourage good nutrition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to identify post traumatic stress disorder (PTSD) triggers and develop individualized care plan interventions to mitigate triggers for 1 (Resident #65) of 24 residents reviewed for trauma informed care, resulting in the potential of re-traumatization due to staff not being informed and knowledgeable of the resident's past trauma. Findings include: Review of an admission Record revealed Resident #65 was a female with pertinent diagnoses which included traumatic brain injury, diffuse traumatic brain injury (used to describe prolonged posttraumatic state in which there was loss of consciousness from the time of injury that continues beyond 6 hours), repeated falls, lack of coordination, contusion (bruising) and laceration (tears in brain tissue) of cerebrum with loss of consciousness, alcohol dependence with intoxication delirium (altered level of consciousness, impaired attention, disorientation, and visual hallucinations), anxiety, and cognitive social or emotional deficit following a stroke. Review of a Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-18 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00134146. Based on interview and record review, the facility failed to prevent significant medication errors in 1(Resident #24) of 2 residents reviewed for antibiotic use, resulting in the potential for infection and negative physical, mental, and psychosocial outcome. Findings include: Review of an admission Record revealed Resident #24 admitted to the facility on [DATE] with pertinent diagnoses which included spinal stenosis and right artificial hip joint. Review of a Minimum Data Set (MDS) assessment for Resident #24, with a reference date of 4/12/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #24 was cognitively intact. In an interview on 5/8/2023 at 2:28 PM, Resident #24 reported that she returned to the facility on [DATE] following hip surgery and instructed the nurse that her IV antibiotics were to start immediately. Resident #24 reported that it took a week for the facility to begin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to securely store and label resident medications for 1 of 6 residents (Resident #39) and 1 of 4 medication carts, resulting in the potential for the compromise of medications, and or the misappropriation of medications. Findings include: Resident #39 Review of Resident #39's admission Record revealed Resident #39, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: dysphagia (difficulty swallowing), cognitive communication deficit, muscle weakness, repeated falls, and difficulty in walking. Review of a Minimum Data Set (MDS) assessment for Resident #39, with a reference date of 3/9/2023 revealed a Brief Interview for Mental Status (BIMS) score of 6/15 which indicated Resident #39 was severely cognitively impaired. In an observation on 5/17/23 at 10:21 AM Resident #39 was observed lying in bed on his back with the head of the bed elevated to 45 degrees. Resident #39's tube feed (a tube used to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to monitor personal refrigerators for 2 of 2 residents (Resident #52 and #8) reviewed for food storage, resulting in unsafe food storage and the potential for food borne illness. Findings include: Resident #52 Review of a Minimum Data Set (MDS) assessment for Resident #52, with a reference date of 12/29/22 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #52 was cognitively intact. Review of Functional Status revealed, Resident #52 was totally dependent on staff for transfers and moving between locations in his room once in his wheelchair. During an observation and interview on 05/09/23 at 10:31 AM in Resident #52's room, a small refrigerator was observed next to Resident #52's bed. The contents of the refrigerator included soda, condiments, an opened container of Eggnog with an expiration date of February 2023 and a container of butter with an expiration date of February 2023. None of the containers were dated with an open date.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$65,535 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $52,993 — penalty dated 2025-06-04
  • $12,542 — penalty dated 2024-01-18
  • Medicare payment denial — starting 2025-07-01 for 15 days
  • Medicare payment denial — starting 2025-03-18 for 15 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.1-2.1 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 3 of 53.7-0.7 vs chain
Quality measures 3 of 54.0-1.0 vs chain
The other 52 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Medilodge of FarmingtonFarmington, MI 1 of 5Medilodge of Grand BlancGrand Blanc, MI 1 of 5Medilodge of Grand RapidsGrand Rapids, MI 1 of 5Medilodge of HowellHowell, MI 1 of 5Medilodge of MarshallMarshall, MI 1 of 5Medilodge of Montrose IncMontrose, MI 1 of 5Medilodge of MunisingMunising, MI 1 of 5Medilodge of Sault Ste. MarieSault Ste. Marie, MI 1 of 5Medilodge of SouthfieldSouthfield, MI 2 of 5Medilodge at the ShoreGrand Haven, MI 2 of 5Medilodge of Capital AreaLansing, MI 2 of 5Medilodge of CheboyganCheboygan, MI 2 of 5Medilodge of East LansingEast Lansing, MI 2 of 5Medilodge of FrankenmuthFrankenmuth, MI 2 of 5Medilodge of GTCTraverse City, MI 2 of 5Medilodge of KalamazooKalamazoo, MI 2 of 5Medilodge of LudingtonLudington, MI 2 of 5Medilodge of St. ClairEast China, MI 2 of 5Medilodge of Sterling HeightsSterling Heights, MI 2 of 5Medilodge of West BloomfieldWest Bloomfield, MI 3 of 5Medilodge of Campus AreaEast Lansing, MI 3 of 5Medilodge of HillmanHillman, MI 3 of 5Medilodge of LivingstonHowell, MI 3 of 5Medilodge of LivoniaLivonia, MI 3 of 5Medilodge of Mt. PleasantMt. Pleasant, MI 3 of 5Medilodge of PortagePortage, MI 3 of 5Medilodge of ShorelineSterling Heights, MI 3 of 5Medilodge of Tawas CityTawas City, MI 3 of 5Medilodge of TaylorTaylor, MI 3 of 5Medilodge of ZeelandZeeland, MI 3 of 5The Lodge at TaylorTaylor, MI 4 of 5Medilodge of GaylordGaylord, MI 4 of 5Medilodge of HollandHolland, MI 4 of 5Medilodge of LansingLansing, MI 4 of 5Medilodge of LeelanauSuttons Bay, MI 4 of 5Medilodge of MilfordMilford, MI 4 of 5Medilodge of OkemosOkemos, MI 4 of 5Medilodge of RichmondRichmond, MI 4 of 5Medilodge of Traverse CityTraverse City, MI 5 of 5Medilodge of AlpenaAlpena, MI

Showing 40 of 52; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ARK OPCO GROUP, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2015
B&Y HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CODY HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2015
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2015
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 09/02/2016
FLASHNER, CRAIGIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PERLSTEIN, YITZCHOKIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
NOBLE HEALTHCARE MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2016

CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.2M
Net patient revenuemost recent cost report
-3.6%
Operating marginrevenue minus expenses
$476K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 63%Medicare 8%Other / private 29%

This home reported $476K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$330per resident / day
operating cost
$10,025per month
≈ monthly operating cost
$318per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235542. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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