Medilodge of GTC
2950 LaFranier Road, Traverse City, MI 49686 · For profit - Limited Liability company · 125 certified beds · (231) 947-0506 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (5/5)
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $69,430 in federal fines (most recent 2024-05-17)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.5% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.5% | 5.4% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.2% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.5% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 4.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 1.4% | 0.1% | 0.1% | worse |
| Long-stay residents with falls causing major injury | 3.7% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 5.4% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 24.4% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 96.5% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.5% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 19.1% | 20.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.1% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 73.1% | 79.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 24.8% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 12.4% | 11.7% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.20 | 1.84 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.83 | 1.64 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 123 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.7%CMS range 42.5–61.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 7.2–14.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 46.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 51.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 2.8–10.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.10 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 125 beds and averages 107.0 residents a day — about 86% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.77 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.16 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.18 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.97 hrs/resident/day on weekends vs 4.09 on weekdays — 27% thinner on weekends — a notable drop. RN hours go from 1.40 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 16 most serious are shown; the remaining 17 are one tap away and print in full.
- Immediate jeopardy · J2026-01-07 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficient practice pertains to Intakes 2704447 and 2691458.Based on interview and record review, the facility failed to perform timely emergency medical care and Cardiopulmonary Resuscitation (CPR) for one Resident (#1) of five residents reviewed for quality of care, resulting in the death of Resident #1.Findings include:The Immediate Jeopardy (IJ) began on 12/7/25 at 9:15 AM when Registered Nurse (RN) Q discovered R1 without pulse or respirations and failed to initiate emergency life-sustaining measures resulting in the death of R1 at 9:51 AM on 12/7/25 despite his designated full code status. The Nursing Home Administrator (NHA) was notified of the IJ on 1/6/26 at 12:27 PM. At that time, a written immediacy removal plan was requested from the facility. This surveyor confirmed by interview and record review the immediacy was removed on 1/7/26 at 11:51 AM, however, noncompliance remained at the potential for more than minimal harm due to sustained compliance which has not been verified by the State Agency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficiency pertains to Facility Reported Incident (FRI) #MI00144562. Based on observation, interview, and record review, the facility failed to provide adequate supervision per the plan of care for three residents (Residents #508, #509, and #510) during mealtimes. This deficient practice resulted in two choking/aspiration events for Resident #509 which resulted in hospitalization and subsequent death. Findings Include: The Immediate Jeopardy began on 5/5/24 at 2:40 PM when the facility failed to provide supervision during a mealtime for a resident (Resident #508) with a known history of choking/aspiration. This resulted in R508 experiencing a choking event in his room. R508 experienced a subsequent choking event on 5/7/24 at 6:24 PM when R508 was left unsupervised on two different occasions in the dining room during a dinner time meal and was found unresponsive. R508 required life-saving efforts and was ultimately transported to a local hospital where he later expired. The Nursing Home Administrator (NHA),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-03-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary treatment and services to prevent the development and promote the healing of pressure injuries for two Residents (#9 & #1) of three residents reviewed for wounds. This deficient practice resulted in the development of an unstageable pressure ulcer on the right foot of Resident (#9) and the deterioration of a left gluteus pressure injury from a stage three to an unstageable wound for Resident (#1).Findings include: Resident #1 (R1) Review of the Minimum Data Set (MDS) assessment, dated 1/6/2026, revealed R1 was admitted to the facility on [DATE] and had diagnoses including Parkinson's Disease, central cord syndrome (spinal cord damage), left side hemiparesis (weakness) and polyneuropathy. Further review of the MDS assessment revealed R1 required substantial/maximal assistance with bed mobility and transfers, was cognitively intact and exhibited no rejection of care behaviors during the assessment period. On 3/3/2026…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2025-10-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
This deficient practice pertains to Intake 2647525.Based on interview and record review, the facility failed to implement infection control measures and ensure comprehensive infection surveillance to prevent the transmission of scabies (a highly contagious skin condition caused by parasitic itch mites that burrow into the skin). This deficient practice resulted in transmission of scabies with associated physical discomfort for six Residents (#2, #3, #4, #5, #6, #7) of twenty residents reviewed for infection control.Findings include:Resident #2 (R2)Review of R2's EMR revealed initial admission to the facility on 7/13/20 with diagnoses including anoxic brain damage and cognitive communication deficit.On 10/22/25 at 1:44 PM, a telephone interview was conducted with Family Member (FM) K regarding R2's care at the facility. FM K stated R2 had two recent dermatology appointments in which R2 was diagnosed with a scabies infection. FM K voiced concerns regarding the facility's efforts in preventing the spread of the infection.Review of R2's Dermatology Visit Note, dated 9/3/25, read, in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-10-24 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
This deficient practice pertains to Intake 2646261.Based on interview and record review, the facility failed to ensure a safe community discharge for one Resident (#1) of three residents reviewed for transfer and/or discharge. This deficient practice resulted in the need for repeated emergency room visits for Resident #1 due to the inability to care for a colostomy (a surgical procedure that creates an opening in the abdominal wall to divert fecal matter from the colon to the outside of the body) and infection of the colostomy site.Findings include:Resident #1 (R1)Review of R1's electronic medical record (EMR) revealed initial admission to the facility on 9/20/25 with diagnoses including aftercare following surgery on the digestive system, perforation of the intestine, and colostomy status. Review of R1's discharge Minimum Data Set (MDS) assessment, dated 10/6/25, revealed a Brief Interview for Mental Status (BIMS) score of 13, indicative of intact cognition.Review of an intake submitted by Physician Assistant (PA) A to the State Agency (SA) on 10/20/25 read, in part: I am the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and maintain interventions to prevent the development and progression of a pressure ulcer for one Resident (#46) of three residents reviewed for pressure injuries. This deficient practice resulted in the development of a stage four pressure ulcer (a wound affecting skin, fat, and muscle tissue) for a high-risk resident. Findings include: Resident #46 (R46): Review of R46's Electronic Medical Record (EMR) revealed admission to the facility on [DATE] with diagnoses including left femur fracture, diabetes, and congestive heart failure. Review of R46's most recent Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12, indicative of moderate cognitive impairment. Further review of the MDS revealed Resident #46 had an unhealed stage four pressure ulcer that was not present upon admission. Review of R46's Braden Scale admission assessment (a standardized assessment which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure timely assessment and intervention for a significant change in condition (hypotension) for one Resident (#1) of three residents reviewed for quality of care.Findings include:Resident #1 (R1)Review of the Electronic Medical Record (EMR) for R1 showed on 5/13/26 at 12:29 AM, R1's blood pressure was documented as 87/38 mmHg (millimeters of mercury-pressure measurement). Review of R1's baseline vital signs indicated usual systolic readings ranging from 118-188 mmHg. According to the American Heart Association's 2025 guidelines, a normal blood pressure is 120/80 mmHg.Further review of the EMR revealed no documented nursing assessment, repeat blood pressure measurement, or evaluation of symptoms until 5:56 AM, when Licensed Practical Nurse (LPN) A documented: resident lethargic and experiencing SOB (shortness of breath). repositioned in bed and VS (vital signs) obtained. with O2 (oxygen) sat (saturation) clear to auscultation with slight wheezing noted in rt. (right) lower lobe. O2 applied via nasal cannula for comfort.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings Include:On 3/2/2026 at 11:20 AM, the floor, sewage drain lines and floor drain under the three-compartment sink were observed soiled with dirt and food debris. On 3/2/2026 at 11:22 AM the drain line coming from the 2-compartment vegetable wash sink was observed soiled. On 3/2/2026 at 12:04 PM The floor under the hand sink was observed soiled. On 3/2/2026 at 12:05 PM, when asked who was responsible for cleaning of floors and equipment in the kitchen Dietary Director (DD) confirmed, that the dietary staff are responsible for these tasks, not the maintenance staff. According to the 2022 FDA Food Code section 6-501.12 Cleaning, Frequency and Restrictions. (A)PHYSICAL FACILITIES shall be cleaned as often as necessary to keep them clean. On 3/2/2026 at 12:08 PM 12 room trays were observed with uncovered cake on the Hall B North delivery speed rack. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-04 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store medications securely and discard expired medications in two of two medications rooms and two of three medication carts reviewed for medication storage.Findings include:On 3/3/26 at 12:30 PM, an observation was made of medication cart located on East Hall and was found to be out of compliance with the following 14 loose medications in the second and third drawers where a moderate amount of medication debris and paper backings were also noted:Lamotrigine 200 mg (milligrams) with imprinting of D 96 and scored on the back side and light blue in color shaped like a shield with six-sides,Klor-Con M20 20 mEq (milliequivalents) with imprint KC M20, white oblong,Haloperidol 10 mg (half tab) pill card was found to have full tabs, light green in color and oblong with imprint 08,Levetiracetam Extended Release 500 mg white oblong with imprint HH 172,Losartan Potassium 50 mg green oval with imprint E 46 (2 tabs found),One white round pill without any markings and unable to identify,Metoprolol Succinate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2732400Based on observation, interview, and record review, the facility failed to:Provide Resident #49 (R49) sanitary catheter care,Provide a sanitary barrier and administration for medication,Implement and utilize enhanced barrier precautions (EBP) while performing Resident #12 (R12) high contact care administering medication via feeding tube,Maintain facility equipment in a sanitary manner, and;Ensure personal protective equipment (PPE) was stored in a sanitary manner.Findings include:On 3/3/2026 at 9:21 AM, the B Side Nurses Station soiled utility room hopper was observed soiled. The water was clean but observed the bowl with grime build up. Personal Protective Equipment (PPE) items including opened and closed boxes of gloves, face shields and face masks were observed stored on wire racks directly across from the bowl of the hopper. One closed box was within 10 inches of the bowl, and opened boxes were within 18 inches of the soiled hopper. This practice exposed all these…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure appropriate consents for restraints were in place for two Residents (#54 & #107) of three residents reviewed for restraints.Findings include:Resident #54 (R54)Review of R54's Electronic Medical Records (EMR) revealed admission to the facility on 7/11/25 with diagnoses including vascular dementia with anxiety and muscle weakness. R54's 1/23/26 Quarterly Minimum Data Set (MDS) assessment revealed a Brief Interview for Mental Status (BIMS) score of 2/15, indicating severe cognitive impairment.On 3/3/26 at 9:05 AM, R54 was observed sitting in a geri chair (a specialized recliner for limited mobility) in her room. An interview was attempted with R54, but she was unable to answer questions appropriately.A request to the Nursing Home Administrator for R54's consent was emailed on 3/3/26 at 12:16 PM.On 3/4/26 at 8:12 AM, review of R54's consent revealed it was electronically signed by the Designated Power of Attorney (DPOA) on 3/3/26.Review of R54's EMR revealed a Physical Restraint Elimination Review for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Long-Term Care Ombudsman was notified of a resident's discharge from the facility for two Residents (#7 & #12) of two residents reviewed for discharge practices.Findings include:Resident #7 (R7) Review of R7's Electronic Medical Record (EMR) revealed the resident was discharged from the facility on February 20, 2026, to an apartment. Review of the documentation provided to the Long-Term Care Ombudsman in February, indicated they were not notified of the resident's discharge from the facility. Resident #12 (R12)Review of R12's EMR indicated R12 was sent to the emergency department on February 28, 2026. Review of the documentation provided to the Long-Term Care Ombudsman in February, indicated they were not notified of the resident's discharge from the facility.On 3/3/2026 at 1:49 PM, an interview was conducted with the Nursing Home Administrator (NHA), she stated the Ombudsman notification had only to consist of emergent transfers that were discharged from the facility. Review of the facility's policy titled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to monitor for acute illness and provide timely physician notification of change in condition for two Residents (#68 & #78) of five residents reviewed for hospitalization. This deficient practice resulted in delay of treatment and the potential for worsening of condition.Findings include: Resident #78 (R78) Review of R78's EMR revealed initial admission to the facility on 6/25/21 with diagnoses including presence of a tracheostomy (a surgical procedure which creates an opening through the neck to provide an alternative airway), presence of a gastrostomy (a surgical procedure that creates an opening through the abdominal wall directly into the stomach to insert a feeding tube), and chronic obstructive pulmonary disease (COPD). Review of R68's most recent MDS assessment, dated 1/7/26, revealed a BIMS score of 15, indicative of intact cognition. On 3/3/2026 at 7:55 AM, R78 was observed lying in bed. R78 acknowledged they were recently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure smoking paraphernalia was stored in a secure location for one Resident (#52) of two residents reviewed for smoking.Findings include:Resident #52 (R52)Review of R52's electronic medical record (EMR) revealed initial admission to the facility on 8/25/17 with diagnoses including chronic obstructive pulmonary disease (COPD), malignant neoplasm of the lung (cancer), and personality disorder. On 3/2/2026 at 1:45 PM, an interview was conducted with R52 who confirmed he was a smoker. A vape (a battery-operated electronic device used to heat liquid into a vapor that can be inhaled), approximately the size of a pen, filled with a light brown liquid, was observed in R52's lap. An unopened package of four pocket lighters was observed on an unused electric fireplace underneath the windowsill. An oxygen concentrator was positioned next to the bed with a nasal canula laying over an adjacent bedside table. On 3/2/2026 at 4:09 PM, R52 was observed ambulating out to the designated smoking area at the predetermined…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to appropriately assess and implement timely interventions for weight loss for one Resident (R54) of three reviewed for weight loss. Findings include:Review of R54's Electronic Medical Records (EMR) revealed admission to the facility on 7/11/25 with diagnoses including vascular dementia with anxiety and muscle weakness. R54's 1/23/26 Quarterly Minimum Data Set (MDS) assessment revealed a Brief Interview for Mental Status (BIMS) score of 2/15, indicating severe cognitive impairment.On 3/3/26 at 9:05 AM, R54 was observed sitting in a geri chair in her room. An interview was attempted with R54, but she was unable to answer questions appropriately. R54 appeared well dressed but thin with fragile skin. A review of R54's weights revealed the following entries: 8/5/25 - 142 lbs (pounds) 9/2/25 - 142.4 lbs 10/1/25 - 140.8 lbs 11/1/25 - 138.4 lbs 12/1/25 - 138.9 lbs 1/9/26 - 130.8 lbs 2/8/26 - 124.4 lbs 2/12/26 - 125.4 lbsThese results showed that R54…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete, readily act upon, and implement monthly pharmacy recommendations for two Residents (#2 e) of five residents reviewed for medication review.Findings include: Resident #2 (R2) Review of R2's Electronic Medical Record (EMR) revealed initial admission to the facility on 4/3/25 with diagnoses including dementia, repeated falls, and post-traumatic stress disorder (PTSD). Review of R2's EMR revealed Pharmacy Medication Review Progress Notes on 9/20/25 and 12/1/25 that read, Monthly medication regimen review performed. Comment/Recommendation noted – see report. On 3/3/26 at 1:59 PM, this Surveyor requested a copy of both reports from the Nursing Home Administrator (NHA) and Director of Nursing (DON). The reports were not provided by the time of survey exit. Review of a Nursing Recommendation written by Consultant Pharmacist H on 11/7/25 read, in part: [R2] has an order for [antipsychotic medication] which may cause orthostatic hypotension (a sudden,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 17 citations
- Potential for harm · D2026-03-04 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accurately dispense insulin to one Resident (Resident #28) of one resident reviewed for insulin administration resulting in a significant medication error.Findings include:On 3/3/26 at 7:25 AM, an observation was made of Licensed Practical Nurse (LPN) N drawing up insulin for Resident #28 (R28). LPN N drew up R28's insulin lispro and placed it on the top of her medication cart, locked her computer screen, and her cart. LPN N was proceeding to R28's room to administer his insulin and this Surveyor asked LPN N how many units R28 was to receive and to see the insulin she had drawn up in the syringe. This surveyor had observed LPN N had drawn up the incorrect dose of insulin for R28 and returned the syringe to LPN N who returned to R28's insulin order and then realized that she had the incorrect amount in the syringe. LPN N had drawn up 14 units and R28 was only to receive 9 units. LPN N commented, I should have double checked the dose.On 3/3/26 at 7:28 AM, LPN N was observed administering insulin to R28 and held…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-07 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficient practice pertains to Intakes 2704447 and 2691458.Based on interview and record review, the facility failed to obtain informed consent prior to changing a code status for one Resident (#1) of five residents reviewed for resident rights.Findings include: Resident #1 (R1):Review of the Electronic Medical Record (EMR) revealed R1 was a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses including malignant neoplasm (cancerous tumor) of the tonsil and lymph node, dysphagia (difficulty swallowing food or liquids), and pneumonitis (inflammation or swelling of the lung tissue). Further review of R1's EMR revealed a physician's advanced directive order, initiated 11/17/25, that read, Full Resuscitate (the complete medical effort to revive an individual from apparent death or unconsciousness). Review of R1's Brief Interview for Mental Status (BIMS) Examination, dated 11/22/25, revealed a score of 15, indicative of intact cognition. Review of a document titled, Advanced Directives…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficient practice pertains to Intakes 2704447 and 2691458.Based on interview and record review, the facility failed to ensure medical records were accurately documented in accordance with professional standards and practices for one Resident (#1) of five residents reviewed for accurate medical records.Findings include:Resident #1 (R1):Review of the Electronic Medical Record (EMR) revealed R1 was a [AGE] year-old male who admitted to the facility on [DATE] with diagnoses including malignant neoplasm (cancerous tumor) of the tonsil and lymph node, dysphagia (difficulty swallowing food or liquids), and pneumonitis (inflammation or swelling of the lung tissue).Review of an Interdisciplinary (IDT) Progress Note on 12/7/25 at 12:00 PM written by the Nursing Home Administrator (NHA) read, in part: .9:15 AM - [Certified Nursing Assistant (CNA) Z] entered [R1's] room to obtain vitals; noted resident with eyes and mouth open, resident was not responsive to touch or name. RN [ Q] assessment included feeling for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This deficient practice pertains to Intakes 2646261 and 2647525.Based on interview and record review, the facility failed to coordinate post-surgical care and follow established bowel protocol for two Residents (#1 and #2) of three residents review for quality of care.Findings include:Resident #1 (R1)Review of R1's electronic medical record (EMR) revealed initial admission to the facility on 9/20/25 with diagnoses including aftercare following surgery on the digestive system, perforation of the intestine, and colostomy status (a surgical procedure that creates an opening in the abdominal wall to divert feces from the colon to the outside of the body). Review of R1's discharge Minimum Data Set (MDS) assessment, dated 10/6/25, revealed a Brief Interview for Mental Status (BIMS) score of 13, indicative of intact cognition.Review of an intake submitted by Physician Assistant (PA) A to the State Agency (SA) on 10/20/25 read, in part: I am the primary care provider for [R1]. She was hospitalized .from 9/12/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to assess and determine if self-administration of medications was clinically appropriate for two Residents (#18 and #49) of two residents reviewed for self-administration of medications. Findings include: Resident #18 (R18) R18 was prescribed a bronchodilator (a medication that relaxes the muscles in the airways and increases air flow to the lungs) twice daily and every six hours as needed for shortness of breath. The medication was ordered to be delivered through a nebulizer (a machine that creates mist from liquid medication). On 1/29/25 at 8:55 AM, R18 was observed in his room holding a nebulizer mask to his face. The nebulizer was turned on and mist was emitting from the nebulizer mask. R18 was alone in the room without a nurse or staff member present. The medical record of R18 was reviewed on 1/29/25 at 9:02 AM. An interdisciplinary team (IDT) assessment for self-administration of medication was not located in the medical record. The care plan did not document or mention R18 self-administering medications.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure appropriate assessments and timely notification of a change in condition were completed per professional standards for one Resident (#10) of two resident's reviewed for respiratory infection, resulting in R10 being transferred to the emergency department with the potential for complications/worsening of influenza, including pneumonia and sepsis, as a result of delay in treatment. Findings include: Review of the Minimum Data Set (MDS) assessment, dated 11/2/2024, revealed R10 was admitted to the facility on [DATE] and had diagnoses including esophageal cancer, coronary artery disease (CAD), heart failure, diabetes, and dementia. Review of Sections J and O of the MDS assessment revealed R10 had no shortness of breath and did not use supplemental oxygen or any respiratory treatments. R10 was dependent on staff for all transfers, ambulation, bathing and dressing and required setup assistance only (helper sets up or cleans up, resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Accurately document a wound, 2. Determine wound etiology, 3. Ensure physician assessment and documentation of a wound, 4. Implement Enhanced Barrier Precautions (EBP), and 5. Complete wound treatments as ordered for one Resident (#32) of two residents reviewed for pressure injuries. Findings include: Resident #32 (R32) was admitted to the facility on [DATE]. A Minimum Data Set (MDS) assessment dated [DATE] documented R32 had no wounds or pressure injuries on admission to the facility. R32 had a Brief Interview for Mental Status (BIMS) score of 13 indicating he was cognitively intact. The MDS assessed functional range of motion limitations in R32's upper extremity. R32 was assessed as requiring staff assistance with bed mobility and was dependent on staff for transfers. On 1/28/25 at 12:07 PM, R32 was observed in bed with a heel elevation device under his knees. His lower extremities were externally rotated with the lateral ankles…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide proper infection control measures pertaining to indwelling catheters (a tube inserted into the bladder to accommodate emptying of the bladder) for one Resident (#44) of four residents reviewed for indwelling catheters. This deficient practice resulted in the potential for infections and illness. Findings include: Resident #44 (R44) Review of R44's electronic medical record (EMR) revealed an admission date of 3/27/19 with diagnoses including neuromuscular dysfunction of bladder. R44's 11/28/24 Minimum Data Set (MDS) assessment revealed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating no cognitive impairment. R44 was also marked on the MDS for the use of an indwelling catheter. On 1/28/25 at 1:19 p.m., R44 was observed sitting in a recliner chair located in her room. An indwelling catheter urinary collection bag was observed uncovered and on the floor with the drainage tube completely flat on the ground. Approximately 300 cc (cubic centimeters) of urine was visible inside the bag. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure completion of respiratory assessments for one Resident (R10) receiving supplemental oxygen and to ensure supplemental oxygen was administered per physician order for one Resident (R32) of two residents reviewed for oxygen administration, resulting in the potential for unidentified worsening of condition and administration of unwarranted respiratory treatments. Based on observation, interview and record review, the facility failed to: 1. Ensure completion of respiratory assessments for residents receiving supplemental oxygen, and 2. Ensure oxygen was administered per physician orders, for two Residents (#10 ) of two residents reviewed for respiratory care and services, resulting in the potential for unidentified worsening of condition and administration of unwarranted respiratory treatments. Findings include: Resident #10 (R10) Review of the Minimum Data Set (MDS) assessment, dated 11/2/2024, revealed R10 was admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
This deficiency pertains to Intake #MI00144052 and Facility Reported Incident (FRI) #MI00144263. Based on interview and record review, the facility failed to provide pharmaceuticals for one resident (Resident #502) of three residents reviewed for pharmacy services. This deficient practice resulted in Resident #502 going without administration of a prescribed medication for an extended period of time resulting in increased likelihood of exacerbation of symptoms. Findings include: Resident #502 (R502): Review of R502's Electronic Medical Record (EMR) revealed a most recent admission to the facility on 8/10/22 with diagnoses including achondroplasia (a genetic bone growth disorder that leads to short-limbed dwarfism), post-traumatic stress disorder (PTSD), recurrent depressive disorder, adjustment disorder, anxiety disorder, and Raynaud's syndrome (a condition that causes the blood vessels in the extremities to narrow, restricting blood flow). Review of R502's Brief Interview for Mental Status (BIMS) assessment revealed a score of 15, indicative of intact cognition. Review of Intake…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety potentially resulting in a food borne illness among any or all 84 residents. Findings include: On 3/04/24 at approximately 2:15 PM, meat sandwiches were observed in the refrigerator in the activity room. The dates on the bags were 2/28. On 3/05/24 at approximately 9:11 AM, the same refrigerator was observed with the same meat sandwiches, with the same date and a half gallon of milk with an expiration date of 3/02/24. At 9:21 AM an interview with Kitchen Manager (KM) A was conducted related to the expired food in the activity room refrigerator. KM A stated the food in the refrigerator had been brought in from outside the facility and not prepared by the facility kitchen. KM A disposed of the expired food. On 3/5/24 at approximately 9:30 AM an interview with the Director of Nursing (DON) was conducted related to the refrigerator in the activity room. The DON stated the refrigerator was used for resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure the resident environment was maintained in clean, comfortable and homelike conditions by allowing noxious odors to permeate resident rooms and corridors and failed to maintain functioning exhaust ventilation units in resident bathrooms. This deficient practice has the potential to result in depression, isolation and feelings of an undignified existence. Findings include: On 3/4/24 between 9:50 AM and 10:45 AM noxious odors were noted in resident hallways including A South, B North and B South. An investigation was initiated which revealed all of the exhaust ventilation ducts in all resident bathrooms on each of the three halls were non-functional. This was confirmed by placing a paper towel over the ductwork grate, located near the ceiling in each bathroom and observing the absence of any negative pressure (suction) to hold the paper towel in place. On 3/4/24 at approximately 1:55 PM an interview was conducted with Environmental Services Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-06 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a secured/locked medication cart, expired biologicals were removed from an active medication cart and maintain clean and sanitary medication cart for three of five medication carts reviewed for medication storage. This deficient practice had the potential for medications to be misappropriated, medication loss, and contamination. Findings include: On [DATE] at 9:52 AM, an inspection was made of the medication cart B North and was found to have two expired generic brand personal lubricant jelly packages with lot #24827 and date [DATE]. The inside of medication cart B North had debris of tiny pieces of paper in the first and second drawer, a sticky red substance in the bottom right side of the second drawer, and medication residue in the corners of a powder like substance. On [DATE] at approximately 10:15 AM, an inspection was made of medication cart B South and was found to have two expired name brand 22 gauge needles with syringes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-06 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to deliver food which was palatable and appetizing to 10 (#'s: R25, R29, R35, R44, R46, R58, R71, R76, R85, R392) of 18 sampled residents, and a contingent of confidential residents. This deficient practice has the potential to result in weight loss, and feelings of depression, disillusionment and being powerless in determing their daily routines and desires. Findings include: On 3/6/24 at approximately 7:05 AM, observations were made in the kitchen during the preparing of the breakfast meal resident trays. Temperatures of serving plates and the hot food in the steam table were measured and included: Plates in the plate warmer: 130°F to 150°F. Scrambled eggs: 165°F Pancakes: 125°F to 133°F Ground Sausage: 135°F Link Sausage: 145°F Pureed Sausage: 137°F On 3/6/24 at approximately 7:10 AM a metal enclosed, cart (unheated and uninsulated) was delivered to the B North Hall. At 7:40 AM two food trays were in the cart, undelivered with food on the plates and covered. Temperatures of the food was measured using an Infrared thermometer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-06 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure follow-up for the highest practicable mental and psychosocial well-being for one Resident (#72) of one resident reviewed for mood and behavior. This deficient practice has the potential for psychosocial adjustment difficulty and the possibility for an atypical response in mental health status. Findings include: Resident #72 (R72): Review of R72's Electronic Medical Record (EMR) revealed a most recent admission to the facility on 8/10/22 with diagnoses including post-traumatic stress disorder (PTSD), recurrent depressive disorder, adjustment disorder, and anxiety disorder. Review of R72's most recent Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13, indicative of intact cognition. On 3/5/24 at 7:52 AM, R72's room door was observed closed with droplet precaution signage posted on the door. On 3/5/24 at 7:53 AM, Unit Manager/Registered Nurse (RN) H was asked why droplet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-06 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a medication administration error rate of less than 5% based on three medication errors of 25 medication administration opportunities. This deficient practice resulted in a medication administration error rate of 12% and the potential for inaccurate dosage of medications. Findings include: Resident #81 (R81) On 3/5/24 at approximately 9:15 AM, R81 was observed receiving oral pills and a nebulizer treatment from Registered Nurse (RN) I. RN I handed R81 his medication cup of oral pills and then reached for the nebulizer on top of R81's nightstand. R81's nebulizer remained assembled with visible condensation in the medication cup indicating the set-up had not been taken apart, rinsed and dried on a paper towel following a prior administration. RN I grabbed the nebulizer tubing and mouthpiece and without rinsing the medication cup dispensed the nebulizer solution into the cup and started the machine and handed the mouthpiece to R81 and exited his room. RN I failed to listen to R81's lungs, obtain a heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure droplet transmission-based precautions for four rooms, (38, 39, 42, 43) of six rooms reviewed were correctly posted and followed to prevent the spread of contagious organisms. This deficient practice placed other residents, staff, and visitors at risk for transmission of infectious organisms and illness throughout the facility. Findings include: On 3/5/24 at 8:35 AM, an interview with Infection Preventionist (IP) E was conducted regarding the facility's current outbreak of influenza A and what precautions were placed for affected residents/rooms. IP E stated they were following droplet precautions for any confirmed or symptomatic residents. When asked if proper precautions included eye protection, IP E stated eye protection was not required according to the facility's droplet precautions outlined in the facility's Transmission-Based (Isolation) Precautions policy with a reviewed/revised date of 12/27/23. The policy indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$69,430 in federal fines across 1 penalty.
- $69,430 — penalty dated 2024-05-17
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 5 of 5 | 3.7 | +1.3 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 52 homes this chain runs (chain average 3.1★, per CMS)
Showing 40 of 52; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| EVEREST OPCO GROUP LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/01/2018 |
| B&Y HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2018 |
| B&Y TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2018 |
| CODY HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2018 |
| CRAIG FLASHNER 2007 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2018 |
| NORCROSS, ROBERT | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 02/01/2018 |
| ROGERS, STACEY | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 02/01/2018 |
| KIRK, KRISTINE | Individual | W-2 MANAGING EMPLOYEE | — | since 02/01/2018 |
| FLASHNER, CRAIG | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
| PERLSTEIN, YITZCHOK | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
| BLOSSOM HEALTHCARE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
| PRESTIGE ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $576K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235243. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.