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Medilodge of West Bloomfield

6950 Farmington Rd, West Bloomfield, MI 48322 · For profit - Corporation · 140 certified beds · (248) 661-1700 Medicare & Medicaid certified

Call the home — (248) 661-1700 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2024Behavioral-health or dementia-care citations — no harm found (F0740, F0758)2 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$62,790 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $62,790 in federal fines (most recent 2023-10-19)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
33200 W 14 Mile Rd · (248) 855-7400 · Call to confirm hours
Pharmacy
6530 Farmington Rd · (248) 661-5333 · Call to confirm hours
Grocery
Kroger0.6 mi
33300 W 14 Mile Rd · (248) 737-7280 · Call to confirm hours
Park
6801 Drake Rd · (248) 451-1900 · Typically dawn to dusk
Place of worship
6191 Farmington Rd · (248) 737-2626

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.2%10.8%15.4%better
Long-stay residents who lose too much weight17.4%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.8%0.8%0.9%better
Long-stay residents with a urinary tract infection1.0%1.5%2.0%better
Long-stay residents with depressive symptoms2.9%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.3%3.0%3.3%better
Long-stay residents whose ability to walk worsened8.6%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.5%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine86.5%95.0%95.3%typical
Long-stay residents with pressure ulcers9.7%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control30.7%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.7%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.8%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine12.6%79.5%79.4%worse
Short-stay residents rehospitalized after admission17.3%24.0%22.6%better
Short-stay residents with an outpatient ER visit10.9%11.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.991.841.67worse
Long-stay outpatient ER visits per 1,000 resident days3.201.641.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 246 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.0%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
74.6%U.S. median 56.6%
Met the expected recovery
0.19U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 74.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 59 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 21% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.0%CMS range 53.8–66.851.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.9–13.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge74.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge76.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge61.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.5%CMS range 3.4–8.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
1.04
LPN hours/ resident / day
2.18
Aide hours/ resident / day
3.73
Total nurse hours/ resident / day
0.24
RN hoursweekends
54.5%
Total nursing turnover
44.4%
RN turnover

How full it usually is: this home is certified for 140 beds and averages 122.7 residents a day — about 88% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.73 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.18 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.21 hrs/resident/day on weekends vs 3.94 on weekdays — 18% thinner on weekends. RN hours go from 0.62 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2026-02-25)
3
at the previous standard inspection (2024-11-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

58 citations, most serious first. The 13 most serious are shown; the remaining 45 are one tap away and print in full.

  • Actual harm · Gcited before2025-10-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to complaint: 2641546. Based on interviews and record reviews the facility failed to develop an adequate safety plan, failed to consistently implement the plan of care and adequate supervision for one (R127) of one resident reviewed for falls with injury, resulting in multiple injuries that included: a hematoma to the right side of forehead, bruise to the right shoulder, pain, bruising/edema to the right eye, laceration to the left side of forehead, a small focus of extra-axial hemorrhage along the anterior left frontal lobe (minor collection of blood outside the brain tissue) and required a transfer to the Emergency Department (ED) for further evaluation. Findings include: A review of the preadmission documents provided to the facility upon R127's admission documented the following in part: .1/31/2025. History and Physical. Chief Compliant: Fall. admitted to the hospital after having an unwitnessed fall down 11 12 stairs. Imaging done. showed SDH (subdural hematoma), SAH (subarachnoid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00140255. Based on interview and record review, the facility failed to ensure a resident's change in condition was immediately reported, monitored, and had timely interventions implemented to address these changes for one (R804) of three residents reviewed for change in condition, resulting in delayed follow-up care, and delayed hospitalization for treatment following observations of the resident's right lower extremity being cold to the touch, with two plus pitting edema following a surgical repair two weeks earlier; and a fall with subsequent dislocated metallic prosthesis on the right hip. Findings include: A complaint was filed with the State Agency (SA) that alleged the facility failed to identify and address changes in a resident's clinical condition. According to a facility reported incident (FRI) that was reported to the State Agency on 12/12/23, R804 had been in the room with therapy and complained of right hip pain. Further diagnostic testing revealed a suspected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-10-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00136540, MI00138044, MI00135715, and MI00140171. Based on observation, interview, and record review, the facility failed to conduct an accurate fall risk assessment and implement effective interventions to prevent falls for three (R100, R16, and R92) of five residents reviewed for falls, resulting in R100 being transferred to the hospital two times on the same day after falls that resulted in a rib fracture, skin tear, and a laceration to the left side of the head that required sutures; R16 falling out of bed and being transferred to the hospital with a hematoma to the forehead; and R92 sustaining a traumatic posterior scalp hematoma and abrasion which required an emergency transfer to the hospital. Findings include: R100 Review of a Facility Reported Incident (FRI) submitted to the State Agency revealed a report that R100 sustained a fracture after an unwitnessed fall. Review of R100's clinical record revealed R100 was admitted into the facility on 8/15/23 for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): 3034017. Based on observation, interview, and record review, the facility failed to report an injury of unknown origin to the State Agency for one (R205) of two residents reviewed for abuse. Findings include:On 6/23/26 at 12:20 PM, R205 was observed not in their room. R205 was in an office with the unit managers. At that time, staff brought R205 into their room where they were observed to repeatedly climb out of the wheelchair and was difficult for the staff to redirect. A review of R205's clinical record revealed R205 was admitted into the facility on 2/10/26 and readmitted on [DATE] with diagnoses that included: aphasia (difficulty speaking), Alzheimer's Disease, and dementia with severe agitation. A review of a Minimum Data Set (MDS) assessment dated [DATE] revealed R205 had severely impaired cognition and daily wandering behaviors. A review of a Nurses' Notes progress note dated 5/27/26, written by Unit Manager, Licensed Practical Nurse (LPN) 'D', revealed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): 3034017. Based on observation, interview, and record review, the facility failed to thoroughly investigate an allegation of verbal and physical abuse by a staff member for one (R205) of two residents reviewed for abuse. Findings include: A review of a Facility Reported Incident (FRI) submitted to the State Agency revealed a family member alleged they witnessed a staff member verbally and physically abuse R205 (yelled at and grabbed her arm). A review of R205's clinical record revealed R205 was admitted into the facility on 2/19/26 and readmitted on [DATE] with diagnoses that included aphasia (difficulty speaking), Alzheimer's disease, and dementia with severe agitation. A review of a Minimum Data Set (MDS) dated [DATE] revealed R205 had severely impaired cognition and daily wandering behaviors. On 6/23/26 at 12:20 PM, R205 was observed repeatedly standing up from the wheelchair while in her room with staff present. R205 appeared difficult to redirect. R205 was making…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): 3041709 and 3040038. Based on observation, interview, and record review, the facility failed to conduct ongoing and complete skin assessments and administer treatment according to physician's orders for two (R204 and R205) of three residents reviewed for wounds. Findings include:R204 A review of a complaint submitted to the State Agency revealed it was alleged that R204's wounds were not properly attended to and daily wound care was not performed. A review of a Grievance and Satisfaction Form dated 4/15/26 completed by R204's family member revealed the following grievance, .My wife needs her wound care done often and for 3 days her wound care was not done. Her guaze [sic] and wrap had fallen off & we asked several times and each time we were told it was about to get done .We are just worried about wound care not getting done . A review of R204's clinical record revealed R204 was admitted into the facility on 3/23/26 and discharged on 4/23/26 with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): 3041709 and 3040038. Based on interview and record review, the facility failed to conduct thorough and accurate skin assessments, ensure timely evaluation of existing pressure ulcers by a wound provider, administer wound treatments as ordered by the physician, and implement treatments in a timely manner for two (R203 and R204) of three residents reviewed for wounds. Findings include: R204 A review of a complaint submitted to the State Agency revealed it was alleged that R204's wounds were not properly attended to and daily wound care was not performed. A review of a Grievance and Satisfaction Form dated 4/15/26 completed by R204's family member revealed the following grievance, .My wife needs her wound care done often and for 3 days her wound care was not done. Her guaze [sic] and wrap had fallen off & we asked several times and each time we were told it was about to get done .We are just worried about wound care not getting done . A review of R204's clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-25 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake 2659810.Based on observation, interview, and record reviews the facility failed to ensure infection control standards and practices were consistently implemented by the facility staff and failed to implement an effective infection control surveillance program. Findings include:Medication Observation On 2/24/26 at 9:01 AM, Licensed Practical Nurse LPN A was observed to have administered medications to four Resident's (R's) that included R's- 9 & 65 without performing hand hygiene before each medication administration for each resident. A review of the facility policy titled Medication Administration reviewed 1/17/23, documented in part . Medications are administered by licensed nurses. Wash hands prior to administering medication per facility protocol and product. Administer medication as ordered. Observe resident consumption of medication. Wash hands using facility protocol. On 2/25/26 at approximately 12:55 PM, the Director of Nursing (DON) was interviewed and asked the facility's protocol regarding hand hygiene with medication administration and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-25 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were treated with dignity and respect for two (R59 and R68) of three residents reviewed for dignity, including multiple anonymous residents that attended the confidential resident council interview. Findings include:R68 On 2/23/26 at 9:10 AM R68 was interviewed and queried about their stay at the facility. R68 reported, that the facility was okay but could be more initiative during the night shift. R68 reported that they could not get assistance on the night shift when they needed to use the restroom. R68 also reported that they only get changed once on the night shift and that is when the CNAs (Certified Nursing Assistant) first come around 11:00 PM/12:00 AM and they will not get changed again until 6:30 AM. R68 was then asked, how long did it take for someone to respond to the call light, R68, reported that someone will come in the room and ask what was needed and when they say bathroom, the CNA will turn light off and leave the room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-25 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intakes 2659810 and 2718805.Based on observation, interview and record review, the facility failed to maintain a clean, comfortable, safe, and homelike environment, affecting all residents that access the ice machine and shower room. Findings include:On 02/23/2026 at 10:30 AM, the ice machine located in the upper-level pantry was observed to be leaking water onto the floor. The flooring was observed with a black, mold-like substance on the floor tiles. When queried at that time, Maintenance Supervisor S stated they were going to be getting a new ice machine but did not provide an explanation for why the mold-like substance on the floor had not been cleaned. In addition, in the upper-level pantry, the cupboard located under the sink was observed with visible water damage and a black, mold-like substance on the bottom shelf of the cupboard. Maintenance Supervisor S stated he had repaired a leak under that sink about a year ago but was not aware there was a new leak or water damage. On 02/23/2026 at 3:30 PM in the upper-level shower room located next to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure an environment free from accident hazards related to resident smoking and storage of smoking paraphernalia for three (R3, R5 and R88) of five residents reviewed for accidents and multiple residents that attended the confidential resident council interview. Findings include:According to the facility's Acknowledgment of Facility Smoking Policy, .It is the policy of this facility to establish and maintain safe resident smoking practices. This policy also includes electronic cigarettes. This policy is used to educate residents and representatives. The Facility permits smoking in designated areas only outside of the building(s) under the following conditions .Smoking times (cigarettes, lighters, etc.) will be kept secured in a designated are with limited staff access. Resident shall not keep any smoking materials in resident rooms .A list of smoking times shall be given to residents with smoking privileges. Residents will also be allowed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-25 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure expired medications were discarded from one medication storage room of two medication storage rooms reviewed. Findings include:On 2/25/26 at 12:10 PM, an observation and review of the medication storage room located on the ground floor was conducted with Registered Nurse (RN) E. Observed in the medication storage cabinet were the following expired medications with the date of 01/2026 - liquid pain relief acetaminophen 160 mg (milligram)/5 ml (milliliters), glucosamine and chondroitin (two bottles) and Vitamin B-6 (two bottles). RN E verified the expiration date and stated that all of the expired bottles should have been removed from the storage unit. RN E removed the expired bottles and stated they would ensure they were discarded per the protocol.On 2/25/26 at 12:53 PM, the Director of Nursing (DON) was interviewed and asked about the observation of the expired medication bottles in the facility's storage room. The DON stated central supply staff are supposed to maintain the medications in all of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-25 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to monitor appropriate use of antibiotics for one (R14) of three reviewed for antibiotic stewardship program to ensure all resident's prescribed antibiotics are monitored for the right indication, dose, and duration. Findings include:On 2/25/26 at 12:30 PM, the Facility Infection Control Registered Nurse (RN) B was interviewed to review the facility's antibiotic stewardship program.Clinical record review revealed on 10/14/25, R14 was observed vomiting yellow green emesis was sent to the hospital and returned the same day with antibiotic orders for a Urinary Tract Infection (UTI), RN B replied they were diagnosed while they were at the hospital and sent back with the orders.The facility Infection Report Form completed by Infection Control RN B documented R14 onset date 10/13/25, suspected infection Urinary Tract infection classified as Healthcare Associated (HAI). Keflex (an antibiotic medication) 500 milligram (mg) given every six hours was to start on 10/14/25 and stop on 10/18/25. A second antibiotic, Macrobid 100 mg given…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 45 citations
  • Potential for harm · E2026-02-25 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure an emergency pull cord to was available within the immediate shower area (accessible if lying on the floor) for two shower stalls, affecting all residents that utilize the C/D shower room. Findings include: On 2/24/26 at 1:30 PM, a confidential resident council interview was conducted with eight residents. When asked about whether there were any concerns regarding the facility's physical environment, several residents reported concerns. Responses included: I get my own showers and Nursing staff tell me they have to stay in, but some don't stay in. I'm solo when they step out of the shower room. The pull cord is across the room, what happens if I fall in the shower? There is no pull cord in the shower.On 2/25/2026 at 10:51 AM, the Director of Nursing (DON) was asked to observe the C/D unit shower room. Upon entering the shower room, there were two shower stalls and each of them did not have an emergency pull-cord in the vicinity. The closest emergency pull-cord was on the wall outside of the shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-25 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2561059.Based on interview and record review, the facility failed to honor a full code advance directive for one (R146) of one reviewed, who wanted to receive all possible medical interventions in the event of a cardiac or respiratory arrest. R146 was found unresponsive, was not provided cardiopulmonary resuscitation (CPR) or other life saving measures as elected in their advance directives. Findings include:A review of a Facility Reported Incident (FRI) intake 2561059 reported the facility failed to ensure resident (R146) was free from neglect.Clinical record review revealed R146 was admitted on [DATE] and had diagnoses that included Parkinsons Disease (progressive neurological disorder) with dyskinesia (complication of Parkinson's Disease leading to involuntary movements of face, arms, legs, and torso) and encephalopathy (brain disease, damage, or malfunction). A Brief Interview of Mental Status (BIMS) reviewed from the Minimum Data Set (MDS) dated [DATE] scored 0/15 indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-02-25 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the appropriate Notice of Medicare Non-Coverage (NOMNC) and a Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNFABN) were provided and completed for three (R10, R127 and R164) of three residents reviewed for beneficiary notification, resulting in the residents and/or representatives to be uninformed of the potential private pay charges for continued services at the facility, and the inability to file an appeal. Findings include:On 2/23/26 at 1:20 PM, during an interview with R10's family, they expressed concerns with the facility's documentation for Medicare A coverage.On 2/25/26 at 2:30 PM, the Administrator was requested via email to complete and provide the applicable documentation in accordance with the instructions provided on the SNF (Skilled Nursing Facility) Beneficiary Worksheet for each of the following three residents R10, R127 and R164. These residents were identified on the documentation provided by the facility (Residents for the past six months that had Medicare A benefits and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-25 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2621417. Based on interview and record review, the facility failed to ensure a safe discharge for one resident (R144) of two residents reviewed for discharge planning. Findings include: On 2/23/2026 a complaint submitted to the State Agency was reviewed which alleged the facility delayed in submitting the notification to the Michigan Department of Health and Human services that R144 had discharged from the facility and as a result, they could not access community level Medicaid services. On 2/24/26 the medical record for R144 was reviewed and revealed the following: R144 was initially admitted to the facility on [DATE] and discharged back to the community on 8/1/25. A review of R144's payor source at the time of their discharge was Medicaid-MI On 2/25/26 at approximately 10:55 a.m., during a conversation with the facility's Regional Business Office Manager I (RBOM I), RBOM I was queried regarding the process for switching a resident's Medicaid health insurance over from Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-25 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to submit a notification of transfer to the state ombudsman's office for one resident (R141) of one resident reviewed for hospitalization.Findings include:On 2/24/26 the medical record for R141 was reviewed and revealed the following: R141 was initially admitted to the facility on [DATE], transferred to the hospital on [DATE] and had diagnoses including Congestive heart failure and Chronic obstructive pulmonary disease A review of R141's progress notes pertaining to their hospitalization revealed the following:11/27/2025-12:26 Progress Note-General: Pt (patient) observed to be extremely lethargic and confused, writer assessed pt upon assessment BP (blood pressure) 118/62, 78 HR (heart rate) RR (respiratory rate)14 Blood sugar 183 and 89% o2 on oxygen via nasal cannula. NP (Nurse Practitioner) contacted and gave order to transfer pt to [local hospital] 911 . On 2/24/26 at approximately 8:26 a.m., a request for documentation that notifications of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-25 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASARR) Level II evaluation (community mental health assessment) was completed and implemented within the resident's plan of care for one (R3) of one resident reviewed for PASARR. Findings include:Review of the clinical record revealed R3 was admitted into the facility on 7/16/25 (from another nursing home) with diagnoses that included: adjustment disorder with mixed disturbance of emotions and conduct, borderline personality disorder, bipolar disorder in partial remission most recent episode mixed, other specified depressive episodes, bipolar disorder, current episode mixed, severe, with psychotic features, and mood disorder.According to the Minimum Data Set (MDS) assessment dated [DATE], R3 had intact cognition and exhibited verbal behavioral symptoms directed towards others which occurred one to three days.According to the MDS assessment dated [DATE], R3 was marked as No for Is the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the facility nurses consistently followed the standards of practice for the administration and documentation of a controlled medication observed for the medication administration (R65) and failed to ensure that physicians orders were transcribed and carried out as ordered for one (R162) resident of three residents reviewed for closed records. Findings include:On [DATE] at 8:16 AM, LPN A was observed preparing the morning medications for R65. Included in the morning medications prepared was Ativan 0.5 mg (milligrams). LPN A was observed to have obtained one tablet of Ativan from the controlled medication locked drawer and added to the rest of R65 morning medications. LPN A failed to verify R65's current Ativan count and failed to document the dose they removed on the controlled count sheet. LPN A was observed to have prepared and administered three additional residents' morning medications, without signing out the Ativan dose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews the facility failed to ensure the coordination of a Cardiology appointment and failed to communicate with the legal guardian for one (R9) of one resident reviewed for the coordination of medical appointments. Findings include:On 2/23/26 at 12:54 PM, a telephone interview was conducted with the guardian for R9. The guardian reported they drove to R9's cardiologist appointment on 2/19/26 for a pacemaker follow up. The facility staff did not ensure that R9 attended their appointment. The guardian expressed their frustration that the facility staff did not notify them before they traveled to another city to meet R9 for their appointment.A review of the medical record revealed R9 was admitted to the facility on [DATE], with diagnoses that included a presence of a pacemaker and dependence on renal dialysis.On 2/23/26 at 10:11 AM, R9 was observed in a geri chair. A brief interview was conducted with the resident.A review of the medical record revealed no documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure appropriate catheter care was provided for one resident (R6) of one resident reviewed for indwelling catheters. Findings include:On 2/23/26 at approximately 10:44 a.m., R6 was observed in their room, sitting up in their bed. R6 was observed to have an indwelling catheter with their catheter bag touching the floor and the tubing extended/taut. R6 was queried if they had any pain from the catheter tube pulling and they reported they did. Further observation of R6's catheter tubing revealed no method of securing the tubing to prevent pulling on the genitals. On 2/24/25 at approximately 10:26 a.m., R6 was observed in their room with Nurse E. R6's catheter tubing was observed to contain cloudy urine. R6's drainage bag was observed to be crumpled up in the privacy bag with urine unable to flow freely into the bag. Nurse E was queried to show R6's catheter securement device and they indicated that R6 did not have one, and they would have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-25 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes 2696875 and 2718805.Based on interview, and record review, the facility failed ensure provision of medically-related social services regarding psychosocial well-being post abuse allegations, resident-to-resident incidents, and/or changes in mood/behavioral concerns for two (R35 and R49) of two residents reviewed for behavioral/emotional needs. Findings include:Review of complaints reported to the State Agency (SA) included concerns that R49 had been physically assaulted by R35, and the allegations that the facility's social worker was not assisting with necessary discharge paperwork to transfer to another facility or making time to visit with the resident.On 2/24/26 at 9:07 AM, the facility was requested to provide documentation of the facility's investigation regarding a resident-to-resident incident between R35 and R49. R35:Review of the clinical record revealed R35 was admitted into the facility on 7/18/25 and readmitted on [DATE] with diagnoses that included: vascular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-25 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #2621426Based on observation, interview and record review the facility failed to ensure accurate and timely medication administration was provided to a resident who required seizure medication for one (R43) out of seven residents reviewed for medication administration. Findings include:A complaint was filed with the State Agency (SA) that alleged on 9/15/25, Nurse N falsified they provided R43 with their needed seizure medication (Valproic Acid) resulting in the resident sustaining two seizures during the night. The complainant further alleged that Nurse N often provides medication late or not at all.On 2/23/26 at approximately 11:43 AM, R43 was observed lying in bed. The resident was receiving tube feeding and oxygen. R43 could not answer any question asked.A review of R43's clinical record revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included: other seizures, neuromuscular dysfunction of bladder and contractures of muscle, multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-25 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to ensure residents received a clear understanding of the facility's binding arbitration agreement for three (R60, R103 and R152) out of 72 residents reviewed for Binding Arbitration. Findings include: A review of the facility Policy titled, Binding Arbitration Agreements (7/28/2020) documented, in part: .Policy: This facility asks all residents to enter into an agreement for binding arbitration. We do not require binding arbitration.Binding Arbitration is a binding agreement by the parties to submit to arbitration all or certain disputes which have arisen or may arise between them in respect of a defined legal relationship.the decision is final, can be enforced by a court, and can only be appealed on very narrow grounds.When explaining the arbitration agreement, the facility shall:. Explain to the resident and his or her representative in a form and manner that he or she understands, including in a language the resident and his or her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Incident #2588421.Based on observation, interview, and record review, the facility failed to assess resident's skin on a regular basis and thoroughly assess a new skin tear and bruise for one (R702) of two residents reviewed for skin management. Findings include: A review of a Facility Reported Incident (FRI) submitted to the State Agency on 8/2/25 revealed, On 8/2/2025, (Certified Nursing Assistant - CNA 'D') reported to her nurse that (R702) had a skin tear on her right arm. (CNA 'D') stated that (R702) hit her arm on her wheelchair arm rest, when (R702) was asked how it happened she pointed at (CNA 'D'). (R702) is non-verbal and did not provide further explanation .A head-to-toe assessment was conducted on (R702) with nothing remarkable to report .On 8/28/25 at 9:58 AM, R702 was observed in bed sleeping. R702 had a tracheostomy (a surgical hole in the windpipe to assist with breathing) and was receiving nutrition via a Percutaneous Endoscopic Gastrostomy (PEG) tube (a tube surgically…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00153326, MI00153330, MI00153348. Based on interview and record review, the facility failed to ensure an allegation of physical abuse was reported to the State Agency for one resident (R803) of two residents reviewed for abuse. Findings include: A review of multiple complaints received by the State Agency alleged R803 was assaulted by a staff member. Review of the clinical record revealed R803 was initially admitted into the facility on 1/9/25, readmitted on [DATE], and discharged to the hospital on 6/6/25. As of this review, R803 did not return to the facility. Diagnoses included: fracture of unspecified part of right clavicle (5/28/25), generalized anxiety disorder, dysthymic disorder, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. According to the Minimum Data Set (MDS) assessment dated [DATE], R803 had a Brief Interview for Mental Status (BIMS) score of 00 which indicated severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-30 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00152471. Based on interview and record review the facility failed to consistently assess, monitor, and review the nutritional needs and ensure adequate interventions were consistently implemented and/or modified to prevent further weight loss for one (R305) of three residents reviewed for nutrition, resulting in a severe weight loss of -15.05 lbs (pounds) within four weeks of admission. Findings include: A review of a complaint submitted to the State Agency (SA) documented the following in part, . On 03/19/2025, (R305's name) was discharged from (hospital name) to (facility name) On 04/20/2025 . admitted to (hospital name) . (R305's name) has lost roughly around 20 pounds since he was admitted to (facility name) A review of the hospital documents provided to the facility upon R305's admission documented the following: A Nutrition consult dated 3/17/25 at 3:45 PM, . Weight: 68 kg (kilogram) (149 lb (pounds) 14.6 oz (ounces) . 03/14/25 . Problem: Malnutrition acute disease or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00152154. Based on observation, interview, and record review the facility failed to thoroughly investigate an allegation of sexual abuse for one resident (R304) of three residents reviewed for abuse, resulting in the potential for unidentified instances of abuse. Findings include: A complaint received by the State Agency alleged R304 had been sexually abused. A review of R304's clinical record revealed they admitted to the facility on [DATE], went to the emergency room on 4/12/25, and returned to the the facility on 4/13/25. A review of R304's progress notes revealed a note entered into the record by Nurse 'D' on 4/11/25 at 8:04 AM that read, .Patient woke up this morning at 6:30am <sic> confused and thinks there was a man in her room . A review of a facility provided investigation file for R304 was conducted on 4/30/25 at 9:30 AM. The file included a typed summary that indicated the facility had been made aware by a city police officer that while in the hospital on 4/12/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00151843. Based on interview and record review, the facility failed to assess a resident timely after a fall, document the fall in a timely manner, and investigate to determine the root cause of the fall for one (R303) of two residents reviewed for falls. Findings include: A review of a complaint submitted to the State Agency revealed an allegation that R303 fell in the shower while assisted by a Certified Nursing Assistant (CNA) who transferred the resident by herself. R303's knee was swollen as a result of the fall. According to the complainant, as noted in the intake, the facility staff said R303 slipped down but didn't fall. On 4/30/25 at 10:03 AM, it was explained by staff that R303 was on leave of absence from the facility for the day. Therefore, R303 was not available for observation or interview. A second attempt to observe or interview R303 was made at approximately 1:30 PM. R303 had not yet returned to the facility. A review of R303's clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-30 · tag F0772 — isolated
    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00152471. Based on interview and record reviews, the facility failed to obtain STAT (immediate) labs ordered by the physician for a resident identified with a change of condition for one (R305) of one resident reviewed for lab services. Findings include: A review of the medical record revealed R305 was admitted to the facility on [DATE], with diagnoses that included: encounter for orthopedic aftercare following surgical amputation, severe protein-calorie malnutrition, peripheral vascular disease and acute kidney failure. Further review of the medical record revealed the following: On 4/18/25 at 12:55 PM, a Dietary note documented in part . Per nursing communication to RD (Registered Dietitian) and SLP (Speech Language Pathologist) Therapy patient asked for water yesterday however started coughing may need eval (evaluation) for thicken liquids- SLP plan to f/u (follow up). Patient does not each much, wt (weight) loss . On 4/18/25 at 1:08 PM, a Nursing note documented in part .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-28 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake Number(s): MI00148496 Based on interviews and record reviews the facility failed to maintain on effective infection control prevention and control program for 82 of 82 residents who resided in the facility. Findings include: A review of a complaint submitted to the State Agency revealed it was alleged the facility did not follow proper infection control procedures to prevent the spread of MRSA (Methicillin-resistant Staphylococcus aureus). On 1/28/25 at 12:46 PM, an interview was conducted with R802 via the telephone. R802 reported he was notified by his dermatologist on 11/25/25 that the culture taken from a cyst on his head was positive for MRSA and that he was told it was contagious. R802 reported the facility was notified and they did not take the proper steps to clean R802's room and wear the appropriate protective equipment. R802 reported, one nurse explained to him that MRSA was contagious, but never came back after that. R802 reported staff were not wearing gowns when providing care and he was transported to Physical therapy and other doctor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-28 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #'s MI00149476 and MI00149540. Based on interview and record review the facility failed to keep service reports and ensure regular inspections of the domestic hot water boilers to maintain proper functioning of the hot water supply were completed in a timely manner potentially affecting all 82 residents who reside in the facility. Findings include: On 1/28/25 multiple concerns submitted to the Stage Agency alleged the facility did not have any hot water for consecutive days in a row. On 1/28/25 at approximately 10:24 a.m., during a conversation with Maintenance Director C (MD C), MD C was queried if the facility had recently been without hot water and the reported that the facility had no hot water from 1/11/25 until 1/16/25 due to both hot water boilers failing. MD C was queried how often the boilers were inspected for their CSD-1 inspections (CSD-1 refers to the boiler code that addresses periodic testing and maintenance of boiler Controls and Safety Devices)and they indicated that it was on an annual basis to ensure the boilers are functioning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-28 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00148496. Based on interview and record review, the facility failed to ensure the physician evaluated the total program of care to include a newly developed skin impairment for one (R802) of one residents reviewed for physician visits. Findings include: A review of a complaint submitted to the State Agency revealed allegations that on 10/31/24, R802 consulted with the physician at the facility about oiling bumps that formed on his scalp. R802 was told it was common for diabetics, was given a medication, and that helped a little, but then the bumps continued to spread. R802 contacted his dermatologist and went to an appointment. On 11/25/24, the dermatologist called R802 and informed him that he had MRSA (Methicillin-resistant Staphylococcus aureus) and it was contagious. On 1/28/25 at 12:46 PM, an interview was conducted with R802 via the telephone. R802 reported he consulted with Attending Physician 'D' about a pus filled blister located on his scalp. R802 reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake# MI00149540. Based on observation, interview and record review, the facility failed to ensure activities of daily living (ADL's) including regular bathing and transfers were provided for one resident (R803) of one resident reviewed for activities of daily living (ADL's). Findings include: On 1/28/25, a concern submitted to the State Agency was reviewed and alleged R803 was not being provided scheduled showers. On 1/28/25 at approximately 10:57 a.m., R803 was observed in their room, sitting up on the edge of their bed. R803 was observed with their pants half way down with both of their feet hanging off the bed and R803 leaning on their left side. R803 reported they had been waiting for someone to help get them out of the bed and into their chair for approximately two hours. R803 indicated that the CNA (Certified Nursing Assistant) had been aware of their need but had forgotten about them due to the CNA having to assist another resident with eating earlier that morning and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00148496. Based on interview and record review, the facility failed to identify, monitor, and assess a skin impairment and provide follow up after an outside appointment for one (R802) of one resident reviewed for skin impairments. Findings include: A review of a complaint submitted to the State Agency revealed allegations that on 10/31/24, R802 consulted with the physician at the facility about oiling bumps that formed on his scalp. R802 was told it was common for diabetics, was given a medication, and that helped a little, but then the bumps continued to spread. R802 contacted his dermatologist and went to an appointment. On 11/25/24, the dermatologist called R802 and informed him that he had MRSA (Methicillin-resistant Staphylococcus aureus) and it was contagious. On 1/28/25 at 12:46 PM, an interview was conducted with R802 via the telephone. R802 reported he consulted with Attending Physician 'D' about a pus filled blister located on his scalp. R802 reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-20 · tag F0557 — pattern
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure personal clothing items that were sent to laundry were returned to the residents in a timely matter. This deficient practice has the potential to affect all residents sending clothing items to laundry, including residents who attended a resident council meeting who asked to remain anonymous. Findings include: On 11/19/24 at 1:30 PM a Resident Council meeting was conducted with cognitively intact residents who asked to remain anonymous. The residents were asked questions as to care provided in the facility and any grievances that had been reported to the facility. Several of the residents reported that they were missing clothing items. One resident stated that they had two green shirts and some pants that they never got back from laundry. They further reported that they had reported their concerns and none of the clothing was either returned, nor did they receive money to purchase replacement clothing. A second resident noted that were missing pants and shirts. A third resident reported that they could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure safe and secure medications from one of two medication carts and one of three refrigerators observed for medication storage and labeling. Findings include: On 11/19/24 at 9:10 AM, medication administration observation was conducted with Licensed Practical Nurse (LPN) A. Medications were prepared from the cart identified as Cart C Hall and an observation of the medication storage revealed the following loose unidentifiable medications: Drawer two, one round white pill no identifier, two round white pills stamped 337, one half peach colored pill, one round pink pill stamped R50, one quarter white pill. Drawer three, one round pink pill stamped IG/207 and one-half white round pill. LPN A acknowledged the loose medications were not properly stored and should not be stored loose with no patient identifiers. The Medication Room identified as Traverse was reviewed for medication and storage and identified two stacked refrigerators. The top refrigerator storing insulin was observed with no thermometer and no temperature logs.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain clean storage of linens and resident clothing in the laundry room resulting in contamination and build up of dust and dryer lint. Findings include: On 11/19/24 at 12:15 PM, a tour of the facility's laundry room was conducted with Housekeeping Manager B and Assistant Housekeeping Manager C. An observation of two linen carts storing clean folded linens, comforters, and clothing was observed with large amounts of thick white fuzzy textured debris. The green protective sheet panel of the right cart was lifted on top containing a cardboard box and wheelchair adaptive equipment covered with thick amounts of the white fuzzy debris. The linen cart to the left was observed with folded cardboard boxes used as a top shelf covered with dusty material, and a half-consumed water bottle. Managers B and C acknowledged both carts contained clean laundry and the thick white debris was from the dryer lint and confirmed the conditions were contaminated of dust and dirt and were unhygienic. Clean laundry storage policy was requested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake# MI00142611. Based on interview and record review the facility failed to protect the resident's right to be free from verbal abuse by facility staff for one resident (R901) of two residents reviewed for abuse. Findings include: On 5/13/24 a FRI (facility reported incident) was reviewed which alleged Certified Nursing Assistant C (CNA C) verbally abused R901. On 5/13/24 the medical record for R901 was reviewed and revealed the following: R901 was Initially admitted to the facility on [DATE] and had diagnoses of Chronic Obstructive Pulmonary Disease and Adjustment Disorder. A review of R901's MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 1/3/24 revealed R901 was independent with most of their activities of daily living. R901's BIMS score (brief interview for mental status) was 14 indicating intact cognition. On 5/13/24 a review of the facility investigation pertaining to the allegation was reviewed and revealed the following: On 1/27/2024, [R901] alleged that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2023-10-19 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s: MI00135137, MI00136540, MI00137861 and MI00137525. Based on observation, interview and record review, the facility failed to ensure nine residents (R12, R16, R17, R20, R40, R43, R67, R72, and R91) of ten residents reviewed dignity, and multiple residents that attended the confidential resident council interview were treated in a dignified manner, resulting in the expressions of frustration, loss of autonomy, and the potential for decreased feelings of self-worth. Findings include: Review of complaints reported to the State Agency included allegations that staff were not treating the residents in a dignified manner. On 10/17/23 at 10:24 AM, during an interview at bedside with R17, Housekeeper 'H' was observed to enter the room, then go in and out of the bathroom, back to their housekeeping cart in the hallway and then re-enter the room. Housekeeper 'H' was not observed at any point to knock, announce who they were, or wait for R17 to give them the okay to enter the room. R17…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake Number: MI00137861 Based on observation, interview and record review the facility failed to ensure the cleanliness of the shared shower room located on the C/D unit for one (R40), anonymous residents attending Resident Council and potentially effect additional residents who used the shared shower located on the unit. Findings include: On 10/17/23 at approximately 11:20 AM, R40 was observed in their room. The resident was alert and able to answer all questions asked. The resident noted several concerns and reported that the shared shower room is always dirty and has what appears like black mold on the walls and floor of the shared shower room utilized by residents on the C/D unit. The resident reported that they made several complaints about the dirty shower. Following the interview with R40, an observation of the shower shared by residents on the C/D hall was conducted. The shower room had dirty black mold like tiles on both the floor and wall. The shower area appeared that it had not been cleaned for several days. On 10/17/23 at approximately 11:30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-19 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake(s): MI00134510 & MI00135137. This citation contains two Deficient Practice Statements (DPS). DPS #1 Based on observations, interviews, and record reviews the facility failed to ensure medications were transcribed and ordered as directed by the physician (R93), failed to administer medications per the physician's order (R's 93 & 46) and ensure a gastroesophageal reflux disease (GERD) medication was administered prior to dinner as requested (R4) for three of three residents reviewed for accurate and timely administration of medications. Findings include: R93 Review of a complaint submitted to the State Agency (SA) documented concerns of the resident to not have their medications received by the facility, which included the concern of their pain medications. Review of the medical record revealed R93 was admitted to the facility on [DATE] and was found unresponsive without a pulse one day later on 3/13/23 and transferred to the hospital. R93 was admitted with diagnoses that included:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-19 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure consistent communication and coordination of care with the dialysis center for one (R85) of two residents reviewed for dialysis. Findings include: On 10/17/23 at 10:28 AM, R85 was observed seated in a wheelchair. R85's left upper arm was observed with a bulge with an area that was bleeding slightly. A bloody tissue was observed on the ground. R85 reported that the blood was from his dialysis access site. R85 reported he received dialysis offsite on Mondays, Wednesdays, and Fridays. On 10/18/23 at 8:24 AM, R85 was not in his room and was at dialysis. Review of R85's clinical record revealed R85 was admitted into the facility on 9/30/23 with diagnoses that included: end stage renal disease and type 2 diabetes mellitus. Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed R85 had moderately impaired cognition. Review of R85's care plans and physician's orders revealed R85 went to dialysis on Monday, Wednesday, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-19 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00135137 Based on observation, interview, and record review the facility failed to ensure resident's food preferences were honored for two residents (R#'s 62 and 489) as well as multiple attendees at the group meeting, resulting in verbalized complaints about the facility's food. Findings include: On 10/17/23 12:25 PM R62's breakfast tray was observed untouched, still in their room. They said they did not like wheat bread and they were served wheat bread for breakfast. A review of R62's breakfast ticket indicated they had a listed dislike of wheat bread. It was observed on the breakfast tray R62 had been served wheat toast. On 10/18/23 at 9:33 AM, R62 was asleep, but their breakfast tray was observed in their room. Their meal ticket indicated they were supposed to receive egg and cheese breakfast casserole, a muffin, two bowls of cereal, and a banana. R62's meal tray revealed they had been served two hard boiled eggs, toast that appeared nearly untoasted, and two bowls of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two (R17 and R71) of two residents reviewed for medications were assessed for the safe self-administration of medication, resulting in the potential for mismanagement of the prescribed medication. Findings include: According to the facility's policy titled, Self-Administration of Medications dated 7/11/2018: .If the resident is a candidate for self-administration of medications, this will be indicated in the chart .Nursing will be responsible for recording self-administered doses in the resident's medication administration record (MAR) .Appropriate notation of these determinations will be placed in the resident's care plan. R17 On 10/17/23 at 9:57 AM, R17 was observed laying in bed, asleep with a nebulizer treatment actively in use. On 10/17/23 at 10:02 AM, R17's Nurse (Nurse 'W') was observed at a medication cart a few rooms away from R17's room. When asked about R17's nebulizer that was observed actively in use and why they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to accommodate a preference for the Physical Therapy scheduled sessions for one resident (R489) of one resident reviewed for choices. Findings include: On 10/17/23 at 09:20 AM, R489 was observed in bed lying on their right side with head underneath the covers. A nurse entered the room to let R489 know that their medications would be prepared and brought to the room. R489 slowly turned over on their back. On 10/17/23 at 09:47, R489 was interviewed and it revealed that on dialysis days, R489 is too weak to receive Physical Therapy (PT). R489 stated that I have told them before that I am too tired and weak to receive PT but they do not listen and make me do it anyway. R489 stated that all I want to do is lay down when I return to the facility, and I do not mind doing PT on the days that I am not dialyzed but they still do it when I get back, I guess it's the process. On 10/18/23 at 07:40 AM Rehab Director was interviewed and asked how often do…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number: MI00135231. Based on observation, interview and record review the facility failed to ensure a comprehensive plan of care was updated and revised to reflect resident centered and individualized areas of care for two residents (R11 and R392) of two residents reviewed for comprehensive care plans. Findings include: R392 On 10/17/23 at approximately 2:08 p.m., R392 was observed in their room, laying in their bed. R392 was observed to have oxygen infusing via nasal cannula at four liters per minute (LPM). On 10/17/23 at approximately 4:13 p.m., R392 was observed in their room, laying in bed. R392 was observed to still have oxygen infusing via nasal cannula at four LPM. On 10/18/23 at approximately 8:19 a.m., R392 was observed in their room, laying in their bed. R392 was again observed to have oxygen infusing via nasal cannula at 4 LPM. On 10/18/23 at approximately 1:17 p.m., R392 was observed in their room, laying on their bed. R392 was still observed to have oxygen infusing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medication was administered appropriately for one resident (R388) of one resident reviewed for Nursing standards of practice. Findings include: On 10/17/23 at approximately 10:02 a.m., R388 was observed in their room, up in their wheelchair. No Nursing staff was observed in the room. R388 was observed to have blue pill contained in a small plastic medication cup on top of their computer. R388 was queried how they were administered the pill and if the Nurse gave it to them and R388 reported that the Nurse gave it to them in the cup but they were still sleeping so they left it there. R388 was queried if they knew what the blue pill was and they reported it was their zoloft (anti-depressant). On 10/17/23 the medical record was reviewed. R388 was initially admitted to the facility on [DATE] and had diagnoses including Depression and Anxiety disorder. A Physician's order dated 9/29/23 revealed the following: Sertraline HCl (Zoloft) Oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00135715. Based on observation, interview, and record review, the facility failed to ensure restorative services to prevent functional decline for one resident (R24) of five residents reviewed for restorative services resulting in activity of daily living functional declines. Findings include: On 10/17/23 at 10:13 AM R24 was observed in their bed with a wrist-hand orthotic on their right hand. It was also observed R24 had soft heel boots on their feet. At that time, they were asked if staff were consistently applying their splints or performing any range of motion (ROM) exercises and they said they were not. On 10/18/23 at approximately 9:40 AM, R24 was observed in bed. They were asked if they had their specialized PRAFO boots on and said they did not and staff never put them on. R24 said they thought they were in their closet. With R24's permission, an observation of their closet revealed a PRAFO boot on top of R24's belongings, the second boot was not observed. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00135231. Based on interview and record review, the facility failed to ensure a clinical indication for the use of an indwelling urinary catheter and an assessment and trial discontinuation for a urinary catheter in the absence of a clinical indication for one resident (R94) of one resident reviewed for urinary catheters. Findings include: On 10/19/23 at 8:32 AM, a review of R94's clinical record revealed they admitted to the facility on [DATE] and discharged to the emergency room on 2/2/23. R94's diagnoses included: stroke, hemiplegia, hemiplegia, protein calorie malnutrition, presence of a feeding tube, and inflammatory reaction due to indwelling urethral catheter. It was noted R94's diagnoses did not include a diagnosis or clinical indication (urinary retention, neurogenic bladder, wounds, etc.) for the use of an indwelling urinary catheter. R94's admission Minimum Data Set assessment dated [DATE] revealed R94 had severe cognitive impairment, required extensive to total…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00136540. Based on observation, interview and record review, the facility failed to order routine colostomy care for one (R11) of one resident reviewed for colostomy care, resulting in the potential for inadequate assessment and treatment of unrecognized skin and/or stoma problems. Findings include: On 10/17/23 at 11:48 AM, R11's door was closed and there was a strong fecal odor in the hallway near their door. Upon entry into the room, the resident was observed laying in bed, slightly on their right side, facing the window. The resident was asked about general care and reported they had a colostomy and that was the reason for the strong odor. Review of the clinical record revealed R11 was admitted on [DATE], and readmitted on [DATE] with diagnoses that included: unspecified intestinal obstruction and colostomy status. According to the Minimum Data Set (MDS) assessment dated [DATE], R11 had severe cognitive impairment, and had an ostomy. Review of the physician orders revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00135715. Based on observation, interview and record review the facility failed to ensure one resident (R392) had Physician orders for oxygen therapy of three residents reviewed for respiratory care. Findings include: On 10/17/23 at approximately 2:08 p.m., R392 was observed in their room, up in their bed. R392 was observed on oxygen therapy via nasal cannula and was being administered oxygen at four liters per minute (LPM). On 10/17/23 at approximately 4:13 p.m., R392 was observed in their room, laying in their bed. R392 was observed to still have oxygen infusing via nasal cannula at four LPM. On 10/18/23 at approximately 8:19 a.m., R392 was observed in their room, laying in their bed. R392 was observed to have have oxygen infusing via nasal cannula at four LPM. On 10/18/23 at approximately 1:17 p.m., R392 was observed in their room, laying on their bed. R392 was still observed to have oxygen infusing via nasal cannula at four LPM. On 10/17/23 the medical record for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00138044 and MI00136540. Based on interview and record review the facility failed to ensure as needed pain medication was administered for one resident (R95) of three residents reviewed for pain. Findings include: On 10/19/23 at 1:33 PM, a review of R95's clinical record was conducted and a progress note dated 6/6/22 at 5:19 PM read, .resident arrived back to facility via stretcher .Resident moaning in pain when touched or moved. Reside has bruising and swelling to left side of face, large hematoma to lle (left lower extremity) multiple bruises over body . A review of R95's electronic Medication Administration Record (eMAR) was conducted and revealed R95 had a documented pain score of 4/10 for the evening shift. Further review of the eMAR was conducted and revealed the first documented administration of pain medication was a scheduled dose for 12:00 PM on 6/7/23. It was further noted R95 had an order for dilaudid (narcotic pain medication) 2 milligrams to be given every 3 hours, as needed. At 12:00 PM no pain med medication was administered around…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely coordination of behavioral health services for one (R11) of one resident reviewed for mood and behavior. Findings include: Review of the clinical record revealed R11 was admitted on [DATE], readmitted on [DATE] with diagnoses that included: unspecified psychosis not due to a substance or known physiological condition, vascular dementia unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, bipolar disorder, manic episode in full remission, and major depressive disorder recurrent. According to the Minimum Data Set (MDS) assessment dated [DATE], R11 had severe cognitive impairment, had no mood concerns, had no hallucinations, delusions, or behavior concerns, received antipsychotic medication on a routine basis for seven days during this assessment period of seven days, and had no GDR attempted, and had no physician documented GDR as clinically contraindicated. Review of the physician orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident (R11) who was prescribed antipsychotic medication had adequate indication for continued use, had adequate monitoring and identification of resident-specific targeted behaviors, and had timely gradual dose reductions (GDR) attempted in absence of supporting documentation. Findings include: Review of the clinical record revealed R11 was admitted on [DATE], readmitted on [DATE] with diagnoses that included: unspecified psychosis not due to a substance or known physiological condition, vascular dementia unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, bipolar disorder, manic episode in full remission, and major depressive disorder recurrent. According to the Minimum Data Set (MDS) assessment dated [DATE], R11 had severe cognitive impairment, had no mood concerns, had no hallucinations, delusions, or behavior concerns, received antipsychotic medication on a routine basis for seven…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an insulin pen was labeled with the resident's name and prescribing information and ensure it was removed from the medication cart when expired in one of two medication carts reviewed. Findings include: On [DATE] at 01:13 PM an observation of the medication cart on the Mackinaw Unit revealed that there was a aspar flex insulin pen with an open date [DATE]. On [DATE] the Director of Nursing(DON) was interviewed on the labeling of medication and storage, the DON revealed that all medications should be labeled and discarded appropriately accorded to expiration date. No additional information was provided by the exit of the survey.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to implement an effective antibiotic stewardship program that included consistent implementation of protocols for appropriate antibiotic use for three (R's 438, 33 and 42), this deficient practice had the ability to affect multiple residents who were prescribed antibiotics during their inpatient care at the facility. Findings include: According to the Center for Disease Control's (CDC) The Core Elements of Antibiotic Stewardship for Nursing Homes, dated 2015: .Improving the use of antibiotics in healthcare to protect patients and reduce the threat of antibiotic resistance is a national priority. Antibiotic stewardship refers to a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use .Antibiotics are among the most frequently prescribed medications in nursing homes, with up to 70% of residents in a nursing home receiving one or more courses of systemic antibiotics when followed over a year .studies have shown that 40-75% of antibiotics…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$62,790 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $62,790 — penalty dated 2023-10-19
  • Medicare payment denial — starting 2023-11-16 for 16 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.1-1.1 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 2 of 53.7-1.7 vs chain
Quality measures 5 of 54.0+1.0 vs chain
The other 52 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Medilodge of FarmingtonFarmington, MI 1 of 5Medilodge of Grand BlancGrand Blanc, MI 1 of 5Medilodge of Grand RapidsGrand Rapids, MI 1 of 5Medilodge of HowellHowell, MI 1 of 5Medilodge of MarshallMarshall, MI 1 of 5Medilodge of Montrose IncMontrose, MI 1 of 5Medilodge of MunisingMunising, MI 1 of 5Medilodge of Sault Ste. MarieSault Ste. Marie, MI 1 of 5Medilodge of SouthfieldSouthfield, MI 1 of 5Medilodge of WestwoodKalamazoo, MI 2 of 5Medilodge at the ShoreGrand Haven, MI 2 of 5Medilodge of Capital AreaLansing, MI 2 of 5Medilodge of CheboyganCheboygan, MI 2 of 5Medilodge of East LansingEast Lansing, MI 2 of 5Medilodge of FrankenmuthFrankenmuth, MI 2 of 5Medilodge of GTCTraverse City, MI 2 of 5Medilodge of KalamazooKalamazoo, MI 2 of 5Medilodge of LudingtonLudington, MI 2 of 5Medilodge of St. ClairEast China, MI 2 of 5Medilodge of Sterling HeightsSterling Heights, MI 3 of 5Medilodge of Campus AreaEast Lansing, MI 3 of 5Medilodge of HillmanHillman, MI 3 of 5Medilodge of LivingstonHowell, MI 3 of 5Medilodge of LivoniaLivonia, MI 3 of 5Medilodge of Mt. PleasantMt. Pleasant, MI 3 of 5Medilodge of PortagePortage, MI 3 of 5Medilodge of ShorelineSterling Heights, MI 3 of 5Medilodge of Tawas CityTawas City, MI 3 of 5Medilodge of TaylorTaylor, MI 3 of 5Medilodge of ZeelandZeeland, MI 3 of 5The Lodge at TaylorTaylor, MI 4 of 5Medilodge of GaylordGaylord, MI 4 of 5Medilodge of HollandHolland, MI 4 of 5Medilodge of LansingLansing, MI 4 of 5Medilodge of LeelanauSuttons Bay, MI 4 of 5Medilodge of MilfordMilford, MI 4 of 5Medilodge of OkemosOkemos, MI 4 of 5Medilodge of RichmondRichmond, MI 4 of 5Medilodge of Traverse CityTraverse City, MI 5 of 5Medilodge of AlpenaAlpena, MI

Showing 40 of 52; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FOURINONE OPERATOR LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2025
B&Y HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 07/01/2025
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 07/01/2025
CODY HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 07/01/2025
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 07/01/2025
FLASHNER, CRAIGIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 07/01/2025
PERLSTEIN, YITZCHOKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 07/01/2025
BABAS 2013 LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 07/01/2025
ROBERT L NORCROSS II FAMILY LIMITED PARTNERSHIPOrganizationINDIRECT OWNERSHIP INTERESTsince 07/01/2025
ROBERT L NORCROSS II IRREVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 07/01/2025
NORCROSS, ROBERTIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODYsince 07/01/2025
KIRK, KRISTINEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2025
MEHLER, ELIEZERIndividualMANAGING CONTROL - GOVERNING BODYsince 07/01/2025
ROGERS, STACEYIndividualMANAGING CONTROL - GOVERNING BODYsince 07/01/2025
HYPER CARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
BURNBAUM, EDWARDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 09/04/2025
FOURINONE ACQUISITION GROUP LLCOrganizationADP OF THE SNFsince 07/01/2025
WEST BLOOMFIELD ACQUISTION GROUP LLCOrganizationADP OF THE SNFsince 07/01/2025
MISHULIN, SVETLANAIndividualADP OF THE SNFsince 07/01/2025
STIPANOVICH, JONIndividualADP OF THE SNFsince 07/01/2025

CMS files one row per role, so the 35 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted.

12 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.7M
Net patient revenuemost recent cost report
-31.0%
Operating marginrevenue minus expenses
$1.2M
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 52%Medicare 16%Other / private 32%

This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$524per resident / day
operating cost
$15,924per month
≈ monthly operating cost
$400per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235487. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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