No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Medilodge at the Shore

900 South Beacon Boulevard, Grand Haven, MI 49417 · For profit - Corporation · 126 certified beds · (616) 846-1850 Medicare & Medicaid certified

Call the home — (616) 846-1850 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Dec 20251 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1600 S Beacon Blvd Ste 240 · (616) 344-1033 · Call to confirm hours
Pharmacy
1445 Sheldon Rd Ste 104 · (616) 842-5193 · Call to confirm hours
Grocery
1116 Robbins Rd · (616) 846-4010 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
18 N 5th St · (616) 607-7077

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.6%10.8%15.4%better
Long-stay residents who lose too much weight3.0%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection2.1%1.5%2.0%typical
Long-stay residents with depressive symptoms3.2%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.5%3.0%3.3%better
Long-stay residents whose ability to walk worsened7.7%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication25.7%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine99.0%95.0%95.3%typical
Long-stay residents with pressure ulcers4.4%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control20.0%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table11.2%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine71.0%79.5%79.4%worse
Short-stay residents rehospitalized after admission24.1%24.0%22.6%typical
Short-stay residents with an outpatient ER visit29.0%11.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.871.841.67worse
Long-stay outpatient ER visits per 1,000 resident days1.761.641.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.6%U.S. median 51.5%
Got home and stayed home
9.5%U.S. median 10.7%
Went back to hospital
35.1%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 35.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 37 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 35% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.6%CMS range 35.9–59.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.5%CMS range 6.3–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge35.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge37.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 4.4–11.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.711.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.95
RN hours/ resident / day
0.35
LPN hours/ resident / day
2.32
Aide hours/ resident / day
3.62
Total nurse hours/ resident / day
0.48
RN hoursweekends
40.0%
Total nursing turnover
27.8%
RN turnover

How full it usually is: this home is certified for 126 beds and averages 112.9 residents a day — about 90% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.62 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.95 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.32 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.01 hrs/resident/day on weekends vs 3.86 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 1.14 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-08-15)
11
at the previous standard inspection (2024-09-18)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · G2024-09-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision, conduct timely root cause analysis of fall incidents, implement appropriate interventions to prevent future falls and re-evaluate the effectiveness of interventions for 3 residents (R48, R102, and R456) out of 3 residents reviewed for falls, resulting in R48 falling and sustained a wrist fracture and R102 fell and sustained a laceration requiring emergency room treatment. Findings included: R48 Review of R48's face sheet dated 9/18/24 revealed she was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses that included: Bipolar Disorder, epilepsy (seizure disorder), muscle weakness and diseases of intestine. R48 was listed as her own responsible party. Review of R48's care plan date initiated 2/20/24 and revision on 9/17/24 revealed, Resident has behavior (s) related to (SPECIFY: diagnosis/reason) as evidenced by makes accusatory statement, medication seeking, physically aggressive toward…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: 2674458Based on interview and record review, the facility failed to 1.) implement the facility policy for pressure injuries/wound management and 2.) ensure treatments were completed as ordered, for 5 of 15 residents (Resident #6, #9, #11, #12, and #13) reviewed for alterations in skin integrity.Findings:Resident #6 (R6)Review of an admission Record revealed R6 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: dementia, Alzheimer's Disease, dysphagia (difficulty swallowing), peripheral vascular disease, and urinary incontinence.Review of a Minimum Data Set (MDS) assessment for R6, with a reference date of 9/19/25 revealed R6's cognitive skills for decision making was severely impaired. Further review of R6's MDS revealed there were no pressure injuries present at that time, however, R6 was at risk for the development of pressure injuries. Review of R6's Functional Abilities assessment dated [DATE] revealed that R6 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to intake 2647067. Based on interview and record review, the facility failed to report timely of an allegation of abuse to the state survey agency for 2 of 5 residents (R3 and R4) reviewed for abuse. Findings include:R3 A review of R3's admission Record, dated 12/10/25, revealed R3 was an [AGE] year-old resident admitted to the facility on [DATE]. In addition, R3's admission Record revealed they had multiple diagnoses that included anxiety, chronic pain, and insomnia. A review of R3's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 9/25/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 15 which revealed R3 was cognitively intact. A review of R3's Pertinent Charting-Behavior note, dated 10/2/25 at 3:36 PM, revealed, Resident had a physical altercation with another resident during second shift on 10/1/25. R4 A review of R4's admission Record, dated 12/10/25, revealed R4 was a [AGE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: 2674458Based on observation, interview, and record review, the facility failed to ensure resident care plans were reviewed, revised, and implemented for 1 of 15 residents (Resident #6) reviewed for comprehensive person-centered care plans.Findings:Resident #6 (R6)Review of an admission Record revealed R6 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: dementia, Alzheimer's Disease, dysphagia (difficulty swallowing), peripheral vascular disease, and urinary incontinence. R6 had an activated DPOA (Durable Power of Attorney).Review of R6's Admin Order dated 9/17/25 revealed, .(R6) needs to be in a geri chair with direct supervision.and she should NOT be up in a broda chair as it is not supportive enough.Review of R6's care planned intervention dated 12/24/24 revealed, Resident uses a manual wheelchair for locomotion.Review of R6's Physician Order dated 11/20/25 revealed, Tramadol 5 MG/ML (Tramadol HCl) Take 10 ml by mouth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-15 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement their infection control programs policies and procedures. Resident #6 (R6) Review of an admission Record reflected R6 admitted to the facility on [DATE] with diagnosis that included hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, legal blindness, dysphagia following cerebral infarction and gastrostomy status (a feeding tube). Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] reflected R6 was severely cognitively impaired and is dependent on staff for care. Review of a Care Plan initiated 4/5/2024 reflected R6 required Enhanced Barrier Precautions related to feeding tube. The goal of the care plan was that R6 would have a reduced risk of acquiring an infection. During an observation on 08/13/2025 at 9:40 AM, Certified Nurse Aide (CNA) X and CNA Y were observed providing a bed bath for R6. Neither CNA X or CNA Y wore a gown, despite signage on R6's room and closet door…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the influenza immunizations and pneumococcal immunization per consent and the recommendation by the Centers for Disease Control and Prevention (CDC) for 4 residents (Resident #124, #11, #96, and #1) out of 5 residents reviewed for immunizations, resulting in residents not receiving the pneumococcal and/or influenza immunization.Findings:Resident #124 (R124)Review of an admission Record revealed R124 was a [AGE] year-old male, admitted to the facility on [DATE]. R124 was his own responsible party. Review of R124's Electronic Medical Record revealed no documentation of R124's last influenza immunization or pneumococcal immunization. There was no consent or other supporting documentation of the last time it was administered, offered, or declined.During an interview on 08/14/2025 at 1:07 PM, Infection Control Preventionist (ICP) A reported that R124 was a new admission within the last 2 weeks and confirmed that she had not met with him to obtain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards for medication administration for 3 residents (R124, R81 and R86) out of 8 residents reviewed for nursing professional standards of practice.Findings:Resident #124 (R124)Review of an admission Record revealed R124 was a [AGE] year-old male, admitted to the facility on [DATE].Review of R124's Order Summary dated 8/1/25-8/6/24 revealed, HYDROcodone-Acetaminophen (Norco) Oral Tablet 7.5-325 MG.Give 1 tablet by mouth every 4 hours as needed for breakthrough pain.Review of R124's Control Substance Record revealed that on 8/6/24 a dose of Norco was administered at 6:00 AM and a dose of Norco was administered at 9:00 AM. (Administered 3 hours apart).Review of R124's August Medication Administration Record revealed that the Norco was documented as administered for the 6:00 AM or the 9:00 AM doses.Review of R124's Electronic Medical Record revealed no documentation for a rationale for administering the Norco outside of the ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow policies and procedures and physician orders for pressure ulcer care for 1 (R108) of 4 residents reviewed for pressure ulcers.Findings include:Review of a policy titled Pressure Injury Prevention and Management dated 3/20/24 revealed: . 4. Interventions for Prevention and to Promote Healing: a. the interdisciplinary team shall develop a relevant care plan that includes measurable goals for prevention and management of pressure injuries with appropriate interventions. b. Interventions will be based on specific factors identified in the risk assessment, skin assessment, and any pressure assessment . Basic or routine care interventions could include, but are not limited: i. Redistribute pressure (such as repositioning, protecting and/or offloading heels, ect.); . iii. Provide appropriate, pressure-redistributing, support surfaces; . f. Interventions will be documented in the care plan and communicated to all relevant staff. 5.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician orders and the care plan for 1 (R25) of one resident reviewed for range of motion. Findings include:Review of a Face Sheet revealed R25 had pertinent diagnoses of hemiplegia and hemiparesis (one sided weakness), vascular dementia, and pseudobulbar affect (uncontrolled episodes of crying). Review of the Minimum Data Set (MDS) dated [DATE] revealed R25 is moderately cognitively impaired and has an impairment on the upper and lower extremities on one side. Review of the Order Summary for R25 revealed on 2/3/25 an order for a splint to the left upper extremity is to be placed upon rising as the resident allows, removed for lunch, reapplied after lunch and removed at bedtime. During an observation on 8/12/25 at 10:17 AM, R25 was observed in bed with her left hand contracted. When asked if she had splints, R25 said they never did it and didn't know where they were. During an observation on 8/12/25 at approximately 1:00 PM after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have policies and procedures for tube feed positioning, follow standards of practice for positioning, and follow physician orders for 1 (R108) of 2 residents reviewed for tube feedings.Findings include:Review of a policy titled Feeding Tubes last revised 10/15/24 revealed: . 8. The plan of care will reflect the use of a feeding tube and potential complications. 9. The facility will utilize the Registered Dietician in estimating and calculating a resident's daily nutritional and hydration needs. This policy does not address the positioning of a resident while receiving tube feeding.Review of the Nutrients Journal, ([NAME], J. (2022). Enteral nutrition overview. Nutrients, 14(11th ed.), 11. https://doi.org/10.3390/nu14112180) revealed The head of the bed should be elevated 30-45 degrees, if possible, for any patient in the supine position who is at risk for aspiration [44-49].Review of a Face Sheet revealed R108 has pertinent diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that the physician, or non-physician practitioner conducted a face-to-face visit at least once every 60 days after the initial 90 days post-admission visits for 1 of 23 sampled residents (R7). Findings include:A review of R7's admission Record, dated 8/14/25, revealed they were a [AGE] year-old resident admitted to the facility on [DATE]. In addition, R7 had multiple diagnoses that included dementia, diabetes, bipolar disorder, depression, and hepatic encephalopathy (a loss of brain function when a damaged liver does not remove toxins from the blood). A review of R7's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 7/11/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 0 which revealed R7 was severely cognitively impaired. A review of R7's electronic medical record (EMR), dated 10/3/24 to 8/14/25, failed to reveal that a physician (or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2025-08-15 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the pharmacist sent a report for a medication recommendation/comment and/or a physician reviewed the pharmacy recommendation for 1 of 5 residents (R7) reviewed for monthly pharmacy medication regimen reviews. Findings include:A review of R7's admission Record, dated 8/14/25, revealed they were a [AGE] year-old resident admitted to the facility on [DATE]. In addition, R7 had multiple diagnoses that included dementia, bipolar disorder, and depression. A review of R7's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 7/11/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 0 which revealed R7 was severely cognitively impaired. A review of R7's Pharmacy Medication Review Progress Note, dated 3/31/25, revealed that the line for Comment/Recommendation noted-see report was checked. This indicated that the pharmacist had made a recommendation to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to appropriately label medications in 1 of 2 medication carts inspected (Southwest Medication Cart).Findings include:During an inspection of the Southwest Medication Cart with Registered Nurse (RN) B on 08/12/2025 at 4:20 PM, the following observations and interview were made: - A box of Desmopressin Nasal Spray 10 mcg/ 0.1 ml (10 micrograms per 0.1 milliliters) was observed with Resident #7's name on it. However, the nasal spray container inside the box was not labeled with R7's name or any other identifying information that would indicate the spray was his if it became separated from the box. - A box of fluticasone and salmeterol was observed with Resident #32's name on it. However, the diskus inside the box was not labeled with R32's name or any other identifying information that would indicate the spray was hers if it became separated from the box. - RN B stated that the pharmacy usually labels the individual vials, inhalers, and diskus' in the boxes with the resident's name and other identifying information in case the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the medical records for 1 of 23 sample residents (R7) was complete and accurate. Findings include:A review of R7's admission Record, dated 8/14/25, revealed they were a [AGE] year-old resident admitted to the facility on [DATE]. In addition, R7 had multiple diagnoses that included dementia, bipolar disorder, and depression. A review of R7's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 7/11/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 0 which revealed R7 was severely cognitively impaired. A review of R7's Pharmacy Medication Review Progress Note, dated 3/31/25, revealed that the line for Comment/Recommendation noted-see report was checked. This indicated that the pharmacist had made a recommendation to the physician or had noted an irregularity in R7's medication regimen. A review of R7's electronic medical record (EMR), dated 3/1/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake # MI00151188 Based on interview and record review, the facility failed to follow professional standards for medication administration for one of three residents (Resident #4) reviewed for medication errors. Findings: Resident #4 (R4) Review of an admission Record revealed R4 was a [AGE] year old male, admitted to the facility on [DATE], with pertinent diagnoses of recent brain bleed requiring an extensive hospital stay and resulting in left sided weakness and paralysis, chronic kidney disease-stage 4, morbid obesity, Insulin dependent diabetes mellitus, and need for a feed tube for nutrition. Review of an Electronic Medication Administration Record (Emar) for R4, dated January 2025 revealed an order for Clonidine transdermal patch 0.1 mg (milligrams)/24 hours to be given weekly. Documentation reflects that R4 had a patch placed on 01/20/25 and on 01/29/25. There was documentation present in the electronic health record (EHR) that indicated the Clonidine patch was not available…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00151188 Based on observation, interview, and record review, the facility failed to follow the standards of practice for two of two residents reviewed (Resident #7 and Resident #8) for tube feeding. Findings: Resident #7 (R7) Review of an admission Record revealed R7 was a [AGE] year old male, admitted to the facility on [DATE], with pertinent diagnoses of paraplegia, difficulty speaking, and protein-calorie malnutrition. During an observation on 03/19/25 at 3:10 PM, an irrigation container and syringe for R7's tube feed flushes sat on the bedside table. The plunger was inside the syringe and the syringe sat in the graduated container that contained a clear liquid. The date on the graduated container read 3/18/25. During an observation on 03/20/25 at 7:30 AM, R7's tube feed pump ran at 65 ml (milliliters) per hour. The bottle of Jevity 1.5 cal tube feed did not have the time the tube feed was initiated on 03/19/25. Review of an Electronic Medication Administration Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number MI00149340. Based on observation, interview, and record review, the facility failed to ensure that (1) Resident's needs were met timely and that (2) Call lights were within reach for two residents ( Resident #6, Resident #9) of four residents reviewed for accommodation of needs. Findings include: Resident #6 (R6): Review of an admission Record reflected R6 was a [AGE] year-old female, last admitted to the facility on [DATE], with pertinent diagnoses of Alzheimer's and rheumatoid arthritis. Review of a BIMS (Brief Interview for Mental Status) revealed R6 had severely impaired cognition. During an observation on 01/08/25 at 7:40 AM, the call light touch pad for R6 sat on the bedside table covered by a hat, out of sight and out of reach of the resident. During an observation on 01/08/25 at 9:35 AM, the call light touch pad for R6 remained on the bedside table, out of sight and out of reach of the resident, and covered by a hat. R6 sat up in bed eating breakfast. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake Number MI00149340. Based on observation, interview, and record review the facility failed to provide quality care to two residents (Resident#1 and Resident #6) out of 5 residents reviewed. Findings include: Resident #1 (R1): Review of an admission Record revealed R1 was a [AGE] year-old female, originally admitted to the facility on [DATE], following a 30 day inpatient hospital stay for a cerebral aneurysm with a stent placement, right sided stroke, and required intubation due to hypoxia. R1 admitted to the facility with pertinent diagnoses of left sided weakness and paralysis after a stroke in May 2024 with subsequent difficulty speaking, swallowing and impaired vision, high blood pressure, restlessness, claustrophobia, overactive bladder, broken lumbar fusion hardware (rod) in her back, use of a tube feed for nutrition (placed during recent hospitalization on 12/11/24), and muscle weakness. Review of Hospital Wound Care orders for the new tube feed site: wash with dermal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation is related to Intake Number MI00147654 Based on observation, interview, and record review the facility failed to secure 1 of 4 unattended medication carts. Findings include: During an observation on 01/08/25 at 7:20 AM, the unattended medication cart for rooms 1-15 displayed resident information on the computer screen. Upon further observation, the unattended medication cart was unlocked. Found in the second drawer down on the left side of the medication cart were 14 different loose unidentified pills. Found in the second drawer down on the right side of the medication cart was an unsecured metal box that contained controlled substances. During an interview on 01/08/25 at 7:25 AM, License Practical Nurse (LPN) A approached the unlocked medication cart and stated you busted me, I'm sorry. During an interview on 01/08/25 at 7:35 AM, LPN B indicated that medications carts and narcotic boxes were to be locked at all times when the nurse was not at the medication cart. Review of the facility policy Medication Storage last reviewed on 01/30/24 revealed: It is the policy of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-18 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess/implement advanced directives (upon admission) for 2 Residents (R102 and R110) of 4 Residents reviewed for advanced directives. Findings include: R102 Review of R102's face sheet dated 9/18/24 revealed she was an [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: congestive heart failure, dysphagia, pharyngeal phase (swallowing problem), cognitive communication deficit, unsteady on feet, muscle weakness, Alzheimer's disease, difficulty in walking and abnormal posture. R102 was not her own responsible party. Review of R102's electronic medical record revealed no signed copy of R102's advanced directive. During an interview with the Director of Nursing on 9/17/24 at 11:40 AM, the DON said the nurses complete the advanced directives on admission. The DON said R102's son was her Durable Power of Attorney. The DON could not find any information that validated R102's son was contacted about R102's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-18 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure: 1) that a Pre-admission Screening and Resident Review (PASARR) Level I was completed timely for the annual review and 2) that the PASARR Level II was completed for 1 of 2 residents (R71) reviewed. Findings include: A review of R71's admission Record, dated 9/16/24, revealed R71 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, Resident 71's admission Record revealed multiple diagnoses that included dementia, depression, anxiety, and schizophrenia. A review of R71's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 6/7/24, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 1 which revealed R71 was severely cognitively impaired. A review of R71's [name of State] Department of Health and Human Services letter, dated 7/14//23, revealed R71 needed a PASARR II Evaluation by 7/12/24. A review of R71's electronic medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations interview and record review the facility failed to follow the care plan for 1 Resident (R465) for assistance with eating. Findings included: Review of R465's face sheet dated 9/17/24 revealed he was an [AGE] year-old male admitted to the facility on [DATE] and diagnoses included kidney failure, dementia, macular degeneration (visual problem), dysphagia (swallowing problem) and cognitive communication deficit. R465 was not his own responsible party. Review of R465's activities of daily living care plan dated 9/11/24 revealed that he required assistance of one person for eating. R465 was observed on 9/17/24 at 12:05 PM eating lunch. No staff in room, resident was requesting cold water but did not know how to put on the call light. CNA L came in the room at 12:10 PM and left again attempting to get R465 thickened cold water. R465 still had his meal tray in front of him when CNA L left the room. R465 was observed up in his wheelchair in his room on 4/18/24 at 8:08 AM eating breakfast. No staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to adequately assess one resident (R465) for hydration and food intake of 1 Resident reviewed for nutrition. Findings included: Review of R465's face sheet dated 9/17/24 revealed he was an [AGE] year-old male admitted to the facility on [DATE] and diagnoses included kidney failure, dementia, macular degeneration (visual problem), dysphagia (swallowing problem) and cognitive communication deficit. R465 was not his own responsible party. Review of R465's activities of daily living care plan dated 9/11/24 revealed that he required assistance of one person for eating. R465 was observed in bed awake on 9/16/24 at 9:23 AM. R465 wanted water but did not know how to use his call light. R465 did not have any drinks in his room. Resident was assisted by the Surveyor to put his light on as staff were not in the room. Certified Nurse Aide (CNA) L responded. R465 told CNA L he wanted cold water. CNA L returned to the room without any drinks. CNA L said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-18 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to follow up on dialysis concerns for 1 Resident (R26) of 2 Residents reviewed for dialysis. Findings included: Review of R26's face sheet dated 9/17/24 revealed that she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: end stage renal disease, diabetes mellitus 2, congestive heart failure, bipolar disorder, epilepsy and major depressive disorder. R26 was her own responsible party. Review of R26's hemodialysis communication record dated 9/7/24 revealed a handwritten note in the section to be completed by dialysis center. c/o (complained of) intradialytic cramping. The section to be completed by facility upon return from dialysis was not completed. Review of R26's hemodialysis communication record dated 8/30/24 revealed a handwritten note, please put cream on full length of graft, Calcitriol 25 mg (medication to treat low calcium) and Novasource (renal nutritional supplement). Cramping end of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the pharmacist reported identified irregularities to the physician for 1 of 5 residents (R80) reviewed for monthly pharmacist Medication Regimen Reviews, resulting in the potential for the physician not being aware of drug irregularities. Findings include: A review of R80's admission Record, dated 9/18/24, revealed R80 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, Resident 80's admission Record revealed multiple diagnoses that included chronic kidney disease, diabetes, visual hallucinations, and bipolar disease. A review of R80's Pharmacy Medication Review Progress Notes, dated 10/1/23 to 9/18/24, revealed the following entries: - 2/29/24- Comment/Recommendation noted- see report. - 3/22/24- chart reviewed, one note to MD (physician). A review of R80's electronic medical record, dated 2/22/24 to 9/18/24, failed to reveal any reports and/or notes to the physician that detailed the recommendations and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-18 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to adhere to the physicians ordered time frame for administration of a controlled substance (Oxycodone) when administered five hours early to one Resident (R63) of five residents reviewed for administration of controlled substances. Findings: Review of the Electronic Medical Record (EMR) revealed R63 initially admitted to the facility 5/16/23 with pertinent diagnoses that included chronic respiratory failure with hypoxia, asthma, and dementia. Review of the EMR Physicians Orders for R63 revealed an order entered 8/13/24 at 6:13 PM for Oxycontin Oral Tablet ER (extended release) 12-hour 30 milligram (mg) to be administered every 12 hours. Review of the facility document titled Controlled Substance Record for R63 for oxycontin ER 30mg reflected the medication was administered to the Resident at 12:00 AM on 9/15/24. The document reflected that the next dose was administered at 7:00 AM on 9/15/24, five hours before the Resident was due for the next dose. Review of the manufacturer's package insert for Oxycontin revealed this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete medical record for 3 of 23 sampled residents (R71, R102, and R415), resulting in the potential for providers not having an accurate and complete picture of the resident's stay at the facility. Findings include: Resident #71 A review of R71's admission Record, dated 9/16/24, revealed R71 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, Resident 71's admission Record revealed multiple diagnoses that included dementia, depression, anxiety, and schizophrenia. R71's admission Record also revealed R71 was receiving hospice services. A review of R71's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 6/7/24, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 1 which revealed R71 was severely cognitively impaired. A review of R71's Hospice Consent Form, dated 4/2/24, revealed R71 began to receive hospice services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Enhanced Barrier Precautions (EBP) were implemented for one resident (R5) of 23 residents reviewed for infection control practices. Findings include: R5 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R5 admitted to the facility on [DATE] with a readmission date of 9/1/24 with diagnosis of (but not limited to) sepsis, diabetes and a right femur fracture. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which represented R5 was cognitively intact. R5 required extensive staff assistance of 1-2 with all activities of daily living. During an observation on 9/18/24 at approximately 9:15 AM, R5 had a stop sign posted on her door that indicated providers and staff must wear gloves and gowns for the following high-contact resident care activity, Dressing, bathing/showering, transferring, changing linens, providing hygiene, changing briefs or assisting with toileting, device care or use:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure immunizations were offered and provided to one resident (R29) of 5 residents reviewed for immunizations. Findings include: R29 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R29 admitted to the facility on [DATE] with diagnosis of (but not limited to) diabetes, heart failure and chronic obstructive pulmonary disease. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which represented R29 was cognitively intact. The facility provided a copy of the Pneumococcal Vaccine (Series) policy dated 3/1/22 last revised on 10/30/23 for review. The policy reflected adults ages 19-64 who had diagnosis of (but not limited to) diabetes, heart failure or chronic obstructive pulmonary disease should be offered the pneumococcal vaccine upon admission to the facility. The policy reflected, 10. For adults 19-[AGE] years old who have only received PPSV23: Give 1 dose of PCV15 or PCV20. During an interview and record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00144606 Based on interview and record review, the facility failed to 1.) assess and monitor pressure injuries/wounds, 2.) ensure pressure injury/wound assessments were complete, accurate, and documented in the resident record, 3.) notify the provider and the DPOA (Durable Power of Attorney) of new and deteriorating pressure injuries/wounds, and 4.) provide ordered wound treatments and ensure treatments were in place for pressure injuries/wounds for 1 of 3 residents (Resident #2) reviewed for alterations in skin integrity/pressure ulcers, resulting in incomplete and inaccurate wound assessment and a delay in wound treatment. Findings: Resident #2 (R2) Review of an admission Record revealed R2 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: stroke with Review of R2's hospital documentation Wounds-Active Wounds Moisture Associated Skin Damage Gluteal dated 4/10/24 and Toe Right Anterior dated 4/13/24 .Unclear wound on his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-04-17 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake M100139912. Based on interview and record review, the facility failed to have a system in place to ensure routine monitoring of patient care equipment for safe and functional condition with the potential to affect the safety of all residents residing in the facility. Findings include: In an interview on 4/16/24 at 10:00 AM, the Director of Nursing (DON) reported they do not have a log of resident care equipment being monitored. The mechanical lifts get checked once or twice a year by the company, but the maintenance department does not have a log of patient care equipment being routinely monitored for function and safety including but not limited to wheelchairs, shower chairs, mechanical lifts, bed rails. They do have an electronic communication program in place to communicate to the maintenance department for equipment that needs to be fixed, but no formal system for preventative maintenance and monitoring of patient care equipment. Review of a policy titled Preventative Maintenance Program last revised 3/12/22 revealed A Preventative Maintenance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to MI00140080 Based on observation, interview, and record review, the facility failed to ensure infection control practices were followed to ensure proper hand hygiene was performed 1). During tray meal pass on the Northwest Hall 2). during incontinence care for 1 resident (R11), resulting in the potential of cross-contamination and the spread of illness and disease. Findings include: Review of a policy titled Hand Hygiene last revised 12/13/23 revealed: All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. This applies to all staff working in all locations within the facility. Alcohol-based hand rub is not allowed to be used in the kitchen or other food preparation areas. Review of the Hand Hygiene Table included with the Hand Hygiene policy revealed when and how hands should be washed including: Between resident contacts; and After handling contaminated objects . Either Soap and Water or Alcohol Based Hand Rub (ABHR is preferred) During a meal pass observation of the Northwest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to respond to weight gain for one resident, Resident #88 (R88) reviewed for weight changes. This deficient practice resulted in a 17.3% (64 lbs.) weight/fluid gain in 30 days for R88 with the potential for decline in health status and comprised respiratory functioning. Findings include: The facility provided the policy/procedure for Weight Monitoring dated 10/30/2020 and revised on 1/1/2022 for review. The policy reflected, If clinically indicated - monitor weight daily .6. Weight Analysis: The newly recorded resident weight should be compared to the previous recorded weight. A significant change in weight is defined as: a. 5% change in weight in 1 month (30 days) . R88 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R88 admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis of (but not limited to) congestive heart failure, chronic kidney disease, and respiratory failure with a tracheostomy.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to conduct a count on the controlled substance before taking possession of the keys to the medication cart for 2 of 4 medication carts. This deficient practice resulted in the potential for misappropriation and diversion of resident medications. Findings included: The facility provided a copy of the policy/procedure for Controlled Substance Administration & Accountability dated 10/30/2020, last revised on 1/1/2022 for review. The policy reflected, 8. The Charge Nurse on duty will maintain the keys to controlled substance containers. The keys to this container should not be shared with other staff, including licensed staff without first conducting a complete controlled substance count . During an observation and interview on 9/14/23 at approximately 11:05 AM, Nurse K was asked if she was the Charge Nurse for the Southwest Unit and had possession of the keys to the medication cart and Nurse K stated, Yes, I took over at about 10:30 (AM). When asked if she counted with the outgoing nurse, Nurse K stated no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to secure medications for 1 of 4 medication carts (Southwest Unit) and medications for Resident #57 (R57), reviewed for medication storage. This deficient practice resulted in the potential for loss or diversion to occur. Findings include: The facility provided a copy of the policy/procedure for Medication Storage dated 10/30/2020, last revised on 1/1/2022 for review. The policy reflected, All drugs and biologicals will be stored in locked compartments (i.e., medication carts, cabinets, drawers, refrigerators, medication rooms) under proper temperature controls . R57 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R57 admitted to the facility on [DATE] with diagnosis of (but not limited to) femur fracture, sepsis, and diabetes. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which represented R57 was cognitively intact. During an observation on 9/12/23 at 12:00 PM, and 9/13/23 at 9:00 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure equipment and physical facilities were maintained in proper working order, potentially affecting all residents that receive food and beverages from the dining rooms and kitchen. During a follow up kitchen tour on 09/13/23 at 11:02 AM with Dietary Manager (DM) R the following concerns were observed: 1.) The first basin of the 3-Compartment Sink was observed to not be functioning due to the drain lines being disconnected from the sink's basin. DM R stated our garbage disposal broke, and it was removed. 2.) The floor drain beneath the 3-Compartment Sink was observed not draining properly. As the water from the sink's basin was released it would back up in the drain and flow onto the flooring. 3.) The faucet on the 2-Compartment Sink had the handles turned to an off position, however, hot water was streaming continuously from the faucet. Review of the FDA 2017 Food Code Section, 5-205.15 System Maintained in Good Repair Reflected the following, A PLUMBING SYSTEM shall be: (A) Repaired according to LAW; P and (B)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide and document care and failed to implement the plan of care for one dependent Resident #82 (R82), resulting in scheduled personal hygiene not being performed and the potential for all facility residents to not be offered planned hygiene care and the potential for loss of self-worth. Findings: Review of the Electronic Medical Record (EMR) revealed R82 originally admitted to the facility 5/6/22 and has pertinent diagnoses that include Morbid Obesity, Cognitive Communication Deficit, and Hemiplegia/Hemiparesis (weakness or paralysis of one side of the body). The Minimum Data Set (MDS) dated [DATE] reflected R82 is severely cognitively impaired, is incontinent of bowel and bladder, and is totally dependent on two staff for hygiene and bathing. Review of the Care Plan reflected R82 requires the assistance of two staff for Bathing/Showering initiated 5/10/22 and is without revision. Review of the previous 30 days of the Task: ADL (activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.1-1.1 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 3 of 54.0-1.0 vs chain
The other 52 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Medilodge of FarmingtonFarmington, MI 1 of 5Medilodge of Grand BlancGrand Blanc, MI 1 of 5Medilodge of Grand RapidsGrand Rapids, MI 1 of 5Medilodge of HowellHowell, MI 1 of 5Medilodge of MarshallMarshall, MI 1 of 5Medilodge of Montrose IncMontrose, MI 1 of 5Medilodge of MunisingMunising, MI 1 of 5Medilodge of Sault Ste. MarieSault Ste. Marie, MI 1 of 5Medilodge of SouthfieldSouthfield, MI 1 of 5Medilodge of WestwoodKalamazoo, MI 2 of 5Medilodge of Capital AreaLansing, MI 2 of 5Medilodge of CheboyganCheboygan, MI 2 of 5Medilodge of East LansingEast Lansing, MI 2 of 5Medilodge of FrankenmuthFrankenmuth, MI 2 of 5Medilodge of GTCTraverse City, MI 2 of 5Medilodge of KalamazooKalamazoo, MI 2 of 5Medilodge of LudingtonLudington, MI 2 of 5Medilodge of St. ClairEast China, MI 2 of 5Medilodge of Sterling HeightsSterling Heights, MI 2 of 5Medilodge of West BloomfieldWest Bloomfield, MI 3 of 5Medilodge of Campus AreaEast Lansing, MI 3 of 5Medilodge of HillmanHillman, MI 3 of 5Medilodge of LivingstonHowell, MI 3 of 5Medilodge of LivoniaLivonia, MI 3 of 5Medilodge of Mt. PleasantMt. Pleasant, MI 3 of 5Medilodge of PortagePortage, MI 3 of 5Medilodge of ShorelineSterling Heights, MI 3 of 5Medilodge of Tawas CityTawas City, MI 3 of 5Medilodge of TaylorTaylor, MI 3 of 5Medilodge of ZeelandZeeland, MI 3 of 5The Lodge at TaylorTaylor, MI 4 of 5Medilodge of GaylordGaylord, MI 4 of 5Medilodge of HollandHolland, MI 4 of 5Medilodge of LansingLansing, MI 4 of 5Medilodge of LeelanauSuttons Bay, MI 4 of 5Medilodge of MilfordMilford, MI 4 of 5Medilodge of OkemosOkemos, MI 4 of 5Medilodge of RichmondRichmond, MI 4 of 5Medilodge of Traverse CityTraverse City, MI 5 of 5Medilodge of AlpenaAlpena, MI

Showing 40 of 52; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
B&Y HEALTHCARE S CORPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST46%since 09/01/2018
CODY HEALTHCARE S CORPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST46%since 09/01/2018
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST46%since 09/01/2018
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST46%since 09/01/2018
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEEsince 09/01/2018
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 09/01/2018
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 09/01/2018
CENTURY HEALTHCARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2018
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2018
FLASHNER, CRAIGIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2018
PERLSTEIN, YITZCHOKIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2018

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.9M
Net patient revenuemost recent cost report
-9.2%
Operating marginrevenue minus expenses
$1.7M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 71%Medicare 4%Other / private 25%

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$339per resident / day
operating cost
$10,311per month
≈ monthly operating cost
$311per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235356. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next