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Medilodge of Southfield

26715 Greenfield Rd, Southfield, MI 48076 · For profit - Corporation · 182 certified beds · (248) 557-0050 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Flagged for abuseResident-funds citations (F0567, F0570)Behavioral-health or dementia-care citations — no harm found (F0744, F0758)4 immediate-jeopardy citations$185,734 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0610) — most recent May 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0570)
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (95) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $185,734 in federal fines (most recent 2025-08-15)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 25% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
26185 Greenfield Rd
Pharmacy
27159 Greenfield Rd · (248) 557-8840 · Call to confirm hours
Grocery
Aldi0.1 mi
26300 Greenfield Rd · (855) 955-2534 · Call to confirm hours
Park
Cambridge Rd @ Bacon Ave · Typically dawn to dusk
Place of worship
25952 Greenfield Rd

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.3%10.8%15.4%better
Long-stay residents who lose too much weight6.8%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.2%1.5%2.0%better
Long-stay residents with depressive symptoms2.0%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.8%3.0%3.3%better
Long-stay residents whose ability to walk worsened6.4%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.7%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine97.1%95.0%95.3%typical
Long-stay residents with pressure ulcers6.8%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control28.2%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.4%14.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication2.0%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine62.4%79.5%79.4%worse
Short-stay residents rehospitalized after admission24.6%24.0%22.6%typical
Short-stay residents with an outpatient ER visit9.9%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.871.841.67worse
Long-stay outpatient ER visits per 1,000 resident days1.851.641.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 59 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.6%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
30.4%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 30.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.6%CMS range 34.6–64.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 7.8–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge30.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge26.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge17.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified20.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting90.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 4.5–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.851.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
1.29
LPN hours/ resident / day
2.37
Aide hours/ resident / day
4.23
Total nurse hours/ resident / day
0.22
RN hoursweekends
53.0%
Total nursing turnover
60.9%
RN turnover

How full it usually is: this home is certified for 182 beds and averages 144.9 residents a day — about 80% occupied, or roughly 37 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.23 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.37 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.46 hrs/resident/day on weekends vs 4.54 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.71 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2025-08-15)
14
at the previous standard inspection (2024-07-31)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

95 citations, most serious first. The 17 most serious are shown; the remaining 78 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-08-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews the facility failed to adequately assess/monitor residents experiencing identified changes of condition, notify the Physicians of their continued decline and transfer the residents to higher levels of care in a timely manner, for four residents (R7, R97, R168 and R175) of four residents reviewed for changes in condition, resulting in R7 not being transferred to a higher level of care and expiring, R97 having a critically low hemoglobin level and expiring, R168 having to be transferred to the hospital and subsequently intubated and R175 contracting sepsis resulting in shock. These deficient practices resulted in the increased likelihood of serious harm, serious injury and/or death to occur. Findings include:The Immediate Jeopardy (IJ) began on [DATE] when the facility staff failed to implement Physician ordered interventions for R7 who had an identified change of condition including tachycardia and timely notify the Physician of the continued decline.The IJ was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-06-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake(s): MI00144759 & MI00144593. Based on observations, interviews, and record reviews the facility failed to implement measures/restrictions implemented by the County's health department after the identification of a facility resident diagnosed with presumptive healthcare associated Legionella (a type of bacteria that causes pneumonia), failed to timely and accurately conduct surveillance of the facility's infections, and failed to ensure water management meetings were being conducted as documented in the facility's policy for three residents (R705, R706 and R708) of six reviewed for infection control. This had the ability to also affect 140 of 140 residents that resided in the facility at the time of the survey, resulting in non-compliance with the local Health Department/County's Epidemiologist restrictions and the risk of growth and spread of Legionella. The facility failed to maintain an effective infection surveillance program and failed to conduct water management meetings as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2023-08-29 · tag F0610 — failed to investigate and act on abuse reports — widespread
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake(s): MI00138981 and MI00138993 Based on observation, interview and record review, the facility failed to initiate and thoroughly investigate allegations of inappropriate sexual contact reported by R701 and R702 and failed to prevent further inappropriate sexual contact from occurring for R703 and protect other residents who resided in the facility. This deficient practice resulted in immediate jeopardy (IJ) when R701 and R702 reported that they no longer wanted Certified Nursing Assistant (CNA) A to provide care due to inappropriate contact and the facility continued to schedule CNA A who then worked with R703 who also alleged and reported CNA A touched them inappropriately during incontinence care. The IJ was identified on 8/25/23 at approximately 4:04 PM The IJ began on 8/18/23. The Administrator was notified on 8/25/23 at 4:48 PM and a plan of removal was requested to remove the immediacy. The IJ was removed on 8/29/23 based on the provider's implementation of removal and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-08-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R109 On 8/8/23 at 10:43 AM, R109 was observed asleep, laying in bed with a tube feeding pump that was next to the bed that was on and set to a rate of 76 Milliliters (ML) an hour. There was approximately 800 ML of the jevity tube feeding formula that remained in the container. Additionally, there was a suction machine stored on the bedside dresser. On 8/8/23 at 2:35 PM, R109 remained laying in bed in the same manner as observed earlier, with the same amount of tube feeding formula that remained in the container. The tube feeding pump was turned off. On 8/8/23 at 2:37 PM, R109's family (introduced as the resident's daughter, granddaughter and great-granddaughter) entered the room and woke the resident up. When asked about the resident's use of a tube feeding, the granddaughter reported R109 had some recent weight gain and further reported the resident was now on a pleasure tray. On 8/8/23 at 2:40 PM, R109's granddaughter was observed to ask Certified Nursing Assistant (CNA 'TT') for a cup of coffee for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00142805. Based on interview and record review, the facility failed to ensure ongoing assessment and monitoring for one resident (R701) with a tracheostomy and a diagnoses of diabetes, of three residents reviewed for assessment and monitoring, resulting in the delay of identification of a change of condition including respiratory distress, decreased blood oxygen saturation levels, elevated blood pressure, and hyperglycemia requiring a transfer to the emergency room and placement in the intensive care unit. Findings include: A complaint received by the State Agency from a hospital employee alleged R701 was not monitored or provided care by the licensed nurse on the night of 2/12/24-2/13/24 resulting in the day shift nurse having to call 911, EMS responding to the resident in respiratory distress with a blood oxygen saturation of 71% (normal value is 95% or greater) and elevated blood glucose levels. On 3/6/24 at 11:18 AM, a review of R701's closed clinical record was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect the resident's right to be free from sexual abuse for one resident (R703) of three reviewed for abuse resulting in R703 being inappropriately touched by a Certified Nursing Assistant (CNA A) during incontinence care causing feelings of helplessness, anxiety and mental anguish. Findings include: An anonymous complaint was filed with the State Agency (SA) that alleged R703 complained that CNAA touched them inappropriately while doing care. A Facility Reported Incident (FRI) was also filed with the SA. The FRI reported that R703 alleged CNA A inappropriately rubbed her legs and vaginal area. The facility policy titled, Abuse, Neglect and Exploitation (revised 10/24/22) was reviewed and documented, in part, the following: Policy: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies that prohibit and prevent abuse .Abuse means the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-08-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to identify and implement interventions to address changes in range in motion (ROM) for one (R42) of three residents reviewed for limited ROM, resulting in R42 developing contractures of the lower extremities. Findings include: On 8/8/23 at 9:51 AM, R42 was observed lying in bed on their right side with their knees bent and drawn upwards. R42 was asked if they could straighten out their legs. R42 explained they could not straighten out either leg. Both legs remained bent at the knees as R42 attempted to straighten them out. Review of the clinical record revealed R42 was admitted into the facility on 1/19/23 with diagnoses that included: dementia, rheumatoid arthritis and osteoarthritis. According to the Minimum Data Set (MDS) assessment dated [DATE], R42 had moderately impaired cognition and required the total dependence of staff for activities of daily living (ADL's). The MDS assessment also indicated R42 had no impairment of ROM to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-20 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): 2974196 and 2794550.Based on observation, interview and record review, the facility failed to protect the residents right to be free from physical abuse by staff and residents for four (R801, R805, R809, and R810) out of six reviewed for abuse resulting in R808 punching R801 in the jaw causing fear, pain and discoloration, attempting to choke R809, and hitting R810 in the face; and a staff member pushing R805 causing a fall.Findings include: A review of a Facility Reported Incident (FRI) submitted to the State Agency (SA) revealed the following allegation: Physical contact made from (R808) to (R801) . On 5/20/26 at 2:20 PM, an interview was conducted with R801. When queried about any physical altercations with other residents, R801 reported she was hit in the face by another resident a couple months ago. R801 reported she was walking around on the unit when a guy who was seated in a wheelchair, stood up and came behind her and hit her in the jaw. R801 closed her fist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2794550.Based on interview and record review, the facility failed to report witnessed resident to resident physical abuse to the State Agency for two (R809 and R810) of six resident reviewed for abuse who were physically abused by R808. Findings include:A review of R808's clinical record revealed R808 was admitted into the facility on 5/23/24 and discharged on 3/15/26 with diagnoses that included: seizures and dementia. A review of a Minimum Data Set (MDS) assessment dated [DATE] and 3/1/26 revealed R808 had severely impaired cognition.A review of R808's progress notes revealed the following:On 1/23/26, the following was documented in a Nurses' Notes, Was reported to writer that Resident made contact with the palm of his hand on (R810) face by his doorway .On 2/4/26, the following was documented, Resident spent most of his day sitting guarding his doorway, to prevent other Residents from wandering into his room and sometimes roommates .On 2/8/26, the following was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-15 · tag F0570 — widespread
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #1194668.Based on record review and interview, the facility failed to purchase a surety bond in an amount equal to the current balance of personal funds held in the resident trust fund. This deficient practice has the potential to affect 82 resident's that have funds managed by the facility. Findings include:On [DATE] at 2:24 PM, the facility was requested to provide a list of residents that have personal funds managed by the facility (resident trust fund), and the facility's surety bond (an agreement between the principal [the facility], the surety [the insurance company], and the oblige [either the resident or the State acting on behalf of the resident], wherein the facility and the insurance company agree to compensate the resident (or the State on behalf of the resident) for any loss of residents' funds that the facility holds, safeguards, manages, and accounts for).Review of the documentation provided revealed the provided list of residents that had current balances as of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review facility failed to maintain food service equipment based on professional standards for food service safety resulting in the potential to result in food borne illness among all residents who consume food/drinks from the kitchen. Findings include:An initial kitchen tour was completed on 8/12/25 at approximately 8:50 AM with the Dietary Manager (DM) LL. The ice machine filter cover in the kitchen appeared brown in color. The ice machine filter did not have any date labels on the filter. DM LL was questioned about their process for ice machine cleaning and maintenance. They reported that the facility utilized an outside vendor for cleaning and the unit was cleaned two weeks ago. When queried about the color and further documentation, DM LL reported that the records were maintained by the facility's maintenance department. They were requested to provide the cleaning/maintenance records after their last annual/re-certification survey to the current date. They were not sure why the ice machine filter had no service dates. The ice machine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify area of deficiency and maintain an effective quality assurance and performance improvement program (QAPI) for respiratory care, catheter care and residents experiencing changes in condition. This practice has the potential to affect all residents that reside in the facility. Findings include:On 8/15/25 at approximately 11:12 a.m., a review of the facility's QAPI program was conducted with the facility Administrator. The Administrator reported they have only been the Administrator for a few weeks but was aware there were some areas of concern regarding the QA program. The Administrator was queried what action plans the facility had been working on to maintain sustained compliance and reported that a few areas of concern that they had identified were respiratory and catheter care. The Administrator was queried what interventions they had in place to maintain compliance for catheter care and they indicated they were doing audits and reviewing Physican orders. The Administrator was queried what was being done to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s 1194664 and 1194670.Based on observation, interview and record review the facility failed to ensure residents received assistance with oral hygiene, incontinence care, bathing, and nail care for three (R8, R138, and R152) of seven residents reviewed for Activities of Daily Living (ADL). Findings include:R152 On 8/12/25 at 10:19 AM, R152 was observed lying in his bed with his hands on his chest. R152 was asked if he was able to move both arms. Upon R152 moving his left hand, that had been covering his right hand, it was observed the fingernails on R152’s right hand were approximately ½ to ¾ inches long. R152’s fingernails on his left hand were approximately ¼ to ¾ inches long. R152 was asked if he wanted his fingernails long. R152 explained he wanted them short, but no one at the facility had ever cut them. Review of the clinical record revealed R152 was admitted into the facility on 7/2/25 with diagnoses that included: dysphagia following cerebral infarction (difficulty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-15 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to properly store and secure medications and biologicals in one of eight medication carts and one of four medication rooms observed for medication storage. Findings include:On 8/14/25 at 12:32 PM, the Back Hall medication cart on the 1 North Unit was observed with LPN “L”. Upon opening the top left drawer, LPN “L” picked up a medicine cup of pills that was sitting in the drawer. The cup was not covered or labeled with a resident name. LPN “L” was asked what the medicine cup of pills was. LPN “L” explained she had prepared the medications for a resident, but they were not in their room, so she put it in the drawer to give them when they came back to the room. When asked who the resident was, LPN “L” explained she did not remember their name as she did not usually work that unit. A review of the stock medicine in the top left drawer revealed a bottle of Aspirin 81 milligrams (mg) that had a manufacturer expiration date of 1/2025. On 8/14/25 at 1:35 PM, the 1 North medication room was observed with LPN “M”. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-15 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews the facility failed to ensure meals were maintained and served at a palatable temperature affecting multiple residents, including multiple residents from the confidential group interview, resulting in dissatisfaction with meals and the potential for nutritional decline. Findings include: On 8/13/25 at approximately 2:30 PM, a Resident Council meeting was held with seven residents who asked to remain anonymous. Residents were asked about the food provided at the facility. One resident noted that they reside on the second floor and often food is served late and thus their food is cold. They noted that when they choose to eat in their room, they are always served last. Another resident reported that at times food is also cold when eating in the dining room. They noted that the facility may help residents get to the first-floor dining room at around 5:00 PM, but often they must wait until staff come and sometimes, they wait till almost 6:30 PM, resulting in cold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure residents were treated with dignity during nursing care for one resident (R59) out of two residents reviewed for dignity/respect. Findings include:Based on observation, interview and record review the facility failed to ensure residents were treated with dignity during nursing care for one resident (R59) out of two residents reviewed for dignity/respect. Findings include:On 8/12/25 at approximately 9:16 AM, Certified Nursing Assistance (CNA) T was observed changing R59. There was no privacy curtain wrapped around the resident's bed. R59 shared a room with two other residents. One resident was ambulating around the room and was able to observe the resident being changed. The Surveyor was interviewing another resident and had the potential to view R59 during care. CNA T left the room and R59 was sitting on the side of the bed. Their call light was on the floor.Following the observation, Nurse K was asked about the call light on the floor and the failure of CNA T to ensure R59's privacy curtain was used.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review facility failed to provide appropriate equipment (in a timely manner) for two residents (R176 & R177) of two residents reviewed for reasonable accommodation of needs. This deficient practice has the potential for accidents and improper care with feelings of frustration and dissatisfaction. Findings include:R176Record review revealed R176 was admitted to the facility on [DATE] for skilled rehabilitation and nursing needs after hospitalization. R176's admitting diagnoses included acute respiratory failure with hypoxia, Chronic Obstructive Pulmonary Disease (COPD), morbid obesity, diabetes and pulmonary embolism (blood clot in lungs). Based on Brief Interview for Mental Status assessment (BIMS) dated 8/11/25 revealed a score of 15/15, indicative of intact cognition.An initial observation was completed on 8/12/25 at approximately 9:20 AM. R176 was observed laying on their bed. A few minutes later they were observed from the hallway outside of their room. They were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 78 citations
  • Potential for harm · Dcited before2025-08-15 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review facility failed to follow up timely about the grievances expressed by the resident and follow their grievance process for one (R177) of one resident reviewed for grievances. This deficient practice has the potential for dissatisfaction and frustration with the care/services received during their stay at the facility. Findings include: R177Record review revealed R177 was admitted to facility on 8/7/25 after hospitalization for skilled nursing care and rehabilitation services. R177's admitting diagnoses included exacerbation of Chronic Obstructive Pulmonary Disease (COPD), respiratory failure, Obstructive Sleep Apnea, morbid obesity, and hyperventilation syndrome. Based on Brief Interview for Status Assessment (BIMS) dated 8/11/25 R177 had score of 15/15, indicative of intact cognition.An initial observation was completed on 8/12/25 at approximately 10:15 AM. R177 was observed in their bed. R177 was so close to the edge of the bed on the left side of the bed and there was approximately 3-4 inches of space on the right side of the bed. An initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2572077Based on interview and record review the facility failed to thoroughly complete a discharge summary for two residents (R172 and R173) of five residents reviewed for discharges. Findings include: R172 On 8/12/25 a concern submitted to the State Agency was reviewed which alleged R172 and R173 were inappropriately discharged from the facility. On 8/13/25 the medical record for R172 was reviewed and revealed the following: R172 was initially admitted to the facility on [DATE], had diagnoses including Edema and Cellulitis and was discharged on 9/7/24. A review of R172's MDS (minimum data set) with an ARD (assessment reference date) of 6/30/24 revealed R172 needed assistance from facility staff with most of their activities of daily living. R172's BIMS score (brief interview of mental status) was 15 indicating intact cognition. A review of R172's Discharge to Home/Community/AL(assisted living)/Equal Care Setting assessment (a documented provided to the resident upon discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure timely interventions were implemented to prevent the development of two facility acquired pressure ulcers for one (R21) out of three residents reviewed for pressure sores/wounds. Findings include: On 8/12/25 at approximately 10:37 AM, R21 was observed lying in bed. Next to their bed was a pair of heel boot protectors. When asked why their boots were on the wheelchair, R21 reported that they are used for their heels that had sores and was waiting for staff to put them on as they no longer were able to do it on their own. They noted that they had been at the facility for several years and never had a problem with their heels, but a few months ago they started. R21 further noted that they believe they got the pressure ulcer because their heels were rubbing on the bed sheet.A review of R21's clinical record was conducted and revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included: Type II…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that catheter orders and monitoring were in place for one resident (R174) of one resident reviewed for catheter care resulting in the potential for infection and other complications. Findings include:On 8/12/25 at 9:43 AM, R174 was observed, lying in bed with foley Cather on ground and with no privacy bag. An attempt to interview R174 was made R174 was not verbal or able to understand questions.A review of the record revealed that R174 was readmitted to the facility on [DATE] with the medical diagnosis of Cognitive communication deficit, Alzheimer disease and dementia with a brief interview for mental status score (BIMs) that was skipped due to it not being conducted. A further review of the medical record indicated that there were no orders in place for a foley Cather nether was a care plan put into place. On 8/13/25 at 1:30 PM an interview was conducted with the Director of Nursing (DON), and asked what the protocol was with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain physician orders for two residents (R176 & R95) of three residents reviewed for respiratory care resulting in the potential for respiratory difficulties related to no orders for R176's Bi-level Positive Airway Pressure (BiPAP - a breathing aid/machine that helps people with breathing difficulties) and no orders for R95's tracheostomy care/speaking valve (a surgical procedure that creates an opening in the trachea/windpipe to allow for breathing and/or to remove secretions). Findings include: On 8/12/25 at 9:51 AM, R95 was observed in their room with their eyes closed, lying in bed with a tracheostomy(trach) which had a purple speaking valve to assist the resident with communication and speech. R95 was on room air (breathing on their own without supplemental oxygen), with suction and trach supplies set up near the bed. A review of the record revealed R95 was admitted to the facility on [DATE] with the medical diagnosis of Trach…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #1194668.Based on observation, interview, and record review, the facility failed to provide medically related social services related to discharge planning for one (R138) of one resident reviewed for social services. Findings include:Review of a complaint filed with the State Agency included allegations that R138 has expressed their desire to move to a different facility, but staff won't assist them with completing the transfer.On 8/12/2025 at 10:36 AM, R138 was observed lying in bed with oxygen via nasal cannula. When asked to review their concerns, R138 reported they have been wanting to go to another nursing home and have been asking social work staff for months, but nothing is being done. They further reported they were supposed to transfer to another nursing home and wanted to be back in the Detroit area and had a facility set up in March 2025, but they ended up being hospitalized around the time of transfer and instead of going to the new nursing home, they returned to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-15 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure routine dental services were provided for one resident (R18) of one resident reviewed for ancillary services. Findings include:On 8/12/2025 at approximately 11:50 a.m., R18 was observed in their room, up in their wheelchair. R18 was observed to not have any teeth with their gum lines showing. R18 was queried if they have ever seen a dentist at the facility to examine their gums or to get dentures and they indicated they have not but would like dentures to be able to eat harder foods. On 8/13/25 at approximately 8:45 a.m., R18 was observed in their room, eating breakfast. R18 was queried regarding their ability to eat their soft breakfast, and they reported that they cannot eat anything hard because they have no teeth. On 8/13/25 the medical record for R18 was reviewed and revealed the following: R18 was initially admitted to the facility on [DATE] and had diagnoses including Dysphagia and Heart Failure. A review of R18's MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure proper infection control protocols and practices for implementation of enhanced barrier precautions (EBP) and transmission-based precautions (TBP) for two (R5 and R10) of three residents reviewed for infection control. This deficient practice has the likelihood to result in cross-contamination and the spread of infection and disease. Findings include:R10 Record review revealed R10 was admitted to the facility on [DATE] for skilled nursing and rehabilitation services after hospitalization. R10’s admitting diagnoses included sepsis, Urinary Tract Infection (UTI) complicated, with Extended Spectrum Beta-Lactamase resistance (ESBL) (ESBLs are enzymes that specifically target and degrade certain antibiotics, rendering them ineffective), history of viral hepatitis, reduced mobility and weakness. An initial observation was completed on 8/12/25 at approximately 10:20 AM. R10 was observed in their bed. R10’s door had a signage that read…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00152656 Based on interview and record review, the facility failed to report an allegation of misappropriation of resident property and the facility's investigation into the allegation to the State Agency within the required time frame for one (R802) of three residents reviewed for misappropriation of property. Findings include: A review of a Facility Reported Incident (FRI) submitted to the State Agency (SA) on 4/11/25 at 11:48 AM revealed an allegation that the facility did not prevent misappropriation of R802's property (a pink wallet). On 5/28/25, on unannounced, onsite investigation was conducted. A review of R802's clinical record revealed R802 was admitted into the facility on [DATE], readmitted on [DATE], and discharged to the hospital on 4/9/25 with diagnoses that included: systemic lupus erythematosus. A review of R802's Minimum Data Set (MDS) assessment dated [DATE] revealed R802 had moderately impaired cognition and no behaviors. A review of a Nurse's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00152656 Based on interview and record review, the facility failed to thoroughly investigate an allegation of misappropriation of resident property for one (R802) of three residents reviewed for misappropriation of property. Findings include: A review of a Facility Reported Incident (FRI) submitted to the State Agency (SA) on 4/11/25 at 11:48 AM revealed an allegation that the facility did not prevent misappropriation of R802's property (a pink wallet). On 5/28/25, on unannounced, onsite investigation was conducted. A review of R802's clinical record revealed R802 was admitted into the facility on [DATE], readmitted on [DATE], and discharged to the hospital on 4/9/25 with diagnoses that included: systemic lupus erythematosus. A review of R802's Minimum Data Set (MDS) assessment dated [DATE] revealed R802 had moderately impaired cognition and no behaviors. A review of a Nurse's Note progress note dated 4/5/25 revealed, Resident alert and able to make own needs known.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake# MI00151103. Based on interview and record review, the facility failed to ensure incontinence care was provided in a timely manner for one resident (R905) of two residents reviewed for Bowel and Bladder. Findings include: On 4/24/25 a complaint submitted to the State Agency was reviewed which alleged R905 was left soiled when a Certified Nursing Assistant (CNA) had refused to provide incontinence care on 2/25/25. On 4/24/25 the medical record for R905 was reviewed and revealed the following: : R905 was initially admitted to the facility on [DATE] and had diagnoses including Brain damage and Muscle weakness. A review of R905's MDS (minimum data set) with an ARD (assessment reference date) of 3/5/25 revealed R905 was dependent on staff for all of their activities of daily living. R905's cognition was documented as severely impaired. A review of R905's comprehensive careplan revealed the following: Focus-[R905]/Resident incontinence related to Quadriplegia. Date Initiated:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-03-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00150901, MI00151135, MI00151140, MI00151161. Based on interview and record review, the facility failed to report multiple allegations of sexual abuse by a staff member to the Abuse Coordinator and/or State Survey Agency in a timely manner for one (R801) of four residents reviewed for abuse, and one unidentified resident, resulting in a delay in investigation and R801 exhibiting signs of fear and distress when a male Certified Nursing Assistant (CNA) regularly assigned to the unit continued working after the allegations were made. Findings include: A review of a complaint submitted to the State Agency on 3/5/25 revealed allegations that a male staff (Certified Nursing Assistant - CNA 'E's first name only) touched R801's breast on two separate occasions. No additional details were given at that time. On 3/11/25 at 5:30 PM, the complainant was interviewed. The complainant reported R801 told them on two separate occasions that CNA 'E' touched her breasts. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00147960 & MI00147915. Based on observation, interview and record reviews the facility failed to notify the family of R707 of a fall and notify both legal guardians for R706 of an accident that resulted in an injury, for two of three residents reviewed for an injury of unknown origin. Findings include: R706 Review of a complaint submitted to the SA documented an allegation of the facility to have failed to have notified both legal guardians of an accident that resulted in an injury for R706. On 1/21/25 at 12:09 PM, R706 was observed laying back in a geri chair next to their bed. A blue sling for the hoyer was observed under the resident. A brief interview was attempted with the resident at that time. Review of a Letters of Guardianship form dated 2/6/24, documented Full guardianship appointed to two individuals for R706. The facility's medical record documented both of the appointed individuals as guardians. A review of a Nursing note dated 10/31/24 at 1:56 AM, documented in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-23 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00147960. Based on interview and record reviews the facility failed to coordinate effective discharge planning that met the needs and provided care giver support for one (R707) of two residents reviewed for discharges. Findings include: On 1/21/25 at 11:49 AM, during a telephone interview with the complainant, the complainant stated in part, . she was discharged on the 14th of December. She was supposed to received home health care and she still has not. Allegedly the doctor was supposed to complete paperwork and they didn't. She has a PEG (percutaneous endoscopic gastrostomy tube) tube and dialysis . open wounds . The complainant stated how they reached out to the facility Social Worker multiple times regarding their concerns with their loved one's discharge. Review of the medical record revealed R707 was admitted to the facility on [DATE] with diagnoses that included: sepsis, end stage renal disease, sacral pressure ulcer, dysphagia, dependence on renal dialysis, cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00147759. Based on observation, interview and record reviews the facility failed to ensure staff consistently provided assistance with brief changes/toileting needs for one (R705) of three residents reviewed for Assistance of Daily Living. Findings include: Review of a complaint submitted to the State Agency (SA) documented the following in part . On Sunday October 20, 2024 . I found my sister laying in her urine and massive amounts of feces. I took pictures of how it looked. My sister had been laying there for quite some time that the feces dried up and stained her gown. It went through her brief, through the blue pad and on the fitted sheet. The feces had gone between her legs and upward. She had been laying there at least a few hours if not the whole day without being changed . I wrote up a complaint . dropped it off . (Nurse Unit Manager - NUM C name) called me to tell me that she will issue a write up for the aide and remove her (alleged aide that failed to provide care)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two deficient practices. Deficient Practice #1 This citation pertains to intake #MI00147354. Based on observation, interview, and record review, the facility failed to ensure resident's rights related to the appropriateness of placement on a locked, secured unit for one resident (R702) of three residents reviewed for resident's rights, resulting in feelings of frustration after being moved to a locked, secured unit. Findings include: A complaint was received by the State Agency that alleged resident's who were not appropriate for placement on a locked, secured unit were placed there. On 10/28/24 at 10:02 AM, a review of R702's clinical record revealed they admitted to the facility on [DATE] and most recently re-admitted on [DATE] with diagnoses that included: bipolar schizoaffective disorder, dementia, falls, and major depressive disorder. R702's most recent Brief Interview for Mental Status score was 9, indicating moderately impaired cognition. A review of the resident's census tab in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two deficient practices. Deficient practice #1 This citation pertains to Intake #MI00147275 Based on interview and record review the facility failed to ensure adequate staffing and proper bed mobility were provided to prevent a fall for one (R701) of four residents reviewed for falls. Findings include: A complaint was made to the State Agency (SA) that alleged R701 slipped out of bed and noted that the resident was a two person assist for bed mobility and transfers and a Certified Nursing Assistant (CNA) attempted to change the resident on their own. A review of R701's clinical record revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included: end stage renal failure, type II diabetes and a pressure ulcer of sacral region. A review of the resident Minimum Data Set (MDS) dated [DATE] noted the resident had a Brief Interview for Mental Status (BIMS) score of 00/15 (severely cognitively impaired). The resident's Care Plan documented, in part, Focus:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-01 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00146327 and MI00146090. Based on interview and record review, the facility failed to report an allegation of neglect and multiple resident to resident abuse incidents to the Administrator and the State Agency for two (R507 and R501) of five residents reviewed for abuse and three unknown residents, resulting in the allegations not being investigated and the potential for unidentified and continued abuse and neglect. Findings include: R507 A review of a complaint submitted to the State Agency alleged R507 had a change in condition that was not addressed in a timely manner, did not receive adequate tracheostomy (trach - a tube surgically placed into the windpipe to assist with breathing) care, and needed to be changed. The complainant alleged a nurse was yelling in the hallway. On [DATE] at approximately 10:00 AM, an interview was conducted with an individual who wished to remain anonymous (Person 'N'). Person 'N' expressed concern about a situation they witnessed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to interact with a resident in a dignified and respectful manner for one (R505) of two residents reviewed for dignity and respect. Findings include: On 9/30/24 at 11:05 AM, during an interview with R505, Nurse Aide (NA) 'I' knocked on R505's door, entered, asked R505 if their call light was in reach. R505 said that was the first time anyone asked her that and asked why it was only asked when the State Agency was in the building. NA 'I' breathed out as if irritated, did not say anything further to R505, turned around, walked quickly out of the room, and aggressively pulled the door closed, which made a loud noise. At that time, R505 reported NA 'I' was a non-certified Nurse Aide who did tasks such as changing linens and passing water. R505 reported they frequently acted unprofessionally toward the resident. On 9/30/24 at approximately 11:30 AM, an interview was conducted with NA 'I'. When asked her name, NA 'I' stated, What did I do? NA 'I'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00146090. Based on interview and record review, the facility failed to protect the residents' right to be free from verbal abuse by staff and verbal abuse (as witnessed by R514) by a resident for two (R501 and R502) of five residents reviewed for abuse. Findings include: A review of a Facility Reported Incident (FRI) submitted to the State Agency on [DATE] revealed an allegation of verbal and physical abuse by Certified Nursing Assistant (CNA) 'J' toward R501. A review of an incident report for R501 dated [DATE] at 2:14 PM revealed R501 reported to Licensed Practical Nurse (LPN) 'M' that on [DATE] during the evening shift, the assigned Certified Nursing Assistant (CNA) shuffle him to the wheel chair while he was adjusting the temperature and also shuffle him to the bed. It was documented R501 informed the charge nurse on the night shift and called the police. It was further noted that R501 was alert and oriented to person, place, time, and situation. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate multiple incidents of resident to resident abuse perpetrated by one (R501) of five residents reviewed for abuse, resulting in the potential for continued and unidentified abuse and the lack of identifying three victims to ensure their safety and well being. Findings include: On 9/30/24 at 8:45 AM, an interview was conducted with R501. R501 did not answer questions directly and engaged in tangential conversation. A review of R501's clinical record revealed R501 was admitted into the facility on 1/30/24 and readmitted on [DATE] with diagnoses that included: bipolar disorder. A review of R501's Minimum Data Set (MDS) assessment dated [DATE] revealed R501 had intact cognition and verbal and other behaviors, including rejection of care. A review of R501's progress notes revealed multiple documented incidents of resident to resident abuse perpetrated by R501, as follows: 1. On 5/3/24 it was documented R501 was yelling, pointing finger in peer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-31 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: On 7/29/24 between 8:45 AM-9:15 AM, during an initial observation of the kitchen with District Manager E, the following items were observed: The handwashing sink located near the dish machine room was blocked by 3 carts and not accessible. The trash can near the handwashing sink had no liner inside, and when the lid was opened, numerous gnats flew out from inside the trash can. According to the 2017 FDA Food Code section 5-205.11 Using a Handwashing Sink, 1. (A) A HANDWASHING SINK shall be maintained so that it is accessible at all times for EMPLOYEE use. Pf In addition to the hand sink, there were gnats observed near the steam table, and there was a heavy concentration observed near the 3 compartment sink. Underneath the 3 compartment sink, there was standing water, and a swarm of gnats was observed on the floor tiles. When queried, District…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-31 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective pest control program, resulting in the presence of gnats and flies (R26 and R102) throughout the facility and resident complaints. This deficient practice had the potential to affect all residents in the facility. Findings include: On 7/29/24 between 8:45 AM-9:15 AM, during an initial observation of the kitchen with District Manager E, numerous gnats were observed in the following kitchen locations: The trash can near the handwashing sink had no liner inside, and when the lid was opened, numerous gnats flew out from inside the trash can. In addition, there were gnats observed near the steam table, and there was a heavy concentration observed near the 3 compartment sink. Underneath the 3 compartment sink, there was standing water, and a swarm of gnats was observed on the floor tiles. In the chemical/mop room, there was a mop bucket with wet sludge on the inside bottom surface, and standing water on the floor. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-31 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00145602. Based on observation, interview and record review, the facility failed to maintain a safe, clean, comfortable and homelike environment, affecting multiple residents throughout the facility. Findings include: Review of a complaint submitted to the State Agency included allegations that the facility was not clean. On 7/29/24 at 10:10 AM, room [ROOM NUMBER] which had three residents in the room, was observed to have a warm air temperature. There were three residents in the room that were observed laying in bed, with blankets on. The residents all reported concerns with being too warm. One resident reported the facility staff took their fan to clean it a couple of weeks ago and never brought them back and they were very uncomfortable and hot. During this interview, there were several flying insects observed throughout the room. The resident in 220-3 did not have a privacy curtain. When asked about the lack of curtain, the resident reported it had been removed a while ago…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has three deficient practices (DPS). DPS#1 Based on observation, interview and record review the facility failed to ensure a resident transfer was completed per the plan of care for one resident (R93) of six residents reviewed for accidents/hazards/supervision. Findings include: On 7/30/24 at approximately 11:14 a.m., Certified Nursing Assistant P (CNA P) was observed in R93's room doing a transfer with a mechanical lift (hoyer) with R93 up in the sling. R93 was observed suspended in the air for multiple minutes swinging in the sling while CNA P directed the lift and lowered R93 down into their chair by themselves. On 7/30/24 at approximately 11:20 a.m., CNA P was queried regarding the transfer for R93 and if the safety protocol was for two people to complete a mechanical lift transfer and they indicated that it was but that they could not find anyone to help them. CNA P indicated they knew a hoyer lift transfer required to people to be safe. On 7/30/24 a review of R93's medical record was reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-31 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that residents were free of any significant medication errors for one (R70) of one resident reviewed for medication errors. Findings include: On 7/30/24 at 10:12 AM R70 was interviewed and reported that they had not received their monthly migraine medication (Emgality) for several months. R70 reported the medication really helps with their migraines that they stated were linked to their Multiple Sclerosis diagnosis. Review of the clinical record revealed R70 was admitted into the facility on 7/7/2023 with diagnoses that included: Multiple Sclerosis and headache syndrome. According to the Minimum Data Set (MDS) assessment dated [DATE], R70 had scored 15/15 on the Brief Interview for Mental Status exam, which indicated intact cognition. Review of R70's clinical record revealed an order for Emgality (galcanezumab) 120mg/ml (milligram/milliliter) Solution, inject 2ml subcutaneously one time every 28 days for migraine dated 2/1/2024. Further review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-31 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that one (R395) of one resident reviewed for abuse, was free from misappropriation of their social security money when the money was rerouted to the facility without consent of the resident. Findings include: On 7/29/24 at 9:40AM, R395 was observed in their room lying in bed reading a book. R395 was asked how their experience at the facility was. R365 stated that the overall experience had been pleasant however a few weeks ago the facility started to take their money because their payor source had changed and the money from social security income (SSI) was no longer coming to her, but to the facility. R395 stated, When it happened, I didn't know when it was going to occur because I didn't authorize them to do so, I wasn't able to pay my phone bill and my other monthly things that I've had to pay. So, it has been really frustrating. A record review revealed that R395 was admitted to the facility on [DATE] with a diagnosis of chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop resident-specific comprehensive care plans for two (R137 and R246) of 29 residents reviewed for care plans, resulting in lack of identified mood, behavior, targeted symptoms and use of psychotropic medication for R137, and lack of hospice needs for (R246). Findings include: R137 On 7/29/24 at 1:10 PM, a phone interview was conducted with R137's legal guardian (LG). When asked about the resident's use of psychotropic medication and recent behaviors, the LG reported the resident had been recently diagnoses with Alzheimer's and seizures. The LG further reported the resident had a memory problem for a couple of years, but recently had gotten worse. The LG reported an incident at the hospital at night in which the resident tried to push past the guards and had been given medication to sedate. Review of the resident's current physician orders included: Risperdal oral tablet 1 MG (Milligrams) (Risperidone) give 1 mg by mouth in the evening for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure care plan reviews were completed with the required interdisciplinary (IDT) team for two (R246 and R137) residents, and ensure the care plan was revised to reflect the current status of the resident's post-fall interventions for one (R26) of 29 residents reviewed for care plan revisions, resulting in the lack of opportunity for the Residents, their legal representatives, and/or family members to participate in the discussion of treatment options and decisions which pertained to their care, and direct care staff being unaware of changes in the resident's care needs following a fall. Findings include: According to the facility's policy titled, Comprehensive Care Plans dated 6/30/2022: .The comprehensive care plan will describe, at a minimum, the following .The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being .The comprehensive care plan will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide activity of daily living care including timely brief change, associated peri-care and linen change for one (R29) resident of two residents reviewed for Activities of Daily Living (ADLs). Findings include: On 7/29/24 at 11:12 AM, R29 was observed sitting in a wheelchair, a strong urine smell was present, and the resident's bed had been striped of linens and remained unmade. R29 reported they were soiled and needed assistance getting changed as they had a big mess. R29 reported that the staff member that striped their bed was aware he needed to be changed but had not come back to assist him. On 7/29/24 at 1:13 PM R29 was observed once again sitting in their wheelchair in their room, they reported that they remained in a soiled brief and the bed was observed to remain unmade, strong urine odor still was present. R29 reported that they had went down to the dining room for lunch in their soiled brief. On 7/31/24 at approximately 10:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure narcotic medication for discharged resident (R445) was disposed of in a timely manner. Findings include: On 7/30/24 at approximately 4:30 PM during a review of the medication cart, R445's narcotic log for Hydrocodone-APAP 5-325mg revealed that R445 had discharged (indicated by DC on the narcotic log) however 38 tablets remained in the narcotic drawer. LPN X reported that R445 had been discharged several weeks prior and that it was the responsibility of the director of nursing (DON) to dispose of medications for discharged residents. Unit Manager Y and LPN X reported that the DON was aware that R445 had discharged , and the medications needed to be disposed of. The DON was notified with this surveyor present and the medications were disposed of. The DON reported they would provide a copy of the facility policy that stated the appropriate timeline for when medications should be disposed of. On 7/31/24 at 9:56 AM, the DON was queried again about the facility's policy related to when/how discharged narcotics…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a Physician ordered diagnostic (duplex scan) was obtained per the physician's order for one resident (R46) of one residents reviewed for radiology diagnostics. Findings include: On 7/29/24 the medical record for R46 was reviewed and revealed the following: R46 was initially admitted to the facility on [DATE] and had diagnoses including Congestive heart failure and Acute embolism and thrombosis of unspecified deep veins of unspecified lower extremity. A review of R46's MDS (minimum data set) with an ARD (assessment reference date) of 6/30/24 revealed R46 needed assistance from facility staff with their activities of daily living. R46's BIMS score (brief interview for mental status) was 13 indicating intact cognition. A Physician progress note dated 7/2/24 revealed the following: chief complaints/History of present illness Complaining of swelling rt (right) arm/ hand. No Current Venous catheters in place Denies any pain - no swelling of face etc…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow core infection control procedures for enhanced barrier precautions (EBP) for two residents (R93 and R297) of three residents reviewed for transmission based precautions. Findings include: Resident #93 On 7/30/24 at approximately 11:14 a.m., Certified Nursing Assistant P (CNA P) was observed in R93's room doing a transfer with a mechanical lift (hoyer) with R93 up in the sling. CNA P was observed to not be wearing any gloves or protective gown during the transfer. At that time, R93's door was observed to contain signage that indicated staff were be donning gloves and a gown when performing transfers. On 7/30/24 at approximately 11:20 a.m., CNA P was queried regarding the transfer for R93 and if the safety protocol was for them to have on gloves and a gown and they indicated that they should have been but had forgotten. On 7/30/24 a review of R93's medical record was reviewed and revealed the following: R93 was initially admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an effective immunization program (for influenza and pneumonia) for two (R77 and R82) of five residents reviewed for vaccinations resulting in the potential for influenza and pneumonia infections. Findings include: R77 A record review revealed that R77 was a long-term resident of the facility and originally admitted to the facility on [DATE]. R77's diagnoses included respiratory failure, brain damage, diabetes, quadriplegia (paralysis of all four limbs) and seizures. R77 was breathing through a tracheostomy tube (an opening surgically created through the neck into the trachea/windpipe to allow air to fill the lungs) with supplemental oxygen. R77 received their nutrition via a PEG (Percutaneous Endoscopic Gastrostomy (PEG) is a tube surgically placed on the stomach to receive nutrition and hydration). R77 had a legal guardian. Review of R77's clinical record revealed an influenza consent dated 9/22/23 and they had received influenza vaccine.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0917 — isolated
    Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure functional furniture (bed with working remote) was provided for one (R16) of 14 residents reviewed for the environment task, resulting in the potential loss of independence, dignity, and well-being due to poor positioning during meals. Findings include: On 7/29/24 at 10:10 AM, R16 was observed laying flat in bed. When asked about whether they had any concerns, R16 reported their bed didn't go up and down due to a broken bed remote control and This is my 24 hour position now. R16 further reported because they weren't able to put the head of the bed up and down, they had to try to eat while laying down. On 7/29/24 at 1:45 PM, 7/30/24 at 8:25 AM, and 7/31/24 at 8:20 AM, R16 was observed attempting to eating breakfast while laying flat in bed. R16 was asked if anyone had followed up with them and they reported they were told a new bed controller had to be ordered. When asked if they were offered the use of another bed until that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-10 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00145377. Based on interview and record review, the facility failed to ensure two (R806 and R812) of three residents reviewed for abuse, were free from misappropriation of their money and property, resulting in a staff member electronically transferring $13.00 of R806's money to himself and $142.00 to an unknown person using a mobile payment service application, and the same staff member stealing R812's cellular phone. Findings include: A review of a Facility Reported Incident (FRI) that was submitted to the State Agency revealed R806 alleged on 4/15/24 that while trying to order lunch with Certified Nursing Assistant (CNA) 'A', she tried to send money through a mobile payment service application on her cell phone. At that time, CNA 'A' asked R806 to give him her phone and said he had a faster way of doing it. The next day, R806 noticed all of her money was gone and was sent to a person (Person 'G') she did not know. R806 reported she did not send money to Person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · E2024-06-13 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain general repair and cleanliness of resident rooms, bathrooms, and common areas for all residents residing on 1st floor South unit, and 2nd floor North and South units, resulting in the potential for avoidable contamination and decrease in satisfaction of living. Findings include: An initial facility observation was completed on 6/12/24 at approximately 11:00 AM. During this observation on the 2nd floor (North unit) locked unit that housed residents with cognitive impairments, multiple residents were observed ambulating with/without assistive devices and in their wheelchairs on the unit. The faucet in the sink on the hallway to the dining room area was dripping water. There were six residents sitting in the dining room area. There were food crumbs and other debris on the floor. The dining room had a strong offensive odor. The hallway floors were sticky with multiple areas of dried fluid stains. There was a puddle of water on the floor next to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure physician notification and follow-up for a resident with a change of condition for one (R701) of four residents reviewed for quality of care. Findings include: Review of a complaint submitted to the State Agency (SA) documented concerns of the facility's failure to provide timely medical care which resulted in the death of R701. Review of the medical record revealed R701 was admitted to the facility on [DATE], with diagnoses that included multiple sclerosis, asthma, and chronic kidney disease with heart failure. Review of a Nursing note dated 5/18/24 at 1:52 PM, documented in part . Resident informed nurse she feels as though she has food poisoning writer contacted DR (doctor), no answer or reply. Writer awaiting call back for further orders. Review of a Nursing note dated 5/18/24 at 10:14 PM, documented in part . upon making rounds at beginning of shift, resident daughter at her bedside stated her mother had not been feeling well today and she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00144187. Based on observation, interview, and record review, the facility failed to ensure treatment in a dignified manner for two residents (R#'s 506 and 510) of three residents reviewed for dignity, resulting in verbalized feelings of anger, embarrassment and disgust. Findings include: On 5/14/24 at 8:30 AM, upon entry to the facility a schedule of events for Nursing Home Week was observed taped to the reception desk. It was noted an activity scheduled for 5/13/24 was Wheelchair Races. On 5/14/24 at 10:40 AM, an interview was conducted with R506 in their room. They related an incident that occurred on 5/13/24. They went on to say the staff had a facility sponsored Wheelchair Race in the hallway where they pretended to be disabled to celebrate Nursing Home Week. R506 said they overheard, yelling, hooting, hollering, cheering and a general ruckus in the hallway. R506 stated, They picked disabilities and had to race in the wheelchair as if they had that disability. R506 further went on to say they overheard staff saying, I want to change my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation is based on intake MI00143989. Based on interview and record review, the facility failed to (1) obtain authorization to manage personal funds, (2) properly manage a trust account, and (3) follow the policy provided by facility on personal funds and trust accounts for one resident(R500) reviewed for misappropriation of funds resulting in resident alleging stolen money. Findings include: On 4/16/24 the State agency received a Facility reported incident (FRI) for R500 alleging that 50 dollars was stolen from their wallet during the nighttime hours. The facility conducted an onsite investigation and concluded that there was no evidence to substantiate the missing money. On 5/14/24 the facility was asked to provide their FRI report and investigation. The investigation revealed that R500 was missing 50 dollars that the facility stated, couldn't confirm R500 had (the money); a police report was made. The resident's guardian was notified and it was considered not substantiated. On 5/14/24 at around 1:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00144015. Based on observation, interview, and record review, the facility failed to properly care for percutaneous endoscopic gastrostomy (PEG) tubes (feeding tubes) for one resident (R#505), of two residents reviewed for PEG tubes. Findings include: On 5/14/24 at 10:18 AM, Certified Nurse Aide (CNA) 'B' was observed in R505's room preparing to provide care. At that time, they were asked to reveal R505's PEG tube site. An observation of the site revealed a dressing, but no abdominal binder in place. On 5/14/24 at 1:15 PM, a review of R505's clinical record was conducted and revealed following census information: 3/10/24-discharged from facility and admitted to the hospital for a PEG tube replacement. R505 re-admitted to the facility on [DATE]. 4/1/24-discharged from facility and admitted to the hospital for respiratory distress. Records indicated R505's PEG tube was dislodged upon admission to the hospital. R505 re-admitted to the facility on [DATE]. 4/16/24-discharged from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00144187. Based on observation, interview, and record review, the facility failed to appropriately implement enhanced barrier precautions (EBP, infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities) and wear the required personal protective equipment (PPE) for resident's on EBP for two residents, (R#'s 505 and 509) of three residents reviewed for enhanced barrier precautions, resulting in the potential for the transmission of multidrug-resistant organisms. Findings include: R505 On 5/14/24 at 10:10 AM, R505's room door was noted to have a sign that indicated they were on EBP. The directions on the sign indicated any providers or staff performing high-contact resident care activities (dressing, bathing/showering, transferring, changing linens, providing hygiene, changing briefs, or assisting with toilet use) were to be wearing a gown and gloves. At that time, R505 was observed in their bed asleep. A tube feeding pump and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-01 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00143211. Based on interview and record review, the facility failed to notify and discuss a room change with a resident and their responsible party for one resident (R901) of one residents reviewed for room changes, resulting in R901 being moved to a new room without approval of the responsible party and the increased potential for transfer trauma. Findings include: On 4/1/24 a complainant submitted to the State Agency was reviewed and indicated R901 (a cognitively impaired resident) had their room changed without the responsible party's involvement. On 4/1/24 the medical record for R901 was reviewed and revealed the following: R901 was initially admitted on [DATE] and was discharged to hospital on 2/2/24. They were re-admitted on [DATE] and discharged on 3/8/24. R901 had diagnoses including Alzheimer's disease and Chronic kidney disease. A review of R901's MDS (minimum data set) with an ARD (assessment reference date) of 2/27/24 revealed R901 had a BIMS score (brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-01 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00143211. Based on interview and record review, the facility failed to provide a written copy of the bed-hold notification upon transfer to the hospital for one resident (R901) of one residents reviewed for transfers, resulting in R901 being discharged to the hospital without written notification of the bed-hold instructions and the potential for them to save their bed for return to the facility. Findings include: On 4/1/24 a complainant submitted to the State Agency was reviewed and indicated R901 was provided a different room upon return to the facility after having been transferred to the hospital. On 4/1/24 the medical record for R901 was reviewed and revealed the following: R901 was initially admitted on [DATE] and was transferred to the hospital on 2/2/24. They were re-admitted on [DATE] and discharged on 3/8/24. R901 had diagnoses including Alzheimer's disease and Chronic kidney disease. A review of R901's MDS (minimum data set) with an ARD (assessment reference date)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-01 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake MI00143384. Based on interview, and record review, the facility failed to ensure physician ordered diagnostic laboratory testing was completed for one resident (R902) of one resident reviewed for change of condition, resulting potential for unidentified infection. Findings include: On 4/1/24 at 9:36 AM, a complaint sent to the State Agency (SA) was reviewed that alleged R902 had significant mental status changes and required an emergent transfer to the hospital. On 4/1/24, a clinical record review revealed R902 was admitted the facility on 05/17/23 with hemiparesis and hemiplegia (weakness or inability to move one side of the body) related to a stroke, diabetes, epilepsy, dementia, and psychotic disorder. A Brief Interview for Mental Status (BIMS) score totaled eight, indicating moderate cognitive impairment. A clinical record review of the Nursing progress notes dated 2/8/24 at 1:45 PM, indicated R902 .returned from therapy lethargic and slow to respond, leaning forward, Physician A was called . A Physician order dated 2/8/24, revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00141573. Based on observation, interview and record review, the facility failed to maintain sanitary conditions in the kitchen. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: Review of a complaint filed with the State Agency on 12/13/23 included allegations that the kitchen was not maintained in a sanitary manner, including staff not wearing hairnets, staff not using sanitizer buckets properly, and cross-contamination was occurring. On 2/12/24 between 9:34 AM - 9:55 AM, during a tour of the kitchen with Dietary Manager (DM 'K'), the following items were observed: 1) The juice station was observed to have one of the tubing units connected to a bag which usually holds the juice concentrate stored directly on the floor with the entire bag touching the tiled flooring. The surrounding tile was observed to be soiled with build-up of debris. When asked about the storage of the juice bag, DM 'K' reported that should not have been stored like that and needed to be replaced. 2) The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-14 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00140589. Based on observation and interview, the facility failed to provide a clean, comfortable, safe, and home-like environment for four residents (R601, R603, R607 and R618), in addition to multiple residents throughout the facility, resulting in unsanitary/unsafe conditions and lingering urine odors. Findings include: Review of complaints filed with the State Agency on 10/15/23 included allegations that there is a strong urine smell that is so strong there are concerns about the facility being properly sanitized and when management is told that the state will be called, they say to go ahead because the state will not do anything. On 2/13/24 at 10:25 AM, observation of the room occupied by R603 and R618 revealed a very strong urine odor that was present from the hallway and throughout the room. R603 was currently out of the room in a group activity. R618 was laying in bed and was only able to respond to simple questions asked. On 2/13/24 at 10:32 AM, observation of R601's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00139360 and MI00140459. Based on interview and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for one (R601) of 11 residents reviewed for abuse, resulting in multiple instances of misappropriation not being reported to the local police. Findings include: A complaint was filed with the State Agency on 9/13/23 that alleged in part, .(R601) left her debit card out while visiting another resident. When she returned the card was gone and was later notified that her [Bank Name] account had received a $74.00 charge. There is suspicion that a staff member used (R601's) card. A complaint was filed with the State Agency on 10/11/23 that alleged in part, .There was fraud on (R601's) bank account for $189.29 via her debit card. (R601) is concerned that someone at the nursing home, either a care provider or someone visiting another resident, is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00139360 and MI00140459. Based on interview and record review, the facility failed to ensure the protection of residents and thoroughly investigate allegations of misappropriation for one (R601) of 11 residents reviewed for abuse, resulting in the potential for further misappropriation to occur and allegations not being thoroughly investigated. Findings include: A complaint was filed with the State Agency on 9/13/23 that alleged in part, .(R601) left her debit card out while visiting another resident. When she returned the card was gone and was later notified that her [Bank Name] account had received a $74.00 charge. There is suspicion that a staff member used (R601's) card. A complaint was filed with the State Agency on 10/11/23 that alleged in part, .There was fraud on (R601's) bank account for $189.29 via her debit card. (R601) is concerned that someone at the nursing home, either a care provider or someone visiting another resident, is responsible for the fraud on her account. It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-29 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement an effective Quality Assurance & performance improvement (QAPI) program that identified, developed and implemented appropriate plans of action or correct quality deficiencies, resulting in reoccurrence of deficient practices related to the facility's abuse reporting and investigation. This deficient practice has the potential to affect all 142 Residents that reside within the facility. Findings include: On 8/29/23 at 9:14 AM, an interview was conducted with the facility's Administrator/Abuse Coordinator regarding the QAPI program. The facility was provided with an Immediate Jeopardy (IJ) regarding the facility's failure to thoroughly investigate allegations of sexual contact. The Administrator was queried as to how allegations of abuse, including allegations of inappropriate touching are reported to them, the State Agency and how the allegations were investigated. The Administrator stated that they now know that there had been other concerns regarding CNA A that should have been investigated. The Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-29 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer medications according to professional standards of practice for one (R707) of two residents reviewed for medication administration. Findings include: On 8/29/23 at approximately 8:40 AM, R707 was observed lying in bed. The resident's floor was covered with garbage and four pills were observed on the floor. An empty medication cup was at the resident's bedside table. R707 was asked if they were aware of the pills that were on their floor, and they reported that they did not know anything about the pills and was not sure if they even belonged to him. On 8/29/23 at approximately 8:45 AM, Nurse F was observed by the medication cart. Nurse F was asked if they were aware that four pills were on R707's floor and an empty medication cup was on their bedside table. Nurse F reported that they were not aware that the pills were on the floor and noted that they recently started their shift and had yet to provide the residents with any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: On 8/8/23 between 8:45 AM-9:30 AM, during an initial tour of the kitchen with Dietary Manager ZZ, the following items were observed: In the dish machine room, there was water leaking onto the floor from the water line behind the garbage grinder. There was stagnant, standing water on the floor, and a bowl located on the floor under the leak was filled with water. In addition, there was an old biscuit, orange, cups and silverware on the floor underneath the soiled drainboard of the dish machine. There were numerous gnats observed flying around underneath the soiled side of the dish machine, and there was a heavy, musty odor. When queried, DM ZZ stated she would get that cleaned up right away. According to the 2017 FDA Food Code section 5-205.15 System Maintained in Good Repair, A plumbing system shall be: (A) Repaired according to law; P and (B)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-11 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the exterior dumpster area in a sanitary manner. This deficient practice had the potential to affect all residents, staff and visitors. Findings include: On 8/8/23 at 9:20 AM, the 3 exterior dumpsters were observed with a buildup of trash (cans, bottles, paper, disposable gloves, debris) on the ground behind the dumpsters. When queried as to who is responsible for maintaining the exterior dumpster area, Dietary Manager ZZ stated that Maintenance was responsible and said they must not look behind there. Review of the facility's policy Disposal of Garbage and Refuse revised 1/1/22 noted: 7. Refuse containers and dumpsters kept outside the facility .Surrounding area shall be kept clean so that accumulation of debris and insect/rodent attractions are minimized. 8.Garbage should not accumulate or be left outside the dumpster.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-11 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement an effective Quality Assurance & Performance Improvement (QAPI) program that identified systemic quality issues and implemented appropriate plans of action to correct quality deficiencies (R294) and maintain sustained compliance resulting in the potential to affect all residents that resided in the facility. Findings include: A recertification survey was conducted from 8/8/23 through 8/11/23. On 8/9/23 at 3:02PM, the facility was provided with an Immediate Jeopardy (IJ) concern regarding the facility's failure to prevent an elopement. This deficient practice resulted in an IJ to the health and safety of R294 when R#294 had left the facility without staff knowledge on 7/24/23. R#294 was located and assisted back to the facility by the local Police Department. R#294 was previously identified as elopement risk. Resident exited the facility and left the facility premises without staff supervision. The immediate jeopardy began on 7/24/23 and facility remained out of compliance at a scope of isolated and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-11 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to eliminate harborage conditions to maintain an environment free from pests. This deficient practice had the potential to affect all residents, staff and visitors. Findings include: On 8/8/23 at 8:45 AM, in the kitchen dish machine room, there was water leaking onto the floor from the water line behind the garbage grinder. There was stagnant, standing water on the floor, and a bowl located on the floor under the leak was filled with water. In addition, there was an old biscuit, orange, cups and silverware on the floor underneath the soiled drainboard of the dish machine. There were numerous gnats observed flying around underneath the soiled side of the dish machine, and there was a heavy, musty odor. When queried, Dietary Manager ZZ stated she would get the area cleaned up right away. Review of the pest control service reports dated 2/28/23, 3/29/23, 4/26/23, 5/24/23, 6/30/23, and 7/26/23 all noted: Kitchen: Condition- Standing or ponding water found on floor, in kitchen increasing the survivability of the area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-11 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s: MI00138275, MI00136994 and MI00138484. Based on observation, interview and record review, the facility failed to ensure multiple residents were treated in a dignified manner including two (R57 and R131) of four residents reviewed for dignity and failed to provide dignified dining (R9, R10, R58, R16, R72, R37, R51, R137 R60, R44, R84), resulting in the expressions of frustration, and the potential for decreased feelings of self-worth. Findings include: Review of complaints reported to the State Agency included allegations that staff were not treating the residents in a dignified manner. On 8/9/23 at 7:55 AM, upon walking up to the medication cart on back end of 2 south, Nurse 'F' was observed at the medication cart, scrolling through their cell phone. After a short while, Nurse 'F' put away their phone and acknowledged the surveyor. When asked about their use of cell phone, Nurse 'F' proceeded to ask other questions without answering about the cell phone use. On 8/10/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes: MI00135989, MI00136742, and MI00138275. Based on observation, interview and record review, the facility failed to provide a clean, comfortable, safe and home-like environment to ensure that hallways, resident rooms, floors and other facility areas and equipment were clean and in good repair affecting multiple residents (Rs: 2,8, 27, 32, 34, 38, 48, 61, 64, 66, 80, 86, 101, 116, 121, and 341) throughout the facility, resulting in an unclean physical environment, resident dissatisfaction and complaints regarding the lack of cleanliness and upkeep. This deficient practice had the potential to affect all residents that reside within the facility. Findings include: Complaints were filed with the State Agency (SA) that alleged issues pertaining to the cleanliness of the facility, including but not limited to foul odors, damaged walls, soiled floors, and resident care equipment. According to the facility's policy titled, Safe and Homelike Environment dated 1/1/2022: .the facility will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00138275 This citation has two deficient practices. Deficient Practice #1: Based on observation, interview and record review the facility failed to ensure Physician orders for oxygen therapy were followed for one residents (R56) of three residents reviewed for respiratory care. Findings include: On 8/8/23 at approximately 10:27 a.m., R56 was observed in their room room, up in their bed. R56 was observed not to have any oxygen infusing via nasal cannula. No oxygen concentrator was observed in their room. R56 was queried if they have had any oxygen and they indicated they have never been provided oxygen. On 8/10/23 at approximately 1:44 p.m., R56 was observed in their room, up in their bed. R56 was queried again if they have ever been on oxygen in the facility and they indicated they have not. R56 reported they have do not have an oxygen machine or any any oxygen tanks and again indicated they have never been on oxygen in the facility. On 8/08/23 The medical record for R56 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-11 · tag F0699 — pattern
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident diagnosed with Post Traumatic Stress Disorder (PTSD) received care and services that accounted for experiences and identified and implemented interventions to mitigate triggers for one (R73) of one resident reviewed for trauma informed care, resulting in the potential for exposure to trauma triggers and re-traumatization. Findings include: Review of the clinical record revealed R73 was admitted into the facility on 1/21/17, readmitted on [DATE] with diagnoses that included: Post-Traumatic Stress Disorder (PTSD). According to the Minimum Data Set (MDS) assessment dated [DATE], R73 had diagnoses which included PTSD. Review of the social service documentation included three social service assessments dated 1/6/23, 4/6/23 and 7/12/23. The assessments completed on 4/6/23 and 7/12/23 by the Social Services Director (SSD 'M') included a question that asked, Does resident have a diagnosis of Post-Traumatic Stress Disorder (PTSD)?. Each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-11 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the provider documented a rationale in the medication record for continuing a medication dosage identified as an irregularity by the consultant pharmacist and failed to address pharmacy recommendations for two (R78 and R166) of five residents reviewed for medication regimen reviews, resulting in the potential for adverse reactions and ineffective medications. Findings include: Review of a facility policy titled, Addressing Medication Regimen Review Irregularities revised on 1/1/22, revealed, in part, the following: .Any irregularities noted by the pharmacist during this review must be documented on a separate written report which may be in paper or electronic form .The report will be sent to the attending physician, the facility's medical director and director of nursing and lists, at minimum, the resident's name, the relevant drug, and the irregularity pharmacist identified .The attending physician must document in the resident's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-11 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00138215. Based on interview and record review, the facility failed to ensure antipsychotic medication orders were implemented as intended for one (R58) of five residents reviewed for unnecessary medications, resulting in the resident receiving an additional 1 Milligram (MG) of antipsychotic medication for over three months and the increased likelihood for serious adverse side-effects. Findings include: Review of a complaint reported to the State Agency alleged concerns regarding R58's medication regimen. Review of R58's Physician orders included the following antipsychotic medication: An active order started on 4/13/23 for Risperidone 1 mg give 1 tablet by mouth two times a day for delirium. The administration times for this order were 9:00 AM and 5:00 PM. The total dosage for this order was 2 MG. An active order started on 5/4/23 for Risperidone Tablet 0.5 MG (milligrams) give 1 tablet by mouth at bedtime for delirium give with 1 mg tab for total of 1.5 MG q HS (every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-11 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake # MI00138275 Based on observation interview and record review, the facility failed to ensure a medication room was maintained in a safe/sanitary manner in one of two medication rooms reviewed. Findings include: On 8/11/23 at 12:00 PM, an observation of the 2 North medication room with Licensed Practical Nurse (LPN) Y revealed a purse, lunch bag and a small bag of potato chips were lying on the counter. LPN Y was asked to open the cupboard directly under the sink. Observed in the cupboard under the sink, were three sharps containers and boxes of gloves. When asked if items could be stored under the sink, LPN Y explained it was allowed if it was not wet. Upon leaving the medication room, LPN Y gathered the purse, lunch bag and chips and removed them from the medication room and asked the other nurse on the unit if the items were hers. The other nurse explained they were hers and she would take them to her car. On 8/11/23 at 1:30 PM, the Director of Nursing (DON) was interviewed and asked about personal items in the medication room. The DON explained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-11 · tag F0825 — pattern
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record reviews the facility failed to consistently provide therapy services for one (R102) of three residents reviewed for rehab services. Findings include: On 8/8/23 at 10:24 AM, R102 was observed lying on their back in bed. When asked, R102 stated they were admitted to the facility in January and the staff will not get them out of bed into their wheelchair. When asked if they had a wheelchair, the resident pointed to a wheelchair next to the window. When asked why staff won't get them out of the bed, R102 stated they did not know the reason. Review of the medical record revealed R102 was admitted to the facility on [DATE], with a readmission date of 7/25/23 with diagnoses that included: type 1 diabetes mellitus, chronic kidney disease stage 3, neuromuscular dysfunction of bladder, paraplegia, and hypertension. A Minimum Data Set (MDS) assessment dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-11 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure all evaluations/consultations were available for review in the medical record for one resident (R56) of one residents reviewed for medical records. Findings include: On 8/08/23 The medical record for R56 was reviewed and revealed the following: R56 was initially admitted to the facility on [DATE] and had diagnoses including Chronic obstructive pulmonary disease, Malignant neoplasm of oropharynx. A review of R56's MDS (minimum data set) with an ARD (assessment reference date) of 6/8/23 revealed R56 needed extensive assistance from facility staff with most of their activities of daily living. R56's BIMS score (brief interview for mental status) was 15 indicating intact cognition. Section O indicated that R56 was on oxygen. Further review of the medical record revealed no Medical Provider notes/evaluations from R56's primary care team were available for review. The only noted medical provider consultations available in R56's record were from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-11 · tag F0923 — pattern
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s: MI00135989 and MI00136742. Based on observation, interview and record review, the facility failed to maintain ventilation exhaust systems on the first floor and second floor south units (including the rooms of R27,34,48,73,64,101 and141), resulting in strong, unpleasant fecal and urine odors affecting all residents and/or visitors that reside within those units, extending to the facility's front hallway and lobby area. Findings include: Complaints were filed with the State Agency (SA) that alleged issues pertaining to pervasive, foul odors. According to the facility's policy titled, Safe and Homelike Environment dated 1/1/2022: .Have adequate outside ventilation by means of windows, or mechanical ventilation, or a combination of the two . Observations throughout the survey conducted 8/8/23 to 8/11/23 revealed multiple concerns with pervasive, lingering foul odors upon entering and throughout the facility. On 8/10/23 at 9:00 AM, an environmental tour was conducted with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #: MI00136638 Based on observation, interview, and record review, the facility failed to ensure a bed of appropriate length was provided for one resident (R56) of one residents reviewed for accommodation of needs. Findings include: Resident #56 On 8/08/23 at approximately 10:27 a.m., R56 was observed in room, laying in bed. R56 was queried if they had any concerns regarding their care in the facility. R56 reported the bed that he had was too small. At that time, R56 was observed in their bed with their knees bunched bunched up with no bed extender noted on their bed. R56 was queried if they had let any staff members know about the small bed and they indicated they have told everyone and that no one is doing anything about it. On 8/08/23 The medical record for R56 was reviewed and revealed the following: R56 was initially admitted to the facility on [DATE] and had diagnoses including Chronic obstructive pulmonary disease, Malignant neoplasm of oropharynx. A review of R56's MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00136994. Based on observation, interview, and record review the facility failed to document care concerns and follow the facility's policy for concerns for one (R131) of one resident reviewed for grievances. Findings include: Review of a complaint submitted to the State Agency (SA) documented an allegation of the facility staff to have failed to administer R131's night medication to the resident in June of 2023. Review of the medical record revealed R131 was admitted to the facility on [DATE] with diagnoses that included: hypertension, hyperlipidemia, and rheumatoid arthritis. A Minimum Data Set (MDS) assessment dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 15 (which indicated intact cognition) and required staff assistance for all ADLs. Review of the June 2023 Medication Administration Record (MAR) revealed on 6/25/23, R131 had not received their hour of sleep Atorvastatin Calcium 20 MG (milligram) medication for hyperlipidemia. On 8/8/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00136994 and MI00138275. Based on observation, interview, and record review the facility failed to prevent verbal aggression and mistreatment for one (R131) of five residents reviewed for abuse. Findings include: On 8/8/23 at approximately 11:15 AM, R131 was observed sitting on their bed. When asked about any concerns they had R131 stated a few nights ago the Receptionist who sits at the front desk in the lobby (later identified as Receptionist NN) had called them from the front lobby phone and told R131 that they did not like R131 and asked when R131 was leaving the facility. R131 went on to say that Receptionist NN then stated that R131 was a liar, manipulator and was always trying to use the facility staff. R131 stated this made them angry and played on their thoughts. R131 stated Nah, I'm not going out like this R131 explained they called Receptionist NN back to defend their selves. R131 stated in part . she called me back on her work phone saying my name out loud for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake(s) MI00136561 and MI00136742 Based on observation, interview and record review the facility failed to timely report to the State Agency (SA) allegations of staff to resident physical abuse for one (R91) of nine residents reviewed for abuse. Findings include: Two complaints were filed with the SA that alleged R91 was physically abused by a nursing staff member. A review of the facility policy titled, Abuse, Neglect and Exploitation (revised 10/24/22) documented, in part: Policy: It is the policy of this facility to provide protections for the health, welfare, and rights by developing and implementing written policies and procedures that prohibit and prevent abuse .Abuse means the willful infliction of injury .Identification of Abuse .The facility will have written procedures to assist staff in identifying the different types of abuse-mental/verbal abuse .Possible indicators of abuse include, but are not limited to: 1. Resident, staff, or family report of abuse .Reporting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure level I Preadmission Screening (PAS)/Annual Resident Review (ARR) Mental Illness/Intellectual Disability/Related Conditions Identification was completed accurately and sent to local community mental health for a level II OBRA (Omnibus Budget Reconciliation Act of 1993) evaluation for one (R75) of three residents reviewed for PASARR assessments, resulting in the potential for unmet mental health treatment and services, and a decline in psychosocial well-being. Findings Include: R75 R75 was admitted to the facility on [DATE] after hospitalization. R75 was living in the community with their family prior to hospitalization. R75's admitting diagnoses included Chronic Obstructive Pulmonary Disease (COPD), diabetes, seizures, Dementia, and depression. R75 had a Brief Interview for Mental Status (BIMS) 09/15, indicative of moderate cognitive impairment. Review of R75's Electronic Medical Record (EMR) revealed a Minimum Data Set (MDS) assessment with an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive care plan which addressed behaviors for one (R444) of 38 residents reviewed for care planning. Findings include: Review of the closed record revealed R444 was admitted into the facility on [DATE] and readmitted [DATE] with diagnoses that included: chronic obstructive pulmonary disease (COPD), tracheostomy status, dependence on supplemental oxygen and Down Syndrome. According to the Minimum Data Set (MDS) assessment, R444 had severely impaired cognition and required the supervision to extensive assist for activities of daily living (ADL's). Review of R444's progress notes revealed: A Nurse Note dated [DATE] at 5:54 PM read in part, .Upon skin assessment trach size 5 shiley cuffed with trach care compete upon admit . A Nurse Note dated [DATE] at 5:10 PM read in part, .was observed in fowlers position (semi-setting position in bed) with head back with trach inner cannula out and eye closed non-responsive to verbal/tactile stimuli .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two deficient practices Deficient Practice #1 Based on observation, interview and record review, the facility failed to ensure medications were available for administration and medications were prepared appropriately for three residents (R56, R6 and R107) of three residents reviewed for Nursing standards of practice. Findings include: Resident #56 On 8/08/23 The medical record for R56 was reviewed and revealed the following: R56 was initially admitted to the facility on [DATE] and had diagnoses including Chronic obstructive pulmonary disease, Malignant neoplasm of oropharynx. A review of R56's MDS (minimum data set) with an ARD (assessment reference date) of 6/8/23 revealed R56 needed extensive assistance from facility staff with most of their activities of daily living. R56's BIMS score (brief interview for mental status) was 15 indicating intact cognition. A Physician's order dated 6/26/23 revealed the following: Gabapentin Capsule 300 MG (Gabapentin) *Controlled Drug* Give 1 capsule by mouth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00135989, MI00138215, MI00138275, and MI00136638. Based on observation, interview and record review, the facility failed to ensure dependent residents were consistently provided with nail care for one (R42) of seven residents reviewed for Activities of Daily Living (ADL's). Findings Include: On 8/8/23 at 9:51 AM, R42 was observed lying in bed, her fingernails were noted to be approximately 3/4-1 inch in length. When asked if she wanted her nails that long, R42 explained she would like them shorter, but no one cut them for her. Review of the clinical record revealed R42 was admitted into the facility on 1/19/23 with diagnoses that included: dementia, rheumatoid arthritis and osteoarthritis. According to the Minimum Data Set (MDS) assessment dated [DATE], R42 had moderately impaired cognition and required the total dependence of staff for activities of daily living (ADL's). Review of R42's 30 Day Look Back for ADL - Bathing, grooming, nail care twice a week on Wednesday and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure treatments for pressure ulcers were completed per Physicians orders for one resident (R93) of six residents reviewed for pressure ulcers. Findings include: On 8/8/23 at approximately 9:58 a.m. R93 was observed in their room, laying in their bed. R93 was observed to be thin/frail in their bed. On 8/08/23 The medical record for R93 was reviewed and revealed the following: R93 was initially admitted to the facility on [DATE] and had diagnoses including Dementia and Traumatic brain injury. A review of R93's MDS (minimum data set) with an ARD (assessment reference date) of 7/24/23 revealed R93 was at risk of developing pressure ulcers. A review of R93's care plan revealed the following: Focus-he resident has pressure ulcer development to the right heel, right lateral malleolus, right buttock, right foot 1st hallux. She is at risk for forward breakdown to all bony prominence r/t (related to) Immobility, B&B (bowel and bladder)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to develop person-centered dementia care for one (R37) of four residents reviewed for dementia care, resulting in the potential for increased behaviors and unmet care needs. Findings include: R37 was a long-term resident of the facility. R37 was originally admitted to the facility on [DATE]. R37 was recently hospitalized on [DATE] for physical aggression and agitation towards another resident and resident returned to the facility on 7/17/23. R37 was residing in the secured unit on the second floor of the facility. R37's admitting diagnoses included dementia, stroke, and cognitive communication deficit. R37 had a Brief Interview for Mental Status (BIMS) score of 3/15, indicative of severe cognitive impairment. An initial observation was on 8/8/23 at approximately10:55 AM. R37 was observed walking independently in the hallways. R37 did not use any assistive devices for walking. Later that day, at approximately 12:03 PM, R37 walked into room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a medication error rate of less than five percent when medication errors were observed from a total of 30 opportunities for two (R's 6 & 107) of five resident's observed for the medication administration task, resulting in a medication error rate of 50%. Findings include: On 8/10/23 at 8:17 AM, Licensed Practical Nurse (LPN) T was informed that they would be observed by the surveyor for the morning administration of medications. Observed already prepared was one cup with a pink pill in it and on the bottom of the cup was the last name of R107 and three additional medication cups all containing pills in each cup stacked on top of each other, with no name observed on the cups. LPN T closed and locked the medication cart and proceeded to the room of R's 6 & 107. Once in the room LPN T washed their hands and donned on gloves. LPN T obtained the blood pressure from R6's right upper arm. The blood pressure reading was 132/57, LPN T stated they would hold the blood pressure pill for R6, however no pill was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to prevent significant medication errors for two (R's 6 and 107) of five residents reviewed for the medication administration task. Findings include: On 8/10/23 at 8:17 AM, Licensed Practical Nurse (LPN) T was informed that they would be observed by the surveyor for the morning administration of medications. Observed already prepared was one cup with a pink pill in it and on the bottom of the cup was the last name of R107 and three additional medication cups all containing pills in each cup stacked on top of each other, with no name observed on the cups. LPN T closed and locked the medication cart and proceeded to the room of R's 6 & 107. LPN T obtained the blood pressure from R6's right upper arm. The blood pressure reading was 132/57, LPN T stated they would hold the blood pressure pill for R6, however no pill was removed from the medication cup administered to R6, multiple pills were observed in the medication cup. After the administration of R6's medications, LPN T removed their gloves and washed their hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-02-14 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents and visitors had access to previous survey results, resulting in residents and visitors being uninformed of deficiencies identified in the facility. This had the potential to affect all residents who resided in the facility. Findings include: A complaint was filed with the State Agency which read in part, .January 2, 2024 .The assistant administrator noted that the survey book would be updated and up front for the residents to review by the close of the business day .The last survey that I saw was dated 2020 before the book up and disappeared . On 2/13/24 at 2:15 PM, there was no survey book observed in the lobby area of the facility. Receptionist R, who was sitting at the desk in the lobby area, was asked about the survey book. Receptionist R shuffled some items on the reception desk, then explained she was not aware of what the survey book was. Business Office Manager (BOM) S, who was walking past the reception desk, explained the survey book was usually kept on the table against the wall in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$185,734 in federal fines across 3 penalties.

  • $155,597 — penalty dated 2025-08-15
  • $15,593 — penalty dated 2024-06-13
  • $14,544 — penalty dated 2024-02-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MEDILODGE — 53 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.1-2.1 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 3 of 53.7-0.7 vs chain
Quality measures 3 of 54.0-1.0 vs chain
The other 52 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Medilodge of FarmingtonFarmington, MI 1 of 5Medilodge of Grand BlancGrand Blanc, MI 1 of 5Medilodge of Grand RapidsGrand Rapids, MI 1 of 5Medilodge of HowellHowell, MI 1 of 5Medilodge of MarshallMarshall, MI 1 of 5Medilodge of Montrose IncMontrose, MI 1 of 5Medilodge of MunisingMunising, MI 1 of 5Medilodge of Sault Ste. MarieSault Ste. Marie, MI 1 of 5Medilodge of WestwoodKalamazoo, MI 2 of 5Medilodge at the ShoreGrand Haven, MI 2 of 5Medilodge of Capital AreaLansing, MI 2 of 5Medilodge of CheboyganCheboygan, MI 2 of 5Medilodge of East LansingEast Lansing, MI 2 of 5Medilodge of FrankenmuthFrankenmuth, MI 2 of 5Medilodge of GTCTraverse City, MI 2 of 5Medilodge of KalamazooKalamazoo, MI 2 of 5Medilodge of LudingtonLudington, MI 2 of 5Medilodge of St. ClairEast China, MI 2 of 5Medilodge of Sterling HeightsSterling Heights, MI 2 of 5Medilodge of West BloomfieldWest Bloomfield, MI 3 of 5Medilodge of Campus AreaEast Lansing, MI 3 of 5Medilodge of HillmanHillman, MI 3 of 5Medilodge of LivingstonHowell, MI 3 of 5Medilodge of LivoniaLivonia, MI 3 of 5Medilodge of Mt. PleasantMt. Pleasant, MI 3 of 5Medilodge of PortagePortage, MI 3 of 5Medilodge of ShorelineSterling Heights, MI 3 of 5Medilodge of Tawas CityTawas City, MI 3 of 5Medilodge of TaylorTaylor, MI 3 of 5Medilodge of ZeelandZeeland, MI 3 of 5The Lodge at TaylorTaylor, MI 4 of 5Medilodge of GaylordGaylord, MI 4 of 5Medilodge of HollandHolland, MI 4 of 5Medilodge of LansingLansing, MI 4 of 5Medilodge of LeelanauSuttons Bay, MI 4 of 5Medilodge of MilfordMilford, MI 4 of 5Medilodge of OkemosOkemos, MI 4 of 5Medilodge of RichmondRichmond, MI 4 of 5Medilodge of Traverse CityTraverse City, MI 5 of 5Medilodge of AlpenaAlpena, MI

Showing 40 of 52; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FIFTEENINONE OPCO GROUP LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 06/24/2013
B&Y HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/24/2013
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/24/2013
CODY HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/24/2013
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/24/2013
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEEsince 06/24/2013
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 10/20/2014
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 01/01/2018
FLASHNER, CRAIGIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 06/24/2013
PERLSTEIN, YITZCHOKIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 06/24/2013
GENERATIONS HEALTHCARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 06/24/2013
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2016

CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.0M
Net patient revenuemost recent cost report
-2.8%
Operating marginrevenue minus expenses
$4.4M
Related-party expense25% of expenses
Who pays — share of resident-days
Medicaid 85%Medicare 4%Other / private 12%

About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.4M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$345per resident / day
operating cost
$10,486per month
≈ monthly operating cost
$336per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235296. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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